jessica claire 9 resumesampleexamplecom 555 4321000 montgomery street san francisco ca 94105 summary highly motivated sales associate extensive customer service sales experience outgoing sales professional track record driving increased sales improving buying experience elevating company profile target market highlights guest services inventory control procedures merchandising expertise loss prevention cash register operations product promotions education university phoenix san francisco ca bachelor science business administrationorganizational behavior 2010 present university phoenix san francisco ca working towards bachelor science business administrationorganizational behavior university california berkeley university extension walnut creek ca 2000 certificate completion leadership development series 2000 university california berkeley university extension walnut creek ca certificate completion leadership development series city college san francisco san francisco ca 1993 certificate completion business managementsupervision 1993 city college san francisco san francisco ca certificate completion business managementsupervision university california san francisco california 2003 continuing education 1988 2003 continuing education university california san francisco city county san francisco management academy dhs interaction management tactics management academy dhs ii survival skills administrative assistant communicating confidence supervisors training supervisors guide performance evaluations understanding job writing descriptions coaching motivatingdelegating dealing difficult situations situation interaction management tactics ucsf budget process fundamentals successful project management indispensable assistant busi business analysis related experience twenty years experience supervision personnel administrative budgetary planning space needs allocations highly skilled organizational planning purchasingleasing capital office equin equipment interpersonal communications time management computer skills proficient following pc macintosh applications microsoft word filemaker pro calendar maker meeting maker excel uptodate outlook powerpoint wordperfect lotus lotus notes inotes experience access microsoft project microsoft visio internet explorer ccmail internet research calwin certifications certificate completion leadership development series certificate completion business managementsupervision accomplishments experience capital vacations operations manager ormond beach fl 102008 current direct administrative functions multidisciplinary primary care community clinic setting responsible managing reception area registration eligibility appointment scheduling medical records patient assistance functions work conjunction medical director selected administrative r management activities including daytoday clinic operations responsible paration written statistical reports responsible management coordination clinics billing fee collections assist nursing medical management overseeing physician scheduling medical records operations responsible patient assistance services health center responsible ordering office equipment supplies responsible preparation clinics daily payroll monthly attendance reports interview patients eligibility process healthy san francisco family pact state federal county medical programs explains implements eligibilitybilling policies procedures clinic staff general public necessary capital vacations operations manager wisconsin dells wi 032008 102008 directed administrativeoperational functions juvenile justice detention center primary care behavioral health clinic setting handled planning assigning tasks clerical staff including medical registration medical records behavioral health functions worked conjunction health center medical director management team members selected administrative management activities including ding daytoday clinic operations prepared written statistical reports responsible management coordination clinic administration building activities initiated overseen requisitions supplies materials work orders office building operations including communications information systems maintenance coordinated processing issuing licenses permits provider numbers ensured appropriate documentation ready review program auditors handled ordering office equipment supplies responsible preparation clinics daily payroll monthly attendance reports served backup absence clerical staff iconma llc unit supervisor oldsmar fl 062005 032008 18 senior clerk responsible recruitment supervising evaluating planning assigned tasks typists explained disseminated interpreted information required specialized knowledge policies procedures calworks division public calworks clients program staff served departments liaison general inquires former current calworks clients city age agencies needing income verification personal data resolved difficult daytoday problems complaints encountered staff calworks clients public department representatives coordinated managed preparation department statistical reports produced complex detailed reports raw data using departments calwin system various computer applications used within program represented program various committees workgroups responsible transfer cases case assignment tracking cases review cook childrens healthcare executive secretary hurst tx 112003 062005 provided confidential administrative support vice president facilities development institutional master plan imp scheduled maintained vps calendar meetingappointments arranged special events directed composed prepared correspondence reports memorandums manuals related material requested vp design maintain filing systems ordered maintained inventory office supplies completed check requests urchase orders invoices department departments liaison outside vendors maintenance purchase office equipment furniture sorted categorized mail vp imp team tracked reviewed reconciled department operating budget statements interfaced board members physicians senior management contractors staff members facilitate requests information assisted creation implementation departmental office procedures manual interprets communicate office policies process staff assisted interview process administrative positions within department trained supervised temporary administrative staff capital vacations operations manager new smyrna beach