career overview jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom dedicated professional 8 years retail customer service possesses firm commitment customer service described secondtonone employers core strengths exceptional leader customer service expert top sales performer energetic work attitude flexible schedule reliable sales professional teamoriented accomplishments sales consistently generated additional revenue skilled sales techniques multitasking cashiered two cash registers tandem maximize customer flow customer assistance worked diligently completed assigned tasks working overtime needed help company propel promoted assistant manager 2 months parttime position nordstroms allstar customer service award work experience sales advisor 2016 082016 penske automotive group danbury ct coldcalled prospective customers build relationship generated high volume referrals promoted club programs products services participants answered incoming telephone calls professional knowledgeable responses maintained friendly professional customer interactions assistant manager 022015 042016 jams arbitration meditation adr services atlanta ga maintained uptodate knowledge store policies regarding payments returns exchanges prevented store losses using awareness attention detail integrity guided customers choosing items reflected personal style shape administered point sale opening closing procedures offered exceptional customer service differentiate promote company brand kept current market product trends effectively answer customer questions manager 112013 2015 ricoh americas corporation west chester pa offered exceptional customer service differentiate promote company brand maintained visually appealing effective displays entire store collaborated customer service team members give exceptional service throughout entire shopping purchasing experience built customer confidence actively listening concerns giving appropriate feedback recruited hired developed retained retail talent company guaranteed positive customer experiences resolved customer complaints sales 082012 112013 servicemaster seattle snohomish wa guided customers choosing items reflected personal style shape helped customers select products best fit personal needs exceeded personal sales goals offered exceptional customer service differentiate promote company brand built maintained effective relationships peers upper management sales lead assistant manager 042012 102012 foot locker city state earned top seller multiple weeks july november worked team member performing cashier duties product assistance cleaning performed store opening duties including counting cash drawers checking equipment proper functioning developed highly empathetic client relationships earned reputation exceeding sales goals crosstrained provided backup customer service representatives needed modelsales 012008 8102010 120000 hollister co city state prevented store losses using awareness attention detail integrity worked team member performing cashier duties product assistance cleaning guaranteed positive customer experiences resolved customer complaintsresponsible ringing customers timely manner guaranteeing high level customer service worked team member provide highest level service customers educational background 2010 evergreen high school vancouver wa 34 accumulative gpa four years coursework business marketing communications inspiration 4 years row varsity basketball captain great saint helens academic achievement award communications 2015 eastern washington university cheney wa minor african american studies 32 gpa advanced coursework african studies communications english coursework