238 5698321432 callcenter agentexamplecom john doe call center agent 6 yrs exp experienced skillful inbound customer service agent providing high quality service callers working address meet needs adept following communication scripts properly handle various needs poised professional manner proven track record serving effective liaison companies potential current clients works keep increase customer satisfaction every phone call professional experience sep 2015 sep 2019 call center agent ems call centerwashington dc um worked productively determine needs customers fast track solutions needs answered inquiries effectively researching locating relaying information customers maintained call center database collecting recording information continually worked enhance call centers reputation providing quality timely service attended educational seminars improve knowledge skills oct 2013 sep 2015 customer service agent xylo corporationtadmait um address customer service queries polite accurate timely fashion worked well upper management ensure ultimate customer satisfaction achieved customer satisfaction rating 97 within 8 months employment received customer service agent quarter award twice