payton webster personal banker 12467296374 hickory hills il namegmailcom linkedincominjanetcple skills data analysis frs customer interaction loan applications personal financial management summary banking professional datadriven mindset client management skills experienced asset management credit analysis investment portfolio management experience personal banker assistent renaud 2016 present springfield il education financial analysis risk portfolio managemnet renaud asset management broker service provider constantly awarded 100 customer service surveys implemented improved customer service processes reducing refunds customer dissatisfaction 50 northwestern university opened accounts cross sale ratio 4 products opened 2006 2010 illinois accuont executive business analysis requirements gathering commercial awareness modelling business processes iseb british computer society 1999 2000 thompson ltd thompson ltd multinational financial services company q1 2010 awarded top performer achieved targets 75 times every year closed 200k worth consumer loans online finance advisor boyle ltd 20092012 springfield il 20082009 springfield il strengths q detailoriented datadriven individual always relies hard data accuracy key making right decisions delivering results focus key inputs deliver right quality timely fashion problemsolver emphatetic towards problems people take time understand issues root cause work clients solve boyle ltd financial services provider corporate banking retail banking investment banking treasury private banking asset management managed pipeline excess 300k salesforce crm certified ibf cacs papers 1 2 cmfas 1b 5 6a 8a 9 9a hi maintained monthly customer service score 100 credit analysit schmeler schmeler international bank providing full suite banking services 2006 2008 springfield il managed grew 350 remote portfolio inactive client accounts part new initiative appreciated audit team preventing fraud surpassed monthly quota educating onboarding clients digital engagement platform 110 powered enhancy wwwenhancvcom