jessica claire maintenance data specialist 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom professional summary maintenance data specialist three years notable professional experience system administration data analysis recognized consistently performance excellence contributions success aviation maintenance industry inside support technician one year experience commercial network security surveillance industry strengths critical thinking problem solving helped prove abilities analyze trends conduct data collection effectively lead teams skills problem solving database management critical thinking work history 122016 122020 aviation maintenance data specialist united states marine corps city state networking troubleshooting fast learning administrator data analyst ntcss desktop client nalcomis ooma systems support mag 11 mals 11 tracked maintained us navy marine corps aircraft maintenance records naval correspondence publications data compiled aircraft maintenance reports daily basis included data 100 aircraft provided direct intermediate level support 6 aircraft maintenance organizations containing average 20 aircraft created managed 800 user accounts assigned permissions provided assistance troubleshooting system errors network failures submitted trouble tickets utilizing itsm ticketing system worked end users determine areas system malfunction need improved usability performed application updatesinstalls distributed technical training divisions retrieved maintenance data daily weekly monthly quarterly compiled summary reports converted project data requirements project data models monthly meetings supervisors created adhoc processes custom reports times used sql script retrieve specific data user accounts aircraft maintenance history stored maintained 2 years worth data logs records clerksupervisor us navy marine corps fa18 aircraft engines f404ge400f404 ge402 marine corps air station miramar received inducted transferred issued engines engine logbooks squadrons mag11 well us navy squadrons documented 500 logs records entries maintained engine logbooks completed inspections kept engine logbook information date 122016 122020 senior safety representative united states marine corps city state performed detailed inspections assess safety risks building structure equipment performed training regarding safety procedures protocols equipment emergency stations inspected facilities adherence fire hazard safety guidelines submitted work requests facilities office spaces structural damages caused severe weatherout date hardware prepared reports quarterly basis address safety mishaps accidents building structure changes outdated equipment responded emergencies instructed utmost efficiency verified safety fire extinguishers firstaid kits emergency wash stations walkwaysstairways free debris trip hazards spill hazards electrical components light fixtures functioning exit signs alarms monthly basis attended monthly safety meetings conducted safety manager accordance safety policies regulations 032021 082022 inside support technician american security group llc city state provided inside support customers installersservice technicians field programmed network security hardware devices cctv network cameras servers access control equipment configured network security hardware devices well security software systems cloud noncloud based responded support requests end users provided guidance basic troubleshooting tasks trained users operate video surveillance access control management systems diagnosed troubleshot problems accurately resolve wide range technical issues evaluated responded incoming sales leads requests technical support assistance assessed system hardware software suggested modifications reduce lag time improve overall speed performed tests functionality security performance different network security devices followed clients verify optimal customer satisfaction following support engagement problem resolution education high school diploma willow glen high school san jose ca 032021 certification itil 4 foundation aci learning denver co certifications active secret clearance itil 4 foundation configuration management osha 10hour general industry safety health fire warden certified additional information military veteran united state marine corps languages english negotiated spanish negotiated