jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom professional overview seasoned client relationship leader 16 years experience datadriven insights planning account management digital executional excellence demonstrated ability build strong senior level client relationships deliver business outcomes creative problemsolver ability employ inspire transformational account management practices positively impact longterm customer retention revenue growth client management relationship building digital strategy account planning capability leadership vision skills content experience design consultative problem solving measurement performance analysis professional experience account management content strategist lead 012014 current publicis groupe sa san diego ca founded account management team provide leadership across key territories established content strategist insights lead company manage strategic accounts primarily across financial services technology retail travel entertainment verticals achieve 6080 retention yearoveryear 32mm upsell revenue date consult brands marketing content social leadership teams identify new business category trends optimization opportunities mobile branding content ecommerce experiences develop native product monetization strategies across organic paid efforts lead organic platform onboarding strategic brands consult best practices set accounts success lead creation mobile display native video content best practices provide partners directives highest probability audience engagement conversion owned 1mm content partnership learning agenda major retail bank resulting 2x engagement actionable optimizations apply across paid owned channels define account management roles processes enable company scale team improve manager efficiency collaborate crossfunctionally across sales strategy research engineering creative services ad operations identifying new ad products streamlining processes enhancing client experience manage 4 account managers cover midwest east international sales territories set ensure attainment target goals direct report train managers provide ongoing mentorship ensure career client success media supervisor 102010 122013 digitas city state team lead bank america wealth management business units 03121213 assisted media aor role setting crosschannel strategy budget mead johnson 10100312 worked closely internal crossdepartmental team members external agency partners ensure cohesive efforts communication development 360 marketing programs created vision development us trusts 10mm content marketing campaign built midlevel client relationships establishing goto lead media plan strategy financial management consulted media publishers website ad product enhancements targeting reporting capabilities website content layout rich media specifications order increase consideration partnership oversaw negotiations presentations digital strategy media plan recommendations us local market programs several represented 5mm budget managed 10 associate media plannersmedia planners delegating workload setting proper training ensuring career goals set attained associate media planner media planner senior planner 082005 092010 digitas formerly modem media city state eager inquisitive detailoriented entrylevel media professional recognized promoted twice within 2 years outstanding client service strong campaign management effective negotiation skills yielding yoy cpm efficiencies developed strong working knowledge planning buying execution processes awareness direct response performancebased campaigns across multiple cpg clients including kraftfoods heineken autonomously managed execution delivery several media campaigns including awardwinning custom content portal partnership owned measurement tagging strategy focused media partner performance insights inform optimizations owned measurement planning kraftfoods crm site traffic goals couponing initiatives managed 5 associate media planners media planners setting smart goals conducting yearly reviews overseeing work quality education bachelor science business administration marketing international business villanova university villanova pa london school economics political science london england fulltime study abroad student one year 2004