jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom professional summary ten years experience split technology army human resources fields missiondriven sharepoint content manager human resources manager experience expertise personnel management department defense dod directly supporting military personnel government employees families possesses deep understanding hr personnel management business processes process maturity organizational culture organizational change management needed employ knowledge analyze business problems produce solutions use enterprise solutions sharepoint crm internal hr systems resultsdriven track record flexibility leadership adaptability organization technical comprehension established team player also work autonomously excels multitasking maintaining multiple projects simultaneously look forward employing current versatile skill sets achieving mission goals challenged broaden knowledge skills competitive environment advanced microsoft office suite knowledge microsoft sharepoint microsoft dynamics crm database management exceptional interpersonal skills skills personnel records maintenance strong problem solver dedicated team player human resources management hrm detailoriented work history sharepoint content manager senior database admin 062018 112019 lockheed martin city state sharepoint administrator responsible maintenance management three sharepoint farms maintained expanded sharepoint database content improve collaboration productivity within unit defined optimized database structure record management system ensuring ease access data integrity gathered requirements designed developed solutions automate organization processes maximize efficiency achieved defining analyzing learning customer business processes developing solutions conducting user acceptance training completing documentation deploying solutions providing maintenance needed deployed multiple solutions test farm include custom code script included use javascript jquery css without impacting production utilized box oob workflows built custom workflows using sharepoint designer created maintained existing infopath forms helped transition organization infopath forms pdf shareforms redesigned site collections improve modernize user experience 2016 developed custom site templates order quickly create new modernized sites customers developed dashboards power end users help easily maintain update content using oob web parts apps regularly performed site collection cleanup maintenance management content archiving deletion ensure content remained relevant readily accessible developed implemented effective sharepoint 2016 training novice intermediate advance courses provided regular training users knowledge base classroom remotely oneonone training settings gathered feedback responsible managing user access use sharepoint groups active directory ad security groups conducted site usage analytic reports organized projects tasks tickets use enterprise ticketing system task issues lists within sharepoint worked farm administrators troubleshoot issues due backend configuration communicated farm administrators ensure correct features enabled processes correctly working regularly collaborated farm administrators resolve problems assist issues transfer knowledge collaborated development team customized solutions provided effective resolutions issues escalated problems knowledgeable support quality service supported customers local remote locations kept flexible schedule resolved afterhours weekend emergencies quickly accurately human resources management ctr 022011 112017 logistics management engineering inc city state human resources management dod responsible maintaining personnel records 295 military 17 gs civilian 77 contractors consulted s1 sgm s1 chiefadjutant identify sharepoint 2016 requirements order determine best approach find solutions existing problems within section worked sharepoint admin create processes build solutions based business processes s1 collaborated sharepoint admin develop custom site templates web parts workflows transition sharepoint 2010 sharepoint 2016 s1 personnel section users familiar sharepoint migration 2010 2013 2016 experience software testing quality assurancequality control qaqc 2010 2016 sharepoint migration worked sharepoint admin design develop test workflows published used conditional formatting pull queries hr systems translate building views sharepoint researched best courses action customers unique situations required referencing regulations policies constructed lists libraries within sharepoint 2016 s1 sgm s1 chiefadjutant deployment new sharepoint 2016 migration created generated reports command group check data discrepancies military personnel civilians contractors unit advanced knowledge hr systems allowed creation manipulation reports quickly access requested information specific data sets queries executed personnel management indicators pmi provided guidance recommendations findings briefed commander command sergeant major aspects pmi include evaluations awards gainslosses command staff hr projection management tools responsible maintaining tracking perstatperstempo thresholds high optempo unit created quarterly reports brief commander command sergeant major unit perstempo analyzed trends changes within perstempo compiled additional reports requested command prior briefing higher headquarters circumstances provided guidance soldiers civilians contractors numerous hr related issuespolicy actively monitored united states army human resources command hrc military personnel milper messages army activities alaract advised leadership command changes policies requirements programs operations hr issues evaluations management processing usasocs total army performance evaluation system tapes defense civilian intelligence personnel system dcips noncommissioned officer evaluation reports ncoers officer evaluation reports oers reviewed military civilian evaluations administrative content managed command rating scheme worked civilian personnel advisory center cpac complete job analysis recruitfill actions processed civilian awards accordance army incentive awards program ar 67220 decorations awards honors responsible specialincentive pay programs programs include assignment incentive pay aip civilian clothing allowance cca flight pay crewmember noncrewmember hazardous duty pays staticline military free fall pay imminent danger pay language pay special duty assignment pay sdap et al managed special pay programs unit initiated paperwork pays processing created pay orders authorized levels submitted requests higher headquarters approval ensured personnel receiving special pays qualified met requirements pay terminated special payincentives necessary reviewed unit commanders finance report ucfr provides unit commanders valuable information soldiers pay verified soldiers correct pay orders ucfr prevent overunderpayment government funds worked directly finance office correct discrepancies found within report managed soldier personnel readiness program srp brought units program 100 readiness rate continually monitored ensure military service members within unit maintain highest possible readiness posture overseas deployment updated soldiers record emergency data dd form 93 servicemembers group life insurance sgli election certificate sglv8286 assisted service members transitioning sgli online enrollment system soes milconnect designate sgli primary secondary beneficiaries make changes sgli family servicemembers group life insurance fsgli coverage managed reviewed submitted civilian timesheets defense civilian pay system dcps processing monitored timesheet data entry usasoc form 1166 maintained civilian tour duty request usasoc form 11662 assisted civilians correct time attendance codes managed travel orders orders publication system responsible processing request orders rfos 295 military 17 gs civilians worked closely unit executive officer xo comptroller finance section process rfos tdy orders generated travel ordersdd 1610 rfo approved amended dd 1610s changes travel arrangements revoked dd 1610s necessary primary verifying official vo issuing official io realtime automated personnel identification system rapids defense enrollment eligibility reporting system deers verified data entered data issued id cards 295 military members 650 family members 17 gs civilian 77 contractors verified identity card recipients required afi 363026 1 entering applicant data rapids completed annual rapids certification training viewed scanned legal documents prior entry deers issuance id cards entered dod sponsor family member information issued dod id cards military members family members entitled persons dod association suspended individual privileges necessary generated dd form 1172 used rapids workstation issue cac request certificates downloaded cac issuing card updated cac necessary reflect change personnel category cac recipient terminated cac execute revocation requests received local registration authority lra authorized sources responsible maintaining secure pki records soldiers official military personnel file ompf using interactive personnel electronic records management system iperms iperms authorized official role scan operator role completed annual cyber awareness training personally identifiable information pii training maintain access roles iperms prepared reviewed interpreted analyzed variety data information reports include milperalaract messages made recommendations s1 sgm s1 chiefadjutant feith cme 082010 022011 logistics management engineering inc city state feith cme dod responsible managing personnel records converting hard copy electronic versions within feith document database system responsible converting records hard copy digital within six 6 months completed conversion within two 2 months education bachelor science biology 2009 james madison university harrisonburg va teaching assistant ta introduction biology laboratory member james madison universitys womens club volleyball team 20052009 served vice president 20072008 served director tournaments 20082009 certifications joint special operations command jsoc sharepoint site manager certification comptia security certification deersrapids verifying official deersrapids issuing official iperms authorized official iperms records manager iperms scan operator certified mail handler usa volleyball coaching accreditation program usavcap certified certified impact coach ranks association affiliations