jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom summary qualified mental health technician providing 10 plus years experience delivering care mental health substance abuse conditions genuine offering quality patient care fostering relationships counseling building communication treat various types patients expert maintaining upbeat attitude achieving peak performance skills able lift 100 pounds professional bedside manner vital sign monitors phlebotomy experience mht ii mentorcptpatient advocate 052009 current marsden holding llc pewaukee wi preparing specimens samples medical terminology conflict resolution abilities calm levelheaded duress provided excellent service patients personable communication effectively managed daily charting patient ie safety round vital signs provided pt welcome orientation monitored patients managed milieu encouraged guides patients groups activities maintained safety rules according hospital policy obtained variety blood samples venipuncture capillary puncture using syringes butterfly needles straight needles verified collection orders communicated discrepancies nurses labeled blood vials critical information like time collection date patient name enforced infection control sharps disposal procedures protect patients coworkers self maintained fullystocked phlebotomy cart carrier station prepared bloodcollecting equipment draw blood safely store transport samples built trust minimized patient discomfort phlebotomy procedures assisted patients selecting appropriate courses actions obtaining needed support provided knowledgeable compassionate service response types patient questions concerns coordinated patients healthcare professionals meet patient needs security site supervisor 012004 082010 hca mcminnville monitored entire facility using cctv simultaneously performing dispatch duties spearheaded use hightech surveillance software provide full security coverage market square bldg developed implemented training methods promote improved officer performance periodically reviewed existing policies procedures made recommendations improve security implemented new security protocols prohibit trespassing increase safety provided security team leadership contributed oncall duties managed staff schedules shifts events minimize overtime costs demonstrated ability think fast remain calm pressure supervised property entrances exits monitored employee safety trained new security officers safety protocols company standards recorded required data incident reports files quickly accurately medical assistant limited xray 042000 122003 novant health mocksville nc organized charts documents supplies maintain team efficiency supported functions diagnostic technical treatment procedures including setting operating special medical equipment apparatuses performed front desk duties including answering phones scheduling appointments greeting patients ordering supplies recorded vital signs medical history patients conducted patient interviews gather health history vital signs information current medical issues relayed messages patients physicians concerns condition updates refill requests facilitate effective treatment led patients exam rooms answered general questions prepared patients physician explaining process assisted physicians preparing patients procedures including limited ekgs phlebotomy glucose testing pulmonary function tests xrays assisted diagnostic testing collecting packaging biological specimens internal laboratory analyses cleaned restocked prepared exam rooms medical equipment educated patients medications procedures physicians instructions dialysis technician 032003 102003 scott white hospital city state sustained hemodialysis workflow inventorying restocking needed equipment supplies performed routine sterilization cleaning maintenance hemodialysis machines equipment transported patients rooms prepared treatments inspected equipment conducted safety checks equipment instruments maintain highquality control standards took documented patients vital statistics including temperature blood pressure pulse respiration rates dialysis treatment attached dialyzer tubing dialysis machines use hemodialysis treatment assisted doctors nurses support staff preparation conducting patient procedures education training practical nursing pioneer pacific college beaverton currently looking possibly transferring rn program discuss person diploma medical assisting limited xray 081999 apollo college portland 40 gpa honor roll diploma certification surgical technology 081995 temple college temple tx 30 gpa certifications september 2019 alison line study suicide violent behavior substance abuse certificate may 2019 paramedical insurance examiner national certification 12086 april 2019 npce phlebotomist national certification 197626 mental health studies march 2019 national cpr foundation bls certification 9ee3617