jessica claire 9 resumesampleexamplecom 555 4321000 montgomery street san francisco ca 94105 career overview highly motivated sales associate extensive customer service sales experience outgoing sales professional track record driving increased sales improving buying experience elevating company profile target market qualifications microsoft office excel word powerpoint applications support project documentation presentations business analyses education training franklin pierce college may 1994 bachelor science financial management financial management accomplishments work experience asrc federal holding company sap functional analyst 012012 present position involves performing lead functional analyst responsibilities including managing sap project activities leading design development sap functionality includes writing functional specifications owning configuration new international price procedures conjunction migration new vertex tax engine defining new tax price conditions access sequence replace existing conditions used current production environment provided business analysis sap sd configuration implementation new global cloud services program introduced customer po tracking capability via value contract document types focus usage based billing developed functional specifications detail sap collection daily usage data translating monthly customer internal billing processes via sap abap programs worked sap technical team developing sap reporting po tracking analysis communication included update customer invoice forms manage unit quality assurance testing newly developed business processes ensure regional implementation provide knowledge transfer assistance sap production support team required scadea solutions inc sap consultant 062010 122011 transition position derived avayas acquisition nortels enterprise portfolio involved providing business process definition global repair maintenance contracts businesses role also participated project assignments included providing consulting expertise extending nortels contract billing process integrated clarify international regions avaya participating general sap sd support activities projects focus services businesses conjunction ongoing avaya processes amerisourcebergen corporation corporate sap business solutions analyst morrisville nc 101999032010 position involved leading participating various projects support activities focus sap maintenance contracts global repair services addition responsible sap addon pricing application vendavo tool implemented company roles years order length service include maintenance contract services define sap functional specifications new business process definitions support contract billing amortization execute sap sd configuration new sales documents billing types item categories sales offices groups along maintaining account determination tables partner abap programmer develop interface program automatically load contract orders including billing plan details sap billing amortization feed completed results back maintenance entitlement tool interact consulting partners automate service contract revenue amortization according gaap regulations defined companys finance department complete unit testing new sap designs provide support uat new functionality impacted business teams work business leads gather requirements sap related functionality deliver complete order cash business process companys repair services organization execute sap p configuration within sd module sap r3 related multiple sales document types item categories stock nonstock assignment schedule line categories develop new invoice output types update sap output control order designate appropriate invoice output international country vendavo pricing tool manage validate sap transactional pricing data extracted daily data warehouse monitor business object loads including delivering bug fixes process enhancements provide business pricing team working vendavo ongoing sap r3 subject matter expertise related order cash transactional processes bay networks nortel networks inc service order administration manager financial analyst city state 101995 101999 manage order administration staff four focused sap data entry sales document creation customer service related purchase orders including maintenance contracts professional services training services businesses review approve customer purchase orders credit requests associated order management activities staff provide monthly financial analysis perform journal entries customer service controller manually amortized new contract orders based contract start end dates incorporating existing active outstanding contract data base determine monthly contract revenues note automated task moving area skills abap analyst automate avaya billing business analysis business process business processes clarify consulting contracts controller credit customer service data entry data warehouse data base documentation finance financial analysis focus forms functional managing access excel microsoft office powerpoint word migration enterprise nortel order management presentations pricing processes programmer quality assurance reporting sales sap sap r3 sap sd sd tables tax translating vertex