jessica claire resumesampleexamplecom 555 4321000 100 montgomery st 10th floor professional summary selfstarting operations manager offering highlevel experience supervision workover completion operations adept directing work completion consultants completion supervisors successful introducing lean manufacturing increase productivity cut costs completion well organized attentive detail vigilant achieving safety environmental impact reduction objectives exceptional operations manager focused successful team building costcutting operational improvements determined cut costs without impacting quality products services reliable team player committed building highperforming teams seasoned operations manager ager talented leader 10 years experience applying exceptional planning problem solving abilities toward enhancing business plans daytoday activities resultsdriven resilient developing teams improving processes increasing productivity bringing solid understanding industry trends excellent communication skills talent spotting areas need improvement implementing changes strategic approach versatile innovative management professional skilled seeing big picture still also focusing details expertise business development streamlining processes systems skills recruiting interviewing staff supervision employee performance evaluations operations management business development cost control financial management mancial training consulting employee scheduling budgeting staff management strategic planning sales growth pl management education belhaven university jackson ms 122013 master business human resources jackson state university jackson ms 122009 bachelor arts social work work history kenco group inc operations manager flower mound tx 112013 current conducted weekly staff meetings 100 employees motivate staff members address concerns questions plan improvements evaluate progress toward goals offered handson customer assistance assessing needs maintaining current knowledge consumer preferences 200 customers assisted organizing overseeing assignments drive operational excellence developed strategy increase sales drive profits made hiring recommendations increase companys productivity profitability quality workers created employee schedules align coverage forecasted demands completed regular inventory counts verify stock levels address discrepancies forecast future needs monitored cash intake deposit records increasing accuracy reducing discrepancies directed promotion brand loyalty efforts build direct relationships customers established positive effective communication among unit staff organization leadership reducing miscommunications missed deadlines identified resolved unauthorized unsafe ineffective practices set enforced optimized internal policies maintain responsiveness demands devised processes boost longterm business success increase profit levels partnered vendors suppliers effectively manage budget planned resourced personnel logistics operations component exercises resulting highly trained personnel ready act quickly critical roles reviewed shift reports understand current numbers trends investigated resolved departmental nonconformances collaborated process owners refine procedures devise best practices correct quality audit findings worked matrix management environment oversight division level managers operations sales finance human resources safety compliance established administered annual budget controls prevent overages minimize burn rate support sustainability objectives assessed supplier quality maintain tight cost controls maximize business operational performance spearheaded department training appraisals new components trained new employees proper protocols customer service standards assisted recruiting hiring training team members worked matrix management environment oversight division level managers operations sales finance human resources safety compliance bluecross blueshield tennessee inc human resourceoperations manager jackson tn 082003 112013 developed loyal highly satisfied customer base proactive management team customer service strategies strengthened merchandising promotional strategies drive customer engagement boost sales established objectives offer team members clear roadmap help company achieve overall goals 15 introduced new products services increased marketing activities improved customer service drive sales made hiring recommendations increase companys productivity profitability quality workers less 75 retention rate completed regular inventory counts verify stock levels address discrepancies forecast future needs directed promotion brand loyalty efforts build direct relationships customers conducted weekly staff meetings motivate staff members address concerns questions plan improvements evaluate progress toward goals helped planning schedules delegating assignments meet coverage service demands monitored cash intake deposit records increasing accuracy reducing discrepancies assisted organizing overseeing assignments drive operational excellence developed organizational structure outline direct rules roles responsibilities increased employee performance job satisfaction strengthen retention engagement mentored team members enhance professional development accountability workplace offered handson assistance customers assessing needs maintaining current knowledge consumer preferences recognized staff contributions company success foster engagement increase productivity monitored security protect employees customers property strengthened operational efficiency remain costeffective maintaining quality service reduced financial discrepancies minimize threats health productivity business generated repeat business exceptional customer service responded customer concerns friendly knowledgeable service reduced supply expenses cut production costs lowered financial expenditures increase