Conciliation began on September 17 , 1996 .
The conciliator stated that an impasse had been reached on April 9 , 1997 over issues of salary and job security , leading McGill to call in an arbitrator with the authority to set the terms of an agreement .
Conciliation began on September 17 , 1996 , but the conciliator stated that an impasse had been reached on April 9 , 1997 over issues of salary and job security , leading McGill to call in an arbitrator with the authority to set the terms of an agreement .