[company_age]18.0[/company_age][employees]51-200 employees[/employees][description]Eudata is an Italian 'Digital Boutique' specializing in customer experience (CX) and artificial intelligence (AI) solutions. They distinguish themselves by offering a hybrid approach that combines AI-powered automation with human interaction for optimal customer engagement. Eudata's proprietary platforms, particularly Convy.AI, facilitate omnichannel communication through contact center platforms, chatbots, and virtual assistants. Their solutions cater to diverse industries, including banking, insurance, telecommunications, utilities, and the public sector, enabling efficient customer service, sales, and marketing processes. As an AWS Advanced Consulting Partner and Amazon Connect Partner of the Year 2021, Eudata leverages cloud-based technologies for voice, digital, and video channels. Their commitment to ethical practices is evident in their status as a Benefit corporation and their focus on improving their ESG rating. Recent acquisitions of Metadonors and Ynpact further demonstrate their dedication to social impact and expansion within the European market.[/description][ps]Contact center platforms, customer engagement solutions, chatbots, virtual assistants, cloud-based platforms for voice, digital, and video channels[/ps]