career overview jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom progressive experience phases software test cycle expertise areas software testing reviewing analyzing requirements developing test plans test procedures performing different level types tests recent experience include telecommunication prior financial backed strong credentials including advanced command various testing suites agile waterfall methodologies monitoring tools crossplatform skills windows linux unix qualifications v sqa testing methodologies v test plans cases processes v functional requirements v scripting documentation v regression negative testing v ui compatibility testing v data interface migration testing v performance load stress testing v testing automation v defect bug tracking v test strategies coverages v qa qc standards professional experience testing automationdefect bug trackingtest strategies coveragesqa qc standards testing tools qtp ginger soap ui wsdl soap xml api api xsd web services jira rally toad sql developerbug reporting tools test director quality center qc almoperating systems dos microsoft windows unixsolaris linux macintosh os xrdbms ms access oracle db2 ms sql serverlanguages javascript vbscript tsl sql unix shells c java htmlfront end tools crm icare clarify visual basic ms office suites ie word excel powerpointnetworking tcpip lanwan telnet ftp http ssh technical skills accomplishments lead testing turbo charging project used end user improve budget datat overagebuyup option senior tester participated testing release turbo charging system one major telecommunication career streamlined qa process increase efficiency reduce new product rollout time one week performed root cause analysis identify system errors improve accuracy 15 led change management initiatives improve productivity workflow 10 work experience lead functional testing engineer 082013 032016 fiserv dublin oh conducted formal informal product design reviews throughout software development lifecycle provide input functional requirements product designs schedules potential issues leveraged developer background communicate effectively software design team quickly gaining respect becoming valued goto team member challenging test cases testing various amdocs bss ensemble enabler turbo charging tc modules csm price plan application arm api wm fdt amss asap pos ecare snap web services vad mps mfs replenishment manager rpl crm usage creation tools onlineoffline usage ipoc nes pricing studio customer management cm acc web customer portal rater product catalog proficient analyzing business specification documents developing automating test scripts test strategy preparation test plan development test case creation test scenarios test execution bug trackingtest management tools like jira qcalm coordinating testing effort development teams business analysts customers offshore qa testers sending daily status report using testing studio management participate weekly meetings discuss risks milestones fast tracks issues involved running unix jobs creating flat file unix linux platform involved testing database applications oracle sql server ms access performed functional gui positive negative testing webbased java applications also provided testing support system endtoend user acceptance test uat testing used quality center organize manage phases software testing process including requirement planning tests executing tests tracking analyzing results risk assessment defect tracking defect reporting hotfix tracking documentation system analyst 052008 082013 aon hewittcity state experience benefits administration 401k retirement plans configuring testing aon hewitts proprietary total benefit administration tba system based analysis documents client requirements problem solves systematic issues analyzing tba system determine gaps functionality compared client requirements provides creative solutions continuously improve optimize client delivery develops queries using structured query language sql solve client issues conversion client requirements analysis artifacts design test plans deliver clear analysis test plans standard operating procedures tester accurately reflect technical capacities system address requirements client coordinating coaching team members system configuration test execution technology platform include new client implementation extension services client enhancement current services using proprietary software tools create test plans defects test case identification test execution tools echoquality center maestro create defect task status total benefit acceptance gui data testing tools aqttest case identifier design update deliver unit integration regression acceptance test plans work domain manager benefits service manager clarify requirements coach team members technical proprietary tools required configure test debug monitor report system specifications coordinate work assign scenario setup analysts monitor task completion communicate team schedule status leverages basic relational database concepts increase mastery technology solution education training bachelor science computer information system university mumbai computer information system skills api automation basic benefits benefits administration bss c catalog clarify coach coaching conversion crm client database applications delivery documentation dos xml fast ftp functional gui html http db2 java javascript lan linux macintosh os maestro meetings ms access excel ms office suites powerpoint microsoft windows word migration networking operating systems oracle developer plan development pos pricing processes product design qtp quality qa rdbms relational database reporting requirement risk assessment ssh scripts scripting soap software design software development software testing solaris specification ms sql server sql structured query language sql server strategy system configuration tcpip telnet test director toad unix unix shells vbscript visual basic wan additional information us citizen