jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom career overview database design development data management expertise sql ms access excel powerpoint word well quickbooks pro arcgis proficient visual basic tsql programming strong experience retail sales technology sales customer service multiyear experience business management small claims legal employee hiring training managing bookkeeping hr duties visual basic programming tsql programming sql oracle sql server 2012 management qualifications database design normalization bookkeeping ms access report form design tsql visual basics technical skills experienced experienced accomplishments 4 currently 5 6 months organization efficiency utmost importance developed process documenting cataloging allows quick reassignment projects wrote training policy manual cash fast inc allowed cross employee training also mapped documented full descriptive detail database designs north platte natural resources automated many processes work flows help organize digital documentations using sharepoint visual basics programming intuitive locating line physical filing work experience database administrator 032011 current deloitte touche llp horsham pa access database design normalization management form report design querying data management task automation 2012 sql server migration integration maintenance home based list department manager lead generationtechnology telesales professional 102004 032011 tsr city state contracted hp microsoft sun microsystems network physics technology telesales sales list generation filter dedup research hardware application research toit proprietary database design ms access database design development management escalation coach 082006 082008 alpine access city state home based escalation coach support direct train customer service agents resolve escalated customer issues research train compliance generate key performance metrics error shift reports legal department manager 062004 2005 bonded business services ltd city state management pre post judgment civil court cases legal department bookkeeping negotiationmediation client debtors reorganization file system education training certification sql server 2012 developing 2013 onlc grand junction co associate science computer information systems 2011 aims cc greeley co 2007 network analyst certificate aims cc greeley co 2009 visual basics programming certificate aims cc greeley co 2009 database administrator certificate aims cc greeley co skills data analyst process automation bookkeeping employee coaching training customer service data management database design normalization legal mediation sql server migration sql vb programming policy regulation coordination software hardware research technology sales