professional summary accomplishments skills jessica claire montgomery street san francisco ca 94105555 4321000 resumesampleexamplecom highly trained business savvy senior level executive 26 years extensive crossfunctional operations experience primary expertise facilities management capital planning building renewal energy management within government local municipality sectors high success record leading developing teams increasing service delivery operations true relationship manager collaborates effectively within multidiscipline environments instrumental creating articulating strategic visions developing internal external partnerships ensure consistent client organizational success procured successfully implemented new computerized maintenance management system cmms supports data analytics performance measures increased employee engagement implemented redesigned work order request process improve efficiency transparency customer satisfaction created critical kpis track improve staff ontime delivery customer service preventive maintenance measures construction project manager new 25 million military housing project 10 million maintenance facility helped deliver 30 cost savings energy conservation military facilities directed managed team 147 staff members property facilities management program management project management budgeting finance powerful negotiator strategic planning teambuilding staff development data management cmms iwms risk mitigation processes analysis work history director facilities operations 032018 current johnson controls inc strongsville oh serve deputy associate vice chancellor facilities management department overall responsible 26m gsf 125 staff members total operations budget 22m manage capital renewal projects building systems utilities infrastructure safety health contract administrator p3 operator group manages three residential halls total 1250 new beds campus management grounds housekeeping hvac plumbing electrical operations motor fleet management campus aquatics staff established preventive maintenance program buildings equipment ensure continued operations preserve useful life assets equipment developed facilities strategic plan measure evaluate organizational processes fulfill divisional goals using best practices serve campus leadership team covid response return work plan ensure worksites safe faculty staff students maintain working knowledge building security hvac electrical systems vital successful building operation operate multiple competing deadlines interests confidently managing variables simultaneously schedule direct supervise external contractors maintenance upkeep 62 buildings cooperate company leadership collaborate projects mutual interest multiple levels organizational leadership coordinate employee onboarding operational support staff develop oversee budgets facilities work within cost restraints review oversee construction renovation projects facilities operations division manager city durham general services department city state 012004 032018 directed daytoday operations subordinate managers supervisors maintenance technicians provided professional facility maintenance leadership advice city council city manager directors activities building operations unit managed 10m operating budget roughly 19m gsf include 50 buildings 68 parks portfolio include office buildings fire stations recreation aquatic centers greenway trails bridges formulated policies found efficient ways implement developed capital improvement deferred maintenance projects annual planning budgeting managed preventivepredictive maintenance program department liaison city managers strategic plan team asset inventory system increased employee engagement 60 88 one year implementing userfriendly cmms front line staff negotiated managed vendor service contracts equipment environmental services emergency coordinator facilities municipalrelated emergencies including limited natural disasters storms hazardous materials active shooter events delivered 1020 cost savings energy conservation using building automation controls strategies upgraded lighting energy efficient measures secior construction project manager city durham general services department city state 062003 012004 reviewed approved construction designs schedules plans specifications ensure compliance building criteria presented project correspondence city council prepared rfps rfqs design construction services oversaw entire building turnover process enhancing communication construction management reduced costs driving competitive subcontractor bids effective contract execution collaborated contractors architects engineers public agencies complete projects within timeline limitations budget constraints led weekly production operations contractor meetings facilitating stronger communication helping resolve critical issues maintained zero site accidents lost work days 25 years evaluated subcontractor bids identified qualified economical candidates establishing advantageous contracts cutting costs performed regular job site observations provide direction general contractor personnel subcontractor laborers blolding systems engineer construction project manager north carolina national guard city state 011997 062003 planned managed construction projects including design construction projects 15 million managed project operations budget timeline collaborated stakeholders review status partnered engineering coordinated vendors contractors align timelines phases work performed across projects shutdowns supervised subcontractor progress coordinated project meetings discuss milestones timelines managed submittals processing requests information general contractor owner owners consultants reviewed project estimates design specifications construction documents interpreted blueprints plans relayed information team workers dealt project issues headon created alternatives devised proactive solutions kept projects schedule within budget serving project leader regulated managed construction plans materials budgeting staff complete 20m project created schedules roadmaps projects budgets ranging 15m engineering technician company name city state 041994 011997 read interpreted blueprints technical drawings schematics computergenerated reports completed five construction projects effectively applying engineering technical maintenance procedures performed work according project schedules high quality standards implemented schematics diagrams written verbal descriptions effectively solve engineering project issues collaborated engineers new product introduction phases develop verify design changes reviewed checked technical drawings architectural technicians cad technicians drafters education bachelor science mechanical engineering 051992 north carolina agricultural technical state university greensboro nc erorgy management diploma cem 092012 north carolina state university raleigh nc facilities engineering management fem 062014 north carolina state university raleigh nc exocutive leadership institute eli 082015 duke university durham nc affiliations member international facilities management association ifma member american public works association apwa member association physical plant administrators appa member society women engineers swe board member durham arts council