jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom summary resourceful network engineer 6 years onsite network management support services experience develops implements initiatives foster corporate objectives proven history providing supplemental total management support systems successful establishing maintaining networks servers strong aptitude identifying solutions solve client challenges skills snmp monitoring cisco switching expertise firewall management tools ip address structure enterprise wifi management networking protocol expertise security architecture technologies network security architecture 8021x experience dns implementation dhcp implementation subnetting expertise vlan aggregation idsips systems experience network engineer 032020 current mcphs university worcester tcpip osi models f5 load balancing routing protocol expertise ospf bgp eigrp layer23 protocols lan switching technologies 101001000 mbps ethernet wifi wan technologies mplsvpn pvst mst knowledge network troubleshooting aws cloud computing cable termination cat5e cat6 coax fiber splicing proactive team player verbal written communication held primary responsibility availability reliability network infrastructure configure deploy network devices like servers switches routers access point establish maintain deep understanding overall global com technology portfolio provides technical coordination oversight leadership staff serve escalation point complex technical issues configures design lanwan networks customers configures deploy wireless systems like pmp ptp mobile configures provision cisco equipment like cisco 350 series managed switches cisco asr routers configures network devices interface appropriate ip address creates different subnets different host network devices using cidr vlsm method maintains lan wireless operations working network facility hardwaresoftware vendors ensure timely problem resolution creates work tickets service management application jira customers escalate issues needed provides status reports active resolved issues utilized multiple monitoring prtg application ensure optimal system performance maintains configure perform preventative maintenance various network data center equipment ensure efficient operations responds alerts alarms prtg identify correct problems configure different range 5gz 60gz network radios site builds refreshes meeting current quality standards installation termination 66 110 blocks cat6 cables installed rack cabinets network closets build beam sites team members transmit connectivity nearby radio signals participates design sessions engineering deployment qa develop understanding approach design process read design documents cable customer property mdf cabinet configure provision various network components responsible network equipment cabling pulling terminating cat6a fiber cables wire system testing repair service maintenance tracked prioritized handled technical activities landmarks start build customerready demonstrated excellent interpersonal skills presence customers building owners property managers public general monitored servers escalated emergency technical issues beyond scope maintain optimum uptime recommended network security standards upgrades management evaluated underperforming areas developed solutions improvement coordinated establishment local area wide area network provide robust infrastructure data capacity new applications communication sites developed strategies budgets deployment plans inform influence management stakeholders managed tracked coordinated problem resolution escalation processes demonstrated strong analytical troubleshooting problemsolving skills administered prepared programs ip addresses developed network resources trained support personnel provide tier support end users contributed implementation support snmp monitoring software network monitoring tools performed virtual machine provisioning vm priority setup template cloning spliced terminated 6 12 strands indoors outdoors fiber optic cables demonstrated success dealing firewalls idsips access control loadbalancing monitored network capacity performance well diagnosed resolved complex network problems liaised cabling infrastructure vendors domestic international isps demonstrated proficiency virtual platforms cloud connectivity performed preventive maintenance upgraded systems improve network system data availability integrity managed troubleshot backed restored data operating systems files documents drivers provide comprehensive systems management support configured updated linux servers latest releases patches oversaw linux system administration configuration maintenance governing user access privacy data integrity network engineer 052017 022023 mcphs university remote responsible diagnosing resolving hardware software end users problems followed improved implemented data center dc pop server labs best practices diagnosed troubleshoot repaired data center equipment creates work tickets service management application customers escalate issues needed provides status reports active resolved issues utilized multiple monitoring applications ensure optimal system performance like servicenow solarwinds worked within tcpip network environment including dhcp dns ethernet served technical resource hardware installation configuration operational support involved rollout software updates patches investigated specialist complex support issues installed servers maintenance rack stack hdd memory cpu raid batteries nics etc verified information racks labels position dropping rack cabinets dropped copper fiber cables rack cabinets dressed neatly safely plugged sfps qsfps optics rack switches without burning electrostatically patchedin fiber optics rack switches tested copper cables rack cabinets idf maintained configured performed preventative maintenance various network data center equipment ensure efficient operations tested fiber optics cable vfl fluke tester netally linkrunner also troubleshooting cabling issues terminated cat56 copper cables following t568b patterns use rj45 attended training safety meetings utilized necessary personal protection equipment demonstrated safe working practices technicians site worked team lead team members achieve task goal worked task coordinator ensure work done accordingly timely fashion proficiently used hand tools like snips wrench punch screw drivers carry daily task data center maintained inventory control documentation systems components ensure updates occur according schedule procedure lift equipment weighing 50 lbs performed tasks duties assigned based need maintained good housekeeping practice data center halls network technician 012017 052019 santa rosa college city state knowledge network cabling optic types test equipment vfl fluke systems power meter configured console using following configuring procedures setting router determining hostname acquiring ip address generating config configuring console router connect router uplink console network verification upgrade troubleshoot set console transit centers follow determining hostname connecting router console network acquire ip address prepare configuration add oob router test oob router connectivity troubleshoot cable infrastructure dealing connectivity issues including patch panels patch cords routers switches managed work priorities mobius ticketing system observed workflow online make sure errors resolved patching flipping polarity fiber linksoptics resolve link issues worked lever team migrate live links rock rack used top gun online technology cable verification validation tool isolate resolve patched cable errors troubleshoot networking routing interconnectivity issues including troubleshooting network device configuration low midlevel application interaction performed cable installation backbone executed troubleshooting processes migration phase worked network engineers make sure every mcm active running without issues recorded processes used resolve connectivity issues use guideline similar issues increase accuracy speed troubleshooting worked network engineers resolve j5 sev 2 tickets checking data transmission pathway running diagnostic check various racks education training mater technology information technology 062018 gujarat technological university india bachelors engineering information technology 062012 gujarat technological university india certifications aws security fundamentals aws cloud practitioner essentials cyber security essentials introduction cyber security nse 1 fortinet nse 2 fortinet nse 3 fortinet wifi hacking using eviltwin attack captive portal ethical hacking social engineering