In this task, you are given Yelp reviews. The task is to classify a review as "POSITIVE" if the overall sentiment of the review is positive or as "NEGATIVE" if the overall sentiment of the review is negative.
Q: FRAUDULENT!  I was beginning to believe it wasn't a \""legit\"" place since he redeemed my groupon before it expired and without providing service!!!  \n\nLike the others that had a hard time booking, I ran into the same problem.  Only when they did call back they asked for my groupon number and for my preferred times.  None of the times I gave him were available so I told him I would call back after checking my schedule months down.  No one ever returned my call.  I went out of town, came back and decided to try again 2 months later only to discover my groupon had been redeemed!  I called and again left messages.  When he finally called me back he was extremely RUDE and UNPROFESSIONAL accusing me of canceling when we never agreed on a set time/date!!!  \n\nI tried to file a complaint to the Better Business Bureau, however Tranquil Star Spa isn't even listed!
A:

Show your work and conclude with the exact phrasing "Therefore, the final answer is [answer]." where [answer] is just the final number or expression that solves the problem.
user
NEGATIVE