text: Jodi: hey honey, how's your morning going?
  Matt: super busy working here at the shop
  Matt: can't complain though, that's a good thing
  Matt: what's up with you?
  Jodi: i'm trying to watch tv but it's not working
  Matt: what do you mean it's not working?
  Matt: i'll need a little more detail than that
  Jodi: i can't turn it on
  Jodi: and i'looked around the tv frame and there's no on button
  Matt: what do you mean there's no on button?
  Jodi: just that:l there is not an on button
  Matt: mmmmmmmm
  Matt: i guess that means you can turn it on only with the remote
  Jodi: that's not working either
  Jodi: i'm really frustrated!!!! lol
  Matt: i'm sorry honey, i can't help you from here
  Matt: i'l figure it out when i get home
  Jodi: that sucks
  Matt: you know what? 
  Matt: change the batteries in the remote
  Matt: maybe that's the problem
  Jodi: it was!!! thank you so much!!
  Matt: ok, i'll be home later
  Matt: i love you
  Jodi: i love you too
target: Matt is working at the shop and Jodi is trying to watch TV, but it's not working. Matt suggests she changes the batteries in the remote and it works. 