jessica claire resumesampleexamplecom 555 4321000 montgomery street san francisco ca 94105 professional summary enthusiastic sales customer service professional expertise communication negotiating driven provide superior quality customer service innovative leveraging extensive knowledge products services well creating solutions customers drive loyalty retention revenue highly adept training managing coaching mentoring sales customer service associates talent interacting staff levels organization public skills sales techniques selfdirection computer proficient ms office proficiency sale expertise complaint resolution upselling crossselling product knowledge customer service motivated team player positive friendly peopleoriented education roy high school roy ut 062019 high school diploma work history michels corporation service writer rogers mn 052019 current met customers prospective customers explore new product researched analyzed information implementing resolved problems customizing design meet customers needs assumed active role identifying opportunities develop implement projects promoted organizations missions functions worked customers understand requirements provide exceptional customer service recognized reported abnormalities customer communicated customers review invoice answer questions learn unique scenarios troubleshoot organized daily workflow maximize use time resolved complaints issues involving customers potential customers performed various administrative functions including answering phones internet mail social media office cleaning global partners lp car wash attendant stratford ct 012019 062019 monitored inventory levels ensure adequate supply chemicals materials evaluated vehicles exterior ahead car wash service ascertain relay issues customers received check cash credit card payments customers gave back balance maintained accounts payments received daily basis increased sales 83 upselling recommending services products customers inspected maintained equipment throughout selfservice vehicle wash areas comprising power washers central vacuums individual units maintained managed inventory equipment supplies chemicals provided exceptional customer service recommending apprising customers service options pricing savings opportunities memberships promotional information carmax inc car detailer sanford fl 052018 082018 mixed cleaning solutions abrasive compositions compounds clean interior exterior vehicle applied dyes reconditioning chemicals vinyl tops vehicles restore color condition operated buffers steamers hoses vacuums equipment meet service expectations used cleaning protective restorative agents maintain enhance appearance vehicles cleaned upholstery rugs surfaces using cleaning agents applicators cleaning devices reported customeroriented issues immediately manager swift assistance resolution interacted facetoface customers understand vehicle detailing needs ensure quality catisfaction cleaned engine engine compartment steam cleaning equipment various cleaning agents remove grease grime shined vehicle windows windshields remove water spots identified safety issues addressed shift supervisor vacuumed interiors vehicles remove dirt debris applied wax exterior vehicles removed buffing brilliant shine provided outstanding customer service maintained positive relationships customers advance auto parts sales lilburn ga 112016 022017 maintained routine communication clients assess overall satisfaction resolve complaints promote new offerings met frequently technical product management service personnel stay current company offerings business policies boosted brand awareness implemented promotional campaigns employed sales worked alongside retail representatives boost sales enhancing product presentations advertising collateral developed implemented sales strategies increase revenue upsold closed customer sales driving product benefits around client needs branded products effective salesmanship maintained longterm relationships clients built customer loyalty retention delivering excellent shopping experiences built strong rapport clients understanding needs clearly explaining products