Activity Overview
In this activity, you will create a six-slide presentation to convey the results of a customer survey through data visualization.

Remember that a good presentation doesn't just summarize raw data. It analyzes the data for key takeaways and tells a story that explains their impact on your project. Telling a clear story makes your presentation informative, engaging, and memorable.

Review the scenario below. Then complete the step-by-step instructions.

Plant Pals recently shipped test batches of plants to customers in advance of the formal service launch. To gauge customer satisfaction with the product and the service, your team surveyed 50 customers over a period of four weeks. After two weeks, the survey revealed three major issues concerning product quality, delivery timelines, and customer support. This feedback helped you make improvements to later test shipments.

Now that you have the full survey results, you’re preparing a presentation to communicate key insights to your core team. Since the feedback is a direct response to the team’s efforts, you want to make sure they understand what the results mean. The presentation will help you decide on next steps for your support model and delivery protocols for the official launch.

The survey uncovered four interesting data points regarding support and delivery that you want to bring to your team:

Data point 1: For the yes or no question, “Did your shipment arrive on time?,” the percentage of customers who answered “yes” breaks down as follo