jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom professional summary addition academic duties contract work consultants toledo majority work design medium span highway bridges ohio participated design superstructure substructure approximately 50 bridges also designed several short span bridges also designed reinforced concrete box culverts casting plant ohio additionally developed designed many 3sided concrete culverts designed precast foundations also grant nasalewis research center cleveland wind energy projects office managed program us doe concerning large horizontal axis wind turbines largest turbine 200 diameter twobladed rotor 300 tall tower custom cabinetry expert lifts number pounds safety compliance blueprints schematics project estimation bidding skills trained autocad hair cutting scaffolding construction heavy equipment operation work history senior civilstructural engineer 052006 042016 freeportmcmoran copper gold inc green valley az attended professional training courses maintain current knowledge licensure participated design reviews within teambased structural planning committees selected construction materials projects created costeffective sustainable safe plans large small bridge projects improved traffic flow reduced congestion designing bridge systems last many years population growth inspected evaluated existing buildings structural deficiencies code violations prepared presentations outlining proposed designs customers incorporated feedback final plans performed quality inspections plans documents calculations well inprogress final bridge construction oversaw construction number new buildings bridges company name assisted drafters developing structural design products using drafting tools computerassisted design cad drafting equipment software professor civil engineering 081993 052006 unlv city state drove type type operational improvements resulted significant savings improved profit margins coordinated type team developing project plans prioritized initiatives liaised job title organize perform timeframe quality standard training new existing staff adhered established policies procedures compliance satisfactory audit rating determined recommended methods address improvement opportunities developed standard operating procedures document workflows current future process steps professor civil engineering 011966 061993 university toledo city state liaised job title organize perform timeframe quality standard training new existing staff sorted product provided expertise nonconforming product requirements worked type customers understand requirements provide exceptional type service improved quality processes increased efficiency effectiveness calibrated instruments scales production area quality lab adhered established policies procedures compliance satisfactory audit rating developed team communications information type meetings inspected inbound outbound products compliance established industry standards company policies procedures developed exceptional attendance record special attention punctuality preparation work upon arrival increased customer satisfaction repeat business relentless pursuit resolutions problems arising product service protecting company reputation loyal client base negotiated agreements employees clarify misunderstood directions resolve conflicts affecting performance developed updated maintained database existing potential customers software offered datadriven recommendations aligned overall company strategies prioritized process improvement initiatives partnered crossfunctional teams conduct thorough discovery due diligence existing processes managed archived quality documentation participated internal external quality audits worked job title resolve type problems improve operations provide exceptional customer service followed quality standards procedures minimize errors maximize customer satisfaction instituted task contribute longterm plans organization business processes evaluated quality problems performed action identify resolve issues led type team delivery type project requiring close cooperation among members share information develop solutions meet broad array deliverables equipped organized facility comply company strategy online offline quality controls drove type type operational improvements resulted significant savings improved profit margins devoted special emphasis punctuality worked maintain outstanding attendance record consistently arriving work ready start immediately identified resolved process issues encourage smoother procedures efficient workflow overall business growth determined recommended methods address improvement opportunities developed standard operating procedures document workflows current future process steps resolved conflicts negotiated agreements parties order reach winwin solutions disagreements clarify misunderstandings provided observations took measurements performed tests various stages according quality control plan coordinated type team developing project plans prioritized initiatives saved amount researching implementing type costsaving initiatives creating fresh new approaches longstanding problems managed quality assurance program including site evaluations internal audits customer surveys minimized costs maximized returns resulting amount timeframe savings conducted training change management processes improve operations monitored social media online sources industry trends monitored social media online sources industry trends collaborated team define business requirements organizational processes achieve productivity standards adhere accuracy standards updated quality control standards methods procedures meet compliance requirements analyzed current business plan identified inefficiencies existing processes tracked performance following implementation improvements investigated resolved customer complaints foster satisfaction phd structures 041974 purdue university west lafayette master science structures 011962 purdue university west lafayette bachelor science civil engineering 061955 university toledo toledo oh member institute logistics transport milt certified protection officer cpo education certifications