jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom summary resultsdriven management experience bringing demonstrated record progressive market share growth sales accomplishment proactive manager strategic problemsolver record achieving challenging profit goals consistently acquiring new customers expanding operations tenacious pursuing new revenue streams sales opportunities skills sales team development supervision training performance improvements policyprogram development vendor relationships schedule management leadership team building product costing calm pressure staff training development advertising marketing customer relationship management experience management 022022 current culvers restaurant brookfield wi maintained accuracy handling payments giving change printing receipts customers greeted customers answered questions recommended specials increase profits resolved customer issues efficiently build loyalty learned company processes procedures employee role functions developed understanding quality assurance processes requirements supported staff training development evaluation resolved client issues delivering excellent customer service maintaining positive attitude organized maintained payroll information entering data deleting errors calculating collecting information gathered timesheets prepare weekly payroll data processing payroll coordinator managed weekly payroll duties submitted data payroll contractor general manager 062020 022022 pyramid hotel group cincinnati oh communicated well used strong interpersonal skills establish positive relationships guests employees trained workers food preparation money handling cleaning roles facilitate restaurant operations coached team members food safety sanitation processes customer service menu education upselling techniques drive revenue optimized profits controlling food beverage labor costs daily counseled disciplined staff address issues promptly provide constructive feedback managed accounts payable accounts receivable payroll updated computer systems new pricing daily food specials prepared weekly payroll keep projected weekly revenue collaborated chef analyze approve food beverage selections initiated negotiations regarding vendor contracts kept updated records contracts developed employee handbook detailed job descriptions workflow plans formalize operational systems procedures complied company policies government regulations prevent detect rule violations protect organization fines lawsuits designed sales service strategies improve revenue retention served main point contact clients answering questions responding messages increased bar sales revenue 25 within 3 months managed bar area cocktail design menu handled inventory regulation compliance customer relationships implemented special events boost customer numbers profits managed daily operations processes reservations budgeting forecasting consistently maintained high levels cleanliness organization storage sanitation food beverage products ensure quality trained frontofhouse staff restaurant policies procedures guest service techniques communication skills promote positive experiences resolved problems concerns satisfaction involved parties maintained inventory accuracy counting stockonhand reconciling discrepancies bartender 032018 062020 penn national gaming lawrenceburg operated cash register point sale pos system transactions made proper change cash transactions balanced daily registers generated sales reports management stayed uptodate latest mixology trends bar equipment sanitation standards kept track bar tabs transferred open tabs dining area wait staff confirmed customers ages alcohol service discontinued service intoxicated guests trained new bartenders drink preparation upselling techniques poured wine beer cocktails patrons cashier 102014 082018 common spirit little falls mn operated cash register collected payments provided accurate change completed daily recovery tasks keep areas clean neat maximum productivity helped customers find specific products answered questions offered product advice processed sales transactions prevent long customer wait times inspected items damage obtained replacements customers education training education university st thomas houston tx high school diploma 052016 homeschool mountain top pa