jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom summary energetic reliable adaptable professional understanding human resources business operations various corporate environments proven abilities creatively identifying methods improving staff productivity organizational behavior recognized ability incorporate innovative management techniques multicultural workforce dedicated resultsoriented manager ability build rapport levels successful track record motivating employees obtain maximum performance increase bottomline profits company developed internal training programs resulted increased productivity office innovation experienced supervisor multitasker enjoys working challenging environment highlights training development office management administration counseling coaching employee relations programs team building leadership departmental development hris organizational development solid understanding us employment laws strong recruiting employee relations experience bilingual englishspanish professional presence polished communication skills proven ability effectively deal senior level management experience human resources business partner 112014 current shockwave medical indianapolis selfmotivated selfdisciplined able work independently minimal supervision excellent listening assessment skills experienced operating complex rapidly changing work environment ability influence others facilitate processes coach advise managers enthusiastic team player strong drive create positive work environment strong multitasking abilities comfort high volume workload strong internal external customer service focus handle day day operations dry goods pro food sites administer policies procedures programs carry responsibilities around major hr functional areas includes limited departmental development hris employee relations training development benefits compensation organizational development employee relations drive human resources objectives creating employeeoriented high performance culture emphasizing empowerment quality productivity goal attainment standards coach advise leadership team performance management issues including hiring associate performance career personal development resolving associate concerns terminations investigate associate complaints disputes partner facilitation planning evaluate internal candidates identify high potential associates conduct plant visits interviews exit interviews understand opportunities improved retention conductfacilitate local training development sessions needed create conduct employee engagement activities broad based culture initiatives drive adoption company principles work line managers employees address types employee relations issues fairly representing interests provide advice assistance followup company policies procedures documentation workforce management staff coordinate resolution specific policyrelated procedural problems inquiries recommend operating policies procedures process improvements help facilitate company sponsored wellness events flu shot program etc human resources manager 2004 112014 pyramid hotel group baltimore md rainbow apparel multistate retail company comprised rainbow stores 579 marianne stores locations us puerto rico virgin islands within first 2 years employment promoted twice first recruiter human resources manager serve resource new employees counseling staff executive levels entrylevel personnel travel locations direct human resources functions serve coach counselor personnel transitions within company attend various human resources seminars keep abreast latest legal professional advances field create implement enforce policies procedures formal disciplinary action dismissals develop ongoing communication employees keeping informed full list benefits offered company work department developing specific training programs required position prepare training materials support departmental needs develop implement training programs general business functions including communicating diplomacy stress management managing diverse workforce human relations conduct workplace investigations interviews related discrimination sexual harassment complaints order respond eeoc complaints handled levels unemployment claims providing information state attending unemployment hearings office manager administrative director 011999 012003 akoustis technologies inc office manager reported president ecc key member corporate executive management team duties included preparing departmental budgets hiring training 10 employees performed complete office purchasing facility instituted new policies procedures guide leadership support employee relations issues responsible employee performance evaluation process review worked department heads developing goals objectives systems human resources coordinator 011998 011999 caribbean restaurants llc managed hr functions 5000 employees including staffing trainings compensation benefits employee relations labor relations responsible activities relating human resources including staff supervision recruitment training personnel relations counseled management employees manpower utilization disciplinary procedures compensation performance evaluation personnel matters coordinated activities related established human resources policies processes regulations associates management labor recruitingemployment training eeo safety workers compensation benefits responsible administration hr related programs service awards special recognition safety awards location newsletters etc informed counseled employees fmla requirements employees responsibilities fmla leave represented company labor department hearings conducted osha practice inspections education labor law 2001 interamerican university puerto rico interamerican university puerto rico metropolitan campus 19992001 labor law 388 gpa ba business administration 1999 interamerican university puerto rico bayamon puerto rico interamerican university puerto rico bayamon campus 19931999 ba business administration marketing human resources management graduated cum laude 350 gpa phd industrial psychology capella university capella university one semester industrial psychology phd program professional affiliations society human resources management skills human resources training benefits claims discrimination eeoc equal employment opportunity commission general business recruiter retail retail marketing training programs employee relations human resources management marketing budgets buyingprocurement employee performance office manager purchasing labor law compensation compensation benefits disciplinary procedures eeo equal employment opportunity fmla hr inspections recruiting recruitment staffing marketing benefit plans business management business operations coaching energetic hr generalist increase mentoring multitasker office management operations phr self motivated team building