text: Sue: My printer has stopped working
  Sue: Any ideas how to fix it?
  Sam: Turn it off and on again
  John: Did you do that? 
  Sue: Yes
  John: what does it say
  Sue: The lights are flashing
  Sue: not working at all :(
  Sam: I'll fix it when I'm back
  Sam: Don't touch it ;)
  Sam: You need to wait
  Sue: ok, hurry plz
target: Sue's printer stopped working. Sam and John are trying to help but to no avail. Sam is going to repair it when he's back.