robert smith volunteer client advocate contact details 1737 marshville road alabama 1234567899 infoqwikresumecom wwwqwikresumecom personal statement highly qualified individual offering 20 years social service experience results focused effectual leader proven ability develop maintain programs talent proactively identifying resolving problems eliciting program support referrals volunteers donations ability collaborate agencies ability work diverse groups walks integrity work experience volunteer client advocate abc corporation july 2014 september 2015 responsibilities collaborated team various professions develop program providing social supportive services first time female felons established measures tracking progress clients assisted clients charged felonies accessing services assist developing life skills prevent reoffending connected clients mental health substance abuse services needed assisted women building resumes finding employment applying benefits advocated behalf clients courtroom judges attorneys family criminal court conducted needs assessment clients jail client advocate abc corporation 20122014 responsibilities resolved questions regarding clients mortgages including payments escrow documents web services utilized varienty programs respond client inquiries assisted training new client advocates reviewing call structures client satisfaction requirments recognized management client compliments received 100 client satisfaction award skills used trianing client satisfaction call structure mortgage information training education bachelors psychology august 2009university oklahoma norman ok skills microsoft office type average 88 wpm customer service management data entry coaching languages english native french professional spanish professional interests climbing snowboarding cooking reading references reference 1 company name reference 2 company name free resume template copyright qwikresumecom usage guidelines