jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom professional summary endtoend product leader successful bringing products inception rollout efficiency speed multitasks global environment identifies organizational business requirements supplies solutions resourceconstrained environments manages virtual teams different locations completing longterm goals delivering wide variety solutions skills gotomarket strategies product launch resource allocation business development product roadmaps process improvement operations management pricing revenue modeling staff training development agile product management work history 012018 012020 director product management first american financial chantilly va oversaw product design roadmap coordinated aspects development rollout created annual budget developed comprehensive plan accomplish company objectives staying within budget worked closely organizational leadership including board directors strategically affect direction operations focused teams developing innovative cuttingedge approaches levels effective resource allocation strategic planning reached conformity product quality specifications suggesting corrective actions developed maintained positive relationships employees made recommendations changes funding process policies based data judgment worked collaboratively developers seniorlevel stakeholders partners collect data deficiencies provide solutions longstanding issues met strict deadlines coordinating moving parts product team orchestrating welldesigned flow reduced customer service complaints 90 designing new methods resolution 012013 012018 director product management first american financial cheyenne wy drove success expansion multiple platforms liaising technology team ensure work neither overlooked duplicated prioritized managed multiple projects independently simultaneously adapting changing priorities timelines responsible overall progress efficient use resources initiating corrective action necessary successfully managed multiple product life cycles strategic planning development testing product releases planned ensured tasks identified captured project planning process defining documenting project resource needs budget constraints deliverables created implemented strategies drive growth resulted increasing sales 35 two consecutive years selling sows existing contracts cross selling new clients helped develop sales tools support sales process products managed playing key role drive sales profit margins increased profit margin products managed 50 transferring select activities global resources reducing costs reduced development time 30 brought products market earlier increasing team execution keeping project track timeline resource technology perspective removing barriers project team ensured critical project issues resolved prior launch provided client system uptime 2 hours datacenter emergency preserving 100 data lead managed site virtual crossfunctional teams product managers designers engineers qa endtoend project management lifecycle successfully designed built deployed new platforms ahead schedule assisted developing requirements gathering mockups development teams quality assurance project initiation completion coordinating releases business process improvement identified pursued business process optimization opportunities order achieve higher level operational efficiency across division status reporting communicated project progress business stakeholders project sponsor recurring basis ensured necessary project documents created reviewed gain appropriate business signoff problem resolutionmanaging project risk kept tasks track ensured risks documented prioritized mitigated prior production launch worked operations legal risk compliance coordinating trading technology teams launching new strategies solutions tailored drive ensure proper execution implementation fit client organizational culture improving efficiency mitigating risks increasing retention satisfaction maintained 97 customer satisfaction rating 5 years row increased employee retention satisfaction rates recognizing team member accomplishments providing empowerment recolonizing team members appropriate managed multiple ai projects aggregating repurposing delivering content dynamically clients effectively reducing cost providing better customer experience 012008 122011 vice president product specialist sales iqvia holdings inc beckley wv validated cost structures ensured efficiencies reviewing analyzing internal systems senior management interviewed business leaders understanding priorities future expansion aligning technology projects business requirements served liaison different product functional geographic groups providing oversight budget planning communication plans priorities regions senior management resolved issues raised establishing 1st line support teams timely highquality manner applying strong technical aids good business knowledge problemsolving skills managed new releases coordinating delivery app support teams resolved issues recommended actions based production compliance reports 012002 012007 associate communicator city state escalated issues internal external senior management immediate resolution prepared presented status negotiation aged issues client progress within onboarding weekly management reports meetings created training programs team members ensuring understanding systems supported analyzed systems ensuring efficiencies best practice achievement participated testing system enhancements processed daily reports notified clients exceptions errors maximized customer interactions promptly identifying needs wants education 081996 bachelor science computer information systems arab academy science technology alexandria