professional summary jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom conscientious compassionate human resources professional drive helping employers recruit develop retain qualified candidates skilled partnering management teams build employee centric cultures promoting positive morale optimizing productivity motivating positive excellent interpersonal coaching communication skills skills operations management team leadership project planning people management problem solving organizational development customer service effective communication equal opportunities facilitation records management training mentoring benefits compensation management workforce improvements work history human resources manager 012016 current catalent pharma solutions inc washington dc managed human resource activities well strategic workforce planning employee relations include recruitment training safety awareness crisis management problem solving synchronized harmonized crossfunctional initiatives facilitate completion longterm projects programs processes conducted retention studies disciplinary actions policy revisions implementations maximize performance engaged wide range thirdparty agents ascertain requirements detect risks determine remediation utilized qualitative quantitative analytical techniques recommended changes based established protocols key achievements led business process management operational activities 84 employees oversaw 11 departments rectified 50 discrepancies determined root cause developed corrective actions plans within 5 days instituted use human capital business management techniques accomplish business initiatives delivering 1k analysis reports executive leaders support 29m budget 400k yearly patient load advised senior leaders trend analyses accountability organizational development resource management funding allocations ensure recruiting retention requirements remained 95 quarterly recommended implemented courses actionsbased findings facilitated necessary changes accordance federal state local regulations implemented performance reviews motivational strategies elevate hr team results motivated employees special events incentive programs processed employee claims involving performance issues harassment maintained payroll benefits employees various locations minimizing financial discrepancies detailed program management organized led staff orientation programs training promote collaboration facilitated onboarding sessions onthejob training new hires bolstering position knowledge skillset maintained human resources regulatory compliance local state federal laws used technologically relevant digital systems manage payroll benefits programs directed job fairs bring local talent long term seasonal positions coordinated senior leadership handled managerial needs implementing fresh solutions business strategies initiated maintained workers compensation cases tracking reporting legal mechanics evaluated employee onboarding programs presented strategic improvement recommendations upper management collaborated legal compliance teams review paperwork obtain feedback procure available information new training processes streamlined hr efficiencies coordinated new hire orientations provided onboarding training 200 new employees liaised multiple business divisions improve communications briefed new hires essential job information company policies employment benefits job duties program manager flightsafety international inc salt lake city ut oversaw largest medical resource management department 012013 012016 advised executive leadership management 107m operations budget 22m manpower program formulated forecasted operating budget allocated funds facilitated approved purchases operating supplies equipment capital improvement projects key achievements served program manager revenue cycle operations including third party collections tpc medical affirmative claims mac medical services account msa totaling 6m annually analyzed evaluated contractors progress reviewing key performance indicators kpis quality assurance evaluator third party collections contract provided insight senior leadership guided informed decisionmaking process based hospitals historical data supervised team 47 employees defined organizational goals objectives aligned higher head quarters mission directed structured work assignments established priorities defined policies procedures oversaw aspects human resources participated new employee selection trained mentored personnel prepared delivered performance evaluations oversaw counseling discipline terminations needed observed teams compliance osha hipaa aaahc tjc regulations well privacy act guidelines heolthcare service manager united states air force city state 012010 012013 supervised daily operations cooperation various physicians professionals administrators assure minimal disruption service maximum effectiveness capacities steered corporate strategy align hipaa standards well federal state local ordinances healthcare management composed delivered policies boosted efficiency productivity across business channels key achievements promoted transformative safetyfocused work culture orientated improving patient care standards robust data tracking optimized infection control tactics enhanced osha adherence championed continuous improvement best practices across key processes foster overall operational excellence managed health care administrative personnel oversight medical records management oversaw 42 patient administrators support 10m managed health care programs served 26000 tricare beneficiaries healthcare management technician united states air force city state 012002 012010 directed daily operations medical records analyzed access care trends customer satisfaction appointment utilization advising executive members resourced activities managed physical examination assessments occupational health programs 5700 personnel key achievements managed assembly coding analysis data entry deficiencydelinquency tracking filing medical records largest air force medical center provisioned highquality patient care clinical administration crossing wide range disciplines including emergency department pediatrics patient administration resource management flawlessly maintained 100 accountability 200k systems account 100k medical records section aggressively investigated lost medical records reports developed complex database track trends analyze data ensure successful rootcause analysis led projects analyzed data identify opportunities improvement maintained excellent attendance record consistently arriving work time proved successful working within tight deadlines fastpaced atmosphere learned new skills applied daily tasks improve efficiency productivity education masters degree public health 012019 grand canyon university phoenix az prcessional management certification 062016 community college air force montgomery al bachelors degree healthcare administration 122013 ashford university ca asociate applied science healthcare management 082007 community college air force montgomery al