jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom professional summary strategic technical manager possessing twenty five years personable technical consultant twenty five years helping individuals companies better utilize technology achieve goals adept team management user support aiming leverage advanced knowledge process improvement development implementation add value team adept communicating complex concepts technical roadmaps everyone chief technical officers floor workers accomplished applying leadership upgrading systems operations without dismissing invaluable human input intuition daily progress reports technical system improvements status updates systems support customer inquiries mission critical applications leading software development teams skills best practices methodologies predictive preventive maintenance department leadership leadership qualities delivery procedures team meetings work history sap technical manager 032018 current ryan llc new ky developed suggestions technical process improvements optimize resources liaised business technology units manage delivery schedules applications managed deliverable estimates negotiated resource conflicts allocated resources completed projects 30 faster expected exacting cost savings 100000 gathered requirements maintained communication project teams internal clients external stakeholders communicate crossfunctionally technology leaders across analysis architecture build quality assurance deployment support teams project execution prepared status charts daily management meetings excel powerpoint met clients gather understand requirements coordinated system administrators directors plan schedule project activities cultivate positive rapport fellow employees boost company morale promote employee retention managed implementation new technological improvements resulting increased efficiency communicate best practices among onsite external personnel align efforts goals analyzed projectrelated information made recommendations based discoveries communicate project status delivering audience messages change management clients analyze company processes determine outsourcing feasibility work closely customers evaluate various types risks impact reputation regulatory guided coached lead project teams delegating tasks evaluating performance progression project pace increased employee productivity training mentorship sap basis manager 062017 032018 air products chemicals tucson az controlled resources assets project activities comply industry standards conducted evaluations assisted technical inspections managed personnel working technical sales capacities implemented technical process improvement initiatives within projects maintained positive customer relations addressing problems headon implementing successful corrective actions trained personnel equipment maintenance enforced participation exercises focused developing key skills encouraged departmental employees present positive exemplary image customers established performance goals employees provided feedback methods reaching milestones managed 18 consultants numerous projects sap service manager 032017 062017 omnipoint staffing city state maintained positive customer relations addressing problems headon implementing successful corrective actions launched quality assurance practices phase development reported issues escalated required assistance recruited developed employees sap technical department managed 2 consultants project sap technical manager architect 012015 032017 hackett group city state developed suggestions technical process improvements optimize resources liaised business technology units manage delivery schedules applications recruited trained team members created managed integrated application interoperability coordinating updates developing test cases worked closely customers evaluate various types risks impact reputation regulatory evaluated customer impact risk reputation risk regulatory risk met clients gather understand requirements coordinated system administrators directors plan schedule project activities designed implemented monitored integration applications coordinating updates developing test cases guided coached lead project teams delegating tasks evaluating performance progression project pace managed implementation new technological improvements resulting increased efficiency communicated project status delivering audience messages change management clients managed 15 consultants numerous projects bachelor science computer science 111997 warren national cheyenne wy ranked top 98 class thesis sap professional development sap netweaver professional development sap hana education certifications certified sap certified technology associate sap hana 230 sos05 certified sap certified technology associate system administration sap hana sap netweaver 75 certified sap certified technology associate sap basis administration