summary skills jessica claire 100 montgomery st 10th floor555 4321000 resumesampleexamplecom enthusiastic leader almost 20 years experience planning leading improving employee sales functions strategic developing policies managing business activities planning events customers focused motivating staff working diverse personality types creating ways reach staff customers plan based actions drive improvements customeroriented experience focused increasing constant traffic welcoming transient traffic adaptive deadlineoriented capacity execute complete multiple projects highstress environments meticulous leader strategic planner comprehensive managerial acumen offering networking capabilities special events planning spokesperson experience multitasking customer service training development social media experienced friendly positive attitude decisionmaking experience public relations marketing manager olathe medical center osawatomie ks competitive trend analysis marketing collateral customer relationship management crm project management event planning execution 022020 current continually maintained improved companys reputation positive image engaging community members addressing issues headon wrote crisp fresh press releases campaigns support stella hotels recognition cond nast travelers 3 best hotel texas 2020 15 2019 managed crisis communications pandemic hma revinate email campaigns cctv social media outlets oversaw otas revinate surveys reviews increasing responses 50 85 response informing appropriate departments review scores comments help improve guest experience analyzed data trends expedia create refresh ad campaigns increase occupancy roas collaborated screen pilot increase direct bookings metasearch google ensuring marketing remain true stellas central texas roots established deepened partnerships texas mays business school hosting departmental programs undergraduate graduate doctoral students alumni faculty oversaw special promotional events property outlets pov coffee shop hershels bar campfire drive positive media coverage boost revenue enhance sales managed social media accounts composing content engaging followers comments monitoring activities researching trends created opportunities parttime workers participate creating content accounts saces marketing coordinator four seasons hotels inc hampshire il 052019 022020 built maintained relationships peers upper management drive team success answered incoming telephone calls provide prospective guests hotel convention services information assisted teammates salesprocessing tasks meet monthly sales goals acted initial contact addressing customer concerns worked fellow sales team members achieve group targets built trusting relationships customers making personal connections geoieral manager ncsoft bellevue wa 082016 052019 devised deployed monitored promotional approaches boost longterm business success optimal sales profit levels assessed financial statements sales reports evaluate bartender managers performance develop targeted improvements implement changes resulting increased sales cultivated strengthened lasting client relationships using networking skills building connections alumni clubs big 12 sec managed 50 75 employees motivating setting standards holding accountable job duties enhanced operational success effective staffing strong training adherence food safety sanitation regulations welltimed customer service monitored equipment alcohol inventory worth 1000025000 purchased supplies geoieral sales manager massage envy omaha ne 012014 082016 worked directly management district manager regional manager brainstorm discuss strategy mitigate sales turnover issues achieved top handbag sales company ensuring sales people confident product ensuring customer always happy product responded customer requests via telephone email effectively answered questions inquiries verified data integrity accuracy grew profits developing sales proposals leveraging reports improvement planning software hired supervised coached 1525 employees sales strategies optimize performance education training bachelor management studies business management 122021 university houston clear lake houston tx ascociates business management business management 2010 activities honors blinn college bryan tx board directors big brothers big sisters brazos valley 2019 present member young professionals aggieland 2013present additional bilingual spnaish information