professional summary jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom customeroriented applecare advisor committed delivering optimal customer service professionalism product knowledge flexible perceptive individual number years experience providing ongoing technical advice support driving sales expertise apple product troubleshooting integrating multiple apple devices skilled job title broad base experience technical support operations resolves problems quickly delivering high levels customer satisfaction excellent knowledge skill hardworking passionate job seeker strong organizational skills eager secure entrylevel job title position ready help team achieve company goals accomplishments achieved result completing task accuracy efficiency skills apple ios work history applecare advisor 062021 current bass pro shops cincinnati oh analyzed trends document emerging issues case support utilized software appropriately document transactions pertinent interactions utilized type diagnostic tools identify solve variety technical issues offered excellent customer service actively listening customers needs empathically discussing solutions multitasked type systems providing service resolving customer issues questions comments concerns managed call flow respond technical support needs customers used internal ticketing systems manage track process actions taken customer accounts passwords product support resolutions referred unresolved customer grievances designated departments investigation developed tutorials instructional documents educate customers available troubleshooting tools resolved service technical problems customers asking clear specific questions configured hardware devices software set work stations employees broke evaluated user problems using test scripts personal expertise probing questions removed malware ransomware threats laptops desktop systems worked software development team reported errors bugs newly released software assisted deployment release fixes uploaded new software rolled updates applied patches type servers upon release thwart type type threats penetrating networks ware house deals 032021 062021 amazon warehouse city state cleaned maintained warehouse compliance osha safety standards oversaw upkeep equipment physical condition warehouse identifying ordering needed repairs renovations replacements completed timely accurate daily logs keep internal reporting accurate track materials movements built motivated warehouse team consistently accomplish operations goals exceed performance targets evaluated supplies product inventory check quality quantity issues returned unacceptable materials vendors oversaw warehouse staff maintained efficiency fastpaced environment handled daytoday shipping receiving overseeing number packages per day maintained established levels goods based sales forecasts demand fulfill orders time tracked production quality control systems proactively identify deficiencies apparel associate 092019 032021 walmart city state displayed organized products store help customers locate products easily maintained loss prevention standards monitoring observing customers sales floor created impactful store displays merchandising layouts maximize sales selected recommended located merchandise based customer needs desires operated cash register complete cash check credit card transactions greeted interacted number customers per timeframe assist selecting locating merchandise kept neat organized apparel section folding clothing proper shelves hanging clothing proper racks used pos system process sales returns exchanges set dressing rooms customers shopped increase number selections make experience enjoyable created stunning displays capture customer attention increase sales cleaned closed secured store end shift encouraged customers find accessories upsell items complete ensembles pressed folded items upon arrival store increase visual appeal dressed accessorized mannequins highlight featured clothing accessories delivered prompt friendly service type customers type store helped customers select attractive figureflattering type items wore smart outfits composed items current collection showcase possible pairings customers performed opening duties task greeted served number customers per day entry type store laundryhouse keeping aid 082018 092019 heritage hall nursing home city state communicated repair needs maintenance staff trained mentored new personnel maximize quality service performance placed orders housekeeping supplies guest toiletries adhered safety protocols enforcing proper equipment usage increased employee performance effective supervision training completed schedules shift reports business documentation evaluated employee performance developed improvement plans implemented new cleaning processes team strategies reduce necessary manhours number hours per week maintained controls expenses inventory optimal budget tracking restocked room supplies facial tissues personal touch every job disposed trash recyclables day avoid waste buildup managed laundry sorting washing drying ironing kept building entryway glass clean polished professional presentation completed laundry services special attention care instructions handwashing dry cleaning education diploma regular classes 062017 hurley high school hurley va