Office automation project: a research perspective
This paper attempts to place some perspective on the research and developments going on in office automation. It describes the functions which can be assisted by computers, and indicates where more research may be needed. A brief description of the Office Automation Project at the Wharton School is provided. The systems being developed include word processing, electronic mail, decision aiding technology, and integration with various databases. This effort is compared with some of the other, complementary research projects in office automation under way around the country.