text: Alex: I've just reported the issue.
  Colin: And what did they say?
  Alex: That sb will call me within a week.
  Colin: Weird.
  Alex: It is.
  Colin: Do you have any idea how it happened?
  Alex: Not the least.
  Colin: You know, it's just 15 quid. What if it was sth more expensive?
  Alex: I'm asking that myself too...
  Colin: I'm really curious how it will finish. I'd like to know what to do if it happens to me.
  Alex: I'll let you know.
  Colin: Yeah. Keep me updated. I hope you won't have to pay for that 'imaginary' birthday cake.
  Alex: If I have to, I will and then I'm going to make a big thing of that in the local press and fb. I won't leave it like that.
  Colin: You're right. Let it serve as a warning to others.
  Alex: That's right.
target: Alex lost 15 pounds on a birthday cake he did not receive. He reported this issue and is waiting on somebody to call him within a week.