professional summary skills jessica claire 100 montgomery st 10th floor 555 4321000 4 resumesampleexamplecom college educated 13 years corporate technical managerial experience working information technology supply chain operations strong written verbal communication skills english spanish obtains measurable results exceeding professional personal goals education bachelor science computer engineering univ puerto rico mayag ez campus employment contributing organizations strategic plan strong technical leadership skills strong analytical competency organic political savvy mindset strong communication skills personal strong work ethic positive approach continuously striving achieve goals exceed expectations delight customers organized focused detail oriented work history sr sap consultant 062009 022015 axon puerto rico city state duties include project management software development functional technical tasks traveled client locations implement sap solutions offered postinstallation support services architected sap solutions prioritizing simplicity appropriate scale resiliency maintainability solved functional technical obstacles worked closely project team different streams delivered sap training user support knowledge transfer end project followed verify successful implementation troubleshot incidents reported endusers schedule system changes identify permanent solutions communicated explained business requirements team members understand implement functional demands collaborated closely upper management drive strategy development implementation new processes biodata program manager 052020 122021 arecibo observatory city state charge designing big data strategy arecibo observatory successfully prepared robust inventory report observatorys project data covering 1700 observations dating back 1960s designed developed web based data catalog facilitate access external users observatorys projects index metadata serve liaison observatorys management third party vendors designing observatorys big data strategy facilitated engagement global research community computing centers resulting design implementation data migration plan arecibo texas advanced computing center engagement result substantial benefit scientific community allowing public access observatorys data led implementation process improvement initiatives change management data governance frameworks led software engineering team successfully implement software best practices tools processes ffcelance consultant 012004 current selfemployed city state duties include supporting small business owners providing reliable services education acquired handson knowledge web development tools techniques php sql javascript jquery content management systems codeigniter python mentored provided training users customers locations indepth transfer tool ownership acquired handson experience big data technologies hadoop store large amounts data distributed file systems apache spark process large amounts transactions inmemory apache hive data warehousing solution query hadoop data provided support data migration projects legacy systems combining multiple data sources single centralized data source enables solid foundation selfservice analytics development liaised customers management sales team better understand customer needs recommend appropriate solutions boosted success clients organization improving performance motivation job satisfaction hiring practices training programs management systems sfosystems business analyst honeywell aerospace city state 022015 042020 duties include project management functional technical tasks sap frice development lifecycle gained knowledge sap hana technology use case business performance analytics development scalability speed flexibility integrated various departments data single sap hana instance simplified landscape supply chain sales marketing departments pmo analytics programs enabled capture 107m quarterly researching implementing multisource database driven application costsaving initiatives creating fresh new approaches longstanding problems caused excess obsolete materials aged work progress orders mentored directed inspired employees able translate business problems requirements technical language able relate demonstrated leadership skills involving employees requirements gathering process provided tools mentorship inspired best sharing credit success project increased customer satisfaction repeat business relentless pursuit resolutions problems protecting company pl collaborate sales engineering strategic marketing teams understand current reach existing technologies develop future state plan including integration salesforcecom partner corporate data analytics team demonstrated planning prioritized skills working without supervision obtained requirements successfully built project plan included high level goals budget resources deadlines conducted weekly checkpoint meetings stakeholders well team members identified areas opportunities submitted appropriate solutions analyzing potential risks team environment encouraging member participation support participate application change control board meetings successfully designed developed systems integration landscape included sap excel sharepoint microsoft access tableau oracle primavera proactively identified gaps personal technical skills able obtain training improve deficiencies develop able put practice listening interpretation skills participating meetings leadership teams persuade stakeholders technical matters understood appropriate team moment comparing pros cons benefits bachelor science computer engineering univ puerto rico mayag ez campus pr moter science univ politecnica de puerto rico san juan pr certifications engineer training eit december 2016 professional credential services nashville tn puerto rico engineering land surveyors college six sigma green belt october 2015 honeywell six sigma phoenix az