professional summary jessica claire montgomery street san francisco ca 9xxx5 555 4321000 resumesampleexamplecom resultsdriven osp network engineer 5 years expertise telecommunication confident knowledgeable field working within telephony related positions adaptable change willing build strong positive relationships colleagues master projects skills adept reading designing blueprints technical plans effective communicator excels leading projects working team members adept reading designing blueprints technical plans effective communicator excels leading projects working team members high level attention detail work history osp network engineer csg systems incorporated saint louis mo 042016 current improved 6 200 lowbandwidth t1 circuit orders per month queue december 2016 2017 orchestrated dso t1 engineering support 230000 commercial facilities tampa bay metro utilizing thirdparty telecommunications users ie att mci provide engineering support operations hicap t1 circuits led construction work orders require city permits adding cable pairs customer terminals led projects ethernet copper bau engineers draftdesigners provide service multiple public safety operations complexes provide expertise guidance determining project work order documentation processes outside plant technicians ability manage time utilize available resources effectively acting project manager engineer assigned processed work orders clear pairs add drops add good copper pairs isolated main cables serving terminal pedestals customers terminals intermediate knowledge tcpip osi model establish four t1 interfaces multiplexed together single mode qdfr quad fiber remote fiber fed terminals completed 829 customer sift tickets average 1881 hours even assisting texas california regions help clear backlogged tickets provided accurate loop run copper t1 pairs customers terminal local central office order give efficient hdsl gage distance providing telecommunications consulting engineering support internal customers ability manage time utilize available resources effectively acting project manager andor engineer assigned isfonetwork engineer verizon communications city state 102015 042020 managed project required gathering fiber counts greater tampa metro transition verizon frontier communications conduct cost benefit analysis new facilities deployed fiber optics consulted bau engineers process providing broadband sonet service 2000 commercial businesses liaison network engineers outside fiber technicians complete sonet fibers commercial businesses designed 2530 site surveys per week osp engineers verify efficiency sonet based terminals complete approximately 10 work requests per week customers tls transparent layer security assists development maintenance tls service 100 mbps uses knowledge lanwan gpon tls systems help design install internal external networks prepare plans recommend network facility strategies support tls customers within radius service provider proing analyst coca cola enterprises city state 022014 112015 responsible setting price coca cola products 15000 accounts northern california nevada created macro report sql improve efficiency processing outlet prices 4 modernized functionality audit sampling pricing discrepancy reports leading focus group gave insight communication changes utilized microsoft access gather account information enter pricing requests sufficiently used bi tools microsoft access input 60 entities within spreadsheet time respond via microsoft outlook sales representatives timely manner regarding pricing requests rewrote sql based processes microsoft access optimize according department needs provide sales representatives management personnel reports based specified business requirements analyze perform steadily enhance pricing models improved accuracy plus program profitability led focus research groups discuss implementation cona coca cola north america launched new telephone software recognized improved employee within service equipment department receiving 5 stars 12 customers reported upper management bachelor science information technology education florida state university tallahassee fl 082013