jessica claire resumesampleexamplecom 555 4321000 100 montgomery st 10th floor professional summary 3 years experience working accounting finance public private sectors including higher education customer service diplomatic affable skilled handling 45 team members handling sensitive situations maintaining professional environment highly organized proficient computers conscientious managing customer concerns last detail topnotch abilities servicing accounts processing payments scheduling appointments experienced accurately completing complex paperwork support customer needs skills strong team development leadership skills ability deal changes effectively proficient ms office word excel powerpoint audio ms powerpoint bank reconciliation powerpoint bookkeeping interpersonal skills organization skills clientele quickbooks pro advisor excellent customer service reading detail oriented reporting documentation safety prepare financial statements payment processing account updates product service support education ecpi university virginia beach va 2023 bachelor arts accounting finance ecpi university virginia beach va 2022 associate arts accounting received certifications msexcel msword xero quickbooks accomplishments irs2019 volunteer standards conduct exam 10000 pass irs 2019 intakeinterview quality review exam 10000 pass irs 2019 advanced exam 10000 pass work history hertz corporation finance management technician 36b brighton mi 032021 current applied mathematical abilities calculate check figures accounting systems reconciled account information reported figures general ledger comparing bank account statement month observed strict confidentiality rules maintain data integrity protect clients organized reported financial information document payment histories assist sound financial accounting reported financial data updated financial records ledgers journals managed office inventory ordered new supplies items running low hr block inc customer service advisor lakewood nj 012020 052020 coordinated paperwork payments new orders replacement parts obtain speedy service customer evaluated customer information explore issues develop potential solutions maintain high quality service conducted training mentored team members promote productivity accuracy commitment friendly service maintained accurate current customer account data manual forms processing digital information updates responded customer needs competent customer service prompt problemsolving five point tax service accounting clerk city state 012018 current input high volume monthly invoices consistent accuracy reconciled company accounts credit cards employee expenses commissions communicated suppliers reconcile invoice payments managed accounts payable receivables payroll company name tax preparer assistant city state 012017 122017 interviewed clients collect information gather necessary paperwork prior preparing tax returns reviewed clients tax filing papers thoroughly determine eligibility additional tax credits deductions conducted reviews internal tax documentation reducing errors related missed tax benefits prepared written responses tax return amendments resolve state federal notices