jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom summary experienced finance professional strong background aspects accounting financial management ability multitask prioritize responsibilities several high visibility deliverables excellent organizational analytical skills demonstrated ability effectively communicate levels organization core competencies financial reporting strategic planning expansion customer relations management account analysisreconciliations professional experience user acceptance testing process implementation business requirements document brd portfolio alignmentoptimization 042012 current business analyst contractor caliber collision odessa tx responsible support computer applications used division benefits medical eligibility dbme delivery services nutrition assistance food stamps temporary assistance needy families tanf cash assistance ahcccsmedicaid medical assistance programs researching interpreting federal state regulations nutrition assistance cash assistance programs analyze successfully separate policy procedures create proper business rules structured english new systems database support affordable health care act aca partners policy systems teams resolve questions assess user needs recommend changes create internal traininginstructor guide make necessary changes internal procedures performed execution user acceptance testing uat including developing test plans trackingreporting test outcomes focus identifying defects coordinating production migrations validating correct implementation deliverables reviewing key indicators locate correct problems communicate system developers venders process mapping business rules business requirement documents brds local office visits assist participants apply state assistance document new system issues 092007 032012 regional performance manager john wiley sons inc san francisco ca provided consultative support account development region strategic growth expansion initiatives tracked analysis account performance corporate card clients collaborated regional leaders portfolio alignment optimization offered recommendations identified business trends opportunities provided monthly detailed analysis tactical suggestions improve profitability charge volume growth worked tandem team twenty two 22 managers develop share success margin charge volume growth maintained responsibility regional forecasting goal setting annually produced monthly reports regional activitygenerated standard key performance indicator reports supported business unit reviews 022006 092007 manager client incentive payments american express city state directed team five 5 analysts responsible processing corporate card incentive payments 1500 clients provided ongoing feedback direction support process guidance collaborated business partners key stakeholders successfully meet payment deadlines exceeding 250m financial incentive annually acquired incentive payment approvals leadership across lead financial officers lfo global client group business initiated quality control qc client settlements ensured accuracy compliance audit sarbanesoxley requirements meticulously tracked metrics ensure adequate improvement per targets established prepared monthend reporting performed account reconciliations acted subject matter expert project team tasked automation 12m card incentive system 081999 022006 sr financial analyst american express company city state ensured accuracy timely delivery incentive calculation payments contracted corporate card customers us well global markets trained internal external customers corporate card profitability incentive calculations analyzed client contracts prepared annual qc client settlements enforced compliance adhered audit sarbanes oxley requirements established maintained cohesive relationships levels organizational management worked cross functionally seniorlevel midlevel managers successfully identify communicate resolve client issues generated standard monthly key performance indicator reports prepared provided support audit request external internal audits skills msoffice suite agile hyperion essbase sharepoint oracle general legder