darcy short business analyst city state 0000000000 emailemailcom summary work closely project team including multiple stakeholders ensure requirements understood deliverables aligned longterm business objectives work business stakeholders determine application roadmap manage development documentation requirements multiple stakeholders using scenarios use cases business workflow analyses collaborate directly colocating remote development team members collaborate qa team define test cases assist testing efforts manage acceptance testing end users ensure appropriate standards met successful deployment validation completed skills ecommerce work experience alaska airlines business analyst 201605 present merchandising strategy product roadmap online offline channel sales delivering several ancillary revenues generating digital programs neighbour free seats alaska airlines select upgrade effectively utilize distress inventory improve guest experience process efficiencies supporting large system migration cloud infrastructure costbenefit optimization implementing new fully automated analytical platform efficient capacity utilization using equity partner networks avoid spill engaging developing implementing dynamic auction project maximize revenue distress inventory accenture business analyst 201204 201604 performed gap analysis extensively used data model utilized various life science products within organization reduced organizational trainingimplementation costs considerable percentage streamlining processes documented process flows developed requirements functional improvements enhancements conducted activitybased analysis business processes made recommendations based findings boosted company efficiency customer satisfaction streamlining processes deemed inefficient determined opportunities automate processes functions sabre corporation account manager built 15 percent market share four years 200808 201203 involved account management monitored market share growth new business identification development retention strategy represented sabre brand ambassador across various trade programs business partners including airlines travel agents tmcs introduced road shows new product launch travel agency educational program actively involved sales summit session identify commercial strategy business development acted site leader branch operations managed resource pool delta air lines merchandising market research sales officer reservation sales support passages cargo fare construction proration business development improvement institutional sales solution delivery competitive analysis education yale university account management 200606200807 20052007 master science business administration yale university 20022005 bachelor science business administration interests tennis squash badminton listening music