jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom summary personable friendly solutionoriented contractor 15 years experience service support customerfocused team player offering expertise conflict mediation construction automotive skills time management sales dedicated customer loyalty satisfaction reliable customer service representative extensive track record demanding sales account management environments strong presenter communicator problem resolutionist able work effectively productively diverse customers individual needs cheerful upbeat professional history exceeding customer service expectations calm composed stressful situations capable reducing customer dissatisfaction acknowledgment decisive communication focused solutions responsible construction contractor 15 years experience construction motivated capable getting along well others completing difficult tasks timely manner indepth knowledge construction automotive equipment operations skilled laying installing brick block stone tile related materials mixing cement sand water produce concrete grout slurry skills organizational strengths quality control customer relations business development understanding project management abilities shipping receiving understanding call center experience crossfunctional collaboration schedule mastery direct sales product organization employee coaching transportation solution development highenergy attitude experience construction contractor 032012 current railworks jacksonville fl customer service data evaluation system implementation contract development materials transport inbound outbound calling instore support route management store maintenance senior leadership support inventory control stockroom procedures office equipment proficiency trained complete skilled job tasks project management construction fields decreased safety accidents closely monitoring coworkers deligated tasks construction areas measured job sites recorded distances marked locations help prepare sites planned operations compiled job costs prepare accurate project estimates management clients using solid works dug ditches trenches target locations backfilled excavations planned commercial residential construction projects analyzing width length areas determined individual wellhoned skills construction customer service management effective forman willing work available shift demonstrating expertise construction sales constructed removed support structures scaffolding ramps braces loaded unloaded vehicles supplies needed job sites kept accurate daily counts materials used mixed poured spread concrete asphalt materials high accuracy meet project requirements built disassembled scaffolds bracing barricades assist large small construction activities collaborated building inspectors complete largescale construction projects promoting teamoriented atmosphere implemented waste management procedures recycling materials cutting costs projects helped craft workers general laborers logistics workers bringing materials moving equipment carrying basic tasks leveled earth around completed work provide proper drainage protect underground piping ready ground planned landscaping followed plans orders technical specifications complete accurate work met project specifications codes quality standards read understood specifications drawings blueprints complete accurate highquality work trained plumbing carpentry painting plastering machine servicing installation operated overhead lifts move equipment work materials focused teamoriented forman great skills new construction renovationremodels experienced residential commercial construction capable multitasking projects considered dedicated responsible highly communicative used organizational skills meet productivity requirements used various construction tools machinery including lifts heavy machinery complete tasks demolition projects new construction projects managed maintenance schedules various equipment increase lifespan cut overall spending 84 foreman 042017 092019 leslies pool supplies dba milford ct analyzed job sites daily mitigate risks workers visitors recorded supplies parts equipment employee work hours every job diagnosed corrected malfunctions equipment machinery estimated time employee needs material costs projects worked suppliers maintain material flow project phases supervised material usage contractor hours keep projects line budgets managed team member schedules individual assignments work crew planned delegated work meet planned project production goals reported supervisors weekly regarding project progress site problems labor status monitored parts equipment used job sites supported budget project goals keeping balanced inventory directed production phases initial estimate final quality check delivery evaluated schedules orders forecasts plan operational processes meet timetables communicated positively employees demonstrating high company standards mitigating issues immediately purchased highquality project materials sourcing reliable local suppliers negotiated deals materials suppliers stay within budgeted costs customer service wilson sons building supply city state delivered high level service support customer paving way future business opportunities collected customer feedback recommended procedural product changes enhance future service delivery answered customer questions addressed concerns resulting number reduction complaint calls routinely prepared evaluated crm reports identify problems areas improvement developed implemented monitored programs maximize customer satisfaction manage onsite customer service representatives prepared sold broad range customized merchandise individuals commercial accounts delivered fast friendly knowledgeable service routine questions service complaints consulted customers determine best methods resolve service billing issues education training high school diploma 052006 russell county high school russell springs ky ffa vica member ranked top 10 class 38 gpa