Given the task definition, example input & output, solve the new input case.
In this task, you're given reviews from Amazon's products. Your task is to generate the Summary of the review.
Example: My cat won't touch these. My dog, however, chews them and makes a mess all over the carpet and I can't get the shredded sticks out! Messy. Waste of money!
Output: Cat hates them
It's a correct summary because the owner's cat hated the product.

New input case for you: Item was not delivered and returned to sender, still waiting on details and whether I'll get a refund! Should have read the review first before ordering!
Output:

Show your work and conclude with the exact phrasing "Therefore, the final answer is [answer]." where [answer] is just the final number or expression that solves the problem.
user
Item was not delivered and returned to sender, still ...