jessica claire 9 resumesampleexamplecom 555 4321000 montgomery street san francisco ca 94105 professional summary business analyst 6 years experience domains like retail banking healthcare supporting business solution software analyzing business solutions aiming utilize skills analytical ability achieve organizations goals comprehensive knowledge software development life cycle agile scrum waterfall detailed understanding various phases experience coordinating project manager preparing project plans schedules project estimates resource planning project related reports experience developing maintaining agile artifacts including epic stories user stories product backlogs sprint backlogs burndown charts burnup charts proficient working stakeholder subject matter experts sme development teams analyze communicate validate issues conducting jad sessions discovery sessions daily standups daily good understanding asis tobe business processes skilled documenting brd use case specifications frd skilled business process modelling designing data flow diagrams uml diagrams like use case activity swimlane diagrams activ experienced designing wireframes prototypes application related reports dashboards good understanding data mapping data migration data conversion data integration process good knowledge uat prerequisite planning designing uat test cases documenting defects resolving issues actively involved production support conducting end user training sessions deliver techniques team player excellent work prioritization communication coordination documentation project planning interpersonal skills skills operating systems macos microsoft windows requirement management tools ms office suite jira rational requisite pro project management tools ms project jira rally databases sql server sql oracle business modeling tools ms visio rational rose gliffy testing tools qtp load runner education symbiosis india post graduate diploma human resources management technical university india bachelor technology btech computer science engg work history acosta inc business analyst product owner charlottesville va 112019 current project description project implement salesforce crm financial service loud solution mission national bank wealth management integrates replaces fragmented system onpremise software responsibilities facilitating communication among stakeholders team members scrummaster creating user stories prioritize backlog assist managing scrum team sprint planning execution working closely scrummaster communicate stakeholders regarding product roadmap timelines status requests working scrum master product owner ensure consistency deployment acosta inc business analyst chula vista ca 092018 112019 project description project enhancement cigna mobile application home delivery pharmacy drug search health care professional directory features responsibilities worked agile scrum methodology complete sprints working tasks including daily standup reporting conducted discovery sessions product owner stakeholders involved conducting scrum meetings creating user stories product backlogs prioritizing alongside product owner scrum team jira igap analysis determine gap current expected application performed functionality designed use case diagrams activity diagrams swim lane diagrams wireframes using ms visio explain process workflow reviewed test plans test cases developed testing team make sure requirements included scripts tested properly reviewed updated defect status testing phase project reported product owner scrum master generated rtm ensure requirements met thoroughly tested coordinated database team perform production data loads uat env acquired access users perform uat testing prepared uat test plan uat readiness document conducted uat testing participated postproduction support providing training materials different end users assisted management user training new system review updated change requirement document release sprint acosta inc business analyst clearwater fl 032017 092018 project 1 description project implement application disability finance management used internal moderators cathay bank answer disabled people financial questions application uses external al engine provide answer questions asked end usermoderators project 2 description project enhance existing aml software aml risk manager context watch list filtering watch list filtering screens customer vendor data sanctions pep lists well custom lists provided thirdparty data service providers also includes customer risk scoring responsibilities analyzed existing business modules impact current system using agile scrum methodology conducted discovery sessions smes teams gathering initial requirements performed facilitated various agile scrum ceremonies sprint planning meeting daily scrum meeting standups sprint review meeting worked closely program manager develop manage product backlog user stories sprint plan iteration plan sprint backlog performed gap analysis based high level business transaction requirements designed use case diagram activity diagram using ms visio reviewed test plans test cases created testing team wed last plains alle test cases reviewed defect status report identified change management issues used jira raising issues defect tracking coordinated database team perform data mapping data migration prepared uat test plan conducted uat testing coordinated user training production support go live activities acosta inc business analyst columbia sc 052018 022019 project description project enhance existing aml software aml risk manager context watch list filtering watch list filtering screens customer vendor data sanctions pep lists well custom lists provided thirdparty data service providers also includes customer risk scoring responsibility assisted scrum master creating managing release planning documents developing task sheet burn charts lead story prioritization sprint planning activities reviewed user stories acceptance criteria product owner conducted requirements churns sprints update product backlog ensured projects deliverables scoped correctly meet business needs delivered required timescales budget created business intake form using microsoft forms documented user stories created story point discussions gathering requirements analyze different needs customers di identified documented various business rules errors user messages alerts generation etc performed enhanced due diligence customers deemed high risk suggested account restrictions andor account closures based risk institution researched designed reviewed suspicious activity reports daily ensuring compliance federal regulations documented sources customer data created data mapping documents validated customer records ensure data quality correctness worked architect soa design aspects integration external assisted writing uat plans test cases track resolve defects documentation test results worked business users financial intelligence compliance unit uat test execution managed provided support system production issues change requests maintenance interacted developers production issues performing root cause analysis checking slas providing work around solutions validating fixes getting signoff responsible creating updating dcr worked production management identify issues created summary issue reports performed knowledge transfer kt postproduction handoff act business analyst lexington park md 012016042017 project description loan origination enhancement project project involved enhancement loan origination software als alssm highly sophisticated scalable software modular construction supports fully integrated system account management customer service life loan project automates loan origination process beginning customer initiation fund transfer system performs business functions loan process origination servicing closing loss mitigation loan modification appraisal credit income responsibility used agile scrum methodology implement project procured documented approval business stakeholders closely interacted project manager conducted meetings jad sessions process requirement gathering created requirement specification documents based meetings end users jad sessions analy analysis existing systems conducted timely requirement review sessions stakeholders end users ensure product verification analyzed enduser requirements strategies objectives create use cases created use cases use case models work flows system specification analyzed enduser requirements strategies objectives create use cases designed business process model activity diagrams swimlane diagram collaboration diagrams reviewed loan applications analyzed data required process loan documents performed validation ensure loan documents transmitted appropriate departments created test plans test cases gui database testing analyzing use cases conducted user acceptance testing uat multiple functional work areas varying applications platforms community bank bay business analyst city state 022016032017 project summary project implement financial service cloud lighting application context implement retail banking feature project helped bankers easily manage highvolume transactions one screen retail banking console implementation personal bankers see key data tasks included retail banking responsibilities used agilescrum methodology understand existing system current business process method identify deficiencies improvement enhancement gathered business requirements interviews surveys conducted controlled brainstorming sessions project focus groups created use case diagrams activity diagrams sequence diagrams using ms visio performed gap analysis asis model legacy system tobe model identify project gaps involved salesforce configuration like creating users profiles roles field level security sharing rules integrated salesforce crm legacy crm explicitly using web services api configured various salesforce standard objects like leads contacts account opportunity custom objects conducted jad sessions requirement walkthroughs understand benefits system worked uiux team strategize implementing requirements mockups wireframes prototypes prepared uat project planning like creating testing scenario test plans test scripts test summary reports participated several testing phases including creation test case tc documents progression testing regression testing integration testing