professional summary jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom organized dependable candidate successful managing multiple priorities positive attitude willingness take added responsibilities meet team goals skills financial economic data analytical skills flexible adaptable excellent communication strong relationship building persuasive techniques procedure writing experience work history business analyst acadia healthcare inc lebanon pa 062021 current analyzed key aspects business evaluate factors driving results summarized presentations built library models reusable knowledgebase assets produce consistent streamlined business intelligence results met stakeholders establish favorable business relationships support mutually beneficial interests identified process inefficiencies gap analysis outlined sensible solutions evaluated consistency importance different business intelligence data needs determine optimal courses action validated results performed quality assurance assess accuracy data performed system analysis documentation testing implementation user support platform transitions documented procedures business processes shared information appropriate stakeholders identified resolved problems root cause analysis research investigated addressed system issues enhance usability improve functionality 082018 062021 asoociate business analyst nextera energy inc juno beach fl analyzed key aspects business evaluate factors driving results summarized presentations organized daily tasks better efficiency use resources exercised critical thinking resolve errors data change reports built library models reusable knowledgebase assets produce consistent streamlined business intelligence results assist defining project objectives scope projects develop timeline order meet project compliance needs participate project teams special projects perform system testing enhancement upgrade validation act liaison department assigned implement test project systems provide written updates management progress problem situations maintain thorough understanding state federal laws regulations related credit union compliance part compliance program work responsible management documented managementmonitoring program designed proactively identify improvement opportunities support ongoing compliance assist business owners categorizing documents align records information management structure generate business procedures requirements implementation prepare tracking steps resolving gaps reporting resolving gaps appropriate dicect loan specialist golden 1 credit union city state 072017 082018 obtained copies applicants credit histories reviewed paperwork determine feasibility granting loans explained technical financial information applicants easy understand language recommended loan approvals denials based customer loan application reviews originated reviewed processed closed administered customer loan proposals reviewed edited loan agreements promote efficiency accuracy observed regulatory compliance security policies procedures keep data safe possible breaches proactively identified solutions customers experiencing credit issues identified problem areas within loan portfolio analyzed risks suggested appropriate solutions cfoy coordinatorcontact center representative heritage community credit union city state 102003 042017 achieved high satisfaction rating proactive onecall resolutions customer issues resolved concerns products services help retention drive sales used consultative sales approach understand customer needs recommend relevant offerings sought training opportunities enhance customer relationship management abilities boost satisfaction scores leveraged sales expertise promote products capitalized upsell opportunities learned maintained indepth understanding product information providing knowledgeable responses diverse questions analyzed solved multifaceted problems effected executive leaders business initiatives improved office operations automating client correspondence record tracking data communications developed highlyefficient administrative team ongoing coaching professional development opportunities conducted thorough reviews overdraft operations devise deploy improvement strategies evaluated current processes develop improvement plans evaluated diverse organizational systems identify workflow communication resource utilization issues education associate science behavior sciences cosumnes river college sacramento ca 062021