jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom summary hard working dependable pretty much anything necessary get job done highlights guest services inventory control procedures merchandising expertise loss prevention cash register operations product promotions experience info tech asstinformation technology specialist 082010 current fifth third bank 1 handle calls multiple public safety agencies including corrections community supervision dcjs state police homeland security document troubleshoot calls troubleshoot monitor livescan machines servers etc open priority 1 2 tickets notifying necessary groups monitoring situation updating tickets necessary troubleshoot integrated justice portal numerous applications monitor multiple agencies service desk mailboxes creating tickets forwarding necessary groups monitoring servers sites contacting agencies server datacomm teams respond outages create update deleted portal accounts confirm users identities user accounts across ps cluster resetting passwords sort deliver computer generated reports learning use support monitor software multiple agencies create update documentation train users basic functionality supported programs document calls accurately forwarding tickets onto specialized resolver groups unable resolve first call assisting staff different agencies combined contact center order best serve customers responding public internal requests information intelligently promptly create update sharepoint site contains created documentation troubleshooting user support experience trouble shoot numerous applications computer systems public safety cluster customer service representative 112008 082010 avient store counterworking store counter processing storage payments rental contract returns service invoices stocking store shelves cycle counts ordering parts customer service lotequipment maintenance repairs damage estimates rewiring equipment inventory vehicles status returns propane sales service garagecleaning maintenance repair various equipments hitch inventory wiring vehicles installation hitches transmission coolers storagecleaning maintenance building storage walkthrough lock status auction room lock outs transferspicking equipment supplies various locations store hours calculations clerk 062005 082010 oneida correctional facility 1 purchasing inmate accounts inventory commissary data processing liaison mvo laundry stateshop storehouse tool room jobs performed title covered various areas performed wide range job duties order complete even wider range tasks purchasingworking contracts dealing vendors ordering equipment supplies facility checking status processed purchase orders etc inmate accountsprocessing inmate disbursements mail receipts paroles transfers answering letters requesting info various inmate accounts balancing sending monthly account statements processing inmate payrolls processing surcharge various court surcharges correct dept storehouseprocessing incoming packages deliveries receiving paperwork marking boxes packages location info delivery filling storehouse requisitions supplies various items stock keeping correct inventory making sure requisitions sent inventory office laundrysupervision inmate laundry staff mop exchange blanket exchange setting weekend razor linen exchange supervision general cleaning maintenance laundry machines dpl various task related computer access troubleshooting etc receiving associate 102000062005 walmart responsibilities unloading freight trucks staging merchandise binning maintenance back stock room stocking zoning freight sales floor building end caps displays binning storage overstock working overstock bins receiving paperwork processing damaged merchandise storage high theft items items taken sales floor customer service dealing pickups large merchandise bulk quantities education ged diploma 20020125 rome ny 01252002 oneida madison boces rome ny ged diploma skills maintenance inventory ordering customer service receptionist retail sales sales stocking access answering buyingprocurement clerk contracts exchange liaison mop purchase orders purchasing tool room documentation microsoft sharepoint security service desk sharepoint associate sales floor sales ups zoning apqp customer service representative cycle counts equipment maintenance invoices payments sales wiring forensics networking