summary jessica claire 100 montgomery st 10th floor555 4321000 resumesampleexamplecom hardworking detailoriented tenacious developing pursuing solutions customer concerns adept balancing company objectives customer desires levelheaded positive every customer interaction selfmotivated customer service team member passionate utilizing skills maximize customer retention highly accurate efficient strong investigation problemsolving critical thinking skills skills educating customers customer services resolving conflicts experience customer advocate bend memorial clinic new york city ny inbound outbound calling data entry peertopeer coaching 10042 current engaged customers worked resolve product service issues consulted customers discuss concerns offer detailed information maintained thorough detailed documentation customer interactions outcomes researched problems benefits accounts services speed accuracy provided every customer topnotch service satisfied clients individual needs promoted high customer satisfaction resolving problems knowledgeable friendly service displayed strong telephone etiquette effectively handling difficult calls store manager carlie cs iga durham nc 8420 102021 delivered excellent customer service adhered standard practices maximize sales minimize shrinkage processed daily paperwork balanced register drawers produced staffing schedules prepared deposits managed inventory tracking physical inventory counts minimize loss balanced sales reconciled cash made bank deposits facilitate opening closing duties generated repeat business responding customer concerns friendly knowledgeable service strengthened work flow productivity hiring managing developing top talent answered product questions uptodate knowledge sales promotions built customer confidence actively listening concerns complaints quickly resolving issues updated maintained store signage displays showcased built visually appealing displays signs encourage customers buy specific products enhanced customer satisfaction store operations relationship building daily problem solving trained mentored associates teach daily tasks procedures identified operational issues implemented appropriate process improvements promote workplace safety productivity pacaprofessional caliber schools richmond ca 082019 082020 applied positive reinforcement redirect negative behaviors supplied oneonone attention student group activities customized small group individual classroom activities based differentiated learning needs offered students personalized educational behavioral emotional support communicated collaborated well educators various grade levels observed students help teachers identify potential learning blocks opportunities support handled clerical duties managed classrooms coordinated documents teachers supported students throughout academic instruction assignments assisted implementation students individualized iep discretion direction teachers administrators graded assignments tests documented results filing systems assisted children stations smallgroup learning periods provided classroom support throughout planned instruction individual lessons delivered instruction individually small groups support instructor monitored students progress skill personal behavioral development reported findings teachers parents bacery manager 102012 082020 sprinkles new york ny checked freshness bakery goods food bakery removing disposing stale outdated items decorated cakes pastries baked breads tarts pies created specialty desserts minimized crosscontamination infection risks consistently following safe food handling procedures implemented executed merchandising programs maintain increase sales coordinating product ordering receiving stocking trained new bakery employees resolved problems concerns satisfaction involved parties delivered excellent customer service adhered standard practices maximize sales minimize shrinkage managed inventory tracking physical inventory counts minimize loss generated repeat business responding customer concerns friendly knowledgeable service strengthened work flow productivity hiring managing developing top talent answered product questions uptodate knowledge sales promotions completed thorough opening closing shift change functions maintain operational standards day monitored employee performance identified performance gaps corrective action built customer confidence actively listening concerns complaints quickly resolving issues updated maintained store signage displays showcased built visually appealing displays signs encourage customers buy specific products enhanced customer satisfaction store operations relationship building daily problem solving identified operational issues implemented appropriate process improvements promote workplace safety productivity prepared weekly schedules verify proper floor coverage within fiscal guidelines education training high school diploma 051998 abilene high school abilene ks