jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom professional summary missionfocused scrum master project management certified professional extensive experience coaching mentoring highly skilled teams versatile project manager leads team design implement successful projects align business objectives deliver rapid results skills team management budgets risk mitigation planning agile principles business analysis sprint planning offshore management leadership development agile management sprint reviews change management business process management reporting template development quality assurance process improvement work history agile scrum master 052017 current convergeone phoenix az coached teams individually groups restored confidence teams reestablishing agile best practices accountability coached product owners backlog improvement feature creation splitting stories define spike stories encouraged sprint grooming new agile teams identified areas improvement agile performance delivery quality facilitate various meetings sprint planning daily scrum meeting facilitate sprint refinement session facilitate sprint review meeting facilitate sprint retrospective meeting helped leadership adopt agile way thinking operation organized facilitated weekly scrum meetings achieve cadence recognize dependencies upcoming sprint created documentation gave training teams follow story point estimation coached product owners backlog improvement feature creation splitting stories encouraged sprint grooming new agile teams project manager 042014 042017 cvs health peoria il identified plans resources required meet project goals objectives setting realistic timelines checkpoints developed initiated projects including managing costs schedule performance developed implementation methodologies rein project costs meeting key milestones identified reviewed applied policies procedures exercising informed judgment achieve optimal performance eliminated discrepancies reviewing performance status safety adherence developed executive presentations reports facilitate project evaluation process improvement reduced expenditures effectively negotiating vendor service contracts drive savings modified directed project plans meet organizational needs orchestrated projects within strict timeframes budget constraints solving complex problems working closely senior leaders associate manager 112008 022012 red robin international inc fort collins co responsible analysis management 90 various projects types sizes using proven methodologies management tools responsible mapping business requirements systemtechnical requirements direct coordination implementation tasks involving third party vendors well provide consultation clients system implementation create risk analysis every new project continuously manage update risks impact projects utilized home grown software open assign research implement fixes related projects update project schedules using microsoft project keep track critical path based latest information prepared presented effective project roadmaps high impact executive presentations plan design recommend business processes improve new production support applications facilitate meetings clients negotiate sow based business requirements work client teams internal stakeholders ensure physical compliance objectives scores achieved help leadership build establish pmo terms policies processes guidelines main interface internal external customer communications ensure proper change quality risks issues management performed program level set enforced policies focused increasing team productivity strengthening operational efficiency submitted reports senior management aid business decisionmaking planning manager pmo 102005 102008 omnicell ms state central point contact organizational planning team pdg responsible overall mapping business requirements systemtechnical requirements project delivery responsible business requirements audits environment access quality assurance resource management delivered communications status tollgates financial reporting resource coordination cio internal executives update project schedules using microsoft project keep track critical path based latest information translate stakeholder requirements various documentation deliverables functional specifications use cases workflowprocess dataflow model diagrams assign track review followup deliverables specific pdg membersteams strategic initiative consolidation data project management tools like msp test director define templates various metrics analysis coordinate qa pms auditors quality initiative assign track review followup deliverable qa initiatives respective team define refine processes based pi suggestions assigned pdg related pdg processes assign track review followup deliverables pi suggestions respective team liaised finance department collaboratively design budgets incorporating operational needs monetary goals database coordinator 072004 092005 american medical association chicago il design lead projects focused operations service quality process improvement performance measurement team solutions leadership development improving individual organizational performance orchestrated project team improving process components managed project initiating planning executing controlling closing projects provided ongoing project analysis communicated project status identified resolving project issues constraints introduced new processes procedures within organization improve cross functional collaboration different teams clients spearheaded process improvements ensure accurate timely data delivery reduced production expense effective relationships teams projects teamed product development integrate customer data feedback newexisting products increased revenue customer satisfaction developed delivered needsassessment developmental training supported business strategies objectives developing performancemeasurement system substantially improved integration quality operational bachelor engineering computer science communication jawaharlal nehru technological university project management professional pmp certified professional scrum master psm certified education certifications