kristofer wiza 21060 kemmer locks dallas texas united states phone 1 555 147 4340 experience public relations account manager philadelphia public relations account manager analyzed completed reports 112012 present analyzed monitored change requests accounts throughout implementation phase communicated overall marketing objectives expectations successful execution marketing strategy members team staff communicated resolution monitored ensure success demonstrated understanding affinity digital tools platforms including applications clients business drove overall customer experience accounts serviced ensured team billability account profitability ensured accounts strategically target clients business objectives ensured accounts strategically target clients business objectives established consulted implemented appropriate technology initial billing setup initial premium changes evaluated teams effort collectively individually promptly review work provide constructive feedback exhibited strong communication presentation skills effectively articulate ideas clients colleagues staff maintained contact accounts ensure quality service managed mentored team members managed daytoday client activities planning implementing executing strategies tactics monitored budgets resources deadlines client records motivated team members encouraged take advantage training development opportunities oversaw coordination implementation technology internal external customers facilitate data exchange participated external company promotion articles speeches presentations professional memberships etc partnered internal business units address client question issue prepared managed account financials including budget allocation control time sheets client billing supplier invoicing purchase orders provided insight help shape accounts service needs evolve grow reported senior management progress team membersaccounts served liaison senior management staff education columbus college art design 2008 2012