jessica claire 9 resumesampleexamplecom 555 4321000 montgomery street san francisco ca 9xxx5 summary highly motivated sales associate extensive customer service sales experience outgoing sales professional track record driving increased sales improving buying experience elevating company profile target market highlights software ms word outlook powerpoint excel access crm adobe acrobat xi professional snagittm hot docs legal document generation tion software ms windows xpvista78 ms windows server 20002003 hardware build repair upgrade desktop computers repair upgrade laptop computers install setup servers printers routers education january 2002 certificate completion microsoft certified systems engineer training computer trainingcom towson university towson md january 1991 bs business finance business finance february 2002 maryland notary public commission expires august 26 2018 microsoft certified systems engineer accomplishments experience ntt data corporation information technology consultant lincoln ne 112009 012016 basic computer network setup troubleshooting install software printers computer repair upgrade individuals microsoft excel spreadsheet creation accomplishments setup network small nonprofit organization created organizational spreadsheets daily operations marketing small businesses upgraded sql time matters edward sclaire pa city cincinnati oh office administratorbilling assistant cincinnati oh 072015 2016 assisted administrative duties operations departments created airtime spreadsheets assists revenue reporting assisted data entry internal billing system ucap assisted downloading various airtime carriers invoices data files assisted monthly airtime billing using ucap assisted activationdeactivation simsdevices ran usage airtime reports requested customer reconciled carriers charges ucap output placed orders received shipped packages law office edward clay pa funding settlement coordinatoroffice manager city state 072011 072015 responsible getting clients assets retitled respective trusts enter client data onto database legal document generation software build longterm relationships trust maintenance clients order office supplies legal document supplies answer phones answer phones assist clients questions problems concerns greet clients visiting office meeting schedule appointments manage attorneys calendar print legal documents prepare delivery binders review legal documents formatting errors missing information witness clients signatures legal documents notarize certain signatures generate funding instructions trust clients family legacy documents clients troubleshoot maintain computer network workstations accomplishments develop great working relationships trust maintenance clients growth client base 73 employment period manage probate process multiple estates time also overseeing funding assets new existing clients revenue generation manage office performed client services coordinator tasks handled funding settlement coordinator tasks alone daily basis computer trainingcom student operations specialist city state 2002 112009 prepared student reports multiple state regulatory agencies national accreditation agency accet accrediting council continuing education training answered phones data entry new enrollments materials assigned reported inventory distribution student classroom materials data cfo monthly basis developed complex spreadsheets analyze qualitative quantitative data using excel visual basic published updated student policy catalog responsible protecting students privacy records requested third parties managed course scheduling 25 schools well student records transcripts reviewed feedback potential students first visit school quality control purposes maintained records complaints collaborated written responses accomplishments saved company 4 million strengthening controls textbook inventory developed system student records collection storage electronically company database collaboration programmers created process form thirdparties request student records accordance ferpa federal education right privacy act managed class schedules 25 schools using ms excel advanced formulas visual basic programming morgan stanley information technology coordinator city state 041996 042001 responsible installation troubleshooting windows 2000 workstations hardware printers peripherals software managed telecommunications system administration programming troubleshooting trained brokers new employees system applications processed stock certificates checks deposit respective client account answered main phone directed calls requested personnel supervised operations staff two cashiers one receptionist maintained records annual audits sec regulation compliance resolved trade errors committed brokers balanced error accounts branches earned series fasttrack promotions new accounts clerk lead cashier operations manager coordinator entrusted maintaining accuracy creditdebit balance millions dollars client accounts became primary technical troubleshooter go person entire lutherville branch 93 work stations well 6 remote satellite offices skills administrative duties adobe acrobat schedule appointments asset management agency attorney balance basic billing billing system cashier catalog com computer repair upgrade hardware council credit crm client clients data entry database debit delivery fast financial information technology inventory laptop computers law legal legal documents marketing materials access microsoft certified systems engineer microsoft excel ms excel excel office outlook powerpoint ms windows windows 2000 2000 ms windows xp ms word network setup network notary public order office supplies organizational peripherals personnel printers profit programming quality control receptionist reporting routers scheduling servers sims software engineering install software spreadsheets spreadsheet sql system administration telecommunications phones phone answer phones 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