jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom summary kristy claire precise detail oriented corporate professional 15 years experience p2p arena experienced ariba sap product implementations upgrades kristy expertise products ariba enterprise spend management suite focus products related sourcing analysis well ariba network recently sap supplier relationship management srm skilled change management planning including communication testing training plan development kristy proven ability manage functional design test plan development execution training development facilitation managing vendor relations highlights sap expertise mm pm pta srm ariba expertise sourcing contracts supplier performance relationship management analysis buyer ariba network procurement expertise materials services catalogs change management test plan developmentexecution communications training development delivery experience business process lead sap srm implementation 102012 current charter spectrum murfreesboro tn defined facilitated design functional requirements sap srm supplier collaboration rfq functionality asis vs tobe processes collaborated technical team coordinate system changes enhancements issue resolution led user acceptance testing north america region developed user testing plans requirements executed user acceptance testing identified training requirements developed training courses internalexternal users user productivity kit upk software delivered user training north america region provided post go live support end users issue management reporting supplier enablement lead 062012 102012 toyota city state managed supplier onboarding process business commerce utilizing coupa software led supplier information improvement project designed facilitate coupa enablement ariba central admin team 052012 082012 bp city state designed implemented supplier relationship management srm process utilizing ariba srm functionality gathered requirements assisted designtesting tool used track ticket requests within procurement salesforce designed process clairele data gathering loading legacy contract data ariba contracts module claireled change requests within ariba sourcing contracts communications lead sap upgrade 092011 112011 exxonmobil global services company city state responsible execution communication plans related sap upgrade collaborated communications network creation upgrade communications internalexternal users us canada coordinated business lines ensure timely release internalexternal communications upstream functional design lead ariba 9r1 upgrade 092009 082011 exxonmobil global services company city state led functional requirements gathering documentation design ariba sourcing analysis per business guidelines developed gap analysis facilitate asis vs tobe processes collaborated technical team coordinate system changes enhancements issue resolution managed user acceptance testing designed coordinated training module production supplier enablement team lead ariba network 082007 082009 exxonmobil global services company city state managed team responsible targeting onboarding suppliers business commerce ariba network developed stewarded communication plan targeted suppliers coordinated facilitated supplier forums introducing purchase pay process tools developed training modules internalexternal users business venture manager upstream process change 022006072007 exxonmobil global services company city state defined facilitated design functional requirements ariba sourcing analysis collaborated technical team coordinate system changes enhancements issue resolution developed stewarded execution communication testing training plans change management team lead upstream upgrade 062004 012006 exxonmobil global services company city state designed implemented global change management program including communication training strategies related upgrade ariba sourcing analysis tools developed training materials supported global end user training managed power user network enablement center team lead 2004052004 exxonmobil global services company city state facilitated utilization new systems technology within procurement organization managed training program coordination ariba sourcing ariba buyer products served procurement global operations webmaster procurement services advisor ariba upstream lead 052001 112003 exxonmobil global services company city state managed 23m contract portfolio services air courier cellular online subscriptions multimedia consulting worked closely legal audit tax treasurers risk management ensure compliance control requirements performed system testingquality assurance ariba sourcing product coordinated training team facilitated instructor led training global launch ariba sourcing product managed ongoing training program employees new procurement provided functionality support end users bachelor science businessoperations management 2001 indiana university bloomington minor german education skills go live automotive business process catalogs change management consultant consulting contracts documentation focus functional instructor team lead legal multimedia enterprise network oil plan development processes procurement quality assurance relationship management reporting requirements gathering risk management sap tax user training training development delivery training materials training development upgrades upgrade upstream webmaster