jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom summary articulate customer service cashier ready new position firstrate customer service cash management skills properly utilized dedicated ensuring customer positive pleasant experience talented keeping store order well providing customer satisfaction help may need skills personable maintains cleanliness good multitasking training mentoring merchandise restocking credit cash transactions returns exchanges experience 052017 122019 case manager patient advocate zack attacks cancer city state cash management customer greeting coin counting customer service id verification customer assistance documented patient activities problems coverage hospital actions worked patients appeal insurance decisions coordinated providers resolve problems oversaw department patient cases gathered analyzed patient information determine special program eligibility helped patients understand care coverage payment responsibilities rights provided knowledgeable compassionate service response types patient questions concerns coordinated patients healthcare professionals meet patient needs educated patients families treatments procedures medications continuing care community resources utilized customer service skills detailed system knowledge support hospital clinic operations checked daily doctor schedules verified insurance met patients families discuss medical procedures medications treatments continuing care plans worked part team execute proper care body mechanics safety patient ordered medicines daily ensure compliance demands needs 072016 052017 court services supervisor launch trampoline park city state established enforced clear safety policies protect workers injury cleaning trampoline equipment assessing equipment damages well fixing problems equipment ie loose springs tattered polypropylene replacing toys merchandise supervising customers trampoline courts handling register overseeing birthday parties handling food court demonstrated full store expertise merchandise locations enabling optimum service inquiring customers 062013 042016 cashier supervisor customer service xpect discounts city state troubleshoot resolved issues cash registers card scanners printers trained new team members cash register operation stock procedures customer service inspected items damage reported issues supervisor return unsalable merchandise obtain replacements customers helped customers find specific products answering questions offering advice properly verified customer identification alcohol tobacco purchases learned roles departments provide coverage keep store operational resolved issues regarding customer complaints observed company return policy processing refunds including inspecting merchandise wear damage worked closely frontend staff assist customers served needs many patrons per shift including collecting payments tracking rewards handling customer service issues wrapped items bagged purchases properly prevent merchandise breakage processed customer payments quickly returned exact change receipts organized maintained physical digital payment documentation accurate filing compliant recordkeeping assisted managers supervisors employees completing endofday counts securing funds prevent loss theft welcomed customers offering assistance help find necessary store items wiped counters conveyor belt remove debris maintain cleanliness notified security suspected theft including descriptions individuals items stolen help control store losses trained new employees cashiering procedures offering assistance resolving issues processed returned items accordance store policy identified corrected performance personnel issues negatively impacting team business operations monitored employee performance safety conducting retraining correct problems optimize productivity established solid working relationships peers supervisors managers effective communication follow performed minor repair work registers shelving equipment keep jobs task notifying higher ups major machinery failures coached mentored new staff members offering constructive feedback asking longterm career growth goals monitored equipment efficiency checked materials supplies coordinated manpower requirements meet expected demand redeemed coupons crosssold products processed efficient accurate cash check debit credit card payments using pointofsale system answered phone calls assist customers questions orders issued receipts discussed return policies directed customers pickup locations larger merchandise unboxed new merchandise added shelves accordance stock rotation policies counted drawers start end shifts validate daily records uphold accounting accuracy kept checkout areas clean organized wellstocked maintain attractive store cashier running front end shift supervisor running customer service answering phones handling lottery tickets moneygrams money orders tobacco sales opening closing store handling checking produce freshness generally managing store senior employee education training liberal arts sciences gateway community college new ct 062015 high school diploma joseph foran high school milford ct