jessica claire 9 resumesampleexamplecom 555 4321000 montgomery street san francisco ca 94105 summary resultsdriven management professional 20 years experience sales service merchandising operations organizational development team building within diverse industries highly adept planning coordinating executing successful production strategies track record improving operational stability efficiency profitability strong collaborator senior stakeholders effectively prioritizing activities translating business requirements solutions achieving defined objectives highperforming manager 20 years experience delivering successful improvements business operations profitability team development resourceful project manager compliance specialist ability thrive fastpaced changing environments dedicated sustaining operational accuracy delivering results optimal profitability skills mergers acquisitions knowledge policies procedures implementation performance reporting workforce training process improvement strategies cost reduction containment education training jefferson davis high school montgomery al high school diploma experience cs family companies operations manager scranton pa 062013 current established work priorities meet contractual obligations schedule installations collaborated staff maximize customer satisfaction streamline procedures improve bottomline profitability recruited hired trained crew members application projects customer relations customer service mitigated risk promoting regulatory compliance representative licensing contracting protocol established organizational vision developed strategies achieve sales customer service goalsme implemented policies standard operating procedures managed quality customer service logistics developed managed annual operating budgets devised business technology strategies create performance metrics reporting analysis systems support investigative operations examined problemsolving concepts including quantitative methods techniques approaches optimize organizational operations facilitate decisionmaking performed timely budgetcomplying project management multifaceted issues trained mentored supported highperforming team providing regular performance review feedback coaching deficient areas conducted performance reviews providing coaching feedback benefit company employee liaised buyers sellers coordinate statements payment schedules cost analyses defined project roadmap solidify project objectives milestones enforced security policies procedures protect company assets theft loss damage booksamillion inc general manager concord nh 032009 082013 managed improved requirements gaps analysis training development new programs diminished financial discrepancies monitoring quotes production material planning bank reconciliations directed safety operations maintained clean work environment adhere fda osha requirements implemented effective customer service surveys encourage feedback tracked daily weekly monthl yearly sales generate reports business development planning delivered implemented engagement diversity cultural programs using robust reporting tools improve productivity enhance staff morale enhanced operational performance developing effective business strategies systems procedures delivered exceptional client experiences handson leadership associates managers built maintained loyal longterm customer relationships effective account management strengthened product branding initiatives maximized outreach overseeing acquisitions events business development managed shrink processes inventory levels corrective action planning save costs forecasted sales allocated resources managed labor improve productivity metrics coached developed dozens internal candidates promotion general management facilitated monthly workshops share best practices optimize productivity trained managed motivated employees promote professional skill development trained 100 employees business principles best practices protocol system usage complied company policies government regulations prevent detect rule violations protect organization fines lawsuits hired coached mentored team 65 sales representatives directed 12 managers 75 associates generate 10000000 revenue mitigated regulatory risks overseeing compliance visits adhering protocol designed sales service strategies improve revenue retention developed employee handbook detailed job descriptions workflow plans formalize operational systems procedures established clear performance goals metrics revenue pl customer service customer retention booksamillion inc general manager cookeville tn 062004 022009 directed safety operations maintained clean work environment adhere fda osha requirements implemented effective customer service surveys encourage feedback collaborated 8person team effectively manage 300000000 annual budget tracked daily weekly monthly annual sales generate reports business development planning participated organizational transformation implementation activities monitor corporate restructures delivered implemented engagement diversity cultural programs using robust reporting tools improve productivity enhance staff morale tools enhanced enhanced operational performance developing effective business strategies systems procedures procedures delivered exceptional client experiences handson leadership associates managers built maint built maintained loyal longterm customer relationships effective account management strengthened product branding initiatives maximized outreach overseeing acquisitions events business development managed shrink processes inventory levels corrective action planning save costs forecasted sales allocated resources managed labor improve productivity metrics rusnak auto group general sales manager thousand oaks ca 022000062004 supported sales team members drive growth development reviewed inventory data monthly quarterly annual basis make adjustments evaluate forecasts meet demands utilized established sales techniques persuasive communication skills meet personal sales objectives mentored directed employees conducting oneonone meetings salespeople