8426514
Design of a social interaction environment for electronic marketplaces
This paper presents the design of an interaction environment for fostering social interactions in electronic marketplaces. The enviðronment incorporates a novel, spatially-organized, and interactive site map. The map provides visibility of people, activities, and social interactions and incorporates mechanisms for social interacðtions. Four design constraints abstracted from prior findings in CSCW guided the development of the map: sociality, scalability, spatiality, and imageability. The design evolved through a process consisting of several phases and iterations. We used HCI techðniques, where appropriate, to analyze and study the design probðlem, to enumerate, explore, and reconcile a design space, and to informally evaluate a design solution.
7785175
Dynamic forms: an enhanced interaction abstraction based on forms
Dynamic Forms supports developers in creating a single, dynamic, scrollable form using a form description language. The virtual form is structured into sections and subsections so that effective organization and navigation of the information are possible. The object-oriented, textual, and interpretive nature of the language allow developers to incorporate user suggestions concerning changes to a dynamic form quickly and with minimal tools. Dynamic Forms is based on an understanding of the environment in which data-entry tasks are carried out, the manner in which users perform their tasks, and how the users utilize human and computer resources in solving these tasks.
40848730
User's command line reference behaviour: Locality versus recency
8964703
Experiences in developing collaborative applications using the World Wide Web “shell”
The components of the World Wide Web, which we call the World Wide Web Shell, provide a framework for collaborative application development in much the same way as an expert system shell does for expert system development. This development is quick enough to support rapid prototyping. Once the collaborative application is developed, the WWW Shell facilitates the distribution of the application and its data to geographically-separated users on diverse computing platforms. We have developed and deployed two collaborative applications, Design Intent and NYNEX Portholes, using the WWW Shell. These applications are described and our experiences developing them with the WWW Shell are detailed. In the process of developing these applications we discovered limitations of the WWW Shell which we present, along with suggested modifications and extensions to address them.
12171458
Making web sites be places for social interaction
Technology can play an important role in enabling people to interact with each other. The Web is one such technology with the affordances for sharing information and for connecting people to people. In this paper, we describe the design of two social interaction Web sites for two different social groups. We review several related efforts to provide principles for creating social interaction environments and describe the specific principles that guided our design. To examine the effectiveness of the two sites, we analyze the usage data. Finally, we discuss approaches for encouraging participation and lessons learned.
27113053
A Multimedia Office Filing System
2743223
Seamless Integration of Interactive Forms into the Web
The phenomenal interest and growth of the World Wide Web as an application server has pushed the Web model to its limits. Specifically, the Web offers limited interactivity and versatility as a platform for networked applications. One major challenge for the HCI community is to determine how to improve the human-computer interface for Web-based applications. This paper focuses on a significant Web deficiency - supporting truly interactive and dynamic form-based input. We propose a well-worked form interaction abstraction that alleviates this Web deficiency. We describe how the abstraction is seamlessly integrated into the Web framework by leveraging on the virtues of the Web and fitting within the interaction and usage model of the Web. © 1997 Published by Elsevier Science B.V.
15346826
Open implementation analysis and design
This paper describes a methodology for designing Open Implementations -software modules that can adapt or change their internals to accommodate the needs of different clients. Analysis techniques are used for capturing domain knowledge, user requirements, and domain properties that influence the module’s eventual implementation. Design techniques are used for determining and refining the interfaces by which clients control the modules implementation strategies. The methodology has evolved over the past two years in several pilot projects.
17399297
Distinctions Among Different Types of Generalizing in Information Systems Research
It is incorrect and even harmful that many information systems researchers typically criticize their own intensive (qualitative, interpretive, critical, and case) research as lacking “generalizability.” We untangle and distinguish the numerous concepts now confounded in the single term “generalizability,” which are generality, generalization, generalize, general and generalizing. These clarified terms allow us to identify four distinct forms of generalizing (everyday inductive generalizing, everyday deductive generalizing, academic inductive generalizing, and academic deductive generalizing), each of which we illustrate with an information systems-related example. The clarified terms provide the basis for an explanation of how information systems researchers who perform intensive research may properly lay claim to generality for their research.
18476883
Electronic Mail as a Medium for Rich Communication: An Empirical Investigation Using Hermeneutic Interpretation
This study provides an account of how richness occurs in communication that uses electronic mail. In examining actual e-mail exchanged among managers in a corporation, the study interprets the managerial use of the communication medium of electronic mail as the users themselves understand and experience it. Employing the research approach of interpretivism in general and hermeneutics in particular, the study finds that richness or leanness is not an inherent property of the electronic-mail medium, but an emergent property of the interaction of the electronic-mail medium with its organizational context, where the interaction is described in terms of distanciation, autonomization, social construction, appropriation, and enactment.Conclusions and recommendations are that managers who receive e-mail are not passive recipients of data, but active producers of meaning; that the best or just an appropriate communication medium is not determined through an individual manager's exercise of rational decision making, but emerges as best or appropriate over time, over the course of the medium's interactions with many users; that systems professionals need to treat the managerial user of an e-mail system not merely as a client of information services, but also as a processor or co-processor to be integrated into the system design; and that information systems researchers need to dedicate attention to the actual processes by which the users of communication medium come to understand themselves, their own use of the medium, and their organizational context.
28520987
Object-oriented protocol specification