jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom professional summary organized dedicated administrative assistant proven track record providing exceptional customer service fastpaced environments offering keen attention detail strong decision making skills manage multiple concurrent tasks selfmotivated work ethic perform effectively independent team environments skills meeting minutes office administration process optimization travel administration routing mail organizing mail program files maintenance faxing paperwork document conversion correspondence handling customer client relations time management work history purchase orders organization conference planning mail distribution employee timesheet processing package routing meeting arrangements letter preparation sorting labeling statistical data gathering mail handling administrative support 012022 042022 management program assistant 120 day detail ibm corporation chantilly va gs07 40 hours per week schedule meetings managers requested arrange travel arrangements managers review managers authorizationsvouchers prior approval assure authorizationsvouchers correct accounting codes complete pars dallas territory check validate setr timekeeping dallas territory perform title searches revenue officers order supplies dallas territory using government credit card send action due emails managers requesting response timely manner run monthly reports managers dallas territory updating dallas territory org chart pseudonym monthly basis add new employees setr timekeeping assist managers support staff employees needed 042022 current shared administrative assistant internal revenue service small business unit city state gs06 step 7 40 hours per week assisting managers administrative clerical duties verify setr timekeeping ics make sure revenue officer 40 hours time correct week payroll purposes make corrections andor changes setr timekeeping ics correcting revenue officers setr codes work hours submit ta corrections updating territory org chart include revenue officers name address contact number emergency contact number desk number assigning cases revenue officers per request tsign staup managers approval order credit reports revenue officers per request managers approval sort distribute mail revenue officers deliver checks received mail revenue officers deliver manager checks 100000 review certified mail make sure properly written accountable mail book make sure mail picked mailroom 1030 daily make sure outgoing mail mailroom 230 pm daily coordinate initiate office supply orders multiple groups andor offices purchase card holder responsible submitting payment supplies using government credit card establishing documenting supply orders purchases fy22 requisition log reconciliation purposes reconciling purchases order delivered run weekly time reports managers run end month reports managers advise managers midyear annuals due within 60 days maintain established 3210 log book daily maintain established 795 log book daily contact contractors network printers working take meeting minute notes monthly meetings prepare closedarchived case files shipping monitor track mail distribution timeliness perform duties special projects assigned may include assisting groups andor management officials 102017 072021 customer contact representative internal revenue service irsaccounts management city state gs08 step 1 40 hours per week responsible taking inbound calls taxpayers power attorneys third party designee firsttime filers accounts management department authenticating calling asking series questions performing high risk disclosure additional questions applicable accessing taxpayers account make updates address changes checking status 1st 2nd 3rd economic impact payments creating traces payment received check direct deposit resolving issues requested taxpayer explaining future actions required achieve voluntary compliance computing advising tax liability probable assessment taxes going balance due creating installment agreements amending tax returns making corrections requested taxpayer mailing correspondence letters taxpayer responding wide range inquires involving laws rules regulations 042022 current shared administrative asistant company name city state 042022 current shared administrative assistant education 051997 company name city state high school diploma metropolitan advanced technical high school kansas city missouri attended metropolitan advanced technical hih school 091993051997