career overview jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom business analyst 2 years experience looking opportunity work progressive organization qualifications requirements gathering business process improvement scope project definition forecasting planning advanced problem solving abilities requirement tracing functional requirements work experience designer care consultant dsv road transport pendleton sc 072014 112014 job description scheduled directed team daily assignments maximize productivity analyzing daily performance supporting designer care representatives business performance evaluating analyzing complains enhance productivity monitor reports analyze trends enhance performance lead weekly meetings managers designer care representative bloiness ananlyst peraj insurance brokers pvt ltd city state project java based web application application approvers claims processing job description 012010 2011 worked translating business needs detailed requirements utilizing use cases process flow diagrams conducting meetings key stake holders development team gather requirements communicating requirements collaborate project developers qa review design document test cases assisted lead ba managing requirements logging changes updating requirements traceability matrix tracking new functional requests worked closely development quality assurance team resolve issues productions completing project phase assisted end user training business communication bloiness analyst cuppa cafe city state project desktop application designed inventory management job description supported product owner defining refining product backlog coordinated end users gathering functional specifications documented ui interface work flows software requirement specifications worked framework involved sprint cycle assisted project manager evaluate production issues 092003 102004 education training bachelor arts sociology university bombay mumbai mh 1998