jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom professional summary objective focused leader demonstrated success leading financial systems programs knowledgeable regulatory requirements successful strategies maintaining optimal controls wellorganized proactive adaptable dynamic conditions versatile accomplished finance executive 10 years seniorlevel experience leading finance operations automobile industry proven strengths aligning finance strategies overall business objectives proficient excel word customer service delivery finance inventory legal compliance legal documents policies purchasing skills rapport sales financial analysis coaching training reporting documentation process implementation relationship development work history finance manager 062013 current macmillan orlando fl responsible reviewing confirming agreedupon sales figures preparing sales team discuss desirable services products customer consult customers determine wants needs present products fulfill obtain credit approval prepare delivery documentation throughout process must practice strict legal compliance ethical behavior maintain high customer satisfaction index csi dealerships customers required automobile manufacturers leave lasting impression customer finance director last person authority customers normally see purchasing vehicle credit approval establish rapport customer review customers credit application credit report discuss reasons customers issues reported credit report entering finance options banks discuss available finance options meet customers needs maintain excellent working relationships lenders preserve competitive interest rates financing programs customers prepare legal documents prepare deliver loan documents prepare dmv paperwork legal forms required state federal regulatory bodies disclose aspects sale including finance charges interest rates customer practice strict legal compliance ethical behavior train salesman trainprovide sales team information financelease programs benefits dealerships financing extended service programs create maintain program sales team ensure new sales referred finance department coachmanage sales team customers help find new customers sale servicesproducts complete explanation manufacturer dealership service procedures policies provide comprehensive explanation aftermarket products extended warranties utilize menu present available product options customer protected company assets strategic risk management approaches identified improvement changes regarding key processes internal controls accounting procedures improved overall financial reporting streamlining control processes reporting structures researched drove integration cdk increase efficiency accounting systems performed banking business administration financial tasks guarantee fivestar service clients finance director new used sales manager 112009 042013 gulfeagle supply itasca il responsible reviewing confirming agreedupon sales figures preparing sales team discuss desirable services products customer consult customers determine wants needs present products fulfill obtain credit approval prepare delivery documentation throughout process must practice strict legal compliance ethical behavior maintain high customer satisfaction index csi dealerships customers required automobile manufacturers leave lasting impression customer finance director last person authority customers normally see purchasing vehicle protected company assets strategic risk management approaches set clear departmental objectives developed effective strategies achieve targeted goals region sales rep 052008 102009 exp pharmaceutical services corp city state responsible sales region profitability growth customer service manage current accounts market new clients conduct inventory counts file dea paperwork manage current account organize pick drugs regular cycle fit account needs follow returns ensure clients get check timely manor call director pharmacies owner ensure positive customer service fix issues arise market new clients conduct 57 sales calls per week new clients business business sales track pharmacies hospitals currently business exp create marketing strategy growth region 20 per year conduct inventory counts file dea paperwork visit accounts count inventory count class iv controlled substances match clients count complete dea forms client handled 50 calls per week address customer inquiries concerns saved 1000s implementing costsaving initiatives addressed longstanding problems clients branch manager 062003 052008 enterprise rentacar city state derby wichita hutchinson kansas may 2003 april 2008 branch manager responsible overall management strategic direction branch emphasis areas management customer service operations human resources management sales marketingfinancial performance fleet management maintenance enhanced branch production rates handling staff conflicts evaluations hiringtermination processes coaching employees company protocol payroll operations recruited interviewed hired trained 25 employees implemented mentoring program promote positive feedback engagement identified capitalized community business opportunities effective networking education bachelors business administration finance economic management 2004 wichita state university wichita kansas associate arts accounting business administration 2002 hutchinson community college hutchinson kansas diploma general studies 2000 hutchinson high school hutchinson kansas state kansas life health licensed accomplishments affiliations bba business administration minors management finance economics creative problem solver ability drive revenue provide excellent customer service consistently exceed goals computer literate proficient microsoft word powerpoint produce creative detailed spreadsheets excel