13952116
Enhancing the Effectiveness of Interactive Case-Based Reasoning with Clustering and Decision Forests
In interactive case-based reasoning, it is important to present a small number of important cases and problem features to the user at one time. This goal is difficult to achieve when large case bases are commonplace in industrial practice. In this paper we present our solution to the problem by highlighting the interactive user- interface component of the CaseAdvisor system. In CaseAdvisor, decision forests are created in real time to help compress a large case base into several small ones. This is done by merging similar cases together through a clustering algorithm. An important side effect of this operation is that it allows up-to-date maintenance operations to be performed for case base management. During the retrieval process, an information-guided subsystem can then generate decision forests based on users' current answers obtained through an interactive process. Possible questions to the user are carefully analyzed through information theory. An important feature of the system is that case-base maintenance and reasoning are integrated in a seamless whole. In this article we present the system architecture, algorithms as well as empirical evaluations.
11767978
Real-Time Scheduling for Multi-agent Call Center Automation
In a call center, service agents with different capabilities are available for solving incoming customer problems at any time. To supply quick response and better problem solution to customers, it is necessary to schedule customer problems to appropriate service agents efficiently. We developed SANet, a service agent network for call center, which integrates multiple service agents including both software agents and human agents, and employs a broker to schedule customer problems to service agents for better solutions according to their changing capabilities and availability. This paper describes the real-time scheduling method in SANet as well as its architecture. There are two phases in our scheduling method. One is problem-type learning. The broker is trained to learn the problem types and hence can decide the type of incoming problems automatically. The other is the scheduling algorithm based on problem types, capabilities and availability of service agents. We highlight an application in which we apply SANet to a call center problem for a cable-TV company. Finally, we support our claims via experimental results and discuss related works.
9645876
Handling feature interactions in process-planning
Abstract The development of a successful approach to the integration of computer-aided design and computer-aided process-planning will require solutions to several fundamental problems in planning and geometric reasoning. In this article, we consider two such problems, both of which arise from interactions among machinable features. The first problem is that interactions can lead to several alternative interpretations of what the machinable features are. We address this problem by developing an algebra of features. The second problem is that interactions among features can cause problems in optimizing the process plans. For this problem, we have developed a branch-and-bound optimization algorithm with good heuristics to guide the search. This article presents the theory and mathematical framework for both problems and also the details of the implementation and experimental results.
13595177
Multiple-Goal Recognition from Low-Level Signals
Researchers and practitioners from both the artificial intelligence and pervasive computing communities have been paying increasing attention to the task of inferring users' high-level goals from low-level sensor readings. A common assumption made by most approaches is that a user either has a single goal in mind, or achieves several goals sequentially. However, in real-world environments, a user often has multiple goals that are concurrently carried out, and a single action can serve as a common step towards multiple goals. In this paper, we formulate the multiple-goal recognition problem and exemplify it in an indoor environment where an RF-based wireless network is available. We propose a goal-recognition algorithm based on a dynamic model set and show how goal models evolve over time based on pre-defined states. Experiments with real data demonstrate that our method can accurately and efficiently recognize multiple interleaving goals in a user's trace.
5296157
A Novel Scalable Algorithm for Supervised Subspace Learning
Subspace learning approaches aim to discover important statistical distribution on lower dimensions for high dimensional data. Methods such as principal component analysis (PCA) do not make use of the class information, and linear discriminant analysis (LDA) could not be performed efficiently in a scalable way. In this paper, we propose a novel highly scalable supervised subspace learning algorithm called as supervised Kampong measure (SKM). It assigns data points as close as possible to their corresponding class mean, simultaneously assigns data points to be as far as possible from the other class means in the transformed lower dimensional subspace. Theoretical derivation shows that our algorithm is not limited by the number of classes or the singularity problem faced by LDA. Furthermore, our algorithm can be executed in an incremental manner in which learning is done in an online fashion as data streams are received. Experimental results on several datasets, including a very large text data set RCV1, show the outstanding performance of our proposed algorithm on classification problems as compared to PCA, LDA and a popular feature selection approach, information gain (IG).
