jessica claire resumesampleexamplecom 555 4321000 100 montgomery st 10th floor professional summary mo personable energetic receptionist committed delivering excellence facets customer service administrative support offering honed competencies dataentry database management scheduling skills customer service education university toledo toledo oh 031995 business management law enforcement business management jesup w scott high school toledo oh 011992 high school diploma work history american campus communities main office receptionistfront desk associate city state 062022 current welcomed customers friendly greeting answered general questions gathered nature visit directed specific offices confirmed appointments communicated clients updated client records resolved customer problems complaints answered questions addressed resolved escalated issues management personnel satisfy customers scheduled office meetings client appointments staff teams sorted received distributed mail correspondence departments personnel interacted vendors contractors professional services personnel receive orders direct activities communicate instructions employee availability customer schedules maximum load levels scheduling balanced emp appointments assisted internal staff clerical administrative needs maximize efficiency team productivity answered inquiries resolved escalated issues management personnel problem resolution collected distributed messages team members managers support open communication high customer service operated multiline telephone system independently handle 100 calls day holland building services inc building service workerindependent contractor city state 012018 052022 identified potential safety hazards routine checks supplies equipment environment coordinated deliveries movement correct placement new furniture equipment building performed general housekeeping duties cleaning emptying trash power scrubbing vacuuming numberfloor building maintained custodial building task schedule adjusted hours time schedule accommodate workload maintained cleanliness restrooms washing properly sanitizing walls floors toilets performed daily facility checklists cleaning floors wiping glass entryways collecting trash emptied waste paper trash premises moved appropriate receptacles used vacuum shampooers clean carpeted areas offices lobbies corridors responded immediately calls personnel clean spills wet floors maintained optimal supply levels meet daily special cleaning needs followed safety standards established sops handling mixing storing hazardous chemicals identified repair needs major maintenance concerns escalated issues management supervised supplies inventory submitted reorder requests used organicbased chemicals disinfect floors counters furniture used hand trucks manually lifted supplies equipment heavy furniture aps medical medical billing tech city state 012018 122020 researched billing payment application errors managed coordinated purchase office supplies assisted hr accounting teams special projects offered administrative customer service support customers responded customer concerns questions daily basis executed billing tasks recorded information company databases used data entry skills accurately document input statements handled account payments provided information regarding outstanding balances processed payment via telephone person focus accuracy efficiency produced mailed monthly statements customers assisted related requests information clarification received sorted mail prepared packages delivery scanned documents trained mentored new team members managers accounts payable systems policies build cohesive groups promote operational performance artistic design construction construction independent subcontractor city state 012002032017 conducted number type site inspections per timeframe verify quality control customer satisfaction collaborated job titles achieve desired results project completion successfully completing number projects time budget cleaned prepared worksites eliminate possible hazards managed accounting activities documenting expenditures purchases generating mallage receipts maintained equipment company vehicles performing regularly scheduled maintenance repairs maintained updated required materials needed assigned jobs sustain inventory supervised additional subcontractors craftsmen managed onsite property inspections worked resolve issues worked closely homeowners ascertain specifics project delivered high level service customers effectively resolved issues observed residential commercial building codes obtained permits necessary developed project site schedule share site manager