jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom professional summary information specialist adept researching scientific technical information requests resourceful energetic resultsoriented multitasker strong data collection analysis reporting skills interprets relays highly technical information various audiences maintaining integrity data findings skills lan protocols security protocols hardware installations enduser support software updates confidential data management device configuration excellent interpersonal skills document review safetyoriented regulatory compliance technical support inventory management quality assurance suicide crisis intervention effective communication ministry development worship service assistance public speaking computer skills regulatory agency regulations risk assessment critical thinking network administration contract management problemsolving skills company policy adherence task prioritization project management industry needs awareness advanced computer proficiency operations management data collection reporting skills part inspection line checking calibration expertise diagnostic abilities equipment regulation operational improvement staff supervision training customer service documentation ms office team building information technology specialist 062014 current marathon petroleum corporation charleston wv secret security clearance troubleshooting team leader hazmat training strong leader supply management quick learner human resources management compelling presentation skills transportation specialist trained security training development conflict resolution risk management training development employee coaching type security clearance overseeing building security security regulations compliance firewalls vpns security products security best practices security vulnerability assessment work history provided tier 1 support nontechnical internal users desk side support services controlled managed server room wireless network server infrastructure audiovisual equipment laptops video conferencing equipment managed customers expectations support technology functionality order provide positive user experience conducted indepth product issue resolution research address customer concerns worked software development team reported errors bugs newly released software assisted deployment release fixes trained supported endusers software hardware network standards use processes documented transactions support interactions system future reference addition knowledge base built provided basic enduser troubleshooting desktop support windows linux mac systems developed maintained strong client relationships ensure delivery exceptional customer service problem resolution performed contract sla oversight facilitation client needs foster account growth trained endusers use software software provided solutions operations issues users system software working closely via phone email live chat web teleconference end users addressed questions concerns end users regarding type program established revised database conferring analysts programmers code retrieve data worked closely management teams plan develop coordinate execute technical strategies aligned clients vision mission purpose researched analyzed information briefing papers reports project papers delivered onsite technical support number employees engaged end users answered questions via email phone website live chat forums identified potential risk update rollouts developed resolution processes performed tests functionality security performance different workstations devices petroleum supply specialist 92f 022012 062014 army national guard north kingstown ri logged transactions real time keep tracking system updated supervised reception storage shipping fuel inspected equipment performed basic repairs conducted scheduled maintenance actions regulated variables temperature pressure maintain optimal flow checked pipelines connections valves every timeframe lubricating connections replacing worn parts conducted general housekeeping functions removing spills organizing supplies completed basic maintenance repairs pumping equipment lines telephoned radioed team members coordinate efficient smooth pump operations took samples products analysis standardized testing circulated chemicals solvents inside processing units timeframe clean interiors performed daily evaluations wells measuring tank levels checking flowlines documenting pressures observed production operations identified safety hazards addressed problems maintain safety personnel maintained wellcalibrated systems keep inspections accurate collaborated operators synchronize product flow pumphouses control contamination inspected parts every timeframe assess quality conformance specifications observed tracked information gauges instruments meters proactively identify address issues completed thorough measurements sorted defective parts tracked inspection results submitted reports outlining data highlighting deviations used automated measuring equipment handheld devices evaluate production documented type type information daily logs uphold company standards meet regulatory recordkeeping requirements chaplain assistant 022010 022012 army national guard pineville la met individuals discussed issues compassionately determined appropriate type involvement meet spiritual needs managed office maintained records files offload administrative duties chaplain provided spiritual administrative leadership church including managing daily operations developing administering annual budget delivering compassionate pastoral care community leading worship services ordinances funerals weddings officiated special services weddings funerals baptisms nursing home services planned conducted worship services wrote sermons worked key church leaders carry church mission prepared daily weekly monthly situational reports higher headquarters operated maintained communications equipment reviewed disciplinary adverse actions made recommendations petroleum supply specialist 92f 022009 062010 us army city state logged transactions real time keep tracking system updated supervised reception storage shipping fuel inspected equipment performed basic repairs conducted scheduled maintenance actions regulated variables temperature pressure maintain optimal flow used type type type equipment unload move load raw materials parts conducted general housekeeping functions removing spills organizing supplies completed basic maintenance repairs pumping equipment lines telephoned radioed team members coordinate efficient smooth pump operations took samples products analysis standardized testing circulated chemicals solvents inside processing units timeframe clean interiors performed daily evaluations wells measuring tank levels checking flowlines documenting pressures observed production operations identified safety hazards addressed problems maintain safety personnel maintained wellcalibrated systems keep inspections accurate collaborated operators synchronize product flow pumphouses control contamination inspected parts every timeframe assess quality conformance specifications observed tracked information gauges instruments meters proactively identify address issues documented type type information daily logs uphold company standards meet regulatory recordkeeping requirements completed thorough measurements sorted defective parts tracked inspection results submitted reports outlining data highlighting deviations checked pipelines connections valves every timeframe lubricating connections replacing worn parts bachelor business administration entrepreneurship colorado technical university colorado springs co associate general studies 082015 lone star college system spring tx high school diploma computer repair 012005 old dominion job corps center monroe va education