robert smith patient advocate phone 0123456789 email infoqwikresumecom website qwikresumecom summary obtain position apply skills health care facility opportunity promote company core competencies microsoft office personnel management process improvement training development case management health education sales report preparation records management conflict management project management advocacy electronic medical records recruiting professional experience patient advocate abc corporation february 2012 november 2014 key deliverables interview patients representatives identify problems relating care coordinate communication patients family members medical staff administrative staff regulatory agencies maintain knowledge community services resources available patients refer patients appropriate health care services resources investigate direct patient inquiries complaints appropriate medical staff members follow ensure satisfactory resolution explain policies procedures services patients using medical administrative knowledge collect report data topics patient encounters interinstitutional problems making recommendations change appropriate patient advocate medical capital recovery 2007 2012 key deliverables determined coverage options emergency room patients without health insurance third party collector hospital called insurance companies verity coverage screened patients phone emergency room government assistance medical payments called oag crime victims dept local office follow patients application process worked medicaid medicare chip crime victims ad ssi rsdi cases managed average 50 accounts per day education 2259 oak street old forge new york 13420 free resume template copyright qwikresumecom usage guidelines