career focus jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom business analyst 2 years software industry analyzing design development implementation innovative business process system solutions using software development life cycle sdlc methodologies seeking challenging position using strong analytical problemsolving skills facilitate healthy communication client department technical skills experience business analyst 022017 galaxy solutions secaucus nj act strategic partner business community development teams resolve functional technical issues related business applications troubleshoot data transaction issues review opportunities leverage new functionality drive efficiency operational improvement business process definition system alignment optimization standard business application functionality led crossfunctional efforts conduct jad sessions workshops gathering requirements inviting content owners business users developers testers prepared jad agenda noted meeting minutes identify gaps current deployment applications future requirements evolved due organizational growth strategy translate business requirements system definitions solutions lead crossfunctional efforts address business process systems issues business analyst 2016 012017 galaxy solutions detroit mi leading efforts analyze current business operations including documenting current workflows identify areas improvement collaboratively working internal business identify solutions writing requirements support solution create requirement specifications captained gap analysis understanding asis business process tobe business process conducted various elicitation techniques meetings telephonic calls focused groups interviews key stakeholders business users smes requirements gathering business analyst intern 2014 042014 bloom energy tx worked closely business units develop business requirement document brd involved phases sdlc acted main liaison business managers division proficient working stakeholders elicit analyze communicate using brainstorming process flows jad expertise translating requirements workflow activity charts erd dfd using ms visio performed various sql queries involved writing sql scripts meet enhanced need academic background master science management information systems 2015 northern illinois university dekalb il bachelor science information technology 2014 jawaharlal nehru technological university hyderabad telengana certifications awards certified scrum master scrum alliance scrum master accredited certification smac international scrum institute sap student recognition award