jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom professional summary insightful psychotherapist experience employment counseling settings prior history mental health industry proficient applying cognitive behavioral therapy promote client growth change adept facilitating individual couples therapy focus meeting client goals hardworking psychotherapist progressive experience across various mental health settings background working inpatient environments knowledgeable providing supervision interns volunteers organized dependable candidate successful managing multiple priorities positive attitude willingness take added responsibilities meet team goals skills confidentiality goal development safety risk assessments client goal planning microsoft office patient evaluation progress monitoring patient evaluations developing relationships dissociative disorders competency mood disorders specialist psychiatric population familiarity work history 102021 current fitness specialist burcham hills east lansing mi greeted assisted guests entering facility provide general information answer questions monitored fitness floor observed equipment use address safety concerns communicated patrons fitness floor area build positive atmosphere offer exercise equipment instructions aided guests seeking maximize results demonstrating exercises equipment techniques suitable specific skill level responded promptly incidents emergency situations promoted business physical fitness attending offsite promotional community events educated guided clients safe appropriate exercises individual levels fitness physical abilities guided clients safe exercise taking account individualized physical limitations 052021 092021 qualified mental health specialist austin radiological association dripping springs tx adhered hipaa confidentiality requirements safeguarding files trauma informed care specified patientsfamilies direction supervision rncare manager responsibilities include provision safe therapeutic milieu crisis intervention assistance activities daily living selected compiled relevant information resources clients support individuals overcoming mental emotional problems facilitated weekly group sessions focused various issues help groups individuals assessed mental physical conditions clients consulting professionals conducting interviews completing assessments helped clients deal substance abuse mental illness concerns delivering personalized counseling support 062019 082020 lead patient service representative borgata casinos atlantic city nj accessed patient information various software applications maintaining strict confidentiality remain compliant hipaa regulations answered patient questions fielded complaints resolve issues coordinated patients healthcare professionals meet patient needs scheduled confirmed patient appointments patients healthcare professionals supported hospital clinic operations using customer service skills detailed system knowledge documented managed patient information computer system scheduled patient appointment procedures referred patients appropriate professionals services supervised team representatives monitoring patient satisfaction assessing performance resolving complaints educated patients families treatments procedures medications continuing care community resources balanced deposits credit card payments day used software schedule appointments 092017 032019 front desk representative hopebridge autism therapy center city state answered phones respond customer inquiries transfer calls appropriate staff members handled payment processing provided customers receipts proper bills change welcomed patrons front desk engaged friendly conversations conducting checkin process managed customer complaints rectified issues complete satisfaction addressed welcomed large volume guests business per day improving overall customer service engagement cultivated professional relationships guests active response dedicated assistance improving customer retention initiated updated maintained electronic medical records education 022022 122021 052017 certifications masters health administration health administration franklin university columbus oh bachelor arts psychology ohio state university columbus oh high school diploma westerville south highschool westerville oh certified personal trainer cpt cprfirst aid basic life support bls