jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom summary demonstrated ability establish maintain key customer client relationships robust set interpersonal skillsthe ability coordinate various outreach projects associated vendors proficient business manager successful overseeing aspects business operation goaldriven leader change manager strategic problem solver knowledgeable human resources financial administration inventory management clientfocused organized professional mba diverse experience customer service business management project coordination effective communicator proven ability quickly build relationships clients business audiences quick learner excellent multitasking skills ability quickly master new technology known innovation creative problemsolving abilities address business challenges dynamic performancedriven business professional high integrity strong work ethic great leadership skills meticulous resourceful business manager proven success leading successful teams controlling budgets networking drive growth initiatives marketing maximize brand outreach skills administrative support child welfare program development client management customer service support event coordinator project management strategic planning sharepoint crm administrative support approach auditing basic client management creativity crm clients customer services customer service databases english financial fundraising instructor operating system program development progress project management reporting research sales strategic planning workflow home visits client advocacy iep writing knowledge training development ms office supervision team building relationship development business operations project organization experience child advocate caseworker 122017 current grandville public schools grandville mi act liaison school district clients attending schools provide educational advocacy regarding special education services addressing behavioral issues children monthly home visits via inhome zoom assess childrens progress emotionally educationally psychologically conduct conversations young clients experiencing child welfare system key stakeholders services providers using strengthbased traumainformed approach collaborate service providers develop partnerships engage development process interviewed clients assess situations capabilities problems met clients determine necessary services make treatment recommendations worked community resources engage youth prosocial activities help families access services entered client data centralized database maintained uptodate case records clients internet client specialist 122015 122018 groupl automotive city state collaborate car dealerships nationwide maintain workflow production sales maintain corporate operating system sharepoint crm databases collaborative customer services communicate daily partner dealership management smooth operation customer service escalated complex cases appropriate team members timely resolution researched adequately resolved client questions issues created delivered product presentations potential current clients participated team meetings understand goals establish necessary process improvements recommended product process adjustments based customer feedback performed necessary troubleshooting determine source client reported issue established effectively maintained productive customer relationships investigated technical issues using knowledge base personal experience complete timely resolutions implemented software task resulting result operations managercase manager coordinator 082016 122016 foster care adoption center city state spearhead fundraising initiatives attracting financial support reputable businesses individuals perform reporting internal auditing management contractors rehabilitation rtc facilities assist business daily operational activity staff eleven worked type type type departments solve diverse problems affecting type operations aided families individuals setting medical treatment options type field accurately documented activity patient specified databases oversaw simultaneous functions high efficiency accuracy collaborated team members identify accomplish agency objectives partnered similar organizations meet greater needs preventing duplication optimizing resource utilization adult education esl instructor 082015 122015 americorps houston center literacy city state served english instructor americorps houston center literacy instructed classes specifically preliterate esl basic esl civic components advanced esl citizenship facilitate classroom groups small groups individual literacy specified community outreach developed positive relationships maintain communication overall progress provide longterm learning skills individual adults students focusing ability engage termination program utilize research creativity engage student learners creating projects matching interests developed lesson plans teach course materials according schedule taught lessons encompassing range skillbuilding activities speaking writing reading listening instructed number students lectures discussions group activities demonstrations employed kinesthetic visual auditory approaches make lessons interesting interactive instructed type students type type skills conducted number classes week focused subject organized supplementary materials english students education training master science human services organizational leadership 092021 capella university mba general studies 052017 texas southern university houston tx bba business management 012014 wilmington university wilmington de activities honors