jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom professional summary methodical versatile human resources specialist eight years handson experience consulting food industryrelated organizations proficiency employee management protocol training policy implementation bring 10 years experience providing guidance human resources topics challenges indepth knowledge employee management training program implementation hr operational efficiency strategies skills management consulting termination documentation employee relations work complaint handling procedure compliance new hire onboarding harassment investigation decision making policy interpretation business intelligence complex problem solving training development execution conflict resolution adp workforce performance appraisal recruitment management work history 012022 current human resources specialist caterpillar chapel hill nc maximized team knowledge productivity training monitoring directing employees application best practices regulatory protocols reviewed existing policies procedures make recommendations enhancing work productivity recruitment hiring processes talent management contributed annual performance appraisals working supervisors achieve consistency compliance established procedures liaised management employees deliver conflict resolution alleviate problems interpret compensation benefits policies delivered consultative services recruited qualified diversified candidates employment analyzed issues employed improvement processes implemented quality control initiatives reduce downtime increase revenue planned managed recruitment activities new hires using strategic personnel staffing position management practices conserved time improved workflows handling special projects emergency solutions maintained work structure updating job requirements job descriptions positions advocated staff members counsel supervisors identify resolve conflicts partnered senior leadership establish develop corporate hr policies procedures reviewed screened applicant resumes identify qualified candidates 112008 012020 director operations menlo group commercial real estate tempe az oversaw daytoday production activities accordance business objectives defined implemented revised operational policies guidelines managed procurement inventory warehouse operations evaluated performance adjusted strategies maintained agile sustainable operations provided documentation processes comply regulations company policies set team individual kpis provided regular actionable feedback modernized improved operational procedures increase productivity profitability tightly controlling costs led change transformation across business areas deliver benefits align company resources devised new promotional approaches boost customer numbers market penetration enhancing engagement driving growth monitored budget utilized operational resources kept uptodate industry trends identified areas opportunity drive improvements monitored office workflow administrative processes keep operations running smoothly achieved team goals formalized training plans coaching performance management worked collaboratively functional leaders implement new procedures corrective actions improve quality interviewed hired strong candidates team openings using newspapers job boards social media find applicants coordinated leadership workshops educate team members best practices optimize productivity developed optimized organizational systems boost efficiency keep operations scalable agile changing demands created implemented aggressive action plan address pressing cost control needs directed management meetings enhance collaboration maintain culture based trust group problem solving interacted well customers build connections nurture relationships eased team transitions new employee orientation effective training development supervised creation exciting merchandise displays catch attention store customers reported issues higher management great detail reduced operational risks organizing data forecast performance trends directed product flow informed management delays challenges well suggested resolutions supported toplevel decisionmaking strategy planning forging productive relationships top leaders serving key advocate various personnel issues recruited hired trained initial personnel working establish key internal functions outline scope positions new organization managed trained motivated personnel continuously improve knowledge abilities food industry field trained new employees proper protocols customer service standards updated resolved incidents managed accessorial charges objectively maximizing profit implemented innovative programs increase employee loyalty reduce turnover served instrumental role organizational transformation implementation participated four successful largescale corporate restructurings delivered leadership executive team dedicated driving ambitious targets wellorchestrated plans cultivated strengthened lasting client relationships using strong issue resolution dynamic communication skills tracked employee attendance punctuality addressing repeat problems quickly prevent longterm habits trained guided team members maintain high productivity performance metrics recruited hired onboarded team members observed employees individual strengths initiated mentoring program improve areas weakness directed strategic workforce planning performance management benefits administration managed 67 team members across nine departments resulting approximate 700000 increase annual revenue delivered disciplinary actions performance improvement plans terminations reviewed timekeeping accuracy 012002 062008 medical biller accounts receivable saddleback medical group city state prepared billing statements patients verified correct diagnostic coding reviewed patient records identified medical codes created invoices billing purposes communicated insurance providers resolve denied claims resubmitted prevented financial delinquencies working closely managers resolve billing issues becoming unmanageable analyzed complex explanation benefits forms verify correct billing insurance carriers orchestrated medical coding payment posting accounts receivables collections collected payments applied patient accounts posted payments collections regular basis prepared accounts past due balances transferred cases collection agency translated interpreted medical billing codes strong accuracy enable swift payment insurance agencies liaised patients insurance companies billing office education bachelor arts business administration management saddleback college mission viejo ca 062008 062001 culinary arts chef training le cordon blu pasadena ca high school diploma capistrano valley high school mission viejo ca