text: Ann: I have got a plusnet mobile sim card that I pay 5.00  a month for it has 500 minutes, 100 more than the skype one, plus I have a decent phone that I can use with it, not my own
  Rob: I think I should buy a number - such as 0333 and then redirect it to your mobile, which will redirect if no one answers (I think you can set that up on your mobile?)
  Rob: We can then measure how many CS notepads call us and adjust the monthly package accordingly
  Ann: Possibly as the main company number yes, but with my mobile number to call direct in office hours or text out of hours as they may not like calling a 03 number and getting replies from a strange mobile
  Rob: possibility
  Ann: Its worth just trying the mobile number at the moment maybe.  Does the 0333 number you have already belong to CS? Why can you not keep that number and just redirect calls from that?
  Rob: 0333 numbers are mobile friendly, like 0800 numbers. I dont fancy adding a mobile on the site as it makes us look too small. I want people to think they are dealing with a larger business
  Ann: Ahh Yes I didn’t think of that, it will be ok on my emails though? Rather than the skype one?  I do have a landline number that only gets used once in a blue moon, but that has a Gloucester code, I’m happy for you to use that  if that could be of use
  Rob: Im setting up a new 0333 number - what is your mobile number?
  Ann: That’s a very good question because until I get the phone unlocked I cant call to see what the number is and as I never used it myself
  Ann: I ve been paying 5 a month for the last year but not used it.  So I will get it to you asap, I am going over to Tesco shortly and I can get it unlocked there hopefully tonight 
  Rob: ok no rush
  Ann: Did you sort out the Cawson invoice?
  Rob: oh no good job you reminded me I will do it now
  Ann: yes the files are on driver and I already have a template invoice set up for them, you just need to see haw many courses they took this month
  Rob: I think they had quite a few this month, I need to get onto Chris Lamport and hurry up his reports as I cant send them an invoice if they dont have all the reports
  Ann: Hes getting annoying being late with reports all the time
  Rob: I'm thinking about cutting his jobs, hes getting a bit too comfortable
  Ann: well that wont hurt for a while, he is taking more local tutors jobs really
  Ann: I know its great that he is able to cover areas that we are short on but apart from that we should leave him to his own area
  Rob: I think you are right good idea
target: Ann and Rob are discussing ideas related to redirecting phone calls to a company phone. Rob is setting a 0333 number to redirect calls to Ann's new sim card. Ann also reminds Rob about an invoice they have problems issuing as Chris is late with necessary reports for trainings.