jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom summary highly motivated sales associate extensive customer service sales experience outgoing sales professional track record driving increased sales improving buying experience elevating company profile target market accomplishments ccna voice ccnp voice ccie collaboration 46510 ccna ccnp routing switching ccnadata center mcts active directory skills cisco ip telephony cucm 4x8x gatekeepers voice gateways cisco unity cisco unity connection cme cisco presence cisco ip communicator cisco ip soft phone cisco 792x794x796x ip phones voss cucdm network management tools wireshark spice works nmap tcpdump cuomsm whatsup gold variphy telemate network protocols tcpip rip ospf bgp eigrp ieee 80211 abgn dns arp dhcp ssl vlans acls nat stp hsrp sip sccp h323 mgcp operating systems windows xpvista7 windows server 20032008 linux suse ubuntu rhel languages perl powershell sql shell cisco routers 17001800 2500 2600 3200 3600 3700 3800 40005505 5510 7600 cisco switches 2900 2950 3550 3560 4500 virtualization vmware esxesxi 40 citrix xen center 56 virtual box experience 102015 present senior network engineer frontier communications parkersburg wv supporting 90 offices worldwide 10000 end users upgrade uc infrastructure 912 105 design deploy telepresence solution telepresence server conductor tms polycomrm involved projects ranging cisco telepresence collaboration edge jabber mobile deployments troubleshoot maintain upgrade provide solutions complex hardwaresoftware problems 032012 012015 principal network consulting engineer booz allen hamilton inc des moines ia implemented hosted collaboration solutions hcs att att enterprise customers deployed voice ip solution various customers distinct requirements including limited cisco communications manager centralized cluster remote sites running srst functionality implemented cisco unified communications manager applications like cups extension mobility auto attendant per customer requirement 022008 042008 network engineer booz allen hamilton inc designed implemented campus switch network cisco layer 3 switches 3750 4500 6500 multi vlans environment using intervlan routing hsrp isl trunk ether channel configured rip eigrp ospf bgp cisco routers ensured network availability resolving connectivity issues lan wan supported clients computer hardware systems printers networks using excellent telephone onsite troubleshooting skills 022008 042008 network engineer booz allen hamilton inc designed implemented campus switch network cisco layer 3 switches 3750 4500 6500 multi vlans environment using intervlan routing hsrp isl trunk ether channel configured rip eigrp ospf bgp cisco routers ensured network availability resolving connectivity issues lan wan supported clients computer hardware systems printers networks using excellent telephone onsite troubleshooting skills 022008 042008 network engineer booz allen hamilton inc designed implemented campus switch network cisco layer 3 switches 3750 4500 6500 multi vlans environment using intervlan routing hsrp isl trunk ether channel configured rip eigrp ospf bgp cisco routers ensured network availability resolving connectivity issues lan wan supported clients computer hardware systems printers networks using excellent telephone onsite troubleshooting skills 022008 042008 network engineer magnum networks citigroup india designed implemented campus switch network cisco layer 3 switches 3750 4500 6500 multi vlans environment using intervlan routing hsrp isl trunk ether channel configured rip eigrp ospf bgp cisco routers ensured network availability resolving connectivity issues lan wan supported clients computer hardware systems printers networks using excellent telephone onsite troubleshooting skills education training may 2010 master science electrical engineering computer networks university southern california university mumbai los angeles california electrical engineering computer networks bachelor engineering electronics engineering electronics engineering bachelor engineering electronics engineering electronics engineering skills acd bgp cisco cisco routers citrix computer hardware hardware cti client database dhcp dns edge eigrp gateways communications manager ivr ip lan linux windows windows xp works communicator enterprise network management network security network networks operating systems ospf perl printers protocols express requirement rip routing servers shell sql ssl switches switch cisco switches tcpip telephony telephone phones phone troubleshoot troubleshooting upgrade vista voice ip wan windows server activities honors