Amazon.com - Seattle WA - No remote, but willing to relocate based on experience. H1B is possible, again, depending on experience.
I am looking for a strong Systems Support Engineer for our growing team. We like to describe our organization as a Startup within Amazon, as our part of the business is still growing rapidly and our engineers can have a lot of influence on where the product goes. For this role in particular, I am looking for someone with a strong infrastructure/hardware bias to help us make the changes we need to scale our business over the next ten years without having to lift a finger.
Job description below. Contact me at ${hn_username}REDACTED_EMAIL if you have any questions.
The Amazon Seller Services team is looking for a great Systems Support Engineer to keep our systems running and our customers happy. You should be comfortable in a Linux environment, be able to automate everything you did yesterday, and willing to troubleshoot and solve new problems on a daily basis. Come join one of the fastest growing teams within Amazon.
Responsibilities:
-Maintain stability and performance of our systems via tickets during business hours oncall shifts
-Diagnose and troubleshoot new production issues that affect our customers
-Create and maintain standard operating procedure documents for new issues identified
-Automate operational tasks to assist with our scaling needs
Requirements:
-Proficiency in a scripting language (Ruby, Perl, Python, Shell)
-Familiar with SQL databases
-Comfortable navigating a Linux environment
-Basic understanding of web application architectures
Bonus points:
-Written a Rails application
-Deep knowledge of Oracle databases
-Troubleshooting experience
-Ticketing experience
Ask HN: Who is Hiring? (August 2011)