jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom career overview information technology professional expertise providing value leveraging changing technology meet current future needs background includes internet access lan wan projects server support multiple sites works well individually little supervision contributes effectively team goals qualifications windows nt windows 2000 windows server 2003 isa 2004 terminal server 2000 pc anywhere dns wins dhcp http file print redhat linux novell 3x 4x nagios acserve 7 arcserve brightstore 2000 navisphere mcafee citrix tcpip ipx webtrends dos windows 95 windows 98 windows windows 2000 windows xp microsoft office suite sap nortel vpn compaq dell ibm xerox printers hp cisco switches emc cx 300 adic tape library apc disaster recovery technical skills accomplishments researched proposed implemented emc storage area network alleviated current lack data storage space reduced cost replacement servers time dollars allow future technology growth proposed documented complex tapeless disaster recovery solution managed selection implementation automated server monitoring informed appropriate staff serverservice outages 24 x 7 basis without need hours operators spearheaded completed chicago office relocation involving 50 servers 300 workstations 10 cisco lan switches accomplished ahead schedule without user interruption planed documented new office network infrastructure instillation created implemented old office network infrastructure upgrade accommodate greater bandwidth end users work experience network engineer 011999 012005 cognizant technology solutions sarasota fl leading business technology integrator proposed implemented emc storage area network alleviated current lack data storage space reduced cost replacement servers time dollars allow future technology growth proposed documented complex tapeless disaster recovery solution one akzo nobels business units shifted data various sites us canada managed selection implementation automated server monitoring informed appropriate staff serverservice outages 24 x 7 basis without need hours operators spearheaded completed chicago office relocation involving 50 servers 300 workstations 10 cisco lan switches accomplished ahead schedule without user interruption planed documented new office network infrastructure instillation including gigabyte closets created implemented old office network infrastructure upgrade accommodate greater bandwidth end users managed windows internet naming service wins domain name system dns services allowed internal users locate needed resources either internal akzo nobel americas external web private partners spearheaded americas dns reconfiguration meet corporate guidelines managed microsoft terminal server 2000 allowed external professionals access akzo nobels network secure manner protected viruses unauthorized access spearheaded installation management microsoft isa server provided greater security well internet cache reduce bandwidth managed webtrends server allowed information managers detailed reports users internet usage provided 3rd level lan support sites within americas assisted selection installation new disaster recovery software tape library documented lan planed upgraded several servers new hardware created documented implemented server bandwidth upgrade gigabyte planed documented migrated microsoft proxy 20 microsoft isa 2004 3rd level support user desktop issues focus internet uses assisted vpn setup trial roll remote users setup supported network printing xerox savin hp printers desktop support analyst 011996 011999 aspire public schools east palo alto ca akzo nobel international company active areas pharmaceuticals coatings chemicals led desktop support analyst two business units chicago office administered supported novell 3x 4x servers member migration team planed successfully implemented microsoft windows nt 40 created login bat file automatically update mcafee virus definition files created application interfaced ahd helpdesk software extract internal billing information increased efficiency department documented set technology standards merged new business acquisitions lan environment provided remote sales force computer support proposed implemented end user wiring upgrade higher bandwidth better network integrity end users managed microsoft proxy server 20 created implemented computer room infrastructure improvement plan enhance network performance managed daytoday operation various office equipment requested network resource specialist 1994 1996 sheridan group inc company danville ky assisted lan workstation budget wrote several capital expense request managed expansion student lan 170 nodes meet increased educational needs proposed implemented conversion one lab token ring ethernet enhance network stability supported repair department timely repair workstations planed implemented novell unix sco server planed implemented student lab upgrades trained student staff proper usage equipment trained student staff network installation complete several projects internal created custom menu system allow students easy access applications pre windows planed configured installed remote boot proms diskless workstation bootup created batch file facilitate fast reload hard drives installed various software work network environment selected implemented mcafee anti virus software desktop repair 1990 1996 devry institute technology city state educational institution offering higher education degrees associates masters fields electronics business computers healthcare equipment repair technician 1990 1994 devry university chicago campus city state assisted budget lab equipment repair wrote several capital expense requests managed repair staff students developed custom inventory control system tracked inventory levels provided instant reorder notifications enabled repair department fix equipment efficiently wrote capital expense requests purchase larger quantities new laboratory equipment enhance modernization reduced broken equipment turnaround implemented standards calibration electronic lab equipment developed new system report track broken equipment worked network resource specialist education training bachelor science electronic engineering technology 1990 devry institute technology chicago il electronic engineering technology skills acquisitions analyst anti virus arcserve billing budget calibration cisco citrix compaq hardware conversion dell dhcp disaster recovery dns dos electronics ethernet fast focus hard drives hp hp printers http ibm internet usage inventory inventory control ipx isa lan mcafee access microsoft isa server office microsoft office suite microsoft proxy server 20 microsoft terminal server windows windows 2000 2000 windows 95 windows 98 windows windows nt microsoft windows nt 40 windows xp migration network installation network nortel novell novell 3x office equipment pc anywhere printers proxy 20 redhat linux sales storage area network sap sco servers switches cisco switches tcp ip desktop support terminal server token ring unix upgrades upgrade vpn webtrends wiring