jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom summary dedicated meticulous office manager 30 years experience excelling prioritizing completing multiple tasks simultaneously following achieve project goals highly dependable ethical reliable poised working effectively crossfunctional teams ensuring operational excellence detailoriented meticulously maintaining records offering key strengths time management communications across level personnel management clientele skills strong verbal communication microsoft office computer proficient filerecords maintenance data management reports generation analysis experience operations manager 062016 112017 college hunks hauling junk moving fort mill sc financial records processing inventory control process implementation consistently meets goals staff training development conflict resolution managed aspects daily operations faculty student services expertly handled variety critical clerical duties including answering phones filing scanning distributing mail responding emails copying maintaining student files records maintained clean organized work area ensure areas inviting guests times coordinated orientation staff meetings outlined agendas power point presentations hands training activities reviewed approved teacher lesson plans student progress reports report cards kept inventory records office equipment supplies including student teacher books managed title 1 tutoring risk students completed required reports completed required monthly fire drills lock procedures kept date records compliance requirements managed national school lunch program including hiring vendors approving menus completed reports submitted claims maintained financial records reporting handled accounts receivable accounts payable operations manager 082014 072016 college hunks hauling junk moving germantown wi managed aspects daily operations faculty student services expertly handled variety critical clerical duties including answering phones filing scanning distributing mail responding emails copying maintaining student files records maintained clean organized work area ensure areas inviting guests times coordinated orientation staff meetings outlined agendas power point presentations hands training activities reviewed approved teacher lesson plans student progress reports report cards kept inventory records office equipment supplies including student teacher books managed title 1 tutoring risk students completed required reports completed required monthly fire drills lock procedures kept date records compliance requirements managed national school lunch program including hiring vendors approving menus completed reports submitted claims maintained financial records reporting handled accounts receivable accounts payable community outreach specialist 062012 092014 devoted health new gloucester florida driver license wheels flow solicited located venues accommodate mobile units alleviate customer wait times make services convenient local communities set schedules worked teams provide driver license motor vehicle tag services set connected units internet customer processing conduct vision exams verify acceptable documents typing licenses identification cards skill accuracy collecting fees well taking photos maintain equipment good working order provide maintenance needed complete office reports prepare make bank deposits maintain composure difficult situations assisted diverse clients tactful courteous non judgmental manner always providing excellent customer service assisted training new employees unit driver license office manager ii 072009 042012 department highway safety motor vehicles city state manage train evaluate lead 19 employees motivating improved customer service productivity skilled using personal computers software including microsoft word excel power point order maintain records handled customer complaints tactful courteous manner promote customer satisfaction complete submit various office reports timely manner ensuring office records properly filed conduct monthly meetings required ensure compliance new policies procedures provide additional training needed follow purchasing guidelines order obtain necessary materials services ability analyze use data performance measuring tools order improve customer service maintain security sensitive materials confidentiality count prepare office deposits conducted driving test needed customer satisfaction examiner compliance education training early childhood education certificate early childhood education 122014 miami dade college miami fl certified public manager florida international university miami fl