professional summary jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom mature competent motivated confident versatile ability work within diverse settings demonstrated achiever committed learning research skilled learning new concepts quickly working well pressure communicating ideas clearly effectively fully committed ethically handling sensitive confidential records also history workplace longevity loyalty experienced job title number years experience industry excellent reputation resolving problems improving customer satisfaction accomplishments training attended may 2017 high fidelity wraparound training july 2016 victim services training state wyoming attorney generals office volunteer work may 2012november 2012 bethel ministries assessment assisted newly released inmates community referrals basic needs including counseling housing also distributed funds emergency situations also administrative duties standardized call logs procedures establishing skills sexual assault victim counseling crisis situations call compassionate care emotional support clients rights public outreach child abuse neglect identification referral management support advocacy critical thinking staff meetings victim services victim advocacy confidential case documentation legal standards status reports work history mental health support client needs assessment active learning client advocacy case planning management group session client service case service plans creative solutions service referrals training courses hours calls effective prioritization skills effective listening maintaining strict confidentiality client screening domestic violencesexual assault victim advocate 112015 032017 safehouse services city state supported victims family members witnesses law enforcement healthcare social services constructed referral list agencies community resources victims provide aftercare services provided comprehensive assessment goal setting service plans attended interagency meetings networked create community partnerships developed safety plans meet victims assessment need collected statistical data updated documentation maintain client records established treatment plans short longterm goals coordinated individual group counseling meet victim service standards assisted clients gaining insights establishing clear goals planning strategies reach personal targets collected information individuals clients using interviews observational techniques assessment methods counseled individuals groups families help understand problems deal crisis situations develop realistic action plans wrote reports clients maintained required paperwork referred clients specialists institutions support services necessary helped clients obtain outside specialist services coordinating referrals advising options offered specific advice help clients work educational occupational issues leverages excellent oral written communication skills interact professionally staff clients dayhab specialist 062013 112015 trinity care services city state documented habilitation services system paper notes offered input development implementation new action plans person supported assisted clients daily living needs maintain selfesteem general wellness monitored safety welfare people supported took corrective actions notified supervisor concerns transported people supported appointments community outings assisted daily living activities running errands household chores provided compassionate patientfocused care cultivate wellbeing transported clients medical appointments safety efficiency monitored clients overall health wellbeing noted significant changes bachelor social work internship 092010 052011 department family services state wyoming city state offered community resource guidance clients meet family needs assistance performed client screenings accurately recorded data case files facilitate clinical case coordination services case management duties completed home wellness checks licensed social worker supervision verify client wellbeing healthy stable environment assisted social workers wellness checks home visits supervise separated families education bachelor arts social work 052011 university wyoming laramie wy graduate cum laude gpa 386 presidents honor roll 1209 510 1210 511 associate arts psychology 052009 laramie county community college cheyenne wy graduated honors gpa 376 presidents honor roll 1207 508 1208