jessica claire resumesampleexamplecom 555 4321000 100 montgomery st 10th floor summary dedicated operations manager dedicated employing proven methods cuttingedge technology meet business performance expectations recognized successful implementation measures cut costs streamline operations increase productivity detailed approach maintaining high threshold business operations skills staff management inventory management operations monitoring goal setting education training anderson high school anderson 062006 high school diploma indiana university bloomington bloomington experience hellofresh operations manager hamburg ny 112014 current directed daytoday operations spearheading implementation shortterm longterm strategies achieve business plan profitability goals managed scheduling training inventory control implemented policies standard operating procedures managed quality customer service logistics delivered positive customer experiences implementing effective quality assurance practices planned delivery routing team workflows promotional initiatives improved morale management communication creating employee recognition rewards practices recruited hired trained crew members application projects customer relations customer service developed initiatives process improvement reviewed assessed ongoing operations oversaw financial management budget management accounting payroll activities anticipated tracked operational tactical risks provide strategic solutions generated performance labor strategies compete new existing markets addressed customer concerns suitable solutions addresse controlled departmental facilities use approved requests repairs improvements measured reviewed performance via kpis metrics revie ormance contributed proposal contract development negotiations meetings analyzed controlled materials supplies equipment operational expenses enforced federal state local company rules safety operations collaborated board directors determine mission values plan short long term goals presented performance productivity reports supervisors motivated evaluated personnel performance improvement goal achievement created corrective actions based adverse kpi trends monitored resource use achieve set goals within budget constraints published customer satisfaction results feedback forms correspondence guided employees understanding meeting changing customer needs expectations conducted periodic assessments evaluate companys financial performance crafted operations best practices using audits project management team feedback conducted emp employee e observations documented findings supported accident investigations prepared related paperwork responded information requests superiors providing specific documentation reviewed daily financial reports reconciled accounts keep information current accurate aided senior leadership executive decisionmaking process generating daily reports recommend corrective actions improvements connected clients developed strategies achieve sales customer service goals rings end inc sales associate madison ct 022007102012 collected payments provided accurate change completed daily recovery tasks keep areas clean neat maximum productivity helped customers find specific products answered questions offered product advice trained new team members cash register operation stock procedures customer services arranged new merchandise signage appealing displays encourage customer sales move overstock items built maintained relationships peers upper management drive team success maintained knowledge current promotions exchange guidelines payment policies security practices retained product service company policy knowledge serve resource coworkers customers answered product questions uptodate knowledge sales promotions engaged customers friendly professional dialogue determine needs developed trusting relationships customers making personal connections received displayed product shipments store retail shelves upon delivery increased purchase amounts crossselling similar products answered incoming telephone calls provide store products services information met merchandi met merchandise processing standards maintained organized accessible work area used technology resources assist customers locating selecting items assisted teammates salesprocessing tasks meet daily sales goals adhered company initiatives achieved established goals worked fellow sales team members achieve group targets tracked company inventories moved excess stock arranged products improve sales obtained signatures financial documents internal external invoices raising canes chicken customer service cashier tyler tx 102005 022007 handled customer complaints concerns promptly escalating complex issues direct supervisor quick resolution greeted customers responded informational requests processed credit card ebt gift certificate payments electronic computer systems exchanged returned items noting details company database placed returned merchandise merchand bins restocking redeemed coupons crosssold products maintain customer satisfaction levels puilt loyal clientele built loyal clientele friendly interactions consistent appreciation refilled rotated items shelves maintain wellstocked inventory bagged boxed giftwrapped sold merchandise per customers request maintained cleanliness presentation stock room production floor collected credit card cash payments complete transactions customer orders greeted customers promptly responded questions