automotive service advisor robert smith phone 123 456 78 99 email infoqwikresumecom website wwwqwikresumecom linkedin linkedincomqwikresume address 1737 marshville road alabama objective diligent mechanical technician four years performance critical handson education experience field top technician acquisition automotive technology degree applying experience skills repair maintain high quality equipment advanced technology skills 16 years customer service experience 14 years computer experience 4 years mechanical experience work experience automotive service advisor firestone complet auto care february 2016 2019 responsible opening closing store performed associated duties unsupervised organized count inventory submission corporate office maintained customer service index csi rating set dealership service manager responsible entire customer service experience service drive vehicle turned back customer scheduled appointments generated detailed service estimates tailored specific customer advised customers care service vehicles value maintenance accordance manufacturers specifications effectively communicated customer timeline repair maintenance automotive service advisor abc corporation 20152016 30 hours per week managed team five mechanics assigned service repair order ascertained automotive problems services listening customers description symptoms clarifying description problems conducting inspections taking test drives checking vehicle maintenance records examining service schedules verified warranty service contract coverage examining records papers explaining provisions exclusions developed estimates costing materials supplies labor calculating customers payment including deductibles prepared repair orders describing symptoms problems causes discovered well repairs services required obtaining approval signatures entering repair order service database system maintained customer rapport explaining estimates expected return vehicle obtaining customers approval estimates obtaining providing contact telephone numbers answering questions concerns arranging towing temporary transportation heard resolved customer grievances maintained automotive records recording problems corrective actions planned free resume template copyright qwikresumecom usage guidelines