professional summary jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom versatile repair tech talents performing regular upgrades troubleshooting system failures repairing mobile electronic equipment excellent problemsolving analytical skills manage several different tasks excellent organization planning prioritizing aptitude specialties include troubleshooting calibration equipment maintenance accustomed reviewing highly technical documentation assess scope develop repair strategy focused reliable resultsdriven good safety records attention detail skills appliance brands diagnostics troubleshooting product line knowledge customer relations staff training blueprints schematics analytical critical thinking collaboration active listening flexible adaptable experience operating machines multitasking abilities work history home appliance delivery cadet 082021 current germain naples oh relayed information regarding current store promotions sales special events customers engaged customers using wellhoned interpersonal people skills determine appliances best fit needs preferences demonstrated products specific features customer locations special events branded products effective salesmanship maintained longterm relationships clients ordered parts maintained adequate inventory disassembled repaired reassembled equipment good working order completed sales orders provided solutions customers applied mechanical skills perform maintenance equipment delivered loaded unloaded installed home appliances educated customers use care adjustments appliances carried daydayday duties accurately efficiently handled 5 calls per hour address customer inquiries concerns alcomobile technician lippert components kendallville repaired sound electrical systems domestic automotive brands communicated issues supervisor helped develop solutions 102018 082021 inspected damaged vehicles estimate repair labor cost required parts expense troubleshot diagnosed faults vehicle systems components using oemspecific code readers diagnostic trees online knowledge bases performed diagnostic troubleshooting procedures find identify root causes mechanical issues completed customer orders warranty services according manufacturer specifications examined new replacement parts uncover defects completed full vehicle inspections check leaks damage issues concern tested newly installed equipment determine proper functionality compliance regulations kept equipment good working order following operating instructions troubleshooting breakdowns maintaining supplies interpreted electrical codes diagrams complete electrical repair installation tasks interpreted blueprints schematics diagrams project requirements initiated appropriate electrical installations trained workers proper methods equipment operation safety procedures completed 20 car installs week geck squad agent geek squad best buy city state 112017 102018 delivered outstanding service clients maintain extend relationship future business opportunities liaised customers management sales team better understand customer needs recommend appropriate solutions disassembled computers perform diagnostics check repair needs conferred existing potential customers assess requirements propose optimal solutions collected arranged input information database system researched identified problems computers advised staff clients plans action responded support requests end users patiently walked individuals basic troubleshooting tasks assessed system hardware software suggested modifications reduce lag time improve overall speed refurbished used computers technological equipment saving companies money wrote reports computer statuses maintenance jobs used diagnostic tools identify hardware failures replace nonfunctional components explained technical information clear terms nontechnical individuals promote better understanding maintained electronic record integrity verifying implementation internal quality standards external regulations backed company data regular basis successfully recovering critical information malware attacks linked computers network peripheral equipment handled 20 customer repairs per 8hour work period saces associate bestbuy retail store city state 062015 112017 gr engaged customers effectively build rapport lasting relationships helped customers locate products checked store system merchandise sites implemented upselling strategies recommending accessories complementary purchases boost revenue worked alongside retail representatives enhance product presentations advertising collateral trained developed new sales team associates products selling techniques company procedures solved customer challenges offering relevant products services maintained customer satisfaction quick professional handling product returns grew sales boosted profits applying proactive management strategies enhancing sales training pushed sales increased revenue growth 10 trained developed new hires company processes product knowledge customer service selling techniques education degree business administration gadsden job corp gadsden al geo gadsden job corp gadsden al certifications mobile electronics certified professional 112011 112011