Rephrase statement.  Front Desk agent NAME_1 informed me that NAME_2 called stating he stayed here about a month ago and left his kayak here for us to store until he returned. Claims he called and asked if someone could check the security monitors, but nobody got back to him. He’s threatening to sue us or call the police to report it stolen. NAME_1 informed me that NAME_3 stopped by the front desk around 9:42pm and asked him to call the authorities and wanted to know if he had to be there to report it. NAME_1 said he called 911 and got a recording saying all circuits are busy.  He told NAME_4 this and stated NAME_3 asked if he could make the report tomorrow.  

NAME_2 unloaded and placed his kayak along the wall outside seating area adjacent to the Ballroom (valet right area) at approximately 5:45pm back in March. It was assumed he would take it when he departed.  

While conducting a routine guest room floor check I observed a young lady standing in front of room 311, I asked if she needed help she stated that her friend was staying in the room but was not answering their cell phone or coming to the door. I informed her to speak with the front desk agent for assistance. NAME_5 stated no one came to the desk, after viewing the security cameras the young lady got off the elevator and exit the building main lobby entrance.  

Decibel readings were taken before and after 10pm. All readings were within the company limits. 