jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom professional summary smart professional talents planning budgeting forecasting reliable finance manager focused kpi oversight mentoring employees data processes organized dependable candidate successful managing multiple priorities positive attitude willingness take added responsibilities meet team goals resultsdriven account support experienced financial statement review auditing reporting wellversed producing reports evaluating department operations handling month yearend closings meticulous conscientious methodical approach 8 years customer service experience 8 years accounting experience 6 years experience fastpaced deadlinedriven environment 8 years officeadministrative experience 5 years data management accounts payablereceivables purchase order experience 6 business analysis documentation research human resources experience 2 reynolds reynolds software experience skills excellent communication computer skills ability work independently part team meet project deadlines multicultural awareness high level adaptability leadership result oriented goals achiever sas reporting experience excellent communication skills payroll reporting scheduling calendaring expense reports business analysis documentation research human resources expertise indesign project management organizing travel arrangements superior attention detail organized excellent tax knowledge bookkeeping accounting skills self starter professional manner excellent communication skills payroll reporting scheduling calendaring expense reports work history 092019 072021 finance manager macmillan hamilton nj expertise proficiency oracle knowledge understanding pi blues mc md aetna proficiency data management energetic selfstarter professional manner licensed financial planningaccounting type 65 wpm 10key proficient provide exceptional customer service guest communication includes resolution customer complaints meeting needs customers highest satisfaction responsible completing applications pulling credit scores filling sales contracts determining payoff amounts performing title checks responsible helping customers obtain financing need purchase vehicle choice able utilize strong multitasking time management skills answer phone lines fulfill tasks timely manner presented encouraged purchase extra products sold dealership vehicle purchase addons jma trained certified responsible completing required documentation financing transaction ensure accurate complete information file every guest resubmitted overdue invoices contacted financial institutions customers determine payments would received audited balanced reconciled payroll 25 personnel increased revenue assisting operations management sales marketing efforts 022017 082019 accounting support pci specialist johnson automotive group city state provide exceptional customer service guest communication includes resolution customer complaints meeting needs customers 100 customer satisfaction able utilize strong multitasking time management skills answer multiple phone lines fulfill tasks timely manner responsible writing memos daily correspondences forms communication office personnel ensure accurate complete information file every guest employee log customer complaints goggle docs owner managed multiple department financials processed reviewed various po multiple companies within organization used accounting software prepare weekly monthly financial reports investigated daily variances corrected errors resolve discrepancies reconciled account information reported figures general ledger comparing bank account statement month completed weekly check runs maintained accounting ledgers verifying posting account transactions accounting system 012016 012017 sales customer care associate 012011 012015 education 052013 lincoln financial group city state performed exceptional customer service guest communication includes resolution customer complaints meeting needs customers highest satisfaction demonstrate dependability flexibility sound judgment adhering schedules meeting productivity quality performance standards well taking ownership professional actions collecting policy payments issuing dividend checks ach proficient payment processing systems understand written verbal policies procedures regulations broad range insurance compliance regulatory topics ensure adherence state federal company departmental guidelines advised patients balances educating patients billing accounts engaged customers effectively build rapport lasting relationships helped 100 customers locate products checked store system merchandise sites maintained 100 customer satisfaction quick professional handling product returns administrative assistant accounts specialist rl facility inc city state provide excellent customer service interactions guests personnel partnering companies maintain organized office handling highvolume workload includes performing audits current inventory maintenance client databases handling client relations perform payroll tasks manage deposits corporate accounts logging supplies expenses company influential developing hiring training process new staff members ensure accurate complete information file every guest employee coordinated travel arrangements booking airfare hotel ground transportation restocked supplies placed purchase orders maintain adequate stock levels created detailed expense reports requests capital expenditures generated reports typed letters word prepared powerpoint presentations associate arts accounting finance 052010 guilford technical community college jamestown nc bachelor science business administration management nc agricultural technical state university greensboro nc