2198481
Participatory analysis: shared development of requirements from scenarios
Participatory design typically focuses on envisionment and evaluation activities. We explored a method for pushing the participatory activities further “upstream” in the design process, to the initial analysis of requirements. We used a variant of the task-artifact fi-arnework, carrying out a participatory claims analysis during a design workshop fm a project addressing collaborative science education. The analysis used videotaped classroom sessions as source material. The participant-teachers were highly engaged by the analysis process and contributed significantly to the analysis results. We conclude that the method has promise as a technique for evoking self-reflection and analysis in a participatory design setting.
148806746
Human-computer interaction: psychology as a science of design.
2269827
Training wheels in a user interface
New users of high-function application systems can become frustrated and confused by the errors they make in the early stages of learning. A training interface for a commercial word processor was designed to make typical and troublesome error states “unreachable,” thus eliminating the sources of some new-user learning problems. Creating a training environment from the basic function of the system itself afforded substantially faster learning coupled with better learning achievement and better performance on a comprehension post-test. A control group spent almost a quarter of their time recovering from the error states that the training interface blocked off. We speculate on how this training strategy might be refined, and more generally, on how function should be organized in a user interface.
9978523
Community collective efficacy: structure and consequences of perceived capacities in the Blacksburg Electronic Village
Bandura's social cognitive construct "perceived self-efficacy" has been used widely to understand individual behavior as a function of domain-specific beliefs about personal capacities. Collective efficacy is the extension of the self-efficacy construct to organizations and groups; it refers to beliefs about collective capacities in specific domains. Our research is investigating the use of collective efficacy in understanding attitudes and behaviors of members of proximal residential communities with respect to issues like attachment, engagement, and sociality, specifically as modulated by use of the Internet and community networks. This paper describes our analysis of the structure and external validity of the collective efficacy construct.
15595014
Notification and awareness: synchronizing task-oriented collaborative activity
People working collaboratively must establish and maintain awareness of one another's intentions, actions and results. Notification systems typically support awareness of the presence, tasks and actions of collaborators, but they do not adequately support awareness of persistent and complex activities. We analysed awareness breakdowns in use of our Virtual School system--stemming from problems related to the collaborative situation, group, task and tool support--to motivate the concept of activity awareness. Activity awareness builds on prior conceptions of social and action awareness, but emphasizes the importance of activity context factors like planning and coordination. This work suggests design strategies for notification systems to better support collaborative activity.
7723669
Better home shopping or new democracy?: evaluating community network outcomes
This is a perspective paper on community networks - socio-technical infrastructures supporting villages, towns, and neighborhoods. Community networking is well-established, world wide, and addresses critical societal issues, such as the “crisis of community” and the sociality of the Internet. However, community network projects have not emphasized evaluation. Relatively little is known about the economic, social, and psychological consequences of community networks for the individuals, groups, and communities served. Evaluating community networks is a momentous mutual opportunity for the development of CHI evaluation methodologies and for bringing technical CHI expertise to bear on societal issues.
5584278
Reinforcement Learning Task Clustering
1970300
Acting out the future: a process for envisionment
It is difficult to design innovative information and communication technologies to meet needs that will emerge from future interactions between users, technologies and their situations of use. We have been using scenarios that are acted out as a way of envisioning the future. This paper describes some of the core dilemmas of innovative design. It draws on our existing work as well as ideas from a range of disciplines to present a ‘light’ but useful envisionment process that may be applied to commercial design problems.
1627677
High Precision Extraction of Grammatical Relations
A parsing system returning analyses in the form of sets of grammatical relations can obtain high precision if it hypothesises a particular grammatical relation only when it is certain that the relation is correct. We operationalise this technique -in a statistical parser using a manually-developed wide-coverage grammar of English - by only returning relations that form part of all analyses licensed by the grammar. We observe an increase in precision from 75% to over 90% (at the cost of a reduction in recall) on a test corpus of naturally-occurring text.
5978989
Asymmetry in Parsing and Generating with Unification Grammars: Case Studies from ELU
Recent developments in generation algorithms have enabled work in unification-based computational linguistics to approach more closely the ideal of grammars as declarative statements of linguistic facts, neutral between analysis and synthesis. From this perspective, however, the situation is still far from perfect; all known methods of generation impose constraints on the grammars they assume.We briefly consider a number of proposals for generation, outlining their consequences for the form of grammars, and then report on experience arising from the addition of a generator to an existing unification environment. The algorithm in question (based on that of Shieber et al. (1989)), though among the most permissive currently available, excludes certain classes of parsable analyses.
15057511
Completing design in use: closing the appropriation cycle
Users appropriate a technology innovation as they adapt and adapt to its capabilities. This paper argues that the appropriation of technology innovations – information and communication technologies such as devices and systems – is actually part of the design process. The design of a technology innovation is completed by users as they appropriate it. The contributions of the paper are to draw attention to the crucial role played by users’ actions in completing the design process and to examine the implications for the design and implementation of technology innovations. The challenge for designers is to design malleable technologies that can be adapted to users’ organisational, social and personal practices, and then to harvest users’ needs from the appropriated innovation in order to improve its design. For managers, trainers and IS staff involved in the implementation of innovations, the challenge is to encourage and support users’ appropriation activities.