jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom professional summary resourceful manager offering history success coordinating monitoring operations across various departments effective leader problemsolver dedicated streamlining operations decrease costs promote organizational efficiency highly committed hardworking mentality maintain quality services products insightful manager experience directing improving operations effective employee motivational strategies strong policy enforcement proficient best practices market trends regulatory requirements industry operations talented leader analytical approach business planning daytoday problemsolving served community ambassador several years helping community volunteering several schools lafayette academy esparanza helping young kids cope peer pressure self esteem teaching work groups one left also assisted feeding homeless spending time several shelters salvation army ozanam inn assisting breakfast lunch dinner also business hands tt catering specialize baked goods im currently enrolled school pursue degree culinary field skills strategic planning policies procedures staff management job inspections verbal written communication mathematical calculations schedule optimization coaching mentoring business planning creative merchandising work history business development budgeting operations management team leadership customer service management problem anticipation resolution sales promotion department oversight originality creativity staff scheduling 012022 current shipping receiving manager kasai north america inc prattville al organized storage areas optimize materials movements minimize labor hours maintained positive relationships representatives ups fedex usps dhl shipping companies prepared shipping documents invoices processed payments fielded client questions boosted inventory recordkeeping accuracy conducting thorough inspections comparing shipment contents documentation communicated vendor representatives resolve damaged shipments item shortages conducted counts audits inventories identify resolve discrepancies records handled highvolume paperwork collaborated administrators resolve invoicing shipping problems lead team 20 employees packaging palletizing shipping 100 plus boxes per day maintained accurate computer records materials weights bill amounts identified variances held responsibility profits losses business 042021 012022 consumer service specialist ge appliances elkton md used factfinding sales methods customize company programs services strove obtain new business performed soft collections customers credit hold past due handled cash worked customers continuously sustained improved business relationships administered accurate account setup maintenance closing customer account information delivered exceptional customer service every customer leveraging extensive knowledge products services creating welcoming positive experiences investigated resolved customer inquiries complaints quickly recommended products customers thoroughly explaining details responded proactively positively rapid change exhibited high energy professionalism dealing clients staff delivered prompt service prioritize customer needs met customer call guidelines service levels handle time productivity maintained uptodate knowledge product service changes trained new personnel regarding company operations policies services 102018 042021 apparel department manager franklin resources massachusetts trained team members successful strategies meet operational sales targets implemented daily operating procedures keep store clean adequately stocked wellorganized walked department multiple times shift evaluate correct issues cleaning stock replenishment needs maintained focus busy times delegated tasks employees keep business running smoothly maintained clean adequately stocked organized store streamlining daily operations introducing new procedures examined incoming inventory merchandised shelves prevented shrinkage markeddown clearance items relocated merchandise proper store areas educated staff strategies handling difficult customers challenging situations mentored new sales associates contribute stores positive culture kept close eye department employees customers assess theft risks maintain loss prevention goals submitted reports senior management aid business decisionmaking planning set updated weekly work schedules meet coverage demands considering factors like expected customer levels planned promotions individual employee strengths developed implemented enhanced employee targets operational policies promote productivity strengthen team performance 042008 052017 sales associate nike city state organized racks shelves maintain store visual appeal engage customers promote specific merchandise provided positive first impressions welcome existing new potential customers helped customers locate products checked store system merchandise sites answered customer questions regarding sizing accessories proper care merchandise engaged customers effectively build rapport lasting relationships prepared merchandise sales floor pricing tagging solved customer challenges offering relevant products services education 052024 associate arts culinary arts delgado community college new orleans la 052003 high school diploma alcee fortier high school new orleans la