jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom professional summary motivated web designer adept conceptualizing designing maintaining product interfaces foster exceptional user experiences dedicated creator extremely accessible user interfaces aesthetically pleasing visual designs skilled generating sites desktop mobile browsers combines accepted best practices creative innovation produce beautiful functional results skills ux architecture web development projects video file editing content marketing website optimization website navigation technical analysis ad development data management adaptability sem trend knowledge technical writing javascript html education 062017 062015 102021 work history bachelor science psychology university central florida orlando fl associate health sciences communications florida international university miami fl fundamentals oral communication interpersonal communications skills critical thinking intro mass communications college algebra introduction business skills critical writing understanding diversity principles macroeconomics psychology certificaiton uxui design coursera 102019 current web designer business consultant forrester research inc austin tx created complex profession websites clients using javascript html coding digital marketing via social media platforms developed creative design marketing packages including print materials brochures banners signs created aestheticallypleasing advertisements complemented products demonstrated ability take various roles including graphics assistant graphics specialist provide range across projects coordinated created scheduled content designs periodic updates company website applied creative expertise present marketing concepts met customers present mockups collect information adjustments designed website layouts templates unique branded looks 062017 102019 account manager iii paylocity corporation city state communicated delivered memorable customer interaction directly high revenue clients critical payroll hr issuesneeds handle critical cases help desk salesforcejira correct issues within user interface worked team based environment daily upgrades softwareupdates taxes requires staying current strategiesresolutions responsible resolving new complications clients well proactive followups escalated clients 24 hour solution turnaround time urgent clients 4 hour turnaround time troubleshooting consists testing multiple environments replicating implementing theory resolve must tested confirmed prior responding client partnered different teams provide resolution accuracy departments tax banking state local agencies extensive payroll advising walkthrough utilizing zoom meetings trainings 062015 062017 revel pos trainer frontier communications city state identified solved technical issues variety diagnostic tools remained uptodate latest technologies solutions applicable company products managed call flow responded technical support needs customers managed wide variety customer service administrative tasks resolve customer issues quickly efficiently ensured superior customer experience addressing customer concerns demonstrating empathy resolving problems spot participated green belt projects better system functionality company procedures learning development trainer revel support trained led technical support teams 20 support specialists