jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom professional summary enthusiastic professional eager contribute team success hard work attention detail excellent organizational skills critical thinking devops engineer extensive understanding high availability architecture concepts purposedriven professional capacity strong team player plus work effectively independently focused continuous improvement enjoy learning new skills technology dedicated progress career use hands experience gained intensive training technical troubleshooting contribute active growth productivity company authorized work united states employer skills version control system git github continuous integration jenkins scripting bash shell continuous monitoring splunk automationdeployment ansible platforms linux centos 67 red hat 67ubuntuwindows server 2008 windows 2016 orchestration kubernates work history devops engineer 052018 current bae systems plymouth containerization docker database mysql postgresql ticketing system jira kanban board web server apache customer service storage lvm virtualization oracle virtual box monitored automated build continuous software integration process drive buildrelease failure resolution collaborated closely product development teams stakeholders using effective communication active listening skills creating new ansible yaml playbooks application roles bash shell scripts application deployment working development team making modifications code using git vertion control system cloneaddcommit push codes local master branch central repositories verify troubleshoot failed maven builds jenkins verify artifact id troubleshoot document communicate failed builds development team participate daily scrum improve system performance automation capacities used kubernates check application deployment ensure jira tickets completed time collaborate development production team ensure smooth running pipeline collaborated crossfunctional development team members analyze potential system solutions based evolving client requirements help desk technician 022019 032020 chenega corporation middle river md assessed system hardware software suggested modifications reduce lag time improve overall speed followed clients ensure optimal customer satisfaction following support engagement problem resolution responded support requests clients patiently walked basic troubleshooting tasks testing troubleshooting new applications remained uptodate latest technologies solutions applicable company products order provide best support endusers collaborated vendors locate replacement components resolve advanced problems linux system administrator 082018 122018 criterion systems alexandria va enhanced availability infrastructure enterprisewide planning thorough testing efficient implementation comprehensive support analyzing interpreting system application log files maintained flexible schedule responded afterhours weekend emergencies utilized bash shell scripting assist assigned tasks configuration management network services http resolved vulnerabilities making improvements network security assessments performing upgrades patching usergroup administrationfiledirectory security authentication access management ssh firewalls installation configuration linux servers configure system send log messages centralized host resolved issues escalated problems knowledgeable support quality service system administrator 092016 122017 ami expeditionary healthcare little rock ar planned implemented upgrades system hardware software implemented developed tested installation update file servers print servers application servers departments provide technical assistance support incoming queries related computer software hard ware worked customers understand needs follow make sure problem solved troubleshoot system network configuration issues worked users determine areas technology need improved usability resolved issues escalated problems knowledgeable support quality service education associate science nursing 2017 biaka university institute nursing cameroon high school diploma 2012 government bilingual high school etougebe cameroon