jessica claire resumesampleexamplecom 555 4321000 100 montgomery st 10th floor professional summary advanced operations manager offering 11 years experience proven success manufacturing production quality assurance leadership highly skilled streamlining operations improving throughput continuous process improvement crossfunctional collaboration accomplished building highperforming teams inspiring staff achieve personal professional goals coordinate manage daily operations organizations numbering 120 employees lead teams problem solve work well pressure excellent computer skills microsoft operations management provide individual collective training support personnel including mentoring skills cost reduction strategies team leadership relationship development unsurpassed work ethic performance evaluations staff management employee relations conflict resolution education wayne state university detroit mi degree medicine pre medicine cass technical detroit mi 061979 high school diploma work history center diagnostic imaging operations manager portland 042014 current protected company assets loss theft damage setting enforcing effective security policies directed daytoday operations focused attainment key business metrics continuous improvement initiatives numbermember management team related direct reports established administered annual budget effective controls prevent overages minimize burn rate support sustainability objectives devised deployed monitored processes boost longterm business success increase profit levels number set enforced optimized internal policies maintain efficiency responsiveness demands developed implemented daily operations plans delivery routes employee assignments promotional strategies reviewed financial reports day investigated variances accounting staff keep records accurate implemented policies standard operating procedures continuous improvement identified resolved unauthorized unsafe ineffective practices inspecting production areas regularly conducted performance reviews quarter offering praise recommendations improvement developed maintained relationships type customers suppliers continual communication action oversaw daytoday operations including supervising numberperson team across number sites sites implemented incident management responses including troubleshooting root cause analysis issue resolution built relationships customers managed accounts drive revenue profit maintained number equipment operational readiness annually established operational objectives work plans delegated assignments subordinate managers brought number new administrative staff handled training mentoring direction maximize productivity developed cultivated lucrative relationships new existing clients effective communication exemplary interpersonal skills listened staff customer issues conflicts deliver solutions propel customer experiences chenega corporation site manager kings bay ga 022011 current monitored coached supervised team 15 employees 2011 delegated assignments based type plans project needs knowledge individual team members maintained scrubber tools machinery good working order efficiently completing prepost inspections established employee work schedules properly staff 7 departments shift oversaw employee attendance record handled payroll ordered new materials sites supervised contractor work processes adherence project schedule inspected cleanliness common areas offices every shift assumed responsibility personnel deployed work site attended weekly meetings client managers discuss safety procedures compliance issues facility maintenance oversaw daily office operations equipment maintenance interviewed hired trained new workers kept sites compliant osha federal state local regulations prevent unnecessary delays complied safe operating practices assessed operational procedures best practices resolved issues employees customers using company policies dover corporation supervisor denver co 072009 current applied strong leadership talents problemsolving skills maintain team efficiency organize workflows meet daily demand adjusted job assignments schedules keep pace dynamic business needs factoring processes employee knowledge customer demands maintained clean wellorganized production areas avoid violations unnecessary work delays due hazards inefficient layouts provided coaching counseling number employees encourage professional growth well meet short longterm goals monitored employee performance provided coaching constructive guidance address areas concern prepared managed work schedules vacation sick time accurately weekly basis handled customer complaints resolved issues adjusted policies meet changing needs affiliations freemason