jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom professional summary highly motivated sales associate extensive customer service sales experience outgoing sales professional track record driving increased sales improving buying experience elevating company profile target market apparel knowledge lead green associate accreditation apparel associate 032019 122019 skills associated press style performing room inspections work history bass pro shops hazelwood mo checked garments damage placed tags prior returning items sales floor assisted customers finding proper clothing sizes accessories would complement outfits collected discarded merchandise sorted returned display racks reduced theft limiting number items customer took fitting rooms answered customer questions assisted fittings retrieving alternate sizes colors clothing options monitored customers signs theft placed merchandise appropriate hangers verifying hanger sizes matched garment sizes repackaged tagged returned items sales floor organized clothing accessories customers returned fitting room desk cleaned maintained fitting rooms regularly led customers right aisles shelves provide information available clothing items accessories checked fitting room stalls sorted merchandise racks welcomed customer fitting room warm smile kind words offered help customers brought alternative sizes maintained high customer readiness standards delivering clean neat easytoshop store environment answered customer telephone calls provide information store policies available merchandise suggested accessories belts jewelry shoes complement chosen clothing items cashier 032016 122018 lowell general hospital burlington counted cash register drawer beginning end shift processed pos transactions including checks cash credit purchases refunds operated cash register cash check credit card transactions 100 accuracy checked prices customers processed items sold scanning bar codes checked identification proofofage refusing alcohol tobacco sales underage customers restocked arranged organized merchandise front lanes drive product sales educated customers promotions enhance sales promoted customer loyalty consistent sales delivering friendly service knowledgeable assistance assisted customers answering questions fulfilling requests worked closely management solve problems handle customer concerns requested official identification type purchases verified details consistently meeting strict legal standards underage sales mentored new team members pos system operation customer service strategies sales goals answered questions store policies concerns support positive customer experiences checked bills counterfeit pens examined coins spot refuse foreign currency used cash registers pos systems request record customer orders compute bills reviewed weekly sales circulars monitored price changes customer service agent 102013012015 empire auto parts winchester va maintained accurate current customer account data manual forms processing digital information updates evaluated customer information explore issues develop potential solutions maintain highquality service enhanced productivity staying top call scripts maintaining control direction conversations sought training opportunities enhance customer relationship management abilities boost satisfaction scores educated customers use company systems complete forms obtain desired services adapted new applications maintained knowledge current technologies conferred customers concerns products services resolve problems drive sales delivered superior client services fostering strong rapport retention satisfaction assisted callin customers questions orders maintained encouraged customer loyalty courteous efficient resolution disputes complaints discrepancies demonstrated high attention detail organization ability manage multiple tasks projects simultaneously achieved consistently exceeded revenue quota product service promotion routine calls addressed customer complaints mitigated dissatisfaction employing timely effective solutions facilitated communications management inbound outbound customer calls adhered company policies scripts consistently achieve calltime quality standards educated customers promotions enhance sales contacted customers return routine general calls promptly high school diploma 061993 rosamond high school rosamond ca associate science criminal justice 072014 everest collage everest university online education