professional summary jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom experienced professional focused meeting exceeding objectives seeking human resources position offers advanced training knowledge industry best practices recognized leadership planning abilities clear direct communication style skills corporate communications organization planning time management outstanding customer service policies procedures excellent communication skills detail oriented customer relationships work history human resources generalist 042013 current sinclair broadcast group inc cleveland oh ability use computers employee development human resources microsoft office suite strategic planning writing management ada established developed strong administrative team delivering ongoing coaching recruiting training motivation fostering career advancement 13 core employees executed companies human resources department recruiter interviewer hiring new staff consult owners strategic planning employee disciplinary actions serve principal link owners employees programmed analytics advanced report builder custom creation 193 different reports date assist business leaders key decision making strategic operational planning primary role system data migration adaption transition distributor focused erp system ddi implemented supervised orientation procedures new hires established workflow processes monitored daily productivity implemented modifications improve overall performance personnel established developed strong administrative team delivering ongoing coaching motivation fostering career advancement provided guidance managers employees talent management payroll fmla benefits managed employee rewards programs marketing sales coordinator medbarn marketing inside sales manager 052012 042013 mcquay international new york ny created updated hundreds print online catalog copy marketing pieces modifications product images assist sales efforts coordinated 6 large scale marketing projects performed outside vendors assisted international marketing activities strengthened international sales 1520 spearheaded published maintained monthly newsletters develop customer engagement managed company website 100 products keeping updated collaborated social media platform content blog press release marketing efforts oversaw launched upgraded med barn website fielded followedup potential customers via email andor phone maintaining records salesforcecom coordinated samples marketing collateral domestic international trade shows well customers facilitated preparation trade shows set worked trade show booths generated sales analysis reports ms excel provided customer service processed hundreds orders compiled data highlighting key metrics report information determine trends identify methods improving results developed goals future growth avenues med barn went yearly business plan researched competitor marketing trends prices using data analysis supported sales staff providing market trends account analyses new product information media consultant 062009 062010 supermediacom city state managed growth creation marketing services businesses san francisco peninsula territories identified client business needs gaining understanding goals objectives processes used targeted questioning strategies discover insight prospect needs requirements increase business 30 managed sales cycle first contact established customer sale maintained solid customer base presented product concepts offerings clients based established specifications preferences stayed uptodate changing industry product standards trends related accounts collected information clients securing accounts verifying payments special needs advertising included google ads sem seo direct mail web site design account executive 112006 052009 citysearch city state drove growth search engine marketing services local businesses san francisco bay area silicon valley san jose acquired new business merchants managed accounts multi thousand dollar book business aggressive growth sales goal 4800 per month maximized revenue servicing accounts proposing new products services established customers prospected new clientele networking cold calling canvassing referrals achieved top performer status sales team invited team representative regional west coast sales meetings recorded maintained sales prospect sales data within customer relationship management system salesforce built strengthened relationships new existing accounts drive revenue growth prospected new clientele networking cold calling canvassing referrals education bs business administration communications 1998 san francisco state university san francisco ca business 1995 canada college redwood city ca