richard watson operations manager contact inforesumekraftcom 2025550120 chicago illinois us linkedincomresumekraft skills adaptable negotiation skill communication skills sales process skills motivational ability build relationships coach mentoring education bachelor science san jose state university mar 2006jun 2009 diploma marketing management northeastern university jan 2010apr 2011 pg program operation management arizona state university may 2012 apr 2014 languages english french arabic german awards rising star make trip 20140301 summary highly motivated adaptable professional capable working team challenging environment 8years experience various industry sectors part mice sales operations customer service expertise understand customer requirementsi customercentric targetoriented experience sales manager riora voyages sep 2016 jan 2020 mice outbound operation make trip oct 2013 jul 2016 executive mice cox kings oct 2011 oct 2013 roles responsibilities sales operation manager responsible map potential customers generate leads organization handled clients successfully like siemens jp morgan various big giants mice movements possess deep knowledge business product offering value proposition devises strategies techniques necessary achieving sales targets responsible brand promotion handle team motivates achieve targets maintaining improving relationships client developing strategic policies programs corporate travel manage cost center allocations payment deadlines coordinate domestic international large group conference travel arrangements negotiates contracts travel agencies suppliers proactively source venue availability upcoming events conferences negotiate quotes contracts consistently stays top company event calendar anticipate upcoming events purpose planning travel create manage customer listsdata conferences tradeshows acting liaison clients vendors partner events team ensure travel milestones met run daily sales reports handle operation part ground handling overseeing travel arrangements air lodgings etc