professional summary jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom organized dependable candidate successful managing multiple priorities positive attitude willingness take added responsibilities meet team goals skills proactive selfmotivated data entry 10key financial recordkeeping data analysis account auditing departmental collaboration financial calculation analysis critical thinking customer relations precision accuracy work history patient therapy access case manager microsoft office 052022 current carecloud seattle wa precisely evaluated verified benefits eligibility provided high level comprehensive education constructive feedback physicians offices strengthening professional relationships ultimately resulted higher reimbursement rates maximum profitability examined patients insurance coverage deductibles outofpocket various billing details covered policies applicable delivered continual support colleagues sales teams physicians offices directly took various roles within department utilized knowledge obtained previous professions become subject matter expert facets preadjudication neuromodulation procedures responded requests information various payers providing clinical documents precertified neuromodulation procedures prepared billing correspondence maintained database organize billing information trained new employees multiple medical billing programs data entry software reviewed patient diagnosis codes verify accuracy completeness adhered established standards safeguard patients health information laooratory revenue cycle advocate abbott city state 072021 042022 supported management processing financial transactions care centers laboratories consistent ontime delivery streamlined daily reporting information entry efficient record keeping purposes entered figures using 10key calculator compute data quickly generated reporting overall revenue net collections upon receipt credentialing contracting information tracked collection progress gathered evaluated summarized account data detailed financial reports assessed data information verify entry calculation billing code accuracy managed responded correspondence inquiries customers vendors input financial data produced reports using athena software presented audit findings laboratory revenue cycle director reviewing results paperwork pacent therapy access case manager inogen city state precisely evaluated verified benefits eligibility 012019 072021 provided high level comprehensive education constructive feedback physicians offices strengthening professional relationships ultimately resulted higher reimbursement rates maximum profitability examined patients insurance coverage deductibles outofpocket various billing details covered policies applicable delivered continual support colleagues sales teams physicians offices directly took various roles within department utilized knowledge obtained previous professions become subject matter expert facets preadjudication neuromodulation procedures responded requests information various payers providing clinical documents precertified neuromodulation procedures prepared billing correspondence maintained database organize billing information trained new employees multiple medical billing programs data entry software reviewed patient diagnosis codes verify accuracy completeness adhered established standards safeguard patients health information ofoder entry claims management team lead cencal health city state 062011 122019 used various systems including salesforce brightree oracle research solve complex billing issues related medicare medicaid commercial insurance policies trained teams billing rules regulations assisted reviewing medical documentation ensure billable became key contributer various kaizens inside outside sales representatives across us engaged project management coordinated collaborated departmentally interdepartmentally reviewed reported metrics analyzing data identifying trends completed accurate order entry data verification communicated customers answer questions perform account maintenance assisted customers providing tracking information resolving shipping merchandise issues doublechecked customer orders information filling order forms prevent unnecessary delays errors informed customers mail telephone order information unit prices shipping dates anticipated delays used brightree salesforce keep track client information orders update accounts monitor shipments obtain relay realtime information contacted customers collect payments verify add existing information consistently providing timely accurate customeroriented service processed handled customer complaints answering questions providing alternative solutions billing coordinator company name city state 022009 062011 used multiple medical screens assist members insurance issues ie eligibility pharmacy authorizations claims completed 70 billing issues month researching subsequently maintaining excellent communication contractednon contracted providers worked various internal departments assist members concerns processed annual eligibility reviews members specific healthy kids program logged financial payer information composed letters members various issues regarding insurance education bachelor arts art california state university stanislaus turlock ca 052008