jessica claire resumesampleexamplecom 555 4321000 100 montgomery st 10th floor professional summary human resources hr business partner driven bringing innovative approach hr management creating diverse teamdriven inclusive environment fosters room development growth skills performance management employee relations onboarding employee engagement talent management hr policies performance appraisals training programs labor relations education bowie high school bowie md 061997 high school diploma certifications june 2021 mckinsey black management accelerator program problem solving business strategy november 2017 michigan state university workforce management development certificate human resource management certificate work history risk strategies company human resources business partner youngstown oh 082013 current oversees strategiclevel hr management towards growth development assigned district stores association manages daytoday operation directing formulating hr processes initiatives across 19 giant stores dedicated inclusively retaining motivated talented diverse staff leads corporate growth competitiveness effective performance management systems proactive implementation strategic programs intervention problem solving oversees facilitates monitors successes opportunities deficiencies departmental programs store visits surveys exit interviews data analysis ensures service self exhibiting standard excellence integrity produces respect creates vision enlists constructive support works implement strategic intervention response feedback provides oneonone coaching facilitates managementtraining sessions actively enhances staff recruitment retention associate relations operational issues compensation performance management contract compliance assesses training needs drives development training modules address specific management programs advises counsels store managers consistency company policiespractices legal considerations compliance regulations company prioritiesadvocating company associate concerns utilize strategic workforce plans drive talent recruitment pipeline initiatives collaborate talentlearning newinnovative recruitment methods represents organization personnelrelated hearings investigations conducts resolves equal employment complaints associate disputes union grievance meetings ensures diversity within talent acquisition ensuring balanced diverse slate candidates positions recruited manages full cycle recruiting hiring onboarding new employees tommy bahama store manager waikoloa hi 062009 082013 managed store staff effective store merchandising giant stores community involvement recruited managed staff 125 created exceeded budgeted goals weekly monthly quarterly basis drove sales 20 effective merchandising exceeding previous years bottom line utilized weekly quarterly sales planners achieve high gross profits compliance state federal laws oversaw payroll supplies maintenance costs utilities accident claim expenses trained established customer service manager non perishable manual ensure proper store operation upon store managers absence reduced maintained proper inventory levels store utilizing ordering systems company best practices enhanced training development new staffers ongoing training existing staff identified qualified staff participate training programs would advance management positions facilitated giant food stores community involvement working closely neighborhood associations schools churches provide best class service community addressed feedback customertracking studies ensured consumer questions complaints handled timely delivered exceptional customer service holding staffers accountable achieving results transdevna customer service manager atlanta ga 072006 062009 recruited interviewed coordinated hiring panel potential store associate candidates coordinated new employee orientation departmentspecific training conjunction training coordinator managed monitored 70 associate development plans progress maintain diverse frontend environment oversaw managed entire store community include frontend operations oversight cash office customer relations managed fund raising events gift certificate programs ensured high level customer service documented frontend associate performance issues took disciplinary action needed analyzed store turnover figures order develop effective action plans appropriate department managers coordinated represented company job fairs local community events awards top women grocery progressive grocer awards excellence community leader 2010 2011 2012 awards excellence hrbp year 2017