professional summary jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom organized dependable candidate successful managing multiple priorities positive attitude willingness take added responsibilities meet team goals competent accounts receivable specialist bringing 16 years experience handling accounts receivable functions exemplary skill resolving billing disputes providing excellent customer service applying payments recognized effective leadership consistent achievement objectives seek maintain fulltime position offers professional challenges utilizing interpersonal skills excellent time management problemsolving skills skills accurate payment posting cash application customer service computer skills computer proficiency written communication analytical skills conflict resolution clerical critical thinking selfmotivated professional basic math aging reports analysis bookkeeping work history repossession agent 072020 current mrsbpo city state listened customers negotiated solutions met creditor debtor needs processed debtor payments updated accounts reflect new balance entered client details notes system interdepartmental access review worked customer create debt repayment plan based current financial condition deployed automated system tracking skip tracing locate hardtofind relocated customers advised customers alternative actions strategies debt repayment attempted avoid adversarial communications initiated repossession process service disconnection upon failure collection methods located customers overdue accounts solicited payment compliance fair debt collection practices quickly learned new skills applied daily tasks improving efficiency productivity tax preparation specialist 012016 current johnson tax service city state prepared us multistate international tax returns business clients consulted clients assess mitigate future tax liabilities determine eligibility tax abatement maintained complete records client tax returns supporting documentation secured areas oversaw team 50 tax professionals handling 200 clients per year facilitated communication clients tax authorities reviewed clients tax filing papers thoroughly determine eligibility additional tax credits deductions prepared wide array returns corporate fiduciary gift individual private foundation returns offered clients recommendations reduce tax liabilities prepared written responses tax return amendments resolve state federal notices reviewed available data compared tax code determine exemptions deductions potential liabilities saved client 1000s uncovering eligibility business credit facilitated integration modern tax software client accounting software supervised work contracted employees keep task timely completion rail crew express 042019 052020 driver city state collected measurements marked locations part project preparations observed safety regulations job sites minimize accidents worked knowledgeable professionals grow understanding principles construction standards used radios hand signals coordinate communication equipment operators ground workers prepared job sites work plans measuring marking different distances attended safety trainings workshops offered employer bolstering overall knowledge appropriate measures determining areas requiring improvement dboneevis 092016 052018 wayne farms city state kept detailed records husbandry actions meet fda guidelines supervised poultry farm employees business accounts hatchery maintained proper chicken house temperature ventilation wrote improved sops maintain consistency across shifts work areas collected reported metrics related stock growth production actions environmental assessments facilitate effective decision making provided topnotch customer service every customer exceptional animal care reported farm operations notable incidents local state federal authorities coordinated inventories seeds chemicals plant nutrients tools achieve business targets placed supply orders restocked supplies merchandised products purchase customers carried daydayday duties accurately efficiently education master arts accounting finance 032014 troy university troy al bachelor arts business administration 042008 george c wallace community college dothan dothan al certifications ccco credit collection compliance officer cccp credit collection compliance professional certified trucker trafficking tat 10012021 cdl permit training 09252021 cpa certified public accountant acca association chartered certified accountants