jessica claire 9 resumesampleexamplecom 555 4321000 montgomery street san francisco ca 94105 summary systems engineer diverse career experience systems development including quality assurance project leadership system implementation highlights systems network management microsoft windows server microsoft exchange server vmwareesxi microsoft azure cisco asa fortinet firewalls help desk management education rock valley college rockford il 2004 associate applied science information technology information technology certifications nse 5 fortinet security analyst mcsa microsoft certified systems administrator mcsa messaging microsoft certified systems administrator mcp microsoft certified professional vcp vmware certified professional vtsp vmware technical sales professional vsp vmware sales professional experience dechert llp senior network engineer philadelphia pa 102015 current install support maintain hardware software infrastructure numerous clients according best practices including servers routers switches wireless access points firewalls provide technical services support following areas network level wan lan connectivity routers firewalls security internal systems cloud network infrastructure microsoft related technologies windows server exchange sql remote access solution support vpn tunnels terminal services logmein vmware view remote monitoring management system alerts notifications assess network performance ensure meets present future needs business provide network planning recommendations clients communication customers required keeping informed incident progress notifying impending changes agreed outages efficiently install configure administer maintain vmware environments hosts cisco asa fortinet firewalls ms windows 2012 older servers microsoft exchange 2013 older servers active decision maker regarding purchases new equipment production support provided tier 3 level support assigned client environments warranted well assisting tier 1 tier 2 technical staff needed ensure thorough systems network documentation including maintaining accounts network matrix backup configurations network diagrams covid clinic manager ventura ca 062015 102015 handle communications ecrs catapult pos system support personnel include troubleshooting equipment software issues responsible implementation configuration coordination control maintenance network infrastructure telecommunications website support interface marketing manager third party providers required directed coordinateresearchdevelopmanage ecommerce online shopping implementation marketi marketing manager research best practices comparable coops businesses eye toward back front office integration speci specifically explore automated export integration capabilities pos system accounting quickbooks system third party systems major vendors optimize systems capabilities general file cleanup knowing upgrade hardware software manage systems security backups determine present written costbenefit proposals infrastructure technology need improvements meet business requirements perform systems audits regular basis train staff use systems software understand technical requirements job consistently apply technical knowledge perform tasks consistently acceptable rate outlined supervisor organize tasks efficiently maintain focus stay productive ensure pci compliance times document hardware software including licensing network map softheon senior systems network administrator stony brook ny 032014 062015 ensure consistency maintainability new existing systems creating maintaining enforcing standardsprocedures implementing technical solutions support organizations mission effective network systems infrastructure administration participate implementation management organizational change management postimplementation benefits realization systems installed install manage maintain microsoft network data systems infrastructure provide highly available network resources analyze present written costbenefit proposals infrastructure technology need improvements meet business requirements plan develop deploy approved network security solutions manage network projects accordance technology plan budget schedule oversight user access control ensure integrity secure access data residing sg network resources provide level 3 technical support support team supervise tier 1 tier 2 help desk technicians directing determining priorities tasks team consistently develop detailed plan action prior implementation new procedure responsible reporting network kpis maintaining network slas documentation network data systems applications procedures network topology network equipment inventory prioritize work define solutions based business needs include multitasking handle multiple requests given time frame develop conduct various training instructions assist workforce maximizing use deployed technology identify necessary network data systems improvements propose solutions leader enforcement data governance change management policies participate rotating hours schedule provide support workforce design architect implement optimize new existing infrastructures systems networks entire organization result physical move company entire overhaul environment dechert llp senior network engineer new york ny 092012 022014 install support maintain hardware software infrastructure numerous clients according best practices including servers routers switches wireless access points firewalls provide technical services support following areas network level wan lan connectivity routers firewalls security internal systems cloud network infrastructure microsoft related technologies windows server exchange sql remote access solution support vpn tunnels terminal services logmein vmware view remote monitoring management system alerts notifications assess network performance ensure meets present future needs business provide network planning recommendations clients communication customers required keeping informed incident progress notifying impending changes agreed outages efficiently install configure administer maintain vmware e environments hosts cisco asa fortinet firewalls ms windows 2012 older servers microsoft exchange 2013 older servers active decision maker regarding purchases new equipment production support provided tier 3 level support assigned client environments warranted well assisting tier 1 tier 2 technical staff needed ensure thorough systems network documentation including maintaining accounts network matrix backup configurations network diagrams department administrative services state ohio network manager mount vernon oh 042011 082012 solely responsible entire lan wan systems entire organization well training organizational employees efficiently administer maintain cisco asa firewalls hp switches shoretel voip systems ms windows 2008 2003 servers microsoft exchange 2007 vmware environments xirrus wireless lan avg antivirus active decision maker regarding purchases new equipment production support evaluated organized entire environment result neglect sudden departure predecessor developed processes procedures documentation related software use training operation implemented changes within environment saved organization 30000 annually 092010042011 metrostar systems systems administrator washington mn solely responsible technical implementation support training organizational employees successfully supervise technical support staff configuration maintenance microsoft online services efficiently administered cisco firewall ms windows 2008 servers trend micro antivirus developed processes procedures documentation related software use training operation implemented establish several sharepoint sites access various levels internal external users created developed dozens operating procedures company compliance best practice guidelines created job descriptions level support within company well produced training materials utilized employees noblis inc systems engineer bridgeport wv 072009 092010 systematically provided server configuration services related active directory gpos ms exchange 2003 trend micro antivirus laptop encryption wsus patching printing administered security distribution groups users components active directory two domains successfully oversaw administration functionality compliance maintenance several hundred blackberry devices blackberry server efficiently assessed revised simplified documented backup processes procedures created guidelines demonstrating stepbystep procedures daily irregular tasks realtime support center server operations manager city state 122005 072009 successfully provided configuration operation maintenance services 100 servers dozens client environments efficiently administered server configuration related active directory gpos ms exchange symantec antivirus trend micro antivirus kaseya patching local network printing managed timely configuration maintenance company system backups using either online tape technologies migrated users several domains windows 2000 server windows server 2003 environments domains windows server 2003 windows server 2008 well ms exchange 2000 ms exchange 2007 provided organization update client internal environments compliance information technology infrastructure library itil certification implemented changes internal external environments using tls within microsoft exchange compliance hippa itil email guidelines created developed dozens operating procedures company compliance itil best practice guidelines skills microsoft windows server vmware esxi vcenter vm view active directory microsoft azure shoretel voip dhcp cisco hp netgear routers switches cisco asa fortinet firewalls group policy management dns microsoft exchange server online ms office suite symantec gfi mcafee trend micro avg antivirus applications ms sharepoint 2013 2010 sql server veeam acronis intronis backup exec netvault backup applications hp dell ibm supermicro various server manufacturers ubiquiti ruckus xirrus engenius wireless networks hardware