professional profile jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom versatile adept professional instructional systems developer 10 years experience training troubleshooting sharepoint developmentadministration elearning design development qualifications mobile web design detail oriented strong communication skills relevant experience developed maintained company style guide css design layout typography crossbrowser compatibility improved user productivity discoverability simplicity ui redesigns strategized ways leverage various data sources including sharepoint learning management system access databases produce single output reduced time cost development deployment user guides 18 saving 20000 per project built mobile version scale ticket tracking application designed developed produced user interface allowed single source successfully implemented convergys experience websharepoint application developer 052011 022015 hcl technologies ltd greenville sc customized many sharepoint uis client specific branding received positive feedback support existing clients resolving technical issues related access functionality training develop solutions according client requirements external facing sites sql management querying ssrs report building infopath development maintenance without code behind mobile ui development kpi dash boarding sharepoint administration developed stored procedures stream lining queries contractor 092010 072014 amazoncom inc hillsboro rebuilt home added ten foot extension wired electrical home upgraded existing poured concrete footers added interior tile built structural framing added exterior walls siding added plumbing bathroom kitchen hot water heater upgraded windows upgraded doors insulated top bottom interior walls mudding boarding wired lights smoke alarms rebuilt 75 existing home due structural damage rot passed city inspections home occupied sr analyst systems 082003 052011 cognizant technology solutions santa monica ca develop adhoc reporting multiple systems create simple advanced sp workflow automation based project requirements manage small midsize projects using six sigma methodology develop customized solutions sp user interfaces ui facilitate sharepoint training end users educate best practices input organize analyze manage information multiple learning management system lms platforms design webbased scormcompliant blended elearning online specialists employees using addie model instructional design methodologies provide support troubleshooting access issues related sp administer allocation sp sites site groups users delivered training support transition design develop layout reporting solutions projects within sp develop administer manage maintain company specific intranet sites developed infopath form solutions standardize automate writing input web output facilitate global web design projects including usability accessibility testing using qa methodologies design manage implement new web interfaces layouts instructional material develop training material multiple countries regions online dissemination document business requirements new project work exceeding 16 hours development completed six sigma green belt training projects develop elearning using adobe captivate testing material using articulate quizmaker technical writer 032001 082002 teksystems vistakon city state developed project charters design documents business requirements test scripts plans executed integration regression acceptance testing new existing software development as400 ibm mainframe systems created maintained manual test scripts based previously defined test objectives documented project plans project tasks task time lines identifying critical path project qa test analyst 081994 032001 universal card financial services city state established test strategies test plans according application architecture project requirements executed test plans internet credit applications utilized development tools testing design compile estimated time lines task completion constructed project timelines beginning conception implementation production environment managed project development following quality control methodologies facilitated training development associates early stages learning curve managed successful startup recovery department universal card services developed web based training resource site testing department based addie model defined testing objectives necessary support project system requirements trained new hire employees performed qa monitoring coaching performance improvement education associate science software development 2016 itt technical institute jacksonville fl certification server 2006 convergys tech jacksonville fl certification instructional systems design 2004 university north florida jacksonville fl certification real estate appraisal 2004 florida state college jacksonville jacksonville fl affiliations jaxspug jacksonville sharepoint user group certifications mctsmcitp sharepoint 2010 instructional systems design real estate appraisal server network six sigma green belt skills training testing qa web based microsoft sharepoint sharepoint access solutions ui user interface business requirements six sigma sixsigma articulate best practices elearning instructional design intranet learning management learning management system lms qa methodologies six sigma methodology usability web design webbased workflow application architecture architecture card services coaching credit production environment project development qa test quality control test plans concrete inspections kitchen plumbing branding clients maintenance microsoft ssrs sql ssrs stored procedures acceptance testing as400 critical path ibm mainframe integration integrator mainframe manual test manual test scripts project plans technical writer test scripts user acceptance net asp aspnet c crystal reports database database administration dhtml html jquery managing projects microsoft office microsoft team foundation server ms access ms asp ms office ms sql server oracle perl php project management sql server team foundation server visual basic visual studio xml xsl xslt associate html5 javascript software development structured software systems design appraisal real estate