jessica claire resumesampleexamplecom 555 4321000 100 montgomery st 10th floor summary dedicated professional backed 6 years expertise risk management project management coordination process behavioral health services business operations proven record ensuring consistency adhering company policiesprocedures utilizing excellent business project risk management skills skills guest services inventory control procedures merchandising expertise loss prevention cash register operations product promotions education training university maryland college park md 052012 bachelor arts english language literature experience aon corporation risk analyst virtual ny 092019 current implemented risk management program program purchased general dynamics information technology monitors performance metrics project risks issues opportunities 75 projects presents updates senior leadership monthly quarterly business reviews develops updates standard operating procedures internal guides align business processes serves lead risk radar enterprise database supports projects housing risks issues opportunities mitigation plans contingency plans action plans serves technical functional supp support risk radar gathering project requirements works vendor iterative configuration changes reviews forecasted revenue cost create forecasting operating income compare project actuals ensure projects track tracks project timeline high level milestones slas report key stakeholders monitors project team reallocates resources needed ensure project health tests updates read risk radar enterprise uat environment communicates changes users manages change management develops training strategy stakeholders impacted risk radar creates presentation decks monthly quarterly pmr documenting risk management status updates collaborated develops financial documents risk radar purchase requests submission maximus executive stakeholders develops tools project managers risk coordinators report risk eg risk management quality assurance sharepoint websites risk registers overunder 2m monthly division report templates job aidsprocedures etc collaborated process coordinators create project data app submitting monthly reporting facilitated demonstrations project managers risk coordinators completes risk assessments projects new opportunities stage prerfp bid postaward capture phase completes data migration projects transfer data company repositories tracks fire drills emergency preparedness procedures company locations preparation external audits obtained lean six sigma certification collaborated process improvement project focused lowering percentage overpayments external customers transunion operational risk analyst state 092018 092019 managed 23 clients point premiums billing policies claims processed administrative fees pinpoint high loss sites partnered external auditors thirdparty accountant class codes employee payroll given policy years planned attended meetings recording notes action items conducive operational success system administrator origami information database uploadmanage insurance claims managed monthly payments clients toward deductibles insurance claims reported weekly payroll totals clients insurance carriers sunz accident funds state national reported cases death injuries illness us dept labor bureau statistics behalf clients absence puc national internal controls auditor business operations associate pacoima ca 032016 092018 performed quarterly audits writeoffs spread adjustments financial adjustments payroll sub vendor management payment processing accounts receivable maintenance items approved tax exemption certificates customers charged tax taxable jurisdictions reviewed customer agreements ensure accurate data documented within internal databases facilitated monthly presentations workshop sessions process analysis risk identification assessment control mitigation developed companywide training awareness materials educate associates leadership best practices operational risk management issues processes lessons learned maintained procedures job aides templates ensure adherence company policies highlight training needs compiled reporting analyze trends writeoffs pertaining refunds sales tax nominal amounts etc amounts etc compiled reporting analyze semimonthly calendar monthly billing frequencies ensure accurate invoicing customers managed customer accounts including billing invoicing collections generating financial statements po tracking working clients resolve outstanding issues processed customer payments recording cash checks credit card transactions compliance financial policies point health services office assistant city state 092014 032016 acted liaison practitioners clients ensure concerns complaints coverage needs met provided ongoing quality improvement monitors ensured safe patient care clinic patients ages managed medication checks completed daily billing insurance authorizations patientclinician transfers planned meetings created distributed meeting agendas recorded notes action items conducive client success organized prioritized ensured security storage client records coordinated invoices collections trained new front office staff members value options sos systems ensure billing coordinated client flow front back office personnel functioning liaison medical staff clinic director administrative duties greeted clients filedlocated client medical records activities honors lean six sigma greenbelt lssgb alpha phi alpha fraternity incorporated phi alpha delta law fraternity international international association risk compliance professionals