professional summary jessica claire 100 montgomery st 10th floor 555 4321000 4 resumesampleexamplecom versatile insurance legal professional phenomenal interpersonal skills used crossfunctional collaboration departments analytical problemsolver skilled seeing big picture still also focusing details resultsdriven expertise streamlining processes decrease costs promote organizational efficiency skills insurance policy coverage analysis projectproduct management contract negotiation competitor research analysis contract review interpretation contract development management legal regulatory research analysis vendor management work history operations manager jsav vail co 082017 092022 managed 6 operation departments responsible locating temporary housing insurance carriers policyholders due covered loss ensured service level agreement requirements insurance carriers exceeded met created implemented catastrophe plan handle 10x increase temporary housing placements created new service offerings based clients needs changes insurance industry resulting onboarding new carriers implemented efficiencies eliminating duplicative workflow processes created additional automation templates developed maintained relationships customers suppliers account development negotiated prepared reviewed revised legal contracts collaborated senior management sales marketing company rfps insurance carriers ccompliance specialty lines product manager pacific specialty insurance company city state 122014 082017 rewrote homeowner dwelling fire renters insurance policy contracts endorsements underwriting manuals created insurance applications underwriting questions conducted legal competitor research provided recommendations product managers rd department prepared answered questions obtained approval filings submitted various departments insurance via serff created training presentations content marketing material managed carrier partner relationships including preparing analyzing monthly reports conducted multistate research department insurance legal requirements filings notices contract provisions prepared presented comprehensive reports upper management audit team covering issues recommendations reviewed documents files records assess compliance potential risk managed compliance efforts reporting responses department insurance audits data calls lead product relaunches coordinating deployment training underwriting sales marketing claims departments executed revival rollout oklahoma earthquake product book transfer 33000 insurance policies projected written premium 5000000 10000000 grew california earthquake book 3000000 written premium 4 months updating underwriting rules expanding coverages spearheaded overhaul filing california personal umbrella insurance policy oter relevant experience pacific specialty insurance company city state 072005 122014 reviewed claims rendered 2500 coverage determinations firstparty homeowner third party litigation claims trained adjusters issue spot interpret policy language reviewed responded subpoena requests litigation department prepared demand cease desist letters prepared trial briefs small claims lawsuits company insureds assisted general counsel corporate formalities including corporate compliance formation dissolutions negotiated reviewed executed contracts outside vendors education juris doctor golden gate university school law san francisco ca deans list fall 2003 052002 bachelor science administration justice san jose state university san jose ca deans list 2001 2002 accomplishments promotions within pacific specialty insurance company executive assist ceochairman board 3201492014 executive assist ceoadministrative services manager 52012 32014 executive assistparalegal presidentgeneral counsel 12008 52012 legal insurance coverage specialist 72005 12008 affiliations president black masque honor society member golden key international honour society 072005 052002