jessica claire montgomery street san francisco ca 94105 555 4321000resumesampleexamplecom summary professional background includes many skilled trades well superior customer service skills experience 042011 2013 paintless dent repair technician drivetime successfully completed two month certification dent wizard corporate headquarters st louis missouri upon completion designated weekly route car dealerships assigned responsibilities included walking dealer lots damaged vehicles approved completing repairs expanding business beyond assigned route also expectation customer retail required high level professionalism calling setting appointment making repairs home office 012011 042011 service client advisor 062010 2011 heico corp tampa fl wrote service tickets customer vehicles provided estimates possible repairs explained detail repairs made vehicle scheduled service appointments well followed customers repairs made automobile repair technician cook chrysler dodge jeep mazda city state completed routine maintenance vehicles diagnose repair customer concerns 072008 052010 toyota certified technician jones junction toyota city state worked team structure technicians diagnose repair customer concerns complete preventative maintenance 082007 072008 shop apprentice jones junction toyota city state worked alongside ase toyota certified technicians learning hands well completing toyota certification courses 052007 082007 parts warehouse director jones junction toyota city state ensuring ordered parts delivered checked inspected damage organizing labeling parts could easily found job sold 032006 052007 car wash operator highlights jones junction toyota city state responsibilities included insuring car wash operating intended cleaning wheels tires vehicle entered car wash drying vehicle came wash superior customer service diagnosis repair electrical systems strong organizational skills seasoned conflict resolution sharp problem solver energetic work attitude adaptive team player education 2009 high school diploma fallston high school fallston maryland time management skills dependable reliable ability adapt fast learner graduated fallston high school 2009 successfully completed work study program