professional summary jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom accomplished versatile operations programproject manager strong background human resources program management professional 24 years providing operation management achieve targeted objectives variety environment highly skilled aspects business operations including conflict resolution recruiting resource management developing nurturing productive relationships streamlining policies procedures reduce expenses improve operations developing strategies enhance operational workflow productivity gain revenue growth strategies strategic marketer ability quickly understand new solutions markets needs identify execute opportunities skills key performance indicators operational guidelines implementation planning relationship management deployment plans project management program planning benchmarking scope management project cost management work history sr lead program manager associate development change management process stakeholder communications 012020 current highgate hotels morgan hill ca accountable overhauling talent acquisition process ensure processes smoother faster easier processes improvements build support communicate information support business cases internal strategies planning development project plans stakeholder identification timing creating improvements process data inputs creation reportinganalysis support strategic relationships internal customers leadership drive people centric strategies facilitated capacity management across enterprise increasing capacity take additional work 10 oversight financial reporting metrics including forecasting billing financial planning build maintain talent strategies get ahead retention developmental needs develop maintain strong relationships stakeholders inside outside core team facilitate change management organizational design experiences software engineering teams allow easier transitions supporting aggressive goals facilitate cross functional partnerships legal compliance internal stake holders leadership collaborated development teams internal customers product line management enable successful delivery desired outcomes requirements management talent acquisition processes process improvement across enterprise devised tools benchmarks improve team performance monitor production collaborated stakeholders verify delivery desired quality requirements distributors proactive approach assessing correcting problems stages established timeframe managed schedule throughout project determining appropriate budgets expense oversight secor operations manager signature healthcare naples fl 012018 012020 led strategic growth new department achieving profitability less 2 years ending 80m revenue 2019 manages team hr functions including hiring onboarding dismissal coaching training reviews financials contracts activity reports performance data measurements implements strategic initiatives development processes ongoing deployments establishes implement departmental policies goals objectives procedures conferring senior executives liaising government personnel builds relationships corporate stakeholders support identification review prioritization execution key improvements opportunities established quality standards cost controls creation tracking document cost relates client contracts provided leadership continual management employee training initiatives managed employeerelated issues encompassing workforce planning turnover diversity trained guided team members maintain high productivity performance metrics oversaw workforce management planning volume predictions capacity planning allocated resources planned programs according business objectives implemented process improvement shape organizational culture optimize procedures higher efficiency help company evolve grow planned resourced personnel logistics operations component exercises resulting highly trained personnel ready act quickly critical roles proctice manager cornerstone building brands kearney mo 012015 012018 project management focus organize maintain scope timelines deliverables clients assist development implementation interpretation complex financial analysis projects drive analytics identify opportunities improve client hospitals performance pl statements support business financial planning control strategies assessed audited work team members performed ensure contract specifications met oversaw regional assignments metrics meeting profitability goals provided outstanding support entire staff helped improve process flow boosted efficiency assessed processes procedures complying osha hipaa regulations drove accounting budgeting financial reporting established team priorities maintained schedules monitored performance directed training retraining employees boost performance enhance business results pmo leader cerner corporation city state 012013 012015 maintained open communication presenting regular updates project status reported regularly executives project budget progress risks created slotting resourcing process group 400 consulting associates responsible cross team trainingorganization development new associates process improvements data inputs created monthly reportinganalysis team established guidelines new products metrics pl financial models facilitated capacity management tool reporting executives anticipated needs oversight financial reporting metrics including forecasting billing financial planning recruited oversaw personnel achieve performance quality targets built successful project plans covering objectives resources staffing meet schedules managed projects procurement commission developed initiated projects managed costs monitored performance education bachelor science inteclaired marketing communications wichita state university wichita ks 052002