jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom professional summary 11 years combined experience areas productproject management business analysis data analysis testing process engineering ability create product roadmaps requirement gathering use case writing etc proficiency sdlc life cycle experience cloud hosting banking dfast ecommerce billingpayment processing domains hand holding entire process software development cycle using agilesafe agile waterfall methods facilitating roadmap discussions scrumagile ceremonies sprint planning release planning retrospective meetings team following minutes action items anticipating problems taking corrective actions escalations managing project scope ensure delivery compliant scope commitment worked stakeholders defining managing requirements change requests tasks estimates deliverables metrics issues risks expectations assumptions lead stakeholder uat sessionsdemos obtain final sign features built highly motivated organized results detail oriented excellent interpersonal communication presentation skills proven capability adapting new fast changing technologies ability create process documentation like sipoc raci fmea etc skills product management project management process engineering safe agile product delivery technical leadership vendor management businesswork flow analysis aws cloud migration hostingecommercebankingbilling domain expertise work history 082016 current technical product manager wells fargo bank hanover va signup migration aws signup api orchestration layer rackspace ecommerce portal backend systems allows customers create account within rackspace api hosted legacy centos infrastructure thats eoled goal project migrate signup application onto aws cloud order improve scalability cost savings also allow engineering teams focus actual product development without worrying underlying hardware brm eol migration project brm oracle db running old rhel servers 53 goal migrate db current env upgraded osrhel 7 mbu backup migration mbu infrastructure old eol os noncompliant project involves building 8 catalog databases new vms make mbu backups fully compliant snow encore one queue view integration integrate dba queues snow one queue view encore dba tickets start surfacing encore ras team look edicated billing part dedicated billing project sections data consumed oracle brm core application decommissioned instead redirected encore application account managers view rackspace customers accounts billing information evice service device service api rest api serves data layer virtual devices built create devices core minimal human intervention point sales order submitted within quote manager customer data hubsfi decommission final outcome project full migration data thats currently sfi system rightful systems cms encore support service multiple sources systems contacts account data ore transformation rcr api goal identify pain points existing ctk api limitations rate limits performance issues etc build one restful api replacing existing apis billing automation fastlane application abstracts certain brms billing capabilities exposes rest apis enables business units bus board products quickly brm billing goal automate billing via fastlane products involves manual intervention generating bill files order ensure accuracyefficiency billing customers pi integrations rackspace group services service capabilities billing service layer abstraction top brm retrieves syncs data fromto brm various internal support systems like encore cms cbui etc esponsibilities created product roadmaps conducted stakeholder meeting discuss project requirements documented system requirements user storiesacceptance criteria created process workflow diagrams outline system workflow scheduled meetings technical teams qe teams clarified requirements created mockups making html changes existing system ui performed api testing using postman conducted uat jiras obtained uat signoffs users participatedlead backlog grooming sprint planning retrospective release planning meetings participated leadership meetings communicated impedimentsblockers 082014 072016 business systems analyst flex sterling heights mi project dfast data lineage part several financial regulations us doddfrank wall street reform dfast consumer protection act regulation mandatory national banks federal reserve test organizations performance times adverse conditions project intended trace journey inputs dfast financial models following source target approach recording transformations input data undergoes journey tracing input data give bank certainty reliability dfast data thus allowing keep financial regulations responsibilities worked governance risk compliance team gather documentation related dfast financial models analyze documentation data provided model sme conduct meetings stakeholders order understand financial model documented perform reverse engineering model analyze sas codes model identifying documenting udas setting controls risk mitigation understand sub processes occurring model prepare data quality documents well process maps initiate approval process meeting stakeholders presenting documentation nvironment microsoft office applications sas enterprise guide igrafx roject credit oversight reporting data lineage redit oversight team within bank reports various metrics chief risk office cro metrics manually obtained various data sources objective data lineage effort determine source location data elements manually obtained presented cro report provide sufficient information architect build risk management data repository capturing data environment purpose risk management data repository meet regulatory requirements basel committee supplemental pillar 2 supervisory process guidance guidance presented identify manage bankwide risks enhancements basel ii framework july2009 esponsibilities perform reverse engineering cro report identify variables determine data sources meeting various data providers understanding metrics calculations documenting lineage source target mapping doc roject consumer lendingaudit reporting utomated reports generated daily capture changes made consumer lending areas like home equity deposits etc project intended audit reports see changes captured reports authorized responsibilities review various consumer lending reports like im12 im12reg st12 saaa4000b etc identify changes verify changes authorized rtc rational team concert roject credit card business rulesprocess engineering project intended create process documentation credit cards change request process arious process documents created analyze workflow business process surrounding change request process help organization fundamentally rethink work order improve efficiency process sipoc raci fmea gap analysis documentation created credit card change request process esponsibilities conduct meetings process owners smes provide walkthrough process documentationsipoc raci fmea gap analysis etc smes participate discussions process owners smes create documentation obtaining approval documents process owners smes 062010 072014 lead qa analyst axos bank milwaukee wi project names fidipidi iprint csr bigbox expressionery walmart iprint web application allows users print customized products like business cards posted notes safety labels stamps etc user personalize products configurator allowed save personalized designs reorder product share thirdparty applications like social networks facilitating requirements analysis design testing release planning issue resolution meetings following minutesaction items anticipating problems taking corrective actions escalations documenting reviewing functional nonfunctional requirements ambiguity scope creep detail testability working stakeholders defining managing requirements change requests tasks estimates deliverables metrics issues risks expectations assumptions tracking project risks issues supporting project manager day day running project tasks task tracking meeting preparations planning activities developed user story documents use cases requirements managed requirements quality center alm complete conducted functionality integration testing current previous sprint functionalities performed web testing customer service application testing participated defect triage meetings development atg flash ecommerce product sqa teams coordinated stake holders resolving unclear requirementsuser story flows coordinated content management team new products deployment prepared thorough test data analyzing possible defect areas legacy application vs new atg iprint application participated office depot website punchout group discussions documented test scenarios conducted knowledge sharing sessions within team members participated user acceptance testing along business team environment 1001 jboss ibm websphere 61 websphere 70 db2 flash html5 jquery 042009 052010 business analyst optech grand rapids mi tractor supply 200 stores across us currently tsc stores provide multiple purchasing options customer given product want buy options designed give customer satisfaction getting desired product stores able manage inventories sustainable levels project name drop ship rop ship project initiative focus making tsc onestop shop customers expanding item availability instore online channels make products available customers building best practice vendor dropship capabilities store home commerce hub thirdparty software integrated tractor supply ecommerce website drop ship project implementation drop ship orders non stocked items placed tractor supply website sent chub different vendors vendors access vendor portal chub perform actions orders like ship confirmations cancellations etc way tractor supply company earns profit selling items stocked warehouse participated requirement gathering sessions chub thirdparty vendor elicited requirements using interviews document analysis requirements workshops created detailed requirements order fulfillment process channel partners distributors suppliers customers worked business teams prioritize enhancements process improvements documented requirements sharepoint conducted meetings vendors understand complex system integration participated meetings sqa teams verify requirements traceability test cases lead design review sessions development team business partners management participated daily meetings weekly meetings reviewing progress addressing issues concerns performed functional testing user acceptance testing participated qa defect triage meetings prioritized defects based business decisions education master science information systems advanced certified scrum master scrum alliance safe product ownerproduct manager 2021 2021 2021 aws certified cloud practitioner 2020 certifications safe practitioner aws certified cloud practitioner 2021 safe product ownerproduct manager 2021 safe 50 agilist 2021 safe practitioner 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