michael smith office manager dynamic resultoriented professional 8 years experience office management supervision administration provides confidential support senior highlevel officials ensure compliance company objectives collaborates well organizational levels work experience skills michaelnovoresumecom 4213 4124 5124 scranton pa linkedincominmichael michaelsmith regional office manager great year paper company 032016present offcice administration general accounting scranton pa strategic thinking process improvement program development operations management manage oversee daytoday activities operations including planning coordinating units lead front desk team achieving key outcomes client checkin fostering warm business relationships improve operational effectiveness streamlining business operational work processes procedures conduct performance reviews employee performance conversations training personnel management continually assess staffing training needs including creating staff schedule supports client requirements monitor suppliers ensure efficient effective services provided within company budget limits office manager peachmakers international 022013022016 scranton pa oversaw diverse roles accounting finance hr logistics sales operations implementing strategies performed methodical extensive preparation financial reports management reports ad hoc reporting facilitated information management effectually collaborating ceo operational improvements identified business challenges shape effectual benchmarked solutions meeting company objectives supervised financial initiatives including banking planning cost analysis cash flow legal compliance client relationship management bookkeeping verbal written communciation skills professional memberships office managers association pennsylvania 2016present treasurer youth leaders pennsylvania association 2015present member awards achievements employee year 20182019 great year paper company scranton leadership award young professionals 2016 government pennsylvania office manager scarn travel inc 062010012013 scranton pa directed daytoday operations longterm goals scarn travel inc via effective operations management established brand awareness services events promotion us canada europe southeast asia mapped proficient travel arrangements coordinators strengthen company initiatives productivity certificates better office management 2018 online course courseraorg leadership managers 2019 training dalecarnegiecom six sigma green belt 2017 issued asqorg interests languages parkour improv comedy english spanish french sailing directing acting nnovoresumecom