jessica claire resumesampleexamplecom 555 4321000 100 montgomery st 10th floor summary resultsdriven ar analyst 10 years progressively responsible experience managing order process support sales customers technicallyadvanced innovative proven success implementing new software solutions streamline operations versatile cando professional eager communicate document flawlessly exceed company goals skills contract negotiation invoice preparation quality inspection data entry shipment processing working collaboratively leadershi leadership relationship building microsoft office communication work ethic troubleshooting conflict resolution basic math customer service education training kaplan maric college salida ca 082008 associate arts criminal justice experience clinical reference laboratory inc ar analystorder management representative lenexa ks 052019 current fielded incoming calls emails customers sales representatives verified clear complete communication among involved parties processed orders entered sap program tracking maintaining monitoring reporting reviewed interpreted purchase orders compliance contractual agreements product model numbers standard terms conditions sale devised implemented new order management processes streamline efforts sales staff customers initiated conducted ongoing conference calls sales confirm order management met exceeded customer expectations maintained product price lists confirmed customer orders accurate unit pricing learned company products services communicated effectively internal external customers regarding actual potential sales mastered company sales order management processes becoming goto expert company answering questions various personnel levels monitored accounts receivables assisted collecting pastdue invoices reconciled payments invoices informed customers mail telephone order information unit prices shipping dates anticipated delays anticipated collected payment customers based outlined payment plans business standard operating procedures prevent collections issues overly aging accounts kept detailed track order inventories verified timing specifications additional orders based known customer preferences conferred production sales shipping warehouse common carrier personnel expedite trace shipments verified client information validated data creating shipping paperwork internal documents eroad data entry clerk tualatin 122016 052018 entered data spreadsheets documents databases maintaining 100 accuracy rate verified logged deadlines response daily inquiries requests identified system account issues quickly accurately resolve adhered strict data confidentiality policies prevent information leakage obtained scanned records uploaded company databases translated written documentation notes emails types correspondence proofread documents editing materials correct grammar spelling mistakes answered incoming phone calls directed callers appropriate departments personnel transferred written information databases maintain consistent accurate client records project details reviewed updated account information company computer system volunteered assist special office projects successfully completing tasks prior deadlines identified corrected data entry errors prevent duplication across systems transcribed data verifying information deliver projects 100 accuracy compiled statistical information special reports stanislaus farm supply accounts receivable clerk city state 082008 122016 processed weekly invoicing including posting reconciling payments addressing aged receivables cleared account balances examining customer payments payment history coordinating contact collections reconciled accounts receivable prepared income summary reports cash reports examined customer payment history coordinated collections arrangements reconciled bank accounts documented payments produced invoices via accuterm facilitated timely yearend audits working closing agency auditors provide requested samples processed customer credit applications management review promote increased product sales growth customer base researched customer billing issues resolved problems facilitate receipt overdue monies promote good customer relationships prepared weekly accounts receivable aging report presented results meeting update files assess impact financial operations applied sent copies invoices statements customers facilitate payment outstanding invoices mathematical skills calculate totals check figures correct problems physical digital files used accuterm enter post accounts receivable documents posted customer payments recording cash checks credit card transactions performed administrative tasks support strategic initiatives developed process improvement initiatives ensure timely consistent receipts organization assisted timesensitive functions including recording credit memos processing invoices completing monthend reports completed outbound collection calls sent emails encourage customer payment overdue invoices reached vendors customers order resolve account problems distributed invoices using postal mail email digital transmissions answered inbound calls provide information answer questions discuss payment options coordinated clients internal departments resolve account discrepancies performed daytoday financial transactions including verifying classifying computing posting recording accounts payable data reconciled daily totals confirm proper accounting processed monthly payments researched payment discrepancies prepared monthly reports generated monthly statements accounts receivable operations