micheal pollard junior business analyst providing data management analysis strategic decisionmaking 15036288758 helpenhancvcom linkedincom dallas tx summary junior business analyst 3 years experience customerfocused dynamic environment highly apt seeing beyond numbers provide systematic solutions increase profit margins avg 20k year ability listen intent customer problems gather data find solutions individual problems built 5000 customer database years based loyalty respect skills bi data analysis mso sales targets cold calling lead generation client management experience junior business analyst carroll 2020 ongoing dallas tx carroll global leader cloudbased sales marketing learning customer experience solutions increased gross revenue 15 2021 compared 2020 change fixed costs dataoriented customercentric solutions automated manual review process using excel saved around 1hour work per week expanded bi audience additional 200 users offering new insights features business research associate intern business analyst 2019 2020 dallas tx grimes grimes alternative within toptier executive search part global top10 executive search firm transearch international one leading executive search leadership advisory organizations world improved internal processes creating manuals cut back training time 30 reduced ips customer issues 22 impacting merely 3 gmv supported sales achieve 132 162 quota 2019 2020 sales associate borer ltd 20182019 borer ltd affiliate brand mainly focused audience based programmatic display marketing exceeded incremental spend target 120 due providing personalized customerfocused information bronx ny turned 2500 cold leads customers offering solutions problems listening carefully concerns helped 150 product launches making cold calls collecting analyzing customer data trainingcourses microsoft excel expert excel excel 2019 microsoft google data analytics professional certificate coursera data analysis decision making edx education bachelor science business political economy new york university 20142018 manhattan ny strengths data management systematic approach towards systematizing analyzing data macros excel providing growth focused solutions increasing profit margins least 25year customer growth 15k year knowledge specific niches implement business growth solutions product launches lead generation accumulating loyal customer base responsible 30 expansion business within past year product expansion using systematized data provide opportunities focus enhancing overall customer experience annual avg 65 achievements successful launch 100 new products solely past 2 years provided datafocused solutions increase sales new unites 45 high achiever q4 2021 received companywide recognition helping sales team surpass targets 150 wwwenhancvcom powered enhancu