jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom summary customerfocused retail sales professional solid understanding retail dynamics marketing customer service offering eleven years experience providing quality product recommendations solutions meet customer needs exceed expectations demonstrated record exceeding revenue targets leveraging communication skills sales expertise skills written oral communication skills listening skills product sales documentation recordkeeping outgoing personality reading comprehension skills customer service team player mentality writing queries ms office crystal reports invoice generation system upgrades computer configurations troubleshooting analysis experience 012015 current sales advance auto parts york pa answered incoming telephone calls provide information products services store hours policies promotions sold various products explaining unique features educating customers proper application recommended optimal merchandise based customer needs desires configured new employee work stations including hardware software peripheral devices reviewed current hardware software recommended modifications increase system speed researched documented escalated support cases higher levels support unable resolve issues using available resources listened actively responded quickly client needs handle associated challenges attended participated industry events 012012 122015 warehouse supervisor catalent pharma solutions inc louisiana mo demonstrated selfreliance meeting exceeding workflow needs worked closely team members deliver project requirements develop solutions meet deadlines consulted item numbers storage locations stock warehouse quickly efficiently coordinated carrier representatives arrange issue instructions shipping delivery materials investigated inventory discrepancies maintain recordkeeping validity organized storage areas maximize movement efficiency minimize labor prepared shipments postage careful packing sealing labeling materials prepared processed shipping documents including work shipping orders route materials bills lading performed inspections shipment contents verifying accuracy invoices manifests prepared accurate shipping orders bills lading direct route materials operated lift hand trucks transfer materials target areas determined best shipping method materials considering shipping procedures routes rates rejected deliveries containing damaged items shortages corresponded shipper rectify issues compared shipment contents paperwork support inventory accuracy records management 022009 012012 sales advance auto parts bakersfield ca improved customer satisfaction finding creative solutions problems answered multiple calls per day answer customer questions improved operations working team members customers find workable solutions provided excellent service attention customers facetoface phone conversations loaded unloaded trucks manually following proper guidelines safeguarding delivery materials maximized truck performance fulfilling recommended maintenance including washing windows bed checking tire pressures fluid levels changing lights attached loaded vehicles reviewed connections security inspected trucks trailers trips completed basic maintenance optimal performance responded quickly customer complaints gathered pertinent information make educated decisions remediation 012008 012009 emt jbs usa memphis tn rendered direct patient care including stabilizing patients determining course action based triage monitored patients scene hospital transfer conducting intransit care evaluated patients medical status monitored vital signs transit assessed emergency situations prioritized medical care patients observed assessed incident scenes upon arrival determine level safety first responders explained conscious patients steps involved medical evaluations need possible hospital transport operated emergency vehicles caution keep patients public first responders safe remained levelheaded proactive emergency situations transported patients accident scenes hospitals emergency vehicles performed cpr used cardiac defibrillator revive patients cardiac arrest arrythmia reviewed inventory levels prior shift restocked ambulance prepare service conducted equipment inspections vehicle checks adherence required maintenance schedules documented calls reports detailing type incident course treatment education training psychology sociology saddleback college mission viejo ca emergency medical technology saddleback college mission viejo ca