Help.com | Austin, TX | on-site or remote | Sr Node Developer
Love node? Hate terrible customer service experiences? Come work with two Node CTC members and a bunch of other smart and experienced engineers at Help.com.
Present day customer service experiences show that customer service software isn't providing companies with the tools they need to deliver great experiences. With all the data a company knows about its customers, contacting customer service should be smooth sailing rather than "what's your account number?" and "hang on for 3 minutes while I look that up".
Help us elevate customer service and get thousands of people off the chat, ticket, or call minutes faster.
Tech highlights: Node, Kubernetes, Docker, golang, microservices, React, Redux, and a CTO who helped build cPanel and many projects at CloudFlare.
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Ask HN: Who is hiring? (November 2016)