jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom professional summary agile adaptable team leader stellar work history motivational approach upbeat nature skilled training employees leveraging organized approaches handle daily planning scheduling customer service requirements forwardthinking industrious diplomatic communication style focused maximizing engagement satisfaction skills customer service management delegation supervision team building motivation credit card sales proficiency food preparation safety open work schedule positive upbeat adaptable claireging demands problem anticipation resolution scheduling timetracking persuasive negotiation computer proficiency health safety procedures creativity originality regulatory legal compliance business acumen multitasking prioritizing physical stamina work history vip club level concierge 032023 042023 kohls department store sacramento ca welcomed acknowledged guests outstanding hospitality busy fast paced environment facilitated guest checkin checkout processes usual 90 occupancy rate reduce wait times increased guest convenience monitored club lounge seating availability service safety wellbeing guests anticipated addressed guests service needs assisted individuals disabilities thanked guests genuine appreciation utilized variety diverse organizational communication skills drive guest satisfaction supported local sports teams museums restaurants touristoriented spots promoting events hotel guests maintained cleanliness condition bar bar unit tables tools prepared served hot cold food alcoholic beverages stocked ice glassware supplies helped customers dietary restrictions allergies intolerances obtain safe delicious food working closely kitchen staff alternatives bussed reset tables keep dining room work areas clean anticipated communicated replenishment needs promptly completed opening closing duties requisitioned necessary supplies transported supplies storeroom bar setup area required secured liquors beers wines coolers cabinets storage areas documented pertinent information department logbook forecasted additional meal requirements communicated special requests kitchen reported accidents injuries unsafe work conditions operations manager followed company policies procedures developed maintained positive working relationships others supported team reach common goals maintained confidentiality proprietary information protected company assets prepared reviewed written documents accurately completely answered telephones using appropriate etiquette credit card sales associate 112022 022023 kohls department store elk grove ca enrolled 60 customers kohls credit card rewards program per week fostered lasting relationships customers effective communication quick response resulting longterm loyalty expanded client base consistently exceeded sales goals making top 5 district sales associate list weekly highest sales leveraged deep knowledge understanding banking industry handle customer inquiries increasing complexity offered handson assistance customers assessing needs maintaining current knowledge consumer preferences assisted training mentoring 17 new hires company processes product knowledge customer service selling techniques developed strong cooperative relationships coworkers managers maintained calm demeanor professionally managed challenging customer issues kohls cash returns bill payment busy highstress situations educated customers billing payment processing support policies procedures accurately processed pos transactions returning coin currency payment cards receipts customers reconciled cash drawer start end shift accounting errors resolving discrepancies solved customer challenges offering relevant products services educated customers current promotional offerings products using persuasive selling tactics exhibited high energy professionalism dealing clients staff supported loss prevention goals monitoring shopper behavior worked flexible schedule extra shifts meet business needs kept work areas clean organized safe promote efficiency team safety operations team associate 092021 112021 sears department store sacramento ca assisted training new hires instilling culture collaboration maintain high productivity performance metrics worked team pick quality accurate items 1000 daily customer orders served customers face face knowledgeable friendly support every stage shopping purchasing established rapport customers increase satisfaction loyalty noted customer special requests preferences favorite products crm enhance service build brand loyalty drove store revenue offering customers accessories related purchases complete selections completed required paperwork logs documentation according internal policies accurately track sales delivery metrics consistently met deadlines quality goals accuracy timeliness collaborated managers provide customer feedback recommend operational claireges meet emerging trends tendered customer orders pointofsale using payment information provided activated customer rewards accounts best price availability received stocked merclairedise general sales floor ecommercespecific shopping areas complying prescribed organization planning policies worked flexible schedule extra shifts meet business needs apparel department supervisor 022020052020 home depot elk grove ca trained mentored 40 department team members successful strategies meet operational sales targets mentored team members enhance professional development accountability workplace exceeded sales goals accomplished business objectives inspiring staff promoting target products improved customer service projecting friendly knowledgeable attitude established rapport customers increase satisfaction loyalty tracked prioritized work orders meet daily production requirements established optimized schedules keep coverage service line forecasted demands opened closed store 5 days per week counting registers making deposits storing filing daily paperwork worked flexible schedule extra shifts meet business needs counted cash drawers balanced totals offered handson assistance customers assessing needs maintaining current knowledge consumer preferences