The NPM: The Trojan Horse in Accountability
This empirical study is an attempt to understand the impact of the New Public Management (NPM) on accountability within Victorian local government. The NPM has changed the parameters of public decision-making. It is appropriate therefore to consider the effect of the NPM on the concept of accountability held by staff and councillors of Victorian municipalities. Data were collected from 79 Victorian municipalities. A survey instrument was distributed to councillors and managers, with survey statements eliciting participants’ understanding of the operation of accountability. The responses of a number of statements were cross-tabulated revealing some statistically significant associations that revealed the effect of the NPM on the understanding of accountability. Respondents’ views revealed an understanding of accountability in which stewardship was considered to be important but strongly influenced by the NPM.