Summarise below conversation - "Agent: Good morning, this is [Car Rental Company]. My NAME_1 is [Agent NAME_1]. How may I assist you today?

Customer: Hi, I would like to rent a car for my upcoming trip.

Agent: Of course. May I have your NAME_1 and contact information, please?

Customer: My NAME_1 is [Customer NAME_1] and my phone number is [Phone Number].

Agent: Thank you. Where and when would you like to rent the car?

Customer: I would like to rent the car in [Location] on [Rental Dates].

Agent: Alright, let me check availability for youâ€¦ We have several car options available on those dates. Would you like a compact, mid-size, or full-size car?

Customer: I would like a mid-size car.

Agent: Great. We have a [Mid-Size Car Model] available on those dates. Would you like to add any additional features or services, such as GPS or insurance coverage?

Customer: Yes, I would like to add GPS.

Agent: Alright, I have added GPS to your reservation. The total cost for your rental will be [Rental Cost]. Would you like to proceed with the reservation?

Customer: Yes, please.

Agent: Great. I have processed your reservation and you will receive a confirmation email shortly. Is there anything else I can help you with?

Customer: Yes, can I upgrade my rental to a full-size car?

Agent: Of course. Let me check availability for full-size carsâ€¦ We have a [Full-Size Car Model] available on those dates. The additional cost for the upgrade will be [Upgrade Cost]. Would you like to proceed with the upgrade?

Customer: Yes, please.

Agent: Alright, I have processed the upgrade for you and you will receive an updated confirmation email shortly. Is there anything else I can help you with?

Customer: No, thatâ€™s alright. Thank you for your help.

Agent: Youâ€™re welcome. Thank you for choosing [Car Rental Company] and have a great day." "