jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom professional summary banking specialist achieves exceeds targets goals delivering legendary customer service builds long term relationships customers possesses impeccable written verbal communication skills excellent interpersonal skills associate arts business management current rutgers university camden nj associate arts business administration 2015 camden county college camden nj banking specialist 102016 current education experience paycom software inc chicago il answered telephone inquiries banking products including checking savings loans lines credit display positive professional tone exhibit empathy required deliver key attributes provide wow experience customer take ownership customer concerns resolve customer issues first point contact accomplish sales goals offering personalized advice utilize appropriate discretion negotiation tactics addressing fee disputes server 092015 102016 eagles landing restaurants charleston sc skillfully promoted items beverage lists restaurant specials displayed enthusiasm knowledge restaurants menu products consistently provided professional friendly engaging service partnered team members serve food beverages exceed guests expectations provided friendly attentive service makes guests feel well taken care builds intent return served alcoholic beverages accordance company standards state alcohol service requirements serverhostess 022013 102015 zinburger city state performed guest service greeting guests seating promptly possible always greeted guests warm hospitable manner arranged seating organized fashion ensured available tables clean properly prepared exhibited professional sincere hospitality towards guests time maintained calm demeanor periods high volume unusual events keep store operating standard set positive example carefully monitored operation stores assisted manager identifying solving present potential guest problems accomplishments bloomberg market concepts certified recognized one top banking specialists quarter 2 2017 server trainer host trainer zinburger