jessica claire 9 resumesampleexamplecom 555 4321000 montgomery street san francisco ca 94105 executive summary experience customer service financial administrative security leadership roles business analysis within complex operations supervising diverse teams managing challenging programs assignments within us international locations strong problem solving decision making skills ability develop implement effective action plans demonstrated experience coordination business management diversified progressive experience analysis security economic data supporting enterprise decision making including marketing financial planning forecasting modeling company valuation optimizing operational efficiency core qualifications sales service quality improvement budget analytical skills sales analysis staff development budget analysis bilingual education ashford university clinton ia 2008 bachelor arts operational management bachelor arts operational management ashford university clinton ia professional experience veterans health administration management analyst springfield il 021998 042012 department veterans affairs serves 22 million clients providing business planning asset management employee benefits business transition services major accomplishments administrator director budget office successfully developed administered 50 million budget appointed freedom information act foia officer responsible release information requested ensuring information released classified warrant protection coordinated foia requests provided foia guidance advice management staff regarding disclosure agency records produce annual budgets forecast models departmental business segment consolidated basis working functional department heads senior ment analyze interpret monthly variances trends budgets actual senior management prior results developing projections forecast provide financial support analysis operations marketing areas strategic business decisions cost savings initiatives strategic dush coordinate establish development policies procedures standards consistent providing optimum service 150000 customers analyze clients goals objectives operational procedures annual budgets future projections order develop customized effective marketing plan evaluate needs submit recommendations implement costeffective technological solutions help clients minimize overhead costs maximize operational efficiency recipient production awards 2001 2012 increasing growth offering customer costsaving incentives department army chief warrant officer city state 051975 022012 developed administered 500 million annual budget performed personnel security management physical security management document security management facilities management including supervising staff 255 officers support staff provided support counseling military civilian personnel including assistance missioncritical incidents conducted 188 special operation missions hostile environment oversaw major facilities renovation project intelligence facility gsaleased spaced monitoring contracted janitorial services routine maintenance aided advised management interpretation application osha ation application co compliance wrote enforced policies procedures affecting daytoday operations conducted internal investigations major accomplishments prepared written weakness written reports inefficiencies classified areas operations coordinated designed developed oversaw operation deployment special agent teams counter narcotics operations production intelligence assist host nation us law enforcement ment agencies prosecution national drug war effort supervised team security special agent personnel discipline daily operations worked commanding generals nerals design implement tools controls achieve performance goals compiled presented chart presentations regular basis comparing performance quality trends set goals supervised conducted counterespionage operations investigations designed surface neutralized foreign intelligence service counter terrorism implemented evalu evaluated physical security program nato communication sites european theater protection restricted areas classified areas vital national defense trespassing theft damage unauthorized access espionage terrorist attack criminal activity coordinated performed initial investigations regarding potential violations law matters interest personnel security physical security document security conducted special studies evaluate improve specific areas physical security systems safety systems internal external threat procedures served expert administrative policies requirements administrative management matters mobilized detachment provided fbi local investigators 24 hour support worst terrorist attack united states world trade center bombing affiliations leadership development program accomplishments recipient production awards 2001 2012 increasing growth offering customer costsaving incentives presentations worked commanding generals design implement tools controls achieve performance goals compiled presented chart presentations regular basis comparing performance quality trends set goals skills business planning financial planning project manager strategic planning