jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom summary accomplished technical functional project manager recognized organization communication leverages astute energetic leadership style promotes continuous growth innovation extensive track record motivating teams individuals achieve success outofthebox disciplined dynamic management style leading multiyear commitments attention detail logical analytical approach solving complex problems issues excellent written verbal expression skills quality assurance control strategic planning project management stakeholder relations negotiation competency supervision leadership experience 022020 022023 pmo consultant verizon communications cranberry twp pa team building customer service conflict resolution team management relationship building training mentoring contribute design implementation project management tool allows continuous measurement project planning execution production startup oversees project progress ensure project documentation schedule compliance previously agreed requirements standards facilitate internal team members project managers meetings resolution project issues improving understanding requirements evaluation subsequent startup manage communications projects internal team members change prioritize focus based circumstances business considerations improving project evaluation planning contribute incorporation agile frameworks evaluation projects governance point view ensuring policies standards accordance principles established bank participant facilitator timing agile events different projects order contribute results according established governance frameworks practices procedures agilesdlc maintain critical eye quality issues banks relevant projects properly addressed escalated necessary led meetings internal team membersproject managers consultants contractors contribute liaison technical business areas product owners business partners facilitate understanding implementation business requirements related high impact projects provide consistent comprehensive status ongoing projects managementresolution significant issues communication conflict resolution change management deficiency tracking increase project work efficiency identify weaknesses project management project managers develop strategies follow best practices minimize risks project planning execution executes manages information technology audits assist completion annual audit plan assist performing risk assessment internal controls evaluate analyze solution manage projects interaction processes controls drove continuous improvement project delivery process providing strong leadership furnished project updates various stakeholders informing strategy adjustments progress created project plans established timelines assigned appropriate teams managed workflow throughout construction identified needs coordinated resource allocation deliver quality standards time within budget contribute review established procedures evaluate promote areas improvement opportunity identify key objectives establish longterm plans achieve new goals internal project evaluation process coordinated internal teams external stakeholders support business growth development new features implemented unique methods methodologies helped reduce resolve issues 032014 022020 project delivery manager dxc technology city maintained close connection project personnel quickly identify resolve problems protected project budget tracking expenses intervening prevent overpayments misuse secured continuous project scope alignment business objectives made modifications enhance effectiveness toward intended result kept project teams ontask proactive control budgets schedules scopes identified addressed either resolved escalated project issues streamlined operational efficiencies creating employee schedules managing payroll controlling inventory organizing appointments executing project compliance procedures developed 8 alternate projects pfizer latin america part organizations strategic objectives area technology increased revenue 30 dxc strengthening relationships pfizer oversee 6 transformation projects strategic programs business technology area pfizer oversaw 7 team project milestone completion quality work performed designed technical business teams activities identify key issues develop solutions increase service quality prevent future problems received recognition regional president pfizer latin america managing activities pfizer operation complete pfizers strategic objectives develop key metrics monitor seek continuous improvement leaders improve data service quality serve single point contact business senior management receiving recognition good service provided latin american countries manage continuous improvement change management within organization thus successfully supporting completion projects operation management 022012 032014 account team lead hewlett packard enterprise city monitored projects disseminated information answered concerns order cultivate strengthen client relationships helped strategic planning project concept development business improvements contributing implementing ideas determined technical requirements projects set work deadlines cultivated professional customer relationships asking right questions identifying needs providing insightful application information guided staff members technical challenges identified areas needing improvement listened customer needs identify recommend best products services responded customer inquiries concerns facilitate solutions reviewed analyzed service issues information initiate direct appropriate action resolve participate design implementation projects datacenters uses new technologies created centralized management capability integrating warehouse management software applications maintained knowledge advances information technology systems applications assessed data processing proposals requirements determine project feasibility analyzed workflows established priorities daily operations education 092012 technology management specialization business administration management pontifical javeriana university colombia 082006 bachelor systems engineering computer engineering technology catholic university colombia colombia languages english negotiated spanish negotiated certifications training digital product management university virginia pmp certification project management professional pmp safe product managerproduct owner v 51 scaled agile scrum master itil v4 foundation certified cybersecurity isc2