jessica claire montgomery street san francisco ca 94105 555 4321000resumesampleexamplecom executive summary 21 years operations experience ups holding multiple assignments throughout career 10 years managerial experience strong strategicplanning peoplemanagement skills managed several large operations 75 employees comprised union non union staff core qualifications operations management strategic planning process improvement strategies staff retention work experience 022008 052013 operations manager cambria bethpage ny promotes healthsafety compliance promotes maintains customer relations manages develops others labor relations manages daily activities operation including limited meeting service commitments ensure employees trained providing safe work environment improving performance shortlong term planning analyzing trends cost reports stay line budget 102003 022008 operations supervisor iron mountain incorporated newark nj support business manager center activities administer quality training employees promote growth customer base 081996 102003 service provider education 2008 affiliations ups city state provide high quality service customer base maintaining safety performance standards associate arts business management bunker hill community college charlestown