jihane chaouki aviation professional contact u ha certification cabin safety emergency training airbus a320 cabin crew training achievement completion medical service course airbus a321 cabin crew training skills exceptional customer service safety procedures emergency response passenger comfort assistance inflight service excellence cultural sensitivity diplomacy multilingual communication team collaboration leadership firstaid medical services regulatory compliance additional information height 163 cm weight 55 kg date birth nationality languages arabic fluent englishfluent french fluent summary dedicated aviation professional extensive experience flight attendant excelling providing exceptional customer service ensuring passenger safety maintaining high standard inflight service proficient safety protocols emergency procedures cultural sensitivity seeking leverage skills expertise cabin crew role create memorable safe travel experiences passengers experiences purchasing manager kite beach centerjune 2020 present vendor relationship management negotiation strategic procurement planning budget alignment inventory control costsaving initiatives quality assurance compliance team leadership mentoring reporting procurement activities sustainability responsible procurement practices flight attendant air arabia uaeoctober 2012june 2020 delivered outstanding customer service safety presentations conducted thorough preflight safety checks ensured passenger comfort safety throughout flights assumed responsibility passenger crew safety provided professional courteous passenger assistance actively engaged annual recurrent training programs education hospitality management 360 certificate ecornell university 20202021 flight attendant training centre de formation du personnel navigant cabin 20112014 management business administration courses sebaa university casablanca morocco 20102011