I have been to 4 Disneyland Parks over the years   Disneyland Paris, Disneyland Anaheim, Tokyo Disneyland and Sea, and part of the    magical feeling    is being surrounded by their super friendly staff. HongKong Disneyland however, was entirely the opposite. I really didn   t expect majority of their staff to be grumpy, snobbish, super rude even. Majority don   t smile, they don   t greet, they are not willing to help you out even when asking for a simple direction, they shout, my 4 year old son even got scolded in front of me since he was holding on to one of the queue ropes, the worst part?  I was carrying my son because he got tired while waiting for the queue at the ironman ride, this young staff shouted at me and asked me to put him down! I wanted to argue but I don   t want to ruin our mood so we just complied. In the royal banquet restaurant, the staff are also hot tempered. We hardly understand their english, so we politely requested to repeat what they are saying, but as expected, the staff got pissed and shouted again.When asking for direction, they seemed to be not in the mood to assist as well.In the merchandise stores, don   t expect them to help you when you are buying a US$60 toy and (after paying) you want to try if the battery operated toy is working. I have been told that    it should work or just bring it back it if doesn   t   . The positive side: The park is clean, and there   s always an english translation in almost all the rides. Also, since we went there on a weekday (Monday & Tuesday, which I think is the best time to visit), there was hardly a queue on majority of the rides and attraction . The longest queue is around 20 minutes, while majority is 5 10 minutes thereabouts.I am not sure if our experience with their staff is culture related, but majority of the staff at Disney Hollywood Hotel, including the shuttle bus drivers were likewise rude. I will be sharing our experience at this hotel in a separate review.All in all, if you are used to the friendly ambiance in most Disneyland Resorts, you basically have to lower down your expectations when visiting Hongkong Disneyland. Disney Management should seriously look into this. I am not sure if the staff are compensated well, but they should be consistently reminded to be customer service oriented, because they definitely seem to be the most unhappiest, and unfriendliest staff.