text: Daniel: Hi, I'm Daniel from escooter
  Daniel: We received your order for the delivery of InokimZ3 Electric Scooter
  Daniel: The delivery man will contact you and deliver this tomorrow
  Tanya: Hi, ok, thank you
  Daniel: Please be sure to be home for delivery, between 6-10pm
  Daniel: Total due is 21.40€
  Daniel: Please confirm to acknowledge
  Tanya: Yes, thank you, that is correct
  Daniel: Thanks
  Tanya: Could you please confirm that the amount due includes the delivery fee, is that correct?
  Tanya: I was told that it is
  Daniel: Yes, that is correct
  Tanya: Great, thanks!
  Daniel: Good day!
target: Tanya will get her InokimZ3 Electric Scooter delivered home tomorrow between 6-10pm and she should pay 21.40€, which includes the delivery fee.