summary highlights accomplishments experience jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom 15 years healthcare experience beginning lab spanning arena experience afforded unique understanding business mindset allowed bridge gap healthcare roles comfortable liaison business various groups deliver best outcome project hand sdlc software testing collaborative software prototyping irise business process improvement agile software development software development life cycle principles requirements gathering scope project definition requirements analysis user acceptance testing completed business requirements analysis pathology related changes system application design used collaborative software prototype new functionality application technical training actively mentored trained supervised new business analysts increase ramp support delivering new system collaborated small team design implement critical enhancements resulting increased client requisitions business analyst acosta inc chandler az 092013 072016 role responsible pathology related software needs requirements perspective worked closely doctors different specialties product owners smes understand current processes identify gaps document future state processes deliver clear concise requirements occount manager pacific office automation salt lake city ut 062010 082013 position liaison laboratory users team including pathway cognos time split helping develop test upcoming functionality educating users current functionality system troubleshooting issues implementingsupporting new labs system pre post go live addition managed several projects time support efficient use system cycology qa specialist labcorp santa fe nm role coordinated daily qaqc functions cytology department including track investigate resolve qi issues create monitor evaluate current processes versus sops verify compliance various regulating agencies 112009 062010 develop materials training documents corporate sop rollout cytotechnologist labcorp south charleston wv 022006 112009 role screened gynecological specimens precancerous cancerous lesions also served lead trainer automated screening technology well newly implemented pathway lis system cytotechnologist 072002 022005 labcorp albany ny role screened gynecological specimens precancerous cancerous lesions cytotechnologist 072001 062002 quest diagnostics city state role screened gynecological specimens precancerous cancerous lesions education ascp certification cytology clinical training 2001 university hospital university texas health science center san antonio tx bachelor science cytology 2001 university north texas denton tx bachelor arts health business management university north texas denton tx 2000