problems can be identified using a Strategic Assessment, To help make the change, there are stages that need to be undertaken. These stages form part of a Problem Solving Process, There are many Problem Solving Processes available. One of the first to be used by the Police is called SARA. Defining the problem accurately is the keystone of problem solving, A well-defined problem can usually be recorded in one sentence, Working with others. They can give you a different perspective, more information on the problem, additional resources and support when negotiating with others. Researching the problem The first part focuses on our problem and asks specific questions. Getting a measure of the problem You will need to get a ‘a snapshot’ or measure, of the problem before any changes have taken place. This is known as a baseline. The demand to make a change As well as finding out all about the problem you need to know who or what is behind the requirement to have something done? How to represent this ?