summary jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom network engineer proudly offering 5 years experience designing implementing new network solutions improving efficiency new current networks introducing new hardware operational network network development proven success designing implementing business technology solutions skills cisco wireless routers switches firewalls endpoint security network debugging data backups process development experience 082013 current network engineer altice usa lufkin tx network configuration hardware software configurations vxlan designs troubleshooting technical infrastructure migration infrastructure planning design networking professional 7 years experience routing switching firewall technologies working woth service provider network networking cisco systems products internet protocol ip internet protocol suite tcpip engineering design deploy troubleshoot zito medias national network conjunction customer networks designing implementing new network solutions improving efficiency new current networks introducing new hardware operational network installing supporting configuring network equipment including routers proxy servers switches wan accelerators dns dhcp analyzed customer port utilization different optical digital services determine customer port backbone ratios network capacity planning assists network designs leads planning implementation forecasting identification resource requirements network systems high complexity worked extensively network testing troubleshooting jtac engineers troubleshooting process network equipment troubleshooting repair installation frame relay circuit initialization hands experience juniper platforms qfx 5100 ex 4300 ex 4200 ex 2200 platforms intense support ex qfx matlab wireshark gns3 junos system linuxrouting products experience routing protocols rip ospf isis bgp multicasting strong knowledge http ftpdnsdhcp switching lan vlan stp mpls mpls vpn responsible customer designs establishes corporate standards develops implements network enhancements makes recommendations improvement knowledge multiple networking protocols installation maintenance networks troubleshoot successfully resolve problems network design traffic flow documents created troubleshootingconfiguration guidelines implemented change control processes configure troubleshoot network elements testdevelopment environment performed routine monitoring firewall security perspective also troubleshooting connectivity issues utilizing network analyzers andor sniffers troubleshooting tools 082013 current network operations technician cumulus media peoria il successfully upgraded 150 juniper switches network resulted less service effecting issues due power fluctuations brought documentation date configured managed switches network new host names make uniform give customer room growth case require devices proactively audit oob outofband devices made available outage verify power location created network topologies documentation commercial customers making easier relate issue one occurs monitor troubleshoot converged network including voice video data working 1000 devices finding cause issue driving resolution maintain stability network including commercial residential customers dispatch technicians location timely fashion troubleshoot resolve issue provide excellent customer service technical support variety clients speaking professional demeanor provide accurate logging network events internal ticketing maintained punctuality motivation flexibility company constantly widening horizon networking 072018 102018 business operations support alakaina family companies kauai hi monitor data center critical infrastructure including windows systems linux systems vmware systems network infrastructures using intermapper solarwinds ubersmith provide tier 2 level support wow business products enterprise customers high speed data email web hosting voice managed services virtual services cloud services including diagnosis troubleshooting consulting problem escalation coordination instrumental auditing maintaining knowledge base procedures faqs standard technical procedures support guidance configuration installation service servers applications secure company client investments access controls surveillance management employee customer visitor databases facility access education training 082009 high school diploma agora cyber chartter harrisburg pa