jessica claire resumesampleexamplecom 555 4321000 100 montgomery st 10th floor professional summary operations manager consistent track record increasing sales providing comprehensive quality coaching 100 employees focused delivering decisive forwardthinking positive team leadership enable production success effective workflows implement skills organize drive operations effectively develop enact company policies increase organizational operation efficiency retain strong leadership interpersonal skills advance strategic plans sales objectives set forth management develop policies keep organizations budget low including operations maintenance labor costs resultsdriven management professional 10 years experience operations production management organizational development team building diversity highly adept planning coordinating executing successful production strategies track record improving operational stability efficiency profitability skills project management recruiting training mentoring relationship development cost reduction strategies policies procedures implementation detailoriented written verbal communication customer service orientation great attention detail risk analysis management work flow planning management information systems sales background unsurpassed work ethic employee relations conflict resolution education ashland community technical college ashland ky 052011 associate arts work history chickfila operations manager houston tx 112013 022021 manage day day business operations balancing responsibilities business analysis vendor risk management works sales teams help set meet daily quarterly goals oversees reports weekly monthly quarterly annual sales identifies trend assess opportunities improve processes execution raises tracks issues conflicts remove barriers resolve issues works closely management team ensure operational administrative compliance functions properly executed accordance regulatorybased best practices assessed financial statements reports evaluate performance implement changes needed maximized productivity management systems establishing specific goals managing operations generated comprehensive reports regarding incidents events important business matters implemented incident management responses including troubleshooting root cause analysis issue resolution established operational objectives work plans delegated assignments subordinate managers conduct performance reviews quarter offering praise recommendations improvement monitor allocated staff material resources meet production goals managed 80 associates showed increase sales 4 covid19 crisis entire store increased sales 35 rtw department one year effective management training skills omni hotels general manager paradise valley az 112007 122012 obtains profit contribution managing staff establishing accomplishing business objectives increases managements effectiveness recruiting selecting orienting training coaching counseling disciplining managers communicating values strategies objectives assigning accountabilities planning monitoring appraising job results developing incentives cultivating climate offering information opinions providing educational opportunities develops strategic plan financial opportunities recommending objectives accomplishes subsidiary objectives establishing plans budgets allocating resources reviewing progress making midc dcourse corrections maintains quality service establishing enforcing organization standards contributes team effort accomplishing related results needed assist day day operations increased sales 10 center diagnostic imaging front desk associate orlando fl 112005 102007 applied strong leadership talents problemsolving skills maintain team efficiency organize workflows meet daily demand greeted guests front desk engaged pleasant conversations managing checkin process provided guests aboveandbeyond service including making outside venue reservations setting tours arranged accommodations travel plans visitors presented updated itineraries liaised housekeeping maintenance staff address requests complaints made guests used quick response dynamic service skills build relationships patrons improving customer retention rate increased customer checking satisfaction 3 additional information detailed references kathy appleby general manager dillards known 7 yrs 28335 paseo dr wesley chapel fl 8139434767 bruce brannon store manager harley davidson known 4yrs 201 international pkwy sunrise fl 33325 4079131272 mike stephenson general manager hw properties known 20 yrs huntington wv 25701 3046330943 angela nabors local artist nashville tn known 35 yrs 204 donelson pk nashville tn 37214 6155090033