jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom professional summary seniorlevel expert 7 years experience delivering onsite network management support services across diverse industries presents programs solutions drive growth provides supplemental total management support systems including establishing maintaining networks servers strong aptitude identifying new technologies solutions support client needs skills cisco switching expertise ip address structure network security systems vlan aggregation routing protocol expertise 8021x experience snmp monitoring network security architecture solarwinds support networking protocol expertise enterprise wifi management firewall management tools wan acceleration technologies subnetting expertise cisco router switch security catalyst nexus familiarity mpls routers verbal written communication work history 042016 current network engineer blend san francisco ca lan switching technologies mpls vpn implementation network troubleshooting f5 load balancer expertise ether channel mastery network architecture understanding packet trace analysis supported datacenter network implementations network performance monitoring firewall technology expertise strong troubleshooting skills change management ospf routing eigrp routing root cause analysis network device monitoring networking routing protocol expertise demonstrated success dealing firewalls idsips seim access control loadbalancing managed tracked coordinated problem resolution escalation processes configured managed troubleshot voip multimedia video distributed systems platforms prepared operational reports including trouble resolution analysis project status equipment network requirements documented changes made network systems providing evidence audit trails demonstrated advanced knowledge largescale global enterprise network operations security attained efficiencies technology upgrades process improvements including paperless document approval system new automated salestodelivery order processing system collaborated network development implementation maintenance routers switches firewalls nac wan optimization monitored networks network devices resolve technical problems quickly advised network users regarding hardware requirements configurations limitations implemented necessary controls procedures protect information system assets intentional inadvertent modification disclosure destruction provided detailed information hardware software products appropriate stakeholders could make suitable purchasing decisions worked closely network support team operational support tasks projects designed evaluated wan lan connectivity technologies collaborated system admins disaster planning network backup recovery process monitoring planned implemented maintained wireless network strategy operation administered software licensing purchasing effective installation network installed supported maintained company hardware software infrastructure according best practices performed network security design integration duties technically supported project planning team development implementation proposals solutions address hardware software problems network emergencies provided firewall vpn management type security incident response diagnosed network problems involving combination hardware software power communications issues identified immediately resolved issues network devices including firewalls switches routers provided complete endtoend engineering installation routebased ip network solutions configured managed evaluated multiprotocol network elements effective endtoend communications diagnosed executed resolution network server issues checked rigorous application information security policies principles practices continuous delivery network services monitored network hardware operations evaluate proper configuration ensured system functionality backup network related equipment contributed implementation support snmp monitoring software network monitoring tools applied deployment best practices proper security protocols network management installed maintained data voice circuits routers switches wan devices monitored network capacity performance well diagnosed resolved complex network problems configured maintained network backup recovery procedures managed application patches data backup security changes network configuration replaced boards changed servers loaded tested software applications performed daytoday lan wan administration maintenance support demonstrated strong analytical troubleshooting problemsolving skills 102014 012016 network engineer ii verizon media former oath dallas tx experienced change design writing mops turning network equipment including dslams aggregators switches routers network configuration documentation enforcement performed expedited high volume grooms broadband customers bras bng transition backhaul traffic ip network packet optical experienced building new mpls cloud inside new data center environment groomed high volumes broadband customers access network capital growth address network capacity issues load end life devices platform performed dslam groom200 mops 100 customers per dslam nsp groom estimated 5k customer per month due executivecustomer escalations developed streamlined process mss order flow creating one team handle orders time entered operations work queues rfc implementation created new mss provisioning plans reduce overall sla existing sla reduced 50 50 days 20 days designed stepbystep work instructions network change activity companies broadband data network designed validated implemented lan wlan wan solution per clients needs collaborated access transport data engineers determine affective solution design network changes evaluated analyzed engineering order requests determine design accuracy feasibility peer reviewed works developed network change implemented network change requests configuring devices traffic grooms atm ethernet conversions performed network configuration documentation enforcement congestion improvement optimization created implemented layer 2 layer 3 policies provided atm automation scripts perform atm virtual test perform router test bdupdates designed implemented mop vc grooms vc vp conversion atm ethernet cuts upgraded installed migrated vdsl adsl hdsl egw sfp cards calix adtran cisco juniper t5c devices performed calix c7 upgrades vendors calix c7 e7 e5 e3 redback se800 alcatellucent 7750 juniper cisco designed implemented managed aspect network infrastructure handson experience ether channel spanning tree trucking acls syslo configured cisco 2960 3750 3750 4500 switches juniper mx960 m10i worked commissioning decommissioning mpls circuits various field offices configuring stp switching loop prevention vlans data voice along configuring port security users connecting switches ensure network system data availability integrity preventive maintenance upgraded configuring hsrp 3845 router pair gateway redundancy client desktops configured vrrp glbp vlan trunking 8021q isl stp port security catalyst 6500 switches performed configuration asr 9k pairs includes hsrp bundle ethernet config assigning dhcp profiles performed ospf bgp dhcp profile hsrp ipv6 bundle ethernet implementation asr 9k redundant pair involved l2l3 switching technology administration including creating managing vlans port security trunking stp intervlan routing lan security worked security levels radius tacacs completed service requests ie ip readdressing bandwidth upgrades iosplatform upgrades etc 052011 122011 network engineer blend new york ny negotiated vpn tunnels using ipsec encryption standards also configured implemented sitetosite vpn remote vpn experienced building new mpls cloud inside new data center environment experienced design implementation virtual switching system vss user segment server segment using 6509ve catalyst switches enabled tacacs cisco devices authentication authorization accounting aaa implemented eap extensible authentication protocol wireless networks implemented cisco layer 3 switches 3750 4500 6500 multi vlan environment use intervlan routing hsrp isl trunk ether channel configured troubleshoot maintained cisco switches 1900 8000 series including nexus switches experience working cisco nexus 2148 fabric extender nexus 5000 series provide flexible access solution datacenter access architecture redesigned 5000 user large office location access distribution core wan infrastructure experienced design implementation data center migration worked cisco 5500 wireless controller cisco prime cisco waps improved application server efficiency installing cisco ace load balancer catalyst 6500 switches 7600 routers across global network involved configuring ip quality service qos involved designing implementing qos policy map 2800 series routers branches experienced branch relocation connect workstation servers etc rack stack preconfigured new hardware connect circuits work carrier test turnup circuits experienced designing troubleshooting complex bgp ospf routing problems worked cisco asr 5000 ems protocol monitoring session monitoring auditing network troubleshooting improved client satisfaction troubleshooting resolving issues past implementations consisted various versions call manager gateways switches engaged office moves helped identifying network requirements new building installed new networking hardware coordinated vendors cablingwiring responsible cisco asa firewall administration across global networks supported customer configuration maintenance pix asa firewall systems assisted various duties arise including implementation configuration management rules definition problem solving design advice troubleshooting updating maintenance etc successfully planned installed network equipments migration lab servers main data center minimal impact application availability education 042019 master science information system engineering management harrisburg university harrisburg 052014 bachelor science management information systems texas university commerce commerce tx