charlotte may call center representative 13934016710 benitagrantgmailcom summary qualified call center representative 5 years experience customer service developed problemsolving skills strong work ethic adept responding high call volume looking position help excel interpersonal skills experience skills houstontx customer service communication data entry outbound calls problem solving high call volume telephone service representative tphone inc 20182021 houstontx tphone inc call center provides services telephone companies moved tier1 tier2 level within 3 months service surpassed daily call center metrics minimum 100 calls day assisted around 300 customers every day telecommunication problems achieved customer satisfaction rating 97 within six months exceeding corporate target top 3 telephone service quality provided year 2019 2020 customer service representative nadder ltd 20162018 houstontx nadder ltd call center offers internet telecommunication companies services answered documented followed alarm activity 100 customers weekends responded adequately high call volume800 calls day successfully managed 120 calls requests daily ensuring high slas firstline complaints response rated 55 40 surveys asked service restaurant server education high school diploma brackenridge high school 092009 062014 strengths san antonio tx earning trust clients listen attentively ask right questions provide solutions diligent adept hard work meeting objectives providing exceptional results polite matter clients attitude always find appropriate way answer stay calm professional revous 2014 2016 san antonio tx revous small restaurant offers indian cuisine generated 2000 weekly sales restaurant led eventsparties groups 40 people languages increased personal sales 30 suggestive selling maintained detailed knowledge 200 menu items english native spanish proficient passions german intermediate football readingpodcasts croatian beginner wwwenhancvcom powered enhancy