Frederick, MD (near DC) - Swift Software - Product Support Engineer
Are you looking to escape your long commute to Washington DC or Northern Virginia? Swift Software is a growing product-centered B2B software company seeking a talented product support specialist or software engineer to join our team in Frederick, MD to help us support our broad base of happy customers.
Our product is an advanced task management and workflow system with a long track record of customer success. You’ll work with new and existing customers to help them learn how to get the most out of our visual workflow engine. You’ll also help them troubleshoot problems and build new systems, and you’ll gather their feedback and use it to help us plan the future of our product.
Unlike other companies, product support is a first-class member of our organization. Our support team and developers work side-by-side, and our support team is a key contributor to product design. In addition to helping our customers with current issues, our support team also spends time improving our product, documentation, and processes to prevent future problems and streamline our customers’ experience.
We have built an enjoyable and collaborative culture and a creative environment. We interact positively and openly with each other, emphasize learning and professional development, and encourage respectful debate and creative tension.
If this sounds interesting to you, please check out the links below.
<a href="http://www.jobtraq.com/jobs/se228-software-engineer-product-support.html" >
<a href="http://www.jobtraq.com/jobs/ps103-senior-product-support-specialist.html" >
Ask HN: Who is hiring? (February 2014)