summary skills jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom software qa manager 9 years experience software testing experience analyzing requirements creating test plans designing developing test cases extensive knowledge quality assurance methodologies strategies better understanding software development life cycle sdlc experience working agile teams expertise smoke functional system integration data driven positive negative testing problemsolving systems implementation multidisciplinary collaboration planning implementation staff training development operations monitoring staff training logistics oversight contract review recommendations workflow optimization solutions development process improvement strategies decision making team leadership performance monitoring customer service policies procedures implementation recruitment hiring policy development enforcement administrative management supplier monitoring operations oversight sales tracking process improvements resource allocation quality assurance hiring onboarding customer service management 092021 current experience operations manager rent runway secaucus nj run daily inventory report photographerdealership manager morning participate job interviews potential new hires schedule photographers various stores depending available inventory train new hires create standard operating procedures dealerships provide photography integrations new dealerships brought board education training languages implement new processes improve productivity assure time market objectives met review images captured photographers assure quality standards maintained maintain adequate inventory supplies time ccoowner marriott international hyattsville md 062014 current set pricing structures according market analytics emerging trends researched similar businesses determine sales strategies offerings competitive advantages formed sustained strategic relationships clients obtained quotes various suppliers determine costeffective purchasing options sourced new vendors purchasing needs cultivated new vendor relationships using dynamic communication negotiation skills executed successful events trade shows located vetted vendors established good relationships negotiated contracts coordinated importation items via ocean air built maintained relationships peers upper management drive team success developed trusting relationships customers making personal connections assessed customer needs provide assistance information product features collected payments provided accurate change secior software quality assurance analyst wolters kluwer la state 031999 062014 recreated conditions submitted client error logs test performance circumstances likely reveal operating system compatibility issues desktop environment shortcomings collaborated developers system installers technical support representatives identifying errors determine appropriate team consult resolving issue wrote updated manual test cases team use maintaining optimal organization maximum productivity simulated software production environments allow enhanced testing tested functionality performance compliance product design specifications maintain strong development standards high customer satisfaction documented triaged managed defects share point worked developers facilitate timely resolutions completed unit regression tests software individual modules monitored facilitated bug resolutions optimize software created maintained database common known testing defects worked agile water fall scrum methodologies accomplish project milestones meet demanding timelines worked offsite teams complete timely tests facilitate smooth product releases obba marketing university houston downtown houston tx 2007 deans list spanish negotiated 052007 accomplishments promoted photographer operations manager less 12months created highly effective new program significantly impacted efficiency improved operations consistently maintained high customer satisfaction ratings recognized employee month outstanding performance team contributions promoted quality control manager due full understanding simon intelligence systems collections software ability provide strong leadership skills within organization