customer service advocate robert smith phone 123 456 78 99 email infoqwikresumecom website wwwqwikresumecom linkedin linkedincomqwikresume address 1737 marshville road alabama objective experience performing data entry working hotel environment proficient microsoft word excel power point internet strong customer service focus provide enthusiastic friendly professional personality organized leadership communications abilities demonstrated ability multitask cashiering sales receipting experience skills microsoft office troubleshooting phone customer service customer relationship management billing call center customer service computer repair work experience customer service advocate abc corporation 2012 2012 retain existing customers building rapport providing customer satisfaction provided timely solutions customer queries ensure problem occur verified member demographics mailed forms requested member documented reason members call follow customers ensure first call resolution deliver positive experience balance customer expectations company policies process transactions creditdebitcheck position resolutions best suits inquiry performed claim interpretation addition claiming adjustments card transactions answers telephones screening directing patients appropriate person entry level bookkeeper abc corporation 20002005 updated maintained administrative records mailing lists contact lists client information handled various aspects check writing general ledger billing accounts receivable reporting functions greeted public clients direct correct staff member received sorted distributed incoming mail reviewed resumesapplications screened candidates assess potential fit within companies presented top candidates senior recruiter hiring tearn faxed scanned copied documents maintained office filing storage systems performed work related errands requested going post office bank schedule callbacks rework bills possible problem due verizon system assess data regarding patients status provide care described departments policies procedures manual assisting customers making payments insurance policies solving complex billing inquiries free resume template copyright qwikresumecom usage guidelines