jessica claire resumesampleexamplecom 555 4321000 100 montgomery st 10th floor summary technical support project manager professional 10 years experience converts roadmap features smaller user stories acceptance criteria collaborates product owner roadmap planning prioritization currently maintains active dod top secret clearance education fordham university grad school arts science new york ny 2020 master science cybersecurity fordham univerity new york ny 2018 bachelor science information technology systems highlights microsoft office suite knowledge oracle ebs excellent communication experience using jira sharepoint active directory group permissions experience experience barclays bank business analystpmo analyst wilmington nc 012022 current oversaw 8 project spaces furnished project updates various stakeholders informing strategy adjustments progress supported workstream lead tracking reporting statuses organized coordinated project meetings various parties documented tracked issues 50 jira tickets tracked communicated issues risks decisions teams management communicate validate requirements relevant stakeholders analyze regulatory business requirements project planning coordination tracking based documentation business requirements gathering quality assurance product teams ability understand complex detailed processes summarize partnered engineering leaders develop maintain deliver committed roadmaps identified analyzed user requirements procedures processes develop optimization strategies provide product andor regulatory training clients business partners identified managed risks issues dependencies collaborated product operations external vendors define requirements develop strategy automated scaled air national guard knowledge operationsinformation security city state 032014 current developed information system security plans procedures monitors project activities resources mitigate risks sharepointactive directory admin granting users access group permissions created updated internal information security compliance policies procedures standards defines project scope requirements deliverables develops modifies provides input project plans coordinates integrates project activities facilitates resources produced accurate communications time sensitive situations identified vulnerabilities recognized security breaches attempted intrusions unauthorized accesses kept records prepared accurate timely reports manually automated methods provide situational updates leadership security breachescrisis events maintain confidentiality information data perform typing scanning filing duties broadridge financial solutions business analyst city state 012021 092021 managed projects served primary liaison client multiple internal groups clarify goals meet standards deadlines utilized oracle applications jira confluence remedy systems prepared project reports provide ongoing project status updates stakeholders ability effectively present data translate technical terminology consumable information clients crafted documentation eg governance business requirements documentation partner documentation etc maintain project client level reporting externally internally established fostered managed strong working relationships stakeholders teams experience using web conference tools guiding client presentations participated golive project would involve training user guide documentation internal hand global support team participated planning strategy sessions contributed process improvements including updating documentation collaborated stakeholders define features integrations partnerships identified analyzed user requirements processes develop optimization strategies defined business technical requirements based business problems fcb health network isms coordinator project manager city state 102019 052020 tasked isms coordinator assist postiso 27001 certification monitor maintain ongoing tasks following cips incident response testing documentation procedures create gather maintain documentation project plans detailing tasks time frames deliverables produce clear understanding objectives requirements analyze import export data reports identify potential risk concerns conducted periodic inspections job sites quality progress