professional summary jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom 4 years progressive industry experience field business analysis project management strategic analysis business process design application system analysis objectoriented analysis system analysis information technology finance corporate business environment skills strategic planning data analysis webbased reporting tools revenue development work history business analyst ventera philadelphia pa jira microsoft 365 workflow analysis project management 052020 current sbe ihc market project involves enhancing consumer broker portals online services modified online portal greatly enhanced user experience accommodated new jersey state guidelines subsidy calculation health plan shopping guidelines newly built portal also included new workflows various functionalities renewal aci payment system ceac enrollment submissions responsibilities worked current state flow document map potential enhancements previous online services provided horizons vendor used scope documentation future state flow worked compliance access management team bring new vendor zipari onboard facilitating webex sessions clear requirements expectations worked closely project manager conducting daily scrum meetings go jira board team working agile environment technical issues worked upon daily basis created 200 test cases various test scenarios test new portal functionalities worked closely testing team understand issues find perfect solution created operational support document production support team handle different type issues portal created eight 8 different dous change requirements various system getting impacted mobile testing helped testing team high quality automation solutions native ios android horizon app coordinated mobile app developers build future automation tests part sprint development conducted session android testing framework android sdk control application life cycle app crash gui bugs handling outlay testing feedback secior project coordinator bjc healthcare columbia mo 092018 052020 liaison traders developers project manager processproduct analysts understand business processes identified enhancements gathered business requirements conducted jad sessions interviews personal observations administered questionnaires gather business requirements make presentations issues keep end users informed priorities managed documents help ensure integrity content using ms sharepoint used siebel enhance client experience provides competitive advantage company reviewed business requirements system specifications wrote test plan gui functional regression integration testing new application fund managing system identified documented issues risk gap analysis descriptions impact provided recommendation alternatives develop application meet user requirements linked defects requirements tests test sets test instances runs run steps defects determine status defect using quality center performed manual testing supported automation engineers script automation tests level test pyramid conducted uat sessions business technical teams ensure application aligned perfectly user specifications performed bug tracking adding matching updating defects using quality center maintained correspondent accounts accordance applicable regulations policies ensuring regulatory compliance project consultant 042015 042018 sears college point ny worked directly test data analyst test data requester understanding processing test data requests allocated managed test data platforms using tdm tools automated test data refresh creation processes automation experience using qtp excel macros similar tools coordinated efforts consulting leaders drive new opportunities tdm space worked qe consulting leaders dtc capability groups build integrated offerings used cucumber writing functional requirements via feature files behaviordriven development bdd test driven development tdd format responsible writing test cases feature file using gherkin language education collaborated team design documented test plan test datafile test cases execution plans test reports various testing uat regression performance analysis supported testing teams testing efforts throughout test cycles performed manual testing need basis help testing team complete testing efforts time bachelors science accounting rutgers business school jersey new ascociates risk management bow valley college calgary