jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom professional summary strong organization time management skills attentive detail extremely productive high volume high stress environment excellent communicating levels demonstrate superior customer service self confident highly dedicated self motivated goal oriented team player proficient microsoft applications peoplesoft currently working towards bachelors accounting plans obtain mba test case scenarios creative quality assurance organized finance accounting account management multitasking negotiation skills process implementation skills webbased reporting tools workflow analysis microsoft office suite team leadership data management selfmotivated work history business analyst 032007 current rowe price philadelphia pa create hr departments business units generate payroll establishments used eeo reporting generate payroll locations tax locations used correct payroll tax reporting local tax reporting developed set metrics derived raw company data track improvements organizational efficiency mapped current processes offered recommendations improvement recommended operational improvements based tracking analysis conducted interviews key business users collect information business processes user requirements managed annual external audit matched purchase orders invoices recorded necessary information managed testing cycles including test plan creation development scripts coordination user acceptance testing reviewed files records documents obtain information respond requests created custom macros microsoft excel outlook streamline daily weekly monthly processes improve productivity creating ad hoc report within usbank website generation transmition reconciliation biannual espp customer servicesales associate 012005 012007 home depot enfield ct greeted assisted customers extraordinary customer service skills met andor exceeded monthly sales quotas received processed inventory merchandise markdowns floor displays incoming inventory store room inventory control managerassistant store manager 012002 012005 scentrific city state conducted monthly annual inventories 6 stores maintained accurate stock records schedules enforced ontime shipment products create exceptional customer experiences divided cargo received account number intended location matched purchase orders invoices recorded necessary information managed annual internal audit developed set metrics derived raw company data track improvements organizational efficiency skills customer service customer service skills hr inventory marketing strategies organizing payroll peoplesoft pos reporting sales sales reports sap scheduling tax upgrade bachelor science accounting 2020 western governors university salt lake city ut associate science accounting lone star college system tomball tx certification accelerated training center sept 2012 etec houston texas education