jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom summary dedicated organized hardworking able completing multiple tasks highlights microsoft office proficiency understands grammar resultsoriented innovation accomplishments business evolution experience strong problem resolver professional creativity skills 042011 current collection agent southwest credit group raymondville tx negotiate customers offer opportunity pay accounts high past due balances refinance accounts lower payments objetive accounts current charge store chicago also receive calls states united states like training new persons become part famsa enjoy teaching learned 052010 2011 att collection agent metro group inc ogden ut incoming calls united states puerto rico outbound calls remove misapplied payments accounts promote new equipment customers offer solutions 062009 022010 sales education 2012 helados sultana city state customer service dealing suppliers stocktaking degree administration facpya monterrey nuevo le n