jessica claire resumesampleexamplecom 555 4321000 100 montgomery st 10th floor professional summary bilingual skills customer service skills worked customer service field 3 years patience kids adults enjoy helping others enjoy around kids computer skills leadership skills communication skills skills bilingual patience cooperative attitude cash register operation work task prioritization inventory stocking credits refunds customer relations custo merchandise e packaging price identification cation sweeping mopping customer transactions answering customer questions positive interactions bagging packaging cashier abilities service minded counter sanitization counter saniti guest flow shelving items guest inquiries adaptable flexible conversant spanish energetic outgoing telephone reception updating client data pos systems analytical critical thinking correspondence sorting filing filing account monitoring managing delinquent accounts delinquent account notification skip tracing persuasive negotiations customer advising referral payment scheduling customer locating communications strategies organizational skills making contacts loan modification google docs education south high school wichita ks 052022 high school diploma work history trinity health corporation financecollector sioux city ia 022022 current delivered exceptional customer service collection calls maintained calm professional demeanor persistently reached customers extremely past due accounts recover lost revenue contacted customers discuss payment schedules set immediately process payments negotiated account holders devise repayment plans minimize collections receivables evaluated researched resolved discrepancies achieved performance goals consistent basis used scripted conversation prompts convey current account information obtain payments worked call center environment handling manual automatically dialed outbound calls used skip tracing techniques locate debtors directed daytoday collections functions trained new team members scripts company services collection strategies investigated accounts balance errors using accounting software identified analyzed rejection patterns partial denials denials third parties improve existing processes documented changes accounts credit reports reviewed ewed accounts compliance repayment agreements set tup drafts processed immediate payments conducting thorough research analysis account reached approximately 30 account holders daily managed past due collection calls skip tracing outside collections agency coordination litigation activities el rio bravo cashier city state 082021 022022 operated cash register cash check credit card transactions excellent accuracy levels worked flexible schedule extra shifts meet business needs helped customers complete purchases locate items join reward programs restocked organized merchandise front lanes answered questions store policies addressed customer concerns promoted customer loyalty consistent sales delivering friendly service knowledgeable assistance collected authorized payments guests worked closely shift manager solve problems handle customer concerns maintained secure cash drawers promptly resolving discrepancies daily totals replenished sales floor merchandise organized shelves racks bins optimal appearance reconciled cash drawer start end shift accounting errors resolving discrepancies greeted 25 customers per day mentored new team members pos system operation customer service strategies sales goals completed inventory counts ordered merchandise reviewed weekly sales ads monitored price changes performed cash card check transactions complete customer purchases operated cash register record transactions accurately efficiently maintained current knowledge store promotions highlighted sales customers used pos system enter orders process payments issue receipts set new sales displays greeted ever customer friendly manner help stock inventory ordered inventory inventory almost checked inventory brought vendors la guelaguetza cahier city state 042021 112021 operated cash register cash check credit card transactions excellent accuracy levels worked flexible schedule extra shifts meet business needs helped customers complete purchases locate items join reward programs restocked organized merchandise front lanes answered questions store policies addressed customer concerns promoted customer loyalty consistent sales delivering friendly service knowledgeable assistance collected authorized payments guests worked closely shift manager solve problems handle customer concerns maintained secure cash drawers promptly resolving discrepancies daily totals replenished sales floor merchandise organized shelves racks bins optimal appearance reconciled cash drawer start end shift accounting errors resolving discrep discrepancies greeted 25 customers per day greeted mentored new team members pos system operation customer service strategies sales goals goals completed inventory counts ordered merchandise reviewed weekly sales ads monitored price changes performed cash card check transactions complete customer purchases operated cash register record transactions accurately efficiently maintained current knowledge store promotions highlighted sales customers used pos system enter orders process payments issue receipts set new sales displays greeted ever customer friendly manner help stock inventory ordered inventory inventory almost checked inventory brought vendors mcdonalds cashiercrew member city state 062020 082021 resolved customer complaints independently aid supervisor provided customers information specials discount deals assisted counter staff packing ready orders distributing customers operated sanitized kitchen food preparation equipment reconciled cash drawer start end shift accounting errors resolving discrepancies maintained current knowledge store promotions highlighted sales customers used pos system enter orders process payments issue receipts operated cash register record transactions accurately efficiently performed cash card check transactions complete customer purchases packaged labeled food products orders togo counter drivethrough window helped answer customer questions courteous well greeting customer practiced lots customer service languages spanish negotiated