jessica claire 9 resumesampleexamplecom 555 4321000 montgomery street san francisco ca 94105 professional summary hardworking experienced customer service representative focused positive personal professional results customer satisfaction reliable ambitious dedicated versatile capable taking initiative experience secretarial educational food service settings resourceful responsible servicedriven highly motivated flexible mature disciplined positive always looking grow learn core qualifications perform well highdemand fastpaced environments computer proficient customer friendly dedicated client satisfaction resultsoriented quick learner microsoft office proficient filerecords maintenance education university texas arlington arlington texas bachelors degree psychology psychology dallas county community college eastfield college mesquite texas 2013 associate arts general arts maintained average 34 gpa higher el centro community college dallas texas associates degree general studies general studies texas tech university isd lubbock texas 2007 diploma general studies general studies experience pursell farms special education classroom assistant sylacauga al 072014 072015 assisted educational social development students direction guidance facilitator classroom teachers assist implementation individual education plans students monitor progress provided support individual students inside outside classroom enable fully participate activities worked professionals speech therapist social worker occupational physical therapists assisted classroom teachers maintaining student records supported students emotional behavior concerns assist developing appropriate social skills assisted preparation display student work assisted classroom teachers copying items support teaching led classroom teacher unavailable pursell farms server sylacauga al 022012 032015 resolved guest complaints consistently received positive feedback guests performance reviews developing longterm relationships regular customers greeted customers restaurant took rang orders handled payment thanked customers enforced safety procedures accordance facility policies government regulations inspected cleaned food preparation areas ensure safe sanitary foodhandling practices inspected dining serving areas walt disney co server oklahoma city ok 072008 012012 ensured cleanliness proper setup informed patrons establishment specialties features located items requested customers spoke patrons ensure satisfaction food service checked patrons identification ensure met minimum age requirements consumption alcoholic beverages prepared checks itemizing total meal costs sales taxes accepted payment customers made change necessary answered telephone calls responded inquiries resolved guest complaints consistently received positive feedback guests performance reviews developing longterm relationships regular customers greeted greeted customers restaurant took rang orders handled payment thanked customers enforced safety procedures accordance facility policies government regulations inspected cleaned food preparation areas ensure safe sanitary foodhandling practices inspected dining serving areas ensure cleanliness proper setup informed patrons establishment specialties features located items requested customers spoke patrons ensure satisfaction food service checked patrons identification ensure met minimum age requirements consur consumption alcoholic beverages prepared checks itemizing total meal costs sales taxes accepted payment customers made change necessary answered telephone calls responded inquiries martins automotive repair maintenance caesars entertainment corporation secretary lula ms 2008 062008 handled daily heavy flow paperwork cooperated accounting departments invoicing shipping problems interacted customers retail buyers followup shipping statuses expedited orders managed wide variety customer service administrative tasks resolve customer issues mallage quickly efficiently maintained cleanliness presentation waiting room customer bathrooms assisted customers store product complaints provided customer service average 40 calls per day answering customer inquiries solving problems providing service information operated pos pos system itemize complete customer purchases created maintained organized database customer information greeted customers entering store ascertain customer wanted needed communicated vendors regarding back order availability future inventory special orders computed sales prices total purchases processed payments scheduled confirmed appointments entire management team assisted areas administrative work including data entry receptionist duties file organization research development kohls department store cashier city state 072007 112007 answered questions regarding store merchandise computed sales prices total purchases processed payments greeted customers ascertained customers needs maintained knowledge current promotions policies regarding payment exchanges security practices placed special orders called stores find desired items operated pos system itemize complete average 200 customer purchases day dedicated continuously improving sales abilities product knowledge excelled exceeding daily credit card application goals worked team member performing cashier duties product assistance cleaning providing excellent customer service performed store opening duties including counting cash drawers checking equipment proper functioning folded arranged garments attractive displays processed merchandise exchanges accurately balanced cash drawer every shift built longterm customer relationships advised customers purchases promotions professional affiliations accomplishments client service developed longterm relationships customers increased repeat business maintained positive dining experience restaurant patrons food service managed high turnover rate maintaining quality service customer service collaborated coworkers management ensure delivery efficient highquality service consistently recognized management providing superior customer service skills accounting administrative automotive repair cash management cashier communication skills credit client relationship development excellent customer service customer service data entry database government regulations inventory invoicing performance reviews policies pos quality receptionist research retail safety sales shipping taxes telephone customer satisfaction lesson planning office management file management rapid typing speed computer skills experience office equipment customer needs assessment patience works well teams teaching skills experience special needs disabilities restraint training math skills training