professional summary jessica claire 100 montgomery st 10th floor555 4321000 resumesampleexamplecom enthusiastic restaurant professional expertise mixology beer liquor wine along solid background team leadership dedicated going beyond create unforgettable guest experiences established rapport management staff quality service personal interaction offering 8 years experience serving 25 dinner guests upscale nightlife restaurants well casual atmosphere skills powerful negotiator data management team leadership extremely organized conflict resolution strong verbal communication dinner service planning selfmotivated project management work history apparel associate bass pro shops greenville sc food preparation staff development pricing tool development powerful negotiator staff management goals performance team training customer service accepted processed returns prepared merchandise sales floor direct individuals various merchandise locations storewide kept work areas dressing rooms clean neat times 062020 102020 monitored entrances exits fitting rooms signs shoplifting use implement various applications programs required carry necessary functions use hand held computers pos terminals reported incidents management always made available customer questions concerns greeted customers promptly assisted customers selecting items based needs provided repeat customers exceptional care attention prioritized accomplished wide range tasks shift worked collaboratively team environment stocked merchandise set promotional displays request management hospitality service supervisor waitress bluegreen resorts harrison ny analyze monitor results business trends 032012 012019 assist customer complaints requests service guarantee overall customer satisfaction bussed reset tables kept dining room work areas clean well maintained clean presentable tables tableware glassware silverware linens making sure every customer excellent dining experience resolving conflicts issues brought attention customers waitstaff upgrade implement various plans generate sales train new employees provide guidance investigate various activities food preparation help various food service members evaluate menus oversee efficient handling prepare strategies maintain ensure effective sanitation review oversee product quality program enhance upkeep food preparation used prior learned skills multitasking verbal written communication attention detail recommendations maintaining proper accountability orders funds keeping professional appearance customers whether dining ordering togo orders prepare deliver various reports documents staff members request creating weekly scheduling service staff taking food beverage orders serving guests providing guests checks well processing payments pos systems trained micros alohaect wotress new leaf community markets inc aptos ca 022010 122011 guided guests large menu specials maintained thorough knowledge menu items including 20 wing sauces beverages 20 plus beer taps drink specials acquired skills multitasking verbal written communication attention detail recommendations maintaining proper accountability orders funds keeping professional appearance customers whether dining ordering togo orders assisted customers seating match needs barsports bar outdoor seating family dining room glass enclosed atrium exclusive bar private dining maintained supplies inventory bussed reset tables kept dining room work areas clean well maintained clean presentable tables tableware glassware silverware linens developed conflict resolution skills assisting opening restaurant restaurant featured phantom gourmet incredible food exceptional service location business unfortunately location closed owner leod cashier stop shop city state 022008 052011 scan bag products customers purchase transactions address queries employees customers stock maintain inventories according store policies perform cash countout every shift maintain store equipment computers printers fax machines safe good working conditions record financial transactions perform account reconciliations handle cash register manage incoming outgoing cash oversaw weekly seasonal merchandising signage changes promote specific products supported loss prevention targets proactive actions scanning shopping carts monitoring customer behaviors helped customers complete purchases locate items join reward programs promote loyalty satisfaction sales numbers collected scanned coupons automatically deduct total kept drawers accurate current secure checking bills counterfeit markers storing large bills keeping adequate change education high school diploma manchester west high school manchester nh 062009