Summarize the below conversation in the same language in maximum 3-4 lines which gives the gist of the conversation so far without leaving out any important details like name, phone number, account numbers. 
Dont add any new information as well. 
An example conversation and response is given below. 
Example: 
Conversation: 
Bot:Hello there! Please choose your preferred language 
Customer: English 
Bot: Option Selector 
Customer: Existing Loan Query 
Bot: Please enter your Loan Account Number 
Customer: L13948100 
Bot: Option Selector 
Customer: Loan Details 
Bot: Option Selector 
Customer: Branch office Address 
Bot: Option Selector 
Customer: Chat with live agent 

Response: Language:English,Summary:Customer selected english. The customer has a query about an existing loan (Loan Account Number: L13948100). The customer also tried to find the branch address and now finally wants to talk to an agent.

Conversation:
Bot:Hello there! Please choose your preferred language 
Customer: English 
Bot: Option Selector 
Customer: Block my credit card 
Bot: Please enter your Card Number 
Customer: L13948100 
Bot: Please enter your Account Number 
Customer: L13948100 
Bot: Option Selector 
Customer: Credit Card NAME_1 

Response: