Perform and  or coordinate UAT testing; work with business and technical teams on defect remediation Serve as a point of contact from the respective Salesforce Cloud team for day-to-day support of the Salesforce platform users: answer questions; help with access and usage requests and needs; identify issues and work with the appropriate parties on remediation Seamlessly integrate with the Salesforce business COE team which is a highly-effective, transparent, high performing and relaxed team culture