jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom summary organized motivated employee eager apply time management organizational skills various environments organized motivated employee eager apply time management organizational skills various environments seeking opportunities expand skills facilitating company growth skills customer relations decisiveness multitasking mastery leadership skills staff development experience registration representative 082021 current mayo clinic bruce wi training mentoring rules regulations switchboard operations hospital admissions policies welcomed patients facility assisted registration signin process responded incoming department phone calls directed callers appropriate team members based need processed cash debit credit card payments services rendered printed receipts detailing services scanned required documents insurance cards include patient charts adhered hipaa guidelines maintained integrity hospital policies procedures verified patient information including demographics income insurance input epic system kept processes moving along smoothly wait times minimized crosstrained outpatient surgery registration radiology registration urbana location inpatient assist staff member absences department supervisor 022013 102021 bed bath beyond prescott az trained mentored new associates department policies procedures supervised 1525 employees delegated one tasks responsibilities15 connected customers provide assistance collect feedback optimize operations delegated tasks appropriate individual employees provide development opportunities addressed employee issues conflicts provide input feedback coaching maintained inventory accuracy counting stockonhand reconciling discrepancies assessed displays proper stock checked store organization kept aisles clear obstacles mentored employees management complicated sales complex issues difficult customers organized completed weekly schedules ensure shift adequately covered put together stores large displays initiated service consultations asking customers openended questions learn personal preferences needs emphasized customer service excellence ongoing training frontline team members increasing customer satisfaction ratings 92 achieved sales goals business objectives motivating staff promoting current sales items barista 092016 032017 penske automotive group burlingame ca prepared served hot cold beverages coffee espresso drinks blended coffees teas described menu items customers suggested products based stated preferences designed new recipes adhered recipe presentation standards specialty coffee drinks maintained highest standards conduct service support company reputation received accurately processed customer payments weighed ground packed coffee per customer orders maintained calm demeanor highvolume periods special events addressed resolved customer concerns maintain brand loyalty monitored cafe seating availability safety wellbeing guests developed knowledge teas including growing practices flavor profiles maintained clean organized workspace enabling coworkers locate resources product memorized official offmenu coffee tea preparations merchandised display cases promoted prepared foods increased sales arranging merchandise innovative eyecatching displays managed morning rush customers daily efficient levelheaded customer service operated cash register collected payments provided accurate change educated customers beverage menu items provided samples daily brews created complex handcrafted beverages based upon customer preferences greeted guests pleasant smile superior customer service education training high school diploma 061977 bellefontaine high school bellefontaine oh