How can I lock my coffee filter when it's too hard? I just bought a Breville Bambino Plus, and when I tried to hook the filter with the head it doesn't turn and lock. It seems too hard to the point I think I might break the filter.
I tried removing the ground coffee to make it less, then hook it again. I got the same result however, when I removed the basket from the filter it was able to turn and lock!
I was using the same tools provided with the machine.
I'm not sure if the reason is the basket or what though it was provided with the machine.
You probably have a broken shower (dispersion disc).
Try removing the shower screen - the metal part that faces the coffee. There's a screw in the center.
Above the screen is a plastic dispersion disc (shower); it's job is to spread the water across the bed of coffee. Remove it as well - should pry right out, no additional screws.
It's pretty common for this disc to break - it's made of plastic and is subject to a lot of heat and pressure. Breville sells replacements on their website, you might also get one at ereplacementparts.com [I have no connection to them but I have purchased this part from them].