jessica claire resumesampleexamplecom 555 4321000 100 montgomery st 10th floor professional summary resultsoriented business leader 6 years experience daytoday business operations management effective liaison key clients accounts external business stakeholders offering ability leverage trends across industries markets derive solutions approaches focused creating value customers profitability company demonstrated ability streamline processes efficiency productivity wellversed applying multifaceted approach managing safety operations productivity across multiple business lines merger acquisitions specialist adept creating seamless integration new operations businesses accomplishments promoted operation manager 2 months exceptional performance trained mentored 60 employees raised employee retention rates 15 2year period implementing tieredinterview system organizing minimum 2 team outings per quarter created company culture initiative raised employee satisfaction rates 25 yoy used microsoft excel develop inventory tracking spreadsheets supervised team 30 staff members skills budgeting forecasting project development life cycle management information systems team leadership relationship development project management budgeting strategic planning project planning develop negotiation business administration customer relations specialist operations management education university houston houston tx mba business managerial economics university houston houston tx 2018 bba business managerial economics work history chainlink labs operations manager chicago il 052018 062021 administered ongoing training administrative staff effort achieve fully cross functional team processed transactional forms correspondence checks appropriate follow across processing areas forge compliance principal review standards drove process improvements antiquated procedures developing innovative methods optimal efficiency represented management team administrative functions collaborated various system process updates including facilitating training coordinating onsight seminars align operations mission objectives ensure compliance company policies procedures ensure optimal operating efficiency precise scheduling problem resolution clients managers business unit fedex cross border fundraising volunteer cadillac mi 062017 032020 attended events develop professional network potential donors strategized client development team members manage budget synchronize volunteer efforts boost funding initiatives planned implemented fundraising events raised approximately 15000 funds 4 months planned organized special events solicited corporate sponsorships set matching gift donations reach financial targets cultivated impactful social media presence twitter instagram platforms offering content relating fundraising campaigns organizational objectives developed implemented marketing campaigns targeting donors resolved problems improved operations provided exceptional service championx corp project manager team leader evansville wy 062016 052018 completed assignments ahead deadline adhered industry practices company standards safety protocols work developed implementation methodologies rein project costs meeting key milestones developed initiated projects including managing costs schedule performance developed executive presentations reports facilitate project evaluation process improvement achieved project deadlines coordinating contractors manage performance drove team success shared vision recognition quality performance applied performance data evaluate improve operations target current business conditions forecast needs versare management executive administrative assistant city state 092013 122017 streamline operations instituting proficient processes enveloping file organization accurate check processing correspondence creationdissemination create comprehensive internalexternal reporting correspondence exploiting depthdata research facilitate team training initiatives maximize productivity drive operational excellence operational support administrative oversight financial management team including serving subject matter expert improving outdated procedures partnered management coordinate new branch opening start upresulting seamless operation devised deployed monitored processes boost longterm business success increase profit levels arranged travel agendas prepared presentations materials documentation use contractor meetings engagements responded emails correspondence facilitate communication enhance business processes