jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom summary highly skilled professional background systems administration maintenance enduser training accomplished designing solutions achieve software compatibility streamline system upgrades installations talented administering maintaining complex avionics systems including microsoft operating systems servers specialized logistics software seeking leverage comprehensive experience take next career step systems administration respected organization values hard work strategic thinking results 13 years experience system administrator citrix system admin windows system administration technical support 64 years experience onsite usa skills database administration citrix administration windows vmware admin end user support customer service supervision team building training development experience aws database engineer 052022 current bitgo palo alto ca provisioning rds instance security group parameter group private group administration supporting database aurora postgresql mysqlmariadb oracle microsoft sql server performing month rds patching per schedule restoring database backup sql database engine analysis services taking db backup aws s3 bucket performing restoration installing configuration sql server creating availability group alwayson availability listeners setting dag different accounts worked software vendors analyze resolve software installation ongoing support issues created monitored performance metrics keep databases functioning optimal capacity provided support complex issues related software tools applications databases assistant consultant 062014 052022 branch metrics austin tx managing support xendesktop56 xendektop76 provisioning services 60 supporting migration level issue xendesktop56 xendektop76 migration performing health check xendesktop 76 using desktop director power shell commands troubleshooting user based machinebased issues xendektop 76 environment generating performance reports applications servers using desktop director providing access machines new users managing support provisioning services 60 xendesktop environments performing vdisk assignment pvs environments softwarepatches upgrade create virtual desktops configured users project requirement performing serverbased health checks provisioning servers handling software rollout entire xendesktop environment working incidents changes request supporting euc desktop laptopdesktop assignment troubleshooting user login issue system administrator 012013 052014 ibmcity state installation configuration xenapp 60 65 license server web interface edgesight data store troubleshoot xenapp severs user session application issues installation monitoring troubleshooting edgesight server 54 xenapp 65 installing citrix xenapp hot fixes security updates windows 2008 r2 server updates responsible incidents implementing change requests installation configuration xendesktop 56 desktop delivery controllers creating xendesktop sites publishing xendesktops users creating different types catalogs assign groups monitoring troubleshooting issues citrix studio desktop director responsible server hardware temperature related issue data centre monthly patching servers according schedule responsible service activation decommission newold servers responsible creating user account groups support engineer 122010 122012 wipro technologies city state installing publishing applications citrix servers creation new virtual machines windows server 2008 2003 win7 xp publishing citrix maintaining 800 xp vdis vm esx published citrix installing configuring citrix secure gateway web interface monthly quarterly performing audit based applications performing weekly reboot servers across four forms performing vdi daily reboot script daily basis executing ica listener status script daily basis avoid connection failure working tickets incidentservice requestproblem priority basis education training master computer applications computer science 072010 priyadarshini engineering college vaniyambadi tirupattur tamil nadu india bachelor science mathematics 062007 islamiah college vaniyambadi tamil nadu india