jessica claire resumesampleexamplecom 555 4321000 montgomery street san francisco ca 94105 professional summary highly driven professional experience business administration business analysis business growth human resource management managed teams created opportunities provided solutions businesses using data improving certain work protocols introduced systems scaled company productivity 20 seeking transcend management field using technology data improve business systems skills leadership project management verbal written communication time management organization business intelligence compliance spss microsoft power bi tableau microsoft office packages data analytics data mining education merrick school business baltimore md 082020 master science business administration business analytics work history liberty university graduate student assistant lynchburg va 082021 current assisted advisors facilitation recruitment outreach campaigns managed data information required track department progress throughout academic year worked closely advisors entire process recruitment retention students helped create systems facilitate ideas aid retention increase student populations facilitated newly designed webinar help connect engage prospective students transition process remote hybrid learning format thus increasing student participation 5 provided administrative support merrick advising center ensured smooth functioning office remotely inperson provided support advisors undergraduate graduate assistant deans completing special projects weekly need basis corelogic executive administrator project coordinator chantilly va 122017 current managed 30 staff members helped developed system reduced staff turnover organization 10 improved office culture organized scheduled company meetings events executive team handled assessment implementation clients health care plans monthly reduced error rates 10 providing precise payroll calculations 30 employees using work system conducted onboarding training influenced 5 attrition rate educating new employees company protocols analyzed staff performance job conducting weekly inperson audits fire shot usa senior business system analyst city state 082019 082021 led team 5 development training user acceptance testing plans product increasing productivity innovation 5 built new business processes regarding change management policies procedures increasing business efficiency product transition 20 effectively tracked teams progress including burndown velocity released forecasting reducing work hours 2 performed daily weekly monthly reviews analyses current processes using operational metrics reports boosted team velocity 20 slashing rework pokayoke wrote updated project documentation including system procedures training materials increasing productivity 1 christopher timi associates consultant business project manager city state 082017082019 improved relationship clients successful account management ontime project delivery annually maintained regular client communication satisfaction ensuring opportunities challenges addressed daily managed provided strategy office various projects business needs prepared proposals statements work impacted business positively thus improving revenue employee salary 10 translated clients business needs detailed business requirements documents use cases systems interaction diagrams leading 15 increase client referrals accomplishments introduced systems scaled company productivity 20 seeking transcend management field using technology data improve business systems used microsoft excel develop inventory tracking spreadsheets resolved product issue consumer testing