ruth medhurst 6896 okeefe ports los angeles ca 1 555 796 6135 work experience information technology intern summer detroit mi building presentation skills coached mentored tru simulation training leadership 052017present gain technical foundation acquire leadership skills project management experience crossfunctional process knowledge performing functions projects scope requirement documentation test case development user acceptance testing supporting businesses daytoday activities system usage entitlement alternative analysis researching providing alternative solutions acting liaison businesses understanding business processes partnering system process changes information technology intern gs phoenix az applications operating software customer assistance priority levels participate active team member working various projects within assigned team provide input express creative solutions problems enrolled formal university college internship program applied experience big data multiple computer programming languages assists business analysts documenting current business procedures processes 052012122016 information technology intern dallas tx 022009022012 programmer analyst responsible interpreting requirements implementing systems tasks include limited assisting design programming executing simple test plans write compile basic code fundamental understating java ccc key requirement project manager perform various tasks ensure projects produce highquality deliverables remain schedule budget knowledge systems terminology key requirement systems analyst acts liaison internal business partners responsible gathering documenting customer requirements assist creating use cases conducting testing applications systems role requires interpersonal skills customer interaction well knowledge programming requirement documentation versatile technologists analyzes computing requirements system needs supports multidisciplinary systems application activities installs configures maintains systems hardware software components role involves working data centers desktop services infrastructure projects testing software applications business systems assisting daily change management process creating documentation business processes working network infrastructure teams marymount california university bachelors degree computer science education professional skills 20042009 excellent english language verbal written communication skills ability communicate effectively nontechnical personnel strong team player interpersonal skills work effectively endusers coworkers strong pc mac hardware computer networking skills strong skills preparing reports research results excellent project management skills focused outcome based results strong analytical problemsolving skills attention detail strong pc software product skills windows ms office ms excel access