jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom summary forwardthinking senior account manager 17 years experience leveraging managerial skills commitment innovation trained leadership efficiency works hard alone teams outstanding communication demand accountability approachable personality peopleoriented team leader successful monitoring performance delegating work motivating members versed managing daily direction team communication collaborative resourceful professional dedicated identifying business needs develop deliver creative solutions business strategies team supervision client support leadership management trained quality improvement issue resolution skills training project management business development excellent communication skills strategic planning goaloriented experience senior account manager team leader 092011 current mohegan sun uncasville ct developed productive relationships business representatives consulted closely uncover needs match available solutions increased revenue cultivating securing new accounts providing valueadded services existing clients managed budgeting forecasting performance accounts grew customer base identifying needs relevant product solutions fit client budgets schedules updated account plans based changing markets customer conditions competitor activity streamlined operational efficiencies developing customer service protocols standards developed delivered new business requisitions businesstobusiness sales trade shows leveraged industry trends customer industries marketplaces shape valueadded solutions approaches key audiences saved costs negotiating product prices equalizing freight rates created guided executed projects sales design staff management concept completion improved productivity overseeing supporting account management team director sales service 022009 082011 beacon roofing supply inc east wenatchee wa facilitated improvement sales outcomes holding performance evaluations assess team members strengths weaknesses counsel improvement strategies improved training reduce knowledge gaps eliminate performance roadblocks strategically managed revenue streams establishing sales targets deployment strategies gotomarket initiatives managed independent sales force achieve maximum sales team building goals positively impact company profitability communicated commissions sales promotions independent business strategies critical information escalated areas concern company business leaders motivated sales team setting daily weekly monthly goals along rewards maintained current knowledge pricing products services leverage competitive edge retain market share boosted profits effective supervision continuous mentorship entire sales department analyzed sales recruiting reports identify growth areas recommend best practices motivate independent sales force maximize sales objectives organized facilitated meetings independent sales force developing agenda conceptualizing contests recognition awards developed presentations engaged participants offered independent business strategies cultivate sales team building strengthen relationships company independent sales force sales 082005 032008 blue nile oak brook il reestablished companys presence 5 county market area vacant 18 months expanded market area 2 additional counties reestablished relationships csea officers various facilities sold various products explaining unique features educating customers proper application built maintained relationships peers upper management drive team success maintained knowledge current promotions exchange guidelines payment policies security practices offered product service consultations employed upselling techniques built trusting relationships customers making personal connections worked fellow sales team members achieve group targets executive assistant 012001 082005 northwestern mutual financial network city state financial medical underwritingsales support sec nys complianceclient services contract licensingbilling account reconciliations accounts payable inforce marketing scheduling office management developed systematic business operations order optimize productivity directly contributed 4 consecutive years business growth managed 600 existing clients providing superior customer support administrative decision making managed 50 prospective client files informing new business procedures tracking cases underwriting delivering policies postapproval reconciliations billing accounts restructured reorganized physical office design promote efficiency daily business activity education training criminal justice orange county community college middletown ny new york state life accident health license 2005 maine life accident health licensed 2008 certifications