name surname address email operations manager highly skilled professional 12 years successful working experience field including operations management team leadership production crossfunctional collaboration monitored managed operational activities documented prepared reports well quickly effectively solve customer challenges maintained quality controlsatisfaction records constantly seeking new ways improve customer service confident efficient flexible fastpaced multitasking environment core skills competencies production operations critical analytical thinking time task management teamwork operations manager operations management team leadership customer service problem solving collaboration multitasking organization communication professional experience 20152019 company location managed operation functions including inventory management warehousing boxing shipping receiving housekeeping maintaining hazardous personal safety practices successfully developed led topperforming team implementing production operations operated resin filming machine tools manufacturing facility including calipers micrometers facilitated business efficiency implementing broad knowledge technical documents computer software processes knowledge iso 9001 implemented system streamlined process 10 cut production time 10 developed safe practices guidelines production workers resulting improved work safety 15 significant cost savings labor operations manager company location 20112015 managed operations project management capacity planning 20m annualized budgets territories goals compensation plans 75 100 sales marketing staff applied lean process improvement increase productivity per hour 50 managed call center virtual training reps developed relationships 1500 instituted framework business intelligence dashboards 2013 contributing company production worker company location enforced safety procedures facility policies government regulations 20072011 reviewed weekly inventory charts recorded facility needs enhanced company reputation making sure work areas safe clean education university location bachelor science business administration 2009 references available upon request