jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom career overview receive telephone calls give routine nonroutine information answer questions direct calls visitors appropriate person office receive control internalexternal correspondence congress commissioners well suspense items routing materials directly appropriate person office action prepare type variety correspondence reports forms requisitions requests personnel actions legal documents using personal computer reviewing grammar syntax according established policies prior routing final copies signature determine deadlines offer suggestions concerning actions taken organize maintain official files records manuals handbooks data manual electronic maintain supervisors calendar schedule appointments meetingsconferences prepare notes regarding topics discussed make travel arrangements prepare travel vouchers serves purchase card holder business unit responsible procuring supplies materials balancing reconciling credit card statements invoices ensure accuracy collecting retrieving consolidating responses program managers used reporting documenting tracking commitments behalf program managers business units ensure deadlinestime frames met timekeeper employees supervision director utilizes office automation software word processing database management electronic spreadsheet applications recommends implements changes clerical administrative policies procedures office along providing accurate timely advice regarding administrative processes efficiencies whole applies comprehensive body human resources rules procedures technical methods necessary support staffing functions applies appointing authority criteria qualification standards employment regulations procedures assist specialists managers recruiting selecting applicants employment initiates tentative firm job offers selected applicants explaining federal employment benefits applicants obtaining transfer data applicants currently federal service mentors throughout hiring process program specialist onboarding processes new hires acceptance letters onboarding paperwork issuing oath office assisting collection processing new hire documentation alternate program specialist training agency wide staffing time keeping benefits compiling weekly activity gains losses reports completed certificate courses graduate school federal human resources overview position classification staffing employeelabor relations served records management custodian human resources 032011032511answering phones scheduling appointments maintaining calendars multiple directors ordering supplies arranging facilitating staff meetings component heads directors taking minutes maintaining files records management systems compilingmerging organizational charts phone rosters emergency recall systems arranging travel staff using governmentauthorized systems time attendance keeping drafting editing inter outeroffice correspondence tracking suspense items response completion working budget finance personnel funding tracking funding spend plans fiscal quarter event coordination planning front office project management greeting visitors distributing mail draftingediting operating instructions memos according standardized dod templates duties assigned sorts distributes mail answers phones inspector general executive staff greets announces visitors executive staff performs time keeping duties front officeinspector general maintains orders supplies executive staffinspector general updates contact lists inspector generals staff treasury executives manages calendars executive staff schedules meetings appointments hosts teleconferences internet meetings directors executives prepares weekly report treasury reviews controls edits maintains correspondence system suspense itemscongressional correspondence updates reports reconciles purchase order requests invoices director financeaccountability takes minutes senior staff meetings directors meetings via webex prepares various forms internal external correspondence inspector generals approval signature posts assignments sharepoint website review chief operations enters tracks retrieves data various electronic databases handles travel arrangements inspector general special advisor associate inspector general mission support needed govtrip attends meetings delegated management represent tigta serves resource person administrative staff training various systems projects needed aids onboarding process new executives new hires teaching various procedures systems trainingoverview editing reviewing gathering compiling information igs review using judgment various projects determine best course action areas concern able work independently utilize available resources needed support guidance receiving calls visitors determining nature business giving routine nonroutine information answering questions accordance service policies operations directs callers visitors appropriate person office sorting distributing mail suspense items routing directly appropriate person office action following outstanding controls assembling background information routing mail supervisor preparing correspondence reports requisitions requests personnel actions legal documents using electronic typewriter word processor pc reviewing outgoing correspondence proper format conformance procedural instructions grammar punctuation spelling attachments organizing maintaining files records manuals handbooks related materials keeping master files updated maintaining managers calendar schedules appointments assembles background materials prepares agenda coordinates travel arrangements inputting retrieving extracting information using electronic databases building case files revenue officers managing case files needed per managers discretion handling sensitive confidential information