jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom professional summary diligent operations manager bringing 3 years experience operations production management organizational development team building within diverse industries proficient planning coordinating executing successful production strategies adept improving operational stability efficiency profitability teamminded individual works well senior stakeholders effectively prioritize tasks accomplishments promoted manager two years company received project excellence award start new york workers compensation project used microsoft excel produce project wide 3000 csrs stack ranking information executive management first meet exceed project standards last hired project time skills risk analysis management project development life cycle policies procedures implementation project management report generation performance evaluations startups background superb time management skills data analysis operations management work history operations manager 042018 current caci international inc suitland md devised processes boost longterm business success increase profit levels advanced productivity kpis leading trainings procedures best practices investigated resolved departmental nonconformances set enforced optimized internal policies maintain responsiveness demands established positive effective communication among unit staff organization leadership reducing miscommunications missed deadlines trained guided team members maintain high productivity performance metrics reduced operational risks organizing data forecast performance trends delivered leadership executive team dedicated driving ambitious targets wellorchestrated plans scheduled 125 supervisors eight managers three separate shifts observed employees individual strengths initiated mentoring program improve areas weakness directed management meetings enhance collaboration maintain culture based trust group problemsolving tracked employee attendance punctuality addressing repeat problems quickly prevent longterm habits recruited hired trained initial personnel working establish key internal functions outline scope positions new organization developed optimized organizational systems boost efficiency keep operations scalable agile changing demands medical assistant 012016 042018 greater lawrence family health center methuen directed patients exam rooms fielded questions prepared physician examinations assisted routine checks diagnostic testing collecting processing specimens promoted office efficiency coordinating charts completing insurance forms helping patients diverse needs supported duties diagnostic technical treatment procedures setting operating special medical equipment apparatus collaborated medical administrative personnel maintain patientfocused engaging compassionate environment called faxed pharmacies submit prescriptions refills collected documented patient medical information blood pressure weight taught patients medications procedures care plan instructions performed clerical duties word processing data entry answering phones filing sanitized restocked organized exam rooms medical equipment verified appropriate lab couriers picked collected lab specimens ordered prepared reagents supplies tested recorded blood glucose levels obtained client medical history medication information symptoms allergies kept medical supplies sufficient stock monitoring levels submitting replenishment orders depleted medical assistant 012014 012016 greater lawrence family health center lawrence assisted routine checks diagnostic testing collecting processing specimens documented vital signs health history patients clinic hospital environments promoted office efficiency coordinating charts completing insurance forms helping patients diverse needs gathered forms copied insurance cards collect patient information billing insurance filing supported duties diagnostic technical treatment procedures setting operating special medical equipment apparatus ambulated turned positioned patients collaborated medical administrative personnel maintain patientfocused engaging compassionate environment prepared patients electrocardiograms suture removal dressing changes called faxed pharmacies submit prescriptions refills collected documented patient medical information blood pressure weight taught patients medications procedures care plan instructions performed clerical duties word processing data entry answering phones filing sanitized restocked organized exam rooms medical equipment completed clinical procedures gathered patient data interpretation physician tested recorded blood glucose levels obtained pre posttreatment vital signs weight arranged surgeries surgical center confirming times patients preparing admission consent forms obtained client medical history medication information symptoms allergies compiled necessary documents surgical billing packages kept medical supplies sufficient stock monitoring levels submitting replenishment orders depleted bachelor science health sciences suny college brockport brockport ny associate arts fine arts monroe community college rochester ny education