jessica claire resumesampleexamplecom 555 4321000 100 montgomery st 10th floor professional summary versatile innovative management professional skilled seeing big picture still also focusing details expertise business development building relationships levels skills natural leader customer relations specialist resultsoriented sales background unsurpassed work ethic superb time management skills dependable business ope business operations logistics management performance evaluations emplo employee relations budgeting forecasting budge risk analysis management work flow planning supply chain management distribution center management team leadership operations management staff management employee relations conflict resolution education wittenbergbirnamwood high school wittenberg wi 1984 high school diploma work history brookfield properties retail operations manager bensalem pa 092006 current managed 17million square foot warehouse facility 900 associates managed company operations including staff hiring training development scheduling supervision built relationships associates upper management maintain open line communication effectively responded safety incidents developed correction action plans necessary generated comprehensive reports regarding incidents events important business matters using data pulled multiline pl presented data dms reviews better analyze area opportunities increase company profits effectively drive kpis forged cultivated productive relationships community members distribution center counterparts supervised team 1315 area managers 250 associates completed 20 performance reviews quarter offering praise recommendations improvement established operational objectives work plans delegated assignments subordinate managers established maintained 115 store partnerships 42 distribution centers cvs health comanager cerritos ca 082012082014 initiated key partnerships store community resulted 20 revenue growth worked directly department managers achieve merchandising techniques developed new process 200 associate evaluation resulted marked performance develop improvements responded customer requests comments complaints via telephone email researched implemented warehousing techniques better inventory control backroom operations supported home office market manager senior staff daily operational functions verified data integrity accuracy managed overall store operations excess 80000000 sales annually controlled budget managing pl aeroflow healthcare territory manager wilmington nc 102004092006 managed territory customers efficient successful manner documented time calls results submitted reports developed presented talks available products services could meet current business needs monitored expenses time usage maximize effectiveness listened attentively client feedback worked sales team maximize sales individual customer overall company growth helped local clients expand business operations targeted advertising asked appropriate openended questions discover customers needs requirements delivered high level service clients maintain extend relationships future business opportunities contacted customers soon issues arose immediately find resolution problems escalated maintained extensive knowledge competitors offerings presence assigned territory serviced accounts regular basis propose new products services maximize revenue visited customer locations determine needs set contracts provide training trained coached team 5 sales professionals focused servicing levels customer accounts calculated sales commission sales team 5 reps researched customized service proposals clients identified qualified accounts assess market potential identified analyzed key competitors related products frito lay inc route business expert city state 051995 052004 met customers assess needs propose customized solutions trained salesmen new products strategies rolled delivered exceptional experience maintained productive relationships area businesses provided leadership direction grow team portfolio increase revenue