according procedures ensure data security participating workgroup training meeting sessions document minutes providing basic coordination pertinent information office functions internal external customers ordering required tests requesting ad managing medical records ensuring accuracy completion according policy scheduling appointments patients greeting patients family members visitors clinical setting requesting maintaining medical records encounter forms internal external providers determining eligibility means testing travel vouchers upon requests upon due date andor requests transcribing doctors orders essential testing return appointments registering patients er visits updating demographics financial information using electronic databases processing patients id cards photos compiling inpatient daily census reports creating maintaining updating medical records using terminal digit filing system processing requests medical records accordance privacy act hippa guidelines ensure patient privacy protection maintaining daily contact staff patients visitors exceptional people skills performing reception duties records keeping clerical duties related patient care handling request lab ekg xray procedures transcribing doctors orders coordinating referrals specialty areas scheduling patients appointments answering incoming calls general public well patients family members regarding appointment changes directions instructions outsourcing interviewing patients regarding initial treatment eligibility treatment capturing patient demographics registering new patients medical treatment reviews records administrative errors ensures means tests completed prior patient seen supervisor ola mcghee 9015238990 okay contact supervisor yes guest services inventory control procedures merchandising expertise skill highlights loss prevention cash register operations product promotions core accomplishments professional experience aviation safety assistant 072014 kohls corp rockford il supervisor greg benson 4044745700 salary 5322100 usd per year hours per week 40 series 0303 pay plan fg grade 07 administrative assistant 022013 062014 bty dental anchorage ak united states supervisor barbara fiebich 2406135324 salary 5562200 usd per year hours per week 40 series 0318 pay plan gs grade 09 human resourcesadministrative assistant 032011 022013 doddefense media activity dma city state supervisor patrick waller 3012226000 salary 4343100 usd per year hours per week 40 series 0318203 pay plan gs grade 07 group secretary 072008 082009 internal revenue service city state united states supervisor bobbie graham 9015441314 salary 3400000 usd per year hours per week 40 series 0318 pay plan gs grade 05 nursing business 6 2009 college gpa gpa 30 gpa 30 maximum 40 education credits earned 410 semester hours nursing business human growth development anatomy physiology ii medical terminology public speaking general psychology ii english composition intro computers safety training 199820012004 medical terminology 2004 ms office 2005 hippa training 2002present typing 55 wpm idrs training 2008 ics windows 2009 fedstate training 2009 tcmjessica 2009 webta 2009 webex 2010 sharepoint 2010 management assistant cpe 2010 sharepoint training 2011 visio training 2011 federal human resources overview graduate school 2012 position classification graduate school 2012 staffing graduate school 2012 employeelabor relations graduate school 2012 general education office education 5 1988 central high memphis tn general education office education nursing organizational leadership 12 2012 college gpa gpa 20 gpa 20 maximum 40 credits earned 49 semester hours nursing organizational leadership medical terminology anatomy physiology anatomy physiology ii psychology ii iii nutrition english composition public speaking psychology organizational theory foundations math english reading analysis public administration leadership development university memphis memphis tn southwest tennessee community college memphis tn certifications time keeping purchase card holder govtrip recommending ensuring cost effective use funds operation maintenance travel program travel card holder records management budgeting pcps regis formerly boss performing basic budget accounting assignments collecting financial data performing reconciliations compile summarize data prepare reports compiling obtaining summarizing narrative information quantitative data using excel ms word office software programs eg power point serve tools accounting reporting enter modify retrieve delete information automated accounting system answering phones collecting distributing preparing mail data entry case updates eir preparing requisitions forms maintenance preparing training materials providing technology logistics support gathering information use conducting analysis policies impact programs internal revenue service 5000 ellin road lanham md 20706 read spanish languages skills accounting basic budgeting budget data entry english financial forms funds human resources hr labor relations leadership development logistics math medical terminology excel mail ms office office power point windows ms word organizational personnel policies psychology psychology public speaking reading read reporting safety spanish staffing supervisor tax answering phones training materials treasury typing 55 wpm visio written composition additional information united states 032013 072013 salary 5562200 usd per year hours per week 40 series 0318 pay plan gs grade 9 novice novice novice affiliations national honor society college students inductee additional information monetary award performance job 2012 monetary award 2008 sustained outstanding performance job pin awarded 2008 valuable suggestion submitted save money facility monetary award team effort achievement 2005