jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom professional profile jessica isebistqb foundation level certified six years experience working within testing arena mainly manual testing exposure automation ability work effectively technical business user groups meticulous excellent juggling multiple tasks working pressure broad industry experience includes retail corporate investment banking domain skill set good understanding waterfall v model agile development methodologies knowledge sql databases object oriented development knowledge working knowledge automation test tools eg selenium qtp understanding e2e software development life cycle iseb istqb foundation level certified good problem solving stakeholder management skills self disciplined self motivated experience 1 uat senior test analyst 072013 092013 royal bank scotland city project respond complaints management system respond application replacing rbs existing cq system used handling complaints application delivered third party vendor rolled retail corporate centres web based application responsibilities provide expertise planning constructing preparation test scripts apply business functional knowledge including testing standards guidelines testing methodology meet teams overall test objectives set quality center test requirements plan scripts also defect management identify quality gates set passfail criteria quality assurance measure generate daily qa reports report stake holders program board creation regression packs testing identity raise follow change requests work business analysts smes testers support end end testing scenarios managed group testers smes environment quality center microsoft sharepoint visio excel powerpoint 2 test team lead 032013 062013 lloyds banking group city project industry account switchers payments council launching new account switching service current account switch service freetouse service consumers small charities small businesses small trusts designed make switching current accounts one bank building society another simpler reliable hasslefree first time current account switch service backed new current account switch guarantee supported uk banks building societies responsibilities identify help setting test environments working infrastructure environments team defect management participate daily defect triage calls help resolve defects close test summary reporting provide daily test status reports program team change request management system testing functional integration e2e testing environment quality center microsoft sharepoint excel visio 3 test analyst 092012 012013 lloyds banking group city project verde account realignment verde perimeter currently contains c58bn cg branded fixed term deposits fixed rate isa accounts removal requested buyer ensure verde maintains broadly balanced balance sheet part package changes currently discussion buyer three components change removal new sales verde removal rollovers maturity verde removal existing accounts midterm affects c260k accounts responsibilities review process maps within retail commercial work stream setting test environments test process maps individually use pbs personal banking system validate test processes using test accounts support testing work stream within account realignment update maintain quality centre test execution defect management interact work streams resolve issues found testing maintain traceability matrix environment quality center microsoft sharepoint pbspersonal banking systemexcel sql 4 business test analyst 052012 072012 commerz bank city project collateral management lombard risk colline feasibility study implementation services otc ccp derivativescollateral management transformation programme lombard risks colline provides firms comprehensive collateral management clearing solution supporting house clientclearing direct indirect clearers offers flexible functionality rule builders enable clients manage ongoing requirements responsibilities write functional sepecification requirements document based business requirements perform gap analysis maintain issue log apply business functional knowledge including testing standards guidelines testing methodology meet teams overall test objectives ensure testing results easily accessible understandable communicated well development team bas track defects change requests closure using quality center environment test director flash microsoft excel sql xml putty unix 6 test analyst 012011 062012 nationwide building society city project mortgage sales origination mso mortgage sales origination replaces mpos legacy mortgage sales origination application mso provides nbs variety enhanced mortgage features eg switching porting advances across channels including intermediaries branch direct contact centre line responsibilities identification creation test scripts test preparation analysing scripts mapped scenarios involved maintaining test coverage matrix ensure full coverage mapping scripts scenarios worked gap analysis find missing script coverage scenarios helped preparing test data templates involved organising test tools set test team compiled scripts scenarios performed execution test scenarios integration testing environment quality center excel net asp 5 test team lead 072011 042012 santander city project alliance leicester commercial bank integration santander uk partenon systems two critical applications electronic statements pricing billing critical success san uk offering commercial customers responsibilities coordinate lead parallel test two key applications santander corporate plan execute test strategy test plans design test cases execute reporting senior santander management test progress apply test controls define entryexit criteria metrics drive commercial banking migration readiness used ibm mainframe access electronic statements corporate accounts validate worked closely shore work streams resolve issues found testing environment imb mainframes quality center excel sql 2008 7 business analyst 082010 112010 lloyds banking group city project lbg int relc mobilisation part data security compliance team main responsibilities provide daytoday support security processes within organization responsibilities review process maps within retail commercial work stream ensuring security processes requirements met liaising different teams involved live data testing make sure fully compliant use live data testing supported audit team providing necessary information various applications used user groups lbg cbt data provisioning collecting data requirements requests various teams helping provision data review received data requests provide data mining team 8 pmo specialist 042010 072010 lloyds banking group city project critical business testing part data security compliance team main responsibilities provide daytoday support security processes within organization responsibilities sharepoint designing maintenance contributed overall cbt resource management process financial reporting stake holder management single point contact acn resources cbt halifax time reporting management established managed boarding process configuration management 9 test team lead 102009 022010 peugeot city project rcz configurator main aim application users able browse application successfully configure build car view make decision buy also links features explaining various ways buying car booking test drive finance calculator etc application build agile methodology responsibilities defining appropriate tests required associated test data identifying target test items evaluated test effort gathering managing test data attend daily scrum meetings keep update project interact business analysts development team discuss progress evaluating outcome test cycle assist preparation test plans test cases perform cross browser testing ensure high quality accuracy maintained software release provide feedback development team ensure work carried accordance schedule quality requirements environment java microsoft visio excel 10 qa tester 2009 082009 nissan motors city project ipap ipap invoice pre approval process web based workflow system available via intranet allow nissan staff world obtain invoice approvals centralised accounts department involves testing invoice processing active directory different payment methods provides full ipap functionality trading quotations goods delivered responsibilities review system requirement specifications srs functional specifications analyse requirements participate preparing test plan generate test scenarios test cases responsible functional testing manual testing integration testing verified cross checked data database writing sql queries develop detailed test conditions documented test scripts test procedures design execute quality test plans test cases verify reliability accuracy compatibility application train end users coordinate user acceptance testing team interact developers fixing errors generated weekly status reports involved user acceptance testing uat used quality center reporting defects environment quality center qtp excel sql server 2005 11 test analyst 042008 092008 lloyds banking group city project loan origination system application developed find different mortgage products based customer requirements application also support customer tracking mortgage tracking etc project developed deal internal mortgage operations external customers services integrated banking automation system designed handle head office branch office agile methodology used develop application responsibilities identifying target test items tested defining required tests test data gathering evaluating test outcome test cycle involve various iterations update requirements responsible regression integration testing gained good domain knowledge mortgages liase developers facilitate correction defects using defect tracking system quality center tested integration loan origination system third party vendors like experian equifax credit scores third party insurance companies integrating development team understanding requirements design documents actively attend meetings fellow testers groups evaluate progress performance application environment test director microsoft sharepoint excel 12 system tester 012007 012008 natwest bank city project elearning system elearning browserbased application deliver interactive training back office applications ongoing update training new hires application modules content creation publish demonstration training test data mining reporting analysis responsibilities analyse requirements create test scenarios test cases worked closely developers business analysts communicate qa issues testing status testing teams plan execute software tests application components verify software satisfies specified requirements detect errors create training material user guides manuals test material upload publish functionalities performed verifications fixes multiple environments clearly documented andor communicates fix success failures status updates appropriate performed functional integration regression testing actively involved user acceptance testing uat written executed manual test cases system testing integration testing end end testing investigate failures notify development team rectification using test director prioritise resolve competing dependencies order bring complex project qa cycle timely launch produce reports system quality metrics test status provide guidance assistance colleagues aspect test planning execution environment test director microsoft excel