jessica claire resumesampleexamplecom 555 4321000 100 montgomery st 10th floor summary qualified human resources specialist administrative assistant 8 years experience supporting hr departmental activities handson approach team collaboration relationship building versatile professional facilitating recruitment hiring benefits administration recordkeeping knowledgeable hris adp office software excel im flexible focused team player expertise customer relationship management hr proficiencies strategic planning time management considered highly knowledgeable information technology program management skills talent acquisition presentation preparation confidential document control project management customer relations recruiting conflict resolution tactics performance management personnel engagement vendor relations employee relations ak servi hr services personnel recruitment benefits administration complex problemsolving microsoft office suite hr policyprocedure development benefits administrator education training california institute integral studies san francisco ca 042011 bachelor arts interdisciplinary studies bethany college scotts valley ca 052003 caadac addiction studies experience asml nv human resources representative hillsboro 042017 032020 supported employees benefits enrollments guiding process answering questions assisted outreach recruitment activities acquire qualified talent prepared data produced various reports using hris system scheduled training events informed participants details updated database payroll employee information provided essential support address individual hr needs employees conducted background checks orientation coordinating new employee onboarding process safeguarded human resource information maintaining employee confidence protecting operations maintained human resources records processing applications resumes assisted candidates application processes answering questions application performing background checks providing 19 forms handling drug screening paperwork developed documented hr procedures refine processes drive compliance policies assisted recruitment initiatives interviewing talent sourcing scan healthplan mental health specialist riverside ca 032004 052011 adhered hipaa confidentiality requirements safeguarding files created client treatment plans based assessments goals referred clients external resources additional support interviewed clients gather data social psychiatric relevance counseled patients ents individually group sessions prepared evaluation reports based type diagnostic tools assisted clients performed resen overcoming dependencies adjusting change removing bad habits performed research tasks increase knowledge human behavior performance developed treatment plans based client mental physical conditions collected client information interviews observations tests guided clients developing skills strategies dealing problems maintained confidentiality records relating clients treatment collaborated mental health professionals staff members perform clinical assessments develop treatment plans responded crisis situations severe mental health behavioral issues arose assisted individuals stress management selfesteem issues associated emotional mental health prepared maintained required treatment records reports acted client advocate coordinating required services resolving emergency problems crisis situations encouraged clients express feelings discuss happenings life help develop insight relationships developed implemented treatment plans based clinical experience knowledge modified treatment activities approaches needed comply changes clients status assessed patients risk suicide attempts harmful behavior toward others counseled family members assist understanding dealing supporting clients patients counseled clients patients individually group sessions assist overcoming dependencies adjusting life making changes collected information clients interviews observation tests referred patients clients community resources specialists facilitated smooth discharge encouraging reassuring clients throughout transitions gathered researched information community mental health needs resources used conjunction therapy hr block inc receptionist corpus christi tx scheduled confirmed appointments answered directed incoming calls using multiline telephone system served visitors greeting welcoming directing appropriate personnel updated recorded customer client information maintain accounts delivered administrative support team members making copies sending faxes organizing documents rearranging schedules maintained daily calendars set appointments clients planned daily office events sorted incoming mail directed correct personnel day greeted directed visitors appropriate personnel answered average number calls emails daily scheduled confirmed appointments meetings management team correspondence reports documents final formats correct punctuation pon grammar spelling reported suspicious individuals supervisor handled conference room scheduling collaborating meeting organizers logistics catering greeted customers answered general questions directed appropriate locations answered multiline telephone polite tone voice provide general information answer inquiries scheduled appointments maintained updated appointment calendars greeted visitors entering establishment determine nature purpose visit operated telephone switchboard answer screen forward calls appropriate personnel maintained business office inventory equipment checking stock needed supplies