george rainwater bank manager 2053546799 prorperainwater day repcom linkedincomingeorgerainwater summary experienced bank manager 7 years expertise financial industry successfully managed operations boosted customer satisfaction levels accomplished significant growth deposits 25 tenure firsttrust bank trust bank implemented effective operational procedures resulting 15 uptick crossselling seeking drive profitability achieve targets paycast education master business administration mba harvard business school cambridge september 2010june 2012 professional experience bank manager first trust bank new york ny january 2017present key qualifications responsibilities soccessfully managed daily operations maintaining regulatory compliance ensuring customer satisfaction managed team 10 employees effectively increasing employee engagement 15 streamlined operations resulting 20 increase transactional efficiency implemented customer service training program improving customer satisfaction scores 10 collaborated departments marketing human resources ensure smooth business processes alignment organizationwide goals key achievement developed implemented effective business strategies increase deposits 25 within 2 years assistant bank manager trustbank chicago il august 2014december 2016 key qualifications responsibilities managed daily banking activities ensuring highquality standard service conducted inbranch training sessions improving employee performance 12 actively participated community engagement initiatives resulting increased brand recognition 10 increase customer acquisition successfully resolved complex customer complaints maintaining high customer satisfaction levels ensured compliance banking regulations policies including antimoney laundering knowyourcustomer guidelines key achievement assisted bank manager implementing effective operational procedures contributing 15 increase crossselling leadership team management interpersonal communication banking regulations procedures financial analysis decisionmaking strategic thinking problemsolving business development operations management project management planning customer service adaptability technology proficiency certified treasury professional ctp 2020 chartered financial analyst cfa 2018 englishnative spanishadvanced frenchadvanced key skills certifications languages