summary jessica claire 100 montgomery st 10th floor555 4321000 resumesampleexamplecom competitive customer service sales representative skillful building relationships securing new business friendly superior communication interpersonal problemsolving abilities bringing 8 year history increasing sales revenue using consultative techniques skilled sales assistant bringing 8 years retail experience focused maximizing business success capitalizing sales service opportunities ready grow application consistency multitalented sales assistant adept handling store department talent inventory management documentation ambitious advancing personal expertise company sales performance organized motivated employee eager apply time management organizational skills various environments seeking entrylevel opportunities expand skills facilitating company growth skills jewelry sales customer assistance interaction insurance knowledge meeting arrangements customer relationship management cash transactions report writing team collaboration account development recordkeeping field experience front office management effective customer upselling listening skills staff training motivation processing payments opening closing procedures team member motivation reliable trustworthy staff development issue conflict resolution lead generation communication conflict resolution appointment confirmation conflict management fluent english spanish call routing email telephone decorum technologically savvy oral writing communication administrative skills package mail receipt experience direct sales agent anthem inc long beach ca sold products services field aaa company 042019 current upsold products policyholders potential new clients pursued continued professional development insurance workshops course webinars offered policy guidance management promote asset protection exceeded company sales goals new policies provided leadership training new agents regarding industry best practices company policies received multiple agent month awards implementing follow ups increase business opportunities engaged customers provided high level service carefully explaining details documents analyzed customer needs provided best options upselling products services maintained pleasant cordial attitude remaining calm issues arose wrote policies finalized documents filed paperwork educated counseled clients insurance coverage differences results decisions persuasively sell maximum coverage within budget communicated clients phone email answer questions offer services store manager columbia sportswear company tallahassee fl 022014 042019 processed daily paperwork balanced register drawers produced staffing schedules prepared deposits delivered excellent customer service adhered standard practices maximize sales minimize shrinkage managed inventory tracking physical inventory counts minimize loss balanced sales reconciled cash made bank deposits facilitate opening closing duties resolved customer problems investigating issues answering questions building rapport strengthened work flow productivity hiring managing developing top talent exceeded team goals resolved issues sharing implementing customer service initiatives cleaned jewelry cases daily glass cleaner dusters keep displays pristine provided excellent service customers active engagement direct eye contact listening skills engaged positively customer providing professional polite support sales service needs welcomed customers offered help locate items suggested merchandise without intrusive pushy kept calm applied strong problemsolving interpersonal skills resolve conflicts maintained current store product promotional knowledge drive consistent sales arranged merchandise display highlight new styles attract customers enhance sales deescalated problematic customer concerns maintaining calm friendly demeanor assisted customers making payments accounts setting payment plans reviewed customer account information determine current issues potential solutions informed customers billing procedures processed payments provided payment option setup assistance wotress 062013 022014 traditions spirits newcastle ok greeted customers answered questions recommended specials wine desserts increase profits checked guests verify satisfaction meals suggested additional items increase restaurant sales handled food safely kept spaces clean protect customers foodborne illness maintain proper sanitation minimized customer wait times taking filling large volume orders day confirmed customers ages alcohol service discontinued service intoxicated guests prepared salads appetizers garnishes assist kitchen staff updated customers menu changes new food beverage offerings maintain quality service relationships education training welcomed guests personable attitude brought beverage orders reviewing menu options developed strong lasting resident relationships answered guest questions regarding menu food beverage preparation recipe ingredients allergens high school diploma savanna high school anaheim ca 052013 accomplishments promoted keyholder manager less 12months consistently maintained high customer satisfaction ratings customer service researched calmed rapidly resolved client conflicts prevent loss key accounts computed data reports provided required weekly monthly quarterly reports listing sales figures client track records customer interface greeted customers upon entrance handled cash credit transactionsassisted customers phone regarding store operations product promotions languages orders customer assistance worked company systems live support diligently completed assigned tasks working overtime needed english negotiated spanish negotiated