jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom professional summary enthusiastic information technology manager business analyst dedicated employee integrity strong work ethic great leadership skills advanced knowledge microsoft oraclelinux portfolio enterprise resource plan system exceptional organizational project management leadership skills adaptable assessor business health sales metrics product success efficiency devising plans devise acceptable solutions 20 years experience building revenues improving processes driving business growth periods ranging market health exceptionally aware early warning signs economic downturn strategic adaptability skills sql backend database skills frontend programming python c vbnet java html documenting revenue development business process work history information technology manager 122010 current hyatt sarasota fl webbased reporting tools software solutions project management software programs administration expanded crossfunctional organizational capacity collaborating across departments priorities functions common goals achieved exceeded financial goals regular basis controlling expenses optimizing schedules regulating inventory usage analyzed key aspects business evaluate factors driving results summarized presentations developed shortterm goals longterm strategic plans improve risk control mitigation conducted interviews key business users collect information business processes user requirements reduced information technology budget 75 within first year maintain operating budget last eleven years codeveloped highly complex vbnet front end ms sql backend project codeveloper managers endusers generated reports maintaining dimensional well relational data structures managing operational data store data warehouse developed applications designed processes transformation data management companywide microsoft sql databases proficient c development language trouble shooting several small programs request services applications network support engineer 112008 012010 interactive brokers llc new york ny diagnosed network problems involving combination hardware software power communications issues remotely analyzed diagnosed complex network faults office remote endusers recommending implementing corrective measures oversaw juniorlevel 1 helpdesk support tech directing work orders monitoring performance metrics consumer feedback managed full network stacks maintained uptimes 9998 designed implemented cloud network infrastructures along intra interdata center connections software developer 112007 112008 proofpoint inc new hampshire oh served primary liaison software customers development team relating feedback concerns future patch cycles consulted clients align future vbnet software development customer priorities drafted visual representations software architecture design presentation stakeholders created migration strategies bridge development gaps existing software architecture future updates provided quality assurance testing prerelease software alpha beta cycle development channels gathered defined customer requirements develop clear specifications project plans met project manager team members provide detailed project reports milestone updates introduced agile methodologies development best practices division enhance product development information technology network administrator 112002 112007 cenac towing city state installed configured supported local area network lan wide area network wan internet system maintained network hardware software monitored network support network availability end users deployed antivirus security solutions throughout entire system network configured networks smooth reliable operation meet business processes objectives achieved project deadlines coordinating contractors manage performance identified plans resources required meet project goals objectives performed daytoday lan wan administration maintenance support facilitated smooth network operations twentyfive onsite users total hundred users across thirteen locations 100 million inland barge company education bachelors science information technology securities 012006 itt tech st rose la affiliations goaloriented information technology leader equipped powerful communication coordination analysis skills fully committed providing implementing dynamic compelling solutions ongoing objectives organization works well challenging fastpaced highstress deadlineoriented environments individually part team skilled project management digital technology also heavily experienced customer employee vendor relationships well technical support knowledgeable creating detailed reports documents presentations focused consistent quality work desire simplify innovate daily operations corporate customer partner cultures