jessica claire resumesampleexamplecom 555 4321000 100 montgomery st 10th floor professional summary talented job title offering number years experience topnotch abilities organizing workflows solving complex problems making accurate decisions based sound judgment analytical strengths experienced leading teams driving type type type projects organized dependable candidate successful managing multiple priorities positive attitude willingness take added responsibilities meet team goals skills multitasking abilities critical thinking responsible written communication computer skills analytical skills education university vermont burlington vt 051987 bachelor arts math mount abraham union high school bristol vt 061983 high school diploma accomplishments documented resolved issue led results used microsoft excel develop inventory tracking spreadsheets achieved result completing task accuracy efficiency work history leidos information technology professional framingham 0619 current work departments clients determine resource requirements procure desktops laptops based department individual needs skills advise departments move current server functions individual computers central servers coordination saa project planningsoftware upgrades inquiries hardware recommendations evaluated issues new versions required webbrowsers enterprise applications enforce security policies encrypting hard drives uvmowned systems resolved issues corresponding keys failed managed devices first pgp ability enrolldelete systems coordination identity account management resolved encryption key issues instructed individual users usagepolicy ensuring drives encrypted continued practices assistance encryption method changed microsoft bitlocker diagnose repair computer hardware software investigate networking issues perform troubleshooting determine whether hardware network source source problem coordinate details findings network services continually assist departments costsaving plans reduce funding spent individual printer toner replacements moving 56 year replacement plan desktops laptops quinnipiac university workstudy program coordinator mount carmel ct 061995 091998 led onboarding activities undergraduate student employees find positions interest related studies major uvm departments offcampus nonprofit agencies earning federal funds per eligibility financial aid managed federal program funding eligible students provided initialcontinual guidance communication department staff supervisors hiring managing ws students campus positions ensured offcampus supervisors aware responsibilities tracking student hours worked authorizing payment via peoplesoft maintained federal regulations accordance required 19 forms instructed department supervisors accurately verify identity employment eligibility student employees verified accuracy completion documentation information submitted human resources tracked earnings accordance changes eligibility reported suspected student fraudulent activity coordination student affairs suspected fraudulent authorization departments student hours worked financial aid director provided yearend program financial information financial aid office initialized process reducing paper output job information created first workable online format available jobs viewing students project saved huge amount time energy beginning school year developed interest computer technology time decided pursue line work university vermont financial aid office financial aid assistant city state 041989 051995 began data entry specialist quickly learned financial aid process distribution funding grants loans workstudy involved multiple areas checked figures funding parameters correct entry mathematical accuracy proper codes guided students claires financial aid processes including completing necessary forms documentation submission deadlines performed wideranging administrative financial servicerelated functions assisted workstudy program manager became familiar federal program student payment process assigned oversee firstever online pc computer transaction federal pell program monthly awards performed endofyear balancingaudit two million dollarplus program selected oversee replacing general grantfund allocation students specific grants based student attributes major home location etc performed specific functions assistant director financial aid set first interoffice lan printer began learn basic computer skills worked closely michael grundhauser mark mckenna others saa relayed communications run specific allocation programs funding