steve jones business operations manager personal statment dayjob big peg birmingham b18 6nf 0121 638 0026 e infodayjobcom progressive business operations manager particular strength driving performance reducing inefficiencies cutting costs steve selfmotivated focused candidate four years experience working senior managerial roles selfsufficient resourceful responsive cooperative knowledgeable approach work well professional attitude dealing operational issues may arise even though leads facilitation empowerment others still willing take personal responsibility problems governance right looking join leading established company going period growth areas expertise managerial personal career history identifying developing implementing best practice increases performance apt resolving contractual technical financial issues partners sales business development skills knowledge experience procurement processes procedures policy setting leading team prioritising managing resources others meet goals experience working complex structures developing business relationships networking communicate complex technical data statistics clearly stakeholder people relationship management willingness learn improve adapt able take tough decisions sustain momentum pushing timely action incredible drive enthusiasm commitment ability communicate clear effective manner patience deal multi decision maker sales processes organised calm never bucking pressure construction companycoventry business operations manager april 2009 present responsible ensuring business operational tasks done correctly costed effectively delivered time also charge maintaining good working relationship companys main clients duties implementing new operational processes precedures establishing maintaining roles responsibilities personnel management delivering regular team communications organising monthly meetings controlling associated operational costs according prevailing annual budget forecast supporting planning development overall management project budgets collaboration relevant senior field managers hq staff seeking ways adding value existing work areas working closely build maintain close working relationship clients maximising accuracy productivity space utilization assisting recruitment training development staff solving disputes complaints professional manner within guidelines building companycoventry assistant manager june 2008 april 2009 academic qualifications birmingham north college birmingham south school 20052008 20032005 business operations management degree levels maths 8 english physic c geography references available request