jessica claire resumesampleexamplecom 555 4321000 100 montgomery st 10th floor summary conscientious professional ten years experience administering proctoring tests exams students across various educational levels course subjects meticulous maintaining confidentiality security testing materials maintaining student records details logical steadfast top strengths problemsolving details communication skills service schedule coordination customer service support resolving problems incidents collaborative team player multitasking prioritization documentation development training materials development teamwork collaboration verbal written communication organizational skills attention detail issue resolution tracking microsoft windows office tracking documentation interpersonal skills issue resolution logging information monitoring security resource allocation education training elmira college elmira ny bachelor science degree experience ping identity testing servicesadaptive technology assistant philadelphia pa 092013 052015 assisted registered students process requesting schedule testing services maintaining strictest confidentiality functioned resource faculty meet testing needs students registered student accessibility services operated backup testing specialist provided assistance adaptive technology specialist delivery alternate format text delivered training staff faculty volunteers regarding policies procedures administering tests exams updated testing spreadsheet log daily reflect changes completion tasks daily basis served proctor andor reader scribe maintained focused inclusive supportive testing environments integral coordination administering semester tests final exams compliance testing policies standards keeping materials secured confidential coordinate room assignments testing materials proctor scribe readers test administered student accessibility services aza office administrator atascadero ca 062010 092013 manage smooth functioning office logistics responding oral written requests manage maintain calendars schedules liaison management employees clients vendors ensure proper lines communication addressing issues concerns develop maintain customer vendor employee relationships assist management monitoring company budget well process weekly payroll accoun accounts payablereceivable generate reports preparation processing financial transactions maintain supply inventory office related merchandise equipment purchase repair create maintain professional office space answer multiple incoming telephone system direct calls visitors compose prepare documents reports assist special projects maintained impeccable office organization support efficiency professionalism performance objectives monitored office inventory maintain supply levels managed controlled office supply inventory secure timely ordering requisition depleted lowlevel stock tow maintained company accounting records entering accounts payable accounts receivable invoices expense reimbursements reviewed documents obtained additional information complete accurate paperwork avoid delays processed financial documents contracts expense reports invoices ping identity professional development coordinator houston tx 012004 062010 serve primary point contact liaison senior management clients students vendors provide high level customer service individuals coordinate various training workshops special events programs including room reservation setup preparing ordering materials catering facility support maintain current curriculum information student confidential records files design training brochures fliers advertising training boost enrollment training reach department goals develop maintain student customer vendor instructor team member relationships communicate extensively regarding programs policies procedures record audit report data maintain department budget provide financial information resolve financial issues provide administrative secretarial support director chief financial officer department heads including electronic calendars meeting requests appointments manage instructor schedules travel living arrangements organize catering training events scheduling meetings taking minutes distribution process expense reports activity reports invoices agendas registrations training materials documents associated training programs complete professional development training sessions workshops attend meetings stay informed new policies procedures answer telephones respond written oral requests information regarding organization programs coordinated deployed training programs drive academic intellectual emotional development developed improved curricula course formats lesson presentations diverse topics utilized knowledge industry best practices improve upon existing training methods evaluated course performance determine areas need improvement implemented employee training programs improve performance productivity built updated evaluation survey tools monitor improve effectiveness courses developed deployed maintained robust training programs accomplishing department facility goals vision center dr michael bratti office administrator city state 121995 012004 direct daily operations busy optometrists office provide exemplary professional customer contact service times schedule employees efficiently optimal use human resources facilitate monthly staff meetings identify issues policy changes implement process improvement oversee payroll accounts receivablepayable processing banking transactions established maintained file records ensuring important documents accessed quickly prepare maintain confidential patient records files create comprehensive concise documents reports correspondence attend professional development training workshops stay uptodate current policies procedures greeted employees clients visitors ensure relaxed pleasant office experience provided exceptional patient experience friendly compassionate communications maintained consistent patient confidentiality alignment hipaa protocols using encryption software coordinated communications patients physicians hospital personnel conected collected information verified insurance collected copayments patients part check process communicated patients regarding payments outstanding accounts conducted insurance verification preauthorization coded type procedures managed patient charts submitted diagnosis procedure codes insurance companies organized patient files streamlined operations improve efficiency oversaw office inventory timely reordering supplies managed office inventory completed new purchases assisted referrals prepared medical records patients registered patients scheduled appointments