jessica claire resumesampleexamplecom 555 4321000 montgomery street san francisco ca 94105 professional summary detailoriented professional dedicated employee positive attitude highly reliable resourceful multitask oriented proficient excel word eight yearsplus experience customer service product support working confidential information high value clients four years extensive experience reconciling deposits accounts gl accounts organized determined finish tasks time customer satisfaction skills strong organizational skills customer service quality assurance attention detail dependability fast learner active listening skills adaptive team player education aib college business des moines iowa may 2009 bachelor science business administration scott community college bettendorf iowa may 2003 associate arts liberal arts work history bankers trust companies electronic bankingach specialist city state 022008 current process ach automated clearing house returns incoming ach files execute daily monthly balancing 17 electronic banking general ledger demand deposit accounts research discrepancies submit atm adjustments disputes complying federal regulation e open process new internet banking bill pay registrations process receive wires federal reserve bank perform daily balancing prepaid cards atm transactions provide operational support highvolume financial institution operations assist customer employee relations along individuals answer questions explain information related electronic banking needs acquired proficient skills microsoft office word excel outlook power point bankers trust companies lockbox representative 082006 022008 applied data entry skills input client information opened sorted mail many commercial banking companies prepared mail data entry balanced batch final reports computed recorded proofread data records reports