Opened 2 years ago

# Users should be able to see their own sensitive tickets

Reported by: Owned by: ceremcem dkgdkg normal SensitiveTicketsPlugin normal 1.0

### Description

It doesn't make sense forbidding a user to see a sensitive ticket which is created by that user in the first place.

This should be the default behaviour.

### comment:1 Changed 2 years ago by ceremcem

• Type changed from enhancement to defect

If a user wants to see his own sensitive ticket, this error is shown:

TICKET_VIEW privileges are required to perform this operation on Ticket #21. You don't have the required permissions.


Giving TICKET_VIEW privilige is not solving problem either.

It seems that there is no way to make a user be able to see his own sensitive ticket.

Last edited 2 years ago by ceremcem (previous) (diff)

### comment:2 Changed 2 years ago by dkg

Is the user authenticated? If not, they will not be able to see the sensitive ticket, i see no way around this.

If the user is authenticated, and you have allow_owner set to true (which should be the default) then they should be able to see their ticket.

can you give more details, including your entire configuration for this plugin? what version of the plugin are you running?