summary douglas castro business operations manager fort myers fl 2398486168 douglasraycastrogmailcom wwwlinkedincominraycastro experienced proven business operations manager 6 years experience providing insight support developing applying implementing highimpact solutions improve processes procedures overall results educational qualifications university cambridge master operations supply chain management technical university berlin six sigma yellow belt university florida certificate completion alternative energy solar wind energy university technology ft myers expected graduation 2020 2018 2011 2010 tsgrammacom bachelor business management administration production operations management minor banking financial services relevant skills areas expertise quality assurance microsoft office suite lean management project management continuous improvement human resource management change management microsoft project microsoft visio information technology work experience renewable energy power co ft myers fl general manager 2015 present project manager overseeing implementation energy efficiency systems highvalue customers manage team 50 fulltime employees multiple subcontractor teams averaging 25 personsteam responsible implementing multiple systems valued 150000 completing multiple projects managing 56m increased yoy revenue 35 implementing data collection kpi metrics supervised coordinated execution energy audits lighting efficiency projects facilitated implementation organizational policies protocols job management accounting inventory control human resource management improved business operations implementing sound strategies increased sustained profitability successfully increased employee morale using effective leadership motivation strategies like team building initiatives implemented annual staff training schedule field technicians maintain industry standards safety technical competence continuously monitor management motor vehicle fleet minimize vehiclerelated expenses lets eat grandma