professional summary jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom id like build upon 15 years digital content communication strategy consulting experience new challenging role well writingediting targeted messaging web blogs print enforcing brand marketingtonestyle nurturing community engagement creating executing social media strategy researching reporting competitive intelligence leading events projects im known communicating complex topics effectively managing meaningful relationships delivering reporting results resolving issues quickly maintaining good attitude sense humor core focused clients experience qualifications driven deliver results solves issues problems generates creative ideas challenges traditional thinking proficient current technology experience sr manager digital content social media team lee enterprises incorporated missoula mt 032012 current lead team digital content social media managers responsible executing companys digital social strategy developed digital content social strategy member shopper websites myprimecom primehelpscom created web style guide incorporating companys lets clear writing principles web influential key member website redesign team includes participating design sessions developer groomingbacklog sessions influencing requirements utilizing wires creating copy decks authoring producing publishing content strategize leaders marketing creative customer experience teams ensure designbrand toneexperience integrated consistent across channels author content spanish use current web tools adobe experience manager adobe analytics hootsuite jira confluence service monaging editor facebook irvine ca 2009 022012 manage strategy campus content online campus community comprised 37000 students faculty alumni prospects focused connections engagement peers faculty alumni networking sharing expertise knowledge collaborate business partners across company including marketing corporate communicationspr legal ux developers interactive design production teams deliver relevant content simplified navigation website improved overall user experienceresulting increased traffic website content editor campus news including managing editorial calendars writing editing copy basic production image news stories student news blog content feeds faculty news blog program news pages employee news develop curate relevant content tailored specific programs audiences support successful academic learning including news copy video blogs posts rss feeds images content feeds discussions communities practice etc write enforce guidelines effective safe participation university wide discussions moderate discussions track abuse escalate issues communicate effectively appropriately moderate discussions content 26 individual academic professional groups honor societies aligning groups goalsmissionvision manage campus content including copy news images documents video blogs rss subscriptions discussion feeds links etc write edit copy web mobile print copy colead content strategy faculty website redesign work includes audit evaluation review writingediting governance intake process comanage social media strategy company team utilizing multiple messaging networking channels including facebook linkedin twitter google youtube pinterest effort engage prospects students alumni effort gain brand advocates listen measure track report social engagement growth trends using adobe omniture radian6 salesforce facebook insights google analytics tools provide competitive analysis capellas campus technology community mobile capabilities utilizing ux testing vendors research studies communispace niit use knowledge crm peoplesoft cms liferay wordpress version one agile methodology sharepoint html basic dreamweaver basic basecamp ms office suite grow manage online campus community 20092012 leading successful results 314381 11 friend relationships 139784 discussion posts 19383 updated university profiles 21162 chat sessions 30 academic groups professional honor societies coled content strategy process redesign faculty website including content audit evaluation review content owners editingrewrite working ux team positionstructure content meaningful easily navigable way member social media strategy team company including use various channels reach different audiences deliver appropriate messaging facebook pages linkedin groupspages twitter account youtube channel google pinterest pages publish social media scorecard quarterly update leaders stakeholders state community progress related company initiatives department goals measuretrack report success campus community using omniture liferay google analytics secior consultant corporate communications ameriprise financial inc city state 2006 2008 riversource asset management marketing riversource distribution businesses communication strategies developing marketing communications plans determining audiences developing appropriate voicetonemessagingbrandstyle delivering appropriate channels wrote edited funds marketing communications news internal company portal external funds product site communications lead major business initiatives riversource web 20 certificate co project developed process editorial calendar evergreen stories edited content presentations internal communications consultants community relations department led weekly riversource internal communicationsmedia relations team meetings ccommunications manager riversource distributors ameriprise financial city state 1999 2006 developed annual communication strategy large wholesaling organization comprising 350 people aligned communication strategy sales goals determined key audiences appropriate messagingtonestyle distribution channels timing measures success wrote edited copy leaders wholesalers conference team marketing partners financial advisors implemented new communications branding process wholesaling organization part sixth largest spinoff us history american express ameriprise financial inc editor wholesaler essentials weekly online sales news update wholesalers editor premier magazine quarterly financial magazine top producing ameriprise financial advisors led product distribution town hall senior vice president wholesalers insurance company managed firstever american express due diligence meeting san diego ca 200 top producing funds annuities financial advisors planned executed first funds investment symposium satellite broadcast minneapolis six major cities nationwide managed budget selected vendors negotiated pricing production costs events coordinated six corresponding events nationwide including presenters program host city managed exclusive premier clubs recognition reward club top producing advisors funds annuities insurance products wrote edited content gvp summit welcome packets hosted welcome event led new advisor tours among three organizations wrote script toured hundreds new advisors wholesaling organization investment department central call center demonstrate business coleges conferences coordinator american express city state 1997 1999 planned managed insurance investment small business colleges select advisors included calling advisors managing lists setting classes working marketplace business partners delivering following materials created presentations produced course materials managed logistics coordinated marketplace region vice president group national conferences tampa long beach orlando san francisco education bachelor arts mass communications university minnesota minneapolis mn cectificate certified community manager get satisfaction gfq college liberal arts deans list professional affiliations minnesota interactive marketing association mima international association business communicators iabc interests field middle school pta board member 2013present founder leader field middle school grants team 2013present together good capella fall campaign 2012 project homeless connect volunteer 20082010 chair iabc mn minnesota council nonprofits 2008 habitat humanity ameriprise financial 2004 20062007 american express champions council habitat humanity 2005 jacobs well church south minneapolis launch team leader 20062012 1992 2012 skills tech adobe experience manager cq5 liferay adobe analytics site catalyst omniture jira versionone confluence oracle crm adobe dreamweaver wordpress tumblr basic html basecamp social twitter youtube pinterest facebook google linkedin microsoft office suite word powerpoint excel outlook visio publisher sharepoint additional information awards blackboard exemplary online course award winner team 2012 paragon division award ameriprise financial 2006 volunteer