william thomas 999 main street town ny 99999 999 9999999 mobile emailgmailcom consultant project management chent management business requirements software desige testing training mentoring team development professional profile results oriented project manager computer engineering degree peok timeon budget project delivery exceeding customer expectations proven problem solver strong analytical skills ability inception deployment fastpaced time sensitive environmen extraordinary communicator effectively interfaces deve levels management energetic team leader specializes building productive domain knowledge retail manufacturing distribution industries areas expertise track record projects ment teams chents highly motivated teams ommerce insurance financial jeffth career coachcom project management strategic planning reengineering project methodologiest analysis jad facilitation quality experience team developp nt professional ex consultant troubles resp management business analysis process oriented analysis design uml use case urance user acceptance handson development mentoring clevel relations consensus building incy town ny january 2006 present exchange 2003 blackberry server netware 5x 2nd 3rd tier requests ad exchange issues using call tracking scripting techniques automate ad server administration tasks consultantcontactor analyst xyz corp town ny jan 2004 2006 oversaw provided daytoday technical customer support 15 sites desktop systems software hard ware networks infrastructure acted direct contact vendors suppliers service providers designed constructed implementation networks made preventive assessments networks computers servers order tune efficiency oversaw managed contractor operations researched tested implemented new technologies documented emergency recovery plan network maintained managed company voip phone system