jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom summary focused operations manager bringing number years experience daytoday business operations management adept liaising key clients accounts external business stakeholders build rapport drive retention ready apply demonstrated ability streamline processes increase efficiency reduce costs focused promoting safety productivity across multiple business lines advanced knowledge applying trend analysis create value customers profitability company highperforming leader operations manager number years experience delivering successful improvements business operations profitability team development resourceful project manager compliance specialist ability thrive fastpaced changing environments sustaining operational accuracy delivering results optimal profitability focused diligent job title number years maintaining seamless business operations smoothly administer budgets train staff monitor procedures maximize efficiency balance objectives operational requirements qualitydriven focused keeping industry businesses agile efficient changing market conditions background includes hiring training staff optimizing workflows increasing team productivity diplomatic motivational leader good relationshipbuilding decisionmaking abilities multidisciplinary collaboration planned equipment constraints mergers acquisitions knowledge policies procedures implementation skills multiunit operations management systems implementation workforce training experience operations manager 032013 current city augusta ga augusta ga planned daily operational strategies including delivery routing team workflows promotional initiatives worked collaboratively enhance processes implement program resulting number increase profitability reviewed daily financial reports reconciled accounts keep information current accurate monitored supplier operations verify quality delivery schedule conformance contract specifications enforced security policies procedures protect company assets theft loss damage designed performance metrics provide traceability organization advance tactical strategic business goals aided senior leadership executive decisionmaking process generating daily reports recommend corrective actions improvements liaised buyers sellers coordinate statements payment schedules cost analyses collaborated numberperson team improve tracking work issue logging trained mentored supported highperforming team providing regular performance review feedback coaching deficient areas defined project roadmap solidify project objectives milestones increased productivity number simultaneously reducing head count number strengthened operational efficiencies traceability developing organization systems financial records sales reports oversaw engineering team number members focused continuous improvement processes facilitated timely comprehensive audit preparations inspections conducted root cause analysis observing ensuring adherence corrective preventive actions capa system procedures maximized transition efficiency planned executed physical relocation including floor plans furnishings wiring placement diminished financial discrepancies accurately collecting customer fees managing refunds providing complete sales documentation recruited hired trained crew members application projects customer relations customer service analyzed strategic core support processes recommended improvements streamline processes supported corporate committee generated status update reports strategy initiative effectiveness offering corrective actions replenished inventory maintain par levels completed quarterly inventory audits counted updated inventory reports upon receipt new shipments contributed development evaluation service level agreements complied established operational parameters developed corporate objectives strategies collaborating quality metrics key performance indicators kpi well strategizing crossfunctional teams improvement measures related quality spearheaded special projects increased efficiency effective emergency resolution examined problemsolving concepts including quantitative methods techniques approaches optimize organizational operations facilitate decisionmaking devised business technology strategies create performance metrics reporting analysis systems support investigative operations coordinated customer inspection clinic retail customers meet vehicle line product brandmanagers limited inventory discrepancies creating online inventory system using software developed implemented promotional strategies drive business success maintain budgetary guidelines mitigated risk ensuring regulatory compliance representative licensing contracting protocol resolved issues including challenges regarding circuits websites vendors telecoms provided timely budgetcomplying project management multifaceted issues liaised business develop structured business architecture capture key performance indicators kpis business unit led crossfunctional communication initiatives meet account order timelines system administrator 112004 032013 l3harris east hampton va planned tested supported highavailability infrastructures set user accounts permissions passwords defined network policies procedures researched recommended configured supported hardware software multiple departments analyzed intricate server issues supported large enterprise businesscritical applications integrated cuttingedge infrastructure tools migrate network operations virtual server computing environment consulted users determine areas need improvement increased system security performance proactive changes developed tested installation companywide servers printing file storage applications provided effective resolutions issues escalated problems knowledgeable support quality service improved job tasks mentored junior team members best practices standards orchestrated oversaw upgrades system hardware software kept flexible schedule resolved afterhours weekend emergencies quickly accurately delivered reliable support server class systems managed networkrelated projects concept implementation generated reports outlining network performance costs downtime issues submitted recommendations regarding infrastructure overhauls promoted continuous improvement governance processes set optimized managed network equipment determined alleviated hardware software network issues supported configured maintained upgraded customer networks inhouse servers project manager 072000022003 kipp houston public schools austin tx led aspects program project portfolio endeavors involving number project teams type development products trained staff recognize avoid cyber attacks obtained project specifications security products assessed projects risks devised mitigation actions encompassing close attention contracts service level agreements subcontractors vendors external dependencies potential roadblocks supervised transformation financial accounting system facilitating growth type business led accounting system transformation facilitate company growth secured optimal pricing support technology solution project completion within budget parameters successfully managing number assets new data facilities designed engineered supported various projects key technical resource executed proof concept implementations validate product feasibility updated project plans based changing objectives specifications staff availability brought additional project personnel resources meet demands procured software hardware infrastructure required meet program demands defined scopes managed resources oversaw schedules line stakeholder project owner specifications developed implemented type type type reports manage project data keep leadership informed progress delivered number projects per year consistent record meeting timeline scope budget requirements produced status reports customers senior management bachelor arts psychology 052003 education training oklahoma state university stillwater ok completed coursework subject subject subject master science information technology project management 062001 new york university new york ny magna cum laude graduate 40 gpa bachelor science computer science 052000 syracuse university syracuse ny associate arts computer information systems security 051999 cayuga county community college auburn ny certificate 121999 fbi cs intership quantico va high school diploma 061995 middletown high school middletown ny regents activities honors member alumni association member small business association 2008 present