operations manager resume xxx xxxxxxx youremailgmailcom 1838 alpha avenue dallas tx 75207 resume genius profile customer serviceoriented operations manager 6 years experience fitness industry focus corporate policy process efficiency committed promoting highest standards company values new operations manager fit fittest professional operations manager october 2019present golds gym preston center dallas tx reduced operating budget 25 2 years establishing new inventory management system implemented new staff training process incentive program career advancement initiatives identify coach support 25 high performers management trainees resulting 22 decrease staff turnover streamline business outreach reengagement 200 lost customers coordination marketing department uphold highest standards club cleanliness staff conduct sales manager june 2016september 2019 golds gym preston center dallas tx oversaw expanded sales team 8 12 members implementing effective training mentoring strategies led 5 team members earning best salesperson month leadership spearheaded 20 professional development workshops training programs enhance team performance scheduling event organization fitness advisor april 2012may 2016 24 hour fitness 7th street sacramento ca achieved highest new member signups sacramento 3 consecutive months january march 2013 introduced onboarded built relationships 340 club members resulting 20 increase member retention developed nurtured 33 new business leads community cold calling conducting surveys education bachelor business administration may 2012 nevada state college henderson nv key skills six sigma yellow belt certified personal trainer spanish intermediate english native certified cpr first aid data analytics