text: Lucy: Can I put your name down for a reference please?
  Sue: hiya yes of course what is it for?
  Lucy: I've applied for a part time position with a local company needing marketing staff
  Sue: ok cool yes, what do you need me to do? Do I need to type one up for you?
  Lucy: no I think they will either call you or email you
  Sue: oh thats fine better to give them the desk number as I am a bit more professional when I pick that one up lol
  Lucy: is that 01452 number?
  Sue: yes
  Sue: when are they looking for you to start?
  Lucy: end of the month I am hoping
  Sue: ok thats good I have a few hours extra if you want some this week?
  Lucy: yes please what for?
  Sue: I need the Ronson account going over, I have some call backs and appointments that need setting
  Lucy: ok thats cool, I've done that one before haven't I
  Sue: yes a couple of months ago but I need a fresh eye over it really
  Lucy: ok sure, send me the log in details and the file, what time til?
  Sue: no later than 7pm at nights, and remember to ask the persons age, and advise them to have someone with them when our rep calls
  Lucy: yes I will, thats fine
target: Lucy has applied for a job and needs to put Sue's name down for a reference. She's hoping to start at end of the month. Lucy is going to do some work for Sue this week.