gwendolyn norman 4310 truman ave menlo park ca 94025 phone 5554322646 cell 5554320315 gwennearthlinknet organizational development consultant strategic planning leadership hightech marketing initiatives results executive summary focus alignment developing goalsmission strategic planning execution team building organizational alignment interviews benchmark studies phoneemail surveys facilitation coaching communications strategic marketing coax best people supporting bottom line meetinggroup facilitation decision making consensusbuilding marketing branding market research research writing editing accomplished organizationaldevelopment professional 10 years experience project leadership needs assessmentdefinition resource identification processchange facilitation skilled thorough researcher eager dive grasp synthesize project scope immediately become knowledgeable advocate creator facilitator targeted project goals articulate communicator attentive active listener possesses exceptional verbal collaborative facilitation skills well solid interpretive mentoring counseling coaching capabilities delivered motivational leadership style detailoriented achiever strong business background experience trenches recruiting supervising training motivating staff exceed targeted goals focused resourceful multitasker designed developed delivered numerous successful marketing initiatives incorporate communications internal advertising branding strategies well transformed emerging external audiences organizations serious players professional experience clients projects undertaken independent consultant consultant client central valley california group substance abuse professionals county health social services 2006 dec 2007 leadership defining goals developed annual work plan new fiscal year address four distinct areas identified work groups develop aspect complex plan complete project within aggressive timeframe discovered identified significant differences among teams provider organizations well types clients served types services provided organization size varying funding levels threatened interference focus work plan partnered team leaders design strategy address conflicting priorities separate forum ensuring conflicts identified would followed team resulting sharper focus priorities hand gradual ease tensions increased teammember cooperation modeled constructive groupmember behavior inspire team members become active constructive participants communicated consistently proactively team members via phone email meetings coordinated meeting notes helped team members individual work plans