jessica claire 9 resumesampleexamplecom 555 4321000 100 montgomery st 10th floor professional summary accomplished program training manager wellversed building successful highrisk adult programs im workforce development higher education advanced curriculum course plans achieve organization program training objectives skilled mentoring training contributing professional development adult learners proficient managing budgets reporting status stakeholders skills ms office suite budget athletic job coaching community relations computer literacy counseling database management instructor director managing marketing strategies microsoft access education university connecticut storrs ct 1988 bachelor science human development family studies accomplishments increased retention rates highrisk college students increased participant rates high risk clients work history salesforcecom inc education training manager palo alto ca 122020 current enroll participants education occupational training community service activities support participant life skills education employ ability provide training facilitate various modules career path program includes motivational sessions attitudinal training goal setting orientation workplace expectations conflict resolution sexual harassment communication skills monthly workshop orientations increase participants knowledge base recognizing conduct adult learning participants specialize resume creation interviewing techniques facilitation classroom management ongoing collaboration chamber commerce adult education postsecondary institutions case conferences feedback referrals continuous support present information using variety instructional techniques formats roleplaying simulations team exercises group discussions videos lectures organize obtain training procedure manuals course materials handouts visual materials given students needed complete data entry following areas enrollments completions attendance complete weekly case notes document student progress brooklyn community services workforce development manager new york ny 092014 122018 assist program director managing delivery federal program within terms regulations guidelines set forth funder collaborate program director implement program products customers compile analyze information data regarding program providing recommendations improve service delivery create recruitment network community employers schools social services agencies potential participants regarding program services prepare facilitate weekly client workshops presentations provide retention activities help retain clients program establishing marketing material recruit participants designated areas maintain program records ensuring appropriate documentation file date prepare quarterly written status reports program provide clients followup advisement create tracking database assist program participation retention rate prepares written statistical reports management program participants training instructor program manager concepts adaptive learning city state 072007092014 developed designed program adult clients computer skills career counseling job seeking marketing strategies collaborated community business efforts elevate computer literacy clients new waterbury bridgeport hamden hartford ct produced administered training computer program microsoft office suite instructed trained clients start business conducted analyzed interpreted prepost assessments track program growth program evaluation served liaison city professional business civic groups community organizations individuals prepared weekly written reports oral presentations community service programs gateway community college program director city state 022003 062007 retained counseled highrisk clients matriculate planed fouryear program boosted retention rate risk clients 13 87 fouryear period developing maintaining monitoring records retention rates promoted authored strobe striving retain outstanding brilliance excellence nationally known retention methodology program used address needs highrisk clients employed systemic integrated early warning system approach client retention managed maintained balanced budget 2000000 served liaison program professional business civic groups community organizations individuals prepared weekly monthly semester annual written reports status service program