jessica claire resumesampleexamplecom 555 4321000 100 montgomery st 10th floor summary meticulous administrative professional skilled managing complex schedules coordinating networking events drive business development diplomatic communicator expertise active listening conflict resolution proven history applying business acumen improve processes increase productivity office operations productive personable administrative support professional offering 5 years experience clerical roles wellversed maintaining accuracy efficiency office operations including calendar management event coordination accounting functions proficient microsoft office suite quickbooks oracle peoplesoft crm skills problemsolving accounts payable monthly annual journal entries wpm typing speed administrative office support multiline telephone systems financial recordkeeping microsoft proficent emr systems data entry healthcare claim coding electronic filing system organization medical release information roi education training southern new hampshire university hooksett nh 012023 bba business administration southern new hampshire university hooksett nh 052021 associate science business administration community college rhode island warwick ri 012014 cna license medtech license st mary academy bayview rhode island 062011 high school diploma certifications certified nursing assistant cna license certified medication technician cmt property casualty umbrella license 2017 national typing certificate 2020 experience bayer inc accountant wilmington nc 022020 112021 examined financial statements income statements review companys financial performance prepared monthly yearend closing statements financial documents invoices collected assembled financial data analyze costs yeartoyear basis relative fiscal planning budgeting activities examined budget estimates completeness accuracy conformance procedures regulations monitored balance sheets income statements evaluate financial performance applied mathematical skills calculate totals check figures correct problems physical digital files maintained accurate invoice summaries collection records enhance monitoring billing cash inflows verified documented requested disbursements facilitate payments calculated prepared checks utilities taxes payments interacted internal external auditors help complete audits resolve issues stauffer financial agency typist fort myers fl 072018 022020 converted paper documents digital files added documents database systems organized maintained physical digital filing systems establish sortation standards verified proper font size alignment styles various forms documents filed completed documents computer hard drive disk storage purposes created letters memorandums monthly agendas office distribution computed verified totals report forms requisitions bills adding machine calculator reviewed files documents obtain information respond requests edited audio transcriptions grammar spelling punctuation drafted notes organized detailed texts providing context captured audio transcribed dialogue conversation discussion rigor accuracy proofread audio transcript establish proper phrasing wording audio transcriptions operated recording equipment annotated recorded record provide context events hearing process entered data numerical alphabetical order campbell soup co insurance agent garland tx 022015 072018 engaged customers provided high level service carefully explaining details documents analyzed customer needs provided best options upselling products services delivered individualized support broad knowledge company products bring targeted services individuals varying needs attended companysponsored gatherings speak community groups insurance coverage options options generate generated new leads identified potential clients using successful direct marketing strategies pursued new clients various marketing strategies grow existing portfolio policyholders collected data insurance claims interviews physical property inspection wrote policies finalized documents filed paperwork maintained pleasant cordial attitude remaining calm issues arose educated counseled clients insurance coverage differences results decisions persuasively sell maximum coverage within budget made appointments potential clients discuss products upsold products policyholders potential new clients reached potential clients schedule appointments brookdale assisted living administrative assistant city state 022015022016 managed physical digital files monitored spreadsheets updated reports coordinate project materials developed administrative processes achieve organizational objectives improve office efficiency directed customer communication appropriate department personnel tracked submitted employee timesheets prepare payroll processing languages english negotiated accomplishments completed institute certified professional managers icpm training program achieve certified manager cm designation 2018