jessica claire resumesampleexamplecom 555 4321000 montgomery street san francisco ca 94105 professional summary proficient telecommunications engineer broadrange expertise experience unified communications systems data network design installation configuration support strong process management skills outstanding ability streamline implementations configurations operations excels independent collaborative environments dealing realtime issues complex projects skills hardware installation configuration cisco switch routing avaya communication manager sip signaling trunking h323 protocols ability manage teams effectively infrastructure solution design support lanwan technologies network quality monitoring education computer pride nairobi kenya degree computer networking jomo kenyatta university agriculture technology juja kenya 112014 bachelor science telecommunication information engineering emobilis westlands nairobi kenya 072014 completed web development mobile phone application development course emobilis center computer programming moi high school kabarak nakuru kenya 112009 high school diploma attended moi high school kabarak obtained kenya certificate secondary education kcse mean grade b member chess mathematics clubs certifications cisco certified network associate ccna cisco certified network professional route ccnp microsoft azure proficient windows server proficient google cloud proficient amazon web services proficient information technology infrastructure library itil conversant work history cognizant technology solutions network systems engineer consultant schaumburg il 012019 current successful customer solution design implementation population reference bureau ip phone teleconferencing solution design implementation millimo advocates realtime collaboration solution design implementation nairobi baptist local area network optimization windows server setup configuration active directory vpn implementation remote access worked closely customers identify business needs including costs benefits implementing computing solutions designed configured managed troubleshot voice ip multimedia video unified communication systems platforms cisco avaya polycom grandstream provided firewall vpn management solutions pfsense sstp openvpn demonstrated success dealing firewalls idsips seim access control loadbalancing enterprise solution design implementation integration demonstrated success dealing complex network troubleshooting issues enhancement network designs configuration network equipment leidos network deployment manager tacoma wa 102016 102018 tasked leading field teams network equipment installation configuration development field procedures installation teams remote monitoring troubleshooting large scale network approximately 1800 nodes 200 points presence pops network optimization drills line maintaining desired quality service wireless link tuning scheduling power audits recommending equipment upgrades network automation tasks using ansible python team leadership capacity development technical staff increased overall availability pops 90 99 detailed monitoring network optimization drills surf kenya network engineer city state 102015092016 network equipment installation configuration including routers switches wireless backhaul radios point multipoint links remote monitoring troubleshooting increased customer engagement support established standard operating procedures technical field operations trained 5 engineers managed 200 clients adrian kenya limited telecommunications engineer city state 092014 102015 cisco router switch configuration lans base station sites installation commissioning huawei base transceiver stations bts 2g 3g 4g conducting walk tests drive tests network optimization tasked installation ericsson minilink pointtopoint microwave link installations base station backhaul transmission installation corrective maintenance fiber optic cable metro connections wimax 16d 16e base station installations wimax cpe clientside installations increased overall team performance knowledgesharing documentation