jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom professional summary confident accounts receivable supervisor twenty years experience leadership role innovative problemsolver success training managing highly efficient team cultivate productive workspace increase revenue offering extensive knowledge leadership commitment highquality communication longterm position talented warehouse manager offering number years leadership expertise overseeing training performance number employees accomplished maintaining smooth warehouse operations accurate recordkeeping logistics management planning interdepartmental communications successful remaining informed customer demand sales forecasts maintain appropriate amount product inventory selfmotivated computer literate coaching mentoring initiatives direct supervision warehouse management skills problem solving skills warehouse staff management customer service excellent communication skills work history operations manager 062011 current catholic charities medford implemented policies standard operating procedures continuous improvement developed implemented daily operations plans delivery routes employee assignments promotional strategies identified resolved unauthorized unsafe ineffective practices inspecting production areas regularly hired trained new employees assessed budget plans present costs forecast trends recommend changes recruited interviewed hired trained 15 employees implemented mentoring program promote positive feedback engagement listened staff customer issues conflicts deliver solutions propel customer experiences maintained branch equipment including computers printers fax machines designed modern employee recognition program boosted productivity improved morale oversaw daily cycle counts yearly audits scanned entered new inventory updated numbers investigated variances created implemented adjusted sops maximized coverage carefully allocating resources setting schedules delegating assignments strengthened inventory processes balance supply needs budget space limitations handled daytoday shipping receiving overseeing 50 packages per day maintained established levels goods based sales forecasts demand fulfill orders time led valueadded customer service team consistently overdelivered customer expectations assessed targeted customer needs forge cultivate productive relationships maintain top satisfaction levels partnered sales team members leveraged strong negotiation skills close tough deals lucrative clients assisted sales team completing customer transactions managing issues conducted weekly sales meetings discuss business opportunities strategies alleviate issues managed completion planned audits reviewed records procedures accuracy accomplish objectives appraised policies plans audit review branch administrator 0804 082011 clean harbors inc clive ut composed professional business correspondence emails meetings notes documents consulted customers resolve basic issues direct correct staff member managed accounting functions invoicing customers writing checks reconciling accounts maintained confidentiality bank records client information prevent mishandling data potential breaches reviewed billing problems researched issues resolved concerns disbursed petty cash recording entries verifying documentation paid vendors monitoring discount opportunities paid employees receiving verifying expense reports protected company assets strategic risk management approaches uncovered resolved strategic tactical issues impacting sales management business operations completed biweekly payroll twenty employees functioned backup areas sales support services assisted customers prompt polite support inperson via telephone received internal audit score ninety developed annual branch business plan maximum profitability effectiveness account receivables accounts payables manager 011998 072004 monarch electric city state reinvented team interaction prospective clients developing innovative creative sales pitch implemented sales team strategy exceeded sales goals market competitions effective negotiation product material pricing freight delivery rates employee payment terms secured highvalue accounts consultative selling effective customer solutions promoting compelling business opportunities elevated account management predicting potential competitive threats outlining proactive solutions developed highly profitable pipeline based multiple sales penetration techniques addressed problems accounting billing service delivery maintain enhance client satisfaction managed book business worth sixty million across five hundred accounts collaborated others discuss new many opportunities education administration herbert h lehman college bronx new york education