jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom professional summary compassionate professional known delivering quality service focuses patients individuality highly trained behavioral health specialist skilled assessing needs identifying educational resources developing effective treatment plans strong background fostering human connections patients caregivers alike proficient microsoft office including excel powerpoint excellent written verbal communication skills adaptable work changing environment skills able operate pressure written verbal communication leadership adaptability work history behavioral health specialist 052019 current american psychological association south orange nj nonprofit organization individual family services mental health care major duties trained provide community based services families order provide children adolescents severe emotional needs opportunity learn life skills required become healthy adults learning identify feelings managing anger controlling impulses cooperating peers allowing adult charge using leisure time constructively establishing maintaining friendships resolving conflicts living independently trained crisis stabilization skills provide inhome supervision add daily structure children adolescents attendant care focuses reducing parentchild conflicts helps maintain positive environment relieving parents child care demands created documentation including progress reports assessments charting within required timeframes observed patients collected data worked closely adults children various settings including community residential facilities within homes designed materials activities support treatment goals coordinated medical paramedical professionals provide appropriate input effectively formulate implement treatment plans patients direct youth care facilitator 052018 052019 dupont de nemours inc parlin nj nonprofit organization management individual family services mental health care major duties supervise care children ages 618 living kidstlcs psychiatric residential treatment facility provide life skills instruction coping team building skills child encourage physical emotional behavioral growth development youth maintain safety security children care attend needs nurturing way provides complete documentation required part learning culture teamwork collaboration encouraged excellence rewarded leadership valued diversity respected able work open shifts 200 pm 1000 pm overnights 1000 pm 800 weekend availability required training extensive training scm ddppace crisis intervention emotional behavioral health direct sales manager 052017 012018 absolut care buffalo ny resolve customer complaints regarding sales service monitor customer preferences determine focus sales efforts greet customers ascertain customer wants needs prepare sales slips sales contracts maintain knowledge current sales promotions policies regarding payment exchanges security practices maintain records related sales receptionist 052015 012016 keller williams realty city state operate office equipment fax machines copiers phone systems use computers spreadsheet word processing database management applications answer telephones give information callers take messages transfer calls appropriate individuals greet visitors callers handle inquiries direct appropriate persons according needs learn operate new office technologies developed implemented provide services customers order placement account information high school diploma 052015 bixby high school bixby ok education bachelor general studies psychology 122020 university kansas lawrence ks expected graduation december 2020 bgs psychology minor applied behaviorial science absc certifications certifications kansas department aging disability services kdads attendant care ac 1066875 kdads psychosocial rehabilitation pr 1066887 kdads shortterm respite care 1066888 kdads cbscss core courses 1 8 1 service definitions 1065727 2 professionalism cbscss services 1065728 3 medicaid behavioral health providers 1065729 4 treatment planning cbscss services 1065730 5 documentation medicaid services 1065731 6 cultural awareness 1065732 7 ethics cbscss 1065733 8 basic safety 1065734 kdads coordination care cc 1066876 kdads crisis intervention 1065738 kdads basics community support services css youth 1065484 kdads independent livingskills building 1066877