Economic Impact of the Adoption of Enterprise Resource Planning Systems: A Theoretical Framework
According to Deloitte Consulting, Enterprise Resource Planning (ERP) systems are packaged business application software suites that allow an organization to automate and integrate the majority of its business processes, share common data and practices across the entire enterprise, and produce and access information in a real-time environment. The scope of an ERP solution includes financials, human resources, operations logistics, sales and marketing modules (Ragowsky & Somers 2002).