phill hill maintown ny 77001 999 8881234 phillhill56aolcom business operations manager strategic planner operational leader strong background improving performance productivity efficiency profitability organizational operations proficient improving team performance innovative management techniques providing resources succeed possesses high degree integrity outstanding work ethic seeking apply management talents drive longterm company growth operations management business development relationship building contracts negotiations areas expertise conflict resolution vendor supplier management process change implementation cost reduction containment accomplishments featured television programs house hunters international house hunters selling ny built strong confidential relationships highprofile film television studio celebrity clients cultivated relationships fashion houses like jovani valentino armani prive carolina herrera christian louboutin gaultier primavera claires collection chloe givenchy alexander mcqueen badgely mischka enabling acquisition ontrend gowns clients customers devised effective sales marketing strategies generating 834000 net annual sales 2017 grew annual sales average 18 securing new customers clients representing abc company tradeshows industry events professional experience senior operations manager abc express 022008 current maintown ny manage 15k square foot high volume auto complex 6profit centers including full service carwash oil change new york state inspection center car detail retail store caf maintain consistent dynamic atmosphere real enthusiasm meaningfulness purpose customer experience satisfaction earn 5star evaluation 153 stores nationwide 5years row secret shoppers assessing customer service business operations hire train coach 26 team members pos systems company policy procedures customer service evaluate resolve conflicts well address internal external business problems build customer confidence actively listening concerns giving appropriate feedback create strategies develop expand existing customer sales resulted recommendations police departments government officials stellar reputation service