jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom summary enthusiastic individual superior skills working teambased independent capacities bringing strong work ethic excellent organizational skills setting excited begin new challenge successful team proven accomplishments improving media social media coverage enhancing customer engagement driving substantial sales insightful resourceful passionate leveraging multichannel marketing type strategies articulate personable charming staff customers external stakeholders skills administrative support supervision problem resolution customer service operational improvement experience 092019 current public relations representative vanguard malvern pa process improvement organization planning coordination ms office built maintained corporate image brand identity oversaw special promotional events drive positive media coverage boost revenue enhance sales identified target audience developed optimized communication plans engage interest individuals established deepened partnerships different groups businesses enhance marketing effectiveness strengthen funding streams improved customer satisfaction finding creative solutions problems improved operations working team members customers find workable solutions earned reputation good attendance hard work recognized management providing exceptional customer service 092018 current customer support manager alta equipment group inc orland park il motivated customer support team timeframe meetings increase productivity achieve timeframe goals trained staff customer service best practices protocols maximize efficiency improve customer satisfaction generated amount revenue promoting type upsell opportunities improved standard operating procedures action create maximum customer satisfaction facilitate regulatory compliance trained mentored new team members promote productivity accuracy friendly customer service retained top talent conducting timeframe performance evaluations formulate corrective action training created operational protocols customer service processes improve staff performance drove customer escalations resolution engaging directly customers 062019 012020 developer cleaver brooks monroe wi determined project technical needs coordinated specifications requirements developed scripts communicate backend servers order provide realtime updated information worked clients analyze computing network needs installed appropriate solutions delivered enduser training allowing staff make easy updates maintenance website without developer assistance communicated customers progress updates gathered feedback worked resolve specific concerns detailed aspects software development technical manuals documentation use later projects communicated highly technical concepts using easily understood terminology tested software prior applications going live alleviate bugs troubleshoot issues 092017 032018 crew member cava morrisville nc assisted drivethru window swiftly handling cash credit card transactions stocked condiments toppings food items slow hours avoid dashing kitchen peak times rearranged tables chairs located rolled extra silverware action prepare large groups maintained knowledge current menu items garnishes ingredients preparation methods completed thorough accurate opening closing duties facilitate smooth restaurant operations processed customers payments provided receipts partnered team members efficiently serve food beverages arranged place setting attractively using clean chipfree plates utensils managed closing duties including restocking items reconciling cash drawer maintained polite professional demeanor patrons encourage inquiries order placements minimized customer wait times efficiently taking filling large volume orders day welcomed guests personable attitude smile offering bring beverage orders reviewing menu options applied safe food handling optimal cleaning strategies protect customers foodborne illness maintain proper sanitation addressed concerns complaints quickly improve service escalated advanced issues management resolution education training 082019 high school diploma penn foster high school scranton pa us online schooling based scranton pa usa