to get there, it is better to ride the MTR especially for first timers since they have a specially designed train, but of course it is crowded especially during the holidays and weekends.the place is magical, all your favorite characters from your childhood came to life in one place. you need to come up with a plan so you won't waste your time, like using fast pass.staffs are nice but only few of them knows how to speak in english so it would be hard for you to ask them directions or other questions if you don't have someone who knows how to speak in chinese.its best to wait til evening for the night parade and the fireworks :) but make sure you still have energy to ride the MTR or have your hotel transfer pick you up.