jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom summary customeroriented supervisor four years handson experience overseeing employee performance offering knowledgeable guidance support expert administrative industry best practices principles employee management blends superb time management organizational skills drive group success skills work planning prioritization teamwork collaboration process updates customer service experience 012019 022022 assistant supervisor civil department 34th district court city state problem resolution time management team leadership delegated daily tasks team members optimize group productivity filed paperwork submitted reports upper management increased volume work maintaining high level accuracy quality performed yearly evaluations update annual goals maintained positive work ethic commitment providing excellent service improve operations efficiency customer satisfaction oversaw employee supervision client satisfaction contract management daily work updated policies procedures maximize team efficiency productivity organized schedules workflows shift coverage meet expected business demands resolved customer complaints adjusted policies meet changing needs interviewed applicants recommended individuals hiring evaluated staff performance provided ongoing training address staff needs complied company policies objectives communication goals enforced company policies answered coworkers questions trained new personnel recommended process systems improvements changes type operations 052013 012019 deputy clerk court 34th district court city state produced filed 100 court reports per week unparalleled accuracy examined legal documents assured adherence laws court procedures received submitted payments fees fines accurately tracking amounts issuing receipts updating computer systems answered facetoface telephone requests information warrants citations court documents procedures updated maintained court calendar responded inquiries court procedures resolved scheduling conflicts attorneys attended required meetings conferences well training sessions develop maintain understanding current conventions laws prepared correspondence bench warrants court orders judges acted court cashier processing billing payments fines bonds bail court fees also recording details payment reporting missed deadlines delinquency supported daily courtroom document preparation filing referral forms court notices checkin checkout bailiff duties tracked cases managed electronic physical records creating new case files entering filings hearings trials judgments closing cases complete assembled paperwork relevant files briefs use judge hearings trials using discretion indicate key information relevant judgment prosecution decisions fulfilled document requests citizens parties cases judges attorneys keeping records documents provided assisted parties civil criminal cases understanding standard courtroom procedures advised legal obligations options subjects calling consultation attorneys advised supervisors judges office members records case status developments alerting approaching deadlines procedural requirements performed calculations analyzing prison time assigned sentencing applying jail time served credit report timeline incarceration parole eligibility release prepared issued summons complaints warrants documents necessary daily courtroom operations liaised general public process document requests provide customer service phone email person keeping records payments documents provided wrote errorfree professional correspondence behalf court system administered oaths parties legal actions necessary implementing current procedures achieve compliance legal requirements validity 052013 012017 records retention specialist 34th district court city state verified documents associated records catch resolve discrepancies managed new files retrieval requests quickly improved filing process accuracy 93 identified process improvement opportunities implemented new standard practices saved time money created updated records new files information strictly adhered confidentiality dictations safeguard information performed basic administrative duties answering calls taking messages data entry typing tasks locating files upon request retrieved sorted copied filed documents paperwork opened sorted reviewed stamped daily departmental mail delivered proper person managed paperwork accurately filed piece alphabetically according significance scanned images documents careful attention clear scans correct document naming conventions promoted positive internal external relations focused prompt complete responsiveness customers education training 052013 high school diploma science education huron high school new boston schoolcraft college livonia mi certifications cpr certification lien certification trauma training 2021