Recommendation to adopt resolution authorizing City Manager, or designee, to execute a contract, and any necessary documents including any necessary subsequent amendments, with Tevora Business Solutions of Irvine, CA, for the creation of the Resident ID Management pilot system for residents to access multiple City of Long Beach services, at no cost to the City, for a maximum six-month pilot period.  (Citywide)
The motion is carried nine zero. Thank you. And then we'll hear item 13, please. Item 13 is a report from technology and innovation. Recommendation to adopt resolution authorizing the manager to execute a contract with Tavira. Business solution for the creation of the Resident ID Management Pilot System for residents to access multiple services at no cost to the city citywide. If a motion by councilmembers in Dallas and Councilwoman SA councilman's in Dallas. Thank you, Mia. I would like a brief staff presentation on this, if possible. Yes. I'd like to introduce Lia Eriksen, our new Our Tide director, to make a brief staff report on this item. Thank you, honorable mayor and members of the City Council. With the approval of the City Council, the Technology and Innovation Department will be engaging in a small pilot project to enable single find on access for two or more of the city's public facing applications. The ultimate goal is to create a community friendly, web based portal for accessing resident facing applications and to provide the one beach community with the ability to sign into multiple city applications while eliminating the need for a separate login information for different city services. This initiative stemmed from a city council action in late 2019 to explore opportunities to streamline resident connectivity and access to city services. In the aftermath of the COVID 19 pandemic. Providing simple and accessible digital. Services is critical for all Long Beach stakeholders and residents. This pilot opportunity is part of the city's 2021 Smart City Challenge, which follows the principles of a challenge based procurement, where city staff articulate their challenge without prescribing how they want to solve, and interested submitters have the opportunity to respond with a proposed solution. City staff reviewed submissions from. Multiple vendors before landing. On to More Business Solutions, which is an established leader in cybersecurity and identity and access management. Tibor is partnering with OCTA, an industry leader in identity management solutions for the pilot. The pilot services by two board business solutions will be provided to the city at no cost. The pilot period will last 4 to 6 months, at which point the city will make a determination based on pilot success and IDs of funds available with how to proceed. With that, I conclude my report and I'm happy to take any questions. Thank you very much for that staff report. Leon. That was very helpful. I know I've been getting calls about this item in my office, so I really appreciate the staff report. Thank you. Councilman, sorry. When you think. That I just support the item. Any public comment? Mayor Garcia? Yes. Thank you. Yes, absolutely, councilman. Thank you. This comes from a couple of community input things that happened back before the pandemic, where we discussed the challenges for residents when they have so many different systems. I think that this, along with the potential to merge other systems into one, is really a way for us to have one footprint moving towards what I know the mayor was very, very supportive of, which is a 24 seven online city hall available to residents at any time to make requests and recommendations and reports. So I really want to thank the tie department and all of their work. I think that we are moving forward and making it more accessible for residents to interact with the city and the more accessible that we can be, the better we can provide service. Thank you. Thank you so much, Councilwoman. Attorney public comment. If there are any members of the public that would like to speak on item 13, please line up at the podium. If you were in the zoom, please use the raise hand feature now. In person. You have 3 minutes. Thank you again. Thank you for the staff report and for requesting it from the council. One of the things that was mentioned is that after the Orange County Transit Authority is one of the partners with this pilot. That's interesting. And what's more interesting is which specifically which public facing applications for the applications that have unique and sensitive resident data we're talking about specifically, are we talking about gas bills, talking about sewage bills, water bills? Are we talking about being able to call the city with the city calendar? You know, like, what is this for? But also, you know, I mean, the Smart City Challenge bid process, you know, I mean, there's a lot of different way to do these things. But but generally speaking, I mean, you know, why is it that this just happened to be the first real action coming out of the data privacy initiative by this very same city commission? Presumably, there's simpler ways hiring people. To achieve these same goals during the six month maximum pilot period. I personally, I think this item should be opposed and not even not even voted up. Thank you. Hello, Karen Reside. I'm the president of the Long Beach Gray Panthers. And all these technology issues that are coming forward, we have a lot of concerns and our members have a lot of questions about what's involved. We would definitely like to see more community outreach and discussion on these initiatives, particularly for low income seniors who don't have access to technology. They're being left out of so many things. The event that was held by the DLP, you could only go if you responded to a QR code and no information was distributed to the senior buildings and a lot of the seniors, only 10% of the people that live in the senior buildings have access to technology . So last I looked, I thought we were members of this community too. And all these things that are leaving out the seniors we are objecting to. And seniors need to understand more about what these initiatives are going to involve. And I'll be speaking later on the fire incidents. So, I mean, there are so many gaps for seniors and we need to start addressing them. This is just not acceptable. That concludes public comment. We have a motion in a second to approve the item roll call vote. Councilwoman Cindy has. I am. Councilwoman Allen. I'm Councilwoman Pryce. Councilwoman Price. I. I. Councilman Sabino. I. Councilwoman Mango. Hi. Councilwoman Sara. I. Councilmember Oranga. I. Councilman Austin. Hi. Vice Mayor Richardson. Hi. The motion is carried nine zero. Thank you very much. We have a fund transfer items 28 and 29.