summary jessica claire 100 montgomery st 10th floor555 4321000 4 resumesampleexamplecom customer service focused hard working dedicated individual thats willing go beyond assist customers experienced merchandising sales safety training goal focused experience working individually team environment leadership experience ability stay organized meet goals follow skills program followup assessment accurate recordkeeping ongoing client support flexible schedule organization good work ethic experience service coordinator relationship building people skills communication reliable trustworthy critical thinking 072022 current saalex solutions oxnard ca monitored email phone communication provide prompt responses solutions communicated customers upon service completion answer final questions determine level customer satisfaction liaised client technician keep parties fully informed identified methods improve customer experiences meeting exceeding expectations followed technicians managers receive communicate status updates confirmed completed closed work order reviewing notes following pending items worked technicians complete paperwork within designated time toggled multiple systems databases look information update records obtained purchase order information invoice work orders obtained paperwork field distributed appropriate departments processing managed emergency service requests communicating schedules expediting parts shipments repairs provided labor resources support engineers technicians large small projects determined schedules sequences assignments work activities based priority quantity equipment personnel skill reported project progress site problems labor status supervisors provided timely feedback management service failures customer concerns deoartment head ocean state job lot old saybrook ct 012016 072022 trained employees proper safe use equipment tools enforced departmental policies procedures state federal laws exercised discretion judgment managing fastpaced environment adapting change sense urgency followed safety protocols company processes procedures handled shift overstock restocking inventory control worked closely sales associates complete tasks executed targeted merchandising promotional plans meet department sales goals modeled supportive leadership qualities motivating staff achieve department goals promote staff participation team building supported shrinkage safety awareness reviewed sales inventory data identified trends prepared reports management performed opening closing duties part management team handled cash management enforced safety rules policies protect employees minimize company liability oversaw storewide merchandising benchmarks maintain operational excellence cultivated talented team departmental employees outstanding mentoring coaching teaching skills balanced workloads meet targets without overtaxing employees kept department ontarget meet sales profit objectives minimizing waste pursuing revenue generation opportunities afoarel lead bass pro shops waco tx checked store displays maintain correct amount merchandise 052013 012016 monitored employee productivity provided constructive feedback coaching greeted customers determine wants needs cleaned shelves counters tables maintain organized store answered store merchandise questions led customers wanted items unboxed new merchandise restocked shelves appealing organized arrangements promote items stocked shelves supplies organized displays focus customer attention specific items performed floor moves merchandising display maintenance housekeeping keep sales areas wellstocked organized current organized store returning merchandise proper areas restocked displays recommended merchandise customers based needs preferences maintained knowledge sales promotions return policies security practices computed purchases received processed cash credit payment opened closed cash registers counting money separating charge slips balancing drawers recommended selected located merchandise based customer desires described merchandise explained use operation care exchanged merchandise customers accepted returns ticketed arranged displayed merchandise promote sales placed special orders called stores find desired items bagged packaged purchases wrapped gifts watched recognized security risks thefts prevent handle situations prepared merchandise purchase rental maintained records related sales store management evaluated performance team members suggested methods improve individual productivity ccourtesy clerk 072011 052013 hyvee fairmont mn packaged bagged purchases assisted customers invehicle loading assisted price checks gobacks replenishing supplies oversaw collection shopping carts parking lot maintain clean organized area took unwanted items checkout proper location escorted customers desired merchandise location directed customers product locations throughout store help find requested items followed best practices bagging items reusable plastic paper bags delivered exceptional customer service greeting customers directing desired items established good working relationships departments promote smooth flow products services throughout store answered questions current seasonal special sales resolved customer complaints issues promote overall satisfaction improve service supervised return exchanged unwanted items correct shelf locations organized display arrangements responded special requests offered recommendations increasing retention loyalty via customized services performed needs analysis presented options based findings help customers make decisions giftwrapped items purchased customers supervised fitting rooms retrieve items customers engaged conversation customers understand needs resolve issues answer product questions assisted customers price checks lifting heavy items addressing inquiries promoted high customer satisfaction resolving problems knowledgeable friendly service enhanced productivity customer service levels anticipating needs delivering outstanding support improved product knowledge continuous basis provide optimal service achieve sales quotas referred unresolved customer grievances designated departments investigation mentored junior team members managed employee relationships presented existing prospective customers valuable service product information aid decisionmaking exceeded established service goals leveraging customer service sales employee management best practices conferred customers telephone person provide information products services take orders promoted available products services customers service account management order calls supported sales team members drive growth development reached customers completed sales suggest additional service product purchases provided top quality control eliminated downtime maximize revenue strengthened customer retention offering discount options collaborated sales team members stay current inventory levels resolve item issues took special orders person telephone generating additional revenue every month education training high school diploma willamette high school eugene 052013