jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom summary highly skilled professional background systems administration maintenance enduser training accomplished designing solutions achieve software compatibility streamline system upgrades installations talented administering maintaining complex avionics systems including microsoft operating systems servers specialized logistics software seeking leverage comprehensive experience take next career step systems administration respected organization values hard work strategic thinking results current user dexcom 6 diabetes 20 years successfully managed far committed helping people diseasecondition understand tools extend lives using everything technology offer interested motivated learning trying new things diabetes management every person needs learn individualized complex reactions lives including eat really understanding lives effect disease product enhances quality person life people need know tools life better never give skills enterprise technology program installations qa tools server system administration verbal written communication network security software management security needs assessment microsoft office suite experience 012014 022016 sr systems administrator ppm dematic corp riverside ca software testing windows 95982000xpxp pront project management documentation recordkeeping mobile device management process definition enhancement analytical methodical comptia certification mcse certification managed sharepoint msft project server software applications information technology ppm organization consisted input projects assignment resources tracking clarity reporting administration 2500 projects university washington harbor view hospital seattle wa administered project budgets tracking expenditures resources people financial budgets project reported executive meetings status projects risk management assessment financial tracking created online documentation word press office sharepoint change management tracking employee process visio reports training project managers best practices procedures resolving common system problems access security sensitive information represented dept change control audit security audits documented pim procedures applications necessary managed sharepoint administration designing dashboards reporting documentation word maintained web site information department keeping data current supported design team visio data flow diagrams web site real estate jira test results scrum meetings 012012 082013 project manager pmo washington state ferries city state project manager scheduling dispatch system development agilescrum environment managing team 8 contractors 11 employees build data structure sql dmbs also co lead development team including data analysis business requirements gathering documentation business analyst managed second project security application selection security surveillance commercial package customized washington state ferries board system implemented 2012 managed contractors jira testing jira reporting presenting executive director sr manager 071995 072011 sr systems analyst microsoft corporation city state joined microsoft employee 1995 completing contract assignment designing implementing licensing system msfts products called ms product database sql responsible data analysis data modeling requirements gathering part team 4 helped redefine licensing requirements business msft sales marketing designed data using entity relationship modeling held many positions msft worked way systems analyst sr analyst project manager internal information technology team worked many highly visible projects successful many years projects included agile scrum projects waterfall methodologies became pmi certified traveled extensively implementing world wide er system msft ireland india many offices utilized msft tools including dbms systems word application development ms project ms project server experience worked product groups testing identifying requirements ms project server two versions sharepoint 071992 031995 assistant director us west communications city state managed implementation netview database management system us west bellevue wa imdbs stratagen lead promotion denver co advanced technologies senior architect us west advanced technologies developed product netview purchased ibm 1993 became ibms open view network analyzer managed small team business analysts software engineers network engineers specialists documenting development reviewing network groups various subsidiaries involved network definition 5 rboc telephone companies relational technology used fairly new time early inventors relational technology involved project chris date codd father relational education training 2014 052011 certification pmp certification p certification network c comptia bellevue wa associate applied science paralegal studies edmonds college lynnwood bachelor science health information technology western governors university salt lake city ut