professional summary skills jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom experienced network security administrator seeking challenging fulltime position diversified experience systems analysis information technology administration customer relations flexible problem solver excellent attention detail easily assimilate individual team work settings currently studying cissp certification training test scheduled early june 2016 systems analysis remote troubleshooting security engineering server administration quality assurance client vendor relations testing procedures reporting product training work history network security administrator city springfield ii springfield il education 072013 current remotely configure troubleshoot security appliances 1000 clients including fortune 500 serve escalation point security operations center enforce escalation processes id remediate faulty procedures install configure log transport agents linux servers include rdep loggrabber e streamer administer multivendor security appliances client networks include check point cisco fortinet juniper mcafee netscreen paloalto sourcefire cisco firepowerfiresight ibm iss hp tipping point symantec experienced management server consoles vendors listed investigate troubleshoot resolve critical level alerts appliances escalate unresolvable issues vendor investigation create edit firewall policies according client needs gather requirements vpns setuptroubleshoot needed troubleshoot resolve internet outages client sites proven leader amongst tier engineers inoormation security analyst synovus financial corp warner robins ga 022012 072013 reviewed security events activeguard siem handled necessary clients analyze investigate various vendor device logs determine hostile activity security breach false positives network issues identified fields interest log files use linux commands output sorted data provide detailed explanation security events client inquires additional information shift lead security operations center enforce soc analyst guide ensure teammates meeting sla agreements escalate security events appropriate client internal departments ensure correct verbiage clarity among shift client facing calls emails trainermentor new hires aii borne systems administrator united states air force city state 012006 012012 responsible external communications equipment flight worked closely team 4 network administrators aircrew 20 aviators ensure jet carry international mission troubleshoot network issues arise ensure continuous flow wartime data onto aircraft 2300 combat flight hours include operations iraqi freedom enduring freedom odyssey dawn responsible depth knowledge uhfvhfhf securenonsecure radio systems data links interfacing lan peripherals held top secret security clearance tssci associate science network administration pittsburgh technical institute oakdale pa 2015