jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom summary experienced manager excellent client project management skills actionoriented strong ability communicate effectively technology executive business audiences process improvement project development lifecycle work flow planning highlights resultsoriented relationship building systems implementation productivity improvement policy management analyst 2014 experience united states marine corps city state identifying objects actions events identifying information categorizing estimating recognizing differences similarities detecting changes circumstances events performing working directly public performing people dealing directly public includes serving customers restaurants stores receiving clients guests monitor processes materials surroundings monitoring reviewing information materials events environment detect assess problems monitoring controlling resources monitoring controlling resources overseeing spending money analyzing data information identifying underlying principles reasons facts information breaking information data separate parts thinking creatively developing designing creating new applications ideas relationships systems products including artistic contributions updating using relevant knowledge keeping uptodate technically applying new knowledge job developing building teams encouraging building mutual trust respect cooperation among team members detailed work activities 14 displayed direct facility maintenance repair activities analyze data inform operational decisions activities develop organizational goals objectives manage construction activities direct administrative support services prepare operational budgets conduct employee training programs hire personnel prepare operational progress status reports manage inventories products organizational resources monitor facilities operational systems recommend organizational process policy changes purchase materials equipment resources plan facility layouts designs work context 22 displayed telephone 98 responded every day facetoface discussions 96 responded every day electronic mail 92 responded every day contact others 67 responded constant contact others structured versus unstructured work 66 responded lot freedom freedom make decisions 58 responded lot freedom indoors environmentally controlled 85 responded every day letters memos 47 responded week every day work work group team 56 responded extremely important frequency decision making 46 responded every day impact decisions coworkers company results 37 responded important results importance exact accurate 42 responded important time pressure 41 responded week every day spend time sitting 52 responded half time deal external customers 42 responded important coordinate lead others 37 responded extremely important importance repeating tasks 35 responded extremely important duration typical work week 46 responded 40 hours responsibility outcomes results 47 responded high responsibility frequency conflict situations 43 responded month every week deal unpleasant angry people 34 responded month every week responsible others health safety 35 responded high responsibility experience recommended process systems improvements improvement description defined project deliverables monitored status tasksdocumentation wrote edited documents keep staff informed policies procedures process improvement created new departmental procedures manual assessed organizational training needs project management worked directly departments clients management decisive action supervised managed administration property records totaling amount developed organizational change management strategies implemented user acceptance testing focus documenting defects executing test casesled crossfunctional teams analyze understand operational impacts opportunities technology changes managed testing cycles including test plan creation development scripts coordination user acceptance testingsupervised work number team members offering constructive feedback work performance mba business administration 2015 liberty university leesburg va chronology education languages english language knowledge structure content english language including meaning spelling words rules composition grammar 2 displayed interest code ec interests additional information performing administrative activities performing daytoday administrative tasks maintaining information files processing paperwork making decisions solving problems analyzing information evaluating results choose best solution solve problems organizing planning prioritizing work developing specific goals plans prioritize organize accomplish work communicating persons outside organization communicating people outside organization representing organization customers public government external sources information exchanged person writing telephone email establishing maintaining interpersonal relationships developing constructive cooperative working relationships others maintaining time judging qualities things services people assessing value importance quality things people documentingrecording information entering transcribing recording storing maintaining information written electronicmagnetic form processing information compiling coding categorizing calculating tabulating auditing verifying information data resolving conflicts negotiating others handling complaints settling disputes resolving grievances conflicts otherwise negotiating others coordinating work activities others getting members group work together accomplish tasks evaluating information determine compliance standards using relevant information individual judgment determine whether events processes comply laws regulations standards scheduling work activities scheduling events programs activities well work others interests 2 displayed interest code ec enterprising enterprising occupations frequently involve starting carrying projects occupations involve leading people making many decisions sometimes require risk taking often deal business conventional conventional occupations frequently involve following set procedures routines occupations include working data details ideas usually clear line authority follow back top work styles 5 16 displayed integrity job requires honest ethical dependability job requires reliable responsible dependable fulfilling obligations attention detail job requires careful detail thorough completing work tasks cooperation job requires pleasant others job displaying goodnatured cooperative attitude independence job requires developing ones ways things guiding oneself little supervision depending oneself get things done back top work values 3 displayed relationships occupations satisfy work value allow employees provide service others work coworkers friendly noncompetitive environment corresponding needs coworkers moral values social service independence occupations satisfy work value allow employees work make decisions corresponding needs creativity responsibility autonomy recognition occupations satisfy work value offer advancement potential leadership often considered prestigious corresponding needs advancement authority recognition social status skills