Fred Tingle had a vision. Tingle was the executive of the Butterick Corporation in Manhattan, NY, the creator of the first graded sewing pattern. Fred saw himself as a golf course owner, one day retiring to the mountains – somewhere – and running a little nine-hole course he had built, well into his golden years.
As fate would have it, 550 acres of land in the Blue Ridge Mountains of North Carolina that he had his eye on became available. Fred had hesitated when this same piece of property was for sale several years earlier and, as the saying goes, if you snooze you lose. Now, this very property was being auctioned off on the courthouse steps of Waynesville, North Carolina. Fred didn’t hesitate the second time.
The land that Tingle purchased had at one time been the site of Springdale Farm, a girls camp in the early 60’s where the kids spent their summers harvesting vegetables, milking cows, collecting eggs, hiking the trails of the Blue Ridge Mountains and tubing the cool waters of the Pigeon River. Unbeknownst to Fred at the time, Springdale Farm would become the main provider of all of the milk, eggs and vegetables used at his new venture.
In 1968, Springdale Country Club opened as planned – Fred’s nine-hole dream. Golf’s popularity was on the rise and soon after opening, Fred and his wife Eunice realized that nine holes were simply not enough. In 1972, Fred opened up the second nine and the Springdale Country Club as it is known today was born.
After building the second nine, Fred and his wife Eunice would sit around the clubhouse waiting for golfers to show up. Since the area wasn’t exactly teeming with golfers ready to beat down their door and play a few rounds, Fred and Eunice decided they were going to have to do something different in order to entice golfers up and down the east coast. They decided to build a few cabins and a small restaurant on the property and promptly took out a small ad in Golf Digest, announcing their new Mountain Golf Packages. Slowly but surely, people began to show up. They saw firsthand all that Springdale had to offer and began to tell their friends. Business picked up for the Tingles and before they knew it, golfers were coming down from Canada and the Great Lakes region and up from the hot summer sun of Florida to experience mountain golf and the delicious food served up at the restaurant.
Rather than hire a restaurant staff, the Tingle’s employed local moms and grandmas to cook up tasty Southern home-cooked dishes: biscuits and gravy in the morning, fried chicken, mountain trout, chicken pot pie and meatloaf in the evenings. The food was served family style as it is today, allowing guests to eat all that their hearts desired. What had started out as a nine-hole dream had now become a full-fledged golf resort.
Unfortunately, Fred Tingle passed away in 2005 and Eunice continued to own and operate the resort. After years of making a go it, it just became too much and Eunice finally agreed to sell Springdale Country Club. In early 2018 the new owners took over and during the past several months, conditions have improved greatly. When I visited the course in June, I found it to be in great condition, however ownership did not agree and is continuing to make improvements, not only to the course, but other amenities on the property as well, including the reopening of a full-service bar that will feature live entertainment and is sure to be a hit with the locals. Look for it to be open on your next visit.
From the back tees, Springdale Country Club measures 6,812 yards with a course rating of 72.5 and a slope of 130. It will test the best golfers around. Mere mortal men can choose to play from the White Tees (6,437/70.7/124) while seniors will prefer the gold (5,734/68/117). Ladies will most likely opt for the Red Tees (5,421/72.4/121). Fairways are lush and green and water in the form of ponds and mountain streams can come into play on at least nine holes. Trees more so than bunkers are the hazard of choice along the fairways, however sand is strategically placed around many greens to catch errant approach shots. The greens are large for the most part and putt well with subtle undulations. All in all, Springdale will provide a fun and fitting challenge for golfers of all abilities.
The mountains can have a profound affect on a golf course. Case in point is the green on Number 7. The green looks like it slopes dramatically from front to back, however the mountains can play tricks on you, and it is actually the opposite. Once you realize what’s happening, it makes things interesting the rest of the way around the course.
I have it on good authority that the nines are going to be reversed and the course will once again be played as it was originally routed. The (soon to be) front nine starts out with a links golf feel as it meanders through the valley bordering the east fork of the Pigeon River with lovely mountains views of Sugar Top and Rocky Face. The first six holes offer more generous landing areas off the tee and are fairly wide open. It’s a good opportunity to gain the accuracy you will need on the back side. The final three holes on the outward nine are the start of what will be an exciting round of mountain golf.
