conrad marshall mba pmp miami fl 33139 cell 305 6730011 conradmarshallyahoocom web wwwlinkedincominconradmarshall financial services executive strategic leader driver champion transformational programs tactical leader enterprisewide initiatives build brand value result sustainable profitable growth innovative resultsproven senior professional significant experience building expanding transforming businesses highly productive profitable operations passion technology create improved operating efficiencies competitive market position diverse successful marketing background banking financial servicesaccounting mortgage servicing consumer lending business operations team leadership highly effective leader demonstrated ability successfully influence negotiate internal external stakeholders lead teams across levels motivate staffs meet largescale multimilliondollar deliverables ensure enterprise success regarded entrepreneurial approach honesty integrity high ethical standards leadership core competencies business developmentretention business process reengineering market penetrationrevenue generation technology redesignsdlc cost restructuringoptimizations project planning implementation product roadmapconsulting financial managementbudgeting professional experience product developmentselection data governancecompliance organizational change management global remote staff management frazier consulting miami fl principalconsumer lending 2012 present serve key member fraziers lead team managing multiple consulting engagements client relationships expanding new business development firm focus lending effectively administer resources manage profitability provide problemsolving leadership direct guide multiple teams including fraziers delivery teams offshore units value results created implemented technology modemization roadmap financial services client replacing mainframe technology saving 2030 longterm versus 40m spend legacy technologies improving efficiency delivering quality customer service successfully led consolidation initiative one largest mortgage servicers evaluatingonboarding new sub server transferring nearly 500k loans providing comprehensive servicing one workforce one workflow one customercentric approach automated streamlined drove costs money transfer client area aml antimoney laundering met regulatory guidelines business process reengineering compliance implementation actimize led team 30 dedicated team members across six work groups klein bridges miami fl senior manager financial services advisory 20092012 consistently delivered quality client services leading largescale engagements including business technology strategy implementation consumer banking industry loan origination servicing default management demonstrated indepth business acumen deep technical capabilities professional knowledge make significant contributions toward new business development client relationship management thought leadership effectively led motivated teams diverse skills backgrounds value results built maintained several lasting productive client relationships multimilliondollar stakeholders within financial services industry including suntrust wachovia metlife name program managed integrated strategic direction prioritized issues related voluminous mortgage services program involving 12 teams implementation new technology platform salesforce development new operational processes flawlessly led engagement streamline operational processes technology large bank increasing efficiencies meeting regulatory guidelines mortgage default management loss mitigation demonstrated exemplary leadership communication analytical organizational skills lead assessment one largestever mortgage default management business process technology landscape engagements paved way identifying new technology vendor creating implementation roadmap