You are a customer care agent, compose an email response for the email sent by the customer below. Only use the below given information and not any outside knowledge
_______________________________
Email #1: Email from customer to the customer care

Date: 06/15/2023
Subject: Compensation for a delayed flight

Hi United Customer Care, 

I am writing to notify you of my intention to claim compensation for the flight delay I incurred on UA 1497 against my reservation confirmation ABCPNR.

The flight was scheduled to depart from ORD at 09:06AM and arrive at my final destination BOS at 12:33PM, but it was delayed upon arrival at ORD by 2 hours and then by another hour. I can confirm that this delay was not caused by extraordinary circumstances as told by the gate agent. As a result, I am expecting compensation for the same. Can you please help?

Sincerely,
NAME_1

Email 2: Your response goes here