professional summary jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom experienced accomplished director laboratory proficiency testing proficient quality systems accreditation personnel management financial planning accreditation compliance demonstrated across 23 years associationindustry leadership 23 years organization working within program knowledge gained aspects running accredited proficiency testing program director facilitates smooth efficient compliant proficiency testing operations meet exceed targets consistent basis skills thorough knowledge isoiec 17043 assessment general requirements proficiency testing iso 135282015 statistical methods use proficiency testing interlaboratory comparison certificate measurement uncertainty training development quality systems development websites new website functions needed changes new programs isoiec 170252017 general requirements development knowledge sas statistical competence testing calibration laboratories programming coding needed changes new alaccaoac international guidelines laboratories performing microbiological chemical programs analyses food dietary supplements pharmaceuticals aid interpretation isoiec 170252017 created analytical laboratory accreditation criteria committee alacc ilacinternational laboratory accreditation cooperation mra signatories arac afrac etc work history director laboratory proficiency testing aoac international city state position summary duties responsibilities 062009 current director director responsible managing systems resolving problems bringing improvements quality system addition director primary making sure program meets accreditation requirements aoac proficiency testing program primary staff responsible management administration daytoday activities aoac laboratory proficiency testing program including directly interfacing aoac laboratory proficiency testing program staff subcontractors participants position interface statistical subcontractors ensure design development implementation new systems website changes systems meet requirements accredited program knowledge advanced concepts trends vocabulary laboratory operations thorough knowledge iso international organization standards standards guides relate pt accreditation knowledge laboratory methodology equipment used run assays computer competency skills common office software adobe visio word database excel spreadsheet applications competence statistical analysis knowledge laboratory data reporting demonstrated oral written communication skills well excellent interpersonal skills develop new technical programs develop technical part new websites updates sections pt website accommodate secure confidential reporting methods results pt programsfollowing accreditation criteria develop sas statistical programming based iso standards new programs updates sas programming current programsfollowing accreditation criteria design implement testing schemes new programs program additions including bacteria analytes matrices collaborate departments develop quality systems provide work direction leadership multiple technical administrative staff members committees provide coordination staff support collaborators advisory committees task forces including meetings correspondence relationships maintain accreditation aoac laboratory proficiency testing program develop implement plans strategies retain increase number program participants analyze marketplace determine new offerings viability financially support technical advisors monitor collaborators provide technical advice counsel support program subscribers inspect resolve document nonconformance issues could affect accreditation develop revise standard operating procedures comply accreditation criteria enhance internal processes provide leadership maintain improve performance ease use webbased data entry system ensuring aspects system follow appropriate business rules follow accreditation criteria marketing promoting aoac laboratory proficiency testing program potential customers promote aoac laboratory proficiency testing program making presentations representing aoac laboratory proficiency testing program appropriate scientific meetings respond enquiries aoac laboratory proficiency testing program verbal written information meet prospective groups interested expanding program finance collaborate departments ensure renewal enrollments new enrollments invoicing collections completed maintain cash flow manage financial aspects program including invoice approval purchase orders quotes subscribers financial performance versus allocated budget develop insure compliance annual budget program training provide complete training staff required cross trained proficiency testing tasks program manager laboratory proficiency testing 062000 062009 aoac international city state developed standard operating procedures used fulfill iso accreditation requirements program iso accredited achieve maintain a2la accreditation iso international standards laboratory proficiency testing program liaison accrediting body maintain iso quality system requirements developed statistical verification processes aid validation data implemented business rules used statistically compute electronically reported data sas programming system 13 programs developed implemented verified secure confidential web site conjunction statistical web site design vendors allow participants submit condition upon receipt information sample quantity methods used report results developed backend web site allow laboratories securely confidentially review print individual result reports drastically reducing turnaround time issuing results participants eliminating need hire additional personnel result yearly work hours lowered department approximately 1000 staff hours supervised train new andor temporary program coordinators achieved increase number participating laboratories 204 403 supervise program staff oversee dangerous good shipping training needed staff program coordinator laboratory proficiency testing aoac international city state created maintained standard operating procedures edited technical content reports issued participating laboratories 061999 062000 identified occurrences departure quality management system initiated preventive actions minimize departures developed electronic automated processes significantly reduced work load department translating growth program computed statistics edited technical contents reports issued participants round testing statistically verified submitted data developed implemented marketing plan introduce global market proficiency testing program achieved increase number participating laboratories 148 204 supervised administrative assistant program assistant laboratory proficiency testing aoac international city state created maintained standard operating procedures edited technical content reports issued participating laboratories 101998 061999 identified occurrences departure quality management system initiated preventive actions minimize departures developed electronic automated processes significantly reduced work load department translating growth program computed statistics edited technical contents reports issued participants round testing statistically verified submitted data developed implemented marketing plan introduce global market proficiency testing program achieved increase number participating laboratories 148 204 supervised administrative assistant education master science biotechnology focus biosecurity biosafety university maryland university college college park md bachelor science food science food micro food chemistry university maryland college park college park md 062001