experience 042019 present 062012102018 dudley effertz 79555 konopelski vista dallas tx phone 1 555 644 7643 lubowitz llc center operations manager houston tx excellent knowledge experience budgeting financial management labor planning optimization excellent performance engagement leadership culture behavior decisiveness cost awareness customer orientation loyalty sense responsibility organizational talent conceptual initiate live change interest longterm career development fc operations innovative operations leader superior analytical abilities preferred experience lean manufacturing methodologies excellent technical problemsolving communication skills finds practical simple solutions complex problems without sacrificing quality core functionality experience defining projects collecting requirements designing process solutions writing detailed functional specifications coordinating efforts scope schedule bergstrom llc center operations manager pmp agile scrum certifications experience leading end user support experience working offshore vendors houston tx education skills experience servicenow platform strong mechanical system knowledge high level tolerance vocal persistent customers experience process improvement methodology change management operational improvement complex systems demonstrated experience cmms databases build lead manage network operations monitoring team prepared get hands occasionally work closely various groups cross company develop monitoring product roadmap suggest strategic improvements act leader cloud management group massachusetts college art knowledge mechanical repairs bachelors education knowledge human resource concepts practices policies procedures knowledge event industry safety standards knowledge adobe photoshop auto cad computer software knowledge customer service team oriented collaborative environment strong leadership skills interpersonal skills effectively communicate written form verbally individuals groups skills conflict management techniques skills unique mechanical repairs carpentry wire feed welding types welding willingness learn design cad software programs proficiency using microsoft applications including word excel etc build framework tat delivery