professional summary jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom information technology executive systems engineering valueadding solutions network security leveraging 20 years development entrepreneurial leadership experience fully address evolving needs business innovative technology solutions accomplished results driven director extensive experience competitive construction storage technical services industry superb education includes masters degree security numerous industry certifications history leading teams identify develop high quality technical solutions maximize success diverse demanding clients seeking directorlevel leadership role lead new career challenges professional development opportunities dynamic growing company topperforming executive almost 15 years directorlevel leadership experience reputation success aligning strategies engineering solutions drive client success business growth pragmatic creative technical leader driven learn implement new concepts technologies unparalleled analytical acumen adept identifying unique client technology requirements proven track record successfully managing large clientfocused implementation integration migration projects superb leadership interpersonal skills promote successful growthfocused team culture facilitate building strong relationships peers key clients major industry stakeholders highly proficient major computer network technologies software development life cycle countless applications tools languages skills infrastructure development security planning teambuilding adaptability collaboration planning coordination work history director information technology indiana packers corporation delphi 012013 current currently serving high level executive leadership role focused maximizing success software hardware solutions industryleading storage products services company netting 550m annual revenue involves intensive oversight software hardware engineering activities videobased security systems products collaborating vendors internal stakeholders drive new infrastructure cost control strategies leading risk assessment audits security awareness training improve team knowledge vulnerabilities recovery process major accomplishments spearheaded innovative voip solution maximized customer support improved product marketing revolutionized analysis tracking key data involved teamspecific call center phone call handling online adsource numbers introduced new operational procedures improved delivery support phone network services 40 southern california storage facilities implemented improvements capacity planning virtualization process secured 9999 uptime 247365 support environment integrated number new technologies including web portal xpress phone pay system slashed support call volume 32 also boosting call center productivity almost 40 created variety new security policies pci dss auditing procedures improved longterm operational compliance assured maximum customer protection levels engineered implemented number innovations involving core back office applications physical servers companys vsan model director information technology program manager ii accenture contractor jobs san francisco ca 012008 012013 expertly oversaw aspects technical support project development engineering world leading provider technical professional construction services involved direct leadership diverse sales service support team planning budgets resources small mediumsized implementations developing wide range cuttingedge solutions effectively address needs clients 50000 users also managed entire solution lifecycle including presales sales design implementation monitoring major accomplishments commended company leadership securing 4m retained annual revenue recovering 70 midtier accounts led successful integration 4 separate companies jacobs existing business model analysis identification resolution issues involving existing employees systems clients successfully managed high level international project abu dhabi devoted resolving major scada compliance issues project involved leadership diverse security group utilized dual network single integrated ics logging effectively track data resolve existing compliance issues revolutionized operations maximized hipaa compliance orthopedics specialists north county implementation several major solutions 4year span involving firewalls client access points creation new access policies data policies rights built strong longlasting partnership caster family enterprises close analysis technology needs 25 separate locations implementing high speed bonded t1 infrastructure engineering innovative single point access facilitate data tracking security monitoring foonder director information technology 012004 012008 si data systems city state built directed highly successful services company ground quickly evolved serve 35 major clients net 22m annual revenue involved extensive outreach marketing solutions potential clients designing engineering new products services providing bestinclass pre postsales support every customer company eventually became jacobs advanced consulting services sold rl phillips 2008 major accomplishments quickly resolved major cryptoransomware virus infection sis first client involved tracking source original infection executing data restore virus deploy date upgrading antimalware firmware implementing staff training prevent future occurrences developed innovative lowcost remote access solution local construction company incorporated remote access functionality existing firewall addition virtual server ca cert improve data flow streamline usage existing infrastructure information technology project manager axxis computer technology city state 011997 012004 built reputation excellence handling management large technology projects development new hardware softwarebased solutions diverse clientele also handled variety additional key tasks including vendor negotiations needs analysis relationship building clients working company leadership drive new solution development strategies focus maximizing revenue market share major accomplishments led major initiative client gray cary significantly reduced processing time required major operations streamlined server access taking 200 antiquated workstation based servers migrating 40 compac prolient servers also greatly improved client security increased efficiency software patchesupdates education master science security assurance computer security information assurance western governors university salt lake city utah 2017 bachelor science business administration project management operations university phoenix phoenix arizona 2005 certifications certified hacking forensic investigator eccouncil certified scada security architect infosec institute esx 35 installation configuration vmware certified ethical hacker eccouncil microsoft certified systems engineer microsoft corporation leadership communication microskills excellent references recommendations available upon request