jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom career overview resultsdriven database administrator extensive education programming relational database management computer technology maintenance qualifications database servers structured query language sql expert programming design skills document management technical skills windows unix linux mac osx vmware strong collaborative skills strong analytical skills customer needs assessment excellent problem solving skills 2 may 2016 intermediate dnsbind ssh snmp dns dhcp ftp accomplishments customer service handled customers effectively identifying needs quickly gaining trust approaching complex situations resolving problems maximize efficiency data preparation prepared chain custody packets title sale reviews procedures feesservices justification administration performed administration tasks filing developing spreadsheets faxing reports photocopying collateral scanning documents interdepartmental use reporting maintained status reports provide management updated information client projects application design used objectoriented designprogramming design new standalone application planned installed configured monitored document management infrastructure coordinated scheduled software hardware patches upgrades enhancements platforms collaborated teams design implement continuous process improvements prevent production application incidents work experience 2014 current information technology student cuyamaca college city state presented various projects including vpn rdms proposals several classes instructors worked independently part team achieve equitable outcome 082010 092013 foreclosure processor paralegal calwestern reconveyance llc city state diligently reviewed specialty loan portfolio compliance reporting requirements communicated regularly management regarding portfolio performance new loan transaction quality maintained confidentiality bank records client information scanned filed forms reports correspondence receipts entered information computer databases reviewed files check complete accurate information examined deeds trust determine grantor grantee trustee loan amount coordinated multiple departments regarding responsive documents document retention researched bankruptcy loan files confirm federal guideline compliance supported team three attorneys generating filing pleadings motions various court documents 012008 042008 toefltesl instructor sogang language program city state developed interesting course plans meet academic intellectual social needs students developed implemented interesting interactive learning mediums increase student understanding course materials performed student background reviews develop tailored lessons based student needs developed administered corrected tests quizzes timely manner combined discipline plan effective measures various lesson plans increase concentration participation progress student accountability designed lesson plans focused age levelappropriate material education training 2006 bachelor arts english san diego state university san diego ca skills microsoft word excel access sql server vba visual studio