jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom summary successful consultant promotes aggressive drive toward organizational change research optimization systems development experience conferring employees management address problems internal controls procedures negatively impacting business operations focused reducing costs streamlining processes maximizing resource utilization skills research analysis multiunit operations management performance improvements project development lifecycle systems implementation ms office collaboration problem resolution teambuilding systems automation applications brand management project planning relationship building scope development resource planning critical thinking experience associate professor military science 032021 current f5 inc wa state program management leadership training capital improvement planning crossfunctional team management policyprogram development cost analysis savings schedule management quality assurance control stakeholder relations curriculum development strategic development strategic planning business management database management data management people skills optimized workflows 6 university departments military science automation digital transformation amending standard reporting procedures developed executed comprehensive lesson plans using instructional technology built leveraged partnerships colleges across csusb campus market rotc programs increase cross departmental opportunities developed directed internal messaging campaign positively change perception reputation army rotc department managed departmental budget payroll scholarship payments 15 students researched contacted subject matter experts consult research formulated wellstructured syllabus course content detail learning goals expected outcomes evaluated students individual abilities using tests personal interviews administered graded tests assignments evaluate student performance monitor progress maintained website containing schedule syllabus assignments links relevant sites integrated technology regular classroom use student engagement learning directed management program operations assisted teachers developing revising lessons productively reach students varying skill levels collaborated fellow staff members promote positive welcoming learning environment applied creative instruction methods promote student learning objectives developed delivered online training using software taught number type type distancelearning courses cultivated relationships community groups project stakeholders funding sources maximize program outreach helped team members improve productivity performance handson coaching order achieve company objectives improved crossdepartmental cooperation information communication processes providing presentations staff members administration business operations program manager 052019 022021 touro metairie la increased organizational efficiency 30 developing implementing digital standard operating procedures eliminated redundant reporting requirements identified key performance indicators optimized data delivery automating manual data acquisition processes collaborated operations knowledge management departments design create maintain optimal data pipeline architecture data structure enterprise data platform spearheaded transition record management platform used track student data performance indicators 5000 person organization zero cost created organizational training plan provided 1000 hours advanced soldier skills training 1500 soldiers 40 hours training trainers directly briefed csuite level army executives kpi progress digital transformation database security user training schedule provided consistent systematic identification communication risks consequences potential actions mitigate threatbased hazardbased environmentalbased risks senior management enable informed decision making implemented new internal pre postdeployment pandemic assessments better aligned allocated organizational resources coordinate soldier movements domestically internationally directing covid19 working group analyzing data threats risk profiles trained directly managed staff 6 evaluated managed performance reward processes correction processes employee development programs director 062017 052019 ally duluth ga led 500person organization deliver trained communications personnel army units globally increased soldier matriculation joint force 40 year year instituted comprehensive training plan integrated tactical technical skillsets resulting 20 increase throughput rate soldiers training year year conducted duediligence diagnostic audits driving multiple transformation programs projects process reengineering standardization developed supply materials discipline program governed use management administration 450k equipment coordinated army engineers contractors design adapt 5million facility house living office space company identified hired new staff coordinated ongoing technical tactical training personal development staff promoted employee buy organizational objectives conducting orientations new team members regular town hall meetings established employees communications strategy officer 173rd infantry brigade combat team planned implemented strategies increase funding various approaches oversaw staff financials key performance indicators manage business operations improved training reduce knowledge gaps eliminate performance roadblocks liaised stakeholders address issues implement solutions negotiated vendor pricing save equipment supplies costs created companys mission vision statements motivate employees improved staff morale optimizing workload support worklife balance developed department performance goals methods achieving milestones public relations manager 022016 012017 first american financial warrenville il drafted edited technical standard operating procedures cybersecurity network operations 5000member organization developed strategic communications campaigns using photo video social media narrative articles proactively engage nato allied partner nati international military exercises worked directly chief communications strategy officer design implement monitor assess communications strategies including messaging positioning stakeholder identification partnerships opportunities risk assessments impact evaluation built maintained relationships key consumer trade media strategized implemented public relations promotional programs strengthen brand support business goals managed crisis communications including emergency response strategies implementation oversaw strategic event planning including executive presentation materials visual presentations researched reacted expeditiously internal external communications needs collaborated crossfunctionally develop story angles thought leadership programs achieve maximum media exposure coordinated positive coverage pr including media interviews events sponsorships produced creative collateral successfully share communication strategies achieve public relations goals network infrastructure developer 092014 022016 amazoncom inc ashburn va documented asbuilts network architectures according established processes suggestions workflow improvements reviewed system logs determine usage levels bandwidth performance system security target inefficiencies implement appropriate solutions maintained production network according company slas fulfill agreedupon client specifications secured network systems establishing enforcing access control policies responded promptly information assurance notifications detect vulnerabilities protect clients researched network technology trends compared existing architecture present useful improvement suggestions clients met stakeholders presented indepth information hardware software products delivering expertise make appropriate purchasing decisions monitored network services metrics produced reports every timespan comprehensive overview performance engaged oncall rotation provide consistent service number customers installed supported maintained number file servers network access number users met departmental managers timeframe basis discuss project status determine action plans conducted scheduled maintenance every timeframe nonpeak hours uninterrupted service tracked network telephony devices performance load threshold metering delivered expert setup type phone systems call management systems number workstations interfaced line providers design order install maintain type type type links program manager 022014 082014 228th signal company city state provided technology consultation growing businesses making recommendations upgrading existing systems delivered consistent quality mentoring training onboarding teams contractors staff members achieved client vision objectives effective strategy development execution coordination management teams supported application development application support system integration system administration projects generating amount annually managed implementation application developments collaborating overseas technical teams oversaw type projects including requirements analysis milestone management stakeholder relations managed creation implementation type type improvements connected customers timeframe relate system changes integrate customer feedback improvement processes data center operations manager 082013 012014 228th signal company city state delivered consistent quality mentoring training onboarding teams contractors staff members achieved client vision objectives effective strategy development execution coordination management teams supported application development application support system integration system administration projects generating amount annually streamlined established processes implementing client employee feedback oversaw type projects including requirements analysis milestone management stakeholder relations connected customers timeframe relate system changes integrate customer feedback improvement processes managed creation implementation type type improvements managed number software engineers system administrators noc operators qa engineers project managers globally managed several satellite locations maintaining secure operational corporate infrastructure technique skill worked closely team members deliver project requirements develop solutions meet deadlines education training mba information technology 052021 webster university st louis mo master arts information technology management 052021 webster university st louis mo bachelor arts international relations 052010 claremont mckenna college claremont ca websites portfolios profiles certifications project management professional project management institute 2018 current security comptia 2013 current network comptia 2013 current