jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom summary highly motivated sales associate extensive customer service sales experience outgoing sales professional track record driving increased sales improving buying experience elevating company profile target market microsoft office excel word powerpoint access outlook skills accomplishments business analyst 092016 present experience rowe price baltimore md performed various analysis interpretation member enrollment data received system information business analyst iis improve efficiency accuracy processes used work policies procedures correct system errors identified opportunities recommend actions improve efficiency accuracy processes reviewed regular periodic processing reports ensure transactions associated enrollments disenrollments accepted performed detail analysis assigned projects recommending potential business solutions assisting implementation meet project deadlines assigned system projects assisted team members training new work process attend led weekly meetings regarding system changes processes etc interpreted applied state requirements correcting system issues worked complex queues resolve redirect errors exceptions maintained data integrity member enrollment records transmitted marketplace overseen data updates rate impact changes marketplace membership lead research reconciliation disparities marketplace files internal systems coordinate responses served sme subject matter expert resource enrollment analysts assisted complex internal external inquiries regarding enrollment cb financial analyst 122012082014 altice usa windham oh consolidated analyzed financial data budgets income statement forecasts etc taken account companys goals financial standing provided creative alternatives recommendations reduce costs improve financial performance assembled summarized data structure sophisticated reports financial status risks developed financial models conducted benchmarking process analysis conducted business studies past future comparative performance developed forecasting models identified trends advise company recommended actions based sound analysis tracked determined financial status analyzing actual results comparison forecasts reconciled transactions comparing correcting data gained updated job knowledge remain informed novelty field consulted management guide influence long term strategic decisionmaking within broadest scope processed improvement policy development initiatives impact function company community waiver 042012092016 rainbow junction city state assisted residents bathingshowering hair care mouth care nail care dressing toileting needs etc administered prescribed medications ordered documented medication administration according policy procedure observed reported resident behavior overall condition changes including weight changes signs injury neglect participated andor lead leisure activities based spiritual emotional physical intellectual social needs individuals groups assisted elderlyresidents participate activities interest assisted aspects kitchen dining room tasks associated resident meals including meal prep work meal completion serving setting tables cleaning taking trash etc performed housekeeping responsibilities related duties including daily cleaning resident bathrooms weeklyindividualized room cleaning weekly andor needed personal laundry assisted ensuring safe home environment elderlyresidents family members coworkers participated data collection performance improvement reporting processes asked attended continuing education activities needed comply state regulations maintained high ethical standards displayed caring respectful attitude addressing andor assisting residents family members coworkers ensured confidentiality resident health information accordance hipaa attended participated regularly scheduled staff meetings bachelors business finance december 14 2012 henderson state university finance masters business finance march 30 2015 ashford university finance education training managerial accounting managerial finance managerial marketing managerial economics operations management financial investments interests held various positions undergrad term theta alpha chapter phi beta sigma fraternity inc henderson state university active community service city highway clean adopt highway program arkadelphia ar komen race cure march babies community service project help start henderson state university first mentoring program gurdon middle school voted department mvp centene severed champion team help raise employee survey score skills benchmarking budgets business analyst ii business solutions interpersonal communication skills data collection decisionmaking detail oriented economics fax machines finance financial forecasting interpretation investments laundry team building managerial managerial accounting marketing meal prep medication administration meetings access excel microsoft office outlook powerpoint word office equipment operations management bathing photocopier policies policy development process analysis processes reporting research sound strategic tables toileting typing 50 wpm well organized written additional information honors activities held various positions undergrad term theta alpha chapter phi beta sigma fraternity inc henderson state university active community service city highway clean adopt highway program arkadelphia ar komen race cure march babies community service project help start henderson state university first mentoring program gurdon middle school voted department mvp centene severed champion team help raise employee survey score