Workers in the Sheffield cutlery industry had up to then specialised in a single operation .
He introduced a new system whereby his cutlery makers rotate from task to task , increasing job satisfaction through a sense of involvement in the project .
Workers in the Sheffield cutlery industry had up to then specialised in a single operation , but he introduced a new system whereby his cutlery makers rotate from task to task , increasing job satisfaction through a sense of involvement in the project .