jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom summary professional sales management executive 17 years experience leadership roles attending customer needs converting prospects increase sales accomplished emphasizing service features benefits preparing sales order forms developing reports expert overcoming objections prospective customers maximize sales opportunities skilled decreasing risk spending increasing sales customer satisfaction organized dedicated streamlining proceduresself organized self motivated hardworkingresutsfocused perfect leadership communication skills skills market trends understanding sales market development staff training development budgeting expenditures market trend analysis customer trend analysis operating procedures policies customer complaint resolution sales quota management relationship building problemsolving sales projections problem solving team recruiting onboarding customer service sales statistics analysis performance evaluations decision making sales program coordination sales records management territory management sales presentations lead development project management marketing initiatives problem investigations turkish association appraisars member expert turkey courthose commercial appraising fields capital markets board turkey corporate governance rating specialist licence 072016 capital markets board turkey credit rating specialist licence 072016 capital markets board turkey capital market activities advanced level licence 062015 licence capital markets board turkey real estate appraisers032016 capital markets board turkey derivative instruments licence 062015 experience expert sme banking manager 022015 092017 bmo san francisco ca defined framed complex issues developed processes support decision making presented conferences briefings educating prospective clients services mastered processes focused continuous innovation provide worldclass service clients researched key business issues collecting analyzing quantitative qualitative data leveraged data analytics software perform tasks converted financial data resulting compelling graphical story mitigated project conflicts proactively seeking acceptable outcomes acceptable stakeholders conducted formal presentations inform seniorlevel audiences formulated implementation plans evaluating effectiveness actions programs interacted subject matter experts bring highest level expertise service engagement developed client proposals outlining project structure approach work plan applied techniques analyze requirements system capabilities workflows translated needs issues ideas effective strategies action plans designed survey questionnaires gather highquality data insights delivered consulting services created investment scenarios using established framework offered presales consultations via telephone facetoface meetings supporting sales marketing teams collaborated stakeholders contribute recommendations deliver client objectives collaborated across organization meet needs client research placed orders customer purchases personal inventory maintain consistent stock conducted events online individual homes promote products kept customer information confidential handled details accurately delivered high level service customers effort build upon relationships future maintained current knowledge market trends help clients feel fashionable flattered styles encouraged team eight consulting professionals make sales provided training effective strategies motivated members documented research findings prepared polished reports highlighting results potential improvement strategies reviewed diverse organizational problems assess concerns workflows communication cost controls supervised freelance manufacturing foreign trade transportation construction etc businesses overseeing personnel finances daytoday business operations met clients discussed scope project ascertain long would take resources would needed evaluated internal systems prepared training initiatives mitigate ongoing problems partnered different project stakeholders gain valuable insight operations improve results collaborated ceo establish enhance procedures increasing efficiency labor investment devised new improved records management programs organize protect data resolved management financial ssues implemented corrective actions prevent recurrence studied finance project management foreign trade marketing corporate governancereal estate valuation credit rating valuation engineering techniques develop implement enhancement recommendations facilitate efficient company management commercial portfolio manager 012014 012015 burgan bank city state met clients regular basis discuss market trends portfolio adjustments performance details evaluated risk gauged relative valuations identified threats built presented investment proposals clients made proactive adjustments portfolios due market trends facilitated new investment strategies address areas underperformance reviewed rebalanced client portfolios adhere client investment limits recommended methods increase yields reduce risk exposure provided options high net worth clients increase yields minimize risk calculated realtime pl client portfolios reconciled accounts daily utilizing software developed annual branch business plan maximum profitability effectiveness established budgets strategic business plans daily operations articulated growth objectives operating plans maintained current accurate cash balances programs departments projects oversaw preparation corporate balance sheets income statements financial reports set reinforced consistent compliant control operational policies accounts tracking reconciliation reporting managed contract administration maintained files validated codes monitored reporting negotiated contract terms rates banking institutions increase profitability evaluated accounting financial reporting systems