jessica claire resumesampleexamplecom 555 4321000 montgomery street san francisco ca 94105 professional summary sap technical analyst outstanding performer sap digitialisation across government utility shared services telecom sectors proven success leadership operational excellence organizational development keen understanding elements sap business recognized inspiring management team members excel encouraging creative work environments skills assisting implementation improvement existing processes initiating different improved ways providing support delivering efficient outcomes working effectively collaboratively business project technology teams create implement sap solutions line business requirements creating updating functional specifications processsystem documentation providing support training business ensure effective utilization business adoption troubleshooting managing resolving possible enduser issues related sap erp cloudbased applications including sap analytics cloud sap 4hana planning executing data migration integration across multiple sap systems creating customized data reports various business stakeholder managing incidents sap support appropriate certifications sap netweaver certification sap rpa sap abap certification education jawaharlal nehru technological university hyderabad hyderabad telangana 2006 bachelor science information technology nalanda jr college vijayawada 2002 high school diploma work history idi distributors sap technical analyst louisville ky 012020 032020 troubleshooting managing resolving possible enduser issues related sap erp cloudbased applications including sap ecc sap s4hana planning executing data migration integration across multiple sap systems creating customised data reports various business stakeholder apple inc sap project lead palm desert ca 062018 062019 reviewed sap systems organized training plans avoid perpetual problems advised team 4 lead consultants optimize efficiency current systems conducting training sessions strengthened sap fiprocurement systems enhance efficiency minimize labor requirements created optimized xecm records management strategies coordinate protect information evaluated diverse xecm systems identify workflow communication resource utilization issues provided advised made recommendations implemented problemsolving strategies business needed reenergize vim systems responsible leading implementing part consulting project starting requirements gathering analysis strategy solution design development actual realization phase subsequent deployment golive validating documenting detailed content management requirements translating requirements designs take ownership activities assigned lead successful conclusion hands build activities needed quality checks technical deliverables provided multiple vendors engaging business technical stakeholders necessary drive opentext project successful conclusion assisting equip xecm lead project documentation associated technical artifacts provide expertise ondemand technical space opentext upgrade migration assisting golive closure activities supporting training existing bau team members cognizant technology solutions sap abap technical consultant columbia sc 072010 072018 trained team aspects operating procedures company services implemented new working processes delivered continued improvements crosstrained provided back customer service managers optimized customer support establishing collaborative service environment coached team members customer service techniques providing feedback encouragement toward reaching sales goals provided constructive criticism regarding quality assurance collections team phone calls held meetings employees evaluate performance make plans improvement mentored junior team members protocols procedures station maximize contributions analyzed blueprints work orders understand specifications complete accurate assembly products took additional job duties including unplanned task critical task unexpected backlog resulting meeting project target date gmr abap consultant city state 102006 062010 providing sap technical support business stakeholders assisting implementation improvement existing processes initiating different improved ways providing support delivering efficient outcomes working effectively collaboratively business project technology teams create implement sap solutions line business requirements creating updating functional specifications processsystem documentation providing support training business ensure effective utilisation business adoption