text: Deirdre: Try to download this audiobook from my account
  Deirdre: <file_other>
  Deirdre: Everyone should listen to it!
  Rachel: Can I just log in to your account???
  Deirdre: Yes, I sent you the password yesterday
  Rachel: Ok got it
  Rachel: I can't download it, can't even see such option
  Deirdre: Try in "digital resources"
  Rachel: I can see the book but it was downloaded on 25th
  Deirdre: Try to click the listen button
  Rachel: Ok it works now but I have to keep logged in to listen to it
  Deirdre: It's ok just tell me when you finish
target: Deirdre suggested Rachel to download an audiobook from her account but it had been already downloaded on 25th. She had to stay logged in to listen to it though.