jessica claire resumesampleexamplecom 555 4321000 100 montgomery st 10th floor summary customeroriented strategicthinking leader project management certificate university california los angeles 8 years experience software development industry deep understanding agile practices sdlc environment wellversed aspects project management inception completion managed stakeholders different industry domains cross functional teams successfully delivered projects agile waterfall sdlc model large enterprises managed digital transformation projects proficiently intersection business technology providing intelligent automation solutions resolve business technology challenges devised innovative solutions optimize business processes possessing excellent communication organizational analytical capabilities always eager advance business goals careful team management skills project management scrum master agile waterfall methodologies software development lifecycle management scrum kanban process pega business process management tool mallage jira rally project management information system confluence documents management tool splunk log analysis tool alm defect tracking tool oracle sql developer use oracle database ms excel product development process optimization automation digital transformationdigital user experience continuous performance improvement leadership strategic planning meeting facilitation requirement gathering requirement analysis root cause analysis resource schedule management excellent communication analytical skills life science banking finance domain education training university california los angeles los angeles ca 2021 graduate certificae project management rajasthan technical university rajasthan 2012 bachelor technology electronics communication certifications pega certified senior system architect pega certified business architect pega certified system architect experience ibm corporation technology consultant contract costa mesa ca 012020 current demonstrated excellence leading production support process allegation platform devised strategic solutions optimize entire process delivered multiple small projects waterfall agile sdlc models managed successful agile transformation teams waterfall agile delivery model collaborated key stakeholders product owners develop project milestones set prioritization deliverables drove decisions necessary time delivery lead kickoff meetings conduct customer interviews generate user stories project requirements manage communication stakeholders run product demos generated technical requirements business needs communicated technical teams collaborated product engineering team members define develop new product workflow models estabi established key performance metrics manages team take action outside comfort zone ensure program success metrics deviate plan record maintained vital business function throughout unexpected events defects managed remediation activities remediat managed post production change requests utilized jira manage product backlog creation grooming prioritization user stories defined project plans timelines managed workflow resources spread across globe achieved completion deadlines schedule managed road map support portal product design development collaborated crossfunctional teams draft project schedules plans updated managed project repositories confluence oversaw workforce schedules allocated resources collaboration lead architect order achieve project goals veritas business technology consultant contract dallas tx 032019 122019 managed digital transformation business processes identified bottlenecks processes implemented new improved procedures policies ease friction improve efficiency collected defined customer requirements produce product scopes managed stakeholders including cross functional teams application users product owners responsible business processs workflow optimization pega platform participated program increment planning agile release train facilitated sprint planning user story grooming sessions decompose business requirements user stories facilitate meetings troubleshooting sessions involving different cross functional teams worked product owners lead architects shape digital transformation strategy architecture processes collaborated internal technology teams third party partners define design deliver user stories customer demand leveraged agile methodologies move development lifecycle rapidly initial prototyping enterprisequality testing final implementation tata consultancy services application architect city 092015092018 designed developed application zimmer biomet usbased global medical device manufacturer track manufacturing process medical devices migrated legacy net based applications american express banking finance pega platform created proofofconcept prototype applications demonstration evaluation purposes conducted requirement gathering analyses business needs devised intelligent automation solutions resolve bottlenecks optimize process supervised offshore development team conducted product demos functional knowledge sharing sessions conducted full lifecycle software development multiple software environments communicated stakeholders gathered feedback customers progress updates worked resolve specific concerns collaborated development team members create integrate high availability solutions pega applications performed functional nonfunctional regression performance tests updated systems conducted root cause analyses formulate countermeasures business missteps improve operations accenture software engineer city 122012 092015 post production project maintenance application covance us bases contract research organization built pega platform aid conducting research various drugs implemented enhancement features improve product functionality extend performance conducted root cause analyses production issues either formulated workarounds solutions suggested change requests communicate status updates stakeholders close issues per agreed slas maintain quality perform testing activities functional system integration user acceptance provided input deadlines designs enhancements documented technical specifications project testing methods future reference assignments