jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom summary skillful business analyst 5years experience gathering user requirements analyzing preparing project deliverables propose changes conduct gap analysis create business process models various project requirements successful leading projects conception delivery collaborating crossfunctional teams drive business needs excellent communication skills critical thinking problemsolving attention detail proven ability translate business needs technical solutions commitment drive continuous improvement experienced working agile methodologies well various tools techniques requirements gathering analysis visio jira confluence uml bpmn skills project management agile waterfall scrum database html sql software tools jira confluence power bi visio ms word excel operating systems windows mac os ppt experience 102020 current business analyst arizona state university tempe az documented system requirements business requirements created requirement traceability matrix rtm facilitated joint application development jad joint requirement planning jrp sessions requirements gathering user groups analyzed workflows ui screen dynamics involved gap analysis identification business rules business system process flows requirements assumptions created scopevision documents prioritized business aspects participated daily agile scrum standup biweekly sprint planning retrospective sessions update team status upcoming user stories project created user stories development team using jira training mentoring new hires current employees process development analyzed corrected data microsoft sql server database using sql extensively involved implementing software development life cycle phases identifying requirements conducting uat worked closely ux designers architects mobile web api documented delivered functional specification document project team provided traceability functional requirements use cases business rules formulated test plans test scenarios test cases core subsystems worked closely qa team developers clarifyunderstand functionality resolve issues provided feedback resolve bugs assisted qa team performing user acceptance testing assisted presenting reports analysis help guide management 032017 012023 business analyst arizona state university tempe az responsible meetings users stakeholders identify problems resolve issues improve process ensure stable accurate solution coordinate regular business requirement meetings business users identified documented risks impacts provided recommendations mitigate risks used uml created use cases activity diagrams state chart diagrams sequence diagrams collaboration diagrams organized professional excellent verbal written communication presentation problemsolving skills involved gap analysis mapping implementation applied agile methodology various workflows activities manage life cycle inspection transition phase act lead facilitator various projects start finish sdlc worked collaboratively development quality assurance teams test life cycle experienced performing user acceptance testing maintained project related documentation jira strong knowledge creating user stories analyzing test scenarios responsible creating business work flows processes creating management reports based analysis 022019 092020 business analyst arrow electronics durham nc created asis tobe process flows enhancements website gathered userbusiness requirements using requirements planning sessions interviewed individual users requirements using job shadowing technique worked end users identify business requirements recorded requirements format reviewed understood business people technical people reviewed business requirements document brd business users subject matter expertssme included representations technical team well involved requirement management doors testing team determine rtm traceability documented functional requirements specifications frsfrd based business requirements reviewed technical team supported enhancement mortgage asset management system conducted interviews key business users collect requirement business process information enhancement new features loan process including setup account information new loan setup appraisal credit income title functionalities generated uml diagrams created requirements traceability matrix rtm used jira requirements management follow configuration management processes used sql extract data analysis determine data requirements within application functions supported testing team test plans test cases system testing user acceptance tests uat education training master science computer information sciences texas university commerce commerce tx bachelor science information technology awaharlal nehru technological university hyderabad india