jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom professional summary passionate highly empathetic customer service manager content strategist skilled research writing editing broad range content excellent communication relationshipbuilding skills ability perform pressure exercise good judgment within tight deadlines focused enhancing customer service careful attention detail strong followthrough skills issue conflict resolution scheduling coordinating team member coaching motivation creating enforcing procedures policies effective customer communication administering social media accounts forums content development data entry maintenance client needs assessment work history 072017 current digital content creator ashton woods austin tx curated content social media platforms including patreon twitter discord twitch streaming content creation mindfulness personal development utilized welldeveloped social listening analysis skills craft valuable original content studied demographic data platforms community manage issues create solutions community developed innovative solutions grounded clear understanding community needs created multiple branded segments online events well known including animemonday mindfulmonday showyour work supporting content community planned discussions 2018 xxx1 founder content curator producer 2017 xxx0 2006 2014 education 012004 american homes 4 rent meridian id led startup opening business provided business development creation operational procedures workflow planning devised organizational vision mission foundational structure facilitate early growth created structure production content including podcast website social media accounts managed engagement twitter planning leading conversations well fostering community support online space maintained uptodate knowledge statutory requirements regulations within industry streaming community building disseminated affected black women specifically industry promoted company public profile writing articles presenting industry conferences public face organization edited content website maintain style tone created consultancy content creators assist assessment content execution vision community manager blackgirlgamers city state strengthened company business leading implementation new projects procedures established clear effective policies standardization across different areas operations used communication negotiation problemsolving skills settle community disputes built community fellowship opportunties created procedures process incoming membership support member growth share gaming streaming knowledge drove community growth increased morale planning moderating special events moderated twitch streams main channel served stand moderator bgg affiliated twitch streamers needed created managed first bgg stream team represented bgg industry events online spaces community leader spokesperson shared mission organization public successful community outreach marketing strategies served editor curator website newscultureresource space customer service manager content production rtv paragon sports city state worked way customer service representative content management cs manager rtv manager learn business effective roles established positive rapport customers managers customer service team members maintain positive successful work environment maintained knowledge company products services policy promptly resolve complaints concerns including manager escalated calls instore sales floor cs issues use problem solving pattern recognition anticipate issues create fixes department oversaw assessed customer service staff activities provide personnel regular performancerelated feedback content production organized vendor related information images items added website database coordinated photographer create shoots managed styling items products information given us vendors return vendor rtv items defective covered vendor warranty outside policy served third party communication customer manufacturer ensure got replacement refund full assessment issue maintained record overstock defective items destroyed items retail store delivered continuous cross training associates maximize performance customer relations skills facilitate understanding customer focused solutions worked across departments high school diploma richmond hill high school richmond hill ny