jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom professional summary seasoned business analyst offering 5 years ecommerce industry success expert business improving processes exceeding requirements team environment accomplished leveraging past lessons inform future decisionmaking skills organizational skills excellent communication skills good research skills detailoriented capable delivering high level accuracy familiarity agile methodologies decision making spreadsheet development customer monitoring executivelevel presentations facilitation skills analytical problem solving skills work history business analyst 042020 current afmic american family mutual insurance company si dillon co conducting interviews key business users collect information business processes user requirements analyzing key aspects business evaluate factors driving results summarized presentations applying honed problemsolving skills analyze resolve issues impacting business operations goal achievement improved business direction prioritizing customers implementing changes based collected feedback identifying process inefficiencies gap analysis outlined sensible solutions meeting stakeholders establish favorable business relationships support mutually beneficial interests documenting mock ups creates relevant user stories use cases scenarios clear acceptance criteria able assist advise release planning sprint planning based business priorities requirements documenting business process flows following structured approach business process decomposition assists product owner translating scope validating reconciling business requirements prioritized projects scrum features user stories contribute success team vision encouraging open communication innovation teamwork high degree professionalism daily demonstrating ability follow issues independently ensure resolved promptly escalating necessary scrum master 032018 042020 carenet wy state facilitated scrum framework sprint planning backlog grooming daily scrums sprint reviews sprint retrospectives led sprint reviews daily scrums planning meetings realize full team engagement managed product backlog supported scrum framework monthly sprint releases collaborated product owners team members technologists scrum masters define solutions drive progress helped scrum team focus creating highvalue output meet definition done caused removal impediments scrum teams progress ensured scrum events take place positive productive kept within timebox helped scrum team understand need clear concise product backlog items facilitated stakeholder collaboration requested needed integrated project technology business partners manage projects proactive gathering status updates partners minimizing impact encouraged discussion conflict resolution alternatives different approaches reviewed confirmed appropriate resources participants needed achieve project goals assigned helped mitigate distractions increased teams focus set continually managed project expectations team members stakeholders built developed grew partner relationships vital success project facilitated scrum routines corresponding management needed product owner 012017 032018 fis cedarburg wi oversaw entire product deployments vision creation rollout delivery owned prioritized product backlog managed implementation new features outlining plans specifications component would work collaborated development team services tasks developed business requirements business processes reengineering methodologies communicated business requirements reports applications development facilitated collaboration within across business units across functions owned groomed prioritized backlog planned releases upgrades communicated tradeoffs business goals engineering constraints drive effective prioritization analyze preferences requests end users bachelor science accountancy 032004 polytechnic ibadan ibadan nigeria education certifications institute chartered accountants nigeriaican 2012 international scrum institute cspo 2022 international scrum institute csm 2022 yoruba negotiated languages