jane smith 123 main street province 00000 e jane smithemailcom p 1234567890 seeking position telephone banking sales specialist accomplished resultsoriented sales professional several years experience providing exceptional service exceeding client expectations valuable experience identifying sales opportunities promote company growth improvement completes projects tasks compliance strict deadlines polices exercising companycentered clientoriented work ethic resolves customer issues utilizing personable diplomatic approach strong communication leadership skills translate positive working relationships colleagues clients fluency spanish english basic french currently taking french courses expand language skills core compentenices potential client relations development team motivation leadership training mentoring business communications product promotion client satisfaction initiatives quality assurance appointment scheduling event management sales promotions networking report writing problem solving decision making prioritization deadline management planning organization confidential document handling formal education office administrationexecutive diploma college name city province currently registered online courses ossd school name city province word excel power point outlook access sap peoplesoft edi 2013 2007 overall gpa 92 professional experience customer service representative company name city province nov 2011 feb 2012 promoted support representative customer service position bank teller account demonstrated levels high performance supported five financial service managers performing administrative duties processed customer deposits withdrawals within assigned limits cashing checks transferring funds checkings savings commercial accounts acted strict compliance adherence bank policies procedures served support representative required assisting financial service managers administrative tasks selected achievements recognized referral sales opportunities resulting additional revenue company consistently went beyond job requirements promote clientoriented environment greeted attended customers periods hightraffic offered customers refreshments employed highly personable approach prevent impatience exercised highly effective sales strategies techniques recognized exceeding expectations mastercard sales acted translator spanishspeaking customers fully bilingual team member page 1 2