robert smith online banking specialist phone 123 456 78 99 email infoqwikresumecom website wwwqwikresumecom linkedin linkedincomqwikresume address 1737 marshville road alabama summary obtain fulltime online banking specialist position allows utilize develop skills business professional product development allowing improve development processes create innovative product designs skills cashing handling customer service call center work experience online banking specialist abc corporation december 2013 march 2015 met exceeded individual productivity quality referral goals analyzed resolved problems quickly communicating effectively documenting responses provided remarkable customer service handling inbound outbound customer service calls offering problem resolution resolve customer disputes late charges missing payments misapplied payments troubleshoot resolved online mobile banking issues emphasis customer service ensured compliance applicable federal state local laws regulations comericas policies procedures ensured compliance completion necessary compliance related training lead olb team dady c3 ironman campaign create design referral games promote sales team comradery accomplishments member recreation activity committee skills used customer service project management online banking specialist delta corporation 20082013 administers electronic banking products including atm debit credit cards online billpaying services responds customer inquiries regarding banks electronic banking products knowledge commonlyused concepts practices procedures within particular field rely instructions preestablished guidelines perform functions job assisting downloading banking statements assisting downloading mac pc clearing information browser firefox setting controls helping customers bank accounts skills used customer service problemsolving communication psr3 leadership online banking department education bs free resume template copyright qwikresumecom usage guidelines