assistant manager bpo robert smith phone 123 456 78 99 email infoqwikresumecom website wwwqwikresumecom linkedin linkedincomqwikresume address 1737 marshville road alabama objective assistant manager bpo assisted team leveraging provided tools fully utilized reporting tools increase accuracy throughput facilitated review standard systems future programs drive continuous improvement drive efficiency skills team leadership communication work experience assistant manager bpo delta corporation 2004 2004 ensured timely research resolution production support issues investigated resolved technical failures raised super users troubleshooted resolved issues including errors enhancements improvements related sap system issues built strong relationships business partners required frequent travel sites occasional overnight stays conducted training sessions end users sap plant ensured timely research resolution production support issues maintenance applications functionality well materials management warehouse management related integration points communicated verbally writing across levels organization maintained administered process improvements full understanding detailed business systems processes interact businesses assistant manager bpo delta corporation2000 2000 troubleshooted resolved issues including errors enhancements improvements related sap system issues ensured timely research resolution production support issues investigated resolved technical failures raised super users troubleshooted resolved issues including errors enhancements improvements related sap system issues built strong relationships business partners required frequent travel sites occasional overnight stays conducted training sessions end users sap plant ensured timely research resolution production support issues maintenance applications functionality well materials management warehouse management related integration points communicated verbally writing across levels organization free resume template copyright qwikresumecom usage guidelines