jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom professional summary resultsdriven network engineer twenty years expertise deploying maintaining lan wan infrastructure dedicated technology professional strong track record accurately conducting system repairs troubleshooting offering exemplary planning project management communication talents skills network security systems port security knowledge routing protocol expertise dns implementation qoscos expertise vlan aggregation snmp monitoring work history 082016 current network engineer blend atlanta ga circuit management network performance monitoring datacenter network implementations f5 load balancer expertise technical infrastructure upgrades layer23 protocols demonstrated strong analytical troubleshooting problemsolving skills monitored network capacity performance well diagnosed resolved complex network problems provided detailed technical documentation including network diagrams process flow charts procedural guidelines managed tracked coordinated problem resolution escalation processes configured managed troubleshot voip multimedia video distributed systems platforms performed troubleshooting juniper cisco packet analysis monitored servers escalated emergency technical issues beyond scope maintain optimum uptime provided complete endtoend engineering installation routebased ip network solutions completed efficient effective troubleshooting complex multivendor network service provider issues contributed implementation support snmp monitoring software network monitoring tools coordinated establishment local area wide area network provide robust infrastructure data capacity new applications communication sites performed virtual machine provisioning vm priority setup template cloning managed application patches data backup security changes network configuration replaced boards changed servers loaded tested software applications demonstrated proficiency linux virtual platforms cloud connectivity conducted security assessments made recommendations disaster recovery remote access network appliances servers directory services security 082008 082016 mis manager hyatt hotels corp rogers ar prepared maintained regular system assessment evaluation documents informing cio discovered faults discrepancies operations collaborated key personnel verify data integrity compliance related regulatory guidelines legal requirements oversaw user provisioning efforts verifying credentialing policies security maintenance encourage safe signins applied cybersecurity best practices information system standards directives guidance personnel monitoring compliance across organization worked closely management teams plan develop coordinate execute technical strategies aligned clients vision mission purpose guided implementation companywide enterprise security strategy network hardware disaster recovery data protection endpoint protection analyzed network security current infrastructure assess areas need improvement develop solutions reviewed assessed architecture design implementation testing deployment needs identify project requirements costs played key role ongoing network design reevaluation optimization keep pace company growth analyzed architecture design scoping implementation testing deployment needs define project requirements implemented managed wireless devices multisite network infrastructure business intelligence development implementation 082004 082008 technician ducommun incorporated gardena ca set hardware software optimal configurations meet network performance requirements established repaired optimized networks installing wiring cabling devices responded support requests end users patiently walked individuals basic troubleshooting tasks maintained monitored server room wireless network server infrastructure keeping systems running effectively efficiently managed systemwide operating system software deployments well related software upgrade problems configured hardware devices software set work stations employees answered triaged requests assistance order provide topnotch support removed malware ransomware threats laptops desktop systems patched software installed new versions eliminate security problems protect data assessed system hardware software suggested modifications reduce lag time improve overall speed education 052015 associate science management information systems oklahoma city community college oklahoma city ok certifications ccna cisco certified network associate