fl 011 011 executive assistant executive administrator community health network hospital systems served senior staff executive administrator hospital systems division city county san franciscos department public health responsible design initiation special projects sensitive typical areas conducted research prepared data developmental plans analyzed recommended strategies prepared position papers proposed solutions complex administrative organizational issues served administrative support liaison ceo selecting supervising coordinating support staff coverage administrative office responsible organizing executive administrator correspondence calendar schedule responsible scree screening distributing telephone calls mail handled travel arrangements travel vouches expense reports organized meetingsconferences executive administrator prepared complex agendas minutes monitored work assignments given executive staff necessary interpret hospital departmental policies staff patients families general public directed administrative functions multidisciplinary ultidiscipl primary care community clinic setting managed reception desk registration eligibility appointment scheduling medical records patient assistance functions worked conjunction health center director selected administrative management activities including daytoday clinic operations prepared written statistical reports responsible management coordination clinics billing fee collections assisted nursing medical management overseeing physician scheduling medical records operations responsible patient assistance services health center responsible ordering office equipment supplies responsible preparation clinics daily payroll monthly attendance reports analog devices inc office manager wilmington 011999 061999 directed administrative functions managed operational clinicalacademicresearch functions psychosocial division within department psychiatry san francisco general hospital managed ucsf ccsf financial funds grants division billing payroll responsible clinical administrative operations psychosocial medicine outpatient clinic rape treatment center emergency case management program responsible supervision divisions administrative staff included limited interviewing hiring preparation performance evaluations also responsible divisions sick vacation leave along monthly time report sheets analog devices inc office manager santa clara ca 041998 121998 responsible agency administrative services supervision support staff responsible upkeep f general services overseen hiring training development administrative support staff acted liaison secretarial staff managers continually assessed secretarial workload realigned necessary handled employee relation matters administrative groups responsible preparations adherence office services budget made initial proposal purchase office furniture equipment contracted services negotiated outside vendors gave final recommendations senior management responsible maintenance office furniture equipment office space coordinated office construction major office moves monitored quality cleaning security services provided outside contractors ucsfmount zion medical center administrative assistant iiisupervisor city state 011 011 directed administrative services department anesthesia ucsfmount zion medical center responsible general departmental operations including personnel management budget expenditures provided monthly detailed analyses reports concerning departments revenue trends projections also coordinated space allocations building maintenance renovation department facilities equipment conducted analyses coordinated major capital projects supervised administrative staff included limited intervie interviewing hiring preparation performance evaluations provided guidance coordinated training disciplinary action necessary responsible creating implementing policies department anesthesia ucsfmount zion medical center provided full staff assistance chief service gathered raw data reports worked chief complete data final form men interacted outside billing service facilitate timely exchange information anesthesia service billing agency also collected data anesthesia professional fee services performed mount zion generated reports raw professional fee data opened screened reviewed mail chief responded consulting chief necessary responsible purchasing equipment acquisition within department served ucsf liaison departments academicteachingresearch program maintained personnel payroll timeattendance records department included clinical nonclinical personnel responsible management supervision administrative staff presentations served senior staff executive administrator hospital systems division city county san franciscos department public health responsible design initiation special projects sensitive typical areas conducted research prepared data developmental plans analyzed recommended strategies prepared position papers proposed solutions complex administrative organizational issues served administrative support liaison ceo selecting supervising coordinating support staff coverage administrative office responsible organizing executive administrator correspondence calendar schedule responsible screening distributing telephone calls mail handled travel arrangements travel vouches expense reports organized meetingsconferences executive administrator prepared complex agendas minutes skills payroll billing liaison operations medical records operations manager ordering collections credit medical management scheduling maintenance administrative support administrative assistant buyingprocurement purchasing budget exchange teaching correspondence training interviewing cases clerk clients hsa health saving account hsa recruitment arrangements executive administrator executive assistant public health san solutions storage area network telephone travel arrangements building maintenance personnel management executive secretary filing inventory invoices office supplies purchase orders secretary office manager secretarial security clerical documentation administrative operations case management outpatient leadership development business management access business analysis ccmail coaching excel internet explorer leasing lotus notes meeting maker microsoft project microsoft visio microsoft word outlook powerpoint project management time management visio word wordperfect