text: Jennifer: Hey, Viv!
  Vivian: Hello, Jen. :)
  Jennifer: I can take tomorrow's shift. :)
  Vivian: Oh, really? That would be great!
  Jennifer: Yeah, no problem. I know you've gotta go to the dentist.
  Vivian: Thank you so much, Jen! <3
target: Jennifer will replace Vivian at work tomorrow.