[company_age]unknown[/company_age][employees]51-200 employees[/employees][description]Etna Consulting & Service (ECS) is a Catania-based company specializing in inbound and outbound call center services. Established in 2012, ECS has grown to encompass four operational locations across the Catania province, employing over 400 highly trained and continuously updated call center operators. ECS distinguishes itself through its commitment to reliability, transparency, and high-quality human resources, coupled with a focus on continuous innovation and technological advancement. This dedication has enabled the company to forge successful partnerships with major brands in the fixed and mobile telephony, energy, and other service sectors. ECS's core strength lies in its ability to provide a comprehensive suite of services designed to enhance business development for its partners. These services include customer acquisition, customer retention, and the development of new operational strategies. The company's success is further underscored by its commitment to employee growth and development, as evidenced by numerous instances of internal career advancement.[/description][ps]Inbound and outbound call center services, customer acquisition, customer retention, operational strategy development[/ps]