text: Owen: How was your shift?
  Fiona: Difficult. We had two ambulances come in at 2 am, then later at 4am, and my back's killing me
  Owen: :(
  Owen: Do you want me to massage it for you later?
  Fiona: Oh my gosh! yes!!
  Owen: :)
target: Fiona and they had two ambulances come in at 2 a.m. and at 4. a.m. She has now back pain. Owen will message it for Fiona later.