jessica claire 9 resumesampleexamplecom 555 4321000 montgomery street san francisco ca 94105 summary united states marine corp veteran high level customer service background looking new opportunity assist serve community disaster relief response recovery within federal government proven record building teams developing employees managing resources improving processes routinely exceed organizational objectives strong ability confront unique complex situations carve advantageous solutions looking make difference servicing others organization benefit build demonstrated leadership management skills developed military service civilian workforce education training athens technical college athens ga psychologycriminal justice florida christian college kissimmee fl psychology experience bluevine account manager redwood city ca 082018 current developed relationships credit union clients provided individualized customer service maintain longevity accounts maintained working relationship multiple credit unions generated 20000 revenue month saved costs negotiating car prices shipping cost managed grew vital customer accounts including contract review vehicle purchases managed budgeting forecasting performance accounts oversaw multiple accounts worked diligently meet exceed performance goals negotiated contracts fees industry professionals secure best pricing assisted members finding ideal vehicles fits families needs led motivated 3 person team sales professionals working georgias credit union improved profitability developing pipeline using multiple sales penetration strategies maintained strong understanding competitors mission offerings presence assigned territory maintained compliance export guidelines international standards communicated clients via email phone online presentations screenshare inperson meetings designed time lines auto buying demand services customers alerted changes updates frequently uphold satisfaction exceeded department expectations productivity accuracy levels providing excellent customer service sales mentality connected current customers assess satisfaction determine needs offer new services strengthened online presence capitalize emerging trends identified business prospects cold calling networking marketing database leads updated account plans based changing markets customer conditions competitor activity establish contracts including pricing structures service terms cultivated longterm relationships clients accurately quote pricing terms achieve customer objectives utilized lead generating methods averaging 25 cold calls per day secured long term accounts identifying client need providing recommendations delivering product time analyzing issues providing recommendations improve effectiveness efficiency work work operations na program support setting providing support program operations relates management personnel records files program services automated work processes gathering organizing maintaining accurate information communicate program status stakeholders support recommendations deescalated customer issues concerns prompt followthru ensured client satisfaction ratings actively listening resolving customers comments concerns analyzing issues providing recommendations improve effectiveness efficiency work operations program support setting california casualty automobile sales service san mateo ca 032017082018 automotive sales credit union members responsible development company business model credit unions end goal vehicle sales members includes relationship development management credit union staffs direct auto sales presentation consultation negotiation customers hosted carfair events launched special programs increase business assisted customers selection process helped choose perfect products meet individual needs cultivated strong relationship customers fostering positive business image stayed top changes company offerings policies staying frequent contact service inventory management technical personnel updated database customer sales information completed documentation product service sales monitored customer order process addressed customer issues filled filled expense reports accounting created sales revenuegenerating opportunities new markets improve bottom line handled various duties including inventory oversight cash control daily opening closing procedures company called lead lists resulting various marketing campaigns achieve sales built trust rapport prospective patients understand treatment needs determine appropriate level care recommended accessories delivered details regarding latest promotions increase sales followed sales assess satisfaction identify ongoing requirements boosted sales executing complete sales cycle process prospecting leads contract negotiations close built strong professional relationships identification client needs increased overall sales opportunities improved advertising initiative outreach building engagement executing social media digital marketing campaigns evaluated competitors performed market research crosssold additional products services purchasing customers including warranties gap generated sales coldcalling closing prospects used eleads crm software generate manage leads produced incremental revenue customers crossselling upselling additional products services boosted client retention establishing sales goals securing targeted rates identified solved complex strategy problems impacted sales management business direction approached customers consultative mentality uncover meet specific requirements established new customer accounts delivered products customers timely manner provided support empathy succeeding competitive sales environment built client base promoted products new existing clients maintaining prospects mancanis converted prospects maintaining managing sample inventory aid sales pitch answered customers questions addressed problems complaints person via phone improved profitability pipeline multiple marketing channels sales strategies social media car sales marketing ideas providing support program operations relates management personnel records files program services automated work processes gathering organizing maintaining accurate information communicate program status stakeholders support recommendations safran group outbound sales representative aston pa 062016 