jessica claire resumesampleexamplecom 555 4321000 montgomery street san 9 francisco ca 94105 summary accomplished seasoned sr pmo project manager brings wealth knowledge expertise field strategic project management complex environment development execution enhancements upgrades existing systems assessment business requirements development proposals managing large enterprise size projects worked companies like ibm corporation argent mortgage linkyo corporation value creation institute avery dennison efficiently ly met unique organizational technological constraints produce significant achievements systems planning implementing migrations new solutions extensive experience man managing budgets ranging 300 k 27 27 managed technical teams 125 resources domestic offshore extensive working relationships crossfunctional groups solution business transformation strategies discovering scoping technical requirements complex solutions meet business requirements excellent negotiation skills knowledge escalation procedures necessary development system solutions required training solid background systems implementations change management key competencies include proficient pmo methodologies product systems planning conducting projects defining project scope facilitating technical operational requirements developing detailed project plans managing projects successful completion communicating status issues risks proj stakeholders providing leadership crossfunctional project teams maintain project tain project documentation proficient managing triple constraints cost schedule scopequality project experienced portfolio management pmo techniques change management mobile device management collaboration video conferencing ecommerce business intelligence lotus notes migration google software development lifecycle sdlc expertise software engineering management disciplines plm applications waterfall agile scrum rup methodologies excellent experience managing complex projects integration environments competing priorities constraints risks high visibility corporation developed patent ation method system analyzing application needs enterprise objective recommend standard estimating methodology develop adoption plan including training deployment across enterprise communications buyin various functions within exceptional expertise software selection including drafting proposal requests negotiation contr contracting proficient developing process flows gatheringdocumenting requirements facilitating systems analysis discussions becoming subject matter expert best practice initiative solutions superior expertise managing geographically dispersed teams india singapore russia canada hong kong knowledgeable industry best practices different vendor offerings cots packages software evaluation proficient working directly senior management clevel executives superior leadership presentation facilitation communication collaboration project management skills highlights microsoft office word excel powerpoint outlook visio project ibm rational suite clearquest six sigma microsoft project server 2007 ca clarity mobile device management mobile iron execution process improvement rational unified process rup iterative development pmbok babok itil sox pmo techniques project planning decision analysis systems migration workflow optimization education san jose state university san jose ca master science engineering systems engineering systems san jose state university san jose california ms university redlands san bernardino ca master arts management management arts management university redlands redlands california effective planning university pennsylvania wharton school philadelphia pa management school ibm corporation armonk ny pm certification management certified accomplishments saved 2 million outsourcing noncritical programming work directed projects several 500 fortune companies 20000 users project led successful system migration singapore subsequent technology integration 10 days took ecommerce project late implementation 500 thousand dollars budget successfully launched 3 months spearheaded companywide innovation initiative argent mortgage co resulting fraud detection system 3 months experience mace senior project manager chicago il 082009 current provided pmo project management systems planning process rollout cost justification obtained approvals change management develop communication plans deployment delivery enterprise infrastructure execute vendor management handling multiple concurrent projects requirements management design development quality assurance utilizing pmo templates methodologies managed delivered mobility device program avery dennison corporation worldwide delivered management system control coordinate mobile devices deployment maintenance consistent corporate goals business managed 5000 smart phones devices 24x7 worldwide 80 countries managed mobility vendor 24x7 basis group lead migration lotus notes google enterprise applications 20000 users worldwide planed introduced collaboration applications managing deployment 24x7 operation worldwide worked google enhance deployment business processes systems implementations managed implemented strategic video conferencing system worldwide developing rfq vendor selection contract negotiations managed infrastructure network communication plans change management training service quality wonder implemented high definition system late state art equipment managed video conferencing vendor established strategic direction video conferencing lowest cost optimal quality managed bmc chat system integration delivery worldwide implemented pmo methodologies integrate bmc chat existing remedy service management end user chat service desk different languages currently managing implementing strategic b2b websites development maintenance worldwide managed service delivery 80 b2b websites avery dennison b2b architecture includes adobe cq5 empowers business users create analyze optimize site content campaigns different languages managed vendor develops support cq5 environment designed defined documented delivered change control change framework worldwide aligned management system controlled coordinated manner corporate goals systems enhanced customers business providing best methodology changing applications deployment business processes processing functions systems implementations mace senior project manager los angeles ca 092008 062009 provided consulting services medical device companies project management planning process rollout cost justification systems migrations approval installation change process deployment delivery enterprise infrastructure key performance indicators project performance crm erp logistics systems fulfillment solutions six sigma framework order processing functions handling multiple concurrent projects requirements management design development quality assurance provided guidelines portfolio management resource utilization forecasting process medical device company resulting optimization offshore domestic resources provided technology solutions regarding project management methodologies processes services planning process cost justification approval management projects governance developed implemented strategic ecommerce order processing system migration medical device company improving enhancing customer service quality motorola solutions senior project manager oregon oh 112007 062008 managed ecommerce web application development migration via pmo project management techniques new online high volume domain architecture solution project management activities erp integration pci compliance edi implementation customer care crm consulted contract negotiations vendor management budget management sow sla compliance qa data center readiness managed