career overview jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom mature professional administrative assistant 8 years experience seeking employment opportunity skills versatility core strengths microsoft office proficiency telecommunication skills telephone inquiries specialist customer service expert strong work ethic good written communication selfdirected excellent communication skills persuasive communication expertise goaloriented professional mature meticulous attention detail accomplishments customer interface greeted customers upon entrance handled cash credit transactions assisted customers phone regarding store operations product promotions orders market research interviewed clients via market research surveys identify product issues customer needs product sales crosssold services rate 30 upgrading customers different plans product packages multitasking cashiered two cash registers tandem maximize customer flow work experience recruiter 012012 fidelity national information services collegeville pa communicated duties compensation benefits working conditions potential candidates employed multiple feedback mechanisms analysis continuously improve recruiting process maintained accurate candidate tracking system contacted job applicants inform application status pastry decorator 092014 012015 cambridge savings bank arlington center diligently completed assigned tasks working overtime needed documentation ensured charting accuracy precise documentation customer service researched calmed rapidly resolved client conflicts prevent loss key accounts prepared ingredients make different icing maintained steady quick pace beautifully decorate thousands pastries week requires organizational skills time management attention details catering associate specialty chef 092012 032013 jasons deli city state assisted customers mainly large businesses planning menu event required excellent communication skills sales superb customer service prepared desserts restaurant every morning well different party platters appropriate number guests event cleaned prepared various foods cooking serving managed preparation presentation desserts catered events checked quantity quality received products automobile salesperson 2008 2009 toyota lewisville city state participated various incentive programs contests designed support achievement production goals developed tool track monitor personal sales opportunities deals progress finished contracts personal banker 032006 112006 bank america city state developed highly empathetic client relationships earned reputation exceeding sales goals crosstrained provided backup customer service representatives neededmaintained uptodate knowledge bank products services identified prospective customers using lead generating methods performing average 60 cold calls per day participated various incentive programs contests designed support achievement production goals developed tool track monitor personal sales opportunities deals progress finished contracts administrative assistant medical transcriptionist 071998 052002 south texas retina consultants city state wrote reports correspondence dictation handwritten notesmade copies sent faxes handled incoming outgoing correspondence dispersed incoming mail correct recipients throughout office maintained front desk reception area neat organized fashiondesigned electronic file systems maintained electronic paper files recorded filed patient data medical records strictly followed federal state guidelines release information wrote clear detailed clinical phone messages physicians retrieved physician correspondence dictation service made edits necessary educational background high school diploma english 1987 pilgrim high school warwick ri english general studies university ri kingston ri general studies mathematics english literature collin county community college frisco tx mathematics english literature skills professional friendlycareful active listener strong interpersonal skills excellent communication multitasking neat organizational skills problem solver quick reception sales selfstarter tandem telecommunication phone time management proficient microsoft programs