jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom professional summary dependable etl developer 3 years creating reliable accurate data transformation tools wellversed technologies ssis ssrs informatica designs etl tools scale overwhelming data transition tasks manageable projects realistic timeframes achievable budgets skills database model conversion rdbms tsql data warehousing management report generation staging tables work history etl developer 032019 current caci international inc arnold mo key performance indicators customer service structure designs organization process improvement designed created etl code installations aiding transitions one data warehouse another wrote optimized inapplication sql statements designed integration tools combine data multiple varied data sources rdbms sql big data installations verified performance reliability development database transformation solutions via extensive simulation testing interpreted data models conversion etl diagrams code designed data models tabular multidimensional complex analysis needs designed data models complex analysis needs utilized code versioning systems git repository reduce development times etl developer 102017 032019 caci international inc dallas tx designed created etl code installations aiding transitions one data warehouse another utilized code versioning systems github reduce development times collaborated business intelligence staff customer facilities produce customized etl solutions specific goals wrote optimized inapplication sql statements designed integration tools combine data multiple varied data sources rdbms sql big data installations interpreted data models conversion etl diagrams code designed data models complex analysis needs developed delivered business information solutions worked project owner understand needs provide required service within time frame desktop support engineer 062016 102017 palantir technologies palo alto ca coordinated systems partners finalize designs confirm requirements provided continued maintenance development bug fixes patch sets existing web applications helped streamline repair processes update procedures support action consistency configured hardware devices software set work stations employees broke evaluated user problems using test scripts personal expertise probing questions monitored network performance provided network performance statistical reports realtime historical measurements documented transactions support interactions system future reference addition knowledge base collaborated vendors locate replacement components resolve advanced problems provided authorized users technical support advice regarding proper use functionality equipment installed new upgraded hardware software coordinated installation followup user achieve customer satisfaction maintained inventory installed desktop hardware software components keep records accurate updated responded support requests end users patiently walked individuals basic troubleshooting tasks documented updated known fixes knowledge base future reference leveraged active directory reset user passwords create delete user accounts assign account privileges according established processes removed malware ransomware threats laptops desktop systems patched software installed new versions eliminate security problems protect data performed encryption firewalls patch management implement maintain system security education certificate ms sql server microsoft power bi 032018 janbask llc arlington va diploma ms sql servers ssis ssas ssrs 032017 edureka bengaluru india certifications network sys admin infrastructure mgmt 032017 north central texas college coursera google corinth tx bachelor science business administration management 052015 colorado technical university colorado springs co affiliations phi theta kappa honors society national society leadership success pride collin college alumni friends