032017 outside business development position various selfmotivated entrepreneurial settings including retail event marketing sales professional strong promotion powers products services attentiveness great existing prospective clients communication capability interfaced daily key decision makers extreme patience genuine trained maintained knowledge personality adds team ecofriendly green remodeling products participated ongoing weekly training camps completed connections callers departments professionals protected company reputation built loyal client base working relentlessly resolve problems improve customer satisfaction planned executed trainings penetrated new market areas investigating competitor products services trends established sales goals strategies contributed increased growth sales profitability planned executed instore promotional events increase customer engagement sales revenues sold products services field power home remodeling company met exceeded quota regularly leveraging honesty professional knowledge discussed service levels customers potential upgrades maximized profit opportunities effectively managing time resources meet sales objectives deescalated customer issues concerns prompt followthru secured sales providing recommendations promote brand effectiveness product benefits identified business prospects cold calling networking marketing database leads participated incentive programs contests designed support achievement production goats goals achieved client loyalty quality productivity service proactive management developed productive relationships business representatives consulted closely uncover needs match available solutions identified potential customers evaluated market potential maintains professional network potential clients business opportunities maintained strong understanding competitors mission offerings presence assigned territory analyzing issues providing recommendations improve effectiveness efficiency work operations program support setting providing support program operations relates management personnel records files program services automated work processes nielsen company material handler hot springs ar 082015 012016 furniture handling shipping preparation stores customers physically demanding furniture weighing much 400lbs tracked movements handheld scanners daily production sheets keep records accurate followed customer instructions placement items special considerations handling unloaded cargo handtrucks maintaining clean safe organized warehouse areas alerted purchasing team shortages damaged goods identified unloading trucks attached identifying tag labels materials marked information cases bales containers responded jobrelated inquiries supervisor quickly professionally provided updates anticipated task completion times protected company inventory wellorganized secure storage areas communicated teammates supervisors potential hazards issues resolve together sorted cargo accurate shipment target locations preventing unnecessary delays promoting productivity recognized reported defective material equipment provided top product material delivery quality control eliminating downtime maximize revenue installed bracing padding strapping prevent load shifting materials damage cleaned maintained warehouse compliance osha safety standards secured items truck strapping protective padding protected items wrapping cling film padded moving blankets tape attached documents po receipts packing slips bill lading outbound shipments protected furniture disassembling easily damaged parts detaching headboards bed frames securing loose unstable components troc sales consultant indiana pa 072014 072015 mpt product sales service corporate store processed orders system coordinated product deliveries responded walkin requests assistance devised personalized solutions calling landed new customer accounts consistent combination perseverance dedicated cold calling exceptional service handled credit debit card payment processing complete purchasing experience listened customers understand needs refer optimal services maintained productive relationships existing customers exceptional followup sales sales close deals demonstrated products customer locations answering questions redirecting objections cultivated longterm relationships multiple industry clients accurately quoting prices credit terms bid specifications achieve customer objectives stayed current industry trends changes participated professional development opportunities strengthen product service knowledge introduced customers new offerings updated accounts expanded network attending industry events identifying pursuing leads establishing rapport new clients maintained knowledge current promotions exchange guidelines payment policies security practices applied practices consultative sales strategy assess client needs propose turnkey solutions align business objectives retained customers addressing resolving concerns knowledgeable speedy fashion greeted incoming customers provided expert sales service drive revenue provided training appropriate product selection fostered relationships customers expand customer base enhance loyalty retention developed professional sales presentations creatively communicate product quality market comparisons verizon wireless corporate retail sales consultant city state 062013 032014 verizon product sales service corporate store kept calm applied strong problemsolving interpersonal skills resolve conflicts provided every customer professional polite support sales service needs worked offsite locations find desired items customers maintained current store product promotional knowledge drive consistent sales processed payments maintained accurate drawers meet financial targets identified demand service offerings needs assessments handled cash check credit automatic debit card transactions 100 accuracy assisted customers checking system find merchandise locations arranging shipments delivery assessed conflicts identified solutions clients promptly taught junior employees meet operational sales goals proactive strategies worked oneonone employees motivate delivering constructive criticism busy retail environment activities honors national defense service medal letter appreciation usmc volunteered time animal shelters participated local food drives