Recommendation to request City Manager to establish information lines in multiple languages and also website landing pages in the three most commonly spoken languages (Spanish, Khmer, Tagalog), as described in the City's Language Access Policy (LAP); Direct City Manager to provide adequate staffing, resources and translation services to ensure that our monolingual residents are apprised of the most up-to-date information regarding the COVID-19 global pandemic, public health updates and City services; and, direct City Manager to report back on the feasibility and costs associated with permanently moving our translation services in-house to provide a faster response and update to our residents.
Communication from Councilmember Aranda. Councilmember Pierce. Vice Mayor Andrews. Council Member Richardson. Recommendation to request city manager to establish information lines and multiple language. Direct City Manager to provide resources to ensure that our monolingual residents are apprized of the most up to date information regarding COVID 19. And direct city manager to report back on the feasibility and cost associated with permanently moving our translation services in-house. Okay, I'm going to. Before I turn this over to Councilmember Ranga, can I please have everyone meet their phones? We are getting some feedback. So if you can just unmute your phones, except for the person that's called on, that would be that would be great. Thank you so much. Customer Ranga. Thank you, Mayor. This sale came about because obviously we were in a in a very critical point of our city history right now. And basically, it's so very important that we maintain open lines of communication with all our residents. And one of the things that came up during the pandemic is that information was getting out there, but it wasn't a real time for those that were challenged by my English language. So we thought that it would be appropriate for the city if we can get quick time translations to all information to go out, including press releases and any notices so that all of our individuals will speak to Garlic Gourmet in Spanish and also get that information in real time. So I hope that I can get the support of my colleagues and the World Bank is going to join me in this item. As we know, it's very important that we maintain as open a communication with our residents as we possibly can. Thank you. Thank you, Vice Mayor Andrews. Thank you. First of all, I'd like to thank you for bringing stadium forward, because I think it's disappointing that this has to become an agenda item before we took serious action this week. And the city has prided itself in diversity and access, as we should always be forward thinking and proactive about our monolingual residents. This is an entire process of having a language access policy and we should not be throwing policies out the window because we are in a crisis and dismal translation is not enough. We can do better. We have not employed every skill and this is the time to be maximizing on our in-house skills and employ that. And I think the cosine is going to take him also. And let's not forget that we do not have an internet. Social media is to receive an update. Thank you again, Yolanda, for bringing this forward. Thank you very much, Vice Mayor. And I'm assuming customary anger that was in motion and vice mayor without a second. Yes. Okay. Councilmember Pierson. Thank you. Appreciate that. Further comments made by the other Cosigners and the Roberto. Thanks for bringing this up. You know, I want to to say I fully support this. I know that this is asking for a report to come back. And so just wanted to outline, I think making sure that we've got dedicated staffing and resources is really important. A permanent move to interpretation and translation in how I know with my office it has. We're fortunate to have a Spanish speaker and somebody that can do some translation. But I know sometimes that it's taken us a very long time to get translation material. And when we do try to do events or briefings with translation, it often is a week or two weeks later whenever that information is already. You know, outdated. And so I think the more that we can do this in-house is really important. Fully support having dedicated phone lines and Spanish commodes going as well as on the website and provide interpretation for all council meetings as well. So I'd be curious to have staff report back on what that would mean, particularly for our our Spanish speakers. I know that sometimes there's been times when we've had long holidays, right? So we recently had where we were closed on a Friday. Monday was also a holiday and so people weren't able to call in and get translations. So knowing that every council meeting would have translation, especially for our Spanish speakers, it would be really important. I look forward to the staff report coming back and again, thank my colleagues for bringing this item forward. Thank you. Customers in the US. Thank you, Mayor. I just wanted to say thank you to Councilmember Odinga for, again, bringing this item forward, I think is very, very important. I think that representing residents where the majority were a big majority of our residents speak other languages. I think it's important and like Councilmember Pearce said, in regards to having the the documents or information translated into Spanish in real time is very, very important, especially. You know, a perfect example is what we're going through right now. So I really think that it is very important to to have these in the house. So thank you. Councilmember Richardson. Segment. The mayor wanted to chime in quickly, say, I think this makes sense. Councilmember Rank Elevate says, in fact, this is not new in our city and we know that our health department is doing the best that they can right now. But they need. I think it's important that they hear from the council that, number one, we support what they're doing. And number two, we want to add more resources to make sure that, you know, communities that may not speak English was not their first language. They have a very you know, they are getting information and real time on how to stay educated and learned this this this virus. And I think this is just a moment that really underscores that language access really is essential to public health and health equity. Thank you, Councilmember. And just as a reminder to all we have, of course, was comments that people forwarded in the comments, which I know you're all aware of, you already received them all. But those are those. We have those, of course, for all these items. And so with that, let's look at what will work. Although, Madam Kirk, can you call the office district one? I district to. I. District three. I. District four. I. District five. I. District six. By District seven, by district eight. Hello. District nine. I.