jessica claire 9 resumesampleexamplecom 555 4321000 montgomery street san francisco ca 94105 summary administrative position focus client relationscustomer service knowledgeable medical terminology anatomy physiology knowledge icd9cm cpt hcpcs ii coding guidelines experience cms 1500 billing proficient use microsoft office goaloriented individual strong leadership capabilities proven ability work unison staff subordinates highlights microsoft office proficiency excel spreadsheets meticulous attention detail resultsoriented selfdirected time management professional mature strong problem solver resourceful dedicated team player strong interpersonal skills selfstarter medical terminology billing coding education westmoreland county community college youngwood pa 2001 associate applied science criminal justice gpa graduated honors criminal justice graduated honors westmore county community college youngwood pa 2011 certificate office administration westmoreland county community college youngwood pa 2012 associate applied science medical office administration gpa graduated honors medical office administration graduated honors successfully completed internship westmoreland community action resulted offer employment within organization accomplishments increased office organization developing efficient filing system customer database protocols received merit raise strong attention detail exemplary customer service teamplayer attitude customer service researched calmed rapidly resolved client conflicts prevent loss key accounts customer interface greeted customers upon entrance handled cash credit transactions assisted customers phone regarding store operations product promotions orders database maintenance assisted managing company database verified edited modified members information experience sonic healthcare usa administrative assistanthmis database administrator bryan tx 2013 current coordinate clericalsecretarial support programs supervised next steps supportive housing program coordinator responsible statistical record keeping via computer entry compiling extracting tabulation said data form reports state county agency affiliated agencies programs coordinates purchase furniture equipment housekeeping items related program needs documents prepares billing records needed submits program coordinator approval responsible initial intakes referrals next steps supportive housing program complete next steps supportive housing program referral form prepare referral packet next steps supportive housing program case manager perform duties assigned program coordinator next steps supportive housing program sonic healthcare usa medical billing specialist chattanooga tn 20122013 evaluate billing submissions ensure completeness accuracy compliance icd9cm cpt manual evaluate medical record documentation coding optimize reimbursement review claims submission completeness accuracy minimize claim denial evaluate records prepare reports review management prepare submit clean claims various insurance companies either electronically hard copy identify resolves patient billing issues process payments insurance companies submit fiscal department deposit identify errors missing incomplete records documentation codes conform approved coding principles guidelines lodge management group medical billing specialist chicago il 20112013 evaluate billing submissions ensure completeness accuracy compliance icd9cm cpt manual evaluate medical record documentation coding optimize reimbursement review claims submission completeness accuracy minimize claim denial evaluate records prepare reports review management prepare submit clean claims various insurance companies either electronically hard copy identify resolves patient billing issues process payments insurance companies submit fiscal department deposit identify errors missing incomplete records documentation codes conform approved coding principles guidelines wendys general manager city state 1998 2007 responsible administrative duties including basic payroll maintaining auditing employee files daily banking procedures inventory control product ordering oversee daily operations restaurant operated shifts effectively ensure customer satisfaction maximum profitability interviewing hiring training development administrative duties associated new hire process ensure customer positive satisfying experience every visit skills professional friendly multitasking