jessica claire professional summary 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom head information technology department tehran municipality engineer expert planning project control evaluation urban management skills network security application configuration performance monitoring optimization team collaboration problem solving software management technical troubleshooting hardware installation work history information technology 062005 current red hat inc columbus oh perform data backups disaster recovery operations automation management voip systems lan wan control cisco ccna certification mcse certification comptia security certification diagnose troubleshoot resolve hardware software network system problems replace defective components necessary configure monitor maintain email applications virus protection software load computer tapes disks install software printer paper forms design configure test computer hardware networking software operating system software recommend changes improve systems network configurations determine hardware software requirements related changes train people computer system use coordinate vendors company personnel facilitate purchases maintain logs related network functions well maintenance repair records coordinate installation software system develop direct software system testing validation procedures train users use new modified equipment specify power supply requirements configuration modify existing software correct errors allow adapt new hardware improve performance develop direct software system testing validation procedures programming documentation store retrieve manipulate data analysis system capabilities requirements supervise work programmers technologists technicians engineering scientific personnel analyze information determine recommend plan computer specifications layouts peripheral equipment modifications test programs databases correct errors make necessary modifications specify users user access levels segment database develop standards guidelines guide use acquisition software protect vulnerable information test maintain monitor computer programs systems including coordinating installation computer programs systems coordinate link computer systems within organization increase compatibility information shared recommend new equipment software packages use objectoriented programming languages well client server applications development processes multimedia internet technology analyze network data determine network usage disk space availability server function document network support activities install configure wireless networking equipment install network software including security firewall software install new hardware software systems components ensuring integration existing network systems install repair network cables including fiber optic cables test computer software hardware using standard diagnostic testing equipment procedures document help desk requests resolutions monitor system equipment failure errors performance help programmers systems analysts test debug new programs oversee operation computer hardware systems including coordinating scheduling use computer terminals networks ensure efficient use type command keyboard transfer encoded data memory unit magnetic tape assist labeling classifying cataloging maintaining tapes oversee daily performance computer systems set equipment employee use performing ensuring proper installation cables operating systems appropriate software install perform minor repairs hardware software peripheral equipment following design installation specifications read technical manuals confer users conduct computer diagnostics investigate resolve problems provide technical assistance support refer major hardware software problems defective products vendors technicians service confer staff users management establish requirements new systems modifications test verify hardware support peripherals ensure meet specifications requirements recording analyzing test data build test modify product prototypes using working models theoretical models constructed computer simulation analyze user needs recommend appropriate hardware recommend purchase equipment control dust temperature humidity area system installation support tehran sama site design electron 042006 032008 tehran sama news agency part time city state preparation electronic newsletter urban management seller spare parts renault peugeot hyunda 062004 032006 mokhtari sales agency freelance city state sale car parts renault peugeot hyundai kia education master science urban management 062019 islamic azad university tehran bachelor science computer software technology 032013 islamic azad university tehran certifications certified ethical hacker ceh certified information systems security professional cissp certified internal auditor cia iso 27001 comptia security international conference enterpreneurship ice2018 photography lighting 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