jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom professional summary hardworking skilled dedicated professional highly proficient hardware software troubleshooting working knowledge networking concepts flexible adaptable changing technologies tools professor computer science demonstrated excellent communication customer service skills quickly established rapport students faculty supervisors skills platforms linux debian arch redhat suse windows desktopserver os x system maintenance upgrade backupretrieval desktop laptop repair internal components installation programming languages unix shell script java python c c php html javascript webbased software engineering fast learner bilingual english spanish proficient microsoft office especially excel advanced problem solving skills analytical critical thinker skilled multitasker detailoriented focused patient work history computer science professor 022011 072015 wipfli llp spokane wa taught introductory upper level courses computer science software engineering students classes included introduction programming objectoriented programming hardware software support data structure design faculty supervisor citt center innovation technological exchange coached motivated acted resource students developed projects ideas team buildingfacilitated students collaboration teams project managementsupervised development business pitches projects coordinated events competitions collaborated colleagues evaluate projects faculty supervisor robotics workshop guided innovation using arduino raspberry pi well modeling lego mindstorms administrated resources citt including computer equipment modeling equipment participated process university accreditation administrating alumni survey improve educational services vocational support excellent written oral communication skills coached students public speaking presentation skills data support specialist 2006 112015 leoncio pino vergara calefacci n city state collected data around every transaction turned tools helped users oversaw daily performance computer systems ensured proper installation cables operating systems software trained users proper use hardware software maintained monitored server room wireless network server infrastructure identified corrected performance issues set staff workstations pcs macs phones laptops produced customized excel spreadsheets normalized data entry entered normalized legacy data databases timely accurate manner added new material file records created new records assisted receptionist duties file organization research development provided remote technical support using tools teamviewer web email administration support cpanel customize patience customer service specialist training facilitator 022009 112015 lontu capacitaci n city state collected data around every transaction turned tools helped users oversaw daily performance computer systems ensured proper installation cables operating systems software trained users proper use hardware software maintained monitored server room wireless network server infrastructure identified corrected performance issues set staff workstations pcs macs phones laptops provided remote technical support using tools teamviewer web email administration support using cpanel planned facilitated 10hour training courses excel consultant 052009 052011 corporaci n innovarte city state conceptualized planned executed original designs wide range website properties worked closely social media team wordpress blogs social media marketing designed print marketing initiatives website properties created reusable processes components tools leveraged biblioteca libre project accelerating development progress education bachelor science computer science software engineering 2010 universidad nacional andr bello santiago chile associate applied science computer technician 1998 liceo comercial alberto widmer santiago chile