jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom summary highperforming lead 16 years experience delivering successful improvements business operations profitability team development resourceful project manager compliance specialist thrive fastpaced changing environments dedicated sustaining operational accuracy delivering results optimal profitability skills solutions development policies procedures implementation contract review recommendations financial cash flow analyses workforce training process improvement strategies cost reduction containment staff training development multiunit operations management business process reengineering incidents management performance management management business strategy development experience warehouse worker 072021 current wayfair llc west chester oh workforce management quality assurance controls team buildingleadership business operations management customer relationship management warehouse operations project management abilities production troubleshooting problem solving business planning product management project management certified production inventory control manager cpim organized warehouse design maximize space stock allowing high volume traffic zones warehouse worker 012021 072021 wayfair llc fort myers fl work material handling line 1 jabil operations manager 112016 012021 cambria chicago il directed daytoday operations spearheading implementation shortterm longterm strategies achieve business plan profitability goals conducted performance reviews providing coaching feedback benefit company employee managed company operations responsibility profit loss scheduling training inventory control implemented policies standard operating procedures managed quality customer service logistics delivered positive customer experiences implementing effective quality assurance practices collaborated staff maximize customer satisfaction streamline procedures improve bottomline profitability planned daily operational strategies including delivery routing team workflows promotional initiatives maintained safety emergency readiness among personnel disseminating information monitoring compliance regulatory organizational policies improved morale management communication creating employee recognition rewards practices recruited hired trained crew members application projects customer relations customer service developed initiatives process improvement reviewed assessed ongoing operations reviewed daily financial reports reconciled accounts keep information current accurate built upon established practice standards improve operational performance reduce labor costs aided senior leadership executive decisionmaking process generating daily reports recommend corrective actions improvements evaluated documentation invoices shipping paperwork accuracy compliance examined problemsolving concepts including quantitative methods techniques approaches optimize organizational operations facilitate decisionmaking shipping office manager 092012 112016 avient lewiston organized maintained documents files records worked management team improve workflows eliminate unnecessary tasks created implemented administrative processes procedures prioritize job tasks establish personnel responsibilities liaised customers addressed inquiries handled meeting requests answer billing questions provide outstanding customer care handled supply purchases inventory management office operations equipment maintenance managed daily operations within type office supporting continuous delivery excellent services care ordered office equipment supplies researching vendors obtaining quotes oversaw customer service satisfaction initiatives reporting management successful strategies trained employees best practices protocols managing teams maintain optimal productivity pitched help office tasks including type busy periods staff absences managed work requests new orders pricing changes coordinating logistics verify delivery dates performed billing collection reporting functions type office generating number annually improved productivity initiatives managing accounts coordinating itinerary scheduling client appointments recruited hired talented team members boosting department skills expertise areas records file management type supported development type budgets financial projections onboarded team number administrative staff members delivering consistent coaching job tasks receiving associate 112008 092012 five inc wyomissing pa reviewed work orders check correctness deliveries performed inspections shipment contents verifying accuracy invoices manifests organized storage areas maximize movement minimize labor investigated inventory discrepancies maintain recordkeeping validity input weights charges discrepancies data software checked accuracy cargo manifests purchase orders identifying errors invoices entered software system unpacked examined incoming shipments confirm consistency records routed materials appropriate department prepared packages calculated postage verified details shipments operated lift hand trucks transfer materials target areas rejected deliveries containing damaged items shortages corresponded shipper rectify issues maintained necessary inventory meet shipping receiving demands inbound receiving supervisor 052004 102008 focus distribution city state reviewed work orders check correctness deliveries compared shipment contents paperwork support inventory accuracy records management performed inspections shipment contents verifying accuracy invoices manifests organized storage areas maximize movement minimize labor investigated inventory discrepancies maintain recordkeeping validity rejected deliveries containing damaged items shortages corresponded shipper rectify issues checked accuracy cargo manifests purchase orders identifying errors invoices entered software system input weights charges discrepancies data software liaised vendor representatives rectify damages shortages checked paperwork freight condition determine optimal loading unloading sequences examined freight determine loading sequences promoted safe working conditions monitoring safety procedures equipment informed upper management department heads items loaded problems encountered adhered company audit rules inventory counts number accuracy negotiated number freight companies resulted new contracts reduced overall shipping costs number annually education training small business management gateway community technical college covington ky business management southern oklahoma technology center ardmore ok