jessica claire resumesampleexamplecom 555 4321000 montgomery street san 9 francisco ca 94105 summary 17 years customer service experience administrative assistant federal aviation administration throughout career earned several awards recognitions commitment people team player award administrative employee year several times also received several awards arranging organizing preparing meals 40 60 people charity lunches take place weekly ever year oct 1st december 15th since 2003 addition keeping responsibilities although worked restaurant since teenager believe desire work exemplary costumer service skills would serve company well position highlights reliable punctual cash handling reliable team worker neat clean professional appearance comfortable standing long time perio periods com comfortable standing long time periods delivers exceptional customer service engaging personality excellent multitasker accomplishments recognized peers management going beyond normal job functions 2014 administrative employee year award 2013 administrative employee year award 2009 commitment quality service productivity 2007 commitment people group award 2006 commitment people group award 2006 administrative employee year award 2003 administrative employee year award 2001 greater boston federal executive support personnel award 2000 greater boston federal executive support personnel award education computer learning center business course sommerville fork 1998 computer learning center business school graduate basic accounting webpage design microsoft office typing networking hardware networ software installations honors graduate business honors graduate networking webpage design basic accounting microsoft office graphic design database management experience federal aviation administration aviation safety assistant city state 1998 092015 position aviation safety assistant operations perform administrative tasks preparing travel arrangements assisting investigations gathering information drafting correspondence reports enforcements accidents incidents complaint investigations maintain coordinate calendars schedules unit maintaining confidential files facility emergency security plan telephone availability list insure daily office coveraged enter payroll data assist labor distribution reports insure accuracy operations correspondence leave office additionally provide daily customer service awarded customer service awards addition recognitions along 3 administrative employee year awards utilizing programming web designing software education created maintained several useful sharepoint databases forms order maintain reliability sharepoint perform weekly backups manage users continuously add new features information needed providing training employees workings sharepoint received time awards recognitions three separation occasions accomplishments significantly reducing workload associated former tedious reporting processes also trained assisted five office employees building sharepoint databases setting user permissions additional information completed courses work place safety orientation compliance philosophy briefing fy15 information security privacy awareness training course osh responsibilities volunteer day care center completed courses safe serving preparing serving food certificates achieved records management 101 annual ethics training employee labor relations behavioral disciplinary issues resolution introduction safety 2014 security privacy awareness training workplace security awareness effective team member office safety administrative professionals putting best foot forward administrative professionals interacting others safety health workplace skills customer service administrative skills highly motivated