professional summary jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom creative sap analyst 7 years adept analyzing improving sap policies procedures utilize technical expertise business acumen proficiently translate business requirements successful solutions skills advanced sap analyst scm wm fico mm lo sd system administration sap configuration security sap finance controlling enduser support training project management database management test management process work history sap business systems analyst 032020 102021 honeywell phoenix az qa testing requirement gathering sap implementation microsoft office specialist certified written communication interpersonal communication critical thinking java sql abap programming experience performed daytoday customization sap functional enhancements areas wm sd le fico mm pp modules partner liaison business users development team resolve functional technical issues related business applications troubleshoot data transaction issues review opportunities leverage new functionality drove efficiency improvement business process definition system alignment optimization business application functionality identified gaps deployment applications future requirements evolved due organizational growth changes strategy acted sme sap including configuration security administration maintenance business processes translated business requirements system definitions solutions analyzed requests requirements application upgrades determine impact business integrated systems led crossfunctional efforts address business process systems issues comprehensive project management business initiatives development effort estimates resource management gap analysis implementation configuration scope control testing training enduser support worked business community document functional test scenarios test plans enduser acceptance testing criteria worked technical resources provide insight solution development provided support period close major financial milestones company business systems analyst 012020 042020 motion recruitment remote ga created analytical queries tools operational management test software upgrades update software validation documentation conduct periodic inventory slotting zoning analysis warehouse train employees system processes related device usage support offsite networking team replacing hardware switches develop test cases plans complete unit testing ensure success changes provide oncall support production applications hardware network maintain appropriate disaster recovery protocols periodically audit protocols monitor configure application performance improve response times analyze software hardware needs recommend changes upgrades troubleshoot repair warehouse handheld scanners devices hardware sap wms analyst 092016 012020 textron specialized vehicles city state reduced financial impacts eo inventory cost analysis performance developing outlets resources configuration maintenance crossfunctional sap processes variants translated business requirements effective sops training purposes analyzed business systematic processes develop solutions implement change completed multiple implementations sap warehouse management led wm configuration including establishment new locations zones search paths reason codes applied agile lean methodologies throughout sdlc meet exceed expected deliverables projects evaluated consumption true demand preventing new errors maintaining system integrity created physical systematic kanban improving visibility material movements inventory accuracy organized led training sessions new process changes endusers ensuring knowledge transfer systems test analyst 082015 092016 general motors city state analyzed client requirements workshops process maps workflow analysis accuracy tested software upgrades updated software validation documentation development team liaison client project team identify align business requirements applied agile lean methodologies improve communication development sdlc evaluated implementation risks associated project requirements prevent new errors maintain system integrity developed testing scenarios user cases process maps dataflow diagrams functional requirements education bba information systems emphasis sap 052015 georgia southern university statesboro ga