summary jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom objective contribute department organization implementing skills experience great asset team organization whole looking organization learn tremendously grow individual within company skills active listening communication computer customer service interpersonal leadership management problemsolving transferable time management lms hris google suites microsoft office suites experience learning management systems administrator ashley furniture gilbert az learning development manage lms compliancewire global rd 032019 012020 provide services departments physical location responsible assigned duties support business without regard locale creation assignment training profiles managing learning content within system creating running applicable reports conduct work activities compliance relevant regulations ich phrma cfr iso guidelines well allergan policies procedures routine contacts within outside global rd including biologics clinical development device drug development operations medical affairs nonclinical translational sciences pharmaceutical development pharmaceutical sciences strategy project management planning quality assurance regulatory affairs medical writing research scientific innovation safety external interfaces include industry groups various contract research organizations vendors consultants assist onboarding process newly hired employees utilizing workday department learning development manage lms compliancewire global rd provide services departments physical location responsible assigned duties support business without regard locale creation assignment training profiles managing learning content within system creating running applicable reports conduct work activities compliance relevant regulations ich phrma cfr iso guidelines well allergan policies procedures routine contacts within outside global rd including biologics clinical development device drug development operations medical affairs nonclinical translational sciences pharmaceutical development pharmaceutical sciences strategy project management planning quality assurance regulatory affairs medical writing research scientific innovation safety external interfaces include industry groups various contract research organizations vendors consultants assist onboarding process newly hired employees utilizing workday leorning management systems administrator ashley furniture marietta ga implement new process acquiring storing uploading job descriptions training department learning development 072017 082018 author coordinate execute curriculum training tasks new hires consultants work crossfunctional team develop training curricula training material quizzes update departments organizational chart showcasing rankings relationships position within departments reviewing current job descriptions consolidating existing collate merge information onto new template upload new information database revise organization chart analyze specific database scanning new employees employees require new training andor curriculum current new position assists internal customers training coordinators resolving issues related compliancewire support lms compliancewire projects initiatives typically require extensive systems integration large teams multiple technical platforms global implications create curriculum training groups certification recertification new current employees multiple contract extensions due exceptional review work ethic additional responsibilities including manufacturing certification integrations pertaining certain positions performs duties assigned needed escalation specialist alloy remote 092015 062017 project management within department given management consumer support reps activities committee member delegates team building celebratory events department addition job description consumer support rep also take escalations determine severity issue via salesforce continue take chats calls also designated manage emails sent department consumers werent able contact us via chat telephone quick resolution team qrt assembled act admin assistants department acquire analyze escalations forwarded department others effectively deal variety conflicting issues diplomatically solve issues promotion customer service rep listens fulfills consumers product information needs provides consumer perspective enhancing development new products programs services resolves problems clarifying issues researching exploring answers alternative solutions implementing solutions escalating unresolved problems fulfills requests clarifying desired information completing transactions forwarding requests technical software support avery design print template manipulation online offline consumers software product issues phone online chatting assistance labels tags dividers badges provide software solutions help small businesses consumers design online download templates digitally print labels tags dividers badges specialty card products recruitment assistant bryanlgh medical center lincoln ne 062006 012015 responsible analyzing resumes submitted candidates hard fill entry level positions provide feedback recruiters manage qualified rsstaleo system according status hiring process coordinate interviews candidates recruiters administered several new protocols formations enhancing recruitment experience well ensure higher quality customer service order make hiring process consumer friendly time efficient recruiting staff responsible managing front desk functions including greeting visitors directing high volume phone calls walkin inquires appropriate personnel providing exceptional customer service internal external customers provide administrative support recruitment human resources staff trained support execute manage new hire onboard screening including 19 drug test verification work directly aside recruiter recruitment manager familiar benefits compensation tax information fmla loa workers comp employee relations peoplesoft schedule proctor qualified candidates qualified bilingual staff qbs program extract current internal union requisitions post display board multiple locations daily experience marketingsourcing techniques include lead generation internet cold calling college alumni education training bachelor arts human resources management california state university bakersfield bakersfield ca bakersfield bakersfield ca college credits high school diploma general education business administration norwalk high school norwalk ca activities honors 062003