lory hintz experience schultzwelch chicago il information technology 042020 present developed digital strategy enhance overall customer experience deployed ecommerce mobile solutions build customer loyalty grow sales working knowledge new tools digital experience customer experience strong understanding digital marketing principles knowledge best practices trends digital channels sales customer feedback social media chatbots ecommerce websites seo digital advertising address 403 carter center boston tel 1 555 298 0193 hicklekunze chicago il information technology 032013 022020 documented evidence teaching excellence including date award documentation research publication field experience within professional services sectors legal banking insurance experience servicenow itsm job submission system configuration implementation support experience workflow design databases data integration networking infrastructure data storage active directory cloud saas infosec data content handline document records management systems education parsons new school design bachelors computer science skills decisionmaking strategic planning skills knowledge online learning medicalnursing simulation technologies logical analytical thinker great influencing skill able learn new computer applications technologies quickly hhs knowledge organizational change management knowledge business process mapping experience understanding experience medicaid business processes proactive highly selfmotivated selfdirected attentive detail