professional summary jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom versatile innovative management professional skilled seeing big picture still also focusing details expertise business development forwardthinking extensive knowledge hospitality healthcare management known success industries leading employees task completion highly effective promoting positive relationships building capable teams track record improving overall operations reducing overhead increasing corporate value dedicated efficient conflict resolution excellent services skills management training focus followthrough originality creativity program optimization planning implementation work history operations manager 072021 current intercontinental hotels group west valley city ut business leadership employee motivation project development inspirational leadership directed initiatives achieve regulatory compliance foster good manufacturing practices meet component quality standards helped build review master service agreements work eligibility spearheaded department training appraisals new components trained new employees proper protocols customer service standards assisted recruiting hiring training team members supported toplevel decisionmaking strategy planning forging productive relationships top leaders serving key advocate various personnel issues directed management meetings enhance collaboration maintain culture based trust group problemsolving managed daily operations type organization orchestrating forwardthinking strategies accomplish profit expansion goals managed trained motivated job titles job titles continuously improve knowledge abilities industry field interacted well job titles customers build connections nurture relationships monitored number employees daytoday activities made plans rectify issues resulting result worked directly management job titles type department brainstorm discuss strategy mitigate type issues cultivated strengthened lasting client relationships using skill skill developed rolled new policies designed bolster productivity reduce overall type costs owneroperator 072016 current lineage logistics mesquite tx managed daytoday business operations delivered outstanding service clients maintain extend relationship future business opportunities educated staff organizational mission goals help employees achieve success coached staff daily performance conducted evaluations constructively address concerns implemented longterm growth initiatives developing type type strategies hired trained new employees demonstrating best methods serving clients guests streamlined type process budgets procurement strategies leading number bottomline improvement helped chefs prepare present food event guests strong attention detail presentation expertise created catering menu based upon client specifications event type dietary needs budget presidential hospitality event director 122012 082017 hope college city state oversaw event happenings progress answered guest questions acted quickly resolve problems trained supported number team members volunteers developed maintained yearround calendar events raised brand awareness drove organic engagement consumers partners researched vendors locations liaised event staff facilities arranged teams coordinate event setup teardown created marketing plans grew event revenue year partnered area hotels facilities confirm continued top service built implemented cost reduction strategies industry best practices reduced event expenses streamlined planning delivery managed venue labor technical efforts internal external partners successfully execute number events per year spearheaded community event centers online presence mobilized public relations social media initiatives upgraded event communications number potential attendees surveyed analyzed event strategy success orchestrated improvements increased attendee satisfaction revenue numbers number supervised onsite team caterers audiovisual technicians facility management team supported senior leadership developing status reports activities related planning scheduling cancellation inquiries resourcing risk mitigation proposal development various events coordinated florists photographers videographers musicians officiants ceremony participants rehearsals pre ceremony ceremony reception events education bachelor liberal studies leadership communications grand valley state university allendale mi