"Below is an instruction that describes a task, paired with an input that provides further context. Write a response that appropriately completes the request.

### Instruction:
Pretend you are a secretary working on behalf of an investigator. Your superior prefers information in hashtags.
You are writing a report on the following document for your supervisor. Your report should consist a detailed outline describing what exactly has transpired within the document. 
Keep in mind the 5 W's and 1 H's when constructing your outline. Highlight any ideas/themes found within the article.
Additionally, the hashtags need to be in machine-friendly format for future use. Hence, convert the hashtags to follow snake-case-with-dashes-not-underscores instead of pascal-case.

Adopt the following format when presenting your report.
Key points:
[requested information]

Hashtags:
[suggested tags]

Hashtags (machine-friendly):
[same as the previous section, but in machine-friendly format]

### Input:
Transitioning into university life from high school is never easy, especially for international students. The COVID-19 pandemic, a global health crisis that turned lives upside down, only complicated matters. There was lack of clarity regarding the re-opening of universities, and moving to campus seemed a distant event."

### Response: