jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom summary dedicated hardworking history meeting company goals utilizing consistent organized practices ability work pressure adapt new situations challenges posses skills previous job experiences important sales associate position eagerness learn also earth qualities added bonus skills customer needs assessment answering customer questions inventory control procedures teamwork collaboration adaptability flexibility policy procedure adherence product recommendations financial transactions budget records management erecords systems time management effective verbal communication skills education 062018 certifications bachelor science psychology biology college staten island city university new york first aidcpr certified languages arabic work history 042015 092021 medical receptionist billingrecords management specialist medstar research institute alexandria va greeted guests front desk engaged pleasant conversations managing checkin process engaged daily communications internal partners identified documentrelated issues required interdepartmental cooperation scanned paper documents computer assigned identification numbers simplify tracking process contacted document requestors obtained additional information required process document requests used quick response dynamic service skills build relationships kept accounts balance ran daily reports verify totals prepared billing statements verified correct diagnostic coding identified resolved patient billing payment issues demonstrated patient advocacy providing details needed make informed decisions healthcare insurance coverage legal rights communicate insurance companies verify patient coverage event denials offered options patients ensure ultimately receive treatment resolved patientclient issues quickly notified therapist immediately problems escalated adhered established procedures handling sensitive classified documents retain chain custody integrity scanned paper documents computer assigned identification numbers simplify tracking process managed master calendar scheduled appointments providers based optimal patient loads clinician availability checked patient insurance demographic health history keep information current coordinated patient scheduling checkin checkout payments billing supported office staff operational requirements administrative tasks disseminated sensitive patient information coordinated translators offer personalized service individuals diverse backgrounds completed filed financial documentation accounting purposes used computerized data management systems organize immense datasets coordinate care details large patient bases transcribed phone messages relayed appropriate personnel organized paperwork charts reports office patient needs helped patients complete necessary medical forms documentation adhered strict hipaa guidelines protect patient privacy completed patient referrals medical specialists offered ample support team members creative solutions complex challenges regarding scheduling conflict resolution medical care responded correspondence insurance companies verify patients coverage managed multiline phone system pleasantly greeted patients enhanced office productivity handling high volume callers per day contributed helped lead employee staff meetings reporting trends procedures advising leadership resources needed preparing information disseminated maintained current accurate medical records patients referred screened patients make best use resources triage staff serve community members kept waiting room neat organized stacking magazines removing trash cleaning glass 092014 082021 physical therapy technician charles river southside place tx greeted escorted patients therapy area increased therapist patient satisfaction recognizing acting meet various needs maintained patient motivation mental alertness prescribed exercises entertaining engaging conversation emphasized importance physical activity healthy behaviors quality life beyond medical setting offered support patients mental emotional needs enhance physical outcome overall happiness developed rapport create safe trusting environment care accommodate based patients need comfort maintained supply inventory placing orders supplies ran low assisted reception duties like scheduling patients completing follow calls responsible general maintenance upkeep clinic treatment tables equipment exercise area setup prepared patients meet physical therapists monitored patients safety response exercise intensity discuss therapist assistant executed interventions modalities exercise directed therapist assistant increased physician patient customer satisfaction recognizing acting meet various needs inventoried supplies ordered office patient rooms reviewed current literature research update revise educational components communicated physicians provide updates patient care conferred staff discuss evaluate patient information planning modifying coordinating treatment assisted front desk answering phones scheduling appointments filing documents processing payments taught patients live within limits capabilities celebrated successes enhanced practice efficiency completing basic administrative tasks answering calls scheduling appointments arranging files assisted patients employing assistive devices splints braces support treatment goals smoothly assisted positioned secured patients therapy devices support safe treatment protocols offered expert mobility assistance physical support wheelchairs strategies reviewed journals various recourse actions collect information treatment therapies type condition devised creative treatment plans individuals suffering injuries diseases conferred health care staff enhance rehabilitation maintenance function transported patients treatment areas using wheelchairs providing standing support cleaned organized work area disinfected equipment treatment observed patients treatment compile evaluate data patients responses progress reported physical therapist observed patient tolerance status treatment modify treatment program necessary 082015 072017 research lab manager college staten island city university new york city state oversaw daily laboratory operation including assigning students duties supervising performance testing increased recruitment preparing marketing materials communicating parentscaregivers phone person events explored partnerships daycares businesses educational settings ensured proper communication researchers parentcaregiver answered questions clarified concerns maintained materials methods records experimental procedures evaluations data accumulated kept laboratory compliance applicable guidelines laws participated continuous improvement generating suggestions engagge problemsolving activities support teamwork identify technical issues longterm solutions set oversaw quality assurance guidelines laboratory work kept equipment maintained facility clean organized inventory stocked maximize performance managed operational documents produced reports detailing activities maintained confidentiality patient information conform hipaa internal regulatory standards carried daytoday duties accurately efficiently identified issues analyzed information provided solutions problems led projects analyzed data identify opportunities improvement