CARACTERIZACIÓN DEL OUTSOURCING EN LAS EMPRESAS DE MANIZALES Y MUNICIPIOS ALEDAÑOS CHARACTERIZATION OF OUTSOURCING FIRMS MANIZALES AND SURROUNDING MUNICIPALITIES
Manizales and nearby municipalities, there are companies that have successfully implemented the strategy of OUTSOURCING, as competitive and differentiating advantage, generating new productive dynamics in the region, why, this project has the following objectives: determine the criteria that lead companies to implement it, detect its advantages and disadvantages, changes resulting from its application and applied OUTSOURCING rates. The work was carried out in 10 companies (37,03); a total of 27 organizations under a sampling non-probability for convenience, in which interviews and surveys aimed at those responsible for outsourcing processes were applied. It is highlighted by means of OUTSOURCING organizations manage to focus on their knowledge do, generating greater productivity and competitiveness. Stands in the OUTSOURCING cultural, social, linguistic, geographical and political factors as well as the client relationship - provider play an important and decisive role.