LLMRS: Unlocking Potentials of LLM-Based Recommender Systems for Software Purchase
Angela John, Theophilus Aidoo, Hamayoon Behmanush, Irem B. Gunduz, Hewan Shrestha, Maxx Richard Rahman, Wolfgang Maaß
Recommendation systems are ubiquitous, from Spotify playlist suggestions to Amazon product suggestions. Nevertheless, depending on the methodology or the dataset, these systems typically fail to capture user preferences and generate general recommendations. Recent advancements in Large Language Models (LLM) offer promising results for analyzing user queries. However, employing these models to capture user preferences and efficiency remains an open question. In this paper, we propose LLMRS, an LLM-based zero-shot recommender system where we employ pre-trained LLM to encode user reviews into a review score and generate user-tailored recommendations. We experimented with LLMRS on a real-world dataset, the Amazon product reviews, for software purchase use cases. The results show that LLMRS outperforms the ranking-based baseline model while successfully capturing meaningful information from product reviews, thereby providing more reliable recommendations.