jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom summary accomplished leader 20 years progressive responsibilities banking industry well known ability develop departments lead coworkersstaff drive production execute exceptional customer satisfaction skills team leadership client assessment analysis risk assessment business development interpersonal written communication regulatory compliance complex ci relationship coaching mentoring goal attainment strategic implementation experience 042019 current commercial business banking team lead stcu city state build brand awareness cultivate new business relationships business development activities community events volunteer activities social media lead team commerical business bankers focused relationship banking balanced growth developed implemented calling plan businesses revenues 2mm 25mm utilizing market intelligence search platforms solicit develop service wide variety commercial loans including oo cre investment construction ci analyze pl balance sheets ar business trends determine debt structure opportunities leverage relationships internal partners develop new strategies enrich existing portfolio source new opportunities uncovering additional needs including cash management merchant services etc translated corporate strategy actionable plans holding team accountable following official sales process coverage model plan recruited developed retained highperforming associates build capable sales team consistently performing expectations anticipated business changes implemented additional incremental growth programs needed exceed revenue profitability goals adapted quickly new challenges market segment communicating team members identify obstacles implement plans attack developed strategic sales growth plan new markets increased sales execution full sales cycle processing initial lead processing conversion closing 012016 032019 commercial banking relationship manager vp umpqua bank city state provide solutions based banking services business clients active business development relationship management manage 58mm credit portfolio includes commercial real estate owner occupied investment ci lending including asset based lines credit equipment commercial credit cards letters credit merchant services treasury management collaborate internal partners ensure client provided optional banking solutions maximizing capital cash flow operations mentor commercial bankers assisting loan structure pricing portfolio relationship enhancementexpansion exceeded annual production goals 168 exceeded annual deposit goals 162 exceeded annual loan fee goal 167 012011 012016 credit solutions manager vp umpqua banksterling bank city state review business credit requests 65 retail branches make recommendations accordingly prepare personal business credit analysis train mentor managers business lending including business development structuring credit analysis provide recommendations complex relationships including loan structuring cash management review declines escalation requests develop implement business development strategy 122008 012011 associate banking manager sterling bank city state develop overall program strategy business plan newly created department create brand loyalty developing innovative market leading products services developed onboarding program products services create manage house marketing media logo sharepoint site company correspondence regard department research develop implement ideas annual promotions originate employee consumer lending deposit relationships manage team initiatives accomplish budget goals deposits consumer loans cross sell employee banking participation increase participation 92 within 1st year increase loan production 200 1st year education training 2017 graduate school banking banking pacific coast banking school university washington bachelor arts communicationsmarketing gonzaga university spokane wa accomplishments activities presidents club elected executive leadership recognition leadership excellence speaker women business conference presenter ask experts tricities regional chamber commerce program credit union day capital cuna government affairs conference