work history professional summary skills jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom operations manager cnh industrial mount vernon responsible daily operation fdl fisher dedicated logistics 062014 current ensure provide time scheduled delivery pharmaceutical medical scientific chemical supplies high value high priority accounts responsibilities include training recruiting scheduling dispatch payroll route coverage compliance customer service call 247 days week maintain high level communication branches thermo fisher fleet management sales customer service warehouse operations tq corporate office contacts maintain high level safety standards within fleet constant continuous safety training regard anti terrorism truck cargo security defensive driving certifications recurring annual hazardous materials transport dot fmcsa ohsa compliance ensure permits authorizations insurance registrations date ready inspection time hold drivers accountable following proper company policies procedures maintaining high level customer satisfaction improved employee retention eliminated costs associated temporary staffing agencies made many improvements dispatch routes ensure cost effective route planning reducing miles fuel costs added new accounts increased sales volume looked reduce eliminate stops longer generating volume initiated atmosphere team work dedication established positive reliable relationship vendors driver staffing agencies trock driver sundt companies salt lake city ut 062008 062014 maintain high level customer satisfaction providing dedicated time delivery time sensitive accounts dealing directly clients quickly resolve problems issues cross trained routes familiar chicago metropolitan areas including michigan wisconsin checked loadrelated documentation ensure complete compliance regard transporting hazardous materials ready pass potential dot inspections vehicle ensure load adjustments made continually throughout day proper securement security product excellent navigation map reading skills ability reroute stay truck designated routes ensure safe delivery product following procedural safety training inside outside vehicle excellent safety record scciool bus driver distinctive schools detroit mi 072007 062008 provide time safe courteous service several school districts attended safety meetings continuing basis defensive driving skills anti terrorism willing travel work needed replacement driver westmont batavia rockton centers route took another position within company perform light duty maintenance completing reports performing fluid checks completed visual inspections wiring belts hoses tires mechanical connections entire fleet noting immediate concerns service manager defects could addressed corrected dispatch next day dfover fedex clinton mi 062011 062014 provide safe courteous driving services residents assisted senior living center working weekends saturday sunday provided special needs services wheel chairs walkers utilizing lift following proper safety procedures get residents bus safely performed needed pre post trips ensured dot compliance responsible vehicle maintenance fuel maintain appearance guidelines keep needed daily communication logs inside vehicle front desk scheduling current upcoming appointments sure changes properly communicated chains command ensure failures missed appointments take residents doctors appointments dialysis special family outings help schedule scenic tours church service special event outings reporting directly activities director worked concierge answering phones taking appointments sending forwarding calls members staff meeting greeting guests family members come front entrance ensuring receive positive experience management professional versed aspects operations management scheduling finance production marketing possesses exceptional communication organizational presentation capabilities operations management team building employee development management administrative skills materials accountability ability presentations training seminars excellent time management skills customer oriented current cdl trained dot csa fmcsa osha hm endorsement education bachelor arts business administration san francisco state university san francisco ca 2013