Litmus and Microsoft are teaming up to make email better for thousands of email marketers—and the hundreds of millions of people who use Microsoft email products. Together we prioritize known Microsoft email rendering bugs, identify issues faster, and announce improvements and fixes to the community.
The email community can now participate in the world’s first email design feedback loop. Litmus collects bug reports and rendering issues directly from Checklist, helps to prioritize them, and reports all findings directly to the Microsoft team. In close cooperation with Microsoft, we work to fix bugs and announce their resolution to the community.
You can also submit feedback and rendering bugs to outlook@litmus.com.
Brought to you by the Microsoft-Litmus partnership.
Media Query support fully returns for Outlook on Android. Outlook’s Android app now supports media queries with the latest version 2.2.114 (or above) installed.
Litmus launches Email Previews for Outlook on iOS. See a full list of all email clients available in Litmus Email Previews.
Media query support fully returns for Outlook on iOS. The Outlook team is working on bringing media query support back to the Outlook Android app.
Outlook.com now supports background images. Adding CSS background image support to Outlook was the #1 feature request the email community submitted via the Litmus-Microsoft feedback loop. We’re excited to share that both Outlook.com and Office 365 now support CSS background images. Learn more about background image support in Outlook.com in our 2018 State of Email Report.
Litmus launches Email Previews for Outlook on Android. See a full list of all email clients available in Litmus Email Previews.
Due to rendering issues in some edge cases, Microsoft had to temporarily turn off media query support for its mobile apps.
These updates and improvements were made possible thanks to the feedback we’ve received from the email community.
Microsoft is working with Litmus directly to provide access to even more of their email apps, so you can test your emails in popular Outlook environments and fix rendering issues before you send.
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How does reporting an issue work?
Litmus has integrated a feedback mechanism directly inside its product. When viewing an Email Preview of an Outlook client in Litmus Checklist, users will have the ability to submit a bug in-app. Litmus will forward the incident, including its screenshot and HTML source code, to the Outlook team. Users can also submit bugs via email to outlook@litmus.com.
Is there a timeline on when issues will be fixed?
Outlook will review all issues and prioritize key issues. No timelines or public roadmaps will be available on what rendering changes are being worked on, but Litmus will communicate any such changes.
How will we find out about updates from Microsoft?
When any rendering change or update is made to Outlook email clients, Litmus will communicate such changes to the email community. Be sure to sign up for email updates, follow Litmus on Twitter, and read the Litmus blog.
How quickly will updated versions of Microsoft products be available in Litmus testing?
As a part of this partnership, Outlook and Litmus have a direct line of communication. Outlook engineers will be working with Litmus to ensure we have access to the most up-to-date Outlook email clients. If any updates to existing clients are made or new Outlook clients are launched, Litmus will provide access to the most popular versions of these email clients (based on usage).