jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom professional summary human resources executive plus 10 years progressive hr experience advanced knowledge employment law compensation recruitment employee relations engages hr service providers suppliers hr systems payroll insurance training development promote high performing organization efficient operating systems professional skilled staff sound financial resources maintains strong stakeholder focus serviceoriented attitude excellent organization interpersonal skills excel multi cultural environment skills employee engagement compliance staff compensation personnel information systems staffing recruiting professional employee relations training development human resources operations employee handbook development recruitment hiring leadership development ms office process improvement administrative support supervision problem resolution training development relationship building team building relationship development first aidcpr communications onsite facility tours interviewing skills written verbal communication program development collaboration flexible adaptable computer skills troubleshooting project management work history human resources manager 122017 042020 qvc inc boise id strengthened enhanced processes managing complaints leading thorough investigations incidents concerns maintained 100 protocol procedural accuracy hris management tools achieved desired work environment performance proactively advising guiding 733 employees best practices overseeing hr training developed hiring recruitment policies drive transparent fair hiring process selecting candidates basis merit relevance job identified staff vacancies recruited interviewed selected best applicants established measures promote diversity drive equal access opportunity advancement cofounderoutreach coordinator 042009 122019 akoustis technologies inc huntersville nc trained members develop skills analysis commitment toward mission facilitated weekly meetings discuss internal operational issues current events impacting community advocacy led regional sales meetings education programs enhance employee development performance supervised team conducted performance reviews evaluate offer constructive feedback presented clients information referrals assistance accessing resources food housing transportation functioned treatment team member interpreting social emotional family system problems strengths members identified new business opportunities elevate market position achieve goals performed ongoing monitoring care plans evaluate effectiveness documenting interventions goal achievements suggesting changes accordingly human resources coordinator 082012 032016 brewer science springfield mo liaised hr management devise update policies based changing industry social trends worked closely hr business partners facilitate yearend talent reviews articulate team strengths partnered department create streamlined onboarding process new hires conducted companys internal investigations associate complaints coordinate legal department relations matters explained human resources policies procedures employees created job descriptions attract targeted talent pool within market wage range mentored staff constructive feedback performance assessments professional development opportunities enhanced leadership diversity acumen across escalations resolutions change management successfully meet service level agreements human resources specialist 022007 062012 atlanta gas light company city state boosted employee morale establishing fair job descriptions grades salaries benefit programs accordance market standards liaised employees senior leadership address inquiries complete contract processing foster problem resolution liaised hr management devise update policies based changing industry social trends oversaw facets staff client training objectives install knowledge federal state local regulations requirements implemented employee engagement development activities presentations training maximize productivity unite workforce evaluated staff performance multiple facilities made recommendations training improvement boosted staff morale coordinating special coalition events projects wellattended proactively identified solved complex hr problems impacted operations management business direction strategized longterm business needs driving employee feedback process improvements education master science adult education organization development strayer university douglasville bachelor science indiana university bloomington bloomington