scrum scaled scrum sdlc agile frameworks jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom skills dependability integrity transformation outstanding communication well leadership complex problem solving customer communication recommendations action public speaking professional summary business analyst teamoriented individual promoting exemplary presentation project management risk oversight skills demonstrative scrum master background communicating effectively leading highperformance teams considered expert prioritizing tasks optimizing workflows certified scrum master csm certified scrum product owner cspo certified scaled scrum css series 6 63 securities lh pc certifications work history business analyst 072016 current afs acceptance nashville tn analyzed key aspects business evaluate factors driving results summarized presentations participate agilescrum team meetings collaborated product owners team members technologists scrum masters define solutions drive progress planned arranged meetings external organizations individuals enabling parties meet discuss project progress closely collaborated project members identify quickly address problems gathered requirements defined scopes allocated resources established schedules meeting exceeding project demands insurance agent 032005 072016 first midillinois bancshares inc altamont il devised deployed sales marketing tactics drive strategic growth support achievement revenue goals created monitored promotional approaches increase sales profit levels achieved sales goals increased revenue profits productive strategy development organizational leadership consulted customers assess needs propose optimal solutions worked marketing teams create print online advertisements bring new customers trained coached new existing employees boost staff productivity trained motivated employees perform daily business functions head insurance portfolio analyst 111999 032005 sedgwick claims management services inc tampa fl clients risk assessment insurance plan recommendation improved persistency 80 90 based information acquired professional advice provided using skills company business rules daily operational balance home office via urgent connection scheduled connection group presentation various company products clients helped management develop employee improvement plans motivate team members higher levels performance skill efficiency increased customer loyalty retention operational manager 121992 041997 wema bank city state worked matrix management environment oversight division level managers operations sales finance human resources safety compliance daily operation treasury balancing established administered annual budget controls prevent overages minimize burn rate support sustainability objectives devised processes boost longterm business success increase profit levels established positive effective communication among unit staff organization leadership reducing miscommunications missed deadlines managed 15 customers per day identified resolved unauthorized unsafe ineffective practices msc financial services 2018 american college financial services bryn mawr pa msc financial management 1995 ondo state university bsc statistics 1991 polytechnic ibadan education accomplishments 2x earned championships award meeting company production goals product lines 3 employees qualified 4x earned toppers awards meeting company production goals single line 7 employees qualified 1x agent year award additional information volunteer leading volunteer teams defined geographic area accomplish goals areas church community media prayer mobilization establishment retention collection network book authored decision time study guide seeds gold etc affiliations financial industry regulatory authority finra sipc life underwriter training council fellow lutcf naifa