jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom profile resultsdriven mechanical engineer solid product engineering qa experience skills oscilloscopedvm probers probe cards probe stations emission microscope technology solidworks pdmworks autocad orcad pcmrp mathcad ms nav ms office ms project ms visio adobe photoshop heat transfer finite element analysis stress analysis system integration accomplishments professional experience mechanical designersr global product support engineerproject manager 122015 082015 del grande dealer group vallejo ca created managed technical documents generated part numbers processed ecos posted documents enterprise wizard support field operations elite trivision products designed 3d mechanical models entire systems enclosures fixtures machine parts large tiny solidworks tested qualified prototypes align particular projects implemented designs multiple disciplines pcb lasers electrical optical etc participated integration mechanicalelectricaloptical subsystems assisting debugging performance optimization coordinated communication resolution critical customer issues customer sales engineering teams managed design projects timely precisely financially coordinated internal design team outside vendors managed outsources planned solution processes support field resolving product issues escalations supported sales representatives product manager product sales product specialist 062015 122015 circle k stores inc powell oh designed cad modeled documented parts manufacturing process reviewed production schedules engineering specifications obtain knowledge manufacturing procedures timelines product development emission microscope systems scheduled resources aligned build plans make shipping time scheduled resources aligned build plan ontime delivery cost containment took ownership documentation c cs mtrs ncrs boms ecos drawings production efficiencies manufactured tested inspected trivision meridian systems ground shipping supported customer services group resolve issues systems installed repaired systems customers sites ensure systems work properly performed general receiving inspection inprocess final inspection product packaging labeling ensure shipping quality store assistant manager 042015 062015 kord technologies reston va directed supervised employees engaged sales inventorytaking reconciling cash receipts performing services customers monitored sales activities authorize merchandise returns ensure customers receive satisfactory service quality goods hired trained evaluated personnels sales marketing establishments promoting firing workers appropriate assigned employees specific duties remain store good shape enforced safety health security rules examined merchandise ensure correctly priced displayed functions advertised provided customer service greeting assisting customers responding customer inquiries complaints mechanical engineermanufacturing engineer 011 022015 credence systemshypervision city state designed cad modeled documented parts manufacturing process scheduled resources aligned build plan ontime delivery cost containment took ownership documentation c cs mtrs ncrs boms ecos drawings production efficiencies initiated supported outsourcing subassemblies cost savings identified implemented cost reduction quality safety ergonomic improvement ideas manufactured tested inspected trivision meridian systems ground shipping supported customer services group resolve issues systems installed repaired systems customers sites ensure systems work properly developed manufacturing processes procedures tools techniques assure products quality reviewed production schedules engineering specifications obtain knowledge manufacturing procedures timelines product development emission microscope systems scheduled resources aligned build plans make shipping time systems engineer 011 011 hitech usa city state consulted customers component selection made recommendations according needs responded customerclient requests inquiries concerning services products billing equipment claims reported problem areas managed entire sales process prospecting close make sure sales flawlessly provided integration testing inspection troubleshooting pc systems workstations tested recommended repaired pc boards assured controlled quality reliability pc systems workstations provided support executive level end users windows environment daily service activities ensuring smooth operations maintained problemreporting information help identify root causes problems related solutions implemented corrective solutions including offsite repair remote users needed installed configured tested troubleshot enduser workstations laptops related hardware software order deliver required desktop top service levels education training bachelor degree science mechanical engineering mechanical design san francisco state university san francisco ca mechanical engineering mechanical design languages bilingual englishchinese mandarin cantonese affiliations skills 3d adobe photoshop autocad billing c cad cantonese cash receipts chinese good communication skills hardware cost reduction client customer services customer service debugging delivery documentation bilingual english firing inspection inventory laptops listening mandarin manufacturing process manufacturing processes marketing mathcad mechanical mechanical engineer meridian ms office ms project windows mrp enterprise optimization orcad oscilloscope packaging pc systems processes product development product manager quality receiving reconciling reporting safety sales sales engineering shipping solidworks system integration troubleshooting visio written