jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom professional summary knowledgeable dedicated customer service professional extensive experience problem solving solid team player outgoing positive demeanor proven skills establishing rapport clients motivated maintain customer satisfaction contribute company success specialize quality speed process optimization articulate energetic resultsoriented exemplary passion developing relationships cultivating partnerships growing businesses skills client relationship building process improvement health safety management data entry skills till counting serviceoriented mindset complaint resolution work history 082021 112021 verification customer advocate crossborder solutions houston tx money handling abilities professional telephone demeanor sales expertise retention strategies exceptional memorization skills constant desire growth documented customer concerns inquiry resolutions internal computer system researched resolved account service problems friendly knowledgeable support made many twenty calls day focused providing clarification resolving technical issues used company software carma maintain records filed complaints results well customer service department data created articulated championed vision standards user experience coordinated colleagues oversee special requests made customers deadline extensions income verification assistance listened customers actively assess issues provide accurate information led efforts pursue creative methods gather interpret customer perspectives partnering senior management product strategy initiatives sought ways improve processes services provided investigated resolved customer inquiries complaints quickly surpassed sales goals implementation effective marketing strategies exhibited high energy professionalism dealing clients staff communicated professionally colleagues freelancers clients educated customers billing payment processing support policies procedures validated identity income employment paperwork boost verification efficiency improved sales abilities product knowledge continuous basis provide optimal service achieve quotas responded proactively positively rapid change 032021 052021 sales associate st jude childrens research hospital memphis tn prepared merchandise sales floor pricing tagging helped customers locate products checked store system merchandise sites engaged customers effectively build rapport lasting relationships grew sales boosted profits applying proactive management strategies enhancing sales training boosted sales conferring customers evaluate purchase requirements recommend bestfit company offerings educated associates market trends stayed uptodate forecasts developed marketed sold full range products support services evaluated inventory delivery needs optimized strategies meet customer demands provided positive first impressions welcome existing new potential customers implemented upselling strategies recommending accessories complementary purchases boost revenue increased sales offering advice purchases promoting additional products organized racks shelves maintain store visual appeal engage customers promote specific merchandise answered customer questions regarding sizing accessories proper care merchandise 062018 052021 barista dutch brothers coffee city state maintained incredibly expensive espresso equipment performed minor repairs keep coffee machines functioning properly trained new team members positive reinforcement respectful encouraging coaching cultivated recall customers names address name engendered customer loyalty remembering personal preferences allergy information educated staff sharing knowledge expertise coffees teas merchandise prioritized drink requests managing interruptions pleasantly interacted customers hectic periods promote fun positive environment sanitized equipment wiped counters tables prevent spread germs elevated customer loyalty using strong communication abilities resolve customer problems controlled line crowd quick efficient service educated coworkers customers new products recommended products based solid understanding individual customer needs preferences created wide variety hot cold drinks average shifts consistently positive customer satisfaction scores 012014 082018 independent contractor cleaner pj hussey associates city state delivered outstanding cleaning services collaborating management peers residents well developed refined independent working sills well becoming comfortable problem solving situations learned importance initiative complete miscellaneous tasks even specifically asked required consulted management residents assess needs propose optimal solutions education sociology emphasis social work grand canyon university phoenix az received provost scholarship attend gcu 052019 high school diploma shadow mountain high school phoenix az elected captain volleyball team 2015 4 year player elected captain varsity softball team 2019 4 year varsity player awarded coaches award 2018 volleyball 4 year honor roll student ap honors classes member global rescue project invited join honor society continuing education sociology received provost scholarship grand canyon university