jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom summary creative business analyst broadbased background highly competitive dynamic organizations recognized decisive leader excellent team player committed forming strong productive teams detailoriented business analyst 3 years experience serving customers maintains excellent problemsolving skills provides extensive social media marketing analysis experience solutionsoriented business analyst possessing unique combination business analysis quality assurance testing applications development experience toptier organizations successful provider centene corporation financial services flexible versatile business analyst specializing developing innovative solutions organizational problems advanced knowledge asset tracking software committed providing accurate effective advice customers detailoriented risk manager improving safety performance culture promote sustainable value within cognizant demonstrates excellent time management techniques organizational skills meet business targets interacts effectively utilizing good communication skills cooperating purposefully providing guidance mitigate risks skills integrated reporting information system iris business recovery sustainability forecasting planning technology architecture analysis business process improvement experience business analyst 092021 current ultimate kronos group bay area ca requirements gathering campaign performance tracking costbenefit analysis extensive experience data visualization highly proficient technical writing capabilities conduct interview sessions stakeholders subject matter experts smes understand current business practice interactions current system gathered business requirements sessions document analysis brainstorming interviews managed requirements use cases artifacts gathering processes clearly communicated business technical team members needed led project meetings across levels stakeholders provided timely reporting stakeholders management reviewed project deliverables ensured appropriate signoff team leads prior golive prepared powerpoint presentations present updates status project worked team define project plans milestone deliverables project schedules managed requirements traceability matrix change request process performed impact analysis several changes manipulated data using pivot tables pivot charts macros excel boosted company productivity customer satisfaction streamlining eliminating inefficient processes create sprint backlog prioritize product features working product owner create document end end functional design rewards functionality working partners create user stories acceptance criteria product vision documents used jira confluence accomplish project planning requirements tracking work development qa rapidly iterate new functionalities facilitate jadscrum sessions come technical solutions sprint backlog hand worked ui prototypes screen mockups customize ivanti service manager software desired stakeholders used sql pullout data adhoc reports requested client using sql server developed data visualizations using power bi reporting tool business intelligence operational reporting enterprise visualize ticket trends ivanti service manager software identify areas improvements report progress higher management maintain internal power bi dashboard reports immediate management product owner direct clients product end end take responsibility champion client cause group develop test plans assist qa uat teams testing functionality conduct uat training internal customers external clients apprise executive leadership project progress conduct user walk system functionality work independently manage prioritize respond changing deadlines performed change management system change requirement leveraged best practices continually drove process improvements successful execution simplification jr business analyst 092018 102019 cruise planners coral springs fl reported findings risk exposures senior executives board directors reviewed risk management database reports compliance fraud prevention analyzed risk management incident reporting strategies data create educational programs managed executed risk management projects determine deficiencies appropriate corrective actions lead executed risk management projects identify deficiencies possible corrective actions reviewed portfolios identifying risk factors determined methods alleviate delinquencies implemented operational vision data analytics reporting including identification key requirements continuous improvement opportunities designed programs protocols control company loss minimize adverse financial impact maintained risk identification programs reduce potential losses workers compensation general liability insurance issues implemented loss control measures protect workers mitigate workplace hazards create metrics using tableau generate nps business users create views stored procedures automate business processes created queries reports analyze customers data based various criteria business management created screen mockups using visio maintained documentation microsoft word excellent excel entry level business analyst 082010 092011 maximus inc west fargo nd managed projects served primary liaison client multiple internal groups clarify goals meet standards deadlines manipulated data using pivot tables pivot charts macros excel optimized management roles facilitated communication adjusted culture open productive streamlined operational efficiencies gathering requirements facilitate ontime underbudget corporate transitions conducted root cause analyses formulate countermeasures business missteps improve operations created usecases accessing scope project understanding business processes designed use cases sequence diagrams using rational rose prepared use case documents utilized ms visio create uml diagrams including use case activity class diagrams extract business process flows workflows thereby assisting development quality assurance teams understanding requirements developed data flow diagrams illustrating flow data legacy systems application database tables along checkpoints testingverification created requirements analysis design phase artifacts using team foundation server education training btech biotechnology 042008 anna university tamilnadu india additional information six sigma green belt itl certifications agile methodologiesagile process managementwater fall methodologies servicenowjira excel google sheets tableau scrum master kpa kpi reporting leadership business requirements business reporting