jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom professional summary successful optimizing security standards improving planning processes managing systems implementation knowledgeable disaster recovery planning roadmapping team development qualifications summary lan hardwaresoftware administration design installation configuration tcpip ethernet networking dhcp static ip addressing wireless networking skills ms windows 20082003 servers vmware exchange server iis server administration active directory cisco asa ms windows server update services wsus 20 30 sql server 20002016 sql server 20002016 reporting services business intelligence development studio crystal reports sharepoint server 20072010wss 30 barracuda sonicwall autocad timestar kronos visual manufacturing work history sql dbainfrastructure engineer 022018 102021 daily harvest new york ny configured manage ad exchange 2016 dhcp wsus antivirus backup servers corporate vmware environment designed implemented incremental full backup policies procedures network sql instances administered developed 30 sql 2014 databases maintained improved scripts catalog system pushed products multiple parent sites onetomany child sites scheduled ondemand basis performed azure devops duties needed brought outsourced people resources back onsite speed knowledge savings 100kyear acted liaison sister companies ensuring consistency reliability configured sisense inhouse server produce kpis critical reports executives management ensured pci compliance 30 individual companies managed monitored installed systems highest level availability evaluated existing procedures made proactive adjustments meet changing demands administrator 112005 102017 deloitte morrisville nc configured manage ad exchange 2010 dhcp wsus antivirus backup servers corporate vmware environment designed implemented incremental full backup policies procedures network sql instances administer sql server 200020052008 databases monitor optimize system performance using sql profiler database engine tuning advisor responsible troubleshooting sql server databases issues production qa testing environments automated tasks creating jobs schedules alerts using sql server agent develop automated dashboard reports using ssrs power bi individual departments executives establish standardized processes development documentation disaster recovery qa manage relationships critical vendors consultant contracts result improved service reduced cost led team successfully rollout company intranet site using sharepoint improve create business processes visual manufacturing erp system supervised crm rollout evaluation pilot implementation sales department administer autodesk database management vault server clients designed system integrate erp fedex ups automate package tracking identified computer hardware network system issues performing troubleshooting techniques remediation consultant 052004 current bcfs new orleans la inspected equipment assessed functionality optimized controls consulted engineering team members determine system loads develop improvement plans discussed project progress customers collected feedback different stages directly addressed concerns conducted research network products services protocols standards network procurement development efforts made recommendations performed upgrades assisting businesses technology planning aligned growth projections system administrator 081999 062004 kings family restaurant city state administered 3 windows 2000 servers 3 nt 40 servers lanwan system multiple client operating systems protocols supported pos back office applications micros 3700 restaurant enterprise management system created changed new menu items enforced menu pricing consistency produced reports vps using transaction analyzer installed configured maintained kronos timekeeper central manage employee hours apply complex pay rules consistently across entire organization implemented backup disaster recovery automated corporate antivirus programs designed created maintained corporate web site eliminated common problems redesigning training material creating virtual helpdesk developed maintained ms access applications provided formal classroom training ms office suite micros administered microsoft exchange completed reports detailing network systems performance downtime issues worked users determine areas technology need improved usability master science information systems management 062005 robert morris university coraopolis pa microsoft networking certificate 062003 westmoreland county community college connellsville pa bachelor science information systems finance 062000 slippery rock university slippery rock pa relevantexperience education additional information certifications