marcus hall senior business analyst 522 marcus hallgmailcom tragicplanulainfo stehrfurt latvia summary passionate experienced senior business analyst 5 years professional experience banking domain dedicated delivering outstanding user experiences driving product innovation continuously learning growing proficient requirements gathering functional analysis agile methodologies accomplishments include leading successful projects resulting increased customer satisfaction development competitive digital banking products possess strong analytical skills excellent communication abilities meticulous attention detail fluent english spanish excited contribute dynamic organization shares passion creating innovative banking solutions experience senior business analyst abc bank 2022 ongoing new york ny led requirements gathering analysis multiple digital banking products resulting 20 increase customer satisfaction collaborated crossfunctional teams define deliver functional requirements web mobile banking apps conducted market research competitor analysis drive product development identified customer pain points translated detailed product requirements collaborated ux designers software engineers design develop userfriendly solutions conducted market research competitor analysis identify market opportunities drive product innovation worked closely external stakeholders collect data objective decisionmaking led requirement prioritization process ensured resulting products met defined requirements contributed growth improvement business analyst guild within organization life philosophy success key happiness happiness key success love succeed strengths skills strong analytical skills possess strong analytical skills enabling effectively gather analyze requirements identify trends make datadriven decisions excellent communication excellent communication skills allowing effectively collaborate crossfunctional teams present complex ideas translate technical concepts nontechnical stakeholders attention detail pay meticulous attention detail ensuring highquality deliverables identifying potential issues risks early project lifecycle requirements gathering functional analysis agile methodology market research competitor analysis user experience design data analysis project management wireframing prototyping wwwenhancvcom powered enhancy