assess quality identify concerns devise enhancement strategies monitored 75 corporate client relationships deliver exceptional service interviewed average 50 loan applicants per month provided expert financial advice mortgage educational personal loans commercial corporate portfolio manager 092012 072013 akbank city state met clients regular basis discuss market trends portfolio adjustments performance details evaluated risk gauged relative valuations identified threats built presented investment proposals clients made proactive adjustments portfolios due market trends facilitated new investment strategies address areas underperformance reviewed rebalanced client portfolios adhere client investment limits recommended methods increase yields reduce risk exposure provided options high net worth clients increase yields minimize risk accomplished least 95 returns year year completed monthend yearend closings kept records auditready monitored timely recording accounting transactions enhanced financial performance metrics networking create successful sustainable relationships established budgets strategic business plans daily operations articulated growth objectives operating plans led banking tasks business administration financial decisionmaking ensure firstclass client services set reinforced consistent compliant control operational policies accounts tracking reconciliation reporting negotiated contract terms rates banking institutions increase profitability evaluated historical current forecast data determine opportunities development enhancement evaluated accounting financial reporting systems assess quality identify concerns devise enhancement strategies monitored 50 corporate client relationships deliver exceptional service interviewed average 25 loan applicants per month provided expert financial advice mortgage educational personal loans sme commercial portfolio manager 092005 092012 garanti bank city state met clients regular basis discuss market trends portfolio adjustments performance details evaluated risk gauged relative valuations identified threats built presented investment proposals clients made proactive adjustments portfolios due market trends facilitated new investment strategies address areas underperformance reviewed rebalanced client portfolios adhere client investment limits recommended methods increase yields reduce risk exposure provided options high net worth clients increase yields minimize risk completed monthend yearend closings kept records auditready monitored timely recording accounting transactions enhanced financial performance metrics networking create successful sustainable relationships received garanti bank portfolio managers award 98 rate closed loans articulated growth objectives operating plans led banking tasks business administration financial decisionmaking ensure firstclass client services established budgets strategic business plans daily operations maintained current accurate cash balances programs departments projects oversaw preparation corporate balance sheets income statements financial reports set reinforced consistent compliant control operational policies accounts tracking reconciliation reporting managed contract administration maintained files validated codes monitored reporting negotiated contract terms rates banking institutions increase profitability evaluated historical current forecast data determine opportunities development enhancement evaluated accounting financial reporting systems assess quality identify concerns devise enhancement strategies monitored 250 average client relationships deliver exceptional service interviewed average 50 loan applicants per month provided expert financial advice mortgage educational personal loans education training english language institute expression 122002 nassau community college garden city ny completed professional development expression courses 2 section 09282002 04242003 dates intensive course englishasasecondlanguage education 072002 embassy ces new york ny completed 260 lessons continuing education intensive course english second languageachieved advanced degree bachelor science industrial engineering 062001 selcuk university turkey industrial engineers club member honorable studient recipient ranked top 10 class turkish education society recipient major management thesis problem solving production management fields mba marketing management research hofstra university hempstead ny languages english negotiated arabic negotiated accomplishments banking smegaranti bankas russian negotiated internet banking campaigngaranti bank turkey 1st pos campaign garanti bank turkey 1st corporate business pension campaign garanti bank turkey 1st agriculturel card campaigngaranti bank turkey 1st cheque book campaignmgaranti bank territory 1st commercial banking spot awardgaranti bank sme banking turkey district 1st grades banking commercialakbank turkey 1st commercial card campaign yapi kredi territory 1st certifications basic accounting education ifa education consulting 2005 efficieny stress masters training international 2006 mortgage expert certification program istanbul bilgi university 2008 financial markets work international faculty financelondon 2010 presentation techniques dialog professional education company 2011 negotiation skills dale carneige training 2012 basic accounting education ifa education consulting 2005 capital markets board turkey corporate governance rating specialist licence 072016 capital markets board turkey credit rating specialist licence 072016 capital markets board turkey capital market activities advanced level licence 062015 licence capital markets board turkey real estate appraisers032016 capital markets board turkey derivative instruments licence 062015 certified turkish courthose basic training certificate baskent university 2018 basic occupational health safety med academiburganbank 2014 toefl toeic certificates