summary skills jessica claire montgomery street san francisco ca 94105555 4321000 resumesampleexamplecom seasoned manager drive determination engaging personality servicedriven background coupled knowledge low voltage systems seeking opportunity build success exciting organization troubleshooting abilities flexible client relationships reliable trustworthy friendly positive attitude experience operations manager 032018 current chi health gretna ne collaborated staff maximize customer satisfaction streamline procedures improve bottom line profitability recruited hired trained crew members application projects customer relations customer service established work priorities meet contractual obligations schedule installations assessed upcoming projects forecast projected resource requirements aided senior leadership executive decisionmaking process generating daily reports recommend corrective actions improvements managed daily operations including supervising multiple team members across 30 locations implemented policies standard operating procedures managed quality customer service conducted performance reviews providing coaching feedback benefit company employee assisted executive leaders decisionmaking processes creating daily reports suggesting areas development caole splicer lineman aegion corp harvey la 102017 032018 assumed full responsibility completed work completed work quality timeliness preformed routine line work without close supervision preformed work operations connection providing cable services reading interpreting engineering plans operating construction type equipment winches chain saws hydraulic aerial lifts using large hand tools placing wires related materials ran strand lashed fiber coaxial cable poles pylons buildings setting lines place using winches adjust tension cooistruction foreman spectrum bradenton fl 042014 102017 conferred managers technical personnel team leaders coordinate efficient site work maintain tight schedules determined optimal construction requirements site plans managed daily work assignments delegating tasks monitoring progress motivated supported field workers completing work increase work quality efficiency coordinated schedules daytoday activities crew satisfy project needs read followed blueprints planning implementing construction phases assigned work employees based project requirements individual team member strengths communicated effectively customers workers alike answering inquiries questions responding complaints reviewed documentation including safety materials implemented work site procedures met compliance checked crew timesheets logs accuracy submitted schedule maintained quality standards monitored work corrective action performed work safely effectively high precarious places led weekly status meetings reviewed daily staff reporting kept track inventory including supplies materials prevent losses installed small large scale low voltage electrical systems military installations fire alarm security cctv access control etc installed wiring cabling devices establish repair improve network operations caole installer unitek global services inc city state 022008 032014 taught customers basic use equipment based service package answered questions installed upgraded provided troubleshooting services physical cable tv internet telephone alarm system equipment managed service records reports completing paperwork regarding work order status customer satisfaction maintain performance effectiveness performed troubleshooting inspecting equipment measuring signals identify issues communicated service installation orders escalations improve crm qa effectiveness completed upgrades downgrades wiring businesses well single multifamily residences installed outlets drops converters modems digital terminals offered education resources streamline customer product adoption use continuously applied qualityimprovement methodologies improve work processes read interpreted technical documentation order accurately configure equipment laid cabling plans ran buildings desired locations answered normal afterhours service calls installed set repaired devices system components education high school diploma training wheeler high school wheeler ms 071998