professional summary skills jessica claire montgomery street san francisco ca 94105555 4321000 resumesampleexamplecom skilled building deploying strategic tactical approaches local regional national global marketing focused customer relations professional skilled lead generation customer relationship development sales capable representing organization improving visibility networking effectively conferences trade shows media events accomplished providing unsurpassed support demanding customers offering 5 years experience related roles well passion improving service delivery enhancing knowledge exceeding expectations seasoned retail sales associate committed providing highquality service superior guest experiences positive infectious personality excellent interpersonal relationshipbuilding skills personable public relations specialist history working tirelessly building effective relationships clients vendors media professionals staff members highly deadlinedriven excellent record managing emergent priorities grace efficiency creative problem solver multiline phone talent quick learner exceptional communication skills strong client relations ms windows proficient training development aptitude mediation capability administrative marketing ms windows policies quick learner safety sales strategic work history communication skills creative problem solver addressing customer concerns clients client relations english tables phone training development team management public relations coordinatorcustomer service supervisor rich products corporation andover ct 122018 current improved customer satisfaction ratings addressing issues fostering timely resolution raised brand awareness consistent marketing efforts product campaign launches provided management daily log report calls complaints resolutions order statuses escalations collected customer feedback made process changes exceed customer satisfaction goals answered customer telephone calls promptly avoid onhold wait times attended trade shows year preserve company relations distributors customers media personnel aligned projects daily activities company vision strategies tactics consulted advertising agencies arrange promotional campaigns types media managed customer relations customer service daily communication interaction conferred customers concerns products services resolve problems drive sales issued credit full refund customer returns reported product defects damages resulting shipping clotomer service representative hh chevrolet springfield mo 112017 102018 answered average 60 calls per day addressing customer inquiries solving problems providing new product information described product customers accurately explained details care merchandise politely assisted customers person via telephone provided elevated customer experience generate loyal client le served main coordinator customers management sales team ensured superior customer experience addressing customer concerns demonstrating empathy resolving problems spot directed calls appropriate individuals departments recommended alternative items product stock seqvice advisor el monte honda city state 082015 122016 described product customers accurately explained details care merchandise provided elevated customer experience generate loyal clientele answered product questions uptodate knowledge sales store promotions effectively communicated supported sales marketing administrative teams daily basis scored top 10 employees successful resolution issues ensured superior customer experience addressing customer concerns demonstrating empathy resolving problems spot processed 30 daily invoices built longterm customer relationships advised customers purchases promotions education bachelor science computer science devry university pomona ca gpa 72 awarded devry academic scholarship deans list ascociate applied science network systems administration 2018 accomplishments customer service consistently received positive feedback guests created repeat business developing longterm relationships customers handled guest complaints maintaining positive dining experience rest top service advisor month december 2015 employee year 2016