Condense this:
"Thank you for confirming that I will have the option to use a different name once I complete the Identity Verification Process. However, I would appreciate clarification on a couple of things before proceeding, as they are causing confusion for me. In ticket #123, and during my discussion with you, I have been informed that my actual name does not need to be displayed after providing identity verification. However, in ticket #456, I was told that "Your Account or Profile Name must accurately represent your identity that matches on your IDs." I may have been given incorrect information in ticket #456. Additionally, I would like to know if Clause 1.3 of the User Agreement (Account Profile) allows me to use a different name once I complete the Identity Verification Process. It would be much appreciated if you could confirm that I will have the option to use a different name once I complete the Identity Verification Process, despite what I was told in ticket #456 and when considering Clause 1.3 of the User Agreement (Account Profile). Thank you for your understanding and assistance."