1.
Question 1
Fill in the blank: Incident escalation is the process of _____.

1 point

identifying a potential security incident , triaging it, and handing it off to a more experienced team member


creating a visual dashboard that shows security stakeholders the amount of security incidents taking place


reporting a security incident to a human resource department for compliance purposes


properly assessing security events

2.
Question 2
Which skills will help you identify security incidents that need to be escalated? Select two answers.

1 point

Ability to follow an organization’s escalation guidelines or processes


Excellent communication skills


Ability to collaborate well with others


Attention to detail

3.
Question 3
What elements of security do terms like unauthorized access, malware infections, and improper usage describe?

1 point

Incident classification types


Public press releases


Phishing attempts


Company job descriptions

4.
Question 4
An employee attempting to access software on their work device for personal use can be an example of what security incident type?

1 point

Malware infection


Improper usage


Social engineering


Unauthorized access

5.
Question 5
Fill in the blank: Security incidents involving the PII of customers should be escalated with a ____ level of urgency compared to incidents that do not involve customer PII.

1 point

lower


moderate 


minimal


higher

6.
Question 6
What is a potential negative consequence of not properly escalating a small security incident? Select two answers.

1 point

The company's antivirus software can be uninstalled.


The company can suffer a loss in reputation.


The company’s employee retention percentage can decrease drastically.


The company can suffer a financial loss.

7.
Question 7
What security term is defined as a set of actions that outlines who should be notified when an incident alert occurs? 

1 point

A vulnerability scan system 


An escalation policy


A network architecture alert 


A security risk assessor 

8.
Question 8
Why is it important for analysts to follow a company’s escalation policy? Select two answers.

1 point

An escalation policy can help analysts determine the best way to cross-collaborate with other members of their organization.


An escalation policy can help analysts determine which tools to use to solve an issue.


An escalation policy instructs analysts on the right person to contact during an incident.


An escalation policy can help analysts prioritize which security events need to be escalated with more or less urgency.

9.
Question 9
A new security analyst has just been hired to an organization and is advised to read through the company’s escalation policy. What kind of information will the analyst be educated on when reading through this policy?

1 point

They will learn how to use the Linux operating system.


They will learn the best way to communicate with stakeholders.


They will learn the best way to create visual dashboards to communicate with executives.


They will learn when and how to escalate security incidents.

10.
Question 10
Unauthorized access to a system with PII is _____ critical than an employee’s account being flagged for multiple failed login attempts. 

1 point

equally


more 


marginally


less