jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom summary comercial banking representative demonstrated command mortgage type expert developed aptitude action action multilingual fluent language language offering solid comprehension cultural diversity job title talent task task strong knowledge area expertise area expertise communicative teamoriented proficiency software proven history fostering action meet team individual management objectives talented branch manager successful improving team effectiveness area expertise area expertise challenging markets detailoriented professional seeking take new role dynamic environment emerging company skills debt credit management account coding aptitude equifax application engine financial planning expert customer servicefocused organization process improvement experience commercial banking relationship iii 011999 current usbank city state customer service communications business operations planning coordination relationship development administrative support developed strengthened client relationships support company service business objectives analyzed applicants financial status credit property evaluation determine feasibility granting loan performed daily maintenance loan applicant database provided expert financial advice mortgage educational personal loans educated customers variety loan products available credit options promote valuable decisionmaking created financial analysis reports commercial real estate borrowers financial statements lease reviews market research improved operations working team members customers find workable solutions provided excellent service attention customers facetoface phone conversations improved customer satisfaction finding creative solutions problems recognized management providing exceptional customer service used microsoft manage client relationships supervisor first touch communication 111996 051998 first touch conmunications city state worked effectively authorities obtain permits resolve site issues scheduled project plans employee hours planned directed site installation work engineering activities get equipment controls set verified ran new wiring cables connect systems bypass faults prepared accurate estimates work orders based expected labor parts requirements job diagnosed isolated system malfunctions visual inspections testing instrumentation software systems accounting teacher 031993 031995 university carabobo city state helped recruit students business program assisted registration activities directed placement individuals appropriate courses met students understand educational desires identify current issues provide advice academic career vocational plans evaluated graded students classwork papers assignments assess course success student understanding materials met course department instructional goals integrating key competencies lesson plans helped students understand topics initiating moderating classroom discussions developed incentives keep participants class engaged material improved operations working team members customers find workable solutions improved customer satisfaction finding creative solutions problems demonstrated selfreliance meeting exceeding workflow needs worked closely team members deliver project requirements develop solutions meet deadlines office administrator accounts 091992 091994 marketing company city state followed detailed endofmonth accounting procedures verify proper balancing accounts readiness new month coded invoices records maintain organized accurate records tracked income expenses business using software switched software software modernizing processes digitizing number type documents verified vendor accounts reviewing documentation rectifying issues contacting account holders analyzed day payments created detailed reports identify suggest remedies areas improvement applied mathematical skills calculate totals check figures correct problems physical digital files compiled budget documents monitored costs maintain control systems reconciled bank credit card accounts monthly assessed data information check entries calculations billing codes accuracy maintained full compliance executing tracking bank reconciliations ap invoicing billing collections supported human resources certifying processing payroll electronic deposits pay adjustments distributing checks zero lag time tracked expenses entered deposits oracle financials reconciling monthly bank accounts verify accuracy implemented program create daily spreadsheets streamline financial reporting education training bba accounting 031995 university carabobo maracay