edwardo price 1170 mraz mall detroit mi phone 1 555 480 4642 experience cormier lang wintheiser 102018 present san francisco ca bpo manager business sme supply chain planning systems sme supply planning master data defining appropriate usage data fields responsible standardizing processes influencing generation overall supply distribution plans globally associated financial rollup assumptions change drivers responsible monitoring reporting global performance metrics across supply chain organization communicate effectively upwards downwards across organization bachelors degree supply chain logistics operations industrial engineering systems engineering labadie berge rempel 032015 092018 san francisco ca bpo manager proven leader standing highperforming cross functional teams effectively leveraging internal resources get big things done obsessed stakeholder manager excellent communication skills tell clear succinct story data reliable partner drives confidence business partners data insights obsessed getting things done hate seeing red kpis unaddressed dont rest customer experience back green education kent state university bachelors business skills supports management relationship bpo provider delivery team business plans designs ensures implementation performance improvement initiatives remedy key misses kpis drive performance optimization orchestrate root cause analysis performance issues ensure action intervention support stabilization new migrations coming bpo provider ensure success support governance program productivity workstream overall prioritization execution management program