jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom professional summary highly focused dedicated retail banking director exceptional financial skills strong client satisfaction record excellent manager small large teams retail banking staff using cordial professional approach strong customer relations private client coverage strong interpersonal skills skills extensive management skills strong knowledge banking products services director retail banking 082010 current first fidelity bank edmond ok professional experience successfully created developed new private banking division personally manage portfolio 125 customers 62 million deposits directly manage five relationship banking officers two private banking centers rhode island massachusetts oversee entire portfolio 625 customers 280 million management assess clients financial situations develop strategic financial planning solutions collaborate deposit operations compliance departments develop policies procedures led educated investment team customer relationship management techniques research industry competitors compile detailed analysis data branch manager 081993 072010 citizens bank city state successfully relocated opened new branch location grew deposit base 90 million 210 million five year period managed branch staff seventeen employees consistently met exceeded budget goals placed top 10 branch managers annually recognized branch manager year 2008 rhode island market retail banking management 091988 071993 old stone bank city state completed retail banking management program exposure departments managed main branch office location bachelor science economics 1988 boston college chestnut hill massachusetts education affiliations gloria gemma breast cancer resource foundation 20142017 active volunteer developed strong partnership sponsoring annual calendar hosting annual calendar unveiling event woonasquatucket river watershed council 20142017 volunteer direct support bike camp program davinci center community progress 19942003 volunteer board member