bottom line reviewed sales gross profit report assess company efficiency developed strategy increase sales drive profits compiled financial data comply budget created employee schedules align coverage forecasted demands maintained payroll benefits employees various locations diminished financial discrepancies expert program management maintained company compliance local state federal laws addition established organizational standards organized led staff orientation programs training promote collaboration motivated employees special events incentive programs constructive feedback facilitated onboarding sessions onthejob training new hires bolstering employee job position knowledge skillset initiated maintained workers compensation cases tracking reporting legal mechanics monitored handled employee claims involving performancebased harassment incidents coordinated senior leadership handled managerial needs implementing fresh solutions business strategies collaborated senior management performed benefits analysis corrective action planning bigpicture data capturing mffk social worker city state 092009 122010 completed detailed charts summarize interactions patients booked followup sessions delivered comprehensive therapeutic services children adolescents adults support child welfare prevention services assessed clients abuse neglect compile documentation court reports facilitated family therapy sessions children caregivers siblings remediate conflict build healthy relationships maintained record daily individual activities behaviors pertinent incidents patient analysis assessment interviewed clients families groups assess situations limitations issues implement services address needs service developed facilitated goaloriented psychoeducation therapy groups improve residents quality life collaborated multidisciplinary teams school psychologists teachers administrators implement individualized education plans create offered therapeutic services crises intervention emotionally disturbed children adolescents helped clients develop new coping mechanisms techniques drive behavior modification explained medical care options help families make informed healthcare decisions developed functional behavioral assessment positive behavioral intervention plan identify cause problem behavior formulate strategies address behavior teach new behavioral skills administered assessments developed academic goals based specific disabilities barriers learning formulated treatment plan strategies multidisciplinary teams provide comprehensive continuous care plan testified oath child advocate family court assist child custody decisions interviewed clients family members obtain key information case planning management obtained supplied information coordinating agencies provide best possible guidance dients secured housing medical care employment clients collaborating various community agencies advocated client rights sought solutions tracking monitoring legislation arranging attending meetings congressional lawmakers staff developed treatments casework programs average 8 patients per month visited individuals homes attended group meetings provide information agency services requirements procedures trained specialized foster parents care children severe behavioral emotional needs assessed cognitive abilities physical emotional needs clients determine appropriate interventions counseled individuals families regarding mental health substance abuse physical abuse rehabilitation issues attended 200 hours meetings conferences training courses advance professional knowledge social work maintained regular contact clients calling visiting clients homes skills recruiting interviewing staff supervision employee performance evaluations operations management business development cost control financial management training consulting employee scheduling budgeting staff management strategic planning sales growth pl management work history kroger operations manager jackson ms 112013 current conducted weekly staff meetings 100 employees motivate staff members address concerns questions plan improvements evaluate progress toward goals offered handson customer assistance assessing needs maintaining current knowledge consumer preferences 200 customers assisted organizing overseeing assignments drive operational excellence developed strategy increase sales drive profits created employee schedules align coverage forecasted demands made hiring recommendations increase companys productivity profitability quality workers completed regular inventory counts verify stock levels address discrepancies forecast future needs monitored cash intake deposit records increasing accuracy reducing discrepancies directed promotion brand loyalty efforts build direct relationships customers established positive effective communication among unit staff organization leadership reducing miscommunications missed deadlines identified resolved unauthorized unsafe ineffective practices sale set enforced optimized internal policies maintain responsiveness demands devised processes boost longterm business success increase profit levels partnered vendors suppliers effectively manage budget planned resourced personnel logistics operations component exercises resulting highly trained personnel ready act quickly critical roles reviewed shift reports understand current numbers trends investigated resolved departmental nonconformances collaborated process owners refine procedures devise best practices correct quality audit findings worked matrix management environment oversight division level managers operations sales finance human resources safety compliance established administered annual budget controls prevent overages minimize burn rate support sustainability objectives assessed supplier quality maintain tight cost controls maximize business operational performance spearheaded department training