jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom professional summary comprehensive experience business analyst healthcare retail e commerce government domains excellent verbal written communication skills ability interact professionally stakeholders levels organization including ability exercise good judgment frequency nature communications senior management stakeholders team members possess disciplined professional quality centered approach strong analytical problemsolving skills able work pressure dynamic crossfunctional cross culturalenvironments skillful applying agile rup waterfall methodologies experienced phases software development life cycle sdlc requirements gathering analysis planning design build test deploy maintain proficient documenting brds frds fsds use case documents test plans test case documents uat documents well user manuals expertise visualizing requirements using uml activity diagrams sequence diagrams wireframe diagrams swim lane diagrams use case diagrams context diagrams data flow diagrams experience facilitating jad sessions scrum sessions requirement elicitation sessions interviews focus groups excellent skills user research analysis existing systems knowledge traceability matrix involved test preparation test execution issue resolution assure aspects project compliance business requirements strong experience conducting user acceptance testing uat unit testing documenting test cases test scripts skills strategic tactical implementations regulatory compliance inventory management workflow management project management business process improvement application development scope management leadership status updates waterfall agile scrum kanban integrations software development communications emails newsletters videos leadershipstaff meetings system implementation windows rational rose tfs office 365 word excel sharepoint visio project access microsoft teams ms sql server oracle skype zoom webex dropbox smartsheet agile rational rose application development reporting approach requirement book requirements gathering business analysis rup business process improvement scripts business software development processes specification charts ms sql server com stories clients strategic data analysis structured data collection user training delivery training materials fast type work history business analyst ventera philadelphia pa functional visio inventory management vision leadership web portal mainframe website meetings workflow access excel exchange mail office windows word newsletters oracle project management qa quest strategic planning data analysis business process mapping business artefacts documentation conflict resolution sql databases performed software requirements traceability analysis trace software test cases worked unison qa team testing cycle verify complete rigorous testing requirements monitored managed defect tracking using rational clear quest ensure testing effort progressing development team conducted uat documented reported user feedbacks management team developed training materials different end users assisted user training new system business analyst 052019 082020 ventera philadelphia pa development implementation new nyc permit management system replicating functionality legacy mainframe system enhancing system new functionalities gathered documented business requirements developed functional requirements form user stories partnered various internal external product owners prioritize requirements coached crosstrained members team fundamental business analysis skills assisted creation standardization library business requirements model documents templates reusable knowledge assets related analytics projects application reporting updated internal project tracking system weekly basis developed wireframes swim lanes flow charts visual requirement enhancements facilitated requirement gathering sessions onsite offsite stakeholders performed gap impact analysis new functionality requirements conducted uat documented reported user feedback executed regression module sprint testing assisted qa team creation test cases test scripts monitored managed defects using tfs system assisted user training sessions new functionalities application active member production support team solve answer difficulties questions related application clients might business analyst 102018 052019 ventera philadelphia pa development online health information exchange hix secure web portal enable authorized physicians providers fast easy access patients electronic health records track patient medical history health care conducted requirement gathering sessions business development qa teams facilitate requirement understanding process data collection data analysis collaborated project manager define project scope risks determined appropriate methodologies apply based scopevision documents developed project timelines time delivery based rup methodology followed structured approach organize requirements logical groupings essential business processes business rules information needs ensured critical requirements missed performed gap analysis new functionality requirements well prioritized based actual business needs align product release roadmap business analyst 072017 102018 ventera philadelphia pa enhancing website user could plan book hotels online business leisure travel along functional enhancements filter functionality also added help end user select airlines bed type breakfast option condos resorts etc conducted user interviews attended joint application development jad sessions created agendas documented analysis requirements gathering extensively interacted user group development team coming structured charts class sequence diagrams verified validated data model changes business information rules reviewed requirement specification documents functional design documents completeness testability developed functional requirement document frd created use case diagrams wireframe diagrams identified use cases gathered requirements prepared comprehensive use case specifications document analyzed documented managed project requirements changes requirements throughout software development lifecycle coordinated testing activities development teams offshore onsite qa teams worked qa manager ensure testing requirements successfully completed satisfaction stakeholders education bachelor arts economics 2020 cuny hunter college bachelor arts civil law 2014 voronezh state agricultural university master finance 2011 voronezh state university bachelor arts accounting 2009 voronezh state university