jessica claire montgomery street san francisco ca 9xxx5 555 4321000 resumesampleexamplecom professional summary ready offer exceptional leadership planning abilities take management position big lots demonstrated expertise cultivating managing teams meet exceed demanding targets wellversed kaizen standards merchandising techniques skills team leadership sales staff management work history management 052020 current burger king corporation new market va employee training operations oversight marketing understanding excelled every store position regularly backed frontline staff keep expertise fresh relevant monitored employee performance enacted improvement plans coordinated disciplinary actions provided rewards shouldered management responsibilities absence store manager resolved escalated concerns using professionalism understanding facets issue responded customer concerns swiftly maintain satisfaction established open professional relationships team members facilitated communication quickly resolving issues conflicts aligned team actions company policies industry standards ensuring kaizen standards safety protocols adhered planned implemented team projects accomplish freight floor merchandising sales goals created internal control daytoday transactions punctually opened closed business explained services products customers friendly engaging way assisted established management staff operational oversight business development process improvement strategies assistant manager 062016 052018 cato corporation atlanta ga achieved recognition senior management contribution store success including managing sales employees operations foster optimal performance monitored security handled incidents calmly strengthened merchandising promotional strategies drive customer engagement boost sales set enforced policies focused increasing team productivity strengthening operational efficiency generated repeat business exceptional customer service responded customer concerns friendly knowledgeable service offered handson assistance customers assessing needs maintaining current knowledge consumer preferences monitored cash intake deposit records increasing accuracy reducing discrepancies developed loyal highly satisfied customer base proactive management team customer service strategies mentored 17member sales team applying effective sales techniques delivering topnotch customer service assessed job applications made hiring recommendations bring top candidates key vacancies helped planning schedules delegating assignments meet coverage service demands provided weekly work schedules employees accommodate business demands vacation requests coached 17 sales associates product specifications sales incentives selling techniques increasing customer satisfaction reduced company expenditures met budget targets closely monitoring tracking controlling expenses supervised evaluated staff 17 including assistant managers enabling improve skills achieve daily objectives attain advancement verified inventory counts remained within monthly tolerance levels compiled financial data compliance budget reconciled daily sales transactions balance log daytoday revenue microsoft office walked store areas every two hours identify proactively resolve issues negatively impacting operations rotated merchandise displays feature new products promotions promoted professional growth facilitated talent development associate drive performance excellence interviewed hired trained 23 staff associates equipped comply company policies procedures conducted weekly meetings motivate staff members address concerns answer questions plan improvements evaluate progress toward goals inhome caregiver 042013 042016 apis management services doylestown pa kept close eye behavior emotional responses clients consulting easter seals nurse address concerns protect person harm offered support client mental emotional needs enhance physical outcomes overall happiness assisted patients dressing grooming feeding needs helping overcome adapt mobility restrictions coordinated daily medicine schedules administration help clients address symptoms enhance quality life developed rapport create safe trusting environment care monitored progress documented patient health status changes keeping healthcare team updated followed nutritional plans prepare optimal meals including purchasing ingredients local shops assisted patients handling daily chores errands transporting appointments cleaning personal spaces purchasing supplies completed entries log books journals care plans document accurately report patient progress supervised daily activities provided assistance needed maintained clean safe wellorganized patient environment cooked tasty nourishing meals patients diabetic heart conditions promote better nutrition encouraged patients participate safe physical activity help boost mood improve overall wellness increased dietary knowledge medical terminology prowess consistent research continuing education increased medication knowledge medical terminology prowess consistent research continuing education customer service specialist 022012 052013 keysight technologies philadelphia pa provided basic technical support clients wide range joann company products complied company policies procedures encouraging positive effective work environment among employees educated customers promotions enhance sales educated customers needlepoint sewing craft options processed purchases assisted customers needs choosing patterns fabrics appropriate tools well educating customers new techniques machine operation maintenance maintained customer satisfaction forwardthinking strategies focused addressing customer needs resolving concerns assisted training new employees participated crosstraining departments maintained clean personal appearance modeled stores outfits working clothing department settings wore uniforms per company policy demonstrated items customers created customer awareness interest sales energized motivated performing sales floor activities including merchandising selling informed customers special promotions provided detailed information various products collaborated store management program leadership suggest actionable improvements corrective action plans improved operational efficiencies managing customers requests store inventory transactions new purchase orders pricing needs education high school diploma 061995 north east high school north east md associate applied science microstoft office cadd cecil community college north east md associate applied science business administrantion information technology american intercontinental university online buckhead ga certifications lance corporal usmc reserves april 04 bulkfuel specialist usmc reserves june 04 bloodborne pathogens certification nov 20