jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom jessicawebcom links professional summary solutiondriven web developer adept contributing highly collaborative work environment finding solutions determining customer satisfaction proven experience developing consumerfocused websites using html css php javascript built products desktop mobile app users 5 years meeting highest standards web design user experience best practices speed designed developed web applications across multiple apis thirdparty integrations databases service team support webbased marketing strategies website support server support web development expertise technical support assistance marketing strategy service support skills digital marketing knowledge team training support sales team support bookkeeping support digital media design web analytics team development user support work history web developer support teamdigital marketing 032019 current alorica inc las vegas nv developing websites modifying designing crm consulting clients testing web applications working uiux developing e commerce websites shopify monitors marketing sales performance adjusts strategies needed research analyses market trends competitor offerings demographics information affects marketing strategies identifies areas improvement product offerings sales tactics marketing strategy promotional activities write edit proofread marketing material use different channels oversee update websites develop communicate organizations crm customer relationship management system seo improvement social media marketing like facebook instagram designing flyers ads videos developed functional digital design concepts across various platforms strengthen company brand identity determined coding requirements site creation including ecommerce capability security specialized scripts oversaw web platform testing troubleshooting user sampling prior live deployment researched new technologies software packages hardware products use website projects implemented googlebased campaigns slant toward seo customer service representative 092018 current acrt inc culpeper va providing customers fast efficient friendly knowledgeable service answer customer queries complaints courteous manner cash handling register transactions working cooperatively team environment fielded customer questions regarding available merchandise sales current prices upcoming company changes maintained customer satisfaction forwardthinking strategies focused addressing customer needs resolving concerns answered customer telephone calls promptly avoid onhold wait times responded customer requests products services company information web developer 012019 current upwork city state ecommerce shops using wordpress woocommerce shopify big commerce etc photography websites company profile websites gym health informatics websites real estate websites wordpress theme customization frontend backend wordpress bug fixing maintenance longterm period psd wordpress html wordpress theme wordpress child theme building wordpress responsive design wordpress speed optimization wordpress malware removal wordpress plugin development customization wordpress custom post types development integration different apis wordpress ecommerce websites using woocommerce wordpress longterm technical support clients skills shopify full website development design integration functionality changes product management uploading helpdesk officer 022016 102017 networkworld city state providing level 1 support clients ip phone system management ad wsus dhcp vmware administration office 365 management provided technical support corporate residential clients hardware installation os installation troubleshooting windows mac environment configured networking devices installation server installation dhcp ad dns corporate level fix hardware software configuring network topology created managed user accountsprofiles system installation branch offices decommissioned hardware managed windows servers active directory userprofiles ous troubleshoot profilepassword issues manage rollout new application installation patches windows updates security software day day setups education bachelor science information technology systems 032021 victorian institute technology sydney majored application development professional development completed software elected captain grow projectgrow eat food comptia technician comptia network certifications