jessica claire 9 resumesampleexamplecom 555 4321000 montgomery street san francisco ca 94105 professional summary hardworking driven sales management professional offering 12 years experience training supervising sales staff customer service relations meeting aggressive business goals planning implementing sales strategies multicounty territory developed maximized project sales diligent building revitalizing customer engagement conflict resolution customer retention slashed business administration costs 30 negotiating prices fees ensuring continuation enhancements services expertise marketing strategies product promotion merchandising achieve market penetration successful record expanding network connections persuasive brand imaging skills client needs assessment process improvement business operations relationship development supervision problem resolution office manager training development mam organizational skills media advertising web desig design account servicing lead prospecting sales account development customer service customer relations interpersonal communication skills retention strategies education academy medical health science inc pueblo co 062009 associate science nursing graduated 97 gpa awarded academic achievement graduated top class college america colorado springs co 032012 associate science business customer service specialist awarded highest award awarded top class completion management business course work history town square media victims advocate cedar rapids ia 082017 current conducted strategic planning monitored policy regulatory changes performed trend analysis advise senior leadership sapr program implementation analyzed requirement victims designed appropriate plans resolve issues established treatment plans short longterm goals liaised members justice system behalf client supported victims family members witnesses various systems including law enforcement healthcare social services constructed referral list agencies community resources victims provide aftercare services provided comprehensive services including assessment goal setting service plans spearheaded awareness public speaking community business groups worked improve enhance patient lives effective compassionate care raising canes multi media account executive broomfield co 072017 082018 employed completing customer ads sales techniques achieve 40 success rate closing sales collected information clients securing accounts verifying payments special needs monitored product development audience response adapt marketing promotion campaigns accordingly increased social media product sales 30 effective planning implementation product demonstrations campaigns secured twenty new accounts increase company revenue drive market share updated team protocols streamline marketing procedures optimize promotion releases masterminded highly successful digital strategies various platforms attract customer engagement upsold special packages preparing quotes potential clients consistently maintaining accuracy developed managed plans grow territory 20 establishing longterm customer relationships carls jr restaurants llc opening shift manager city state 062016 092017 delegated daily tasks oversaw six employees fielded customer complaints comments trained employees customer service ensuring compliance top quality standards improved productivity reducing staffing operational costs twenty handled problematic customers clients assist lowerlevel employees maintain excellent customer service enhanced redefined organizational structure maintain companys competitive edge across territories increased sales fifty establishing goals overseeing performance improving sales revenues humane society fremont county inc office manager feline attendant city state 092005 102010 completed biweekly payroll six employees administered yearly budget 36333 manage office requirements service contracts postage costs supply replenishment oversaw appointment scheduling itinerary coordination clients personnel integrated logistic systems company processes improve operations manage work orders changes price handled incoming business client requests information improved office operations automating client correspondence record tracking data communications provided complete meeting support including materials preparation notes minute taking hired managed developed trained staff established monitored goals conducted performance reviews administered salaries staff developed manual providing information community resources across county available families children designed marketing brochures wrote website copy accomplishments 1 scheduling organized technician schedule customer jobs 2 sourced qualified candidates utilizing various web technologies social media resume databases referrals networking events reducing hiring costs 35 3 reached made deals new office supply providers cutting annual supply costs 20 4 maintained customer satisfaction rate 95 2018 5 carried retention calls unsatisfied customers convincing 20 keep account 6 provided superior level customer relations promoted sales service culture coaching guidance staff motivation