jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom education 042024 bachelor arts finance wayne state detroit mi 122021 associate arts finance oakland community college royal oak professional summary driven human resources professional offering year career history hr roles superior technical communication skills solid background assessing training inspiring new employee personnel well ambitious 10 years experience diverse technical clerical administrative office duties highly skilled time management hr policies appointment setting skills survivability operations ground reconnaissance combat engineering support firing systems installations threat mine neutralization policy improvement recommendations statistical data analysis relationship building dispute mediation problem solving program analysis conflict resolution accident investigation human resources allocation organizational development confidential document control verbal written communication professional courteous multitasking time management appointment coordination report preparation strong organizational skills supply inventory control ease computers technology confidentiality data protection resource coordination allocation judgment decision making database maintenance microsoft office work history remote conferencing meeting note taking critical thinking highly efficient productive administrative procedures social media updating document sorting account investigation data entry reception duties visitor relations calendar management high volume phone inquiries cleaning sanitizing spreadsheet tracking customer service writing editing skills presentation development staff orientation training friendly patient attention detail troubleshooting network issues defect analysis resolution highly professional software evaluation active listening error detection system configuration user training 042021 092021 department information management doim g6 city mi performed various administrative functions including filing paperwork delivering mail sorting mail office cleaning bookkeeping improved productivity initiatives coordinating itineraries scheduling appointments helped employee record keeping including unemployment i9 forms support compliance procedures prepared monthly weekly daily logs using microsoft office suite developed strong written verbal communication skills managed unclassified classified documents maintained permanent files developed team communications information meetings tracked various statistics kept detailed records support g6 functions department status proofread copy written colleagues correct spelling punctuation grammar researched wrote technical articles policy implemented state wide utilized exceptional writing editing proofreading skills produce engaging errorfree content organized material research complete writing tasks worked closely doim management maintain optimum levels security sipr nipr effectively efficiently complete projects reflected scores 2021 ccri command cyber readiness inspection led identification development implementation maintenance security requirements ming statewide established companywide security best practices protocols mitigate risk data breach directed efforts mitigate threats personnel infrastructure reduce risks optimize access critical information delivered network technology training junior team members endusers enhancing knowledgebase team productivity creating sipr sop broke evaluated user problems using test scripts personal expertise probing questions well access diss check security clearances explained technical information clear terms nontechnical individuals promote better understanding managed systemwide operating system software deployments well related software upgrade problems patched software installed new versions eliminate security problems protect data created updated tracking spreadsheets using microsoft office carried daydayday duties accurately efficiently responded emails correspondence facilitate communication enhance business processes produced accurate office files updated spreadsheets crafted presentations support executives boost team productivity provided clerical support company employees copying faxing filing documents handled daily scheduling tasks provided administrative support entire department composed internal external correspondence senior management reviewed documentation eliminate errors 042021 092021 g2 secretary g2 jfhq city mi utilized exceptional writing editing proofreading skills produce engaging errorfree content analyzed developments field update instruction literature carefully documented technical workflows private wiki education newly hired employees researched wrote technical articles edited publications responsible issuing id cards personnel manager identified issues analyzed information provided solutions problems handled number calls per timeframe address customer inquiries concerns carried daydayday duties accurately efficiently maintained office supplies inventory checking stock ordering new supplies needed organized envelopes postage mail correspondence staff management maintaining postage meter coordinating delivery courier services drafted agendas recorded minutes created documents meetings answered multiline phone system greeted callers enthusiastically 112020 022021 covid 19 response team michigan national guard city mi prepared packaged boxes box assembly line phase maintained accurate log instock food supply restocked shelves inventory got low packaged nonperishable food items food bank visitors accurately weighed incoming outgoing food loaded unloaded distribution trucks destination directed volunteer vehicles recipient vehicles distribution trucks hightraffic parking locations helped visitors pick food items donations coordinated logistics distribution trucks include arrival distribution area signin procedures built partnerships related organizations air national guard develop support greater flint community prepared orders shipment inserting associated paperwork tagging boxes scanning barcodes upload package data tracking system achieved production targets maintaining high productivity levels communicating team members regarding orders fulfillment picked products specific routes estimated weight height center balance calculate precise placements prepared orders processing requests pulled materials warehouse packed boxes prepared shipments reduced fulfillment errors using rf scanners quickly pick items proper bins moved boxes organized aisles open floor space enable forklift operators move freely warehouse entered package information companys computer system 022019 042024 25 bravo 156 city mi performed fire team member situational training exercises infantry dismounted battle drills carried defensive offensive data protection operations trained small arms antiarmor indirect fire weapons implemented tactics procedures techniques sipr nipr defense systems supported troops completing air missions training exercises realworld engagements engaged targets lowlight conditions using night vision equipment secured protected military property assets personnel operated maintained armored vehicles monitored conditions field artillery team combat missions suppressed neutralized enemies using smallarms light artillery drone weaponry quickly learned new skills applied daily tasks improving efficiency productivity performed duties accordance applicable standards policies regulatory guidelines promote safe working environment eliminated downtime maximized revenue providing top project quality control received processed stock inventory management system created help desk tickets troubleshot resolved desktop issues determined hardware network system issues using effective troubleshooting techniques built provided basic enduser troubleshooting desktop support cisco systems answered questions provided information customers new software hardware worked software development team reported errors bugs newly released software assisted deployment release fixes trained wint systems snap smart tstthiclos cpn team identified solved technical issues using variety diagnostic tools tactics helped streamline repair processes update procedures support action consistency collaborated supervisors escalate address customer inquiries technical issues whether hub rhn trained supported endusers software hardware network standards use processes resolved issues systems hardware telephones quickly accurately history cisco currently hold 2 cisco badges well training security