Every MCP has been in business for at least 5 years , has passed several tests , and has proven skills in their particular field .
They have 24 - hour access to Microsoft Support , which enables them to provide reliable customer support .
Every Microsoft has been in business for at least 5 years , has passed several tests , and has proven skills in their particular field .
They have 24 - hour access to Microsoft Support , which enables them to provide reliable customer support .