jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom professional summary resourceful innovative instructional technologist 10 years experience instruction curriculum development wide variety cultural professional backgrounds offering insightful analysis content design create valueadded learning programs achieve desired business outcomes strong communication interpersonal skills build relationships stakeholders assess learning needs curriculum design front end web development programming languages project management photoshop illustrator html skills css javascript python sql cms management teamwork detailoriented work history technology instructorcurriculum designerweb designer 032013 current snow software saint louis mo led 1000 hours average 10 15 students per coding class inperson online using screenleap zoom google meet created curriculum researched topics conceptualized course format subject matter presentation planned monitored implementation technologybased learning programs developed assessments user polls evaluate course effectiveness altering content delivery achieve student learning goals designed course materials supported implementation provided job analysis line instructional design principles successful mentoring effectively implemented best training practices adult learning principles planning creation instructional materials researched using variety methodssources including books interviews internet etc translated training curriculums spanish language planned effective training schedule maximize patrons response technology learning provided frontend website development using google sites visual studio code drupal editing software coded website converted mockups usable web presence html css javascript react bootstrap applied latest emerging technology software project application trends update maintain site applicability established presentation consistency across chrome safari firefox common browser interfaces implemented website maintenance content management updates security resource tutorials assist enduser training information technology specialist 122005 112012 utica public library promotion city state provide support 90 pcworkstations mobile devices local area network wired wireless technology equipment including printers fax machines copiers audiovisual systems evaluated determine need technology equipment replacement purchased set installed new pc network equipment developed deployed computer security policies procedures public access staff pcs maintained operating systems software applications updated secured worked vendors resolve major hardware software issues maintained inventory technology equipment supplies designed set maintained library website maintained library technology within yearly budget assisted patrons resolving technology problems using library networked public stations personal mobile devices coordinate computer training schedules hours public computer usage responsible selection acquisition management spanish technology multimedia library collections summary achievements developed computer training materials program awarded federal grant new york state library broadband technology program btop program provided 1500 hours training targeting unemployed population develop enhance computer skills aid obtaining employment planned designed implemented manage librarys public computer center houses 16 computers instructor workstations audiovisual equipment used public staff training increased usage technology library ten public stations fortytwo including complete time managementprint system wi fi access computer technicianconsultant 092001 122005 utica public library city state supervised public computer center parttime employees responded support requests endusers patiently walked individuals basic troubleshooting tasks linked computers network peripheral equipment including printers scanners assessed system hardware software suggested modifications reduce lag time improve overall speed refurbished pc systems peripherals monitors networking equipment printers used diagnostic tools identify hardware failures replace nonfunctional components documented changes actions computerbased tracking system explained technical information clear terms nontechnical individuals promote better understanding diagnosed troubleshot problems repairing restoring machines peak performance education master science information systems management cybersecurity 052020 keller graduate school management devry college new york new york ny distintion bachelor science computer networking telecommunications 2002 state university new york institute technology utica ny presidents honor roll member latino student association associate science computer information systems 1999 sullivan county community college loch sheldrake ny deans list accomplishments collaborated team 4 development implementation nypls project code phase coled development implementation nypls project code phase ii resolved issue migrating website classic google sites new google sites selected team member group study exchange japan rotary district 7150 2010 five central new york professionals honor travel japan monthlong cultural vocational exchange outstanding women honoree arts communications category 2009 ywca recognizes women made tremendous impact communities certificate online learning 2020 duke university responsive web design 2019 freecodecampcom adobe captivate essential training 2018 lyndacom certifications learning management system lms fundamentals 2015 lyndacom graphic design certificate 2009 sessions online school design