jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom summary skills professional summary 6 years experience working information technology including 4 years experience working sales cloud service cloud 1 year experience working einstein analytics wave analytics experienced developing salesforce lightning apps components controllers events experience creating objectlevel security profiles permissions sets recordlevel security owd sharing rules manual sharing role hierarchy based organization role hierarchy fieldlevel security account teams opportunity teams case teams user management extensive business knowledge campaign management lead management sales processes product management service processes case management customization experience various salesforcecom standard objects like campaigns leads accounts contacts opportunities products price books cases forecasting reports dashboards experience implementing service cloud includes omnichannels routing configurations entitlement management knowledge basics knowledge search basics call center integration salesforce outlook extensive experience sfdc development using apex classes triggers soql sosl visual force pages proficient integrating salesforce sap oracle enterprise systems using forcecom apis rest bulk soap apis lightning connect experience creating lightning processes process builder complex multilevel approval processes workflow rules email templates global actions visual flows validation rules duplicate matching rules experience creating leadcase queues leadcase assignment rules case escalation rules web tolead emailtocase experience creating complex reports dashboards kpis business leaders dynamic dashboards sales users service users experience creating apps custom objects custom fields record types page layouts compact page layouts various components per client application requirements experience migrating salesforce classic ui lightning experience experience developing lightning applications lightning components using aura lightning framework slds java script proficient using import wizard data loader experience working apttus cpq developed apttus xauthor excel applications apttus x author contracts advanced templates experience working crmfusion demand tools deduplicate existing data people import find merge duplicate leadsaccountscontacts insert experience working standard sales analytics application service analytics application einstein analytics wave analytics experience developing wave apps datasets lenses dashboards einstein analytics proficient using microsoft excel access visio microsoft office applications experience developing training materials training users experience design development implementation various net applications using microsoft technologies including aspnet html javascript sql server proficient working agile methodology using team foundation servertfs excellent leadership interpersonal skills team player ability work effectively levels organization individually well salesforce salesforce tools apex classes triggers test classes batch forcecom eclipse ide plugin apex data schedule classes visual force controllers loader salesforce connect ant migration salesforce1 soap rest api sales cloud tool workbench wsdl wsdltoapexsites communities soql sosl dml reports dashboards appexchange tools programming languages jitter bit harmony steel brick cpq docusign apex java c sql plsql web technologies operating systems html5 css3 bootstrap java script xml unix windows xp2000nt windows 7810 wson jquery web services database soap restful oracle 10g11g postgresql ms sql server tools utilities jira git bitbucket certification adim app bulider salesforce platform developer experience sqlplsql developer 092018 112019 shutterfly inc frederick md responsibilities created custom objects like tables views sequences synonyms etc developed sql queries stored procedures functions packages oracle modified existing sql scripts changing business requirements developed plsql programs load data oracle using sqlloader utility resolved errors testing debugging oracle plsql packages developed plsql delimited reports performed unit testing prepared developer documents change control tracking prepared unix shell script files invoking sql scripts environment oracle database 10g sql plsql red hat enterprise linux 54 sqlloader toad oracle reports winscp putty sacesforce developer confidentially city state responsibilities created custom objects custom fields tabs maintained field level security 052016 072017 developed apex classes triggers soql visualforce pages configured workflow rules approval processes configured webtocase emailtocase case assignment escalation rules used data loader bulk insert import update object built reports dashboards using custom report types created owd roles public groups role hierarchies sharing rules organization used change sets deploying configuration components production environment salesforcecom service cloud security apex visualforce data loader reports dashboards forcecom ide change sets jrosalesforce admindeveloper 012014 112015 confidentially city state responsibilities worked closely business partners realize full capabilities salesforce crm developed various custom objects tabs relationships formulae validation rules created various roles profiles page layouts configured permissions based hierarchy requirements organization implemented pick lists lookups master detail relationships dependent pick lists validation formula fields custom objects created workflow rules defined email alerts related tasks field updates responsible setting filed level security responsible setting login restrictions resetting user passwords implemented data loader loading data environment salesforcecom service cloud apex visual force sandbox security chatter change sets education training master science management information systems virginia international university fairfax va 032020