jessica claire 9 resumesampleexamplecom 555 4321000 100 montgomery st 10th floor professional summary retail assistant manager 2 years relevant leadership experience genuine passion customer service developing relationships demonstrated background delegating tasks delivering performance feedback guidance positive empowering approach executes consistent delivery reprioritizes fastpaced everchanging environment leveraging strong problemsolving skills positive attitude pressure skills distribution center management merchandising operations merchandising process procedure process development marketing strategy teamwork training development planning coordination microsoft office computer skills leadership collaboration good listening skills education coshocton high school coshocton oh high school diploma stratford career institute saint albans vt 012022 assosiates drug alcohol counseling drug alcohol counselor accomplishments working imobile brought value career becoming assistant manager started career imobile merger tmobile tmobile buying sprint managed turn location around failing started first three months tmobile coming zanesville took first 3 months ran opportunity knowing performed would getting transferred another locations doors would closed hustled worked hard signed 2 year lease turned location number 1 store region long hours learning new system new features computers tablets made worth sign 2 year lease company would typically sign 1 year contract work history ace hardware retail assistant manager lake forest park wa 072020 current ram imobile gained knowledge train manage team role assistant manager job duties constantly changing required train new employees guide first week training sales floor setting monthly goals expectations mobile expert managing team 5 keeping task daily sales calls quotes hitting goals strong willed person believe everyone potential always improve handle planogram changes pricing changes returns buy backs customer service cash handling ordering supplies making sure inventory counts done completed every tuesday firstgroup plc lead dispatcher godfrey il 042019 042020 lead dispatcher heating cooling department required following create residential commercial services technicians dispatch daily scheduled calls send order parts service calls file warrantior file warranties customer service cash handling ordering filters managing daily calendar board dispatch techs service calls working 10 plus techs workin managing service department orders maintaining yearly maintenance contracts larger commercial accounts new assistant management job consisted lot multitasking times dealing frustrated customers lot new learning curves experiences opportunity gained position leading service department fogo de chao csr denver co 072017 042020 provided primary customer support internal external customers fastpaced environment maintained customer satisfaction forwardthinking strategies focused addressing customer needs resolving concerns cultivated customer loyalty promoted repeat customers improved sales evaluated account service histories identify trends using data mitigate future issues knowing product features specs etc maintaining high scores secret shoppers store shoppers phone inventory hiventory cash handling facebook lives sell product winning store year top sales employee salesservice department customer service herbalife nutrition health fitness coach city state 072015 072017 identified process improvements daytoday functioning department taught health education classes community workers members public led planning achievement goals objectives consistent agency mission philosophy continually improved knowledge skills performance based feedback selfidentified professional developmental needs monthly trainings instructing pound fit classes cardio drumming zumba keeping cliental throughout years hit higher achievements goals within business creating nutrition programs clients help hit wellness goals additional information determined person anything life throws remember help others get plans cheap affordable prices goes pocket helping customers get want strong willed given task first get completed motivated 2 independent business run home well going back school family may hard employees tough lough constructive criticism goes long way