The (soon to be) back nine takes you on a roller coaster ride through the mountains, with huge elevation changes. In addition to challenging golf holes, you’ll enjoy stunning scenery, including breathtaking views of Cold Mountain.
The par 4, 13th (soon to be 4th) is Springdale’s most memorable – and challenging – hole. Affectionately dubbed The Springdale Spasm, this hole is sure to cause you fits; if you haven’t played it before, best of luck. It’s a 414-yard (White Tees), uphill, dogleg right that requires length of the tee, just to have a peak at the green. To complicate matters, there’s a mountain stream that runs down the right side of the fairway and crosses it at the 150-yard mark. Hit it right off the tee and forget about it. Complete the first task successfully and all that’s left is a long iron or hybrid, down a very narrow fairway to an elevated green, protected by bunkers on either side.
In addition to very affordable membership opportunities, Springdale offers some of the best Stay and Play golf packages in the North Carolina Mountains. All packages include lodging, a daily breakfast buffet, golf, golf cart, family style dinners, and daily housekeeping service. Many of the vegetables are grown in Springdale’s gardens, so come hungry. All rental units can accommodate at least four people in each unit.
Springdale offers guests a variety of accommodations including golf villas, roundhouses (literally) and cottages. The Golf Watch Villas are the resort’s premium accommodations and overlook the 10 and 11 holes and feature 2 large bedrooms – one on each side of the villa – with the living room and kitchen in the middle. Each bedroom has 2 full size beds and a full bathrooms, washers & dryers, and a covered deck with outside seating. Springdale’s Roundhouse accommodations have 2 bedrooms with 2 twin beds in each room, 2 full baths, and a full size kitchen and living room. The Roundhouses are the perfect accommodation for a group of 4 looking to spend some quality time on the golf course and then enjoy their own bed at night. Springdale also offers Country Cottages and Forest Homes, each with 2 bedrooms with 2 twin beds in each room, 2 full bathrooms, a full size kitchen and spacious living room. Whatever your group is looking for, Springdale can provide.
The modus operandi hasn’t changed much since the days of Fred and Eunice Tingle. When you book a stay and play golf package at Springdale Country Club, here’s what a typical day consists of:
Enjoy your southern buffet breakfast and head to the first tee (or driving range if you’re really committed) with a full belly.
If this sounds like something you and your golf buddies (or spouses, of course) would enjoy, call Springdale Country Club at (828) 235-8451. Springdale Country Club does not offer online booking, instead they prefer the old-fashioned talk-to-someone-on-the-phone approach. That’s how they’ve done business for years. For more information, visit their website at www.springdalegolf.com.
The Golfin' Guy reviews golf courses, resorts, equipment, apparel, shoes and training aids. Our articles go out to over 50 online golf publications.
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1.Requires a bachelor's degree in a related area and at least 7 years of experience with applications development.
8.Capable of resolving escalated issues arising from operations and requiring coordination with other departments.
Responsible for designing and managing a very critical data center which deals with financial assets. The center should be working and providing services around the clock, and implement the highest standards of data security. It is also monitored by several regulators.
Follow-up technological developments in the field of technical services and provide proposals for developing and updating data rooms and components according to the best prevailing technological levels.
� Setting strategic development plans and assessing budgets related to maintaining the requirements of operation/ renovation / modernizing the technical infrastructure, tools and means of technical work to be presented at meetings of the technology sector council for approval.
� Developing mechanisms and operational plans for the management of technical services mechanisms, systems of communications, networks, data rooms,devices and accessories.
Coordination with the Risk Committee at The Group to evaluate and assess the operational risk related to technical services and propose solutions to reduce risks.
Direct responsibility for distributing tasks and following up work teams in charge of communications, networking systems,servers, desktop computers, printers and accessories.
� Implementing The Group policies regarding the department procurement of various needs of hardware, software and following up the process of delivery from suppliers and installation.
� Management of internal technical support system and the following up the external support level through service providers.
� Management of the daily technical operations according to the steps laid down and the standard mechanisms.
� Provide suggestions for updating the components of the data rooms, technical infrastructure and networks stemming from the daily operation of the components in accordance with best practices
� Monitoring compliance with the IT security standards in accordance with the international standards, policies and procedures.
