professional summary jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom grasps company initiatives quickly achieving store personal goals swiftly adapts shifting seasonal needs demands priorities communicates trends recommendations customers provides feedback management applies effective teamwork customer sales skills simultaneously always applies good judgment performing duties dedicated customer service associate committed providing highquality service listening customers responding quickly satisfy needs strong interpersonal skills understands best practices dealing difficult challenging situations skills customer service administrative support training staff supervision recordkeeping data entry cash management documentation ms office work history resident advocate bed bath beyond manchester ct 062019 current facilitated floor meetings discuss concerns review complaints convey information policy changes strategized improve resident care satisfaction held weekly meetings directors advocate resident needs provided swift knowledgeable emergency support line campus crisis protocols enforced policies safety standards building room rounds promoted positive relations residents staff managed quality assurance program including site evaluations internal audits customer surveys identified resolved process issues encourage smoother procedures efficient workflow overall business growth clotomer service associate marten transport seaside ca 042015 current provided basic technical support clients wide range company products conferred customers concerns products services resolve problems drive sales improved customer satisfaction ratings addressing issues fostering timely resolution maintained accurate current customer account data manual forms processing digital information updates evaluated customer information explore issues develop potential solutions maintain highquality service managed customer relations customer service daily communication interaction exceeded service objectives applying proven customer service sales best practices utilized basic sales strategy engage customers present solutions suit individual needs processed accurate efficient sales return transactions facilitate customer satisfaction assisted price verifications implemented adjustments discounts promotions hcome childcare provider erickson living pompton plains nj 042000 092018 created implemented diverse educational strategies boost development enforced rules managed behavior developmentally appropriate discipline maintained effective schedule balance rest periods active play instruction prepared healthy foods beverages children based optimal dietary guidelines individual restrictions applied positive behavior management techniques enhance social interactions emotional development kept notes behavior issues food served medications administered children sanitized dishes tabletops toys frequently touched surfaces prevent spreading germs monitored entrances exits maintain safety organized environments observed play activities identify positive behaviors areas need improvement implementing behavior redirection appropriate taught children organize toys wash hands leading example met parents daily activities positive developments issues planned guided ageappropriate tasks like reading crafts housekeeping team lead millard mall service city state completed schedules shift reports business documentation communicated repair needs maintenance staff evaluated employee performance developed improvement plans 082012 012015 trained mentored new personnel maximize quality service performance managed staff number housekeepers drove improvements workflow room turnover handson proactive management style utilized chemicals cleaning equipment accordance safety protocols proper operating standards assigned housekeeping staff specific shifts room blocks based abilities daily requirements coordinated household cleaning service operations including driving business development managing client relations worked front desk respond promptly guest requests managed team productivity workflow exceed quality standards maintained controls expenses inventory optimal budget tracking education high school diploma 052003 mccluer north high school