In Japan , Aubrey struggles to communicate with the hospital staff but a journalist named Eason aids her .
Karen 's younger sister Aubrey is summoned by their bed - ridden mother who informs Aubrey of Karen 's situation and sends her to Tokyo to retrieve her .
In Japan , Aubrey of Karen struggles to communicate with the hospital staff but a journalist named Eason aids Karen .
Karen 's younger sister Aubrey is summoned by their bed - ridden mother who informs Aubrey of Karen 's situation and sends her to Tokyo to retrieve her .