jessica jessica 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom summary confident successdriven resultsoriented sales manager 3 years substantial expertise directing highfunctioning teams retail operations leader extensive multichannel multiunit experience upper premium specialty luxury retail skilled retail management operations customer service strong leadership skills track record delivering results achieved talent development operational excellence fostering environment engages motivates employees skills schedule coordination web content updates press release writing employee newsletters adobe systems creative cloud problemsolving decision making experience sales techniques recruitment hiring hiring training employee development team building team leadership teamwork collaboration pt digital coordinatorpublic relations marketing assistant 052022 current levi strauss co nashville tn managed content company website delivering prompt updates emergency situations assisted planning development implementation company projects programs engaged professional networking maintain strong relationships communications media professionals drive partnerships effective dissemination mass communications responded requests information media designated appropriate spokesperson information source handled requests meetings interviews company executives experts pt supervisor 122021 current hm bluffton managed inventory tracking physical inventory counts minimize loss prepared weekly schedules verify proper floor coverage within fiscal guidelines monitored employee performance identified performance gaps corrective action balanced sales reconciled cash made bank deposits facilitate opening closing duties trained mentored associates teach daily tasks procedures built customer confidence actively listening concerns complaints quickly resolving issues store manager operations 012021 112021 mfa oil grove ok managed inventory control cash control store opening closing procedures managed store employees successfully fastpaced environment proactive communication positive feedback maximized sales minimized shrinkage excellent customer service adherence standard practices scheduled led weekly store meetings employees discuss sales promotions new inventory providing platform voice concerns sales advisor 012020 012021 hugo boss city state listened customer details offered matching solutions meet wide range requirements maintained current knowledge applicable sales product changes order provide best possible service customer needs increased sales offering consultation products services applying customer service upselling techniques reached customers completed sales evaluate satisfaction determine immediate service requirements monitored sales floor merchandise displays presentable condition taking corrective action restocking reorganizing products team managerpremium relationship manager 062019 122019 aditya birla fashion retail city state sharing department reports team planning business week month mentored new joiners departments basic training according collective standards sharing updates con calls department buyers weekly department brand numbers along customer feedbacks led employee relations effective communication coaching training development administered monthly annual reviews direct reports set clear measurable goals action plans followup procedures sales advisor 032018 062019 aditya birla fashion retail city state generated business different channels apart walkins vis vis 60 target achieved via planned business cold calling networking referrals trained associates selling ceremony overachieved individual target 115 fy 20182019 listened customer details offered matching solutions meet wide range requirements maintained current knowledge applicable sales product changes order provide best possible service customer needs assisted product placement visual merchandising maintaining attractive inviting appearance education training bachelor science 052022 durham college oshawa languages english negotiated punjabi negotiated certifications licensed first aidcpr certified lifegaurd security license 2021 additional information reference provided upon request hindi negotiated