jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom professional summary knowledgeable skilled operations billing manager many healthcare specialties 20 years experience specializing revenue cycleaccounts receivable demonstrated success overseeing operations analyzing trends implementing successful changes results driven strong attention detail enthusiastic taking billing operations next level proactive leadership team building oversight coaching development organize drive operations effectively develop enact company policies increase organizational operation efficiency retain strong leadership interpersonal skills advance strategic plans objectives skills medical dental billingcoding develop perform inservicestraining microsoft office quickbooks excellent people skills customer service credentialing accounts payablereceivablepayroll relationship team building work history 032012 current operations manager catholic charities hudson fl effective leader closing processes financial reporting work flow planning supply chain management management information systems policies procedures implementation business operations start upset llc related business operations including government regulations durable medical including client contracts insurance participation accreditation performed managed billing collection customer service reporting functions office generating 35 million annually oversaw office accounting functions apar payroll keep finances accurate current developed maintained officeemployee manuals including hipaa maintained computer software physical filing systems worked company owners assess approval coding requirements develop operational improvements implement policies enhance collaboration team members streamline processes increase team performance managed coding fee schedules price changes processed month end procedures prepared vendor invoices processed incoming payments maintained office supplies inventory checking stock ordering new supplies needed 092015 032019 billing manager cargomatic los angeles ca directed operations busy 10 person billing department servicing 8 office locations 400k monthly revenue managed daily revenue cycle operations point prior approval registration claim submission collection denial management reviewed billing problems researched issues resolved concerns worked office managers improve practices processes completed ontime accurate monthly closing processes generating revenue collection reports management review aid financial business decision making created new standard operating procedures error tracking system improving billing accuracy cash flow resulting office locations keeping industry standard 5 monthly error rate trained developed team members managers billingaccounts receivable systems coding policies build cohesive groups promote best operational performances maximize revenue installed benchmarks goals billing staff maintain resulting 9798 monthly collection rate assisted accounts payable processing provider commissions payroll oversight call center customer service worked closely providers perform credentialing enroll participation insurance plans 081997 032012 ownerpresident chief executive officer independent billing services city state owned operated medical dental billingconsulting company servicing large volume cliental contracts 70 providers many specialties large small practices managed ar resulting monthly collections 700k operated trained developed billing staff 15 high functioning individuals performed full billing services charge posting claim submission ar followup collections strong financial stewardship oversight feedback striving maximize client collections managed daytoday business operations including accounting finance hr marketing public relations devised deployed monitored enforced processes boost longterm business success maximize efficiency increase profit levels solidified client relationships team building billing staff office staff key management levels demonstrating ability service support seamless professional consistent manner adding value relationship conducted weekly meetings billing staff monthly meetings client providers office staff addressing problematic accounts coding policy changes opportunities improvement resolving routine questions boost morale worked closely clients finance personnel operations officers providers office manager providing feedback monthly reporting forecasting setting benchmarks geared achieve maximum revenue developed performed customized inservicestraining clients staff based need insufficiencies identified billing ar processes tracking trends order enhance departmental performances software implementation conversions training month end processingprocedures monthly reporting input income expense details quickbooks track business finances address variances fee schedule analysis set fees fqhc billing federally qualified health care centers education high school graduate equivalency certificate ged penn hills high school certificate business administration courses boyce community college plum pa