appraisals new components trained new employees proper protocols customer service standards assisted recruiting hiring training team members worked matrix management environment oversight division level managers operations sales finance human resources safety compliance walmart human resourceoperations manager madison ms 082003 112013 developed loyal highly satisfied customer base proactive management team customer service strategies strengthened merchandising promotional strategies drive customer engagement boost sales established objectives offer team members clear roadmap help company achieve overall goals 15 introduced new products services increased marketing activities improved customer service drive sales made hiring recommendations increase companys productivity profitability quality workers less 75 retention rate completed regular inventory counts verify stock levels address discrepancies forecast future needs directed promotion brand loyalty efforts build direct relationships customers conducted weekly staff meetings motivate staff members address concerns questions plan improvements evaluate progress toward goals helped planning schedules delegating assignments meet coverage service demands monitored cash intake deposit records increasing accuracy reducing discrepancies assisted organizing overseeing assignments drive operational excellence developed organizational structure outline direct rules roles responsibilities increased employee performance job satisfaction strengthen retention engagement mentored team members enhance professional development accountability workplace offered handson assistance customers assessing needs maintaining current knowledge consumer preferences recognized staff contributions company success foster engagement increase productivity monitored security protect employees customers property strengthened operational efficiency remain costeffective maintaining quality service reduced financial discrepancies minimize threats health productivity business generated repeat business exceptional customer service responded customer concerns friendly knowledgeable service reduced supply expenses cut production costs lowered financial expenditures increase bottom line reviewed sales gross profit report assess company efficiency developed strategy increase sales drive profits compiled financial data comply budget created employee schedules align coverage forecasted demands maintained payroll benefits employees various locations diminished financial discrepancies expert program management maintained company compliance local state federal laws addition established organizational standards organized led staff orientation programs training promote collaboration motivated employees special events incentive programs constructive feedback facilitated onboarding sessions onthejob training new hires bolstering employee job position knowledge skillset initiated maintained workers compensation cases tracking reporting legal mechanics monitored handled employee claims involving performancebased harassment incidents coordinated senior leadership handled managerial needs implementing fresh solutions business strategies collaborated senior management performed benefits analysis corrective action planning bigpicture data capturing mffk social worker jackson ms 092009 122010 completed detailed charts summarize interactions patients booked followup sessions delivered comprehensive therapeutic services children adolescents adults support child welfare prevention services assessed clients abuse neglect compile documentation court reports facilitated family therapy sessions children caregivers siblings remediate conflict build healthy relationships maintained record daily individual activities behaviors pertinent incidents patient analys analysis assessment interviewed clients families groups assess situations limitations issues implement services address needs developed facilitated goaloriented psychoeducation therapy groups improve residents quality quality life collaborated multidisciplinary teams school psychologists teachers administrators create implement individualized education plans offered therapeutic services crises intervention emotionally disturbed children adolescents helped clients develop new coping mechanisms techniques drive behavior modification explained medical care options help families make informed healthcare decisions developed functional behavioral assessment positive behavioral intervention plan identify cause problem behavior formulate strategies address behavior teach new behavioral administered assessments developed academic goals based specific disabilities skills barriers learning formulated treatment plan strategies multidisciplinary teams provide comprehensive continuous care plan testified oath child advocate family court assist child custody decisions interviewed clients family members obtain key information case planning management coordinating agencies provide best possible guidance obtained supplied information clients secured housing medical care employment clients collaborating various community agencies advocated client rights sought solutions tracking monitoring legislation arranging attending meetings congressional lawmakers staff trained specialized foster parents care children severe behavioral emotional needs assessed cognitive abilities physical emotional needs clients determine appropriate interventions developed treatments casework programs average 8 patients per month visited individuals homes attended group meetings provide information agency vicited services requirements procedures counseled individuals families regarding mental health substance abuse physical abuse rehabilitation issues attended 200 hours meetings conferences training courses advance professional knowledge social work maintained regular contact clients calling visiting clients homes