jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom summary determined proactive executive assistant works sense urgency anticipate needs seniorlevel executives thrives fast paced dynamic environment highlights ms office suite certified medical office technician student theology friendship bible college us army accomplishments supported cio ceo president vp director lower level management personal document management calendar organization collateral preparation meetings experience lead secretary 092015 052015 zillow atlanta ga develop processes policies procedures manual entire department partner clinicians hospitals individual providers process treatment authorization request inpatient services request concurrent extended services outpatient services monitor update insyst ecura tar databases process registrations discharges insyst provide supervision training support staff research identify cases completely reviewed ecura insyst systems provide administrative assistance director needed executive assistant 042015 022015 cedar fair entertainment company sandusky oh schedule coordinate meetings meeting logistics using lotus notes createupdate power point presentations visio diagrams excel spreadsheets input requisitions peoplesoft purchase orders maintain expense tracker process expense reports director customer service assist employees training electronic database epass new processes research resolve project issues manage marketing emailvoicemail distribution lists manage digital asset library medical events coordinator 092015 032015 rapid global business solutions inc louisville ky review potential mdrvigilance reports received qs determine mdr vigilance report required work customer service product reliability departments gather appropriate information determine whether complaint requires mdr vigilance report filing appropriate country regulatory authorities work product reliability department gather appropriate information returned device investigation submission mdrvigilance follow report maintain mdrvigilance database support preparation internal monthly reports external annual mdr reports prepare periodic updates department management industry wide regulatory activity device recalls enforcement actions warning letters identify keep uptodate library standards relevant adc products researching gathering additional information needed determine mdr andor vigilance reporting human resources staffing coordinator 012015 042015 brainstorm inc american fork ut responsible day day communications logistical support account specialists hiring managers applicants corporate staffing groups use multiple databases tracking systems provide information metrics reports input data entry multiple systems hire systems access lotus notes data bases develop presentations senior level management meetings analyst 042015 112015 brainstorm inc american fork ut provide travel time management coordination director kp healthconnect develop presentation materials independently part larger teams maintain verbal written communication directors direct reports key matters research resolve project issues prepare update various project status reports office manager 092015 032015 zillow centennial co provided administrative support companys vice president coordinated multiple aspects meetings logistics developed operating procedures forms systems developed planned facilitated changes company practices work flows assisted loan officers loan processing successful customer followup office manager 062015 062015 pfizer manhattan ny assisted president development implementation office policies developed operating procedures forms systems developed planned facilitated changes practices work flows assisted employees training new procedures coordinated participated hiring promotion process supervised new employee ongoing employee training attendance records compensation assistant 032001 102002 kaiser foundation health plan city state provided senior level support director compensation hr staff assisted development new automated employee evaluation tool total compensation management tool maintained updated personnel data reviewed salary adjustments conformance established guidelines policies communicated compensation policies procedures served point contact compensation related inquiries executive assistant 082000 032001 kaiser foundation healthplan city state provided senior level support chief information officer prepared presentations necessary meeting documents cio provided documentation analysis coordinated meetings logistics maintained calendar made travel arrangements administrative lead 022000 082000 kaiser foundation healthplan city state provided senior level support ibm project manager physician leads project managers developed presentation materials coordinated meetings logistics managed internal external communication prepared insurance documents underwriting process established strong relationships underwriters resulted enhanced document processing completion education certificate medical office technician 1992 lincoln training center sacramento ca skills administrative support customer service data entry database documentation email filing forms hiring hr letters meeting logistics marketing lotus notes access excel power point visio outlook peoplesoft employee training travel arrangements written communication