jessica claire resumesampleexamplecom 555 4321000 montgomery street san francisco ca 94105 summary highly organized independent able effectively coordinate tasks accomplish projects timeliness creativity experience supervisor management style motivates staff productivity highlights 8 years sales training experience implemented sale strategies marketing plans optimize sales increase retaining customer numbers 10 years management training facilitating employees head chef 4 years prestigious restaurant education redan high school 1999 accomplishments constantly achieved high quality assurance ratings achieved nearperfect work attendance record trimmed 10 percent quarterly supply budget experience cmc operations manager bossier city la 032014 112016 assist director maintaining staff manages rounding throughout day keeps leadership fully informed immediate condition assigned areas relates staffing cleanliness addition ongoing training supervising motivating department personnel insure schedules covered halo branded solutions call center agent west lafayette oh 112007 032014 handles account inquires customer complaints support issues manages inbound outbound calls resolves client problems maintains improves quality results adhering standards guidelines recommending improved procedures getaround sales agent chicago il 072004 102007 manage monitored maintained sales goals assist placement order refunds exchanges investigated resolved customer inquiries complaints timely empathetic manner process orders person phone explain different customizable features consumers michaels stores customer service alexandria va 012002 062004 ensured superior customer experience addressing customer concerns demonstrating empathy resolving problems spot routinely answered customer questions regarding merchandise pricing maintained clean reception area including lounge associated areas skills addressing customer concerns resolves customer complaints client leadership director personnel pricing quality reception staffing supervising