laurie q analyst 333 analysis road new york ny 10003 5555555555 laurieqanalystanalystcom primary skills business process analysis improvement solid understanding automated human resource processes requirement specifications gathering documentation familiarity oraclebased peoplesoft enterprise applications extensive experience planning documents report writing usabilityfocused functional design testing business experience blanchard university information technology 2011present senior business analyst managed redesign onboarding processes oraclebased peoplesoft human resources system oversaw requirements gathering focus groups workflow upgrade peoplesoft hr system developed user documentation well scripts functional usability testing system training city new york controllers division 20092011 senior business analyst documented business processes related external partners including banks clearing houses researched documented existing business processes legacy peoplesoft financial system led processimprovement focus groups part functional redesign peoplesoft financial system wall street bank eservices division esdiv 20062009 independent consultant created plan implementing new webbased technology startup existing enterprise hr system managed functional portion esdivs hr system implementation including requirement specification gathering processflow documentation testing training new hr application worked esdiv technical staff dbas java programmers design new user interfaces hr system emphasis usability human factors dr oz school medicine 2000 independent consultant led business process redesign system migration part merger judge judy school medicine managed 4person team business process consultants directed schoolwide user communications training migration synthesized edited process flow documentation scripts training modules conducted individualized user testing department affected migration education shark tank school business 1999 mba organizational development minor finance city university new york 1995 ba psychology minor accounting computer skills ms office word access excel powerpoint ms project ms visio html