jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom professional summary dynamic resultsdriven logistics manager 25 years experience working within fastpaced environments innovative selfmotivated leader excels development delivery efficient processes productive operations excellent customer service strong communication skills serving valuable coordinator liaison manager education experience warehouse management project management customer service sales logistics operations management customer relationshipbuilding account management inventory accuracy quality performance metrics front back office administration human resources budgeting finances strategic planning skills microsoft office suite outlook word excel powerpoint netsuite software companyspecific applications data management reporting webbased tools online research communications administrative progress benefits promotion budgets quality business solutions rapport credit receiving clients recruiting client recruitment customer service reporting employee relations supervisory estimating supervisor executive management filling financial hiring human resource instruction insurance inventory legal letters logistics data management routing meetings database sales delivery shipping excel microsoft office suite outlook powerpoint windows operating systems word works online research payroll personnel pricing work history customer service advocate 102010 022011 bmw group atlanta ga assisted customers questions concerns regarding company product information answering inquiries consumer matters order status product complaints return policy information met exceeded productivity quotas assisting 90 customers day project manager chief estimator 061998 012009 precision metals hardware city state developed implemented managed subcontractor projects operations working closely clients throughout process create customized business solutions implemented innovative pricing strategies client programs targeted existing business accounts well new clients order optimize growth company revenue spearheaded large accounts personally managed key clients managed several projects simultaneously overseeing productivity generating activity reports providing progress updates motivating employees achieved goal 26m invoiced dollars 2007 promoted project manager chief estimator reached annual estimating output 30 million chief estimator human resource assistant shipping supervisor 011992 061998 sullivan schein city state began employment shipping supervisor moved role human resource assistant provide support recruitment hiring training benefits employee relations 1000 employees partnered employees managers employee claims legal issues responded questions employees regarding benefits 401k training internal promotions performed hiring duties offer letters background checks new employee orientation employee record updates recruiting reports managed processed records terminations aap compliance fmla cobra health insurance claims workers compensation claims directed managed teams operations involved shipping receiving processing functions 200 orders day shipping supervisor education returns manager warehouse supervisor logistics dash medical gloves current franklin wi works within series positions increased scope responsibility promotion leading distributer medical gloves supplies coordinates orders shipping departments sales customer service warehouse provides warehouse supervisory assistance guides training warehouse personnel oversees inventory accuracy order filling routing efficiencies cost create distribution plans coordinate physical movement inventory wide range destinations determine advantageous shipping methods based specific routes times weight cost federal regulations prepare products shipment track product delivery information within database perform routine quality checks shipments communicating often recipients ensure deliveries made according plan build rapport develop solid working relationships customers identifying current future needs serve main pointofcontact information questions issues develop manage perform functions involved product return cycle initial customer request return instruction product receipt credit processing conduct inventory analysis regular basis ensure optimal product levels meet customer demand support administrative operational financial functions distribution center monitor budgets pl statements carefully tracking income expenditures institute effective controls expenses payroll maximize net profits attend meetings executive management team present updates reports recommendations growth take additional roles duties often leading special projects assisting overflow work bachelor science health administration 2014 university phoenix associate arts degree psychology 2012 university phoenix