helen duerson training consultant helenduersongmailcom 752 6475776 123 maple street concord nh 03301 education master education training development university new hampshire durham nh aug 2014 may 2018 relevant coursework curriculum design instructional strategies adult learning theory organizational development performance assessment elearning technologies program evaluation human resource management links linkedincominhelenduerson skills instructional design elearning development adobe captivate articulate storyline learning management systems lms scorm compliance gamification strategies languages english hindi profile training consultant 5 years experience designing delivering evaluating effective training programs across various industries proficient conducting needs assessments developing customized learning solutions leveraging technology enhance learning outcomes adept collaborating stakeholders align training objectives organizational goals driving employee performance fostering continuous professional development demonstrated success facilitating engaging workshops coaching individuals optimizing training processes maximum efficiency impact employment history senior training consultant training wheels inc nh may 2023 present developed implemented comprehensive training program 500 employees resulting 35 increase overall productivity 25 reduction onboarding time successfully managed team 10 training consultants deliver highquality training sessions across various departments achieving 95 satisfaction rate participants managers identified addressed skill gaps workforce conducting thorough needs assessments leading 40 improvement performance metrics 30 decrease employee turnover spearheaded integration elearning solutions companys training offerings led 50 reduction training costs increased accessibility remote employees training consultant training associates nh sep 2018 mar 2023 successfully designed implemented comprehensive training program 150 employees resulting 35 increase overall productivity 25 reduction employee turnover within first year spearheaded development execution customized learning management system lms streamlined training processes improved training completion rates 40 200 users collaborated crossfunctional teams identify skills gaps develop targeted training solutions leading 30 improvement performance metrics 100 employees key areas sales customer service operations facilitated 50 interactive workshops seminars leading average participant satisfaction rating 47 5 consistently receiving positive feedback effectiveness relevance training content certificates certified professional training management cptm nov 2021 certified performance consultant cpc jun 2020