minda herran tester mindaherrangmailcom 371 9244670 123 oak street charlotte nc 28202 profile dedicated detailoriented tester 1 year experience software testing adept identifying troubleshooting issues ensure optimal system performance proficient various testing methodologies documentation collaboration crossfunctional teams committed continuous learning staying current industry trends deliver highquality results links linkedincominmindaherran skills selenium junit loadrunner testng appium jenkins jira languages english japanese hobbies employment history senior tester ibm nc may 2023present led team 10 testers successfully completing testing phase major software project fortune 500 client resulting 20 reduction reported defects postrelease contributing 15 increase overall client satisfaction developed implemented automated testing framework increased test coverage 30 reduced average testing time 25 leading faster product releases efficient testing process collaborated crossfunctional teams identify address 300 critical software issues ultimately improving system performance 18 reducing customer support calls 12 junior tester cisco systems nc sep 2022apr 2023 implemented comprehensive testing strategy increased overall software quality 35 reduced critical defects 20 ciscos flagship product line developed executed 2000 test cases major software release resulting 99 pass rate contributing successful ontime product launch identified reported 500 software defects leading 25 reduction customerreported issues postrelease collaborated crossfunctional teams improve communication streamline testing process reducing testing time 15 increasing efficiency education bachelor science software testing quality assurance north carolina state university raleigh nc sep 2017 may 2022 relevant coursework software engineering requirements analysis test automation quality assurance principles programming languages java python c database management web application testing mobile application testing usability testing performance testing security testing certificates istqb certified tester jun 2021 certified software test professional cstp jul 2019 photography gardening playing guitar memberships