summary skills jessica claire 100 montgomery st 10th floor555 4321000 resumesampleexamplecom selfmotivated operations manager 10 years experience humansocial services specifically focused iddd services resourceful resultsoriented compliance professional ability thrive fast paced changing environments focused promoting safety productivity across multiple areas solutions development systems implementation process improvement strategies policies procedures implementation staff training development business process reengineering liaison team building troubleshooting problem solving regulatory requirements experience director operations rent runway new york ny 022020 current assists executive team decisionmaking implementing processes creating data collections suggesting areas development trains supervises coordinates support team members company processes services procedures analyze strategic core support processes recommended improvements streamline processes facilitate timely comprehensive audit preparations inspections conducted root cause analysis strengthen operational efficiencies traceability developing organization systems facilitating implementation electronic tracking systems conducts internal audits ensure compliance aids payroll review planned major business changes including system integrations office moves running point organizations electronic visit verification evv implementationproblem solving recruited hired trained crew employees company processes ofoice manager gensler san antonio tx 122018 022020 distributed company correspondence including memos updates reinforce apprise departments planned executed successful meetings special events groups 120 proactively identified solved complex problems impact management business direction monitored office inventory maintain adequate supply levels order products organized client files streamlined operations improve efficiency supported team 90 direct support professionals meet team needs fastpaced environment analyzed implemented system processes partnered internal departments ensure compliance company policies procedures internal liaison support liong services coordinator integrated life choices denver co 022014 122018 identified contacted appropriate community resources behalf individuals served coordinated wide range services multiple individuals families monitored documentation procedures maintain consistent policies current records partnered individuals served develop reachable goals reasonable action lists individualized service plans solicited feedback staff individuals support network improve existing services deescalated problematic concerns maintaining calm friendly demeanor implemented coordinated appropriate medical behavioral interventions needed assessed prepared semiannualquarterly reports north bay regional center dicect support professional 022013 022014 connections life city state provided direct care individuals intellectual developmental disabilities fostering activities daily living enhanced individuals wellbeing supporting participation recreational activities accompanied transported individuals appointments errands social activities advocated individuals foster communication selfexpression achieve goals assisted individuals daily personal care activities education bachelor science health administration training university phoenix tempe az 2009 leadership today graduate organizational leadership fairfieldsuisun chamber commerce solano county accomplishments 022020 052019 led team achieve full implementation electronic visit verification evv per federal mandate earning recognition upper management promoted operations manager due process improvements company focused goals achieved compliance satisfaction successfully networked local state agencies receive ongoing ppe donations ensure agency safety sustainability successfully guided coordinated downsizing offices supported streamlining remote operations reduced costs acting internal technology support resource identified gaps resources developed relationships potential donations local health departments local agencies collaborated local organizations createlaunch solano cares disabilities resource website solanocaresorg certifications chamber commerce california legislature assembly certificate recognition health wellness training program 2018 management training development program 2016 appraising employee performance 101 2016