jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom professional summary us citizen dod caf public trust clearance seeking position fastpaced dynamic environment apply professional skills field ms sql server middleware utilizes existing ms sql server middleware products mq iib strong work ethics technical interpersonal skills ms sql server 2000 microsoft sql server sql server proficiency sql database systems sql server systems configuration systems implementation computer systems efficiency systems upgrading systems installation skills credit card systems maintaining filing systems sql understanding sql databases pos systems knowledge network security systems computer systems knowledge managing programs unix linuxsolaris hpuxaix ms sql server administrator 032015 current southeastern grocers city state work history increased customer satisfaction resolving product service issues saved amount implementing costsaving initiatives addressed longstanding problems worked type customers understand needs provide type service resolved type problems improved operations provided exceptional client support maintained excellent attendance record consistently arriving work time developed team communications information type meetings middleware system engineer 032013 032015 metlife city state project includes setup new mq environments upgrade new version mq creating fte agent distributed platforms involved troubleshooting testing production issues relating mq iib distributed platform zos platform supporting application development life cycle process setting new fte processes using advance mq technology mft managed file transfer writing new xml process creating monitors tracking mqmon transferring data support application areas installing configuring mq new servers new projects various platforms installing configuring fte fte clients new servers preparing new data transfers upgrading mq fte clients agents new versions available creating updating monitors tracking fte file transfer process supporting fte process qa production daily file transfer failure providing 247 call support supporting mq fte broker related issues familiar edi integration using axway training creating documents supporting engineers support team tech analyst middleware 072011 022013 bank america city state worked cashpro area project includes setup new mq environments build deploy use mq involved setting mq various platforms troubleshoot issues relating websphere mq supporting application area production nonproduction issues major projects responsibilities include install mq aix solaris linux servers defining mq objects solaris linux windows servers using scripts setup websphere mq clusters simplifying administration also high availability setup oam ssl security among mq infrastructure monitoring queues channels installed latest fixes patches ibm setup exercising disaster recovery high availability queue managers creating new execution group setting http port setup remote administration queue managers created clusters queue managers achieve load balancing also simplify overall administration processes participating problem identification resolution development test acceptance production environment worked ibm support installing latest patches mq ibm providing 247 support mq issues distributed well zos servers tech analyst mq message broker 092008 072011 state farm city state project includes setup new mq environments upgrade new version mq zos platform involved troubleshooting testing production issues relating mq distributed platform major projects responsibilities include defining mq objects aix solaris linux zos windows servers using scripts creating allocating page sets mq objects mainframe servers setup websphere mq clusters simplifying administration high availability setup oam ssl security among mq infrastructure monitoring queues channels installed latest fixes patches ibm setup disaster recovery high availability queue managers setup remote administration queue managers setup triggers channel initiators setup qpasa appwatch monitoring tool building custom scripts troubleshooting debugging message flows using trace nodes error handling nodes tuning performance applications worked ibm support open pmrs installing latest patches mq wbimb ibm using spme zos environment providing 247 support mq issues distributed zos servers associate science accounting business management university dhaka dhaka bangladesh education