jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom summary seeking executive assistant position would allow utilize 10 years administrative experience transitioning field would allow take advantage training education received obtaining master degree management skills excellent organization communication skills proven abilities area recruitment inquisitive problem solver strong computer proficiencies ms word ms excel publisher database application experience business awareness management skills 092017 052021 claims adjustermanagement development trainee city harrisonburg va harrisonburg va managed investigated accident claims determine liability investigated bodily injury claims provided outstanding customer service showcasing expertise fostering trust showcased computer multitasking skills worked comfortably fastpaced high volume call center environment issued monitored paymentschecks settle claims negotiated attorneys reach amiable settlement trainee management development program assisted training new associates successfully promoted levels claims e 042015 092017 legal executive administrative assistant dougherty county district attorneys office city state assisted attorney preparing cases trials court proceedings provided general administrative clerical support including mailing scanning faxing copying attorney maintained electronic hard copy filing system managed calendar schedule coordinate meetings appointments attorney prepared modified legal documents including correspondence reports drafts memos emails typed various legal documents using microsoft word excel powerpoint microsoft publisher opened sorted distributed incoming correspondence answered calls victims regarding case status input information file database case management software provided customer service public serves point contact attorney filed motions research casework trial supported assisted attorney trials trained developed new administrative staff prepared time sheets payroll processing assisted attorney assigning daily tasks college interns 052012 022015 certified police officer albany police department city state focused protecting people property patrolled entire jurisdictions first point contact citizens need responded emergency calls remaining calm organized made quick decisions aid scene emergency nonemergency situation investigated criminal violations ascertaining facts available crime scene taking statements conducting interviews andor interrogating suspects witnesses victims documented preliminary investigation accurately completely timely manner prepared detail reports forms documentation accurately timely manner undertook community oriented police work communicating assisting citizens maintained professional technical knowledge attending educational workshops establishing personal networks participating professional societies maintained required licenses certificates maintained basic qualifications include firearms defensive tactics emergency driving 072007 052012 senior administrative clerkpayroll coordinator dougherty county city state provided general administrative clerical support including mailing scanning faxing copying police administration typed proofread edited various reports warrants memorandum legal documentation including materials confidential nature using microsoft word excel performed customer service activities answering phone calls greeting guests visitors scheduling appointments meeting explaining programs policies procedures within scope authority developed maintained extensive filing recording keeping system maintained citizens confidence protects operations keeping information confidential maintained money log currency brought department maintained record officers traffic stats vehicle mileage maintained technical knowledge attending educational workshops reviewing publications maintains electronic hardcopy personnel records public notary certified terminal agency coordinator georgia crime information center validated records entered gcicncic system assisted selecting candidates employment hiring retention clerk interview board trained oversee new hires clerks within department education training 112016 052007 masters degree management human resource management kaplan university gpa 33 40 bachelors degree political science sociology georgia southwestern state university americus ga gpa 347 4 052003 high school diploma albany high school albany ga gpa 35 gpa 40 prep seal