The action resulted in negative publicity for the company when Claire Field was reduced to tears by what were described by her father as unnecessary bully tactics .
Claire Field is the then 15 - year - old webmaster of the British fansite harrypotterguide.co.uk .
The action resulted in negative publicity for the company when Claire Field , the then 15 - year - old webmaster of the British fansite harrypotterguide.co.uk , was reduced to tears by what were described by her father as unnecessary bully tactics .