summary skills jessica claire 100 montgomery st 10th floor555 4321000 resumesampleexamplecom creative qabusiness analyst broadbased background highly competitive dynamic organizations recognized decisive leader excellent team player committed forming strong productive teams creative business analyst broadbased background highly competitive dynamic organizations recognized decisive leader excellent team player committed forming strong productive teams proven ability establish priorities manage multiple tasks accuracy strong attention detail excellent communication skill ability communicate business users technical teams effectively able build excellent relationships key internal external business partners based trust confidence forecasting planning business process improvement user acceptance testing requirements gathering costbenefit analysis project management experience strong quality mind set ability work within highperforming offshore virtual teams highly collaborative able lead well strong team player business analyst homeserve usa farmingdale ny currently working qabusiness analyst 082021 current patterson companies inc valueadded distributor focused providing bestinclass products services technology experiences dental animal health markets work prod support team managing tickets defects prod team micro projects managed placed production support business team also put cms rx projects analyzing business requirements technical design documentation created updated test plans documented test cases using microsoft test management based business requirements facilitated test case walkthrough business developers uat determined test approach methods functional uat created test design strategy assigned functionality created retrieved test input data evaluated reported defect issue reports determined opportunities improve workflow adding modifying processes revamping use cases initiative creating new components functional area managed projects served primary liaison client multiple internal groups clarify goals meet standards deadlines led ongoing business process reviews optimize strategies led daily scrum standups agile development sprint planning meetings multiple concurrent projects worked project owners end users prioritize feature development enhancements based critical paths business needs reviewed documents guarantee quality consistency adherence criteria assisted key users testing new functionality documenting retaining knowledge managed organizations resource planning support core business functions collaborated stakeholders develop project schedules developed solutions improve productivity incorporate technology developed managed project plans providing status updates management trained staff users work computer systems programs developed metrics used determine inefficiencies areas improvement participated contributed best practices drive software development lifecycle implemented quality ontime technical solutions align business requirements designed frontend backend solutions testdriven development design manage new systems processes gathered outlined reviewed business requirements collected tracked evaluated current business market trend data created designed business intelligence databases spreadsheets outputs assessed programs identify risks problems determine appropriate responses identified needs customers promptly efficiently built established strong partnerships teams vendors contractors scotware quality assurance tester avanade alexandria va 052021 082021 checked functional requirements assisting qa test planning estimation meeting standup retro meetings bug fixes gained wellrounded view managing phases qa projects test development launch performed tests inprocess finished goods documented results worked alongside senior team members learn related job tasks roles wrote manual test cases microsoft test management wrote bugs azure devops used cypress run automation tests used postman test apis wrote user stories azure devops used service solve incidents came prod addressed quality issues worked collaboratively propose implement corrective action assessed daily operations defined processes verify compliance quality standards communicated variances appropriate personnel detailed reports assisted analysis data gathering support risk assessment provided top product quality control inventory management resulting reduced downtime maximized revenue tested web application compatibility performance recommend crossbrowser compatibility improvements web development team updated software documentation user guides align current features comply best practice standards collaborated developers system installers technical support representatives identifying errors determine appropriate team consult resolving issue education training bachelor arts business administration business administration management preston university pakistan 052003