david li mobile 4321 1010 email davidlimailcom summary work experience education skills energetic passionate food beverage manager 13 years experience possess proven track record successfully operating restaurants generating revenue increasing profitability demonstrating strong communication leadership skills food beverage director lmn hotel resort group april 2010 present managing operations food beverage outlets deliver excellent guest member experience constantly evaluate guest satisfaction levels focus continuous improvement ensure compliance hotel security fire regulations health safety legislation successfully generated 80 million sales year year last 5 years achieved record profitability restaurant catering operations past four years increased customer base 50 incorporating complete vegetarian section existing menu reduced food labour cost 25 increasing sales food service quality resulting customer satisfaction held 10 seminars food hygiene safety compliance part world food safety program recognized leadership excellence manager year house award food beverage manager opq park hotel may 2005 april 2010 managed fb daytoday operations within budgeted guidelines highest standards maintained excellent levels internal external customer service designed exceptional menus purchased goods continuously made necessary improvements ensured less 15 beverage cost venue successful cost control menu design trained 50 food service workers effectively handling food preparation serving led motivated fb team well recruited trained evaluated talented personnel identified proactively addressed customers needs concerns established targets kpis schedules policies procedures complied health safety regulations reported management regarding sales results productivity bachelor science honours hotel management hong kong polytechnic university 2005 software handson experience ms office pos system language fluent english mandarin cantonese