jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom summary committed individual history meeting company needs consistent organized practices skilled working pressure adapting new situations challenges best enhance organizational brand analytical problem solver clear communicator 4 years patient support knowledgeable patient representative offers demonstrated skills case management service coordination expertly handles complaints inquiries service questions meet patients access needs correct problems related care wellversed policies procedures standards organized motivated employee eager apply time management organizational skills various environments seeking entrylevel opportunities expand skills facilitating company growth skills financial counseling reporting conflict mediation legal compliance experience 082022 current eligibility technician bump health peoria il computer savvy medical billing patient interviewing skills problem resolution conducted interviews applicants explaining benefits process programs available entered client information files databases review tracking explained reasons behind application denials recommended action performed careful reviews applicant data ascertain compliance eligibility criteria economic assistance conversed people different cultures daily providing high level respect patience interaction responded client inquiries concerns escalated complex problems department supervisors maintained positive working relationship fellow staff management granted modified denied terminated assistance based key information eligibility determination informed applicants agencies providing useful related assistance 012019 072023 patient advocate sunset grown salinas ca helped patients understand care coverage payment responsibilities rights managed database patient information frequently used computerized systems track details provided knowledgeable compassionate service response patient questions concerns assisted patients selecting appropriate courses actions obtaining needed support gathered analyzed patient information determine special program eligibility analyzed accuracy completeness patient documents insurance claims medical bills legal paperwork acted liaison hospital staff physicians patients family members explained policies procedures services patients 102018 122019 back receiver sunset grown madison operated forklifts balers compactors move products appropriate areas stockroom warehouse picked products stocked shelves fulfill customer orders used handheld scanners scan label incoming shipments read packing slips accurately fill orders wrapping weighing loading items shipping sorted damaged products send back appropriate vendors reimbursement refund conducted visual inspections analyzed stock conditions rotating products maximize quality labeled packed sealed affixed postage materials prepare shipping contacted carrier representatives coordinate shipping arrangements issue instructions delivery materials created receipts shipments invoices unpacked examined incoming shipments confirm consistency records routed materials appropriate department performed inspections shipment contents verifying accuracy invoices manifests worked carrier representatives handle shipping delivery needs coordinated carrier representatives arrange issue instructions shipping delivery materials coordinated resolutions independently handle damages shortages nonconformance 012017 112018 sales associate torrid clothing store city state operated cash register collected payments provided accurate change completed daily recovery tasks keep areas clean neat maximum productivity helped customers find specific products answered questions offered product advice arranged new merchandise signage appealing displays encourage customer sales move overstock items sold various products explaining unique features educating customers proper application usage built maintained relationships peers upper management drive team success reviewed files recordings documents obtain information respond requests maintained knowledge current promotions exchange guidelines payment policies security practices answered product questions uptodate knowledge sales promotions built trusting relationships customers making personal connections assisted teammates salesprocessing tasks meet daily sales goals answered incoming telephone calls provide store products services information worked fellow sales team members achieve group targets engaged positively customer providing professional polite support sales service needs answered customer questions responded quickly problems complaints person phone email kept calm applied strong problemsolving interpersonal skills resolve conflicts answered customers questions addressed problems complaints person via phone 012015 012018 sales associate company name city state operated cash register collected payments provided accurate change completed daily recovery tasks keep areas clean neat maximum productivity helped customers find specific products answered questions offered product advice arranged new merchandise signage appealing displays encourage customer sales move overstock items built maintained relationships peers upper management drive team success reviewed files recordings documents obtain information respond requests maintained knowledge current promotions exchange guidelines payment policies security practices retained product service company policy knowledge serve resource coworkers customers answered product questions uptodate knowledge sales promotions built trusting relationships customers making personal connections met merchandise processing standards maintained organized accessible work area worked fellow sales team members achieve group targets engaged positively customer providing professional polite support sales service needs pursued generated customer leads well engaged follow activities gain new client accounts answered customer questions shared product knowledge researched pricing availability interacted customers understand particular needs identify products services best suited helping achieving goals stayed date company products services support sales objectives kept calm applied strong problemsolving interpersonal skills resolve conflicts increased revenue skillfully upselling closing customer sales driving product benefits around client needs built removed different displays specific products based customer requirements promotional needs stayed uptodate latest trends sales promotions product updates service changes trained supported new sales representatives education training 062012 high school diploma horizon school la quinta ca