This Data Scientist position supports the AT&T Customer Care Organization to improve efficiencies and customer experience by translating business problems to insights and codes solutions using the following typical workflow; data extraction, cleansing, feature engineering, exploratory data analysis, model selectioncreation, hyper-parameter tuning, model interpretation, model retraining, business process andor system implementations, high level proof of concept and trials, visualization, deployment to production, post deployment ML ops monitoringdiagnosisresolutions