jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom professional summary project manager scrum master offering 10 years total experience impressive record delivering implementing project per scheduled deadlines extending postimplementation maintenance support technical support team client team oriented individual promoting exemplary presentation project management risk oversight skills demonstrative scrum master background communicating effectively leading highperformance teams considered expert prioritizing tasks optimizing workflows certified scrum master csm safe advanced scrum master sasm product owner product owner popm shell edge certification white belt proficient agile frameworks project management waterfall methodology documentation management risk identification risk mitigation planning quality assurance bba accounting business management texas southern university houston tx agile scrum master 102019 current certifications skills analytical skills planning coordination teamwork adaptability selfmotivated professional compassion customer interaction education work history cgi group inc los angeles ca support teams using servant leadership style leading example scrum master three agile teams 20 people identify process changes required accelerate development remove major impediments facilitate scrum scrum meetings following agile process use jira tool manage projects teams maximize collaboration value guide coach scrum teams agilescrum practices values also meeting delivery commitment continuously remove team impediments coach team members facilitate time boxed scrum ceremonies daily standup sprint planning sprint review retrospectives built utilize reporting systems keep customers management loop latest information investigate escalate project issues c level management track remove enterprisewide impediments c level management help improve quality products developed encouraging use industry standard engineering practices coach product owner backlog characterization organization maximum value report project execution status management customer biweekly basis scrum master 022017 102019 publicis groupe sa westborough scrum master 2 agile teams applied agile methodology shorten cycle time achieve target margins implemented digital transformation index track team health researched emerging technologies current trends stay knowledgeable methods could benefit scrum team improved product quality increasing customer involvement team meeting activities led cross functional team engineers qas ux designers develop features fix product defects worked effectively multiple scrum teams internally offshore proactively identified found ways resolve impediments prevent distractions keep projects track effectively managed dependencies multiple external teams vendors keep project schedule project manager pmo 062014 022017 c spire wireless tupelo ms developed initiated projects managed costs monitored performance updated operational methods oversaw accounting procedures tracked information compiled data improve efficiency responsible data analysis management reporting stakeholder engagement work streams bg integration program identify manage risk issues project work stream program level orchestrated projects within strict timeframes budget constraints solving complex problems working closely senior leaders modified directed project plans meet organizational needs estimated expected changes business operations made proactive adjustments employee schedules inventory levels address needs project manager 032011 062014 faith technologies inc bentonville ar updated operational methods oversaw accounting procedures tracked information compiled data improve efficiency fostered relationships vendors foster positive working relationships developed initiated projects managed costs monitored performance lead scrum meetings ensure successful deployment applications user machines companywide ensured business units informed engaged operational ownership presented golive schedule roadmap socialized team ensure organization readiness oversaw annual budget handle supply labor maintenance needs achieved project deadlines coordinating contractors manage performance increased operational efficiency developing improved filing systems confidential client records reports maintained professional demeanor staying calm addressing unhappy angry customers oversaw supply chain supported tech transfer projects batch release testing change management resolution customer complaints resolved allocation resources using excel analysis resource leveling ms project