summary jessica claire 100 montgomery st 10th floor555 4321000 resumesampleexamplecom insightful psychotherapist experience employment counseling settings prior history mental health industry proficient applying cognitive behavioral therapy promote client growth change adept facilitating individual couples therapy focus meeting client goals hardworking psychotherapist progressive experience across various mental health settings background working inpatient environments knowledgeable providing supervision interns volunteers skills confidentiality goal development safety risk assessments client goal planning microsoft office experience patient evaluation progress monitoring patient evaluations developing relationships dissociative disorders competency mood disorders specialist psychiatric population familiarity qualified mental health specialist premise health ottoville oh adhered hipaa confidentiality requirements safeguarding files 082021 122021 trauma informed care specified patientsfamilies direction supervision rncare manager responsibilities include provision safe therapeutic milieu crisis intervention assistance activities daily living selected compiled relevant information resources clients support individuals overcoming mental emotional problems facilitated weekly group sessions focused various issues help groups individuals assessed mental physical conditions clients consulting professionals conducting interviews completing assessments helped clients deal substance abuse mental illness concerns delivering personalized counseling support ficiess specialist new york university brooklyn ny 122021 current greeted assisted guests entering facility provide general information answer questions monitored fitness floor observed equipment use address safety concerns communicated patrons fitness floor area build positive atmosphere offer exercise equipment instructions aided guests seeking maximize results demonstrating exercises equipment techniques suitable specific skill level responded promptly incidents emergency situations promoted business physical fitness attending offsite promotional community events educated guided clients safe appropriate exercises individual levels fitness physical abilities guided clients safe exercise taking account individualized physical limitations leod patient service representative hyatt hotels corp burlingame ca 062019 082020 accessed patient information various software applications maintaining strict confidentiality remain compliant hipaa regulations answered patient questions fielded complaints resolve issues coordinated patients healthcare professionals meet patient needs scheduled confirmed patient appointments patients healthcare professionals supported hospital clinic operations using customer service skills detailed system knowledge documented managed patient information computer system scheduled patient appointment procedures referred patients appropriate professionals services supervised team representatives monitoring patient satisfaction assessing performance resolving complaints educated patients families treatments procedures medications continuing care community resources front desk representative hopebridge autism therapy center city state 092017 032019 answered phones respond customer inquiries transfer calls appropriate staff members handled payment processing provided customers receipts proper bills change welcomed patrons front desk engaged friendly conversations conducting checkin process managed customer complaints rectified issues complete satisfaction addressed welcomed large volume guests business per day improving overall customer service engagement cultivated professional relationships guests active response dedicated assistance improving customer retention initiated updated maintained electronic medical records education training high school diploma 052017 westerville south highschool westerville oh bachelor arts psychology 122021 ohio state university columbus oh moters health administration health administration franklin university columbus oh 022022 languages english negotiated certifications certified personal trainer cpt cprfirst aid basic life support bls twi negotiated