jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom professional summary seeking opportunity obtain position part functional team lead career logistics management coordinating implementing new ideas summary qualifications fast learner ability easily grasp put application new concepts methods technologies dedicated innovative selfmotivated team playerbuilder innovative professional 5 years progressive experience within fedex 7 years progressive experience within hospitalityrestaurant industry 2 years retail industry skills drive business growth capitalize new revenue potential manage aspects daily business operations expertise pl management client relations inventory control safety compliance budgeting purchasing administration staff training supervision motivation mentoring proactive leader refined business acumen exemplary people skills facilitate team approach achieve organizational objectives increase productivity enhance employee morale exceptional leadership organizational oralwritten communication interpersonal analytical problem solving skills posses ability succeed independent collaborative work environments proficient use various computer programs applications including microsoft word excel powerpoint systems posi aloha macros open minded willing travel work history operations manager 092008 current capstone logistics lubbock tx direct lead 90 package handlers three work area leaders successfully handle scan load packages delivered manage two largest work areas operation responsible training certification tugger operators switchers preload well file creation recertifications within osha guidelines fedex structure leader 5star safety committee 2 year injury free record responsible incoming package handler tours orientation 3 day training class upon entry awarded preload service manager year 2011 five pillar award winner 2012 2 bravo zulu awards 2012 several purple promise awards managed entire new technology implementation vision terminal manage efficient sorting delivering scanning 25000 local packages within prescribed time frame help ensure package handlers success cross training specific job functional training well meet andor exceed quantitative goals given provide communication feedback direct reports seniors package handlers well set attainable goals package handlers motivate teams meet responsible osha required safety meetings mandatory engagement meetings daily staff meetings subordinates ensure daily productivity operational accurate utilizations responsible managing package flow organization incoming freight due day service assist cdm processes updating placards reporting barcode issues regional staff daily create termination reports preload operations well keep accurate record package handlers time productivity behavior member two successful qdm teams within operation developed led 6 package handlers advanced careers restaurant manager 2007 082008 lettuce entertain enterprises lincolnwood il experienced accounts payablereceivable invoicing preparing deposits reconciliations conducted opening closing foh operations effectively provided accurate timely shift reports employee evaluations conducted interviews foh positions wrote schedules hourly employees adherence scheduled labor costs conducted cycle counts order inventory weekly held staff meetings assigned shifts maintained positive relationships concierges suppliers customers helped accomplish two record breaking sales weeks company wide store received top growth company many times audit cash drawers store safe daily controlled quality timeliness food beverages service worked various promotional events helped merchandise sales staffed trained servers kitchen employees full service dinning sales representative 042004 2007 sleep number corporation helped rapidly grow business 30 130 locations one year negotiated contracts subcontracted services evaluated investment alternatives kept uptodate booking system property owners rented homes effectively marketing websites developed employee work schedules traveled extended periods time costa rica high season additional staffing training new employees pubkeep server trainer manger training 2001 072007 paris country club big river grille gaylord opryland hotel long shot sports bar j city conducted inventory cycle counts reordering procedures maintained supplier relationships handled high volume sales upselling entertaining large crowd worked various promotional events helped merchandise sales helped develop employee work schedules served full menu exquisite foods cocktails wines trained various international wine liquor classes enhance personal product knowledge worked three area locations chosen help open new stores actively worked high volume environment practicing friendly customer service fun atmosphere training new employees knowledge business policies procedures responsible cash account transactions handled accurate timely manner handled opening closing operating procedures alone conducted informal performance evaluations alcoholic beverage commission certification education bba business management 2008 middle tennessee state university murfreesboro tn currently enrolled lean six sigma certification classes additional information references available upon request