jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom summary resourceful accomplished office manager extensive office operations personnel organization expertise highlights microsoft office proficiency meticulous attention detail resultsoriented selfdirected time management accomplishments customer service fluent spanish scheduling professional mature active listening skills energetic work attitude handled customers effectively identifying needs quickly gaining trust approaching complex situations resolving problems maximize efficiency administration performed administration tasks filing developing spreadsheets faxing reports photocopying collateral scanning documents interdepartmental use training successfully trained staff office systems databases policies procedures focusing minimizing errors generating superior results planning arranged scheduled coordinated logistics travel itineraries staff 512 employees ensured staff equipped necessary supplies collateral long distance travel leadership served key contributing member leadership team experience 062012 062013 operations manager brookfield properties retail boca raton fl coordinated daily delivery schedules based customer schedules peak delivery times alternate routesinteracted customers vendors friendly timely manner interviewed hired trained new truck drivers maintained detailed administrative procedural processes improve accuracy efficiencysoftware microsoft word excel power point 092010 052012 office manager amobee dallas tx greeted prepared patients dental examinationscoordinated appointment schedules dentist oral surgeonreviewed status waiting room routine basis ensure patients seen timely fashion expertly filed patients charts processed billing paymentsmanaged invoices transaction receipts taught staff latest dental research techniques managed team 12 professionals softwaredentix 092009 092010 patient advocate coordinator kool smiles city state managed quality communication customer support product representation client assisted coordinated appointment schedules dentist oral surgeonpatients dental questions responsible checking inout patients timely manner guaranteeing high level customer servicegreeted prepared patients dental examinations software bomerang 102004 012009 rm courier services inc city state coordinated daily delivery schedules based customer schedules peak delivery times alternate routes interacted customers vendors friendly timely manner interviewed hired trained new truck drivers maintained detailed administrative procedural processes improve accuracy efficiency software microsoft word excel power point education 2010 1998 medical assistant kaplan college el paso tx externship montwood family medical center 150hr high school diploma high school canoga park high school canoga park ca