summary jessica claire 100 montgomery st 10th floor555 4321000 resumesampleexamplecom highperforming salespurchasing 17 years experience delivering successful improvements business operations profitability team development resourceful project manager compliance specialist thrive fastpaced changing environments dedicated sustaining operational accuracy delivering results optimal profitability multidisciplinary collaboration incidents management staff training development systems implementation workforce training solutions development performance reporting process improvement strategies financial cash flow analyses policies procedures implementation health safety compliance highpressure environments technology skills experience education training operations manager california water service group gig harbor wa 012020 052021 directed daytoday operations spearheading implementation shortterm longterm strategies achieve business plan profitability goals conducted performance reviews providing coaching feedback benefit company employee managed company operations responsibility profit loss scheduling training inventory control implemented policies standard operating procedures managed quality customer service logistics delivered positive customer experiences implementing effective quality assurance practices maintained safety emergency readiness among personnel disseminating information monitoring compliance regulatory organizational policies plochasing agent republic national distributing company kearney ne sourced new vendors purchasing needs 052015 012020 prepared coordinated communicated price quotes terms sale delivery dates service obligations customers contractors analyzed competitive prices products marketrelated information worked shipment companies manage distribution conducted market research determine appropriate pricing supervised financial strategies managed proper plumbing inventory identifying costeffective vendors suppliers selected plumbing products best suited satisfy customers needs built competitive bidding environment broad range suppliers designed pricing models quotations inode sales representative midwest veterinary supply owings mills md cultivated strengthened customer relationships drive revenue growth investigated sales service issues provide successful resolutions 052010 052015 responded customer inquiries quickly professionally maintain customer satisfaction offered products meet needs wholesale customers developed new products services help customer feedback delivered superior customer support improve account retention rate coordinated work sales team motivated performance surpass quotas devised strategies grow customer base improve monthly sales ccounter sales representative sonepar usa dover nh 052007 052010 organized store returning merchandise proper areas restocked displays stocked shelves supplies organized displays focus customer attention specific items unboxed new merchandise restocked shelves appealing organized arrangements promote items performed floor moves merchandising display maintenance housekeeping keep sales areas wellstocked organized current recommended merchandise customers based needs preferences educated customers product service offerings stayed date store promotions payment policies security practices used internal system ring customer purchases process payments issue receipts accounts receivableaccounts payables tucson winsupply city state 082004 052007 posted customer payments recording cash checks credit card transactions completed outbound collection calls sent emails encourage customer payment overdue invoices used accounting software enter post accounts receivable documents processed customer credit applications management review promote increased product sales growth customer base reconciled monthly statements transactions keep records accurate current problemsolved accounts payable questions behalf internal team members management vendors handled highvolume invoice processing minimal supervision worked closely department personnel produce accurate timely bills processed customer payments set payment plans resolved vendor employee inquiries invoices purchases quickly research verified vendor accounts reviewing documentation rectifying issues contacting account holders researched resolved collections disputes maintain customer relationships social psychology pima community college tucson az