jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom summary motivational leader organizational problemsolver advanced supervisory team building customer service skills experience stepping roles quickly making positive changes drive company success focused using training monitoring morale building techniques maximize employee engagement performance highlymotivated employee desire take new challenges strong worth ethic adaptability exceptional interpersonal skills adept working effectively unsupervised quickly mastering new skills skills work planning prioritization administration reporting project planning team building staff training experience 072011 072015 apparel department manager schlotzskys deli santa fe nm goal setting team leadership managing operations efficiency performance tracking evaluation scheduling coordinating maintained records related sales store management watched recognized security risks thefts prevent handle situations ticketed arranged displayed merchandise promote sales exchanged merchandise customers accepted returns described merchandise explained use operation care recommended selected located merchandise based customer desires opened closed cash registers counting money separating charge slips balancing drawers computed purchases received processed cash credit payment maintained knowledge sales promotions return policies security practices recommended merchandise customers based needs preferences organized store returning merchandise proper areas restocked displays monitored employee productivity provided constructive feedback coaching greeted customers determine wants needs unboxed new merchandise restocked shelves appealing organized arrangements promote items stocked shelves supplies organized displays focus customer attention specific items completed thorough opening closing shift change functions maintain operational standards day provided leadership insight mentoring newly hired employees supply knowledge various company programs interviewed prospective employees provided input hr hiring decisions held regular oneonone meetings employees review performance priorities provide feedback created managed budgets travel training teambuilding activities 012009 072011 cashier assistant manager hanes brands reston va monitored cash drawers checkouts verify adequate cash supply trained employees cash drawer operations customer service protocols carry assigned tasks built maintained working relationships peers upper management authorized discounts special actions resolve customer disputes maintain satisfaction inventoried stock placed new orders maintain supplies expected demand assisted management developing managing employee improvement strategies encourage exceptional performance staff processed payments promptly customers exceed productivity standards supervised counting cash drawers made bank deposits part store opening closing procedures oversaw work cashiers identify strengths weaknesses customer service payment processing merchandising plans mentored employees management complicated sales complex issues difficult customers taught junior employees proactive strategies meet operational sales goals 012007 072009 cashier sears roebuck city state operated cash register pos system receive payment cash check credit card answered customer questions provided store information collected payments provided accurate change delivered high level customer service patrons using active listening engagement skills helped customers find specific products answered questions offered product advice worked closely frontend staff assist customers scanned merchandise using pointofsale system accurate purchase totals helped purchases signed customers rewards program 072006 012007 merchandise associate sears roebuck city state kept work areas professional organized clean moved merchandise retail areas added new products shelves racks bins neat wellpresented fashion printed labels tags forsale merchandise reorganized sales floor optimize customer flow improve product visibility assisted gathering moving materials equipment assigned displays placed prices descriptive signage enhance displays promote items updated seasonal displays windows mannequins highlight current product lines identified labels trends opportunities sampling competitor shopping experiences developed maintained seasonal plans account different department needs education training 062006 high school diploma arlington high school riverside ca santa ana college santa ana ca