jessica claire 9 resumesampleexamplecom 555 4321000 100 montgomery st 10th floor summary resourceful network engineer 38 years onsite technology network management support services experience develops implements initiatives foster corporate objectives proven history providing supplemental total management support systems successful establishing maintaining networks servers strong aptitude identifying solutions solve client challenges strong knowledge data networks communications outstanding planning interpretation organizational skills detailoriented hardworking committed taking initiative resultsfocused communications professional strength proactive leader strengths communication collaboration proficient leveraging previous experience knowledge promote accountability adept managing concurrent objectives promote efficiency influence positive outcomes hardworking reliable individual strong ability multitasking communication xcel energy field techs offering highly organized proactive punctual teamoriented mentality skills automation tools scripting hardware software configurations cisco wireless routers switches security platforms network debugging switch switching protocols network configuration time management project management technical solutions development technical infrastructure migration network operations self motivated little supervision required familiar service area company education training collin county community college district plano tx 072026 bachelor science computer engineering technology northwestern business college chicago il 072007 associate applied science computer science programming farragut high school chicago il 062005 high school diploma experience mastech digital inc network engineer alpharetta ga 061996092016 met stakeholders presented indepth information hardware software products delivering expertise make appropriate purchasing decisions conducted scheduled maintenance nonpeak hours uninterrupted service collaborated xcel energy communication techs teams support new network installation crossfunctional solutions alignment business strategies maintained ordered stores required xcel energy communication techs required perform daily job projects provide statement work network contractor handled approval procurement billing billing contractor cost maintained smooth operations software hardware network uptime remote access lan wan eradicated multifaceted network issues involving hardware software power communications improved efficiency defining networking standards procedures service levels souther region xcel energy locations responded promptly information assurance notifications detect vulnerabilities protect clients responded 247 user support calls week regarding network issues correct problems check functionality resolutions document support maximized network availability performance monitoring troubleshooting resolving outages scheduling upgrades configured network equipment installations performed lifecycle refreshes performed post installation testing turnkey services provided smooth communications configuring lan technology wireless access points controllers implemented tested validated maintained networking services according solution designs maintained production network according company slas fulfill agreedupon client specifications managed network performance implemented changes improve efficiency configured routers switches wireless controllers access points cisco communication hardware deploy manage lan wan wireless networks employed knowledge ip voip networking l2 l3 network protocols lan wan application data flow planning implementing supporting network structures intel corp systems programmer los angeles ca 061980 061996 managed troubleshot backed restored data operating systems files documents drivers provide comprehensive systems management support delivered comprehensive training internal offsite users optimize systems maintenance resolve recurring issues controlled troubleshot backed restored data operating systems files documents drivers secured applications rolling patches solutions vulnerabilities established compatibility thirdparty software developing modification integration program increased system security performance proactive changes kept flexible schedule resolved afterhours weekend emergencies quickly accurately promoted continuous improvement governance processes performed preventative maintenance upgraded systems improve network system data availability integrity provided effective resolutions issues escalated problems knowledgeable support quality service leidos computer operator ofallon il 021976 061980 operated wide range machines including computers printers paper sorters fastpaced environment provided technical operational support entire organization reviewed analyzed recommended software solutions specific project needs produced accurate detailed daily reports processing measuring progress updated hardware software security protections latest standards troubleshot system alerts issues rectify issues demonstrated leadership making improvements work processes helping train others