jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom summary safety customer centric professional loves help others enjoys variety work dedicated employee known punctuality pursuing employment options good customer service positive attitude make difference highlymotivated employee desire take new challenges strong worth ethic adaptability exceptional interpersonal skills skilled working pressure adapting new situations challenges best enhance organizational brand hardworking employee customer service ensures safety multitasking time management abilities devoted giving every customer positive memorable experience skills project analysis software troubleshooting content management system reports documentation employee supervision motivation outstanding communication skills reliable performance improvements public interaction experience training coaching administrative tasks marketing safety procedures good work ethic microsoft office conflict resolution decisionmaking 032022 current consultant livingston intl atlanta ga assisted developing implementing different workflows communication processes delivered fast friendly knowledgeable service routine questions service complaints answered incoming calls provided highest level professionalism knowledgeable service every customer managed customer expectations clarifying needs identifying options recommending products services met exceeded call speed accuracy volume benchmarks consistent basis built sustainable relationships engaged customers going extra mile resolved customer inquiries questions concerns consistently offer quality service meet performance benchmarks consulted customers regarding needs addressed concerns completed high volume outbound calls per day aboveaverage conversion rate 092021 032022 store manager little professor homewood al reviewed customer feedback make operational improvements promote satisfaction prepared weekly schedules verify proper floor coverage within fiscal guidelines identified operational issues implemented appropriate process improvements promote workplace safety productivity trained mentored associates teach daily tasks procedures evaluated store performance incorporated feedback implement improvement plans enhanced customer satisfaction store operations relationship building daily problemsolving monitored employee performance identified performance gaps corrective action answered product questions uptodate knowledge sales promotions exceeded team goals resolved issues sharing implementing customer service initiatives completed thorough opening closing shift change functions maintain operational standards day 072019 062021 property manager optivest properties indio ca handled resident complaints expedited maintenance requests inspected properties regularly identify deficiencies schedule repairs collected monthly assessments rental fees deposits payments updated tenant unit information keep current housing database solicited analyzed bids repairs renovation general maintenance exercised direct supervision property staff coordinated maintenance contractors promote timely turnovers moveouts met prospective tenants show property assess applications sign leases 102017 122018 assistant manager luxottica group spokane wa delegated daily tasks team members optimize group productivity mentored staff enhance skills achieve daily targets using handson motivational leadership directed led employees supervising activities drive productivity efficiency collaborated store manager develop strategies achieving sales profit goals enforced company policies procedures strengthen operational standards across departments completed inventory audits identify losses project demand implemented training processes newly hired employees supervised department managers shift leads production personnel supervised receiving stockroom activities identify opportunities inventory prevent shrinkage coached team members delivered constructive feedback promote better productivity build confidence education training 052012 high school diploma spencer high school columbus ga