professional summary jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom versatile experienced professional experienced wide range business needs including strategic planning promotional activities human resources accustomed stepping different roles every day enable business operations evolve meet changing demands skills data entry inventory team building managing meetings access excel outlook microsoft word personnel workforce improvements exit interviews work history human resources coordinator 052019 current archway marketing mankato mn equal opportunities facilitation recordkeeping professionals human resources association time management hr department startup hipaa guidelines appointment scheduling medical records management sales development database management strategic planning leadership skills documented patient medical information case histories facilitate smooth appointments ada fmla pfmla scheduled rescheduled handled cancelled appointments employees oversaw investigations discrimination sexual harassment workplace claims completed indepth investigations issues pertaining discipline grievance management recommended strategies documented information gathered field uploaded data company database efficient processing using equifax unemployment collected evidence support contested claims court analyzed information gathered investigation reported findings recommendations created spreadsheets using microsoft excel daily weekly monthly reporting communicated documented covid19 patients exposed persons via phone call text email platforms investigated identified confirmed suspected corona virus cases also documenting potentially affected contacts counseled managers employees regarding company policies procedures workplace issues maintained direct contact 5000 employees daily basis employee relations sales marketing 072018 052019 bozzuto management company city state advised advocated renters finding home competitive market presented showings renters answer questions ensure needs met completed background checks tenant screening compared property values sales stay abreast competitive market prices designed marketing strategies order reach potential tenants fill empty units handled prospect application interviews meetings person hundreds potential tenants responded tenant complaints followed action taken ensure satisfaction scheduled meetings showings appointments potential tenants engaged customers effectively build rapport lasting relationships executive concierge manager 042013 072018 bozzuto management company city state supervised staff property location remedied issues quickly effectively active listening conflict resolution dynamic communication skills worked closely guests vip celebrity high degree respect privacy used microsoft word software tools create documents communications used coordination planning skills achieve results according schedule served customers friendly efficient manner following outlined steps service devoted special emphasis punctuality worked maintain outstanding attendance record consistently arriving work ready start immediately identified issues analyzed information provided solutions problems led projects analyzed data identify opportunities improvement additional traits boston worked liaison sub contracted services directing service requests maintenanceteaminventory residential services reservations via building link yardi microsoft word excel access outlook provided base level support nontechnical personnel within thebusiness installed software modified repaired hardware resolved technical issues maintainedaccurate key logs managing video surveillance property surrounding areas securerental new agreements monthly residents monitored effective lease renewal programscompleted final movein check new tenants analyze confirm entry monthly financialinvoices vendor services lead concierge residential services park lane seaport tillingers assisted new residential move ins verifying residential requests handled promptly accurately data entry pass logsand schedules help motivate train supported staff team building events communicateeffectively management residents site contractors recommended top dining andentertainment options guests boston area guest services boston polished professional consistently provided rewardingluxury hotel experience guests helpful attentive courteous interactionsmaintaining applicable logs updates files relevant computer systems buildingoperationscompleting nightly audit cash handling reports maintaining accurate surveillance shift log ensure successful communication theshifts assisting increasing group sale profits dispatch supervisor first call medical transportation maresponsible managing transportation entire fleet 70vehicles providing safe reliable transportation dmh dmr elderly mentaldisordersecure transportation infants early childhood intervention programs ensure propertransportation routes provided weekly drivers maintained strong line radio communicationthroughout day fleet drivers associate arts mathematics umass boston gardner high boston