15595014
Notification and awareness: synchronizing task-oriented collaborative activity
People working collaboratively must establish and maintain awareness of one another's intentions, actions and results. Notification systems typically support awareness of the presence, tasks and actions of collaborators, but they do not adequately support awareness of persistent and complex activities. We analysed awareness breakdowns in use of our Virtual School system--stemming from problems related to the collaborative situation, group, task and tool support--to motivate the concept of activity awareness. Activity awareness builds on prior conceptions of social and action awareness, but emphasizes the importance of activity context factors like planning and coordination. This work suggests design strategies for notification systems to better support collaborative activity.
2269827
Training wheels in a user interface
New users of high-function application systems can become frustrated and confused by the errors they make in the early stages of learning. A training interface for a commercial word processor was designed to make typical and troublesome error states “unreachable,” thus eliminating the sources of some new-user learning problems. Creating a training environment from the basic function of the system itself afforded substantially faster learning coupled with better learning achievement and better performance on a comprehension post-test. A control group spent almost a quarter of their time recovering from the error states that the training interface blocked off. We speculate on how this training strategy might be refined, and more generally, on how function should be organized in a user interface.
148806746
Human-computer interaction: psychology as a science of design.
7723669
Better home shopping or new democracy?: evaluating community network outcomes
This is a perspective paper on community networks - socio-technical infrastructures supporting villages, towns, and neighborhoods. Community networking is well-established, world wide, and addresses critical societal issues, such as the “crisis of community” and the sociality of the Internet. However, community network projects have not emphasized evaluation. Relatively little is known about the economic, social, and psychological consequences of community networks for the individuals, groups, and communities served. Evaluating community networks is a momentous mutual opportunity for the development of CHI evaluation methodologies and for bringing technical CHI expertise to bear on societal issues.
5855338
The development of cooperation: five years of participatory design in the virtual school
During the past five years, our research group worked with a group of public school teachers to define, develop, and assess network-based support for collaborative learning in middle school physical science and high school physics. From the outset, we committed to a participatory design approach. This design collaboration has now existed far longer than is typical of participatory design endeavors, particularly in North America. The nature of our interactions, and in particular the nature of the role played by the teachers has changed significantly through the course of the project. We suggest that there may be a long-term developmental unfolding of roles and relationships in participatory design.
9978523
Community collective efficacy: structure and consequences of perceived capacities in the Blacksburg Electronic Village
Bandura's social cognitive construct "perceived self-efficacy" has been used widely to understand individual behavior as a function of domain-specific beliefs about personal capacities. Collective efficacy is the extension of the self-efficacy construct to organizations and groups; it refers to beliefs about collective capacities in specific domains. Our research is investigating the use of collective efficacy in understanding attitudes and behaviors of members of proximal residential communities with respect to issues like attachment, engagement, and sociality, specifically as modulated by use of the Internet and community networks. This paper describes our analysis of the structure and external validity of the collective efficacy construct.
11499441
Matching RDF Graphs
The Resource Description Framework (RDF) describes graphs of statements about resources. RDF is a fundamental lower layer of the semantic web. This paper explores the equality of two RDF graphs in light of the graph isomorphism literature. We consider anonymous resources as unlabelled vertices in a graph, and show that the standard graph isomorphism algorithms, developed in the 1970's, can be used effectively for comparing RDF graphs. The techniques presented are useful for testing RDF software.
12738746
Software support for practical grammar development
Even though progress in theoretical linguistics does not necessarily rely on the construction of working programs, a large proportion of current research in syntactic theory is facilitated by suitable computational tools. However, when natural language processing applications seek to draw on the results from new developments in theories of grammar, not only the nature of the tools has to change, but they face the challenge of reconciling the seemingly contradictory requirements of notational perspicuity and efficiency of performance. In this paper, we present a comparison and an evaluation of a number of software systems for grammar development, and argue that they are inadequate as practical tools for building wide-coverage grammars. We discuss a number of factors characteristic of this task, demonstrate how they influence the design of a suitable software environment, and describe the implementation of a system which has supported efficient development of a large computational grammar of English.
9629533
The Automatic Acquisition of Verb Subcategorisations and Their Impact on the Performance of an HPSG Parser
We describe the automatic acquisition of a lexicon of verb subcategorisations from a domain-specific corpus, and an evaluation of the impact this lexicon has on the performance of a “deep”, HPSG parser of English. We conducted two experiments to determine whether the empirically extracted verb stems would enhance the lexical coverage of the grammar and to see whether the automatically extracted verb subcategorisations would result in enhanced parser coverage. In our experiments, the empirically extracted verbs enhance lexical coverage by 8.5%. The automatically extracted verb subcategorisations enhance the parse success rate by 15% in theoretical terms and by 4.5% in practice. This is a promising approach for improving the robustness of deep parsing.
15057511
Completing design in use: closing the appropriation cycle
Users appropriate a technology innovation as they adapt and adapt to its capabilities. This paper argues that the appropriation of technology innovations – information and communication technologies such as devices and systems – is actually part of the design process. The design of a technology innovation is completed by users as they appropriate it. The contributions of the paper are to draw attention to the crucial role played by users’ actions in completing the design process and to examine the implications for the design and implementation of technology innovations. The challenge for designers is to design malleable technologies that can be adapted to users’ organisational, social and personal practices, and then to harvest users’ needs from the appropriated innovation in order to improve its design. For managers, trainers and IS staff involved in the implementation of innovations, the challenge is to encourage and support users’ appropriation activities.
14983459
Fixed vs. Dynamic Sub-Transfer in Reinforcement Learning
We survey various task transfer methods in Qlearning and present a variation on fixed sub-transfer which we call dynamic sub-transfer. We discuss the benefits and drawbacks of dynamic sub-transfer as compared with the other transfer methods, and we describe qualitatively the situations where this method would be preferred over the fixed version of sub-transfer. We test this method against several other transfer methods in a simple three room grid world where portions of the source’s policy are relevant to the target task and other portions are not. In this situation we found that dynamic sub-transfer converged to the optimal solution, avoiding the suboptimality inherent in fixed sub-transfer, while also avoiding some of the convergence problems often experienced by fixed sub-transfer.