� following up the implementation of contracts with suppliers and providers of technical services to insure the irdelivering services according to the service level agreement.
The Group Securities is an old-established investment organization which has been in the business since 1989, as a company devoted to the stock exchange. It was licensed once Qatar Stock Exchange was founded in 1997, and it provides an array of investment services to more than 400,000 investors, with portfolios exceeding QR 100 billions.
The Group Securities operates as brokerage firm-finances margin trading- liquidity provider for the listed shares and ETFs.
The company has a paid-up capital worth (QR 1 billion), and has been continuously posting profit since its inception.
It is licensed by Qatar Financial Market Authority to exercise these activities, and it is a member of Qatar Stock Exchange.
It is a strategic post reporting directly to the chairman. The position holder will be responsible for establishing and supervising a number of investment department, namely:
Proven record of achievements,success and participation in producing value-added investment products.
• Ensure proper registration of accounting balances based on the generally accepted rules and financial reporting in accordance with the International Financial ReportingStandards (IFRS).
• Preparing and matching periodic financial reports (daily, weekly, monthly) and submitting in time to the Chairman.
• Analyze and adjust the accounting basis for the recognition of income and expenses, according to the rules of entitlement.
• Ensure the implementation of internal procedures in respect of recording customers due balances through coordinationwith the Internal Reconciliations Departmentand Treasury Department.
• Ensureproperand periodic recording transactions of related parties, subsidiaries and affiliates for Coordinating settlement of balances between them.
• Periodic development and updating of the general ledger system in (ERP) in accordance with the sound financial and accounting principles.
• Monitoring the fixed assets and recordingtheir addition and exclusion movements in a way that ensures compliance with the company’s policies and procedures.
1. University degree / Bachelor Degree in Accounting from a recognized university. (Major specialization in Finance and Accounting is preferred.
1- To be registered as Investors Communication Officer, with the consent and signature of the investor.
2- Receive the daily reports issued by the Financial Advisory Department, understand and communicate with investors or the Investors Communication Officer.
6- Collect and transfer annual shares dividends to the investors’ bank accounts, knowi that all payments are processed in the name of the shareholder only.
8- Deliver cash withdrawal cheques issued in the name of the first beneficiary to investor and obtain a signed acknowledgment of his receipt.
9- In general, the Trading Advisor is the one primarily responsible for serving the interests of the investors in The Group.
He will be responsible for staff management including recruitment, evaluation, follow-up and all human resources competencies.
He will be responsible for administrative affairs and will be responsible for providing support to the various departments to achieve their objectives.
- University degree in engineering specialized in (civil - electricity – electro mechanic engineering).
• Receive customers' calls to withdraw shares from the central register and add them to the customers' portfolio.
• Respond to all customer inquiries relating to the executed transactions, and inform them about their statements of account, commissions and their portfolios.
The Group is seeking a Senior Chargebacks and Fraud Analyst for its Payment Operations team. If you are motivated by wanting to help partners and merchants be successful, and enjoy being able to apply your experience and expertise to solve key challenges such as keeping losses down, then this is the role for you.
As a Senior Chargebacks Analyst, your goal will be to improve the overall win rate of the chargebacks coming in. Handling and responding to chargebacks, inquiries, draft retrievals etc. will consume a good portion your day on the job. This individual will play a critical role in establishing key operational processes and procedures for chargebacks handling globally. You will be called upon to share your deep insights by other teams such as account management, customer delight etc.
� Review transaction information and chargebacks filed with various card brands, processors, and gateways
� Process credit card inquiries, retrieval requests, chargebacks, disputes via ticketing system and payment portals
� Manage queues of dispute activity to ensure all timelines are met for proper response to acquirers.
Complete reports, dashboards, internal and external presentations to demonstrate investigative and analysis results
Work as a subject matter expert, assisting your team with difficult scenarios and provide guidance to ensure calls and cases are handled correctly to achieve first contact resolution.
Respond to client requests for information pertaining to escalated dispute/fraud claim as it progresses through the case lifecycle
Identify potential fraud trends through effective case management for analysis and review by the fraud team.
Analyze data and utilize tools and resources to perform trending analysis in relation to fraud cases.
