jessica claire resumesampleexamplecom 555 4321000 montgomery street san 9 francisco ca 94105 summary resourceful accomplished administrative customer service professional five years experience providing administrative program support museum contemporary art palms springs art museum excellent written communication skills along strong organizational skills demonstrated ability perform variety complex administrative programmatic security programmatic customer service clerical support functions required smooth operation guest services highlights customer service guest engagement administrative support art museum administration verbal written communication museum security cultural property protection invoice payment processing problem resolution art history art education museum program support museum tours student groups event logistics management vendor management purchase order processing insurance certificates file management art works collecting methods education santa monica city college santa monica ca bachelor arts english coursework focused english composition teaching credential art history private class palm springs ca digital photography experience dartmouth college gallery attendant hanover nh 022016 current provide welcoming environment frontline representative face museum guests members ensuring delivery worldclass customer service maintain current knowledge art exhibits art history selfstudy engage visitors information art museums exhibits upcoming events ensure guests safe secure experience monitoring guest interaction art protect museums cultural assets exhibits provide visitors quality experience locating objects exhibits interest orienting visitors gallery exhibits interactive elements impart enthusiasm visitors encouraging return visits membership enrollment accommodate special needs visitors maintain interactive features projectors screens audiovisual equipment pods assistant operations manager wilmington 022015 082015 provided administrative programmatic support director operations including fielding telephone inquiries communications management vendor coordination managed class 1 historic newly renovated internationally recognized midsize museum visited 20000 guests interacted different departments present welcoming cultural experience supervised building maintenance managed security operations supported supported processing invoices check requests financial documents drafted processed correspondence maintained electronic paper files inventory management scheduling engaged guests floor interacted donors volunteers interacted front desk museum store manager assist openshutdown procedures sales daily cash deposits shipping register software counterpoint pos system patrons edge raisers edge created signage special tours singlevisit tours selfguided tours worked closely accounting process payments special tours accommodations jessica claire resume page 2 assistant operations manager continued maintained detailed electronic paper files multiple objectives within museum including museum store ap files private tours marketing projects used patrons edge raisers edge obtaining membership information statistical purposes mass email blasts assisted setup digital equipment presentation recording exhibition walkthroughs maintained digital storage files ensured event needs logistics scheduled arrangements confirmed order foxwoods resort casino security supervisor absecon nj 092014 022015 maintained order safety historic building facility commenced daily security patrols monitored security cameras safeguard art exhibits ensure safety visitors guests staff ensured safety 500 guests special events creating security plan monitoring sensitive areas created scheduled rotation plan security patrols operating hours responded security incidents cooperation municipal police fire safety departments stillwater medical center box office associate blackwell ok 082013 092014 processed ticket sales memberships museums 500 seat theater utilizing patrons edge raisers edge software monitored reconciled cash drawer end shift recorded transactions prepared customer database updates ensured compliance policies procedures according customer service principles monitored processed ticket orders phone email coordinated requests sponsors special guests palm springs art museum security officer city state 092011082013 protected art exhibits guests interacting floor observing behavior monitoring security cameras 150k sf facility important art collection received specific training international foundation cultural property protection achieve high level service museum mission statement skills patrons edge database ms word ms excel ms outlook ms power point final cut pro constant contact email marketing software windows movie maker imovie raisers edge canon t3i dslr digital photography projectors film making video editing sound recording cameras digital equipment