jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom professional summary experienced information technology director wellversed infrastructure security planning daily operations management forward thinking strategic leader 21 years experience serving healthcare education industry recognized costeffective system improvements operational streamlining positive leadership style skills requirements analysis security planning budget administration infrastructure development business operations project lifecycle management communications relationship development product development team management problem resolution process improvement customer service operational improvement inventory replenishment materials requisition blueprints schematics preventive maintenance regulatory compliance agile framework process improvement director information technology 112000 current hca roanoke va work history developed tracked controlled information technology operating budgets cost benefit analyses spending initiatives developed maintained service level agreements strategic applications measured performance objectives implemented created tested disaster recovery business continuity plans maintained appropriate backup system fostered positive working environment encouraged innovation collaboration accountability managed enduser needs functional security responsibilities deployed monitored maintained system installation upgrades network integration achieve result coordinated management teams plan develop align execute strategies would meet clients vision mission purpose interviewed hired trained mentored number staff coaching daily leading performance reviews offering constructive feedback worked closely management teams plan develop coordinate execute technical strategies aligned clients vision mission purpose analyzed architecture design scoping implementation testing deployment needs define project requirements implemented managed wireless devices multisite network infrastructure business intelligence development implementation played key role ongoing network design reevaluation optimization keep pace company growth director facilities 052007 current clubcorp club operations inc debary fl monitored priorities liaised maintenance team management strategically delegating tasks promote timely completion implemented preventive maintenance practices upheld equipment guidelines reduce downtime supervised daily operations including employee performance preventive maintenance safety implemented improved training programs maintenance employees coordinated daily workflow task prioritization concise scheduling analyzed identified equipment failure root causes initiated correction actions provided guidance management regarding project bids onsite improvements drove continuous commitment product quality safety reducing downtime overtime effective budgeting assignation talents well resources supervised number employees including scheduling training performance monitoring procured pricing information various vendors support costeffective purchasing saved amount implementing costsaving initiatives addressed longstanding problems led type team delivery type project resulting result information technology manager 041999 112000 kuecker pulse integration dallas tx delivered effective integrations warehouse management system software applications tasks could centrally managed worked closely management teams plan develop coordinate execute technical strategies aligned clients vision mission purpose supported implementation warehouse management system software applications enable centralized management tasks guided implementation companywide enterprise security strategy network hardware disaster recovery data protection endpoint protection identified computer hardware network system issues performing troubleshooting techniques remediation played key role ongoing network design reevaluation optimization keep pace company growth created service level agreement operational functions including help desk operations delivered windows server support backup management exchange support made recommendations performed upgrades assisting businesses technology planning aligned growth projections improved overall user experience support training troubleshooting improvements communication system changes education bachelor science business management information systems 052019 liberty university lynchburg va graduated summa cum laude associate applied science computer support specialist york technical institute york pa accomplishments richard j pavlin leadership award may 2019 teamwork award leading facilities planning team may 2019 lucie coker outstanding staff award may 2016 meritorious award june 2002 certifications certified information system security professional cissp first aidcpr certified certified itil v4