jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom professional summary adept student advocate offering 10 years experience counseling advising students mental health academics interpersonal conflicts driven help students achieve success providing guidance career options higher education choices life planning attentive identifying early warning signs harmful behavior students provide preventive counseling crisis interventions consistent meeting established goals educational program group therapy facilitator team collaboration leadership organization time management excellent communication professional referral network microsoft office word excel outlook internet explorer skills diverse groups presentations child abuse clearance intake procedures criminal laws risk needs assessments mediation crisis intervention work history student advocate 082017 current penn foster new york ny managed 80 120 cases atrisk high school students served team leader lead weekly staff meetings training implementing campus goals rendered staff platform express concerns conflict resolution encouraged students explore ageappropriate careerrelated opportunities conducted individual group counseling sessions assisted applications collected required paperwork help individuals register supportive services conducted student parent conferences ensure caseload met expected daily attendance targets planned implemented process improvements reporting systems streamline operations identified cases domestic abuse family problems encouraged students parents seek additional assistance mental health professionals respond identified social services needs referrals including clothing food transportation housing related community services served liaison social work interns organized supporting documentation individuals evaluation coordinated paperwork transfers correct staff members supported individuals legal physical mental health concerns dealing routine needs complex problems distributed supportive services information help individuals enhance ways living achieve selfsufficiency juvenile probation officer 012012 012018 fulton county georgia sheriffs officejailcourts ga recommended probation terms attended court hearings prepared predispositional reports home assessments filed motions probation violations provided recommendations alternate sentencing treatment collaborated police detectives child welfare organizations district attorneys resolve cases developed key partnerships community organizations improve access educational services among disenfranchised youth handled 24 40 fullcycle caseloads per month performed presentence preparole investigations conducted home visits monitoring activities fostered counseling sessions covering anger management social skills drug abuse issues provided crisis intervention clients families conducted risk assessment clients determine levels supervision including intervention services needed collaborated senior leadership decisionmaking processes created thorough offender reports corrective action planning tracked assigned juvenile movements adherence probation requirements maintained compliance legal statutes policies procedures maintained organized offender records documentation compliance department legal standards collaborated police detectives child welfare organizations district attorneys resolve cases protect juvenile individuals investigated juveniles activities school attendance employment assistant ombudsman 012007 012011 independent ombudsman tx juvenile justice dept city state accelerated administrativecase investigations regarding youth welfare coordinatedcollaborated internalexternal stack holders grassroots organizations working groups diverse communities engagement staff administrators facility employee relations increase cultural morale handled 40 calls per day address inquiries concerns promoted awareness youthful offenders adjudication liaised youthparents school enrollment transitions high schoolgedcollege coursesardspecial educational programs trained ombudsman staff regarding parole genderspecific programming field monitoring analytical thinking data analysis prepared quarterly reports state legislative criminal justice committee administrators state legislative criminal justice committee improve agency programming issues policies rights violations arbitrated complaints mediation conflict resolution catapulted texas youth commissionoffice independent ombudsman statewide community engagement family forms parole officer iii 011997 012007 tx juvenile justice dept dallas district city state supervised 80 100 high profile parolees criminal offenses consisted female offenders registered sex offenders sentenced offenders mentally impaired general offenders chemically dependent conducted parole intake diagnosis investigation crisis intervention case planning report writing home evaluations behavior modification programs collaborated inout state parole supervision transfers runaways absconders escapes placements outofstate interstate compact juveniles icj devised curriculum instructional methodologies genderspecific groups project manager coordinating clarifyingidentifying necessary resources monitoring adhering timeframes delegating tasks communicating project progression leadership advocated genderspecific programming needs trained human trafficking genderspecific concepts saved 10000 implementing costsaving initiatives addressed longstanding problems obliged investigationsresearch cases proceed due process revocation hearings court proceedings per agency policies pioneered texas youth commission dallas district female teens first ft1 girls groups rocketed decreasing recidivism rate 25 female offenders dallas county area securing community resources served liaison securing resources school personnel community government agencies law enforcement families agencies revitalized life skills workshops parenting social freedom etiquette genderrelated seminars appointed acting supervisor developed written assessmentsrecommendations alternative forms sentencing treatment custody release suspension sentence release treatment facilities outofcustody parole compliance collaborated institutional staff area law enforcement mental health boards county attorneys treatment providers conducted presentence investigations indepth research compiling police reports bachelor arts social work 121996 grambling state university grambling la education certifications team building coordination complex problemsolving understanding trends juvenile case management system jcms student management systems sms non violent crisis intervention juvenile probation officer dallas county juvenile probation department