jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom summary highly motivated sales associate extensive customer service sales experience outgoing sales professional track record driving increased sales improving buying experience elevating company profile target market skills business analysis requirement analysis detail design business rules data flow iqoqpq lims audit trails test plan urs frs sops capa validation plan rtm compliance risk profile diagrams data definition table data modeling system integration applications team building compliance fda quality system regulations sox 21 cfr part 11 50 58 110 210 211 600 820 sox master control gxps gmp glp gcp methodologies agile waterfall model prototyping kanban scrumban safe skills experience 032020 current business analyst alliant norfolk va responsibility lims hpqc track wise testing tools hp almquality center tfs jira database mysql oracle sql server sql business tools veeva crm veeva vault salesforcecom siebel hp quality center understanding analyzing business requirements design specification determine scope testing steered requirements meetings business requirements gathering sessions across multiple stakeholder groups product owner smes process owners created various documents like software requirement specifications srs business requirements document brd use case specifications functional specifications fsd systems design specification sds resolved data mapping issues working business stakeholders development team performed asis tobe business process flow clear translation functional system requirement specification led multiple agile teams safe methodologies knowledge embedded sdlc process implemented agile scrum methodology guidelines build artifacts different sprints phases application development process performed gap analysis data various source systems documenting business functional non functional requirements business requirement documents brds business system document bsds maintained data mapping data transformation documentation planned defined system requirements wire frame use case use case scenario use case narrative using uml unified modeling language methodologies worked ms visio create workflow models process flow models reviewing urs frs liaison clinical staff claims operations developers project managers stakeholders providing coordination support facilitating projects collected data patient examinations prepare medical records sponsors clinical report forms involved preparing documentation computer system validation lifecycle accordance fda regulations 21 cfr 11 820210 211 coordinated product complaints trackwise initiated investigation identification root cause defects returned field fda gmp guidelines using capa trackwise reviewed updated iqoqpq summary reports validation final reports go live memos developed validation test plan conjunction fda regulations responsible reviewing installation qualification iqoperational qualification oqperformance qualification pq test scripts developed test casesscripts iq oq verification specifications ensure fitness intended use spread sheets helped data mapping data mart source systems utilized defect tracking tool jira reporting bugsdefects functionality conducted weekly status meeting development teams defect resolution utilized sql querying database tables testing used hp alm bug tracking involved developing implementing test strategy actively involved analyzing business requirements develop test plans test cases test scripts supported testing team defect management requirement analysis sql development backend regression testing maintained hp quality center latest updates defects involved conducting functionality testing integration testing regression testing user coordinated development team issues related deployment defect tracking hp quality center 012017 032020 business analyst alliant bannockburn il responsibility gathered business redesigned implemented defect management processes created defect matrices generating defect reports weekly basis requirements driving usergroup meetings working various global cross functional virtual teams gathered document business requirements document brd functional non functional requirements frd followed applied agile scrum methodology defining problem gathering requirements business modeling communicating technical team development system used ptc windchill rvs former integrity application lifecycle management alm system track development progress tasks issues user stories sprints etc worked different types projects ctms clinical trial management system cdc clinical document control data analysis yearly forecasting lms usage reporting needs work collaboratively business owners identify areas improvements needed develop monitor appropriate action plans ensure consistent focus priority issues general knowledge key performance indicators kpis metrics develop strategy design sql queries using clinical data warehouse confidential query tool assess analyzed database query reports search potential research candidates confidential clinical data warehouse administered salesforce crm applications sales marketing support departments involved designing business requirement collection approach based agile scrum sdlc methodology access windchill responsible route documentation creating ecrenterprise change request cochange orders cachange activity extensive training experience content management sharepoint ctms power user managersupervisor staff participated business process modeling sessions business owners smes product manager carve asis tobe process flow involved writing use cases functional requirement documents well creating use case diagrams activity diagrams state diagrams based uml methodology business object modeling flow diagrams using ms visiorational rose performed data analysis existing data warehouse changed internal schema performance understands systems integration applications avaya environment prepared business process models includes modeling activities business conceptual procedural level followed top leveled technique building business process models analyzed sources targets transforming data mapping data populating data targets using workflow manager workflow monitor conducted gap analysis order compliance 21 cfr part 11 initiated investigation identification root cause defects returned field fda gmp guidelines using capa trackwise analyzed softwares