Recommendation to receive and file a status update on the implementation of the Language Access Policy.  (Citywide)
I'm here. Thank you. Next item, please. Item 24 Report from Development Services. Recommendation to receive and file a status update on the implementation of the Language Access Policy Citywide Camera Tour. This over to Mr. West. Mr. Mayor, council members. As you know, we adopted the language access plan approximately six months ago. The council asked us to come back at six months just for a look see at the program. So without having to turn it over to our development services deputy director Angela Reynolds and her trusty aide, Tracy Klinger. Good evening, Mayor and council members. As I said, we're back with our six month status update. We actually adopted the Policy Council did on August 13th, 2013. As per the policy, the staff report is. To give you the biannual update. So several initiatives have occurred to further the implementation of LEP and there's a whole series of them which I'll go through fairly quickly and then we can have questions at the end. So a directory of staff receiving bilingual pay for LEP languages is complete and available on the city's intranet and that's a resource for people. The city staff that encounter the public, whether it's at a public counter or on the phone or any of the departments of the city. City employees have been notified about that directory. Tracey has actually worked with a number of departments to look at the directory and understand how to use it. And then one of the other things that was a big issue for us is the translation of important documents. We worked with the Language Access Coalition and identified 175 documents citywide to be translated. And to date we've done 106 documents, and the remaining documents will be translated by the end of this fiscal year. The Technology and Innovation Department is currently updating the city's website. The website was also a place that we wanted to do some language, access and translation. And during phase one of the website update, Google Translate will be made available on the city's website. So every page will have. A Google. Translate button that people can just press on. During phase two of the website update, the most frequently used web pages will be reviewed, revised and translated into languages. Oral interpretation documentation translation continues to be available upon request. As you can see on all city charter, there's tag lines on the bottom of the agendas. The language line pilot program with public works is now operational and public works. Refuse call center has outgoing messages in lap languages. So that's the first call center that we're experimenting with to collect data on how how many calls we get in each of the languages. And if somebody calls in a language where a call center person is not identified, that speaks that language, they they buzz right into the language line. And that's the way they're able to do the translation. And we are also going to start doing a beta test and development services. Since we both work there and that would probably be the easiest one and we serve many customers probably the most in the city at our fourth floor counter. We're going to do the beta test of doing a phone lines which have outgoing messages in lap languages. There are three types of phone lines, so we've been working with technology services to understand how we will get this up and running. It's actually kind of complicated in terms of the telephone lines. There are three lines or the call center lines and there are auto attendant, which means it's a voicemail box and then the live person . And each time each of these types of lines will be evaluated in the Development Services Department as part of the beta test. So we're hoping that lessons learned from that will be incorporated into doing additional city department telephone lines. And then we met with the advocates several months ago and staff about charged children as. Interpreters. So staff worked with our city attorneys to do a Paul. It's actually a procedure about child interpreters, and it's attached to your staff report as Exhibit B. It's not to be a part of the policy, but as an aside to talk about process and procedure, about how we actually implement that idea. The next steps include providing training for employees, receiving bilingual skill pay. A slap notice will be mailed to All Long Beach residents. We're going to continue translating the auto attended lines, analyze results from the Public Works pilot program, and then start to institute language line and all the other call centers. That concludes my report. And we can answer any questions you may have. Thank you, Mr. Randall. I'm sorry, Mr. Reynolds. Council Richardson. Thanks, Vice Mayor. So. So this has been coming along, and I'm very pleased to see that. I mean, at this point, you know, there are fewer and fewer people in the audience. And the conversations with the community about this are they've come a long way. They've come from this is something we need to do to this is something that we're tracking. It's progress and here are milestones and here are our benchmarks and we get to actually follow it. So so I'm very I'm very glad to see that this is this is where we are. At one point, it was a wish list, and now we actually have funding allocated to this. And and and it's a real commitment on behalf of the city. There's a few things, a few questions. So just some clarity. So language line. So we know that it was it was piloted in public works. Do you have any anecdotal examples or any sort of a how you know, how often is it being used? The language line program. Councilman Richardson, we're actually doing that tracking now. So I don't really have anything anecdotal for you other than to say Spanish is the most heavily used line. Okay. When do you think we can start seeing some analytics from that? Like how many people are actually calling? Because we