jessica claire resumesampleexamplecom 555 4321000 100 montgomery st 10th floor professional summary knowledgeable dedicated customer service professional extensive experience collection industry solid team player outgoing positive demeanor proven skills establishing rapport clients motivated maintain customer satisfaction contribute company success specialize quality speed process optimization articulate energetic resultsoriented exemplary passion developing relationships cultivating partnerships growing businesses skills cash handling store opening closing product service sales till counting guest seating arrangements point sale operation conflict resolution interpersonal communication planning coordination reading comprehension microsoft office computer skills selfmotivated professional multitasking abilities compassion adaptability good telephone etiquette data management education moorhead community college moorhead ms ged work history amboss account management team lead new york ny 052003 072017 provided primary customer support internal external customers maintained customer satisfaction forwardthinking strategies focused addressing customer needs resolving concerns offered advice assistance customers paying attention special needs wants used company troubleshooting resolution tree evaluate technical problems find appropriate solutions fielded customer questions regarding available merchandise sales current prices upcoming company changes cultivated customer loyalty promoted repeat customers improved sales regularly exceeded daily sales product addon quotas communicated vendors regarding backorder availability future inventory special orders responded customer requests products services company information developed community reputation commitment customer satisfaction strong client relationships evaluated account service histories identify trends using data mitigate future issues answered customer telephone calls promptly avoid onhold wait times assisted customers setting appointments special order requests arranging merchandise pickup recommended products customers thoroughly explaining details consulted outside parties resolve discrepancies create effective solutions answered constant flow customer calls minimal wait times provided information regarding charge accounts loyalty programs liaised customers management sales team better understand customer needs recommend appropriate solutions collected customer feedback made process changes exceed customer satisfaction goals leveraged sales expertise promote products capitalized upsell opportunities charlies produce customer service representative dutch harbor ak 012002072003 provided primary customer support internal external customers maintained customer satisfaction forwardthinking strategies focused addressing customer needs resolving concerns offered advice assistance customers paying attention special needs wants used company troubleshooting resolution tree evaluate technical problems find appropriate solutions fielded customer questions regarding available merchandise sales current prices upcoming company changes cultivated customer loyalty promoted repeat customers improved sales regularly exceeded daily sales product addon quotas communicated vendors regarding backorder availability future inventory special orders evaluated account service histories identify trends using data mitigate future issues answered customer telephone calls promptly avoid onhold wait times recommended products customers thoroughly explaining details answered constant flow customer calls minimal wait times provided information regarding charge accounts loyalty programs collected customer feedback made process changes exceed customer satisfaction goals charlies produce customer service representative missoula mt 081997 102001 provided primary customer support internal external customers maintained customer satisfaction forwardthinking strategies focused addressing customer needs resolving concerns offered advice assistance customers paying attention special needs wants used company troubleshooting resolution tree evaluate technical problems find appropriate solutions cultivated customer loyalty promoted repeat customers improved sales regularly exceeded daily sales product addon quotas responded customer requests products services company information answered customer telephone calls promptly avoid onhold wait times answered constant flow customer calls minimal wait times provided information regarding charge accounts loyalty programs