jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom summary jessica claire pmp project management professional dedicated highly motivated project management professional demonstrated abilities supporting project teams throughout project lifecycle detail oriented effective team player excellent communication interpersonal skills known taking ownership delivering projects time budget critical thinker proven record proactive problem solver skilled process improvement passion continual professional growth highlights pest pac as400 pc charge crystal reports ms office suite ms project ms visio ms sharepoint nuance professional sage saleslogix sage mas500 sage timelinx concur madcap flare quickbooks fourth generation accounting pos quicken claims accomplishments experience project management assistant supported six project managers director project management vice president operations assisted creation implementation documentation corresponded closely clients created policies procedures templates project management implementation departments coordinated meetings conference calls travel needed basis created filed expense reports assisted purchasinginventory departments end year reconciliation entering purchase orders physical inventory pmo manager technical writer associate project manager department assistant 012006 present macys inc laurinburg nc promoted march 2014 worked closely implementation delivery management improve processes within implementation delivery team crossfunctional departments responsible overseeing establishing implementing executing auditing departmental processes best practices managed daily operations pmo achieved maintained quarterly kpis subject matter expert project management methodologies company tools saleslogix sharepoint conducted project audits maintain accuracy project data accounts opportunities contracts participated project post mortems effort continually improve implementation process mentored project managers part new hire onboarding process hosted product knowledge sessions project managers focused continual education project management liaison international offices director assistant director premise implementations promoted march 2013 responsibilities role director project management absorbed current role one seven individuals included implementation delivery management team commenced process improvement implementation organization whole strong focus companys project management foundation reviewed approved functional design specifications reviewed approved sales orders prior internal distribution continued role project manager premier bankcard llc director project management promoted february 2011 managed training international project managers england australia brazil india mexico offices also managing fourteen direct reports worked management initiative providing continuing education department leading team members pmp certification created maintained departmental policies procedures forms within cmmi standards conduct daily implementation team meetings purposes team building lessons learned forecasted resource scheduling engaged clientele presales transition support collaborated salesmarketing rfps managed eomeoq revenue recognition professional services organization managed creation implementation project package managed internal client escalations primary escalation point contact continued role project manager several multimillion dollar accounts premier bankcard llc canadian tire financial cgi credigy project management promoted may 2008 worked closely cio enterprise level accounts provided detailed status reports projects within project management department consisting eight direct reports managed international accounts maintaining professional relationship domestic accounts handled client escalations professional attitude worked quickly satisfy client needs continued role project manager several strategic accounts allstate insurance company frontier communications diamond resorts international cfi wyndham resorts project manager 012007 maintained departmental reports created previous role managed multiple projects simultaneously small business solutions multimillion dollar projects coordinating client internal resources facilitate successful project completion time within budget partnered third party t1 vendors pbx vendors ensure proper configurations managed international accounts maintaining professional relationship domestic accounts directed implementation companywide erp system project management implementation departments clientele bank montreal nordon yellow book inc cox communications navy federal credit union st jude childrens hospital avadyne health wake forest baptist medical florida hospital vanru credit corporation education associate science business management 2009 shorter university rome georgia gpa gpa 376 deans list awarded dr william warner iii endowment critical thinking business management gpa 376 deans list awarded dr william warner iii endowment critical thinking project management professional certification pmp certification 1450639 august 24 2011 project management institute atlanta georgia skills accounting accounts payable accounts receivable premier as400 auditing book budget business solutions call center cgi contracts credit crystal reports clientele client clients customer service delivery documentation erp event coordination expense reports financial focus forms functional insurance inventory team building team leadership director managing marketing meetings ms office suite ms project sharepoint multitasking navy enterprise payroll processing pbx policies pos processes improve processes process improvement project management purchasing quickbooks quicken revenue recognition sage sales scheduling strategic t1 team player technical writing visio