jessica claire resumesampleexamplecom 555 4321000 100 montgomery st 10th floor skills customer feedback professional summary outgoing friendly receptionist delivering customer service administrative excellence including clerical support public interaction excels calendar management scheduling data entry database administration hardworking passionate job seeker strong organizational skills eager secure entrylevel receptionistmanagement position ready help team achieve company goals work history papa johns management ellicott city md 072022 current managing operations efficiency used time management efficient cleaning methods meet deadlines handled equipment chemicals materials properly caution call answering routing customer service computer proficiency data entry database software customer complaint resolution greet guests positive attitude energetic visitor customer relations appointment booking critical thinking microsoft outlook email software patient information collection microsoft office microsoft windows telephone answering administrative clerical support making appointments appointment confirmation active listening microsoft excel reminder calls speaking documentation education oak grove high school bessemer al 052021 high school diploma worked cleaning team service hotels offices commercial buildings maintained floor cleaning waxing equipment created spotless surfaces dusting sweeping vacuuming mopping mopped hardwood laminate ceramic vinyl glass wood surfaces emptied trashcans transported waste collection areas spotcleaned stains repaired scuffs dings maintain furniture walls disinfected mopped bathrooms keep facilities sanitary clean dusted picture frames wall hangings cloth trained new employees departmental procedures provided assistance finding cleaning supplies exceeded client expectations garner future services provided excellent house cleaning maid services clients collected payment services rendered provided client billing receipts education realty trust inc receptionist rockville md 032022092022 greeted incoming visitors customers professionally provided friendly knowledgeable assistance kept reception area clean neat give visitors positive first impression confirmed appointments communicated clients updated client records answered central telephone system directed calls accordingly responded inquiries callers seeking information answered phone promptly directed incoming calls correct offices education realty trust inc receptionist rohnert park ca 032020 032022 greeted incoming visitors customers professionally provided friendly knowledgeable assistance kept reception area clean neat give visitors positive first impression confirmed appointments communicated clients updated client records answered central telephone system directed calls accordingly managed multiple tasks met timesensitive deadlines answered phone promptly directed incoming calls correct offices scheduled confirmed appointments meetings senior management team fielded phone calls pet owners answered questions took messages veterinarians answered owner animal health questions advised best care practices greeted pet parents warm smile pleasantly asked signins upon arrival cleaned disinfected exam areas surgical equipment kennels prevent diseases control odors managed master calendar scheduled appointments providers based optimal patient loads clinician availability education realty trust inc receptionist san pedro ca 052018 112019 fielded phone calls pet owners answered questions took messages veterinarians maintained office waiting room keeping common areas clean tidy greeted pet parents warm smile pleasantly asked signins upon arrival cleaned disinfected exam areas surgical equipment kennels prevent diseases control odors coordinated patient scheduling checkin checkout payments billing helped patients complete necessary medical forms documentation delivered continuous focus attention lodged animals promoting high level care oversight spoke customers regarding lodging grooming daycare services pricing crosssold additional items contributed client retention consistently providing outstanding customer service clients pets handled administrative work answering telephones scheduling appointments visits met clients discuss cut style preferences prior caring animals