And, Tim, you and I ought to have a  we're not actually going to have a formal session on self-study, but we have another  we have a rather loosely structured session when we can bring up any other matters for erm  basically that they'll want to plan the video session rather carefully as well basically I think we want to follow in on yesterday's meeting — we want to find out why we're not selling more videos basically and use the whole of that session if necessary for exploring with the area managers why we're not doing twice or three times as well as we are.