jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom professional summary knowledge qa testing procedures testing cycles stlc quality assurance testing software development lifecycle sdlc wide exposure complete testing lifecycle extensive expertise health industry related database applications experience sales knowledge waterfall agile methods ability understand interpret requirements specification analyzing business requirements system requirement documents blueprints developing test plans test cases excellence writing test plans test cases bug reports attention detail excellent technical troubleshooting skills strong organizational interpersonal project management skills along attention detail deadlines ability execute focus results strong teamwork skills selfmotivated proactive strong work ethic selfdiscipline communication skills honest dedicated team player skills qa tools jira quality center elementool languages ms office suite software sql operating system windows 7 10 qa tools work history quality assurance software testing trainee 082016 102016 hilton grand vacations palm desert ca forte knowledge offshoot forte consulting group offers various itrelated professional training classes quality assurance manual automation testing gained handson experience test case development executing test case reporting bug defects designed developed executed manual software test plans order identify address user problems causes working assimilated projects actively learned levels testing including ui functional integration system regression testing gained comprehensive knowledge software quality assurance methodologies environment jira quality center ms office suite front desk receptionist 2016 032016 pacific office automation seattle wa worked patients answered phone calls scheduled appointments prepared patients charts following day created new patient charts scheduled patients physical therapy prepared physical therapy charts took payments posted payments system prepared daily financial report wrote prescriptions needed environment administrative assistant 2015 042015 hilton grand vacations stuart fl responsible checkin checkout prcedures answered phone calls checked hospitals followed patients conditions entered new patient information update patient information transferred physical therapy notes one system another sent medical notes doctors offices signature fax mail environment front desk receptionist 102012 2015 qurate retail group inc king prussia pa direct work patients full responsibility checkin checkout answer phone calls confirm appointments communication patients updated patient information account handle medical records sales associate 102011 2012 radiant logistics inc hebron ky responsible home department helped customers make right decision purchase sales associate 092010 current discovery clothing company city state helped customers around store put new items cloths assigned departments education high school diploma 2016 forte knowledge chicago achieved degree 2009 northeastern illinois university