CFMatch: Aligning Automated Answer Equivalence Evaluation with Expert Judgments For Open-Domain Question Answering
Zongxia Li, Ishani Mondal, Yijun Liang, Huy Nghiem, Jordan Boyd-Graber
Question answering (QA) can only make progress if we know if an answer is correct, but for many of the most challenging and interesting QA examples, current evaluation metrics to determine answer equivalence (AE) often do not align with human judgments, particularly more verbose, free-form answers from large language models (LLM). There are two challenges: a lack of data and that models are too big: LLM-based scorers can correlate better with human judges, but this task has only been tested on limited QA datasets, and even when available, update of the model is limited because LLMs are large and often expensive. We rectify both of these issues by providing clear and consistent guidelines for evaluating AE in machine QA adopted from professional human QA contests. We also introduce a combination of standard evaluation and a more efficient, robust, and lightweight discriminate AE classifier-based matching method (CFMatch, smaller than 1 MB), trained and validated to more accurately evaluate answer correctness in accordance with adopted expert AE rules that are more aligned with human judgments.