15099164
A scalable supervised algorithm for dimensionality reduction on streaming data
Algorithms on streaming data have attracted increasing attention in the past decade. Among them, dimensionality reduction algorithms are greatly interesting due to the desirability of real tasks. Principal Component Analysis (PCA) and Linear Discriminant Analysis (LDA) are two of the most widely used dimensionality reduction approaches. However, PCA is not optimal for general classification problems because it is unsupervised and ignores valuable label information for classification. On the other hand, the performance of LDA is degraded when encountering limited available low-dimensional spaces and singularity problem. Recently, Maximum Margin Criterion (MMC) was proposed to overcome the shortcomings of PCA and LDA. Nevertheless, the original MMC algorithm could not satisfy the streaming data model to handle large-scale high-dimensional data set. Thus an effective, efficient and scalable approach is needed. In this paper, we propose a supervised incremental dimensionality reduction algorithm and its extension to infer adaptive low-dimensional spaces by optimizing the maximum margin criterion. Experimental results on a synthetic dataset and real datasets demonstrate the superior performance of our proposed algorithm on streaming data.
2657730
Approximate Analysis of Single and Multiple Ring Networks
Asynchronous packet-switched interconnection networks with decentralized control are very appropriate for multiprocessing and data-flow architectures. The authors present performance models of single- and multiple-ring networks based on token-ring, slotted-ring, and register-insertion-ring protocols. The multiple ring networks have the advantage of being reliable, expandable, and cost effective. An approximate and uniform analysis, based on the gate M/G/1 queuing model, has been developed to evaluate the performance of both existing single-ring networks and the proposed multiple-ring networks. Approximations are good for low and medium load. The analyses are based on symmetric ring structure with nonexhaustive service policy and infinite queue length at each station. They essentially involve modeling of queues with single- and multiple-walking servers. The results obtained from the analytical models are compared to those obtained from simulation. >
698071
Towards Urban 3D Reconstruction from Video
The paper introduces a data collection system and a processing pipeline for automatic geo-registered 3D reconstruction of urban scenes from video. The system collects multiple video streams, as well as GPS and INS measurements in order to place the reconstructed models in geo- registered coordinates. Besides high quality in terms of both geometry and appearance, we aim at real-time performance. Even though our processing pipeline is currently far from being real-time, we select techniques and we design processing modules that can achieve fast performance on multiple CPUs and GPUs aiming at real-time performance in the near future. We present the main considerations in designing the system and the steps of the processing pipeline. We show results on real video sequences captured by our system.
6583750
Building Trust in Online Rating Systems Through Signal Modeling
Online feedback-based rating systems are gaining popularity. Dealing with unfair ratings in such systems has been recognized as an important but difficult problem. This problem is challenging especially when the number of regular ratings is relatively small and the unfair ratings contribute to a significant portion of the overall ratings. In this paper, we propose a novel algorithm to detect the unfair ratings that cannot be effectively prevented by existing state-of-the-art techniques. Our algorithm is particularly effective to detect malicious raters that collaboratively manipulate ratings of one or several products. The main idea of our algorithm is to use an autoregressive signal modeling technique combined with trust-enhanced rating aggregation. We are able to detect and filter out unfair ratings very accurately. Extensive experiments through simulations and real-world data have been performed to validate the proposed algorithm. The experimental results show significant improvements on detecting collaborative unfair raters over existing techniques.
645393
Performance of multiprocessor interconnection networks
A tutorial is provided on the performance evaluation of multiprocessor interconnection networks, to guide system designers in their design process. A classification of parallel/distributed systems is followed by a classification of multiprocessor interconnection networks. Basic terminology for performance evaluation is presented. The performance of crossbar interconnection networks, multistage interconnection networks, and multiple-bus systems is then addressed, and a comparison is made along them.<<ETX>>
11280884
A novel cache design for vector processing
This paper introduces an innovative cache design for vector computers, called prime-mapped cache. By utilizing the special properties of a Mersenne prime, the new design does not increase the critical path length of a processor, nor does it increase the cache access time as compared to a direct-mapped cache. The prime-mapped cache minimizes cache miss ratio caused by line interferences that have been shown to be critical for numerical applications by previous investigators. We show that significant performance gains are possible by adding the proposed cache memory into an existing vector computer provided that application programs can be blocked. The performance gain will increase with the increase of the speed gap between processors and memories. We develop an analytical performance model based on a generic vector computation model to study the performance of the design. Our preliminary performance analysis on various vector access patterns shows that the prime-mapped cache can provide as much as a factor of 2 to 3 performance improvement over the conventional direct-mapped cache in the vector processing environment. Moreover, the additional hardware cost introduced by the new mapping scheme is negligible.