jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom professional summary 25 years management experience serving public private sectors delivery services include software development management consulting finance regulatory reporting agile development operations artificial business intelligence proven experience delivering measurable results ms eugene adapts clients culture implement strategies jessica builds leads successful teams accomplished personal commitment investing development teams ms eugene navigates scope work impact project avoid risk associated cost allocation technical considerations works closely clients business owners understand needs proven ability gain confidence customers stakeholders executive senior management delivering complex projects within project constraints ms jessica eugene unique project management experiences implementing critical technology ms eugene served district columbia metropolitans police department mpd executive office senior project manager past eight years ms eugene worked diligently mpds executives business owners vendors partnered agencies project teams drive transformative changes within mpd district columbia jessica eugene engaged variety public safety projects include application development traffic crash data cleanup sex offender registry data integration kiosk rollout data analytic reporting infrastructure engineering hardware migration rms data migration security access control systems prior background freddie mac project management consultant 10 staff 7201262013assigned technology division provide project management single family business unit worked team plan designand build business intelligence dashboards executives loan advisors view loan data supported data cleanup correct issues transaction level rowe price technology services division project management consultant 10 staff coordinated planned managed loan servicing projects include software enhancements mandates assisted evaluation software meet business objectives td ameritrade project management consultant 10 staff assist data management planningdata migration reconciliation goldman sachs data td ameritrade wspparson brinckerhoff global design engineering firm implemented smart card based fare collection systemat 38 stations metropolitan atlanta rapid transit marta program manager pmo 100 staff customer service program management transit police technology focus group finance rail bus construction engineering zimmerman associates fema risk map program associate director release program manager project manager 120 staff include michael baker international ibm teams manage technical teams provide flood risk map data fema order enhance mitigation planning activities identify areas need mitigation areas floodplain changes macy system technology inc project management consultant att project management consultant ibm management specialist grady hospital health care 30staff federal reserve bank technology department project management consultant kpmgfederal sector professional services programmanagement consultant 10 staff white house veteran administration irs postal services data transformation corporation department justice debt collection litigation systemtrainerproject manager director edsus postal us customs database specialist westinghouse nuclear application nuclear engineer accomplishments collaborated district department transportation ddot mpd automated traffic enforcement unit successfully perform first interagency move within district address facilities organizational operations requirements provided technological solution address gap mpd officers facing adhering constant evolutional changes meet reporting mandates implemented pilot speech recognition project use microsoftnuance dragon software law enforcement improve report quality mpd officers dragon software enable users dictate reports firmat using dragon law enforcement within police cruisers provide report writing efficiencies scale across mpd departments current process type reports directly records management system completed procurement process collaborated firstnet att mpd teams devise solution implement bi directional amplifiers bda enhance radio system coverage selected mpd buildings rdp migration decommission network equipment mpd headquarters relocated locats reduce risk power equipment failure critical mission systems installation canon uniflow printers secure print software throughout mpd districts core qualifications project feasibility analysis project delivery process improvement project methodology communications skills technical nontechnical interpersonal skills leadership teamwork skills analytical problemsolving skills time management organizational skills skills manages day day operational aspects project gains consensus stakeholders ensure success project managing multiple projects critical thinkingproblem solving effective communications kickoff meeting stakeholder meetings troubleshooting projects work history 122013 022022 specialist project manager pmo alight md state risks costbudget management skills project monitoring contract managementgovernance financial analysis project integration technical skills negotiation skills delegating skills project management life cycle methodology purchasing procurement subcontractor relations vendor management negotiations resources scope definition successfully implemented tableau crime reporting platform provided mpd chief police command staff data analytics types crimes occurred past 24 hours per district include murder assault burglary robbery provided accurate picture types crime dc better define district level types resources technology solutions needed fight crime command staff make smarter decisions regards utilizing resources e efficient effective manner rapidly deployed cisco dx80 desktop collaboration system life size video teleconferencing 23inch size screens throughout mpd dc district offices courts outbreak covid reduced mpds technology department yearly cost renewing vendor teleconferencing application licenses mpdtraffic courts able facilitate routine court proceduresarraignments officers travel court houses arrangement hearings traffic violations conducted pilot rollout mobile fingerprinting system connected automated fingerprint identification system afis mpd investigative services tool increased ability mpd officers interacting person streets identify person may pose danger officer dc community increased speed matching fingerprint rather traditional ink method finger printing large processing executed dc unified communication center nonemergency infrastructure platform address surge calls onset covid impacted ability respond within standard time meet compliance requirements collaborated mpds business leaders executives devised solution respond citizens calls timely manner implemented new telephone system operations separated non emergency telephone calls crisis calls able improve meet compliance requirements respond callers successfully implemented microsoft cloud security model multifactor authentication mfa throughout mpd districts headquarters personnel reduced risks mpds criminal information compromised personal identification information met cybersecurity compliance law enforcement explained technical information clear terms promote better understanding nontechnical users drove team success shared vision recognition quality performance orchestrated projects within strict timeframes budget constraints solving complex problems working closely senior leaders verified quality deliverables conformance specifications submitting clients reported regularly managers project budget progress technical problems scheduled facilitated meetings project stakeholders discuss deliverables schedules conflicts designed technical upgrade paths incorporating requested functionality performance enhancements 072012 062013 consultant project manager freddie mac mclean city state freddie mac project management consultant 10 staff assigned technology division provide project management single family business unit worked team lead plan design build business intelligence dashboards executives loan advisors view loan data conducted data cleanup correct issues transaction level maintained open communication presenting regular updates project status customers obtained needed resources strategically negotiating stakeholders outside suppliers tracked project team member performance closely quickly intervene mistakes delays scheduled facilitated meetings project stakeholders discuss deliverables schedules conflicts proved successful working within tight deadlines fastpaced atmosphere identified issues analyzed information provided recommended solutions problems delivered new servicing portals multi family multiclass tax remediation multiclass settlement remediation multifamily underwriting system 052008 052012 release program manager zimmerman associatesfema city state managed mapping information platform mip teams implement new development product enhancements infrastructure maintenance customer support ensured project efforts met 508 fisma regulatory compliance requirements managed task order budget successfully deployed 8 releases time within budget mip application releases met exceeded goal 855 quality assurance compliance education bachelor science university maryland college park college park md graduate certificate project management george washington university washington dc affiliations project management institute pmi technological association georgia tag certifications project management professional pmp certified scrum masters csm american management association ama executive leadership certification ibm project manager center excellence certification quality assurance institute training is9000 cmmi institute certified lead appraiser franklin covey institute carnegie mellon university westinghouse nuclear services quality assurance freddie mac agile training dc government communications dc government procurement eds proposal writing shipley associates