text: Abigail: Hi Noah, I'm still waiting 4 the insurance confirmation.
  Noah: Hi Abi, seriously? 
  Noah: I sent it 2 u 3 wks ago!
  Abigail: I know, and u registered the letter right?
  Noah: OFC I did. Like always 4 important docs.
  Abigail: I don't understand why it's taking so long.
  Abigail: Can u pls send me the tracking number.
  Noah: Sure, here it is: <file_photo> 
  Noah: U know, Canada Post was on strike.
  Abigail: Yeah, I heard about that.
  Noah: But they announced in the news that normal delivery times have been restored.
  Abigail: OK, maybe we just have 2 wait a few days.
  Abigail: I mean it was also X-mas season, so maybe they're still dealing with delays.
  Noah: I checked at the post office last weekend & I was told I can file a complaint.
  Noah: So if the letter doesn't arrive this week I'll make use of that option.
  Abigail: OK, who knows if that will help...
  Abigail: For the time being the tracking status is still 'in delivery'.
  Noah: Yeah, but I mean it's been like that since I left the letter at the post office.
  Abigail: If I receive it, I'll text u immediately.
  Abigail: I really need that slip of paper by February 1st so I have a complete set of travel documents.
  Noah: I feel your pain, it's quite irritating, since registered mail should theoretically arrive faster.
  Noah: Not to mention that it's more expensive.
  Abigail: Definitely not getting our money's worth...
  Noah: TTYS.
  Abigail: Bye!
target: Abigail is expecting a letter from Noah but the post is taking very long to deliver. She needs it soon and Noah will make a complaint if it hasn't arrived in the next few days. 