jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom professional summary serverfood runner wellversed guest services food beverage operations experienced largescale events well intimate gourmet dining afternoon tea services successful building relationships customers increase likelihood repeat business communicative server dedicated providing elevated service providing unforgettable guest experiences creative floor leader offering 3 years experience providing service multiple dinner guests victory lanes restaurant detailed organizer service operations versatility stressful circumstances reliable enthusiastic secretary offering less 1 year experience efficient front desk management adept prioritizing tasks maintaining organization optimizing workflow accustomed balancing highvolume inquiries administrative needs 5member staff sales expertise dining area cleanliness food beverage pairings tableside service beverage preparation wine service point sale knowledge order delivery practices order accuracy menu memorization highvolume dining guest seating arrangements guest relations management food sales promotion skills bill computation table setting knowledge food running food station setup food preparation cash handling table setting communication skills multiline phone systems confidentiality understanding microsoft office keyboarding skills interoffice communications organization secretary 082019 current work history northside hospital cumming ga communicated customers via phone email confirm deliveries respond inquiries answered directed calls using multiline switchboard managed office inventory restocking supplies placing purchase orders maintain adequate stock levels delivered topnotch administrative support office staff promoting excellence office operations produced accurate office files updated spreadsheets crafted presentations support executives boost team efficiency sorted opened routed incoming correspondence deliveries help senior leaders respond quickly business customer requirements maintained office supplies inventory checking stock ordering new supplies needed coordinated referring facilities meet standards followup processes answered multiline phone system 3 ring transferred callers appropriate department staff member promptly answered multiline phone system greeted callers enthusiastically server 022020 current benihana inc newport beach ca upsold highprofit items appetizers mixed drinks enhance sales numbers collaborated kitchen team support order preparation manage efficient deliveries minimize customer service issues verifying meals worked pos system place orders manage bills handle complimentary items dissatisfied customers cleaned coordinated cleaning indoor outdoor dining spaces wiping tables placing trash receptacles replenishing supplies collected credit card cash gift certificate payments dispensed change cash transactions kept register accurate correct billing payment processing cash management practices kept updated knowledge menu promotions recommending specific items according preferences food allergies created orders documented special requests followed kitchen personnel foster topquality service minimize complaints prepared beverages filled food orders customers greeted maintained relationships regular customers checked identification enforce age regulations alcoholic beverages helped customers place orders explained menu items suggested appropriate options food allergy concerns monitored guests intoxication immediately reported concerns management contributing safe welcoming environments patrons collaborated bar staff complete alcoholic beverage orders guests dining areas stored food designated containers storage areas increase shelf life improve kitchen organization provide easy access busy peak service times stayed date menu changes offer current accurate information answer questions help customers select optimal meal choices based individual preferences greeted incoming guests managed accurate seating based customer desires server loads refilled condiments table running low promoted efficiency removing empty dishes glassware silverware shorten bussing times conferred cooks produce accurate orders verifying accuracy prior delivery garnished dishes quickly delivered items customers minimizing wait times delivered food items tables ensuring restaurant patron received correct order sanitized tables followed proper cleaning methods avoid food borne illnesses food runner 092017 022018 kimpton hotels miami beach fl created orders documented special requests followed kitchen personnel foster topquality service minimize complaints greeted incoming guests managed accurate seating based customer desires server loads refilled condiments table running low organized replenished supplies food stations optimize team performance promoted efficiency removing empty dishes glassware silverware shorten bussing times garnished dishes quickly delivered items customers minimizing wait times delivered food items tables ensuring restaurant patron received correct order answered questions restaurant patrons regarding menu items sanitized tables followed proper cleaning methods avoid food borne illnesses completed efficient table resets wiping surfaces refilling condiments associate arts undecided 052021 mitchell community college statesville nc high school diploma 062019 lake norman high school mooresville nc education