jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom professional summary enthusiastic banking operation associate eager contribute team success hard work attention detail excellent organizational skills clear understanding exceptional customer service strong banking ethics training disaster recovery build long term relationships customers motivated learn grow excel financial industry skills cash handling expertise organization problem resolution signature verification team player conflict resolutions self directed mindset meticulous details strong banking ethics customer service business operations spanish translation energeticpositive bulk filing reliable log book maintenance high level accuracy work history banking operations specialist 052020 current bank utah sandy ut branch bank tellerreceptionist greet welcome guest person telephone assure promptly attended account officer meeting maintain logs visitors tracking numbers checks receive daily incoming correspondence sort deliver addressee deactivate alarm main vault opening branch activate alarm closing main vault answer telephone take relay messages transfer phone calls accordingly comply procedures rules regulations clean desk policy process safe cashor check deposits withdrawals merchants reviewing transaction extreme attention details issue official checks andor counter checks conducting ofac payees process foreign exchange clients needing euros brazilian reales open new domestic shore accounts approved compliance process maintenance accounts alert messages restrictions undeliverable mail title changes account types account officer codes withholding status dates following proper polices procedures approvals order cash foreign currency checkbooks arranging daily work folders upon completion daily reports daily reconciliations cash transactions ctrs pods imaging imaging specialist sort andor prepare hard copy records scanning proper cover sheets scan hardcopy files electronic images assure quality image quantity documents accurate perform work established production rate ensuring time sensitive items completed processed deadlines release information accordance established polices procedures regulatory requirements prepare boxes placement scanned documents accordance process offsite pick file accordance retention requirements jack henry dept information processing specialist responsible researching complex questions transactions resolved within minutes frequent interaction internal lead supervisory staff ensures deadlines met daily basis answer questions branches department employees reviews items reports quality issues appropriate levels verify balances create batches place holds place credits andor debits reverse delete transactions usd foreign accounts accordance policy procedures process ach incoming outgoing origination files process bank expense invoices received accounts payable department wire department wire processinginvestigations specialist receives reviews process outgoing wire instructions received following strict verification process accordance policy inputs instructions system initiates corrective action needed assist account officers internal departments questions related wire transfers provide first level support wire issue escalate issue deemed necessary notify account officers internal departments incoming wire transfers received swift messages responded accordingly following proper polices procedures create library outgoing wire templates daily funding perform wire transfer investigations usd foreign currency properly logged gl reconcilement executing batch transaction entries needed domestic foreign wires fees ensure funds properly accounted balancing wire system opening closing balancing wire proceeds general ledger account establish relationships banks via swift needed maintained confidentiality bank records client information prevent mishandling data potential breaches head vault teller 022011 052015 abound credit union elizabethtown ky completed highly accurate highvolume money counts via manual machinedriven approaches pclaireted products services customer consistently achieve sales targets monitored customer behaviors upheld strict protocols prevent theft assets upheld strict financial controls keeping funds secure accurately transferring monies volunteered extra shifts holidays busy periods alleviate staffing shortages executed customer transactions including deposits withdrawals money orders checks provided highlevel customer service friendly approach strong professionalism timely assistance customer transactions processed quarterly vault atm audits zero error rate answered telephone inquiries banking products including checking savings loans lines credit maintained balancing record 100 rate accuracy trained employees cash drawer operation system completed daily reports daily recaps overrides ctrs assistant head teller 052007 012011 marathon bank city state completed highly accurate highvolume money counts via manual machinedriven approaches upheld strict financial controls keeping funds secure accurately transferring monies monitored customer behaviors upheld strict protocols prevent theft assets executed customer transactions including deposits withdrawals money orders checks rapidly efficiently prepared customer atm cash change orders processed quarterly vault atm audits zero error rate provided highlevel customer service friendly approach strong professionalism timely assistance customer transactions answered telephone inquiries banking products including checking savings loans lines credit ged education department education sanjuan pr associate arts business administration borough manhattan community college city university new york new york ny