jessica claire resumesampleexamplecom 555 4321000 100 montgomery st 10th floor summary resultsdriven customer service specialist highly skilled account management sales techniques bringing almost four years experience customer service restaurants retail stores skilled communicator known contributing repeat business dedicated customer service specialist providing skills prioritize multitask fastpaced working environment successfully works part team reach personal business goals known successfully handling escalated customer support issues skills time management critical thinking multitasking leadership organization problem resolution collaboration friendly positive attitude people skills working collaboratively education training murphy high school murphy nc 052021 high school diploma university north carolina pembroke pembroke nc tricounty community college murphy nc experience bass pro shops apparel associate columbia sc 022021 082021 recovered organized stock throughout shift keep racks customerready worked management quickly replenish low outofstock items prepared promotional displays set clearance signs move older products prepare new seasonal lines updated pricing reflect permanent changes temporary sales drops merchandised signed apparel areas consistent visual merchandising approach kept register totals correct accurate handling cash check card orders recovered clothing items fitting rooms returned specified department areas performed stock processing filling stocking floor racks backstock racks ticketed items pricing markdowns restocked sales floor according merchandising plan facilitated positive guest experiences promptly locating desired items customers followed company standards merchandise presentation planograms best apparel displays landrys hostess woodlands tx 102017 022021 greeted guests gathered information seat groups place waitlist supported serving staff food runners bussers keep dining room presentable ready guests escorted guests seating area furnished menus highlighted daily specials monitored dining area assess server capacity estimate wait times answered phone inquiries schedule confirm reservations record takeout orders respond service questions accommodated guests children special needs promote comfortable dining experience scheduled reservations notified servers managers large groups prepare seating advance developed longterm relationships customers increase opportunities repeat business managed guest expectations relaying information regarding hours wait times specials helped restaurant staff set small large events coordinate smooth execution stayed attentive server availability table turnover seat guests quickly communicated servers new tables changes food availability customer comments checked dining serving areas verify proper cleanliness readiness guests landrys hostess albany ny 082019 102019 greeted guests gathered information seat groups place waitlist supported serving staff food runners bussers keep dining room presentable ready guests escorted guests seating area furnished menus highlighted daily specials greeted customers answered questions recommended specials desserts increase profits monitored dining area assess server capacity estimate wait times answered phone inquiries schedule confirm reservations record takeout orders respond service questions accommodated guests children special needs promote comfortable dining experience completed closing duties emptying trash cleaning restrooms polishing silverware scheduled reservations notified servers managers large groups prepare seating advance managed guest expectations relaying information regarding hours wait times specials helped restaurant staff set small large events coordinate smooth execution stayed attentive server availability table turnover seat guests quickly communicated servers new tables changes food availability customer comments performed walked throughs service monitor guest satisfaction advise serving staff specific guest needs checked dining serving areas verify proper cleanliness readiness guests supervised activities dining room staff maintain service levels support guest needs managed daily card cash transactions maintaining payment records investigating irregularities set decorated menu marketing boards current meal drink specials