professional summary jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom knowledgeable motivated business sales professional bringing 7 years experience customer services strong attention detail successful background exceeding quotas strengthening financial controls streamlining processes procedures maximize efficiency accuracy education bachelor science finance economics accounting 042020 grand canyon university phoenix az graduated cum laude 359 gpa coursework business management accounting natural sciences awarded gcu presidentprovost scholarships 20162020 achieved deans list 7 semesters member finance economics club 20192020 graduate gcu honors college honors college leadership symposiums engagement skills exceptional customer service interpersonal skills problem solving creativity acute attention detail sales expertise organizational development strategy guest relations management work history accountant human resources manager 082020 102020 optima tax relief santa ana ca proficient quickbooks microsoft office excel word powerpoint recordkeeping statement report preparation irs tax code due diligence highly organized analytical strengthened streamlined operational efficiencies building consistently updating centralized management oversight records advised decisionmakers complex confidential matters ranging performance management tax strategy third party relations issues forecasted financial demands developed forwardthinking approaches achieve business objectives appropriately direct management efforts managed weekly payroll 50 contractors managers aided establishment companywide continuous improvement standards reward system encourage contractors achieve higher level coordinated new hire onboarding assisted development reviewing legal contracts oversaw legal compliance tax preparer 012020 032020 colliers international el segundo ca consulted clients storefront office settings file individual state federal tax returns maintained complete records due diligence purposes general intern social media marketing manager 032019 092019 department defense kunia hi accounting intern sales account management reconciliation maintenance preparation analyzation company supplier employeelevel sales reports charts assisted month quarterlyend closings financial statement preparation management assistant developed facilitated led officewide training support functions transition new operational crm system accurate data entry marketing coordinator developed maintained content calendar social media product marketing pages utilizing keyword reljessicancy branding achieve seo goals successfully grew following engagement 250 sales associate 052018 082018 tillys world jeans city state delivered personalized customer service growing rapport customer brand loyalty worked alongside retail team members boost sales upselling strategies enhancing presentations advertising promoting company brands engaged corporate sales trainings collaborated sales team reach targets consistently meeting exceeding personal store quotas guest services representative 102016 062017 grand canyon university arena city state directed event traffic managed crowds 5000 people made accomodations attendees handicaps disabilities effectively diffused tense hostile situations guest conflict positive attitude focused customer satisfaction promoted upcoming events energized upbeat environment front desk coordinator conference center hostess 052016 082016 holiday inn express suites city state arranged accomodations travel plans visitors maintained efficient professional environment dependably modeled exceptional hospitality making guests feel genuinely welcome valued managed guest experiencerelated problems problem solving remediate issues collaborated team members handle guest requirements throughout stay maintained financial accuracy collecting charges due preparing daily reports cash drawer reconciliation prepared meals catered events hotel conference center