objective jessica claire 100 montgomery st 10th floor 555 4321000 4 resumesampleexamplecom motivated resultsoriented professional diverse range experiences proven expertise implementation execution epic applications skilled communicator able build collaborative relationships crossfunctional peers engage endusers clients motivate team success professional experience epic application analyst unitypoint health grundy center ia production support epic clindoc module supported implemented new prime hospitals epic lead upgrades successfully implemented epiplex training newly implemented sites fixed high priority tickets 012019 current proactively identified solved complex problems impacting charges clinical operations built multiple waves scratch tested implemented organized training materials including user manuals trained new users onboarding sessions facilitating local site training project involving credential trainers end users super users managing prime support staff golive support working closely primes corporate epic teams daily help desk tickets build test validate system build end users nursing units various prime sites analyzing build different prime sites working technical team epic tdr prior go live various sites working closely regional directors different epic projects worked various gold star projects developed managed project plans providing status updates management prepared presented technical proposals endusers various optimization projects worked successfully diverse group coworkers accomplish goals address issues related application specific changes services wellversed new implementations testing activation ehr software analyzed operational workflow ehr system features guide gap analysis options decision making production support provided excellent service review testing major releases upgrades evaluating new functionality master file changes new nova notes asoociate pmo db migrations project client wells fargo city state 092017 092018 identified tracked managed projectprogram level risks issues served escalation point resolve projectprogram issues remove roadblocks formulate contingency plans communicate status programs executive leadership team function central point projectprogram communication status projectprogram team members stakeholders management executives communications professional timely clear present correct level information based audience partnered dbas technology personnel define build migration needs success criteria associated proposed approved projects build relationships collaborate crossfunctionally lead project delivery teams towards successful project outcomes provided monthly project status approved projects directed application various technical disciplines process improvement data analysis architectural review quality assurance facilitation led project oversight including planning directing managing crossfunctional team members advanced capability providing effective performance reporting customer company order monitor progress different methodology migrations prod sit dev uat bcp determined coordinated sharing leveraged resources among projects identified opportunities makes recommendations project management process improvements worked business technical resource managers ensure needed staff available assigned project including entering resource requests conducted thorough project kickoffs include confirmation project scope roles responsibilities high level timelines developed managed controlled prod migrations schedule created exception requests necessary adddelete change milestones projects align standard milestones hold status meeting preparing weekly status report includes identification updates issues risks documented developed required change controls worked oracle exadata migration methodologies large databases ability customize migration methods suit downtime requirements extensive interaction senior leadership asoociate epic analyst prime healthcare city state worked production support tickets daily basis 082016 072017 involved writing technical specs unit test results user acceptance test scenarios project provide application development enhancements modifications performance tuning support services assigned projects prepare specifications new applications enhancements modifications support issues developed data models data dictionary supports business requirements tactical strategic information products primarily responsible design develop testing installation support clindoc required deployment epic electronic medical record emr system complete build request using numerous ini records collaborate health informatics team develop detailed application designs conform application architecture guidelines support live issues clindoc includes receiving feedback end users analysis issues design build testing review eventual data courier build production environment travel implementing hospitals providing workflow demos floor support monitoring production support respond ticket queue implementing approved changes based customer designated priorities relevant accomplishments 25000 snomed codes mapping using utility also scratch develop several flos flts clindoc lines drains tubes create departments dep configuring epic end user empconfigured several esignature forms behavioral health departments facility collaborated security team configure ser provider records user role e2rbuild navigator records lvn rules lor build category lists various masters files itemsconfigured task templatesltt work list tasks ltrproficient creating care plan templates patient education title topic points involved 2017 upgrade nova notes released notes education training master science engineering management skills trine university angola bachelors engineering computer science india institute technology information security conflict resolution strategic planning review organizational skills capacity scalability planning application installation 052016