professional summary jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom senior sap basis consultant 14 years experience includes new upcoming technology within sap like sap hana platform multiple tools interact hcp rdbms tool like oracle sybase also worked multiple implementation upgrade ha project application well database managementcurrently working bpc success factor ariba integration sdi hcp integration different solution cloud connectors current client requirement already implemented fioripersonas grc abap hana platform customer location skills sap hana platform sap hana cloud platform unix administration work history sap basis administration sap basis oracle database administration 082002 022007 deloitte riverside ca description implementation sap stream line erp related issue responsibility full one end end implementation ecc 50 r3 bw 35 ep 60 installation sap r3 ecc 50 three systemlandscape aix 53 oracle 92 installation sap bw sem 35 two system landscape aix 53 oracle92 installation configuration ep 60 aix 53 oracle 92 km configuration sap router configuration transport management system support packages upgrade kernel upgrade sap notes configuring system monitoring generating daily monitoring report load balancing r3 three application server sap r3 ecc 50 1fullcycle implementation aix 53 sap memory management sap system client conceptuser master records maintenance creation deletion changes etc created roles profiles users scheduling monitoring background jobs analyzing abap4 dumps performance monitoring configured printers mail monitoring lock entries monitoring cancelled active background jobs manage administrator oracle database using br tool multiple oracle database related activity like backup restore reorg inderxing archiving etc support system day activities sao senior basis consultant sme subject matter expert saptsystemsshell city state description 032007 072009 role sme application support upgrade team day escalation issues tenure engagement responsibility ehp upgrade enhancement package tool database refresh r3bw crm scmapo systems disaster recovery tests planning installation eccbw ep sap license administration language installation kernel upgrade cts tms configuration local remote client copy delete installation sap components patches andupgrades sap note implementation printer configuration administration user administration abap java cua configuration administration monitoring abap java perform java administration visual admin configtool applying java patches jspm sdm creating source system bi monitoring bi system administration workbench establishing connection bi othersystem data loading overview bia trex administration importing sso certificate verisign certificates configuring online documentation sr13 sap router configuration trak installation basic knowledge data archiving web dispatcher administration basic knowledge solution manager maintenance optimizer smd resolved user issues timely basis application support packages sap notesperforming kernel upgrades scheduling monitoring background jobs analyzing abap4 dumps performance monitoring configured network local printers configuring mails scot monitoring lock entries manage administrator oracle database using sapdba br tool supporting database os level problem monitoring abap java logs background job administration perform wasjava administration visual admin configtool sap router configuration supporting third party tool attached servers like patrol esp batch scheduler controlm etc prepared golive post implementation support activities grc upgrade 50 53 sap memory management bitrex administration configuring ewa certificate related problems parameter change recommendation required sao basis senior consultant national grid city state description sap front office implementation project divided 3 release 3 waves responsibility 082009 092012 tenure project high availability implementation multiple upgrade like ehp4 ehp5 net weaver abap portal r3bw crm srm portals systems implemented e2e disaster recovery two time tests sap system ng uk landscape integration nonsap system done multiple oracle upgrade 10g 11g sap nguk landscape erp ehp5bw 701 nw 70 nw 73 ce 72 pi711 aix unix platform boe upgrade bi 40 41 solution manager upgrade kernel jvm upgrade aix unix cts tms configuration local remote client copydelete installation sap components patches upgrades sap note implementation printer configuration administration user administration abap andwas java cua configuration administration monitoring abap java perform java administration visual admin configtool applying java patches jspm sdm creating source system bi monitoring bi system administration workbench establishing connection bi system data loading importing sso certificate verisign certificates trek installation configuration basic knowledge data archiving web dispatcher administration basic knowledge solution manager maintenance optimizer smd resolved user issues timely basis team required support sao senior hana basis consultant 102012 current national grid city state description leading basis team onsite offshore model ng us project also sometime taking role project implementation lead e2e responsibility providing maintenance support national grid applications resolve business critical application issues responding business queries prepare submit regular status reports stakeholders reviews bugs plans software releases anticipates reacts change performing system maintenance activities creating reports using reporting tools support business work problem change management teams reduce support cost align process micro strategy business object erp ibm sterling connect enterprise file transfer services national grid trackand report compliance slas kpis project teams make recommendations management schedules prioritization resource allocation input team members project architecturesap application design build implementation system build upgrades planning external application design hosting vendor coordination integration new upgraded systems application maintenance trouble shooting database monitoring trouble shooting support patch stack upgrade transport request management system refresh using database tools database independent tools development application migration education master science computer science 2002 nice management college affilated ccs university meerut india bachelor science maths statistics 1998 dn college affilated ccs university meerut india certifications sap hana platform sp08 e2e100 sap solution manager e2e200 sap solution manager