jessica claire resumesampleexamplecom 555 4321000 100 montgomery st 10th floor professional summary organized leader us army successful history managing competing priorities meeting challenging performance targets works well pressure complete physicallydemanding work safetyoriented team player strong attendance record experienced service tech extensive knowledge vehicle testing maintenance repair adept reading understanding technical documentation excellent customer service time management multitasking abilities dedicated soldier professional history meeting company goals utilizing consistent organized practices skilled working pressure adapting new situations challenges best enhance organizational brand organized dependable candidate successful managing multiple priorities positive attitude willingness take added responsibilities meet team goals collaborative leader dedication partnering coworkers promote engaged empowering work culture documented strengths building maintaining relationships diverse range stakeholders dynamic fastpaced settings knowledgeable dedicated customer service professional extensive experience customer service industry solid team player outgoing positive demeanor proven skills establishing rapport clients motivated maintain customer satisfaction contribute company success specialize quality speed process optimization articulate energetic resultsoriented exemplary passion developing relationships cultivating partnerships growing businesses customer service representative bringing topnotch skills oral written communication active listening analytical problemsolving skills enhances customer experiences employing serviceoriented behaviors understanding customer desires providing customized solutions build loyalty seek maintain fulltime position offers professional challenges utilizing interpersonal skills excellent time management problemsolving skills skills inbound outbound calling sales invoicing shipping receiving scheduling cash handling customer complaint resolution cash register operation quality management quality assurance repairs knowledge troubleshooting skills equipment diagnostics troubleshooting vehicle test drives diagnostics report preparation documentation reporting system monitoring digital media management work history graco mechanical engineer fremont ca 092013 012018 performed diagnostic troubleshooting procedures find identify root causes mechanical issues replaced damaged missing defective parts new refurbished components ordered repair parts quickly prevent delays projects repair work tested newly installed equipment determine proper functionality compliance regulations consulted manuals technical documentation repair tree charts information prior conducting fixes inspected tested equipment locate worn damaged parts inspected vehicles evaluated condition systems equipment lights accessories established monitored maintenance protocols deliver reliable service installed components improve hvac system performance utilized pressure gauges soapandwater solutions test pipe tubing joints leaks repaired replaced defective equipment components wiring smiths group customer service representative saint louis mo 082018 022021 provided primary customer support internal external customers responded customer requests products services company information clarified customer issues determined root cause problems resolve product service complaints education american public university system charles town wv 052025 bachelor science criminal justice fagaitua high school pago pago 052012 high school diploma processed customer adjustments maintain financial accounts answered customer telephone calls promptly avoid onhold wait times crosstrained backed customer service managers collaborated staff members enhance customer service experience exceed team goals effective client satisfaction rates promoted superior experience addressing customer concerns demonstrating empathy resolving problems swiftly liaised sales marketing management teams develop solutions accomplish shared objectives educated customers billing payment processing support policies procedures followed customers resolved issues maintain high standards customer service firehouse subs customer service associate grand prairie tx 082021 082022 developed actualized customer service initiatives decrease wait times helped large volume customers every day positive attitude focus customer satisfaction achieved high satisfaction rating proactive onecall resolutions customer issues evaluated account service histories identify trends using data mitigate future issues improved operational efficiencies managing customers requests store inventory transactions new purchase orders pricing needs informed customers special promotions provided detailed information various products responded customer calls emails answer questions products services trained new personnel regarding company operations policies services exhibited high energy professionalism dealing clients staff developed updated databases handle customer data provided excellent customer care responding requests assisting product selection handling ordering functions followed customers resolved issues maintain high standards customer service educated customers billing payment processing support policies procedures responded customer requests offering excellent support tailored recommendations address needs