jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom summary highly motivated problem solver effective communicator technician seeking transition us navy civilian career successfully completed 1 overseas deployment works well team members groups diverse backgrounds experienced technical troubleshooting team management administrative accountability supply management skills military experience secret security clearance desktop support software debugging troubleshooting diagnostics data entry customer service expert equipment maintenance specialization strong verbal communication radio frequency transmission signal processing information technology specialist 102021 122022 department defense barstow ca team lead network system security adept training coworkers new employees safety oriented root cause analysis forklift operator boom lift operator scissor lift operator mission oriented experience created new accounts reset passwords configured access servers file management software users built maintained successful relationships service providers vendors dealers consumers maintained records logs lifecycle documentation work requests reviewed requests service resolve difficulties documenting fielding tickets improve problem resolution monitored use maintain compliance established processes policies guidelines tracked prioritized tickets requests based severity potential business disruptions involved maintained working knowledge current hardware equipment completing required training reading applicable literature maintained strong call control quickly worked scripts address problems delivered fast friendly knowledgeable service routine questions service complaints helped clients navigate online systems within established frameworks obtain services lead maintenance technician 042020 072021 firstservice residential cliffside park nj inspected replaced repaired defective parts completed preventive maintenance created assigned work orders delegated tasks supervised work oversaw technicians delegated duties monitored work order completion worked team members complex projects maneuvered forklift around loaded pallets boxes materials maintained current forklift training certification required company policies performed troubleshooting diagnostic procedures systems components forklift models read followed schematics diagrams mechanical electrical hydraulic systems assessed equipment determine cause issue malfunction identified appropriate repairs explained technologyrelated details easytounderstand terms individuals different backgrounds various job positions fire controlman 022014 012019 united states navy city state graduated boot camp april 2014 promoted rank e2 lead radar technician operated performed maintenance missile launch functions aided senior leadership generating reports executive decisionmaking support directed controlled crowds base functions organized recorded facts prepare incident reports performed fault isolation radar systems deployment readiness volunteered united states honor guard team lead ive led 25 ceremonies naturalizations resulting 315 new us citizens mentored 3k sailor freshly boot camp personnel clerical duties 2015 promoted rank e3 barracks supervisor led room inspections cleanliness uniform inspects 201517 stationed virginia beach training 2016 promoted 3rd class petty officer 2017 stationed san diego ca server support team lead 102012 012014 applebees neighborhood grill city state supplied accurate course technique information maintained detailed records customers wanted ordered helping increase profits customers returned later date provided onsite training input customer data using microsoft software made immediate updates reflect room changes provided excellent professional service ensure guest satisfaction processed incoming mail packages placed envelopes bins dispersed personnel different staffing departments closed kitchen shift precisely followed closing checklist kitchen stations high school diploma 2012 allatoona high school acworth ga military certificate basic electronics training 2014 apprentice technical training chicago il acdc circuits digital electronics first aid motor generators motor controls radar systems education training electronics radar fundamentals certificate electronics radar fundamentals 2015 aschool electronics radar stud chicago il cable system installation maintenance electromechanical systems troubleshooting maintenance networking fundamentals spq9b radar technician 2016 cschool virginia beach va electronic systems troubleshooting maintenance performed preventive corrective maintenance ranked top 3 percent school rolling airframe missile certificate rolling airframe missile 2016 cschool virginia beach va ranked number 1 sailor graduated top sailor class 979 electronic mechanical control systems