jessica claire montgomery street san francisco ca 94105 555 4321000resumesampleexamplecom summary meticulous digital technician excellent juggling multiple tasks working pressure strong timemanagement communication skills works well across silos ensure positive customer experience broad industry experience includes osp construction deg ssim skills ms office proficient wireless technology knowledge familiar windows mac osx accomplishments received service excellence award 4th quarter 2010 assisted training new digital technicians relieving supervisor needed experience 082000 current digital technician lawrenceville ga installed repaired performed preventative maintenance digital services hardware software outside plant environment installs andor repair complex premises equipment e911 performs tests insure circuits meet requirements perform repair work reads interprets service orders word documents circuit diagrams blue prints follow standard practices interacts customer verify work done requested evaluates customers needs takes action satisfy customer enhance companys image 091998 082000 outside plant technician education att citrus heights ca connects wires cables terminals attaches detaches various kinds hardware wires cables buildings poles splices tests pic fiber optic cable makes appropriate enclosures provides consistent respectful professional internalexternal customer care initializes maintains open line communication ensure customers receive highest level customer satisfaction possible bba business administration northwestern state university natchitoches la pursuit degree progress