professional summary 25 years financial experience skills banking investments grants financial management exceptional ms wordexcel jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom sap financial core business warehouse work history 022006 current financial management specialist computer skills technology highly detailoriented technical writing complex problem solving department defense slidell la maintained 99 accuracy calculating discounts interest commissions successfully implemented new technologies process automations encourage continuous improvement facilitated successful internal external audits sound thorough documentation composed effective accounting reports summarizing accounts payable data monitored payments due clients promptly contacted clients past due payments researched resolved accounts payable discrepancies oversee daily office operations processing grants staff 3 contractor employees manage high volumes financial activity fastpaced environment 052000 012006 helpdesk support specialist transperfect corvallis effectively managed highvolume inbound outbound customer calls addressed resolved customer product complaints professionally gathered verified required customer information tracking purposes accurately documented researched resolved customer service issues prepared reports communication senior management clients entered numerical data databases timely accurate manner assisted receptionist duties file organization research development 031998 012000 wire operator education 2006 quadgraphics buskirk ny entered financial products including stocks bonds mutual funds online system maintained friendly professional client interactions times supported 75 financial consultants fast paced operation environment transmitted 300 market nonmarket orders payment daily setup new account information iras documented developed proceduresguidelines manual wireorder operators desk generated weeklymonthly reports operational discrepancies functional managers bachelor science business management university new orleans new orleans la associate applied science accounting delgado community college new orleans la accomplishments completed nasa first leadership training