summary jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom experienced program management office manager demonstrated history working many industries skilled business process analysis service management strategy project portfolio management process improvement strong program project management professional master business administration mba focused internationalglobal studies cornerstone university skills project requirements use case faciliation current pmp certification cmmi microsoft tools project online visio powerbi sdlc waterfall agile hybrid methodologies budgeting resource management scope management risk issue management schedule management experience pmo manager 062015 current emd millipore rockland responsibilities include define institutionalize standard portfolio project management processes provide repeatable predictable results validated system environment provide management support strategic direction change management office cmo integrates pmo large initiatives monitor track kpis measure project process improvement govern portfolio process bloiness process architect citizant inc arlington tx responsibilities include 102011 062015 develop manage portfolio complex projects supply chain management product lifecycle management business units vendor management new licensing statement work contracts interface pmo applications infrastructure teams validate estimates solution architecture build sustain relationships business executives research present solution recommendations align business objectives architecture program manager snc lavalin toledo oh responsibilities included 012011 102011 managed 3m sap custom project provided perrigo industry advantage supporting multi packaging labeling otc drugs delivered steering team messages executive level sponsors managed vendor consulting relationships encerprise pmo leader 2002 012011 hewlett packard city state responsibilities included participate cmmi assessment teams evaluate site compliance create deploy global project management processes procedures schedule management metrics tracking requirements traceability issue risk monitor control communication management configuration management status reporting provide mentoring coaching across large industries ensure cmmi level 3 maturity levels work offshore teams ensure seamless handoffs disciplines review sales solutions hp pursuits verify budget application maintenance support using standard pm2 slc3 processes develop program charter stating objectives benefits client deliverables governance transitioning application teams hp organization manage organizational change implement strategies seamless transition new clients resources hp organization monitor track mitigate issues risk throughout transformation activities acquiring new clients manage track report program budgets point sale models develop implement corrective action plans cost overruns provide oversight direction virtual work stream projects programs workforce management infrastructure connectivity engineering processestools organization structuring application delivery governance offshore work migrations manage organizational change implement strategies seamless transition client resources hp organization project office leader manage provide direction team project manager smes across us india argentina participate phase gate reviews large development projects new client pursuitsprovide guidance validate cost models supporting standard application development processes existing clients scrutinized development processes guarantee repeatable high quality results software product monitor early warning indicators across project portfolio earned value analysis baseline change trends estimate completion fluctuations work project teams create corrective actions negative thresholds exist evaluate provide support iterative development techniques software projects delivering value via iterative release cycles led project prepare accounts deployment institutionalization cmmi practice areas order pass cmmi level 3 assessment participated cmmi assessments certified assessor project manager project manager electronic data systems eds city state responsibilities included manage project move mainframe systems offshore facility 2001 2002 production support manager general motors global purchasing quality tracking system education training bachelor science mgt information systems central michigan university mt pleasant mi accomplishments mica international business cornerstone university grand rapids mi international business improved project delivery variance baseline 50 via standard process improvements developed requirements definition management process improved delivery reduced portfolio churn improved portfolio review process creation dashboards design pilot new ppm solution managing portfolio ideation project close project spend averaged 2530m per year oversite 5060 concurrent projects certifications project management professional pmp certified project management institute since 2002 information technology infrastructure library itil completed continuing education units itil foundations capability maturity model integration cmmi assessor certified systems engineering institute participate cmmi assessments lean six sigma certified yellow belt industry automotive manufacturing office furniture oem software pharmaceuticals transportation