robert smith client service advocate infoqwikresumecom linkedin profile qwikresumecom customer service representative responsible providing effective customer service internal external customers using excellent indepth knowledge company products programs well communicating effectively team members within customer service department experience client service advocate consulting lifecycle services december 2014 present advocate works fortune 500 global enterprises experienced threeyear sales growth 55 averages 98 customer satisfaction rating senior consultant responsible client relationship consulting engagements fortune 500 companies leading team senior consultants senior architects data scientists analysts delivery cloud solutions saas paas draas ucaas managed services enterprise architecture strategy technology financial roadmaps data center transformation colocation voice data sourcing networking achievement highlights data center ecosystem transformation developed data center consolidation plan technology roadmap large national financial enterprise resulted annual savings 5 million adding redundancy improved continuity across spectrum compute infrastructure network infrastructure redesign engaged improve reliability reduce cost network infrastructure luxury lifestyle brand enterprise achieved 99999 availability reduction tco 18 million cloud pbx implementation planning negotiated contracts signature national chain hotels 600 properties developed implementation plan budget replacing existing mixed infrastructure outdated pbx solutions advocate abc corporation 20122014 responsibilities worked survivors domestic violence sexual assault shelter environment maintained client records answered crisis call line participated organization execution community awareness events free resume template copyright qwikresumecom usage guidelines