text: Ismena: Martha is complaining all the time
  Ismena: my ears are bleeding
  Veronica: when someone is complaining too much I am extra positive about it and they disengage
  Ismena: how?
  Veronica: for example i could tell you how wonderful all my coworkers are
  Ismena: so when she nags about her health I can tell her how great I'm feeling?
  Veronica: exactly
  Ismena: how does it work?
  Veronica: usually people do that to receive care and warmth and if you disengage she'll bother someone else
  Ismena: u clever beast
  Veronica: :D
target: Ismena is annoyed by Matha's complaining. Veronica's strategy is to be extra positive towards people who complain so that they leave her alone. 