wanted to do the pilot and I don't remember what the timeframe was, but the whole expectation was we wanted to use it as a pilot to see, you know, is this is this a real thing that that is actually helpful to to people? And that's why I moved it from the health department to the Public Works Department. So when do you think we can have an update on like analytics? Well, definitely by your next bi annual update, we will have that all analyzed and we'll probably have started on another call center by then. Great. On public area notices. I know that we said that we were going to start doing outreach. I know your memo says that you wanted to wait until the whole policy was implemented before going out and doing notification. But the notification piece was really important to me, I think well to a number of the council members from that discussion. So yeah. So why can't we go out and like talk about the language? What are we already talking about in some less formal way than public notices? And are there elements that we can go out and publicize now? Councilman Richardson, we're working to get notices out and to all Long Beach residents. Yeah. Through utility billing. But in addition to that. Um Development Services has quite a few large scale planning efforts in going on around the city, and all of those documents are translated or so people understand that, you know, that's how we're getting sort of the word out. So we're thinking. So we know that. So it sounds like. I don't know. I'd like to see, like, a deadline. I'd like to see, like, a commitment to, hey, we're out and we're talking about it, and we have public notices out there. So we're talking about put them into the get utility bills. I think that's a great solution. When do you think we can do that? When can we just put a deadline so we have some closure on that issue? We've been working with staff and we've got it slated for May or June. Okay, so June at the latest will have the notification. We're out there. Perfect. All right. So on telephonic messages. So you've begun the process. You've translated. What was the 106, was it? No, that's the documents. How many phone messages have we translated? Outgoing messages. Excuse me. Councilman, we're in the process of doing the development services main lines right now, so that'll be about three or four of them. Okay. So I guess the same question is what date can we. Make public that we can actually, you know, say that these numbers have been translated. Well, I can't give you an exact date at this point other than to tell you that we're working on it and we're working with technology services. And so there. To do these telephonic messages is really something that is. Very complicated. It takes a lot of manpower. And luckily, the one person in the city that's able to do this is helping us right along. So I would say if I had to guess for development services, we will have those. Trent, those three or four lines translated in all four languages because they're in Spanish now in let's say early May. Early morning. So definitely by June. So we'll have those done. I'm literally going through the check off list and everything that doesn't have a date. I'm just curious what those dates are so we can add some clarity to this. And it sounds like things are lining up for by June. These things can be implemented. So we can have analytics on language line by June. We can have our notices go out by June. We have a timeline on I know the website's a much larger project, but how soon are we talking about having the the Google Docs , the Google Translate piece? Technology Services is reporting mid to late April. April, so definitely by June. So that's that. I know that we're talking about doing the training piece later and I'm okay there. The vital documents. I think that's I think that. Thank you for actually listening. The the documents have been translated. So I appreciate that. And and how's it going in terms of the public meeting and hearing requests for interpreters? It seems like that that process is going pretty well. It's going very well. We have a vendor for that and any time anybody is having a meeting and wants to have translation there, we provide it through the vendor. Okay. So it seems like of the things that we fund it and we applied to $250,000 to, it seems like we've made progress on all of them, but we haven't committed to like a timeline that we can like a concrete timeline. So on those, but we've talked about like April, May, June, so at least by June when we have an update on those. And then the final issue that you touched on was the was the you mentioned the city attorney's office and you guys mentioned that issue. And putting this child interpreter statement into the policies and procedures manual was the option you the option you selected to go go in and go into and from. And can you provide a better explanation or maybe city attorney provide a better explanation to what the specific implications are if we actually list this language into the language access policy? In addition to your, you know, your policies and procedures. Members of the council at Councilmember Richardson. The statement is is attached as Exhibit B. I think that we were trying to reach some sort of a staff policy level and guidance for all of the departments to discourage the use of children being using children as interpreters or minors as interpreters. And so it's kind of self-explanatory. So I'm not sure if I understood your question. So we have the language access policy adopted, which development services put together, and a lot of work was done to that. And then this piece, this statement we're including in our Policies and Procedures Manual, it just makes sense to me that when you reference the language access policy, we should be able to see statements related to language access policy there. So I just want to know specifically, I'm sure there was a methodology for doing it that way. I want to have that conversation