jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom summary highlymotivated employee desire take new challenges strong worth ethic adaptability exceptional interpersonal skills adept working effectively unsupervised quickly mastering new skills skills payroll liability deductions peoplesoft hrms conflict mediation strong problem solver data entry experience 062021 current director religious education archdiocese san antonio new braunfels tx pc proficient administrative operations organization efficiency customer relations spanish skills conferred parents staff discuss educational activities policies student behavior learning problems partnered teaching staff develop improve curriculum offerings students created congregational awareness encourage religious education program participation determined allocations funds classroom supplies materials authorizing purchases conducted conferences dealing interpret religious ideas convictions promoted high customer satisfaction resolving problems knowledgeable friendly service worked successfully diverse group coworkers accomplish goals address issues related products services planned completed group projects working smoothly others 112017 current administrative assistant service corporation international whittier ca answered phone calls emails provide information resulting effective business correspondence provided secretarial office management support building cooperative working relationships inventoried ordered supplies office scheduled appointments meetings events management staff responded effectively sensitive inquiries complaints maintained accurate department customer records coordinated appointments meetings conferences managed physical digital files monitored spreadsheets updated reports coordinate project materials developed administrative processes achieve organizational objectives improve office efficiency organized physical digital files updated reports coordinate project materials prepared prioritized calendars correspondence directed customer communication appropriate department personnel tracked submitted employee timesheets prepare payroll processing organized files developed spreadsheets faxed reports scanned documents maintaining front desk reception area neat organized fashion created spreadsheets microsoft excel recordkeeping reporting 072014 072017 collections specialist electro rent corporation roanoke tx notified customers delinquent accounts attempt collect outstanding amounts remained calm stayed professional provided exceptional service calls even interacting difficult individuals processed payments phone set recurring drafts received payment posted appropriate customer accounts recorded updated customer personal accounts accurate contact information arranged debt repayment established repayment schedule based customer finances reviewed accounts determine payment plan compliance developed collection methods achieve exceed company financial goals recorded information customers financial status collections status efforts prepared documentation required collection repossession activities located notified customers delinquent accounts mail telephone personal visits solicit payment marketed delinquent mortgage notes investors negotiating achieve highest bids notes short sales 052007 062014 veterinary assistant summit veterinary referral center tacoma wa assisted veterinarians examining animals restrained stabilized animals examination treatment prevent injuries obtained information history clients maintain medical charts released patients owners care directions veterinary staff scrubbed counted packed surgical instruments drapes autoclave sterilization communicated veterinarians staff members maintain patient flow cared animals postoperative recovery closely monitoring vital signs progress assisted doctors technicians soothing upset frightened animals documented tracked treatment activities organized operating room ahead procedures assisted veterinarians surgeries addressed healthcare needs animals coordinating veterinarians following orders helped veterinarian neutering tooth removal casting broken bones delivered attentive courteous service promote overall patron satisfaction trained new veterinary staff office procedures requirements operated radiographic ultrasound equipment administered immunizations blood plasma medications animals prescribed veterinarians cleaned maintained kennels holding areas surgical rooms handled restrained animals following safety requirements procedures assisted veterinarians procedures examinations calming animals handing instruments fed watered animals care following special diets regular medication administration schedules restocked sanitized exam rooms ample supplies disease control answered pet owner phone calls responded questions taking messages staff veterinarians performed laboratory tests xrays diagnostic tests check animal health reviewed pet records daily visits appointments entering important data system sterilized maintained veterinary care instruments equipment offered every owner exceptional customer service support well topnotch care animal supported euthanasia procedures disposal following regulations owner preferences administered immunizations treatments following veterinarian instructions collected fluids animals laboratory testing monitored postsurgical pet care administered medication vet direction advised clients animal care nutrition behavior problems clipped animals claws polished teeth maintain hygiene education training 052006 associate arts palm beach state college lake worth fl activities honors active local youth sports league since 2014