This Is Why Chatbot Business Are Dying
Chatbots development path

The technology of chatbots takes its routes back from the middle of the 20th century. I’m sure there is a lot to talk about this, but let Wikipedia cover the rest. However, the aim is that while history might be quite long, it won’t show you consistency. Technology needs people sitting around working on the development and that comes from the requirements businesses might have.

Photo by Austin Distel on Unsplash

Since consistency behaved like a lazy school truant, bursts of hype were taking from time to time by reminding everyone about chatbots. Sadly nothing happened in action. Just hope.

Sad truth

But what we have in hands? Millions of businesses, digital agencies, and so-called “startups” that aims to provide an exclusive chatbot experience for the business. The exclusivity that has never been shown in fact. The exclusivity based on conversational service providers like Twilio, Engati, and others.

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The industry reached the stage when technology stays apart from the businesses. While there are few giants that bite elbows over development, businesses behave like those dropshipping enthusiasts. Reselling the same technology by naming it differently to customers.

Is there a real need for chatbots?

I like a visionary type of conversation, brainstorm on how technology can shape the future, are we about to become robots and etc. Frankly saying, talks over how chatbots are irreplaceable in our daily life are taking no more than a piece of curiosity on those friendly evening gatherings with friends.

We might not even need that. I mean, the chatbot itself. That makes those conversations…not even hopeful. Probably hopeless. Unnecessary. At all.

I’m sure we all are living in the present by using the desired products right away. Liked it? Cool! Download, check it. Love it or delete it. A modern world designed in a way that you whether enter the market or die trying.

And while technology keeps developing, businesses are dying.

Dying without a single try.
['Murad Zamanov']
['Chatbots', 'Marketing', 'Amazon', 'Bots', 'Technology']