summary jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom organized motivated employee eager apply time management organizational skills various environments seeking entrylevel opportunities expand skills facilitating company growth skills interdisciplinary teamwork patient relationship management quality improvements document management experience advocate great circle springfield mo completed reports paperwork documentation accurately time identified appropriate community resources provided referrals services identified appropriate community resources provided clients referrals 012021 current built knowledge resources available victims either private groups publicly sponsored programs community resources responded hotline calls offering assistance support information assessing needs transported clients appointments court hearings delivering compassionate continued support difficult situations built trust rapport victims violent crimes remaining calm compassionate variety situations developed plans meet needs families concerning education skills front desk agent sage hospitality resources llp alexandria va 022018 current welcomed patrons front desk engaged friendly conversations conducting checkin process greeted incoming guests warmly issued room keys shared information policies amenities posted charges updated accounts issued bills departing guests handled payment processing provided customers receipts proper bills change completed endofday reporting balanced registers maintain financial accuracy received incoming calls coordinated hotel staff fulfill requests resolve issues responded inquiries room requests made online phone email balanced accounts conducted nightly audits keep bookkeeping current input customer data reservation software made immediate updates reflect room changes registration clerk clarion hospital clarion pa 062019 112021 welcomed patients facility assisted registration signin process responded incoming department phone calls directed callers appropriate team members based need processed cash debit credit card payments services rendered printed receipts detailing services explained forms documents patients guardians family members distributing copies confirming comprehension registered patients outpatient procedures emergency services asked various questions clients obtain information necessary paperwork carefully checked insurance information benefits coverage input preauthorization documents system maintained hipaa compliance integrity hospital policies procedures adhered hipaa guidelines maintained integrity hospital policies procedures worked nurses clinic staff process patients direct appropriate departments collaborated nurses personnel process patient paperwork direct appropriate departments laooratory technician iconma llc va state 072017 062019 collected labeled stored lab samples according laboratory specifications supervised cleaning maintenance laboratory equipment prevent errors breakdowns prepared test samples obtained recorded test data accordance standards communicated outside parties laboratory management regarding test results completed lab tests communicated results supervising staff maintained calibrated troubleshot ph probes ec meters balances automatic pipettes diluters internship student intel corp allentown pa 062016 122016 shadowed staff learned advanced work completed thorough research different topics prepared reports detailing information obtained relevant insights kept busy schedule work studies maintain class standing internship eligibility supported projects keeping files organized sharing communications preparing spaces meetings helped staff members writing correspondence restocking supplies administrative needs demonstrated enthusiasm strong communication skill remaining open learning new things every day adhered strict security protocols protect data confidentiality administrative assistant food drug administration city state 092003 092005 organized maintained filing document management systems coordinating archiving purging files handled management communication executives taking making telephone calls reviewing prioritizing mail composing typing correspondence updated details company database keying customer contacts delivery dates maintained inventory supply closet prevent shortages directed customer communication appropriate department personnel monitored attendance records taking note staff vacation time sick days personal days arranged travel hotel accommodations international domestic business meetings trips developed administrative processes achieve organizational objectives improve office efficiency education bachelor science public health 122020 training new mexico state university las cruces nm ascociate applied science public health 062018 new mexico state university dona ana community college las cruces nm ascociate arts secretarial studies office administration 062002 kumasi technical university kumasi ghana high school diploma 061993 agogo state high agogo ghana languages english twi negotiated negotiated training health insurance portability accountability act hipaa training 2021 vendor risk management training training 2021 nist risk management frame work fisma training 2021