experience melissa conroy 856 delores rapid san francisco ca phone 1 555 523 9372 sap bw platform manager new york ny 012016present operations management sap bw platforms ensure delivery consistent level service provision different customers around world managing external resources delivery platform services planning coordination system maintenance activities implementation administration systems components according given guidelines implementation management release management execution incident problem escalation management manage remediation plans supports projects ensure consistent design implementation within existingplanned infrastructure sap bw developer dallas tx 072011 102015 assisting identified stabilisation simplification initiatives improve overall bw processes performance work projects design development test phases user support accordance context provided project leadership develop backend design construction unit testing advanced dso info cubes composite providers multiproviders info packages responsible root cause analysis providing solutions production development issues build strong partnerships senior management drive development companys strategy across functions develops maintains monitors manages data loads functions provide support maintenance existing bw environments development quality assurance production traditional bw bw hana education skills sap bw los angeles ca 072006042011 worked least 23 full life cycle implementations sap including conducting blueprint design workshops one processes may lead particular work stream reviewing directing work junior staff incident problem management process handling 2nd 3rd level functional support deep knowledge within sap bw including etl data modelling frontend development change release management process handling system corrections enhancements improvements end end specification development test documentation implementation training coordinates activities work streams identifies changes scope understands benefits using state art methods tools application particular engagement contributes continuous development methods tools georgia southern university bachelors degree computer science german desirable working knowledge interfacing sap bw sap products apo sem fico crm proficient sap bw hana system architecture design performance optimization strong understanding different hana usage configurations able guide client conversations strong understanding experience least one frontend reporting analytical tool communication skills strong presentation communication facilitation skills oral written mastery level bw extractors r3 system working knowledge sap structures object dependencies tables r3 version 47 environment proficient sap bibw backend development configuration testing preproduction support experience training bw power users including providing technical training key toolsets bex analyzer query designer web app designer well businessobjects tools web intelligence explorer analysis office excellent customer interaction skills