jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom professional summary customer service sales professional success working connecting customers talented generating leads researching ability build rapport skills critical thinking new business identification lead qualification marketing communications sales presentation customer data confidentiality customer retention strategies work history sales associate 102021 current johnson brothers mn thoroughly walking clients uniqueness product explaining would beneficial leading instructing 40 members per workout ranging 80120 members daily works close contact fellow coworkers employees order ensure members interest signing membership leading motivating members predefined workouts translate value orange theory fitness product service offerings focus behaviors drive member acquisition retention make genuine connections people seek understand unique needs prescribe solutions participated continuous improvement generating suggestions engaging problemsolving activities support teamwork developed strong member relationships caring collaborative approach customer service representative 052019 032020 synnex corporation olive branch ms ensure sort every mail coming ensure deliver concerned departments gather mail every department well redistribute suitably answered 50 emails per day 50 phone calls daily providing service 1300 workers inside corporate building support pack answer postal questions customers requiring assistance inspect provide seal every outgoing detainee mail log inspect every detainee packages participate receptionists desk lunch break times ensure distribute entire interoffice mail detainees facility departments log well process entire outgoing incoming special legal certified mail medial sales account specialist 102017 102018 ameritech financial city state managed 200 calls per day answered customer telephone calls promptly avoid onhold wait times sold refinancing opportunities student loans answering phone calls warm leads cold calling clients inform refinancing options sales gained accurately entered data clientele received calls provided information needed interested information refinancing student loans help clients refinance student loans programs would benefit student loan debt situation effectively present ideas information orally writing gained cohesive knowledge computer skills ms windows ms office tracked weekly sales develop corrective action planning reports education bachelors criminal justice 052017 sonoma state university rohnert park ca high school diploma 2013 pleasant grove high school elk grove ca certifications nasm certified personal trainer aed certification first aid certification cdl c