jessica claire resumesampleexamplecom 555 4321000 montgomery street san francisco ca 94105 professional summary resulted oriented experienced catastrophe insurance claims professional track record success strong ability work minimal direction solve problems resolve conflicts respond outside sources including limited federal state local regulators skills project management fema public individual assistance programs attention detail team player conflict resolution leadership development interpersonal objective judgment communications written oral industry knowledge insurance computer office software education university south alabama mobile al 2012 bachelor science certifications real estate agent vale university property training xactimate licensed adjuster following jurisdictions al fl ga ms mn wy sc nc la ok mi wa tx work history ccprsnational disaster recovery services disaster recovery constructionbuilding inspector city state 062019 current ccprsjacobs joint venture ch2m hill cdm smith jacobs engineering provide technical assistance fema disaster related operations throughout united states territories ccprs must maintain technical workforce constant state readiness accessible 24 hours day seven 7 days ability mobilize within 48 hours femas notification deployed pa site inspector specialist fema disaster 4420 ne june 2019 may 2020 duties responsibilities accomplishments included limited completed training certification fema public assistance site inspector completed twentytwo22 line training modules accordance fema public assistance ndependent study independent study program conducted 75 pa primary rework site inspections included roads bridges park trails building contents inspections consistent exceeding standards completed site inspection reports grants manager timely basis selected team lead site inspections customer service response applicants program delivery managers excellent based performance selected member site inspection close team peak 60 site inspectors close team included less 15 mulpti commerical residential insurance claims examiner city state 062013 current independent licensed lines claims adjusterexaminer fourteen 14 states southeast midwest united states worked multiple employers include limited asiprogressive insurance st petersburg fl nashville tn bright claims atlanta ga crawford company insurance atlanta ga state farm insurance bloomington il responsibilities contributions accomplishments included imited following seven 7 years comprehensive experience managing claims litigation areas commerical residential propertyhomeowners liability flood bodily injury auto multiple insurance providers managed mid complex insurance claims inception close inclusive investigation analysis recommended adjustment claims within authority limits coordinated settlements litigated non litigated claims attorneys claimants public private adjusters demonstrated ability multitask manager consultant adjuster best interest client developed maintained reports documentation support claims analysis investigation settlements achieved excellent results cost estimates claims analysis use xactanalysis mulpti catastrophe claims adjusterprofessional city state 062013 current role catastrophe claims professional worked following catastrophe claims organizations charter catastrophe services inc one call claims pilot catastrophe services provided professional catastrophe insurance claims services following federally declared disasters texas flooding 2016 hurricane matthew 2016 louisiana summer floods 2016 hurricane irma 2017 hurricane harvey 2017 duties responsibilities contributions included limited following directed day day work cadre 25 independent adjusters claims services management adjuctications comented raising level efficency claims processing inclusive customer service settling claims satisfaction claimant cost effectiveness insurance carrier managed working relationship outside vendors goverment regulators local state federal completed claims analysis adjustment use xactimate simsol estimating software conducted review assessed insurance policies coverage application recomendations carriers regarding reservation rights denial letters facilated supervised repairs replacement damaged properties commerical personal property inclusive securing alternative temporary living arrangements appropiate allowed policy coverage managed directed claims processing settlements 200 catastrophe claims multi jurisdictions adjusted reserves maintained balances ensure financial integrity managed claims created weekly monthly reports regarding volume staff development conducted catastrophe damage assessments individual residents public properties consistent fema grant assistance programs developed maintained strong working relationships carriers claimants fema clients recognized client groups custome service beyond standards requirments