jessica claire resumesampleexamplecom 555 4321000 100 montgomery st 10th floor summary resultsoriented program director experience aiding operations support management daily activities talented responding requests preparing documentation delivering high level support leadership strong knowledge emergency response program execution staff management skills strategy development implementation complex problem solving program management fiscal management budgeting stakeholder management verbal written communication employee management development education training josef korbel school international studies denver co 062019 master arts international administration certificate homeland security specialization project management boston college chestnut hill 052014 bachelor arts political science government minor management leadership ethics certifications emergency management institute fema introduction incident command systems is100 ics single resources initial action incident is200 continuity operations is546 national incident management system is700 experience hireright inc branch chief covid19 community testing vendor portland 072020 012022 strategy policy development routinely created policy options senior leadership cdphe governors office related covid19 testing availability scalability distribution example created two detailed policy options fiscal projections governor select utilization 173m federal funding enable safe reopening maintenance inperson learning schools amidst continuation covid19 pandemic program implementation execution implemented numerous covid19 testing programs short timelines high levels uncertainty examples include 1 scaled drivethrough testing capacity 50000 tests per day across 156 sites throughout state ensure equitable access covid19 testing 2 created distribution program shipment 25m rapid athome tests coloradans 3 designed strategies efficient distribution rapid test supplies long term care facilities colorado ensure daily testing essential staff order keep vulnerable safe oversaw creation scaling management colorado covid19 response corps ccrc created serve surge capacity contact height program ccrc estimated 420 temporary staff americorps members serving contact tracers fiscal management budgeting managed utilization state federal covid19 relief funds totaling 300m created budgets budget summaries clear explanation funds spent review governors chief staff centers disease control cdc created systems review approval invoices distribution payments numerous vendors weekly basis vendor management contract monitoring wrote request proposal documentation solicit vendor proposals goal contracting multiple vendors diversify create redundancies colorados testing capacity example awarded 7 contracts operationalize drivethrough testing across state managed team staff served contract monitors 15 multimilliondollar state contracts ensure daily testing capacity remained 50000 pcr tests per day ability distribute average 100000 rapid tests per week staff management human resources hiring hired managed team 20 people oversee testing portfolio direct supervision 4 managementlevel employees oversight 3 teams hired managed team 30 people oversee ccrc direct supervision 5 managementlevel employees stakeholder management communication served main point contact states policies covid19 testing numerous internal external stakeholders including governors office state office emergency management cdc local public health agency directors state contractors school principals superintendents spoke subject matter expert multiple highlevel webinars provided presentations large groups stakeholders spoke media drafted written media responses served panelist press conferences geospiza director product management city state 042019072020 product ownership managed creation prioritization product roadmap geospizas suite software applications ensure technical advancements line customer feedback strategic priorities created epics user stories acceptance criteria product features order provide clear guidance development team managed internal external stakeholder expectations technical functional requirement timelines ensure efficient communication across aspects business project management led project management operations geospiza including management companys task management systems implementation strategic planning implemented scrum methodology including daily standup sprint planning retro ensure efficient progress realignment managed internal external stakeholder expectations technical functional requirement timelines ensure efficient communication across aspects business created complete project management plans manage plan execution throughout project lifetime including project charts project plans resource allocation task prioritization etc stakeholder management communication manage relationships implementation geospiza software current clients stakeholder management product demos training completion necessary technical qualitative work content creation lead research vetting qualified data writing content external distribution including risk reports case studies demos proposals letters intent harvard kennedy school evidence policy design teachly project manager city state 022016 052019 led agile project management operations teachly educational technology software implemented 75 classrooms across harvard university implemented product strategy creation technical requirements feature prioritization management two contracted software engineers created business strategy scale teachly universities across united states including gotomarket strategy software development planning scaling potential staffing plans served principal grant writer securing 375000 funding first year operations experience meeting grant requirements crossreferencing project work formal grant requirements awarded two harvard kennedy school employee recognition awards exceptional contribution 1 hrdfhks symposium riyadh saudi arabia 2 ay2017 api201acd courses city county denver emergency management graduate intern city state 052018 082018 created series 14 decision matrices emergency management duty officers respond incidents standardized procedures policies supported preparation updating citys emergency operations center prepared respond disaster facing city participated emergency operations center activations trainings tabletop exercises continuity preparations updated central elements citys emergency operations center efficient responses disasters facing city