robert smith information technology technician ii contact details 1737 marshville road alabama 1234567899 infoqwikresumecom wwwqwikresumecom personal statement seeking customer service position help desk information desk valet office assistant office manager administrative assistant bookkeeper teller shipping assistant information technology position includes assisting clients work experience information technology technician ii abc corporation march 2005 july 2006 responsibilities maintained internal company helpdesk provided support locations tennessee georgia configured servers routers switches deployed throughout organization maintained entire asset inventory assets organization assisted installation workstations network infrastructure servers across organization created organizations first asset database tracking mobile handheld devices printers configured maintained dell poweredge 2800 series servers cisco pix 560e firewall terminals cisco 2800 series t1 routers cisco catalyst 2950 switches installed configured 100 facilitys workstationslaptops providing support end users executives ensure efficient system usage information technology technician fluor corporation responsibilities 20042005 provide extensive successful direct support fluor logcap iv employees clients strong client focus genuine desire assist analytical skills persistence good communication skills able work part team patient tolerant aptitude technical activities methodical disciplined approach problem solving built data racks install networking equipment install terminate fiber optical cable cat 5 6 data cable patch panels programming switches routers administration rights privileges voip systems able create interpret communication drawing schematic communication circuits expertise building data network infrastructure troubleshoot repair wan lan networks programming osco switches routers diagnose computer problems monitor computer processing systems installed software perform test computer equipment free resume template copyright qwikresumecom usage guidelines skills microsoft office windows deployment service languages english native french professional spanish professional interests climbing snowboarding cooking reading references reference 1 company name reference 2 company name