jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom professional summary obtain position associate peopleoriented organization maximize customerservice experience challenging environment achieve corporate goals skills bilingual active listening customer focus leadership prioritizing computer proficiency work history patient advocate 2017 current medstar health germantown md trained epic system responsible data entry professional phone etiquette excellent communication skills works well pressure verified patients eligibility claims status insurance agencies prepared patient charts preadmissions consent forms necessary assisted maintenance medical charts andor electronic medical record filing outpatient orders release information authorization forms others treated patients families visitors peers staff providers pleasant courteous manner managed wide variety customer service administrative tasks resolve customer issues quickly efficiently ensured hipaa compliance administrative secretary 052015 062017 rogers memorial hospital walnut creek ca manage real estate documentation handling processing real estate listings sales closings modifications extensions miscellaneous transport information different multiple listing services marketing company listings scheduling showing appointments real estate agents company listings answering customer inquiries assist customer service transmit organize facsimiles assist management staff processing earnestchecks general clerical duties managercashier 122013 062015 el tesoro restaurant city state accomplish objectives recruiting selecting orienting training planning enforcing policies procedures restaurant preparing completing objective plans implementing production productivity quality customer service updating job knowledge participating educational opportunities helping employees meet goals working efficiently together professional work place education certificate trained interpreter currrent dupage federation human services lombard il associate applied science education current college dupage 425 22nd st glen ellyn 36gpa member phi theta kappa honors society high school diploma 2014 community high school 326 joliet st west chicago il 60185