jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom summary highperforming leader operations manager 3 years experience delivering successful improvements business operations profitability team development resourceful project manager compliance specialist ability thrive fast paced changing environments sustaining operational accuracy delivering results optimal profitability skills incidents management performance reporting staff training development policies procedures implementation solutions development data evaluation performance management highpressure environments troubleshooting problem solving multisite operations sales presentations problem resolution project management experience team leadership continuous improvements computer proficiency cost reduction strategies microsoft office expertise business development understanding staff development team building communication improvements customer relationship management customer service business planning client relationships security guard 092017 102018 arcosa inc norman ok protected entrances scanning individuals bags via manual wand xray machinery analyzed produced courseofaction reports escalated issues management typical crisis situations monitored authorized entrance departure employees visitors persons wrote reports outlining incidents theft unauthorized access violations unusual occurrences help support later criminal civil actions triaged problems quickly provided precise clear information working minimum supervision secured personnel premises inspecting buildings patrolling property monitoring surveillance cameras monitored premises recorded activity daily officer report submission supervisor close shift warned persons rule infractions violations evicted violators premises followed established security safety procedures posted orders include enforcement company rules policies regulations security supervisor 102018 092019 diamond resorts corporation celebration fl counseled management cut spending without compromising safety security company assets periodically reviewed existing policies procedures made recommendations improve security assessed company security risks developed actionable solutions presented management implemented new security protocols prohibit trespassing increase safety developed implemented training methods promote improved officer performance hired trained managed staff 10 associates demonstrated ability think fast remain calm pressure demonstrated public safety dedication thorough patrolling community events designed security policies alarm response protocols access card guidelines developed updated security procedures security system drawings related documentation supervised property entrances exits monitored employee safety provided security team leadership contributed oncall duties managed security staff schedules shifts minimizing overtime costs recorded required data incident reports files quickly accurately recommended improvements security systems procedures led security team contributed oncall shifts developed implemented training procedures newly hired personnel trained new security officers safety protocols company standards operations manager 112019 current catalent pharma solutions inc vermont il aided senior leadership executive decisionmaking process generating daily reports recommend corrective actions improvements enforced security policies procedures protect company assets theft loss damage implemented conflictresolution tactics cooperating clients staff achieve team objectives planned daily operational strategies including delivery routing team workflows promotional initiatives managed daily operations including supervising multiple team members across 20 locations including various hospice facilities oasis hospital well tower plaza consists numerous medical offices circle city locations phoenix also numerous high rise locations phoenix financial camelback plaza multiple vestar shopping centers including crossroads plaza gilbertchandler reviewed daily financial reports reconciled accounts keep information current accurate assessed optimized elevated operations target current expected demands oversaw financial management activities including budget management accounting payroll boosted company efficiency technology upgrades process improvements led implementation guardtek application used conduct tours detailed reports improved morale management communication creating employee recognition rewards practices creating reviews existing staff members coordinate raises promotions supported corporate committee generated status update reports strategy initiative effectiveness offering corrective actions conducted performance reviews providing coaching feedback benefit company employee diminished financial discrepancies accurately collecting customer fees managing refunds providing complete sales documentation managed daytoday operations including supervision assignment delegation one hundred security team members education training high school diploma 052015 lonoke high school lonoke ar