ensure compliance 21 cfr part 11 respect audit trails data integrity data security application prepared documentation aspects validation accordance 21 cfr part 11 regulations managed overall execution iqoqpq including resource management scheduling incident management status reporting involved creating test bed check installation operational qualification iqoq application reviewed validation deliverables qa perspective using pharmaceutical gxp practices imported scanned documents documentum d2 qa manager approval involved preparation documentation aspects computer system validation ensure compliance accordance cgxp cgmp cglp cgcp fda rules regulations performed validation activities per gamp 5 csv annex 11 fda 21 cfr part 11 fda 21 cfr part 820 gxp gcpgmpglp standards strategy procedures techniques prepared data migration summary report stating data migration activities taken place loading static data lims application tested system fda gxp compliance risk 21 cfr regulations 210 211 involved defining source target data mappings business rules data definitions performed data mapping logical data modeling created class diagrams er diagrams used sql queries filter data provide avaya systems programming services needed performed complex detailsummary filtering sql querying adhoc analysis utilized defect tracking tool jira reporting bugsdefects functionality conducted weekly status meeting development teams defect resolution utilized sql querying database tables testing reviewed test cases qa provided assistance testing performed user acceptance testing improve user experience application assisted development team designing application meet end user business needs worked uat qa teams conduct assessment determine effective uat qa guidelines help company achieve timely completion projects 052013 012017 business analyst alliant baton rouge la responsibility gathered business redesigned implemented defect management processes created defect matrices generating defect reports weekly basis requirements driving usergroup meetings working various global cross functional virtual teams gathered document business requirements document brd functional nonfunctional requirements frd followed applied agile scrum methodology defining problem gathering requirements business modeling communicating technical team development system used ptc windchill rvs former integrity application lifecycle management alm system track development progress tasks issues user stories sprints etc worked different types projects ctms clinical trial management system cdc clinical document control data analysis yearly forecasting lms usage reporting needs work collaboratively business owners identify areas improvements needed develop monitor appropriate action plans ensure consistent focus priority issues general knowledge key performance indicators kpis metrics develop strategy design sql queries using clinical data warehouse confidential query tool assess analyzed database query reports search potential research candidates confidential clinical data warehouse administered salesforce crm applications sales marketing support departments involved designing business requirement collection approach based agile scrum sdlc methodology access windchill responsible route documentation creating ecrenterprise change request cochange orders cachange activity extensive training experience content management sharepoint ctms power user managersupervisor staff participated business process modeling sessions business owners smes product manager carve asis tobe process flow involved writing use cases functional requirement documents well creating use case diagrams activity diagrams state diagrams based uml methodology business object modeling flow diagrams using ms visiorational rose performed data analysis existing data warehouse changed internal schema performance understands systems integration applications avaya environment prepared business process models includes modeling activities business conceptual procedural level followed top leveled technique building business process models analyzed sources targets transforming data mapping data populating data targets using workflow manager workflow monitor conducted gap analysis order compliance 21 cfr part 11 initiated investigation identification root cause defects returned field fda gmp guidelines using capa trackwise analyzed softwares ensure compliance 21 cfr part 11 respect audit trails data integrity data security application prepared documentation aspects validation accordance 21 cfr part 11 regulations managed overall execution iqoqpq including resource management scheduling incident management status reporting involved creating test bed check installation operational qualification iqoq application reviewed validation deliverables qa perspective using pharmaceutical gxp practices imported scanned documents documentum d2 qa manager approval involved preparation documentation aspects computer system validation ensure compliance accordance cgxp cgmp cglp cgcp fda rules regulations performed validation activities per gamp 5 csv annex 11 fda 21 cfr part 11 fda 21 cfr part 820 gxp gcpgmpglp standards strategy procedures techniques prepared data migration summary report stating data migration activities taken place loading static data lims application tested system fda gxp compliance risk 21 cfr regulations 210 211 involved defining source target data mappings business rules data definitions performed data mapping logical data modeling created class diagrams er diagrams used sql queries filter data provide avaya systems programming services needed performed complex detailsummary filtering sql querying adhoc analysis utilized defect tracking tool jira reporting bugsdefects functionality conducted weekly status meeting development teams defect resolution utilized sql querying database tables testing reviewed test cases qa provided assistance testing performed user acceptance testing improve user experience application assisted development team designing application meet end user business needs worked uat qa teams conduct assessment determine effective uat qa guidelines help company achieve timely completion projects education training 052019 062013 languages associate education science education virginia commonwealth university richmond va associate science biology nova community college annandale va spanish native bilingual negotiated