jessica claire resumesampleexamplecom 555 4321000 9 100 montgomery st 10th floor professional summary manager 10 years successful experience managing leading designing recognized consistently performance excellence contributions success enterprise management space strengths sap human resources finance business process backed training management degree excellent communication skills extensive experience working clients partners strong experience utility airline industry skills client communication business solutions sap enterprise system advanced sap hcm knowledge solutions deployment education florida institute technology melbourne melbourne fl 122009 master science computer information systems university mumbai mumbai india 102001 masters management human resources management work history enel sap solution architect bogota nj 082019 current single point contact design changes finance hr systems responsible 4 roadmap finance workday roadmap hcm guided influenced existing partners recommended upgrades enhancements integrated solutions sap workday worked customers prospective customers develop integrated solutions lead detailed architectural dialogues facilitate delivery comprehensive solution human resources space using sap presented roadmap technology infrastructure customers demonstrating deep familiarity apis platform infrastructure security integration capabilities worked business team cost benefit analysis solutions providing technical guidance sap security grc solution manager mentoring sap team architect workday integration project architect sap ariba cigcloud connector deloitte touche llp manager sap arlington va 112017032019 responsible sap s4 hana implementation support team golive controlled costs optimized spending via restructuring budgets labor hardware purchases technology upgrades communicated best practices among onsite shore personnel align efforts goals maximized performance monitoring daily activities mentoring team 2 fulltime 8 contract associates applied customer feedback develop process improvements support longterm business needs maintained team efficiency strategically delegating daily activities monitoring output reward rewarding positive contributions crosstrained existing employees maximize team agility performance achieved exceeded financial goals regular basis controlling expenses optimizing schedules onboarded new employees including training mentoring new hire documentation federal mogul motor parts sap analyst lead city state 062017 112017 collaborated closely upper management drive strategy development implementation cloud based crm sales module c4c oversaw installation software programs hardware systems meet business requirements lead offshore team crm related production support issues worked implementation sap c4c conversion sap crm premise c4c integration sap hybris external facing sap crm premise backend designed implemented sap hybris city national bank sap lead city state 062013 052017 leading sap projects work sap audit activities working vice president manage budget working vendors sows mentoring junior resources managing technical interface development designed implemented security model crm users conduct detailed analysis sessions end users business subject matter experts smes working leading efforts implementing dnb360 managedlead end end interface project southern california edison sap lead city state 072009 062013 responsible solution delivery multiple sap projects responsible sdlc process provide saphr design solutions benefits payroll including full lifecycle implementation lead project implement various parts onboarding process including erecruiting served lead architect sap related developments managed rebate programs technical capacity single point contact sap design changes assist resource planning budgeting monitor slas progress projects support work prioritize enhancementschange requests development life cycle warner bros entertainment co sap abap lead city state 082006 072009 reporting director mis responsible providing expert knowledge software development customer projects live site support projects fi sd mm functions leading release management area coordinating technical functional teams getting transports validated managed resources support day day activities abap portal maintained validations substitutions related enhancements assisted configuring special purpose ledgers meet processfunctional team determine needs gather document requirements communicate business partners throughout development project manage customer expectations resolve issues update project status management responsible customization solution manager single point contact design changes fico area performed hands development various critical objects fico sd functions sap performed lead roleactivities several inhouse upgrade projects conducted workshops hr transformation project fujitsu sap hcm delivery manager sr consultant city state 022006 082006 worked closely functional technical team leads keep check team progress monitoring deliverables per requirements managed project budget providing project status reports monthly plan vs actual variance analysis managed payroll merge two companies hands payroll configuration conducted weekly meeting onsite team offshore lead keep track meeting object deliverables deadlines ensured quality deliverables overseeing team lead conduct periodic reviews couple objects single point contact status reporting client escalations scheduling different project activities providing effort estimation resource planning etc created proposal later implemented automated process full conversion cycle checks implemented every phase conversion validation handled development object allocation team members determining delivery schedules keeping track object statuses meeting quality timely object deliverables implemented end end process including mq series middleware managed edi developments ensure hipaa formats maintained benefits related interfaces managed highly complex conversion cycles master data employee organization legacy systems ecc 60 managed complicated hr related design client acquiring another manufacturing firm involved bringing payroll acquired company handled conflict situations mergeracquisition coordinated technical partners client jointly implement project deloitte consulting specialist lead sap hcm city state 112001 012006 traveled client locations implement sap solutions offered postinstallation support services applied widelyaccepted sap best practices hcm implementation architected sap solutions prioritizing quality worked specialist handling team onsite offshore developers single point contact client onsite related solutions conducted daily calls client gather requirement discussing possible approaches towards attaining solution provided hr related solutions payroll time management benefits workflow workflows implemented involve whole approval process engineering change management furt related approvals document management system configured system handle ale communication hr various internal systems worked part edi team client implementation designed integration customer payroll adp multiple clients developed specs payroll related reports atos origin client procter gamble sap payroll consultant city state 081996 102001 handling team onsite offshore hcm consultants developers worked implementation procter gamble supported client 5 years post golive support single point contact payroll benefits client site conducted daily calls client gather requirement discussing possible approaches towards attaining solution provided hr related solutions payroll benefits conducted functional workshops hands experience configuring postings fi hr hands experience wage type configuration hands experience payroll schema creation assisted creation functional specs designed specs forms using sap scripts worked extensively internal external interface designs participated several inhouse upgrade projects