jessica claire resumesampleexamplecom 555 4321000 100 montgomery st 10th floor summary methodical director seven years comprehensive experience overseeing daily operations building custodian team hardworking versatile professional wellversed executing business strategies preparing implementing business plans strengthening stockholder relationships selfmotivated customerfocused skills subcontractor scheduling supervision issues resolution networking recruiting hiring contra contract negotiation budget control time management customer servicefocused excellent communication skills project coordination building codes regulations field superintendent operations education training buffalo state college buffalo ny 052017 bachelor science degree individualized studies youth counseling administration strayer university washington 052016 associates degree business administration finance certifications life insurance primerica 2022 bases subbases flexible rigid pavements american society civil engineers issued mar2022 best practices lessons learned design construction rigid pavements american society civil engineers american society civil engineers issued mar 2022issued best practices crack treatments asphalt pavements american society civil civil engineers american society society civil engineers issued mar 2022 change claim management resulting covid19 pandemic american society civil engineers american civil society civil engineers issued mar 2022 construction managergeneral maillo contractor cmgc contracting transportation infrastructure programs american society civil engineers american society civil engineers issued mar 2022 2022 lessons learned design construction maintenance permeable pavements stormwater management american society civil engineers american society civil engineers issued mar 2022 pa state inspection license pa inspection license state pennsylvania department transportation penndot issued nov 2021 pa state emissions license pa state emissions license pennsylvania department transportation penndot issued dec 2021 experience jones lange lasalle inc director building janitorial management remote bedminster nj 122017 current implemented prepared comprehensive business plans expand business generated reports review data issue corrective actions improvements met stakeholders analyzed problematic situations occurrences provide solutions facilitate company survival growth recruited hired trained employees operations performance expectations managed staff financials key performance indicators facilitate business operations leveraged market knowledge studied competitive landscape drive revenue emerson electric co field services superintendent new york ny 032022 082022 managed budgets evaluated expenditures keep projects operating according financial limitations utilized spreadsheets calendars reports gauge work productivity monitor progress scheduled staff subcontractors maintain adequate coverage complete jobs time developed deepened relationships community stockholders coordinated delivery schedules vendors suppliers optimize resource allocation developed onsite safety program support team risk mitigation oversaw four teams project milestone completion quality work performed renewal andersen design consultant city state 062019 062020 ensured structural integrity homes identifying mold termite damage warping deterioration worked client via email phone inperson collect information complete designs made sure ideas unique proposed several options clients suitable unique needs requirements completed accurate detailed work orders ensuring measurements materials structural detail specifications clearly communicated provided installation solutions construction crew secured necessary rightofways applicable county town municipal specialpurpose local governments scheduled coordinated monitored measuring technicians construction crews follow meetings necessary ensure job completion customer satisfaction jerome boykin customer solutions specialist city state 072014 062019 presented existing prospective customers valuable service product information aid decisionmaking enhanced productivity customer service levels anticipating needs delivering outstanding support ensure government contracts clearly interpreted maintained ensure services rendered according contract terms conditions set aggregate parties improved product knowledge continuous basis provide optimal service achieve sales quotas utilized jobrelated software prepare change address records issue service discontinuance orders exceeded established service goals leveraging customer service sales employee management best practices