jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom professional summary experienced 12 years experience apt maintnace excellent reputation resolving problems improving customer satisfaction driving overall operational improvements consistently saved costs increasing profits skills guest services inventory control procedures merchandising expertise work history grounds keeper vand lanscaping supervisor new york university new york ny loss prevention cash register operations product promotions resolved conflicts negotiated agreements parties order reach winwin solutions disagreements clarify misunderstandings worked co workers resolve maintenance tenants problems improve operations provide exceptional customer service developed exceptional attendance record special attention punctuality preparation work upon arrival negotiated agreements employees clarify misunderstood directions resolve conflicts affecting performance devoted special emphasis punctuality worked maintain outstanding attendance record consistently arriving work ready start immediately also operate machinery zero turnslawn mowers worked maintenance equipment used also complete make readies dry walltape floatelectrical plumbing appliances light fixtures troubleshoot electrical problems increased customer satisfaction resolving concerns customer issues supervised daily operations including employee performance preventive maintenance safety coordinated daily workflow task prioritization concise scheduling supervised 6 employees including scheduling training performance monitoring learned expertly use hand power equipment hoisting drilling precision measuring electronic testing supervised maintenance functions working collaboratively sanitation crews shop floor upkeep repairs maintained daily facility operations managed maintenance activities including supervising staff inspecting equipment oversaw comprehensive maintenance machines lights fans plumbing hydraulic electrical pneumatic systems used operated various types tools power saws sanders grinders forklifts basic hand tools monitored priorities liaised maintenance team management strategically delegating tasks promote timely completion developed implemented employee incentive programs promote top performance claires construction remodeling llc 032015 042019 william herrera city state build new homes also concrete work plumbing electrical tile workflooring drywall paintadd onsrough ins landscaping city codes engaged customers time carried great relationship customers importantly saftey treat employees respect work well made sure work completely finished timely efficiently way must complete due date building supervisor 062011 012019 legend home builders city state supervised facility crew general maintenance schedules inspected grounds equipment overall building uphold safe aesthetically pleasing standard drafted evacuation maps educated occupants safe routes scheduled events maintenance workers home construction building read understand blue prints interacted customers professionally phone email inperson provide information direct desired staff members aggregated analyzed historical data related administrative costs prepare timeframe budgets corporatelevel management enhanced collaboration team members preparing meeting materials taking clear notes distribute stakeholders arranged corporate office conferences 9 company employees guests established developed highlyefficient dependable administrative team delivering ongoing coaching motivation providing opportunities career acceleration achievements kept physical files digitized records organized easy updating retrieval team member access completed biweekly payroll 37 employees improved customer satisfaction scores application superior conflict resolution problemsolving skills interacted employees demonstrate high standards mitigate issues effectively interviewed hired trained new workers handled issues relative ease implementing best practices applying critical thinking skills find best solutions asserted control material usage contractor manhours keep projects line budgetary restrictions oversaw employee attendance record handled payroll ordered new materials sites prepared maintenance budgets outlined expenditures building upkeep education high school diploma 1976 alice high school alice tx