jessica claire resumesampleexamplecom 555 4321000 montgomery street san francisco ca 94105 professional summary responsible dedicated compassionate professional excellent personal care communication skills demonstrated 3 years experience providing quality patient care skills excellent patient care customer service skills culturally competent care indepth knowledge maintaining proper infection control measures following standard control guidelines comprehensive knowledge taking proper measures client safety comfort dedicated careful high level accuracy attention detail proven ability communicate clinical information accurate friendly manner ability communicate well managers coworkers self directed ability work little direct supervision well versed light housekeeping proficient ms office suite education southwestern university cebu city 2007 bachelor science nursing nursing university san jose recoletos cebu city 2003 bachelor science information technology information technology certifications registered nurse philippines basic home care january 31 2011 industrybased training institute technical education singapore conducted society aged sick work history cadence bank customer service associate augusta ga 012013 032014 provided end end customer service responded inbound telephone calls evaluated nature call determined appropriate action complete call answered general customer service questions adhered established procedures guidelines providing quality customer service order meet exceed department standards updated maintained customer data appropriate databases documented cases show action taken lehigh valley hospital health nursing aide center valley pa singapore 102010 102012 assisted medical doctor staff nurses performing assessments procedures tests evaluation scheduled consultations assisted residents bathing dressing grooming feeding ambulation toileting transferring assisted residents exercise activities supervision physiotherapist collected folded sorted distributed linens residents clothing performed nasogastric tube peg tube feeding care maintenance drained urine colostomy bag suctioned nasopharyngeal nasotracheal secretions needed supervised directed junior nursing aides health care attendants performed intermittent catheterization performed wound care acute chronic wounds monitored recorded vital signs blood glucose weight height fluid intake urine output maintained accurate records patient care condition progress concerns responded appropriately physical emotional developmental needs patients scheduled accompanied clients medical appointments followed safe lifting techniques individual resident lifting instructions maintained clean healthy safe environment barrow neurosurgical associates medical indexer phoenix az 082009 072010 identified assigned appropriate indexing terms categorization various medical scientific journals easy retrieval journals database lapulapu city hospital nurse traineenurse reliever city state 062008 062009 carried requisite treatments medications maintained hygienic safe working environment compliance healthcare procedures communicated patients needs maintained patient confidence confidentiality observed recorded patients behavior coordinated physicians healthcare professionals creating evaluating customized care plans analyzed patients symptoms took required actions hisher recovery maintained reports patients medical histories monitored claireges condition directed supervised cnas checked stock regular basis maintaining inventory level placing orders required claireged patients medication indicated conditions responses adhered protocols norms rules regulations order maintain complete medical records provided instant care medical emergencies discussed treatment physicians critical cases provided necessary guidance health maintenance disease prevention provided patient family teaching