jessica claire san francisco ca 94105 555 4321000 resumesampleexamplecom professional summary performancedriven program manager 15 years experience aligning systems business requirements policies regulatory requirements experience building business analyst teams support financial system delivery passionate partnering clients develop efficient target state process controls supported state art system functionality excellent oral written communication skills programproject planning development project program life cycle management leadership people development process controls reengineering business analysis finance processes systems skills microsoft office including visio ms project extensive knowledge custom finance system tools peoplesoft business objects project management tools database work history vice president senior program manager 122013 122016 first horizon corp columbia tn managed global system delivery programs initiation delivery phase cfo organization built mentored global team 12 business analysts enabling delivery global liquidity product control portfolios supporting 3 simultaneous projects collaborated development teams internal customers control functions deliver efficient systems processes chaired steering committee meetings managed executive communications program delivery ensuring senior sponsor engagement managed global strategic initiative 6m annual budget define daily monthend profit loss pl process product control well consolidate three legacy systems onto one platform led global liquidity group change function managing 4m annual budget deliver new risk management system migration fixed income trade capture bloomberg eliminating dual booking process manual valuation process facilitated design thinking sessions develop target product control process user experience served business process lead major regulatory program defining target state processes system requirements eliminated 25 manual monthend adjustments developed enhanced sox control processes across product control treasury execution finance data governance teams defined transition waterfall scaled agile delivery treasury global liquidity programs associate vice president senior business analyst 112011 012016 credit suisse city state managed program improve data integrity controls finance focusing developing new endtoend control process manage data finance regulatory reporting systems developed two validation functions data reconciliations including riskfinance reconciliation covering 200 attributes defined business process controls data governance validation group americas loans business managed business requirements documentation testing strategy execution new product control workflow system associate vice president pmo lead 112011 122013 credit suisse city state managed governance process business case multiyear 200m dollar program establish unified financial reporting processes underlying projects allowing expedited monthly financial reporting senior business transformation consultant 062006 012011 ibm global services city state wrote client proposals including client specific strategy around utilization global resources project cost estimates execution strategy client references prepared executive communications regarding project status budget performed project financial control tasks including financial tracking forecasting staffing procedures analyzing project expenses develop cost saving solutions creating status reports maintaining project plan experience led business analysis process reengineering system delivery program global ratings agency reengineered analytical middle office teams using functional decomposition developing current target state process analytic support functions business services investor relations billing revenue accounting supported delivery training change management efforts multibillion dollar acquisition fortune 100 telecommunications company developed business requirements training materials support financial reporting system pharmaceutical company improved project financial reporting processes reducing time delivery week two days bachelor science industrial labor relations may 2006 cornell university ithaca ny education work history vice president senior program manager 122013 122016 credit suisse new york ny managed global system delivery programs initiation delivery phase cfo organization built mentored global team 12 business analysts enabling delivery global liquidity product control portfolios supporting 3 simultaneous projects collaborated development teams internal customers control functions deliver efficient systems processes chaired steering committee meetings managed executive communications program delivery ensuring senior sponsor engagement managed global strategic initiative 6m annual budget define daily monthend profit loss pl process product control well consolidate three legacy systems onto one platform led global liquidity group change function managing 4m annual budget deliver new risk management system migration fixed income trade capture bloomberg eliminating dual booking process manual valuation process facilitated design thinking sessions develop target product control process user experience served business process lead major regulatory program defining target state processes system requirements eliminated 25 manual monthend adjustments developed enhanced sox control processes across product control treasury execution finance data governance teams defined transition waterfall scaled agile delivery treasury global liquidity programs associate vice president senior business analyst 112011 012016 credit suisse new york ny managed program improve data integrity controls finance focusing developing new endtoend control process manage data finance regulatory reporting systems developed two validation functions data reconciliations including riskfinance reconciliation covering 200 attributes defined business process controls data governance validation group americas loans business managed business requirements documentation testing strategy execution new product control workflow system associate vice president pmo lead 112011 122013 credit suisse new york ny managed governance process business case multiyear 200m dollar program establish unified financial reporting processes underlying projects allowing expedited monthly financial reporting senior business transformation consultant 062006 012011 ibm global services new york ny wrote client proposals including client specific strategy around utilization global resources project cost estimates execution strategy client references prepared executive communications regarding project status budget performed project financial control tasks including financial tracking forecasting staffing procedures analyzing project expenses develop cost saving solutions creating status reports maintaining project plan experience led business analysis process reengineering system delivery program global ratings agency reengineered analytical middle office teams using functional decomposition developing current target state process analytic support functions business services investor relations billing revenue accounting supported delivery training change management efforts multibillion dollar acquisition fortune 100 telecommunications company developed business requirements training materials support financial reporting system pharmaceutical company improved project financial reporting processes reducing time delivery week two days