jessica claire montgomery street san francisco ca 555 4321000 resumesampleexamplecom professional summary industrious organized professional excellent analytical observational skills enjoys working teamplayer desires work professional company human services field skills conflict resolution skills superior organizational skills exceptional interpersonal skills ability work effectively excellent customer service skills effective problem solving skills team excellent critical thinking skills detail oriented ability maintain confidentiality experienced interviewer trainer able perform critical unusual situations capable dealing cyclical workload pressures new hire orientation records maintenance awareness federal state employment related laws regulations risk management processes analysis process implementation computer skills hris xp professionalwindows 10 microsoft office microsoft word powerpoint excel trained basic spss software microsoft outlook internet explorer google windows live childplus sentrack database work history 012012 042012 veteran advocate intern petsense roanoke rapids nc collected veteran information interviews observations test completed holistic care plan homeless veteran 30 day reviews referred veterans agencies based needs prepared appropriate reports use collaborating organizations attended program staff meetings treatment reviews conducted meeting inform team members new resources updated veteran information base camp database managed 15 veterans liaison local agencies assist homeless veterans conducted research programs assist homeless veterans conducted followup interviews monthly basis determined veterans eligibility homeless program 022016 042018 intensive supervision officer south carolina department juvenile justice city state monitors juvenile offenders sentenced probation parole provide innovative ideas improve efficiencies accomplish work manage case load 18 juvenile scan documents appropriate record keeping purposes sends referral mental health counseling alcohol drug treatment conducts interviews maintains detailed case notes acts liaison reporting probation violations court violation details employment assistance maintains case notes database completes monthly reports conducts daily weekly monthly interviews carries risk assessments order protect public possible offending provides pre sentence reports court juveniles charged offences helps judges decide sentence passed attending court sometimes testify written recommendation reports instructs conducts juvenile prevention classes explain probation court ordersparole guidelines 062014 022016 hunan services specialist south carolina department social services city state engage children families development treatment plans manage case load 35 53 children assisted shelter duty emergency situations scan documents appropriate record keeping purposes supervised 45 case managers conducts interviews elicit pertinent information reporters child abuse neglect strong written oral interpersonal communication skills maintains detailed case notes provide innovative ideas improve efficiencies accomplish work acts liaison reporting court families willing corporate dss maintains case notes database completes monthly reports maintain confidentiality comply policies procedures consultation law enforcement prepare court documents collaborate guardians ad litem service providers attending court testify written recommendation reports train new staff policies procedures demonstrate integrity 102012 062014 dui probation officer sentinel offender services city state monitors state offenders sentenced probation manage case load 250 probationer scan documents appropriate record keeping purposes conducts interviews maintains detailed case notes administers revaluates drug screens acts liaison reporting probation violations court violation details assisted interviews trained new hires evaluated new hire progress well individualizes improvement plans maintains case notes database completed monthly reports monthly deadlines conducts weekly monthly interviews offenders carries risk assessments order protect public possible offending provides presentence reports court individuals charged offences helps judges decide sentence passed attending court testify written recommendation reports participate annual review performance management process via training reporting activities assigned 082012 102012 family service workergeorgia pre csra eoa head city state recruit enroll participants qualify head start prek partnership program review verify eligibility criteria 40 60 potential participating families scan documents appropriate record keeping purposes assist participating families locating financial educational informational resources ensure participating child medical health dental requirements met maintain ongoing communication families following parents contact family pediatrician dentist medical professionals update health documents responsible meeting exceeding program requirements participants healthcare mental healthdisabilities social services parent involvement process referrals children behavior andor developmental concern assist families finding medical dental home maintaining medical insurance 122003 082012 rehabilitation care technician walton rehabilitation hospital city state provide direct care patients suffering postacute medical injuries perform ekgs vital signs bathing intermittent cauterizations assist patients multiple chronic diagnoses including chronic obstructive pulmonary disease asthma traumatic brian injury cerebrovascular accident record document patients behavior assist admissions discharges monitor record patients glucose weight pulse oximetry assist emergency code situations calling additional personal gathering emergency equipment starting cardiopulmonary resuscitation cpr 062001 072003 team lead education sitel corporation city state complete department payroll maintain updated attendance performance reports customer care staff maintain accurate department staffing plans scan human resource documents accounting appropriate record keeping purposes maintain accurate performance reports subordinates follow needed issue corrective action pip performance evaluation plans evaluations team member required maintained time card requested time per policy complete performance evaluations staff timely manner create compile maintain publish statisticdata reports used members organization communicate departments contractors via phones video conference skype email clear concise professional manner resolve pending customer issues participate annual review performance management process via training reporting activities assigned provide innovative ideas improve efficiencies accomplish work recommends new approaches policies procedures effect continual improvements efficiency department services performed participate auditing department tasksfunctions identify process improvement opportunities participate department leadership meetings andor conference calls regular basis complete department special projects assigned department manager performs task deemed necessary organization 2019 master science human resource management human resource generalist strayer university augusta ga human resource management human resource generalist may 2012 bachelor arts sociology augusta state university augusta ga sociology gpa 335 quantitative methods research research methods ii methods sociological research psychology social problem analysis health psychology gerontology sociology death grief caring medical terminology rofile ten years experience human services healthcare related fields demonstrated ability learn new skills concepts quickly proven interpersonal skills acquired work experience academic projects mentor leadership opportunities acknowledge exceptional organizational management skills self motivated able effectively set priorities achieve immediate longterm goals meet operational deadlines excellent oral written communication skills developed numerous class presentations essays reports pursuing degree diligent able adjust fast pace environment extremely reliable pressure skills academic accounting ad auditing basic interpersonal communication excellent oral interpersonal skills oral concise conflict resolution consultation counseling cpr critical thinking excellent customer service customer care database dentist detail oriented ekgs e mail essays fast financial human resource insurance internet explorer law enforcement leadership notes management skills medical terminology meetings mental health mentor excel microsoft office microsoft outlook powerpoint windows microsoft word monitors organizational skills organizational assist patients bathing payroll pediatrician performance management policies presentations problem analysis problem solving skills process improvement progress psychology record keeping reporting research research resuscitation selfmotivated social services spss staffing phones time management trainer treatment plans video vital signs written written communication skills