taylor malone director food beverage lyon mi 3475611389 taylormaloneemailcom summary director food beverage number years experience top 23 skills achieved top achievement expert x z work experience january 2022 january 2023 january 2017 january 2018 january 2018 january 2019 assistant director food beverage acme corp responsible providing oversight guidance ten outlets achieved total revenue 37 million managed total 500 guest rooms codirected staff 88 including three restaurant general managers successfully increased guest experience scores 20 within first six months employment director food beverage acme corp successfully managed operations awardwinning restaurants bars inroom dining poolbeach service events entertainment stewarding departments contributing annual turnover 10 million revitalized beverage menu introduced bespoke cocktail menu featuring locally sourced ingredients specialty restaurants revamped guest entertainment implemented wine cocktail programs resort resulting increased fb sales played pivotal role rebranding concepts resort driving innovation fb offerings ensure exceptional guest satisfaction leading resorts top 10 ranking trip advisor director food beverage acme corp developed protocols standard operating procedures sops various departmental processes including payroll accounting inventory management conducted complete overhaul micros system ensure proper functionality profitability ensured ongoing compliance brand fb offerings policies procedures designed new menu competitive comp set costeffective enhanced service standards resulting increased local revenue higher capture ratio implemented food delivery program cater customer preferences optimized department operations minimize labor expenses achieved compliance brand standards successful completion outstanding qa audits education august 2018 may 2022 august 2022 december 2022 director food beverage ace university director food beverage specialty certificate acme career program skills staff scheduling labor management