7151657
Making use: a design representation
148806746
Human-computer interaction: psychology as a science of design.
7723669
Better home shopping or new democracy?: evaluating community network outcomes
This is a perspective paper on community networks - socio-technical infrastructures supporting villages, towns, and neighborhoods. Community networking is well-established, world wide, and addresses critical societal issues, such as the “crisis of community” and the sociality of the Internet. However, community network projects have not emphasized evaluation. Relatively little is known about the economic, social, and psychological consequences of community networks for the individuals, groups, and communities served. Evaluating community networks is a momentous mutual opportunity for the development of CHI evaluation methodologies and for bringing technical CHI expertise to bear on societal issues.
2269827
Training wheels in a user interface
New users of high-function application systems can become frustrated and confused by the errors they make in the early stages of learning. A training interface for a commercial word processor was designed to make typical and troublesome error states “unreachable,” thus eliminating the sources of some new-user learning problems. Creating a training environment from the basic function of the system itself afforded substantially faster learning coupled with better learning achievement and better performance on a comprehension post-test. A control group spent almost a quarter of their time recovering from the error states that the training interface blocked off. We speculate on how this training strategy might be refined, and more generally, on how function should be organized in a user interface.
9978523
Community collective efficacy: structure and consequences of perceived capacities in the Blacksburg Electronic Village
Bandura's social cognitive construct "perceived self-efficacy" has been used widely to understand individual behavior as a function of domain-specific beliefs about personal capacities. Collective efficacy is the extension of the self-efficacy construct to organizations and groups; it refers to beliefs about collective capacities in specific domains. Our research is investigating the use of collective efficacy in understanding attitudes and behaviors of members of proximal residential communities with respect to issues like attachment, engagement, and sociality, specifically as modulated by use of the Internet and community networks. This paper describes our analysis of the structure and external validity of the collective efficacy construct.
15595014
Notification and awareness: synchronizing task-oriented collaborative activity
People working collaboratively must establish and maintain awareness of one another's intentions, actions and results. Notification systems typically support awareness of the presence, tasks and actions of collaborators, but they do not adequately support awareness of persistent and complex activities. We analysed awareness breakdowns in use of our Virtual School system--stemming from problems related to the collaborative situation, group, task and tool support--to motivate the concept of activity awareness. Activity awareness builds on prior conceptions of social and action awareness, but emphasizes the importance of activity context factors like planning and coordination. This work suggests design strategies for notification systems to better support collaborative activity.
1970300
Acting out the future: a process for envisionment
It is difficult to design innovative information and communication technologies to meet needs that will emerge from future interactions between users, technologies and their situations of use. We have been using scenarios that are acted out as a way of envisioning the future. This paper describes some of the core dilemmas of innovative design. It draws on our existing work as well as ideas from a range of disciplines to present a ‘light’ but useful envisionment process that may be applied to commercial design problems.
1044865
Finding Predominant Word Senses in Untagged Text
In word sense disambiguation (WSD), the heuristic of choosing the most common sense is extremely powerful because the distribution of the senses of a word is often skewed. The problem with using the predominant, or first sense heuristic, aside from the fact that it does not take surrounding context into account, is that it assumes some quantity of hand-tagged data. Whilst there are a few hand-tagged corpora available for some languages, one would expect the frequency distribution of the senses of words, particularly topical words, to depend on the genre and domain of the text under consideration. We present work on the use of a thesaurus acquired from raw textual corpora and the WordNet similarity package to find predominant noun senses automatically. The acquired predominant senses give a precision of 64% on the nouns of the SENSEVAL-2 English all-words task. This is a very promising result given that our method does not require any hand-tagged text, such as SemCor. Furthermore, we demonstrate that our method discovers appropriate predominant senses for words from two domain-specific corpora.
15057511
Completing design in use: closing the appropriation cycle
Users appropriate a technology innovation as they adapt and adapt to its capabilities. This paper argues that the appropriation of technology innovations – information and communication technologies such as devices and systems – is actually part of the design process. The design of a technology innovation is completed by users as they appropriate it. The contributions of the paper are to draw attention to the crucial role played by users’ actions in completing the design process and to examine the implications for the design and implementation of technology innovations. The challenge for designers is to design malleable technologies that can be adapted to users’ organisational, social and personal practices, and then to harvest users’ needs from the appropriated innovation in order to improve its design. For managers, trainers and IS staff involved in the implementation of innovations, the challenge is to encourage and support users’ appropriation activities.
18711252
Grammar Compaction and Computation Sharing in Automata-based Parsing
Wide-coverage grammars in Lexicalised Tree-Adjoining Grammar (ltag) and related formalisms are structurally complex, containing many hundreds of elementary trees. In the context of the development of a full-scale ltag-like grammar and parsing system, we have investigated the claim that because many of these trees have a great deal of structure in common, a parser that manipulates trees individually performs a considerable amount of redundant computation. This claim has been used to motivate a parsing technique that encodes trees as nite state automata and captures overlapping computation through automata minimization. Our preliminary results show that this technique leads to considerable computation sharing .
3131824
From RAGS to RICHES: Exploiting the Potential of a Flexible Generation Architecture
The RAGS proposals for generic specification of NLG systems includes a detailed account of data representation, but only an outline view of processing aspects. In this paper we introduce a modular processing architecture with a concrete implementation which aims to meet the RAGS goals of transparency and reusability. We illustrate the model with the RICHES system -- a generation system built from simple linguistically-motivated modules.