jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom summary industrious managerial position strong background maximizing client relations excellent communication skills expert followup issues proven history expanding client base implementing targeted marketing initiatives skills office management software accounts reconciliation file data retrieval systems scheduling meetings customer service orientation invoicing billing interpersonal communications billing motivational leadership style inventory control computer proficiency ability prioritize payroll benefits scheduling calendar management project management public relations proposal writing customer relations banking operations experience selfdirected data entry training development event coordination reception senior leadership support expense reporting professional demeanor lead generation consultative sales sales proposal creation customer liaison customer relationship management sales strategies sales closing postsales support onsite product demonstrations product service knowledge 102020 current consultant nystec rome ny listened customers understand needs refer optimal services greeted incoming customers provided expert sales service drive revenue maintained knowledge current promotions exchange guidelines payment policies security practices demonstrated products effort show potential buyers benefits advantages encourage purchases cultivated productive relationships existing customers exceptional followup sales handled credit debit card payment processing complete purchasing experience increased revenue skillfully upselling closing customer sales driving product benefits around client needs boosted client satisfaction ratings offering proactive resolution ideas driving actionable responses questions concerns challenges landed new customer accounts consistent combination perseverance dedicated cold calling exceptional service priced products customers drew sales paperwork worked fellow sales team members achieve group targets placed orders answered customer questions inperson email phone maximize customer service monitored customer order process addressed customer issues fostered relationships customers expand customer base retain business identified customer needs deliver relevant product solutions promotions meet target budgets answered product questions uptodate knowledge sales promotions demonstrated product features align customer needs developed targeted lists new business opportunities accelerating sales process achieve results presented products services prospective existing customers meet client needs adhered company initiatives achieved established goals developed customized sales techniques successfully sell upsell services new existing clients drove substantial sales suggestive selling promoting addon purchases 102017 122018 executive director amikids columbia sc established excellent relationships residents family members proactively identifying problems acting appropriately ensure resident engagement satisfaction improved organizational processes regulatory compliance implementing new personnel structure clear cut roles responsibilities provided services including counseling case management education job training diverse client base shared mission organization public successful community outreach marketing strategies delivered premier line business building client confidence trust managing speedy site conversion accomplishing launch goals exceeding client expectations generated several new client relationships profit revenue 10 months driving effective business development strategies partnered similar businesses assess competition plan sales business development initiatives spearheaded recruitment top talent fill vacancies media directors prospect clientscast members cultivated positive image across social media forums developing partnerships media business community groups developed directed activities team implementing culture excellence modeling expected behavior artistic director choreographed step moves sequences dancers demonstrated various dance routines watched evaluated dancers tweaked steps produce outstanding shows oversaw various dance projects conceptualization completion protected company reputation built loyal client base working relentlessly resolve problems improve customer satisfaction monitored multiple databases keep track company inventory developed exceptional attendance record special attention punctuality preparation work upon arrival delivered exceptional level service customer listening concerns answering questions provided onsite training prepared choreography individual group performances instructed 100 students various ages multiple dance disciplines provided outstanding commercial industry services new longstanding customers attending closely concerns developing solutions planned executed monthly projects events 012012 122014 chief executive officer state massachusetts west springfield provided leadership organization establishing business direction actualizing operational plans meet client expectations profitability goals oversaw strategic business decisionmaking develop enhance enforce business mission built highenergy forwardthinking team modernize legacy operations keep organization agile changing conditions communicated clients meet fiduciary obligations strengthen relationships define client objectives handled contract signing fee collection business accounts payable receivable functions event booking activities promoted services expanded vendor network attending participating industry events trained supported crossfunctional teams comprised customer service marketing sales teams organized corporate events including luncheons dinners conferences special events organizeded events including location selection booking scheduling marketing initiatives resourcing seminar coodination managed strategic business planning daytoday operations worked camera department meet production needs provide personnel requisite tools equipment directed successful show company history positive engagement effective communication dynamic collaboration hired artists directors performers actors stagehands designers provided organizational leadership multimedia production company specializing video mobile application development coordinated planned produced edited commercial videos corporate clients various industries drove business growth success implementing marketing sales strategies 082007 082008 national director john robert powers school system city state managed projects field supervising team 12 staff members meeting anticipated deadlines prepared monthly quarterly annual sales forecasts effectively plan sales strategies determined annual unit grossprofit plans implementing marketing strategies analyzing trends results addressed customer complaints drive satisfaction adjusted operational strategies reduce issues researched identified potential customers new market opportunities continuous basis maintain sustained revenue growth maintained productive national sales staff strategically recruiting orienting training topnotch employees oversaw inventory purchases sales contracts keep records current compliant cultivated dynamic relationships students parents guardians serving school resource successfully managed 100 student school 3 years facilitated collaboration cooperation departments crossfunctional teams support establish programs lessons student activities resolved situations positively affected behavior motivated enhanced academic performance cultivating strong student parent relationships determined information needed presented large groups interacting new current families delivered speeches groups people various venues addressing arts entertainment education researched business needs goals marketing strategies competitors industry trends guide public relations presentations planning cultivated network several media communications professionals maintain strong partnerships secure positive coverage facilitate quick dissemination information devised public relations strategies engage influence general public support accomplishing business objectives boosting revenues optimized procedures streamline efficiency reduce labor hours boost profitability established enforced updated policies keep business agile responsive changing market conditions remained calm professional stressful circumstances dealing unhappy customers effectively diffusing situations supported top talent identification processes interviewing candidates executing hr steps including boarding orientation benefits oversaw office financial management including apar payroll administration elevated productivity initiatives managed presidential calendar including coordinating itinerary scheduling appointments monitored controlled office inventory ensure adequate supply levels timely product ordering efficient management company resources maintained impeccable office organization support efficiency professionalism performance objectives administered physical digital filing systems keeping records wellorganized easily retrievable team members managed financial documentations expense reports invoices automated office operations managing client correspondence record tracking data communications coordinated travel arrangements including booking hotel rooms car rentals airfare staff traveling domestic international locations completed billing collections reporting duties daily basis trained mentored administrative staff members company policies daily task execution industry best practices education training 2004 certifications high school diploma alhambra high school alhambra ca premium products training 2023 certified consultant best buy 2023 appliances home theater networking security healthfitness computers license 2023 pacific sales home kitchen magnolia design center best buy 2023