jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom professional summary would like expand knowledge base new job responsibilities offer company following skill set expertise online training cbt development design cbt user interface webbased programs working knowledge service documentation development include parts lists repairs adjustment procedures installations general procedures troubleshooting ability produce videos flash animations support customer service training expert photography adobe photoshop enhancements graphics technical illustration support customer service collaterals manage multiple projects maintaining branding standards exceed customer expectations skilled job title experience industry industry familiar systems meticulous job title excellent juggling multiple tasks working pressure broad industry experience includes healthcare finance legal experienced job title professional strong leadership relationshipbuilding skills highly ambitious job title background sales marketing advertising expertise market analysis forecasting client needs assessments top producing sales professional expert industry type industry dynamic communicator consistently exceeds goals company expectations motivated job title solid experience managing levels large scale projects including budgeting administration exceptional leader talented skillset 1 skillset 2 skillset 3 technicallysavvy outstanding relationship building training presentation skills skills selfmotivated data management team leadership team liaison strong verbal communication powerful negotiator conflict resolution extremely organized client assessment analysis staff development risk management processes analysis expertise online training cbt development design cbt user interface webbased programs working knowledge service documentation development include parts lists repairs adjustment procedures installations general procedures troubleshooting ability produce videos flash animations support customer service training expert photography adobe photoshop enhancements graphics technical illustration support customer service collaterals manage multiple projects maintaining branding standards exceed customer expectations work history documentation analyst graphic designer 012016 present forrester research inc norwalk ct officially hired back department xerox responsibilities left xerox 2013 currently supporting technician training development new products writing repair replacement procedures service manual also organizing development service technicians main documentation interface documentation analyst graphic designer 022012 122015 forrester research inc san francisco ca returned department xerox responsibilities left xerox 2013 higher concentration video production remote training initiatives instructional designer 082012 022013 crain communications chicago il responsibilities included updating fedex training manuals airport security develop training program dubai border security instructional designer 042012 052012 raland technologies city state responsible updating sales analyst training programs xerox corporation delivered national training center leesburg virginia technical writergraphic designertraining specialist 061997 022012 xerox corporation city state responsible supporting development customer service documentation creating online service training create service support cds training aides develop deliver customer selfhelp programs main areas expertise produce webbased training animations videos photographic support worked recently following softwares adobe acrobat adobe photoshop adobe illustrator adode framemaker plussgml macromedia dreamweaver macromedia flash mx macromedia captivate achievements tailored delivered educational curriculum technical key operators customer selfhelpp program initiatives developed series service support cds company products helped service technicians save valuable service call time four cds received society technical communication stc awards developed plug play 360 degree video program support online training developed service interface xerox electronic documentation cddvd considered standard use xerox copier printers technical illustratorphotographer 051985 061997 cdi corporation city state contracted xerox corporation entire 12 years responsibilities included running organizations darkroom providing photographic technical illustration support writers developing service manuals mid high volume copierprinters technical illustrator graphic designer 051983 061985 cdi corporation city state contracted xerox corporation 2 year period responsibilities included support research group illustrations graphics inhouse publications art director 051981 061984 center missing children city state produce marketing collaterals included creation production childrens book entitled wheres brother interests participated career days spry middle school photography adobe photoshop enhance imagery volunteered photograph produce deliver seneca park zoo calendars 2006 2009 education bachelor science degree studio art photography st john fisher college rochester ny studio art photography skills adobe acrobat adobe illustrator adobe photoshop analyst book cd documentation macromedia dreamweaver dvd macromedia flash framemaker graphics macromedia marketing organizing copier printers publications research sales sgml technical illustration technician training development training manuals training programs video video production xerox copier additional information community involvement participated career days spry middle school photography adobe photoshop enhance imagery volunteered photograph produce deliver seneca park zoo calendars 2006 2009