of money spent issuing and mailing checks . But the fees attached to the debit cards can accumulate quickly : 50 cents to make a telephone balance inquiry ; 65 cents to make an ATM withdrawal after two free withdrawals are taken ; and $ 2.75 if the card is used at an out-of-network bank . Chamberlain found one charge particularly galling . North Carolina-based banking giant Wachovia , which distributes the funds on Virginia 's behalf , said it would deduct $ 2.50 from her account for more than one face-to-face visit at one of its banks . `` If you should go to the bank teller window , you get to go once a month , '' she said . `` But if you want to talk to anybody about your money more than once a month , it 's going to cost us $ 2.50 to walk in the door of the bank . '' Wachovia would not comment on how much it receives from the program , and referred CNN to Virginia state officials . But with an increasing number of states turning to debit cards to distribute money for programs such as child support ,
TROUTVILLE , Virginia -LRB- CNN -RRB- -- For the past year , Donna Chamberlain has worked at a fuel center here in Virginia 's Roanoke Valley . It pays roughly half of what her old job did , but after being out of work for 14 months , she feels lucky to have it . Wachovia , which distributes the debit cards , would not comment on how much it receives for their use . Adding to her concerns , she and her husband , Steve , are now the custodial parents of their 7-year-old special-needs grandson , Cayden . The family needs every penny it can collect . So when state officials replaced the roughly $ 40-a-week child support check with a debit card , Donna read the fine print -- and left it on the table . `` It was automatically generated , and had my name on it , '' she told CNN . `` This thing had 10 fees . '' Watch Chamberlain discuss the hidden fees Virginia is one of two dozen states that use debit cards as one means of distributing child support payments , a move that allows them to reduce the amount