jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom summary experienced system administrator number year background information technology expert area expertise type systems known bestinclass hardware software knowledge detailoriented project roll outs talented job title seeking offer number years related experience pursue new professional challenges company focused proactive attentive changing company customer project demands wellcoordinated keeping teams motivated ontask meet aggressive deadlines seasoned information technology manager knowledgeable infrastructure security operations management proactive decisive leader number years related experience seeking challenging role room advancement intelligent manager numberyear record leadership experience areas infrastructure development management application support security optimization focused satisfying customer needs robust innovative forwardthinking solutions demonstrated success operational leader articulate communicator practiced influencer able collaborate across functions outline achieve project targets skilled building solid business solutions based range methodologies engineering principles complex problemsolver skilled developing proposals integrating technologies managing projects resultsdriven management professional wellversed planning activities managing programs overseeing teams strategic authoritative leader organized approach talent building longlasting relationships advanced skills area skills infrastructure updates system updates server improvements project coordination technical support superb time management skills budgeting forecasting resultsoriented management information systems staff retention client relations document management risk analysis resource planning scrum methodology software expertise scope development budget administration requirements gathering crosstier components implementation process improvements servicedesk redis information technology framework development elearning application development proficiency tcpip protocols project documentation project management software development life cycle principles sdlc patch management database servers experience 022016 062020 information technology manager community college aurora denver co maintained high standard quality efficiency overseeing documentation reporting optimized team productivity effectively managing equipment supply inventory provided useful support type projects managing logistics materials planning needs developed advanced skills software using regularly complete task completed task task according industry regulatory standards best practices fostered relationships patients minimize patient anxiety distress enhance cooperation kept project teams ontask proactive control budgets schedules scopes connected customers timeframe relate system changes integrate customer feedback improvement processes achieved client vision objectives effective strategy development execution coordination management teams globally managed several satellite locations maintaining secure operational corporate infrastructure technique skill provided technology consultation growing businesses making recommendations upgrading existing systems produced status reports customers senior management managed number software engineers system administrators noc operators qa engineers project managers oversaw type projects including requirements analysis milestone management stakeholder relations streamlined decision support reporting process tailoring methodologies meeting compliance requirements implementation type initiative delivered consistent quality mentoring training onboarding teams contractors staff members completed thorough risk assessments deployed management response strategies prevent roadblocks updated project plans based changing objectives specifications staff availability organized assessed type data using software taught supervised number employees type team effective coaching disciplined leadership skill optimized description standards entire team maintained constant timely service type servers 072009 022016 senior consultant manhattan associates atlanta ga coordinated appropriate departmental staff members assign correct hardware appropriate organizational unit collaborated product managers successfully execute sales strategies collaborated closely stakeholders identify business issues assessed clients needs created plan action provide business solutions worked hard daily promote exemplary level tailored service customer whether email phone person collaborated team job titles discuss successful sales techniques ways implement strategies used clients requirements develop targeted solutions fit specific needs established quality standards performed work according project schedules identified issues requiring improvement set processes place remedy concerns discovered number new revenue opportunities ideas year coached personnel followup processes sales consultative sales approaches spearheaded strategic component development strategy alignment future project goals researched business financial topics completed analysis 032006 072009 software engineer sofi reston va designed embedded systems software using software software software type application use industry industry devised automation backup recovery protocols software databases preserve safeguard amount data conducted full lifecycle software development multiple software environments optimized system performance making proactive adjustments resolving bugs programmed applications tools using software software software objectoriented languages goals code abstraction stability reuse integrated cuttingedge infrastructure tools migrate network operations virtual server computing environment researched recommended configured supported hardware software multiple departments spearheaded server infrastructure development quality control staging production operations consulted users determine areas need improvement planned tested supported highavailability infrastructures increased system security performance proactive changes set user accounts permissions passwords defined network policies procedures promoted continuous improvement governance processes improved job tasks mentored junior team members best practices standards assessed latest innovations reccomend adopt costeffective useful solutions education training 042005 bachelor science mechanical engineering bismarck high school bismarck ar accomplishments network support acted first point contact major technical issues including power outages system failures disaster recovery oversaw infrastructure three offices acted support helpdesk technicians department project management managed complex bidw deployment programs facilitating acquisition business requirementsprepared design specifications developed reporting analytics tested managed user adoption scored highest among number trainers company effective communication skills positive demeanor developed clear concise understandable courses used trainers worldwide locations throughout company created unique workflow ensured improvement query performance received promotion position senior software developer employment period number months researched video conferencing software vendors determined costeffective solution online training resulted savings number annually certifications project management professional certification certified scrummaster oracle certified database administrator certified business intelligence professional cbip association project management apm