adam kennedy specialist dadagmailcom 577 allen drive seattle wa 98101 2065675454 profile qualityfocused specialist 6 years experience working endusers infrastructure support teams deliver systems application support committed providing premiere technical support executivelevel customers clients vendors crisc certified employment history specialist callubra seattle july 2016january 2022 provided onsite technical support av infrastructure various client locations delivered aspects technical support including implementation audiovisual infrastructure facility worked troubleshoot technical issues customers internal clients created updated adhered procedural documents provided technical support servers backend network systems worked cross functionally team members deliver exceptional work meet goals projects excess 2 million dollars support specialist seattle central college seattle october 2013june 2015 researched recommend hardware software purchases support colleges goals worked general direction associate dean collaborated team members provide exceptional support maintained accurate inventory computers assigned staff faculty worked independently provide support 10 college software systems education bachelor computer science seattle university seattle september 2009may 2013 skills computer networking ittechnology angular itlanguage javascript software installation troubleshooting problem solving customer support languages