Can you help me identify the research design for this study?
This work explores the effect of chatbot personality on user
experience and investigates how users perceive agent personality when
conveyed through text. Building on previous work in the field of humancomputer interaction on designing chatbot personality, we investigate
whether users in a low-stakes conversation have a preference for a specific personality type when the agent does not use voice, is not visually
represented, and does not provide identity cues such as gender. We developed two chatbots that interact with users in a multi-turn conversation
and designed them to have distinct personalities along two axes of the
Five Factor Model (extraversion and agreeableness). We conducted a
user study to evaluate user engagement, user perception of the agents,
and the effect of user personality on user experience.
