jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom summary highly personable operations manager customer service sales training professional five years experience looking offer services organization challenging progressive built opportunities growth highlights talent identifying customer needs presenting appropriate company product service offerings posses ability read write speak spanish fluently excellent communication skills impeccable organizational interpersonal skills ability maintain positive relations staff customers highvolume fast paced operations proven ability handle currency financial transactions accurately succeeded task staffing logistics training one south floridas premier commercial property management companies midguard management 25 million square feet management impeccable customer service management staff training product management associate skills effective decisionmaking effective problemsolving skills experience resolving discrepancies escalated customer service issues promptly troubleshooter ability secure successful resolution would fit company customers needs proficient microsoft office pro 81 excel morningstar apple pages various company intranet extranet also pos systems micros radient aloha etc adept developing maintaining detailed administrative procedural processes reduce redundancy improve accuracy efficiency achieve organizational objectives strong analytical interpersonal skills ability work efficiently individuals levels proven track record work pressure fastpaced time sensitive environment experienced negotiating contracting third parties product services ability prioritize broad range responsibilities efficiently effectively confidence work team leader team player thus assuring successful outcome experience operations manager 012013 122014 campbell soup co willard oh promotion operations within 3 month period management centers daily operations book keeping client duties performed delegated daily monthly quarterly book keeping billing responsibilities responsibility hiring firing promoting training employees managed staff 4 employees coordinating andor executing weekly monthly quarterly events sales promotions conducted trained others perform property rental tours processing employee payroll maintained scheduling contracts independent contractors maintain cleanliness building data entry creation various reports assist efforts management ordering supplies invoicing always finding ways cut back costs increase bottomline customer service manager 102011 012013 us department state portsmouth nh trained maintained staff 12 priority focus department satisfy troubleshoot customer needs whether product gift card sales credit card sales activations returnsexchanges way gift wrapping distributed responsible 5 safes cash money handling entire threestory flagship department store responsibility 25000 5560 hours per week trained every employee three different techniques corporate designed commercial worthy gift wrapping processing employee payroll assistant director production 012010 102011 university florida gainesville fl coordinating commercial private events aiding director production daily operation running department coordinating work schedules truck rentaluse event setups crew creation prop list processing employee payroll accounting data entry research better pricingcut back cost creating design new innovative props bachelors science full sail university winter park fl education full sail university winter park fl bachelors science 022008 122009 read write speak spanish fluently languages skills payroll data entry sales sales billing book keeping contracts increase invoicing operations operations manager ordering sales promotions scheduling training accounting assistant director pricing ups cash credit credit card customer service customer service manager receptionist retail sales sales associate commercial property excel excellent communication skills extranet intranet logistics microsoft office million ms office point sale pos pos systems premier problemsolving product management property management staff training staffing team player