professional summary jessica claire montgomery street san francisco ca 94105555 4321000 resumesampleexamplecom business analyst 6 years experience industry expert business systems requirements user acceptance testing process improvement enduser training motivated business analyst technical expertise business acumen necessary translate business requirements objectives scalable highly resilient successful system solutions skills agile agilescrum waterfall workflow analysis business artifacts documentation data mapping graphical specs capturing test case scenarios gap analysis business process mapping data flow diagrams decision analysis decision modeling swot analysis requirement traceability matrix rtm excellent communication interpersonal skills ms word powerpoint excel access outlook project ms visio enterprise architecture balsamiq pencil project rational rose jira hp quality centeralm rally bugzilla clear quest systems development salesforce peoplesoft siebel crystal reports cognos informatica tableau qlikview ca erwin data modeler oracle mysql sql nosql java ccxml html css java script msdos windows win7win8 mac os 9598nt2000xpvista work history business analyst tempurpedic philadelphia pa 022013 042015 gathered detailed use cases requirements regular onsite visits virtual meetings customer advisory board sessions worked closely manager analyze understand business requirements gathered functional requirements fr nonfunctional requirements nfr translated requirements user stories scrum process using rally led various scrum meetings development team review functional specification design system generating requirement documents like brd frd use cases activity diagrams controlling change management process managing requirements process collaborating team documenting business functionality means web portals providing centralized repository shared documents using wss scheduling team meetings version control system documents calendars using wss connecting database networks external information required module wss ensuring expectations business users building rapport team customer developing uat cases bridging gap stakeholders testing organization indepth knowledge rational unified process rup risk engineering data modeling mapping design using uml rational rose visio worked user interface ui team gather requirements gui application good understanding business process flow modelling using uml tools use case modelling entity relationship modelling advanced knowledge reporting tools crystal reports cognos informatica business objects asoociate analyst abt associates durham nc 2011 022013 worked business analystquality analyst one major consulting companies following agile methodologies integrate data 3 different vendors using etl techniques developing use cases business rules define data format followed publish data final reports developing process flow diagrams describing provider member access web portals collaborating documenting business functionality means web portals providing centralized repository shared documents using wss development periodic upload user stories jira conducted scrum meeting scrum master product owner defined requirements documented jira developing test scenarios test plan test case documents performed automation testing obtained business sign offs documents thorough review assisted creation functional design document business requirements document used reference development team preparing design held responsibility required data setup unit testing creation database objects tables views store procedures reporting purpose led change control process changes submitted brd initial sign stakeholders involved development uat plan conjunction uat team ensure acceptance criteria included developed test scenarios test plan test case document jira performed manual testing generated issue log sheet developers maintained requirement traceability matrix using jira maintain requirements maintained traceability matrix uniquely trace ensure requirements requested addressed developed tested project jucior software engineer viasat inc milwaukee wi 082009 112010 associate engineer worked major clients create hr portal makes effective communication organization hr related requests implemented user acceptance testing focus documenting defects executing test cases managing testing cycles including test plan creation development scripts coordination user acceptance testing maintaining rtm clients monitor end end testing activities mapped current processes offered recommendations improvement use sharepoint document tracking maintenance project related documents one place assisted project manager resource allocation budgeting risk analysis developed risk mitigation plans implemented maintain time lines project developed project reports weekly meetings cognizant leadership update progress projects coordinated business consultant technical architects delivered projects zero defects led uat test phase collaborating uat users 120 clients microsoft alcatellucent users performed key role testing java based front end web applications received 100 satisfaction client users developed wireframes site maps content inventories education master science information systems texas international university laredo texas recipient graduate business fellowship entire study program 2016