jessica claire resumesampleexamplecom 555 4321000 100 montgomery st 10th floor professional summary jessica seasoned business analyst offering decade experience cutting business development product management agile expert system business requirements data gathering documentation test plans strong analytical skill problem solving skills ability come conclusion make clear concise recommendations based findings accomplished leveraging past lessons inform future decisionmaking skills business requirement gathering business needs assessment user acceptance testing uat software development life cycle sdlc stress tolerance written communication effective customer communication agile values principles excel powerpoint peoplesoft ms office jira trello problem anticipation resolution business process mapping process change management project management scrum kanban system integration testing sit facilitation leadership education strayer university houston tx bachelor science computer science bunker hill community college charlestown associate science business management work history aqua finance business analyst houston tx 112020 current created use case diagrams describe highlevel functions scope system participated exploration new ideas concepts gathered best practices made recommendations management utilized exceptional people management skill including facilitating collaboration peers managed relationship external internal stakeholders assisted development teams testing completed features focus ensuring final product meets intended business intent requirement submitted project deliverables ensuring adherences quality standards timelines used product roadmap create workflow diagram documented operational technical flows clearly demonstrate process flow timelines mapped process activities identify shortfalls propose options rectify operational inefficiencies experienced agile developmental methodology using career development programs teams professional development great attention detail identified drove valuebased change across department helped positively impact culture team well increased competitive spirit get work done conducted requirement elicitation stakeholders end users including experience creating detailed epics features user stories clear acceptance criteria aqua finance business analyst san francisco ca 042016 112020 analyzed key aspects business evaluate factors driving results summarized presentations interacted internal customers understand business needs translate requirements project scope effectively communicated insights plans cross functional team members stake holders identified process inefficiencies gap analysis outlined sensible solutions surveyed clients ascertain requirements expectations product developed innovative solutions software engineering operational strategic changes communicated effectively subject matter experts project team identify define collate document communicate system designs requirements processes nissan north america inc sr agile business analyst rpa city state 112013 042016 designed process models provide clear understandable tools presenting complex business processes individuals minimal knowledge topic eg data flow diagram etc conducted interviews key business users collect information business processes user requirements collaborated senior management business unit leaders gather high level descriptions processes organizational level developed change management protocols using analytical skills streamline required business process alterations preemptive training guidance drove process improvement crossfunctional collaboration across phases project life cycle including activities necessary define measure analyze improve control new process solution increased efficiency team performance implementing actionable process improvements liaised automation developers business process subject matter expert prepared variety different written communications reports documents well write user stories ascertaining documentation focus groups improved business direction prioritizing customers feedback implementing changes based collected feedback mentoring team members new agile development subject matter expert agile scrum assisted managing organizing product backlogs working closely product owner prioritize features ensure alignment business goal