jessica claire 9 resumesampleexamplecom 555 4321000 montgomery street san francisco ca 94105 professional summary sales operations leader financial management profit optimization operations leadership business development retail growth proven record effectiveness building growing serving csuite leader 27m operation coaching highperformance team 150 earning numerous customer service awards producing doubledigit revenue profit gains thriving increasingly crowded market intense price scrutiny leveraged predictive analytics forecasting budgeting protect financial integrity acting discipline mitigate margin risks focused throughout career continuous performance improvement measured pl results also operational acuity inventory conditions merchandising effectiveness delivery customer experience select areas expertise process procedure system development elite team leadership culture shaping forecasting predictive modeling project planning management multimilliondollar contract negotiations organizational needs assessments risk management mitigation sales marketing campaigns strengthsfinder themes deliberativecompetitionstrategicfocusindividualization skills accounting quality attention detail recruitment benefits retail budgets sales business strategies selling customer service financial management focus focus human resources human inventory management team leadership managing managing management training merchandising backoffice multitasking performance management producing profit generation purchasing strategic strategic selling developing brand messaging problem resolution process improvement operational improvement team management business operations relationship development supervision education 2000 bsba marketing gpa 375 duquesne university pittsburgh pa 122000 bachelor science marketing work history covenant house california senior apparel sales associate los angeles ca 032020 062020 contributed design setup merchandise displays promoting key products creating aesthetically pleasing arrangements attract customer attention coached mentored newer associates superior customer service organizational prioritizing multitasking skills utilized interpersonal savvy skills assist customers personalized style options enhance natural beauty confidence gain supplementary sales demonstrated ability achieve sales targets 100 weekly customer transactions understanding customer demands reviewing new items sales techniques continuing basis monitored social media online sources industry trends drove operational improvements resulted savings improved profit margins conrads tire express total car care chief operating officer brook park oh 122014 122019 develop implement overarching business strategies vital growing franchise peak 27m annual revenue leading 150 team members capturing doubledigit annual profit gains becoming known within community high levels brand equity customer staff concern construct accurate forecasts senior leadership reports ensure thoughtful allocation financial labor resources leveraging analytics uncover opportunities grow market share drive revenue mitigate risks pl management 5m contract negotiations front back end operations cx store operations control focus driving continuous performance improvement improved operational quality sop design efficiency gains facility enhancements steadfast focus delivery unmatched customer service develop implement robust staff management training programs proactively positioning team members skills address operational challenges well recognizing development opportunities inform inventory merchandising product display promotional strategies partnering retail representatives boost sales enhanced product presentations advertising collateral initiate strengthen business community relationships secure competitive contracts reduce spend work diligently control shrinkimproved margins 27 3 yearsand elevate ebitda elevate brand equity customer experienceearning 25 years service awardsby closely monitoring marketing campaigns ensuring regulatory compliance deftly managing front backend operations giant eagle store leader city state 041996 122014 directed store operations built selling strategies facilitated teamwide training maintained leading knowledge industry best practices emerging market trends onbrand product inventory strategies optimized inventory management instock conditions working collaboratively department leaders understand market trends address customers requests place timely orders maximize revenue margins forecasted demand created budgets scheduled allocation resources ensure optimal coverage unfailing service operational excellence efficiency improvements team leadership datadriven decisions reengineered processes drive unprecedented organizational efficiency effectiveness simplifying shipping receiving procedures elevate productivity 10 strengthening merchandising drive engagement shared pl accountability spanning revenue cost sales inventory labor driving strategic business decisions inventory purchasing recruitment talent management merchandising promotions prom developed coached trained highpotential department leaders building bench strength critical producing sustainable revenue profit results targeted coaching development maintained meticulous facility much frequent subject discussion customers staff alike differentiated increasingly crowded pricesensitive market extreme attention detail giant ealge personnel manager frontend manager city state 121992 041996 learned business ground contributing familyowned franchise young age becoming vigilant observer associates managers cultivating unrivaled work ethic along way promoted bookkeeper mastered financial management accounting functions leveraged understanding backoffice management transitioning lead customerfacing human resources operations focus achieve operational excellence facility maintenance customer experience management train motivate incentivize associates managers drive exceptional revenue results create sound compliant human resources infrastructure 150 team members maintained elevated unmatched customer experience combination team leadership training ensuring appropriate floor coverage creating environment customers staff enjoyed managed human resources generalist concerns including benefits compensation time attendance regulatory compliance performance management creating firsttime morale boosting programs upheld complete accurate financial records recognized reconciled variances implemented corrective actions operational strategies mitigate risks revenue margin attainment