professional summary jessica claire montgomery street san francisco ca 94105555 4321000 resumesampleexamplecom senior custodial maintenance tech outstanding performer heavy cleaning custodial facility care proven success leadership operational excellence organizational development keen understanding elements sterilization organization customer service recognized inspiring team members excel encouraging creative work environments skills facility equipment maintenance equipment facility maintenance relationship cultivation maintenance preventive reparative maintenance installation maintenance maintenance repairs warehouse fulfillment preventative reparative maintenance facility policies procedures grounds repair maintenance cleaning maintenance facility monitoring oversight landscape maintenance repair maintenance inventory maintenance oversight seasonal maintenance understanding maintenance troubleshooting carpentry painting minor electrical furniture repair drywall repair tile repair restroom sanitization deep cleaning hvac vent maintenance cleaning minor plumbing floor cleaning maintenance trash removal compaction work history fulfillment facility maintenance jacobs engineering group inc clovis ca 032018 052019 possessed expert knowledge competitive third party products translated knowledge business strategy complied safety hazardous material handling storage regulatory requirements internal procedures affecting business operations improved quality processes increased efficiency effectiveness maintained material stock levels consistent business requirements meeting target capital objectives tracked customer shipment requirements improve customer satisfaction increasing service efficiencies calibrated instruments scales production area quality lab monitored supported production order progress 10 hour time frame based statistical models caole technician charter spectrum city state 022013 022018 operated equipment vehicles tools optimal safety procedures prevent injuries provided training use troubleshooting calibration equipment completed new connects reconnects disconnects service changes residential commercial customers performed troubleshooting systems techniques speed ping tests tested cables using tools voltohm meters spectrum analyzers signal level meters set networks computers business residential customers installed configured new devices system components responded service requests business hours diagnosed resolved complex integrated customer issues implementation addon maintenance support voice data voip cti applications analyzed usergenerated trouble tickets determine causes problems took appropriate action resolution efficiently completed 12 production work orders strict timelines budgets interior aftermarket automobile upgrades ar auto body city state 021990 012013 developed product solution positioning messaging prospective buyer role methods overcome competitive objections managed logistics operations meet customer expectations financial standards policies managed highvalue existing new business partnerships deliver objectives maximize corporate revenue support awareness worked lead shop tech resolve problems improve operations provide exceptional customer service created managed knowledge base offer staff customers immediate informational access products services organization developed standard operating procedures document workflows current future process steps operated high integrity built trust earned sustained credibility internal external clientele implemented brand demand strategies meet revenue targets business services products calibrated instruments scales production area quality lab established maintained productive working relationships staff resolve operational difficulties promote interdisciplinary collaborative approach customer service provision investigated resolved customer complaints foster satisfaction generated new business leads direct customer engagement deploying inbound outbound marketing tactics developing optimizing informative content adhered established policies procedures compliance satisfactory audit rating education high school diploma thomas jefferson hs brooklyn ny ccomunications cuny brooklyn college brooklyn ny 061990