jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom professional summary diligent management bringing 8 years experience operations production management organizational development team building within diverse industries proficient planning coordinating executing successful production strategies adept improving operational stability efficiency profitability teamminded individual works well senior stakeholders effectively prioritize tasks reliable operations manager 4 years experience bookkeeping payroll financial management motivational inspiring team leader expertise scheduling customer relationship management inventory control resourceful methodical selfstarter enthusiastic eager contribute team success hard work attention detail excellent organizational skills clear understanding task training motivated learn grow excel company seek maintain fulltime position offers professional challenges utilizing interpersonal skills excellent time management problemsolving skills dedicated professional history meeting company goals utilizing consistent organized practices skilled working pressure adapting new situations challenges best enhance organizational brand staff management team leadership microsoft access workflow optimization customer service safety procedures maintaining compliance sales promotion skills microsoft office records organization management sales activities microsoft windows adobe systems adobe creative cloud staff training hiring onboarding work history operations manager 042019 current norsk hydro asa jaipur established positive effective communication among unit staff organization leadership reducing miscommunications missed deadlines set enforced optimized internal policies maintain responsiveness demands devised processes boost longterm business success increase profit levels partnered vendors suppliers effectively manage budget planned resourced personnel logistics operations component exercises resulting highly trained personnel ready act quickly critical roles reviewed shift reports understand current numbers trends worked matrix management environment oversight division level managers operations sales finance human resources safety compliance collaborated process owners refine procedures devise best practices correct quality audit findings assisted recruiting hiring training team members tracked employee attendance punctuality addressing repeat problems quickly prevent longterm habits trained guided team members maintain high productivity performance metrics scheduled employees shifts taking account customer traffic employee strengths promoted positive customer experience daytoday supervision management facility supervised 4 employees shift overseeing efficiency day day task directed product flow informed management delays challenges well suggested resolutions monitored daily cash discrepancies inventory shrinkage driveoff maintained cleanliness organization workspace working closely employees systemize tasks provided exceptional customer service customers increasing customer loyalty reported issues higher management great detail worked directly management department brainstorm discuss strategy mitigate issues communicated staff patients healthcare providers encourage highest quality service identified resolved unauthorized unsafe ineffective practices pharmacy technician trainee 042017 042019 yakima valley memorial hospital yakima wa communicated patients collect information prescriptions medical conditions arrange consultations pharmacists counted measured compounded medications following standard procedures reviewed verified customer information insurance provider information answered incoming phone calls addressed questions customers healthcare providers collected copayments full payments customers communicated prescribers verify medication dosages refill authorizations patient information restocked automated medication dispensing equipment monitored drug interactions customers stocked labeled inventoried medication keep accurate records solved customer problems inperson telephone providing assistance placing orders navigating systems locating items welcomed customers pharmacy answered questions relating prescriptions overthecounter products prepared packaging labels prescriptions verifying accuracy dosage side effects interactions refill instructions supervisor 042016042019 general dynamics fort wayne applied strong leadership talents problemsolving skills maintain team efficiency organize workflows handled customer complaints resolved issues adjusted policies meet changing needs evaluated employee performance coached trained improve weak areas maintained compliance company policies objectives communication goals worked management team implement proper division responsibilities set overall vision provided team leadership maintained clean wellorganized production areas avoid violations unnecessary work delays due hazards inefficient layouts mentored newly hired employees operating equipment safety developed training manual use reference cashier 042015 042016 wegmans food markets inc fredericksburg va operated cash register cash check credit card transactions excellent accuracy levels worked flexible schedule extra shifts meet business needs helped customers complete purchases locate items join reward programs restocked organized merchandise front lanes answered questions store policies addressed customer concerns promoted customer loyalty consistent sales delivering friendly service knowledgeable assistance collected authorized payments guests worked closely shift manager solve problems handle customer concerns replenished sales floor merchandise organized shelves racks bins optimal appearance greeted numerous patients customers checked identification proofofage alcohol tobacco sales mentored new team members pos system operation customer service strategies sales goals reviewed weekly sales ads monitored price changes performed cash card check transactions complete customer purchases operated cash register record transactions accurately efficiently maintained current knowledge store promotions highlighted sales customers used pos system enter orders process payments issue receipts high school diploma 062015 south san antonio high school san antonio tx spanish negotiated education languages