robert smith testerfresher phone 0123456789 email infoqwikresumecom website qwikresumecom summary technicallyadept tester advanced knowledge ms office suite experience creating excel databases powerpoint presentations top executives core competencies microsoft office snmp cim dmi devops agile scrum professional experience testerfresher abc corporation may 1998 october 1998 key deliverables tested configured platforms win95 win98 nt different languages hardware software compatibility six different platforms commercial desktop division thoroughly tested error free shipment business clients world configure order systems checked rom bios remote management systems including limited performance multimedia regression testing performed ensure resolution problems proper scientific method chairing meetings testers developers ensuring quality problem investigation resolution working project managers laying test plans implementation proper strategy various projects creating regression suite using fitness involved execution functional regression testing tester abc corporation 1997 1998 key deliverables new york pennsylvania north carolina south carolina would review ticket test line resolve problem possible sent report local repair center technician needed dispatched customers location would contact customer via telephone cell phone email keep customer updated trouble would cleared important make sure customer satisfied possible tester tried stop escalations important handle customers understand cared wanted happy service satisfied products services 2259 oak street old forge new york 13420 free resume template copyright qwik resumecom usage guidelines