professional summary jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom serviceoriented people leader adept planning directing maintaining continuous operations various departments experienced overseeing employees enhancing company culture improving process optimization much 70 accordance quality standards applying creative analytical approach operations continuous project risks management skilled identifying anticipating problems providing solutions thrives guiding teaching enabling team members achieve exceptional levels performance visionary growth mindset 11 years experience working people leader highperforming enterprises highly effective communicator experience active listening program administration exceptional abilities areas strategic planning efficiency development teams skills servant leadership growth mindset coaching mentoring organizational development policyprocedure development talent management project plan creation risk management work history program manager enterprise pmo 082021 current horry county schools conway scirving tx issue escalation process improvements stakeholder communication training documentation enduser training stakeholder management status meetings budget management managed projects 2m 20m procurement commission identified plans resources required meet project goals objectives developed initiated projects managed costs monitored performance played vital role 20 million effort improve operational efficiency resulting 45 decrease operations work time 2 million yearly savings orchestrated projects within strict timeframes budget constraints solving complex problems maintained open communication presenting regular updates project status customers responsibilities synchronization pmo product engineering qa design oversee planning monitoring execution high impact programs teams crisis resolution strategic thinking skills program management policy development enforcement change management process performance standards analysis project planning development director strategic academic programs 092012 082021 mahindra technologies seattle waflower mound texas designed program intake workflows prioritized project schedules coordinated resource allocation optimize roi 7 consulted government regulatory licensing agencies verify institutional conformance applicable standards devised strategies reduce expenses modernize operations revamp procedures improve institution operations directed 35person team innovative policies increased employee engagement 41 94 responsibilities strong problem solving hr systems assigning work budget development customer employee rapport employee scheduling performance metrics analysis recruiting hiring staff trainingdevelopment assistant principal 092012 082021 stride inc city statelewisville tx built maintained positive relationships diverse stakeholders parents school volunteers outside agencies conducted 35 formal classroom evaluations per academic semester assess teacher strategies effectiveness resulting effective teaching practices and15 increase student achievement collaborated principal administer school program alignment schools vision goals resulting 10 increase student engagement 5 increase academic achievement provided instructional leadership professional development teaching support staff resulting in15 increase teacher retention 10 increase staff satisfaction project lead 092012 082017 stride inc city stateflower mound tx communicated project expectations team members stakeholders set tone high productivity level developed managed comprehensive project plans associated project documents keep ongoing development schedule maintained open communication presenting regular updates project status customers verified quality deliverables conformance specifications submitting clients assessed workloads developed new operating procedures resulting productivity improvement 40 responsibilities team motivation negotiation time management quality management data accuracy continuous improvement process management critical thinking skills troubleshooting sound judgment education ms computer education cognitive systems university north texas denton tx ba english rtvf university north texas denton tx affiliations women big data dallasfort worth chapter active member project management institute active member certifications uxui design google certification pmp certificationpmi product owner ssgi scrum master ssgi txdc principal certification sbec tx english history speech esl tech apps reading sbec ccna cisco