jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom professional summary motivated dedicated techsavvy expert background united states navy submarine service dedicated preserving national security upgraded maintained state art network board multibillion dollar naval submarine military background solidified project management skills leading lan administrator due severe nature submarine service ability meet deadlines work pressure developed overall technological expertise constantly trying learn better skills new certifications operate effectively alone team player excited new upcoming projects preparation expert recommendation dedicated consulting professional wellversed developing creative solutions diverse business problems objectives tactical decisive leader selfdirected analytical mindset known quickly effectively defining operational obstacles designing costeffective solutions successful optimizing security standards improving planning processes managing systems implementation knowledgeable disaster recovery planning roadmapping team development skilled technologist experience configuring computers servers peripheral devices work within established company security parameters adept managing large scale projects devoted troubleshooter deep understanding system architecture diagnostics 5 years total experience skills certification enduser support lan protocols advanced computer proficiency task prioritization confidential data management data recovery business operations infrastructure planning work history security certification security protocols hardware installations project management network administration customer service expert desktop support servers expertise information technology consultant piano mover 072019 current advantage sales marketing llc stamford ct worked closely infrastructure staff departmental decision makers identify recommend develop implement costeffective technology solutions provided strategic tactical advice successful ways using technology achieve specific business goals shipped material performed boxing packing labeling preparation related documents safely transported pianos audio visual equipment avoiding accidents mishaps provided troubleshooting techniques integrating professional audiovideo systems monitored repaired audio video control systems video conferencing equipment support specialist 012018 072019 morning star company santa nella ca created help desk tickets troubleshot resolved desktop server issues provided remote onsite support various smallmedium business located throughout state hawaii delivered remote onsite technical support 50 employees documented transactions support interactions system future reference addition knowledge base configured hardware devices software set work stations employees removed malware ransomware threats laptops desktop systems patched software installed new versions eliminate security problems protect data broke evaluated user problems using test scripts personal expertise probing questions conferred executives advise plan shortterm longterm system upgrade needs installed managed audiovisual equipment oversaw development implementation improvements support network operations worked closely management teams plan develop coordinate execute technical strategies aligned clients vision mission purpose guided implementation companywide enterprise security strategy network hardware disaster recovery data protection endpoint protection oversaw daily performance computer systems immediately responded issues keep network running supported phone photocopier fax machine physical equipment information systems technician 072012 072017 united states navy city state united states served lan administrator board fast attack los angeles class submarine uss jacksonvilleplayed integral part providing one advanced networks deployed united states submarine skill set ranges basic networkingtroubleshooting advanced network theory experience running every aspect lan well utilizing military grade global network single handedly prevented major data loss multiple occasions due harsh conditions sea saving multimillion repairs necessary administrator spearheaded accomplished projects regarding data loss prevention information assurance cyber security trained technicians possessed top secret security clearance allowing maintain protect sensitive data produced reports equipment status incidences personnel readiness intelligence superiors daily basis education high school diploma 052012 cypress ridge highschool houston tx information technolgy 102013 naval submarine school groton ct obtained security certifications graduated top class studied mastered skill sets networking troubleshooting server management repair virtual server management etc certifications comptia technician comptia security