jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom summary detailoriented business analyst 7 years experience conducting analysis research come solutions common business problems polished formulating business improvement strategies overseeing new technology system implementation proven skills collaborating vendors end customers team members achieve targets adept organizing workloads validating supplies working vendors resolve supply issues providing technical support problemsolving expertise customers excellent multitasker planner skills skills abilities data analysis adobe tableaupower bi process improvements oral written communication business analysis sap business intelligenceconcur strategic planning sharepoint data compiling technical support requirements gathering project management excellent critical thinking skills time management excel word visio powerpoint stakeholder communication master data maintainance experience business analyst 102019 current american modern insurance group nashville tn managed projects served primary liaison client multiple internal groups clarify goals meet standards deadlines guided business improving processes products services using data analysis identified analyzed user requirements procedures processes develop optimization strategies supported business processes endusers monitoring system operations resolving issues developed solutions improve productivity incorporate technology collaborated communicated various team members business partners vendors identified inefficiencies within supply chain implemented strategies resulting improved performance converted data graphs charts providing insight business operations results supported supply chain projects initiatives manage ongoing business needs strengthened integrity developing organization systems records reports agendas exceeded specific team goals partnering staff share implement best practices automated office operations managed client correspondence supplied record tracking data communication services senior supply chain technician 032013 102019 aaa northern california nevada utah insurance exchange peoria az juggled multiple projects tasks ensure high quality timely delivery secured database preparing control access procedures policies implementing disaster recovery protocols generated customized reports client data providing valuable insights requested data points authored revised updated instructional documents educate staff new current operational processes utilizing sharepoint software demonstrated leadership making improvements work processes helping train others exceeded customer satisfaction finding creative solutions problems extracted imported exported financial data various database applications audited data regularly guarantee data integrity quality conducted data analysis key problem areas assist root cause analysis identified system account issues quickly accurately resolve organized billing invoice data prepared accounts receivable generated revenue reports support audits created produced data sheets graphics presentations using software gathered data multiple sources assimilate meaningful inputs databases reconciled data identify anomalies supported database performance evaluating resolving processing problems designing database management tools senior risk management technician 032008 032013 salt river project city state operated liaison vendors agents supply chain resolve insurance coverage deficiencies completed statistical reviews uncover trends patterns variations data entered safety management system maintained emergency management website confidential information assisted safety risk management srm process licensed insurance agent 062006 032008 farmers insurance city state provided coverage option information assist clients protecting assets utilized targeted marketing efforts increase revenue including email campaigns cold calling attended continuing education courses workshops gain additional insurance industry knowledge worked accommodate new different insurance requests explored new value opportunities optimize insurance agency reputation directed clinical support actuarial underwriting claims management identifying managing client specific risks risk trend bachelor science technical management 112015 devry university mesa az aa visual communication graphic design 082002 collins college tempe az education training