jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom summary organized motivated employee eager apply time management organizational skills various environments seeking entrylevel opportunities expand skills facilitating company growth computer literate multitasking abilities originality creative artistic designer 102018 032020 skills communication organizational skills planning experience apple inc odessa tx cut arranged produced flower bouquets potted perennial plants according customer specifications prepared processed floral orders customer specifications via phone resulting instore consultations communicated clearly effectively customers determine type arrangement desired occasion date time location arrangement needed utilized expert communication skills collaborate customers design bouquets corsages floral pieces meet requirements promoted customer satisfaction recommending flower pairings greenery options floral arrangements participated client consultations discuss floral designs special occasions including christenings weddings funerals shared details properly care purchased flowers plants customers stayed current latest floral trends supplier products conducting careful research juggled multiple projects tasks ensure high quality timely delivery member service representative 032011 082012 coxhealthcassville mo maintained strong knowledgebase product options sales promotions better serve every customer offered exceptional customer service differentiate promote company brand assessed customer account information determine current issues potential solutions processed customer account changes proprietary software processed cash check deposits every day displayed strong telephone etiquette effectively handling difficult calls informed customers product lines services offered company managed customer conflicts challenging situations staying calm accessing internal knowledgebases develop strategic solutions helped members resolve account problems navigate internal systems handle routine needs teller 072010 032011 home bancorp inc harvey la maintained confidentiality bank records client information researched resolved customer issues personal savings checking lines credit accounts ordered checks placed stop payment orders conducted additional special services customers adhered financial services security audit procedures trained employees cash drawer operation met exceeded sales goals promoting bank products services customer interactions identified reported suspicious behavior security personnel appropriate opened new customer accounts including checking savings lines credit entered member transaction data online banking software handled cash transactions balanced cash drawers performed loan payments issued cashiers checks cashed customer checks verified identification checked account balances accordance bank policy performed basic administrative tasks regarding banking products including handling phone calls inquiries emails kept teller window areas clean organized fully stocked responded assisted customers account inquiries updates teller 052009 062010 home bancorp inc metairie la maintained confidentiality bank records client information researched resolved customer issues personal savings checking lines credit accounts ordered checks placed stop payment orders conducted additional special services customers adhered financial services security audit procedures trained employees cash drawer operation identified reported suspicious behavior security personnel appropriate met exceeded sales goals promoting bank products services customer interactions directed specific questions appropriate branch personnel entered member transaction data online banking software handled cash transactions balanced cash drawers performed loan payments issued cashiers checks cashed customer checks verified identification checked account balances accordance bank policy performed basic administrative tasks regarding banking products including handling phone calls inquiries emails kept teller window areas clean organized fully stocked reconciled cash checks computer records end shift responded assisted customers account inquiries updates entered transactions computer issued customer receipts bachelor arts university studies education training texas tech university lubbock tx major university studies completed coursework organizational leadership horticulture wind energy texas tech presidential scholar 335 gpa national honor society member august 2012may 2013 associate arts business administration 052009 san jacinto college houston tx