jessica claire resumesampleexamplecom 555 4321000 100 montgomery st 10th floor summary believe make change best within company ensure utmost professionalism within workplace personable dedicated customer service representative extensive experience industry solid team player upbeat positive attitude proven skill establishing rapport clients motivated maintain customer satisfaction contribute company success articulate enthusiastic resultsoriented demonstrated passion building relationships cultivating partnerships growing businesses also highlymotivated employee desire take new challenges strong worth ethic adaptability exceptional interpersonal skills adept working effectively unsupervised quickly mastering new skills organized motivated employee eager apply time management organizational skills various environments seeking entrylevel advanced opportunities expand skills facilitating company growth skills error detection tracking documentation microsoft certification defect analysis resolution collaborative team player multitasking prioritization software evaluation troubleshooting network issues interpersonal skills verbal written communication organizational skills computer diagnostics attention detail technical troubleshooting microsoft windows office hardware software repair customer service support customer service customer service problemsolving conflict resolution highly professional equipment inspection active listening friendly patient time management delivery management staff development sales techniques sales tech goal setting hiring training problem resolution performance evaluations technical proficiency project planning teamwork collaboration decision making computer skills calm pressure strong work ethic test procedure documentation scenarios use cases defect tracking reporting manual testing testing analytics test scheduling experience aarons web support specialist philadelphia ms 052022 current maintained positive working relationship fellow staff management answered user inquiries resolve computer software hardware operation problems maintained composure patience face difficult customer situations applying deescalation techniques positive customer support evaluated software hardware recommend improvements upgrades maintained records data communication transactions problems remedial actions installation activities performed variety clerical administrative duties pertaining onsite support identified resolved website glitches server problems incorrect formatting understood followed oral written directions prioritized organized tasks efficiently accomplish service goals identified needs customers promptly efficiently mills fleet farm materials hauler blaine mn 112021 052022 maneuvered forklift around loaded pallets boxes materials moved freight stock materials storage production areas loading docks maintained current forklift training certification required company policies communicated supervisor warehouse staff coordinate work inspected lifts use prevent damage goods transported material correct locations documented inventory changes reported safety quality issues management prepared finished stock shipment identifying pulling packing product picked warehouse debris deposited waste appropriate piles stacked baled trash maintained yard appearance keeping ground clean clear loaded unloaded transported stacked materials careful operation various warehouse equipment relocated goods dock area appropriate storage locations communicated team members coordinate efficient accurate movements drove gasoline electricpowered vehicles transport materials loading processing storage areas estimated weights heights centers balance make precise placements visually assessed materials conformance quality standards shipping orders removing nonconforming products reporting action noted recorded receipt materials drivers paperwork weighed materials products record data tags labels employed hand signals communicate effectively coworkers operating transport vehicles direct movements floor dhl delivery courier city state 052021 112021 created delivery routes based destinations timelines maintain efficiency education training marshfield high school marshfield wi 2014 high school diploma certifications credentials ministry 2022 communicated effectively dispatch regarding delivery progress route detours answered customer questions regarding products resolved issues order accuracy quality inspected monitored delivery vehicle performed basic maintenance checked secured package loads deliveries documented pickups deliveries submitted reports shift coordinated parcel delivery using strong time management skills answered shipment delivery questions concerning estimated times arrival increased customer satisfaction sorted shipments scheduled routes meet company standards time requirements developed delivery route understanding avoid high traffic construction areas reported issues checked shipping papers determine nature load presence hazardous materials sorted parcels according delivery route supervisors resulting used gps navigation plan routes rerouted unexpected delays loaded vehicles balanced loads secured items loss damage transportation scanned inbound outbound packages sort destination used cell phones tablets upload time delivery shipment information company website database maintained adherence stringent delivery deadlines menards sales manager city state 032018 042021 developed sales plans goals strategies objectives achieve team goals revenue objectives tracked monthly sales generate reports business development planning created maintained sales environment support business objectives maintained professional network potential clients business opportunities developed implemented new sales strategies update product lines boosted revenue facilitated sales activity developing consistent employee measurements exceeding goals developed successful strategies goals penetrate new territories assessing competitor offerin offerings approaches analyzed competitors successes failures evaluating impact market monitored staff performance addressed issues attended trade shows inperson engagement network building enforced customer service standards resolved customer problems uphold quality service trained employees additional job positions maintain coverage roles exercised good judgment decisionmaking escalating concerns resolving issues completed thorough opening closing shift change functions maintain operational standards day assigned tasks associates fit skill levels maximize team performance enhanced team member performance use strategic tactical approaches motivational coaching training led team meetings oneonone coaching sessions continuously improve performance entered time attendance logs preparation payroll maintained adequate staffing meet objectives within budget created training modules documentation train staff