SEEKING WORK - Remote (Paris, France - but can travel in Europe)
Customer success engineering.
You’re on the lookout for improving activation and retention rates for a web application. You want to make a better product that serves better what your customers want and make them come back for more.
I specialize in helping SaaS companies come up and deliver features that improve customer activation and retention.
My services range from consulting on how to best implement customer success practices, to implementing specific retention improvement features (such as feedback forms, surveys), and reaching better customer understanding (finding out your ideal customers, how to become more customer-centric) or implementing agile methods in your organization to make better software.
I have almost 10 years of development experience in everything from my own products to startups to big companies and can also help with general web development work (Python and Javascript, some PHP).
Contact me at Tommy (DOT) jarnac (AT) gmail. Website: <a href="http://saasfoundry.io" >
LinkedIn: <a href="https://www.linkedin.com/pub/tommy-jarnac/4/a7/775" >
Ask HN: Freelancer? Seeking freelancer? (October 2014)