jessica claire resumesampleexamplecom 555 4321000 100 montgomery st 10th floor summary driven decisive leader offering 3 years experience managing teams deliver compliance personnel communication workforce programs flexible focused expertise recruitment retention mediation staff training development complex problem resolution develops implements retail sales marketing strategies initiatives aligned overall business strategy skills quick learner clientfocused exceptional people skills retail management project management abilities product service knowledge staff development concept development supervising staff store growth planning operations oversight staff scheduling sales tracking process improvements education training illini bluffs high school glasford il 2016 high school diploma general education graduated may 2016 member filmphotography club participated sports track cross country wrestling illinois central college east peoria campus peoria il 2018 associate arts multimedia graduated icc associates arts multimedia july 2018 left icc good standings several semesters deans list southern illinois university carbondale carbondale il 052020 bachelor arts cinema photography graduated bachelors cinema photography may 2020 left siuc fantastic standings institution gpa 36 experience osf healthcare lead patient flow analyst urbana il 032021 072022 patient flow analyst work collaboratively team made analysts rns providing proficient internal external movement throughout major osf facilities well staffing related facilities use critical thinking bring resolutions complex decisions relating patient movement patient transfers doctor facilitations staffing attendance time keeping records much proficient user epic api smartweb patient logistic programs allow complete tasks timely accurate manner also led team analysts maintained following resolved inquiries patients families external payers reviewed flagged items daily resolved issues scheduled confirmed self schedule staffing analyzed demand recommended updates calendar schedule southern illinois university carbondale senior guest advisor city state 072020 052021 gamestop senior guest advisor name manager one three managers handled day day operations staff retail associates association fellow sgas store manager day day tasks include limited established maintained guest relationships yield positive online reviews favorable feedback repeat business participated inventory preparation execution followup maintain equipment supplies took initiative stay informed new existing offerings better serve guests set advertising displays arranged services highlight promotional events recognized potential theft loss situations offered personal guest service deter theft maintained lobby front desk areas create visual excitement guest interest served multiple guests maintaining composure reduce wait times busy peak periods enforced rules regulations recreational facilities maintain discipline safety interviewed potential employees determine eligibility created maintained consistent scheduling southern illinois university carbondale 2nd assistant manager city state 082020 012022 zumiez 2nd assistant store manager specialized skateboard mens clothing section one three managers handled day day operations staff retail associates association fellow managers store manager day day tasks include limited delegated daily tasks team members optimize group productivity organized schedules workflows shift coverage meet expected business demands maintained inventory accuracy counting stockonhand reconciling discrepancies collaborated store manager develop strategies achieving sales profit goals supervised receiving stockroom activities identify opportunities inventory prevent shrinkage assisted supervisor evaluating employee performance cultivating improvement initiatives secured revenue accurately monitoring transactions deposits eliminate discrepancies remained calm professional stressful circumstances effectively diffused tense cituations completed thorough opening closing shift change functions maintain operational standards day resolved customer inquiries complaints requiring managementlevel escalation delegated work staff setting priorities goals southern illinois university carbondale assistant manager city state 092017 072018 spencers gifts assistant manager one four managers handled day day operations staff retail associates association fellow managers store manager day day tasks include limited organized schedules workflows shift coverage meet expected business demands maintained inventory accuracy counting stockonhand reconciling discrepancies delegated daily tasks team members optimize group productivity collaborated store manager develop strategies achieving sales profit goals enforced company policies procedures strengthen operational standards across departments mentored staff enhance skills achieve daily targets using handson motivational leadership coached team members delivered constructive feedback promote better productivity build confidence completed inventory audits identify losses project demand initiated inventory control measures manage replenish stock maintain cost levels meet customer demand assisted supervisor evaluating employee performance cultivating improvement initiatives activities honors consistent contestant film festivals illinois central college southern illinois university graduated institutions fantastic standings good honors cast wrote directed produced numerous film video projects planned organized budgeted film shoots using spreadsheets schedules edited projects assigned scenes using adobe premier pro programs within adobe suite wrote edited peer reviewed scripts using final draft