jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom professional summary 5 years business analyst experience extensive experience project management complete sdlc fulllifecycle plc well balanced understanding business relationships subject matter expertise different line businesses domains business requirements worked financial technical solutions helped teams levels knowledge software development life cycle sdlc thorough understanding phases like requirements analysis design development testing experience business requirement elicitationgathering techniques like interviewing questionnaires brainstorming focus groups conducting joint application discussions jad project meetings reviews walkthroughs customer interviews coordinating various technical managerial teams levels expert environment various project methodologies waterfall agile expertise writing business requirement document brd functional requirement document frd extensive experience writing functional specifications performing managing detailed complex business requirements experienced business analysis data analysis requirement analysis business modeling use case development handful experience tools likeirise quality center jira brio ms office suite focused technologist good technical business acumen problem solving skills proven dedication efficiency accountability results solutionsdriven demonstrated excellence professional ethics organizational interpersonal communication skills proven ability multitask handle multiple projectswork simultaneously capacity coordinate communicate across multiple teams comfortable interacting different stakeholders like project manager business analysts security analysts developers clientsend users ability understand translate business requirements language everyone understand great experience managing requirements coming detailed use cases functional requirements experience reviewing kis making changes process improvement risk assessment business continuity planning maintaining work flows use cases test plans ms excel mspowerpoint ms visio ms project outlook sharepoint requirements management uat analysis use case development design documentation project management data extract flow diagrams presentations etc well experienced creation test strategy test plan test cases requirements document experienced defect life cycle bug life cycle analyzing bugs interaction development team members fix errors proficient coordination defect reporting monitoring status using jira qc ability work individually team coordinating resolve issues team smes stakeholders skills ms project excel reports visio clear case sharepoint operating systems windows unix project management tools ms project methodologies agile scrum waterfall programming languages java javascript mssql shell script vb htmldhtml xml methodologies waterfall agile qa testing test plan creation manual automated testing toolset jira alm defect management system work history 032017 011 business analyst western alliance bancorporation responsibilities oversee manage project development beginning end determine project scope deliverables accordance user supplied requirements keeping mind senior management business strategies preparation business requirement document brds various new enhancement projects worked extensively smes understanding documenting requirements pertaining home lending processes worked levels clients elicite user requirements conducting brain storming sessions jad sessions one one process requirement gathering process conduct conference calls demos presentations clients developers testers bas pm ba level assisted user testing systems developed maintained quality procedures ensured appropriate documentation place conducted user acceptance testing uat verified performance reliability fault tolerance issues application reports developed provided production support answered user queries regards new application reports conducted system integration testing sit user acceptance testing uat developed test plan test conditions test cases environment ms office oracle sql server net uml rup toad brio intelligence blueprint irise studio 80 oracle report developer 10g hp quality center agile waterfall 042012 032014 business analyst western alliance bancorporation responsibilities interfaced different business unit groups end users subject matter experts conducted jad sessions gather requirements prepare update business requirement documents brd functional requirement documents frd developed work flow diagrams ms visio new existing gainloss process prepared iteration planning selecting appropriate user stories leading story review prioritized outstanding defects system problems ensuring accuracy deadlines met performed gap analysis business rules system process flows user administration requirements ensured artifacts complied corporate sdlc policies guidelines involved weekly meetings walkthroughs gainloss team continuously improve process application development created weekly meeting minutes used sql queries filter data within database created several work orders scope documents short term projects involved performing manual testing following test scripts check functionality mainframe application short term projects environment windows xp2000 oracle9i sql msproject msoffice suite ms visio mercury test director 062010 032012 business analyst western alliance bancorporation india worked closely clients including doctors assistants pharmacists technicians process analysts understand business process gather business requirements identified process specifications developed business requirement document prepared technical design documents functional requirement specifications accordance brd reverse engineered analyzed existing system developed gap analysis document accordance business rules implement system optimized way defined program project goals objectives products services constraints assumptions risks facilitated processes working project team sponsor stakeholders baseline scope work implemented full project lifecycle phases including requirements gatherings development quality assurance designed developed uml use case diagrams class diagrams activity diagrams sequence diagrams data flow diagrams collaboration diagrams using ms visio conducted joint application development jad sessions development teams define requirements supported developers use change management change control tools including rational requisite pro clear quest used query optimization identify best suitable query plans system assisted data conversion team data mapping data extracting strategies data migration interacted release management team sketch timelines drafted estimation document involved qa team determine develop test approaches methods unit testing integration functional testing load usability testing according application complexity test requirement involved creating online help document tutorials system environment windows xp2000 oracle9i sql msproject msoffice suite ms visio mercury test director rational suite mercury qc uml 022009 052010 business system analyst education 2013 american dental partners inc responsibilities business analyst acted liaison business users technical team statistics team come suitable data analysis software designed use cases use case diagrams activity diagrams sequence diagrams uml methodology using microsoft visio involved joint application development jad sessions group worked closely ui teams model screens met user defined requirements organizational regulatory standards held group meetings walkthrough assisted analysts developed maintained relationships clients ongoing projects performed system integration testing along testers conducted uat business assisted test cases developed strategies quality assurance group implement efficiently responded client inquiries resolved discrepancies identified prioritized tested proved essential business functions assure compliance vendor internal auditing collaborated quality assurance analyst rational clear quest track defects used rational clear case maintain consistency builds environment ms office word excel access powerpoint frontpage outlook visio uml visio xml javascript bachelor arts business administration san francisco state university san francisco ca