brian lewis senior business analyst 509 west andes road new york ny 10025 united states 917 2022177 bria hhlew is698gmailcom skills management communication strategic planning leadership self starter profile experienced passionate business analyst eight years experience evaluating improving business systems well known organizations dedicated team leader ability effectively manage achieve project goals leveraging complex understanding systems engineering concepts bringing forth proven track record effectively researching analyzing business processes procedures designing implementing business solutions employment history senior business analyst columbia university new york october 2015 august 2019 managed 10 person team business process consultants redesigned implemented user documentation system training within university lead processimprovement focus groups part university initiative achieve functional design within user systems guide efforts improve technology systems real cost effective way work tirelessly improve overall performance university assessing billing workflow customer relationship management productivity business analyst citigroup dallas september 2012 september 2015 lead conducted depth analysis business performance versus business goals managed reporting business intelligence efforts relations citi private banks global managed investments gmi group oversaw design regulation daily management principal projects managed supported business risk worked develop implement strategic solutions reported necessary information chief operating officer citi private banks global managed investments gmi group worked closely achieve maintain goals education