Digital transformation
115202292
Understanding digital transformation: A review and a research agenda
Abstract Extant literature has increased our understanding of specific aspects of digital transformation, however we lack a comprehensive portrait of its nature and implications. Through a review of 282 works, we inductively build a framework of digital transformation articulated across eight building blocks. Our framework foregrounds digital transformation as a process where digital technologies create disruptions triggering strategic responses from organizations that seek to alter their value creation paths while managing the structural changes and organizational barriers that affect the positive and negative outcomes of this process. Building on this framework, we elaborate a research agenda that proposes [1] examining the role of dynamic capabilities, and [2] accounting for ethical issues as important avenues for future strategic IS research on digital transformation.
J. Strateg. Inf. Syst.
Gregory Vial
220118665
Digital transformation of everyday life How COVID 19 pandemic transformed the basic education of the young generation and why information management research should care?
Abstract Children of today have been surrounded by digital technology since their birth. However, children of today are not equally equipped for their technology rich future: various kinds of digital divides still prevail in the society and affect the young generation and their digital futures. Schools and education of children should undergo an extensive digital transformation to be able to meet the needs of the young generation and their digitalized future. The COVID 19 pandemic has suddenly and abruptly forced schools and education indeed to engage in such a transformation. In this study we examine the digital transformation initiated by the COVID 19 pandemic in the basic education of the young generation, the variety of digital divides emerging and reinforced, and the possible barriers reported along the way. We argue that information management research should better acknowledge children, their digitalized everyday life and their basic education as significant areas of concern. We should understand them as well as allow them to shape the education we offer in the context of higher education, but we should also aim at influencing the basic education of the young generation for the purpose of equipping them with important skills and competencies for their digital futures but also for the purpose of arousing their interest in this important field, maybe even as a career option.
International Journal of Information Management
Netta Iivari Sumita Sharma Leena Venta-Olkkonen
212778058
Digital transformation to empower smart production for Industry 3.5 and an empirical study for textile dyeing
Abstract Most of traditional industries in emerging countries may not be ready to migrate for Industry 4.0 directly. There is a need of effective solutions to support digital transformation of traditional industries. Textile industry is facing global competition for mass customization to address dynamic customer demands. To enable the challenge from mass production to build on demand with small lot size and diversified product mixes, this study aims to develop a solution to support traditional industries to adopt smart manufacturing and empower digital transformation. Following a framework as systematic approach to collect, identify, and analyze related steps and decisions for an organization, a decision support system for dyeing machine scheduling is developed to empower smart manufacturing and break down information silos. In particular, setup time for textile dyeing operations is sequence dependent, and products of different types and colors require setups for tank cleaning. The results have shown the practical viability of the proposed approach and Industry 3.5. Indeed, the developed solution has been implemented in a textile company in Taiwan.
Comput. Ind. Eng.
Chien-Chun Ku Chen-Fu Chien Kang-Ting Ma
216353738
Sustainable Management of Digital Transformation in Higher Education: Global Research Trends
Digital transformation in the education sector has implied the involvement of sustainable management, in order to adapt to the changes imposed by new technologies. Trends in global research on this topic have been analyzed and studied, during the 1986 2019 period. To achieve this purpose, a bibliometric study of 1590 articles from the Scopus database has been applied. The results provided data on the scientific productivity of authors, journals, institutions, and countries that contribute to the development of this research area. The evidence reveals an exponential trend, with special interest in the last five years. The main categories are Social Sciences and Environmental Science. The most productive journal is Sustainability. The author with more articles is Mulder, from The Hague University of Applied Sciences. The most productive institution is Delft University of Technology. The USA is the country with the most academic publications and international collaborations in its studies. The main keywords used in the articles are "sustainability" "sustainable development" "higher education" "innovation" "technology" "environmental technology" "technological development" and "environmental management" Global research has followed a growing trend, with optimal publication levels in recent years.
Emilio Abad-Segura Mariana-Daniela Gonzalez-Zamar Juan-Carlos Infante-Moro German Ruiperez Garcia
213698050
Strategy archetypes for digital transformation: Defining meta objectives using business process management
Abstract Digital transformation dominates the practical and scientific discourse. Still, many companies do not have a clear plan on how to approach it. Particularly, small and medium sized enterprises struggle to initiate their digital journey as they lack resources and expertise. In response, we examine how five companies use business process management (BPM) to implement digital transformation. We perform a qualitative interview study, and analyze the capabilities of BPM based on six requirements of digital transformation. Thereby, we carve out 17 recommendations, which must be adapted according to companies' meta objectives. We derive three strategy archetypes to serve as implementation blueprints.
Inf. Manag.