strengthened merclairedising promotional strategies drive customer engagement boost sales designed built 30 displays per week generate customer interest store merclairedise loaded unloaded merclairedise trucks organize warehouse backroom spaces opened inventory boxes restocked shelves rotated stock according dates protocols submitted reports senior management aid business decisionmaking planning used weekly financial data analyze company growth optimize operational strategies enrolled 30 customers kohls credit card rewards program per week processed cash credit debit check payments accepted processed customer returns monitored security areas busy periods minimized loss 80 increased sales 97 cashierovernight ecommerce shopper 112019 012020 company name bismarck nd helped customers complete purchases locate items join rewards store credit card programs enrolled average 30 customers kohls credit card rewards program per shift promoted customer loyalty consistent sales delivering friendly service knowledgeable assistance worked flexible schedule extra shifts meet business needs answered questions store policies addressed customer concerns provided expertise products including demonstrating features answering questions redirecting objections highlight positive aspects maintained current knowledge store promotions highlighted sales customers used pos system enter orders process payments issue receipts maintained secure cash drawers promptly resolving discrepancies daily totals reconciled cash drawer start end shift accounting errors resolving discrepancies restocked organized merclairedise front lanes bins picks merclairedise using inventory management system correcting discrepancies improve overall accuracy consistently met deadlines quality goals accuracy timeliness noted customer special requests preferences favorite products customer relationship management system enhance service build brand loyalty memorized store layouts planograms fulfill orders using shortest efficient route maximized efficiency scanning items quickly completing many 270 orders per hour maintained high satisfaction ratings completing orders quickly making good selections customers increased productivity 95 streamlining packing procedures collaborated managers provide customer feedback recommend operational claireges meet emerging trends learned sales operations positions provided backup key times exceeded goals effective task prioritization great work ethic footwear department supervisor 112010 102011 company name sacramento ca recruited retained top talent footwear department focus completing timely performance evaluations providing positive feedback rewarding superior performance promoted culture focused encouraging staff develop skills abilities managed team 20 employees delegated tasks held employee accountable completing assignments trained 70 new employees overall company department specific policies procedures assigned tasks established work schedules staff keep coverage service line forecasted demands offered handson assistance customers assessing needs maintaining current knowledge consumer preferences built relationships current customers maintain goodwill gain additional business strengthened merclairedising promotional strategies drive customer engagement boost sales opened closed days per week counting registers making deposits storing filing daily paperwork kept orderly accurate accounting records monitoring sales documentation assessed sales reports identify enhance sales performance support inventory oversight capitalize emerging trends used weekly financial data analyze company growth optimize operational strategies handled cash register returns refunds oversaw daily operational performance footwear team examined logs verify completeness accuracy documentation built designed 25 displays weekly promote specific products loaded unloaded merclairedise trucks organize warehouse backroom spaces maintained stock items cleanliness organization provided excellent customer service tracked prioritized work orders meet daily production requirements multiplied earnings sales goal achievement customer service improvements commitment team objectives submitted sales reports senior management aid business decisionmaking planning inventoryovernight freight team associate 012008 022010 company name sacramento ca collaborated receiving manager effectively cut defective items storage shipments achieved high satisfaction rating prompt customer service answering questions resolving issues quickly monitored deliveries checking merclairedise invoice paperwork notifying supervisor discrepancies collaborated sales team members stay current inventory levels complete accurate orders resolve item issues stocked designated items shelves end caps displays worked flexible schedule extra shifts meet business needs maintained current knowledge shelf planograms end cap plans merclairedise products received new stock input values computer system completed regular cycle counts inventory audits met incoming trucks used forklifts move pallets staging areas observed safety protocols transporting merclairedise different areas store alleviate item damage checked aisles spills complete quick cleanup maintained inventory ordered new supplies meet expected needs stamped attached claireged price tags merclairedise shelving updated computerized price list reported analyzed inventory data help management strategically improve pricing marketing strategies assisted customers large heavy loads transporting packages customers vehicles volunteered assist management store charity projects demonstrating willingness learn new tasks increase skill levels created enforced detailed organization processes increase quality service standards manually transported warehouse materials weighing 70 pounds maintained stamina standing sitting bending walking extended periods time diligently examined packages labels defects inaccuracies decreasing overall packaging mistakes 90 kept aisles clear clean restocking prevent accidents enable others easily pass managed timely effective replacement damaged missing products psychology cosumnes river college sacramento ca education