� Self-starter and comfortable taking initiative while quickly grasping concepts, processes, and ideas
To run the day to day customer care, operations, & complaint of the branch through the development of a highly developed and motivated sales and service culture ensuring the achievement of all financial and non-financial targets in line with The Group for cards services objectives and required standards
•Planning and Reporting: Prepare the branch sales plan and staff target allocations and to monitor, track and analyze the sales report, branch performance and customer attrition to achieve the assigned financial targets.
•Sales and Service Support: Lead and motivate the branch team members to perform all sales and service related activities for existing and walk in customers to group securities.
•Ensure that all customer queries and service requests are processed and delivered within the agreed service level turnaround time; identify potential business acquisitions and actual sales growth opportunities.
•Customer Support: Monitor and assess the efficiency of the branch workflow in regards to internal and external customer expectations, service levels, waiting times and turnaround times for service requests.
•Continuous Improvement: Manage and motivate the team to ensure they contribute to, and participate in, the identification and implementation of change initiatives, programmers and projects in line with the group for cards services standards
Implement approved departmental policies, processes and procedures, and ensure employee adherence so that work is carried out to the required standard while delivering the required standards of service to customers and stakeholders.
•Check & control all canceled credit cards performed by the customer service officers, & call center.
•Conduct the tasks of customer service manager in case of his absence and upon the authorities granted to after sales officer.
•Maintain and develop cards related functions in order to meet the group for cards services targets.
•Ensure that incoming & outgoing calls are being handled in a professional way to meet clients' requests.
•Self-starter and comfortable taking initiative while quickly grasping concepts, processes, and ideas
We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively manipulating customer issues, complaints and inquiries keeping customer satisfaction at the core of every decision and behavior.
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Answers inquiries by clarifying desired information; researching, locating, and providing information.
Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
Sells additional services by recognizing opportunities to up-sell accounts; explaining new features.
Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
Cards operations: urgent limit increase, suspend cards, monitor fraud, report fraud, take actions on fraud cases, and support card holders with all cards features & benefits inquiries.
Shift work: You will be rotating between day and night shift for a continued duration of 12 hours. You could also work overtime, as per the Labor Law.
7- Create , follow up and co-ordinate between Business , Development , Quality and Operations for New changes through the change management policy .
11- Continuously search ,test alternate solutions and new technologies to enhance system and business performance.
6- Familiar with Support levels/ structure as per ITIL and best practice ,preferred ITIL certified .
1. Conducting financial analysis of the balance sheets of companies listed or in the process of being listed on Qatar Stock Exchange.
4. Studying the emerging variables in the investment climate and evaluating their impact on investments.
5. Issue a daily report on all financial developments, update and submit it to all concerned parties.
10. Remain tuned in to the labor law updates and apply the necessary changes in the employment contracts.
Follow-up technological developments in thefield of technical services and provide proposals for developing and updatingdata rooms and components according to the best prevailing technological levels.
� Setting strategic development plans and assessing budgets relatedto maintaining the requirements of operation/ renovation / modernizing thetechnical infrastructure, tools andmeans of technical work to be presented at meetings of the technology sector council for approval.
� Developing mechanisms and operationalplans for the management of technical services mechanisms, systemsof communications, networks, data rooms,devices and accessories.
Coordination with the Risk Committeeat The Group to evaluate and assess the operational riskrelated to technical services and propose solutionsto reduce risks.
• Works with business units to identify security requirements, using methods that may include risk and business impact assessments
• Assists in the development, coordination and completion delivery of information security operations documentation.
• Works with information security leadership to develop strategies and plans to enforce security requirements and address identified risks.
• Reports to management concerning residual risk, vulnerabilities and other security exposures, including misuse of information assets and noncompliance.
• Plays an advisory role in application development or acquisition projects to assess security requirements and controls and to ensure that security controls are implemented as planned.
• Collaborates on critical IT projects to ensure that security issues are addressed throughout the project life cycle.
• Works with IT department and members of the information security team to identify, select and implement technical controls.
• Develops security processes and procedures, and supports service-level agreements (SLAs) to ensure that security controls are managed and maintained.
• Researches, evaluates and recommends information-security-related hardware and software, including developing business cases for security investments.
• Work with management to ensure network issues are considered and addressed as new equipment, facilities, services and systems are developed and implemented.