jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom professional summary ambitious 25 years handson experience verifying transaction information obtaining payment authorizations scheduling preparing disbursements firstrate expert customer communication data entry organization analytical accounts payablereceivable sensible money management bookkeeping skills detailed executor comprehensive audits identifying discrepancies maximize profits promote business growth attentive supervisor numerous vendor accounts specificity adherence organizational regulations proficient tracking payments resolving billing issues preparing account statements superior knowledge conventional fha udsa va nonqualified loan bond loans loan lq clear par proven ability recommend process improvements increase productivity efficiency skilled leader strengths staff training continuous quality improvement banking compliance manages highvolume loan paperwork dynamic environments high production approval customer relations targets skills financial document review problem resolution inventory audits microsoft office pos systems ordering platforms customer account management budgeting proficiency finance accounting ledger maintenance accounting systems controls general accounting accounting remittances codes reviewing aging reports analysis cash application work history sr loan processor 092020 062022 charles schwab corporation midvale ut worked processing team members communicate errors obtain missing information current applications balanced risk profitability make optimal business decisions guided junior team members making similar critical decisions checked personal team calculations validate information underwriting decisions evaluated performance less experienced underwriters helped improve overall work quality implementing improvement plans maintained mortgage program compliance federal agencies va hud fnma reviewed team underwriting decisions identify incorrect actions reverse previous decisions merited analyzed credit income compliance title documents appraisals underwriting process lead team processor 052019 092020 cfcu ithaca ny resolved problems improved operations provided exceptional client support solved conflicts negotiated mutually beneficial agreements parties created production schedules effectively fulfill production plans meet process goals promoted safe working practices maintain compliance established policies procedures increased customer satisfaction grew business maintaining close relationships customers oversaw coached evaluated 15 employees monitored daily weekly key performance indicators maintain ontrack status implemented policies standard operating procedures continuous improvement loss mitigation specialist 122018 062019 western alliance bancorporation oakland ca reviewed applications insurance coverage reports loss control specialists determine risks respond inquiries requests provided reinstatement payoff quotes clients assessed clients financial data determine loan suitability recommend resolution courses action solve problems identified research process hazard mitigation grant program hmgp flood mitigation assistance program fma building resilient infrastructure communities bric program predisaster mitigation program pdm analyzed credit income compliance title documents appraisals underwriting process remained updated latest information related mortgage products services offered checked property valuations assess foreclosure feasibility handled customer complaints relative ease conducting research listening carefully taking appropriate action sr loan processor 102014 042018 citigroup inc reston va set completed loan submission packages worked customers person via telephone answer questions process transactions resolve issues developed maintained knowledge complied company policy secondary market requirements pertaining creditsecurity standards regulatory prepare loan submission underwriting closing departments produced submitted completed loan packages title escrow professionals conducted prefunding funding activities 30 monthly applications verified credit histories personal references employment backgrounds applicant sr loan processor 102012 052014 jpmorgan chase city state compiled database loan applicants credit histories corporate financial statements financial information reviewed edited loan agreements promote efficiency accuracy originated reviewed processed closed administered customer loan proposals evaluated approvals established bank government lending standards reviewed financial statements contacted institutions customers clarify details handled conditions sent underwriting departments upheld complete confidentiality submitted information according release guidelines team lead accounting manager 102003 022010 company name city state supported change management understanding addressing impacts new accounting policies financial statement initiatives nonstandard transactions managed banking reconciliations monthly balance sheet statements contributed hiring training development accounting teams reduced liabilities accurately managing tax statements mailings journal entries payments transfers reviewed edited loan agreements enhance clarity monitor compliance requirements originated reviewed processed closed administered customer loan proposals examined customer loan applications loan approvals denials handled 50 calls per day address customer inquiries concerns high school diploma ce king high school houston tx education