jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom professional summary sales officer strong background providing team leadership creating brand vision strategizing sales distribution channels expert growing business attracting new clients interested investors strategic partners im hardworker proven track record lead example demonstrate cooperation dedication diligence drive results achieve sales goals fostered longterm relationships provided postsales follow ups clients maximum satisfaction skills good customer service communication skills goal oriented good leadership skills great speaking marketing skills self motivated sales creativity convincing skills ms office skills work history retail banking sales officer 052020 current bed bath beyond cypress tx prepared sales reports informative graphs charts outline key data monitored customer buying trends market conditions competitor actions adjust strategies achieve sales goals consistently serviced accounts maintain active contacts continuously promote profitable offerings captured completed sales customersavvy quotes proposals contract management strategies achieved dramatic sales increase skillfully managing relationships proactive sales approaches established ambitious sales targets managed deployment strategies developed gotomarket plans capitalize every revenue opportunity enhanced sales operations development new sales strategies cold calling techniques customer followup front officer international banking department 092018 012020 cit group washington dc managed customer complaints rectified issues complete satisfaction answering number daily phone calls direct inquiries collecting co pays account balance payments updated account records handled payment processing duties provided customers receipts proper bills change confirming transactional data verifying name payment information clearly communicating costs fees international banking departmentidb inputer evaluate remittance inside outside country careful questioning customer purpose sending analyzing proper supportive documentation remittance confirming account details respect authorized mandate account operation ie check submitted signatory authorized agent finally callback confirmation scan head office processing atm custodian 102017 092018 diamond trust bank city state ensured sufficiency cash atms responsible would run cash watch answered customer service calls resolved issues quickly return machines operational status delivered exceptional level service customer listening concerns answering questions successfully led key projects resulted reducing time lag customer query time solved created communication strategies meet client objectives delivering exceptional level service customer listening concerns answering questions protected company reputation built loyal client base working relentlessly resolve problems improve customer satisfaction bank teller 102016 102017 diamond trust bank city state counted much tzs 250 millions daily funds manual machineassisted methods verified amounts integrity every check funds transfer honoring payments instruments accordingly making foreign exchange transactions long abides law includes proper documentation stipulates purpose exchange valid identification etc met exceeded sales goals promoting bank products services every interaction explained bank services financial products applicable fees customers cashed customer checks including verifying identification checking account balances accordance bank policy demonstrated expertise identifying mitigating potential fraud transaction risks bachelor arts banking finance education institute finance management ifm dar es salaam dar es salam associate arts economics geography ans advanced mathematics alpha high school dar es salaam dar es salam associate science science education usa river academy arusha region degree qualitative primary general studies kantui english medium school morogoro region design accomplishments valuable contributions responsible redesigning atm customer complain form simple clear one additional information institute finance management student organization vice president 20162017 performing duties like acting president discharging powers duties president writing notice president assisting president making followup day day activities ifmso plans programs worked barclays bank organizing special program called readytowork involved entrepreneur skills communication skills working skills etc dealt educating graduates valuable skills would increase marketability high school level managed form association could work united youth organization conducting extra curricular activities like public cleanliness charitable activities programs could unite youth together assist making change lives like educative seminars stdsentrepreneurial education graduation etc became first president association certifications certificate alpha aid association cofounder associationaaa20122014 certificate sports games alpha high school20122014 certificate participation career affair activitiesifm career affair certificate customer service coursessofttrainer company affiliations swimming singingplaying basketball watching movies travelling