heather g gordeev hgordeevgmailcom 864991528715 wheatridge drive greenville sc 29617 objective global studies business management summa cum laude graduate strong customerservice marketing administrative experience seeks make positive impact within executive training position opportunity obtain longterm leadership role summary qualifications excellent verbalwritten communication interpersonal skills able multitask problem solve fastpaced environment proficient microsoft software aptitude quickly learn software programs strong analytical skills able prioritize operate limited minimal supervision strong organizational research planning techniques knowledge crm systems organizing displays promoting maintaining feature merchandise flow exceed goals utilizing excellent oral communication skills ascertain needs identify appropriate services responding customer complaints redressing grievances phone email facetoface receiving payment products purchased verifying accuracy data records assisting directors peers aspects operations adhering health safety environmental company policies procedures education southern new hampshire university coce bachelors global business management greenville technical college associates arts awards recognition presidents list southern new hampshire university deans list arts sciences greenville technical college deans list business public relations greenville technical college national presidential merit club congressional leadership award work history skypointe community center communications coordinator update records current information utilizing microsoft access 2015 gpa 3940 2012 april 2015 current reach members nonmembers participation information update database communicate program director ensure members participate vital components exchange ideas coordinators organize fundraisers youth experiences faivele transport north america executive assistant october 2015 may 2016 updated records created executive presentations current information convey status reached departments foster ensure fluent communication created reports erp electronic data systems maintain po rma logs exchanged ideas director coworkers ensure seamless functions across departments