robert smith contact details 1737 marshville road alabama information technology specialistnetwo1 1234567899 administrator infoqwikresumecom wwwqwikresumecom personal statement goaloriented professional master science degree computer systems emphasis computer programming c ability break simplify complex issues providing options improve andor simplify process methods work experience information technology specialistnetwork administrator abc corporation january 2015 present responsibilities monitoring progress work daytoday operations maintenance projects advising senior management delays problems schedule changes alterations activities may cause delays projects completion overseeing work contractors engaged design installation construction communications facilities advising management problems irregularities work done specifications contract reviewing concurring rejecting quotesacquisitions labor materials equipment hardware software supplies may needed customers day day project requests prior presentation bureau customer funding serving liaison dtd business operations management branches government senior management installing configuring upgrading commonly used hardware software systems providing customer service support troubleshooting recovering resolving recurring softwarehardware problems lead information technology specialist abc corporation april 2006 march 2014 responsibilities responded internal external customer technical support helpdesk requests computer workstation hardware software telephone network operating system printing internet access problems logs monitors tracks enduser requests suspected policy security violations andor issues identified end users investigated user problems identified source determined possible solutions tests implemented solutions closed requests solution resolved implemented determined requestor satisfied performed installations upgrades moves changes computer workstation hardware software printers peripheral free resume template copyright qwikresumecom usage guidelines skills tsql technical support tier 123 programming perl c web development website design web services unix administration windows administration linux administration network administration system administration languages english native french professional spanish professional interests climbing snowboarding cooking reading references reference 1 company name reference 2 company name