jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom summary industrious sales management professional 4 years retail experience enterprising approach expanding territories enhancing efficiency streamlining processes focused strengthening customer retention serviceoriented strategies exceptional history success developing deepening sales channels skills sales team evaluations action planning revenue monitoring lead development abilities effective selling strategies personnel training document coordination skills mentoring coaching persuasive negotiations product service management experience 092022 current financesales assistant window nation boston rapport relationship building sales presentations key account development exceptional multitasker effective retail sales manager superb time management social media savvy fluent urdu hindi pashto punjabi resolutionoriented accepted completed cash check credit card payments arranged new merchandise signage appealing displays encourage customer sales move overstock items sold various products explaining unique features educating customers proper application usage built maintained relationships peers upper management drive team success reviewed files recordings documents obtain information respond requests gathered coordinated sales materials necessary complete transactions answered incoming telephone calls provide store products services information cultivated new business opportunities sales professionals using cold calling networking tactics 032019 current assistant sales manager wireless rowland heights ca established action plans team members helped person attain objectives developed high end sales team individualized coaching helped sales professionals finalize customer sales handled escalated concerns taught new associates sales tactics performance improvement techniques met entire team weekly basis identify sales opportunities discuss strategies execute new promotions collaborated closely management team recruit toplevel sales talent fill positions within department oversaw office operations maintained store compliance promoted exceptional levels customer service asking openended questions assisting clients sales floor contacted customers via phone email explore connections offer services cement relationships managed employee payroll hiring termination training ensure maximum productivity optimized sales marketing directives closely monitoring employee progress reviewing regional local markets effectively managing inventories increased repeat customer base maintaining relationships highprofile clients effectively managing service issues 052018 032019 store manager saintgobain corporation faribault mn supervised trained customer service team members provide exceptional service driving retention satisfaction assessed optimized elevated operations target current expected demands mitigated risk ensuring regulatory compliance required licensing crosstrained every store role maximize operational knowledge remained calm professional stressful circumstances dealing unhappy customers effectively diffusing situations reviewed employee performance every week delivered constructive feedback improve weaknesses automated office operations managed client correspondence tracked records recruited hired trained new employees including monitoring review individual performance monitored supplier operations verify quality delivery schedule conformance contract specifications completed thorough opening closing shift change functions maintain operational standards day generated reports assess performance make adjustments 032017 062018 sales representative tmobile city state fostered relationships customers expand customer base enhance loyalty retention identified customer needs deliver relevant product solutions promotions meet target budgets placed orders answered customer questions inperson email phone maximize customer service improved overall customer purchasing experiences promote steady revenue monitored customer order process addressed customer issues prepared processed contracts order forms new existing customers followedup clients installations assess quality service customer satisfaction education training associate applied science marketing management sales new york city college technology brooklyn ny majoring marketing management minoring healthcare services 062019 high school diploma dewitt clinton high school bronx ny honor roll 3 consecutive years ranked top 10 class 32 gpa