jessica claire resumesampleexamplecom 555 4321000 montgomery street san francisco ca 94105 professional summary efficient reliable patient advocate 4 years experience seeking position allow utilize skills education experience acquired medical social human service field skills well organized customer service multitasked proficient computer skills communication interpersonal dependable detail oriented work history state georgia patient advocate hancock ga 2012 current assists underuninsured hospital patients process applying medical assistance benefits completes submits medical assistance applications department human services monitors progress application updating hospital database systems company systems manages high volume caseload maintains contact hospital staff patients county caseworkers adheres hipaa guidelines maintain patient confidentiality performs various administrative duties word processing faxing answering phones filing education carlow university pittsburgh pa 2011 bachelor arts sociology minor psychology graduated magna cum laude recipient academic excellence sociology award horizon services service professional wilmington de 042009 2012 demonstrated excellent leadership skills providing quality training procedures new staff ability perform numerous tasks given supervisor daily basis used outstanding customer service skills assist guests continually would strive make guest experience pleasant worry free possible