jessica claire resumesampleexamplecom 555 4321000 100 montgomery st 10th floor summary attentive goalfocused brings successful approach cultivating complex best practices meet organizational regulatory expectations detailoriented focus achieving expected outcomes enthusiastic hard worker expertise cultivating lucrative client relationships implementing better processes procedures skills goal setting work planning prioritization forecasting reporting client engagement reports documentation analytical thinking problemsolving requirements gathering ms office customer relationship managem management staff management integrity honesty continuous improvement project leadership client ent rapport business planning attention detail employee management research development project implementation cost analysis education training barry goldwater high school phoenix az 051997 high school diploma experience houston tx livingston international consultant 072011 current assisted developing implementing different workflows communication processes conducted research surveys interviews gain business insights participated training managing new hires bring new team members speed collaborated stakeholders gain complete understanding project goals objectives provided consultation training support clients regarding software operation monitored contract requirements invoices receivables keep books order developed implemented new procedures facilitate business growth placed orders customer purchases personal inventory maintain consistent stock kept customer information confidential handled details accurately delivered high level service customers effort build upon relationships future reviewed diverse organizational problems assess concerns workflows communication cost controls met clients discussed scope project ascertain long would take resources would needed devised new improved records management programs organize protect data adecco group inc independent contractor woodbridge va 052007 012011 managed quality control maintained high level customer satisfaction delivered high level customer service support answering questions returning phone calls quickly reviewed customer requests resolved questions defined specifications completing orders kept client satisfaction high consulting closely various stages incorporating important feedback worked well architects clients fellow contractors achieve project visions brought substantial wordofmouth business based quality work customer service skills estimat estimated projects procured materials controlled costs meet exact budget targets avoided costly rework codes issues regular inspections inprogress work strong project planning abilities identified analyzed business strategies increase company longevity displayed strong telephone etiquette effectively handling difficult calls identified needs customers promptly efficiently maintained positive working relationship fellow staff management created plans propose solutions problems related efficiency costs profits utilized document management system organize company files keeping uptodate easily accessible data accessib analyzed key performance indicators identify effective strategies oversaw quality control identify inconsistencies malfunctions worked closely human resources support employee management organizational planning evaluated needs departments delegated tasks optimize overall production monitored operations reviewed records metrics understand company performance identified areas improvement narrowing focus decisionmakers making necessary changes caldwell communications sales consultant city state 082003 042007 listened customers understand needs refer optimal services greeted incoming customers provided expert sales service drive revenue demonstrated products effort show potential buyers benefits advantages encourage purchases maintained knowledge current promotions exchange guidelines payment policies security practices cultivated productive relationships existing customers exceptional followup sales handled credit debit card payment processing complete purchasing experience increased revenue skillfully upselling closing customer sales driving product benefits around client needs boosted client satisfaction ratings offering proactive resolution ideas driving actionable responses questions concerns challenges generated sales across complete sales cycle process prospecting contract negotiations closings landed new customer accounts consistent combination perseverance dedicated cold calling exceptional service priced products customers drew sales paperwork worked fellow sales team members achieve group targets placed orders answered customer questions inperson email phone maximize customer service monitored customer order process addressed customer issues identified customer needs deliver relevant product solutions promotions meet target budgets improved overall customer purchasing experiences promote steady revenue answered product questions uptodate knowledge sales promotions demonstrated product features align customer needs developed targeted lists new business opportunities accelerating sales process achieve results presented products services prospective existing customers meet client needs adhered company initiatives achieved established goals developed customized sales techniques successfully sell upsell services new existing clients developed key customer relationships increase sales created successful strategies develop expand customer sales