blake thornbrock business analyst contact work experience blakethornemailcom 123 4567890 boston linkedin education bs business boston university september 2010 april 2014 boston skills sql excel google sheets tableau google analytics leadership experience problem solving business analyst lancer insurance company may 2018 current boston increased revenue 16m analysis data surrounding customer behaviors vendor relationships stakeholder goals workflows discovered additional 3m savings compiling data identifying dead industry trends researched prepared presentations clevel suite regarding profitability reports policies internal operating inefficiencies industry trends participated product development planning providing key insights based predictive modeling allowed pms circumvent 50k legal fine business analyst threebridge solutions august 2016 may 2018 boston traveled 3 5 days work clients observing business processes interviewing staff documenting practices conducted research analyzed business operations problem solved operating inefficiencies saving companies combined 800 man hours month worked stakeholders clients model document goals communicating transparently meet 98 deadlines modeled data generate reports comparing business process evolution assisting clevel staff appropriate kpis based improved operations product modeling analyst geico august 2014 august 2016 boston identified operating improvements internal data sql reduced man hours 8 year year tracked extrapolated interpreted customer data using python sql excel report customer behaviors state wide retention numbers presented predictive modeling insights clevel suite stakeholders participating decisions surrounding policy packages saved company 32m legal costs 2015 worked 3 analysts institute new modeling technique saved 60 quarterly hours customer comparisons