reginia peklo banking officer resultsdriven banking officer 2 years experience providing excellent customer service managing accounts conducting financial transactions adept maintaining compliance banking regulations policies implementing effective crossselling strategies streamlining processes enhance operational efficiency strong analytical interpersonal skills proven ability build maintain relationships clients colleagues stakeholders reginiapeklogmailcom 764 3312455 1234 desert breeze st phoenix az 85032 education bachelor business administration banking finance arizona state university tempe az sep 2017 may 2021 relevant coursework financial management investment analysis risk management banking operations corporate finance financial accounting business economics links linkedincominreginiapeklo employment history banking officer wells fargo az mar 2023 present successfully increased overall loan portfolio 15 within year acquiring new clients retaining existing ones resulting additional revenue 12 million wells fargo az streamlined loan approval process implementing new risk assessment model reducing average time taken loan approvals 35 improving customer satisfaction 20 led team achieved highest crossselling ratio region increase 25 sales additional financial products existing customers generating extra income 500000 bank assistant banking officer bank america az sep 2021 feb 2023 successfully managed portfolio 150 high networth clients resulting 20 increase overall client satisfaction 15 growth assets management within one year streamlined loan application approval process implementing new software training staff reducing average loan processing time 25 increasing number approved loans 30 sixmonth period implemented targeted marketing campaign led acquisition 50 new small business clients generating additional 2 million annual revenue bank skills risk assessment financial analysis customer service regulatory compliance loan processing credit evaluation cash management certificates certified antimoney laundering specialist cams oct 2021 certified credit professional ccp mar 2020 memberships american bankers association aba institute international bankers iib languages