jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom professional summary enthusiastic manager 7 years experience supervising staff apparel front end settings proven history achieving sales goals monitoring employee performance coaching staff effective sales methods skilled solving complicated issues making proactive operational changes veteran retail management professional demonstrated success building motivating teams achieve surpass objectives sales service performance skilled loss prevention recordkeeping team leadership always working enhance revenue boost customer satisfaction agile adaptable team leader stellar history motivational approach upbeat nature skilled training employees leveraging organized approaches handle daily planning scheduling customer service requirements forward thinking industrious diplomatic communication style focused maximizing engagement satisfaction merchandising operations process procedure development skills team management supervision work history assistant apparel manager 022013 current blain supply inc bloomington il effectively allocated tasks hightraffic times keep operations running smoothly employees focused evaluated data stock levels customer sales factors assessed trends reported findings help senior management make effective operational decisions recruited managed motivated 30member retail team give every guest positive memorable experiences offered handson assistance customers assessing needs maintaining current knowledge consumer preferences multiplied earnings sales goal achievement customer service improvements commitment team objectives greeted customers helped product questions selections purchases including instore eservice transactions assigned jobs individual employees considering factors previous training current abilities general knowledge walked department multiple times shift evaluate correct issues cleaning stock replenishment needs returned change currency processed debit credit card payments 100 accuracy rate assisted customers answering questions fulfilling requests trained team members successful strategies meet operational sales targets trained new associates cash register operations including opening conducting customer transactions balancing drawer markeddown clearance items relocated merchandise proper store areas coached employees trained methods handling various aspects sales complicated issues difficult customers helped customers complete purchases locate items join reward programs promote loyalty satisfaction sales numbers assisted customers locating choosing merchandise store department kept close eye department employees customers assess theft risks maintain loss prevention goals answered questions store policies concerns support positive customer experiences front end manager 022013 current dierbergs markets saint peters mo evaluated employee performance made recommendations improvements helped employees daytoday work complex problems applying motivational analytical strategies maintained strong customer relations effective customer service standards established updated work schedules account changing staff levels expected workloads assessed personnel performance implemented incentives teambuilding events boost morale developed implemented robust training mentoring strategies interceded arguments diffused tense situations employing coaching worked security staff law enforcement shoplifting vandalism response oversaw cash flow store including cashier operations bookkeeping security produce clerk 032009 122012 albertsons city state supported promotional plans updating signage price changes readied items sales floor stocking affixing tags preparing pallets helped customers complete purchases moving heavy items collecting payments bagging purchases used dollies pallet jacks unload organize merchandise delivery trucks stamped attached changed price tags merchandise shelving updated computerized price list checked outdated overripe grocery items removed inventory high school diploma 062009 pahrump valley high school pahrump supervised team 20 staff members education accomplishments documented resolved coaching led either termination results first aidcpr certified certifications