steve smith 1234 walker street anytown st 12345 123 4567890 summary stevesmithemailcom seven years experience business analyst fortune 500 corporation improving operational efficiency reducing costs ten years experience working retail store numerous capacities cashier supervisor supervised 16 employees trained dozens subordinates earned numerous performancebased promotions result hardwork accuracy highly proficient microsoft office suite visio project visual basic 60 hardware basic computer programming numerous software applications work experience business analyst ii name national credit card company anytown st 0499 0405 implemented numerous business optimization projects reporting tools improved efficiency reduced expenses labor costs maximized profit automating outdated manual processes database administrator productivity application used within operations supported program help desklike format forecasted companys expense accounts assisted vendor contract renewals invoicing created slide presentations quarterly business reviews corporatelevel management documenting business status performance pending business initiatives worked production managers design implement tools controls achieve performance goals compiled presented chart presentations regular basis comparing performance quality trends set goals member team moved payment processing operations california arizona helped upgrade network windows ntoffice 97 windows office xp regularly trained cashiers administrative procedures equipment operation promoted rapidly mailroom clerk mailroom supervisor payment processor trainer business analyst ii electronics technician goodwill industries anytown st 0897 1298 diagnosed repaired donated stereo equipment video cassette recorders prepared resale completed custom computer upgrades clients compiled weekly reports management various positions regional department store anytown st 08960597 learned many aspects retail store operations working various capacities result promotions 1 cashier 2 sales person home entertainment appliances hardware departments 3 service desk clerk 4 front end supervisor 5 receiving stocking 6 returns clerk proficient handling many routine administrative procedures layaways returns rain checks returning damaged merchandise vendors routinely supervised 16 cashiers trained numerous employees department store procedures equipment usage increased fulfillment reduced turnaround time computerizing rain check function worked diligently ensure manufacturers received credit defective merchandise minimize losses