jessica claire resumesampleexamplecom 555 4321000 100 montgomery st 10th floor professional summary productive office manager excellent skills customer service office management administrative support remains professional tactful situations focus increasing satisfaction retention organized office manager noted experience administrative management prioritize projects multitask effectively achieve project goals detailoriented team player expertise team leadership offering skills strong work ethic always willing listen coworkers meticulous proven performance streamlining office protocols handle conflicts well fair resolutions history reliability dedication companies employed take great pride position fill constructive criticism learning tool welcome inputs coworkers currently beginning second year accounting graduating next year holding associate degree presently studying certification quickbooks furthering educational journey forensic accountant skills complex problem solving motivational leadership decision making handling customer complaints employee motivation discipline travel coordination diligent follow multitasking prioritization documentation recordkeeping friendly relatable microsoft office verbal written communication honesty integrity confidence drive contracts vendor agreements accounts payable receivable customer service management account reconciliation attention detail intuit quickbooks education post university waterbury ct 052023 associate science accounting finance boyce healthcare worcester 122004 phlebotomy certificate phlebotomy north high worcester 051987 high school diploma certifications certified phlebotomist 17yrs work history acuren office manager milwaukie 061988 022021 managed budgets appointment scheduling employee event itineraries accounts improve productivity initiatives established workflow processes monitored daily productivity implemented modifications improve overall performance personnel evaluated employee records productivity complete employee evaluations optimized organizational systems payment collections apar deposits recordkeeping maintained computer physical filing systems oversaw office inventory activities ordering requisitions stocking shipment receiving boyne resorts waitstaff lincoln nh 062012 07 2019 explained menu items preparation methods provide high level customer service promote dining atmosphere practiced safe sanitary food handling preparation service maximize pleasant dining experience upsold highprofit items appetizers mixed drinks enhance sales numbers replenished food items paper products canned goods keep pantry wellstocked busy periods bussed reset tables keep dining room work areas clean cultivated warm relationships regular customers set dining room promote welcoming environment meet exceed hospitality service standards used slow periods restock supplies ice trays delivery bags increased sales significantly upselling higherend products customers community health system certified phlebotomist kingston pa 052007052012 spoke patient gather information lab records reduce fear anxiety optimize cooperation determined donor eligibility conducting screenings interviewing prospective donors obtaining medical histories followed physician orders correctly administer therapeutic phlebotomy centrifuged blood samples outlined clinical protocols labeled transfer tubes followed exact directions handling storing specimens transport stocked phlebotomy cart carrier appropriate supplies performed bedside tests like bleeding time tests entered results patient charts organized daily work based collection priority validated blood specimen collection orders alerting nurses physicians discrepancies order nursing station logs collected blood samples using vacutainer tubes tourniquets syringes butterfly needles straight needles packaged shipped specimens central lab daily tracked collected specimens initialing dating noting times collection used personal protective equipment correctly protect coworkers patients promoted mission vision values organization trained new clinical staff phlebotomy procedures completed proper sanitation cleaning equipment work areas patients conducted venipuncture ct procedures