jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom professional summary meticulous risk managementcompliance coordinator excellent juggling multiple tasks working pressure broad industry experience includes healthcare policy procedures seeking secure position successful wellestablished organization enable grow professionally contributing organizations goals objectives skills bls certified 2012 present microsoft windows microsoft word registered phlebotomy technician march 2012 excel power point publisher epic records management software certification basic quality safety 2017 certification quality improvement 2017 certification patient safety 2017 certification faculty development 2017 work history 112013 present risk management compliance coordinator rescare inc panama city fl participates obtains analyzes data medical records charts policies procedures etc needed informal formal risk assessments reviews information data patient safety surveys including leapfrog performs root cause analyses rca failure mode effect analyses fmea necessary prepares reviews federal state accreditation mandates including centers medicare medicaid services cms conditions participation cop office inspector general oig annual work plan researches prepares documents prepares education det norske veritas dnv accreditation safety compliance requirement performs risk assessments audits necessary participates dnv training internal audits annual surveys organizes implements manages annual culture survey patient safety awareness fair comparable education activity enters data occurrence reports focus studies midas risk assessment review survey response assessment patient safety reports leapfrog agency healthcare research quality ahrq patient safety survey recallalert log oig work plan responses concurrent analysis critical thinking entered data drive process improvement risk reduction patient safety uses various software create digital products support hospital wide safety initiatives manages collects evaluates data concerning occurrence reports aggregates data summaries develops risk management reports manages patient safety organization membership including entering sending patient safety work product patient safety organization pso maintaining account information manipulates data accurately timely including use midas datavision excel powerpoint applications prepares accurate timely reports documents needed research data evaluation prepares accurate timely committee minutes works risk director reporting trends outcomes assessments various analyses research activities maintains policies procedures risk compliance hipaa effectively communicates physicians peers staff professional manner communicates needs administration maintains appropriate verbal written telephone communications demonstrates philosophy team concept participates unit projects represents risk management attends committees assigned attends monthly staff meetings refrains using unaccepted abbreviations written documentation maintains accurate employee records ie attendance record education record certifications etc demonstrates ability work independently work flexible schedule meet department coverage participates quality review activities hospital total quality management tqm efforts attends unit meetings 112015 042017 clinical coordinator 112006 2012 regenerative spine joint center city state analyzed monitor helped implement clinical quality improvement initiatives achieve safe healthy outcomes within practice performed duties functions comply quality improvement programs according state laws performed audits medical records monitored performance measures healthcare risk management sentinel events trends helped coordinate billing accounts receivable transitioning electronic medical records ophthalmology research assistant technician ohio state havener eye institute city state verified patient consent participation cancer research program briefed patient cancer treatment protocol obtained detailed family cancer history collected patient blood samples safe sanitary manner diagnostic testing certified phlebotomist obtained patient medical family history tested measured eye function assist ophthalmologist diagnose treat eye disorders diseases tested patients far acuity near acuity peripheral vision depth perception color perception utilized slit lamp check abnormalities cornea anterior posterior chambers applied drops anesthetize dilate medicate eyes measured intraocular pressure tested patients field vision including central peripheral vision defects charted test results performed tests measurements requested physician provided instructions patients concerning eye care knowledge intravitreal injection procedures hipaa osha jcaho compliance education bachelor science applied management ohio university lancaster ohio applied management gpa 345 august 2019 associate science masters healthcare administration ohio university lancaster ohio gpa 378 marion technical college marion ohio gpa 377 skills accounts receivable agency billing charts cms concept critical thinking documentation electronic medical records focus inspector internal audits director meetings excel office powerpoint power point publisher microsoft windows microsoft word works midas patient safety philosophy policies process improvement quality quality improvement reporting requirement research risk assessment risk management safety surveys telephone tqm total quality management veritas written