jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom professional summary driven retail management professional demonstrated success building motivating teams achieve surpass objectives sales service performance skilled loss prevention recordkeeping organization team leadership always working enhance revenue boost customer satisfaction accomplishments supervised team average three staff members goto manager store three others wow winner recognized throughout district metropolitan area customer service skills goals performance sales store management sales training cash handling sales marketing staff supervision inventory control staff management sales goals point sale systems cash register operation store operations visual merchandising work history product knowledge assistant store manager 062018 042020 batteries plus llc littleton co reviewed performance data monitor measure productivity goal progress activity levels managed opening closing procedures recommended changes enhance efficiency daily activities rotated merchandise displays feature new products promotions reduced company expenditures met budget targets closely monitoring tracking controlling expenses performed investigations market flows identify seasonal trends forecast consumer needs helped planning schedules delegating assignments meet coverage service demands promoted professional growth facilitated talent development associate drive performance excellence assisted team members delivering friendly knowledgeable service applying proactive monitoring corrective action strategies met surpassed business targets regularly employee engagement forwardthinking planning acted point contact vendor collaboration contracted services advanced keyholder assistant managerincharge managers absence promoted assistant manager two months company onboarded new employees including training mentoring new hire documentation answered questions store policies concerns support positive customer experiences coached team effective upselling crossselling methods directed merchandising promotion brand loyalty efforts business segment greatest sales volume supervised associates providing direction instruction stocking shelves rotating stock receiving deliveries handled customer service dealing complaints organizing stock answering customer questions maintained exceptionally clean customerfriendly wellrun store provided current employees options additional training opportunities attained expert level product knowledge becoming goto person major sales vendor negotiations verified inventory counts remained within monthly tolerance levels compiled financial data compliance budget maintained positive customer relationships responding quickly customer service inquiries reviewed sales gross profit reports determine options increasing market growth walked store areas every shift identify proactively resolve issues negatively impacting operations maintained high levels organization store directing customers replenishing merchandise maximized sales minimized shrinkage excellent customer service adherence standard practices processed payments credit debit cards returned proper change cash transactions trained managed associates customer service sales techniques increased efficiency team productivity promoting adherence operational best practices company policies served floating manageronduty mod cover shift shortage conducted store inventories per quarter traveled multiple stores colorado frequently apparel sales associate 092017 032018 bass pro shops grapevine tx dressed accessorized mannequins highlight featured clothing accessories set dressing rooms customers shopped increase number selections make experience enjoyable wore smart outfits composed items current collection showcase possible pairings customers encouraged customers find accessories upsell items complete ensembles created stunning displays capture customer attention increase sales pressed folded items upon arrival store increase visual appeal cleaned closed secured store end shift managed efficient cash register operations including scanning items processing payments issuing receipts stocked merchandise shift clearly labeling items arranging according size color preparing attractive displays managed promotional instore signage displays restocked merchandise returns dressing rooms assisted customers signing store loyalty programs provided details key benefits conducted product demonstrations highlight features redirect objections positive aspects educated customers promotions enhance sales issued receipts processed refunds credits exchanges answered questions store policies concerns support positive customer experiences checked prices customers processed items sold scanning barcodes helped customers complete purchases locate items join reward programs promote loyalty satisfaction sales numbers greeted customers helped product questions selections purchases including instore eservice transactions listened customer needs desires identify recommend optimal products promoted customer loyalty consistent sales delivering friendly service knowledgeable assistance opened shelved merchandised new products visually appealing organized displays optimal sales promotions provided accurate information promotions customer programs products helping drive high customer retention organized store merchandise racks displays promote maintain visually appealing environments maintained uptodate knowledge store sales payment policies security standards replenished sales floor merchandise organized shelves racks bins optimal appearance met exceeded upsell goals highlighting target merchandise strategic promotional approaches monitored customers signs security concerns escalated issues management assisted customers locating choosing merchandise store department assisted customers answering questions fulfilling requests awarded wow employee throughout district customer service key holder 092014 022015 joann fabrics round rock tx engaged customers build rapport promote longterm loyalty increased sales promoting new offerings maintaining current knowledge merchandise sales key product features met sales targets consistently shift positively engaging customers delivering high levels service assisted team responsibilities cleaning managing cash registers product merchandising performed integral staff member streamlining opening closing procedures educated customers product service offerings special deals newly released offerings help person make informed choices greeted customers helped product questions selections purchases including instore eservice transactions researched issues obtain appropriate answers customer inquiries opened closed store independently needed prepared nightly bank drop manager walked department multiple times shift evaluate correct issues cleaning stock replenishment needs strengthened merchandising promotional strategies drive customer engagement boost sales implemented daily operating procedures keep store clean adequately stocked wellorganized education high school diploma 052016 fruita monument high school fruita co