professional summary jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom ambitious public relations graduate focused contributing company success learning established professionals desiring take challenging position long term career potential skills quick learner eager learn follow directions energetic hardworking achiever good communicator strong listening skills excellent team player thrives teamwork situations responsible reliable record professionalism professional experience public relations advertising projects 092021 112022 concord hospitality east rutherford nj customer service experience experience advertising campaigns skilled adobe creative cloud applications native speakerlevel spanish english actively listened customers requests confirming full understanding addressing concerns used critical thinking break problems evaluate solutions make decisions used coordination planning skills achieve results according schedule collaborated team members achieve target results increased customer satisfaction resolving issues created plans communicated deadlines complete projects time collaborated team members achieve target results created strategy businesses chicago team obtained proven success front desk receptionist 082022 current catholic community services seattle wa answered multiline phone system respond inquiries transfer calls correct departments personnel maintained files records implementing effective filing systems boosted efficiency organization used quick response dynamic service skills build relationships patrons improve customer retention rate used internal software process reservations checkins checkouts calculated billings posted charges clients entered updated sensitive customer information checkins signups kept accounts balance ran daily reports verify totals monitored office supplies checking inventory placing orders greeted clients front desk engaged pleasant conversations managing checkin process front desk staff 032022 082022 arkansas state highway transportation department russellville ar greeted riders upon arrival offered assistance answered questions build rapport retention used internal software process reservations checkins classes assisted front desk handled purchases retail answered customer telephone calls promptly appropriately handled needs took reservations phone person via computer riders provided confirmation information confirmed important personal payment information compliance security payment card industry standards liaised housekeeping maintenance staff address requests complaints made riders office assistant 092019 032020 arkansas state highway transportation department searcy ar produced highquality communications internal external use provided clerical support addressing routine special requirements managed data correspondence secure information across complex landscapes organizational departments developed presentations generated reports facilitate office operations developed correspondence letters memos emails prepared meeting rooms materials recorded important information welcomed office visitors alerted staff arrivals scheduled appointments drafted common document templates reduce time spent creating documents scratch executed record filing system improve document organization management interacted students staff phone email inperson provide information kept office supplies well organized sufficiently stocked placing orders promptly replenish materials depleted promptly received forwarded incoming communications phone calls emails letters appropriate staff edited documents keep company materials free grammar errors supported staff special assignments projects going department office assistant 082017 052019 kellogg community college city state provided clerical support addressing routine special requirements education bachelor arts public relations advertising applied communication 112022 depaul university chicago il associate arts public relations 052019 kellogg community college battle creek mi