jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom summary highly motivated sales associate extensive customer service sales experience outgoing sales professional track record driving increased sales improving buying experience elevating company profile target market guest services inventory control procedures merchandising expertise skills loss prevention cash register operations product promotions experience technical program manager lead software developer fiserv inc phoenix az jondo global printondemand company personalized products led crossfunctional teams including engineering product management operations customer experience develop launch 10 new product introductions npi responsible creating technical roadmaps multiple programs based ctos vision actively communicated stakeholders scope status risks timeline throughout lifecycle multiple projects successfully managed dependencies identified mitigated risks deliver projects safely led design implementation coaching scalable software system company grew 1 11 manufacturing locations collaborated sales data science finance teams implement delivered price model offering flexible shipping options customers huge cost savings company scoped executed large project provide new customer onboarding process sales team resulting improvement customer retention around 35 led software team implement erp system offering highly automated manufacturing process production ticketing system customer service reporting data science accounting integration finance web portal order management implemented several cloud solutions using various aws services including ec2 s3 rds application load balancer etc improved system security leveraging aws iam vpc security groups nacl etc computer programmer jondo ltd city state developed new modules performed continuous maintenance cnet apps order prep order printing order advancement department department order shipment integration shipping carriers like fedex usps ups inhouse built shipping software worked building php website manage order workflow manufacturing system performed bug fixing problem solving erp system written php worked mysql building reports accounting purposes analyze work flow material usage etc automated report generation building cron files send reports customers management purchase orders used jira activecollab clickup project management net engineer symbion systems inc city state symbion provides capability control diverse spectrometers also serving fully capable spectroscopic data station developed vbnet application importing symbiondx activex control provides method reading transmitting analog data testing verification symbiondx software preparing test cases worked sql server manage database transactions projects mock computer science department web based application phpmysql html css long beach ca allowed students login take appointments graduate advisor allowed students check grades data interoperability client server using tcpip client server connected using 3 way handshake file transfer done lan multithreading used server side handling multiple clients simultaneously configuration proxy server used ccproxy application pune configuration proxy server using ccproxy server software internet local area network included blacklisting ip address banning url disabling user account user authentication allowing access particular users blocking access specific websites port forwarding achievements spy monitoring health performance erp system services improved resiliency reliability resolving issues based system alerts sentiment score oncall support improved 40 inception selfinitiated program build application tremendously improved image editing workflow editing throughput increased 75 simplified process increased reliability eliminated duplicate work saved cost storage ms computer science 012010 california state university gpa 5 40 computer engineering 012006 university pune education training websites portfolios profiles accomplishments aws solutions architect associate validation url cationaspx validation id dn7xelwj11e11gk2 achievements smart decision maker led three teams build smart decision maker shipping process efficiently choose carrier based cost transit time sla shipping tier etc resulted 15m cost savings season handled sla commitment reliably improving b2b relations awarded employee year due success project api portal led complex program develop stepbystep api onboarding process allowing customers integrate inhouse built api taking dynamically generated test cases required go live resulted 50 revenue growth first year certifications 052005 062006 scrum agile methodology program management cnet vbnet php rest api aws