jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom summary dedicated organized operations manager number years experience using proven planning support initiatives cut costs streamline operations increase productivity decisive resourceful team builder versed sales management process improvement possesses indepth industry trend knowledge shifts offer valuable insights opportunities new growth business expansion resultsoriented job title offering numberyear background paired significant achievements polished developing implementing qa protocols leading motivating large team time sensitive demanding environment proficient quickbooks netsuite dedicated organized financial professional outstanding relationshipbuilding problemsolving skills driven exceed expectations operate effectively fastpaced highpressure environments selfmotivated team player adept cultivating partnerships building lasting relationships across demographics management levels dynamic reliable exceptional customer service communication skills self motivated operations manager successful collaborating consultants area leaders employees streamline strengthen processes control costs highly organized detailed collaborator solid record accomplishment meeting exceeding business targets indepth knowledge operational budget management techniques skills patient care alzheimers care dementia care special needs dismiss gis data analysis data collection research restoration industry experience microsoft office technical writing laboratory experience arcgis quality assurance fluent certificationslicenses add certifications goal setting solutions development logistics oversight operations monitoring problemsolving contract review recommendations planning implementation team leadership maintaining compliance workforce training experience operations manager 072021 current veritiv hilo hi process improvement strategies policies procedures implementation inventory management staff training performance monitoring workflow optimization systems implementation staff management customer service incidents management decision making budget development management cost reduction containment employee motivation performance assessment sales tracking finance accounting oversight assignment delegation budget control training management human resources oversight customer service management financial statement review operations oversight process improvements administrative management originality creativity improved morale management communication creating employee recognition rewards practices reviewed daily financial reports reconciled accounts keep information current accurate managed scheduling training connected clients maintain strong relationships excellent client experience goals supported accident investigations prepared related paperwork generated performance labor strategies compete new existing markets enforced federal state local company rules safety operations responded information requests superiors providing specific documentation directed daytoday operations spearheading implementation shortterm longterm strategies achieve business plan profitability goals contributed proposal contract development negotiations meetings administrative assistant 112017 current parra consulting group arlington va answered inbound calls chats emails facilitate customer service managed physical digital files monitored spreadsheets updated reports coordinate project materials inventoried ordered supplies office directed customer communication appropriate department personnel composed edited typed complex memos reports jobrelated software responded customer issues provide immediate resolution improve retention handled incoming calls directed callers appropriate department employee answered phone calls emails provide information resulting effective business correspondence scheduled staff monitored resource allocation provide optimal coverage service oversaw staff correspondence record tracking data communications resulting improved automation office operations raised funds organizing multiple events diligently managed details meet deadlines coordinated appointments meetings conferences set workshops conferences meetings scheduling reserving rooms preparing supplies prepared prioritized calendars correspondence updated system organize office documentation maximizing efficiency increasing productivity maintained accurate department customer records responded effectively sensitive inquiries complaints reduced financial discrepancies accurately analyzing managing customer orders invoices various fortune 500 companies developed administrative processes achieve organizational objectives improve office efficiency coordinated travel arrangements completed expense reports travel reimbursement operations assistant 022016 112017 harvest preparatory academy san luis az answered work phones routed correspondence correct parties assisted management making important decisions collecting organizing modeling data offered input key decisions strategic plans evaluating ongoing program data worked closely departments special projects organized filed important company documents spreadsheets reports developed materials onboarding teambuilding sessions supervised daytoday facility operations accordance set policies guidelines prepared conference rooms meetings took minutes monitored inventory levels ordered new supplies prevent shortages identified internal problems recommended solutions upper management planned routine operations special projects direction operations manager troubleshot equipment problems performed preventative maintenance scheduled needed repairs booked travel lodging food reservations company trips identified discrepancies devise initiate costeffective solutions created initiated performance goals benchmarks detailed operations activities producing distributing highquality reports assisted training new employees offering constructive feedback completion job tasks helped senior staff carry daily facility operations set schedules meet customer requirements scheduled appointments meetings interviews employees clients education training associate science environmental science american public university system sharon hill pa high school diploma ged languages french negotiated activities honors member small business association 2017 present