jessica claire resumesampleexamplecom 555 4321000 montgomery street san francisco ca 94105 summary reliable employee extensive track record demanding sales account management environments energetic hard working driven reach company goals highlights meticulous attention detail microsoft office proficiency proper phone etiquette energetic work attitude markuppromotional procedures dedicated team player professional mature accomplishments customer assistance worked company systems sage diligently completed assigned tasks working overtime needed customer service researched calmed rapidly resolved client conflicts prevent loss key accounts education indiana state university terre haute 1982 associate science secretarial experience keystone human services promotional productsapparel specialist plainville ct 071999 092013 developed highly empathetic client vendor relationships keeping detail shipping status expedited orders attended local regional national trade shows product development training assisted salesman promotional productapparel ideas customer needs started receptionist handling 6 line telephone walkin customers isuuniversity school library library office assistant city state 111988 041992 hired trained supervised student employees semester cleaned repaired damaged books library resource materials reshelved books maintain neat tidy reading area maintained complete accurate records library transactions indiana state universityregistrars office administrative assistant city state 061984 111988 wrote reports correspondence dictation handwritten notes scheduled appointments planned travel arrangements dr purcell assisted students graduation procedures transcripts gpa drop add procedures well procedures