clement cremin 129 addison street phoenix az 1 555 163 7799 work experience senior personal banker new york ny keeps abreast laws regulations affect located downtown council bluffs location 082016 present competes maintenances electronic client profiles using keybanks technology client experience ce desktop completes maintenances electronic client profiles using keybanks technology client experience ce desktop knowledgeable assisting customers selling savings bonds travelers checks cashier checks cash advances make product suggestions based clients needs refer member branch team responsible staffing branch including recruitingidentifying talent interviewing selecting branch team involvement arl operations leader develop branch staff observational coaching sessions joint sales calls using coaching model developingutilizing individual professional growth plans ensure branch team trained keys products sales service models personal banker chicago il 012014 062016 provides financial solutions clients help achieve goals solutions could involve payments deposit loan investment products appropriate licensing supports acquisition new clients growth current book business contacting following system generated leads identified client experience ce desktop keys branch platform system documents activities using call report feature desktop participates occasionally facilitates daily branch huddles participates special projects campaigns assignments requested assists coaching training tellers branch professionals needed completes maintenances electronic client profiles using keys technology client experience ce desktop assists teller platform new existing clients bank account transitions maintaining responsibility cash drawer following proper balancing procedures takes opportunities identified teller line deepen expand client relationship junior personal banker qfa new york ny responsible developing branch teams understanding keys products services keys sales service process competitive landscape 072010092013 engage disciplined approach human capital holding branch team accountable performance providing training recognizingrewarding high performers provides sales service assistance clients develops maintains broad knowledge products services appropriately support client needs completes maintenances electronic client profiles using keybanks technology client experience ce desktop consistently executes keys branch playbook seeks opportunities deliver distinctive client service interaction establishes preset appointments delivers quality financial wellness review conversations identifies needs makes recommendations follows university alabama schools degree banking education professional skills 20042009 math aptitude typing skills 4550 wpm 10key filing organized excellent communications skills math aptitude typing skills 4550 wpm 10key filing organized excellent communications skills strong knowledge bank products services related bank programs ie internet banking phone etc excellent verbal written communication skills strong organizational skills including experience independently managing projectsinitiativessearch jobs us working knowledge bank products services related programs ie internet banking phone etc excellent verbal written communication skills experience sourcing prospecting new clients client relationship building using proactive sales skills meet sales service goals applies strong critical thinking problem solving skills meet customers needs