conversation: User (lanina619): "I hope this is the right sub!  I moved into a new rental house on February 7th.  The landlord said that he keeps the water bill in his name and provides up bills to pay him, he then pays the water company.  We gave him a $300 water deposit ahead of moving in (in addition to our security deposit).  Yesterday, February 26, we come home from work to find a note from the utility and our water shut off.  We call the landlord immediately and he is super apologetic and gets us buckets of tap water to use to flush the toilet.  My husband, myself, and my infant daughter got ready and off to work/daycare with no running water.  Landlord called the utility and they said it will be back on within 24 hours meaning I don't know if there will be running water when I get home or not. My landlord has not offered or brought up a discount AT ALL!  Only apologizing over and over again.  Is it fair for me to push for a month's free water?  I know it was only one day but I had dirty dished, I couldn't cook dinner, couldn't shower or bathe my child for work.  Even washing my hands was a pain in the ass.  \n\n\nTL;DR: Water got shut off for a day (maybe 2 days) because landlord didn't pay bill.  What kind of discount/reimbursement should I request?\n\n\nEDIT/UPDATE:  Thank you everyone for the feedback!  My take away is that, yes, a month's free water is way too much to ask (darn!).  My intention is to ask for the days without water removed from the rent bill.  I pay $2300 in rent so accounting for 28 days in the month, that would $82 for each day (or I could calculate 30 days).  I want to add- I am on great terms with my landlord and will always strive to be a good tenant.  Even though I am upset (because I had a sink full of dishes and a washer full of baby clothes, and I can now smell myself at my desk due to no shower, I'm a pumping mom so my pump stuff smelled like sour milk this morning and I had to wash it in the office sink), I wouldn't express this to him that way - always professional &amp; kind.  We plan to live in this home for 3-5 years so I don't want to negatively impact that in any way.\n\n2ND EDIT:  I should add that $82 or $164 (will find out when I get home tonight) will be at least equal to or greater than one month water bill, ha!"
  Self: "post this in r/landlord. your sense of entitlement is amazing!!!! "
  befellen (befellen): "This is along the lines of what I was thinking.  The real question is whether this is indicative of the landlord's behavior or whether it's the exception.\n\nPerhaps talk to other tenants to find out how satisfied they are with response times etc. \n\nI wouldn't immediately start making demands without more information.   If he's a good landlord and just messed up, you might not want to go into "where's mine" mode.  You may need a favor or consideration later."
  Self: "I had a tenant move in and the dishwasher wasn't working. I didn't know, the last tenant didn't tell me. It was fixed within 2 days. They wanted me to compensate them... As if a broken down dishwasher really caused so much hardship. I came over with a form that allowed them to end their tenancy. I told them to just sign at the bottom and they can be let out of their lease as the service I provided them seemed to be unacceptable to their standards. They didn't want to sign. I told them please do. I encourage it. Still didn't want to sign. Not another peep out of them. \n\n\n\nAnother tenant had their fridge die on them. It was winter time. They put their stuff on their back deck in a rubbermaid container for the 2 days it took to get that repaired as it happened over a weekend. If they had food spoil I would have compensated them no problem. Luckily that didn't happen and they were very appreciative of my prompt actions and thanked me. I took note of what type of beer they had in the fridge when I was there with the repairman and bought them a fresh one.  You seriously get more bees with honey. Idiots still don't know this. "
  ninja_truck (ninja_truck): "You sound like the worst landlord ever.  It's your responsibility to keep your apartment in working condition.  You should have checked the condition of the unit when the last tenant moved out.\n\nInstead of breaking your arm patting yourself on the back, you should realize that what you did was bully your brand new tenants.  They just spent a bunch of money moving into their new place, potentially paying a broker fee (common in some areas), and now you're playing a hardball because you don't want to do your job.\n\nI keep my units in good shape, and I go over everything when tenants move out.  How else would you know if you needed to dock from their damage deposit?  Lemme guess - you just keep their damage deposit every time.\n\nLandlords like you give the rest of us a bad name."
  Self: "yadda yadda yadda. Laws are different around here. We can't ask for damage deposits. I did my job goof ball. I made a phone call to the repair man minutes after I was notified of the issue. "
  