jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom summary detailoriented box office manager executing event management support preevent operations logistics demonstrated leadership coordinate activities events maximum efficiency excellent communication relationshipbuilding skills motivational leader organizational problemsolver advanced supervisory team building customer service skills experience stepping roles quickly making positive changes drive team success focused using training monitoring moralebuilding techniques maximize employee engagement performance motivational leader organizational problemsolver advanced supervisory team building customer service skills experience stepping roles quickly making positive changes drive company success focused using training monitoring moralebuilding techniques maximize employee engagement performance skills proficient microsoft office eager work interact customers coworkers dependable responsible scheduling coordinating teamwork collaboration ticket printing ticket selling decision making calm pressure professional courteous experience computer skills business analysis reporting problem resolution complex problem solving staff training adaptability data management critical thinking mathematical reasoning number facilitation assistant performing arts box office manager 092021 current university utah payson ut responded patron questions concerns complaints manage difficult emotional patron situations resolved customer inquiries complaints requiring managementlevel escalation customized seating pricing configurations created events directed within audienceview av computer ticket system events directed training policies staff scheduling kent state university ksu performing arts box office ksu affiliated professional porthouse theatre box office generated ticket scan reports reservation lists subscription rollover completion reports created season subscriptions av system processed subscriptions phone mail aided hiring process new staff members reviewing resumes applications coordinated tracked shift changes amongst box office employees checked system seat availability provided customers available options entered customer information pos system promoted accuracy repeating information obtained customer provided leadership insight mentoring newly hired employees supply knowledge various box office operational standards collaborated box office manager projects modifications operations built maintained productive relationships coworkers answered phone calls assist customers questions orders managed box office house events overseeing ticket sales scanning coordinating respective stage manager director conductor etc remained aware surroundings secured cash minimize loss potential created mailed processed group orders community nights porthouse theatre cashier 052021 082021 state nevada ely nv operated cash register receive payment cash check credit card provided accurate change scanned merchandise using cash register accurate purchase totals trained new team members cash register operation customer services answered customer questions provided store information processed refunds worn damaged broken merchandise monitored cash drawers checkouts verify adequate cash supply counted cash drawers part store closing procedures reconciled registers prepare daily bank deposits verified customer age requirement alcohol tobacco purchases connected incoming calls quickly using multiline telephone system minimize hold times student worker 082020 032021 kent state university college arts deans office city state served receptionist front desk emailed acceptance letters graduate students emailed gift acknowledgement letters college donors inserted 1000 deans list letters envelopes labeled envelopes inserted 500 thanksgiving cards picked mail mail services assisted filing front desk employee 052019 092019 white swan quality cleaners city state provided customer service attentiveness courtesy entered customer dry cleaning orders computer collected inspected sorted laundry categories dry cleaning handled monetary transactions care accuracy closed store counted register evening shift education training bachelor science mathematics 052023 kent state university kent oh