jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom summary business professional selfstarter highlyengaged communicable detail oriented analytical problem solver looking gain experience support role eager learn currently working certifications networking cyber security student previous work experience includes 15 years customer service administration functions business operations training leadership knowledge various software system tools across different industries actively looking opportunity learn grow skills sector working fastpaced environment skills leadershiptraining development budgetrevenue management interpersonal skillscustomer service scheduling problemsolvingresolution project planningimplementation multitasking fast paced environment attention detailaccuracy written oral communication time management ms office suites word excel powerpoint project sharepoint software programs epic shift wizard lawson kronos ahiqua oracle jd edwards citrix hmed allscripts sap meditech emr experience 032020 current finance accounting specialist jasint alexandria va handle 50 accounts daily responsible accurate billing medical claims according payer guidelines government billing including medicare map medicaid veterans tricare payers resolve research claims process edit claims balance accounts handle write offs billing follow activity assist projects resolve denied claims special collections participated kaizen event helped develop better billing process workflow saving company average 3 millionyear 082018 022020 team lead erpatient access aveanna healthcare greenville nc handled employee staffing schedules updates train new employees work projects educate staff assist staff meetings count cash drawer conduct employee audits assist interviews hiring cover staff shortages schedule call 247 biweekly handle departmentstaffing needs served supervisor supervisors absence 65 staff members collaborated management team maintained departments daily functions assisted monthly revenue increased staff productivity revenue decline monthly billing errors ensure data collected employees designated work area allows patient treatment proceed without undue delay conforms wakemed north carolina state federal regulations patient account representative emergency dept 012014 082018 er patient account representative wakemed health hospitals city state assist training new employees verify billing patients information educate consent privacy documents hipaa assist areas adultpeds ed trauma unit assist projects administrative skills handle billing workqueues billing insurance corrections claims attend classes workshops communication leadership billing processes assist projects data entry investigate patient information collaboration nursing staff chaplain police investigators use hmed lawson oracle ahiqua citrix shift wizard epic systems 062009 062011 billing specialist servant pharmacy llc city state process pharmacy insurance claims handle 50 skilled nursing facilities ncva help scheduling rx inventory delivery dates assist projects review research rejected thirdparty claims government thirdparty insurance companies taking appropriate action resolve increased productivity billing department update orders edit proofread letters discharge create billing reports excel assist monthly billing cycle invoices spreadsheets ar functions use company software programs citrix jd edwards allscripts oracle sap perform annual inventory checks data entry word processing collaborate weekly meetings company errands various administrative functions education training 012021 bachelor science computer networking cybersecurity progress university maryland global campus maryland 082019 master business administration business administration progress regent university virginia 112017 bachelor arts psychology southern new hampshire university new hampshire certifications capm certified associate project management progress comptia coursecertificationin progress comptia network coursecertificationin progress cisco ccna coursecertificationin progress