publicly. Why is it in this body, in this body of work and not in any other work? Well, Councilmember, it's like when we update an ordinance, we refer out to things that are existing, whether it's fee ordinances or any other thing that's part of that ordinance or the process or procedures. But we don't put them verbatim into the ordinance or the policy in case they change. So we don't have to come back and renew the policy. If we're trying to change something, we don't have to open it back up. So what we could do in six months is we can come back with a section in the policy about child interpreters and refer out to this paper, to this exhibit. Thank you. So that works for me here. So here's what I like to do, and I see that the maker of the motion is councilmember urine on here. So I'm going to offer some friendlies, councilmember, to your motion. And it's all consistent what we discussed. I think that we've we I like the report that we've gotten. I like the answers we've gotten in terms of the deadline. So I would like to say, see if you can add to your motion that we receive a report from city staff by June 1st on the implementation, like the implementation of the of the key elements we just mentioned that will be implemented by June. And those are the analytics on language line, the Google translate on the website, the recorded telephonic messages in the resident notices inside the inside the utility document. So I think that cleans it up. So if you can, that would be my friendly. And then secondly, oh, as well as the policy we refer to the updating the policy with the reference on child interpreters. Let me get let me get some clarification on this with this. Would this be something that you would do anyway in the six months report? Yes. Yeah. Okay. So, I mean, I think it's within it's within the motion to do those. All you're doing is clarifying, provide specifics in regards to some of those reports that you want back. So I think. Yeah. In other words. Yes. Right. Yes. Yes. Thank you very much. Okay. Although we're going to get it back anyway, but it's going. To remember you. Yeah. And the other part, just a clarification. If I understood it previously in our discussion that we had about this in terms of the, the the children interpreters, that that is more of a procedural type of effort, not a policy type of effort, that it would be something that that staff would be directed to follow in the event that they were confronted with a situation where there was a child being used as a translator. So it's not a policy per se, but more of a procedure. Yes, Councilman, you rank it. That's the way that we're seeing it in case anything needs to change in the future. But it's not a problem to actually have a section in the policy that we could bring back and have agendas at our next six month visit with you so that you could take an action to actually add that reference out into the policy. Okay. All right. I guess I have the Q You did? Okay. In regards you mentioned that you translated 106 out of the 125 documents. Are you prioritizing some of these? Because I see that some of these documents that have not been translated as yet include some in the fire and police departments to the most important departments that I think would require almost immediate types of translations. Yes, Councilman, you were right. Let me tell you the way we're actually doing it. Look, instead, we are we've already reached out to all the departments that have identified important documents. We are working with them. Tracy meets with departments at least three or four times a week to talk with them, try to get their data from them . And as soon as she gets it, it goes out to the translator. We have a translation vendor as well. So they everybody knows that they're supposed to what they're supposed to give. And we're just facilitating that and doing the staff work to get it done. Yeah, well, the only reason I've seen it, because I think that there was a translation service for like for example, domestic violence resource for four forms, temporary restraining orders. That type of information has not been translated yet. So I think that those are two very important documents that that I think would be very helpful almost immediately. And we'll take note of that and we will call the police department tomorrow. Okay. Those are the your questions I have. But I want to thank the language Axis Coalition for bringing this forward and and for and to Councilmember Rex Richardson for his support on this. That's an important job. We've committed a lot of resources to it. And I want to thank you for it, for your tenacity and perseverance in pushing this forward with us as well. Thank you. Councilman. Yes, thanks. You know what, Councilman? You, Ranka and Rex. I think it's really a this is a great, you know, item that you guys brought in the policy that you brought together, especially with the language access. And I would really want apply to all of the individuals out there, you know, for working so hard on this and especially what you and Councilman Richardson is doing, you know, about the kids, because that's very, very important, especially in my district, you know, being that of Cambodians, most of the times it's the kids. It does all the, you know, language interpretation. And that's you know, I think sometimes it's good and sometimes it's bad. But I think we really kind of hit it on the nail. We're working hard with that. So I just want to thank the staff also for your hard work on this policy because it's really exciting. And I know this is a long time coming because we started this, you know, last year and we're finally getting around to some fruition on this. And I want to thank all of you guys for your work on this and especially that, you know, the staff. Thank you very much. Thank you. Councilman Andrews, Mr. City Attorney. Thank you, Vice Mayor. Councilmember Richardson, on the clarification of the motion, I believe you asked