jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom summary selfmotivated customer service team member passionate utilizing skills maximize customer retention highly accurate efficient strong investigation problemsolving critical thinking skills expert correcting issues little oversight bringing number years experience industry enthusiastic energetic customer advocate looking dynamic fastpaced position exceptional multitasking prioritization organizational abilities adaptable focused unparalleled work ethic dedication providing topnotch customer service skills billing inquiry resolution persuasive communication upselling strategies educating customers customer relations experience employee coaching store maintenance call center operations product organization highenergy attitude 042014 032020 customer advocate zendesk san francisco ca engaged customers worked resolve product service issues consulted customers discuss concerns offer detailed information maintained thorough detailed documentation customer interactions outcomes 062013 032014 hairstylist supercuts bel air md sanitized workstations salon equipment reduce risk infection prebooked future appointments increase repeat business pursued continuing education training stay date new trends techniques cultivated strong valueadded relationships customers delivering accurate service product knowledge drive earnings styled designed traditional contemporary hairstyles men women daily recommended treatment styling products customers meet current needs resolve specific concerns selected hair colors products services based customer preference individually designed hair care plan set workstation treatment room products equipment supplies facilitate services supervised frontend salon booked appointments inventoried sales area coordinated employee schedules maximize operations trimmed styled hair weddings special occasions help clients look feel best big day 082008 102011 merchandise leader petco auburn designed floor layouts product displays shelving layouts maximize sales influence customer purchasing habits placed prices descriptive signage enhance displays promote items assessed purchasing needs reviewed instore sales inventory levels maintained records inventory stock shrinkage conducting product audits every timespan consulted management advertising teams plan optimal promotions taught sales staff properly coordinate clothing racks counter displays maximize promotional effectiveness increased sales number targeted merchandising plans stocking desirable inventory verified product placements web scheduler coordinated floor moves merchandising display maintenance monitored floor stock keep popular items available buyers verified merchandise pricing achieve revenue profitability goals reduce shrink forecast sales collaborated store employees promote retail traffic constructing creative appealing merchandise displays kept work areas clean neat organized optimal productivity worker safety used forklifts pallet jacks hand trucks overhead cranes move items throughout facility read orders obtain item numbers located merchandise bins shelves carried duties within fastpaced retail environment providing organized stocking methods plans demonstrated great teamwork skills staff members involved production transport stocked rotated products supplies paper goods optimize freshness maintained clear aisles restocking avoid hazards promote guest convenience organized storage articles bins floor shelves assigned areas according product categories replenished inventory focus addressing customer needs bent lifted opened moved type products weighing number pounds packaged items appropriate materials prevent damage shipping communicated effectively members public often crowded noisy environments identified unsafe materials within packages notified proper personnel packed products designated boxes taking care protect items damage shifting transport printed accurate labels applied boxes crates containers prior shipment stacked organized palletized packages efficient storage movement packed number pounds type products daily keeping detailed records productivity identifying areas improvement labeled pallets proper information storage correct locations within warehouse communicated customers discuss packing needs special items circumstances assisted job titles task peak periods meet quotas helped customers locate desired items assisted carrying heavy loads continuously moved unpacked number pounds type packages maintaining efficiency accuracy long shifts maintained weekly scan right policy minimize loss inaccurate pricing read tickets accurately pick important information correctly complete orders cleaned organized display cases shelves aisles maintained accurate inventory data identifying correcting pricing discrepancies verified merchandise shipping paperwork resolved discrepancies added labels products rotated current stock professionally arranged merchandise examined inspected stock items damage reported findings supervisors rotated advertising signs merchandise displays engage customers labeled assigned packages inspected defects inaccuracies kept stockroom orderly accessible safe regular upkeep used hand trucks pallet jacks forklifts safely efficiently restocked shelves current merchandise attractive displays promote sales verified vendor deliveries scanner maintain accurate inventory counts selected items bins scanned tags tracker loaded onto cart collaborated senior leaders drive growth implementing new pricing initiatives product service 072002 082008 sales associate shoe department macys formally hechts city state arranged new merchandise signage appealing displays encourage customer sales move overstock items sold various products explaining unique features educating customers proper application built maintained relationships peers upper management drive team success answered incoming telephone calls provide store products services information explained key information regarding products services customers encourage informed decisionmaking maintained knowledge current promotions exchange guidelines payment policies security practices assisted teammates salesprocessing tasks meet daily sales goals retained product service company policy knowledge serve resource coworkers customers acted initial contact addressing customer concerns built trusting relationships customers making personal connections trained new sales employees effective sales service operational strategies maximize team performance helped average number customers per day responding inquiries locating products facilitated timely product launches delivered exceptional customer service enable account retention growth mentored team members mastering sales techniques consistently exceed objectives processed orders company system coordinated product deliveries worked fellow sales team members achieve group targets coached team members security risks loss prevention aid mitigating store theft recorded resolved daily transactions promote revenue generation customer satisfaction acted point contact internal external customers across departments education training 061989 high school diploma denbigh high school newport news va virginia state university petersburg va