jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom summary enthusiastic skilled sales customer service 10 years administrative assistance willing continually research learn new techniques deliver excellent customer satisfaction ms office proficient case management excellent telephone etiquette highlights office management hipaa trained abbreviations comprehension database management inventory management efficient accurate exceeds sales goals excellent communication skills managed approximately 500010000 cash credit card sales daily maintained compliance regulatory standards central valley association realtors national association realtors nrds id 156513948 bre 02001089 experienced buyers agentclient management sales presentations lead follow honest ethical techsavvy experienced entrepreneur accomplishments consistently exceeded daily sales targets received 5 exceeds expectations ratings performance reviews experience real estate hostess 052016 current windermere real estate oroville wa travel different locations fill assist staff providing information escorting presenting various properties potential clients realtor 012016 052016 tapestry inc marysville wa follow strict business plan develop marketing strategies built lasting relationships piers clients bre 02001089 american rag specialist 052014 012016 cone health graham wa responsible production sales american rag products driving sales making connection providing macys magic service clients sales 072013 012014 maine health waldoboro participated various incentive programs contests designed support achievement production goalsretained ensured proper handling care 150 existing client accounts issued license codes new existing customers provided base level support company personnel resolved customer complaints concerns strong verbal negotiation skillsdisplayed courtesy strong interpersonal skills customer interactionsmaintained composure patience face difficult customer situations certified pharmacy technician 102012 072013 tapestry inc mashantucket ct entered new patient profiles prescriptions medication input software system worked closely pharmacists used medication input software safely accurately dispense medication strictly maintained customer patient confidentialitymastered heb pharmacy standard operating procedures sops pharmacy technician 042011 102012 fedex rogers mn regularly ordered medication pharmacy office restroom supplies maintained updated records pharmacy files patient profiles charge system files inventories poison controlled drug registries calculated weighed measured mixed ingredients expert precision directed operations increase efficiency minimize patient wait times followed state federal record keeping guidelines legend drugs controlled substances daily use abacus computer system process prescriptions checked stock expired medications entered patient purchases pharmacy cash register handled phone inquiries confirm patients personal insurance information assure accurate prescription distribution sales 082010 042011 saveologycom city state discovering customer needs providing services vast product knowledge cable companies nationwide selling additional company products took daily inbound calls keyentered orders faxes backorders credit memos assigned accounts clientsconsistently met exceeded department expectations productivity accuracy levels technical support agent 082009 2010 advanced technical support sprint city state troubleshoot technical problems like internet malfunction company devices cell phones internet connection cards hotspot devices etc communication skills must displayed courtesy strong interpersonal skills customer interactions troubleshoot voice tower issues maintained composure patience face difficult customer situations high school diploma 1994 block island high school block island rhode island pharmacy certificate 2011 sanford brown institute fort lauderdale fl english korean education languages skills abacus software case management strong interpersonal communication skills database management inventory management office management sales team player telephone etiquette software trouble shooting skills