for a friendly amendment to come back in June. Do you want this or this is going to come back at the regular six month? No, I was. So what? I'm okay with the format that Ms.. Reynolds mentioned. So it was a report, a report by June on those specific elements. But when's the next check in? Six months from now. That's fine. I think I'll wait. But you actually going to have to bring it back to city council for the vote to put on the policy, right? Exactly. So if I could bring it back in six months, we'll have definitive answers for you like, oh, it's you know, we did the notification, we did the phone line. I'd like to I would prefer the two from four in June. Okay. The dates, we disagree, but we just talked. ATF is. Fine. A lot of them were. A lot of them were. April, May and June will just make it clean. And what I'm references in terms of in terms of the action to integrate into the policy like how long do you think it would take just to have just that action placing the reference into the policy, how much time you need. I'm flexible on. This. Okay. Well, we staff takes about there's about a one month cycle for staff to get something on the council agenda. So by June we'll do that to do everything by June one. Well, I can do that. Do you want to or do you want to just just come. Back to TF on the items we're going to that we're going to reference. Right, that just the specific like the update on implementation, I think in making the adjustment to the policy is a separate item that actually has become the council, correct? Well, you. Mr. City Attorney. Yes, that. Would have to does and that would be in your normal six months of September. If I may. Yes. Good evening, Vice Mayor Low and members of the City Council, Arturo Sanchez with the city manager's office through the chair. Councilmember Richardson. The cycle that you would be putting us on in terms of coming back to the Council in June? Would then you'd have a report in June and then a six month report in August. Really? Respectfully, just. I'm not asking for a report yet. No tff tff in June. But but right now I just to ask you for clarity, just to make sure that we're on the same page. So tff in June, the six month report in August, coming back with the policy edition that we are talking about regarding the use of miners. Because that would that would get both items in front of you at the same time. So you can knock out both the six month, six months. That's what you're suggesting. That makes more sense. I'm okay with that. Okay, yeah. If the maker of the motion is okay with that. So, yeah. So I guess his only changes, I guess is only changes when we when it, when we come back to city. So we have the two from four which confirms what we're, you know, the implementation we have that by June, the two from four that codifies that. And then when we come back to City Council, what's placed on the agenda actually amends the policy at the next update when it comes back city council. That way we don't have to take the City Council twice in six months. I'm comfortable with that. Okay. So there are no other speakers cued up. There's been a motion by Councilmember Your Honor and the second by Councilmember Richardson. Is there any member of the public that wish to address council on this item? Please come forward. State your name. Hi. Hi. Good evening, Honorable Vice Mayor. City council, city staff and everybody who came out here tonight. My name is Alex Montano. Since I'm a first district resident, I'm with the Filipino Migrant Center and the Language Access Coalition. First off, we just want to thank everybody, City Staff Council and everyone who has been part of moving forward the language access policy. It's really a huge victory for the people of Long Beach, which is, you know, one of the most racially and ethnically diverse cities in the whole U.S.. Tonight, I just want to provide a brief context about the language access policy and just outline a few basic requests from the Coalition. A Brief History. So in November 2011, the language access policy was introduced and the city staff were instructed to draft a policy in 120 days in August of 2013. The policy was approved by City Council, a major victory. And then in September 2014, the policy was finally funded for $250,000 for the 2014 2015 fiscal year. But now it's March 2015 and the language access policy has not been fully implemented. And we know that there's been great strides by city staff to move forward, but our community members have not seen a tangible result. We haven't seen tangible results that this policy has been fully implemented. And so all the all of our members of the community are asking, how long do we have to wait until this is fully implemented? And so our requests are, number one, we respectfully request that the city council direct city staff to fully implement the policy by June 1st, 2015. Number two, we also respectfully request that the policy is amended to include the children used as interpreters in the policy itself. It would be a stronger statement and better protection for the city and all of our children if it's written in the policy. And so we, the Language Access Coalition and thousands of other residents here in Long Beach believe that these are ways that we can move this forward and provide greater access to thousands of residents in the city. And so in the next coming testimonies, you'll hear stories from other Long Beach residents who have been denied language access here in the city. And so we also once again ask, how long do we have to wait? Thank you for your time. Thank you. Next speaker, please. Good evening. All my cancer council. Uh, my name. I'm doing that blue in the first three. And one, three, four, four Sandy Avenue. Lovely. And. Uh, carpeting. I think I can hide the baboon. I can't be. Hey, champ. MAN To. Galina. Yeah, that movie. Here they come. Again. On Monday, February 9th, 2015. I made a phone call to a public office. To get to some of