Training and Documentation  Apply and implement technology best practices, guidelines and repeatable processes for Simmons Technology’s knowledge base;  Develop and facilitate end-user classroom, online, or vendor-delivered training in both group and one-on-one settings;  Create and maintain technical and end user documentation;  Maintain release notes and help documentation, ensuring that Simmons’s collaboration tools reflect the final content of the release;  Maintain and groom product backlog for future configurations and enhancements