jessica claire resumesampleexamplecom 555 4321000 100 montgomery st 10th floor summary business analyst web developer 23 years expertise worn many hats including business analyst web developer quality assurance digital marketer owner fluent several programming languages certification project management mba adobe coldfusion specialist sparced skills wordpress adobe creative suite applications oral written communications conflict mediation social media brand oversight project management cms platforms databases website analytics tools relationship building microsoft office multitasking team management education training university illinois springfield springfield il 072021 mba 352 gpa emphasis marketing additional certification project management certificate lumpkin college business eiu charleston il 052010 bachelor science organizational professional development completed coursework leadership adult teaching training groups management grants change strategies coursework focused agile techniques parkland college champaign il 052004 associate science web database administration rock valley college rockford il 052002 associate arts experience aar corporation web applications developer business analyst havelock nc 072017 current managed projects served primary liaison client multiple internal groups clarify goals meet standards deadlines boosted company productivity customer satisfaction streamlining eliminating inefficient processes developed metrics used determine inefficiencies areas improvement analyzed synthesized business requirements including conceptualizing processes recognizing patterns conducted root cause analyses formulate countermeasures business missteps improve operations reduced organizational operating costs streamlining processes analyzed business requirements made suggestions regarding appropriate technologies identified business requirements devised implementation strategies solve business problems problems pinpointed inefficiencies business processes recommended improved policies reported record discrepancies prepare annual audit reconciled optimized management roles levels facilitated communication adjusted culture open productive identified bottlenecks processes implemented new improved procedures policies ease friction improve productivity identified implemented new processes systems reduce costs increase efficiency analyzed businesses determine financial impact potential investments support risk assessine assessment diminished project gaps facilitate smooth inventory workflow reducing task duplication developed organizational change management strategies adopted key stakeholders evangelized across departments defined scope budget goal new projects reviewed company software business programs determine value assess viability live environment participated valuation pricing contracts services collaborating multiple offices incorporate estimates hourly wages cost product expenditures provision services selfemployed business consultant city state 121997 072017 identified key growth contribution opportunities businesses reviewed company software business programs determine value assess viability live environment created executed marketing pr campaigns including new product introductions existing product development computed recorded proofread data preparation records reports identified analyzed business strategy implications growing companies increase longevity defined scope budget goal new projects diminished project gaps facilitate smooth inventory workflow reducing task duplication analyzed businesses determine financial impact potential investments support risk assessment identified bottlenecks processes implemented new improved procedures policies ease friction improve productivity identified business requirements devised implementation strategies solve business problems analyzed business requirements made suggestions regarding appropriate technologies worked crossfunctional resources implement direct marketing programs increase customer base reduced organizational operating costs streamlining processes wtvo web developer city state 122000012002 created web materials images redirect links use marketing email campaigns developed websites using javascript html collaborated colleagues across young broadcasting cms handled special web projects designated chief marketing officer reviewed information elements regularly websites pages accuracy functionality checked sites online elements proper adherence brand guidelines functionality identified recommended prioritized new web features applications conjunction business leaders department managers juggled multiple projects tasks ensure high quality timely delivery recognized management providing exceptional customer service oversaw daily blog posts posts general local happenings kept uptotheminute reports breaking news events evaluated reporter stories shaped content helped improve overall work quality careful review detailed editing determined appropriate page budgets layouts guide word count parameters optimize use images graphics well maximize impact within allotted space