jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom summary upbeat customerfocused sales associate 44 years experience retail environments flexible approachable strong organizational time management skills delivers memorable guest experience welcoming interactions extensive product knowledge locating merchandise building customer relationships loyalty skills energy physical stamina merchandise receiving handling experience apparel sales associate 052021 current bass pro shops ammon id recovered clothing items fitting rooms returned specified department areas facilitated positive guest experiences promptly locating desired items customers followed company standards merchandise presentation planograms best apparel displays ticketed items pricing markdowns restocked sales floor according merchandising plan performed stock processing filling stocking floor racks backstock racks coordinated merchandised seasonal collections designs based trending styles organized store returning merchandise proper areas restocked displays unboxed new merchandise restocked shelves appealing organized arrangements promote items head cashier 052007 052021 lowes companies inc hopkinsville ky helped customers find specific products answered questions offered product advice trained new team members cash register operation stock procedures customer services processed payments promptly customers exceed productivity standards helped purchases signed customers rewards program authorized discounts special actions resolve customer disputes maintain satisfaction assisted management developing managing employee improvement strategies encourage exceptional performance staff monitored cash drawers multiple checkout stations confirm adequate cash supply prepared cash deposits balanced store safe opening closing business processed refunds worn damaged broken merchandise directed trash removal sanitation procedures keep aisles register area organized performed merchandising signage updates weekly seasonal promotional changes oversaw work cashiers identify strengths weaknesses customer service payment processing merchandising plans tracked company inventories moved excess stock arranged products improve sales managed employee scheduling according availability forecasted customer levels labor cost controls assisted training new cashiers customer service team members increase speed onboarding reviewed completed orders efficiently bagged easy carrying access customers reviewed stock levels shelves pulled new inventory stockroom replenish floor rotated merchandised products pointofsale improve impulse buy rate taught employees use registers merchandising stock satisfaction diverse customer needs answered customer questions provided store information customer service associate 102003 052007 circle k stores inc north augusta sc supported customer service goals enhanced relations friendly knowledgeable positive communication delivered fast friendly knowledgeable service routine questions service complaints educated customers special pricing opportunities company offerings assisted customers making payments establishing payment plans bring accounts current upheld quality control policies procedures increase customer satisfaction addressed inquiries resolved customer issues managed customer relations troubleshot shortages overages support quality control efforts handled large amounts cash balanced cash drawer daily within prescribed balancing guidelines improved customer service wait times mitigate complaints frontend manager 061979 042003 kmart supercenter city state managed cash flow store including cashier operations bookkeeping security cultivated strong customer relations developed effective customer service standards handled payment processing provided customers receipts proper bills change managed customer complaints rectified issues complete satisfaction put together schedule floor staff according skill sets coverage needs welcomed large volume guests improved overall customer service helped employees perform peak productivity moraleboosting programs motivational techniques mentored new employees task task delivered constructive feedback increase understanding job duties evaluated financial reports trend forecasts created optimized employee schedules shift coverage high school diploma 061979 east burke high school connelly springs nc education training