professional summary jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom proactive business analyst 10 years risk management experience regulated financial business environments effective driver product development lifecycle concept delivery communicative collaborative proven history improving business operations support corporate growth revenue skills strategic planning data analysis workflow analysis financial analysis webbased reporting tools revenue development product development risk assessment customer service microsoft office work history business analyst 032017 072019 aaa auto club mapped current business operational processes recommended areas improvement worked closely software development testing team members design develop robust solutions meet client requirements functionality scalability performance identified inherent risks proffer mitigations process inefficiencies gap analysis outlined sensible solutions synthesized current business intelligence data produce reports polished presentations highlighting findings recommending changes established online configuration knowledge base support functionality developing robust system application overview finnone finnacle fintrack overhauled operational workflow launch frintrak new loan processing platform led crossfunctional teams analyze understand enterprisewide operational impacts opportunities technology changes provided support throughout project life cycle design development uat test teams change management assisted risk retail business directorates improve client satisfaction implementation software changes training end users preparation process manuals mapped process activities identify shortfalls propose options rectify operational inefficiencies met stakeholders establish favorable business relationships support mutually beneficial interests assisted planning retail business models lending software system testing efforts documented business processes analyzed procedures align changing business needs conducted interviews key business users collect information business processes user requirements recommended risk operational improvements based tracking analysis gathered data worked closely project team prioritize agree delivery analysis services line software release credit risk analyst 022012 072019 canon solutions america risk assessment credit applications received relationship managers making recommendations managements approval analyzed credit proposals view creating performing assets going forward carry risk identification risk measurement risk mitigation preparation executive summary respect application consideration executive committee credit prepared memorandum consideration board credit committee board directors resolved queries raised relationship officers respect credit applications established joint calls site visits relationship teams facilitate informed credit decision effective customer services performed periodic review credit product papers facilitate efficient work flow credit control officer 112009 012012 accel entertainment inc conveyance credit decisions board directors board credit committee management credit committee credit analysis processing specialised lending etc branches within stipulated turn around time follow resolution conditions precedent drawdown bank capturing security details banking software finnacle including tracking cash backed facilities maintenance collateral portfolio bank analysed request release pledged collateralsecurities upon full liquidation facilities customers release business units capturing bank guarantees finnacle follow called bondsapg performance guarantee etc liaise stakeholders credit matters top management staff lower cadre rendition monthly reports maybe required management resolution units issue logged via banks sla track credit approvals issue receive confirmation compliance conditions precedent drawdown corporate loansbank guarantees timely accurate verification compliance conditions precedent drawdown corporate loansbank guarantees timely accurate verification relationship teams confirmation compliance transaction dynamics corporate loansbank guarantees recommend setup availment lines verification availment manager check recommendation setup availment lines within stipulated approved limits ensure timely communication approved setup availment related parties relationship manager 102007 112009 springbank plc created customer support strategy team six6 increase customer retention 75 managed portfolio 10 high net worth hnw clients 21m total assets worked products risk departments facilitate communication deliver personalized solutions customers supported endtoend credit management process submitted complete loan documentation supported credit originations credit compliance worked clients address respond client partnership management issues developed cultivated lucrative relationships new existing clients effective communication exemplary interpersonal skills monitored issues carefully reached customers provide immediate resolution maintain satisfaction generated new business referral clients partnership financial advisors branch team achieved goals sale bank products services exceeded performance metrics customer service education mba financial management 032014 ladoke akintola university technology oyo state nigeria higher national diploma accounting 052006 federal polytechnic ilaro ogun state nigeria national diploma accounting 122002 federal poluyechnic ilaro ogun state nigeria certifications verified international academic qualifications world education services issued jun 2021 expiration date