professional summary jessica claire montgomery street san francisco ca 94105555 4321000 resumesampleexamplecom experienced manager excellent client project management skills actionoriented strong ability communicate effectively technology executive business audiences analyst extensive experience microsoft office proficiencies include microsoft word microsoft outlook effectively multitask challenging situations meet critical deadlines im selfmotivated work well independently need little supervision core qualifications excellent comprehension retention skills work short deadlines pressure offering fresh perspective customer service needs computer technical literacy strong organization skills ability plan contract negotiationreviewdrafting change management advertising business development marketing multitask management project management sales ahead always thorough job statement billings articulate persuasive present ideas public weekly payroll expert creative problem solving education professional placement customer needs assessment experience appointment scheduling experience sales 012016 032016 advance auto parts lancaster pa sales firearms accessories developed tool track monitor personal sales opportunities deals progress finished contracts responsible implementing businessbuilding relationshipbuilding expectations uniquely assigned accounts customers took daily inbound calls keyentered orders faxes backorders credit memos assigned accounts clients consistently met exceeded department expectations productivity accuracy levels developed promotional programs optimize revenue levels ccoownermanager state montana terry mt palace pet grooming 40359 hwy 41 ste 4 oakhurst ca 93644 012008 2016 defined strategies business plans palace pet grooming directed strategic initiatives achieve strong business plan launched inspired husband wifes dream created business model still thriving day created sales strategies promote advertising offerings motivate larger deals completed strategic competitive analysis assessing strengths weaknesses competitors worked effectively heavily crossfunctional fast paced environment developed innovative product solutions grounded clear understanding customer needs spearheaded creation blogs social media content produced engaging online marketing campaigns led concept development organized sales operations resources ccorrectional officer california department corrections rehabilitation city state 012003 102009 maintain security within institution oversee health safety staff prisoners patrol inspect units yards buildings prisoners prisoner property clothing etc ensure welfare safety security maintain surveillance grounds foot vehicle perform inspections searches premises cells checking contraband compliance regulations conduct searches prisoners visitors observe prisoners directly indirectly visual audio video monitoring ensure physical safety prisoners staff public monitor radio transmissions staff order respond immediately calls security support needed provide escort security visitors comply enforce security procedures equipment supplies operate control room monitor gates cameras alarms video terminals enforce institutional rules standard operation procedures sop initiate segregation disciplinary procedures perform enforcement activities compliance department policies explain rules procedures facility individualgroup prisoners understand expectations consequences supervise prisoners maintain general order daily activities work assignments programming monitor inmate phones mail etc apply appropriate level force accordance policies ranging verbal warnings physical presence use soft hard restraints extreme cases deadly force maintain order discipline dormitories shops work details recreational activities report infractions rules handle unruly violent prisoners using minimum necessary force perform head counts prisoners confirm inmates identity conducting facility count compile data necessary written incident required reports stabilize provide backup emergency situations protection public staff prisoners situations aggressive behavior fights riots disruptive behavior escape attempts fires accidents medical emergencies education high school diploma general studies automotive technology yosemite high oakhurst ca general studies automotive technology uroversal technical institute phoenix az 1991 professional affiliations accomplishments 19932007in past experience 10 years combined skill commercial truck driver everything local route work sanitation engineer construction material delivery long haul otr driver 19942004as well listed ten years paid call firefighter pcf madera county function one many things learned duties radio dispatch protocol instrumental instituting new scheduling practice streamlined booking process results new scheduling procedure increased booking appointments booking 1 month booking every 4 6 weeks 1 2 years developed new advanced payment option clients prepay onto debit style card choose set amount funds option get percentage discount taken booking year cards reload anytime creative plan drastically increased predictability income variables event management promotion skills leader strong negotiation skills team building team leadership