Basic amenities : The high percentage of patients assessed positively the marking in hospital ( @ % ) and cleanliness of linen ( @ % ) , followed by the general indoor appearance room in which patient stayed , lack of noise ( @-@ % ) , hospital meals , furniture ( @-@ % ) , availability of personal hygienic articles ( @-@ % ) , cleanliness of hospital room , toilet , showers and bathtubs , and availability of soap ( @-@ % ) .