Re-creation, analysis, troubleshooting, and diagnosis of incidents relating to existing reporting infrastructure (SQL and PowerBI) SLA based tracking and reporting Executing scheduled or unscheduled tasks, determination of root cause, triaging, remediation and revalidation Ensures all work is carried out and documented in accordance with required standards, methods and procedures Mentor team members on technology and business aspects   Skills:  Strong SQL and Data Analysis skills, working knowledge of SQL best practices (e