jessica claire resumesampleexamplecom 555 4321000 montgomery street san francisco ca 94105 professional summary insurance mortgage professional 5 years experience penchant success meticulous highly organized innovative words used describe insurance mortgage industries people oriented perfected skill building relationships achieving results look forward building relationship interview skills personal casualty property loss hail wind damage specialist subrogation expert valuation knowledge policy investigations legal proceedings knowledge insurance policy coverage knowledge underwriting knowledge ccc pathways accident scene investigations ms office data analysis sc nc ga claims adjuster license advanced oral written communication skills advanced computer skills risk management education central high school phenix city al 052013 high school diploma certifications licensed claims adjuster sc nc tx ga work history banner health claims adjuster automobile casualty mesa az 102019 current examined claims forms records determine insurance coverage analyzed information gathered investigation report findings recommendations prepared settlement summaries property valuation reports subrogation demand packages partnered legal counsel litigation cases verified insurance claims determined fair amount compensation negotiated property settlement agreements resolve disputes substantiated legitimate claims denied unjustified claims evaluated evidence ultimate goal creating positive outcome insureds claimants conducted comprehensive interviews witnesses claimants gather facts information reviewed police reports medical treatment records physical property damage determine extent liability prepared summaries damage payments policy coverage organized planned documented materials 100 claims various stages completion investigated assessed damage property reviewed property damage estimates caliber home loans inc claims adjuster santa ana ca 042019 102019 examined claims forms records determine insurance coverage answered customer questions regarding deductibles conducted comprehensive interviews witnesses claimants gather facts information evaluated insurance policies analyzed damages determine coverage oversaw management rental involved parties claim reduced rental usage 10 reducing average handle time per claim investigated assessed damage property reviewed property damage estimates documented investigation activity presented reports management substantiated legitimate claims denied unjustified claims reviewed new files determine current status injury claim develop plan action berkshire health systems inc mortgage loan processor pittsfield 032018 042019 set completed loan submission packages interviewed clients regarding loan needs financial histories conveyed information regarding application processes coordinated closing process attorneys title companies government clerks worked customers person via telephone answer questions process transactions resolve issues reviewed financial statements contacted institutions customers clarify details upheld complete confidentiality submitted information according release guidelines maintained compliance privacy security requirements well federal statutes covering conventional fha loans produced submitted completed loan packages title escrow professionals reviewed validated details loan applications closing documentation southern management corporation recovery specialist city state 102016 022018 counseled debtors payment options arranged installment agreements monitored accounts compliance established payment plans flagged violation handled 80100 outbound inbound calls daily goal collecting owed debt helped clients plan payoff plans various types loans including home auto collected documents made portfolios collections accounts devised implemented new process handle third party debt management accounts processed payments applied customer balances used skip tracing techniques locate debtors achieved performance goals consistent basis recorded information regarding financial status customers managed postpetition payments bankruptcy cases worked legal departments determine appropriate proceedings