jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom summary earned bachelor science degree operation management information systems problemsolving creative individual seeking demonstrate excellent technical promotional skills promote growth organization highlights professionalism honesty integrity adaptability problem solving dependability reliability positive attitude motivation accomplishments forklift certified trainer knowledge microsoft systems knowledge internal databases systems diligent responsibilities presented bright star award going beyond ambition knowledge open two new facilities region proven successful prosperous brought significant amount revenue organization experience operations manager 032010 current cgi group inc watertown operations manager june 2014 present outbound shipping manager ability monitor productivity mentor supervisors team leads assist endeavors becoming company quality work train help develop counsel supervisors develop high performing team lead continuous improvements maintaining pph packages per hour optimum cost efficiency open close delivery files reconcile problem packages quality control maintain enforce safe clean environment times supervise production schedules production quality time package deliveries practicing first first ensuring packages reach customer within desired cycle time maintain clean inventory nightly basis knowledge understanding internal software runs supervise monitor fix discrepancies software database give account production nightly basis keep record bol control documents submit invoices nightly basis supervising receiving shipping procedures forklift certified companys trainer supervisor march 2013 june 2014 given responsibility running erlanger ky facility improve productivity cost revenue facility infancy turned relocating stable grounded facility hebron ky new mechanics technology improve production earning promising reputation given opportunity open new facility chicago il training mentoring management staff responsibilities given department understanding job placement functions team leadquality control april 2010 march 2013 verified kept accurate record approximately seventyfive one hundred incoming shipments daily open setup multiple shipments seventyfive one hundred clients supervising mentoring team members following proper procedure handled discrepancies induction process communicated corporate via internally andor email daily basis knowledge package attributes per postal service knowledge delivery returns systems performed quality checks helped install setup company equipment supervisor training 042004 092009 oreilly auto parts fairborn oh prepare items shipment assembled addressed stamped shipped merchandise material received unpacked verified recorded incoming merchandise material arranged transportation products knowledge sap program rf systems certified operate stand sit forklift motorized pallet jack reach truck cherry picker tugger guest service supervisor maintenance tech 101999 012004 holiday inn city state supervised daily operations front desk inbound calls booked reservations reconciled anyall receipts end shift processed transactions assisted patrons hotel questions concerns may stay received inbound patron calls needing assistance reservations handled calls utmost care diligence ensure every patron satisfied call later stay monitored guest requests housekeeping maintenance education bachelor science operation managementinformation systems may 2009 ball state university muncie operation management information systems resourceful team player excels building trusting relationships resultsdriven achiever exemplary planning organizational skills along high degree detail orientation skills productive worker solid work ethic exerts optimal effort successfully completing tasks goaldriven leader maintains productive climate confidently motivates mobilizes coach employees meet highperformance standards ability transform produce results organization bringing revenue growth within company