professional summary jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom seasoned collaborator experienced meeting needs improving processes exceeding requirements team environments diligent worker strong communication skills capability prioritize organize tasks indepth understanding industry concepts seasoned business analyst offering number years industry industry success expert business systems requirements user acceptance testing enduser training accomplished leveraging past lessons inform future decisionmaking accomplishments awarded wachovias star award client interface worked close collaboration hr business partners providing talent management advice research analysis evaluated peoplesoft accounts receivable detail level mapping general ledger reduced organizational operating costs number streamlining processes designed workflow solution company name resulting positive outcome data organization classified recorded summarized numerical financial data compile keep financial records skills information flow management business tracking report generation industry report reading metadata enhancements templates management technical design documentation technical support spreadsheet development financial economic data database building customer communication document library maintenance business intelligence testing requirements analysis work history business analystshrit sap 122013 current perrigo company corporate allegan mi presentation delivery complex problem solving adaptability flexibility word processing administration management critical thinking attention detail erp software specifications documentation accounting principles information processing documentation management program testing work organizing prioritizing built library models reusable knowledgebase assets produce consistent streamlined business intelligence results analyzed key aspects business evaluate factors driving results summarized presentations instituted contingency plans ensuring business continuity crosstraining documentation data backups developed shortterm goals longterm strategic plans improve risk control mitigation evaluated business requirements leveraging information forecast costs relating hardware software consulting promoted enterpriselevel risk management practices helped instill strong culture focused protective policies procedures assigned tasks associates staffed projects updated involved parties enhance optimal business flow sr sap systems analyst 032008 062021 methodist lebonheur healthcare city state utilized change management techniques provide smooth transitions new hardware software introductions audited multisystem installations conformance business objectives suggesting changes meet performance thresholds planned conceived computer systems using information engineering data modeling structured analysis performed system analysis documentation testing implementation user support platform transitions documented ongoing system performance verifying type metrics trained junior personnel area expertise onboarding remedial education conducted type technical research support data resolution production updates conducted interviews potential clients assess system performance needs budgets factors conducted meetings junior staff members discuss program specifications process models identified areas possible system improvement enhance overall business performance accounting budgetary concerns business goals organized system infrastructure documentation operating procedures strengthening controls enhancing overall performance resolved escalated problem tickets resolve user issues resolved malfunctions systems programs troubleshooting established specifications coordinated production software programmers provided client support system operation troubleshooting assessed business needs problem areas create focused solutions delivered indepth software training imparting knowledge best practices protecting data minimizing errors boosted information sharing enhancing interfaces computer systems monitored employee tasks evaluating information processing performance gauge business functions inefficiencies diagnosed troubleshot resolved network system problems evaluated adopted new technologies address changing industry needs investigated addressed system issues enhance usability improve functionality gathered requirements performed gap analysis design workshops users developed flowcharts diagrams describe lay logical operational steps supported system developers creating system models diagrams charts improved type system adding new features infrastructure oversaw installation software programs hardware systems meet requirements identified resolved problems root cause analysis research supervisor business applications analysists 071998 082002 tbn tn inc city state applied strong leadership talents problemsolving skills maintain team efficiency organize workflows created successful work schedules team member maintain deadlines fully staff shifts utilized standard operating procedures effective crew resource management communication procedures specified company operation manual interviewed hired trained new employees production positions supported safety officer enforce regulations laws established policies throughout operational stages identified individual employees unique work styles adapted management methods oversaw optimized work craftsmen performing highquality precision work performed annual evaluations reviews large staff employees directed staff managed annual capital budget developed training task process guidelines communicated clear concise directions employees worked management team implement proper division responsibilities evaluated employee performance coached trained improve weak areas built managed coached insourced outsourced teams education associate science microcomputer management 051994 state technical institute memphis memphis tn certifications sfx accreditation successfactors recruiting management 2021 sfx accreditation successfactors compensation 2021 sfx accreditation successfactors variable pay 2021 sfx accreditation successfactors foundations 2021