jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom summary administrative support professional offering versatile office organization data entry skills proficiencies microsoft office relational database programs strong planner problem solver readily adapts change works independently exceeds expectations able juggle multiple priorities meet tight deadlines without compromising quality highlights able maintain confidentiality information effective written oral communication skills deadlineoriented microsoft office proficiency meticulous attention detail excellent communication skills customer serviceoriented administrative support specialist accomplishments ensured charting accuracy precise documentation trusted assistant known cando attitude dedicated team player resultsoriented insurance eligibility verification medical terminology billing coding filing data archiving certified 10key reviewed medical records completeness assembled records standard order filed records designated areas according alphabetic numeric filing system answered multiple phone lines transferred calls corresponding departments located signed delivered medical records requested hospital departments operated computer database enter retrieve data type correspondence reports assisted workers coding records provided office organization developing efficient filing system customer database protocols demonstrated proficiencies telephone email fax frontdesk reception within highvolume environment handled customers effectively identifying needs quickly gaining trust approaching complex situations resolving problems maximize efficiency performed administration tasks filing developing spreadsheets faxing reports photocopying collateral scanning documents interdepartmental use successfully trained staff office systems databases policies procedures focusing minimizing errors generating superior results experience 122014 032015 database specialist bae systems responsible scrubbing 8100 records updating addresses usps standards donor database supplied daily log contributions invoice receivables accounting department cleaned capital campaign recurring gift pledges reflect correct pledge amounts balances created maintained donor record files filing confidential donor documentation updated ticket sales seating charts database past productions creating 735 new donor records 012000 012014 admin assistant program specialist northside hospital provided administrative support services improve office operations provided quality customer service confidentiality processing sensitive information maintained appointment calendar conference room scheduled meetings needed greeted visitors supplied information related visit campus answered routed calls appropriately opened screened delivered mail staff produced letters forms reports statistical information departmental data converted pledge records database ultimately saving university 9000 fees maintained high degree consistency superior attention detail entering donor records team player scrubbing data accuracy database conversion assisted daily reconciliations raisers edge financial edges accounts aided yearly audits needed created queries exports departmental reporting 021990 041992 medical records clerk education bakersfield memorial hospital city state compiled verified typed filed medical records reviewed medical records completeness assembled records standard order located signed delivered medical records requested hospital departments operated computer database enter retrieve data type correspondence reports assisted workers coding records certificate education credential california state business department education education credential multiple subject credential california state business department education general office clerk clerk typist word processor medical secretary certificate certifications education credential multiple subject credential california state business department education general office clerk clerk typist word processor medical secretary certificate skills administrative support customer service data entry office organization problem solver relational database general accounting access acrobat adobe acrobat clerk general office medical secretary medicaldental secretary ms office suite publisher power point