professional summary jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom detailoriented live streaming service coordinator extensive knowledge scheduling customer service training dynamic individual proven history innovative effective thinking collaboration exceed expectations project completions committed accurate detailed accountability take dynamic new role skills self motivated analytical thinking problem solving detailoriented customer service work history principle specialist brand marketing digital 032020 current alcatraz cruises boston team collaboration verbal written communication project management organization training teaching facilitate zoom events guiding consumers selections enhance messaging provide maximum value includes posting content archive platforms including media center rtx broadcast zoom cloud involves timely communication organization scheduling administration team schedule processing event request tickets creating guide daily events providing monthly metrics evaluation involves daily updates quick turn around data manipulations responsible financial authorizations team involving submitting requests tracking payment amounts continually collaborating evaluating current processes creating new processes best practices vip team responsible training materials including pdf files power point video develop courses submitted learning management system access employees record video segments post library resources responsible boarding contractors continued support rtx broadcast using qumu platform archive video includes coordination content owners training troubleshooting sr computer systems technologist ii 012007 032020 raytheon city state time period worked several departments gbs corp iis various titles sr indstcom graphic artist ii sr telecom technologist ii sr computer systems technologist ii facilitated live webcast events using qumu platform included scheduling events maintaining metrics heading customer service managed rtx broadcast including training content owners facilitating video management develop taxonomy archive library set standards aging content naming conventions membership groups restricting access coordinated vendor installation upgrading qumu platform premise involved scheduling compliance communicating requirements finalized compliance requirements ato current state evaluation rtn broadcast upgrade continued support included completion scheduled gate reviews isr completion exim questionnaire approval dfars compliance 2019 review supervisor mark tarleton last year jessica continued take greater share technical compliance activity related web broadcast service includes technical interface vendor qumu raytheon infrastructure services team learning applying technical process functions required maintain upgrade administer qumu platform addition ongoing duties webcast operator customer service representative though team effort jessica driven much daily operational flow takes upon looks fill service gaps rearranging schedules coordinating customers partners dealing special requirements jessica performing grade level valuable asset organization company 2018 review supervisor mark tarleton 2018 busy year productive year jessica webcast tempo increase became deeply involved qumu platform design operation raytheons implementation year lost two key business partners one iis one sas webcast operator resources live recorded events jessica worked train replacement sas find way work around gap left iis resource despite 20 increase operator required events previous year jessica worked two major projects webcast events qumu platform rtn broadcast upgrade design rtn broadcast dfars certification effort required significant effort effect deepening understanding platform services required support learned benefits raytheon potentially career jessicas work projects development training content customer service experience benefit webcast service going forward beyond well positioned pursue avenues project management service support company inclined jessica always done well communicating beyond job function achieve whatever goal needed dfars upgrade design projects took disciplines worked little learn went wasnt afraid ask questions say didnt understand challenge assertion approach always understand vs simply performing task check box continuous learning approach allows apply learned next steps projects provide guidance coaching training needed going forward find ways automate processes control unscheduled work remove constraints within webcast team wherever affects workflow jessicas experience proven ability execute benefit effort graphic design 031986 012007 raytheonesystems city state started company college graphics department part group little everything including creating transparencies graphics proposals charts power point retirement posters promoted companys events designing marketing materials posters digital invites brochures designed graphics websites logos promotions marketing purposes suggested recommended techniques methods media best suited produce desired visual effects used adobe photoshop adobe illustrator adobe indesign develop new images took roles graphics assistant graphics specialist provide range across projects education bachelor science industrial artstechnology edu university north texas denton tx