text: Zach: Did you end up counting all those coins for the customer?
  Holly: Yes. She wouldn't stop!
  Zach: Sorry! I couldn't get away to rescue you.
  Holly: It was fine. She was nice in the end.
  Zach: Next time, just tell customers we don't do that.
  Holly: Okay. No problem.
  Zach: We just don't have the time or the staff.
  Holly: Gotcha.
  Zach: This woman wouldn't take no for an answer, so I understand. Good job for dealing with her professionally.
  Holly: Thanks! I'll try something else next time.
  Zach: A polite no, I'm sorry, we don't have the ability to do that at this branch. Something like that.
  Holly: Got it!
target: Holly was forced to count coins for a demanding customer. Zach advises her not to do this kind of thing in the future.