jessica claire resumesampleexamplecom 555 4321000 montgomery street san francisco ca 94105 professional summary program director outstanding performer program management restructuring within head start offers 8 years experience head start restructuring coordinating developing managing high quality services proven success leadership operational excellence organizational development early education professional development ability multitask operate multiple concurrent roles simultaneously maintaining positive environment employees children families eager contribute impact new audiences professional development business development skills head start program expertise head start standards critical thinking policy procedure development professional development planning training performance evaluation budgeting fiscal planning communicationspresentations comm training technical assistance selfassessment solf develop quality improvement plans parent involvement recruitment planning strategizing education cambridge college cambridge 082020 master education elementary education cambridge college cambridge 122002 bachelor arts political science work history reach air medical services contracts management clerk rootstown oh 092019 current responsible performing administrative tasks support daily business operations receive public records requests via eform utilize electronic internal public records tracking form complete public records request documents tracks public records requests corresponds public records department requesting public records completes public records requests timely manner maintains filing system public records requests completed ability review public record request documents accuracy completeness compliance filing updating files ensure accurate accessible coworkers memos letters department documents typing memos sorting mail responding mail distributing appreciate departments assist developers owners items needed water contract correspond inspectors regarding reduction requests receive bonds materials lists updated certificate insurance developers answer telephone calls emails direct appropriate coworker process invoices daily news update certificates insurance active spreadsheet schedule staff meetings take minutes meetings monitor office supplies place supply orders maintain tracking system contracts routing legal department northeastern ohio medical university program director city state 102017 082019 oversaw implementation comprehensive services overall monitoring organizational compliance managed program operations absence head start director supervised center directors provided support guidance coaching wit informal counseling conducting sund conducting supervisory conferences partnered human resources providing disciplinary actions participated management meetings planning sessions planned program trainings preservice inservice gramings coordinators worked management problemsolve implement continuous improvement plan conducted onboarding process conjunction human resources ensure new employees selected trained evaluated properly supervised instrumental developing updating program goals coordinated oversight policy council meetings provided orientation trainings policy council members annually throughout program year delano head start porter leath assistant program director city state 072013 062017 support site e manager oversee management academic cultural aspects head start type letters memos handle clerical responsibilities utilize office equipment perform projects timely manner facilitates presents training programs well scheduling training sessions ensuring facility setup audiovisual setup employee notification assist computer setup procedures implementation software trainings ensure adherence budgetary provisions establish maintain positive professional relationship families engage community resources partners effectively supervise team members provide development facilitate education family services train new employees office procedures ensure compliance local state federal requirements thompsons tiny tots program ownerdirector city state 052009 052013 designed training material webbased training wbt instructorled training ilt modalities implemented lesson plans facilitated efficient daily operations maintained thorough accurate student records received processed tuition payments write effective engaging curriculum various learning styles creative writing emphasis developing curriculum accomplishments naeyc accreditation office early learning certificate child care administration leadership skills supervisors