jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom summary confident motivational leader organizational problemsolver progressive management team building customer service skills diverse experiences stepping several management operational merchandising specialty roles last 15 years committed learning sharing knowledge experience drive company success diligently organizes coordinates meet business demands focused enthusiastic individual wellversed creating optimal strategies mentoring employees skills licensed heavy equipment operator 2010 founder president non profit brothers sisters keepers recovery est jan 2013 volunteer pocatellos womens correctional facility since 2013 crusader community involvement recoverymental health advocate conflict resolution techniques verbal written communication organizational strong documentation reporting motivational leadership experience coaching training mentoring development impactful well balanced performance evaluations managing operations efficiency excellent customer service team building leadership leading team meetings call center operations performance management performance evaluations 052006 current sales associate designerdepartment manager assistant manager receiving customer service manager home depot city state flooring doors windows window treatments managing top purchasing business accounts multiple contractors time performed opening closing duties part management team handled cash management conducted job interviews led employee performance evaluations delivered constructive feedback improve performance rewarded top performers attract retain quality associates cultivated talented teams employees outstanding mentoring coaching teaching skills motivating daily team meetings reviewing goals upcoming events opportunities gains shipping receiving freight accuracy operational savvy working lominger competencies blueprinting enthusiasm cultivates growing environment adding value professionally personally handling internal external praise complaints appropriate conversations associates praise company reward programs proper performance documentation complaints would fall within code conduct supported operational shrink processes safety awareness reviewed sales inventory data identified trends prepared research documentation resolution superiors maintained impeccable office organization support efficiency professionalism performance objectives elevated customer satisfaction ratings friendly service resolving customers questions issues timely efficiently reliable follow communication empowered confident handle complex upset customers situations deescalating would need go superior 082005 052006 sales associate team leader dillards city state kids womens shoes exceeded weekly goals consistently enthusiastically greeting customers using excellent verbal skills engage conversation effectively determine needs requirements helping boost customer satisfaction increase customer service ratings applied strong problemsolving interpersonal skills resolve conflicts processed merchandise returns exchanges customers refund payments trade items offer store credit calculated pricing applied discounts collected payments process transactions maintained visually appealing effective displays entire store drive sustained revenue move target products recommended sales promotional improvements planned marketing activities upgraded store design maintained showroom create customerfriendly sales environment mentored new employees customer service money handling organizing strategies maximize performance productivity team success reset store displays special events seasonal merchandise changes met management offer feedback operations promotions based customer preferences purchasing habits expanded constantly cultivated knowledge current products sales promotions shared knowledge customer close sales 072003 082005 server hostess busser prep cook dishwasher teamleader wingers city state greeting serving guests managing personal till prepping food dishwasher bussing tables cleaning store taking preparing go orders coaching mentoring training new associates provided exceptional service high volume daily guests building rapport creating repeat business followed restaurant guidelines regards food safety hygiene prevent illness navigated job responsibilities completed regular tasks interacting effectively employees operated pos terminals input orders split bills calculate totals education training 012005 boise state university boise idaho 012002 pocatello idaho 012001 high school diploma pocatello high school idaho idaho state university pocatello