robert smith assistant automotive service manager infoqwikresumecom linkedin profile qwikresumecom assistant automotive service manager employs strong work ethic latest technology every repair project employs great communication skills relay complex problems customers experience assistant automotive service manager cts tire express february 2014 december 2017 schedule appointments based customers request job performed properly delegate work correct technician skillset required complete job educate customer tire classes designs designations giving knowledge assistance selecting correct tire application maintain inventory new passenger light truck tires based upon reports sales area assist less experienced technicians procedures diagnose repair maintain inventory mechanical parts needed repairs maintenance created inspection forms mechanical repairs ensure consistency accuracy repairs evaluations master automotive technician daves automotive inc august 2010 february 2014 serviced air conditioning heating enginecooling electrical systems strengthened agencies reputation providing expert technical explanations resolve customer dealer manufacturers concerns function team member provide consistent fair problem resolution customer employee issues resolved customer complaints answered customers questions regarding policies procedures supervised work customer service employees ensure adherence quality standards dead lines proper procedures provided employees guidance handling difficult complex problems resolving escalated complaints disputes implemented corporate departmental policies procedures discussed job performance employees identify causes issues work resolving problems free resume template copyright qwikresumecom usage guidelines