jessica claire resumesampleexamplecom 555 4321000 montgomery street san francisco ca 94105 professional summary energetic seasoned professional provides experience critical thinking necessary successfully facilitate client relations skills superior verbal written communication skills calm pressure exceptional attention detail personable friendly managing tight deadlines security best practices networked applications web application development backend web languages python c java html css javascript education georgia institute technology current master science computer science gpa 400 university phoenix phoenix az 2015 bachelor science software engineering gpa gpa 334 software engineering gpa 334 business systems development project planning implementation database concepts operating systems software architecture sql business java programming net programming networking fundamentals application implementation management concepts teamwork conflict resolution university phoenix phoenix az 2011 associate arts information technology gpa gpa 372 information technology gpa 372 application support security wanlan technologies business communication web design mis business writing research accomplishments prepared innovative debt recovery inc ssae 16 audit implementing controls policies implemented call recording hardware software innovative debt recovery inc developed tools using technological resources streamline mundane tasks innovative debt recovery inc developed relationships clients vendors provided support clients companys resources work history pgim global short duration high yield fund inc freelance web designer tampa fl 052013 current built 10 professional websites clients provided ongoing client support web master made modifications old code fit new standards converted existing websites mobile platforms innovative debt recovery business development dir city state 022011 current managed resources provided critical support organization 30 employees implemented call recording hardwaresoftware provided client support prepared organization sase 16 audit implementing controls policies created system internal security audits managed companys relocation coordinated external vendors ensure transition successful heldenbrand law junior programmer city state 012012 2014 provided helpdesk support organization 15 employees implemented internal legal documentation software learning native language database raima birdstep used traditional sdlc develop application performed qa testing developed applications ensured existing applications met organization needs