jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom summary hardworking reliable worker experience exceeding customer service expectations calm composed stressful situations able work effectively productively diverse work environments customers individual needs organizational strengths effective communication bilingual english spanish skills cleaning sanitation opening closing procedures experience cashierhomeapparel associate 012018 current safeway poulsbo wa welcomed customers offering assistance help find necessary store items wrapped items bagged purchases properly prevent merchandise breakage helped customers find specific products answering questions offering advice processed customer payments quickly returned exact change receipts shared detailed information regarding instore products provided options help customers make decisions directed inbound calls phone queues improve call flow within store maintained calm friendly demeanor upset customers deescalate stressful situations answered multiple inbound calls per day directed designated individuals departments addressed customer service inquiries quickly accurately maintained high productivity efficiently processing cash credit debit voucher program payments customers troubleshot resolved issues cash registers card scanners printers inspected items damage reported issues supervisor return unsalable merchandise obtain replacements customers completed daily recovery tasks keep areas clean neat maximum efficiency assisted supervisors completing endofday counts securing funds prevent loss theft smoothly processed incoming orders handling various transactions per day exceptional accuracy properly verified customer identification alcohol tobacco purchases worked closely frontend staff assist customers wiped counters conveyor belt remove debris maintain cleanliness learned roles departments provide coverage keep store operational cashier 082017 092018 mcdonalds city state maximized customer satisfaction quickly addressing resolving complaints food service completed opening closing shift change tasks promote store efficiency proactively checked headsets replaced batteries prior rush periods maintain readiness organized food items serving trays carryout packages deliver complete orders customers kept customer food preparation areas clean wellorganized maximum efficiency worked quickly document orders answer questions process payments keeping highvolume line moving maintaining high customer satisfaction prepared drinks ice cream special items complete prepared food orders kept drivethru station wellstocked organized meet customer needs capitalized slow periods restock supplies clean counters remove trash backed front counter employees maximize guest satisfaction speedy service reviewed completed orders efficiently bagged easy carrying access customers dispensed poured mixed water soft drinks type beverages restocked kitchen supplies rotating food according dates times cooked prepared food items chopping dicing properly storing ingredients accepted payments made change process transactions cleaned sanitized kitchen equipment service dining areas prevent spreading germs took customers orders recording requested menu items substitutions addons verified orders bagged items easy transport monitored counted food stock supplies reorder time used cash register receive payments cash check credit card voucher took orders prepared foods processed payments fullservice restaurant establishment washed sanitized dishes every use protect customers performed food preparation tasks making salads brewing coffee tea slicing meats cleaned food preparation equipment work areas counters maintain hygienic sanitary establishment table busser 032018 082018 emilys pancake house city state collected trash receptacles returned trays kitchen cleaning reuse restocked condiments drink station supplies maintain customer satisfaction carried dirty dishes kitchen keep dining areas clean promote efficiency removed trash spills trays keep areas clean professionally organized answered question guests retrieved desired items maximize satisfaction maintained highest standards cleanliness efficiently meeting dining room needs fastpaced environment reset tables wiping surfaces replacing condiments arranging silverware items expected guests monitored customer movements quickly cleared empty tables future customers delivered trays bags patrons assisted collecting items drinks utensils condiments supported serving staff delivering accurate wellpresented food orders greeted guests friendliness professionalism proactively assessed customer needs provided beverage refills condiments services high school diploma 052019 lakes community high school lake villa il education training