text: Kate: Hi. Can you do sth with the printer on the 1st floor?
  Andy: What's wrong this time?
  Kate: Same as always. Paper gets stuck.
  Andy: OK.
  Kate: When?
  Andy: Today.
  Kate: That's not the answer. I need to print documents now. I mean NOW.
  Andy: OK.
  Kate: You must be kidding.
  Andy: What's wrong with you? I'll do it as soon as I finish with in the server room.
  Kate: Can you be quick about that? It's really urgent.
  Andy: I can't speed things up just because you want to print NOW.
  Kate: You're the IT maintenance specialist. Not me.
  Andy: I am. Any problems with that?
  Kate: Do your job properly. I report issues with that printer at least every other week.
  Andy: It's not my fault.
  Kate: Whose then?
  Andy: If you stop nagging me here, it'll be better for everyone. 
  Kate: I'm not nagging you. I need to do my job and I don't have the tools I need.
  Andy: Bad luck.
  Kate: You're such a hopeless jerk.
target: Kate cannot work properly, because paper got jammed in the printer. She is very frustrated and angry. Andy can't help Kate right now, because he is busy in the server room.