jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom professional summary dependable veteran certified pharmacy technician effective managing multiple operations expertise facets pharmacy operations successful encouraging team members work efficiently meet production targets maintaining positive work environment wellorganized selfmotivated knowledgeable successful strategies managing fastpaced work capable detail oriented state certified pharmacy technician seven years experience retail pharmacy proven history providing exceptional customer service drive client retention medicare medicaid processing medication therapy management prior authorization processing 340 b processing cerner skills liberty intercom plus ms office training development work history certified pharmacy technicianrx care advocate 112019 current kroger cleveland tn stocks labels inventories medication keep accurate records consults insurance company representatives complete claims processing resolve concerns reconcile payments helps pharmacist clear problematic prescriptions address customer questions keep pharmacy efficient communicated prescribers verify medication dosages refill authorizations patient information answers incoming phone calls address questions customers healthcare providers communicates patients collect information prescriptions medical conditions arrange consultations pharmacists oversees medicine bedside program cultivate positive relationships physicians case managers aid patients various needs trains sets expectations orientations new hire nurses physician residents established oversees patient impact program lessen readmissions supervises four pharmacy technicians coordinates daytoday assignments provides consultations answer inquiries patients healthcare professionals physicians regarding drugs potential side effects specified use assists patients minimizing medical expenses recommending generic alternative prescription medications ensures accurate processing 340 b prescriptions senior certified pharmacy technician 052015 112019 clark construction group san diego ca stocked labeled inventoried medication keep accurate records consulted insurance company representatives complete claims processing resolve concerns reconcile payments completed paperwork entering prescription insurance billing information patient profiles maintained drug inventory levels ordering necessary medications supplies communicated directly doctors offices via telephone fax email worked computerized automated systems dispensing medications editing new patient profiles resolved nonroutine issues like thirdparty billing computer system customer service issues counted measured compounded medications following standard procedures solved customer problems inperson telephone providing assistance placing orders navigating systems locating items managed pharmacy technicians schedules pto help pharmacy run efficiently coordinated verification filling 1600 daily prescriptions highvolume 24 hour retail pharmacy environment performed various pharmacy operational activities strong commitment accuracy efficiency service quality monitored ordering pharmacy medication stock maintain streamlined inventory low overhead counseled customers medications appropriate dosage potential side effects recruited trained guided new pharmacy technicians improving overall performance office manager 082012 052015 century 21 stars realty llc city state established workflow processes monitored daily productivity implemented modifications improve overall performance personnel optimized organizational systems payment collections apar deposits recordkeeping maintained computer physical filing systems updated reports managed accounts generated reports company database sourced vendors special project needs negotiated contracts education pharmacy technician certification pharmacy palmetto school career development myrtle beach sc deans list pharmacy technician registration ptcb certification degree biology coastal carolina university conway sc high school diploma 062007 aynor high school aynor sc received horry county school honors diploma member international thespian society received life scholarship palmetto fellows scholarship lions club scholarship