jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom professional summary senior professional 14 years experience implementation operation support business technology lead multicultural project teams different roles providing strategic direction solution expertise experienced engaging business leadership prioritize align technology roadmap strategic objectives organization industry standards experienced value capture roi tco analysis multiphased programs focus key business drivers time tomarket efficiency automation experienced rapid deployments using agile methodologies skills sap technology ecc ariba crm pi enterprise portal solution manager bw business objects platform cloud onpremise systems hana oracle sql databases project methodology agile scrum kanban traditional waterfall operations application support continuous process improvements backup disaster recovery batch process management critical system monitoring alerting support key business milestones business calendar events work history sap manager 072013 current alston bird los angeles ca industry expertise retail manufacturing wholesale distribution line business finance supply chain ecomm store operations manufacturing production planning sales distribution skills solution enterprise architecture product life cycle management software solution evaluation solution integration implementation operations production support sap business systems finance retail functionalities define deliver sap portfolio roadmap drive business technology transformation maintenance upkeep sap technology platform per industry standards trend defined roadmap cloud uplift sap system landscape define maintain 247 production support system functionalities undisruptive business operations slas sops put place support team external onsite offsite consultants manage drive support activities defined setup sap center excellence business crossfunctional team technology project manager 112011 072013 caterpillar irving tx manage deliver multiple technology projects parallel implementation full lifecycle erp projects preconfigured industryspecific retail manufacturing finance wholesale distribution line business architect endend solutions integration crossplatform applications ecosystem technology team lead current 102011 aktify irvine ca lead technology development team plan deliver maintenance global erp template solution cover business process operations americas europe asia technical solution architecture rollout multiple countries focus countryspecific localizations government regulations formalization core competency center production support continuous process improvement senior software engineer 072005 012008 belvedere trading new york ny provide technology expertise lead team developers system configurators multiple erp projects handson design development critical complex business process software engineer 2004 072005 shellsoft inc city state provide technology expertise multiple erp projects handson design development business processes education master science computer science 2004 university north carolina charlotte nc bachelor science computer science engineering 2001 university madras chennai india accomplishments sap enterprise solution implementation support implemented sap retail solution operations 200 stores corporate head office solution covered ordertocash procuretopay datatoreport business processes part project implementation performed vendor evaluation selection put place team keepthelightson perform minor system enhancements cloud adoption program strategy roadmap developed phasedapproach cloud adoption enterprise level put place comprehensive process plan assess migrateimplement cloud system proper operational controls security governance teams also empowered concept minimum viable cloud quickly deliver cloud platforms using cloud factory models playbooks roadmap developed lift shift existing platforms required implement new solution platforms global template rollout core erp bw rolled core erp solution multiple global locations using sap bestpractice solution methodology engaged subject matter technical experts country handle localization government regulations integrated bw system implemented meet reporting requirements business planning forecasting financial consolidation center excellence business technology championed initiative put place center excellence team crossfunctional experts executives business governance operations development business technology coe worked closely leadership business units creating appropriate forum strategize prioritize deliver business objectives