unknow baerp consultant disney land phone 12 34 567 98 email unknowgmailcom summary highly analytical detailoriented business analyst 2 years experience conducting thorough analyses presenting actionable insights drive business growth proficient data analysis project management communication skills work experience home middle business analyst oct 2021 present directly consulting communicating customers capturing needs analyzing business operations 5 companies variety business like education dental real estate service design business processes bpmn flowcharts drawio set business process automation like sale process recruitment process review process bitrix24 application build demos wirte make video user manuals charge training 25 departments different type process support customers receive feedback fix bugs throughout golive phase working 3rd party api 2 systems education university bachelor information technology gpa 32240 certificates toeic certificate score 835 skills data analysis proficient analyzing large data sets extracting valuable insights drive business decisions requirements gathering experienced collecting documenting validating requirements stakeholders across departments levels process improvement skilled identifying bottlenecks business processes developing solutions 20172021 streamline workflows increase efficiency project management able manage multiple projects simultaneously conception delivery ensuring projects completed time within budget communication strong verbal written communication skills able articulate complex ideas technical concepts nontechnical stakeholders