jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom summary passionate highly motivated individual 5 years business analyst experience agile waterfall environment take joy pride involved systems enhancements turn grows business make life end users easier experienced business analysis tools like jira azure visio excel powerpoint experienced requirements elicitation development user stories testing skills intuitive analytical thinking proffer logical effective possible solutions jira ms projectms visio microsoft 365word teams outlook powerpoint excel access axure sharepoint scrum sql visual studio sql management studio sapagile scrumkanban waterfall methodologies use caseuser stories creation designing ui prototypes creation ui specifications documents requirement gathering project methodologies program project planning quality assuranceuat business process flows testing great team player fast learner selfstarter motivated agile efficient trainable great interpersonal skills experience business analyst 112019 current atlantic telenetworks co proactively reading studying business documentsprocess flows drive planning requirements drive continuous improvement business process improvement requirements gathering designing updating business process flows using visio pay high attention details excellent planning skills communicating skills ensure team understanding scope project constantly determining translating business requirement solution defining comprehensive stories system process enhancement changes partnering product management key stakeholders foster innovation translating rough business requirements tangible easy understand user stories responsible scheduling leading meetings provide architectural solutions preliminary design analysis planning implementation operations application creates workflow business diagram using microsoft visio maintaining requirement traceability matrix rtm related document integration business solutions organizational goals reaching consensus stakeholders manages oversees user acceptance conduct business validation cycles smes ensure project deliverables meets specific business requirements creates presentations concise wellresearched manner new product feature ideas opportunities collaborating product owners create ad hoc reports coordinate backlogs grooming using jira kanban board participates sprint review meetingdemo fully involved sprint planning retrospective meetings develops user stories functional requirement specifications various business requirements creating descriptions prioritized user stories using jira organize facilitate business prioritization meetings creating release notes release determines new features impacts existing system business process manage integration functionality new system interviewed business clients analyze business requirements recommend design technological improvements business processes operational procedures developed process mapping current future business processes prototyped new procedures trained new users software enhancements led project teams internal external achieve project defined milestones deliverables translated business user concepts ideas comprehensive business requirements design documents created project plans accordance project management framework standards procedures identified ongoing issues gaps within project plans eliminate implementation issues planned facilitated reported quality assurance testing efforts business analyst 022018 112019 atlantic telenetworks albuquerque nm developed software applications using agile scrum methodology identified analyzed user requirements procedures processes develop optimization strategies collaborated stakeholders define features integrations partnerships redesigned processes maximize benefits quantifiable improvement business metrics illustrate roadmaps future projects remained current latest developments advancements automate modernize systems identified needs customers promptly efficiently assisted prioritization meetings retrospective meetings assisted sprint review gathering business requirements refinement requirements functional nonfunctional requirements assisted development user stories supported uat sessions support specialist 092017 022018 calspan corporation newport news va installed supported desktop software titles addons tackled troubleshooting problem resolution support enduser technical issues monitored use maintain compliance established processes policies guidelines handled customer service issues providing guidance escalating advanced support stayed abreast latest software developments enhance job knowledge served first point contact incoming technical service calls emails junior business analyst 072015 042017 atlas executive consulting norfolk va performed software engineering processes using waterfall methodology created business requirements documents brd functional requirements documents frd use cases scribed business requirements gathering sessions business stakeholdersbusiness owners organized followup meetings business stakeholderbusiness owners confirmation signoff business requirements document interactionsmeetings subject matter experts smes review functional requirements confirmation supported business requirements testing activities quarterly review business process understanding business business created umls using visio lucidchart provide visualization process flow activity diagramsuse case diagrams system communicated customers competitors suppliers stay abreast industry business trends performed series gap analysis user acceptance testing uat remained current latest developments advancements automate modernize systems identified needs customers promptly efficiently education training associate science 052019 lonestar college montgomery tx bachelors degree computer science 052015 ekiti state university nigeria