professional summary jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom veteran computerengineer technician offering 25 years experience delivering onsite remote repair services expert replacing upgrading assets ranging desktop components printers user interface peripherals dedicated maintaining consistent data privacy policies known providing quick efficient repair services strict time constraints confident engineer technician expertise help desk environments assisting employees customers technical issues reliable employee offering excellent communication good judgment detailoriented organized meticulous employee works fast pace meet tight deadlines enthusiastic team player ready contribute company success hardworking passionate job seeker strong organizational skills ready help team achieve company goals dependable candidate successful managing multiple priorities positive attitude willingness take added responsibilities meet team goals skills problem solving disaster recovery virus protection technical troubleshooting system testing network security hardware installation performance monitoring optimization verbal written communication software management user support permissions access control router installation optimization quick learner work history engineer network consultant 012016 current android industries hazel park mi mobile device management cloud management comptia certification cisco ccna certification comptia network certification workstation maintenance firewall management decision making infrastructure upgrades cisco installations network performance analysis document organization computer hardware knowledge technical specifications installed modified repaired software hardware resolve technical issues followed clients verify optimal customer satisfaction following support engagement problem resolution configured hardware devices software set work stations employees managed customers expectations support technology functionality order provide positive user experience created support documentation enabled user community extend skills leverage system features find resolutions questions without intervention support team loaded software granted permissions configured hardware new employees part onboarding process analyzed issues identify troubleshooting methods needed quick remediation assisted customers product selection based stated needs proposed use budget trained supported endusers software hardware network standards use processes responded technical concerns quickly effectively devised solutions performed quality control procedures equipment materials implemented safety accident prevention programs project researched investigated project requirements monitored project progress ensuring conformance design specifications safety standards network administrator 082012 082015 android industries arlington tx maintained updated customers laptops desktop computers maintained servers systems keep networks fully operational peak periods provided oncall support critical computer issues related systems softwares collaborated vendors locate replacement components resolve advanced problems helped streamline repair processes update procedures support action consistency patched software installed new versions eliminate security problems protect data engineering technician 092007 082012 albuquerque public schools city state installed configured supported local area network lan wide area network wan internet system maintained network hardware software monitored network support network availability end users performed daytoday lan wan administration maintenance support configured networks smooth reliable operation meet business processes objectives provided oncall support network engineering duties planned coordinated implemented network security measures backed company data distributed storage centers avoid massive data loss event network breach failure engineering technician 072004 092007 citadel broadcasting corp city state maintain station switchboards servers phone systems update maintain studio computer systems radio scott system software managed network system performance conducting troubleshooting security patching maintenance completed projects effectively applying engineering technical maintenance procedures performed work according project schedules high quality standards implemented schematics diagrams written verbal descriptions effectively solve engineering project issues collaborated engineers new product introduction phases develop verify design changes applied engineering principles develop operate electrical mechanical data processing systems improved product quality customizing tools eliminating variability compiled processed analyzed test data results improve product quality maintained station switchboards adjusted project plans account dynamic targets staffing changes operational specifications conferred executives advise plan shortterm longterm system upgrade needs education master science computer engineering technology university new mexico albuquerque nm