jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom executive profile 17 years experience driving architecture delivery large solutions leading financial manufacturing higher educational organizations highly organized passionate persuasive articulate able achieve results others believed impossible experienced team development service level delivery management solutions design delivery management project management business operations organization client account management budgeting expertise skill highlights service quality improvement staff development vendor negotiations leadershipcommunication skills core accomplishments project management initiated project resulted positive outcome operations management managed operation handled functions related program human resources spearheaded new program program increased retention staff development launched wellreceived program professional development courses staff mentored coached employees resulting 12 increase productivity professional experience senior information technology officer 102011 current childrens national medical center rockville md accountable business area including overall customer satisfaction managed team number professionals spearheaded project name resulting number increase revenue spearheaded greater collaboration students resulted objective architect development manager 052006 092011 apollo global management woodland hills ut rebuilt 10 member team provides solutions support around two large web environments identity management solution established secure robust uptodate web environment associated processes resulted six fold improvement security footprint 50 increase time market environment continuous improvement people process technology accomplished ontime 2 years within budget 15million established central sharepoint infrastructure expertise support paper reduction process improvement data quality improvement real time collaboration goals various university departments including finance grants management advancement simon school executive offices etc implemented part identity management solution including changes associated business processes training resulted reduction support time 2 hrs minute 80 reduction support calls vastly improved data quality worked closely clients identify needs challenges provide completely revamped solutions using emerging technologies results cost time savings improved process efficiency data accuracy integrity improved usability visual appeal adoption involved developing strategic plan university rochesters communications objective developed implemented multimillion dollar capital operating budgets project lead 052004 052006 citigroup student loan corporation city state hired consultant within 6 months became full time employee quickly accelerated ranks project lead solutions architect based technical management skills led architecture implementation new lender management website slc citigroup implemented 3 months ahead schedule 2 less fte led analysis finding suitable web content management system slc senior systems analyst 041997 052004 cgi consulting city state xerox corporation rochester 0599 0604 led development packaging management solution xerox parts supply chain resulted retirement mainframe legacy application improved productivity increased data quality integrity led architecture development parts locator system xeroxs warehouse resulted improved efficiency 20 drop return rates application ported receive store assemble equipments three primary distribution centers webster columbus cerritos similar reduction tco various clients bangalore 0697 0599 worked manufacturing financial sector clients develop implement solutions mainframe microsoft visual basic c java various database technologies mba 2010 simon school business rochester ny graduated membership beta gamma sigma electrical electronics 1995 college engineering chennai tamil nadu education