jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom professional summary 6 years information technology experience 5 years experience salesforcecom forcecom platform developer administrator certified forcecom developer dev xxx highly proficient sales cloud service max web service forcecom community portal chatter knowledge one appexchange salesforce excelled working various salesforcecom standard objects like accounts contacts opportunities products cases leads competent sfdc administrative tasks like creating profiles roles users email services approvals workflows dashboards tasks events experience working debug apex scripts using debug logs system log console catch exceptions execute governor limits experience working chatter objects experience sfdc integration using web service apex programming salesforce extensive experience lead case management webtolead webto case emailtocase good understanding salesforcecom governor limits ability optimize code respect limits good experience working eclipse ide forcecom plugin writing business logic apex programming language proficient data migration traditional applications salesforce using import wizard data loader utility experience working salesforcecom sandbox integration production environments experienced creating roles profiles email services page layouts workflow alerts actions approval workflow experience web technologies like html xml javascript extjs experience working data structures manage large amount data efficiently experience sfdc development using apex classes triggers visual force forcecom ide soql sosl experience administration configuration implementation support salesforce crm based apex language leveraging forcecom platform proficiency object oriented languages like c java j2ee jsp servlets java technologies strong database rdbms development experience writing queries functions stored procedures triggers views oracle sql plsql ms access involved design development test implementation phases software development life cycle agile development focus object oriented programming excellent client management skills presentation skills operational metrics time management analytical great communication interpersonal skills sfdc technologies standard objects workflow approvals apex classes controllers apex triggers visualforce pages data loader reports dashboards forcecom ide vf remoting import wizard relationships validations rules profiles roles security salesforce tools skills eclipse forcecom eclipse ide plugin forcecom explorer apex data loader forcecom workbench forcecom platform sandbox production programming languages databases ms sql server plsql rdbms ms access mysql work history salesforce developer 112021 current cgi group inc providence ri salesforce configurations across standard objects like accounts contacts cases etc managed salesforce platform 1300 endusers worked configuring standard salesforce chatter customizing including custom logic chatter objects using triggers classes vf pages good understanding standard chatter objects limitations designed implemented deployed service cloud various custombuilt page layouts custom tabs custom apps suit needs application also created various profiles enable service cloud specific designed developed various visualforce pages apex classes controller classes extensions apex triggers functional needs various applications created various validation rules workflows specific limited user groups filtering profiles working service cloud designed reports worked business users make understand functioning reports better designed complex visualforce pages using javascript css html jquery controllers involved user management creating user roles profiles created various record types support processes assignment rules public groups queues custom settings sites timebased workflows etc used complex soql queries codes tools like data loader extract insert update vast data millions records custom objects standard objects used http callout using json fetch recordsdata systems display fly visualforce page time page opens designed system configuration enhancements dashboards reporting page layouts sharing rules role hierarchy etc wellmaintained test code coverage unit testing codes system following salesforce limits responsible project deployments releases postdeployment testing involved working offshore qa dev teams developed documentation projects worked maintained sharepoint complete full lifecycle salesforcecom implementation experience responsible guiding qa uat teams testing assigned projects releases sandbox production orgs retrieved data functionality thirdparty apis displayed within lightning component created multiple lightning components added css design parameters make lightning component look feel better environment eclipse forcecom ide forcecom migration tool ant apex data loader developer console workbench informatica cloud forcecom sandboxes web services agile methodologies appexchange salesforce developer 102018 102021 cgi group inc boston implemented automated survey delivery marketing customer support professional services utilizing click tools cvent survey systems managed participated phases project including project plans documentation configuration designed custom visual force pages customer support sales professional services department used soql sosl consideration governor limits data manipulation needs application using platform database objects created used email templates html visual force involved assignments rules escalation rules autoresponse rules configuration customization case management scheduling apex jobs processing large records created profiles roles based organizational role hierarchy implemented recordlevel fieldlevel security configured sharing settings created various custom reports dashboards per customer requirements experience managing complex data experience integrating app exchange applications salesforce informatica demand mass email management application management using forcecom plugin eclipse ide sandbox production environments working different aspects web services xml wsdl soap rest web integration sdfc provided support salesforce maintenance reviewing trace logs developing action plans administrative services including periodic data cleansing workflows approvals used sandbox testing migrated code sandbox testing migrated code deployment instance testing extensive experience lead case management webtolead emailtocase designed junction objects implemented various advanced fields like pick lists custom formula fields field dependencies validation rules workflows approval processes automated alerts field updates email generation leading effective webtolead communication customers partner portals developed custom objects custom reports configured analytic snapshots dump data regular basis sales performance lead generation statistics created users roles public groups implemented role hierarchies sharing rules recordlevel permissions provide shared access among different users created users roles public groups implemented role hierarchies sharing rules recordlevel permissions provide shared access among different users involved salesforcecom premier support handled support cases help salesforcecom support designed system configuration enhancements dashboards reporting sharing rules role hierarchy etc environment agile salesforce unlimited edition service cloud sales cloud apex visual force pages component controllers json xml html5 css3 js bootstrap angular js workflow approvals reports custom objects wsdl custom tabs eclipse forcecom ide sql server salesforce developer 032017 092018 cgi group inc hartford ct involved identifying planning implementing new salesforcecom features functions new screens workflow forcecom objects reports apex code meet business requirements handled different integrations platforms developed various custom objects tabs components visual force pages controllers administered configured maintained salesforcecom application user profiles roles assigning permissions generating security tokens validation rules upgrade installation created deployed several reports using salesforcecom platform developed apex classes controller classes apex triggers various functional needs implemented business logic per requirements developed deployed workflows approval processes opportunities products assets management involved building customer portal organization used data loader insert update bulk import export data salesforcecom subjects used read extract load data commaseparated values csv files integrated salesforce informatica demand proper mappings extraction transformation data involved salesforcecom application setup activities customized apps match functional needs organization implemented requirements salesforcecom platform forcecom ide plugin using eclipse created used email templates html visualforce developed apex classes triggers implement business logic per requirements developed unit test class apex class worked improving code coverage used soql sosl consideration governor limits data manipulation needs application using platform database objects environment salesforcecom platform apex language rest api visual force pages component controllers workflow approvals custom objects javascript dojo jsp ajax sandbox data loading eclipse ide plugin bachelor arts computer science aau education certified salesforce developer certified salesforce administrator