jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom professional summary accomplished team leader offering eleven years experience high pressure fast growing businesses promoted leadership role working less year victorias secret shy month vans past two years running consistently highest ranked manager victorias secret sales per hour well conversion average dollar sales credit card capture highest ranked manager vans vans family loyalty program versed managing availability inseason products aligning inventory merchandising strategies consistent growing margins meeting seasonal market demand talented conducting inseason postseason analysis identify opportunities sales growth proven leader allocating goods stores meet exceed sales goals managing office work resolving problems customers retail sales professional versed product placement merchandising extensive experience inventory management shipment processing skills retail credit card sales personable motivated team player openingclosing procedures accurate money handling employee relations cash register familiarity upselling techniques staffing training development inventory management skilled problem solver shipment processing stocking merchandising specialist sales experience administrative knowledge work history 102018 022022 apparel accessories manager lacoste vacaville ca customeroriented natural leader consistently meets sales goals pos systems knowledge strong work ethic data entry outstanding interpersonal skills superior organization ability goaloriented detailoriented excellent communication skills active listening skills projected weekly sales drive margin maximize profit prepared set merchandise displays attract buyers increase sales crosstrained cultivated associates encourage growth development examined merchandise verify correct pricing display function 082007 112018 merchandise supervisor beauty brand leader victorias secret city state established met clear sales goals motivated staff meet objectives mapped led executed floorsets brandguides recruited interviewed hired trained staff mentored oversaw team members drive performance sales excellence set schedules delegated merchandising assignments achieve demanding targets tight deadlines upheld company merchandise standards displays promotions replenishment clarity offer utilized upselling downselling strategies maximize profits fostered positive work environment consistently treating employees customers respect consideration responded customer questions requests prompt efficient manner shared best practices sales customer service team members help improve stores efficiency contacted store locations determine merchandise availability zoned cleaned organized store including cashwrap backroom sales floor displays actively pursued personal learning development opportunities recommended merchandise customers based needs preferences offered measurements fitting room styling prioritized helping customers completing routine tasks store answered customer telephone calls promptly appropriate manner completed weekly supply order maintained store budget followed merchandising guidelines present visually appealing displays completed led cleaning stocking organizing tasks assigned sales area well offsite welcomed customers store created captivating customer experience assigned work team members based company needs personal strengths job knowledge resolved customer complaints professional manner prioritizing customer satisfaction maintained established merchandising standards including window sales floor promotional displays alerted customers upcoming sales events promotions strategically scheduled team members maintain optimal staffing levels times priced merchandise stocked shelves ran annual inventory teams responded customer concerns friendly knowledgeable service monitored security handled incidents calm professional manner reducing shrink following company standards greeted customers timely fashion drive conversion quickly determining needs upselling purchase increase average dollar per sale recognized rewarded outstanding work performance cultivate positive collaborative customer service culture determined customer needs asking relevant questions listening actively responses well capturing loyalty credit card services engaged customers sincere friendly manner used time efficiently serving customers including folding clothes cleaning fitting rooms worked fellow managers implement proper division responsibilities completed point sale opening closing procedures including counting contents cash register completing bank deposit change orders verified customers received receipts purchases utilized ejournal necessary built relationships customers increase likelihood repeat business loyalty maintained knowledge current sales promotions policies regarding payment exchanges security practices identified potential shoplifters reduced shrink internal theft external theft paperwork error maintaining awareness following company guidelines supervised directed merchandise shipment processing handled customer relations issues gracious manner accordance company policies stocked replenished merchandise according store merchandising layouts communicated clear expectations goals team member completed daily tasks special assignments efficient qualitydriven approach cultivated customerfocused shopping environment greeting responding customers friendly manner contributed team success exceeding team sales goals highest ranked manager sales per hour consistently two years mentored new sales associates contribute stores positive culture operated cash register cash check credit card transactions educated customers brand incite excitement companys mission values trained mentored oversaw team members drive performance sales excellence 102017 012018 stock supervisor education 2007 2012 vans city state labeled organized located inventory items staging areas shelves according quantity size type material inventoried back house stock monthly quarterly annual basis recorded information shortages discrepancies keep records current accurate maintained neat organized backroom easily access merchandise drive sales trained new staff job duties company policies safety procedures rapid onboarding handled daytoday shipping receiving overseeing shipment packages daily divided categorized cargo received redirected shipments response customer requests maintained established levels goods based sales forecasts demand fulfill orders time high school diploma apple valley high school apple valley ca cosmetology special fx paul mitchell school provo ut