jessica claire 9 resumesampleexamplecom 555 4321000 montgomery street san francisco ca 94105 summary motivated retail professional strong sales customer service problemsolving abilities skilled selling cable internet services able learn new information quickly maximize contributions respond changing customer preferences desire apply expertise new role wow make lasting positive impact business operations skills call center operations professional telephone voice account maintenance product expertise data entry call control skills call contr resolving issues customer communications custom active listening inbound outbound calling highenergy attitude quality assurance controls customer service problem solving cleanliness friendly outstanding work ethic problem solving education training lamar county high school vernon al 052018 high school diploma experience bass pro shops apparel sales associate springfield mo 022020 current educated customers product service offerings recommended merchandise customers based needs preferences observed customer behaviors identify security threats escalate concerns supervisors recommended optimal merchandise based customer needs desires performed floor moves merchandising display maintenance housekeeping keep sales areas wellstocked organized current stocked shelves supplies organized displays focus customer attention specific items provided excellent service attention customers facetoface phone conversations improved customer satisfaction finding creative solutions problems office depot wow sales associate garner nc 022019 092019 educated clients product service offerings asked probing questions determine service needs accurately input information electronic systems pursued opportunities advance client relations skills enhance customer satisfaction every interaction documented customer inquiries feedback including service delivery suggestions company database processed customer account changes delivered fast friendly knowledgeable service routine questions service complaints evaluated customer account information assess current issues determine potential solutions met exceeded call speed accuracy volume benchmarks consistent basis explained key information regarding products services customers encourage informed decisionmaking achieved high sales percentage consultative valuefocused customer service approach consulted customers determine best methods resolve service billing issues documented conversations customers track requests problems solutions managed customer expectations clarifying needs identifying options recommending products services office depot cashier georgetown tx 122018 012019 maintained high productivity efficiently processing cash credit debit voucher program payments customers learned roles departments provide coverage keep store operational organized maintained physical digital payment documentation accurate filing compliant recordkeeping wiped counters conveyor belt remove debris maintain cleanliness welcomed customers offering assistance help find necessary store items processed sales transactions accurately promptly prevent long customer wait times completed daily recovery tasks keep areas clean neat maximum efficiency processed customer payments quickly returned exact change receipts shop save market cashier city state 062016 072017 processed returned items accordance store policy provided assistance purchases locating items signing rewards programs read weekly sales inserts monitored price changes helped customers find specific products answering questions offering advice trained new team members cash register operation stock procedures customer service maintained high productivity efficiently processing cash credit debit voucher program payments customers organized nized maintained physical digital payment documentation accurate filing compliant recordkeeping wiped counters conveyor belt remove debris maintain cleanliness troubleshot resolved issues cash registers card scanners printers welcomed customers offering assistance help find necessary store items processed sales transactions accurately promptly prevent long customer wait times processed customer payments quickly returned exact change receipts inspected items damage reported issues supervisor return unsalable merchandise obtain replacements customers wrapped items bagged purchases properly prevent merchandise breakage wappen assisted customers locating items moving heavy purchases vehicles followed proper stock rotation procedures minimize obsolescence removed date items sales floor removed debris aisles avoid blocking customers adding safety concerns counted stocked different types merchandise comply inventory control tag requirements organized stockroom keeping products correct locations helping maintain accurate inventory counts freeflowing aisleways properly disposed debris box packaging lifted materials varied weights regular basis transport items proper warehouse locations stocked rotated products supplies paper goods accomplishments creative problem solving achieved sales goals