14110921
The reuse of uses in Smalltalk programming
Software reuse, a long-standing and refractory issue in software technology, has been specifically emphasized as an advantage of the object-oriented programming paradigm. We report an empirical study of expert Smalltalk programmers reusing user interface classes in small graphical applications. Our primary goal was to develop a qualitative characterization of expert reuse strategies that could be used to identify requirements for teaching and supporting reuse programming. A secondary interest was to demonstrate to these experts the Reuse View Matcher—a prototype reuse tool—and to collect some initial observations of this tool in use during reuse programming. We observed extensive “reuse of uses” in the programmers' work: they relied heavily on code in expample applications that provided an implicit specification for reuse of the target class. We called this implicit specification a “usage context.” The programmers searched for relevant usage contexts early. They repeatedly evaluated the contextualized information to develop solution plans, and they borrowed and adapted it when the sample context suited their immediate reuse goals. The process of code development was highly dynamic and incremental; analysis and implementation were tightly interleaved, frequently driven by testing and debugging. These results are considered in terms of the tradeoffs that inhere in the reuse of uses and the teaching and tool support that might improve the efficiency and accuracy of this approach to reuse.
15595014
Notification and awareness: synchronizing task-oriented collaborative activity
People working collaboratively must establish and maintain awareness of one another's intentions, actions and results. Notification systems typically support awareness of the presence, tasks and actions of collaborators, but they do not adequately support awareness of persistent and complex activities. We analysed awareness breakdowns in use of our Virtual School system--stemming from problems related to the collaborative situation, group, task and tool support--to motivate the concept of activity awareness. Activity awareness builds on prior conceptions of social and action awareness, but emphasizes the importance of activity context factors like planning and coordination. This work suggests design strategies for notification systems to better support collaborative activity.
5855338
The development of cooperation: five years of participatory design in the virtual school
During the past five years, our research group worked with a group of public school teachers to define, develop, and assess network-based support for collaborative learning in middle school physical science and high school physics. From the outset, we committed to a participatory design approach. This design collaboration has now existed far longer than is typical of participatory design endeavors, particularly in North America. The nature of our interactions, and in particular the nature of the role played by the teachers has changed significantly through the course of the project. We suggest that there may be a long-term developmental unfolding of roles and relationships in participatory design.
9978523
Community collective efficacy: structure and consequences of perceived capacities in the Blacksburg Electronic Village
Bandura's social cognitive construct "perceived self-efficacy" has been used widely to understand individual behavior as a function of domain-specific beliefs about personal capacities. Collective efficacy is the extension of the self-efficacy construct to organizations and groups; it refers to beliefs about collective capacities in specific domains. Our research is investigating the use of collective efficacy in understanding attitudes and behaviors of members of proximal residential communities with respect to issues like attachment, engagement, and sociality, specifically as modulated by use of the Internet and community networks. This paper describes our analysis of the structure and external validity of the collective efficacy construct.
2269827
Training wheels in a user interface
New users of high-function application systems can become frustrated and confused by the errors they make in the early stages of learning. A training interface for a commercial word processor was designed to make typical and troublesome error states “unreachable,” thus eliminating the sources of some new-user learning problems. Creating a training environment from the basic function of the system itself afforded substantially faster learning coupled with better learning achievement and better performance on a comprehension post-test. A control group spent almost a quarter of their time recovering from the error states that the training interface blocked off. We speculate on how this training strategy might be refined, and more generally, on how function should be organized in a user interface.
7723669
Better home shopping or new democracy?: evaluating community network outcomes
This is a perspective paper on community networks - socio-technical infrastructures supporting villages, towns, and neighborhoods. Community networking is well-established, world wide, and addresses critical societal issues, such as the “crisis of community” and the sociality of the Internet. However, community network projects have not emphasized evaluation. Relatively little is known about the economic, social, and psychological consequences of community networks for the individuals, groups, and communities served. Evaluating community networks is a momentous mutual opportunity for the development of CHI evaluation methodologies and for bringing technical CHI expertise to bear on societal issues.
32981346
An Island Parsing Interpreter For The Full Augmented Transition Network Formalism
Island parsing is a powerful technique for parsing with Augmented Transition Networks (ATNs) which was developed and successfully applied in the HWIM speech understanding project. The HWIM application grammar did not, however, exploit Woods' original full ATN specification. This paper describes an island parsing interpreter based on HWIM, but containing substantial and important extensions to enable it to interpret any grammar which conforms to that full specification of 1970. The most important contributions have been to eliminate the need for prior specification of scope clauses, to provide more power by implementing LIFTR and SENDR actions within the island parsing framework, and to improve the efficiency of the techniques used to merge together partially-built islands within the utterance.This paper also presents some observations about island parsing, based on the use of the parser described, and some suggestions for future directions for island parsing research.
9629533
The Automatic Acquisition of Verb Subcategorisations and Their Impact on the Performance of an HPSG Parser
We describe the automatic acquisition of a lexicon of verb subcategorisations from a domain-specific corpus, and an evaluation of the impact this lexicon has on the performance of a “deep”, HPSG parser of English. We conducted two experiments to determine whether the empirically extracted verb stems would enhance the lexical coverage of the grammar and to see whether the automatically extracted verb subcategorisations would result in enhanced parser coverage. In our experiments, the empirically extracted verbs enhance lexical coverage by 8.5%. The automatically extracted verb subcategorisations enhance the parse success rate by 15% in theoretical terms and by 4.5% in practice. This is a promising approach for improving the robustness of deep parsing.
14571844
The process of ISD methodology selection and use: a case study
This paper provides empirically-based explanations for the observed low, and partial, use of information systems development (ISD) methodologies. The research reported in this paper examines the process of methodology selection and use in an intensive field study of the early stages of systems development and notes ongoing adaptation of methodologies in response to changing contingencies. The paper concludes that, in many circumstances, methodology adaptation is a necessary part of successful systems development. It also suggests that deeper understanding of the attitudes of different stakeholders to selecting and using ISD methodologies may help to explain this adaptation.
15057511
Completing design in use: closing the appropriation cycle
Users appropriate a technology innovation as they adapt and adapt to its capabilities. This paper argues that the appropriation of technology innovations – information and communication technologies such as devices and systems – is actually part of the design process. The design of a technology innovation is completed by users as they appropriate it. The contributions of the paper are to draw attention to the crucial role played by users’ actions in completing the design process and to examine the implications for the design and implementation of technology innovations. The challenge for designers is to design malleable technologies that can be adapted to users’ organisational, social and personal practices, and then to harvest users’ needs from the appropriated innovation in order to improve its design. For managers, trainers and IS staff involved in the implementation of innovations, the challenge is to encourage and support users’ appropriation activities.
1970300
Acting out the future: a process for envisionment
It is difficult to design innovative information and communication technologies to meet needs that will emerge from future interactions between users, technologies and their situations of use. We have been using scenarios that are acted out as a way of envisioning the future. This paper describes some of the core dilemmas of innovative design. It draws on our existing work as well as ideas from a range of disciplines to present a ‘light’ but useful envisionment process that may be applied to commercial design problems.