curt hilpert 21609 cherie squares boston phone 1 555 524 8081 experience mckenzie sons philadelphia pa food beverage manager 082019 present passion leader aptitude management skills upward mobility desire thrive fb manager resort 35 years demonstrated ability prepare fb budget ability visible operation recognize maintain relationships regular guests well cultivate relationships new patrons effective marketing personal relationships leader motivate develop team leading example times instill culture continuous learning improvement among staff preopening experience plus harberpredovic philadelphia pa food beverage manager 062014 072019 plan administer training development program within department provide welltrained employees levels mentor celebrate advancement persons qualified interested career development monitors quality guest experience educates direct reports enforces customer service standards resolves problems completes audits identifies trends determines system improvements implements change necessary meets food beverage financial objectives prepares annual budget forecasts monitors controllable expenditures analyze variances initiates corrective actions education fashion institute design merchandising university hospitality skills maintains ambiance controlling lighting background music linen service glassware dinnerware utensil quality placement monitoring food presentation service updates job knowledge participating educational opportunities reading professional publications attending seminars trade shows achieves operational objectives contributing information recommendations strategic plans reviews preparing completing action plans implementing productivity measures metrics designs organization optimal customer service promotes excellence providing superior service customer