janet gray 44 morningside road edinburgh scotland eh10 4bf c 07956 654 32 exampleemailexamplecom summary dedicated operations manager effective leader excels using proven methods cuttingedge technology successfully cut costs streamline operations increase productivity assertive enthusiastic extensive knowledge process optimization unsurpassed worth ethic strategic planning global strategic sourcing negotiations expert procedure development highlights process improvements cost reduction containment systems implementation team building financial oversight operations manager national gas company analytical experience 052009 current edinburgh scotland generate revenue coaching staff effective prospecting lead development strategies monitor employee productivity optimise procedures reduce costs consistently meet exceed gross profit goals maximised driver time efficiency revamping delivery schedules workloads increased productivity 20 whilst simultaneously reducing head count 10 oversaw development launch additional delivery area routes operations manager samuelson trucking company 102006 042009 edinburgh scotland boosted delivery scheduling efficiency moving computer database system developed safety programmes reduced incidents 80 one year held monthly employee meetings give information take feedback provide updated training supervised completion financial paperwork tracking reports grew company market share 25 6 months implemented new outreach programme aimed postdelivery followup new business development operations manager western machinery 032002 092006 edinburgh scotland built maintained effective accounts receivable cash flow monitoring systems identified inefficiencies made recommendations process improvements effectively controlled costs developed operating budgets oversaw inventory ordered new equipment scheduled repairs damaged machinery earned top performer award taking store first place region total revenue earned bachelor science accounting university edinburgh education edinburgh scotland minor finance