text: Matthew Spencer: Good morning
  Johnathan O’Neil:  Good morning
  Matthew Spencer: I have just visited your company’s Facebook profile and I would like to ask if you sell laptops HP Envy 15x360?
  Johnathan O’Neil:  No, unfortunately, we do not. 
  Matthew Spencer: Well, thank you very much then
  Johnathan O’Neil: You are welcome
target: Matthew wants to buy HP Envy laptop, but Johnathan's company doesn't sell it.