summary jessica claire 100 montgomery st 10th floor555 4321000 resumesampleexamplecom seasoned operations manager talented leader 9 years experience applying exceptional planning problemsolving abilities toward enhancing business plans daytoday activities resultsdriven resilient developing teams improving processes increasing productivity bringing solid understanding industry trends excellent communication skills talent spotting areas need improvement implementing changes strategic approach skills process improvement strategies database management logistics workforce staffing service delivery management microsoft office experience operations manager xylem inc fort wayne 102021 current lead weekly labor planning calls leveraging labor planners work force staffing hr determine hiring needs process 450k avg weekly volume adjusting assumptions inputs like tph attendance attrition sort lengths voluntary extra timevoluntary time opportunities posting adjust headcount need lead site wide preparation prime week holiday peak season 2022 created whistlestop document capturing ongoingupcoming issues may impact success business safety cost quality customer promise point influenced without authority ensure timely compliance labor planning learning loss prevention ops hr rme safety transpiration ops plan lead floor dock layout optimization mfo team increased capacity site able process volume 240 unique sorting locations usl 280 usl increasing daily capacity 20k packages 3 tph gain saving annually 12000 hrs 320k cost implement process changes saved 23 million annually improved efficiency smalls packages sortation process path new process resulted faster scan rates increasing tph saving 217k annually reduced environmental impact material cost resulting using reusable bags saving 443k increased trailer utilization saving 165 million interviewed hired 40 salaried area managers developed promoted 3 ams site oms assisted onboarding new site lead ability gather manipulate derive insights large data sets using sql excel tableau create charts graphs kpis allow visualization timelines trendiness leveraging data arrive business decisions creating mechanisms allows data gathering critical processes created kpis dbr allows senior leadership access performance various departments easy digest formats flagging subpar kpis requiring action items hit expected performance created sop team conducting deep dives various kpi namely failed moves missort perfect scan rate planning inputs vs actual results deviation lead job coach project allows candidates selfidentify person disabilities request accommodation sharedon site job coach project improved accessibility individuals looking begin career amazon require extra support particularly onboarding training started 10 associates bos4 later expanded 5 sites 100 candidates oversee daily planning execution dispatch 80100 box trucks usps post offices serving 240 zips 3040 53 ft trailers amzl delivery stations ensuring dot compliance afcia manager bernicks bemidji mn 012021 102021 recognized lacking sitespecific sop team capturing best practices drafted sop addressed qualityproductivity gaps creating standard eos wash capturing bridges dockyard delaysad hoc requests resulted 60 reduction controllable defects created developed team supervisors associates ran amazons best class outbound crossdock started 16 carthr ended 27 carthr annual savings 186k labor hrs 483k cost savings daily planning avg 200k packages sort dispatch including headcount planning placement attendance attrition assumptions sort lengths tph manage flow yard activities 40 inbounding 53 ft tailers 60 outbound trailers per day executing floor layout working oms material flow optimization mfo team allow better balanced flow packages floor increasing safety associates scan rate lead short term assignments assist crossdock sites amazon network improve cost quality kpis sites saw avg 30 cost improvement 50 quality improvement avg compared previous quarter hired 30 process assistants hourly supervisors developed 5 site able deliver next level getting promoted area managers packing coordinator tesla motors charlotte nc 052019 052020 ran daily operations 20 parking lots located 3 different campuses north south east lead team 58 hourly employees ensure daily operations track prepare onboarding training coaching material planned executed large events campus like graduation return campus emergency situations responsible updating maintaining citation machines reporting parking citation data assist fleet maintenance tasks act liaison parking transportation services soociate lawyer anandijiwala associates city state 062016 062017 argued honble high court gujarat city civil court quasi judicial authorities rendered professional service cases relating criminal constitutional corporate service administrative insurance revenue education consumer law civil disputes drafted writ petitions bail applications civil criminal revision applications civil criminal appeals applications affidavits notices replies various documents education training mba operations analytics 052020 university massachusetts lowell lowell bachelor law llb hons law 072016 gujarat national law university gandhinagar bachelor commerce commerce gujarat national law university gandhinagar 072016