jessica claire resumesampleexamplecom 555 4321000 montgomery street san francisco ca 94105 professional summary highly motivated individual offering excellent communication computer skills meets deadlines works high level multicultural awareness adaptability education western governers university salt lake city ut 2016 bachelor science business management core compentencies critical thinking problem solving attention detail effective written verbal communication fast learner customer service oriented excellent work ethic exceptional time management skills certifications property casualty insurance license employment history scheels sports apparel manager great falls mt 062014 current increased profits effective sales training troubleshooting profit loss areas trained developed new associates pos system key sales tactics implemented new ordering process identified poor work habits improve process effectiveness generated repeat business exceptional customer service monitored analyzed sales records consumer purchasing trends pharmacists mutual insurance company insurance agent denver co 052014 current modeled exceptional customer service skills appropriate diagnostic sales techniques used various computer programs excel identified solicited sales prospects agency databases negotiated new renewal production goals business development manager academy sports outdoors firearm sales associate city state 062012 052014 used company unique software receive transfer firearms frequently led merchandise selection pricing planning marketing prepared sales slips sales contracts developed positive customer relationships friendly greetings excellent service trained served peer coach new sales associates aaa pool supply inc water analysis technician city state 012012 062012 used various computer programs attain specifications water samples created effective action plans resolve inadequate chemical levels provided excellent customer service making suggestions products parts achieve chemical balance