text: Raiola: :Good evening. I have just sent some cash to the wrong person
  Jose: Good evening Raiola. To which mobile number have you sent the cash?
  Raiola: 2547**********
  Jose: Okay. How much have you sent?
  Raiola: 7000 SH 
  Jose: Okay. I have reversed the transaction and all you have to do is wait for at most 2 hours then you will have your cash back into your account
  Raiola: Thanks
  Jose: Is there any other issue you would like to address?
  Raiola: No
  Jose: Okay. Have yourself a lovely evening
  Raiola: Same to you
target: Raiola sent 7000 SH to a wrong account, but will have her cash back within 2 hours.