mary young 14 pike road erie pa 16507 phone 814 1234567 resumepowersamplegmailcom goal human resources specialist dynamic performancedriven professional masters degree labor studies seeking entrylevel hr position large company extensive knowledge labor laws excellent negotiating skills recognized leadership skills project completions willingness assume additional responsibilities selfmotivated passion achieve objectives dedication integrity trust hard work education temple university master science labor studies 2010 internship operating engineers new hope pa 2009 philadelphia pa related courses labor arbitration composition labor movements labor employment law labor history labor research practicum collective bargaining current issues labor financial analysis queens college bachelor arts major sociology 2007 flushing ny abc sports company professional experience philadelphia pa sales manager 2009 present oversee daily operations sales performance sporting goods emporium interact people diverse backgrounds provide impeccable customer service expanded companys product line increased sales 22 2000 ytd targeting local market initiating successful promotional campaigns added radio spots advertising mix increase sales visibility local arena promotions enhanced companys image directly increased number shoppers built established loyal customer base local market generating repeat business referrals organized window displays entice tourists locals enter store united parcel service sorterunloader 1998 1999 unloaded tractortrailer trucks philadelphia pa developed strategy faster delivery approval implement plan promoted sorter ace electric company machinist 1992 1995 operated punch press performed routine equipment maintenance astoria ny participated high involvement program serving production representative shop steward established credibility trust workers contributed improved performance productivity safety