jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom summary positive upbeat brings 18 years customerfacing experience fastpaced settings highly adaptable addressing diverse customer needs proven history building trust customers promote satisfaction resolve concerns maintain longterm loyalty dependable strong work ethic always ready work help team player louisiana retail floral license skills price negotiation vendor relationships flower storage bouquets corsages displays artistic flower arranging customer orders client consultations work ethic computer skills experience 102016 022022 floral designer belmond charleston sc organizational skills friendly positive attitude reliable trustworthy conflict resolution relationship building active listening training development customer service people skills cut arranged produced flower bouquets potted perennial plants according customer specifications communicated clearly effectively customers determine type arrangement desired occasion date time location arrangement needed ordered maintained floral inventory supplies meet customer demand offer seasonal varieties participated client consultations discuss floral designs special occasions christenings weddings funerals shared details properly care purchased flowers plants customers stayed current latest floral trends supplier products conducting careful research set colorful inspiring store displays arrangements created tabletop various custom arrangements pieces worked successfully diverse group coworkers accomplish goals address issues related products services worked closely team members deliver project requirements develop solutions meet deadlines 092013 092016 management trainee erickson living fairfax va resolved customer issues efficiently build loyalty assumed responsibilities store manager supervisors absence communicated status assigned responsibilities management resolved client issues delivering excellent customer service maintaining positive attitude balanced cash drawer daily performed opening closing duties responded advanced issues professional relationshipfocused approach assisted administrative tasks better understand industry processes met customers discuss options selection products services aided compilation employee performance reviews identify areas training provide feedback set goals improvement evaluated accounts determine accuracy resolve issues maintain customer satisfaction shadowed managers gain understanding organizational expectations management techniques assisted projects responsibilities foster relationships internal departments tracked recorded reported customer satisfaction data shift collaborated management marketing strategies increase sales gross profit contributed outline direction employee project teams scheduled team members busy office settings facilitate appropriate coverage collaborated manager compile standardized policy maintain compliance company guidelines regulatory requirements assisted recruitment interviewing onboarding new employees 022010 092013 store manager genuine parts company neptune nj investigated resolved variances inventory records performed cycle counts daily basis immediately spot errors apply remedies received incoming goods checked paperwork reviewed merchandise accuracy documentation received checkedin stocked merchandise throughout store helped maintain store inventory levels assisted orderliness cleanliness sales floor stock room organized processed damaged goods according vendor manufacturer procedures assessed current inventories brought supplies keep stock within optimal levels expected demands managed weekly inventory supply tracking noting items requiring reorder verified receipt returned materials maintain accuracy vendor credits provided top quality control eliminating downtime maximize revenue recommended improvements management regulate inbound load volume based inventory requirements strengthened operational efficiencies traceability utilizing organizational filing systems product placement entered information system update status reports reviewed accuracy vendor credits analyzing receipt returned materials 022005 012010 dog groomer metro animals happy k9 plano tx developed longterm relationships clients bonded animals regular contact supported animal health keeping areas clean neat properly sanitized cleaned disinfected kennels common areas reduce spread illness infected animals removed waste kennels runs exercise areas placed trash receptacles inground septic systems cared pets owners absences created consistent workflows assisting washing drying folding duties washed groomed trimmed animal enhance coat health assisted grooming staff nail clipping blowdrying combing peak hours holidays observed animals conducted examinations identify signs injury illness disease unloaded organized supplies product inventory refilled shampoo bottles sanitized clippers combs brushes placed clean towels station following shift completion examined animals injury illness documented symptoms veterinarian review explained lodging grooming care services pet owners crosssold specialty products completed owner paperwork obtained information regarding possible allergies potential aggressive behavior preferred food type owner contact details delivered excellent service pet owners drive repeat business kept dogs safe remaining alert environmental conditions nearby animals education training 052003 high school diploma general studies grant high school dry prong la lsua alexandria la grooming license dog grooming petsmart grooming school flowood ms