jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom professional summary driven compassionate healthcare professional 10 years handson experience fastpaced residential hospital environments strong problemsolver excellent management skills education training certificate medical billing 2009 revenue cycle analytics 2007 collin county community college plano texas skill highlights next gen practice management software real med medical claims processing services med assets revenue cycle pro ec2000 mckesson billing system athena healthcare practice management super user certified misys vision practice management software cerner microsoft project visio excel power point personal professional integrity relationship team building staff training development claims analysis review specialist staffing management ability sound decision making professional experience staff consultant 102012 032015 datafox irving tx part team consultants designed assist healthcare providers improve revenue cycle operations make strategic decisions impacting patient access denial management billing collections physician compensation documentation education instrumental system wide implementation athena healthcare practice management software including writing training material provided training assisted implementation accounts receivable reduction strategies including cash acceleration denial management interim role senior managed care financial analyst 032013 112013 mgm resorts washington dc saint francis medical center 340 bed acute care facility 466m annual revenues recovered 250k payment variances 90day interim role created training process revenue integrity managed care analyst provided best practice process improvements increased collections implemented new collections work list increase efficiently increased collections 10 lead denial reduction project initiative resulting 10 reduction ar created training process maintain system wide reporting revenue cycle benchmarks senior health system leadership revenue cycle consultantinterim patient access manager 2014 092014 adventist healthcare inc city state consulting engagement outsourcing implementation interim manager patient access department adventist behavioral health hospital 200 bed mental health facility patient financial services process improvement consultant worked initiative driven process improvement project central business office setting adventist healthcare inc 600 bed acute hospital system maryland project succeeded increasing revenue 65m streamlined collection processes client chose navigant cymetrix full outsource revenue cycle partner due proven results cost savings interim manager patient access department 200 bed behavioral health facility supervised cerner implementation redesigned outdated patient access processes increased outpatient program billing 30 first ninety days project part transformation team role project management office pmo 092014 022015 tulare regional medical center consulting engagement outsourcing implementation city state tulare regional medical center 112 bed district hospital tulare california created priorities timelines results project management team provided documentation guidance metrics outsourcing project held weekly conference callswebex various teams business intelligence hr training operations ensure project deliverables task completed time remained within project scope transformation project completed time budget 11 hosted point service cash collection training program patient access team team leader 2010 2012 med 3000 city state responsible billing 552 physicians 150 clinical locations within health texas provider network total annual billing 375m distribute rejected claims work lists edi team correct failed rejected claims supervised ten 20 team members audits performed weekly productivity report totals management refund specialist patient collections 012005 012010 heart place city state experience 190m high volume medical billing serving practice includes 75 cardiologists responsible maintaining compliance senate bill hr 3590 emphasis patient protection affordable care act targeting governmental overpayments managed external collection agency ensure contractual slas timely professional affiliations member healthcare financial management association texas chapter referrals upon request skills accounts receivable analyst ar agency billing billing system budget business intelligence consultant consulting client documentation edi financial financial analyst hr leadership medical billing mental health access excel office power point microsoft project misys network next process improvement processes project management reporting strategic visio vision