profile carl watson operations manager 788 dumbo corner new york ny 10019 united states 917 4387712 crl waxptsongmailcom experienced effective operations manager bringing forth valuable industry experience passion management results oriented proven track record improving overall operations within company department adept analytical thinking strategic planning leadership management staff procedures employment history apr 2014 jan 2018 may 2011 mar 2014 operations manager new york university new york successfully led daily operational aspects human resources department undergraduate school managed evaluated workflow productivity making changes necessary developed implemented performance standards procedural changes drive productivity quality effectively directed oversaw staff designing schedules meet needs department well needs employees assistant director human resources department new york university effectively helped managed human resources concerns department workflow new york developed fostered positive relationships university members outside contacts help achieve program objectives maintained extremely well organized records handled hr matters confidentiality application company standards education aug 2012may 2014 master management new york university aug 2007may 2011 bachelor communications hunter college new york new york skills excellent judgment skills expert strong communication skills expert effective management strategies staff organizational skills expert expert references chris nelson hunter college cnelsonhunteredu 2 23373 383 debrah laines new york university lainesnyuedu 2 2863221 malcolm holder new york university holdernyuedu 2 28638311 internships jan 2011 may 2011 human resources intern new york university new york assisted student issues concerns working resolve professionally quickly served helpful assistant members hr department