jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom summary well experienced business process study requirement gathering mapping configuration functional specification implementation user training documentation support full life cycle implementation knowledge experience includes asap implementation methodology gap analysis blueprinting development testing training skills well versed business process study requirement gathering mapping configuration functional specification implementation user training documentation support full life cycle implementation knowledge experience includes asap implementation methodology gap analysis blueprinting development testing training sap functional order management shipping 3pl activities billing billing plans milestone billing invoice lists transportation shipping costs interfaces pricing routine programming purchasing inventory management configuration expertise following aspect sd module master data partners customers contracts contact persons sales partners hierarchy account groups number ranges materials item proposal item category group customer material info record agreements schedule agreements pricing pricing determination creation configuration pricing procedures various condition types business processes credit management credit control area credit limits groups sales inquiry quotation order availability check back order sales order types consignment stock returnable packaging boms shipping delivery processing delivery types shipping point determination route determination transportation delivery scheduling picking packing goods issue transportation shipping types shipment documents transportation planning delivery split billing document types invoices pro forma invoice billing methods rebate agreements intercompany billing output determination output types partner profiles output determination procedures smartforms communication strategies etc experience 042020 012021 sap functional analyst copy control rules text control batch determination cross selling customization types sales documents delivery billing documents defining organization structure like sales organization distribution channel division sales office also units relevant modules like mm fi configured standard order types complaints return orders extensive knowledge output determination customer hierarchy third party order processing configured incompleteness partner output determination material determination procedure involved discussions decision making process bringing migration data legacy sap system using lsmw process sap edimonitoring trouble shooting error correction incoming outgoing idocs types 810 830 850 855 856 862specializing automotive industry integration 3pl transportation related business processes asrc federal holding company bethesda md work within applications team sr sap functional analyst service requests enhancements projects gather requirements business workshopsmeetings translate functional solutions configure back end settings ecc system write functional specifications technical development team work technical team converting functional requirements technical solutions testing changes moving developments thru various systems working business team thru uat finally working basis team move development production system coordinate eai edi teams develop new requirements ebusiness 072017 032019 consumer loan officer altura credit union riverside ca analyzed applicants financial status credit property evaluation determine feasibility granting loan educated customers variety loan products available credit options promote valuable decisionmaking adhered federal state compliance guidelines relative retail mortgage lending performed daily maintenance loan applicant database obtained compiled copies loan applicants credit histories corporate financial statements financial information update credit loan files gathered documented client financial information application details meeting lending requirements accurately representing client status prequalified borrowers based credit criteria offered debt counseling financial education clients potential clients help attain loan qualification built relationships clients used knowledge consumer marketplace products finance fully understand clients personal plans introduced suitable loan services 122013 072015 athome advisor apple city state developed implemented troubleshooting plans improve number issues resolved initial call 25 assisted 40 customers day day basis exceeding customer satisfaction targets 90 obtained initial apple product certifications participated continuous training courses exceed customer satisfaction education training bba business georgia state university atlanta