information technology manager assistant robert smith phone 123 456 78 99 email infoqwikresumecom website wwwqwikresumecom linkedin linkedincomqwikresume address 1737 marshville road alabama objective 17 years experience applying people process problemsolving technical skills improve individual team organizational performance impassioned team leader mentors purpose understands strong working relationships create great teams product exceptional results skills graphic design photo editing video production assistance layout design document organization timemanagement team collaboration work experience information technology manager assistant abc corporation june 1999 march 2001 managed technology services 250 users managed telecommunications network services norcross location managed supported data center included web database application servers running multiple platforms telephone switching equipment networking equipment video conferencing equipment responsible email dns services 2000 users 5 locations throughout north america responsible 2 million information technology budget implemented managed outsourcing contract first second level helpdesk support 300 users included call center deskside support selected vendor negotiated contract managed implementation managed ongoing relationship vendor information technology manager abc corporation 1994 1999 researched evaluated performance data order provide feedback direct reports provided training well second level support technical issues responsible troubleshooting administration within microsoft active directory environment assisted development incorporation software applications procedures created technical procedures standards preserving integrity security financial data responsible documenting responding issues via ticketing system interviewed potential candidates assisted hiring process education bachelor science computer science auburn university auburn al free resume template copyright qwikresumecom usage guidelines