jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom professional summary energetic professional extensive background network administration customer service inventory network security physical security door access control recognized commitment dedication clients well adaptability changing corporate environments possess keen analytical skills excellent communicator also gained knowledge experience field years exposure networking programming network administrator ii currently specializing security network physical proficient microsoft server 20032008 microsoft 7 software retina network vulnerability scanner symantec endpoint protection ge alliance door access control system asset inventory shavlik patch management software skills excellent problemsolving abilities network maintenance system backups excellent communication skills work history windows linux system upgrades network upgrades website maintenance 102008 current system analyst ii network administrator om security team lead byrne dairy stores utica ny serves security team lead ihsarip contract cncs contract duties associated position include anything deemed security nature ranging continuity documentation creation revision updating coordinating contracts isso security matters assists revising continuity operations plan coop business impact analysis bia disaster recovery contingency plans system security plan ssp ihsarip contract cncs contract also assists task getting cots recertified accredited every 3 years assigned assist security team sent fmcsa month vulnerability scanning multiple dot related networks also includes reviewing reports submitted fmcsa security team creating outlines justifications fixes documents address vulnerability found serves deputy team leader combined cmmi project called ca ihsarip security cmmi project formerly two cmmi projects ca vulnerability scanning control project ca patch management plan project project based tasks requirements position cmmi process includes increased documentation making war entries cots intranet utilization microsoft office project maintain execution projects responsible security applications cots physical software sets currently maintains badge security system powered ge alliance responsible creating facility badges employees cots also responsible adding deleting editing door access rights employees badges needed runs reports badge activity employees requested creates maintains documentation associated security system usage facility badges migrated firewall web servers symantec endpoint protection responsible monthly vulnerability scanning cncs network also includes reviewing reports creating outlines justifications fixes documents address vulnerability found placed charge installing managing symantec endpoint protection servers workstations laptops cots corporate network works cncs isso evidence gathering annual assessment security controls assisted recommendation testing configuration deployment manage engine security manager cncs network main point contact turnin government furnished equipment gfe fmcsa completed received certification onsite course infrastructure library itil foundation 082007 current system analyst ii network administrator computing technologies inc city state inventory custodian items purchased idqcpss contract continued task current dotfmcsa ihsarip contract well inventory custodian dos contract cncs contract familiar equipment site fairfax location detailed inventory turn creates greater developed inventorybased practices cots responsible keeping track warranties software hardware used dotit users dot network charge aid requests dotit puts items purchased experienced making office supply orders charge inputting new items editing current items new online inventory system responsible keeping track warranties software hardware used dotit users dot network 092005 current programmersystem analyst computing technologies inc city state primarily deals windowsbased programs operation systems network administration within department transportation dot computer networks cots experienced setting network operating center noc helping designing setting noc currently located 5th floor cots fairfax location performs daily server maintenance duties laid daily task sheet performs application patches well upgrades servers workstations network use shavlik netchk protect later upgraded vmware protect essentials application reviews cots trackit system lists work orders put users network completes work needed orders proficient symantec endpoint protection delivering uptodate virus definitions scheduled scans entire network well maintaining administering symantec firewall policies network knowledge creating editing managing users computers active directory two domain controllers running windows server 2003 later windows server 2008 gained knowledge building rebuilding workstations os windows xp professional windows 7 professional experience building servers run windows 2003 windows 2008 server fair understanding backing data ultrabac understanding extended knowing image restorations reviews warranty list monthly basis see hardware software warranties need renewed create data phone cables well attach walls proficient maintenance use office equipment printers copiers fax machines telephones scanners 052004 092005 accountsales manager spherion sprint city state responsible activation maintenance editing deactivation sprint cellular accounts became expert sprints products plans proficient sales consistently rated top 10 sales area focused giving customers precise friendly experience called handled activation deactivation cell phones responsible helping replacing phone customers cell phone warranty entrusted taking payments customers 011997 052004 shift supervisor kentucky fried chicken kfc city state supervised shift assignments payroll opening setup closing cleanup store managed daily work crews 6 12 people performed daily weekly inventory responsible making food orders personally supervised handling money scheduled cash drawer audits bank deposits education associate science lamar university beaumont tx business administration completed partial training toward degree business computer science 1 1997 high school diploma west brook sr high school beaumont tx received high diploma associate science comptia security cbt nuggets online course online certifications juniper path training ipv6 course learning tree microsoft exchange course learning tree cbt nuggets video training infrastructure library itil foundation certification course cotsbased training online inventory inventory custodian accomplishments infrastructure library itil foundation certification certificate 2009 spot bonus recognition superior service fmcsa cotr skills active directory backup cables closing ca hardware computer networks encryption designing disaster recovery documentation dos editing fax machines firewall general office government image inventory ip isa itil laptops team lead team leader managing access microsoft exchange money microsoft office office microsoft visio windows 7 windows windows xp works network administration network security network networks office equipment os payroll copiers policies printers sales scanner scanners scanning servers ssp switches symantec telephones phones phone trackit transportation uniface upgrades video web servers additional information honors awards 2009 spot bonus recognition superior service fmcsa cotr security clearance public trust clearance department transportation dot department state dos committee national community service cncs