them. Regarding garbage bins. So I pay them so much. So at that time I requested I would like to request it to speak to a an employee who can speak Cambodian. Japan. Now that we kind of got by on a salary. And they did refer me to an employee who speaks Khmer, which is a Cambodian language. Job that they hire. But amount of me and. At that time I waited for 5 to 10 minutes, but there was no person speaking Cambodian. Uh, how did they know me? And from the entire phone gets on my phone. And then this voice from the telephone just telling me to leave a message on that telephone. Which means that at some kind, I mean, uh. It's crucial if there is an employee or employees of the city of Long Beach who can speak my or the Cambodian language. Mm. How you. Was my to me in the room had got like a sonnet card line that you can. For example, let's say there's there's an urgency or emergency situation. Let's say there's a fire call. And when someone makes a telephone call and nobody is able to to respond in the language, the target language, it would be an issue. My phone. Yeah, but what it would be. Wonderful if there's a Cambodian speaking employee or who can converse back to us. And that we can understand. I thank you very much. Good evening, Honorable Council and Mayor. My name's Alicia morales. I am a second district resident and I am an organizer with the Long Beach Immigrant Rights Coalition. Thank you for taking the time to address this issue of Language Access tonight. And while there has been a lot of good work done around this issue, there's still a lot of work that needs to be done. For this reason, I brought with me today testimonies from many as our class that we conduct in the mornings in regards to experiences that our community members have faced within the last year with the lack of implementation and how this lack of implementation of the Language Act as policy has affected their lives in hopes that you would take their experiences into consideration. So does the story of Blanca, a resident from the first District. Blanca's child got severely sick and was forced to call an ambulance after this incident passed the ambulance center bill. She was then told to take the record. Her meant her son's medical records and a copy of the bill and take it to City Hall where she can finish the paperwork and pay for it. Blanca came to City Hall and had trouble identifying the proper window in which to pay her bill. She entered the first lane that she saw and when she reached the counter, she was told there was a wrong lane for her issue. There was no one there to help her because of her lack of English alone. Blanca grew desperate and frustrated, and after hours of waiting and receiving unclear directions, she left City Hall flustered without paying her bill. Not paying her bill made Blanca anxious, but she did not want to go into City Hall again, anticipating that there was no one willing to help her and she would meet some closed doors again as. As the deadline emerged, she had no choice but to attempt her bill again. However, this time she was successful because there was a bilingual person she was able to approach. But she avoided City Hall because she anticipated that no one would help her. In a more severe case. Marino, who is also a Long Beach resident, last month was wrongfully identified as an individual who stole a car. She was stopped by eight police officers when she was driving on the road. Because of her limited English, the situation which was stressful enough, already turned into something more severe for Marina as she tried to explain with flashing lights in her face and yelling that she could not speak English. She was trying to explain that she had just bought the car and that this was an issue of wrongful identity. But she could not. She was able to eventually communicate with someone. But Marina, who suffers from anxiety, was a point of fainting and couldn't even drive home after this situation. In these experiences of extreme stress, there was no a time for language access for people like Marina four for Blanca. And this further triggered harm to our residents. When should have an implementation of our policy been implemented already? They wouldn't have occurred. These common practices and experiences of our community members are a reflection of the lack of this implementation. While we have a long way to go, our community members are still paying the price for this inaction. I'm almost done. I'm almost. And I swear. So hope you can take their experiences into consideration and to push for a June 1st deadline because of the experiences that we've seen within the last year. A very. Thank you very much. Thank you very much. Thank you. In evening. Mayor, members of the City Council, thank you so much for the opportunity to speak tonight about language access. First of all, my name is Renee Castro. I live at 616 Grand Avenue in the third district. And I want to thank my councilmember, Susie Price, for meeting with our coalition about some of our concerns. I really appreciate the questions tonight. Councilmember Richardson and I'm just really, you know, getting staff to be specific about dates, I think that's super important. And I also want to recognize Councilmember Urunga for your statements, particularly on the domestic violence resources, which I know is really important to Councilmember Price as well. There are critical documents in here that need to be prioritized. I appreciate staff's efforts to get some of them translated, but one concern I had in the council letter is there's a real pattern here of at least that I'm picking up the nonresponse from particular departments. If you look particularly at the council letter and the documents for Parks and Rec, there's been no nothing received from Parks and Rec. I can see on the council letter also gas and oil is there's a dearth of documents there. There's this it doesn't seem to be any response there. And then again, just prioritizing particular