jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom professional summary business manager skillful monitoring managing daily business operations focus continuous improvement decisive analytical 3year history successful industry grant implementation performance adept identifying optimal curricula developing lesson plans aligning instruction current learning goals good planner problemsolver analytical leader strong attention detail sound judgment focused continuous improvement decisive practical strategic leading operations teams skills client relationship management policy implementation projectprogram management finance accounting oversight sales marketing issue resolution focus followthrough budget creation regulatory compliance business leadership verbal written communication employee scheduling work history 102019 current health education program coordinator north east medical service san jose ca safety procedures operational efficiency strategic networking site coordination policy program development admissions support policy procedure enforcement program analysis quality assurance atrisk student intervention summary reports multicultural leadership designed implemented educational programs events cognitive behavioral therapy classes children adults reading courses implemented golf children entered course assignments training plans paylocity system trained faculty staff develop courses learning management system lms managed educational program budget prepared quarterly reports funders supported admissions process application review student registration conducted surveys students upon course completion gather feedback improvement attended continuing education workshops enhance skills apply new managerial methodologies directed daytoday operations education program supervised support staff delegate assignments evaluate performance interacts participants monitors equipment participant safety assists development andor delivery variety health wellness activities promotions enrolls new participants conducts facility program equipment orientations promotes program offerings conducts outreach activities increase participation maintains participant files database performs facility maintenance responsibilities ensures facility equipment stocked times maintain program calendar including scheduling classes meetings setting conference calls etc prepare presentations project related presentations taking minutes meetings distribution management constituents required establishes accessible supportive relationships vendors partners participating organizations conducts assessments maintains accurate records data integrity andor quality input cats database required program assists program events planning necessary assists mass electronic print mailings required facilitates meeting room setup breakdown orders supplies foodbeveragecondiments required ensures personal facility appearance meet standards scheduled activities projects duties assigned developed partnerships parents businesses organizations build awareness increase support share resources designed used assessments monitor student learning outcomes maintained program files records databases websites gather research prepare submit quarterly reports checked instructor lessons communication order assess quality education assistance offered students acquired grants sources funding educational programs projects drafted proposals agreements support proper allocation coordinated managed internal projects assignments deliver seamless rollout cultivated project timelines documentation processes updates develop manage tactical plans collaborated closely upper management drive strategy development implementation new processes communicated explained business requirements team members understand implement functional demands quickly learned new skills applied daily tasks improving efficiency productivity demonstrated respect friendliness willingness help wherever needed 042020 current business manager vitas healthcare san antonio tx communicated customers vendors positively particular attention problem resolution oversaw office operations organization processing vital documentation obtaining insurance verification authorization services implemented automation strategies office operations correspondence management schedule coordination recordkeeping brought new business connections revenue generation opportunities improving networking strategies reduced eliminated different types financial discrepancies improving documentation reporting accuracy budget operational controls trained new employees proper protocols customer service standards assisted recruiting hiring training team members interacted well employees customers build connections nurture relationships handled problematic customers clients assist lowerlevel employees maintain excellent customer service tracked employee attendance punctuality addressing repeat problems quickly prevent longterm habits drafted invoices completed work promoted positive customer experience daytoday supervision management class facility negotiated price service customers vendors decrease expenses increase profit built loyal account base longterm business relationships accounts coordinated leadership workshops educate team members best practices optimize productivity identified qualified customer needs negotiated closed profitable projects high success rate 012019 052021 administrative assistant education 042024 122018 oklahoma mental health council el reno ok answered multiline phone system routing calls delivering messages staff greeting visitors executed record filing system improve document organization management scheduled office meetings client appointments staff teams interacted vendors contractors professional services personnel receive orders direct activities communicate instructions generated reports typed letters word prepared powerpoint presentations handled client correspondence tracked records foster office efficiency developed updated spreadsheets databases track analyze report performance sales data supported efficient meetings organizing spaces materials documenting discussions distributing meeting notes master science medical administration rasmussen college lake elmo mn bachelor science health wellness management rasmussen college lake elmo mn deans list 2018 2019 honoree high honors certifications certificate grant writing nonprofit leadership april 2022may 2022