robert smith call center technician phone 123 456 78 99 email infoqwikresumecom website wwwqwikresumecom linkedin linkedincomqwikresume address 1737 marshville road alabama summary find company seeks values within staff exceptional customer service outstanding support moreover company desires atmosphere effective communication encouraged thrive internal departments end organization adept utilizing technological systems support staff producing high quality accurate documents skills customer service leadership problem solving excel microsoft word work experience call center technician abc corporation november 1998 december 2004 provided feedback monthly one ones yearly reviews maintained quality assurance within call center ran daily reports maintain weekly schedules provided excellent customer service skills escalated calls managed servicevendor work performance developed new skills systems mentored trained coached new less experienced call center technicians call center technician delta corporation 19971998 troubleshoot devices phone clients help patients phone monitoring devices skills used wpm 101 answered incoming calls regards customers phone bills orders complaints troubleshooting problems cellular device service placed outgoing calls regards customer call back requests maintained high proficiency level current computer applications well knowledge customer principles administration process also delivered prepared sales scripts pursue potential customers purchase product service education customer service yakima valley college yakima wa free resume template copyright qwikresumecom usage guidelines