bpo resume education maters management 20122014 university boston bachelor arts 20082012 university boston high school 20042008 stanns high school boston expertise microsoft word microsoft powerpoint microsoft excel visual basica database word processing elizabeth cooper call center manager 8100 234 56781234567 ecooperemailcom facebookcomecooper objective 12 elm street new york instagramcomecooper twittercomecooper working business process outsourcing bpo industry 10 years recent experience call center manager seven diamonds corp possess valuable skills managerial believe make best suited position call center manager skills mentioned experience knoah solutions 2014 present call center manager monitoring controlling routine activities operations conducting daily meetings assistant manager discussing report statistics personal skills interpersonal skills include following 1 diligent responsible worker 2 able work alongside others harmoniously 3 efficient team leader well effective team player 4 great listener speaker certification skills event organizational rccsps may 2015 adaptable excellent organizational reference call center six sigma certificate tp organization july 2017