jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom summary hardworking reliable worker strong background customer service operating cash registers stocking merchandise keeping areas clean neat highly organized proactive punctual teamoriented mentality enthusiastic retail professional many years handson experience customer service payment processing sales strong communicator team player willing capable learning new processes support overall organizational success eager apply knowledge experience que trendy resultsoriented sales associate motivated exceed expectations deliver exceptional service meet customer needs dedicated sales associatecashier focused answering customers questions solving problems committed helping customers uncommon questions concerns asking coworkers managers assistance needed peopleperson positive wellorganized nature skills cash drawer balancing customer assistance merchandise restocking cash register operation payment processing customer greeting organizational strengths time management experience 101996 012001 testing clerk fluent spanish courteous demeanor cash handling accuracy merchandising knowledge accurate money handling excellent communication skills dedicated sales associate documentation skills department defense aberdeen proving ground md handled incoming calls directed callers appropriate department employee supported office operations managed student test results ensured record tracking handled internal communications maintained students physical electronic test scores managed new returning student files retrieval requests quickly counselors financial aid registrars maintained data confidentiality inputting scores information system scheduled appointments students mail maintained student satisfaction ratings resolving issues speedy resolution maintained detailed administrative procedural processes improve accuracy efficiency received incoming packages mail met incoming students professional approach provided friendly knowledgeable assistance input student test scores database system applicable departments pleasantly welcomed visitors answered phone calls maintained front reception desk improved office efficiency managing student correspondence record tracking data communications administer proctor new returning student test ged test national exams state texas 102006 042013 pawn broker scioto zanesville oh recorded details loan sale transaction including model number brand customer contact information checked identification every individual bringing merchandise verified police stolen item database trained newly hired employees store procedures delivering continued coaching help task prioritization evaluated customer merchandise make purchasing decisions store explained store policies procedures customers responded questions loan terms appraised items including jewelry firearms electronics home goods determine product value authenticity recommended store merchandise fit customers unique shopping needs budgets valued items according current market conditions negotiated customers regarding prices handled large amounts cash securely transfer amounts 100000 dollars management delivered immediate friendly knowledgeable service customers seeking bring purchase merchandise researched electronics items online identify market value set terms loans collateral including rate fee expiration date studied local market better understand indemand products stock store handled 100000 funds day fastpaced environment remained calm professional stressful circumstances dealing unhappy customers effectively diffusing situations inputted customer data system safeguarding financial personal information avoid breaches completed thorough opening closing shift change functions maintain assisted overall team efficiency productivity crosstrained every store role maximize operational knowledge maintained client confidentiality 032017 current sales associate hope clothing depot city state greeted incoming customers provided expert sales service drive revenue assistance help customer find necessary store items listened customers understand needs refer optimal services retained customers addressing resolving concerns knowledgeable speedy manner helped customers find specific products answering questions offering advice completed opening endofday counts securing funds prevent loss theft provide coverage keep store operational trained new employees cashiering procedures offering assistance resolving customer issues completed daily recovery tasks keep areas clean neat maximum efficiency processed customer payments quickly returned exact change receipts wrapped items bagged purchases properly prevent merchandise breakage notified managementowner suspected theft including descriptions individuals items stolen help control store losses worked closely frontend staff assist customers wiped counters store remove debris maintain cleanliness resolved issues regarding customer complaints escalated worsening concerns managerowner remediation maintained high productivity efficiently processing cash credit debit voucher program payments customers troubleshot resolved issues cash registers card scanners printers trained new team members cash register operation stock procedures customer service assessed donated items retail cleaned price items appropriately resale updated signage reflect current prices help promote target merchandise assessed floor displays determine merchandise required restocking assisted customers phone regarding store operations product promotions orders assisted customers based currently available product promotional policy information responded customer questions products services kept apprised emerging trends provided informative customer service assist product selection built maintained effective relationships peers upper management drive team success toward common sales service operational goals readied merchandise sales floor marking items identifying codes accurate pricing stocked shelves supplies organized displays focus customer attention specific items observed customer behaviors identify security threats escalate concerns supervisors educated customers product service offerings education training 082006 certificate completion legal assistant international business college el paso el paso tx 061982 high school diploma james lick high school san jose ca