summary jessica claire montgomery street san francisco ca 94105555 4321000 resumesampleexamplecom results driven general manager strong interpersonal skills extensive luxury retail sales experience focused client development retention success excuses increased gross revenues max mara northbrook 76 promoted store manager 12 months assistant manager position promoted assistant manager 6 months stylist position profitably sold sans pareil inc turned 2000 investment 18 million dollar business within 5 years inception accomplishments experience fine apparel department manager hand stone flower mound tx manage drive high volume multi vendor business achieve goals 102013 current strategically plan business meet sales goals talent development provide leadership team building store sales staff driving sales service profitability provide team tools training company values core focus brand imaging retain motivate coach train elite sales team art client le motivate lead example standards excellence work tandem buying office meet business needs maximize opportunities market develop maintain strong vendor relations drive sales meet sales goals oversee merchandise opportunities set merchandise standards evaluate merchandise performance adjust meet business needs oversee selling process providing leadership motivation store team achieving sales volume goals establish maintain high performance service standards enhance customer experience actively seek input customers ensure consistent adherence service standards actively train develop coach team achieve goals modeling sales focused behaviors skills development utilizes available tools proactive managing performance ensuring store team clearly understand roles focused achieving goals oversee stylists development empower sales force achieve selling goals product knowledge coaching performance feedback attract retain key associates becomingmaintaining employer choice local market constant pursuit top talent surrounding market optimize staffing opportunities geoieral manager 2011 092013 frederick county public schools frederick md consecutively increased business 16 year one 10 year two training developing sales staff art client outreach retainment developed implemented standardized process client development performance growth increasing client retention train maintain standards excellence set brand established maintain strong rapport community increase brand awareness provide leadership team building store associates driving sales high caliber service profitability provide store team tools coaching required meet brand filter service standards focus sales profitability establish maintain customer focused standards set work pace deliver store goals provide vision motivation achieve goal groom succession empower excel create maintain high performance team environment attract retain key associates local market asoistant manager supercuts saint clair shores mi partnership management increase ytd sales 16 2010 2011 managed successfully groomed stylist art client outreach resulting double digit growth oversee selling process providing leadership motivation store management team associates achieving sales volume goals establish maintains high performance service standards enhance customer experience actively seek input customers ensure consistent adherence service standards actively train develop coaches team achieve goals modeling sales focused behaviors skills development utilizes available tools manage evaluate performance ensuring store team clearly understand roles focused achieving goals develop retain direct reports ensuring readiness increased responsibility providing bench internal talent fill open positions oversee stylist development empower sales force achieve selling goals product knowledge coaching performance feedback maintain knowledge top talent market place proactive recruitment fill open positions stolist maxmara city state 052009 2010 developed maintained strong client book increased store revenue 12 6 months ydt developed maintained strong relationship management team members maintained developed loyal clients exponentially increased client spend demonstrated strong operational skills managing stock rotations transfers inventory top sales person maxmara northbrook promoted key holder 2 months ovoner designerwholesaler high end childrens apparel studio sans pareil city state 051992 022007 turned 2000 investment 18 million dollar business within 5 years inception concurrently operated 2 retail locations manufacturing facility successfully maintained developed loyal client following exponential growth designed produced wholesaled private label collection margins 70 higher managed staff 48 hired trained staff meet business needs developed maintained strong vendor relations recognized introduced new designers market recruited maintained loyal highly motivated staff turnover 10 less developed maintained strong ties community partnering charity activities sold business profitably 2007 education bachelor arts graphic arts business loyola university chicago il minor businessjewelry design fluent english spanish skills microsoft excel word power point trend analysis ability quickly adapt changing markets established track record customer focused sales growth ability deliver results goals build effective motivated teams foster teamwork demonstrate sound business judgment 20 years related management experience business acumen building effective teams customer focus developing direct reports others drive results interpersonal savvy managing measuring work managing vision purpose motivating others problem solving ability asses people consistently striving excellence