jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom summary retail sales associate 5 years fastpaced customer service focused environment personable professional pressure talented customer service associate skilled balancing customer needs company demands effectively builds loyalty long term relationships customers achieving individual sales goals skills flexible scheduling cheerful energetic effective team player accomplishments ms office proficient staff training development superior communication skills multiple awards based customer service promoted apparel sales lead 1 year resolved multiple customer service issues within maximize loyalty retention experience apparel sales lead current coborns glencoe mn led sales expectations team members establish sales customer retention goals resolved customer complaints exchanging merchandise refunding money adjusting bills maintained friendly professional customer interactions monitored customer preferences determine focus sales efforts cashier harris teeter city state cleaned straightened work area bagged merchandise following standard procedures unboxed new merchandise rotated stock maintain freshness operated cash register proficiency provided professional courteous service times assessed customer needs responded questions education training associate arts 2018 sandhills community college pinehurst nc currently continuing education receive degree seeking training certificates boost career currently 28 gpa high school diploma 2012 pinecrest high school southern pines nc member club called rak random act kindness coursework precollege classes graduated 31 gpa