robert smith health advocate summary phone 123 456 78 99 email infoqwikresumecom website wwwqwikresumecom linkedin linkedincomqwikresume address 1737 marshville road alabama secure position within corporation offers career growth environment team oriented conducive learning challenges achieve departmental standards goals skills customer service medical software computer working multiple windows operating systems work experience health advocate abc corporation august 2012 may 2015 provided residents basic health needs overthecounter medications thermometers condoms bandaids forth handle minor health firstaid related problemsconcerns advocated good health residents living residence halls including planned programs promote healthy living gained valuable experience working people need help areas life trained utilize resources residents needed responsible writing articles well editing articles written fellow health advocates provided doctor prescribed medications customized topical compound cream performed outbound calls prospects health wellness activities offered employer group helping better understand scheduled transported individuals developmental disabilities medical appointments health advocate delta corporation 20102012 consistently exhibits behavior communication skills demonstrate opturnrsquos commitment superior customer service including quality care concem every internal external customer serves primary point contact patient health care team anticipate appropriately address patient questions concerns confirms patient understanding primary care physician pcp assignment educates patient available tools resources appropriate new services available conducts patient outreach facilitate patient understanding healthcare systems services use standardized scripts including mailings welcoming packages needed materials thank letters initiates data gathering record review telephonic outreach complete timely accurate documentation appropriate care management forms selected patient population ensures timely outreach selected patient population provides handoff care manager utilizes motivational interviewing techniques facilitates communication patient caregiver program engagement free resume template copyright qwikresumecom usage guidelines