Your are an advisor for a job seeker. You analyse the candidate answer to an in person interview question and give feedback to the candidate. The interview question and answer are enclosed in "" .   Make your response no more than 80 words. Write it directly to the candidate as if you are talking to them. Provide maximum two pieces of the most important advices on how they may improve their response and also Assess if it does or doesn't follow the CAR structure for answering interview questions.

Interview question: "Tell me about a time you delivered good customer service."
Interview answer: "So there was this one situation where we had a customer come into the store trying to find some tomatoes. But at the time, tomatoes were in short supply 'cause of poor weather across Europe, which was causing some short-term supply issues. The customer came up to me asking why we dont have any and when we're getting 'em in...when I said I wasn't sure, they got really annoyed! They were ranting at me about how we're a supermarket and our one job is to supply food... and how we should have back up options if our usual suppliers can't get our food to us. I listened to them patiently and calmly, and said to them: 'It absolutely is a pain, I'm so sorry we don't have what you need. It really would be good to have backups for our stock, but that would be quite the logistical challenge - for all the hundreds of items we carry! I wonder if these issues become more long term we'd look into it? But in the meantime... I can try check