jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom skills project analysis reports documentation content management system customer relationship management planning coordination differentiated instruction specialist interdisciplinary teaching case management computer literate data gathering problem resolution crisis management individual therapy community outreach behavioralcognitive skills development teaching tutoring counseling business operations compassionate client care experience 112018 current consultant verista portage mi completed statewide projects resulting efficiency lower costs worked closely team members deliver project requirements develop solutions meet deadlines provided excellent service attention customers facetoface phone conversations performed site evaluations customer surveys team audits created agendas communication materials team meetings recognized management providing exceptional customer service improved operations working team members customers find workable solutions identify report appropriately follow allegations reports suspected fraud participant abuse neglect exploitation worked state agencies insurance companies diverse backgrounds handled escalated calls managed budgets wrote reports consulted longterm new prospective customers understand needs propose ideal solutions documented research findings prepared polished reports highlighting results potential improvement strategies handled problems issues project implementation recorded reported jobrelated activities findings discrepancies decisions accurately tracked expenses hours project established quality standards createdmanaged budgets performed work according project schedules ran daily reports assess performance make proactive adjustments 102014 032019 master therapistapplied behavioral analysis therapist grafton integrated health network frostburg md performed comprehensive assessments patient tracked incoming patient information intervention plans patient responses treatment collaborated multidisciplinary team determine effective treatment plans led group therapy students focus selfadvocacy empowerment managed caseload multiple sessions weekly using various types therapies approaches evaluated progress goals patients responded emergency situations provided crisis support created agendas communication materials team meetings worked closely team members deliver project requirements develop solutions meet deadlines utilized theoretical approaches treatment cognitive behavioral therapy play therapy narrative therapy delivered individualized treatment children diagnosed autism spectrum disorders behavioral social challenges using applied behavior analysis principles assembled maintained analyzed data gathered student sessions completed daily treatment logs consistently submitted timely written verbal progress reports 102008 032019 itinerant teacher atlantic county special services city state closely monitored recorded student progress create detailed learning plans struggling students led students safety procedures including active shooter fire drills tutored children individually small groups help difficult subjects met parents guardians discuss students progress areas requiring improvement helped learners abilities build learning study skills promote lifelong educational goals worked fellow teachers develop cohesive educational plans improve support diverse students participated educational workshops learn new techniques bolster student participation class observed children recorded activities maintained daily records created safe environments activities applied proactive behavior management techniques classroom discipline mentored counseled students social adjustment academic problems created lesson plans accordance state curriculum schoolwide curriculum standards utilized technology resources including smart boards technological applications develop lesson plans 122001 012011 residential assistant arc atlantic county city state organized administered medications clear schedules help alleviate symptoms optimize quality life dressed groomed fed patients limited physical abilities efficiently handle basic needs assisted disabled individuals foster independence still closely monitoring safety times planned optimal meals based established nutritional plans including shopping ingredients cooking dishes assisted patients transitioning beds wheelchairs automobiles providing consistent safe mobility support developed strong trusting rapport patient facilitate best possible care assistance provided mental emotional support keep clients happy healthy monitored clients progress report necessary changes managed various daily job tasks including patient transportation appointment scheduling delivered high level assistance general household duties included cooking meal prep food shopping taught independent living skills assist individuals tasks grocery shopping activities daily living budgeting completed daily resident welfare checks coordinated facility staff ensure resident needs met education training 012017 master arts psychology touro university worldwide los alamitos ca 032014 master arts education trident university international cypress ca 032010 bachelor arts english thomas edison state university trenton nj 052009 associate science liberal arts general studies atlantic cape community college mays landing nj 052008 associate arts english literature atlantic cape community college mays landing nj additional information published book autistic children teaches owning selected atlantic county person year 2013 teaching selected team player 2019 public consulting group southern new jersey division websites portfolios profiles summary experienced management consultant specializing business operations compliance requirements standard procedures strategic leader creative problemsolver detailed effective taking project beginning stages completion meeting exceeding deadlines history working well patients backgrounds effective leading individual group therapy sessions uncover explore wide range issues proficient successful intervention strategies evaluation techniques attentive adaptable teacher skilled management classroom operations effective leveraging student feedback create dynamic lesson plans address individual strengths weaknesses dedicated motivated encourage student growth carefully monitored academic progress devoted helping patients living mental illnesses adapt hospital environments provide physical mental emotional support meet individual patient needs compassionate dedicated observant nature excellent time management abilities