jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom professional summary motivated resultsoriented x professional nearly x years experience training highperformance teams building meaningful client relationships driving innovative business strategies enhance customer experience organizational growth excellent communication interpersonal skills demonstrated strong rapport building clients coworkers management highly skilled x z innovationdriven executive diverse experience leading teams system infrastructure network advancements proven expertise translating business requirements teams understand build deliver innovative solutions data testing system deployment skilled aligning enduser needs longterm resolutions complex challenges accomplished building strengthening relationships across functions drive cohesive strategic operations track record success combining development planning knowledge latest technology system integration expertise create engaging educational training programs skills taken resume body security oversight disaster recovery installation migration testing change integration risk mitigation team leadership change integration service strategy enterprise migration optimization mobile workforce infosec strategy learning development policy creation team creation growth kpi analysis cross functional work training teams program planning risk mitigation budget allocation vendor management support delivery itil life cycles process improvement business strategy project management quality assurance data analysis operations management project management social media marketing consulting organizational management people management website analytics effectively support coordinationexecution 150 technology cross functional projects annually implementing itil service management concepts lean methodologies scrum kanban agile successfully led technology integration 12 firms within oneyear period mercer advisors work history optimized 6m annual budget reduced core connectivity costs 69 increasing redundancy negotiatingrenegotiating vendors favorable contract terms maximize profit cut costs ibotta active directory direction team lead network strategy agile disaster recovery people management operations management strategist application development dns managing optimization technical training approach financial market organizing vendor management architect functional marketing organizational website budget information security consulting policies wan business strategy information systems access processes workflow hardware inventory management microsoft exchange process improvement consulting investments office profit clients iso windows program planning data analysis itil migration project management databases lan negotiating quality assurance delivery leadership enterprise scrum directing team leadership network security servers head information security director technology 012018 current carolina handling greensboro nc responsible establishing information security strategy direction spanning architecture design implementation protect operations assets information oversee coordinate information security efforts across entire enterprise accountable responsible enterprise wide results responsible directing implementing corporate technology initiatives support strategy goals corporation including systems infrastructure multiple locations applications analysis enterprise application development administration identified need information security program stepped architect team lead enterpriseclass hybrid framework cybersecurity within 6 month turnaround time created implemented detailed security program included comprehensive nist iso infosec policies business continuity plan well implemented corresponding technical controls resulting company passing sec cyber sweep deficiency letter positioned mercer able move 430 employees 47 office branches work home model within 1 day notice quickly creating executing overhaul company technology stack rolled transition work home model covid19 resulted executive action eliminate several offices resulting less overhead led implementation sophisticated technical controls prevent unauthorized access enterprise resources rolled companywide cyber security training program utilizing knowbe4 drastically reducing effectivity phishing attacks developed scalable processes build cyber security business functions sets strategy longterm investments created new onboarding process accelerate speed completion integrate acquired firms mercers infrastructure enhancements reduced technology onboarding 46 months less 2 months per firm directed successful salesforce migration 10000 clients classic lightning financial service cloud developed tracked controlled information technology operating budgets cost benefit analyses spending initiatives developed maintained service level agreements strategic applications measured performance objectives information technology director 012016 012018 aaa auto club bettendorf ia managed scope projects planning organizing directing acquisition development maintenance support projects within 6m budget led team 7 staff managers applications specialists service desk analysts supporting applications migration development testing integration operations systems used 500 users saasosxwindowscheckpoint environment utilized expertise testing deployment administration security acting strategist visionary solutions high performing efficient direct information security program nist53 controls created steering committee enabled business partners influence build consensus technical decisions prioritize initiatives created new policies procedures increased enduser satisfaction rolled new software systems storage solutions ensuring minimal downtime operations orchestrated complex system deployments using tools improve network connectivity speed reliability throughout organizations lanwaninternetintranet infrastructure leveraged strong technical abilities familiarity latest technologies recommend cost effective efficient system structure design enhancements deployment managed complex systems software applications storage security ict projects leading team following path action items ontime delivery providing life cycle support analyzed department jobrelated functionality requirements align technology priorities business needs developed tracked controlled information technology operating budgets cost benefit analyses spending initiatives senior consultant 012014 012016 institute aging inland empire ca provided consulting services midmarket companies determining technology needs developing processes procedures best practices support business goals facilitated gap analysis security sweeps identify mitigate potential risks security breaches acted technical resource providing solutions rightfit infrastructure vendorinventory management management assets circumvented risk management network security using bottomup approach testing detection assessment control securitypermissions coordinated delivered technical training employees ensure overall usability functionality enterprise applications systems streamlined type process entire department implementing method cut call hold times number minutes identified business issues careful collaboration key stakeholders troubleshot issues understanding issue diagnosing root cause coming effective solutions closely monitored updated company systems efficiency output factors improve overall productivity number director technology 012008 012014 zetta pros city state achieved initiatives managing processes programs systems leading team 8 overseeing backend operations global 500 clients universal music group cannon la clippers within 247 support environment incorporated emerging technologies attain business goals drove project management numerous largescale projects including workflow development approvals milestone management successfully integrate networked standalone computing associated hardwaresoftware oversaw server refreshes test environments application web process scheduler safeguarded organizations administeringmanaging ms serverbased solutions including windows servers microsoft exchange applying patches facilitating backups updating systems acted focal point information computer security matters monitoring virus reports safeguarding information controlling access managing data across systems active directory dns education institution city state month year completed itil fundamentals institution city state month year completed itil practitioner institution city state month year completed certified information systems security professional cissp institution city state month year completed certified scrum master institution city state month year completed people first leadership program accomplishments repository every possible detail career lives eyes completed master resume reduce time takes apply positions half easily edited streamlined opportunity opportunity longer reinvent wheel apply roles please note master resume finished documentit must trimmed edited begin applying positions create first ive started placing existing content modern format recognized wellreceived applicant tracking systems ats used companies recruiters next please address items questions youll see yellow pages follow allimportant data dump described consultation youve provided information clarification related items ill create new content master resume remove notes thoughts edit grammar aesthetics submit approval happens additional information honors awards ron sharon