jessica claire resumesampleexamplecom 555 4321000 100 montgomery st 10th floor summary dependable worker equipped fastpaced work changing daily needs serves customers effectively attention detail hardworking approach seeks opportunities go beyond basics improve processes increase customer satisfaction organized associate bringing strengths handling work independently solving routine problems without oversight offers expertise aspects job duties ability quickly learn new processes hardworking reliable team member focused going beyond support team serve customers focused completing work quickly consistently exceed targets reliable team member accustomed taking challenging tasks dedicated business success skills regulations laws understanding excellent research skills tactful crisis prevention intervention great team player dedicated support client advocacy conducting interviews responds complex customer inquiries inquiries complaints ensures security confidentiality sensitive andor protected information attends work regularly compliance agreedupon work schedule maintains relevant knowledge necessary perform essential job functions performs related work assigned responds complex customer inquiries complaints provides training technical assistance office staff education training strayer university el paso tx 092022 bachelor science criminal justice 39 gpa deans list honoree terms enrolled major criminal mind behavior el paso high school el paso tx 061995 high school diploma basics career centers el paso el paso tx pharmacy certification pharmacy technology experience northeast rehabilitation hospital network pharmacy technician patient assistance program advocate haverhill 082012 current managed daily tasks consistently sought opportunities go beyond requirements support business targets maintained updated files records support efficient filing operations completed assigned tasks little supervision developed greater understanding way program works followed established guidelines procedures made sure complete duties call backs patients shift ends dd monitored processes medications received amount money brought phar pharmacy carried highquality patient care little oversight reviewed incoming orders assigned work co workers maintain demanding schedule helped pharmacy counting medications typing prescriptions cashier maintained good working relationship coworkers management prevented treatment delays effectively using slow periods get ahead routine tasks calling drug companies following patients well going early staying late handled issues delays treatment seeking alternative option mean time even meant calling doctors completed required paperwork end day request instead waiting dead line kept work area organized clutterfree reviewed activities regularly identify opportunities improvement northeast rehabilitation hospital network pharmacy technician north andover 072010 052013 adhered company policy regarding good faith dispensing prescription dispensing activities filled prescriptions retrieving counting pouring pharmaceutical drugs verifying medicine correctness checking possible interactions performed duties assigned pharmacy manager staff pharmacist store manager including utilizing pharmacy systems enter patient drug information reported prescription errors pharmacists duty adhered company policies procedures helped pharmacy department inventory processes provide smooth process flow customer experiences supported patients clinical team members preparing delivering medications supplies cleaned sterilized work areas glassware equipment protect pharmacys staff customers carefully counted packaged pharmaceutical orders individuals bulk needs processed medical insurance claim forms electronic transmissions obtain payments orders kept work area organized clutterfree afs acceptance pharmacy technician orlando fl 052007 112009 adhered company policy regarding good faith dispensing prescription dispensing activities reported prescription errors pharmacists duty adhered company policies procedures filled prescriptions retrieving counting pouring pharmaceutical drugs verifying medicine correctness checking possible interactions ok finance co collections agent city state feb1997 nov1999 identified past due accounts contacted account holders arrange payment contacted customers explained debt management encourage timely debt payments updated account status records collection efforts acco created repayment plans based account holders financial status repayment abilities monitored accounts identify overdue payments pursue timely remedies maintained accurate records reported collection activity accounts receivable status followed fair debt practices regulatory guidelines managing collections process oversaw daily collections accounts receivable activities developing robust strategies maximize collections reduce aged accounts placed outbound collections calls daily approximately 25 account holders upheld privacy security requirements customer information languages spanish negotiated