jessica claire resumesampleexamplecom 555 4321000 montgomery street san francisco ca 94105 professional summary attentive resourceful personable administrative assistant bringing four years administrative support experience dynamic office environments offering keen attention detail strong decisionmaking skills managing multiple concurrent tasks proven track record providing exceptional customer service fastpaced environments commended cultivating positive work culture cheerfully interacting staff clientele skills business administration expense reporting schedule management apar proficiency advanced ms office suite travel coordination process optimization spreadsheet management education brookhaven college dallas tx associate arts social work psychology undergraduate continuing education psychology interest social work mental health naaman forest garland tx high school diploma graduated top 15 class utsw high school emt program work history sp plus corporation finance accounting support santa monica ca 112019 current generated submitted invoices based upon established accounts receivable schedules terms applied proper codes invoices files receipts keep records organized easily searchable processed rush payment requests timely manner sense urgency maintained invoice log expesite workday ensure invoices submitted appropriately entered correct documentation paid accordingly submitted escrow requests treasury wires provided remittance information legal department departner generated new suppliers obtaining required legal documents submitting corporate suppliers reached vendors verify information follow client issues prepared monthend closing entries detailed reporting recordkeeping maintained shared folders accounting drive ensuring required documents current assisted special projects per instruction cfo arbor realty trust administrative assistant new york ny 052018 current performed general office duties including answering multiline phones routing telephone calls messages appropriate staff greeting visitors interacted vendors contractors professional services personnel receive orders direct activities communicate instructions assisted development construction team processing submitting individual expense reports travel client expenditures concur systems ovation travel workday coordinated domestic travel arrangements including booking airfare hotel ground transportation transpor supported efficient meetings organizing spaces materials documenting discussions distributing meeting notes created powerpoint presentations business development purposes composed internal memos external correspondence management reviewed documentation eliminate errors offered officewide software support training including troubleshooting issues optimizing usage assisted new associates onboarding administrative procedures company policies performance standards patterson associates insurance receptionist administrative assistant city state 042017 052018 operated multiline telephone system independently handle 100 calls day collected distributed messages team members managers support open communication high customer service sorted distributed mail correspondence departments personnel including parcel packaging preparation efficient shipping carried administrative tasks communicating clients distributing mail scanning documents interacted directly agents account managers analysts clients regarding inquiries policies accounts policies respond help clients agencys primary management platform ams360 displayed consistent positive attitude towards customers peers personnel even highstress situations maintained strict confidentiality personal data per company guidelines idle rich pub bartender server city state 062017 012018 applied excellent organizational multitasking abilities handle simultaneous customer team business needs avoiding unnecessary delays errors took customer orders capitalized opportunities sell special beverage food options maintained secure cash drawers promptly resolving discrepancies accuracy maintained relationships restaurant vendors facilitate effective inventory management implement cost controls upsold daily specials beverage promotions exceed daily sales goals assisted servers specialty drinks orders preparing ondemand items without delay affiliations member hosa member spanish national honors society