jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom summary talented business analyst proven skills analyzing competitors synthesizing business intelligence evaluating trends enhance business results forwardthinking enterprising meeting expected demands realtime data strategic recommendations natural leader resourceful systematic approach skills excellent knowledge software development life cycle sdlc methodologies including waterfall agile scrum hybrid methodologies ability provide value throughout sdlc phases requirements analysis documentation brds frds scrs process flow charts bpmn epics user stories graphical user interface design mockups wireframes requirements system defects management discovering reporting tracking project requirements defects systems jira rally process modeling visio snagit pencil db ms sql server 2017 ssms oracle db windows microsoft office suite agile peoplesoft analytical skills problemsolving application development process modeling attention detail project management business analysis quality business modeling qa business processes rapport business process reporting charts requirement clients requirements analysis customer service research data modeling sales delivery sdlc designing software development documentation ms sql server experience 082018 current business analyst eurofins scient university park il ecommerce stories engineer systems design financial user support forms translating functional transmission graphical user interface visio human resources workflow insurance written communication skills marketing strategy meetings microsoft office suite windows networks oracle db db payroll pencil business process improvement requirements gathering project management staff training development integrated reporting information system iris forecasting planning analyzed business needs supported development new business processes future state designs participated sprint planning daily scrums retrospectives stakeholder meetings software demonstrations end users training sessions used verbal written communication skills interacted professionally staff customers well communicated status collaborated problemsolved relevant stakeholders helped gather functional requirements development dashboard delivery systems collaborated staff identify recommendations process improvements overcoming constraints resolving operational issues analyzed current business processes state systems see would meet changing business needs identify deficiencies areas improvement enhancement used ms visio carry business modeling data modeling efforts develop business architecture rapid controlled application development participated functional design review meetings translating requirements developers guiding team issues related business requirements arose worked functional business leads business analysts develop transform requirements systems design implementation collected documented mapped analyzed business processes system dependencies gathered synthesized documented business requirements communicated status collaborated problem solved relevant stakeholders collaborated colleagues identify recommendations process improvements overcoming constraints resolved difficult operational technological issues identified reported risks management documented changes design implementation various systems includes limited salesforce peoplesoft managed ongoing support requests researchdocumented needs behind requests worked directly served liaison business units technology teams support teams collected requirements development implementation internal dashboard transformed user stories utilizing project management tool documented business process form business process diagrams tools like visio lucid charts demonstrate flows business requirement documents routinely updated risk logs facilitated weekly status meetings relevant stakeholders liasoned tech qa teams business users stakeholders ensure requirements communicated effectively anticipate address user support 052016 082018 environmental scientistanalyst licensedcertified mold assessor eurofins scient boston assembled developed maintained relationships remediation companies insurance providers property managers new york city boroughs served project manager jobs involving multiple clients managed 300 accounts helped minimize overall costs company oversaw department growth 30 first 12 months managed multiple activities simultaneously order deliver commitments speed accuracy made clients related project management consistently maintained day day relationship clients order reassure project success developed report template field site survey assessment forms streamlined improved report productivity led company report output related moldremediation verification protocol development conducted surveys produced reports related water air quality mold testing recruited new business networks maintained quality service enforcing excellence customer service standards analyzed resolved quality customer service issues related mold air quality recommended system improvements identifying weaknesses initiating corrective actions developed marketing strategy increase sales generating competitor assessment reports 022015 062016 business analyst permanent trustees savings bank city state analyzed businesses determine financial impact potential investments support risk assessment identified bottlenecks processes implemented new improved procedures policies ease friction improve efficiency performed root cause analysis data develop counterstrategy improve performance oversaw type departments establishing core values operational mindset establish solid foundation principles operational mindset boosted company efficiency customer satisfaction streamlining eliminating inefficient processes reconciled reported record discrepancies prepare annual audit pinpointed inefficiencies business processes recommended improved policies developed metrics used determine inefficiencies areas improvement conducted root cause analyses formulate countermeasures business missteps improve operations 082013 042016 postgraduate research assistant project implementation analyst trinity center global health city state performed quantitative qualitative analysis effectiveness water sanitation hygiene intervention projects preventing childhood diarrhea morbidity india bangladesh evaluated various program weaknessesobstacles developed solutions performed program reviews based regional accessibility resources collected documented mapped various water sanitation hygiene intervention programs subsaharan africa programs designed based dependencies available resources collaborated colleagues identify process improvements project implementation order overcome constrains resolved difficult operational issues analyzed microbial agents sources agents epidemiology different diseases control measures vectorborne diseases variety treatment methods studied several routes transmission specific ailments followed trajectory many disease vectors including dengue malaria presented project outlined hypothetical vaccination program eradicate yellow fever western gabon authored systematic review summarizing findings related childhood diarrhea morbidity intervention programs education training 2013 master science global public health trinity college dublin 2011 bachelor science environmental sciences chemistry public health certifications university north carolina chapel hill project management training 2019