jessica claire resumesampleexamplecom 555 4321000 montgomery street san francisco ca 94105 summary seasoned operations marketing specialist core emphasis strategic product development product manufacturing branding 15 years experience tobacco industry driving company growth creative innovative strategies wellversed building productive relationships department staff external departments customers develop useful successful products qualitydriven industrious leader firm grasp market customer business requirements skilled analyzing market trends consumer needs develop highly effective targeted marketing campaigns innovative premium products services desire utilize knowledge abilities advance product development manufactruing marketing strategies growing company skills product launch event planning execution retail marketing product knowledge customer service excellence documentation abilities quality assurance logistics management retail background conflict mediation data evaluation aluation data technologically savvy store maintenance product organization office equipment proficiency highenergy attitude crossfunctional collaboration project management abilities ms excel word proficiency inventory control transportation solution development business operations project planning social integration cost reduction display setup commercial production sales marketing case management education training california state university fullerton fullerton ca 062006 bachelor arts business administration management major marketing fullerton college fullerton ca 032003 associate arts business economics club member experience bdo consultant spokane wa 082018 current implemented comprehensive needs assessment mechanisms identify demand products services cooperated project partners develop system analysis new system design based client specifications consulted longterm new prospective customers understand needs propose ideal solutions managed monetary transactions perfect accuracy elevated customer satisfaction ratings evaluated internal systems prepared training initiatives mitigate ongoing problems worked clients shape business intelligence bi strategy architecture processes budgets reviewed diverse organizational problems assess concerns areas workflows communication cost controls established quality standards performed work according project schedules lineage logistics president operations cofounder la porte tx 122006082019 responsible direct research development execution new projects products packaging designs produced marketed sold within capacities company brand name niche hookah tobacco market overall smoking industry executed coordination company tradeshow exhibitions us internationally including booth layout design marketing campaign concepts product merchandising promotional material stics staff man logistics management assisted aspects business expansion objectives opportunities including new market exploration product development overseas production possibilities directed directed strategic support senior leadership providing detailed analysis new business opportunities consolidating current business building relations customers identified implemented enhanced marketing strategies accounting factors organizational objectives market trends costs assisted development monitoring procedures multiple databases tracking managing budgets inventories raw materials finished goods successfully managed import export activities vendors customers frequently purchased highvolume raw material orders warehousing coordinating logistical procedures us customs brokers meet regulations delegated production luction manager operational procedures efficient effective manufacturing output output based data collected evaluated assess trends predict changes produce accurate quality products maintained key business relationships raw material vendors 3rd party manufacturers service providers select toptier clientele us internationally maintained regulatory compliance tobacco manufacturing related procedures governed specific state federal departments pertaining industry collaborated management sales department successfully forecast purchasing production schedules meet monthly annual sales demands coordinated work across departments keep teams track company goals department implemented established vision standardize procedures keep operation agile dynamic conditions ultimate kronos group owneroperator dayton oh 082001 102009 managed overall retail smoke shop purchased maintained product inventory stock levels including researched new trending products devised marketing sales campaigns increase foot traffic daily sales maintained relationships repeat customers well recruiting new customers updated financial accounts current revenue expense data quickly resolved discrepancies maintain accuracy bank america customer service coordinator city state 121998 062006 developed implemented strategies retain customers drive loyalty retail banking sector created work flow efficiencies employee supplies organization established maintained relationships clients offering essential banking products services based specific needs collected customer feedback recommended procedural product changes enhance future service delivery service updated branch pos marketing materials periodically assumed responsibility opening closing branch regularly worked sales teams understand processes enhance aftersales support evaluated customer account information assess current issues determine potential evaluateu solutions solutions supervised motivated customer service teams maximize business performance monitored documentation procedures maintain consistent policies current records addressed incoming customer inquiries offered productive solutions increasing customer satisfaction ratings delivered fast friendly knowledgeable service routine questions service complaints collaborated leadership teams evaluate previous actions adjust procedures handling future issues consulted customers regarding needs addressing account concerns assisted 100 customers per day greeting upbeat attitude assisting accounts