- Iris K. Howley, T. Kanda, Kotaro Hayashi, C. Rosé. 2014. Effects of Social Presence and Social Role on Help-Seeking and Learning. Abstract: The unique social presence of robots can be leveraged in learning situations to reduce student evaluation anxiety, while still providing instructional guidance. Furthermore, social role of the instructor can also impact the prevalence of evaluation apprehension. In this study, we examine how human and robot social role affects help-seeking behaviors and learning outcomes in a one-on-one tutoring setting. Our results show that help-seeking is a moderator of the relationship between condition and learning, with the “human teacher” condition resulting in significantly less learning (and marginally less help-seeking) than the “human assistant” and both robot conditions. Categories and Subject Descriptors H.5.2 [Information Interfaces and Presentation]: User Interfaces-Interaction styles. K.3.1 [Computer Uses in Education]: Computer-assisted Instruction. General Terms Experimentation, Human Factors.
