jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom summary dynamic insurance professional 8 years experience delivering customerfocused results within property casualty claims information technology risk management disciplines highlights microsoft office suite word excel powerpoint outlook lotus notes accomplishments experience business analyst 012009 present mckesson corporation usa sc service provider liaison delivering improved business relationships strategic sourcing systems department project service external labor needs maintained reviewed systems department external labor contracts work orders increased policyholder satisfaction retention claims department employee training coaching call evaluation investigated negotiated settled first party auto claims salesman assembly 052006 062008 phoenix cycles city state cycling fitness equipment sales coordinated sales floor presentation home gym bicycle carrelated equipment assembly senior salesman 052001 072007 russells cycling fitness center city state cycling fitness equipment sales coordinated sales floor presentation trained new employees sales department inhouse home gym exercise equipment delivery assembly education marketing june 2008 southern illinois university carbondale il marketing skills extensive experience developing interpersonal skills exceptional time management skills excellent leadership ability developed professional working experience well marketing coursework wellversed teamwork skills years customerfacing team environment work experience comfortable working levels management result extensive corporate environment experience skills coaching interpersonal skills contracts delivery employee training leadership lotus notes marketing excel microsoft office suite outlook powerpoint word sales strategic teamwork time management