emma hayes information technology technician knowledgeable thorough information technology technician superior attention detail driven self motivated therefore effective completing tasks minimal supervision confident leader enthusiastic communicator certified technology systems support emmahayescom wayne nj githubcomemmahayes work experience computer technician geeks site 112015present handled support tickets software hardware vendors evaluated determined root cause collaborated internal external technical support ensure 100 problem resolution resolved technical issues maintenance stbs lnbs canadian sky television customers diagnosed successfully resolved hardware software issues user workstation server worked within budget specifications able continuously improve existing systems network technician tenfour 052013092015 installed maintained hardware software components computer stations equipment configured tuned networking equipment overall computer network ethernet wifi 100 successfully consulted translated actual databases new platforms well backing data process education data science python rmotrcom 062015082015 6275135070 linkedincominemmahayes emmahayes technical skills hardware assembly maintenance peripherals printers drivers troubleshooting software installation debugging microsoft office adobe golive adobe photoshop hootsuite wordpress quickbooks operating systems microsoft windows 10 windows 8 macos linux android ios networks configuration servers routers tcpip socket programming sql lan technology security virus protection maintenance monitoring backup management disaster recovery programming languages python c ruby rails php html css general skills communication leadership problem solving teamwork attention details data science git data visualization machine learning numpy scipy associate applied science degree information technology technical support option passaic county community college 082011052013 network administration systems analysis design interests video games artificial intelligence blockchain technology mindfulness football nnovoresumecom