jessica claire resumesampleexamplecom 555 4321000 100 montgomery st 10th floor professional summary knowledgeable dedicated customer service professional extensive experience retail industry solid team player outgoing positive demeanor proven skills establishing rapport clients motivated maintain customer satisfaction contribute company success specialize quality speed process optimization articulate energetic resultsoriented exemplary passion developing relationships cultivating partnerships growing businesses dedicated customer service professional knowledge service delivery proven multitasking abilities motivated customer service representative 10 years retail experience fastpaced teambased environments driven proven successful achieving established targets team goals skills selfmotivated professional collaboration flexible adaptable customer service good listening skills responsible multitasking abilities leadership conflict resolution microsoft office basic math customer service management education felicityfranklin local high school felicity oh 052012 high school diploma work history schlotzskys deli guest advocate rogers ar 032021 current delivered exceptional customer service every customer leveraging extensive knowledge products services creating welcoming positive experiences investigated resolved customer inquiries complaints quickly recommended products customers thoroughly explaining details responded proactively positively rapid change exhibited high energy professionalism dealing clients staff delivered prompt service prioritize customer needs managed timely effective replacement damaged missing products crosstrained provided back customer service managers collected returned unpurchased returned items correct shelf locations arranged displays promote sales recommended selected helped locate obtain outofstock product based customer requests provided ongoing guest service heb shift leader kingsland tx 072017 022021 trained new employees delegated daily tasks responsibilities resolved customer complaints issues offered thoughtful solutions maintain customer satisfaction maintained clean wellorganized production areas avoid violations unnecessary work delays due hazards inefficient layouts delivered superior training leadership teams boost performance help team members achieve performance targets evaluated employee skills knowledge regularly training mentoring individuals lagging skills monitored employee actions safety sanitation general housekeeping compliance proactively protecting staff customers safety hazards infection risk prepared shift summary reports supervisor communicated regularly goals progress maintained professional demeanor staying calm addressing unhappy angry customers cultivated positive rapport fellow employees boost company morale promote employee retention developed detailed plans based broad guidance direction walmart overnight stocker city state 102013 102016 removed boxes related trash sales floor processed compactors used dollies pallet jacks unload organize merchandise delivery trucks assisted customers finding items quickly boost store satisfaction rates checked aisles spills complete quick cleanup maintained inventory ordered new supplies meet expected needs readied items sales floor stocking affixing tags preparing shelf labels stamped attached changed price tags merchandise shelving updated computerized price list stocked shelves racks cases new transferred merchandise kept work areas neat clean free debris stocked shelves match planogram images instructions interacted guests friendly knowledgeable way stocked designated items shelves end caps displays kept aisles clear clean restocking prevent accidents enable others easily pass dy moved cardboard plastic ties debris unboxing trash labeled products rotated stock fronted merchandise appealing display maintained tidy clean work areas promote optimal productivity safety standards greeted customers directed requested products greeted store customers discussed needs adhered safety processes procedures stocking store avoid falls injuries operated equipment pallet jacks hand trucks move heavy boxes kept warehouse areas free debris safe employees proper storage maintenance machinery tools supplies disposed damaged defective items coordinated returns vendors covered items safely securely loaded items prevent damage transport moved lifted heavy loads merchandise using pallet jack equipment followed orders precisely correct items sizes quantities marked stock identification tags labels outline information storage locations assisted customers large heavy loads transporting packages customers vehicles