jessica claire montgomery street san francisco ca 94105 555 4321000resumesampleexamplecom summary focused detailoriented software engineer offering exceptional troubleshooting skills talent developing innovative solutions unusual difficult problems skills bootstrap css html jquery javascript js typescript ts es angularjs ajax c net framework netcore entity framework mysql work experience visual studio 2017 sql server git mvc 4 layer architecture bower dependency injection repository pattern azure agile methodologies scrum unit testing aspnet web api 022017 052017 full stack javascript net developer advanced drainage systems oklahoma city ok programmed objectoriented programming language eye toward code abstraction reuse created project timelines eliminated bugs interfering user experiences 022017 052017 full stack javascript net developer 012015 2017 coder camps city state coder camps individual project name meals2go technologies used visual studio 2017 sql server git mvc bower dependency injection repository pattern azure agile methodologies scrum unit testing independent business owner sales consultant ashley bouldin llc city state recommended helped customers select merchandise based needs exercises sound judgment issuing credits making exceptions customer policies maintain high levels customer satisfaction extended customer subscriptions offering discounts promotions ensure high customer retention rates tracked sources special products services meet customers special needs 052005 102008 customer service representative accretive commerce city state collected customer feedback made process changes exceed customer satisfaction goals made reasonable procedure exceptions accommodate unusual customer requests provided accurate appropriate information response customer inquiries demonstrated mastery customer service call script within specified time frames maintained uptodate records times developed effective relationships call center departments clear communication worked upper management ensure appropriate changes made improve customer satisfaction education training 2017 2005 certificate net full stack developer coder camps houston tx high school diploma general studies magna vista high school ridgeway va general studies