information technology assistant robert smith phone 123 456 78 99 email infoqwikresumecom website wwwqwikresumecom linkedin linkedincomqwikresume address 1737 marshville road alabama objective customerfocused professional uses excellent communication problemsolving skills quickly courteously resolve customer issues provides wide range experience providing technical support end users lean manufacturing quality driven manufacturing environment skills microsoft word excel powerpoint access outlook active directory syteline work experience information technology assistant abc corporation april 2006 may 2009 performed help desk troubleshooting problem resolution enduser application software hardware remote access connectivity supporting 100 personal computers maintained server rooms two manufacturing facilities responded help desk calls documented solutions trained users pc hardwaresoftware networks handled network documentation drawings ip address assignments logging maintained phone system hardware software well network mainframe security performed software updates ensured purchased software compliance licensing requirements information technology assistant abc corporation 2002 2006 part time accountable efficient operation busy hospital switchboard system took messages doctors internal offices external calls nursing home provided customer support greeted visitors staff personnel assisted scheduling appointments patients performed computer operations support operated data entry systems run reports internal departments within hospital timely manner education associates information systems business administration finger lakes community college canandaigua ny free resume template copyright qwikresumecom usage guidelines