jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom relationship building management group individual instruction skills team collaboration leadership counseling therapy work history school climate advocate 072021 current wunderman thompson washington dc work closely students schoolsite personnel direction school site administrator multitiered systems support districts school site safety policies build positive school environment support student mediation conflict resolution per site administrators direction participate schoolwide guidance programs support mentoring strategies improve students nonacademic skills engagement develop student action plans school personnel provide information school site administrators regarding causes effects campus community tension collect disseminate information regarding disorderly disruptive conduct situations alert school site administrators emergency exists assist site administrator counseling andor mentoring individuals groups students school counseling intern 102020 current biscuitville durham nc maintained positive relationships students faculty alumni administration used data monitor students progress created content projects order produce creative information regarding various programs primary promise literacy instructional aide 122020 062021 los angeles unified school district city state used positive reinforcement provided clear feedback help students succeed created curriculum planned course content methods instruction oversaw students classroom common areas monitor enforce rules support lead teacher organized guided activities students including skills practice research memorization tasks account manager 012016 012021 pacific aviation corporation city state addressed problems accounting billing service delivery maintain enhance client satisfaction liaised account holders various departments communicating effectively maintain customer satisfaction uphold company protocols recognized tapped talented staff fill key positions maximize productivity delivered new employee boarding training sessions via amadeus customer management reviewed edited training materials accuracy company policy compliance communicated learning performance objectives schedules training assessments upper management reviewed time records 35 80 employees verify accuracy information health fitness coach 062014 072016 herbalife independent distributor city state consulted clients define personal health needs formulate effective fitness nutritional rehabilitation plans improve overall wellbeing developed strong member relationships caring collaborative approach motivated clients achieve personal fitness goals developing modifying routines assistant manager 072012 062014 footlocker city state generated repeat business exceptional customer service responded customer concerns friendly knowledgeable service monitored cash intake deposit records increasing accuracy reducing discrepancies strengthened merchandising promotional strategies drive customer engagement boost sales education masters education ed school counseling pps credential 102022 concordia university irvine irvine ca bachelor arts communication studies 052016 california state university northridge northridge ca associate arts general educationcommunication studies 062014 el camino college torrance ca deans list fall 2012 high school diploma 062010 palisades charter high school pacific palisades ca accomplishments training designed executed onemonth training program company customer service team increasing employee productivity product knowledge received recognition awarded productivity certificate appreciation pacific aviation corporation nov 2018 audit excellence award footlocker inc sept 2012 oct 2013 march 2014 certifications member educators professional liability insurance american school counseling association oct 2020 oct 2022 certificate clearance california commission teacher credentialing june 2020 july 2025 cpr aed american red cross aug 2020 aug 2022