jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom professional summary powercenter client tools mapping designer repository manager workflow managermonitor server tools informatica server repository server manager expertise data warehousedata mart ods oltp olap implementations teamed project scope analysis requirements gathering data modeling effort estimation etl design development system testing implementation production support developed stored procedures functions views triggers complex sql queries using sql server tsql oracle plsql prepared unix shell scripts automation etl processes using unix shell scripting integrated various data sources multiple relational databases like oracle11goracle 10g91 ms sql server db2 teradata vsam files flat files staging area ods data warehouse data mart experienced automation scheduling tools like autosys controlm handson experience across stages software development life cycle sdlc including business requirement analysis data mapping build unit testing systems integration user acceptance testing excellent interpersonal communication skills experienced working senior level managers businesspeople developers skills wipro feb 2015 current operating systems windows 200820072005ntxp unix msdos etl tools informatica power center 9186858171 designer workflow manager workflow monitor repository manager informatica server databases oracle 11g10g918i ms sql server 20082005 db2 v81 teradata data modeling tools erwin ms visio olap tools cognos 8081828470 business objects xi 126x5x obiee 10134 10133 languages sql plsql unix shell scripts c autosys controlm testing tools qtp winrunner loadrunner quality center test director ibm july 2012 feb 2015 crm tools salesforcecom salesforce technologies apex classes test classes soql sosl visual force lightning pages pages component controllers etl scontrols triggers custom objects web services validation rules workflows dashboards reports sandbox development testing salesforce api tools eclipse apex explorer offline edition app exchange data loader languages c c java plsql apex ajax c cognizant apr 2009 till apr 2012 java jsp servlets ejb struts spring hibernate ajax javascript javabeanjb axis framework webservices soap wsad ibmwebsphere iplanet web server html dhtml xml oracle db2 sqlplsql unix perl ksh vi editor windows nt rational rose uml ms project planview pvcs hp quality center sccs experience 022015 current consultant benefitfocus wv state projects worked catholic health initiatives microsoft developed powercenter workflows sessions set power exchange connections database mainframe files developed logical physical data flow models etl applications proficiency developing sql various relational databases like oracle sql server provided system application administration informatica powercenter power exchange designed developed automated supported complex applications extract transform load data experience dimensional modeling using star schema snowflake models understand business rules completely based high level document specifications implements data transformation methodologies created unix shell scripts run informatica workflows controlling etl flow developed olap applications using cognos 8bi framework manager cognos connection report studio query studio analysis studio extracted data enterprise data warehouse support analytical reporting corporate business units strong relational database design concepts extensively worked informatica performance tuning involving source level target level map level bottlenecks identified managed interfaces service levels standards configurations strong data warehousing etl experience using informatica 9186185817 042012 022015 operations manager gardaworld east saint louis il projects worked apmm damco safmarine extensive experience salesforcecom development life cycle application design patterns integration patterns deployment planning experience working crossfunctional teams identifying business requirements supporting salesmarketing efforts experience sfdc development implementing apex classes apex triggers visual force pages controls forcecom ide eclipse soql sosl plugins core experience crm business processes like forecasting campaign management lead management pipeline management order management account management case management worked pardot functionality pardotab testing auto responder emails pardot email rendering proficient dealing functionalities related sales cloud service cloud marketing cloud community cloud custom cloud analytics cloud developed recommended crm roadmap customers financial domain experience working agile methodology scrum methodology waterfall model testdriven development created test scenarios sandbox production environment migrated code deployment upon successful testing extensive exposure black box testing smoke testing usability testing endtoend testing system testing regression testing user acceptance testing uat created customized ui per client application requirements using visualforce expertise business analysis methodologies iterative software development life cycle sdlc relation phases rational unified process rup experience data migration act excel ms outlook using data loader data import wizard sfdc data export mass delete informatica experience creating page layouts search layouts organize fields custom links related lists components record detail working different aspects web services xml wsdl soap rest 032009 032012 senior system executive ecs federal indianapolis projects worked sears kmart bridgewater good understanding production environment operation dba unix windows os exchange remote server management domains serves single point contact service delivery service linestechnologies manages delivery communications sending geo end customer ensure relevant governance interlock sending geo technical service lines define servicequality improvement plan responsible service quality service delivery performance drives service excellence real time continuous followup global support teams critical incident resolution manage coordinate activities overall ticket life cycle collaborates peer operation leads enterprise systems networks information security ops leads deliver customer focused service chairs change advisory board cab emergency change advisory board ecab meetings obtains authorization submitted change requests change authority ensures post review exception changes evaluate change addressed real perceived exception condition utilizes change management reporting system monitor track changes supported web based applications using jsp servlets javascript ajax struts framework html xml dhtml interacted end users answer questions day day operation brokerage account opening maintenance work flows designed developed implemented code using java corba oracle jdbc four major modules worked full software development life cycle sdlc using rational unified process rup methodology supported integration testing uat various small big initiatives number users worked windows servers iis servers sql servers net applications support administration worked installing windows servers os iis sql servers deployed net applications using powershell octopus release manager supported deployed maintained troubleshoot various net applications web services hosted various versions iis web servers 70758085 sql server azure production environment use deployment tools like octopus vsts release manager deploying application provided working environments sqauatperf test teams also performed zero downtime production deployments 072005 032009 subject matter expert hcl city state projects worked att british telecom handled team 18 technicians provided support soho networking environment analyzed software hardware network systems various transmission systems configured installed routers switches wireless controllers evaluated complex computer systems assess vulnerability risk develop administer disaster recovery plans responsible analyzing testing isolating repairing network customer issues standard network services expected dns dhcp ntp tftp http ftp smtp ssl snmp etc establish connectivity via dialup modem dsl cable modem deployed maintained lan wan servers switches routers wireless network systems resolved voice data based issues mpls circuit issues configured vpn connections dynamic routing protocols network latency internet connection education training 032007 bachelor science mechanical engineering tagore engineering college india