professional summary jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom dedicated insurance professional history meeting company goals utilizing consistent organized practices skilled working pressure adapting new situations challenges best enhance organizational brand enthusiastic underwriting technician eager contribute team success hard work attention detail excellent organizational skills clear understanding underwriting training aspects underwriting motivated learn grow excel insurance experienced underwriting technician 5 years experience insurance excellent reputation resolving problems improving customer satisfaction seek maintain fulltime position offers professional challenges utilizing interpersonal skills excellent time management problemsolving skills reliable employee seeking underwriter position offering excellent communication good judgment hardworking passionate job seeker strong organizational skills eager secure entrylevel underwriter position ready help team achieve company goals organized dependable candidate successful managing multiple priorities positive attitude willingness take added responsibilities meet team goals skills document scanning underwriting guidelines underwriting processes team meetings data entry insurance underwriting work history underwriting technician 052019 current proassurance corporation franklin tn agency collaboration policy renewals data review processing policies document verification reviewing renewals developed maintained courteous effective working relationships offered friendly efficient service customers handled challenging situations ease used critical thinking break problems evaluate solutions make decisions proved successful working within tight deadlines fastpaced atmosphere maintained energy enthusiasm fastpaced environment performed duties accordance applicable standards policies regulatory guidelines promote safe working environment demonstrated respect friendliness willingness help wherever needed carried daydayday duties accurately efficiently quickly learned new skills applied daily tasks improving efficiency productivity monitored underwriting teams performance provided mentoring achieve personal department production goals supported review acceptance denial new renewal business providing necessary information underwriters copied logged scanned supporting documentation placed information client files supported review acceptance denial new renewal business insurance agent 032018 current american national insurance company murrysville pa maintained high standards customer service building relationships clients responded customer calls swiftly resolve issues answer questions determined client needs financial situations listening scheduling factfinding appointments approached potential clients using direct marketing mailings phone contacts spent ample time customer verbally reviewing explaining documents client comprehension built relationships clients using active listening issue resolution provide excellent service upsold additional products services identifying customer needs requirements worked accommodate new different insurance requests explored new value opportunities optimize insurance agency reputation enhanced insurance agency reputation accommodating new different requests exploring opportunities add value displayed consistent positive attitude towards customers peers personnel even highstress situations met customers provide information available products policies conducted annual reviews existing policies update information determined financial needs assessing existing coverage aligning new products services longterm goals collected premiums effective date coverage remained impartial order advise clients based circumstances sales assistant 032017 current digital fortress lynnwood wa assisted customers prompt polite support inperson via telephone customized existing insurance programs suit individual client needs analyzing specific requirements recommended type amount coverage based analysis customers circumstances using persuasive sales techniques sought new clients developed client relationships networking direct referrals lead databases cold calling reviewed policy applications errors liaised underwriters facilitate quick completion application process sold auto home life various insurance products individuals affinity groups within assigned territory using consultative selling techniques handled approximately 40 outbound inbound salesrelated calls per week qualify individuals interested purchasing insurance coverage managed phone email correspondence handled incoming outgoing mail faxes assisted coworkers staff members special tasks daily basis managed filing system entered data completed clerical tasks built maintained excellent customer relationships timely response inquiries going beyond accommodate unusual requests managed paper electronic filing systems routing various documents taking messages managing incoming outgoing mail answered multiline phone system transferred callers appropriate department staff member maintained clean reception area promote positive professional environment clients opened properly distributed incoming mail promote quicker response client inquiries used consultative sales approach understand customer needs recommend relevant offerings fielded customer questions share information products availability pricing input credit debit card payments pos system complete purchases referred customers various services evaluating needs providing recommendations education bachelor arts educational studies 052014 university missouri st louis st louis mo