jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom summary looking secure position community relations social media division precinct 4 constables office cheerful upbeat remaining professional history exceeding customer client expectations calm composed stressful situations successful record reducing customer dissatisfaction acknowledgment decisive communication focused solutions known dynamic work ethic team player works well groups alone trilingual multitasker willing take new responsibilities enthusiasm highlymotivated desire take new challenges strong worth ethic adaptability exceptional interpersonal skills adept working effectively unsupervised quickly mastering new skills skills strong communication skills excellent organizational skills ability adapt quickly able type 60 words per minute excellent customer service spanish fluent portuguese customer complaint resolution inbound customer service conflict mediation experience civil warrants clerk 042021 current partners healthcare system needham highenergy attitude meticulous attention detail understands grammar document preparation microsoft office computer skills reliable trustworthy organizational skills communicated supervisors necessary filing transcribing requirements different documents understood followed oral written directions prioritized organized tasks efficiently accomplish service goals displayed strong telephone etiquette effectively handling difficult calls provided excellent service attention customers facetoface phone conversations english well spanish collected coded various documents prepare filing storage processing proofread corrected correspondence reports errorfree documentation answer multiline telephone system take messages route incoming calls appropriate personnel operate photocopiers scanners personal computers prepared outgoing envelopes printing mail labels verifying correct documentation inside entered case numbers defendant information cts ensuring information correct assigning deputy case collected verified incomingoutgoing paperwork deputies courts assisting streamlining delivery process work proficiently cts hcad laserfiche warrants clerk became efficient jweb openfox able search dls enter new warrants efficiently correctly communicated corresponding courts advise identifiers defendants missing information entered correctly answered phone calls deputiessheriffshpd street update whether defendant open warrants sent paperwork downtown jail processing veterinary technician 112020 042021 american airlines san antonio tx prepared labeled medications informed client administration techniques used idexx analyze bloodwork samples diagnose conditions diseases provided canine rehabilitation services assist recovery injury surgery performed routine laboratory procedures hematology microbiology parasitology exfoliative cytology blood chemistry coprology urinalysis serology prepared reviewed records consent forms attended sick injured animals securing veterinary care notifying owners quickly pets condition reviewed vaccination records prepare administer vaccinations according clinic protocols assisted veterinarian treatment wounds vaccination administration operations performed physical examinations record case history weight temperature vitals conducted initial exams pets took vital signs collected samples lab restrained stabilized animals examination treatment safeguard accidental injuries listened clients questions concerns regarding pets delivered timely responses information treatment protocols procedures customer service agent 022005 042020 henry industries chandler az assisted passengers questions concerns helped rebook needed due inclement weather family emergencies aircraft maintenance delays issues may required change original reservation reviewed passenger reservations records obtained documents respond customer requests helped customers sign loyalty programs submitted completed paperwork observed customer behaviors identify security threats escalate concerns supervisors educated customers product service offerings communicated customers upgrades different class service including policies restrictions worked closely team members deliver exceptional customer service get aircraft safely time pursued opportunities advance client relations skills enhance customer satisfaction every interaction throughout every work day documented conversations customers track requests problems solutions asked probing questions determine service needs accurately input information electronic systems delivered fast friendly knowledgeable service routine questions service complaints warehouse associate 052002 022005 continental airlines city state extensive experience reading production schedules work orders shipping order requisition determine items moved gathered distributed maintain inventory recordsconvey materials items receiving production areas storage designated areas thorough familiarity assisting end month inventory expanded knowledge performing various duties assigned proven track record filling requisitions timely manner lifted materials varied weights regular basis transport items proper warehouse locations utilized pallet jacks move items different warehouse locations assisted coworkers special projects learn new tasks gaining additional responsibilities conducted monthly inventories materials work floor rotated goods inventory following first first approach keep shelves organized wellstocked navigated powered lift trucks safely move items throughout warehouse reduce injury risk education training kingwood community college kingwood tx veterinary technician tomball community college tomball tx high school diploma 051997 humble high school humble tx