carter andrade specialist 12677992152 stamford ct rubyreidgmailcom linkedincominrubyreid summary certified specialist 10 years experience field adept computer software systems security privacy excellent troubleshooting organizational skills looking job challenge abilities every new day skills computer systems security privacy dod salesforce consultant setup system software active directory access points peripheral equipment experience specialist nintech 20162021 stamford ct nintech americas largest highspecification offshore rigs contractor focuses deepwater drilling services modernized infrastructure increased availability virtualized workloads 50 performed support software hardware office 40 employees maintained systems 100 resolution rate within 24 hours supported 150 employees help desk issues daily basis worked vendors reduce equipment cost 20 education high school diploma stamford high school 092003062008 stamford ct bachelor information technology strayer university 102008062012 herndon va specialist softberg 20142016 herndon va softberg focused almost every kind project governmentbased organizations provided support well 200 staff members designed 16 major projects autocad reduced umi stack installation time 75 using scripted automation provided support well 200 staff members proposed executed global hardware upgrade plan 700 computers specialist parttime crallhost 20112014 herndon va strengths troubleshooting repaired 500 computers period 10 years providing exceptional problem solving skills strong work ethics critical thinking good analyzing evaluating applying new information innovative work techniques allowed things faster easier crallhost leading local provider shared reseller vps dedicated hosting solutions linux windows platforms worked directly ceo implement solutions increase billing efficiency 85 provided business analytics tier 2 cs support implemented hipaa compliant cloud storage solution increase patient record availability 75 worked barracuda spam firewall 300 appliance email filtering ensured data quality worldwide 31 countries 14000 associates creativity thinking outside box facilitated approach work managed cope different problems differently every time achievements certification security 5 certification eccouncil awarded awarded ceo nintech top tech guy award 2020 overall contribution company certified information technology professional citp aicpa wwwenhancvcom powered enhancu