professional summary jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom dedicated educational professional history meeting goals utilizing consistent organized practices skilled working pressure adapting new situations challenges best enhance organizational brand highly effective promoting learning encouraging wellrounded development written assignments oral exercises testing protocols wellversed using multiple educational software programs diversify instruction accomplishments collaborated team 2 development texas lesson study lesson plan lesson plan published tea tea resources page educators study implement lesson skills instructional techniques individual education plan expertise effective written verbal communication educational software educational support team collaboration education master arts education 082015 wayland baptist university wichita falls tx 31 gpa data collection project planning strong communication interpersonal skills organization time management creating presentations proposals relevant coursework instructional techniques advanced portfolio development technology integration relevant coursework child adolescent development learning instructional assessment strategies bachelor science english 082013 wayland baptist university wichita falls tx relevant coursework organizational behavior business advanced computer applications school 2006 h rider high school wichita falls tx work history middle school english language arts teacher 082014 current equity project tep charter school new york ny manage 150 students daily strived achieve 40 growth students test scores create new materials including audio visual resources writing producing advising guiding people educational social issues worked colleagues various disciplines identify implement effective instructional strategies designed course materials supported implementation created curricula research topics conceptualized course format subject matter presentation provided subject matter expertise courses materials lesson plans completed inservice additional training order maintain professional growth set reasonable deadlines gave clear instructions assignments evaluate progress using data spreadsheets collaborate master teachers create lesson plans tailored learning needs skill levels students create lesson plans based schools curriculum create interactive lessons cater variety learning styles organize participate social cultural events sporting events school parties dinners outings used multimedia technology communicate information new interesting ways give constructive feedback assist creation educational programs materials teachers kept detailed notes progress worked identify correct issues using data devise incentives encourage students stay class accomplished multiple tasks within established timeframes customer service support agent 072010 082014 petlab co remote provided quick friendly knowledgeable service routine questions service complaints handled 100 customer email phone interactions resulting increased customer satisfaction day demonstrated respect friendliness willingness help wherever needed increased customer satisfaction ratings providing valuable insights customers needs expectations followed clients verify optimal customer satisfaction following support engagement problem resolution quickly learned new skills applied daily tasks improving efficiency productivity carried daydayday duties accurately efficiently teller 072007 092009 frost duncanville tx cash checks disburse funds ensuring signatures correct written numerical amounts consistent accounts adequately funded served needs 100 customers busy fast paced environment educated customers new services products volunteered extra shifts help staffing shortages holidays busy times coordinated daily cash reconciliation highvolume location completed highly accurate highvolume money counts using manual machinedriven methods record transactions issue computergenerated receipts entering customers transactions computers helped customers wide range financial transactions followed procedures involving financial customer information avoid possible data breaches misuse recognized needs referred appropriate representative line business crosssell service opportunities identified sales opportunities referred customers branch partners financial services maintained friendly professional customer interactions provided high level customer service friendly approach strong professionalism timely assistance customer transactions processed customer transactions promptly minimizing wait times