jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom summary position resultsoriented company seeks ambitious careerconscious person acquired skills education utilized toward continued growth advancement relationship selling organization brand promotions merchandising knowledge dispute mediation excellent communication skills verbalwritten communication team player mentality sales development skills cost estimation budgeting project documentation best practices standards information security ms office administrative support customer service experience insurance consultant 112020 current red hat inc fl state served primary liaison clients political stakeholders providers public policy associations lobbyists partners analyzed customer needs provided best options upselling products services utilized computerized resource patient management system rpms electronic health record ehr system navigated health information exchange systems preempt identify patient needs followed organizational guidelines assure compliance hipaa patient confidentiality standards delivered thorough accurate documentation create detailed additions patients electronic health record sales 042020 102021 devereux glenmoore pa grew customer base identifying needs surveying sites determining estimates deliver relevant product solutions achieved client budgets schedules stayed current industry trends changes participated professional development opportunities strengthen product service knowledge handled credit debit card payment processing complete purchasing experience demonstrated products customer locations answering questions redirecting objections close deals retained product service company policy knowledge serve resource coworkers customers answered incoming telephone calls provide information products services store hours policies promotions maintained knowledge current promotions exchange guidelines payment policies security practices helped average 10 customers per day responding inquiries locating products coached team members security risks loss prevention aid mitigating store theft sold various products explaining unique features educating customers proper application built maintained effective relationships peers upper management drive team success toward common sales service operational goals increased number return customers 20 effective problem solving conflict resolution recruitment specialist 032019 042020 lithia motors santa fe nm contacted job applicants inform application status liaised employees senior leadership address inquiries complete contract processing foster problem resolution created implemented highly effective individualized human resource solutions clients managed 10 employees across compensation benefits wellness safety hris payroll information data departments ensure optimal productivity supported human resources controlling resume flow within applicant tracking system insurance specialist 082018 032019 allegiant air east boston investigated compared insurance policies including fire homeowners personal line liability commercial coverage fostered relationships customers expand customer base enhance loyalty retention managed denials late payments extensions special circumstances following relevant parties closed sales new policies presenting insurance options customers accurately efficiently collaborated carriers resolve discrepancies insurance payments windows system engineer 102013 062017 ibmcity state provided exemplary helpdesk service support assist customers planned implemented integrated updated systemoriented projects handled troubleshooting tasks local area networks wide area networks voice systems reduce network connectivity problems led crossfunctional teams systems integration projects designed delivered missioncritical infrastructure maintain consistent availability performance provided status updates keep upper management informed reach goals created agendas communication materials team meetings improved customer satisfaction finding creative solutions problems recognized management providing exceptional customer service provided excellent service attention customers facetoface phone conversations performed site evaluations customer surveys team audits improved operations working team members customers find workable solutions education training bachelor science electronics communications engineering 072012 drk n modi institute engineering technology noida