jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom profile ibm accredited advisory project manager 11 years experience last 6 years focus software project management leadership positions effective leading multiple projects inception deployment utilizing crossborder resources industries financial public health care services sectors innovative mainframe competency lead bringing 2 years success building mainframe capability ibm ph global delivery center global strategic sourcing budgeting forecasting process improvement risk management organized project development lifecycle core qualifications change management cmmi level 5 people management business technical requirements contract management project scheduling professional experience project manager 042011 current veolia louisiana mo cvs caremark one largest pharmacy benefits manager providers across united states america ibm gbs providing endtoend sdlc service cvs caremark since 2005 managed multiple concurrent rxclaim projects using cvs software engineering process utilizing cross border resources used microsoft project rpm tools clarity develop comprehensive project plan based estimates assumption provided technical team drafted action plans led meetings department executives review project status proposed changes established negotiated gained cvs stakeholders agreement project estimates delivery timelines collaborated various resource vendor leads managing commitments deliverables across whole software development life cycle phase requirement design development qa ua tracked reported projects milestone using cvs release tracker tool communicated thru weekly project status meeting cvs delivery team interacted team extended team ensure risks issues identified mitigation plans developed implemented technical project manager 042010 032011 infosys ltd lakewood ny hipaa 5010 project federal mandate affecting health care providers health plan health care clearinghouse united states adopt new electronic transmission format starting jan 1 2012 bluecross blueshield minnesota health care insurance provider needs upgrade modify current system able comply created overall technical development project management plans mainframe applications crp claims repository cfe consolidated front end star online htm post ccs htm post pre core area defined project deliverables technical requirements two major mainframe applications core crp cfe enforced code development review change management promotion processes per bcbsmn build process guidelines provided code development estimates build project plan iteration identified code defects using rational clear quest tool task allocation developers executed proof concept implementations validate proposed technical solutions monitored daytoday local code development progress ensure quality deliverables manage issue may encounter technical project manager 092009032010 infosys ltd long island city ny jp morgan chase migration project involves actual transfer investment banking mainframe system new location line business required test functionality performance system migration deployed system operations group assist evaluate systems readiness performance developed new analytics tool rexx dyl280 scripts allow senior management understand performance impact migration monitored team progress enforced deadlines project manager 042009 082009 veolia north salt lake ut one global delivery center project management offices initiatives preassess validate managed staffaugmented projects ibm solutions delivery application services still compliance cmmi level 5 preparation scampi c scampi assessment assigned one appraisal team members focused project management work stream gathered evidence artifacts different projects application services reviewed compliance opal wwpmm standards delivered classroom training project managers team members regarding cmmi level 5 focused project management area conducted actual interview assessment harvesting evidence performed scampi c assessment global delivery center mainframe competency lead 032007 042009 veolia omaha ne overall responsible providing supplies mainframe resources fulfill different requirements local global opportunities mainframe one key areas built groundup provided foundation ph gdc niche capabilities liaised local global solutioning team sectorindustry leaders identifying requirements opportunities drive ph gdc mainframe competency collaborated crossfunctional teams draft project schedules resource plans negotiated critical mainframe resources consistently promoted reinforced positive behaviors developed succession plans release strategies created implemented project resource plan overall training plan staffed project appropriately skilled individuals maximized contributions globally integrated team addressed individual performance issues ensured team members opportunities education mentoring experience grow skills balanced critical resources across program ensure maximum client value developed leadership technical competency mainly focusing mainframe application technologies project manager 052006 112007 veolia pennsauken nj asean ibm mf maintenance support project comprise 17 applications written pli rexx using ims db db2 databases project one focus projects cmmi level 5 certification last may 2007 gave jessica knowledge exposure software engineering processes methodologies defined documented dousow description scope work list deliverables acceptance conditions slas completion criteria terms conditions isd ibm asean ams contributed developing project management system plan used define agreement isd ibm asean ams mentored 8 junior members delivery team ensure project risk issue log accurately maintained tracked budget performance baseline thru bimonthly financial reports sent ibm asean pm contributed development quality plan mentored team members execution plan collected reported status production ticket slas weekly basis using aprt tool provided corrected action variation outliers conducted reviewed project phase assessments team stakeholders enhancement projects tracked managed risk issues resulted corrective action every weekly team meetings conducted kickoff status meetings teams ensure dissemination timely project information managed day day operation production support meet sla addressed escalation change request assessed team member skill sets assigned appropriate project tasks responsibilities maintained organizational chart documented team responsibilities roles expectations effective team work project manager 102006 072007 general dynamics telework australia sales reporting project one ibm global accounts performed ph gdc formerly known application services provides application maintenance supports well application development ibm australias frontend requirements technologies used merely brio query tools db2 ibm australias business intelligence applications managed scope cost schedule contractual deliverables ibm solutions delivery ibm australia defined documented dou description scope work list deliverables acceptance conditions completion criteria terms conditions isd ibm au established project plan gained client agreement plan part project management system used microsoft project rpm tools develop project plan incorporating baseline assumptions define deliverables timeline conducted weekly meetings prepublished agenda resulting actions minutes recorded team data repository managed work budget created bimonthly financial reports reviewed project stakeholders technical project lead 072005 052006 ibm solutions delivery ibm australia city state assigned technical lead translates high level design low level design created batch programs using rexx scripting new wintel server infrastructure project designed developed ms access frontend maintains updates wintels production db2 database designed created vba script excel report automation created brio queries pull data different db analyzed enhanced existing ap reports business process improvement senior cobol developer consultant 012005 042005 spl world group manila manila ph associate specialist 2002 012005 bpi computer systems corporation manila ph work history education bachelor science electronics communications engineering 2001 university east licensed electronics communications engineer