jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom professional overview licensed master social worker 4 years experience children youth family mental health settings working diverse populations field health care outpatient inpatient treatment settings education bachelor science sociology 2007 southern university college baton rouge la president sociology club member association women students masters social work 2012 southern university college southern university new orleans new orleans la focus children youth family docorate social work capella university minneapolis mn experience utilization management specialist 062014 082015 adventist health system palm bay fl developed implemented policies procedures meet expectations managed care organization served liaison louisiana region magellan health care services payers participated community mental health targeted case management program improvement efforts assisted clinical director clinical supervisor andor clinicians dealing issues hmos lead coordinating intakes assessments incoming referrals collaborated assigned case manager identify members frequent hospital readmissions monitored implementation efficient effective training manual operations included intake processes authorizations best practice concurrent review consumer fostered relationship outside agencies collaborate client care mental health professional 022013 062014 kaiser permanente vista ca provided intensive mental health inhome inschool counseling crisis intervention children adolescents adults natural environment integrated appropriate use theoretical framework concepts interventions field working consumers identified resolves barriers hinder effective consumer care developed implemented behavior management plans treatment plans crisis plans monitored progress client established close relationships schools community service providers coordinating services family service worker 022011 112011 sheltering arms ozone park ny developed strategies support individualized family partnership agreements based assessment data gathered facilitated recruitment enrollment eligible families coordinated case management functions appropriate contract agencies head start staff monitored maintained statistical records narrative case notes individual contacts children families identified referred supported children special needs assured provision supportive services children families family service worker intern 072011 042012 total community action inc city state assisted family service worker recruitment enrollment eligible participants conducted fieldwork establish relationship community establish foster relationships secure community resources helped maintain participant records within child plus database system organized facilitated parent resource fair head start intern 072010 042011 total community action inc city state monitored maintained participant records fatherhood program provided research assistance current social service policies director programs managers acted liaison child hood safety abuse reports head start conferences disaster recovery housing advisor 052008 022009 icf international city state assisted families securing housing financial assistance grant administration louisiana road home program provided clients professional advice casework wide range housing social welfare issues assisted homeowners affected hurricane katrina rebuilding efforts conducting facetoface meetings applicants provided counseling disaster assistance aid egrants software maintained accurate paper computerized record inquires responses served liaison program management title companies applicants qualifying public assistance grants implemented policy changes regular updates relevant serves appropriate program participants home health care provider 102007 022011 community connections programs city state responsible assessment implementation planning evaluation primary care patients monitored patient condition observing physical mental condition intake output exercise provided education patient family supplemental caregivers nutrition physical therapy first aid assisted patients providing personal services bathing dressing grooming performed home management tasks including housekeeping laundry shopping errands maintained records patients care condition progress problems certifications licenses licensed master social worker louisiana 12100 certified cpr first aide certifiednon violent crisis prevention intervention cpi certified trauma focused cognitive behavioral therapy tfcbt skills case management counseling active listening problem solving public speaking time management team building goal setting implementation curriculum development group instruction critical thinking