jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom professional summary wellqualified talented professional considered knowledgeable leader dedicated problem solver brings eight years valuable expertise forward company objectives attentive detail experience coordinating projects programs improvements skilled partnering management teams build employeecentric cultures promoting positive morale optimizing productivity motivating positive excellent interpersonal coaching communication skills wellversed explaining benefits packages assist employee comprehension decisionmaking builds rapport levels resolve issues quickly analyze complex technical information develop result focus solution alignment business needs training development organizational development recruitment strategies strategic planning conflict mediation skills federal laws knowledge staff management employee motivation coaching mentoring office equipment management work history assistant vice president branch administration 032021 current deloitte hartford ct attended weekly meetings special sessions leadership executive leadership teams contributed major administrative initiatives policies decisions developed reports financial sheets annual budgets senior leadership goals attracted retained new members organizational rebranding targeting marketing campaigns specific audiences produced reports outlining financial data assist management making strategic plans operational decisions handled administrative systems assist senior leadership 10 staff members allocated work assignments tasks comprehensively manage administrative projects oversea marketing human resources branch administrative departments human resources manager bank officer 012016 current ewing irrigation college station tx auditing internal sales program managing coordinated new hire orientations provided onboarding session training 3035 new employees annually provided guidance policies procedures harmonize responses provide appropriate investigation actions reach resolution grievances monitored handled employee claims including performancebased harassment incidents prepared employee documentation routine evaluation measures recommendations directed staff 10 personnel manage market calendar employee development daily reporting monthly reporting ran special event programs including quarterly celebration yearend bonus celebration total reward programs developed succession plans promotion paths staff liaised multiple business divisions improve communications headed training registration regulations banking operations delivered 25 managers bank officers established measures promote diversity drive equal access opportunity advancement aided senior leadership executive decisionmaking process generating daily human resources reports metrics policies recommend corrective actions improvements executive administrator assistant 012014 012016 ibc bank city state gathered documents data formulated analytics prepare issues discussion reports review expedite movement senior vice presidents office wrote enforced effective administrative procedure plans reduce errors prevent process delays coordinated booked sr vps airfare hotel ground transportation prepared itinerary facilitate successful trip used outlook excel google calendar coordinate meetings appointments tasks 5 senior executives seamlessly interacted sr vp president plan complete special projects sales council board meeting shareholder meeting officer meeting sales manager meeting branch manager 012012 012014 ibc bank city state received superior customer service satisfaction scores 3 consecutive quarters created strategies develop expand existing customer sales resulted 12 increase annual sales oversaw branch team consisting 8 teller 8 personal bankers maintained confidentiality bank records client information prevent mishandling data potential breaches increased new bank relationships within local community 20 execution quarterly promotions developed delivered polished sales presentations order highlight product service quality complied regulatory requirements including bank secrecy act anti money laundering ofac usa patriot act privacy act community reinvestment act recruited interviewed hired trained employees implemented mentoring program promote positive feedback engagement lead projectionist 012008 012012 arclight theater city state set operated cinema system public screenings lectures executed necessary adjustments format aspect ratio changes prepared film inspection reports attendance sheets logbooks set inspect curtain screen controls organized equipment achieve smooth efficient showings mentored 1015 newly hired employees projection equipment developed training manual projection daytoday task special events use reference purposes education master human resource development diversity inclusion 2022 villanova university villanova pa currently enrolled villanova university master science human resource development program projected graduation end 2022 bachelor arts business administration 052016 hustontillotston university austin texas graduated magna cum laude minored human resources deans list 20142016 high school diploma 052005 kinkaid school houston texas vice president black student union vice president ethnic studies club