jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom professional summary seeking position utilize excellent analytical problem solving skills focused qualities ontime deliveries product services enhance profitability organization core qualifications strong oral written communication strong interpersonal leadership skills independent andor excellent team player networking time management organizational skills experience pmoproject support specialist 082013 current emcor group inc phoenix az proficient ms office highly flexible adaptable adept multitasking excellent customer service selfmotivated onboarding activities including onsite offshore resources ie ipass building access badge getting accesses including vpn ad credentials outlooks necessities perform job duties ensure resources fully quickly productive boarded generate weekly onboarding reports management team team tata wu interactions constantly management team directors training account managers project managers service delivery managers order get various projects onboarding training done timely manner gatekeeper daily issues work requests prioritize keep track status resolved build weekly reports highlighting key areas improvement work request flow share tata managers spoc wu coordinate ensure tata resources uptodate training resource management training compliance training etc establishing good relationship end client gather prepare weekly training reports present management team wu ppm admintimeresource tracking allocation tata resources accellion admin grant access new members resolve issues faced existing members manage executive schedules plan meetings provide support required including meeting travel arrangements smes traveling offshore reviewed provided comments style documents powerpoint presentations took necessary steps make presentable business development executive 082011 082012 johnson financial group whitefish bay wi managed fulllifecycle recruiting including searching candidates marketing regressive interviewing rate negotiation job placement actively search candidates via internet search tools linkedin monsters corp cop open requirements managed interview process including behavioralbased interviewing telephone managed strategic planning maintaining increasing company growth actively looked hot trend focus getting candidates ready current job market developed training module management training implementation supporting fresh college graduates getting trainings sharepoint sap net c java order prepare job market engaged internal external training sessions trainers solace training performed financial activities billing vendors etc technical service rep 082009 032010 northeast bancorp portland provide technical support service onecall resolution establish longterm customer relation assisted customers product features installation setup troubleshooting hardware operations sold multiple entertainment products services well hardware systems accessories provide feedback interaction customer upper management productsservices input strategic planningdecision making directly assist customers billing payments student coordinator attending school mba 042006 042007 university denver city state send university brochures course catalogues students organize student fairs promote du brand name strengthen university relationship existing student prospective students assist record keeping student information du database generate reports senior faculty members answer students questions concerns received outlook email phone mails walkin professional courteous manner personal banker 092003 012005 us bank city state received processed checking savings account transaction mortgage consumer commercial loan payments handled routine customer inquiries problems maintained favorable customer employee relations issued cashiers checks travelers checks money orders handled night deposit vault understanding regular compliance assessed handled customer banking needs customer account information sold bank products services deposits home equity line auto loans referred clients appropriate financial consultants based needs expand existing customer relationships new business maintained good trusting relationship clients providing excellent customer service promoting bank products education bachelor arts december 2001 university colorado denver denver professional affiliations board director rocky mountain friends nepal rmfn