Collaborative team player  Desired:  Business Analyst experience in an Infrastructure Environment ITIL IV (Knowledgeexpertise) Waterfall, Agile andor Scrum (fluid in one) ServiceNow Infrastructure project management Ability to manage multiple and concurrent projects from a governance standpoint Determination using structured techniques for documentation, analysis; decomposition of high-level information into details Distinguishing requests vs business needs  Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace