jessica claire 9 resumesampleexamplecom 555 4321000 montgomery street san francisco ca 94105 summary secure position related personal care clients hair skin nails continue education post secondary level towards additional certifications advance degree highlights licensed cosmetologist strong communication skills makeup application bridal makeup specialist selfmotivated sales background outstanding nding client care superior attention detail hair coloring temporary semi permanent permanent styling techniques infection control sanitation procedures facial waxing permanent waving chemical relaxing shaping hair shears razors clippers education american academy cosmetology orange park fl 2014 licensed hair skin nails uei college medical billing coding san diego ca 2011 cpr certified medcin certificate hipaa certificate microsoft excel word certificate medisoft certificate grossmont health occupations center santee ca 2007 certificate completion medical billing coding accomplishments consistently received positive performance reviews guests online rating sites experience dougherty county school systems recreation activity coordinator albany ga 022013 current applied positive reinforcement method redirect negative behaviors assisted 10helped prepare daily lesson plans activities lessons encouraged students understanding helpful otherssupplied oneonone attention student maintaining overall focus entire group physically verbally interacted students throughout day keep engaged wrote daily weekly lesson plans implemented club rec teen warehouseadministered minor first aid injured students programs encourage student participation children per station small group learning periods u pull pay billing coding intern student albuquerque nm 102011 112011 greeted clients data entry thoroughly investigated past due invoices minimized number unpaid accounts recorded filed patient data medical records strictly followed federal state guidelines release information wrote clear detailed clinical phone messages physiciansacquired insurance authorizations procedures tests ordered attending physician scheduled patient appointments mci guidance counselor hubbard ia 012006 012013 assisting schools guidance program providing individual andor small group instruction maintaining manual computerized records assisting school staff pupils discipline problems assisting classroom instructional learning development department air force retail customer service montgomery al 052010 022013 retail customer service assisting throughout store answering phone resolving customer complaints cash handling balancing assisting displays processing damaged merchandise helped customers select products best fit personal needsmaintained visually appealing effective displays entire store offered exceptional customer service differentiate promote company brand collaborated customer service team members give exceptional service throughout entire shopping purchasing experience hertz corporation sales representative city state 052006 092006 responded inquiries genuine interest concern accurately completed rental contracts found acceptable resolutions customers problems complaints identified properly completed computer entries paperwork required rental returns automobile club southern california call service counselor city state 062006 012007 worked call center responding membership questions services products offered dispatched tow service stranded members verified membership fees services covered membership upgraded membership services towing auto boat insurance northwest airlines flight attendant city state 042000062006 customer service ticket agent excellent decision making skills positive attitude communication skills ability deliver onboard announcement professional manner provided leadership direction assisted performance safety passenger services additional information awards certificates certificate appreciation sdusd 2006 2011 perfect attendance honor roll uei 2011 40 gpa customer service excellence northwest airlines 2003 skills call center cash handling communication skills ca contracts cpr certified resolving customer complaints clients customer service data entry decision making direction instruction insurance leadership medisoft microsoft excel word retail safety phone