professional focus jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom agile coach helping organizations leaders design implement agile ways working deliver rapid results endtoend customer value key outcomes increased productivity better roi irr greater enduser satisfaction improved quality faster timetomarket increased employee engagement work history director digital experience xylem inc wilmington de 052020 022021 gamechanging professional services firm offering suite business transformation solutions fortune 500 enterprise advised founders create launch firstinclass digital media library platform service integrate 12 essential business transformation capabilities provided daily guidance ceo team directors business solution design product management gotomarket strategy general business operations reengineered digital client experience simplify design touchpoints workflow pivot industry specific private market offer saved mobilelace 75k budgeted startup expenditures project lead agile management consultant edward jones bozeman mt 012020 052020 subsidiary boston consulting group providing agile coaching business transformation services hired source solution lead largescale business agility digital transformation services industries include energy financial services healthcare insurance technology telecom provided strategic advisory tactical support large energy client kickoff transition 10 business units adopt agile methods principles created enterprise agile guidance toolkits playbooks support optimize endtoend scaled agile flow developed facilitated training 25 product technology leaders support agile maturity objectives large global financial institution delivered agile training day day coaching bpo pmo development teams support restructure 8t investment management firm dicital solution executive transformation lead edward jones brainerd mn 052018 012020 boutique advisory firm offering agile coaching training services support directv acquisition att entertainment group hired coach support ceos vision rebrand company include enterprise agile transformation capabilities improve client experience landexpand strategic accounts partnerships within att entertainment supported launch branded web assets accelerate lead generation support prepostsales activities close new business generated pipeline 70 new leads 37 new accounts 14 new opportunities closed 275k new revenue within first reporting quarter early market disruption scalability attracted competitors investors bolton business opportunities executive staff intellectual property acquired adaptovate subsidiary bcg acole practice lead solution architect teksystems city state 052017 052018 brought board lead client engagement teams provide agile delivery leadership across compendium 30 active projects 10 tier ii erps collaborated client internal resources draft present solutions technical concepts path value realization service delivery excellence model pricing exceed estimated time material projecting resource labor costs relates approved scope partnered recruiting division draft requisitions source appropriate talent engagement lead team 12 direct reports comprised senior managers erp consultants agile coaches delivery managers data analysts system architects smes managed adjusted team capacity meet demand current sales opportunities used advanced agile modeling techniques quickly scope new client engagements pilots project level effort prioritize capabilities based target business goals coach mentor teams contractors ftes restructuring individual team member professional development competency improvement planning jumpstarting internal career empowerment programs promoted remodel optimize teks sales pipeline division gs network infrastructure services focused enabling business agility improved sales traction model close rate 18 39 generated 43mm new practice revenue maintaining 43 quarterly gross profit margin enterprise agile coach barclaycard us city state 052016 082017 partner established pmo leaders audit currentstate project planning change delivery process assist redesign phase gates refine definition ready definition done draft update new existing howto rolebased artifacts supporting agility within initiation planning execution project closure activities taught leanagile concepts strengthen agility within crossfunctional executive management teams facilitate stakeholder meetings organize prioritize track project deliverables strategy execution motivate project teams decompose requirements incremental value optimized enterprise release planning activities effectively harden cascade business epics scum teams decompose features user stories task sprint planning leod enterprise agile coach att entertainment group directv city state 102016 032017 recruited lead align optimize key product management activities include defining requirements market research competitive analysis product planning program reporting reorganized 22member product management team support portfolio programlevel activities including pl planning training development executive coaching product planning integration capability roadmap facilitation drafted initial solution intent vision rtes pos across 8 release trains averaging 125 team members supporting webbased mobile serverside product development supporting 300mm customers cocreated cicd roadmap reform healthy collaboration scrum development teams dedicated system team resources responsible enabling 14 crossfunctional development teams 4 distributed ukrainetel aviv various interdependent complexities including frontend backend clientside component skillsets performed ongoing rolebased trainingworkshops improve po scrum master hrinline manager competencies increased team velocity 110 reduce time ship approximately 35 deoivery practice consultant northwestern mutual city state 082015 032016 consulted 5 member delivery practice operations team directly responsible successful completion infrastructure initiatives coordinated work effort devops finance corporate strategy systems engineering ad hoc marketing partners removemitigate interdepartmental dependencies trusted coach operations team delivery 400mm new technology investments acole coach interim product owner appworx city state 032013 032016 education developed strong partnerships team product owner jointly populate prioritize maintain groomed product backlog demonstrated situational leadership use intrinsic well extrinsic motivators keep people engaged improved requirements gathering acceptance testing facilitating frequent sessions stakeholders developers participating proxy product owner encerprise agile coach 032015 072015 celerity cigna city state responsible organizing sets 50100 team members agile release trains training simultaneously principles lean agile safe throughout implementation safe scrum xp enterprise context certified safe agilist align teams common mission facilitating program increment 812 weeks planning include resource onboarding product release coordination systemwide solution approach mentored product owners scrum masters improve competencies proliferate best practices support transition new roles responsibilities related organizations agile transformation needs coimplemented agile governance proposed program teamlevel metrics assist support continuous integration development mentored program stakeholders facilitated prepl planning activities ensure product backlog refinement release train readiness prod lead principal consultant atomic interactive group city state 082014 032015 implemented lead nurturing program new business development opportunities forged innovative new incomeproducing marketing programs increased sales 68 creating 140k new recurring revenue drafted implemented pmo framework requirements gathering 30 active projects 10 priority project budgeting delivery roadmap tracking restored positive cash flow eliminated debt redefined cash management procedures build 500k reserve sfoscrum master agile project manager mportal comcast city state 042014 072014 worked crossfunctionally maintain grow xfinity account program building strategic partnerships internal engineering division coordinated delivery business eg pilots surveys uat training communication support models sales tools postdeployment adoption plan monitoring success metrics set strategy led enhancement projects contributing program channel success metrics sales operational efficiency customer experienceretention financial controls acole project delivery manager 062012 072013 ntt data elsevier inc city state responsible strategic tactical project management activities support elseviers flagship product clinicalkeycom championed delivery framework pilot incorporate waterfall iterative agile methodologies facilitate use document repositories updated program phasegate adherence across work teams including systems engineering devops responsible allocation 86mm monthly budget performing audits report program projections small business advisor marketing 061996 092006 mljm partners city state scaling small business 10mm master science digital marketing full sail university winter park fl mca entertainment business 022013 022010 full sail university winter park fl ceotificate financial modeling valuation 012010 investment banking institute los angeles ca bachelor science professional liberal studies 052009 west chester university west chester pa technical skills cloud saas ipaas paas daas laas servicenow devops puppet chef ansible languages html css xml ppm project viso excel sharepoint sql tfs crm salesforce workspace management ppm rally software version one agilecraft confluence wiki miro trello slack jira leankit certifications safe program consultant scaled agile inc safe agilist scaled agile inc agile coaching icagile certified scrum master scrum alliance business lead generation blueprint anthony jessicas personal website