jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom professional summary experienced professional 10 years experience digital marketplace excellent reputation resolving problems improving customer satisfaction driving overall operational improvements consistently saved costs increasing profits seasoned chief information officer outstanding knowledge software system design networking digital marketing background software development successful planning prioritized data systems detailed datareporting skills creative cloud proficiency software updates system design staff management technical specifications creation system analysis planning implementation digital marketing consumer behavior verbal oral communication spreadsheets keyword research work history architecture data analysis business development consulting excellent communication skills software projects customer rapport digital media strategic marketing google analytics research purchasing 022016 current vcio bank america corporation williamsville ny worked veterinary business owners understand requirements provide exceptional delivery service managed veterinary security suite product development cycle including prototyping designs coordinating mass production developed standards care meet needs overall company priorities devised system 50 veterinary hospitals installed necessary systems researched new technologies chose best options company priorities costeffectiveness interviewed supervised motivated 8 staff members achieve optimal productivity developed innovative sales marketing strategies facilitate business expansion built strengthened productive valuable industry partnerships drive collaboration engagement revenue stream development fostered new business participation trade shows initiating communications prospective clients via phone email drove performance initiatives facilitating 30 revenue increase starting 2017 achieved underbudget ontime project management adhere project goals oversaw businesswide changes modernize procedures organization improved supply chain reduce materials costs optimize distribution furthered brand awareness trade show speaking engagements sponsorship key industry ce increased sales 20 year year offering consultation products services applying customer service upselling techniques responsible 13 company yearly revenue 052009 022016 product manager spartannash lumberton nc reported findings made proactive targeted recommendation senior leaders managed quality assurance program including site evaluations internal audits customer surveys accomplished industryleading successes nonprofit customers developing managing automated cloud hosting solutions fixed asset accounting software solutions consulted product development teams enhance products based customer data worked advertising teams create deploy optimize marketing initiatives nonprofit customers developed product documentation communicate align key components upcoming features products internal teams prioritized roadmap order achieve product goals metrics spearheaded collaborative efforts development sales bring products market liaised clients develop deep understanding business needs current market landscape championed customer experience expert analyzation communication helped incorporate product changes drive customer engagement firm profits collected customer requirements directed testing conducted continuous evaluations make proactive adjustments marketing approaches 062007 052009 net developer tier 3 technical support escape velocity systems city state wrote clean clear welltested code various projects process manufacturing mas 500 bolt o2 warehouse management analyzed designed relational databases using microsoft sql server adjusted software parameters boost performance incorporate new features discussed project progress customers collected feedback different stages directly addressed concerns met owner weekly basis provide detailed project report milestone updates evaluated multiple software solutions early software architecture plotting system migration planning stage revised modularized updated old code bases modern development standards reducing operating costs collaborated stages systems development lifecycle requirements gathering production releases helped streamline repair processes update procedures support action consistency coordinated professional services team evaluate improve software hardware interfaces broke evaluated user problems using test scripts personal expertise probing questions followed clients ensure optimal customer satisfaction following support engagement problem resolution 092005 062007 promotions manager education 122015 isatori inc city state collaborated owner determine company goals translate goals individual clients needs managed calendar important fitness trade shows selection management athlete sponsorship developed advertising tactics implemented new solutions increased brand awareness developed contests sweepstakes including rules contracts revenuegenerating strategies partnered marketing manager creative director prepare design implement measure success campaigns collaborated media representatives optimize coverage special events jd law purdue university global west lafayette 062006 bachelor science information technology american intercontinental university schaumburg il