experience education skills jalen stroman 536 tiffany vista san francisco ca phone 1 555 478 9915 senior project manager pmo new york ny 062015present may manage mentor employees within function including goalsetting performance planning feedback appraisals development training record delivering projects time costs quality adding continuous improvement internal project management practices assist business applications management team balance tasks across resources including business third parties optimize efficiency critical path contingency planning management within project environment provide guidance training support use methodology principles themes processes manage project monthly highlight reporting site data input portfolio management tracker project manager pmo boston 042011 122014 create manage crossproject schedules localization quality assurance teams developing project budgets tracking actual costs formulating contingency plans reduce financial risks ongoing efforts assisting resource management process project willingness learn new systems processes eye make things better diplomatically enforce use standard project management processes tools identify track manage resolve project issues analyze challenges problems process breakdowns ensure lessons learned improvements documented communicated future project implementation project manager pmo chicago il 082007 122010 support consolidation project status information progress reporting cio global senior management team maintain increase quality global project templates tools including pmo intranet site develop update project plans listing tasks resources target dates work managers manufacturing business development quality assurance departments necessary establish build timelines carries duties compliance established business policies create manage project plans scratch ms project software tools run weekly core team project meetings prepare agendas minutes complete weekly project status reports run biweekly steering team meetings create powerpoint presentations university south florida bachelors degree engineering create manage crossproject schedules localization quality assurance teams act project leader drive consistent organized processes collaborate teams ensure project goals objectives deliverables achieved blizzard quality standards assess monitor document communicate project scope status risks key learnings project stakeholders identify track manage resolve project issues gather document project related business functional creative information project lifecycle maintain indepth understanding products related localization testing procedures design analyze project kpis line pmo strategy order drive continuous improvement follow change management processes capture change requests communicate impact request stakeholder decisions execute changes applicable 35 years experience software project management