jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom professional summary results driven vice president excellent employee development customer service analytics skills coupled 28 years experience excellent team builder leader initiatives performancedriven vice president 28 years experience aligning systems business requirements policies regulatory requirements passionate applying excellent organization communication skills manage lead teams resultsoriented individual wellversed interfacing consulting business processes drive results based sound overall business judgment accomplishments market star recipient circle excellence recipient gallup grow great workplace recipient van buren county community advocate skills relationship building retention customer employee rapport business planning development work history 031993 current vp banking center manager ucla health pasadena ca staff management coaching company guidelines risk management performance metrics manages leads priorities planning execution drive aspects branch performance including growth activities outside business development executes relationship management activities new andor existing consumer business clients grow sales revenue market share relevant sales goals sources fulfills relationship retention entire life cycle leads coaches high performing team drives acquisition growth mitigates risk develops maintains collaborative ecosystem partnerships promotes employee engagement positive consumerbusiness experiences acquires expands retains client relationships generate revenue deepen share wallet accordance enterprise core values responsible managing growing business banking portfolio 1mm sales revenue drives business banking results primarily business development outside branch calling efforts community involvement activities foundational understanding balance sheet income statement builds effective network internal external relationships eg community center influence etc actively acquire new clients andor expand existing clients enhance client experience build stronger loyalty leads coaches executes proactive differentiated client experience coaches team confidently engage customers technology enabled interactions providing solutions advice oriented consultation improves client financial wellbeing leads effective problem resolution making banking easy customers connects pnc delivering seamless customer experience omni channel environment leads employee experience responsible acquiring retaining talent effective onboarding coaching development makes talent development priority branch team members ensures employees achieve performance activity expectations effective ongoing performance management models pnc values cultivating supporting inclusive workplace discovery conversations proactive reactive identifies implements client solutions appropriate collaborates internal business partners timely manner effectively executes contact management strategy utilization available tools resources including routine outbound phone calls person meetings regularly meets internal business partners communicate review business results pipeline management manages operational human capital reputational business risk exercises leadership authority sound decision making mitigate sales practice risk ensures compliance regulatory guidelines adherence established policies procedures 071991 101997 assistant manager uncle julios skokie il supervised areas restaurant keep clean wellmaintained immediately resolved issues patrons employing careful listening communication skills purchased food cultivated strong vendor relationships trained staff proper cooking procedures well safety regulations productivity strategies motivated staff perform peak efficiency quality oversaw food preparation monitored safety protocols maintained kitchen cleanliness sanitation correct procedures scheduled cleaning surfaces equipment maintained high standards food quality reviewing shipments overseeing preparation monitoring food safety 071985 091997 manager oak cove resort city state handled guest complaints offered complimentary services maintain high guest satisfaction rates offered appropriate reservation options based expected attendees coordinating events greeted assisted guests gathering information pertaining reservations requests trained new employees demonstrating best methods serving clients guests education degree business administration management kalamazoo valley community college kalamazoo mi 061991 high school diploma brookwood high school snellville ga