jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom summary polished professional executive successful supporting executive productivity business operations knowledgeable corporate practices regulations well office management protocols calendar management works well minimal oversight carry demanding work skills microsoft word excel outlook powerpoint vendor relations materials coordination bilingual spanish accounting resource advocacy business operations team management organization problem resolution planning coordination invoice generation project organization experience relationship development customer service communications technologically savvy event coordination scheduling travel planning executive presentation development strong problem solver appointment setting social media knowledge articulate wellspoken meeting planning spiritual education coordinator volunteer coordinator 122016 092020 amobee chicago il organized executed spiritual ed classes coordinated speaker events worked department leaders assess needs recruit volunteers fill needs matching volunteers talents needed church ministry well human resource activities oversee recruitment management training support recognition volunteers created implemented administrative processes procedures prioritize job tasks establish personnel responsibilities worked management team improve workflows eliminate unnecessary tasks covered vacancies key roles assignments volunteers needed wrote implemented enforced volunteer program policies procedures standards helped define mission standards volunteer staff collaborating special committees organization leadership selected trained mentored 75 volunteers matched volunteers open positions based individual strengths knowledge wrote uploaded blog posts articles drive traffic client sites collaborated content contributors build optimization strategies created schema markups website elements demonstrated selfreliance meeting exceeding workflow needs assisted designing posting content social media sites organized prepared instructional materials communiqu reports facilitate student learning brought attention youth ministry contributions congregational awareness initiatives executive assistantpersonal assistant 122014 122016 creative concept llc city state supported professional personal affairs ceo supervised office staff distributed assignments prepared travel lodging arrangements managed personal corporate calendars bookkeeping invoicing arap screened handle phone calls correspondence maintain confidential files planned executed corporate meetings lunches special events groups employees facilitated accurate schedule management event coordination senior leadership coordinated customerfacing webinars including developing relationships vendors tracking customer attendance postwebinar followup revised maintained master calendar client appointments designed powerpoint presentations monthly divisional meetings toplevel executives tackled addressed toplevel highpriority issues maintaining professional administrative discretion originated invoices reports proposals using quickbooks prepared updated office records spreadsheets presentations support executive needs enhance office efficiency organized scheduled meetings global executives using video teleconference answered phones emails ceo efficiency appropriate responses addressed responded incoming correspondence obtained signatures important financial legal documents provided continual maintenance websites performing daily updates directed preparation marketing collateral including descriptions photographs copy print digital needs secured branded product sales driving national marketing strategies maximize outreach owned marketing campaigns initial scope execution refinement wrote social media content increase engagement customers verified consistency content tone optimize social media accounts collaborated public relations team identify positive negative customer feedback regarding media content spearheaded creation blogs social media content managed organizations social media presence posting messages answering posts monitoring conversations uploaded merchandise amazon etsy shopify platforms ecommerce savy balanced company objectives customer desires formulating pricing marketing strategies collaborated sales service finance logistics departments influence critical business growth outcomes documented purchasing activities inventory reports department records worked closely managers plan special buys sought evaluated vendors negotiated prices completed contracts negotiated optimal product service rates terms align corporate budget ran weekly monthly strategy reports analyze business trends provide recommendations tracked shipping including weekly monthly fallout printed po pulled pack shipped merchandise followed customers feedback executive assistantpersonal assistant 122011 122014 dish fashion llc city state schedule appointments maintain update supervisors daily calendar screen incoming phone calls inquiries visitors maintain confidentiality highly sensitive information managed complex office administrative work requiring use independent judgment initiative leveraged personal professional networks secure new clients secured travel accommodations president scheduled booked appointments upcoming events meetings checked mail shopped groceries handled bill payments prioritized timelinedriven items complete projects promptly within budget traveled president take notes dictation meetings authored maintained household office operations manuals define staff expectations confidentiality requirements household office procedures scheduled conferences associated travel arrangements including hotel airfare ground transportation screened telephone calls inquiries directed appropriate worked closely highprofile clients provide oneonone administrative support including estate management household management property management opened sorted responded routine correspondence behalf business leaders facilitate communication streamline processes typed documents updated websites compiled information meetings supported budget administration detailed expense analyses report reviews facilitated payment invoices due sending bill reminders contacting clients gathered information produce accounts payable reports review charged expenses accounts cost centers analyzing invoice expense reports maintained accounting ledgers verifying posting account transactions prepared updated office records spreadsheets presentations support executive needs enhance office efficiency researched topics interest culled gathered information produce concise reports managed directors calendar prepared meeting agenda materials supported marketing advertising efforts creating marketing materials email blasts look books social media templates produced blog posts payperclick ads promotional content corresponded social media clients utilize positive feedback posts better promote brand tracked analyzed social media online marketing initiatives posted new content products services managing marketing release calendars spearheaded creation blogs social media content worked closely product managers visual designers development team appropriately evolve designs concept launch office manager 122003 122011 crime control city state handled scheduling managed timely effective allocation resources calendars solicited vendor quotes determine optimal material purchase pricing increased office organization developing filing system customer database protocols proactively identified solved complex problems impact management business direction reduced financial discrepancies accurately managing accounting documentation quickbooks maintaining case costs billing processes automated office operations managing client correspondence payment scheduling record tracking data communications conducted performance evaluations office staff monitor progress productivity recommend promotions corrective disciplinary actions drafted manuals resources identifying access services managed office inventory maintaining documentation stock coordinated office activities operations secure efficiency compliance company policies liaised customers addressed inquiries handled meeting requests answer billing questions provide outstanding customer care communicated customers resolve inquiries schedule appointments address billing questions interviewed onboarded developed oversaw daily activities clerical administrative office personnel recruited trained developed dynamic administrative team supporting corporate growth productivity objectives improved operational efficiencies managing work requests new orders pricing changes coordinating logistics verify delivery dates updated employee paperwork records developed administered department budgets planned executed successful corporate meetings lunches special events groups planned major business changes including system conversions office moves improved productivity initiatives managing accounts coordinating itinerary scheduling clientleadership appointments entered invoice data company database updated details including customer contacts delivery dates keep information current coordinated travel arrangements including booking hotel rooms car rentals airfare staff traveling domestic international locations enhanced customer satisfaction ratings resolving account issues efficiently supervised office 12 employees consistently cultivating productive positive work atmosphere aided senior leadership executive decisionmaking process meeting clients research case collect data prepare settlement packages interpret information daily report generation education training master accountancy office management office managementaccouting 122012 cbt college miami fl associate arts business administration managementmass comm 052006 miami dade college miami fl activities honors