summary jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom certified project management professional 14 years experience managing complex mission critical change management process improvement programs project implementations using competencies administration communications relationship management training finance hr procurement facilities management project manager effective leading directing technical customized projects inception launch 14 years progressive management experience repeated success developing project initiatives directing project plans achieving revenue performance targets professional highlights project program portfolio management collaborative consensus builder cross functional relationship management vendor management risk management process improvements system enhancements change management crisis management technical trainer facilitator itil v3 foundations certifications certified project management pmp local national leadership programs program management certification certified scrum master csm six sigma trained cobit 5 foundation certification professional experience governance compliance manager butte county environmental health oroville ca highlights accomplishments 082014 current program management managed citys project governance program including120 projects portfolio budget 97m collaborated cio dcio establish gain approval enterprise governance board governance program managed facilitated recurring project review board meetings enterprise governance board meetings portfolio management leadership executive reporting developed deployed multiple eppm tools via sharepoint ms project server inhouse eppm prioritization portal provide project transparency executive stakeholders responsible tracking key decisionsactions approvals reporting compliance processes required compliance citys policies standards guidelines methodologies pmo professional development established partnership georgia technology authority gta provide project management training coaching project managers organizations responsible professional development training epmo project managersr business consultant 072009 072014 city atlanta department information technology strategic services pmo city state highlights accomplishments executive portfolio management reporting developed foundational processes reports tools techniques support newly reorganized pmo governance facilitated multiple work sessions develop governance process model supporting governance documentation templates pmo portfolio management leadership resulted 70 increase number certified project managers support strategic services pmo increased utilization pmi methodology ms project server within 16month time frame across multiple pmos ms project server administrator trainer implemented multiple highprofile enterprisewide projects government 300 elegislative management system implementation intergovernmental agreement implemented coa website redesign project total redesign hosted website selfhosted website 750 pages new migrated data launched time budget mayors state city address process improvement fy11 559m fy12 547m budget process improvements technological improvements process improvements across 16 subgroups assessment led acquisition citys 2m oracle budget development solution fiscal management implemented end fiscal year audit process improvements resulting development 20 key financial reports used federal state local compliance reporting saved organization 250k performed cost management reviews across implementations risk management completed kronos timekeeping application optimization study resulting system upgrade multiple process improvements improve audit reporting reduce litigation risks related time labor issues change managertraining manager city atlanta total solution oracle erp project management office city state highlights accomplishments 072007 072009 enterprisewide oracle training 2500 employees across 26 financial modules oracle hr learning management implementation business intelligence assessment furloughreduction force reduction salary task force initiatives administrative analyst senior 042006 072007 city atlanta city atlanta ethics office board ethics city state highlights accomplishments responsible inaugural subsequent publications ethics matters enewsletter subsequent publications worked range stakeholders personnel facilitated successful financial disclosure filing 1500 electedappointed officials employees defined city code education mba essentials certificate 2013 university kansas troy ks affiliations key leadership awards public management troy university troy al bachelor arts telecommunications alabama university troy al united way volunteer improvement program vip graduate city atlanta rising stars leadership class graduate national prot g program graduate information systems audit control association isaca member pmi global project management subject matter expert american business womens association abwa national ambassador national forum public administrators organization past board member alabama university alumni association aamu past board member 2008 1994 atlanta information management epmo essential team member award 2016 alabama university alumni recruiter appointment 2015 alabama university william hooper council service award 2013 nfbpa forum 2013 public administrators conference presenter technology chair 2013 american business womens association national conference logistics cochair 2013 american business womens association atlanta area council exofficio 2013alabama university national alumni association board directors 201213 alabama university national alumni association president council presidents 201213 alabama university national alumni association president metro atlanta chapter 201213 american business womens association top ten business woman national honoree 2011 abwa national womens leadership conference speaker chattanooga tn 2010 american business womens association top ten business woman chapter nominee 201011 mayoral recognition performance major project fy11 budget development 2010 american business womens association star crown award 2006 special merit recognition raises multiple years st bartholomews saks 200006 alabama university service award 2005 proclamation dekalb county leadership service 2004 city atlanta phoenix award recognition 2004 american business womens association chapter woman year 2002 american business womens association inner circle 2002present