summary jessica claire 100 montgomery st 10th floor555 4321000 resumesampleexamplecom accomplished owner offering 22 years progressive business experience dedicated maximizing bottom line profits forwardthinking approaches clear focus continuous improvement dependable detailoriented manage multiple tasks priorities broad experience includes office management accounting accounts receivable accounts payable invoicing financial reporting organized dependable natural relationship leadership talents hired trained supervised 10 employees provide outstanding service customers cost control budgeting skills budget control finance accounting oversight records organization management financial statement review human resources oversight administrative management business leadership operations oversight team leadership hiring onboarding business planning strategic decisionmaking employee training experience business owneroperator education training 072001 current westrock company covington ga promoted business social media platforms maximize brand identity generate revenue created implemented marketing advertising strategies support revenue goals promote strategic growth improved companys quality productivity streamlining systems processes interviewed trained supervised employees kept records production inventory income expenses resolved issues quickly meticulous research quick decisionmaking analyzed financial statements trends manage cash flow make business decisions developed business ground prepared records operations smooth handover new owners managed operations budgeting accounts payable accounts receivable payroll supervised company social media marketing efforts expand brand awareness attract new customers determined pricing products services based costs competition reconciled daily sales prepared bank deposits assessed financial transaction reports made financial logistics decisions best interest company coolections representative nicolet national bank traverse city mi completed skip traces customers failing respond collection efforts 072003 042006 located notified customers delinquent accounts mail telephone personal visits solicit payment prepared documentation required collection repossession activities handled contracts payments accounts recorded information customers financial status collections status efforts negotiated credit extensions assist customers paying overdue accounts upheld privacy security requirements customer information processed payments phone set recurring drafts arranged debt repayment established repayment schedule based customer finances remained calm stayed professional provided exceptional service calls even interacting difficult individuals notified customers delinquent accounts attempt collect outstanding amounts recorded updated customer personal accounts accurate contact information advised debtors payment options set payment plans handled irate customers smoothly achieve performance targets collaborated legal department officials bankruptcy cases management proceedings postpetition payments received payment posted appropriate customer accounts met demands busy collections group performing high volume daily calls used effective questioning techniques clarify debtors delinquent managed approximately 100 inbound outbound calls daily located monitored overdue accounts using billing system begin collections process acricultural credit analyst westrock company devens 012003 062003 requested financial documents customers assessed customer credit files regularly review receivables collected organized loan documents submission underwriting prepared basic preliminary credit analyses determine creditworthiness compliance collaborated credit association business representatives exchange valid credit information presented key information upper management executive team loan recommendations reviewed customer financial data ascertain level risk involved extending credit developed comprehensive understanding financial statements enhancing opportunities assess risk conducted credit reviews corporations assess financial conditions ccolections representative bank castile city state completed skip traces customers failing respond collection efforts 052000 122002 located notified customers delinquent accounts mail telephone personal visits solicit payment prepared documentation required collection repossession activities handled contracts payments accounts recorded information customers financial status collections status efforts negotiated credit extensions assist customers paying overdue accounts upheld privacy security requirements customer information processed payments phone set recurring drafts arranged debt repayment established repayment schedule based customer finances remained calm stayed professional provided exceptional service calls even interacting difficult individuals notified customers delinquent accounts attempt collect outstanding amounts recorded updated customer personal accounts accurate contact information advised debtors payment options set payment plans handled irate customers smoothly achieve performance targets received payment posted appropriate customer accounts developed collection methods achieve exceed company financial goals met demands busy collections group performing high volume daily calls used effective questioning techniques clarify debtors delinquent reasoned customers attempted negotiate full balance payments managed approximately 100 inbound outbound calls daily associate applied science general agriculture alfred state college alfred ny high school diploma perry central school perry ny 052000 061998