jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom summary enthusiastic outgoing customer service associate proficient building positive relationships new existing customers offering superior customer service skilled establishing rapport clients selfmotivated exceptional communication computer capabilities highlights exceptional communication skills upselling techniques quick learner merchandising credit card processing stocking strategic sales knowledge skilled problem solver proficient cash management experience 092014 082015 sales api group corporation houston tx cash handling accuracy banking financial services background organized detailoriented excellent multitasker display design flexible schedule proficient ms office greeted customers entering store ascertain customer wanted needed described product customers accurately explained details care merchandise politely assisted customers person via telephone answered product questions uptodate knowledge sales store promotions bagged boxed giftwrapped sold merchandise per customers request provided ongoing guest service including giving fashion advice maintained cleanliness presentation stock room production floor built longterm customer relationships advised customers purchases promotions routinely answered customer questions regarding merchandise pricing asked openended questions assess customer needs designed displays make store experience interactive engaging reassuring learned referenced applied product knowledge information replenished supplies bags materials cash wrap folded arranged garments attractive displays recommended alternative items product stock 082013 052014 laborer housekeeping holiday inn club vacations tx state properly labeled diluted cleaning solutions supervised cleaning maintenance care building grounds thoroughly scrubbed cleaned bathroom fixtures partitions washed spotcleaned files desktops office glass partitions doors walls spot cleaned furniture carpet cleaned building floors sweeping mopping scrubbing vacuuming promoted building security locking doors checking electrical appliances safety hazards set arranged removed decorations tables chairs ladders scaffolding prepare facilities large events scrubbed topcoated buffed varnished hard floors worked 2015 102011 042012 cashier 2011 062011 lockheed martin corporation vergennes vt answered several calls per day addressing customer inquiries solving problems providing new product information greeted customers entering store ascertain customer wanted needed politely assisted customers person via telephone provided elevated customer experience generate loyal client le answered product questions uptodate knowledge sales store promotions cashierfood preperation tanning first united bank trust co sanger tx answered questions regarding store merchandise greeted customers ascertained customers needs stocked shelves supplies organized displays baked roasted broiled steamed meats fish vegetables foods trained kitchen staff proper use equipment food handling portion sizing ensured freshness food ingredients checking quality keeping track old new items rotating stock inspected cleaned food preparation areas ensure safe sanitary foodhandling practices prepared daily food items cooked simple foods beverages executed customer transactions including money checks charge accounts counted cash drawers 062010 092010 technician crh cantonment fl cared animals presurgery performed routine diagnostic tests helped euthanize sick injured animals appropriate cared animals routine emergency situations weighed helped preform exams animals recorded information files help vet duty surgeries prepared billing treatment 082009 current substitute secretarysubstitute teachers aide rooms go corpus christi tx promoted good behavior using positive reinforcement method helped distribute employee notices mail around office screened visitors directed correct employee office answered quickly redirected several calls per day answered managed incoming outgoing calls recording accurate messages maintained clean reception area including lounge associated areas helped children needed direct supervision times 112006 012009 teller wesbanco city state organized stocked maintained teller window area organized removed online banking files longer use executed customer transactions including deposits withdrawals money orders checks rapidly efficiently prepared customer atm cash change orders coordinated daily cash reconciliation highvolume location maintained balancing record high rate accuracy handled various accounting transactions 032006 112006 customer service acorn plaza foodland dba piggly wiggly city state office cleaned grocery shelves storage area work areas kept floors free spills water hazardous debris refilled rotated items shelves maintain wellstocked inventory directly oversaw overnight store operations including issuing staff assignments creating production lists verified deliveries invoices completed shortage overage reports developed knowledge products sales items answer shoppers questions maintained uptodate knowledge product service changes solved unresolved customer issues strong leader customer support staff supervised invoice processing purchase orders expense reports credit memos payment transactions created daily weekly cash reports accounting management monitored payments due clients promptly contacted clients past due payments executed customer transactions including deposits withdrawals money orders checks coordinated daily cash reconciliation highvolume location handled various accounting transactions 042012 current housekeeping education 2006 self employed city state cleaned rooms satisfaction clients safely operated equipment vacuum cleaners floor buffers carpet machines cleaned maintained bathrooms showers swept mopped floors traveled work sites timely manner dusted furniture walls machines equipment dusted mopped hard surfaces gathered emptied trash recycling bins polished furniture metal fixtures managed quality communication customer support product representation client worked strict deadlines responded service requests emergency callouts high school diploma oak hill high school oak hill oh gpa top 10 class graduated honors member national honor society treasurer fccla top 10 class graduated honors member national honor society treasurer fccla skills cash management communication skills computer literate customer service