jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom summary sales representative solid record consistently achieving customer retention goals relationship building advanced product knowledge detailed sales representative wellknown turning problem accounts longterm customers reliable quickpaced proponent teambased sales efforts multitalented sales assistant adept handling store department talent inventory management documentation ambitious advancing personal expertise company sales performance proven skills promoting products boosting revenue connecting customers effectively communicating sales recommendations wellorganized reliable experienced setting displays restocking shelves supporting instore customers knowledgeable assistance enhance store loyalty unparalleled support skills product service knowledge territory sales sales closing product management pricing relationship selling inside outside sales b2b b2c sales postsales support onsite product demonstrations customer retention abilities client account management experience sales advocate 122019 102021 assurant kennewick wa market research analysis business development negotiation tactics sales development prospecting skills sales forecasting customer needs assessment product merchandising strategy development territory growth product merchandising distribution placed orders answered customer questions inperson email phone maximize customer service contacted new existing customers outline benefits products monitored customer order process addressed customer issues fostered relationships customers expand customer base retain business identified customer needs deliver relevant product solutions promotions meet target budgets improved overall customer purchasing experiences promote steady revenue followedup clients installations assess quality service customer satisfaction demonstrated product features align customer needs prepared processed contracts order forms new existing customers created implemented store displays promoting sales growth home based reservations 102012 012019 south carolina job board bennettsville sc assisted customers via phone providing confirmations answering questions offering general information delivered exceptional service every customer active engagement effective listening welldeveloped interpersonal skills researched resolved customer issues relayed information availability pricing discounts customers verified guest information payment options ensuring accuracy completeness reviewed guest information payment options checking accuracy completeness coordinated front desk staff maintain maximum occupancy kept accurate knowledge types rooms available various resort locations collaborated sales department arrange large group hotel bookings special events destination weddings customer care professional 082018 092018 amex city state deescalated customer issues proven conflict mediation problemsolving abilities promptly responded customer inquiries resolved complaints promote loyalty documented conversations customers track requests problems solutions researched resolutions contacted necessary departments responded back customer back phone mail fax follow kept customer system account information accurate current support timely resolutions concerns reviewed customer account information determine current issues potential solutions documented customer inquiries feedback entered service delivery suggestions company database interacted customers provide process information response inquiries concerns requests services products associate teacher 082000 092011 sandhills children center city state cultivated deepened relationships students parents observed tracked behaviors assist assessments assisted main teacher conducting inside outside activities students collaborated parents develop maintain strong support networks build rapport foster seamless communication identified children need extra support emotional healthrelated developmental concerns conceived improvement strategies upheld consistent group schedule diverse experiences activities instructional times applied knowledge wide range instructional immersive strategies develop student interest topics built strengthened positive relationships students parents teaching staff differentiated instruction according student skill level helped students build learning study skills achieve educational goals education training high school diploma 051997 independence high school charlotte nc early childhood education 052001 sandhills community college pinehurst nc