professional summary jessica claire montgomery street san francisco ca 94105555 4321000 resumesampleexamplecom oversee wellorganized efficient hr operations balancing organizational targets compliance employee demands focused maximizing resource utilization enhancing performance forward thinking approaches solid background improving collaboration consensus across industry company environments skills employee appraisals complaint response training development workers compensation oversight accident investigations work history director human resources icon identity solutions raleigh nc benefits administration human resources administration microsoft office administering disciplinary procedures health safety programs 102019 current six years experience managing supervising hr department responsible overseeing daily workflows activities office managers additional experience project management implementation initiatives related human resources workplace culture improvement people operations management responsible recording monitoring important data statistics key performance indicators related hr people ops creating customized onboarding plans new hires also handle documentation disciplining employees infractions violations company policies manage process performance evaluations furthermore collaborate senior leadership understand organizations goals strategy related staffing recruiting retention also responsible maintaining knowledge trends best practices regulatory changes new technologies human resources talent management employment law ensuring organizations compliance federal state local employment laws regulations finally facilitates professional development training certification activities staff leads employee anniversaries culture acknowledgments experience human resources field proven track record spearheading development implementation hr strategies policies programs support organizational goals objectives skilled managing supervising staff providing guidance support senior management ensuring compliance employment laws regulations engaged assisting 3 operations managers 1 hr assistant maintain structural organizational integrity workplace sometimes regarded disciplinary arm organization reality director hr involved many supportive responsibilities maintain company culture new hire onboarding exit manage employee benefits create safe work environment employeremployee relations training development handle disciplinary actions notary public loan signing agent 022015 current long island fqhc hempstead ny followed proper protocol notarizing documents verifying signatures dates compliance looked signs fraud coercion refused notarization administered oath document signers obtain affirmation truth checked client identification maintain compliance state legal requirements examined documents accuracy completion compliance notarizing drafted executed notarial affidavits accordance applicable laws set managed appointments client notary services hloman resources assistant michaels transportation service inc city state 022017 102019 delivered warmhearted assistance new hires throughout interviewing hiring process filed paperwork sorted delivered mail maintained office organization developed comprehensive process new hires reviewed new hire productivity optimizing onboarding effectiveness organized new employee orientation schedules new hires screened applicant resumes coordinated phone inperson interviews coordinated new hire onboarding completing background checks reference checks complete screenings coordinated technical training personal development classes staff members encergency utility dispatchcustomer service representative enco utility services city state 052005 052013 monitored alarm systems closed circuit televisions dispatch appropriate police response intrusions troubleindicated alarms active listening determine appropriate resolution response needed offered friendly efficient service customers handled challenging situations ease resolved customer inquiries complaints moderate supervision investigated resolved customer inquiries complaints quickly effectively communicated clients payment needs kept updated detailed accurate transactions generated invoices upon receipt billing information tracked collection progress education bachelor arts organizational leadership azusa pacific university menifee ca cectificate human resources management human resources management 092016 california state university east bay hayward ca executive certificate requires completion 16 classes caofornia state notary public commission notary public 092015 national notary association fairfield ca staterequired training satisfy california notary education requirement notary signing agent training oversee loan signings california nna certified notary signing agent title companies signing services hire nsas deliver loan documents borrowers oversee signing return documents note earned notary public commission starting nsa certification process cectificate dispatcher public safety basic dispatcher public safety ben clark public safety training center riverside ca public safety dispatch training 122013 course basic overview public safety dispatching satisfies july 1 2011 revised curriculum set peace officer standards training basic public safety dispatching completed 60 units college credits legal assistant certificate paralegal studies mt san jacinto menifee 092006