senior information technology specialist robert smith phone 123 456 78 99 email infoqwikresumecom website wwwqwikresumecom linkedin linkedincomqwikresume address 1737 marshville road alabama objective motivated experienced senior information technology specialist 8 years experience information technology field proficient hardware software maintenance well supporting personnel equally capable working team alone confident exercising initiative problemsolving comfortable aspects help desk support troubleshooting installations maintenance active directory support communicating endusers comes naturally exemplary identifying resolving technical issues concerns endusers skills proficient microsoft operating systems including windows 7 vista xp 2000 server 2003 server 2008 skilled microsoft office suites data analysis metrics asset management lean six sigma work experience senior information technology specialist abc corporation 20102012 served technical lead evaluate plan coordinate maintain activity required ensure continuous availability full functionality communications systems fast paced military health care environment planned organized implemented multiple large scale moves adds changes drafted government documents include operations maintenance contracts request proposals standard operating procedures oversaw telecommunication projects maintain health care standards including vendor meetings walkthroughs progress updates detail tracking project acceptance maintained compliance dod information assurance policies voice network acted concert department leads maintain continuously open forum discuss monitor diagnose resolve related issues efficiently effectively researched assessed recommended new technologies products advance capabilities organization information technology specialist systems administrator abc corporation 2004 2010 worked vendor representativesengineers determine causes system failures resolved performance issues arranged preventative maintenance required services assisted information systems specialist ldquoissrdquo backups recoveries performed regularly scheduled restorations media backups test capability restoration process assisted iss evaluating applicable products projects researched evaluated new technologies methods products performance tools collaborated user departments teams develop implement automated operations security communication network design management custom application analysis design development network integration connectivity lan mainframe systems free resume template copyright qwikresumecom usage guidelines