robert smith client advocateadvisor phone 123 456 78 99 email infoqwikresumecom website wwwqwikresumecom linkedin linkedincomqwikresume address 1737 marshville road alabama summary selfmotivated professional seeking challenging position utilize strong personal skills abilities 20 years experience customer service social service field skills currently enrolled uma medical billing coding work experience client advocateadvisor abc corporation may 2006 october 2013 handle customer service inquiries members providers physicians internal external clients related pharmacy benefits work research resolve problems timely manner assist members understanding maximizing use pharmacy distribution program use computerized system gather information respond questions document issues resolutions common database handle inbound outbound member provider physician calls answer questions related pharmacy benefits maintaining productivity standards performance guarantees appplicable maintain accurate complete documentation inquiries order continuously improve customer service process reduce potential legal concerns client advocate abc corporation 20042006 communicated clients wants needs production tearns made recommendations management regarding product development pricing sales projections performed takeoffs pricing prospective bids quotes estimates responsible planning coordinating managing activities related design budget production ensured projects timely completed accordance established quality standards procedures coordinated departments meet client schedules projects ranged small oem items 4000 ton structural steel projects education diploma camden county high school kingsland ga free resume template copyright qwikresumecom usage guidelines