From the beginning I knew this remodeling project would be different than others. My wife and I have remodeled our home and our commercial building. In those instances we felt that we were chasing our contractors for details, solid goals, and completion of the project. With Distinctive Design and Build we were put at ease immediately. They focused on what we wanted out of our remodeling project to suit our family, our goals, and our lifestyle. We were given clear advice and parameters about the work before we ever began. When we needed answers or advice, they gave them in a timely manner. Often, they had solutions to our problems before we had time to worry. The design aspect was tailored to our wishes, not a cookie cutter design used over and over again in prior projects. The craftsmanship of the build was breathtaking. To sum it up, they treated our home like it was theirs! I highly recommend them for any project from beginning to end.
We live in an older house (circa 1930) and this renovation was pretty complicated (structural changes, complete rewire of the house, etc.). Even the demolition was difficult. Distinctive Design / Build / Remodel, LLC did a great job throughout the 7 month project. They never said "no" to anything, and were never rattled by any of the quirky things you find when renovating an older home. They just figured it out and kept going. Their subs were fantastic.
We have been very pleased with the addition/ kitchen remodel Distinctive Design / Build / Remodel completed for us. We outgrew our previous kitchen space and I had been frustrated with many aspects of the kitchen design. Vince and Erin listened to the challenges we had in our old space and came up with a design that has worked out as we had hoped... I love my kitchen again and we really enjoy our additional sunroom and mudroom. The flow and ample storage areas work out well for our large family. All of the team, including subcontractors, were polite and safety conscious which was important with 4 children from 4 to 12 around the home. We were kept up to date regarding progress and all concerns were addressed in a timely manner. The remodel took a little bit longer than expected, and we were a little naive about the energy it took to move items within our house and live with upheaval for a time, however the results were well worth it!!!
From the initial contact, we have thoroughly enjoyed the entire process of this remodel. Vince Busby and his crew were EXCELLENT in their follow-up and meeting with us to design our new kitchen. He worked with us to keep some of the existing cabinetry and listened to our ideas on what we desired for a unique and one-of-a-kind granite table and island area. He more than exceeded our expectations in making that happen. His work was done on time and exactly by the deadline we agreed on. The quality of work was EXCELLENT... They were a delight to have in the house and kept the construction area clean and orderly. They were prompt each morning and communicated their schedule to us each day, so we didn't have to guess when they'd be there. We would highly recommend Distinctive Design / Build / Remodel. We will definitely be using them again.
Distinctive Design / Build / Remodel is a company you can trust to build it right. As a Licensed Structural Engineer, and co-owner of Intelligent Design Engineering in Charlotte, I have worked with Vince, the General Contractor at Distinctive Design / Build / Remodel, for years and he is at the top of my list when I recommend a contractor. The things that set Vince apart are his ability to perform a wide range of jobs and he is personally on site overseeing the work. If you’re looking for an experienced builder who doesn’t cut corners and who takes customer service seriously, Distinctive Design / Build / Remodel is the company you should call.
Vince and his team are true professionals. They make a habit of being punctual and rehearsed. The site was always cleaned at the end of the day. We thoroughly enjoy our kitchen and are very pleased that Vince took control of our complex project. It is not everyday that you redo a kitchen, so getting it done right once was a priority. There are always unexpected issues and Vince handled them with ingenuity and honor.
You always hear horror stories about people who have had issues with work being done on their home. From estimates for work that sometimes go over the amount first agreed to, or issues with shoddy work, or contractors that take weeks to get the job completed. None of these problems was an issue for us with Distinctive Design / Build / Remodel. We contracted with them for an addition on our home.
Erin Dougherty was very professional and offered advice and insight on our project. The contract was well written and specifically stated the work that was to be done. This kept the budget intact. Vince Busby was very much into making sure our project was done right with no issues and on a timeline set forth in the contract. He also explained every detail on the project - whether or not we asked about it. Their team of contractors was devoted on getting the job done and cleaned up after their work was done each day. Would I contract with them again to do work on my home? In a heart beat!
We wanted to convert a 2 story family room to a single level family room with a 2nd floor playroom. Every other contractor had told us that we would need columns to support the second floor. Vince assured us that this was not needed and I was able to see his work on a friend's house where he had done the similar job. They put in a new 2nd floor for the playroom, converted 2 side windows to working windows, and added an "L shaped" closet with double pocket doors in the playroom, as well as recessed lighting and 2 vents for the new room. The end result was just what we were looking for. I was very pleased with Vince's work and would recommend him to others.
We used their services for remodeling of the master bathroom. Overall the services were very professional and courteous. Overall it was a great experience. I would us them again. We never had to call them back for any improvement.
Our back deck was old, in full afternoon sun, and mosquitoes made it nearly impossible to enjoy. I wanted shade, comfort, and protection from the mosquitoes. Working with Distinctive Design & Build was a pleasure from the very start. They actually followed up (many other contracting companies came, and we never heard from them again) and moved the process along as quickly as possible. Their design team is top notch, and brings beautiful ideas to the table. All of the various professions we worked with (builders, electricians, masons, gutter installation) were friendly and professional. I highly recommend this company. They are top notch.