professional summary jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom demonstrates exceptional customer service skills maintaining high levels customer satisfaction building positive relationships proficient utilizing various tools software including sales force linkedin google streak google docs google sheets zen desk effective coordinating scheduling interviews working across different time zones experienced analyzing sales data preparing reports monitoring key performance indicators kpis drive sales growth skilled managing social media presence proven ability lead teams train mentor employees foster positive work environment recognized reliability adaptability strong work ethic skills time management microsoft office customer service salesforce zendesk google docs crm software account management project management recruiting employee orientation email marketing strategic management business growth retention work history strategic growth coordinator metro transit st louis swansea il 052018 current works remotely leveraging various tools sales force linkedin google streak google docs google sheets zen desk drive sales support overall sales strategy consistently successfully managed 75 accounts developed maintained courteous effective working relationships successfully negotiate aspects offer letters clients candidates ensuring mutually beneficial agreements facilitate interview arrangements clients candidates effectively managing scheduling across different time zones within united state create maintain client relationships daily interactions via phone email ensuring high levels client satisfaction retention sales analysis reporting collect analyze interpret sales data identify trends patterns areas improvement prepare regular sales reports provide insights sales performance inform decisionmaking monitor key performance indicators kpis sales revenue conversion rates customer acquisition costs evaluate sales performance identify opportunities growth collaborate sales managers representatives develop sales strategies action plans achieve sales targets assist development delivery sales training programs enhance skills capabilities sales team manage maintain crm system ensuring accurate uptodate customer sales information sales support coordination assist preparation sales proposals contracts presentations support sales efforts key achievements generated new leads expanded customer relationships contributing increased revenue sales growth implemented streamlined processes workflows improved sales team efficiency productivity received positive feedback clients exceptional customer service satisfaction viiotual fitness consultant alaska denali travel talkeetna ak 092014 current successfully worked clients nationwide providing comprehensive fitness programs personalized meal plans recommending appropriate supplements effective homebased fitness established managed virtual fitness studio delivering engaging workouts hosting informative seminars lifestyle modification health wellness demonstrated expertise guiding individuals towards positive lifestyle changes enabling adopt healthier habits achieve fitness goals remotely collaborated closely clients design personalized meal plans align dietary preferences health objectives delivered virtual fitness sessions via virtual fitness studio incorporating diverse range exercises providing realtime guidance ensure proper form technique organized facilitated lifestyle modification health wellness seminars covering topics nutrition stress management behavior change strategies maintained regular communication clients offering ongoing support progress tracking motivational guidance foster adherence longterm success successfully expanded client base leveraging social media platforms implementing marketing strategies building strong relationships clients leading increased revenue diopatch supervisor 092017 112020 marin laborers city state oversaw efficient operation highvolume dispatch center ensuring smooth operations critical morning shift 5am8am est monday friday managed staffing requirements 25 sites located manhattan diligently ensuring site adequately staffed meet operational needs maintained updated detailed records calls physical electronic database demonstrated exceptional organizational skills attention detail effectively coordinate schedules allocate resources optimize workforce productivity maintained clear concise communication dispatch team members management site personnel facilitate seamless operations timely response service requests acted point contact escalated issues demonstrating problemsolving abilities decision making skills promptly resolve challenges arose key responsibilities developed implemented efficient scheduling processes aligning staff availability site requirements ensure optimal coverage peak operating hours collaborated hr department recruit onboard new dispatch personnel conducting interviews making hiring recommendations based identified staffing needs monitored realtime dispatch activity analyzing performance metrics implementing process improvements enhance operational efficiency customer satisfaction maintained accurate records staff attendance timeoff requests shift assignments ensuring compliance company policies labor regulations implemented streamlined scheduling system optimized resource allocation resulting improved efficiency reduced overtime costs received recognition outstanding leadership fostering positive cohesive team culture enhanced collaboration morale international stone consultant pmi international stone importers city state 092016 032017 provided exceptional customer service individuals person various communication channels including phone email ensuring prompt effective resolution inquiries concerns issues managed payments billing processes diverse range customers including individual customers well designers fabricators associated project demonstrated strong organizational skills attention detail accurately process payments track outstanding balances reconcile accounts effectively utilized customer relationship management crm software maintain comprehensive records interactions track customer inquiries monitor payment statuses took charge managing companys social media presence implementing strategies significantly increased companys following 200 tenure key responsibilities collaborated closely designers fabricators internal stakeholders facilitate smooth payment billing processes ensuring timely accurate financial transactions utilized accounting software generate invoices process payments manage accounts receivable ensuring accuracy adherence established financial procedures developed executed social media marketing strategies creating engaging content monitoring online interactions fostering brand awareness customer engagement key achievements successfully managed high volume customer inquiries consistently maintained high customer satisfaction rating streamlined payment billing processes reducing payment discrepancies improving overall efficiency implemented social media initiatives resulted significant increase companys social media following enhanced brand visibility seqverbartender 082014 112015 upscale bar grill city line bar grill city state contributed successful opening operation upscale bar grill company since establishment august 2014 provided exceptional customer service patrons ensuring enjoyable dining drinking experience demonstrated strong multitasking abilities managing server bartender responsibilities effectively balancing customer needs maintaining smooth workflow fostered positive relationships customers creating welcoming friendly atmosphere resulted high levels customer satisfaction monagement team member super shoes city state 062007 072013 demonstrated exceptional commitment dedication working parttime fulltime pursuing college studies played key role part management team super shoes locations plattsburgh ny albany ny successfully handled range management responsibilities ensuring efficient store operations delivering excellent customer service supervised coordinated activities employees shifts providing guidance training support maintain highquality customer service standards assumed responsibility opening closing store ensuring proper security measures followed completing necessary administrative tasks exhibited strong cash management skills handling money transactions reconciling cash drawers conducting nightly deposit dropoffs prioritized customer satisfaction resolving inquiries addressing concerns ensuring positive shopping experience maintained inventory accuracy collaborated merchandising team replenish stock organize displays assisted implementing store policies procedures promotional campaigns drive sales meet performance targets key achievements consistently provided excellent customer service resulting positive feedback repeat business developed strong leadership team management skills effectively supervising employees fostering positive work environment education bachelor arts hospitality administration management 042012 plattsburgh state university plattsburgh ny ascociates degree communications hudson valley community college troy ny 122009