jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom professional summary im dedicated customer service former banking professional 30 years supporting people needs driven learning others raising effectiveness role improve process hand believe customers need nurtured respectfulness dedication listening strive manage database crms attain sales goals grow revenue sound process closing skills providing strong clarity onthespot product knowledge sincere concern seamless positive customer interaction proudest achievements transformation problematic branch offices stellar training centers skills dollar bank management leadership program graduate branch operations sales specialist loan processing closing specialist high energy team building effective writer strong communicator financial statement metrics reporting microsoft outlook certified adobe acrobat word excel outlook recruit banner five9 webex blackboard relevant work banking center manager webster financial corporation pittsburgh pa recruited hired talent operations service delivery managed branch offices mentoring crosstraining new leadership part succession planning adhered established security procedures reported potential fraud safety violations management immediate recourse performed banking business administration financial tasks guarantee fivestar service clients performed routine closings maintained clean accurate accessible records kept close eye transaction updates throughout quarter complied established internal controls policies increased new bank relationships within local community execution quarterly promotions internet lending specialist adaptimmune therapeutics plc pittsburgh pa cofounded department originate process close first mortgage loans five different states quickly learned new skills applied daily tasks improving efficiency productivity monitored pipelines track log status loans explained technical financial information applicants easy understand language compiled closing packages drafting presentation accuracy obtained copies applicants credit histories reviewed paperwork determine feasibility granting loans financial services educator ncr credit union dayton ohio conducted seminars consumer credit lending deposit accounts overall sound personal budgeting practices select employer groups provided access products services via informative seminars designed educate consumers order obtain new memberships improve existing ones 012022 current document control specialist regent university virginia beach va modified maintained tools support operations business process creation using adobe acrobat word excel outlook recruit banner five9 webex blackboard serve primary controller database manager document imaging document intake procedures quality control checks data ensuring transcripts incoming students received recorded accurately assisting continuous process improvement activities organize manage collection distribution incoming recruitment admissions related documentation information requests review certify secondary postsecondary transcripts accuracy authenticity applying interpreting admissions record policies variety procedural situations responsible maintaining influx routing transcripts numerous electronic exchange websites provide backup assistance registrars office transcript departments scanning indexing record updates data entry projects needed perform excellent customer support service communication admissions counselors advisors regent applicants regent faculty staff representatives external institutions vendors education bachelor arts saint vincent college pittsburgh pa 122022 certification school loan origination solo mortgage bankers association