THE POLITICS OF TRAFFIC LIGHTS: PROFESSIONALS IN PUBLIC BUREAUCRACY*
: This case study explores how organisational professionals cope with politics. It examines engineers responsible for synchronising traffic signals in Brisbane. How do engineers, working with complex statistical models of traffic flow, handle disruptive political demands for a pedestrian crossing or a shopping mall in the middle of an otherwise coordinated traffic signals system? And how do these organisational professionals, committed to installing and operating traffic signals, deal with politicians' recent preference for roundabouts as the preferred traffic control device? Simon's notion of “bounded rationality” is evoked, when it is suggested that traffic engineers deal with politics by restricting their world view to problem-solving rather than system control.