summary jessica claire montgomery street san francisco ca 94105555 4321000 resumesampleexamplecom responsible investigations cases involving new account fraud account takeovers id theft forgeries counterfeit money laundering aml social engineering scams internet fraud kiting true name fraud internal external fraud highlights accomplishments financial crimes investigations loss mitigation operational effectiveness regulatory compliance interviews interrogations investigative procedures asset recovery excellent oral written communication case narratives sar filings contributed overall reduction bank loss id thefts experience fraud manager consumer banking bakersfield pipe supply ventura ca 012014 current apply investigative techniques interview interrogate validate factual information prepare clear chronological concise case summaries fraudloss events monitor daily new account report atm tax refunds mobile check deposits negative accounts internal external reports incoming ach wire transfers fraud helping bank minimize losses review accounts patterns indicative potential fraud work independently effectively ensure individual department performance within procedural guidelines make recommendations complex findings minimal oversight compose suspicious activity reports sar submitted regulators fincen participate weekly sar transition discussions conduct thorough appropriate timely investigations using established department procedures utilize lexis nexis innovis ews early warning services iovation efunds various web based investigative software perform depth investigations liaison clients internalexternal business partners colleagues management law enforcement interview fraudsters build maintain relationships contacts throughout industry whichhelps quickly retrieve stolen funds indemnity process provide department management weekly updates current cases investigations writing detailed case narratives supporting documents maintaining complete transparency make proper timely suggestions reports procedures streamline work process efficiency training coaching new team members branch manager 2013 2014 santander city state manage branch entirely sales business development client staff management including onboarding training coaching staff team building branch sales operations aml compliance excellence ensure branch audits completed following banks policies responsible branch revenue sales goals timely processing bank levies subpoenas legal documents constant account monitoring fraud prevention internal external daily reports vault responsibilities head retail banking svp indus american bank city state managed 4 retail branches staffing sales business development 072011 052012 completely responsible hiring onboarding training development staff members client management retention sales business development ensuring branches excelled aml compliance audits lending fostering good relationships prominent community members professionals arca manager vp united central bank city state responsible 2 branches entirely staff management client management retention 042007 062011 sales business development branch audits branch revenue policies procedural excellence bfanch manager avp unity bank city state 092003 042007 responsible entire branch growth revenue responsible hiring training team building transformed completely run branch one profitable branches district ensured branch audits policies procedures thoroughly followed education bachelor science home economics university baroda dipoma computer programming accounting apple computers ahmedabad gujarat 1987 1990