jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom summary motivational leader organizational problemsolver advanced supervisory team building customer service skills experience stepping roles quickly making positive changes drive company success focused using training monitoring morale building techniques maximize employee engagement performance skills financial portfolio management gaap accounting great plains regulatory compliance payroll administration accounts payable yearend close experience 112019 current accountant albertsons companies modesto ca auditing account reconciliation quickbooks customer relations accounting bookkeeping general ledger accounting payroll management prepared monthly yearend closing statements financial documents invoices identified operational process inefficiencies recommended necessary improvements informed clients permits certificates applications documents required various government agencies assisted management monthend yearend close activities including annual executed account updates noted account information company data systems implemented excel software improve billing efficiency accuracy handled past due accounts including collections status reports created highly organized filing system account documents resulting increased efficiency processed invoice payments recorded information account database managed payments processing invoicing collections tasks monitored past due accounts pursued collections outstanding invoices loaded billing data systems data import scanning manual keying verify complete accurate client invoices vendors assisted customers invoice questions special invoicing reporting corrections writeoffs resolved customer issues discovered invoicing collection process received screened high volume internal external communications answered approximately 100 phone calls daily pleasantly welcomed visitors office updated financial customer business records accurate information day preventing data loss keeping files current maintained office supplies inventory checking stock ordering new supplies needed collected payments issued receipts updated accounts reflect new balance supported office needs including taking messages scanning documents routing business correspondence dispersed incoming mail correct recipients throughout office maintained business records updating customer information 052015 072019 education manager aza atascadero ca monitored supplier operations verify quality delivery schedule conformance contract specifications collaborated staff maximize customer satisfaction streamline procedures improve bottomline profitability trained employees additional job positions maintain coverage roles times conducted inventory counts assessing current state inventory integrity target accuracy levels tracking variances reduced shrink developing culture loss prevention improving return processes upgrading store layout facilitated exceptional sales performance results focusing continuous improvement approaches capitalizing emerging market opportunities assisted physical setup education programs contributed event leadership managed educational offerings creation innovative pathways created effective training course objectives course content materials determined course objectives found wrote course materials cover topics planned led training programs staff development enhance employee knowledge engagement satisfaction performance presented training information via role playing simulations team exercises managed training calendar entire fiscal year including setting course plans training spaces department rotations conducted evaluations training courses uncover areas need improvement 082013 062018 assistant manager miami parking authority miami fl planned prepared workflow schedules delegating tasks 102 team members reviewed sales reports enhance sales performance improve inventory management accuracy maintained inventory accuracy counting stockonhand reconciling discrepancies cultivated handson training assessment guidance performance monitoring programs coach mentor employees drove operational efficiency building customer rapport foster loyalty increase sales enforced company policies procedures strengthen operational standards across departments oversaw team development according industry service standards customer loyalty completed inventory audits identify losses project demand analyzed monthly sales performance reports support operational planning strategic decision making secured revenue accurately monitoring transactions deposits eliminate discrepancies assisted store manager evaluating employee performance cultivating improvement initiatives trained team 28 deliver outstanding customer service boosting customer satisfaction ratings 100 collaborated store manager develop strategies achieving sales profit goals directed led employees supervising activities drive productivity efficiency initiated inventory control measures manage replenish stock maintain cost levels meet customer demand implemented training processes newly hired employees supervised department managers shift leads production personnel delegated daily tasks team members optimize group productivity mentored staff enhance skills achieve daily targets using handson motivational leadership education training associate arts arts photography waldon photography school denison tx