and we'll sort it out ourselves and what they do, if a customer says oh there's a phone that's broke, or it's not working or something like that, they'll say oh okay we'll get in touch with the maintenance for you, you see, cos he's making nowt out of it, if you say we dropped the phone and broke it, well we'll send a and then they send an engin one of their blokes out with a replacement phone and charge him for a new one, once they say wants some re-programming doing, oh yeah were sending an engineer round and they get, the dealer then gets the money for it so all we get is the flack end of it  you know so we, a service contract it's priced because, low because you know you're gonna make a bit on moves and changes