Teacher:In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details
Teacher: Now, understand the problem? Solve this instance: customer: Hello. 
 agent: Hello, how can I help you today? 
 customer: I want to change my reservation as I am stuck with my work and can not go on this trip. Can you please help? 
 agent: Sure, we are here to help you. 
 customer: Thank you. 
 agent: May I know your name? 
 customer: Sure, my name is Kimberly Nelson. 
 agent: Ok, wait for some time. 
 customer: Sure. 
 agent: Thanks for waiting there is no reservation found on your name. 
 customer: No problem. Thank you. 
 agent: Thanks for approaching us.
Student:

Show your work and conclude with the exact phrasing "Therefore, the final answer is [answer]." where [answer] is just the final number or expression that solves the problem.
user
no_reservation