text: Leila: I'm going to need some help
  Joel: with?
  Leila: I think my laptop is overheating
  Joel: any errors appearing?
  Leila: warnings when I boot it up
  Joel: I'll take a look at it
  Joel: cleaning its inside should do the trick
  Joel: or replacing thermal paste
  Joel: we'll see
  Leila: alright
  Leila: I'll wait for you then
target: Leila's laptop is overheating. Joel will help her.