summary jessica claire montgomery street san francisco ca 94105555 4321000 resumesampleexamplecom seeking secure position well established company prides growth employees ability showcase versatile knowledge auxiliary mechanic hope build lasting partnership gain employment skills accomplishments 20112012 2014 regular care coordinator perform household task run errands perform personal care activities hygiene ambulation eating dressing toileting shaving talk give company clients participate resident activities take record vital signs assist moving bath bed wheelchairs take care pets nurse assistantcaregiver medical case management fort worth tx 2009 2011 maintain set patient rooms perform preventive maintenance emergency equipment assist patient family education assist rn lvn sterile nonsterile dressing changes cpr qualified answer multiline phone operate fax copy machine prioritize patient daily care according acuity scheduled patient procedures conduct analysis recommend suitable solutions real time performance issues 4 years handle inbound calls provide onecall resolution problems reported 2 years responded client calls provided instructions troubleshooting 2 years provided technical analytical support call center 1 year proficient ms excel word various database management applications proven ability learn operate software applications quickly 8 years analytics 1 year problem resolution less 1 year february 2014 february 2017 program non lethal weapons training include oc certification baton employment close range subject control crsc techniques additional information machinist deals series different operations associated machining work requires good training skills handle tasks hence writing resume cover letter machinist position highlight skills expertise handling advanced machines technology keen interest learning new technological inputs professional experience etc experience agency sales resources 012017 present phoenix home care hospice carrollton mo agency sales resources provide support state farm agents staff state farm associates providing remarkable customer experience communicating customers courteous manner using approved scripts via phone written correspondence provide accurate timely customer service external internal customers provide centralized service field leaders agents answer inbound calls determine purpose caller distribute appropriate personnel proficient microsoft word excel outlook peasonal care assistant captioncall llc salt lake city ut 012017 present assist patients daily activities feeding personal hygiene administration medications companionship caotioning agent stellar relay city state 062016 122016 caption telecommunications connections ivr web communications deaf hearing impaired customer service representative troubleshooting technical problems create problem reports ability multitask accomplish workload efficiently using analytical skills ability maintain accuracy production standards technical oral communication skills problem solving skills attention detail accuracy wotresscashierhostess bone barbque city state operate cash register including cash transactions checks charges 012016 052016 greet customers timely professional engaging manner follow customer questions requests answer telephone using appropriate greeting observe customers check identification proofofage deny sale alcohol underage intoxicated customers maintain checkout area fill register supplies bags wipe counter tops handle customer issues may arise take food drink orders meet greet customers operate cash register receive payment customer cash credit card provide excellent customer care responsible cleanliness organization assigned food venue promote positive guest relations education oba psychology aba training kaplan university psychology aba aos business administration general pre navarro college activities honors skills additional information business administration general pre jso mechanical machinist mechanical engineering vincennes university mm school lakes il mechanical machinist mechanical engineering geoeral studies cedar valley community college general studies willing relocate anywhere 2018 2017 2014 november 2012 analytical skills agency attention detail call center call center caregiver case management cash register interpersonal communication oral communication ca cpr credit client clients customer services customer service customer care database management doors equipment operation fax hoists home care ivr listening notes machinist maintenance schedule materials mechanical ms excel excel outlook word microsoft word navy naval assist patients personnel copy machine problem resolution problem solving skills quality quality assurance quick real time repairing sales san schematics selfmotivated scripts telecommunications telephone phone toileting tops troubleshooting verbal communication skills record vital signs written willing relocate anywhere authorized work us employer military service service country united states branch us navy rank e3 november 2011 september 2014 awards community heros march 2016 certificationslicenses certificate contamination