jessica claire resumesampleexamplecom 555 4321000 100 montgomery st 10th floor summary detailed network engineer several years experience system repair technical support enthusiastic employee knowledge lan wan infrastructure planning deployment skilled task prioritization project oversight effective communication skills professional operating systems experiencewindows 11 windows 10 windows 7 windows server 2010 cisco ios cisco nexus os software ms office suite microsoft office 365 cyberark privilege account management tool cisco thousandeyes ansible naps ne naps network automation provisioning issioning system cisco lation ise venafi trust protection platform ms edge mozilla firefox sharepoint services solarwinds hp nnmi bmc network automation tool checkpoint firewall console proteus ip manager netqos bmc ticketing system piccaso maximo palo alto firewall console cisco grid management system hardware cisco edge core switches routers viavi observer network monitoring viavi apex network trending gigamon aggregation appliance network tcpip dhcp lanwan dns pc support experience notebooks ibm lenovo hp dell desktops ibm lenovo hp dell microsoft office suite microsoft office 365 microsoft project microsoft visio microsoft sharepoint service skillsknowledge working knowledge talent manager tools mallager tou working knowledge budget forecasting tools working knowledge wormance appraisal tools working knowledge supply chain procurement tools cham procuremen experience nerc cip experic compliance role experience managing multifunction team ability communicate clearly concisely accurately using oral written communications education training university phoenix charlotte north carolina 082011 bachelor science business management itt technical institute houston 031998 electronics engineering technology experience geisinger data network engineer parryville pa 122010 current perform configuration testing cisco ios devices replace failed network devices existing network infrastructure proactively manage corporate networks providing troubleshooting maintenance network hardware devices partner telecom noc telecom field services provide service restoration network outages performance issues create purchase requests maximo telecom data network spares equipment support maintenance contract renewals utilize network tools monitor network performance deploy configuration changes network infrastructure infrastructure maintain necessary documentation support actions ensure nerc cip procedures followed cca network devices resolve network issues taking appropriate actions restore service keeping management informed issues may impact customers network performance manage duke energy domain name services accounts participate 24 x 7 oncall rotation sykes enterprises incorporated air terminal operations center senior controller langhorne pa 102007 current preplan compute aircraft load distribution ensure maximum utilization aircraft establish communication arriving departing aircraft provide direction taxiway parking locations well clearing aircraft departure arrival provide briefing aircrew cargo passenger upload download requirements provide oversight direct air transportation activities ensure aircraft upload downloads completed allotted ground time provide direction supervisory personnel providing cargo passenger loading unloading services airdrop activities establish procedures passenger aircraft clearance international border clearance agencies conduct personnel equipment management surveys duke energy manager city state 122002 112010 managed team 14 fte contingent employees provided daily oversight team ensure tasks completed timely manner worked management team develop division operational plans managed budget workstation deployment delivery services team utilized budget entry tool track expenses well provide actual vs budgeted variance explanations management team communicated executed strategies initiatives align company division goals delivered targeted savings aligned business strategy company direction implementing cost reduction measures reenforce company direction safety zero workplace injuries managed integrated supplier relationship including conducting weekly review meetings address supply chain issues ensure slas met established maintained effective working relationships integrated suppliers internal external customers provided leadership direction direct reports ensure accomplishment goals objectives includes limited budgeting strategic planning project coordination resource utilization employee development provided oversight daily work assignments assigned team conducted employee performance reviews provided positive constructive feedback set expectations recognize employee work accomplishments identified processes increasing effectiveness improving quality work services team customers led effort workstation asset management team identify surplusobsolete materials work customers review material either retain business purposes dispose investment recovery addressed customer service issues ensured concerns addressed resolved timely manner interfaced customers necessary ensure proper communication activities initiatives motivated teammates perform highest potential leading example worked ehs evaluate recommend vendor surplus inventory recycling ensures compliance policies standards regulatory requirements shelf life osha sox dot stayed abreast current technology trends solutions reading industry periodicals united states marine corps telecommunications city state 081990 081994 charge maintaining radio wire communications multiple site subscribers provided training personnel communications equipment worked communications watch supervisor overseeing communications traffic transmitted received training live operations worked department install maintain computer systems