jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom summary outgoing skilled operating fastpaced environments demanding objectives sales service quality talent adapting changing menus policies independently handling customer issues analytical problemsolver successful managing time preparing future guests efficient side work skills dining customer service experience effective customer upselling 082015 072017 sales advance auto parts riverside ca improved customer satisfaction finding creative solutions problems coordinated project managers across multiple initiatives align development timelines plan testing work client representatives recommended planned implemented promotional strategies increased revenue 1 increased investment revenue skillfully upselling closing customer sales driving product benefits around client needs surpassed daily sales goals 5 crossselling product service promoting additional products store sales competition resulting designed deployed new display ideas improve accessibility merchandise increasing sales 2 drove sales accessories products applying proactive nature knowledge customer preferences active listening skills 112017 current server central lakes college tampa fl operated pos terminals input orders split bills calculate totals managed closing duties including restocking items reconciling cash drawer satisfied customers keeping drinks topped anticipating needs condiments extra napkins recommended daily specials wine selections desserts guide patrons toward profitable items educated guests daily specials menu offerings appetizers entrees desserts maximized team performance training new employees proper food handling guest expectations restaurant protocols promoted desserts appetizers specialty drinks checked patrons identification ensure minimum age requirements consumption alcoholic beverages communicated effectively kitchen staff regarding customer allergies dietary needs special requests prepared salads appetizers back kitchen staff maintained table settings removing courses replacing utensils refilling beverages promptly restocked nonperishables items including condiments napkins inventory keep pantry well supplied placed reservations phone email w added special garnishes finishing touches improve visual impact plates contrast add flavor dishes cleaned dining area guests efficient sweeping glass washing spill removal discussed alternative selections chef guests food allergies glutenfree requests assisted individuals selecting meal options including entrees desserts recommended alternative items food allergies gluten intolerances served average 65 patrons daily b restaurant consistent recommendations exceptional service recorded orders partnered team members efficiently serve food beverages 092001 012006 store manager johnson health tech madison wi utilized compile data gathered various sources increased profits 1 restructuring store layouts enabling efficient inventory management financial planning sales performance metric analysis delegated work employees based shift requirements individual strengths unique training developed implemented promotional strategies drive business success maintain budgetary guidelines exceeded specific team goals resolved issues partnering staff share implement customer service initiatives met budget targets controlling expenses eliminating wasteful behaviors minimized financial discrepancies accurately controlling monthly operations budget oversaw inventory management cycle counts audits shrinkage control secured store perimeter enforced procedures minimize losses protect store assets hired trained managed team 1 associates including evaluating performance enforcing disciplinary actions updated store pricing signage merchandising based current promotions processed shipments maintained stock shelf organization analyzed marketing information translated strategic plans establishment 072006 092010 assistant manager eegees gilbert az implemented training processes newly hired employees supervised department managers shift leads production personnel enforced company policies procedures strengthen operational standards across departments provided leadership direction employees supervising activities drive productivity efficiency planned prepared workflow schedules delegating tasks 15member team education training 092015 associate arts marketing accounting dmacc west des moines ia