jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom next director vp pmo proven vice president director project management office helping companies translate business goals reality demonstrated success offering strategic leadership creation continuous improvement execution project management processes practices instrumental overseeing project metrics designed monitor project success report progress defined objectives implement corrective actions per requirements stellar record optimizing workflows assessing identifying implementing ways enhance overall effectiveness stellar record enhancing performance maximizing customer satisfaction rates possess comprehensive experience directing critical aspects technology working managed service provider msp working security hardware helpdesk application development professional service projects leading skills assessments building team members mentoring building skills development plans led agile efforts shepherd servant leader making teams powerful agile capable selforganization resourceful vice president 25 years resultsoriented experience business intelligence operations management culturallysensitive ethical professional demonstrated success developing implementing optimized solutions versatile leader recognized driving results collaborative inclusive manner highlymotivated employee desire take new challenges strong work ethic adaptability exceptional interpersonal skills adept working effectively unsupervised quickly mastering new skills skills strategic planning industry best practices proposal writing complex problemsolving portfolio finance management process improvement mergers acquisitions performance monitoring relationship building budget oversight negotiation persuasion partnerships affiliations resource allocation revenue cycle management okrs kpis business development recent experience business growth marketing strategies proposals presentations leadership people development portfolio management effective communicator public speaker change growth management executive leadership employee motivation performance profit loss management strategic planning execution stakeholder management relationship team building complex problem solving organizational development integrity transparency vice president professional services project program management 102022 current boeing coppell tx partners elected promote vice president merging two teams professional services project management office internal merger included nine service rebrands led operational overhaul 9 services organizationwide rebrand delivered professional training groups 20 people time participated 80 hours interpersonal professional training identified problems implemented solutions better streamline operations communicated regularly executive team members deliver pertinent details related progress status direction projects delivered strategic input business decisions deals led team strategic executivelevel planning developed analyzed cost vs revenue metrics monitor staff performance gained 18 increase operational margins restructuring internal teams professional fees director strategic project management office 062010 072022 cvs health cypress tx madwolf technologies led high performing projects streamline entire life cycle product development whilst responding constant changes priorities build recurring monthly income model adding 29 regular income rmm model company operational overhaul several services organizationwide rebranding delivered professional training groups 20 people time provided organizational leadership collaborated executive partners establish longterm goals strategies company policies oversaw corrective action plans remedy structural organizational departmental issues hired trained mentored multiple staff members maximize productivity led servant leader signed approved budgets new funding program initiatives implemented strategic offerings enhance companys suite products services strategized implemented plans transform revitalize operations capitalizing emerging msp trends caused worldwide pandemic fostered collaboration development new practices business leaders created program promote new managers within leading cohesive leadership structure promoted brand awareness increasing market penetration across ngonpo markets developed longrange plans business growth resulting 21 increase annual sales trained mentored project managers project methodologies resource planning partnered department directors key process improvements established initial project budgets regularly tracked actual costs projected costs created project plans based project schedules scope capture key milestones deliverables drafted new improved existing project management office policies processes director ps pmo 072019 102022 cvs health el paso tx renewed company scratch renewed focus providing oneonone consulting services robust communication plans better decision making leadership community confidence guided clients developing skills strategies dealing problems planned executed 640 shortterm projects area professional development community service gained 18 increase operational margins restructuring senior project manager 042006 122009 astoundry city state assessed project risks devised mitigation strategies avoid potential roadblocks kept project teams ontask proactive control budgets schedules scopes evaluated determined delegated tasks staff based client needs capacity planning projectspecific initiatives application development manager 012002 042006 rtaz consulting services city state analyzed workflows established priorities daily operations provided company users tech support problems account maintenance maintained knowledge advances information technology systems applications evaluated organizations technology recommend upgrades hardware software consultantinstructor 012000 012002 productivity point international city state implemented strategies take advantage new opportunities application development manager 011998 012002 asurion city state identified problems implemented solutions better streamline operations communicated regularly executive team members deliver pertinent details related progress status direction projects delivered strategic input business decisions deals education training bachelor arts business administration business administration information technology project management 092024 american intercontinental university houston activities honors inductee alpha sigma lambda honor society aiu issued february 2023 inductee national honor society issued may 2022 volunteer work brunswick meadows hoa bod treasurer may 2018 present houston tx south texas italian greyhound rescue may 2010 current italian greyhounds unique breed loving companion animals personally loved shared life home 30 years work national organization raise funds health education well rescue operations certifications pmi pmp classroom education certified rice university pmp application approved testing scheduled project management institute pmpaci progress project management institute scrum fundamentals certified sfc accreditation body scrum agile nov 2021 cred id 884796 websites portfolios profiles