jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom summary accomplished director offering twentyfive years experience combining crossfunctional competencies staff management operations planning customer retention management proficient boosting revenue quality performance successful creating executing standard operating policies procedures positively impact organizational goals dependable leader skills develop coach motivate staff interfacing executives levels willingness always learn listen deploy new strategies solutions skills issues resolution networking crew supervision voip telephony information technology management contract negotiation budget control recruiting hiring company guidelines logistics management program management technical operations oversight proficient networking server operating systems active directory telephony architecture management cctv experience 062010 current director information technology supervision team building planning coordination team management security systems administrative support problem resolution communications inventory management relationship development ms office deployment support help desk coordinating yearly federal state audits family health centers southwest florida fort myers fl spearheaded technology infrastructure nine member team eighteen million dollar asset financial institution eightysix team member twohundred sixteen million dollar financial institution since 1995 although hired full time institution 2010 served contractual capacity fifteen prior years engineered deployed managed communication infrastructures including lan wan networks communication mobile device applications provided technology consultation growing business making recommendations upgrading existing systems attended ongoing seminars workshops remain current emerging technology advancements handpicked trained managed information technology staff around culture vision long term goals presented forward executive management institution improved userfriendliness core systems providing constant support forward thinking objectives reviewed network policies infrastructure evaluate suboptimal areas develop solutions streamlined established processes implementing client employee feedback provided technology consultation growing business making recommendations upgrading existing systems pivotal implementation vendor management program maintaining good working relations contract negotiations valued vendor partners fully vetted chosen roles within institution designed implement maintained hypervisor infrastructure crucial maintain high availability real time replication institutions mission critical systems collaborated answered directly ceo maintain current technology trajectory institution engineered deployed maintained perimeter security adequately suffice risk appetite current institution 062004 062010 consultant livingston international laredo tx collaborated clients create tactical strategic information systems plans met consumer needs established quality standards performed work according project schedules spearheaded special projects throughout lifecycle final resolution oversaw supervised onsite consultant teams liaised team business executives listened clients needs assisted identifying securing appropriate services supervised upgrades infrastructure remedied problems arose end user hardware software optimized project development rollout indepth technical research analysis riskreward scenarios 071999 072004 technology coordinator connections academy columbus oh engineered executed first county wide broadband wireless internet network infrastructure utilizing microwave technology set computer hardware software associated devices performed technical troubleshooting firewalls dns servers dhcp servers routers associated isp systems optimal operation designed implemented build private fiber optic networks several clients engineered consulted coordinated construction new 1100 node hospital network infrastructure 071994 061999 owner operator evans distribution company madison il set pricing structures according market analytics emerging trends supervised performance six workers goals improving productivity efficiency cost savings promoted store offerings newspaper advertisements catalogs brochures attract new customers trained teams specific operations requirements job site including applicable procedures techniques worked contractor several small medium business develop deploy needs strategy education training high school diploma calais high school calais southern maine community college south portland internship portland computer