jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom professional summary dedicated customer service professional knowledge service delivery proven multitasking abilities committed maintaining professional relationships increase profitability drive business results knowledgeable dedicated customer service professional extensive experience automobile industry solid team player outgoing positive demeanor proven skills establishing rapport clients motivated maintain customer satisfaction contribute company success specialize quality speed process optimization articulate energetic resultsoriented exemplary passion developing relationships cultivating partnerships growing businesses skilled building bridges cementing connections business accounts serve needs strengthen loyalty drive competitive growth successful achieving sales objectives consistency servicedriven team player record providing highquality support passionate promoting lasting customer satisfaction delivering topnotch service unparalleled support proficient customer service best practices related options effectively drives revenue skilled promotional problemsolving abilities customer service representative bringing topnotch skills oral written communication active listening analytical problemsolving skills enhances customer experiences employing serviceoriented behaviors understanding customer desires providing customized solutions build loyalty risk management business development loss protection good listening skills customer service team building good telephone etiquette supervision flexible adaptable written communication inbound outbound calling technical support complaint resolution key stakeholder relationship building insurance knowledge customer needs determination pos system skills high school diploma lease drafting call management report generation customer service skills prospecting clients team player wordofmouth marketing brand ambassador generating brand awareness marketing campaigns social media platforms reliable transportation sales marketing educating patients management clean driving record work history customer service assistant 062018 current lifepoint hospitals cleveland ms offered basic technical support clients wide range company products collected customer feedback made process changes exceed customer satisfaction goals managed100 incoming calls day utmost professionalism knowledgeable service supported senior management executive decisionmaking drafting informative reports answered customer questions product availability shipment times responded customer requests offering excellent support tailored recommendations address needs increased efficiency team productivity promoting operational best practices met customer call guidelines service levels handle time productivity collected customer feedback made process changes exceed customer satisfaction goals described product highlights benefits help guide purchasing decisions experienced customer service assistant 062016 112018 baker associates city state managed 100 incoming calls day utmost professionalism knowledgeable service collected customer feedback made process changes exceed customer satisfaction goals offered basic technical support clients wide range company products answered customer questions product availability shipment times supported senior management executive decisionmaking drafting informative reports submitted completed orders quickly maximize delivery efficiency promptly responded inquiries requests prospective customers responded proactively positively rapid change applied highly effective selling skills properly engaging presenting solutions customers proved successful working within tight deadlines fastpaced atmosphere carried daydayday duties accurately efficiently devoted special emphasis punctuality worked maintain outstanding attendance record consistently arriving work ready start immediately automobile customer service supervisor 022014 062016 earnhardt hyundai city state enhanced customer satisfaction ratings motivating team members strengthen quality increase productivity 12 shrunk knowledge gaps ongoing training close employee mentoring new less experienced team members monitored priorities liaised maintenance team management delegating tasks complete time contributed development implementation execution maintenance programs kept watchful eye equipment inventories optimizing work readiness aligning supplies specifications job optimized supply levels keep stock within ideal parameters expected needs resolved problems improved operations provided exceptional service developed maintained courteous effective working relationships actively listened customers handled concerns quickly escalated major issues supervisor proved successful working within tight deadlines fastpaced atmosphere used critical thinking break problems evaluate solutions make decisions saved 50000 implementing costsaving initiatives addressed longstanding problems demonstrated respect friendliness willingness help wherever needed conducted research gathered information multiple sources presented results created sales increase 14 associate science sales marketing education 041978 university arizona tucson az education