jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom professional summary multitalented solutionoriented highly analytical professional wide range skills systems installation configuration upgrading maintenance skillful administration troubleshooting expertise range microsoft os windows server products proficiency grasping new functional concepts quickly utilizing productive manner skills designing configuring implementing active directory services match company needs extensive experience configuring hp dell ibm cisco apple products optimal true put experience azure compute technologies configuration match business needs experienced aws compute technologies ec2 components lambda batch elastic beanstalk work history 032019 current network support engineer interactive brokers llc west palm beach fl setup servers network devices office use system monitoring patching configuring installing firewall equipments devices example fortinet watchguard sonicwall configuring installing firewall equipments devices example fortinet watchguard sonicwall provided technical support execute complex technical solution high availability managing configuring network devices managing configuring disaster recovery solutions using aws azure platform high availability productivity identify recommend needed optimal infrastructure improvements maintained network documentation hardware configuration licensing planned execute server deployments network setup virtualization environments windows hyperv vmware exsi citrix xenserver 112013 112015 system administrator ipg photonics corporation cincinnati oh install optimized configured new servers application upgrades existing network environment per requirements experienced system automating administrative tasks using configuration management tools managing configuring network devices managing configuring disaster recovery solutions design network infrastructure resources based hipaa compliance regulations maintained network documentation hardware configuration licensing planned execute server deployments network setup protected company reputation built loyal client base working relentlessly resolve problems improve customer satisfaction implement develop tested installation update file servers print servers application servers departments 022005 012009 system administrator education 2012 2003 2009 certifications comptia network ipg photonics corporation oxford provided technical support include windows xp ms office printers network operating systems enduser software applications coordinate install enduser hardware conjunction offsite clients vendors respond help desk calls andor remedy cases determining problems coordinate solutions escalate technical issues needed document log activities update inventories control logs tasks manage customer relations setup 2003 server windows operating workstations installed various proprietary commercial software computer laptop checked systems compatibility errors closing ticket request followed policy procedures according organizational process pc network technologies certificate computer networking asher college st thomas aquinas college san jose ca business management business management st aquinas senior secondary accra workshops pacific institutes thought patterns success acms managing vmware cloud os aitps intro project management high school diploma st cecilia jss accra ghana microsoft windows 7 mcts microsoft certified technology specialist ccav citrix certified associates virtualization mcsa microsoft certified solutions associate mcse microsoft certified solutions expert ccna cisco certified network administrator ccnp cisco certified network professional less 1 year skills designing configuring implementing active directory services match company needs extensive experience configuring hp dell ibm cisco apple products optimal true put experience azure compute technologies configuration match business needs experienced aws compute technologies ec2 components lambda batch elastic beanstalk setup servers network devices office use system monitoring patching configuring installing firewall equipments devices example fortinet watchguard sonicwall configuring installing firewall equipments devices example fortinet watchguard sonicwall work history 032019 current network support engineer pinnacle technology inc monterey ca provided technical support execute complex technical solution high availability managing configuring network devices managing configuring disaster recovery solutions using aws azure platform high availability productivity identify recommend needed optimal infrastructure improvements maintained network documentation hardware configuration licensing planned execute server deployments network setup virtualization environments windows hyperv vmware exsi citrix xenserver 112013 112015 system administrator monterey computer corporation monterey ca install optimized configured new servers application upgrades existing network environment per requirements experienced system automating administrative tasks using configuration management tools managing configuring network devices managing configuring disaster recovery solutions design network infrastructure resources based hipaa compliance regulations maintained network documentation hardware configuration licensing planned execute server deployments network setup protected company reputation built loyal client base working relentlessly resolve problems improve customer satisfaction implement develop tested installation update file servers print servers application servers departments 022005 012009 system administrator towers computers accra ghana provided technical support include windows xp ms office printers network operating systems enduser software applications coordinate install enduser hardware conjunction offsite clients vendors respond help desk calls andor remedy cases determining problems coordinate solutions escalate technical issues needed document log activities update inventories control logs tasks manage customer relations setup 2003 server windows operating workstations installed various proprietary commercial software computer laptop checked systems compatibility errors closing ticket request followed policy procedures according organizational process