first last operations manager work experience contact york united kingdom 44 1234567890 firstlastgmailcom skills resume worded london united kingdom education technology startup 50 employees 100m annual revenue operations manager 082021 present provided monthly project status updates estimates 10 csuite executives improved efficiency 65 yoy implemented 7phase restructuring plan involving facility unification staff placement saving 12m annual overhead costs championed new management policy 970 entrylevel staff increased retention rate 49 companywide improved performance throughout rws supply chain introducing lean operations management system loms produced 90 net profit first year implementation polyhire london united kingdom nyselisted recruitment employer branding company business management consultant 102019072021 provided suggestions support 20 key business operations including logistics hr finance hr functions implemented process reengineering reduced 76 response time 3400 customer service inquiries 2021 provided human resources department knowledge reducing 90 payroll costs outsourcing services countries cheap labor developed client satisfaction survey tool measure customer service feedback 40 branch offices growthsi london united kingdom barcelona spain career training membership saas 150000 users corporate trainer 112018 092019 conceived initiated 10day training class inspire 55 minority workers based companys inclusive policy guided 120 staff members obtaining optimal performance company services achieved 70 success rate designed 30 curriculum mentoring programs 810 employees ten departments first year conducted inhouse training sessions build interpersonal skills improved communication problemsolving 87 companywide previous experience hard skills purchasing business planning project planning budgeting business development strategic planning techniques operations management continuous improvement team building tools software fico microsoft access sap quickbooks languages english native romanian native spanish conversational education university new york bachelor science applied statistics new york city new york 102011 062014 certified association executive cae project management professional pmp executive assistant abc company london uk operations officer xyz company new york usa small business consultant internship abc new york usa 062017 102018 012016 052017 072014 122015