jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom professional summary hardworking meticulous financial management technician 20 years working united states army highly proficient financial accounting document processing expert record keeper expertise database management enthusiastic teamoriented financial management technician united states army firm grasp accounting principles financial procurement offering exemplary client service record highlydeveloped organizational skills experienced financial management officer 20 years success overseeing financial activities clientele expert finance reputation excellence operational efficiency integrity developed business relationships improve communication departments disbursing pay support preparation contract administration computer literacy till counting skills human resources knowledge staff management familiar account coding process implementation work history financial management technician 102021 current department defense tobyhanna pa recorded interpreted communicated financial data plans using disbursing payroll systems consulted budgetary planning special projects gfebs presenting financial data information past budgets offered budget development financial planning clients assisted design financial management system compatible dfas requirements handled payments disbursements foreign domestic customers performed audits disbursing payroll records certify accurate financial reporting appropriate spending practices maintained records budgetary spending using dds gfebs account tax dollars spent us army performed routine closings maintained clean accurate accessible records kept close eye transaction updates throughout quarter prepared internal regulatory financial reports balance sheets income statements instructor 052018 102021 mantech international corporation bellevue wa evaluated revised lesson plans course content achieve studentcentered learning applied various teaching aids minimize learning gaps instruct motivate students used learning assessments regularly monitor student understanding class concepts materials defined articulated goal learning outcomes performance metrics changes improve student learning initiated new learning methods promoting total student comprehension curbing learning time tested students materials presented workshops classes assess grasp material finance auditor 062015 052018 northrop grumman cape canaveral fl performed quality inspections document findings promote accountability identify potential efficiency opportunities assessed risks internal controls identifying areas noncompliance evaluating manual automated financial processes developed audit guides promoting economy efficiency accountability operations management recorded reviewed interpreted type data determine effectiveness operations analyzed risk evaluated internal management controls provided financial control information collecting analyzing summarizing data trends traveled domestically internationally conduct support audit assignments provided outstanding customer service skills internal external customers generated audit plans performed initial followup audits mastered auditing procedures researching writing finalizing audits reviewed financial materials procedures spot errors inefficiencies instances misuse customer service manager 052012 062015 lg electronics gwynedd pa introduced higher standards customer service increased efficiency streamlining operations supervised employees assessed performances determine training needs define accurate plans decreasing process lags developed service procedures policies standards created reviewed invoices confirm accuracy collected customer feedback made process changes exceed customer satisfaction goals controlled resources utilized assets achieve qualitative quantitative targets kept accurate records document customer service actions discussions resolved concerns products services help retention drive sales trained regularly mentored associates performanceoriented strategies customer service techniques researched corrected customer concerns promote company loyalty associate arts business columbia southern university orange beach al bachelor arts business 102022 american public university system charles town wv certified financial management2022 education certifications