professional summary jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom goaldriven receptionist extensive background managing busy reception areas multiline telephone systems security conscious astute control confidential documentation skills front desk operations hipaa guidelines computer skills customer service team building organization efficiency education associate arts palm beach state college lake worth fl experience manager 012006 current lurie besikof lapidus company llp fort myers fl multiline telephone skills certified microsoft office specialist pc proficient multitasking prioritization data entry determined precisely customers required available budgets target recipient piece effective communication techniques kept equipment tools working order making necessary calibrations performing regular maintenance promote longevity use researched vendors find sourcing highquality materials stones within budgetary constraints cleaned polished inspected metal items jewelry pieces assess durability quality maintained high retention rate developing long term relationships repeat customers estimated wholesale retail values gemstones raw metals completed jewelry pieces shaped straightened twisted metal items correct damage restore ideal appearances examined finished products verify quality make final adjustments meet customers desires enhance appearances appraised finished pieces individual precious semiprecious gemstones based price guidelines market fluctuations assessed stone grades combined established rarity inspected documented work entering shop note issues chipped stones cracks enlarged reduced ring sizes replaced broken clasps mountings set mounted stones jewelry pieces front desk medical receptionist 022017 012018 trinity health corporation valatie ny checked patients appointments collected copayments called patients confirm scheduled appointments obtain additional details photocopied insurance cards documented details verified patient coverage upcoming procedures appointments retrieved faxes uploaded documents patient charts assist clinical staff managed office phone lines checking voicemail returning calls directing messages team members handled correspondence managed files performed clerical duties office staff gathered transcribed typed medical information charts scheduled followed patient appointments collected processed patient payments maintained patient files processed patient payments scanned identification insurance cards protected patients observing strict hipaa guidelines took messages patients promptly relayed appropriate staff answered multiline phone system directed callers requested personnel departments informed patients financial responsibilities prior rendering services handled office supply ordering including ink cartridges toner paper trained new staff office procedures insurance processes medical terminology front desk medical receptionist 102014 22017 trinity health corporation west mifflin pa checked patients appointments collected copayments called patients confirm scheduled appointments obtain additional details photocopied insurance cards documented details verified patient coverage upcoming procedures appointments retrieved faxes uploaded documents patient charts assist clinical staff managed office phone lines checking voicemail returning calls directing messages team members handled correspondence managed files performed clerical duties office staff gathered transcribed typed medical information charts prepared sent financial statements support bookkeeping functions trained new staff office procedures insurance processes medical terminology handled office supply ordering including ink cartridges toner paper monitored schedules calendar obligations executives implemented new recordkeeping documenting systems improve organization traceability performed preliminary physical tests accurately record results patient history summary relayed messages patients physicians concerns condition updates refill requests facilitate treatment scheduled appointments patients via phone person interviewed engaged patients obtain medical history chief complaints vital signs educated patients medications procedures physicians instructions secured patient information maintained patient confidence completing safeguarding medical records sales 12010 12012 trinity solar goshen ct contacted new existing customers outline benefits products fostered relationships customers expand customer base retain business identified customer needs deliver relevant product solutions promotions meet target budgets followedup clients installations assess quality service customer satisfaction demonstrated product features align customer needs prepared processed contracts order forms new existing customers worked production teams assess update optimize delivery dates customers