jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom professional summary multitasking perserverance wellknown creating positive workplace culture hard work attention detail excellent organization skills motivated learn grow excel demonstrated customer reliability expertise skills organization customer service staff training development work history lead computer based testing support 082014 032019 hyatt hotels corp college park ga communications problem resolution operations management communicated best practices among onsite external personnel align efforts goals identified communicated customer needs supply chain capacity quality teams coordinated site investigations documented issues escalated executive teams needed engaged prospects customers various events including tradeshows seminars workshops supervised site investigations reported issues escalated required assistance consistently trained employees minimize loss increase sales increased operational efficiency developing improved filing systems confidential client records reports reduced customer service complaints designing new methods resolution performed supplier risk evaluations supported regulatory inspections shoe department associate 052018 082018 kohls city state listened customer needs desires identify recommend optimal products opened shelved merchandised new products visually appealing organized displays optimal sales promotions answered questions store policies concerns support positive customer experiences managed efficient cash register operations including scanning items processing payments issuing receipts worked diligence regularly meet exceed special targets including credit card applications special donations specific product promotions promoted customer loyalty consistent sales delivering friendly service knowledgeable assistance checked prices customers processed items sold scanning barcodes improved operational efficiencies managing customers requests store inventory transactions new purchase orders pricing needs assisted customers answering questions fulfilling requests replenished sales floor merchandise organized shelves racks bins optimal appearance issued receipts processed refunds credits exchanges managed promotional instore signage displays restocked merchandise returns dressing rooms monitored customers signs security concerns escalated issues management greeted customers helped product questions selections purchases including instore eservice transactions helped customers complete purchases locate items join reward programs promote loyalty satisfaction sales numbers stocked merchandise month clearly labeling items arranging according size color preparing attractive displays maintained uptodate knowledge store sales payment policies security standards educated customers promotions enhance sales assisted customers locating choosing merchandise store department folded arranged merchandise attractive displays drive sales organized store merchandise racks displays promote maintain visually appealing environments provided accurate information promotions customer programs products helping drive high customer retention waitress 052016 072016 kijima sushi city state maintained order efficiency accuracy clear communication kitchen staff earning numerous recommendations satisfied customers resolved guest employee complaints maintain complete customer satisfaction workforce effectiveness maintained customer satisfaction timely table checkins assess food beverage needs greeted new customers discussed specials took drink orders built immediate positive connections guests prepared beverages filled food orders customers shared knowledge menu items flavors enabling customers make personal decisions based taste interest bussed reset tables per shift working efficiently keep dining room work areas clean carried complete opening closing shift change duties keep restaurant working efficiently teams ready meet customer needs checked identification enforce age regulations alcoholic beverages prepared hot cold beverages highest standard providing guests legendary customer service inspected dishes utensils cleanliness sending back washed necessary collected credit card cash gift certificate payments dispensed change cash transactions stored food designated containers storage areas increase shelf life improve kitchen organization provide easy access busy peak service times collaborated kitchen staff correctly update customers unavailable dishes wait times folded napkins prepared silverware sets provide adequate supply host station education bachelor science psychology 122020 university colorado denver denver co