jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom summary dedicated experienced result oriented professional proven track record field talent management leader extensive experience successfully orchestrating companywide transformations delivering exceptional customer employee experiences creating highlyengaged cultures leader committed engagement development employees achieve company goals vision values skills performance management talent reviews succession planning new hires onboarding human resources management systems mentoring programs experience lead talent management spec 032016 current myhr partner doylestown pa project management change management curriculum design presentation development facilitation leadership employee development program leading performance management program responsibilities include designing program reflected current best practices achieving 95 completion rate performance management initiatives developing change management strategies successfully implement two performance management systems success factors oracle cloud less two years leading initiative revise organizational values competencies align high performing culture leading succession planning talent review program enhance talent pipeline develop high potentials retain top talentresponsibilities include defining talent criteria succession planning identifying high potentials calibration meetings leaders creating development plans opportunities high potentials redesigning onboarding program new hires enhance initial experience within company redesigning first day orientation program establishing touchpoints activities 30 60 days employment implementing leadership development program call center leadersresponsibilities include conducting needs assessment identifying leadership development needs partnering top leadership design curriculum developing instructional design six modules creating training materials facilitating instructor led sessions 50 leaders implementing coordinating mentoring program employee resource groups responsibilities include defining program objectives parameters selecting mentors matching mentees mentors coordinating meeting schedule achieving programs metrics leading employee resource group presente latinx employee community assistant director training development 112014 032016 myhr partner king prussia pa project lead allagency request proposal rfp organization development professional training consulting services 6 million dollars awarded contracts external vendors managed performance management program 1500 employees key actions included managing entire performance cycle goal setting midyear annual reviews designing delivering learning experiences 200 managers key program components evaluating effectiveness program implementing changes needed refine training development manager 032011 112014 tutor perini corporation sylmar ca designed implemented facilitated companywide learning development programs enhance employee knowledge engagement performance programs included onboarding new hires engineer development program management development program developed implemented managed performance management program actions included identifying defining competencies critical business success designing implementing performance management program launching performance management system taleo automate support process educating leaders employees achieve program effectiveness training development manager 112009 102010 open mobile city state hired start sales training development division directed strategic planning rollout new commercial system 400 retail sales associates enhancing companys ability adopt use new technology involved working developers system requirements testing validating final product involved developing curriculum 4day training program designing training materials identifying trainers conduct instructorled courses developing logistics deploy training without affecting retail operations establishing change management strategies ease deployment provided ongoing support implementation designed implemented new hire orientation program graduated average 40 sales new hires per month senior training manager 031997 112009 centennial de pr city state pioneered centennial university program creating implementing sales training strategy new existing sales representatives retail business markets achieved 95 participation rate courses graduated 211 new hires first year program implementation assisted marketing hr finance operations departments launching new products services developing training initiatives needed transfer knowledge employees honored presidents club awards 2007 2008 recognition top performance planned led training programs staff development enhance employee knowledge engagement satisfaction performance managed training yearly calendar including setting course plans training spaces department rotations education training bachelor science business administration 051992 university delaware newark de certifications change management professionalacuity institute certificate foundations learning experience design novoed career planning talent certificate astd leadership program dale carnegie six sigma black belt gps consulting centennial six sigma green belt gps consulting centennial