, estimating level of effort, eliciting, documenting, analyzing, and managing business requirements, developing acceptance criteria, creating design documents, developing test scripts, coordinating user acceptance testing); Demonstrated skill and proficiency in the use of Microsoft products (version 2016 or newer), including Word, Excel, Visio, and SharePoint (specifically site management); Experience applying the Business Analysis Body of Knowledge (BABOK) techniques; Experience analyzing and resolving complex business and system problems; and Knowledge of Software Development Lifecycle