jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom summary accomplished detailoriented analyst bringing indepth knowledge skill set achieve operational efficiency business process improvement data analysis seeking opportunity grow within progressive organization accurate highly ethical work related assignments driven succeed highlights business process improvement forecasting planning budgeting project management scope project definition operations management risk management performance tracking evaluation project analysis talented public speaker superb communication skills advanced problem solving abilities critical thinking decisive leader team building powerful negotiator exceptional time management skills tactical execution professional value offered broad experience financial services customer care management include credit analysis account management collections aml compliance ofac requirements msb laws regulations queue management analysis experienced debt collector strong understanding fdcpaftc laws regulations remarkable ability plan coordinate lead expedite work projects sales revenue generation promotion sales tactics market research analysis competitive market growth immense ability interpret complex rules regulations exceptional ability communicate others verbally writing proficient microsoft office excel accurint word lexus nexus innovis dos php html experience business analyst 112012 072013 2k remote ca division responsible antimoney laundering bank secrecy act usa patriot act ofac sanctions compliance global corporate banking operations senior analyst responsibilities included managing caseload investigations perform analysis followup documentation working cases beginning completion according citi aml procedures policies investigations generated sources include case management tool clienton boarding maintenance transaction monitoring referrals government sources referrals business partners process included documenting reporting investigative findings preparing case files review collecting examining financial statements documents assist identifying unusual transaction patterns conducting research available bank systems internet databases consistent resolution investigations write file suspicious activity reports sars recommend relationship retention referrals business partners process included documenting reporting investigative findings preparing case files review collecting examining financial statements documents assist identifying unusual transaction patterns conducting research available bank systems internet databases consistent resolution investigations write file suspicious activity reports sars recommend relationship retention termination track account closures required interact senior management compliance legal business sectors concerning aml issues document research analysis conducted case management system followup additional points contact poc needed identify additional information support case liaise citigroup units advisory business compliance teams csis fiu legal law enforcement conduct cross sector reviews among multiple citi business lines triage cases identify items appropriate senior management escalation may provide direction junior staff sales manager 2012 102012 midas hospitality belmont nc systematically optimized ecommerce company january 2012 subsidiaries included wwwcrazylittlemonsterscom wizelink electronics wwwwizetronicscom working sales manager developed marketing strategy target multibillion dollar industry increased sales 800 monthly gross directly involved management vendors shipment logs boosted company efficiency customer satisfaction streamlining processes deemed inefficient directly involved search engine optimization coordinated sales promotional efforts delivering exceptional customer services sales territory tracked analyzed interpreted trends senior account manager 102010 072012 allied universal security ladera ranch ca jpmorgan chase tampa fl senior account manager job interest protection relationship management managed high risk accounts due payable charging within 30 days day day duties included investigating new locationcontact information consistent effectiveness coaching motivating staff negotiating analyzing financial situation resolving sound solution process included queue management datacredit analysis processing documentation assistant manager 072009 102010 coffee bagel brands el segundo ca amscot financial tampa fl managed team 3 financial associates monitored hundreds accounts daily included limited underwriting processing new accounts evaluating credit risk processing nonpublic documents complying federal state laws staff negotiated payments delinquent accounts managed branch collections arranged followed clients processed checks wire transfers deferred deposits worked directly district manager create positive growth building relationships putting effect companywide marketing strategies conducted hundreds transactions daily identifying suspicious transactions filed ctrssars necessary complied federal laws regards money laundering including aml guidelines us patriot act ofac requirements bank secrecy act education high school diploma general education sierra high manteca ca