jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom summary senior instructional designer 20 years experience training instructional design customer service management deeply knowledgeable adult learning principles including addie adept developing training courses meet government accessibility needs skilled using technologies chat gpt4 3d printing ai virtual augmented reality create engaging learning experiences expertise classroom videoconference oneonone training settings passionate working people helping achieve full potential ability lead teams concurrent projects ensuring timely deliverables communicate effectively diverse audiences expert zoom teams webex gotomeeting adobe connect develop 508compliant accessible trainings apply addie sam design thinking training creation skills work smes stakeholders ensure training needs met innovate audiovideo elearning modules articulate 360 captivate camtasia audacity experience designing engaging interactive immersive learning experiences using new technologies passionate teaching new technology others experience sr instructional designer 062022 current charles schwab corporation frisco tx senior instructional designer bge collaborate transmission substation subject matter experts create revise training materials courses widespread implementation field user training drawing upon expertise addie sam design thinking methodologies able craft compelling interactive learning experiences captivate engage learners collaborate effectively member integrated team leveraging diverse perspectives drive innovation success utilize deep understanding industry best practices enhance existing training methods create effective learning solutions incorporate cuttingedge technologies vr chat gpt4 3d printing ai develop engaging immersive training courses design develop learning solutions including videos job aids handouts powerpoint presentations computerbased training cbt modules conduct comprehensive trainee evaluations using range tools methodologies surveys knowledge checks qualification guides virtual reality simulator environments leverage evaluation feedback continually improve training programs ensuring uptodate aligned organizational goals objectives training specialist manager 122005 022022 westat city state role training specialist manager successfully led clinical practice area providing comprehensive corporate training managers employees government agencies focus delivering exceptional training experiences oversaw development customized training programs addressed unique needs westat projects government clients managed team 6 trainers providing support 1000 employees government clients designed developed engaging training marketing materials programs using video elearning applications captivate articulate 360 camtasia audacity adobe suite products worked lms administrators ensure learning content updated properly installed conducted needs assessments identify training gaps customers delivered effective training various settings including virtual classroom facetoface webbased formats designed developed training programs materials including guides videos presentations elearning content administered training content scorm compliant protocols various lms platforms including nih cancer research division aids government portals incorporated innovative training technology texttospeech avatars transcription gaming enhance learning experiences saved westat 100k creating online course department health human services previously required live training classroom participation 500 people annually utilizing new training technology webinar facilitator 122017 122020 intellor group part time city state virtual platform facilitator responsible facilitation online meetings using multiple platforms large scale client meetings ensuring meetings ran smoothly interacted presenters attendees troubleshooted resolved technical issues may arisen meeting responsibilities precalled review roles responsibilities presenter preconference logistics review hostpresenter setup support monitored event technology provided chat support speakers participants realtime moderated conference including qa managed participant audio coordinated conference materials polls increased collaboration innovation training manager 121990 122005 lockheed martin ibm city state training manager successfully managed provided training financial accounting departments enabling maximize use microsoft office windows applications provided training technical support ibm mainframe computers bachelor science accounting 121982 cheyney universitycheyney cheyney pa 062016 westat project management pmp certificate education training