jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom summary customeroriented store manager offering 20 years experience retail operations sales service team leadership profitability strategies organized skilled prioritizing daily tasks following achieve performance productivity goals recruits trains develops manages team store associates assistant managers skills employee supervision motivation process improvements store operations oversight store opening closing procedures retail inventory management employee training customer service leadership reports experience 032021 062022 etl speciality sales carrier enterprise mandeville la teamoriented outstanding communication skills staff training development data evaluation team building multitasking friendly positive attitude connected customers provide assistance collect feedback optimize operations completed thorough opening closing shift change functions maintain operational standards day staged merchandise stocked sales floor stimulate impulse sales improved profitability executing daily weekly monthly floor plan changes mentored employees management complicated sales complex issues difficult customers organized updated schedules optimize coverage expected customer demands coached managed developed teams provide exceptional service achieve sales goals maintained store staff recruiting orienting training employees met exceeded fiscal sales goals maximizing operating budgets oversaw retail operations ensure stations operating efficiently maintaining customer service standards managed special store projects improve storewide processes operations responsible womens deptmens dept childrens dept accessories shoes deptbeauty deptulta storeelectronics dept seasonal dept home dept 042013 022021 store manager assistant manager coach city state hired trained managed team associates including evaluating performance enforcing disciplinary actions delegated work employees based shift requirements individual strengths unique training reorganized sales floor changing product layout optimize customer flow improve product visibility oversaw inventory management cycle counts audits shrinkage control met budget targets controlling expenses eliminating wasteful behaviors assessed optimized elevated operations target current expected demands updated store pricing signage merchandising based current promotions exceeded specific team goals resolved issues partnering staff share implement customer service initiatives conducted mtd ytd performance reviews organize training development staff assumed positions associate assistant manager promotion store manager 052007 042013 store manager victorias secret city state reorganized sales floor changing product layout optimize customer flow improve product visibility interviewed hired supervised trained employees instituted mentoring program develop skills leadership employee excellence provided excellent customer service adhered standard practices maximizing sales minimizing shrinkage completed series training sessions advance assistant manager store manager strengthened work flow productivity hiring managing developing top talent delivered excellent customer service greeting assisting customer worked closely district manager formulate build store brand strategy trained staff numerous locations deliver outstanding customer service assistance assumed positions associate assistant manager promotion store manager hired trained managed team associates including evaluating performance enforcing disciplinary actions delegated work employees based shift requirements individual strengths unique training implemented succession planning training developing associates leadership positions exceeded specific team goals resolved issues partnering staff share implement customer service initiatives 032005 092007 womens dept manager debenhams department store city state responsible womens dept personal shoppers dept concession stores bridal dept partnered visual team maintain high visual standards increase overall departments results manage scheduling 50 staff management team 5 mentor develop talent oversee day day running floor education training associate arts interior design coalaiste dhulaigh ireland