jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom career focus private banking client relationship manager clientfocused relationship manager dedicated exceeding client expectations maintaining strong fruitful working relationships customers gain trust respect offering core strengths create support client retention strategies existing customer base developing new customers strengthen working relationships clients utilizing excellent interpersonal skills continually develop customer care skills results driven attitude professional experience private banking client relationship manager 042011 092012 ascensus minneapolis key contributions addressed high net worth client needs built financial plans striving outperform exceed prior profitability revenues managed account team highest performance reaching firms established goals customer satisfaction resulted many customer appreciations outstanding work maximized high net worth clients accounts balance growth expanded customerbase high net worth clients referrals present welltodo customers maintained wellestablished relationships high net worth individuals responsibilities providing high net worth clients classic bank services operations customized every customers needs preparing presentations clients special offers saving increasing high net capital interacting bank branches departments regarding job duties goals bank contacting clients via emails phone calls meeting personally discuss b client relationship manager 2007 2011 alfabank city maintained knowledge banking products distribution provide optimal service support coordinated teams assisted clients providing optimal financial advice various banking products monitored client requirements identified prospective opportunities assisted increasing revenue analyzed financial products recommended appropriate products clients developed maintained bank revenue goals managed product inquiries clients provided solutions designed strategies retain present businesses acquiring prospective clients established increasing customer satisfaction responsibilities promoting business bank maintaining good customer relations providing leadership training support less experienced new staff members reviewing work performing general operations duties balancing cash drawer replenishing atm opening closing branch performing intermediate duties support related diploma finance 2013 moscow international institute economics license federal financial markets service 2011 moscow education diploma linguistics russian english german language 2009 magnitogorsk state university diploma translation comprehension english 2009 magnitogorsk state university