experience education skills delpha beer 659 benton summit phoenix az phone 1 555 845 4499 pmo lead business infrastructure solutions phoenix az 022014present manage creation change management overall portfolio focus benefits ensure efficient effective execution portfolio leveraging standard toolsprocesses govern key programs across organization ensure process tools alignment ensure initiation closure programsprojects properly executed reflected project management time reporting tools work coe leaders assign programproject managers programsprojects prepare materials regularly scheduled program portfolio reviews business sponsors itlt partners pmo leadbig data analytics houston tx 072009 122013 provide cio program reviews status updates programs projects resources assigned program portfolio provide explanations key variances issues ensure program benefit outlooksforecasts maintained monthly basis provide quarterly benefit comparisons current outlooks original plans provide leadership guidance multiple concurrent programs projects working global matrixmanaged team environment identify effectively resolve issues conflicts within among project teams conduct regularly scheduled programproject status issue reviews project managers lead tracking maintenance ncr metrics documentation best practices ensure solution delivery cmm standards met maintain overall roadmapgantt assigned program portfolio schedule lead demand management portfolio governance meetings regional pmo lead detroit mi 072003 022009 lead initiative define asean relevant kpis ensure operationalized across region drive customer defined quality driven project execution mindset standardize project management processes drive execution excellence consistency across region work cooperate headquarter center excellence coe shared services teams new initiatives escalations leverage support drive escalation processes fast customer responses continuously monitor report region performance process create visibility gaps opportunities collaborate internal customers service delivery commercial supply chain order management teams support process improvement initiatives field effectiveness revenue forecasting inventory planning review country project execution consolidate manage regional escalations support regional short term priorities texas university bachelors degree judgment required establish maintain detailed programproject work plans preparing schedules project stages monitoring progress baseline schedules key date updates completion stage identify dependencies possible issues across teams create clear actionable deliverables activities completed communication 1 prepare communications reports regarding daily projects interactions internalexternal team members stakeholders including senior management communication 2 proficiency setting communications facilities sp project databases partner colleagues different roles assess workloads impacts different departments conduct formal reviews key stages project aiding team assessments key decisions establish firmwide project reporting focus value added advice early identification resolution risk issues develop project portfolio prioritization methodologies sow