summary jessica claire 100 montgomery st 10th floor555 4321000 resumesampleexamplecom selfmotivated operations manager successful collaborating consultants area leaders employees streamline strengthen processes control costs highly organized detailed collaborator solid record accomplishment meeting exceeding business targets indepth knowledge operational budget management techniques deep passion helping students excel supporting teachers enhancing classroom environments proficient organizing supplies cleaning rooms planning fun activities good tutoring recordkeeping time management skills problemsolving staff training development collaboration teamwork attention detail punctual dependable skills team leadership decision making customer service employee motivation planning implementation staff training goal setting staff management workflow optimization operations monitoring operations oversight customer service management maintaining compliance problem anticipation resolution performance monitoring process improvements performance evaluation monitoring policies procedures implementation management team building focus followthrough relationship building organizational planning skills collaborative teamoriented organizing distributing materials written verbal communication skills interpersonal communication skills creating safe learning environment small group individual assistance computer microsoft office skills encouraging participation inclusivity scheduling coordination enthusiasm students teaching group individual instruction initiative judgment reinforcing learning concepts audiovisual demonstrations experience operations manager maximus inc lincoln ne 092020 current directed daytoday operations spearheading implementation shortterm longterm strategies achieve business plan profitability goals managed scheduling training inventory control implemented policies standard operating procedures managed quality customer service logistics delivered positive customer experiences implementing effective quality assurance practices improved morale management communication creating employee recognition rewards practices monitored resource use achieve set goals within budget constraints guided employees understanding meeting changing customer needs expectations analyzed controlled materials supplies equipment operational expenses addressed customer concerns suitable solutions motivated evaluated personnel performance improvement goal achievement collaborated team leaders quality audits tracked replenished inventory maintain par levels built strong operational teams meet process production demands collected customer fees managed refunds provided complete sales documentation oversaw financial management budget management accounting payroll activities developed initiatives process improvement reviewed assessed ongoing operations cachier team lead otg minneapolis mn 042017 062020 assisted training new cashiers customer service team members increase speed onboarding rotated merchandised products pointofsale improve impulse buy rate answered customer questions provided store information directed trash removal sanitation procedures keep aisles register area organized performed merchandising signage updates weekly seasonal promotional changes helped customers find specific products answered questions offered product advice trained new team members cash register operation stock procedures customer services helped purchases signed customers rewards program monitored cash drawers multiple checkout stations confirm adequate cash supply monitored checkout counters selfcheckout areas assist complex transactions resolved balanced cash drawers end shifts generate accurate reports cash registers performed demanding physical work extended periods modeled positive attitude read plans instructions specifications determine work activities dfovethru cashier veyo prairie du sac wi kept drivethru station wellstocked organized meet customer needs 082016 042017 worked quickly document orders answer questions process payments keeping highvolume line moving maintaining high customer satisfaction prepared drinks ice cream special items complete food orders completed opening closing shift change tasks following company guidelines capitalized slow periods restock supplies clean counters remove trash boosted customer satisfaction quickly addressing resolving complaints food service backed front counter employees maximize guest satisfaction speedy service checked headsets replaced batteries prior rush periods maintain readiness took orders prepared foods processed payments fullservice establishment followed store policies procedures regards cleaning sanitizing worked nights weekends holidays maintained calm pleasant demeanor greeted patrons speaking clearly take orders give details food items operated headset process food orders guests input computer system assembled accurate food orders bags adding condiments utensils napkins processed credit card cash payment orders counting change furnishing receipts upsold beverages desserts increase restaurant profits reported complaints manager quick resolution tallied cash register end shift reconcile shift sales greeted customers promptly responded questions maintained work area kept cash drawer organized counted balanced cashier drawers welcomed customers offering assistance help find store items processed customer payments quickly returned exact change receipts scanned items checked pricing cash register accuracy kept checkout areas clean organized wellstocked maintain attractive store built maintained productive relationships employees answered phone calls assist customers questions orders education training high school diploma jones county high school gray ga ascociate arts earlymiddle childhood education georgia military college milledgeville milledgeville ga 052016