professional summary jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom detailoriented operations manager talented leader 7 years experience applying exceptional planning problem solving abilities toward enhancing business plans daytoday activities resultsdriven resilient developing teams improving processes increasing productivity bringing solid understanding industry trends excellent communication skills talent spotting areas need improvement implementing changes strategic approach skills project management strategic planning team leadership relationship development problemsolving work history operations manager 012021 current contech engineered solutions metamora il organization skills decision making microsoft office selfdiscipline worked directly management department brainstorm discuss strategy mitigate issues quarter order achieve departmental company goals managed daily operations homebuilding organization orchestrating forwardthinking strategies accomplish profit expansion goals delivered business strategy developed systems procedures improve operational quality team efficiency managed projects starts closings process order determine timelines milestones process prioritize projects collaborate department ensure details steps complete efficiently ensure seamless transition departments order achieve departmental company goals managed nearly 200 projects given time decreased number days starts process 40 lead weekly meeting department head ensure projects moving assembly line process review obstacles projects enhance collaboration maintain culture based trust group problemsolving reported division president status projects using software system tracked project created review summaries project throughout process conducted quarterly presentations board actual results future goals compiled reports packets board members review supervised seven employees overseeing efficiency drafting customer service experience starts closings observed employees individual strengths initiated mentoring program improve areas weakness assistant operations manager 102019 012021 pods portland assisted operations manager operations optimization daily coordination hundreds projects per year evaluated operational strategies recommended improvements developed implemented new strategy projects starts process ensure department buyin create team philosophy along assemblyline process managed projects permit application process increased number permits obtained 29 2019 2020 managed projects closing process conducted relations lenders title companies written oral communication order ensure seamless transactions buyers starts closings coordinator 102015 102019 asrc federal holding company fort hood tx developed relationships personnel municipalities aid project completion managed projects closing process conducted relations lenders title companies written oral communication order ensure seamless transactions buyers managed projects permit application process one hundred homes required knowledge processes jurisdiction developed updated spreadsheets databases track analyze report performance administrative assistant 082014 102015 dalamar homes city state processed project contracts paperwork accuracy completeness distributed entire team scheduled office meetings client appointments staff teams supported room reservations agenda preparation calendar maintenance programs meetings events supported efficient meetings organizing spaces materials documenting discussions distributing meeting notes organized weekly staff meetings logged minutes corporate records executed record filing system improve document organization management coordinated interviews various managers executive leadership throughout organization ordered tracked canceled utility services project composed letters project inform buyers projects nearing completion tracked hundreds completed projects warranty due dates composed warranty request forms buyers project processed warranty request forms submitted buyers ensured work requests completed appropriate parties answered multiline phone system routing calls delivering messages staff greeting visitors education master business administration 052016 lipscomb university nashville tn bachelor science business administration 052014 university missouri st louis st louis mo accomplishments earned cornerstone award 2018 earned mvp award 2016