jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom professional summary high functioning operations sales manager passion people processes possess elevated leadership qualities ability develop strong integral teams tenacious approach assessing business succeeding way measurable nonmeasurable results strong prioritization abilities everchanging environment skills providing feedback ensure maximum performance motivation results clear elevated communication amongst peers superiors subordinates equal awareness globally self build maintain positive professional relationships problem resolution workflow planning team building extremely high pace sense urgency leadership development motivating supportive leader excel streamlining processes highest level efficiency business operations operational improvement recruitment talent management work history assistant studio manager 112020 current shutterfly inc indianapolis managing client profiles memberships daily monthly producing top revenue studio via expanding active memberships managing declines create lasting relationships guests build loyalty drive revenue community engagement generation new leads personal conversion rate 60 greater train new staff correct procedures compliance requirements performance strategies provide feedback sales staff coaching staff ensure elevated member experience ensure exceptionally clean facility keep staff members safe healthy foster positive working environment employees encouraging staff members voice opinions concerns without fear reprisal implement effective social media strategies facilitate new business promote patronage existing customers review stock counts ordered items control inventory respond promptly customer issues resolve problems effective communication decision making skills apply performance data evaluate improve operations target current business conditions forecast needs store brand leader 092018 092020 cardinal logistics naperville il applied performance data evaluate improve operations target current business conditions forecast needs recruited retained top talent focus completing timely performance evaluations providing positive feedback rewarding superior performance created sustained team dynamic knowledgeable passionate people recruited managed motivated 60member retail team give every guest positive memorable experiences set updated weekly work schedules meet coverage demands considering factors like expected customer levels planned promotions individual employee strengths aligned inventory processes demand projections maximize organizational budget efficiency grew business 1 million first year position largest decrease shrink throughout entire company 2019 countless district wide company wide contests based sales metrics kpis created inspiring motivating positive culture employees customers recruited hired trained 30 new team members first six months retained nearly set enforced optimized internal policies maintain efficiency responsiveness demands delivered positive results controlling monthly operations budget limiting financial discrepancies provided guidance policies procedures harmonize responses provide appropriate investigation actions reach resolution grievances apparel department manager 062018 092018 marathon petroleum corporation pasco wa met exceeded upsell goals highlighting target merchandise strategic promotional approaches submitted reports senior management aid business decisionmaking planning decreased inventory shrinkage driveoff daily cash discrepancies closely monitoring daily operations assisted store brand leader daily operations overseeing 100 member sales team maintained focus busy times delegated tasks employees keep business running smoothly coached employees trained methods handling various aspects sales complicated issues difficult customers strengthened merchandising promotional strategies drive customer engagement boost sales helped customers complete purchases locate items join reward programs promote loyalty satisfaction sales numbers supervised endtoend stock management including examining incoming inventory merchandising shelves preventing shrink operations manager 122017 062018 pacific dental services city state managed quality assurance program including onsite evaluations internal audits customer surveys strengthened performance metrics tracking analysis enhance tactical strategic company plans established administered annual budget effective controls prevent overages minimize burn rate support sustainability objectives identified resolved unauthorized unsafe ineffective practices inspecting procedural areas regularly directed daytoday operations focused attainment key business metrics continuous improvement initiatives 6member team related direct reports including entire dental staff well front office staff implemented policies standard operating procedures continuous improvement built relationships patients managed accounts drive revenue profit maintained constructive client vendor relationships accelerated efficiency operations controlling budgets overseeing customer accounts managing scheduling driving meetings compiled financial plans patients based upon services needed provided excellent customer care maintain improve customer relations strengthen loyalty increase product service sales liaised patients addressed inquiries appointment requests billing questions spearheaded marketing strategies community participation operations department manager 112010 122017 anthropologie city state oversaw managed incoming outgoing inventory ensured efficient timely product flow receipt sales floor upheld company standards enforced product integrity exemplified providing unimagined customer experience coached developed large multi level sales team provided tactful moment constructive feedback andor positive reinforcement directly inspire uphold positive team morale managed stockrooms maintained cleanliness organization streamlined upheld back house processes strong loss prevention awareness shrink avoidance assessed business trends results took action stay within profitable margins monthly quarterly yearly directly report support store manager areas business high school diploma 062009 vista highschool vista ca degree psychology palomar community college san marcos ca limited college credits education