text: Phil: did you see Larry's email?
  Phil: I forgot to reply to the previous one :(
  Chris: but you've finished?
  Phil: yeah but with many questions and problems
  Phil: I'm afraid they're a bit pissed off
  Chris: don't worry
  Phil: have to do better next time
  Phil: did they tell you anything about their plans?
  Chris: not yet
  Chris: I guess we're going to hear from them next week
target: Phil is not satisfied with his final work.