jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom summary highlymotivated driven professional desire take new challenges strong worth ethic adaptability exceptional interpersonal skills adept working effectively unsupervised quickly mastering new skills along several years diverse experience within variety knowledge within administrative financial human resources corporate bankingmarketing collections customer service roles excellent interpersonal verbal written communication skills extremely accurate well organized authorized work us employer variance analysis due diligence analyzing performance financial planning organizational management principles team management training development microsoft office human resources management time labor control employment tax knowledge hr policies procedures expertise staff training development payroll benefits administration negotiation skills preparing applications loan origination underwriting verifying information processing documents quality assurance controls conflict resolution techniques workforce management deadlineoriented qa schedule coordination superior computer skills call center operations expertise sales crossfunctional collaboration proficient variety systems experience corporate actions analyst 082022 042023 alliancebernstein holding lp tampa fl received cases via stars program investigation accounts determine trades corporate action activities valid proceeds using dtc along w isins worked international well domestic accounts revering client inquiries via email closing 1520 cases daily developed excel reports various data distributed team members managing leadership determined tracked trades proxy events accuracy transparency assessed requisitions month ensure accuracy reconciled transactions fraud analyst 102020 062022 charter spectrum center conway nh determined existing fraud trends analyzing accounts transaction patterns conducted reviews flagged transactions reports showed potential suspicious activity monitored realtime queues analyzed highrisk transactions specified points sale within business portfolio communicated customers company personnel utilizing active listening interpersonal skills analyzed reviewed confidential highly sensitive investigative material concerning various parties served primary contact fraud claim inquiries made recommendations closing accounts performed associated followup senior human resources administrator 072021 102021 stanford university redwood city ca managed human resource documentation including new hire letters employee contracts corporate policies procedures supervised onboarding process newly hired employees including distribution paperwork handled employee conflicts efficiently following company procedures liaised employees benefit providers serving resource answer benefitrelated questions answered employee questions regarding health benefits 401k options searched qualified job candidates using computer databases media advertisements employee referrals researched resolved employee payroll questions issues via email phone person processed employee rehires transfers terminations withholdings oversaw payroll processing comply tax laws courtordered wage assignments garnishments prepared manual checks submitted direct deposit online banking anticipated potential payroll issues questions take proactive action prevent development problems admissions representative 042020 102020 memorial sloankettering cancer center montvale nj advised students throughout admissions process assisted questions concerns completing submitting specific forms documents met approximately 45 potential students per semester support admissions process answer questions explain degree programs conducted recruitment phone calls week attract new students converted leads enrollments rate 40 planned managed special presentations activities potential enrollees working closely staff met supervisor daily submit completed assignments discuss progress administration assistant 052019032020 american red cross knoxville tn greeted visitors callers handle questions direct appropriate staff processed financial documents contracts expense reports invoices managed physical digital files monitored spreadsheets updated reports coordinate project materials processed incoming mail packages placed envelopes bins employees tracked submitted employee timesheets prepare payroll processing answered phone calls emails provide information resulting effective business correspondence responded effectively sensitive inquiries complaints scheduled appointments meetings events management staff explained different options prospective clients encouraging sale insurance policies best fit needs identified past due accounts contacted account holders arrange payment senior claims adjuster automobile casualty 022017 042019 faneuil martinsville va handled processed variety auto claims listened watched audio video surveillance tapes spoke witnesses claimants interviewed pertinent information personally investigated property damage claims determine extent damage reviewed evaluated adjusted claims promote fair prompt settlement negotiated settled claims according information presented reports research data verification investigated claims conducted field audits determined losses reported findings coordinated benefits applying applicable deductibles coinsurance outofpocket costs investigated potentially fraudulent claims focus thoroughness quality cost control interviewed claimants medical specialists employers determine pertinent claim information financial aid officerrecruitment consultant 112011 022019 florida career college city state processed financial aid documents completed basic verification information assisted completion documentation fafsa paperwork answered questions delivered key information assisted students understanding academic application processes admissions requirements financial aid options liaised students admission department facilitate documentation application processing listened carefully customer complaints swiftly resolved issues taking appropriate action supported loan officiant underwriter teams ensuring timely judicious accurate loan processing created completed loan submission packages discussed loan needs financial histories clients conveyed information regarding application processes developed maintained training materials benefits packets new hires assisted candidates application processes answering questions application performing background checks providing i9 forms handling drug screening paperwork conducted job applicant background checks accordance policy procedures hr generalist 012005 012010 llyco industries city state conducted background checks orientation coordinating new employee onboarding process maintained human resources records processing applications resumes worked crossfunctionally optimize efficiency execute hr business processes analyzed job descriptions determined recruitment plan timeline advertising efforts fill positions assisted candidates application processes answering questions application performing background checks providing i9 forms handling drug screening paperwork managed payroll temporary hourly salaried employees organized maintained payroll information entering data deleting errors calculating collecting information calculated accurate wages including overtime salary increases bonuses processed issued employee paychecks statements earnings deductions education training certificate hr managment human resources management 122020 villanova university bisk tampa bachelor arts business administration management 062012 anthem tampa fl spanish negotiated languages