jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom professional summary experienced limatc 20 years experience excellent reputation resolving problems cultivating maintaining positive relationships various personnel within laboratory departments within medical center improving customer satisfaction driving overall operational improvements skills staff education training data entry technical issues analysis application support data recovery problem resolution regulatory compliance customer service process improvement equipment maintenance quality controls laboratory procedures relationship development pointofcare equipment operational improvement work history lab info managerancillary testing coord 071994 current danbury health systems new fairfield ct lim provide advice guidance laboratory staff computer related problems including data input new procedures data retrieval etc lim acts liaison medical center cio lis managers services utilize laboratory package lim develops technical manuals protocols etc compatibility laboratory computer package lim provides training personnel using laboratory computer package documents training performed lim provides guidance education medical center personnel requested lim establishes work priorities order submit timely accurate reports required medical center visn national leadership lim coordinates laboratory manager reporting test results data computer time lim resolves problems associated instrument interfacing timely manner lim resolves computerrelated problems associated new procedures andor new instrumentation lim develops maintains accurate updated procedure manuals laboratory computer package lim identifies quality assurance monitors collaborates laboratory manager andor medical center quality improvement team maintain develop quality management plan laboratory lim implements maintains laboratory computer programs systems including interfaces keeps current new developments laboratory package develops revised technical manuals protocols forms compatibility package maintains liaison personnel medical center computer departments plan coordinate efforts resolve common problems develop beneficial programs establish protocols evaluation ordering patterns provides training support guidance laboratory medical center personnel laboratory computerrelated issues atc coordinates ancillary testing services serves technical advisor identifying type location method analyzer used ancillary testing sites implementing monitoring protocols established quality control quality management proficiency testing linearity instrument maintenance user competency ancillary testing develops monitors documentation plan available assist establishing patient selftesting competency needed ensures accrediting regulatory requirements met atc monitor ancillary testing reagents supplies optimal inventory control oversees andor personally performs records quality control maintenance visual inspections ancillary testing equipment scheduled needed medical technologist 101988 071994 danbury health systems wilton ct followed laboratory protocols specimen processing analysis results reporting operated calibrated maintained sophisticated instruments equipment facilitate quality laboratory patient care operations operated lead technologist hematology coagulation developing standard operating procedures test system establishing maintaining quality control protocols procedures training laboratory personnel conducting proficiency training monitoring laboratory staff competencies monitoring reagent supply levels optimal inventory control maintaining troubleshooting analyzers ensuring testing met regulatory requirements rotated general medical technologist areas laboratory testing including chemistry urinalysis send microbiology performed phlebotomy following hospital laboratory safety protocols medical technologist 061984 101988 medical college philadelphia city state operated calibrated maintained sophisticated instruments equipment facilitate quality laboratory patient care operations hematology coagulation followed laboratory protocols specimen processing analysis results reporting trained medical technology student interns rotation hematology coagulation laboratories performed phlebotomy following medical center laboratory protocols education associate science allied health sciences 061984 indiana university pennsylvania indiana pa