Marcus Fischer Florian Imgrund Christian Janiesch Axel Winkelmann
158197061
Building dynamic capabilities for digital transformation: An ongoing process of strategic renewal
Abstract In this qualitative study, we explore how incumbent firms in traditional industries build dynamic capabilities for digital transformation. Digital transformation has been defined as the use of new digital technologies, such as mobile, artificial intelligence, cloud, blockchain, and the Internet of things (IoT) technologies, to enable major business improvements to augment customer experience, streamline operations, or create new business models. In making sense of digital transformation, we discovered that leaders in various industry circles use the term inconsistently to describe various strategizing and organizing activities; in addition, the term has gained limited scholarly attention as a context for study of strategic change. Drawing on senior executives' experiences with leading digitalization projects at incumbent firms, we propose a process model comprising of nine microfoundations to reveal the generic contingency factors that trigger, enable, and hinder the building of dynamic capabilities for digital transformation. Our findings reveal that digital transformation is an ongoing process of using new digital technologies in everyday organizational life, which recognizes agility as the core mechanism for the strategic renewal of an organization's (1) business model, (2) collaborative approach, and eventually the (3) culture.
Long Range Planning
Karl S R Warner Maximilian Wager
159332568
The digital transformation of innovation and entrepreneurship: Progress, challenges and key themes
The emergence of novel and powerful digital technologies, digital platforms and digital infrastructures has transformed innovation and entrepreneurship in significant ways. Beyond simply opening new opportunities for innovators and entrepreneurs, digital technologies have broader implications for value creation and value capture. Research aimed at understanding the digital transformation of the economy needs to incorporate multiple and cross levels of analysis, embrace ideas and concepts from multiple fields/disciplines, and explicitly acknowledge the role of digital technologies in transforming organizations and social relationships. To help realize this research agenda, we identify three key themes related to digitization openness, affordances, and generativity and, outline broad research issues relating to each. We suggest that such themes that are innate to digital technologies could serve as a common conceptual platform that allows for connections between issues at different levels as well as the integration of ideas from different disciplines/areas. We then summarize the contributions of the 11 papers presented in this Special Issue relating them to one or more of these themes and outlining their implications for future research.
Research Policy
Satish Nambisan Mike Wright Maryann Feldman
198801343
Defining digital transformation: Results from expert interviews
Abstract Digital transformation approaches outside the public sector are changing citizens' expectations of governments' ability to deliver high value, real time digital services. In response to the changing expectations and triggered by supranational agreements, governments are changing their mode of operation to improve public service delivery, be more efficient and effective in their designs, and achieve objectives such as increased transparency, interoperability, or citizen satisfaction. However, beyond the availability of consultancy reports, there is little systematic insight into the way that public administrators themselves are currently defining digital transformation in their own day to day practices, how they are approaching digital transformation projects, and what their expected outcomes are. We provide an empirically based definition of digital transformation derived from expert interviews and develop a conceptual framework with reasons for, processes to, and expected outcomes of digital transformation in the public sector.
Gov. Inf. Q.
Ines Mergel Noella Edelmann Nathalie Haug
117314136
Digital transformation strategy making in pre digital organizations: The case of a financial services provider
Abstract The formulation and implementation of a digital transformation strategy (DTS) has become a key concern for many pre digital organizations across traditional industries, but how such a strategy can be developed remains an open question. We used interpretive in depth case study research to study how a European financial services provider has formulated and implemented a DTS. By focusing on the underlying processes and strategizing activities, we show that digital strategy making not only represents a break with the conventions of upfront strategic information systems (IS) planning, but reveals a new extreme of emergent strategy making. Specifically, we conclude that a DTS is continuously in the making, with no foreseeable end. By building on theory from IS strategizing and strategy as practice literature, we theorize an integrated process/activity model that characterizes DTS formulation and implementation in pre digital organizations. Our model shows that the crafting of a DTS is a highly dynamic process involving iterating between learning and doing.
J. Strateg. Inf. Syst.
Simon Chanias Michael D Myers Thomas Hess
214010587
SME 4.0: The Role of Small and Medium Sized Enterprises in the Digital Transformation
Industry 4.0 can be the starting point for implementation projects as a low risk entry into an adapted digitization strategy. In larger companies, comprehensive digitization initiatives are already integrated into the central corporate strategy, while smaller companies often have problems putting the Industry 4.0 paradigms into practice. As the backbone of the economy, small and medium sized enterprises (SMEs) have an enormous leverage effect, which is why it is crucial to develop specific concepts for smaller companies. Regardless of the size of a company, a digital transformation strategy offers opportunities for growth and sustainable competitiveness. This chapter will give an introductory overview of Industry 4.0 as the fourth industrial revolution and discuss the role of SMEs in this transition towards the digital transformation.
Dominik Tobias Matt Erwin Rauch