jessica claire resumesampleexamplecom 555 4321000 montgomery street san francisco ca 94105 summary driven individual 20 years experience key fields customer service administration accounting management technologically proficient creative thinker self motivated skills abilities collections account sales rep sales support order processing mastery multiple proprietary applications excellent communication skills sap data entry excellent communication skills 55 wpm typing bilingual spanish english highlights tech support troubleshooting accouning data entry research analyst customer collections account sales rep sales support processing excellent communication skills 55 wpm typing bilingual spanish english education austin tx 2010 business management 70 hrs skills utilized sap sales force business objects microsoft excel ar ap collections customer service accounting clerk purchasing order clerk met sla service level agreements deadlines entered customer data sla languages bilingual spanish english experience mindlance apple sap data entry sales support city state 1120142015 customer service support itunes store sales support daily management post sales issues communication itunes business teams crossfunction internal depts ensure customer satisfaction sap order fulfillment order status inquiries contract backlog management pyramid consulting dell computers warranty quote order processing city state 042014 102014 processing payments purchase orders creation warranty extension quotes mailbox queue maintenance 24hr sla idd salesforce doms dps dellserv moxie queue usage sap business objects asap window cleaning senior office manager administrative assistant city state 092010 082013 customer scheduling records ar ap payroll contractor recruitment online phone job estimatesquotes coordinate owners calendar schedule appointmens collections customers b2b contracts assist marketing ideas aid company growth metsys dell computers telecommunications account help support desk att city state 062012 052013 process att orders using premier telegence troubleshooting support sim mobile device issues poet pears kana telecom app usage work trouble tickets using remedy 7 customer service store troubleshooting porting activatingdeactivating service