jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom summary personable projectproduction manager successful building strong longlasting professional relationships internally externally manages large complex projects maintaining high team morale energy drive profitable results highlights relationship building process improvement vendor sourcing project development lifecycle experience digital marketing production manager 042014 current first merchants corporation decatur natural leader organized resultsoriented troubleshooting direct email marketing team 10 monitor teams progress enforce deadlines developing teams skill level 6 team members acquired internal promotions partner merchandising managers establish strategies promotions within email marketing channel collaborate positively crossfunctional teams implement project schedules plans implement innovative technologies digital marketing strategies address urgent issueserror incidents quickly manage postmortem meetings email marketing manager 042010 042014 wipro ltd los angeles ca coordinated email marketing initiatives generated online instore retail revenue partnered business teams determine promotion strategy validated accuracy success promotion conception deployment managed logistics communication project requirements department executives creative teams vendors served subject matter expert training marketing personnel internal processes applications performed quality control aspects email campaigns including links email landing page content subject lines data delivery managed email request process includes determining segmentation targeting relevant customer base continuously refined marketing strategies based email objectives producerproject manager 092008 042010 clinipace boston producer video shoots conception delivery oversaw production crews services meeting clients expectations location andor offsite managed diverse media deliverables monitored costs timescales resources used produce high quality product presented proposals demonstrating invision medias services acquire new business personal sales administrator select accounts account manager 042006 092008 nch marketing services inc city state directed coupon redemption services large consumer packaged goods cpg manufacturers clients included glaxosmithkline hanesbrands inc millercoors llc chattem bayer developed business account reviews present coupon investment redemption data executive stakeholders retained 100 client base every rfq submitted highlighted benefits nch vendor educated client nchs highquality services demonstrated value working nch versus opting lowerpriced competitor surpassed established sales goals year year customized services meet accounts unique promotional needs strengthened existing client relationships positive interactions resolved customer conflicts resulting increased customer satisfaction drafted action plans led meetings nch departments review client project status proposed changes managed customer tours audits mexico delivered coupon redemption reports stakeholders budgeting planning purposes project manager 072001 042006 sound video impressions city state served single point contact client project scheduling changes defined project deliverables monitored status tasks internal teams updated managed 70 inhouse projects time developed monitored reconciled department production schedules obtained quotes created purchase orders outside vendors ensured appropriate client billing upon completion projects post production project manager 021999 052001 mph entertainment city state supervised editors assistant editors stills animation department interns organized transcripts oversaw dubbing cataloging tape library main contact person episode buyers clients included history channel discovery health channel ae television networks education principles management certification mra management association palatine il bachelor arts communications southern illinois university carbondale il associate arts mchenry county college crystal lake il skills client management personnel management budget developmentmanagement customer satisfaction direct marketing problem solving project development proposals office outlook omniture microstrategy basecamp