summary skills jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom committed job seeker history meeting company needs consistent organized practices skilled working pressure adapting new situations challenges best enhance organizational brand friendly positive attitude customer service reliable trustworthy active listening good work ethic people skills customer relationship management service promotions stock management processing payments staff training motivation critical thinking team building relationship building data management microsoft office organizational skills problem resolution experience sales 102017 current five star quality care inc trenton nj assisted teammates salesprocessing tasks meet daily sales goals engaged customers friendly professional dialogue determine needs developed trusting relationships customers making personal connections sold various products explaining unique features educating customers proper application usage arranged new merchandise signage appealing displays encourage customer sales move overstock items built maintained relationships peers upper management drive team success maintained knowledge current promotions exchange guidelines payment policies security practices helped customers find specific products answered questions offered product advice received displayed product shipments store retail shelves upon delivery obtained signatures financial documents internal external invoices answered incoming telephone calls provide store products services information trained new team members cash register operation stock procedures customer services completed daily recovery tasks keep areas clean neat maximum productivity collected payments provided accurate change answered product questions uptodate knowledge sales promotions assessed customer needs provide assistance information product features reviewed files recordings documents obtain information respond requests tracked company inventories moved excess stock arranged products improve sales receptionistmedical assistant usa vein clinics suffern ny 072014 102017 set appointments physician visits procedures using calendar software updated group medical records technical library promote smooth office operations straightened waiting room maintain neat organized space processed patient payments scanned identification insurance cards retrieved faxes uploaded documents patient charts assist clinical staff took messages patients promptly relayed appropriate staff entered insurance demographics health history patient database answered multiline phone system directed callers requested personnel departments carried daily tasks professionally communicating physicians nursing staff technicians medical assistants delivered highquality administrative customer service sustain patient work flows protected patients observing strict hipaa guidelines greeted patient pleasantly offered desk sheet easy signin called patients confirm scheduled appointments obtain additional details trained new staff office procedures insurance processes medical terminology gathered transcribed typed medical information charts scheduled followed patient appointments collected processed patient payments maintained patient files informed patients financial responsibilities prior rendering services scheduled appointments optimizing patient satisfaction provider time treatment room utilization applied knowledge medical terminology insurance processes support office administration productivity conducted patient intake interviews collect medical information insurance details checked patients appointments collected copayments maintained patient accounts obtaining recording updating personal financial information greeted patients visitors answer questions refer inquiries appropriate personnel compiled physical digital documents charts reports photocopied insurance cards documented details verified patient coverage upcoming procedures appointments managed office phone lines checking voicemail returning calls directing messages team members coy center associate staples city state 012013 072014 enabled printing loading materials setting inking mechanisms complete work orders implemented quality control measures check projects accuracy efficiency operated printing equipment produce print jobs pc ctp binding equipment punching cutting copied documents handled binding finishing work prioritized workload achieve maximum output meet customer deadlines adjusted equipment computer interface print various sized projects using different paper stocks cleaned machines consistent basis part robust preventive maintenance program achieve continuous functionality completed reporting work volumes outputs materials used backlogs recorded completed work production logs including accurate quantity output materials used problems encountered inform supervisors positively affect future operations prepared processed papers use scanning microfilming microfiche prioritized organized tasks efficiently accomplish service goals maintained updated knowledge continuing education advanced training education training high school diploma chain lakes collegiate high school winter fl pcc state college winter fl 062013