jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom professional summary enthusiastic business analyst curious intent understand data foresee business impact strong 3 years industry experience defence research business consulting making recognizable contribution increasing annual revenue 3m reducing overall software migration implementation cost 110k respectively proficient gathering requirement communicating stakeholders cross functional teams performing analysis multiple software seeking opportunity contribute developing cost effective project plans drive business operations skills business planning project management ms project ms visio jira sdlc waterfall incremental scrum rad microsoft office suite software testing unit integration uat regression lean six sigma work history 032020 current business analyst optech lyon mi web based reporting tools sql tableau power bi salesforce forecasting planning python r data analysis data extraction mapping data modeling etl informatica powercenter ssis designed implemented data migration erp salesforce using informatica etl tool involving 485tb data developed overall data model ms visio documented well defined knowledge base reference development teams improved data efficiency 98 developing suitable cleanse function match rule set data mapping informatica mdm system collaborated cross functional teams assure timely project completion reduced overall migration cost 110000 performing impactful system requirement analysis 092017 072018 business research analyst microsoft corporation alexandria va project involved market research product analysis defence equipments focus high profitability product consideration overall manufacturing cost gathered analyzed research data create representative graphs charts tableau excel present results higher level management presented well documented 5 level report highlighting raw material rd labor manufacturing transportation cost analysis highlight potential product find new sources increase profit margin analysis proved beneficial increasing production efficiency increasing annual revenue 3 million 1 year 012017 062017 system analyst intern intuitive surgical miami fl designed internal university portal store student faculty information upload online lectures 20000 students supported system developers creating system model data flow diagrams business process model developed optimized sql codes using stored procedures user defined functions validate reports utilized qtp soapui automate manual test processes smoke regression testing saving nearly 200 manual hours system helped connect departments significantly reducing communication time 062016 082016 business analyst intern bombardier chicago il worked gradation organizations website analyzing online traffic outage improve future user experience gathered product system requirement communicated appropriate stakeholders easy operational process developed front end back end design included business process model use case process flow chart page layout development teams performed ab testing analyzed results user acceptance testing improve website design post product analysis showed 175 increase website visit per month 30 less outage due website traffic 032019 062019 campus tech support university wisconsinmilwaukee city state patched software installed new versions eliminate security problems protect data documented transactions support interactions system future reference addition knowledge base built provided basic enduser troubleshooting desktop support windows linux mac systems defined documented technical support best practices internal cherwell database help desk support team effectively handle client requests resulting reduced average call time 33 utilized jira ms project prioritize task allocate resources education 122019 master science information technology management university wisconsinmilwaukee milwaukee wi 072017 bachelor science computer science gd goenka university gurgaon india