professional profile jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom bs graduate record success implementing solutions demonstrated commitment quality customer service detail oriented strong team player self motivated demonstrated exceptional analytical skills proven ability work effectively cross functionally levels management responsibilities increasing scope 9 years experience clientserver developer using transact sql plsql classic asp aspnet html dhtml xml javascript using css layout design principles 7 years managing project timeliness accuracy approving highlevel detail designs well managing successful test plans directed stages software development including requirements design coding testing implementation several company wide intranet initiatives like ovations associate rewards recognition program used 30000 employees kronos tm workforce central time attendance program 13000 nonexempts employees several projects included management offsite vendor resources experience using following database management tools ms sql server 657 2000 2005 sql oracle 9i proficient ms windows ms office minitab business objects adobe cs3 web edition visual studio frontpage paintshop pro qualifications guest services inventory control procedures merchandising expertise relevant experience experience information technology coordinator 112003 current city cincinnati oh loss prevention cash register operations product promotions provide technical support throughout office building managing web presence networking computers office equipment well researching grant opportunities implementation technology component leadership soar program responsible building capacity foundation within area information technology helping move closer paperless environment scope role streamline operations implement effective online marketing media strategy automate work processes employees centralize activities givingback foundation inc using internet media web developer 062003 current leidos holdings inc webmaster responsible wingtowing implementation online solutions small businesses using full system development life cycle projects delivered 100 time within budget correctly assessing needs upfront gathering detailed design specifications prevent scope creep directly involved designdeveloptesting phases implementing database systems using classic aspaspnet 20 ms sql server 20002005 windows hosting environment php 40 50 mysql 4 linux hosting environment well providing support operations evaluating overall system performance project launch key aspnetms sql 2005 solutions implemented period vendor developed ad tracking email newsletter marketing software clients relied upon research cost benefit analysis provided determine best solution met needs budget intranet application support analyst 011 011 ge money key responsibilities manage timeliness accuracy system parameter setups data migration files private label bank card projects worked functional areas marketing risk fraud operations collections ensure parameters implemented met project requirements serving lead responsible overcoming organizational technical barriers arose period able successfully multitask manage several projects concurrently making role key successful implementation 14 new portfolios combined growth 126b new receivables implemented successful businesswide initiatives ovations associates rewards recognition system primary responsibility enhance systems graphical user interface make intuitive users completed project resulted 50 increase system productivity remaining stable peak usage periods accomplished managing wingtowing project implementation selected outside vendor internal teams involved kronos tm workforce central key responsibility stabilize application within windows 2koracle 9i infrastructure leveraging test server validating patches major version updates vendor moved live production environment load balancing 3 application 1 database server implemented better support peak usage times allowed system always available users accurately record time ensured human resource department within 99 compliance handling employee payroll managed offshore resources several key intranet initiatives assisting review approval highlevel detail design business requirements enhancementsmaintenance miscellaneous web applications within scope consumer finance build team testing phase complete assured hand build production run team seamless transition interrupt existing production processes initiated role technical support contact providing maintenance enhancements three integrated business tracking systems built classic asp ms sql used manage work flow portfolio services department 120 associates phases application built members information management leadership program imlp specific requirements implement within six month rotation rotations left support gap filled address system issues rose resulted smoother transition imlp members allowing time focus fulfilling requirements program instead immediately coming new rotation addressing issues left previous colleague implemented database migration plan ms sql server 65 2000 included maintenance schedules archiving structure two versions ms sql server completely different two phased approach phase one required migration 65 70 phase two migrate 70 2000 since support going dropped ms sql server 65 entire project completed within 30 days migration allow implement regularly scheduled maintenance plan reduced enduser downtime 1020 hours per month zero subject matter expert midrange application group stamford responsible conducting transfer knowledge atlanta data management personnel back midrange team ongoing support due elimination curtain business functions process successfully completed within 60 days prevent possible impact production systems education bachelors computer information systems devry university alpharetta georgia 92000 62004 devry university alpharetta georgia bachelors degree computer information systems academic honors deans list hope scholarship gpa 346 working attending school fulltime affiliations givingback foundation inc certifications six sigma green belt certified skills marketing operations database asp ms sql server sql sql server technical support testing aspnet budget clients database systems life cycle linux ms asp ms sql server 2000 mysql online solutions php project launch solutions sql server 2000 system development closer media strategy networking online marketing bank card collections credit data migration receivables intranet maintenance application support archiving data management subject matter expert work flow business requirements engineer finance graphical user interface increase kronos load balancing offshore oracle payroll production environment user interface belt certified black belt six sigma sixsigma net associate clientserver coding css customer service database management detail oriented dhtml flash frontpage html javascript microsoft sql server microsoft sql server 2000 minitab ms office photoshop project management receptionist retail sales self motivated software development structured software team player test plans time attendance time attendance visual studio xml