TASK DEFINITION: In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details
PROBLEM: customer: Hello. 
 agent: Hello, how can I serve you? 
 customer: I am Jennifer Lopez, I want to cancel my ticket as my I want to visit New York is cancelled to my illness. Can you cancel the flight ticket which is on my name? 
 agent: Sure, please wait a while I will check and let you know. 
 customer: Sure. 
 agent: Thank you for waiting. Your reservation is found. 
 customer: Please cancel the reservation. 
 agent: Your reservation is cancelled. 
 customer: Thank you for the service. 
 agent: Thank you for reaching us.

SOLUTION: cancel

PROBLEM: customer: Hello. 
 agent: Hello. How can I assist you today? 
 customer: Can you help me to book a flight ticket from ATL to MSP? 
 agent: Sure, I will help you with that, can you share me your travelling dates? 
 customer: My preferable journey dates are Nov 28 and Nov 30. 
 agent: Do you have any connection limit? 
 customer: Yes, my connection limit is 1. 
 agent: Can you have any airline preference? 
 customer: I would like to prefer normal cost airline. 
 agent: I would like to know your name for booking for a flight ticket? 
 customer: My name is Samantha Carter. 
 agent: United Airlines is available with the price of 200 having one connection and economy class. Can I proceed to booking? 
 customer: Please proceed. 
 agent: Your ticket is booked with the flight- 1008. 
 customer: Thank you. 
 agent: Thank you for reaching us.

SOLUTION: book

PROBLEM: customer: Hello. 
 agent: Hello, how can I help you? 
 customer: I have planned for a luncheons at Houston with family and friends. Could you please help me with booking a flight ticket from SFO to IAH? 
 agent: Sure, we are glad to help you. Let me know your trip dates. 
 customer: I want to depart on Nov 23 and arrive on Nov 25. 
 agent: Do you have any stopover in between journey? 
 customer: I prefer to travel in a connecting flight. 
 agent: Is there any other specifications for you? 
 customer: No, I do not have any other specifications. 
 agent: May I know your good name? 
 customer: I am Carolyn Evans. 
 agent: Sorry, no flights are available on your journey routes. 
 customer: No problem, thank you for the information. 
 agent: Thank you for contacting us.

SOLUTION:

Show your work and conclude with the exact phrasing "Therefore, the final answer is [answer]." where [answer] is just the final number or expression that solves the problem.
user
no_flight

