System analysis: process mapping for current and future business process flows, context diagrams, functional decomposition, use cases, high-level ER modeling Stakeholder interviewinterviewing PowerPoint and storyboarding Excel modeling Project management; project schedules and deadlines; RAID facilitation GxP: understanding of GxP principles, documentation; implementation experience SDLC: functional and technical requirements, requirements validation, test plans, and scripts Agile Delivery: epics, user stories, backlog, backlog refinement Workshops: preparation, agenda, facilitation, readout, action items, etc