dwight g gaylord bpo solutions architect resume template hudson st buffalo ny phone 718 9090991 gaylrod dgycmailcom objective work senior bpo solutions architect outsourcing company summary qualification 11 years experience solutions architect last 5 years bpo company excellent organizational computational skills excellent verbal writing communication skills career experiencejob history 1999present bpo solutions architect accenture nyc work closely client outsourcer capture pertinent information behind business process including automated systems policies decisions support systems procedures coordinating requirements external offices departments work account managers developing bpo solution prior presenting clients approval work overseas accenture centers brief bpo mobilization managers identify local requirements gather cost information correct client billing modify adjust solutions plan according realities project management 19992003 systems architect dunes systems solutions ltd work programmers network engineers clients defining technical functional specification developing customizing application systems