professional summary jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom wellrounded exceptional analytical innovative imaginative problemsolving skills bringing years experience expertise missions human services highly observant detailoriented strong followthrough analytical approach caring skilled passionate positively impacting programs helping participants providing expert support wellorganized resourceful detailoriented conscientious approach skills due diligence action planning civil rights investigator discrimination harassment retaliation sexual harassment work place violence investigations work history bureau civil affairs investigator education ethical honest detailed report writing 082018 current new hanover county manager wilmington nc currently assigned investigate 1work place violence complaints bureau internal investigations 2 civil rights complaints bureau civil affairs substantiated validity admissibility evidence preserved data integrity court hearings identified labels stored evidence properly verify safe secure pursued leads complaints referrals determine occurrence criminal activities researched criminal cases led investigations determine appropriate course proceedings questioned consulted subjects witnesses information pertaining criminal cases developed presentation training materials educate colleagues administration civil rights violations sexual harassment work place violence carefully documented statements observations evidentiary materials directed investigations crimes sexual assault workplace violence conducted thorough facetoface interviews employers third party individuals suspects documented investigative findings conducted interviews witnesses clients collected analyzed interpreted information documentation physical evidence associated investigations secured evidentiary information reinforce findings original claims documented findings prepared detailed reports conducted impartial investigations complaints employees collected information pertaining criminal proceedings performed investigations resolve cases collaborated federal agencies investigations kept current agency state policies rules regulations statutes presented information professional forums conferences associations hloman services caseworker state illinoisdepartment human services city state described procedures requirements benefits clients interested parties 062013 082018 kept established comprehensive case files support proper documentation record retention interviewed applicants services supported application completion necessary utilized complex client management systems digital manual maintained sensitive information highly encrypted databases established positive relationships aid recipients assessed goals working hard address individual needs tailor services suit understood recognized signs physical substance abuse patterns debilitating circumstances assessed barriers strengths needs family worked quickly remediate acted mandatory reporter abuse confidential conscious manner prepared documents review completion service applicants supporting completion responding questions inputted information obtained quantitative qualitative data client details provide services requested worked others manage numerous competing interests simultaneously delegate accordingly maximize productivity adhered strict client confidentiality laws sitespecific procedures uphold privacy provide best experience possible worked clients improve life choices maximize benefits programs determined needed relevant interventions based clients cognitive abilities current needs identified service gaps located needed resources individuals including housing work placement support detailed program operations participant activities comprehensive recordkeeping educated potential participants available services processes engage program outreach coordinated referrals direct support clients miosion member church god christ youth mission yoam city state 062008 062011 worked yoam auxiliary department missions church god christ inc mandatory training following approval participation volunteer elect yoam team member dominican republic 2008 south africa johannesburg cape town 2009 haiti 2010 guyana south america 2011 role yoam minister youths adults foreign country every summer support work involvement yoam support local pastors vision missions home abroad trips usually last two weeks daily yoam schedule includes early morning devotions debriefings breakfast building projects vacation bible school food clothes medicine distribution street ministry dinner nightly evangelistic services present gospel jesus christ encourage commitment jesus christ bachelor arts philosophy criminal justice northeastern illinois university chicago il certificate merit award neiu symposium deans list ascociate arts english malcolm x college chicago il deans list 2003 2004 member phi theta kappa international honor society inductee allusa academic team