professional summary jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom property manager adept overseeing staff maintenance teams successful background managing large multifamily complexes experience managing rent collections payments preparing legal documents handling resident concerns responsible property manager committed ensuring safe comfortable environment residents excellent organizational problem resolution skills 20 years experience property management industry versatile property manager bringing solid blend people skills combined ability implement enforce property rules regulations experienced residential property manager successful raising occupancy rates securing longterm tenants skills state federal regulations excellent communication marketing multitasking work history property management time management tenant eviction law financial budgeting reporting affordable housing programs knowledge 4416 current lockheed martin corporation hickam air force base hi manage diverse resident community ranging household income ethnicity age train motivate staff monthly trainings communicate clients tenants offering strategic solutions remedy problems inspect property regularly maintain exterior interior appearance upkeep implement marketing plans promote vacant units attract potential tenants use social media zillow apartmentscom maximize rental income minimizing expenses effective planning control established strong professional relationships coworkers residents promoting team collaboration delivering exemplary service locate screen select licensed contractors complete projects related maintenance groundskeeping keep records accurate detailed fully compliant reporting requirements meet state local federal housing requirements develop submit property operating capital budgets follow delinquent tenants coordinate collection procedures audit files reported issues requiring followup program manager handle disciplinary actions performance appraisals terminations team members complete annual rent calculations using housing database software assess property monthly compile information complete reports findings submission regional property manager asset manager chicago housing authority introduced prospective tenants types units available performed tours premises communicated clients tenants offering strategic solutions remedy problems monitored timely receipt reconciliation rent collections accordance landlord resident statutes trained motivated leasing staff bimonthly trainings administered operations handle needs number tenants across number property units introduced monitored effective lease renewal programs maintain high occupancy rates prepared specifications solicited bids approved subcontracts building services generated professional networks engaging professional industry government organizations maintained current contract files prescribed company contract policies procedures occupancy specialist jewish community housing corporation west orange nj 11414 1115 leased apartments new tenants renewed leases existing tenants completed recertification duties tenants enrolled affordable housing programs subsidized housing programs assisted marketing promotional efforts advertise vacant units conducted property tours accepted prepared applications gave notices 120 days lease set expire verified completed paperwork information approving applications coordinating moveins maintained accurate logs summarized uptodate status rental units vacancies occupancies prepared weekly reports property manager performed unit inspections new moveins moveouts kept properties compliance local state federal regulations including prohibiting form discrimination operational practices administered operations handle needs 400 tenants across 8 property units asoistant property manager allmark property management inc lewisville tx 012014 012015 supported primary property manager overseeing completing administrative duties related daily management 160 unit property housed 300 residents answered addressed tenant concerns generated monthly reports collected logged rent payments contacted residents lease renewals maintained database files containing tenant information updated accounts new contact information financial status billing information received entered maintenance repair work orders residents worked closely maintenance team quickly get issues matters resolved prepared delivered client notices informing noise complaints lease renewals pending eviction packages deliveries updates collected rent payments residents escalated major issues property manager immediate remediation maintained operational facilities attractive potential tenants organizing regular maintenance major repairs capital improvement projects kept records accurate detailed fully compliant reporting requirements meet state local federal housing requirements validated rental eligibility using name companys verification process recertification specialist related companies santa monica ca 012012 012014 processed housing recertification applications residents enrolled housing assistance programs section 8 cha conducted annual tenant reexaminations interviews determine reeligibility continued participation state federally funded housing programs generated reports summarizing percentage residents receiving housing assistance along status notified residents recertification preparing distributing notices letters scheduled appointments meet residents recertification interviews reexamination requested received incomeasset information 3rd parties handled sensitive personal information extreme confidentiality required law kept records files date used critical thinking break problems evaluate solutions make decisions managed quality programs reduce overdue compliance activities maintained composure stressful situations including confrontations interviews records searches handled number calls per timeframe address customer inquiries concerns created spreadsheets using microsoft excel daily weekly monthly reporting prepared variety different written communications reports documents ensure smooth operations quickly learned new skills applied daily tasks improving efficiency productivity conducted research gathered information multiple sources presented results education bachelor science law enforcement administration western illinois university macomb il 121989