jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom summary enthusiastic individual superior skills working teambased independent capacities bringing strong work ethic excellent organizational skills setting excited begin new challenge successful team organized sales administrative assistant offering excellent planning problemsolving communication skills supporting highperformance sales teams identifying customer needs delivering solutions strong verbal written communication skills document sales activities detailoriented environmental service aide extensive understanding sanitation infection control techniques selfsufficient enthusiastic individual working quickly effectively little supervision used proper cleaning techniques checked rooms fire hazards observed housekeeping policies friendly school secretary offering proven success delivering administrative support school leaders reputation positive attitude determined work ethic sound judgment adaptable anticipate issues proactively solve problems skills customer database management maintaining databases database entry database organization database objects design financial database analysis relational database models sql database systems government property database proficiency database upgrades database management database coordination database creation updating computer database experience tsql database 022019 current east tennessee childrens hospital knoxville tn database updating therapeutic phlebotomy drawing blood patient relations helping medication performing patient intakes monitoring fluids collecting specimens medical terminology knowledge quick problem solver documentation procedures expert quality assurance controls first aidcpr provided excellent service attention customers facetoface phone conversations improved profit margins streamlining operations workflow negotiating competitive vendor contracts performed site evaluations customer surveys team audits improved customer satisfaction finding creative solutions problems recognized management providing exceptional customer service improved operations working team members customers find workable solutions created agendas communication materials team meetings phlebotomist 032018 current sunrise senior living north atlanta ga verified quality specimens centrifuging specimens logistics courier pickup treated bloodrelated chronic disorders performing therapeutic phlebotomy counseled patients ease fears explain procedures enhance cooperation blood draws prepared bloodcollecting equipment draw blood safely store transport samples labeled blood vials critical information like time collection date patient name coordinated workflow based stat schedule outpatient needs built trust minimized patient discomfort phlebotomy procedures task task enforced infection control sharps disposal procedures protect patients coworkers self obtained variety blood samples venipuncture capillary puncture using syringes butterfly needles straight needles obtained blood samples medical testing transfusion venipuncture capillary puncture maintained fullystocked phlebotomy cart carrier station verified collection orders communicated discrepancies nurses interviewed patients analyzed documented medical records update file documents qmap 032017 032019 rosemark mayfair park city state worked closely team members deliver project requirements develop solutions meet deadlines provided excellent service attention customers facetoface phone conversations earned reputation good attendance hard work improved profit margins streamlining operations workflow negotiating competitive vendor contracts performed site evaluations customer surveys team audits improved customer satisfaction finding creative solutions problems recognized management providing exceptional customer service improved operations working team members customers find workable solutions created agendas communication materials team meetings medical coding billing 012016 022018 addis city state pulled patient records transferred information appropriate parties provided respectful assistance parties including patients staff members insurance company representatives entered patient insurance demographic health information software confirmed records set patient charts documented information various company software verified record copies handing check remove unnecessary details logged requests medical records spreadsheets determined implemented techniques improve medical records retrieval process disseminated information correct department individual outside location streamlined daytoday office processes meet longterm goals improved customer satisfaction finding creative solutions problems recognized management providing exceptional customer service created agendas communication materials team meetings performed site evaluations customer surveys team audits earned reputation good attendance hard work provided excellent service attention customers facetoface phone conversations improved operations working team members customers find workable solutions education training high school diploma 082019 career step high school diploma 062020 data base denver co high school diploma 042010 addis abeba university addis abeba certifications association project management apm cisco certified internetwork expert ccie servsafe certified associate project management capm first aidcpr certified information system security professional cissp apple certified associate aca