jessica claire 9 resumesampleexamplecom 555 4321000 100 montgomery st 10th floor summary dedicated focused project management specialist 10 years experience excelling prioritizing completing multiple tasks simultaneously following achieve project goals flexible detailoriented adaptive team player expertise equipment operation staff training development customer service process improvements skills work flow planning project development lifecycle performance improvements presentations microsoft office suite project management stakeholder management patientclient experience education training university wolverhampton united kingdom 062001 bachelor arts hospitality management certifications certified scrum master scrum alliance new york dec 2019dec 2022 experience c spire wireless project manager pmo picayune ms 052017 current currently supporting epic hospital billing registration implementation oneepic program mount sinai health system overseeing areas patient access hospital coding testing handled continuous project monitoring management including developing status reports leadership communication project materials oversaw vendor meetings convey project requirements scope milestones presided vendor kickoff meetings review project requirements schedules compliance modified reconstructed project plans better align organizational objectives utilized project schematics presentations specifications complete detailed highly accurate kickoff regular meetings assessed project risks devised mitigation strategies avoid potential roadblocks managed entire project life cycle initial concept final delivery set project schedules oversaw milestones duration project built strong relations operational stakeholders forterra inc project coordinator ii pmo west des moines ia 052014 062017 supported epic inpatient program msslw including managing budget reconciliationupdated distributed ongoing project schedules documents managed marketing material updates vemr program responsible planning coordinating multiple site visits 8 hosting local international guests provide back support executive dashboard reporting adhoc support mspt project meaningful use program mua tool management successfully supported icd10 project team start go live supported pm epic upgrade 2014 produced status reports leadership senior management prepared presentations stakeholders staff members detailing project scope progress results liaised project managers evaluate project scope define milestones deadlines parker healthcarelt project coordinator city state 122011 042014 primarily supporting icd10 project adhoc projects required coordinate multiple workgroups subcommittee chair touchbase meetings across entire health system icd10 coordinate calendar management agenda distribution minutes successfully planned coordinated 95 internal interviews icd10 readiness assessment coordinated key initial kick planning meeting integrated data framework population management track provider eligibility meaningful use provider communication supported beacon go live 2012 command center structured initial rfp document icd10 revenue cycle mapping tool coordinated rfp selection committee presentations icd10 readiness assessment training education include post presentation reference call coordination coordinate complex departmentproject meetings key stakeholders across health system internal reserving internal external meeting space teleconferences webex catering requirements manage sharepoint document entry icd10 meeting greeting external clients multiple offsite locations compilation project materials scanning photo copying binding compilation reached providers msq voluntary phone campaign chief ticketing system knowledge use ms office applications specifically outlook word excel power point visio sharepoint opas coordinate group hotel accommodations various initiatives multiple sites tracking minimize unnecessary cost compileupdate steering committee slides dashboards white papers strategy timeline documents comscore inc project coordinatorcustomer support analyst city state 082007082011 plan coordinate interdepartment technical meetings coordinated implemented training schedule tier 1 support outsourced call center coordinate user access visnetic mailflow ticketing system coordinate team members compiling monthly cost incentive report using ms excel plan coordinate periodic department luncheons support analyst digital marketing intelligence company initially working contractor keeping regular contact panelists via phone written correspondence analyze troubleshoot various panel issues relating software installation incentive validation compiling data incentive fulfillment using sql coordinated payment fulfillment incentives various vendors languages english negotiated punjabi negotiated urdu negotiated