professional summary jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom goaloriented human resources specialist 65 years experience training protocol development policy implementation strong financial background demonstrated success budget development adherence accomplished analyzing company needs developing longterm solutions meet personnel objectives payroll expert 8 years track record collecting compiling payroll data accuracy expertise payroll software data entry analyzing information organized dependable candidate successful managing multiple priorities positive attitude willingness take added responsibilities meet team goals excellent attendance record skills wages salary benefits compensation training development team building recruitment file records management preemployment screening organizational development work history human resourcespayroll 072016 current hr block inc mo state reviewing data investigating discrepancies math skills checking time cards financial software inbound outbound calling administrative support recordkeeping strengths reviewed existing policies procedures make recommendations enhancing work productivity recruitment hiring processes contributed annual performance appraisals working supervisors achieve consistency compliance established procedures analyzed issues employed improvement processes partnered senior leadership establish develop hr policies procedures reviewed screened applicant resumes identify qualified candidates oversaw managed hiring process maintained work structure updating job requirements job descriptions positions liaised management employees deliver conflict resolution alleviate problems interpret compensation benefits policies directed controlled 401k medical dental vision benefit packages resolved issues inquiries plan participants regarding health welfare benefits deductions telephone email inperson interactions updated personnel handbooks individual records keep filed accurate detailed coordinated submission processing life insurance claims checked employees benefits enrollment accuracy inputted data plansource explained benefits plan participants easy understand terms order educate available options processed monthly remittance reconciliation various benefit plans helped prepare monthend quarterly yearend closings processed payroll approximately 230 total employees initiated maintained workers compensation cases tracking reporting legal mechanics maintained payroll information calculating collecting entering data initiated direct deposits prepared manual checks operated 10key calculators computers fax machines copy machines office equipment reviewed personnel records determine names rates pay occupations new hires changes wage rates bookkeeper 012016 072016 nvr inc philadelphia pa established quickbooks accounting system reflect accurate financial records reviewed filed financial documents coded accounting entries data processing posted daily receipts payments accordance corporate protocols created plans remedy financial discrepancies reconcile issues records verified postings ledgers confirm accurate entry account balances completed payroll employees maintained detailed records procedures tracked business revenue expenditures reconciled accounts maintain high accuracy administrative office manager 032014 102015 washington federal la pine monitored evaluated personnel performance complete annual reviews recommend advancement address productivity concerns oversaw office inventory activities ordering requisitions stocking shipment receiving assured timely verification insurance benefits prior patient procedures appointments collected premiums issued accurate receipts scanned documents saved database keep records essential organizational information monitored database updates verified correctness prepared outgoing correspondences responded telephone inquiries promptly supported clinical staff members assisting data entry word processing completing work orders creating maintaining files customer service representative bank teller 032010 032014 peoples bank city state maintained customer satisfaction forwardthinking strategies focused addressing customer needs resolving concerns provided primary customer support internal external customers provided information regarding charge accounts loyalty programs assisted customers setting closing accounts completing loan applications signing new services created teller schedule keep weekly weekend shifts properly staffed answered inquiries regarding checking savings accounts related products intentions upsell replenished atm funds empty canisters prior validation process completed highly accurate highvolume money counts via manual machinedriven approaches conducted regular proof work followed chargebacks deposit corrections wrote distributed customer correspondence calculated fees due interest change customer transactions counted verified handled bank deposits armored car transactions handled various accounting transactions established rapport new clients increase satisfaction loyalty education high school diploma 052003 lewis county high school hohenwald