jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom summary organized motivated employee eager apply time management organizational skills various environments seeking entry level opportunities expand skills facilitating company growth skills excel knowledge including common tools conditional nested formulas tendency wellorganized ruleabiding hardworking knowledge various microsoft word features functions techniques coding medical records osha safety requirements facility oversight data entry medical terminology knowledge wound care experience 112020 072021 vaccinationtesting site specialist providence health services plainview tx medication administration respiratory equipment training calm levelheaded duress hipaa compliant understands medical procedures collecting specimens quality assurance controls performing patient intakes collecting vital signs infection control procedures collect compile analyze data state local testing programs summarize testing results effort identify strengths weaknesses instructional programs present testing information parent groups administrators teachers school board community workshops meetings work state department education implement changes update training packets administrators school staff serve resource regarding testing questions concerns well data analysis complied operational standards osha regulations retained records supplies tools used tasks performed project maintained payroll data attendance records delivered materials job site time good condition 092018 102020 certified home health aide intermountain healthcare midvale ut maintained clean wellorganized environment client happiness safety improved patient outlook daily living compassionate care helped transition patient bed wheelchair automobile provide safe mobility support dressed groomed fed patients limited physical abilities support basic needs assisted client personal care needs foster independence wellbeing supervised medication administration personal hygiene activities daily living tracked reported clients progress based observations conversations followed care plan directions administer medications organized administered medications schedules alleviate symptoms improve quality life assisted clients bathing dressing incontinence care 112009 012010 dental claims processor goodwill southern nevada las vegas nv ensure accurate processing claims according clients plan benefits process claims timely manner according established standards service corresponds clients claimants correct claim forms investigate questionable entries research claim problems perform required claim adjustments timely manner complete filling photocopying faxing administrative functions provides customer service clients claimants resolve claim billing administrative issues evaluated pending claims identify resolve problems blocking autoadjudication called insurance companies ascertain pertinent information regarding policies payment benefits patients verified policy holder data including age contact number physical address complied confidentiality regulations handling customer information checked documentation appropriate coding catching errors making revisions 042000 022008 customer service manager acs inc city state delivered fast friendly knowledgeable service routine questions service complaints maintained knowledge company products services promptly resolve complaints concerns assisted staff resolving complex customer issues implementing targeted solutions upheld strict quality control policies procedures customer interactions interviewed hired trained new qualityfocused customer service representatives oversaw assessed customer service staff activities provide personnel regular performancerelated feedback evaluated employee job performance motivated staff improve productivity secured client retention driving service product benefits features recommendations around clients needs organized shift assignments meet expected coverage demands factoring typical loads upcoming changes education training 012017 082011 associate science medical assistant south university distant learning associate applied science phlebotomyekg technician allegany college maryland cumberland md willing relocate anywhere accomplishments promoted customer service rep customer service manager less 12months created highly effective new medicare approved program newly opened houston texas call center significantly impacted efficiency improved operations recognized employee month outstanding performance team contributions certifications osha occupational health safety administration certified training 2020 hipaa compliance training 2000 cprfirst aide license 2011