jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom professional summary seeking professional career opportunity experience contribute exciting rewarding work environment utilize administrative skills academic background management information system operation management interest job areas expertise microsoft office 2007 2010 microsoft project access visio 2007 2010 basic knowledge microsoft visual studio sql server 2010 web design citrix system lawson security problem solving quality focus strong analytical organizational skills detail accuracy oriental ability work quickly pressure deadlines work experience 2015 082015 database administrator chenega mios berwyn heights md created device history report dhr created fogbugz customer action tickets every feedback item site conducted weekly configuration updates 62 sites offered jcwg support team members released updated fogbugz tickets resolved issues related system updating system monitoring new tickets updated rtm monitoring new tickets updated documents site configuration golive updated documents individual site configuration tracked progress reprioritized tickets necessary installation configuration upgrading monitoring responsible identifying driving performance improvements corporate databases running 120 applications working closely applications infrastructure teams updating ticket database peer reviewing offer updates working team members certify updates ensure compliant monitoring database efficiency preparing reports management keeping database date managing database access writing reports create ways store organize present data build maintain administer support databases 082014 2015 administrator system johns hopkins medicine bradenton fl performed daily system monitoring verifying integrity availability hardware server resources reviewing system application logs performed daily back operations ensuring required file systems system data successfully backed appropriate media created changed deleted user accounts per request maintained companys network security systems installed hardware software needed created employee self service citrix updated network applications needed trained newly hired employees 082014 092014 administrative assistant mercy healthcare festus mo performed general administrative clerical support including mailing scanning faxing copying filing answered phone calls used good judgment screen calls managed responded incoming emails student faculty inquires invoices expense forms scheduled coordinated internalexternal meetings conference calls prepared assembled materials use meetings reports assisted resolving office equipment issues created labels packaging outgoing mail packages attended staff meetings took distributed minutes followed action items made travel arrangements department staff processed related expenses reports served consistent language point contact foreign speaking students acted liaison faculty students creating spreadsheets presentations organize schedule meetings appointments produce distribute correspondence memos letters faxes forms assist bookkeeping accounting functions appropriate 062013 092013 administrative assistant johns hopkins medicine annapolis md responsible financialaccounting data entry managed financialaccounting database worked churchwide communications used spreadsheets databases organize information produce standard reports prepared balance sheet expenses report monitored incoming emails prioritized issues responded possible requests managing calendars preparing reports financial data 092009 122012 administrative assistant johns hopkins medicine brandon fl created updated patients medical records scheduled coordinated appointments assisted patients filling necessary documents performed printing photocopying faxing duties answered phone ordered supplies 072009 082009 administrative assistant medstar health la plata md provided administrative support conducting market research maintaining organizing data generated reports dissemination students parents managed secretarial duties schools administrative office daily administrative tasks processed paperwork ensured correct application summer camp schedule conducted performance reports summer camp leaders 052005 082008 teachers assistant little flock christian school city state followed executed activities according predesigned daily lesson plans acted role model children attending camp supervised children ages 612 years reported school office beginning school day pick required materialsschedule classes managed organized events schools summer camp coordinated maintaining student attendance records vacation leaves provided secretarial duties schools administrative office daily administrative tasks education december 2013 bachelor science management information system operations management george mason university fairfax va languages management information system operations management fluent english french arabic skills professional experience microsoft office 2007 2010 microsoft project access visio 2007 2010 basic knowledge microsoft visual studio sql server 2010 web design citrix system lawson security problem solving quality focus strong analytical organizational skills detail accuracy oriental ability work quickly pressure deadlines