jessica claire resumesampleexamplecom 555 4321000 100 montgomery st 10th floor professional summary dedicated professional history meeting company goals utilizing consistent organized practices skilled working pressure adapting new situations challenges best enhance organizational brand skills project coordination administration management microsoft office work history california pizza kitchen manager albuquerque nm 082021 current created social media strategies focus interaction engagement drive traffic increase awareness pressure deescalation techniques calm professional hired trained provided daily direction 4 employees controlled costs optimized spending via restructuring budgets labor capital assets inventory purchasing technology upgrades expanded crossfunctional organizational capacity collaborating across departments priorities functions common goals upbeat positive personality computer proficiency inbound outbound calling invento inventory management patient empathetic efficient detailoriented courteous strong service mindset motivated team player customer service data entry database skills education central high school kansas city mo 052012 high school diploma metropolitan community college kansas city kansas city mo social work concorde career institute kansas city mo medical assisting developed maintained relationships customers suppliers account development evaluated report data proactively adjust enhance operations approved regular payroll submissions employees established updated work schedules account changing staff levels expected workloads directed staff managed annual capital budget improved operational planning business frameworks enhance resource utilization reduce waste waste propelled continuous improvements strategically capitalized current market trends accomplished multiple tasks within established timeframes accomp reviewed performance data monitor measure productivity goal progress activity levels assessed supplier quality maintain tight cost controls maximize business operational performance recorded inventory sales organizations weekly income report raised performance areas sales management operations identifying targeting need improvement areas conducted monthly inventories raw materials components work floor adjusted job assignments schedules keep pace dynamic business needs factoring processes employee knowledge customer demands established administered annual budget controls prevent overages minimize burn rate support sustainability objectives rotated merchandise displays feature new products promotions developed new store location ground hiring training efficient team protected store loss theft setting enforcing clear security policies completed point sale opening closing procedures minimized onsite cash frequent deposits high accuracy predicting operations applied performance data evaluate improve operations target current business conditions forecast needs conducted target market research scope industry competition identify advantageous trends kept building areas equipment functional wellorganized promote business performance pwc pharmacy benefits manager hartford ct 102017072020 provided primary customer support internal external customers maintained customer satisfaction forwardthinking strategies focused addressing customer needs resolving concerns answered customer telephone calls promptly avoid onhold wait times evaluated account service histories identify trends using data mitigate future issues assisted customers setting appointments special order requests arranging merchandise pickup answered constant flow customer calls minimal wait times offered advice assistance customers paying attention special needs wants assisted pharmacy staff preparing medications filling orders assisted pharmacist filling prescriptions customers responding patient questions regarding prescription medicationspecific issues answered telephones provided information order status pharmacy procedures kept programs line plan structure company policy legal requirements expedited benefit delivery entered numerical data databases speed accuracy using 10key pad compiled data reviewed information accuracy prior input compied data supported multiple departments special projects supporte worked medicare medicaid clients open enrollment helped specialty medication department helped customers benefit problems concerns helped train new hires data entry specialty department connections academy factory production worker white house tn 012014 092017 supported current production needs moving items equipment conveyors staging areas kept accurate detailed records personnel progress productivity supported machine operators setup operation production equipment resulting efficient runs took additional shifts peak work periods keep projects schedule assembled products according changing daily work orders specific customer needs operated pallet jacks material moving equipment receive transport items various warehouse locations performed general housekeeping cleaning tasks loaded unloaded moved material storage production areas cleaned maintained warehouse compliance osha safety standards sorted materials scanning meet production goals located materials supplies pulling verifying items production orders stocked shelves racks cases new transferred merchandise transported merchandise pallets move warehouse added packed boxes conveyor belts movement shipping stations operated dry cleaning machines clean soiled articles carried daydayday duties accurately efficiently demonstrated respect friendliness willingness help wherever needed worked flexible hours night weekend holiday shifts elite funeral home administrative assistant city state 072012 122013 delivered topnotch administrative support office staff promoting excellence office operations created updated physical records digital files maintain current accurate compliant documentation kept reception area clean neat give visitors positive first impression transferred directed phone calls guests mail correct staff members developed updated spreadsheets databases track analyze report performance sales data responded inquiries callers seeking information managed accounts payable receivable office carried flowers hearses limousines transportation churches places interment processed death certificate required paperwork provided administrative support funeral home staff managed funeral home finances performed general bookkeeping duties managed multiple tasks met timesensitive deadlines answered central telephone system directed calls accordingly confirmed appointments communicated clients updated client records answered highvolume multiline telephone directing callers appropriate company personnel supported various administrative duties proofreading transcribing invoicing resolved customer problems complaints corresponded clients email telephone postal mail greeted incoming visitors customers professionally provided friendly knowledgeable assistance set meeting areas created videos boards obituaries families collected clothing items deceased