rylee madeline call center representative ryleemadelineexamplecom 3105895 487 alabama florence linkedin wwwlinkedincommeryleemadeline458 professional summary customeroriented service professional 10 years experience provides topnotch abilities program management interpersonal communication appreciation award 2016 excellent proven ability resolve issues quickly managed high level efficiency patience professionalism increased customer satisfaction 20 work history senior call center representative gcs agents salisbury jan 2015 present handled 60 customers per day giving relevant information friendly polite service upsold increased company profit memorizing introducing 100 company products features customers maintained different customer service software entering customer data customer name address phone number credit card number kept records updating uptodate call center representative cience technologies los angeles jan 2010 dec 2014 engaged 10 team members communicating english french languages fluently increased 20 customer satisfaction ensuring customer retention friendly manner trained 5 call center representative trainees practicing data entering process inventorying process greeting customers responded customer providing correct relevant information company products services education high school diploma winston churchill high school maryland skills use internetintranet typing speed 80 wpm time management skills multiline phone systems telecommunications feb 2007 dec 2009 sales quickbooks computer aptitude problemsolving skills memorization skills oral written communication skills decisionmaking skills leadership skills teamwork skills analytical skills languages english native speaker spanish highly proficient click build resume cresuma