first last director information technology austin texas 1234456789 professionalemailresumewordedcom linkedincominusername director information technology 10 years experience managing teams supervising infrastructure security project management key achievement approved technical documentation hardware deployment software installation troubleshooting procedures increasing efficiency among 210 employees relevant work experience resume worded new york ny director information technology 2015 present created companywide hardware software standards 350 desktops 900 user accounts coordinating implementation system conversions modifications transitioned outdated telecommunications systems cuttingedge voip system enabled seamless migration 2300 phone lines reduced rws annual expenditure 10m yoy streamlined operations strategic hiring decisions staff performance enhancement outsourced inconsequential tasks external partners reduced 45 spending boosted project output promoted datadriven decisionmaking reduced operating expenses designing standard cost system enabled 1100 operators create bills transactions via mobile devices growthsi san francisco ca senior system administrator 2013 2015 established endtoend virtual private network vpn operates 187 mbps bandwidth 89 uptime via redundant hardware software 15 offices across country implemented firewall ruleset 240 hosts 320 active sessions conducting various critical system maintenance tasks standardized technical documentation storage area network management mentoring 5man team achieve 50k monthly budget reduction department initiated 15 projects enhanced enduser experience billing information using interactive voice response ivr systems reduced human errors 68 resume worded exciting company san francisco ca project leader 2011 2013 eliminated wasteful expenditure improved operating efficiency delivered 550k quarterly revenue 1m net profit rwec implemented costsaving workflow procedures increased revenue per employee 64 first year employment completed backing 34tb data internal servers compromised recovered 96 data within 20 minutes intrusion alarm activation education resume worded university new york ny master science management information systems skills 2011 hard skills integration advanced operations experienced networking strategic planning infrastructure languages english native german fluent french conversational