jessica claire resumesampleexamplecom 555 4321000 montgomery street san francisco ca 94105 professional summary observant aviation operations specialist welleducated aviation operations business reliable dependable comprehensive background planning coordinating personnel equipment movements stateside overseas locations talented advising aircrew weather flight data tracking 50 daily flights creative design professional offering seven years experience fashion design men apparel production proven history successful collaboration clients brand managers executives deliver seasonal lines specialized projects excellent ability identify target markets deliver emerging trends creative innovative fashion designer offering sevenyear background design illustration proficient adobe photoshop illustrator passion creating men fashion excellent knowledge textiles production processes consumer trends skills flight clearance processing aviation operation systems flight log updates flight records management airfield safety expertise security regulations conflict resolution good listening skills responsible project management collaboration data analysis revenue development operational assessments forecasting planning business process mapping technical writing marketing research consulting microsoft office suite operations management sales budgeting strategic development business planning social media employee reviews inventory management relationship building budget development coaching mentoring education american military university virginia beach va 012024 bachelor science accounting certifications cm certified manager certification work history swatch group aviation operations specialist chicago il 012016 current supported 1000 operations managing professional communications tracking data managing records maximized efficiency training new employees company procedures best practices compiled data prepared aviation operations aviation safety reports addressed urgent issues including medical emergencies flight operation obstacles first responder emergency management leader maintained flight events logs aircrew flying records flight operations records incoming outgoing flights managed flight itinerary updates communicated changes appropriate air traffic control contacts optimize movements protect aircraft conducted departure arrival briefings transmitted 13k flight plans arrival reports flight air traffic control centers beach resort services booking agent city state 042019 052020 maintained detailed digital hardcopy records room statuses collaborated staff members make accurate reservations met industry connections discuss expansion opportunities advocated clients wellsuited specific work met clients discuss goals develop strategies career success collaborated state talent scouts pursue leads pitch potential representation informed clients essential travel information travel times transportation connections medical visa requirements facilitate quality service managed online booking inquiries assisted guests travel partners questions throughout entire booking cycle suggested various packages amenities guests helping find perfect accommodations fit personal needs prepared customer invoices accepted payments processed refund cancellation requests answered 10k incoming phone calls developed friendly rapport callers answering questions making recommendations leading conversations bookings managed closed reservation calls increase bookings maintaining strong knowledge resort products services facilities identified issues analyzed information provided solutions problems steve madden retail city state 012018 012019 provided accurate information promotions customer programs products helping drive high customer retention increased sales offering advice purchases promoting additional products drafted quarterly yearly reports company financial metrics assess successes account deficiencies documented business processes analyzed procedures align changing business needs met stakeholders establish favorable business relationships support mutually beneficial interests approached problem fresh mind analytical strategies quickly resolve concerns greeted customers helped locate merchandise suggested suitable options accomplishments supervised team 30 staff members resolved product issue consumer testing process improvement achieved revenue objective implementing costcutting measures partner development effectively raised 30000 sponsorship dollars nonprofit organization effective networking community involvement activities online media buying managed team three marketing associates online media buying bought banner placement profitably increased traffic company website 25 sales promotion achieved status one top 10 store sales performers region assisted planning executing trunkshows instore promotional events