professional summary jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom dedicated human resources professional offering 3 years success benefits administration employee relations performance management indepth understanding policy implementation affirmative action guidelines employment law compliance strong leader proven problem solving conflict resolution skills skills work complaint handling networking partnership development harassment investigation performance appraisal affirmative action guidelines equal employment opportunity eeo microsoft internet explorer employment data tracking adobe systems adobe photoshop applicant qualification microsoft office recruitment management adobe systems adobe dreamweaver microsoft sharepoint employee orientation google analytics retention program development leave absence transitions americans disabilities act ada policy interpretation candidate searching management consulting inperson telephone interviewing transfer coordination promotion coordination employment recordkeeping work history human resources generalist 052019 current tech air danville va advertising techniques microsoft dynamics google drive industryspecific hr regulations policy procedure writing termination documentation employee hiring tax software human resources management systems employee recognition managing employee relations judgment decisionmaking adp workforce analytical critical thinking wages salary time management corporate recruiting eligibility determinations learning strategies job specifications kronos timekeeping critical thinking employee relations investigations benefits administration coordination monitoring implemented supervised orientation procedures new hires provided guidance managers employees talent management payroll fmla benefits facilitated criminal background check process new hires met staff resolve difficult situations related performance conflict management liaised hr payroll coordinate manage employee leaves absence handled newhire orientation basic recruiting tasks bestinclass talent identification coached managers employee engagement documentation discipline performance improvement plans developed enforced company policy procedures relating human resources activity conducted career fairs screened resumes interviewed applicants build candidate pipelines enhance company culture conducted confidential investigations discrimination harassment workplace violence collaborated payroll complete upload pay data worked managers support proper wage hour compliance understood interpreted mediated human resources inquiries support administration human resources policies procedures programs processed unemployment claims acted company representative unemployment hearings explained administered medical insurance disability flexible spending accounts coached educated management throughout organization appropriate guidelines maintaining legallycompliant workplace provided advice leadership implementation hr policies procedures collective bargaining union agreements business rollouts managed employee rewards programs improved quality hiring decisions working hiring managers new comprehensive employment selection processes worked cooperatively collective bargaining union representatives management establish accurate job position descriptions classifications pay grades compensation shadowed employees determine accurate description duties skills required position conducted salary survey research exempt nonexempt positions implemented companys first sourcing tracking system facilitated initiative address disparities hiring racial ethnic minority applicants delivered strategic workforce planning benefits administration labor relations succession planning reporting systems built comprehensive employee recruiting strategy loss prevention associate 082017 052019 baldor food jessup md consulted store managers bases perform loss investigations prepared reports clients underwriters regarding property loss features recommendations improvement future needs increased company understanding loss control strategies onsite client training seminars implementation new programs provided loss control reporting prospects clients built strong partnerships gaining customer trust implementation viable loss control strategies introduced implanted viable loss control strategies maintaining strong partnerships trust customers worked clients risk management specialists provide meaningful solutions met client needs completed loss control surveys underwriting information evaluation established solid client base identifying company resources determining client risk factors promoting solutions alleviated risk potential provided meaningful solutions garnering teams risk management specialists meet client needs enhanced training processes clients departments increase overall functionality identified company resources determined client risk factors promoted solutions establish solid client base built solid client base identifying company resources determining client risk factors delivering risk management solutions developed launched onsite client training seminars foster understanding implementation loss control strategies developed presented training programs clients departments within company coached counseled new engineers client risk management internal underwriting issues sales associate 072015 082017 chicos fas inc torrance ca organized racks shelves maintain store visual appeal engage customers promote specific merchandise provided positive first impressions welcome existing new potential customers helped customers locate products checked store system merchandise sites answered customer questions regarding sizing accessories proper care merchandise engaged customers effectively build rapport lasting relationships prepared merchandise sales floor pricing tagging solved customer challenges offering relevant products services increased sales offering advice purchases promoting additional products maintained customer satisfaction quick professional handling product returns processed product returns assisted customers selections achieved perfect attendance ontime record implemented upselling strategies recommending accessories complementary purchases boost revenue trained developed new hires company processes product knowledge customer service selling techniques completed orders organized product deliveries meet customer timetables loaded unloaded merchandise using ladder pallet jack evaluated inventory delivery needs optimized strategies meet customer demands prepared large cash deposits zero discrepancies worked alongside retail representatives enhance product presentations advertising collateral applied security loss prevention training toward recognizing risks reducing store theft developed marketed sold full range products support services education bachelor applied arts human resources management 052017 jackson state university jackson ms