experience education skills citlalli reichel 6635 smith wells detroit mi phone 1 555 407 2922 pmo team lead phoenix az 032014present driving improvements quality services provided team line project management best practices provides effective situation management escalation team supervision manage day day operations wroclaw pmo services team escalating issues management necessary risk issue management ensuring programme risks issues managed maintained assists managing human resources tasks including hiring performance evaluation recognition disciplinary actions takes active part driving professional development plan pdp career development overseeing work related risksissues reporting meeting preparation support workforce pmo administrator san francisco ca 052011 012014 heshe work close collaboration consulting operations specialist report several managers develop workshop meeting material presentation reports input gfmi team provide administrative support gfmi team eg arranging programme meetingsworkshops writing actions notes team events workshops client visits organization facilitate communications project teams management stakeholders creation management reports leadership teams establish common processes throughout enterprise pmo business analyst san francisco ca 092005022011 responsible providing program facilitation planning organizing coordinating monitoring implementation activities assists project management working across multiple geographies time zones partners region country aml business leads support startup businessled projects regional country levels supports various project activities uat sit capacity planning formation review frd brd documents etc manage implementation strategy organizational change management strategy execution production support defectproblem tracking maintenance operation test ensures consistent implementation methodology tools reporting country regional global level according gaml pmo standards collaborates business partners global stakeholders drive crossworkstream escalation issue resolution belmont university bachelors degree computer science intermediate level capability access sql tableau strong analytical problemsolving conceptual skills task prioritization followup tenacity creativity customer service skills ability manage facilitate meetings initiatives effectively develop plans achieve goals ability communicate effectively across written verbal presentation formats variety audiences ability multitask work independently stay focused dynamic fast paced environment proficient microsoft office excel access word visio powerpoint intermediate level capability powerpoint word expert level capability excel intermediate level capability statistical analysis data intermediate level capability data analysis metric trending data reporting