jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom professional summary skilled business consultant research associate specializing customer servive well versed food cost labor cost marketing insightful professional ready apply 34 years experience new role room growth advancement skills strategic planning client relationships data warehousing network development operations knowledgeable culinary processes procedures team leadership development problem resolution budgeting financial planning project management cost reduction planning execution strategy realignment staff mentoring work history 082019 current consultant higher logic arlington va execute ontime underbudget project management complex financial issues senior leadership perform work according project schedules established quality standards interpret client needs introduce services fit specific requirements track costs expenses compare original budget identify failure points create detailed roadmaps action items project goals provide reporting analysis inform budgeting planning collaborate clients develop shape budgets processes business intelligence strategies reviewe business finances backend administrative procedures optimize menu fresh offerings seasonal fare update business appearance decor social media accounts promotional strategies improve customer service policies maximize satisfaction build brand loyalty maintaine skill level kitchen staff properly coaching counseling disciplining employees 022015 072019 franchise owner pizza inn city state oversaw supply chain supported tech transfer projects batch release testing change management resolution customer complaints reduced workflow inconsistencies recruiting hiring capable staff members estimated expected changes business operations made proactive adjustments employee schedules inventory levels address needs used restaurant expertise customer service skills analytical nature resolve customer concerns promote loyalty chaired weekly meetings executive leadership identify opportunities improvement establish milestones tailor products individual markets prepared quotes new products services composed budgets used smile strategies promote exceptional customer service create positive environment employees clients enhanced redefined organizational structure maintain companys competitive edge across territories devised new promotional approaches boost customer numbers market penetration enhancing engagement driving growth led company successful product launch growth developing initial product roadmap gotomarket strategy improved staffing busy periods creating employee schedules monitoring callouts excelled every store position regularly backed frontline staff keep expertise fresh relevant reviewed established policies procedures take temporary leadership positions motivate employees facilitate smooth business operations 071998 072019 franchise owner education 1987 pizza inn city state oversaw supply chain supported tech transfer projects batch release testing change management resolution customer complaints modernized improved operational procedures increase efficiency profitability tightly controlling costs labor preventing waste performed customer needs assessments coordinated resolutions supply chain quality teams drove yearoveryear business growth leading operations strategic vision longrange planning spearheaded overhaul company best practices leading significantly increased staff retention rates top ranking industry leader set aggressive targets employees drive company success strengthen motivation maintained professional demeanor staying calm addressing unhappy angry customers reduced workflow inconsistencies recruiting hiring capable staff members prepared quotes new products services composed budgets coordinated companies business executives site leadership teams interacting effectively establishing communication best practices planned marketing initiatives leveraged referral network promote business development maintained store equipment including computers printers fax machines improved staffing busy periods creating employee schedules monitoring callouts opened closed location monitored shift changes uphold successful operations strategies maximize business success associate arts business management el centro college dallas tx