jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom professional summary personal professional goal continue applying three decades experience knowledge various applications team leadership project developmentmanagement organizational skills professionallevel verbal written communications ability apply good judgment utmost discretion administrative operational fiscal confidential matters set sturdy foundation fostering maintaining trusted relationships public affairs team department executive team department heads rank file teams well local state federal national public safety partners tenured productive progressive proud riverside county fire department employee applies department policies paired servant leadership principles foster safe creative professional workplace believe sharing knowledge experience develop prepare highperforming public affairs community education bureau team future growth longevity county since began position riverside county fire department public affairs community education bureau 2007 engaged present contributor building bureau overseeing administrative operational functions twoperson department currently robust 247365 eightperson resultsdriven public relations team inclusive full video production unit thriving expanding fivesite social media platforms fire prevention education module estheticcontent departments internet site 2020 wrote submitted white paper proposing thoughtful fiscally buildout administrative operationally functional bureau ample staff quell excessive workload burnout opportunities career advancement insure longevity county represented collaborated many county department leaders information officers many countywide public information safety awareness campaigns covid19 pandemic riverside county water safety coalition fireworks safety enforcement campaigns currently serve qualified public information officer ii pio ii county allhazards incident management team traveled extensively throughout state pio2 many major incidents canyon ii fires klamathon fire butte fire lumpkin fire soberanes fire chimney fire holy fire flood wildomar fire 2003 2004 2007 fire siege many others fire safety education grant awarded riverside county 2021 currently oversee restructure implementation youth firesetter prevention education program writing policy standard operating guidelines supervising consultant administrative analyst currently produce departments weekly report conditions show strategic communication pieces overseeing layout scripting content pre post production ensuring transparency clear sensitivity controversial content also work closely riverside county fire chief executive team targeted messaging projects developing talking points quotes scripts relatable content best public outreach internal external outreach results past 15 years 30year career served primary point contact media partners local regional national markets built trusted lasting relationships relationship instrumental participation press conferences facilitated past decade myriad topics major incidents safety campaigns education program kickoffs closing confident focus experience deliverables course career public safety riverside county fire department paired departments executive team shared vision sit wellearned fourth largest fire department state exciting journey ready continue equally important mentor prepare public affairs bureau team great success future thank time consideration project management team leadership mentoring vast administrative operational technical department knowledge strategic decision maker creative skills technical writing talking points speeches scripts work effectively decisively critical timeframes project team selection assign technical tasks excellent inter intrapersonal communication clear understanding departments vision goals social media strategy delegation mentorship work history senior public information specialist 112012 current state arkansas melbourne ar establish foster positive productive relationships local regional national international television radio internet print media partners manage special projects apply best practices strategies successful timely implementation departments annual report covid 19 pandemic public safety announcements psas first responder positive outcome stories report conditions weekly news show grantfunded fire safety accidents gone youth firesetting prevention intervention youth programs compose talking points presentations management executive team speaking engagements persuade support collaboration write edit copy published scripts brochures etc public speaking presentations topics ranging media interviews oncamera news shows public information officer forums associations fire prevention education press conferences incident updates fire safety campaigns engagements requested study evaluate public safety social media trends hot topics promote proactivity positive community relations residents visitors collaborate bureaus state fire captain reviewing creating modifying implementing guidelines procedures relate daytoday function cohesiveness pio team attend board supervisor department meetingsfunctions required position requested county fire chief review work quality output public safety information specialists senior media production specialist grant consultant county tap employees research secure opportunities budget funding professional development opportunities public affairs bureau team relate productivity career growth organize facilitate large events fire station grand openings ceremonies meetings department funerals design facilitate vip tours requiring widespread indepth geographic operational administrative department knowledge executive rank file support functions serve public information officer countys allhazards type iii incident management team serve qualified public information officer 2 pio2 major incidents throughout state special name request extended fire assignments incident management team incident commanders public information officers including butte fire klamathon fire sobranes fire chimney fire canyon canyon ii fires holy fireflood name several department funerals meet partner city public information officers extend support cohesively deliver mission vision department multidiscipline public service announcements targeted messaging campaigns research grant opportunities offset budget costs fire safety education programs recruit train mentor support individual career development public affairs bureau team additional staffing logistical needs support annual growth increase demand providing realtime incident information public media partner agencies create staffing proposals build bureaus three main functions operations video production community education oversee department social media sites content including significant incident update sheets safety messages announcements provide detailed input employee evaluations three public safety information specialists research plan justify expenditures public affairs bureau annual budget including research request quotes accordance county procurement policy triage citizen complaints route appropriate department head investigation resolution schedule assigning daily work assignments special projects three public safety information specialists 10 volunteer reserve photographers organize meetings agendas create training topics staff volunteer reserve photographer group compile analytics data fire chiefs monthly report county executive office compose press releases highleveltimesensitive strategic messaging department spokesperson afterhours weekend holiday coverage 247 operation meet needs public media recruit train mentor riverside county tap employees grant projects work elected official county executive office support teams safety campaigns promotional productions maintain proactivity transparency within assigned guidelines budget public information specialist 062007 112012 riverside county fire dept city state compose news releases media advisories public notices emergency nonemergency communications maintain positive relationships television print internet radio media partners assist preparing annual budget including productservice research request quotes proposals write justifications purchase contributing writer safety articles partner city newsletters publications work collaboratively county agencies various forms safety information campaigns assist facilitating news conferences community meetings department spokesperson significant events incidents create brochures fact sheets publications use promoting safety information departments allrisk response personnel provide rotational afterhours coverage media line 247365 ensure timely accurate dissemination information significant incidents sr public safety communications officer 102002 102005 riverside county fire dept city state first promoted riverside county classification time position supervisor classification participated recruitment process new fire communications dispatchers responsible dispatcher training program including curriculum writing class syllabus implementing modules classroom setting evaluating trainers trainees recommended remedial training discipline composed performance evaluations fire communications dispatcher ii classifications operate cal cad heavy phones override significant incident radio traffic expanded dispatch qualified functions ross qualified known iroc compile major incident information used ics209 fmag applications vast geographic administrative operational knowledge riverside county fire department ensure fcd iis working abovelevel standard daily assignments customer service skilled major incident dispatcher including initial attack support wildland aircraft functions ability determine appropriate jurisdiction direct callers appropriate agencies operate playback recorders pull audio tapes data performance incident review public safety communications officer 051991 102002 riverside county fire dept city state ii fcd ii operate communications equipment cal cad radios multiline telephones office machinery tty answer 911 nonemergency calls triage process equipment personnel dispatch read interpret maps route emergency responders incidents maintain positive communications first responders chief officers work collaboratively local state public safety agencies entrylevel classification psco ifcdi 051991 psco ii public safety dispatcher adjunct instructor riverside community college various public safety courses santiago college orange ca diploma 1981 santa fe high school claremont adult school education certifications public information officer incident command system ics qualified public information officer 2 pio2 1403l952 public information officer s190 firefighter safety survival csti basic pio jicjis g290g291 csti advanced pio lo388 csti disaster mitigation g939 csti emergency planning g235 fsta certified instructor 1a fsta certified instructor 1b fsta youth firesetter prevention intervention r0629 program manager baccalaureate course incident command system ics 100 200 300 400 700 800 affiliations california public information officers association capio county riverside center government excellence supervisor academy graduate county riverside center government excellence progressive discipline 2018 recipient capio award excellence 2003 dispatcher year riverside county water safety coalition fire lead member southern california community risk reduction public education task force published author firehouse magazine june 1996