jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom summary solutionsoriented business analyst possessing unique combination business analysis quality assurance testing project management applications development experience toptier organizations successful provider frbny fedwire securities financial services eager provide subject matter expertise stakeholders skills business process improvement staff training development user acceptance testing requirements gathering experience business analyst 012010 current ecs federal fairfax va project management business recovery sustainability forecasting planning identified bottlenecks processes implemented new improved procedures policies ease friction improve efficiency defined scope budget goal new projects performed root cause analysis data develop counterstrategy improve performance met collaborated clients discussion sessions parties aware project specifications pertaining applications databases systems evaluated new processes solutions tracked metrics created trend models provided status updates keep upper management informed reach goals led crossfunctional teams systems integration projects planned implemented integrated updated systemoriented projects defined technical integration strategy developed integration plans project manager 011997 012008 bwxt aiken sc defined project plans timelines managed workflow personnel achieved completion deadlines schedule coordinated extensive planning required complex contracts including development project milestones budget completed fullscale project plans including overseeing engineering activities design processes enhanced development drove continuous improvement project delivery process providing strong program leadership forecasted scheduled monitored project timelines personnel performance cost efficiency assisted immediate supervisor along management staff coordinating activities updating team members managing inquiries consistent delivery quality products services created project plans established timelines integral phases assigned appropriate teams managed workflow achieved rfp submissions completion deadlines schedule monitored internal financial budgets measure projections assessed project risks devised mitigation actions encompassing close attention contracts service level agreements subcontractors vendors external dependencies potential roadblocks collaborated crossfunctional teams draft project schedules plans made changes project scope cost implemented effective change management processes keep project upto date brought projects ontime accordance budget quality standards modified reconstructed project plans better align organizational objectives developer 101988 121996 amsurg corp middletown oh coordinated specifications requirements project technical needs coordinated system installations testing code corrections delivered enduser training content management systems allowing staff make easy updates maintenance website without developer assistance assisted clients internal staff troubleshooting quickly effectively resolve software issues executed scripts communicate backend servers provide realtime updates modified existing software systems enhance performance add new features tested software prior going live alleviate bugs troubleshoot issues demonstrated exceptional interpersonal communication skills improved team collaboration customer relationships team productivity designed userfriendly software interfaces simplify overall management determined job priorities multiple projects communicated sequencing priorities timelines entire team worked team environment produce highquality programs applications analyzed solutions coding fixes software problems tested newly created client code bugs issues determine weaknesses communicated highly technical concepts using easy understand terminology communicated gathered feedback customers progress updates worked resolve specific concerns education training liberal arts college staten island city university new york staten island ny computer programming coboljcl certification chum institute nyc activities honors commissioner federal reserve interdepartmental basketball softball leagues recognized major contributor architecture design principal interest system using distributed softwareplatform first time organization reengineering book entry securities system early days share bess national book entry system migration national book entry system distributed platform dnbes documenting activities processes make dnbes system additional information since joining bank late 88 member fedwire securities team began career developer graduated project team leader project manager rose business analyst considered subject matter expert extensive knowledge business building blocks application fit work together well rehearsed practices procedures organization always align goals objectives bank