jessica claire resumesampleexamplecom 555 4321000 100 montgomery st 10th floor professional summary friendly patient advocate trained ms office california medicaid portals ibm ace pbar medical billing applications advocatia software compliance requirements detailoriented hardworking reliable successful working hospital social service entities state local county departments insurance companies achieve positive allaround outcomes skills quality assurance organized nature caseload management insurance understanding patient rights resource utilization relationship building interdepartmental cooperation medicaid knowledge activity monitoring verbal written communication chart pulling appointment scheduling document filing system updates insurance verifying property tours inspections maintenance knowledge marketing advertising customer servicefocused tenant eviction laws contract negotiation city county regulations scheduling accounting appointment setting bank reconciliation preparing property agreements administrative support database management education palm springs high school palm springs ca 061998 high school diploma certifications licensed ince 2017 licensed real estate agent since 2019 work history bump health patient advocate peoria il 022017 current assisted patients understanding individual rights responsibilities regards care coverage payment utilized knowledge available resources help patients select appropriate courses obtain relevant support responded patient concerns questions compassionate knowledgeable service reviewed patient claims bills medicolegal documents accuracy entered details computer systems managed database information worked effectively staff departments coordinate resolutions maintained documentation patient activities coverage issues hospital actions collected reviewed patient information assess eligibility special programs helped patients file appeals insurance denials worked insurance companies resolve disputes followed document protocols safeguard confidentiality patient records helped address client complaints timely corrective actions appropriate referrals facilitated communication patients various departments staff organized patient records database facilitate information storage retrieval applied administrative knowledge courtesy explain procedures services patients offered simple clear explanations help clients families understand hospital policies procedures assisted recovery process offering covered california enrollment assistance california medicaid enrollment assistance vacasa vacation rental property manager brinnon wa 052015 012017 maximized rental income minimizing expenses effective planning control developed annual operating budgets forecasts well sales marketing plans coordinated appointments show marketed properties conducted inspections property grounds buildings equipment identify maintenance concerns direct timely repairs collected maintained careful records rental payments payment dates worked closely clients facilitate appropriate loans inspections credit reports introduced monitored effective lease renewal programs maintain high occupancy rates communicated effectively owners residents onsite associates responded common area maintenance cam inquiries delivered emergency 24hour oncall service tenants building issues administered propertyrelated budgets reviewed invoices tracked costs kept properties compliance local state federal regulations completed annual rent calculations using housing database software keller williams realty chaparral country club property manager office administrator city state 012013 052016 optimized organizational systems payment collections apar deposits recordkeeping managed supervisor itinerary appointments streamlined scheduling procedures improved office operations automating client correspondence record tracking data communications implemented project management techniques overcome obstacles increase team productivity improved customer satisfaction scores application superior conflict resolution problemsolving skills developed internal requirements standards minimize regulatory risks liability across programs maintained primary relationship accountability clients overall servicing responsibility client satisfaction maximize profitability client relationships oversaw appointment scheduling itinerary coordination clients personnel prepared variety different written communications reports documents