- Naman K. Gupta, C. Rosé. 2009. Support for Web-based Information Seeking for Lifelong Learning in the Developing World. Abstract: This paper presents an analysis of a small user study investigating difficulties rural Indian users have with search technology in the context of an Information Technology course. We present a qualitative analysis of the result write-up of the information-seeking task along with a log analysis of their corresponding search behavior. The goal of the analysis is to identify difficulties such users have with information seeking tasks so that appropriate support can be designed for them. Specific difficulties identified in the qualitative analysis indicate that students tend to simply ignore material they have trouble understanding, which leads to varying negative consequences. Our analysis demonstrates that we can extract predictors from logs of student search behavior that helps us identify where these students are having difficulty during the search task.