documents. So I understand staff, you know, Tracey going out and meeting with staff, but I think what we need here is leadership on the council telling these directors, you better get on this if you get a call from Tracy Kalinga. You need to respond to that. So once again, I think the council's efforts and I really appreciate your efforts to really drill down some specifics on this policy. Thank you. Thank you. Speaker. Rotate. Good evening, Mayor. City council members and city staff. My name is Laura Field and I'm speaking on behalf of building Healthy Communities Language and the Long Beach Language Access Coalition. You have heard several stories tonight touching on the importance of real language access in our city. Through my work in the community and in this coalition, I've seen firsthand that language access is a very nuanced process and one that requires our constant attention. I did want to address just a few things that were presented tonight. One, a very large one, actually, for our coalition. We were very happy to hear updates from development services on the progress, and we have been in communication at various points, but we also feel that we have struggled to main communicate, maintain communication in recent months. And as a folks kind of working on the ground with very invested community members in this process, we would just like to keep those doors of communication open and make sure that we are continuing this and are always sort of able to go off each other and understand what's happening, the policy, so we can best communicate that with people we are working with. Another piece I just wanted to place about children is interpreters, the language on that. We understand the concern of the difficulty of amendment for putting something in a policy versus leaving it as an internal policy document. But I think that's why we're here today in the democratic process, because we think if this is more visible, if this is something that's part of policy, that there's more opportunities for community and government to work on that and to give input, not to be left as a staff memo Lost in the abyss. And finally, as the Language Access Coalition, we are asking not for more updates and reports, but for full implementation by June of the pieces that have already had funding allocated. I think a staff report to offer from Memo, however it's delivered, is great information. But all the stories tonight speak about people on the ground not connecting to the services that there should be. So we are asking about implementation and not about reports. So just until language access services are fully implemented and in place, our city residents will continue to have their voices left out of the conversation. We are very excited to be this far in building more language access language thanks to the work of our staff, the advocacy from our council, and we thank everyone who has tirelessly worked on it. But again, we need services now and especially for what has been allocated. So again, we ask how long do we have to wait? Thank you. Thank you. Q We're gonna go back to council. Councilman Mongo. I want to thank the staff for the work that they've done on this and then also to the community group that waited so long to have your item heard this evening. Also, please note that while we are council members here, we also have other jobs and my other government entity is implementing multiple languages on our website in the coming days. So thank you for the information and knowledge you've brought to me, and I hope that you can appreciate that 10 million residents of L.A. County will soon get a new and refreshed website because of your efforts. Not solely. I do have to give my boss a lot of the credit. Thank you, Councilman. Thank you. I want to thank Councilman Richardson and Durango for championing this. I did meet with the coalition. I think this is a worthy policy for us to pursue. I want to thank staff for the efforts that they've taken on this. I do want to point out that and it's your job and I respect it incredibly, the coalition. But to advocate for the very best situation that you can get to advocate for that the most and the widest amount of resources that you can get, I respect that entirely. And I just I want you guys to understand at the very deepest places of your heart that we really are trying to do the very best we can with the resources that we have. And I don't know if you were here earlier for the budget discussions, but our outlook in the next few years is not so good . So we have to be very prudent with what we do. And although this is an amazing policy, I know that there's always a desire to have more and make it better. I just I want to encourage staff to know that this is a priority for us. I think we've communicated that we would like there to be compliance that's meaningful. And beyond that, we understand and I hope everyone understands that there's financial limitations to what we're able to do and whether or not we can provide. You know, the ideal product at this time is probably not a realistic expectation, but the best that we can do with the resources that we have, knowing that the intent of this council is to provide access information to as many people and residents in the city as possible, regardless of what their primary languages. That's that's our intent. We serve everybody, every single person. So thank you. Thank you. And now we have a motion on the floor, which is Councilman Ringa and Richardson. We're going to go and take a vote on the motion. Motion carries seven zero. Okay. Thank you. Thank you all for for coming out, madam Kirk. Next item. Item 25 Report from Health and Human Services Recommendation to authorize City Manager to execute all necessary agreements between the City of Long Beach and the Los Angeles County Children and Families. First to accept funding in the amount of 14 413,000 and increase appropriations in the Department of Health and Human Services.