jessica claire resumesampleexamplecom 555 4321000 100 montgomery st 10th floor professional summary advanced operations manager offering eight years experience proven success manufacturing production quality assurance leadership highly skilled streamlining operations improving throughput continuous process improvement crossfunctional collaboration accomplished building highperforming teams inspiring staff achieve goals skills work flow planning sap expertise policies procedures implementation cost reduction strategies contract review recommende recommendations team leadership relationship donship development data analysis background finance staff management business administration superb time management skills supero employee relations conflict resolution strategic partnerships complex problems analysis supply chain logistics budgeting natural leader lean manufacturing quality systems crossfunctional communications customer relations specialist operations management logistics management education rutgers university camden nj 012020 mpa public administration baruch college city university new york new york ny 052003 bachelor science marketing work history burton snowboards operations manager new york ny 102013 current devised processes boost longterm business success increase profit levels established administered annual budget controls prevent overages minimize burn rate support sustainability objectives advanced productivity kpis leading trainings procedures safety practices directed initiatives achieve regulatory compliance foster good manufacturing practices meet component quality standards established positive effective communication among unit staff organization leadership reducing miscommunications missed deadlines identified resolved unauthorized unsafe ineffective practices collaborated process owners refine procedures devise best practices correct quality audit findings formulated processes improve assistance support groups resulting reduction downtime financial loss directed product flow informed management delays challenges well suggested resolutions supported toplevel decisionmaking strategy planning forging productive relationships top leaders leaders serving key advocate various personnel issues identified qualified customer needs negotiated closed profitable projects high success rate success served instrumental role organizational transformation implementation participated number successful largescale corporate restructurings eased team transitions new employee orientation effective training development developed implemented highquality work environment measured employee satisfaction ratings trained guided team members maintain high productivity performance metrics coordinated leadership workshops educate team members best practices optimize productivity handled problematic customers clients assist lowerlevel employees maintain excellent customer service directed management meetings enhance collaboration maintain culture based trust group problemsolving developed rolled new policies designed bolster productivity reduce overall type costs promoted positive customer experience daytoday supervision management type facility supervised daily operations multimillion dollar type operation observed employees individual strengths initiated mentoring program improve areas weakness pmg digital agency development manager chicago il 042006 062007 hired crosstrained staff members various eventspecific functions assessed employees understanding associated processes procedures oversaw preparation management event budgets deliver projected costs solicited feedback clients assess event success uncover opportunities improvement promoted adherence clientevent requirements delegation prioritizing management entire production lifecycle concept execution fulfilled managed contractual obligations rehearsal day event coordination administrative logistics events planning event booking event promotions enhanced client satisfaction ratings scheduling onsite service requests managing show logistics booth functionality needs meet demands evaluated existing plans processes events planning services identify opportunities improvement cisco systems inc program manager chicago il 082005 042006 met project stakeholders regular basis assess progress make adjustments accomplishments earned award name award year accomplishment promoted job title number years company reduced lost workdays recordable incidents number implementing safety awareness program increased company market share number number months