summary jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom selfmotivated agent 12year progressive career customer service offering proven excellence customer satisfaction hardworking reliable customer service representative strong ability communication note taking highly organized proactive punctual teamoriented mentality skills lease drafting strong communication abilities ensuring customer satisfaction experience resolving customer issues documenting information report generation contract negotiation expertise ability analyze reports troubleshooting funding agent fifth group restaurants llc atlanta ga followed warm leads drive deals completion 082017 052021 responded promptly customer service calls inquiries diverse groups individuals collaborated various departments new customers product offerings developed maintained thorough knowledge regulatory departmental company policies oriented trained new staff members job duties corporate procedures identified issues determined appropriately escalate completed verification efficiency accuracy resulting funding loans reviewed loan agreements verify completeness accuracy according applicable policies spoke applicants obtain information loan applications answer questions processes performed daily maintenance loan applicant database worked successfully diverse group coworkers accomplish goals address issues related products services demonstrated selfreliance meeting exceeding workflow needs provided excellent service attention customers phone conversations bartender petco marysville wa 112014 042017 made product recommendations customers based preference food pairings special promotions managed bar area including cocktail design menu inventory regulation compliance customer relationships balanced daily registers generated sales reports management lowered liquor costs training bar staff precision pouring waste reduction kept detailed inventories bar supplies stocked work areas stayed uptodate latest mixology trends bar equipment sanitation standards reduced inventory losses moved older products creating new drink menu items increased average ticket amounts upselling customers shelf premium brands restocked beer liquor regular schedule special events poured wine beer spirits dining room patrons collected organized daily till totals tips supported servers preparing specialty drinks patrons dining area saces penrose new york ny 062012 092013 maintained knowledge current promotions exchange guidelines payment policies security practices arranged new merchandise signage appealing displays encourage customer sales move overstock items negotiated closed deals minimal oversight worked fellow sales team members achieve group targets retained product service company policy knowledge serve resource coworkers customers answered incoming telephone calls provide store products services information hcost ruby tuesday city state 072010 072013 scheduled reservations notified servers managers large groups prepare seating advance notified server seating parties section facilitate prompt service performed walked throughs service monitor guest satisfaction advise serving bussing staff specific guest needs greeted guests gathered information seat groups place waitlist cleaned restocked counter areas replenished cash drawer checked server supplies facilitate operations accommodated guests children special needs promote comfortable dining experience supported management resolving customer service foodrelated issues maintain guest satisfaction answered phone inquiries schedule confirm reservations record takeout orders respond service questions stayed attentive server availability table turnover seat guests quickly developed longterm relationships customers increase opportunities repeat business directed customers bar area hightraffic times maintain satisfaction increase drink sales assisted kitchen staff food counts determining number items required complete service education training pharmacy technician pharm tech ashworth college norcross ga nucing texarkana college texarkana tx high school diploma new boston high school new boston tx 062009