jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom summary highachieving management professional possessing excellent communication organizational analytical capabilities dynamic project manager 15 years experience devising innovative solutions resolve business technology challenges passion identifying cultivating team members skills talents improve performance efficiency process engineering change management methodology development highlights consumer banking digital banking expert services project consultant 112014 102015 iqvia holdings inc dalton ga us web content editing experience lead teams developing cutting edge customer focused customized digital banking solutions acted scrum master client marketing website development implementation project leading team three scrum masters deliver omnichannel banking solutions coordinated communications 13 channel partners thirdparty vendors project manager consumer banking 012013 112014 f45 training santa monica ca responsible delivering million dollar consumer banking projects utilizing pmi best practices implemented quality assurance program consumer lending line business including implementation new qa database tool supporting processes departmental change management inijessicative led effort comply cfpb regulation z loan originator compensation rule resulting identification training 7600 loan originators across multiple lines business ensured compliant lending practices real estate secured primary secondary consumer loan market modification departmental incentive plans project manager enterprise pmo 032011 012013 axos bank los angeles ca reduced risk delivery management 86mm project portfolio implementation standardized project management tools templates led effort standardize project management tools practices business project managers resulting 20 increase transparency enterprise investment dollars improved efficiency oracle primavera access request process reducing request processing time 25 led effort streamline epmo tools process team sharepoint sites methodology analystcorporate pmo 042010 022011 atcc atlanta ga reduced training communication efforts regarding strategic sourcing engagement process 25 managed updates software development lifecycle methodology project management templates suntrust enterprise intranet site sr business analyst 022006 032010 22nd century technologies durham nc acted lead business analyst enterprise software upgrade process engineering projects decreased new hire onboarding training time 15 hours per student development 12 week lunch learn series focused professional development improved security card data laptops mobile devices webmail part enterprise strategy adhere payment card industry compliance requirements business analyst 072003 022005 hcsc poteau ok acted lead business analyst effort automate supplementary temporary labor procurement invoicing processes project resulted 20 cost reduction four areas business acted second tier help desk support elance application rollout delivered training ge elance users lead qa analyst 092002 042003 bright byte trx inc city state led quality assurance team responsible functional user interface testing internet airline ticketing software responsible developing executing team work plans system enhancements new application components activities included creating test plans executing test scripts managing incident resolution test team lead technical writer 052001 052002 spherionsuntrust banks inc city state assisted implementation program management office designing methodology templates training materials technology project managers improved usability custom project management tracking reporting system 30 creation user interface instructional materials intuitive system messaging acted content editor deliverables produced supporting technical writer methodologists business analystproject manager 092000 032001 covendis city state implemented internet software solution acting business analyst technical pm projects automating acquisition billing processes contract sow resources various corporations developed delivered training client implementations project management consultant 051998 082000 maamerican airlines city state implemented program management office within airline engineering department documented methodology standardize fleet remodeling airplane maintenance aircraft development coached engineers project management methodology project scheduling use project toll gates bachelors arts spelman college atlanta ga certified project manager cpm yellow belt six sigma education certifications tools methodologies sharepoint oracle primavera microsoft office suite jira omni plan smartsheets microsoft project scrum six sigma sdlc