experience education skills malvina schmitt 5066 novella coves dallas tx phone 1 555 172 8121 director food beverage phoenix az 042016present develop high performing fb management team take next role growing managers within raffles develop fb management team ready take next role growing managers within raffles hotels resorts proactively builds develops maintains manages strong working relationships departments corporate sponsors tourism partners develop new special promotions improve guest satisfaction guidelines raffles standards operating procedures performs tasks assigned executive management performs tasks duties may assigned managing director hotel managers provides information supervisors coworkers subordinates telephone written form email person director food beverage dallas tx 022013032016 assist designing engineering menus ensure products services provided timely professional manner exceeding guest expectations promptly resolving guest issues ensures receiving holding issuance products within quality control standards assist departments wherever necessary relating special projects requests responsible directing food beverage casino beverage operations respond changes planning assumptions alter plans necessary develops maintains effective communications operating departments assistant director food beverage boston 062008082012 position manage fb manager executive chef monitor assistant fb managers front house service staff assist guide food beverage department achieve financial operational targets select train develop colleagues ensure timely recruitment career growth execute delivery food beverage promotions new menus creating destination choice hotel external guests forecasts manages procurement purchasing labor departmental expenses budget assist day day operations food beverage division ensuring service standards followed monitor guest service standards constantly seeking ways improve product service well increase volumes profits temple university bachelors degree hotel management extensive experience overseeing multiple outlets front back house responsibility ideal candidate five star five diamond international experience strong background cost management food beverage labour service excellence operating expenses command menu structure pricing formatting extensive knowledge food preparation wine selection bar management demonstrated skill strategic planning capable effectively managing front back house operations result strong interpersonal leadership skills essential management financial resources determining money spent get work done accounting expenditures administration management knowledge business management principles involved strategic planning resource allocation human resources modeling leadership technique production methods coordination people resources applied business knowledge understanding market dynamics enterprise level objectives important aspects companys business accurately diagnose strengths weaknesses anticipate