robert smith consultant phone 123 456 78 99 email infoqwikresumecom website wwwqwikresumecom linkedin linkedincomqwikresume address 1737 marshville road alabama summary consultantsoftware sales primary capabilities provide onsite technical support solutions applications available customer service delivery ensuring satisfaction hardware software client server platform acts primary onsite technical contact providing customer visibility advanced technical troubleshooting support problem resolution provides technical support including product technical training onsite well via telephone electronic media product support services corporate customers including issues escalated highest levels management skills microsoft office suite inventory management computer literate basic networking hardwaresoftware troubleshooting work experience consultant abc corporation december 2014 april 2016 managed constantly developed marketing plan operations plan tampm contracts managed time material contracts provide 247 call needed analysis repair networks servers switches routers workstations pos computerized cash registers printers selfcheckout systems surveillance cameras infrared clear vision disaster recovery systern plans troubleshoot repair commercial retail point sale pos equipment tcpip networks servers printers designed disaster recovery plan backup procedure assure complete protection servers workstations provided installation upgrade support web database application services managed oversaw new commercial retail pos equipment installations site upgrades provided network vulnerability penetration analysis using software tools like nessus wireshark many opensource commercial software applications verify protect organizations intellectual property business consultant abc corporation june 2012 december 2014 provided support remotely onsite client locations email desktops servers networks implemented network server projects vpn lanwan networked systems configured maintained servers ms exchange windows active directory networking equipment performed virus removal server patch installs updates responsible troubleshooting resolving moderately complex software device issues maintained good relations agency management vendors coworkers endusers dummy description data replace job description relevant current role education free resume template copyright qwikresumecom usage guidelines