jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom summary decisive administrative assistant accustomed managing administrative team members handling business operations sound judgment reasoned thinking highly resourceful proven history tackling complex projects superior results proficient schedule management company event coordination financial reporting skills personnel information systems employee engagement staff compensation staffing recruiting professional leadership development employee handbook development payroll administration human resources operations program file distribution proposal writing account balancing reconciliation document retrieval excel spreadsheets advanced ms office suite knowledge report analysis sensitive material handling compliance timeline planning management experience 022017 current human resources manager rich products corporation murfreesboro tn established measures promote diversity drive equal access opportunity advancement created succession plans promotion paths staff boost passion reaching goals objectives organization created compensation benefits structures align market conditions budget demands supported top talent identification processes interviewing candidates executing hr steps including onboarding orientation benefits improved operational efficiencies creating filing systems maintain confidential employee documents reports developed hiring recruitment policies drive transparent fair hiring process selecting candidates basis merit relevance job maintained 100 protocol procedural accuracy hris management tools accurately processed data validation transmission weekly semimonthly sales payrolls maintained annual monthly budgets reviewed investigated corrected errors inconsistencies financial entries documents reports analyzed impact financial statements changes tax law settlements tax audits managed accounts payable four organizations totaling 240 personnel conducted employment verification background investigation facilitate hiring process reviewed processed payrollrelated actions drive data accuracy comply company policy federal state regulations guided new hires orientation onboarding explained documentation requirements facilitate hr process raised productivity lowered absenteeism setting clear expectations rewarding good attendance formulated corrective action plan analysis management feedback consultation employee 122015 102017 office manager blue ridge healthcare system inc hickory nc increased office organization developing filing system customer database protocols handled scheduling managed timely effective allocation resources calendars solicited vendor quotes determine optimal material purchase pricing oversaw daytoday office operations including receiving organizing correspondence answering forwarding calls creating business letters records developed actualized plans streamline patient flows increase office patient care efficiency generate new revenues automated office operations managing client correspondence payment scheduling record tracking data communications conferred business leaders evaluate needs strategize operational improvements boost productivity aided senior leadership executive decisionmaking process meeting clients research case collect data prepare settlement packages interpret information daily report generation strengthened community outreach coordinating fundraisers including managing marketing vendor relations volunteer supervision processes updated employee paperwork records generated financial reports management review instituted built dynamic team astute successful administrative professionals supported corporate growth productivity objectives assisted monthend yearend closings support accounting system accuracy analyzed invoice expense reports identified variances researched issues correct problems maintain financial compliance assisted managing leaders identify eliminate nonvalue added tasks liaised internal external stakeholders provide updated project status performance reports managed scheduling staff monitoring resource allocation provide optimal coverage service directed customer communication appropriate department personnel offered information resolve inquiries boosting customer satisfaction developed administrative processes achieve organizational objectives improve office efficiency 082012 042016 office assistant mercy medical center canton cleveland oh received screened high volume internal external communications handled requestsforinformation delegating tasks appropriate employee optimize customer service drafted meeting agendas supplied advance materials executed followup meetings team conferences strengthened traceability developing organization systems contracts records reports agendas verified operation office equipment completing preventive maintenance requirements calling repairs maintained business records updating customer information offered diverse clerical support office team members including managing correspondence answering telephone calls tracking documentation routed agreements contracts invoices signature process dispersed incoming mail correct recipients throughout office improved productivity initiatives managing office support tasks coordinating itinerary scheduling appointments organized files developed spreadsheets faxed reports scanned documents bolster organizational workflow education training 2016 bachelor arts latin american studies purchase college state university new york bachelor arts language culture spanish language