jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom profile experienced collaborativeminded enthusiastic telecommunications engineering professional 15 years technical organizational experience field operations headend operations network engineering network administration customer service logistics management readily accept new responsibilities maintain focus customer satisfaction fostering collaborative productive environment continually changing growing industry experience telecommunications professional small geographic foot print allowed opportunity take myriad different rolls within organization culminated clearer understanding telecommunications company operates effectively daily basis skills cisco 10k rfsw rfgw10 configured default fully functioning production devices amended cable interfaces upstream channels connectors depi tunnels gigtengig interfaces configured troubleshot rip bgp isis added ip space network interfaces cable bundle interfaces configured tacacs snmp monitoring upgraded ios facilitated linecard installation removal arris c4 e6k configured default config fully functioning production devices amended cable interfaces consisting ucam dcam base configuration turned rip bgp isis added ips network cablemac interfaces performed troubleshootingfailover cnr ipcreated applied ip scopes manually use scope creation tool cnr aquired appropriate ip assignments using ipcontrolipam use iput jumpserver commands verify ip assignment success verify routing ip space locally make amendments needed support troubleshooting tools utilize dnt docsis maintenance check tool drum confluence iput ipcontrol cpm ncm etc training program implementation part sme team assist training implementation new standards processes project management required facilitate organize multiteam communicationscheduling order support device augmentations excellent communication techniques multidisciplinary exposure field isp experience affords unique perspective interoffice communications accomplishments professional experience network engineer ii 112015 current verizon media former oath hillsboro part docsis implement work create deploy approved method procedure cmts operations launched numerous cisco arris cmts chassis seamless migration customers various kma north east southwest mountain states added cmts seamlessly production environment includes turning routing isis bgp multicast pim dsg ipv4 ipv6 communicated aligned resources spanning several departments ensure seamless service migration manage address contention mitigation multiple areastime zones collaborate various teams plan locate necessary hardware equipment teamed isp docsis service group segmentation dnt core team congestion wan interfaces cmts ensure customers best product available perform assist bau projects multiple platforms software code upgrades ip augmentation ipv4 ipv6 dsg implementation spectrum wifi launch 1624 ds channel bonding migrate vrf customers cisco 10k arris e6k maintain polices hpnancm network control managers validate configuration meet corporate standards work peers improve best practices implementation cmts operations volunteered work projects core gig link rehomes entire mountain states new dsg launches ipv6 apm worked diligently create analyze mops method procedures standardize best practices simplify guidance junior engineers network engineer 042009 112015 marshfield clinic wausau wi part docsis implement team worked headend osp deploy new docsis services created method procedures guidance cmts isp field operations single point contact docsis ne kingdom nhvtny launched numerous cisco arris cmts chassis seamless migration customers updated devices services added cmts core routers production environment includes turning routing isis bgp ipv4 etc cmts devices services configured implemented target deadline docsis contact large geographical area available oncall 247 365 days year escalation contact local customers docsis related issues could resolved isp osp network administrator support employees lan performed network management duties required maintain diverse windows environment supported trained various software applications used communications company csg apollo windows etc worked peers multiple departments create best practices troubleshooting docsiscmts operations engineer associate network technician 082006 042009 rcn telecom services modesto ca instrumental completion national backbone project wan redesign allowed redundant fiber ring connect ct vt nh ny core back bone network administrator software support employees lan performed network management duties required maintain diverse windows environment supported trained various software applications used communications company csg apollo windows etc headend technician 102002 062004 charter communications city state worked closely field noc employees determining source signal impairments facilitated repair problems located installed aligned satellite dishes including fine tuning feed horns replacement low noise block converters including multifeed assemblies installed replaced aligned various types offair antennas vhf uhf television radio reception maintained adjusted documented video carrier levels audio video ratio depth modulation audio deviation qam ad levels utilized computer software test equipment variety measurements including satellite alignment rf levels signal noise carrier noise low frequency disturbances composite triple beat composite discrete second order beat depth modulation audio deviation performed proactive reactive monitoring fundamental tasks required testing analysis elements network equipment facilities proficient setup operation headend equipment including limited signal processors modulators demodulators satellite receivers integrated receiver descramblers digital receivers transcoders combining splitting networks laser transmitters fiber optic receivers familiar setup operation cable modem termination systems cable modems basic networking equipment worked closely network engineers facilitate proper operation maintenance restoration high speed data network responsible insuring proper tower site maintenance schedule followed responsible insuring proper otn operation maintenance schedule followed organized optical splice patch panels optical couplers performed appropriate optical connector handling cleaning procedures created maintained schedule minimum supervision associate science madison area technical college madison wi degree continuing education education training affiliations skills net apm ad apollo audio basic bgp cable modems cable cisco hardware config dependable employee relations isp ip isis lan laser mac maintenance schedule windows migration modem network management network administrator network networking networks process improvement processors quality assurance radio reception rip routers routing snmp supervision television test equipment troubleshooting uhf upgrades upstream vhf video wan