professional profile maria thomas cabin crew location abu dhabi uae telephone 971 123456789 email mariathomasexamplecom passionate innovative first class cabin crew member strong experience hospitality successful background provision excellent guest services premium airlines possesses ability effectively motivate train high performance economy business class cabin crew delivery innovative inflight services achieve passenger satisfaction encourage adherence service safety standards skilled execution preflight checks commitment maintaining aircraft equipment cleanliness facilitating onboard requests delivering key passenger announcements applies excellent communication skills dealing vip passengers ensuring pilot wellbeing resolving inflight issues achieve delivery high quality standards core skills customerguest services preflight checks aircraft safety standards career summary mar 2014 present outline cabin crew operations inflight services crew trainingleadership first class cabin crew etihad airways uae aircraft safety standards passenger satisfaction food beverages commenced employment economy class cabin crew prior promoted business class first class work closely inflight chefs act role model 12 economy business class cabin crew encourage adherence service safety standards report cabin manager key responsibilities attend regular preflight briefings order receive assigned working position flight perform preflight checks pertaining equipment safety cleanliness aircraft availability onboard refreshments special requests landing cards first aid equipment respond passengers special requirements special meal requests accessibility communication challenges wheelchairs vips frequent flyer passengers infant seat requirements personally deal numerous vips royal family members media representatives ambassadors flying first class swiftly diplomatically resolve seating issues preparation takeoff deliver clear timely announcements keep passengers informed delays issues administer first aid passengers required deal medical situations discrete professional manner whilst keeping situation passenger calm reassured finalise necessary paperwork stock control logging faults incidents may occurred flight key achievements experienced 90 percent customerexperience success rate based written surveys passengers taken flight received recognition etihad airways providing innovative ways demonstrate safety procedures jan 2012 mar 2014 outline cabin crew flight attendant cyprus airways larnaca cyprus worked within team 15 economy business class cabin crew encourage adherence service safety standards throughout flight report cabin manager key responsibilities ensured emergency equipment present working order prior take presented vital professional demonstrations safety procedures equipment use every flight administered first aid passengers ensured prompt resolution security situations ensured provision friendly approach greeting welcoming passengers board consistently delivered outstanding customer service maintained standard throughout flight maintained effective communication pilots responsibility wellbeing page 1