company name sr business analyst dates project develop property casualty insurance system underwriters modern powerful pure webbased insurance carrier system designed cater complete range general insurance activities clients management policy administration dynamic claims management accounting document management makes ideal choice rapid deployment accessed internet intranet underwriters order customize utilize unlimited scenarios combinations strategic information insurance premium rates limits loss different policies years automating workflow underwriters better equipped make decisions risks avoid excessive losses responsibilities understanding business requirements gathering business process flow business process modeling business analysis duties included gathering business requirements conducting gap analysis developing use cases swot analysis risk analysis modeling businesses processes cost benefit analysis preparing training manuals used rational unified process rup methodology software development life cycle sdlc processes expertise creating unified modeling language uml diagrams activity diagrams class diagrams use case diagrams collaboration diagrams sequence diagrams state chart diagrams using ibm rational rose microsoft visio according uml methodology worked coordination technology business clients improve business processes documented major systems supervised end user manual systems manual conducted jad sessions management smes vendors users stakeholders developed nonfunctional requirements documented business rules quality attributes constraints documents also involved feasibility analysis project validated technical designs created developers functional specifications used sql queries access data base back end testing created documentation training help desk teams trained developers various financial products help understand logic operation future option trading techniques implemented monitored individual development plans focusing total performance including quality productivity created reports business analysis purposes using crystal reports microsoft excel created traceability matrix attributes mapping whole requirements use cases capture functions using requisitepro excellent verbal written communication skills ability interact professionally diverse group executives managers subject matter experts education page 5 5