jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom summary knowledgeable 18 years experience executive support team leadership business operations bringing planning problem solving abilities focused maximizing resource utilization support scalable operations increase bottomline profitability dedicated loyal organized systematic natural relationshipbuilding leadership talents consistently maintained respectable appearance demeanor represent organization positive way times file data retrieval systems scheduling calendar management report writing flexible organizational skills data entry friendly positive attitude team management skills computer skills working collaboratively reliable trustworthy basic math planning community outreach confidential documentation recordkeeping finance supervisor 2004 current experience peraton chamblee ga supervised promoting appositive work environment effective communication active engagement handson assistance trained employees best practices protocols managing teams maintain optimal productivity improved morale management communication creating employee recognition rewards practices reviewed daily reports reconciled accounts keep information current accurate implemented policies standard regulations policies procedures input information regarding fraud investigations detailed reports submission clients liaised customers addressed inquiries handled meeting requests answer billing questions provide outstanding customer care maintain effective working relationships general public coworkers members diverse cultural linguistic backgrounds regardless race religion age gender disability skills quickly resolve problems escalated larger issues finance director utilized active listening skills quickly resolve problems escalated larger issues finance director conducted reviews flagged transactions reports showed potential suspicious activity examined financial statements written documents files could used evidence fraud cases lead reimbursement data entry specialist 2004 current early learning coalition indian river martin city state handled aspects reimbursement process school readiness vpk voluntary prekindergarten providers obtained maximum reimbursement following unpaid claims reviewing monthly aging reports reconciled 80 provider payment company expense financial records generated quarterly reports financial reviews maintained confidentiality integrity enrollment data researched investigating problems fraud cases checked documentation appropriate attendance coding catching errors making revisions reviewed state standard school readiness codes statewide database system backup school readiness provider contracts precisely calculated adjustments due overpayment monitored accounts payments receivable statuses delegated related tasks family services lead 2004 current early learning coalition indian river martin okeechobee counties city state handled eligibility process childcare resource referral ccrr services completed intake assessments families determine service needs maintained eligibility requirements different services help families gather required information documentation supervised trains family services specialist providing direction input feedback polices procedures reviewed client data centralized database maintained uptodate case records clients research client fraud elevates cases according policies procedures monitors supported needs atrisk families housing food critical assistance identified appropriate community resources provided referrals services referred family members outside support options assist coping times increased stress collaborated team members identify accomplish agency objectives security training know be4 identifying abuse neglect 022020 certificate completion dealing difficult people indian river state college ft pierce fl education training microsoft excel 2010 indian river state college ft pierce fl miami lakes educational center technical college hialeah fl accomplishments consistently maintained high customer satisfaction ratings led team achieve earning recognition upper management recognized employee outstanding performance team contributions evaluation drove reconciled 90 provider payment company expense financial records created highly effective new policies significantly impacted efficiency improved operations