mandy town junior sales assistant contact details 07123456789 mandyicloudcom london core skills customer services retail assistance luxury retail brands customer engagement sales assistance team collaboration cash handling sales service knowledge refund processing professional profile accomplished sales associate successful background delivery exceptional customer service ability assist highprofile customers sales luxury goods demonstrates exceptional communication robust relationship building skills encourages team collaboration order achieve excellent levels customer satisfaction customerfocused experienced retail proven ability work towards consistently exceeding targets committed delivery high service standards strong customer care skills resourcefulness deliver consistent sales results career summary may 2017 present outline selfridges london sales associate collaborating team consisting 52 members order assist customers unique selection luxury products special occasions leading retail store key responsibilities applying excellent customer service skills whilst offering advice assistance customers professional efficient manner working compliance high standard company practices accordance luxury brand requirements handling payments refunds busy cash desk welcoming average 5070 customers daily basis utilising interpersonal communication skills engaging customers tailor recommendations offering friendly approachable assistance ensuring shop floor remains clean tidy meeting achieving kpis exceeding targets expectations remaining motivated attending engaging team meetings relating budgets targets company updates key achievements worked towards successful achievement financial targets ranging 54k 115k saturday busy sale period met exceeded individual kpis dcc direct currency converter service allows customers pay local currency individual target 76 successfully achieved targets related ca customer acquisitions signing customers spent 500 harrods rewards card contributed achievement increase nps net promoter score gift store acquiring highest score 75 successfully hit 100 following mystery shopper attendance substantially exceeding target 94 page 1