experience education brigitte monahan 955 esmeralda ridge new york new york united states phone 1 555 173 6325 business operations manager los angeles business operations manager 092014 present analyzed actual results expected performance communicated areas improvement built maintained communicated tools local teams hq teams help leverage data created maintained effective relationships across entities functions regions divisions headquarters developed analytical frameworks coordinated business units measure impact efficiency new products business processes developed evaluated implemented performance metrics functions supervised developed implemented updated effective financial operational reports meet current financial reporting needs well well future enhancements diagnosed complex problems developed compelling datadriven recommendations drove analysis assist local teams tracking kpis deep diving challenges quantifying opportunities identified operational weaknesses helped improve innovated new processes managed expense reports measured analyzed actual performance made recommendations improving profitability needed provided reliable access high quality data dashboards reports provided research analytics business identify potential trends anomalies risks opportunities improvement making suggested recommendations areas financial performance improve provided training education supervisors exempt nonexempt employees metrics tools improve financial performance reported kpi related identified goals reviewed analyzed forecasts recommended changes appropriate updated forecasts new developments provide management current perspective business wrote queries performed ad hoc data analysis remove roadblocks keep operations running smoothly lim college 20112014