professional summary jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom experienced self motivated positive passionate customerfocused individual knowledge insight help company exceed stakeholder expectations outcomes establishing future strategies leveraging customer data analytics establishing managing product roadmaps driving efficiencies proactively managing customer lifecycle tireless pursuit perfection customer relations balancing requirements labor material time constraints years successful proven customer experience teamwork knowledge problem solving presenting effective solutions technical nontechnical challenges skills selfmotivated professional composed professional demeanor professional telephone skills analytical customer service work history rapid response professional education 042019 current ultimate software group inc city state work customers customer service capacity order ensure hr software functioning fullest capacity order drive better results organization creating new articles used company wide solve problems increase customer satisfaction order keep exceed current retention rate 98 maintain high level leadership helping coworkers solve issues fastpaced environment attaining perfect customer satisfaction rates q1 independent business owner fayegreen llc city state 122013 current acquisition renovation management ownership six houses rental low moderate income families greater st louis metro area responsibilities include extensive excellent communication collaboration customers local officials agencies ensure safety security residents conformance housing rental regulations skills include customer relations real estate activities housing design cost estimation concrete work dry walling carpentry plumbing electrical roofing services leading small teams people complete projects webbased interactive market research willingness learn new skills technologies approaches working customers meet unique housing needs working lending institutions develop sound proposals business plans documentation strategies acquire capital investment expansion business assets responsibilities include strong verbal written communication skills entrepreneurial passion grow multiple businesses take new challenges tracking finances via ms excel spreadsheets developing documentation via ms word powerpoint experience contract review negotiation experience leases vacant homes manager best investment enterprises llc city state 042016 012019 responsible maintenance security broad group rental homes vacant located city st louis st louis county jefferson county ste genevieve county maintain homes facade security prepared future rental duties include landscaping services site security checks responsibilities include strong customer relations interpersonal skills landscaping design cost estimating lawn fertilizing mowing edging shrub bush planting trimming tree trimming removal services team employer set independent schedule management independent work site employer location automobile shop manager best auto inc city state 122013 012018 establish maintain strong relationships partnerships 400 individual business customers provide cost effective solutions auto repair ensuring customers extremely satisfied services billing responsibilities include employee relations motivating small teams people achieve objectives resolving conflicts occur coordination auto repair services webbased researching related services offerings prices ensure competitiveness documenting incoming outgoing correspondence communication ms word reviewing approving supply requisitions delivery schedules associated payments acquiring testing implementing new concepts practices computer webbased applications filing customer data operating procedures ms word business income ms excel tax data turbotax drive efficiencies business operations growth income customer satisfaction performed accounts payable receivable processes bachelor arts communications univeristy missourist louis st louis affiliations pi kappa alpha 2015