jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom summary dedicated professional solid background office environments ready take new challenges commitment excellence personable communicator friendly demeanor talented building rapport coworkers clients outstanding capabilities problemsolving conflict resolution works effectively teams well independently fastpaced environments organized detailoriented 8 years cash handling customer service experience driven maintain confidentiality records client information goalfocused maintaining high levels accuracy efficiency friendly strong interpersonal skills experience excelling prioritizing completing multiple tasks simultaneously following achieve goals proficient microsoft software motivating teams top performance mentoring training coaching compassionate understanding seeking employment medical treatment facility motivated apply personal professional experience abilities enhance operations eager learn something new skills problemsolving ethical standards leadership adaptability financial expertise office operations money handling communication skills friendly energetic exceptional customer service strong work ethic organized detailoriented proofreading experience personal banking representative 012017 current great western bank oakland ia hardworking mentality researchdue diligence ms officeexcelpowerpointoutlook reliable flexible advising training mentoring documentation reporting planning time management reviewing paperwork verifying information sensitive material handling strong interpersonal skills dedicated team player conducted special service account transactions customers including ordering checks placing stop payment orders helped customers open close accounts apply loans make sound financial decisions received cash checks deposit including verifying amounts endorsements examining cash prohibit acceptance counterfeit bills responded assisted customers account inquiries updates explained bank services financial products applicable fees customers handled portfolio customers reviewed accounts signs discrepancies fraud nonpayment issues managed escalations polite service knowledgeable support unsurpassed professionalism satisfy needs protect bank reputation identified customer financial needs goals objectives offered appropriate financial products suit needs cultivated positive relationships key stakeholders decisionmakers part successful business practices attended local gatherings networking events bank representative establish community relations generate potential customer leads counted much 150000200000 daily funds manual machineassisted methods completed daily cash balancing including atm reconciled cash checks computer records end shift promoted facility security monitoring customer behaviors following established protocols protect individuals assets increased knowledge banking products services actively participating available training classes workshops offered employees offered take additional shifts holidays busy periods alleviate staffing shortages partnered loan mortgage officers financial advisors provide clients optimal financial solutions increased teller efficiency developing implementing improved service methods ordered supplies materials secure inventory sensitive propriety items processed 100 transactions per day including money transfers deposits withdrawals expanded client base consistent product promotion sales strategy promoted diverse array financial products continuously acquiring new industry knowledge used various office machines scan fax print financial documents expanded customer relationships maintaining regular followup processes rapport customer initiated training sessions coached employees develop effective staff supervised monitored team productivity observing daily activities oversaw daily workloads workflow smooth operations identified personal strengths weaknesses adjusted techniques enhance performance accepted constructive criticism improve skills tjessicad mentored new employees maximize team performance achieve daily performance objectives maintained open professional team relationships quickly identify resolve issues hostess cashier 062012 062017 arbor terrace senior living glenarden md processed efficient accurate cash check debit credit card payments using pointofsale system counted drawers start end shifts validate daily records uphold accounting accuracy tjessicad new team members cash register operation restaurant roles customer service crosstjessicad waitressing hosting bussing roles order provide skilled backup team members welcomed customers sat according seating chart waitress rotation implemented kept checkout areas clean organized filled beverages delivered food customers well cleaned tables afterward resolved issues regarding customer complaints escalated worsening concerns troubleshot resolved issues cash registers card scanners printers mentored front house personnel company policies customer service techniques professional communication championed 100 guest satisfaction providing excellent dining experience developed implemented strategies enhance team performance improve processes increase efficiency performed restaurant walkthroughs gauge timeliness excellent service quality communicated well used strong interpersonal skills establish positive relationships guests employees performed checkouts servers bartenders ensure tickets accounted resident assistant 082016 122016 missouri state university city state participated meetings training including person group development managed administrative tasks including maintenance requests room change process incident reports devised various programs students including social educational recreational programs served positive role model diverse group individuals responded assisted needs 60 students floor hundreds students building advised personal career academic worries advised assisted students issues hygiene cleanliness nutrition utilities assisted resolving student conflicts disputes motivated students become involved campus maintained student safety ensuring campus rules followed developed deepened relationships residents fellow staff led meetings every month receive resident concerns educate changes policies procedures led campus tours new resident orientation ongoing educational sessions responded crisis situations quickly maintain calm immediately determine level assistance needed conducted rounds rooms building check compliance safety issues worked improve student outlook daily living compassionate care maintained clean wellorganized environment promote happiness safety conducted weekly meetings directors assessed advocated resident needs recommended solutions strategies improve resident care satisfaction fostered relationships residents worked new residents optimize acclimation ease transition new living environment education training high school diploma 052015 sidney high school sidney ne bachelor science psychology 052021 missouri state university springfield mo