mia pearson operations manager 1515 pacific ave los angeles ca 90291 united states 541 7543010 emailemailcom place birth nationality san antonio driving license american links linkedin whos joomla profile full innovative operations manager 12 years experience neck overhauling stagnant operations processes lean manufacturing kaizen integration strategies turning losses profits slashed inventory costs 32 last 19 months certified member american management association currently completing phd madine learning stanford university employment history jan 2017 may 2019 dec 2012dec 2016 operations manager sheen bowman gillespie architects ney york introduced appreciation languages work programme franchises group boosted employee morale satisfaction levels ultimately decreasing staff turnover 35 last year plan coordinate manage employees accounting human resources marketing departments ensure ontime onbudget successful completion projects review project drafts drawings regulatory documents provide clear understanding work scope clarify potential issues ensure adequate staff allocation project requirements conduct swot analysis per project company whole identify risks leverage opportunities operations manager lgs foods charleston established temporary service level agreements local suppliers increase time delivery frames 33 busy seasonal periods christmas easter oversee franchise recruitment development programs analyze review operational workflow processes franchising systems scrutinize sales metrics food production figures implement timemotion analysis mechanisms improve quality evaluate efficiencies introduce automated wrapping tools enhance economies scale report executive team monthly regarding performance metrics franchises raleigh jan 2009 dec 2011 assistant operations manager letting property management introduced appreciation languages work programme frandises group boosted employee morale satisfaction levels ultimately decreasing staff turnover 35 last year compile multiple property budgets exceeding 1 million dollars per month conduct weekly performance reviews property managers report executive management implement best practice process flow models within sales marketing departments oversee contract negotiation new clients manage property inspection schedules maintenance projects responsible negotiations insurance companies maintenance contractors education may 2019present california university phd business administration 2018 current phd business administration california university ca san diego