jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom summary company would offer growth within organization easily adaptable maintain high regard attention detail bring strong background coachingdevelopment teams looking work company utilize talents fullest offering opportunities growth want work within partnership challenge fullest potential highlights retail inventory management store opening closing procedures store operations ms office proficient outstanding communication skills exceptional leader teamoriented recruiting interviewing accomplishments often depended training new managers staff different locations within company work currently working rewriting standard operation procedures manual fully knowledgeable companys standards policies experience general manager 092013 082016 design within reach inc edina mn opened new store location assisted recruiting training new staff stocked restocked inventory shipments received reorganized sales floor meet company demands design implemented customer satisfaction metrics determined staff promotions demotions terminated employees necessary completed series training sessions advance assistant manager store manager completed weekly schedules according payroll policies trained new managers store procedures policies trained staff deliver outstanding customer service analyzed marketing information translated strategic plans contributed merchandising ideas team sale meetings worked closely district manager formulate build store brand general manager 042010 052013 design within reach inc holland mi addressed customer inquiries resolved complaints delivered excellent customer service greeting assisting customer stocked restocked inventory shipments received reorganized sales floor meet company demands directed supervised employees engaged sales inventorytaking reconciling cash receipts completed series training sessions advance assistant manager store manager trained new managers store procedures policies completed weekly schedules according payroll policies general manager 082008 062010 design within reach inc larkspur ca delivered excellent customer service greeting assisting customer opened new store location assisted recruiting training new staff design implemented customer satisfaction metrics stocked restocked inventory shipments received reorganized sales floor meet company demands determined staff promotions demotions terminated employees necessary completed series training sessions advance assistant manager store manager completed weekly schedules according payroll policies trained new managers store procedures policies wrote order supply requests replenish merchandise trained staff deliver outstanding customer service addressed corrected sales staff communication issues tactful effective manner general manager 102002072008 design within reach inc los angeles ca addressed corrected sales staff communication issues tactful effective manner analyzed marketing information translated strategic plans trained staff deliver outstanding customer service wrote order supply requests replenish merchandise worked closely district manager formulate build store brand trained new managers store procedures policies completed weekly schedules according payroll policies opened new store location assisted recruiting training new staff apparel manager 081998 072002 scheels sports missoula mt delivered excellent customer service greeting assisting customer addressed customer inquiries resolved complaints stocked restocked inventory shipments received reorganized sales floor meet company demands directed supervised employees engaged sales inventorytaking reconciling cash receipts wrote order supply requests replenish merchandise trained staff deliver outstanding customer service contributed merchandising ideas team sale meetings associate science biology florida international university miami fl biology fluent spanish italian education languages skills coaching inventory control italian ms windows oracle payroll sales scheduling fluent spanish staff development 55 wpm visual merchandising