text: Andrew: Dear Emily, we have received you request. In order to assist you would request you to provide us with your invoice details, including company name, company name, address, email and phone number.
  Emily: It's in my email. I sent it last month, when can I expect your invoice? It's quite urgent.
  Andrew: Dear Emily, we have received you request. In order to assist you would request you to provide us with your invoice details, including company name, company name, address, email and phone number.
  Emily: Dear Andrew, are you human?
target: Emily needs an invoice urgently. Even though she sent invoice details last month, Andrew requests them yet again.