professional summary jessica claire senior network security engineer 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom experienced engineer demonstrated history working networking industry skilled l2 switching l3 routing security technologies ipsec vpn networking border gateway protocol security solutions palo alto networks cisco fortinet sonicwall sase solutions zscaler cloud networking aws azure strong engineering professional bachelors degree focused telecommunications universidad tecn logica de la habana jessica antonio echeverr cujae skills switching routing networking cybersecurity cloud networking troubleshooting network access control vpn configurations training junior team members firewalls work history network security engineer 012020 current chevron pasadena tx palo alto networks firewalls registration setup configuration management troubleshooting high availability site site vpn remote access vpn globalprotect multifactor authentication ldapad integration remote automatic backups radius authentication nat policies rules next generation features antivirus antispyware data loss prevention vulnerability protection url filtering dos protection qos ospf bgp redistribution panorama deployment management fortigate deployment registration setup configuration management troubleshooting high availability site site vpn remote access vpn ems server deployment custom hostcheck advpn sdwan fortimanager fortianalizer singlemultiple vdoms antivirus application control web filtering data loss prevention intrusion prevention dynamic routing cisco asa setup management multiple contexts environment site site vpn anyconnect implementation multifactor authentication bgp redistribution nat configuration access rules radius authentication watchguard firewalls registration deployment high availability vpn next generation features sonicwall firewalls setup routing ipsec vpn access rules nat troubleshooting next generation features checkpoint firewalls vpn policies access rules nat cisco ise deployment management network devices access control tacacs radius endpoint authentication authorization mab wireless wired 8021x profiling postures webauth ad integration zscaler deployment management zia zpa authentication traffic forwarding security policies cloud application control ssl decryption cortex xdr solution implementation management policies profiles endpoint protection manage incidents cloud networking aws azure routing vpc ec2 vms vnet route tables bgp peering vpn onpremises devices aws direct connect network engineer 092019 012020 fortanix dallas tx configuration troubleshooting cisco 2960 3750 3850 4948 6500 series switches design ipv4 addressing scheme bgp experience vss implementation stackwise policy maps configuration troubleshooting bw issues investigation issues using syslog server monitorization network infrastructure using management tools opennms prtg management fortigate firewall configuration new virtual interfaces nat rules ipv4 policies security profiles block allow urls needed sdwan link internet escalation tickets fortinet assisting installation network devices mediapro rack room documentation network infrastructure using microsoft visio resolution tickets addressed department jira tier2 engineer 092018 092019 american axle manufacturing rochester hills mi configure troubleshoot cisco catalyst 2960 3650 3750 3850 series switches cisco sg200 sg302 sg350 series switches alcatel switches monitor network infrastructure using management tools solarwinds work assignment configuration static ip needed perform troubleshooting identify resolve provide rootcause analysis network related issues ip depletion vlan configuration issues working experience jira ticket system rpx sansay monitoring tools provision troubleshoot cable modems data voice services configuration adtran mp202 grandstream voip services configure troubleshoot zte alcatel onts ztef680 ztef668 alcatel g241g g240 g241 serves level 2 escalation point customer related troubles take direct inbound calls field technicians support service activation individual trouble resolution process moveaddchangedeactivate orders residential customer services review scheduled troubled tickets possible remote resolution support specialist 042016 062017 esg marketing solutions city state manage setup troubleshoot lan wlan networks configured tuned basic networking equipment overall equipment network work configuration static ip installation andor repair cable tv telephone internet audio systems surveillance systems home security services installation verification software upgrades maintain support workstations printers peripherals respond user service request advised clients opportunities improve network performance building revenue lead configuration deployment services cable wireless remote desktop connection virus detection removal prevention education bachelor science computer networking telecommunications 072010 cujae havana certifications ccna ccnp enterprise ccnp security palo alto pcnse fortinet nse4 zscaler zcca silver peak sdwan expert