Phillips was born in Asheville , North Carolina .
Phillips was received a B.S. from Appalachian State University , an M.B.A. from the University of South Carolina , and a Ph. D. from Darden Graduate School of Business Administration at the University of Virginia in 1997 .
Phillips was born in Asheville , North Carolina , and received a B.S. from Appalachian State University , an M.B.A. from the University of South Carolina , and a Ph. D. from Darden Graduate School of Business Administration at the University of Virginia in 1997 .