Financial Services firms are increasing their adoption of AI to take advantage of the data from new digital channels. An Economist Intelligence Unit (EIU) research report shows that 86% of Financial…
The State Of AI Adoption in Financial Services

Financial Services firms are increasing their adoption of AI to take advantage of the data from new digital channels.

An Economist Intelligence Unit (EIU) research report shows that 86% of Financial Services executives expect to increase their AI-related investments by 2025.

The EIU study «The Road Ahead: Artificial Intelligence and the Future of Financial Services», analyzes the sentiments of 200 business executives at investment banks, retail banks and insurance companies in North America, Europe and Asia-Pacific.

The following are the key points:

📌 Investment banks are the main firms in Financial Services adopting AI, followed by Retail banks.

📌 37% of Financial Services firms globally adopt AI to reduce operational costs.

📌 Customer and stakeholder satisfaction is the most important KPI for measuring an AI strategy success in Financial Services.

For more details, follow the link below:

https://bit.ly/32oMME7
['Red Public']
['Finance', 'Artificial Intelligence', 'Customer Experience', 'Information Technology', 'AI']