jessica claire 9 resumesampleexamplecom 555 4321000 montgomery street san francisco ca 94105 professional summary highly motivated sales associate extensive customer service sales experience outgoing sales professional track record driving increased sales improving buying experience elevating company profile target market education university north carolina chapel hill nc 1998 psychology psychology campbell university buies creek nc 1996 mba meredith college raleigh nc 1993 bs marketing marketing experience hd supply team lead web pm pasadena ca 092010 052012 increased site visits number redeveloped direct email marketing strategy eliminated bugs interfering user experiences generating number positive customer feedback comments lenovo web pm city state 072009 092010 updated managed existing website properties describe industry company presented pros cons various design approaches design teams management solicited feedback validation business technical team stakeholders lenovo inside sales account manager city state 2005 072009 innovative international technology company formed result acquisition lenovo group ibm personal computing division global leader pc market manufacturing cuttingedge reliable highquality pc products providing customers around world smarter ways productive competitive responsible driving business existing accounts supporting field sales executive within nynj metro area adp broadridge financial colgatepalmolive prudential financial cytec industries review customer requirements propose product service solutions responsible conducting customer sales meetings via conference calls determine customer requirements discuss product transitions propose hardware services solutions achieved 152 sales objectives last quarter 115 sales objectives last three quarters analyze territory manage weekly forecast pipeline load within li crm tool demand manager coauthored training materials internal processes fpt custom model creation bids01 dac01 conduct training sessions mentor new employees vantage marketing inc account manageroperations manager city state 012000 012005 manufacturers representation firm specializing hybrids power supply products printed circuit boards dc cooling products serving markets automotive telecommunications medical devices security electronics provide liaison negotiation price presentation support domestic customer request quotation foreign manufacturer member sales team responsible meeting corporate revenue goals average sales grown 134 last 5 years review engineering drawings specifications resolve questions discrepancies order insure customer expectations requirements met developed quality failure notice tracking system order provide better response time customer review beta testing report initiate corrective action necessary meet established engineering design quality requirements foster strong client relationships conducting domestic international site visits review pricing quality issues responsible new business development researching potential clients contacting key engineering purchase department personnel develop manage coordinate marketing strategies new products services identify monitor industry trends may impact current future business transactions manage daily office operations including employee payroll benefits purchase travel requisitions expense reimbursements site maintenancerepairs train new employees american car care inc dba fix fly car care center rdu airport customer service manageroffice manager city state 19932000 complete car care facility focusing business travelers fleet accounts developed maintained quality service program resulting rating 97 customer satisfaction authored implemented operating procedure handbook quality service measurement systems jointly designed customized application software data trac windows 98 operating system used consultative sales skills sell services large fleet accounts resulting increased revenues 27 margin 49 managed sales activities six customer service representatives providing administrative support three department managers stayed informed federal state regulations affect company employees defined candidate requirements perform hiring functions provided training guidance new employees within department professional affiliations pmp skills administrative support adobe adobe photoshop adp automotive benefits brio business writing competitive hardware computer applications conflict resolution crm client clients customer satisfaction customer service dc driving edge electronics engineering design financial hiring hyperion ibm lan managing marketing strategies market maximizer meetings mentor access microsoft access microsoft office office 97 publisher windows 2000 2000 windows 98 98 windows xp negotiation new business development operating system payroll personnel power supply pricing processes quality quickbooks repairs researching sales skills sales seminars telecommunications training materials