Criteria for Measuring the Efficiency and Effectiveness of Human Resources Management Strategy and its Relation to Institutional Performance at Al Rajhi Bank at Al Qassim in Saudi Arabia from the Employees’ Point of View
The study aimed to identify the efficiency and effectiveness of human resources management strategies in Al Rajhi bank at Al Qassim, namely human resource planning, selection and recruitment, employee performance evaluation, training of employees and their relation to institutional performance. The study population consisted of (17) branches of Al Rajhi bank at Al Qassim and the study sample consisted of (4) branches of Al Rajhi bank. The study found the following results: There is a positive relationship between the efficiency and effectiveness of human resources planning strategies at Al Rajhi bank and its institutional performance. There is a positive relationship between the efficiency and effectiveness of selection and recruitment strategies at Al Rajhi bank and its institutional performance, as well as a positive relationship between the efficiency and effectiveness of staff training strategies and their institutional performance. Among the recommendations of the study are to analyze the strengths and weaknesses of the internal environment, opportunities and threats to the external environment, and to analyze, describe and classify the functions of the organizational structures of Saudi banks in general and Al Rajhi Bank in particular.