tobin schowalter 7456 hiram pines detroit mi phone 1 555 984 3972 experience senior health fitness program manager education skills houston tx 122013present develop safe effective exercise programs provide general supervision work client establish goals facility assist members reaching personal training goals manage facility budgets supplies programming group exercise working knowledge computers word excel powerpoint administer fitness assessments provide results counseling develop implement creative incentive health promotion programs health fitness program manager dallas tx 062010092013 create market manage recreation programs camps supervise facility staff provide ongoing training growth opportunities interact client members establish mutually beneficial relationships develop annual program plans ensure ongoing member engagement develop implement membership promotion retention programs provide superior customer service assist members reaching personal fitness goals fitness program manager phoenix az 092005032010 submits employment forms payroll records billing worksheets accurately according contract provisions healthfitness policies manages program activities accordance healthfitness operational quality safety service standards ensures contract compliance manages client relationship ensure high customer satisfaction maintained health fitness value reinforced manages fitness center program activities accordance health fitness operational quality safety service standards lead ongoing client communication including reports meetings monitor evaluate aspects program ensure program success growth oriented ball state university bachelors degree fitness strong leadership team management interpersonal customer service skills including ability motivate others strong interpersonal customer service skills including ability motivate others excellent customer service skills good computer literacy skills ability teach multiple group exercise formats yoga personable positive attitude good organizational skills strong communication skills ability lead manage operate fitness center highly organized