jessica claire resumesampleexamplecom 555 4321000 montgomery street san francisco ca 94105 summary ambitious student pursuing position utilizing degree eager contribute developed knowledge computer science skilled communication team building adaptable driven strong work ethic ability thrive teambased individual motivated settings adept installing network components adding new lines configuring components able set troubleshoot optimize peripheral devices proficient updating software hardware meet performance demands techsavvy technician lends intuitive experience 7 years toward maintaining effective hardware software operability handson resourcefulness laying roadmaps managing complex provisioning maintenance troubleshooting functions knowledgeable performance assessments based mcse certification extensive familiarity latest system standards substantial oversight processes governing requestforservice assessment documentation resolution dependable individual willing tackle troubleshooting tasks company help desk excellent computer technician offering configuration expertise customer service skills skills clean driving history loading unloading goods city noncity driving driving transportation passenger support high level integrity automation tools scripting infrastructure planning design hardware software configurations network operations data collection analysis root cause analysis problem resolution inventory management education training appleton eschool appleton wi 062002 ged fox valley technical college appleton wi 052012 high school diploma capella university minneapolis mn bachelor science information technology experience core mark professional driver colorado springs co 072016 082020 contacted customers via phone email explore connections offer services cement relationships fostered relationships customers expand customer base enhance loyalty retention tracked daily logs meet dot regulations financial paperwork meet tax financial responsibilities eliminated downtime maximize revenue providing top product shipment delivery quality control maintained safe driving habits protect property general public roadways coordinated dispatch receive updates communicate efficient routes convey delays drove trucks capacities greater three tons including tractortrailer combinations transport deliver products livestock materials conducted vehicle inspections prior every trip performed minor repairs including type type keep truck functional delivered customer orders homes places business within established time frames ryder system service employee portland 042007 062016 vacuumed interior cleaned upholstery rugs surfaces added air fresheners interior vehicle provided excellent service attention customers facetoface phone conversations responded quickly customer complaints gathered pertinent information make educated decisions remediation responded roadside assistance requests provide tows types support picked clients vehicles drove property specified receiving agency location maintained safe driving habits protect property general public roadways attached loaded vehicles reviewed connections security inspected trucks trailers trips completed basic maintenance optimal performance luthers auto transport professional automobile hauler city state 022003 062008 tracked daily logs meet dot regulations financial paperwork meet tax financial responsibilities maintained telephone radio contact supervisor receive delivery instructions submitted reports condition truck end trip submitted daily mileage log trip sheet fuel maintenance delivery documentation drove trucks capacities greater three tons including tractortrailer combinations transport deliver products livestock materials applied defensive driving safety techniques prevent accidents updated logs timely accurate information meet internal requirements dot recordkeeping demands followed maps gps systems complete tasks efficiently tied secured loads prevent shifting damage items identified troubleshot issues equipment completed basic repairs restore functionality provided excellent service attention customers facetoface phone conversations