jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom summary motivated professional proven record building relationships managing projects concept completion leading individuals success skilled demonstrating exceptional communication skills well making critical decisions challenges adaptable transformational leader ability work independently collaboration others strong organization prioritization abilities experience marketing customer satisfaction data management administrative support customer service demonstrates ability analyze assess situations adapt rapidly maintaining focus organizational goals skills property management marketing communications social media marketing customer service staff training decision making experience performance reporting goal setting multiunit operations management policies procedures implementation problemsolving staff development 012022 current operations manager waste pro usa inc bradenton fl primary support director operations regional travel 23 days per week national travel 35 overnights per month assist asset market review new acquisitions assist organization daily tasks projects office areas properties property staff full understanding property operations characteristics number beds per property unit types lease differences parking maintenance specifics ie heating systems water heaters fire alarm systemssprinkler systems lockskeys train property staff understand building systems property operates address fire alarms handle sprinkler events etc assess property conditions effectiveness maintenanceporter staff reporting back issues exist dir operations assess missing communication property level lead follow lease progression performance missing renters insurance debt collection security log follow ups lead communicator property manager delinquent rent security deposit overages roommate disciplinary issues court appearances ensure properties supplies prepared upcoming eventsseasons receive supply orders review submission bookkeeper assist completing unit walkthroughs inspections assist training student reps needed assist resident promotions events 062017 012022 property manager sequoia concord ca responsible effectively computing classifying recording numerical data keep financial records complete assisting leasing marketing resident relations community performs combination routine calculating posting verifying duties make payments vendors process resident rental payments obtain financial data use maintaining property accounting records works residents professional level develops marketing strategies enhance resident retention bring residents office represents company professional manner times 062015 062017 leasing agentresident directoraccountant bard townhouses city state accounts receivable submit checks deposit making corrections allocation payments process return payments posting late fees emailing notices tenants call tenants delinquent accounts create notice quits maintain tenants files posting memos post charges needed complete zero dollar receipts accounts payable submit invoices payment complete credit applications verify statements double payments contact vendors invoices applicable maintain utility spreadsheets confer maintenance personnel purchases applicable provide vendor packets collections create reminder letters outstanding balance sdr submit collections process writeoffs maintain collections spreadsheet general duties filing answer phones everyone busy assist processing sdrs conduct inspections turnover complete month end requirements shred old documents every month sounding board staff leasing agent real estate licensed taking prospects tours homes leasing units townhome community maintaining social media accounts bard townhouses event coordination advertising marketing local companies covending local companies follow phone calls emails potential tenants creating work schedules fellow employees collecting rent tenants receiving entering completing maintenance requests deposit accounting experience resident director supervisor fellow employees updated content social media regularly event coordinator advertising marketing experience created distributed community newsletter community monthly report employee schedules education training 122015 bachelor arts communications shippensburg university pennsylvania shippensburg pa accredited accrediting council education journalism mass communication minor psychology shippensburg university shippensburg pa 17257