In its most basic sense , a chargeback is when an issuing bank , a bank where consumers acquire credit cards , reverses a prior charge from a bank account or credit card at the request of a cardholder .
There was a problem with a transaction .
In its most basic sense , a chargeback is when an issuing bank , a bank where consumers acquire credit cards , reverses a prior charge from a bank account or credit card at the request of a cardholder because there was a problem with a transaction .