E-DELIVERY CHANNELS IN BANKS-A FRESH OUTLOOK
The present paper exhibits the growth of information technology in various bank groups. In our country in 2009, 79 percent branches are under core banking. The maximum technology is taking place in new generation private sector banks as well as foreign banks. 43.5 percent are off site ATMs in our country. Public sector banks have more on site ATMs whereas new private sector banks and foreign banks have more off site ATMs. The paper also suggests some strategies to enhance e delivery channels in banks particularly in public sector banks.