charles simson bank teller providing valuable inperson services help customers meet financial goals experienced bank teller offering 8 years domestic international customer transactions referring credit products balancing cash drawers exceptionally organized customerfocused demonstrating outstanding aptitude manage balance variety financial transactions fastpaced environments 506 937 1286 charlessimsongmailcom victoria il work experience 022017 present bank teller lead shb bank victoria branch 102013122016 bank teller lead shb bank point comfort branch administer balancing branchs vaults atms tcrs tcds daily total 80k provide efficient support branch manager supervising day today operations ensure productive business workflow establish strong credibility clients providing accurate information address concerns regarding accounts bank serviced resulting achieving 485 rating customer reviews facebook page handled financial transactions deposits withdrawals transfers check cashing maximized customer satisfaction catering proactive daytoday call center assistance resolve client concerns issues work closely sales team identify customer needs promote current offers customers awarded employee ace 2015 going beyond assisting teammates customers education brandeis university bs applied teller certificate class 2010 certification aba bank teller certificate skills hard skills collections proficiency cash handling bank security issues debt credit management account coding soft skills analytical detailoriented organized communication skills interpersonal skills