websites portfolios profiles jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom professional summary experienced professional strong background project management process improvement software development skilled salesforce development agile methodology integrating thirdparty applications proven track record delivering highquality solutions time within budget experienced managing crossfunctional teams driving project success effective communication collaboration skills work history expert salesforce development using apex visualforce lightning components meet business requirements improve user experience proficient implementing salesforce database solutions including custom objects fields relationships validation rules experienced integrating salesforce third party applications services using rest soap apis improve productivity streamline business processes knowledgeable implementing robust salesforce security features ensure confidentiality integrity availability sensitive data skilled utilizing objectoriented programming concepts design implement scalable maintainable code proficient conducting comprehensive testing debugging salesforce applications using tools apex debugger systemdebug statements salesforce developer console experienced working agile development environment following user stories sprints scrum meetings deliver highquality solutions time skilled project management tasks including gathering requirements creating project plans managing timelines ensure successful project delivery proficient managing rpa programs including identifying automation opportunities building highlevel architectural specifications designing automation process flows implementing process automation solutions using rpa technologies blueprism uipath softomotive experienced collaborating business analysts process owners business partners align unitlevel priorities roadmap successfully manage transformational aspects automation journeys salesforce application developer american modern insurance group plano texas 032020 current designed developed custom salesforce applications using apex visualforce lightning components meet business requirements improve user experience applied objectoriented programming principles create scalable maintainable code salesforce applications built managed salesforce database solutions including custom objects fields relationships validation rules implemented robust salesforce security measures protect sensitive data ensure confidentiality integrity availability integrated salesforce thirdparty applications services rest soap apis improving productivity streamlining business processes conducted thorough testing debugging salesforce applications using tools apex debugger systemdebug statements salesforce developer console collaborated crossfunctional agile teams following user stories sprints scrum meetings deliver highquality solutions within project timelines contributed project management activities gathering requirements creating project plans managing timelines ensure successful project delivery rfq technical project manager ericsson plano tx 012018 032021 managed rpa program including big initiatives various rpa projects drive efficiency cost reduction aligned unit level priorities roadmap successfully manage transformational aspects ericssons automation journey led collaborated business analysts identify relevant automation opportunities improve efficiency reduce costs mitigate risks built highlevel architectural specifications ensuring feasibility functionality integration existing systems led partnerships process owners business partners understand asis processes design automation process flows using visual tools like visio implemented process automation solutions using rpa technologies blueprism uipath softomotive led collaborated converting business requirements automation solution designs directed supported team generate detailed documents related design development delivery solutions like pdd sdd uat test cases pdi odi collaborated teams concept final delivery solution created proof concepts help business recognize feasibility automation solutions developed relevant use cases client engagements led various responsibilities project initiatives project delivery successful deployment managed resolved issues came development discovered handled possible system business exceptions designing recovery exception handling strategies gathered shared clients feedback insights made recommendations process improvement collaborated clients focus process improvement provided timely responses solutions required delivered progress reports regarding performance roi mana automation program worked within agile development technology safe bloiness analyst 092013 012018 ericsson 6300 legacy drive planotx 75024 spearheaded successful adoption ericssons sales tool cast increasing utilization meager 8 impressive 96 resulted annual savings 4 musd automating presales process significant reduction rfp lead time 11 hours collaborated delivery presale teams plan resources forecast costs manage content cast tool included identifying required resources thirdparty service providers vendors materials optimize resource planning cost analysis processes developed interactive dashboards tableau platform visualize data ericsson north americas portfolio housed cast database improved cost analysis processes allowing informed decisionmaking partnered developers automate manual processes resulting significant time cost savings decreasing errors initiative credited primary driving force behind 39 increase standardization reusability metric yeartodate average 6 45 august 2016 provided ongoing training sessions presentations support cast users across north america region facilitate tools adoption optimization developed 6000 standard templates common service breakdown structures offered ericsson north america initiative resulted time savings approximately 11 hours create service quote presale teams earned recognition recipient ericssons operations beyond award 2016 created tableau workbooks perform various types analysis data extracted costing forecasting tools including yearoveryear quarteroverquarter yeartodate quartertodate monthtodate analyses workbooks provided valuable insights allowed informed decisionmaking ofcrational process analyst 042010 092011 iran ghateh led process improvement six sigma kaizen workshops identify asis process gaps improvements resulting 20 increase forecasting planning accuracy internal teams implemented preferred vendorsupplier strategy reducing number suppliers 20 5 resulting streamlined procurement processes cost savings optimized endtoend resource material planning resulting 150k savings 2010 education ms supply chain management university texas dallas 800 west campbell road richardson texas 75080 gpa 387 mo industrial engineering university kharazmi tehran tehran iran gpa 386 certifications bo computer engineering university qazvin qazvin qazvin iran gpa 387 accredit blue prism developer nov 2018 tableau desktop 10 qualified associate nov 2016 certified safe 4 agile 2015 2012 2010