jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom professional summary 16 years rich experience proficiency hp server automation developing unix shell scripts database administration presently associated hcl america technology expert working synchrony financial hp server automation subject matter expert interests awarded certificate appreciation remarkable performance hcl awarded star performer hp nse project honored eaward hp two projects saudi telecom patni honored eaward whitepaper getting selected hps technology event skills guest services inventory control procedures merchandising expertise work history loss prevention cash register operations product promotions consultant 072011 current iqvia holdings inc orlando fl driven complex technical projects support data center servers planning estimation deployment integration training hp sa opsware developed documentation assist build run team seamless operation support break fix issues around hp server automation opsware provide service rendered 2 major datacenters locations dallas tx phoenix az monitor change management incident management request problem management queues manage existing patches patch policies within opsware maintain version control maintain monthly microsoft security updates within opsware package new patches vulnerability remediation scripts within opsware planning scheduling patching manage hp server automation opsware environment manage agent connectivity manage package inventory apply patches hotfixes recommended vendor implemented satellite infrastructure current environment involved opsware support transition delivered kt session offshore folks hp tool opsware technology sa architecture components core documented sops opsware sa l2 tasks served key resource sme automation activities opsware activities expertise troubleshooting opsware agent issues opsware sa global shell api sa web interface sa client opsware support process gives brief sa core processes agent restart managed server developed several api scripts opsware automation sa server life cycle management completed technical documentation agent management process worked service ticket sla providing access user request application access opsware client appraisal outstanding performance technical skills throughout project fedex technology hp server automation linux job description objectives responsibilities user administration mkacct perform hostname generation per tool perform account management tasks addremove accounts perform ip management per tool review basic compliance remediation tripwire server build using hpsa dns registrations hcl chennai technology consultant aug 22nd 2011 dec 28th 2013 projects undertaken ge technology hp server automation unix dba job description objectives responsibilities developed unix shell scripts extract data new data source parse using sed awk performed oracle database administration activities maintain size database worked extensively different flavors unix operating systems completed opsware support transition delivered kt session offshore folks hp tool opsware technology sa architecture components core documented sops opsware sa l2 tasks served key resource sme automation activities opsware activities learnt day day operations activity various platform engineering team escalation points organization structure opsware architecture environment built server bare os vmware tools using opsware provisioning process expertise troubleshooting opsware agent issues opsware sa global shell api sa web interface sa client opsware support process gives brief sa core processes agent restart managed server developed several api scripts opsware automation sa server life cycle management completed technical documentation agent management process worked service ticket sla providing access user request application access opsware scheduled cron jobs running tasks daily basis generating reports client appraisal outstanding performance technical skills throughout project worked slas incident request tickets part daily activities consulting associate 2006 072011 jones lange lasalle inc projects undertaken current current scheels sports service desk unix dba current current smith seckman reid inc saudi arabia hp operation manager current current capital one somerville integrated oracle ms sql db spi 26 database servers customized user defined metrics hp operations manager customized templates according customer requirement target servers flavors unix configured db spi unix servers tata mumbai implementer current current icici hp client automation enterprise city designed implemented core satellite 80000 desktops packaged 5 packages distributed across network proficiency packager publisher csdb editor implemented patch management installed configured mssqloracle database part application implementation patni mumbaibangalore technology support current current saudi telecom company saudi arabia technology technology consultant 2006 072011 hewlettpackard city state attended team meetings resolve technical project issues coordinate team members review project schedules reviewed project goals objectives project manager design team mentored less experienced architects trained architectural personnel created new innovative approaches problems discussed project managers communicated vendors contractors incorporated input project designs planned led professional development reviews lessons learned sessions oversaw implementation application developments identified corrected performance issues trained users proper use hardware software followed internal procedures change management incident management escalation sr software engineer 032000 112005 webspectrum software pvt ltd city state developed test cases network management systems performed unix system administration patch management hpux tested various nms tools developed developer 2000 forms root cause analysis modules developed unix shell scripts mks version control installed configured oracle database discovered monitored routersswitches firewall etc configured threshold trap generation configured custom maps uploaded mibs specific traps configured custom actions email generation developed unix shell scripts discover nodes using snmp polling education bachelors engineering instrumentation 1998 university bdt college engineering karnataka top 74 class graduated degree bachelor engineering additional information honors awards awarded certificate appreciation remarkable performance hcl awarded star performer hp nse project honored eaward hp two projects saudi telecom patni honored eaward whitepaper getting selected hps technology event date 11152016 place alpharetta ga usa