jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom summary adaptable manager offers 7 years experience coordinating operations achieve organizational goals communicative team leader expertise strategic planning inventory management committed driving improvements innovation leadership motivational leader organizational problemsolver advanced supervisory team building customer service skills experience stepping roles quickly making positive changes drive company success focused using training monitoring moralebuilding techniques maximize employee engagement performance skills problemsolving team leadership decision making customer service inventory management staff training hiring onboarding assignment delegation originality creativity performance assessment mechanical skills customer relationship management data entry attention detail time management written verbal communication microsoft office experience operations manager 032022 current jd byrider barboursville wv managed scheduling training inventory control forklift experience team player hand power tools problem solving punctual dependable basic mathematics inventory counts warehouse management adaptable flexible safety cleanliness standards store opening closing loss prevention quick learner critical thinking safety procedures goal setting prioritization supply ordering implemented policies standard operating procedures managed quality customer service logistics delivered positive customer experiences implementing effective quality assurance practices improved morale management communication creating employee recognition rewards practices recruited hired trained crew members application projects customer relations customer service developed initiatives process improvement reviewed assessed ongoing operations presented performance productivity reports supervisors addressed customer concerns suitable solutions collaborated team leaders quality audits responded information requests superiors providing specific documentation supported accident investigations prepared related paperwork aided senior leadership executive decisionmaking process generating daily reports recommend corrective actions improvements service manager 022021 022022 reach inc haines ak improved customer satisfaction ratings listening complaints finding appropriate solutions problems prioritized delegated daily work tasks meet anticipated project goals motivated supported employees maintain low turnover created employee work schedules keep shifts properly staffed pitched complete various duties peak periods employee absences reviewed inventory levels ordered supplies keep products stock collaborated customers offer solutions service needs created written estimates obtained customer consent proceed hired trained service department staff drive performance created annual department budget aligning organizations financial operational objectives remained calm professional stressful circumstances effectively diffused tense situations operations manager 052018 022021 jd byrider bradenton fl directed daytoday operations spearheading implementation shortterm longterm strategies achieve business plan profitability goals managed scheduling training inventory control delivered positive customer experiences implementing effective quality assurance practices presented performance productivity reports supervisors produced sops document workplace procedures optimize productivity standardization guided employees understanding meeting changing customer needs expectations analyzed controlled materials supplies equipment operational expenses addressed customer concerns suitable solutions responded information requests superiors providing specific documentation supported accident investigations prepared related paperwork built strong operational teams meet process production demands assistant manager 012015 052018 krispy kreme kissimmee fl delegated daily tasks team members optimize group productivity mentored staff enhance skills achieve daily targets using handson motivational leadership directed led employees supervising activities drive productivity efficiency collaborated store manager develop strategies achieving sales profit goals maintained inventory accuracy counting stockonhand reconciling discrepancies completed inventory audits identify losses project demand delivered fast friendly knowledgeable service routine questions service complaints educated customers special pricing opportunities company offerings assisted customers making payments establishing payment plans bring accounts current addressed inquiries resolved customer issues managed customer relations followed policies procedures meet exceed established performance requirements operated multiline phone system online messaging system communicate customers consulted customers regarding needs addressed concerns trained new hires products services best practices protocols reduce process gaps education training high school diploma 052006 paola high school paola ks associate science sociology colby community college colby ks