jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom executive profile resultsdriven technology director twenty years experience across banking technology including strategic planning technology business management expertise includes collaborative leadership program development execution strategic communications technology governance dynamic resourceful extremely driven individual deep passion creating delivering programs solutions empower team company customer meet exceed desired expectations skill highlights project portfolio program management strategic planning execution business operations management talent development communications strategy execution creative problem solving collaborative entrepreneurial leadership organizational change management risk management technology oversight governance professional experience svp director technology strategy governance 102019 current zions bancorporation city state developed threeyear technology transformation strategy targeted focus modernizing technology practices improving technologist competencies embracing continuous improvement culture created executed well managed technology program mature practices reducing audit risk findings 16 increasing automated controls 30 established risk management program creating highly effective risk identification function creating transparency technology risks developing targeted key risk indicators risk exception acceptance paths standards assertion process elevated awareness identified risk concentrations trends transparency led 4 reduction endoflife exposure 10 reduction technical debt three quarters key sponsor direct oversight implementation cobit 2019 governance model enterprise including organization change management executive stakeholder engagement svp technology shared services 092016 102019 zions bancorporation city state revitalized company communications optimizing variety channels streamline information transparency inc increasing employee perception communication transparency 7 partnered human resources develop execute talent management frameworks including highpotential employee development opportunities performance development growth paths established executed workforce future strategy providing education experience exposure opportunities 2100 employees encouraging critical skill development coupling internal effort pluralsight channels skills paths improved employee learning engagement 40 established provided direct oversight enterprise women technology program increasing membership five times first year provided program management oversight key enterprise technology operations transformational initiatives operate chief staff chief information officer effectively driving strategy culture employee engagement internal communication marketing transformation management oversight svp pmo portfolio management 082013 082016 zions bancorporation city state developed enterprisewide portfolio management solution organization introducing strategic planning resource capacity planning project prioritization introduced inaugural roadmap planning cycle tying business line priorities enterprise strategic outcomes budget targets approach decreased manual planning hours 18 improving plan approval metrics 10 implemented key performance indicators key risk indicators demonstrate trends project execution return investment benefits realization introduced benefits realization summary ensure proposed outcomes achieved transparency improved project target accuracy nearly 15 within two quarters created managed robust reporting analytics providing transparent project portfolio reporting executives board members customized integrated project portfolio management tool workfront drive pmo maturity disciplined utilization 100 individuals svp credit administration systems 102012 082013 workfrontzions bancorporation city state matured key commercial lending functions including enterprise credit data mart special asset systems regulatory technology solutions provided critical oversight team business analysts project managers specific focus systems initiatives within credit administration portfolio key participant loan data strategy committee creating data mapping process consistency throughout organization relation commercial loan servicing systems bachelor degree business administration westminster college salt lake city ut education additional information additional experience references available upon request