jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom summary midlevel software application developer passionate creating cuttingedge products companies strong work ethic dedicated quality assurance adept working teams independently fastpaced settings technical skills skills java spring boot azure microservices struts 13 jsp html css servlets soap oracle linux agile eclipse mongodb mysql sql python xgboost decision tree random forest knn svm na bayes sgd adaboost lda qda neural network lightgbm gbc react js jsx virtual dom github microsoft power bi excel technical instruction troubleshooting diagnosing microsoft certification organizational skills interpersonal skills documentation development technical troubleshooting customer service support mysql unix shell scripting linux certification database management lan wan assessment hardware software configuration api design development code quality standards continuous integration systems agilescrum methodology data structures algorithms js frameworks react angular vue software components libraries objectoriented programming databases oracle mongodb rdms development sql programming languages java c net python data storage retrieval source version control git github software testing validation crm software software deployment usability accessibility data warehousing analytics debugging troubleshooting requirements gathering analysis multithreaded software applications soap restful web services design patterns principles scripting languages php python javascript experience technical support specialist 052022 current concordia university nebraska seward ne documented updated case notes customer work order assessed issues determine appropriate troubleshooting methods remediation maintained compliance established updated policies procedures minimal supervision present detailed reports leadership stakeholders including recommendations seize opportunities technological improvement ensure systems processes arranged best support overall organizational objectives head implementation teams upgrade technology migration projects liaising affected departments ensure usability functionality established patterns reoccurring issues provided input development teams work technical support specialists find solutions complex issues disassembled computer systems troubleshoot resolve hardware issues created implemented new troubleshooting processes improving efficiency customer satisfaction reducing costs delivered local remote tier 1 support hardware software company personnel stayed abreast latest software developments enhance job knowledge collaborated technical staff establish goals objectives system improvements upgrades software python developer 012023 032023 two95 international inc bethesda md developed companywide technical strategy plans pythonbased assets overseeing development coding debugging task introduced cloudbased technologies python development expand onpremise deployment options worked serverside frontend technologies leveraged common design patterns code dynamic userfriendly systems mentored entrylevel python development personnel providing internal external positions technical guidance education streamlined support requirements designing automated platforms tools selfservice selfhealing code harnessed version control tools coordinate project development individual code submissions leveraged open communication collective decisionmaking thorough reviews create performant scalable systems worked closely systems analysts engineers programmers understand limitations develop capabilities resolve software problems leveraged agile methodologies move development lifecycle rapidly initial prototyping enterprisequality testing final implementation developed software embedded systems coding solutions new installations insitu hardware applied security measures systems development supporting final products resistance intrusion exploitation full stack developer 012021 122022 ibm corporation des moines ia programmed applications tools using objectoriented languages goals code abstraction stability reuse leveraged agile methodologies move development lifecycle rapidly initial prototyping enterprisequality testing final implementation coordinated testing validation procedures software development lifecycle designed developed implemented firmware support embedded system product concepts conferred project managers stakeholders fully understand software design specifications plan optimal development approaches combined rootlevel authentication authorization technologies ongoing system design harden finished solutions developed software embedded systems coding solutions new installations insitu hardware devised automation backup recovery protocols preserve safeguard data integrated objectoriented design development techniques projects support usability goals assessed code testing stage determine potential glitches bugs recommended strategies maximize performance lifespan equipment involved software installations data analyst 072016 062019 jnex software solutions city state generated reports obtained data develop analytics key performance operational metrics worked internal teams understand business needs changing strategies assisted efforts track evaluate report impact programs using multiple data sources interacted nontechnical stakeholders deliver analyses answer questions deliverables assisted integration internal external data tools products maintaining stability performance across systems synthesized business intelligence trend data support recommendations action partnered data scientists support ongoing research analytics initiatives maintained library model documents templates reusable knowledge assets identified analyzed industry geographic trends business strategy implications created reviewed technical design documentation drive accuracy reporting solutions collected business intelligence data industry reports public information purchased sources identified monitored current potential customers using business intelligence tools managed diverse projects data capture storage forecast analysis created designed business intelligence databases spreadsheets outputs maintained updated business intelligence tools databases dashboards provided technical support existing reports dashboards tools education training master applied computer science 042022 st francis xavier university antigonish nova scotia bachelor computer science 052015 ik gujral technical university punjab area certification company name year certifications