craig kroiss erp consultant resultsdriven erp consultant 2 years experience analyzing designing implementing erp solutions improve business processes proficient various erp modules including financials procurement human resources adept collaborating crossfunctional teams identifying areas improvement providing expert guidance ensure successful project outcomes committed delivering highquality solutions align organizational goals drive efficiency within diverse industries craigkroissgmailcom 895 0665277 1234 maple street columbus oh 43210 education master business administration enterprise resource planning university toledo oh sep 2017 may 2021 relevant coursework enterprise resource planning systems business process integration data analytics supply chain management financial management strategic management information technology management links linkedincomincraigkroiss employment history erp consultant innovative erp solutions oh may 2023 present successfully implemented companywide erp system major manufacturing client resulting 25 reduction inventory costs 15 increase operational efficiency within first year deployment streamlined business processes retail client customizing erp solution leading 30 improvement order processing time 20 increase customer satisfaction ratings led team consultants successfully upgrade outdated erp system healthcare organization ultimately reducing system downtime 40 increasing data accuracy 35 associate erp consultant oh jul 2021 apr 2023 implemented new erp system major manufacturing company resulting 20 increase operational efficiency 15 reduction production costs within first year successfully managed migration financial data large retail client ensuring smooth transition new erp system 995 accuracy rate completing project two weeks ahead schedule conducted comprehensive training sessions 200 endusers across three different organizations leading 95 user adoption rate 30 decrease support tickets within first three months postimplementation skills sap s4hana oracle netsuite certificates sap certified application associate jun 2022 oracle erp cloud consultant certification jan 2021 microsoft dynamics 365 infor ln epicor erp ifs applications syspro memberships association enterprise architects aea international association microsoft channel partners iamcp