jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom summary qualified customer service sales representative ten years experience fastpaced customer service retail sales personable professional pressure talented customer service associate skilled balancing customer needs company demands effectively builds loyalty longterm relationships customers achieving individual sales goals highlights superior communication skills cheerful energetic effective team player perfect attendance record dedicated team player positive outlook dependable reliable accomplishments customer service researched calmed rapidly resolved client conflicts prevent loss key accounts sales consistently generated additional revenue skilled sales techniques customer interface greeted customers upon entrance handled cash credit transactions assisted customers phone regarding store operations product promotions orders multitasking took care two customers orders time ensuring steady flow customer satisfaction experience accountant 092010 current us oncology inc annapolis md managed accounting operations accounting close account reporting reconciliations updated investment records upon funding investmentsefficiently implemented shortterm tracking factoring possible longterm tracking strategies crew member 012008 032009 milios sandwiches waunakee wi upsold additional menu items beverages desserts increase restaurant profits took necessary steps meet customer needs effectively resolve food service issuesrecorded customer orders repeated back clear understandable mannerserved fresh hot food smile timely mannercommunicated clearly positively coworkers management customer service representative csr 042004 102007 israel discount bank new york aventura fl worked team member performing cashier duties product assistance cleaningexpressed appreciation invited customers return store guaranteed positive customer experiences resolved customer complaintsstocked rotated inventory regularlyreplenished merchandise shelves items stockroomprocessed merchandise returns exchanges cashier cook prep 1999 022003 captain ds city state upsold additional menu items beverages desserts increase restaurant profitsserved fresh hot food smile timely mannerprepared items according written verbal orders working several different orders simultaneouslymaintained neat well groomed appearance including impeccable personal hygiene hair restraint minimal jewelry met company standardsperformed general maintenance duties including mopping floors washing dishes wiping counter tops emptying grease trapscarefully maintained sanitation health safety standards work areasmastered point sale pos computer system automated order taking education high school diploma general 2001 woodward cincinnati ohio member chess club