jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom summary 9 years experience supervising crossfunctional sales teams complex employee training strategic account management executive level collaboration creating customercentric programs facilitating training trained 600 employees quarterly annually sales conflict management project management directed sales operations training marketing 100 events per year business sales exceeded 794 business sales goals closing 12 million product sales surpassed 400 annual sales goals due innovative customer engagement less 35 days tech startups 8 years consulting managing techstartup businesses converting client liabilities assets designing customercentric engagement programs facilitating employee engagement professional development tactical approach innovative teambuilding indepth understanding cultivating longterm business partnerships motivational speaking core qualifications empowering motivational public speaker microsoft suite proficient outlook excel publisher power point word etc google suite analytics docs calendar gmail etc deploying executing scalable training programs strategic clientfacing engagement dynamic sales presenter high energy facilitator complex account management multiproject management fastpaced environments innovative professional development collaborativeteam leader achievements professional experience 062014 current business banking specialist first citizens bank alpharetta ga exceeded 794 quarterly business sales goals 12 million products 40000 per day proxy 35 days facilitate international business presentations merchant services payroll services tech products daily deploy original sales training programs identify kpis marketing trends junior senior executives train diverse business sales channels adaptable facilitation styles charismatic energy high impact coach employees quarterly crossselling business products sales strategies crosscustomer engagement manage develop budget reconciliations diverse startups exceed business revenue goals low budgets 072013 062014 personal banker columbia banking system inc sandpoint id cultivate longterm business partnerships upholding banking policies providing elite customer service senior level executives worldwide manage high value client accounts efficiently resolve high complexity issues analytical problem solving extensive regionalglobal coordination international clients collaboration diverse executive level teams closed 500k business loans automobile loans lines credit insurance products per quarter execute design customercentric engagement metrics assess daily weekly monthly impact 062013 current office marketing manager centerspace cottage grove mn supervise sales team training programs new hire orientations onboarding training classes staffing payroll design customercentric training curriculums career development programs direct marketing strategies direct multilevel events developmental training limited customer service training business sales event planning conflict management kpistrends promotional media events executed measurable social media outreach networking events exceeded 20 sales targets 012011 062013 residential communities coordinator amerisourcebergen corporation corporate new hyde park ny directed sales training customer service marketing 100 events per year accessible 76000 students facilitated designed scalable programs train 600 employees annually sales conflict management customer service crisis response business development cultural competency supervised evaluated extensively coached 13 crossfunctional employees served residential programmers community leaders engagement specialists fastpaced environments managed four highrise properties residential teams overseeing 1500 occupants including supervision emergency response staff budget reconciliations project management payroll 072010 012011 assistant community director esler companies king prussia pa supervised 50 crossfunctional employees overseeing 1800 residents 7 highrise residential properties managed employee training programs curriculum content emergency response staff residential teams adherence federalstate laws university hr rules hospitality regulations exceeded performance expectations increased responsibilities resulting promotion within 6 months 072008 052010 assistant hall director washington state university city state directly supervised 12 resident advisors 34 desk staff 20 community volunteers fastpaced environments trained instructed 150 employees sales customer service project management conflict management human resource services intercultural competency security procedures oversaw two large highrise properties 1500 residents 2 front offices facility budgets payroll executed strategic recruitment campaigns facilitated interview selection process 40 employees awarded program year directing dance haiti benefit concert fundraising 20000 082006 052007 public relations specialist washington state university city state supervised crosscustomer engagement curriculums palouse food project oversaw marketing outreach employee training programs interns volunteers directed executed radio commercials advertisements specific community development health education hunger related issues tutored children autism required innovative approach assess students individual academic needs using patience sensitivity compassion performance art 052005 072006 assistant warehouse manager gap inc city state managed warehouse recruitment interviews schedules customer satisfactions surveys employee recognition efforts trained instructed new sales associates employees diverse customer service etiquette increased store revenue 30 oversaw inventory shipments provide consistent warehouse organization enhanced duties responsibilities sales associates education training bachelor liberal arts sociology dance washington state university social sciences wells fargo bank na pullman san francisco wa ca business personal banker academy entrepreneurship business safe registered financial banker sociology dance certifications community involvement affiliations skills academic account management advertisements approach art banking budgets budget business development coach conflict management content credit client clients customer service customer service training direct marketing directing event planning fast financial functional fundraising human resource hr insurance international business inventory team leader marketing excel microsoft suite outlook power point publisher word networking payroll policies presenter presentations problem solving project management promotion proxy public speaker radio recruitment selling sales sales training staffing strategic supervision employee training training programs