Study on Variables Influencing the TQM Implementation in Construction Industries
The aim of this study is to discover the various dimensions of TQM implementation. This study was conducted in Tamil Nadu. The researchers adopted questionnaire method for collecting data from respondents. The questionnaire was developed and scattered to quality managers, site engineers. In particular the hypothesis was developed to exploring the influence of TQM implemented in construction industry. In the study eight dimensions of TQM implementation was emerged. These are: Customer Satisfaction factors, Organisational factors, Process improvement factors, Management involvement factors, Employee's concern factors, Supplier related factors, and Job related factors and TQM training factors. Among the eight identified dimensions supplier related factors, job related factors and TQM training factors was viewed as the most vital dimension and it has a positive impact on TQM implementation. This study has the potential to enhance the understanding of TQM practices implementation in construction industry. The significantly associating profile variables regarding the site engineers, supervisors, project managers, perception on TQM implementation at their construction industry are the Nature of Industry, Years of Establishment, Employees Working, Management Level, Annual Turn Over, Forms of organization and Types of buildings, since their respective "F-statistics" are significant at 5% level.