jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom professional summary accomplished operations specialist bringing 2 12 years proven administrative expertise including united states marine corps regulations procedures strong prioritization planning critical thinking skills multitask fastpaced settings highly organized diligent adaptable dynamic needs eager learn grow civilian world work new people share skills past accomplishments went hardest military training parris island south carolina used microsoft excel develop training tracking spreadsheets communications skills well point due work ethics working many marines telephone calls emails time management prioritize get important jobs first manage task others get needs done skills excellent work ethic verbal written communication organization microsoft office keyboarding skills office administration organization time management assessing risks identifying hazards safety guidelines briefing leadership computer skills critical thinking good listening skills flexible adaptable customer assistance cleaning procedures time management skills money handling coaching mentoring cleaning sanitizing cash handling cash register skills written verbal communication decisiveness initiative integrity endurance customer service work history aviation operations specialist 072018 012021 lettuce entertain enterprises tinley park il prepared distributed teambased communications foster collaboration enhance team morale composed internal memos external correspondence senior management reviewed documentation eliminate errors sorted opened routed incoming correspondence deliveries help senior leaders respond quickly business customer requirements created updated physical records digital files maintain current accurate compliant documentation created welcoming environment customer greeting assisting well quickly responding customer inquiries needs performed clerical work sorting mail restocking supplies typing documents handled equipment chemicals materials properly caution used time management efficient cleaning methods meet deadlines actively listened customers handled concerns quickly escalated major issues supervisor developed maintained courteous effective working relationships created plans communicated deadlines ensure projects completed time created spreadsheets using microsoft excel daily weekly monthly reporting used critical thinking break problems evaluate solutions make decisions demonstrated respect friendliness willingness help wherever needed responded emails correspondence facilitate communication enhance business processes server 062017 022018 howley bread group newington ct kept work areas clean neat times communicated kitchen staff complete orders quickly kept work food areas pristine meet presentation food safety requirements kept work areas clean neat free safety hazards prepped food items later use save staff time busy hours alerted customers food orders ready pickup action answered questions regarding menu items suggested drinks exceeding guest expectations restocked napkins plates straws well beverages prepared beverages filled food orders customers welcomed guests personable attitude smile offering bring beverage orders reviewing menu options explained menu options efficiently took orders keep line moving addressed guest concerns complaints quickly thoroughly promote satisfaction manager 082015 042016 handels homemade ice cream yogurt city state demonstrated new products procedures techniques employees trained new employees specific job requirements helped customers complete purchases locate items join reward programs promote loyalty satisfaction sales numbers processed pos transactions including checks cash credit purchases refunds restocked arranged organized merchandise front lanes drive product sales counted cash register drawer beginning end shift maintained cleanliness organization areas establishment processed sales transactions including cash debit credit monitored amounts ice cream flavors replaced depleted offered samples new ice cream flavors customers maintained menu knowledge provide recommendations answers customers questions served customers ages speed efficiency keeping team running smoothly helped patrons decide flavor choose supporting dietary restrictions personal preferences ease carefully scooped ice cream cones dishes focusing proportions presentation regularly cleaned maintained softserve ice cream yogurt dispensing equipment explained ice cream flavors toppings sundaes frozen concoctions customers greeted incoming customers provided friendly customer service high school diploma 062018 west high school torrance ca education