jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom summary working people many aspects made important deliveries time sensitive manner message delivery delivering timesensitive specimens delivery payment collection skills delivery pickup great skills working people selling people managing people experience executive courier 022015 022020 lithia motors chubbuck id coordinated parcel delivery using strong time management skills communicated dispatchers management colleagues form lasting partnerships developed delivery route understanding avoid high traffic construction areas documented pickups deliveries submitted reports shift answered shipment delivery questions concerning estimated times arrival managed product receipt storage identification delivery processed cash credit card check payment services reported issues supervisors resulting increased customer satisfaction delivered items customers presented invoices payments created delivery routes based destinations timelines maintain efficiency collected distributed records personnel outside stakeholders automobile delivery contracts long distance 072010 022015 jerrys auto group city state grouped routed deliveries according designated areas maintain efficient delivery times delivered rush merchandise tight schedules meet customer targets handled merchandise accordance product handling standards handled customer service complaints utmost professionalism knowledgeable responses maintain trust company loyalty answered customer questions regarding shipments obtained signatures invoices credits stay top paperwork requirements processed payments accepting cash checks credit card payments delivered exceptional customer service interactions promote satisfaction maintain company loyalty maintained safe driving habits protect property general public roadways demonstrated safe driving observing road rules exercising caution unfamiliar areas maintaining vehicle control performed deliveries throughout greater fort worth dallas area inspected vehicle prior completing shift noting damage issues detailed logs delivered items customers presented invoices payments contacted customers prior delivery confirm coordinate delivery times planned efficient routes adjusted strategies based current weather traffic information created delivery routes based destinations timelines maintain efficiency answered customer questions regarding products resolved issues order accuracy quality coordinated accurate paperwork collected payments customers meet financial objectives retained valid proof insurance registration vehicle times general manager 061982 071999 jerrys auto group city state established clear performance goals metrics revenue pl customer service customer retention delivered exceptional client experiences handson leadership associates managers built maintained loyal longterm customer relationships effective account management designed sales service strategies improve revenue retention managed shrink processes inventory levels corrective action planning save costs complied company policies government regulations prevent detect rule violations protect organization fines lawsuits enhanced operational performance developing effective business strategies systems procedures directed safety operations maintained clean work environment adhere fda osha requirements tracked monthly sales generate reports business development planning automobile salesman 041972 121982 jerrys chevrolet gmc city state educated customers product features technical details highlight benefits followed customer identify resolve service account technical issues maintain satisfaction negotiated prices set contracts finalize sales agreements identified capitalized key business growth opportunities generated 7 leads per week pursued appointment opportunities convert prospects new customers placed orders answered customer questions inperson email phone maximize customer service contacted new existing customers outline benefits products monitored customer order process addressed customer issues fostered relationships customers expand customer base retain business identified customer needs deliver relevant product solutions promotions meet target budgets improved overall customer purchasing experiences promote steady revenue demonstrated product features align customer needs created implemented store displays promoting sales growth developed customized sales techniques successfully sell upsell services new existing clients developed key customer relationships increase sales achieved monthly sales exceeding 20 units highlighted target products eyecatching signs displays shelf positions executed 10 day cold calls toplevel executives expand client base pursued new accounts lead generation cold calling advertising referrals developed implemented restructuring solutions training programs process improvement initiatives boost performance education training associate applied science farm ranch management tcu fort worth tx bachelor science geography major political science minor north texas state university denton texas high school diploma paschal high school fort worth texas