jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom summary seasoned specialist bringing 12 years demonstrated track record success pharmaceuticals successful performing beginning middle end efficiencydriven accurate approach prepared offer skills experience growthoriented company seasoned specialist bringing 12year demonstrated track record success pharmaceutical successful performing beginning middle end efficiencydriven accurate approach prepared offer skills experience growthoriented company work product development work planning prioritization goal setting skills business planning subject matter expert experience consultant 012021 062022 george mason university fairfax va collaborated across organization meet needs client research presented conferences briefings educating prospective clients services mastered processes focused continuous innovation provide worldclass service clients researched key business issues collecting analyzing quantitative qualitative data formulated implementation plans evaluating effectiveness actions programs converted financial data resulting compelling graphical story translated needs issues ideas effective strategies action plans developed client proposals outlining project structure approach work plan recommended process systems improvements changes standard operations wrote reports outlining results facilitate management decision making coordinated services external companies check whether utility installations completed schedule served liaison certain departments implement new improvement plans changes supported trainer engagement technical administrative services encompassing backend workers designers planners personnel identified needs customers promptly efficiently support associate 022009 112020 fidelity national information services columbus oh assisted production team providing administrative support sops practice production collaborated upper management teams complete smooth costeffective events evaluated production documents check accuracy note missing information provided diverse assistance technicians associates completed daily data entry information gathered organized validated production data developed updated tracking files using company electronic tracking maintained records support production areas administered product training partners stakeholders support team keep everyone updated operational requirements configured new employee work stations consisting hardware software peripheral devices manager 012006 012009 vodafone ahmedabad entered time attendance logs preparation payroll assigned tasks associates fit skill levels maximize team performance greeted encouraged feedback customers implement instore operational changes exercised good judgment decisionmaking escalating concerns resolving issues applied continuous improvement program daily activities boost productivity improve quality reduce costs recruited hired qualified candidates fill open positions collaborated staff maximize customer satisfaction streamline procedures maintained adequate staffing meet objectives programs services within budget trained employees additional job positions maintain coverage roles maintained contact clients assisted developing procedures identify track valueadded services conducted quality timely performance feedback performance appraisals working area lead trainer 111987 112005 lukens steel city state optimized training curriculum utilizing instructional techniques team exercises group discussions lectures introduced 4 training tutorials support 4 processes protocols supported leadership participating team meetings workshops identify process improvements quality measures new hire training improved training program effectiveness monitoring evaluating recording initiatives deliver management feedback corrective action planning leveraged industry trends ensure uptodate training delivery aided workers job improvement skills developing alternative training methods partnered management conduct individual training needs analysis required coaching training reduced process lags training small groups employees best practices protocols developed training modules adobe captivate support staff updated procedures knowledgebase updates delivered training many staff members quality assurance teams managing employees maximize performance maintained strong knowledge jobs tasks participating workshops conferences online education classes explained goals expectations required trainees evaluated client processes employee performance training progress determine additional training needs created training schedules meet hiring demands maintence production departments developed complete training programs led training using expert learning techniques documented training activities changes analyze program effectiveness evaluated training materials prepared instructors offered actionable suggestions improvement checked tracking systems student instructor leaves attendance scores overall performance crosstrained devices continued training end users new applications developed skillspecific training programs promote employee development high school diploma 061979 southern lehigh high school center valley pa education training