jessica claire resumesampleexamplecom 555 4321000 100 montgomery st 10th floor summary motivational leader organizational problemsolver advanced supervisory team building customer service skills experience stepping roles quickly making positive changes drive company success focused using training monitoring moralebuilding techniques maximize employee engagement performance skills business unit oversight calm pressure staff training complex problem solving customer relationship management negotiation conflict resolution customer service marketing promotions computer skills professional courteous education training j earl selz high school pilot point tx 051988 high school diploma cooke county college twu gainesville tx physical therapy prephysical therapy experience culvers restaurant management pooler ga 012018 052022 assisted administrative tasks better understand industry processes examined merchandise correctly price display products resolved client issues delivering excellent customer service maintaining positive attitude balanced cash drawer daily performed opening closing duties collaborated management marketing strategies increase sales gross profit hines property manager sunnyvale ca 012017 current handled resident complaints expedited maintenance requests collected monthly assessments rental fees deposits payments updated tenant unit information keep current housing database maintained indepth knowledge competition consistent evaluation market conditions trends solicited analyzed bids repairs renovation general maintenance managed overall tenant relations promoted tenant satisfaction streamlined services delivery liaised company owners address remedy ongoing concerns hilton worldwide waitress seattle wa 052021 032022 greeted customers answered questions recommended specials increase profits maintained accuracy handling payments giving change printing receipts customers addressed concerns complaints quickly improve service escalated advanced issues management resolution utilized pos system total meal costs add taxes final bill calculation prepared alcoholic nonalcoholic beverages specified patrons consistently delivering tables bar without spillage circulated within assigned areas assess address customer needs effectively prioritizing tasks peak hours entered customer food orders computer system hilton worldwide waitress las vegas nv 082020 042021 handled food safely kept spaces clean protect customers foodborne illness maintain proper sanitation prepared salads appetizers garnishes assist kitchen staff addressed concerns complaints quickly improve service escalated advanced issues management resolution stocked server areas supplies shifts utilized pos system total meal costs add taxes final bill calculation circulated within assigned areas assess address customer needs effectively prioritizing tasks peak hours giant eagle cashier parma oh 012016 012018 accepted cash credit card payments issued receipts provided change operated cash register collected payments provided accurate change processed sales transactions prevent long customer wait times completed daily recovery tasks keep areas clean neat maximum productivity tracked company inventories moved excess stock arranged products improve sales trained new team members cash register operation stock procedures customer services answered customer questions provided store information directed customers designated store areas giant eagle cashier barberton oh 012012 012014 operated cash register collected payments provided accurate change accepted cash credit card payments issued receipts provided change processed sales transactions prevent long customer wait times learned roles departments provide coverage keep store operational tracked company inventories moved excess stock arranged products improve sales trained new team members cash register operation stock procedures customer services ecolab inc pest control specialist inglewood ca 022009 012011 adhered safety procedures applying pesticides reduce exposure people animals estimated costs collected payments issued receipts keep financial client account accurate determined method elimination would effective depending upon type pest degree infestation recognized consistent quality service efficiency followed company protocols applying pesticides inside outside structures explained reviewed service agreements customers cultivate understanding customer satisfaction paycom software inc banking specialist jersey city nj 012006 122008 maintained confidentiality bank records client information directed specific questions appropriate branch personnel exceeded customer service satisfaction ratings prepared official checks customer internal bank needs leveraged customer service sales abilities consistently meet performance goals promoted facility security monitoring customer behaviors following established protocols protect individuals assets liaised bank branches regarding best practices operations balanced daily cash deposits vault inventory zero error rate offered every customer exceptional service levels remaining friendly professional every transaction fulfilled diverse duties provide customer service operate money counters balance replenish atms maintain accounts open new accounts pacific nw federal credit union ownerpresident operations pa pa 011997 012006 supervised performance workers goals improving productivity efficiency cost savings hired trained new department managers increase team oversight productivity led startup opening business provided business development creation operational procedures workflow planning enhanced operational performance developing effective business strategies systems procedures analyzed client business needs assisted determining appropriate resources strategies developed implemented successful sales strategies meet business goals control4 corporation mortgage loan processor city state 011996 121997 created completed loan submission packages discussed loan needs financial histories clients conveyed information regarding application processes checked approvals established bank government lending standards evaluated financial statements contacted institutions customers clarify details upheld compliance privacy security requirements well federal statutes covering va loans worked thirdparty vendors address clear loan closing requirements fsb texas accounting clerk city state 011994 011996 prepared monthly yearend closing statements financial documents invoices analyzed documentation standard financial statements accuracy supported clerical administrative needs senior department staff processed outgoing incoming payments invoices communicated senior accounting staff discrepancies devised plans reconcile financial issues entered invoices account software updated accounts identified aging balanced ready collections activities