development delivered ecommerce web project program schedule budget scope managed 27 project 23 technical resources worldwide canada taiwan usa managed team composed linkyo developers manager product managers web master qa analysts dbas data center project manager vendors software developers rup agilescrum uml usecase modeling managed jsp web development weblogic integration commerce manager qa engineering linux operating system sql server infrastructure data analysis integration erp ecometry system order management testing data center readiness ensure smooth migration yahoo store new elastic path platform reviewed approved scope effect upgrades solicited input stakeholders prioritized projects costbenefits analysis based resource availability strategic needs needs kept project scope responsible risk change management throughout life shopping cart project created maintained statement work project plans site functionality documentation emphasis usability implemented governance program manage control services worldwide itil argent mortgage senior project pmo manager city state 072005 042007 managed application development argent project management office pmo led loan processing fraud detection systems initiative delivered fraud detection ebusiness web system migration initiative excellent results managed 26 project 29 technical resources 6 production associates nationwide basis created detailed contract interthinx vendor including sow sla service change request managed performance contractual terms managed day day sla observance fraud detection system migration j2ee ebusiness development jboss server remote integration oracle 10g development delivering project schedule managed architecture solution fraud detection system internetintranet network mallaged managed strategic oracle business intelligence platform solution early payment default problem managed business intelligence credit analysis oracle data warehouse software development sas solution db structure sas server web application framework analytic trend including analysis program managed change workflow deployment new workflow changes proud production objective redesign production loan processing workflow reengineer loan business processestools throughout enterprise nationwide managed migration loan processing workflow argent providing transition plans training managed multiple migrations workflow production impact business established organizational management om implement production deliver training 300 associates including usecase workshop facilitation managed project governance policies definition plus financial concerns program pmbox defined enterprise information security requirements based cobit sarbanesoxley sox compliance created detailed contract vendors including sow sla service change request managed performance contractual terms ibm corporation executive project manager city state 011999 122002 executive level pmo technology group enterprise systems program managed phases large application projects entire enterprise technology group 5 divisions including portfolio management needs assessment determining system requirements project planning change management vendor tracking selecting team members project scheduling negotiating project deliverables system design testing communicating project status maintaining technology systems managed storage technology division portfolio management software dev life cycle actual forecast budget components across projects 27 million 2002 worked ibm cio pmo office senior managers deliver storage technology division applications strategic plans objectives managed 70 technical resources developers business analysts project managers dbas qa engineers change control documentation team worldwide basis extensive expertise managing staff augmentation hire fire layoffs new hires introduction proficient drafting contracts vendors including sow sla service change request managing performance cont contractual terms managed day day sla observance extensive management development enterprise applications enhancements upgrades existing systems assessment business requirements development proposals web ecommerce applications interface oem customers engineering management suppliers managed erp sap r3 systems software deployment across seven business units worldwide development web interfaces erp sap financial production systems ecommerce edge b2c web software system delivered storage technology products oem clients managed development web interfaces erp sap finance production systems established applications business intelligence projects coordinated across divisions technical teams ensure software related projects meet strategic objectives business intelligence framework research manufacturing units singapore japan hungary usa delivered data warehouse executive reporting system via j2ee aix oracle data base total order management system integration legacy systems support supply chain new products secured via roi customer funding approval peoplesoft implementation china recommended proceed applications replace retire maintain based technology status technology group portfolio decrease 435 applications 210 end analysis managed hands y2k program software development worldwide technology group delivered entire application inventory including sap erp systems operating systems infrastructure hardware software office client manufacturing servers tools testers managed 9 budget y2k program 14 project managers 75 technical resources 12 qa analysts 20 offshore resources russia hungary india argentina mariage developed effective communication technical components applicable parties led vendorpackage evaluations analyzing impact asis processes managing tobe business strategy implemented industry best practices assessing vendor offerings commercial oftheshelf software packages replacement legacy systems conducted feasibility study replace crm legacy house development system siebel implementation key areas focus make vs buy code source software delivery product quality product lifecycle key skills include collaboration strategic planning problem solving process improvement governance extensive information technologies management knowledge highly effective working executives customers professionals high stress environment managed software dev life cycle actual forecast budget components across projects skills adobe agile application development art ai b2b benefits budget management budget business intelligence business processes business strategy change management ca hardware consulting content contract negotiations contracts credit analysis crm client clients customer service customer care data analysis data warehouse data base delivery direction documentation drafting ecommerce ebusiness edge edi erp feasibility study finance financial focus forecasting ibm information security inventory itil j2ee jsp jboss linux loan processing logistics lotus notes notes managing management development excel microsoft office office outlook powerpoint microsoft project word migration modeling needs assessment negotiating enterprise network operating systems operating system optimization oracle db order management organizational pci peoplesoft policies problem solving processes process improvement project management project planning project plans proposals quality quality assurance qa reporting research rup rational unified process sap sap r3 sarbanesoxley sas scheduling scrum servers siebel six sigma sla software dev software developers software development sql server strategic strategic plans strategic planning supply chain system design system integration phones trend uml upgrades vendor management video conferencing visio web application development web development websites weblogic web master workflow y2k