10.  On or about February 9, 2015, ICR mailed a letter (“LETTER”) to  25.  HOVERMALE seeks to certify a class of those persons to whom ICR sent a  letter in an attempt to collect a student loan substantially in the same form as Exhibit  33.  HOVERMALE realleges and incorporates by reference the allegations in  the preceding paragraphs of this Complaint.   34.  HOVERMALE is a “consumer” within the meaning of 15 U.S.C. §  1692a(3).   35.  ICR is a “debt collector” within the meaning of 15 U.S.C. § 1692a(6).   36.  The LETTER is a “communication” within the meaning of 15 U.S.C.  § 1692a(2).   8.  The purpose of ICR is and it is regularly engaged throughout the United  States in the collection of financial obligations alleged to be due others.   9.  Among other things, ICR’s website stated:  MISSION STATEMENT: ICR is committed to providing superior  debt recovery services while maintaining the highest level of  professionalism and respect for all parties involved. This will be  accomplished by the pledge to ensure that all consumer debtors  maintain their dignity and self worth throughout the assistance being  provided to them in resolving their outstanding debts.  Since our inception in 1990, ICR has specialized in the recovery  management and resolution of delinquent Perkins, Health  Professional and Institutional student loans.  ICR is fully registered and licensed to provide collection services in  all 50 states, Puerto Rico and the Virgin Islands, to the extent  required by applicable law. In addition, ICR has experienced  tremendous success resolving accounts from debtors in Europe and  many other parts of the world.  