professional summary jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom talented floral designer accustomed overseeing executing unique creations including centerpieces bouquets arrangements highly communicative employee expertise helping customers execute floral visions designs arranges floral displays bouquets arrangements aligned holiday trends customer requests knowledgeable balloons candy gift baskets well corsages boutonnieres wrist bouquets skills quick learner sales bilingual order picking processing customer serviceoriented clean mvr adept record keeping logging paperwork good telephone etiquette floral design work history floral designer dining room management identification checks cash register operation id verification refund handling cleaning sanitizing basic math skills written verbal communication 072012 current monarch casino black hawk black hawk co collaborated closely customers create unique designs bouquets wreaths gifts consulted clientele discuss special occasion floral designs weddings funerals events drove customer satisfaction providing recommendations greenery flower pairings prepared various floral arrangements including potted plants bouquets based customer requirements maintained thorough knowledge needs characteristics varieties flowers greenery used shop inform arrangement decisions provide information customers properly package flowers plants damagefree delivery quoted generated processed customer orders meet specifications various occasions transported set floral arrangements largescale functions comprising weddings funerals banquets imparted knowledge plants flowers customers including properly care purchases researched latest design trends colors vendor products use new pieces sourced selected wholesale flower distributors aligned inventory needs customer demand provided customers care directions flowers including ideal temperature often water changed prepared new flower greenery shipments arrangement stripping leaves waterline cutting new flowers mixing flower food solutions filling floral containers food solutions worked customers determine type arrangement desired occasion date time location arrangement needed developed individualized arrangement recommendations based customers budget occasion preferences monitored social media online sources industry trends transported floral arrangements customer locations specific time location handled 3 phone calls per 15 minutes address customer inquiries concerns delivery driver imperial beverage lansing mi 062019 042021 fostered positive working relationships customers responding questions concerns contacted customers prior delivery confirm coordinate delivery times boosted revenues upselling crossselling products new established customers completed rush deliveries tight timetables satisfy customer needs completed ontime deliveries choosing best efficient routes operated vehicle safely highly congested areas traffic violations safely loaded items delivery vehicle minimize damage transit submitted receipts money received deliveries end shift interpreted maps followed written verbal directions reported customer questions issues complaints management maintained clean orderly appearance shift followed company policies procedures shift reviewed routes expected delivery time frames determine order deliveries edit add hostesscashier marcus corporation north hollywood ca assigned patrons tables suitable needs restaurant section rotation 122019 052020 took reservations togo orders phone answered customer questions informed accurate wait times informed servers newly seated parties speedy service used cash registers credit card machines cash customers collaborated kitchen inform customers wait times answer questions food maintained cash drawer 600 per shift cook operated cash register cash check credit card transactions excellent accuracy levels reconciled cash drawer start end shift accounting errors resolving discrepancies performed cash card check transactions complete customer purchases dierks rehabilitation center city state 012011 032012 instructed new staff proper food preparation storage use kitchen equipment sanitation safety maintained wellstocked stations supplies spices maximum productivity ordered received products supplies stock kitchen areas verified proper portion sizes consistently attained high food quality standards changed sanitized cutting boards benches surfaces tasks avoid cross contamination prepared identical dishes numerous times daily consistent care attention detail quality prepared food items meet recipes portioning cooking waste control guidelines met production requirements aspects banquet outlet desserts breakfast pastries sanitized kitchen surfaces equipment cleaning grills griddles ovens fryers communicated closely nurses dietitian fully understand special orders residents including food allergies gluten intolerance planned lunch dinner bar menus well special menus inhouse special events catering enhanced maintained central standardized recipe ingredient repository including nutritional cost information prepared cooking supplies ingredients workstations opening closing procedures maximize efficiency transitioned lunch dinner service breaking service line prepping dinner education associate business administration arizona western college yuma az accomplishments 052025 single mother phenomenal son supervised 10 individuals past 4 years manage social media pages flower mine done new projects radio writing recording commercials flower shop advertising new interest