professional summary jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom innovative human resources executive demonstrates talent turning around flagging operations spearheading growth proactive leadership experienced hris datadriven approaches personnel management benefits administration organizational development record success improving recruitment retention skills compensation benefits succession planning conflict resolution team building records management organizational development recruitment strategies benefits administration microsoft office proficiency file records management training mentoring benefits compensation labor negotiations payroll coordination workforce improvements recruitment personnel recruitment equal opportunities facilitation benefits compensation management training development work history human resources manager 012020 current caliburn international pensacola fl implemented performance review motivational strategies elevate hr team results monitored handled employee claims involving performancebased harassment incidents motivated employees special events incentive programs constructive feedback collaborated legal compliance teams review paperwork obtain feedback procure available information new training processes devised hiring recruitment policies numberemployee company streamlined hr efficiencies coordinated new hire orientations provided onboarding training number new employees collaborated senior management performed benefits analysis corrective action planning bigpicture data capturing directed job fairs bring local talent long term seasonal positions coordinated senior leadership handled managerial needs implementing fresh solutions business strategies led strategically directed team human resources professionals maintained payroll benefits employees various locations diminished financial discrepancies expert program management evaluated training program success presented strategic improvement recommendations upper management conducted companywide town hall meetings convey updates maintained company compliance local state federal laws addition established organizational standards leveraged costeffective digital systems manage payroll benefit programs automated office operations managing client correspondence record tracking data communications maintained optimal staffing levels tracking vacancies initiating recruitment interview processes identify qualified candidates provided guidance policies procedures harmonize responses provide appropriate investigation actions reach resolution grievances updated training processes reviewing existing documentation leveraging feedback associates working legal compliance teams maintained current knowledge industry regulations legislation amend policies promote compliance educated management successful policy implementation enforcement actions prevent employee legal entanglements briefed new hires essential job information company policies employment benefits job duties facilitated communication coordination employees management keep parties informed discovered resolved complex employee issues affected management business decisions adhered federal state guidelines managed payroll benefits number employees provided resolution complex confidential issues coordinated activities human resources team distributing resources personnel effectively across organization meet hr needs recruited top talent maximize profitability streamlined complaint response management providing guidance policies ensuring appropriate accurate investigation processes hucian resources administrator dorel industries inc san bruno ca 082018 102019 liaised multiple business divisions improve communications directed controlled 401k medical dental vision benefit packages prepared new hire letters employee contracts corporate policies managed benefits enrollment answering questions aiding employees login details handled onboarding process newly hired employees included distribution paperwork oversaw hiring staffing labor law compliance coordinated ongoing technical training personal development classes staff members streamlined hr efficiencies coordinated new hire orientations provided onboarding training number new employees updated hr database new employee information changes benefits details oversaw exit interviews offboarding process resigned terminated employees improved office efficiency effectively managing internal communications correspondence hucian resources executive assistant arc seneca cayuga ithaca ny 092017 032018 delivered friendly assistance new hires throughout interviewing hiring process filed paperwork sorted delivered mail maintained office organization recruited screened qualified potential employees efficiently delivered personnel information management speedy corrective action assisted onboarding process number new hires maintained scheduled complex calendars assisted meetings presentations within company recruited hired qualified candidates vacant new positions sparked productivity setting itineraries scheduling appointments managed employee exit interviews paperwork prepared monthly weekly daily logs using microsoft office suite set orientations initial training new employees compiled employee records individual departments maintain central files processed documentation employee actions new hires grievance resolutions terminations converted employee status temporary permanent tracked various statistics kept detailed records support human resources department 042014 092017 customer account manager ait worldwide logistics dallas tx handled complaints provided appropriate solutions alternatives within appropriate timeframes followed achieve resolution organized daily workflow assessed appropriate staffing provide optimal service communicated approximately number clients daily understand needs explain product value drafted letters charts financial reports keep staff informed progress evaluated customers potential needs make appropriate recommendations maintained client files sales contracts records client interactions client notes information used software software keep accurate records pertaining inventory account notes tracked maintained orders guarantee prompt successful delivery merchandise customers partnered business leaders deliver services support company objectives consistent corporate values scheduled attended meetings clients prospective clients requested performed duties provided service accordance established operating procedures company policies built client relationships responding inquiries identifying assessing clients needs resolving problems following potential existing clients secured ontime payments collected delinquent accounts tailored payment plans education bachelor science human resources development training 122012 idaho state university pocatello id dual degree corporate training professional technical education emphasis technical grant writing certifications shrmsociety human resource management certification area certification training timeframe