dorsey bernhard 15876 gutmann creek houston tx phone 1 555 639 0086 experience 032019present 102012102018 botsfordraynor information technology boston savvy innovator collaborator facilitates change across organizations entirety driving operational efficiencies growth aspects business technology able organize coordinate efforts others outside department experience managing budgets largescale operation experience business continuity planning disaster recovery experience managing negotiating vendor contracts agreements service providers regulatory agencies demonstrated success managing partner relationships demonstrated experience developing maintaining short longterm enterprise technology infrastructure plans experience unified communication technologiesprojects large organization knowledge pci dss ferpa regulations understanding technologyenhanced learning principles best practices wolftowne information technology excel component unit testing following standard practices methodologies boston excel utilizing technologies domain knowledge delivery developed components integrated components excel working problems moderate scope analysis situations data requires review variety factors excel triage analysis situations production support proficient time delivery minimal supervision effective participant requirements gathering requirement analysis proficient applications component design following prescribed architecture technology footprint college graduate course knowledgeable computer components knowledgeable assemble disassemble computer education drexel university skills bachelors computer science strong overall understanding information infrastructure components strong communications consultative interpersonal skills including oral written presentation demonstrated teamwork collaboration facilitation negotiation skills experience planning implementation system experience hotel systems property management system point sale sales catering proven knowledge information technology applications processes software equipment security certificate executive presence dynamic interpersonal skills diplomacy integrity excellent team building change management skills skillset recruit train coach mentor topquality team members