summary jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom q high energy hardworking motivating positive attitude presence many years experience working directly clients excelling relationshipbuilding maintaining relationships fellow employees clients expert communication strong interpersonal skills skills relationship building customer relationships proficient technology teamwork collaboration internet savvy customer training supporting sales team employee mentoring experience account manager remote broadlume new york ny 012022 082022 handle pipeline management including proactively managing estimated close dates facilitating cd requests ensuring purchase transactions meet close escrow requirements monitoring loan status lock expirations worked closely brokers account reps keep updated pipeline lock deadlines act liaison brokers account executives providing customer service answering status loan specific questions built great working relationships brokers account reps providing average customer service ability make person feel special enter verify accurate loan data loan origination system run additional applications aus fhac social security validations fraud reporting transcript ordering etc needed work closely underwriters clear conditions communicate loan approvals brokers worked closely underwriters developed close relationships achieve best scenario clients duties andor mortgage related tasks assigned management helped facilitate tech set everyone working home also helped train new hires came shortly accomplished building maintaining productive relationships customers internal partners oversaw multiple accounts worked diligently meet exceed performance goals cloent relationship manager remote since covid caliber home loans city state 042014 012022 handle pipeline management including proactively managing estimated close dates facilitating cd requests ensuring purchase transactions meet close escrow requirements monitoring loan status lock expirations managed closed 100 loans month past couple years employment maintaining collaborating brokers sales team underwriters closing team act liaison brokers account executives providing customer service answering status loan specific questions cultivated strong relationships sales team brokers underwriters closing team enter verify accurate loan data loan origination system run additional applications aus fhac social security validations fraud reporting transcript ordering etc needed work closely underwriters clear conditions communicate loan approvals brokers worked aith fha va usda conventional loans duties andor mortgage related tasks assigned management maintained longterm profitable relationships clients problem solving issue resolution recommendation new products services received responded resolved customer issues complaints quickly resulting increased client satisfaction established new maintained existing client relationships cultivating open positive dialogue delivering highquality service following sales close built customer confidence actively listening needs concerns providing appropriate solutions bloiness owner fitness fuzion city state developed created business ground planning execution large events fundraisers workshops 012008 122017 promoted business social media platforms maximize brand identity expand brand awareness attract new customers devised business marketing plans created implemented marketing advertising strategies support revenue goals promote strategic growth hired trained instructors support brand logo increase revenue lcon processor agricultural loans rabo agrifinance city state 022010 022013 worked directly relationship managers general counsel closers appraisers reviewed compliance documents generated loan documents created completed loan submission packages education training high school diploma parkway west senior high ballwin mo scothern illinois university edwardsville edwardsville il accomplishments successfully started business sister ground created marketed business become household name st louis area developed long term relationships 100s new clients work well fellow employees 051977