professional summary jessica claire 100 montgomery st 10th floor555 4321000 4 resumesampleexamplecom seasoned operations management professional 10 years experience property preservation investor guidelines handson leader adept providing teams training guidance support motivation succeed ensuring adherence regulations corporate policies procedures standards skills project development conflict resolution work flow planning policies procedures implementation team leadership risk management staff management operations management complex problems analysis superb time management skills negotiation report generation employee relations conflict resolution data analysis unsurpassed work ethic customer relations specialist professional demeanor documentation reporting security awareness performance improvement organization skills time management verbal written communication telephone skills report preparation inbound outbound calling recordkeeping strengths medical terminology knowledge creative problem solving staff education training cash register operation id verification payment processing basic math skills cleaning sanitizing proficient data entry insurance verification ms word excel outlook as400 eastpointe wizard repair base yardi hometracker vendorscape work history operations manager cgi group inc scott air force base il 7510 33121 devised deployed monitored processes boost longterm business success increase profit levels set enforced optimized internal policies maintain efficiency responsiveness demands collaborated process owners refine procedures devise best practices correct quality audit findings provided excellent customer care maintain improve customer relations strengthen loyalty increase product service sales conducted performance reviews quarter offering praise recommendations improvement maintained constructive client vendor relationships verified compliance best business practices throughout organization implemented policies standard operating procedures continuous improvement built relationships customers managed accounts drive revenue profit maximized productivity management systems establishing specific goals managing operations assisted building new databases help track employee productions well improve workflow staff allow higher production rate allowed us minimize amount staff needed ofoice manager bowery residents committee ny state 2107 8109 established developed highly efficient dependable administrative team delivering ongoing coaching motivation fostering career advancement established efficient workflow processes monitored daily productivity implemented modifications improve overall effectiveness personnel activities monitored evaluated personnel performance complete annual reviews recommend advancement address productivity concerns communicated corporate objectives across divisions regular correspondence scheduled status updates recruited hired trained supervised staff 15 implemented mentoring program offered positive employee engagement codified office structures processes promote teamwork performance daca processortrainer maxim enterprise city state 2105 2107 provided primary customer support internal external customers fastpaced environment maintained customer satisfaction forwardthinking strategies focused addressing customer needs resolving concerns offered advice assistance customers paying attention special needs wants evaluated account service histories identify trends using data mitigate future issues consulted outside parties resolve discrepancies create effective solutions responded customer requests products services company information assisted development company training manual stote coordinator ii countrywide field services city state 8102 13105 managed filing systems electronic hard copy documents keep organized records kept projects schedule managing deadlines adjusting workflows needed entered maintained departmental records company database using internal software processed work presale fha loans postsale fha loan reconveyed properties submitted bids via fax hud approval processed vendor invoices payment education medical office management 052000 corinthian college san bernardino ca graduated 40 gpa trade school degree certification completion provided high school diploma 061998 yucaipa high school yucaipa ca