robert smith automotive service manager phone 0123456789 email infoqwikresumecom website qwikresumecom summary hard working automotive service manager proficient problem solving complex auto repair issues consistently delivering quality service service advisor employs strong work ethic focused quality customer satisfaction employs great communication skills relay complex problems customers core competencies customer relationship management customer service employee relations employee supervision business development business management professional experience automotive service manager coastland automotive october 2014 present key deliverables managed operation research vehicle procedures monitoring job completing parts distributor pricing advising technician complete job extent customer ride along prepare accurate detailed repair orders describe customer concerns contemplated several computer diagnostic solutions clients current vehicle service bay review go customers options available answer multiple line telephone system call customers advise services needed close sale schedule appointments resolve customers billing service concerns complaints direct appropriate department resolve follow completion log customers transactions interactions daily basis follow reports customer retention complete invoices written start finish finalizing billing automotive parts benwood auto parts june 2002 november 2013 key deliverables research broker parts 100 trading partners network yards issue quotes insurance companies repair facilities follow sales calls close sales maintain customer base call area body shops insurance adjusters networking potential sales opportunities periodically visit area repair body shops ldquoput face voicersquo establish better understanding shoprsquos needs develop customer relationships 2259 oak street old forge new york 13420 free resume template copyright gakresumecom usage guidelines