jessica claire resumesampleexamplecom 555 4321000 montgomery street san francisco ca 94105 professional summary highly motivated domestic violence advocate educated victim rights services experience working survivors diverse populations passionate building trust rapport survivors nonjudgmental approach patient demeanor compassionate interpersonal skills assist developing plans increase safety skills domestic violence crisis counseling trauma informed victim advocacy strong communication relationship development skills establish build community relationships safety planning creative problem solving skills case management eto microsoft office motivational interviewing comprehension women family issues diverse underserved populations ability work pressure maintain professional composure strong attention detail well versed criminal law proficient research report writing skills education university new west ct 062021 certificate victim advocacy service management university new west ct 082010 master science criminal justice long island university greenvale ny bachelor arts criminal justice work history options family behavior services domestic violence advocate shelter coordinator burnsville mn 072020 current resolve shelter issues improved operations provided exceptional client support provide case management counseling services shelter residents community clients accurately document client data client interactions eto timely manner assist training new employees knowledge state federal statutes pertaining domestic violence human trafficking sexual assault stalking comprehension lethality assessment protocol provide trauma informed person centered advocacy provide network collaborating community state agencies assist filing tro victims develop safety plans individuals families pets assessing immediate danger develop risk lethality maintain manage confidential information pertaining clients collaborate staff implement effective shelter policy procedures clients inform victims victim compensation rights services assist application process submission provide emotional support resources victims sexual assault human trafficking staiking stalking provide supervision shelter advocates assist victims establishing accomplishing selfdefined shortterm longterm goals provide trauma informed hotline crisis counseling attending clients immediate needs support victims family members witnesses various systems including law enforcement healthcare social services create referral list agencies community resources victims provide aftercare services complete intake information clients calling hotline access immediate need shelter services secure housing medical care employment clients collaborating various community agencies corporation service co behavior technician wilmington de 022020 072020 assisted building life social skills useful everyday activities interactions children families helped implement individualized interventions children families part behavior treatment plans maintained thorough daily clinical treatment notes assisted parents implementing behavior reduction skills acquisition treatment plans communicated daily parents progress childrens behaviors skills identified coordinated necessary services resources families diverse social economic ethnic backgrounds developed strong understanding individuals compassion empathy clients families developed maintained safe comforting trusting relationships children families bills bread breakfast waitstaff member city state 082011032020 managed 50 calls politely promptly accurately recording confirming reservations developed implemented strategies enhance team performance improve processes increase efficiency trained mentored new employees maximize team performance achieve daily performance objectives managed escalated customer complaints provide full resolutions promote loyalty maintained customer satisfaction forwardthinking strategies focused addressing customer needs resolving concerns demonstrated high attention detail organization ability manage multiple tasks projects simultaneously provided superior customer service effectively listening prioritizing customers specific needs suffolk county district attorneys office intern city state 012006 062006 interned suffolk county district attorneys office case advisory bureau assisting district attorneys incoming cases involving felonies accompanied assisted legal research district attorneys court arraignments assisted filing order protections bail recommendations conducted legal research file paperwork necessary discovery kept physical case files organized easy updating retrieval authorized team members accomplishments certificate appreciation womens survival space brooklynn ny participated glam night events shelter providing makeup services women shelter presented original research domestic violence family violence animal abuse northeastern association criminal justice sciences neacjs presented original research family violence animal abuse state connecticut academy criminal justice sciences acjs conference motivational interview training