kristian hyatt 3969 ratke pine houston tx 1 555 424 6918 work experience senior sales business analyst boston participate ad hoc projectinitiative directed management awareness focus continuous improvement seeks comfortable recommending change strong business acumen excellent interpersonal communication skills 122016 present partner sales operations crm quote cash q2c global business owners address process improvement drive efficiency take complete ownership business deliverables including customizations enhancements sales crmcpq areas reduce cycle time improve put delivery development team participate influence drive crossfunctional projects impact sales crmcpq processes drive continuous process improvements operational efficiencies across q2c primarily crm cpq area also drive sales sales operations initiatives effort make systems processes reliable predictable efficient sales business analyst san francisco ca managing coordination regression user acceptance testing users 072011 102016 collaborate key business stakeholders external partners thirdparty software vendors implement effective resilient solutions able juggle multiple projects tasks successfully prioritize deliver results face competing business interests proactively refine upstream solutions avoid downstream business process data issues undertake postimplementation business support troubleshoot resolve systems issues working support team nice third party software experience related crm cpq selfstarter work alone sit part larger project team marketing sales business analyst chicago il consulting collaborative diagnostic skills customer focused able extract correct business requirement information strong interpersonal skills working range business users 042008022011 solid planning experience ability interest actually adapting strategic planning methodologies ciscos cultural organizational specificities develop analysis economic indicators order prepare forecasts analyse companys short medium long term position subject matter expert sme data sources utilized reporting gather create business requirements reporting requests develop automated reports dashboards multiple data sources supporting executive divisional reporting needs argosy university seattle campus bachelors degree business education professional skills 20042008 strong organisational time management skills flexibility order prioritise handle multiple tasks strong powerpoint presentation communication writing skills excellent system skills including excel powerpoint required excellent communication skills ability talk present range audiences sometimes acting translator parties strong microsoft office skills power point excel outlook etc strong analytical skills able conduct data analysis independently summarize results meaningful findings stakeholder requirements task oriented strong analytical skills