jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom summary resultsdriven consultant comprehensive experience leading improving industry operations uniquely qualified navigate rigors latest standards specifications protocols organizational regulatory needs fulfillment lends complex roadmaps callstoaction regularly achieve ambitious objectives personable accomplished obtaining buyin projects new implementations talented analyzing account data resolving customer issues escalations maintaining positive attitude outstanding mentor communicator committed empowering future growth mastering challenges dedicated consultant bringing dynamic skills client oversight issue resolution presentation successful juggling multiple tasks projects simultaneously excellent business knowledge within industry attentive goalfocused brings successful approach cultivating complex best practices meet organizational regulatory expectations detailoriented focus achieving expected outcomes enthusiastic hard worker expertise cultivating lucrative client relationships implementing better processes procedures skills net framework resource evaluation change management analytical thinking timeline development client requirements assessment problemsolving attention detail operations analysis goal setting employee management safety regulations subject matter expert performance assessments integrity honesty staff management reports documentation experience 012021 062022 consultant george mason university fairfax va collaborated across organization meet needs client research developed client proposals outlining project structure approach work plan formulated implementation plans evaluating effectiveness actions programs defined framed complex issues developed processes support decision making mastered processes focused continuous innovation provide worldclass service clients translated needs issues ideas effective strategies action plans interacted subject matter experts bring highest level expertise service engagement compiled verified data resolve issues streamline efficiency identified needs customers promptly efficiently wrote reports outlining results facilitate management decision making served liaison certain departments implement new improvement plans changes 022009 112020 support technician pomeroy tigard responded assistance requests users directed individuals basic troubleshooting tasks configured new employee work stations consisting hardware software peripheral devices documented repair processes helped streamline procedures future technical support actions explained technologyrelated details easytounderstand terms individuals different backgrounds various job positions observed system functioning entered commands test different areas operations organized bench supplies performed inventory counts answered use repair questions via inperson email telephone requests 012006 012009 manager vodafone tirana al entered time attendance logs preparation payroll assigned tasks associates fit skill levels maximize team performance exercised good judgment decisionmaking escalating concerns resolving issues developed implemented appropriate plans resolve unfavorable trends enhance sales maintained contact clients assisted developing procedures identify track valueadded services maintained adequate staffing meet objectives programs services within budget minimized staff turnover appropriate selection orientation training greeted encouraged feedback customers implement instore operational changes conducted quality timely performance feedback performance appraisals created training modules documentation train staff recruited hired qualified candidates fill open positions trained employees additional job positions maintain coverage roles 111987 112005 working leader lukens steel city state developed created employee training plans maximize workforce capabilities introduced efficient production methods increase company output kept areas clean neat inspectionready comply product guidelines participated potential new hire interviewing sessions help identify qualified candidates examined completed work detect defects verify conformance specifications encouraged motivated line workers meet production deadlines goals performance teamwork evaluated processes employee strengths realign workflows changing business demands established enforced clear goals keep employees working collaboratively maintained operating schedules provide effective coverage key areas achieve objectives reviewed completed work verify consistency quality conformance provided ongoing training address staff needs wrote reports outlining results facilitate management decision making education training 061979 high school diploma 061979 southern lehigh high school center valley pa electrical construction lehigh career technical institute schnecksville pa