emma farran shrmcp 9376023818 emmapfarrangmailcom linkedincominemmapfarran 201308201709 201208201307 201106201208 2007 2011 highly effective human resources manager 6 years experience seeking increase employee retention twitter abaveo inc increased retention 25 cut lead time recruiting 46 raised employee effectiveness 18 training participation 15 experience human resources manager abaveo inc managed human resources functions 500employee ecommerce firm handled oversight payroll processing interviewing documentation employee retention programs increased retention 25 increased training development hours 15 per employee per year human resources manager ladd leadbetter solutions handled hr duties responsibilities fastpaced call center enhanced incentive structure increased employee retention 18 lean interviewing techniques lowered interviewing costs 15 hr experience various assisted administration operations hr department fastpaced retail business helped interview onboard 3 new employees small manufacturing firm organized company events including fun fridays annual golf retreat impromptu employee gatherings education penn state bs human resources excelled employment relations courseork honors thesis organizational psychology linked harvard business review resulted interview bbc soft skills emotional intelligence problem solving expert persuasion hard skills interviewing onboarding expert advanced expert expert