jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom professional summary selfstarting operations manager offering highlevel experience supervision workover completion operations adept directing work completion consultants completion supervisors successful introducing lean manufacturing increase productivity cut costs completion well organized attentive detail vigilant achieving safety environmental impact reduction objectives results driven resilient developing teams improving processes increasing productivity bringing solid understanding industry trends excellent communication skills talent spotting areas need improvement implementing changes strategic approach skills multiunit operations management contract review recommendations program optimization project management department oversight goal attainment work history 012018 082020 operations manager cabot corporation chicago il revenue generation business operations management customer relationship management problem anticipation resolution focus followthrough business leadership manage daily operations including supervising multiple team members across three locations plan daily operational strategies including delivery routing team workflows promotional initiatives oversees financial management activities including budget management accounting payroll assesses upcoming projects forecast projected resource requirements performs timely budgetcomplying project management multifaceted issues establishes work priorities meet contractual obligations schedule installations achieves surpasses production targets effective staff management task allocation materials coordination established positive effective communication among unit staff organization leadership reducing miscommunications missed deadlines identified resolved unauthorized unsafe ineffective practices set enforced optimized internal policies maintain responsiveness demands devised processes boost longterm business success increase profit levels 112011 052017 store manager salad go fort worth tx improved store status market worst best implementing process improvements identifying performance gaps corrective action direct daytoday operations spearheading implementation shortterm longterm strategies achieve business plan profitability goals developed corporate objectives strategies collaborating quality metrics key performance indicators kpi well strategizing crossfunctional teams improvement measures related quality managed company operations responsibility profit loss following cash control procedures scheduling managing labor training maintaining inventory control reviewing financial reports recruited hired trained team members application projects customer relations customer service maintained corporate guidelines collaborating staff daily maximize customer satisfaction streamline procedures improve bottomline profitability managed inventory control cash control store opening closing procedures managed store employees successfully fastpaced environment proactive communication positive feedback 092007 032011 accountsenior account executive intelesure city state established enforced sales goals boost team success generated new accounts implementing effective networking content marketing strategies input customer order details system accepted payments updated accounts successfully closing finalizing deals increased company revenue 100 securing 120 new accounts within 12 month period communicated clients via email phone online presentations screenshare inperson meetings managed 400 accounts one time bringing 80000 revenue one year addressed customer question concerns objections phases new account setup maintained contact information database keeping account details updated clear relevant contributed annual revenue goals selling new services developing new accounts education bachelor arts german language european history university maryland college park college park md graduated magna cum laude phi kappa phi honor society 24 hours finance accounting well accomplishments corporate recognition branch east 2018 125 revenue increase one year store manager successfully went worst best store chain within 9 months affiliations member phi kappa phi national honor society since 1995 4 consecutive mvp awards additional information selected facilitator steven covey training program languages german negotiated