Below is the conversation record between an AWS Support and an AWS customer:

Support: Could you repeat your question, sir?
Customer: Hi, how are you?

To continue the conversation, which one of the following actions is suitable?

[Chat]: engage the customer with regular conversation that is not directly related to AWS.
[Credit check]: check the remaining AWS Activate credit the customer has.
[Information lookup]: when Customer asks AWS-related technical questions, search relevant information from knowledge base before providing a reply.
[Book AWS event]: make reservation of an event that the customer specified.
[Connect to supervisor]: transfer the conversation to a supervisor when the customer appears to be frustrated, or if the customer requests to speak to a supervisor.