jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom professional summary resultsoriented business leader 4 years experience daytoday business operations management effective liaison key clients accounts external business stakeholders offering ability leverage trends across industries markets derive solutions approaches focused creating value customers profitability company demonstrated ability streamline processes efficiency productivity wellversed applying multifaceted approach managing safety operations productivity across multiple business lines comfortable fast paced environment proficient communicator ability synthesize deliver complex information diverse audiences customer service management performance assessment goal setting cost reduction skills decision making problem anticipation resolution recruitment hiring team leadership work history operations manager 082019 current cnh industrial co co define requirements transportation operations ensure implementation new strategies initiatives effectively meet exceed company requirements customer expectations develop deploy transportation operational management solutions establish business controls processes support regional transportation operations identify deploy broad range customer costsaving initiatives established processes identify growth opportunities current new customers perform account management functions customer identify manage operational riskssecurity practices communicate customers vendors operations ensure customer commitments met establish procedures maintaining overall company quality objectives manage reporting requirements laid customer monitor tm system performance ensure integration processes flowing smoothly recruit manage 3rd party contractors daily ensure completion deliveries directly manages impact gross profit generated market established administered annual budget controls prevent overages minimize burn rate support sustainability objectives worked matrix management environment oversight division level managers operations sales finance human resources safety compliance reviewed shift reports understand current numbers trends set enforced optimized internal policies maintain responsiveness demands assessed supplier quality maintain tight cost controls maximize business operational performance operations manager 082017 current cnh industrial germantown tn comanaged business activities 50seat capacity public relations responsibilities establishing maintaining customer satisfaction managed entire operation business including delegating responsibilities inventory shippingreceiving payment bills bookkeeping accounting started route zero customers built profitable route review sales goals coordinate staff achieve new goals teach promote new products existing player base managed administrative logistics events planning including contract signing fee collection event booking event promotions executed ontime underbudget project management complex issues senior leadership solicited feedback clients assess event success uncover opportunities improvement coordinated schedules timelines events applied performance data evaluate improve operations target current business conditions forecast needs business account executive 082017 082019 comcast corporation arlington va responsible sale integrated communication structure smalltomedium business customers develops relationships individual businesses community positions comcast brand key components sales strategy keeps comcasts touchstones generates new leads targeted businesses various prospecting activities including cold calling canvassing customer referrals partner relationships focuses goal achievement results driven managed mapped prospected segmented geographical territories collaboration within inside sales team members assists developing sales territory including cultivation local business partnerships organizational affiliations consistent exercise independent judgment discretion matters significance presented strong analytical skill analyzing clients current services determining right products customer would need based usage projections constantly monitored requirements tailored contracts needed retail sales consultant 092010 082017 liveatt daytona beach fl leverage educate customers att products services gain agreement confirm understanding resolve customer billing concerns thoroughly examining bill explaining charges identify partner develop att win local initiatives handle administrative aspects sale including completing customer contracts warranties pulling products inventory accepting customer payments filing completed orders maintain strong knowledge company products accessories pricing plans promotions service features lead team acting assistant store manager management present duties included receiving inventory ensuring trainings completed downtime observe report back available opportunities small business professional former bni west hartford member aiding region small business lead generation chamber commerce west hartford member partner local small business team help generate leads hosting cold calling email blasting sessions build revise business proposals new existing business customers continue develop maintain relationships new existing business customers accomplishments currently hold record revenue gross profit generated quarter xpo completed agreement would move entire municipality bloomfield comcast att business expert 2012 2013 2015 2016 associate arts business management 062015 university phoenix tempe az education