claude sizani call center agent inbound outbound cheerful call center agent 7 years experience seeking use highlevel telesales customer support skills deliver sales excellence verizon awarded goldstar status abc call center spurring team 10 25 sales 50 dials previous year experience 2012 2017 2010 2012 call center agent peer mentor contact abc call center quickly promoted mentor 10member team providing exemplary telemarketing outreach dialed minimum 5 hours per day awarded goldstar status consistently setting least 4 appointments per day recognized manager efficient worker ive ever met used coaching skills help improve team performance 25 previous year 50 dials 25 sales telesales figures higher call center agent team 100 90 months maintained highest sales average 5 years straight call center representative outbound attainable health wellness inc maintained 120 call targets advanced outbound collections skills handle account queues 50100 accounts per day personal info phone 3182644838 email claudesizanigmailcom linkedin linkedincominclaudesizani twitter twittercomclaudesizani skills inbound outbound call handling customer support telesales 2009 2012 education 2005 2009 courses 2017 2014 resolved account delinquencies 20 faster company average maintaining betterthanaverage company loyalty scores commended management 5 times efficiency positive attitude received quarterly bonus 100 quarters high satisfaction scores customer service phone experience various took 20 inbound calls per day waiter ruby tuesday received 3 customer service awards high customer ratings 95 resolved customer complaints taylorgibbs landscaping received two letters thanks courtesy dedication customer care temp call center agent fastcollect universal inc handled 10 outbound calls per hour 15 aboveaverage success rate john moore senior high straight average english demonstrating good communication skills voted school yearbook team cheerful attitude excelled typing classes demonstrating good data entry skills granted student mentoring position solid listening skills working tough customersicmi service salesicmi publications article telesales appeared productivity x 1000 blog additional activities take weekly crossfit classes selfcare regular listener stories sales floor podcast complaint resolution transaction processing customer service patience communication languages spanish fluent