jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom summary resultsoriented decisive leader distributing industry seeks middle management position enough depth supply chain operation processes skills increase profitability reduce overhead handles pressure sophistication diplomacy believes given right opportunity people go expected feel appreciated skills b2b sales service microsoft office suiteexcel word outlook powerpoint managing multiple priorities relevant professional experience conflict resolution critical thinking strategic planning implementing new business systems 2010 current operations manager church dwight co inc princeton nj directed installation improved work methods procedures achieve maximum efficiency minimized staff turnover appropriate selection orientation training staff education development identified inefficiencies made recommendations process improvements developed shared best practices across company including establishing outlining desktop procedures quality inspection protocol monitored project schedules 10 projects time oversaw aspects 12 million dollar year small business oversaw development launch amazon marketing sales tools fill departments needed complete necessary daily tasks short staffed initiated profit sharing program full time employees coordinated employee appreciation outings run sales reports profitability reports open orders reports analyzed made executive decisions purchases collected costsavailability parts various factories compare quoted pricing customers prospects implemented practice paying vendors within terms taking advantage offered discounts resulting approximately 10000 additional retained revenue first year 092007 current distributor sales representative nicholas ogden ut analyzed customer usage obtained forecasts adjusted reorders points reduce overhead cost customers qcs cultivated positive relationships customers suppliers clear communication work closely production managers materials managers engineers purchasing scheduling ensure product time set maintained 8 site locations 12 vendor managed inventory locations managed inventory levels reorder points reorder quantities ensure adequate backup stock available without increasing maximum liability quarterly reports sales run rates reductionincrease usage profitability item offsite locations researched find best pricing parts pass savings customers ensure competitively priced negotiate contracts customers suppliers generated new customer sales retaining existing customers extensive knowledge product specifications regulations industry standards 011995 011997 production supervisorforeman cooperations inc city state assembled finished products variety customers shipped finished products end user customers duplicated software application onto disks scheduled organized twenty temporary employees cover daily work load built created necessary documentation requested account manager well customer request worked closely account managers suppliers accounting shipping create 100 customer satisfaction rate education training present business management portland community college business management skills customer satisfaction main goal eye detail critical thinker problem solver conflict resolution team player without supervision great work ethics people person good excel outlook word gives 110 activities honors 20132014 homeowners associate treasurer 20102012 food pantry auditor record keeper 20022004 habitat humanity building volunteer