jessica claire resumesampleexamplecom 555 4321000 montgomery street san 9 francisco ca 94105 professional profile professional certified project management professional pmp experienced professional strong leadership relationshipbuilding skills 10 years experience project management implementation methodologies processes best practices expertise project portfolio management solid knowledge pmo pmi itil six sigma bpm methodology skilled managing crossdepartmental teams professional successful building strong professional relationships skilled mentor mediator excels bringing best team members core qualifications process improvement multiunit operations management quality assurance control organized resultsoriented relationship building microsoft office suite expert project development lifecycle detailoriented education espm porto alegre 2008 mba project management espm porto alegre 2003 mba marketing ulbra canoas 2000 bachelor computer science objective portfolio project management related experience apple inc pmo coordinator sacramento 112009 112013 responsible project management office implementation sap partner quality program defined project deliverables monitored status tasks drafted action plans led meetings department executives review project status proposed changes collaborated crossfunctional teams draft project schedules plans updated managed around 20 project databases audited work plans offered recommendations improvements served single point contact project scheduling changes assisted validation technical scope opportunity including project team assumptions constraints development organizations internal processes improve methodology used project asap best practices run sap responsible analysis redesign key processes company using aris solution manager dxp enterprises project manager auburn 102008 102009 responsible support erp system sap based service level agreement sla slo delivered status reports stakeholders budgeting planning purposes collaborated crossfunctional teams draft project schedules plans monitored costs timescales resources strong skill performance control scope time cost quality monitored team progress enforced deadlines coordinate sap projects different sectors consumer products public sector retail banking industrial machinery components based asap accelerated sap methodology partnership pmo ymca maryland teacher carroll county 072008 112008 taught fundamentals project management course mba project management sicredi project methodology analyst city 022002092008 management portfolio development indicators kpi key performance indicator participated implementation project corporate methodology based pmbok best practices provided onsite training drafted action plans led meetings department executives review project status proposed changes methodological support teams company coordinate internal external audits developed slideshows forms media present project progress executive team executed proof concept implementations validate project feasibility ms develop web project analyst city 082000022002 collaborated product engineering team members define develop new product company managed road map product design development coordinated qa testers endtoend unit testing postproduction testing led working groups develop mitigation strategies prepare standard operating procedures analyzed requirements used systematic approaches implement document tasks recommended executed plans improve development tools processes organized held meetings stakeholders contractor product teams customers extracurricular activities kensington academy english david game general english london uk project management office portfolio management pm tech porto alegre brazil agile project management scrum pm tech porto alegre brazil itil foundations v3 rhino consulting porto alegre brazil process modelling bpmn automation processes bpel projeler porto alegre brazil six sigma continuous improvement espm porto alegre brazil managing projects using critical chain method j2da consulting sao paulo brazil interests interested arts cinema advertising music books internet