professional summary jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom highly motivated junior cisco network engineer 4 years experience networking fields areas expertise include cisco networking security design skills cisco routers switches tcpip protocols windows mac systems network security natpatidsips infrastructure services work history software ms wordexcelpowerpoint network design local area network lan technologies wide area network wan technologies portchannel vlans hsrp stp rstp 012014 current junior cisco network engineer consultant 032013 2014 jubilee consulting usa inc city state assisted networktelecom team configuring maintaining cisco ip phones cisco unified communications manager 75 opened responded trouble tickets using test track gaining exposure cisco unified communication manager configuring updating phones new hires current employees assisting network operation center trouble tickets consist access level pcs production server ports datacenter troubleshooting issues process osi model cisco ios commands configuring new vlans configured cisco routers switches preparing network documentation changes network design configuration ie network changes visio diagrams gained exposure cisco mds 9500 san cisco nexus environment maintain adding production servers network junior cisco network engineer consultant jubilee consulting usa inc city assisted senior network engineers design implementation security network meet customers business requirements monitored monthly activity customers server maintained server performance updates repairs configured tested deployed new customer desktops servers resolved customers technical issues remotely onsite 062012 022013 junior cisco network engineer consultant jubilee consulting usa inc city handled installations troubleshot system hardware network worked closely network engineer developed configuration review procedures configured managed router switches configuring troubleshooting ospf eigrp routing configuring cisco asa 5540 series firewall updated documentation provide efficient transition one employee next 092010 052012 junior cisco network engineer consultant education 1999 foresight solutions inc city state responded tickets network operations center hardware software network assistance problem resolution calls trouble maintained troubleshoot wide range client problems addition repairing servers peripheral equipment ie web systems dns mail news servers implemented systems software upgrades os configuration changes users installed cables connections crossconnects data center network customer configured various polycom devices tcpip networking protocol routers firewalls proxy performed scheduled system backups assist disaster recovery plans testing addition maintaining monitoring system performance ensure network integrity functionality bachelor science applied geophysics ambrose alli university ekpoma ng certifications cisco certified network professional routing switching ccnp cisco certified network associate routing switching ccna cisco certified network associate security ccna security cisco certified design associate ccda cisco certified entry networking technician ccent