jessica claire resumesampleexamplecom 555 4321000 100 montgomery st 10th floor professional summary accomplished versatile operations human resources professional 24 years providing operation management achieve targeted objectives healthcare environment highly skilled aspects business operations including conflict resolution recruiting resource managment developing nurturing productive relationships streamlining policies procedures reduce expenses improve operations developing strategies enhance operational workflow productivity gain revenue growth strategies strategic marketer ability quickly understand new solutions markets needs identify execute opportunities skills skills strategic planning conflict resolution business development crossfunctional team leadership pusiness businessrevenue growth performance management project portfolio management corrective actions requirements definition branding compliance operational guidelines education wichita state university wichita ks bachelor science inteclaired marketing communications work history ecolab inc hr lead program manager honolulu hi 012020 current accountable overhauling talent acquisition process ensure smoother faster easier process build support communicate information support business cases internal strategies planning development project plans scheduled responsible cross team trainingorganization development new associate onboarding improved process around data inputs created monthly reportinganalysis executive team run oversee project responsible 148m annual revenue design define metrics success includes processes infrastructure facilitated capacity management tool reporting executives anticipated future needs oversight financial reporting metrics including forecasting billing financial planning training mentorship career development program development new associates develop develop maintain strong relationships stakeholders inside outside core team vendors devised tools benchmarks improve team performance monitor production collaborated development teams internal customers product line management verify delivery desired quality requirements distributors management talent acquisition processes process improvement across enterprise designed infrastructure solutions resolve business issues improve delivery processes devised tools benchmarks improve team performance monitor production identified system needs designed processes support business requirements collaborated development teams internal customers product line management verify delivery desired quality requirements distributors envision healthcare senior operations manager ann arbor mi 012018 012020 cerner corporation one largest providers healthcare information technology solutions services devices hardware united states oversees daytoday organization activities population health appointment health advisory services within va department defense led strategic growth new department achieving profitability less 2 years ending 80m revenue 2019 grew staff 200 members department align fast growth projections manages team hr functions including hiring onboarding dismissal coaching timecard approval training reviews financial statements contracts activity reports performance data measure productivity goal achievement determine areas needing cost reduction program improvements implements strategic initiatives development processes ongoing deployments within va dod establishes implement departmental policies goals objectives procedures conferring senior executives liaising government personnel owns regulatory governance acquiring maintaining expertise state federal regulations builds relationships corporate stakeholders order support identification review prioritization execution key improvements opportunities established quality standards cost controls creating tracking document cost relates client contracts provided leadership continual management employee training initiatives managed employeerelated issues encompassing labor turnover diversity trained guided team members maintain high productivity performance metrics allocated resources planned programs according business objectives cornerstone building brands practice manager mumford tx 012015 012018 project management focus organize maintain scope timelines deliverables clients assist development implementation interpretation complex financial analysis projects pl statements support business financial planning control strategies drive analytics identify opportunities improve client hospitals performance assessed audited work team members performed ensure contract specifications met oversaw regional assignments metrics meeting profitability goals provided outstanding support entire staff helped improve process flow boosted efficiency assessed processes procedures complying osha hipaa regulations oversaw accounting budgeting financial reporting cerner corporation pmo leader city state 012013012015 maintained open communication presenting regular updates project status tracked project team member performance closely quickly intervene mistakes delays reported regularly managers project budget progress technical problems created slotting resourcing process group 400 consulting associates responsible cross team trainingorganization development new associates improved process around data inputs created monthly reportinganalysis executive team learn established guidelines new products metrics pl financial models facilitated capacity management tool reporting executives anticipated needs oversight financial reporting metrics including forecasting billing financial planning maintained open communication presenting regular updates project status customers scheduled facilitated meetings project stakeholders discuss deliverables schedules conflicts tracked project team member performance closely quickly intervene mistakes delays additional information accomplished versatile operations professional 15 years providing operation management achieve targeted objectives healthcare environment highly skilled aspects business operations including conflict resolution developing nurturing productive relationships streamlining policies procedures reduce expenses improve operations developing strategies enhance operational workflow productivity gain revenue growth strategies strategic marketer ability quickly understand new solutions markets needs identify execute opportunities