jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom professional summary knowledgeable human resources manager develops maintains effective relationships broad group stakeholders foster trust influence key staff development decisions delivers results difficult conditions demonstrates balanced judgment possesses strong organizational skills manage assess review human resources activities human resources procedures employee relations oversight administering disciplinary procedures health safety programs forecasting employment needs crossfunctional collaboration statistical data analysis training needs analysis skills employee guidance hiring trends analysis workforce improvements hr strategy compliance employment record verification employee engagement strategies work history area human resources manager 122015 current autokiniton bellevue oh consulted reviewed grievances handled investigations analyses prepare answers resolutions analyzed statistical data reports identify causes workplace turnover developed solutions increase retention collaborated management identify resolve staff problems concerns support job satisfaction productivity assisted leadership development reinforcement organizational strategies structure processes offered counsel guidance employee relations issues interpreted company policies procedures guidelines encourage consistency maintained company compliance local state federal laws addition established organizational standards motivated employees special events incentive programs constructive feedback coordinated senior leadership handled managerial needs implementing fresh solutions business strategies implemented performance review motivational strategies elevate hr team results collaborated senior management performed benefits analysis corrective action planning bigpicture data capturing evaluated training program success presented strategic improvement recommendations upper management monitored handled employee claims involving performancebased harassment incidents conducted companywide town hall meetings convey updates expanded operational bases increased revenues developing integrating business plans store manager 072012 122015 goodwill industries southeast wisconsin inc bartlett il managed inventory control cash control store opening closing procedures managed store employees successfully fastpaced environment proactive communication positive feedback completed point sale opening closing procedures maximized sales minimized shrinkage excellent customer service adherence standard practices coached sales associates product specifications sales incentives selling techniques significantly increasing customer satisfaction ratings set effective store schedules based forecasted customer levels individual employee knowledge service requirements reviewed monitored scheduling purchases expenses maintain quarterly budget promoted team collaboration performance efficiency fostering healthy environments focused mutual success merchandising manager 072010 072012 bunge emporia ks set sales quotas established performance expectations visited retailers optimize sales customer service planned sales cycles develop service accounts using product marketing prospecting promotion merchandising product awareness placement oversaw inventory counts timespan maintain stock records account shrinkage organized meetings number staff members discuss upcoming promotions key strategies tasks assistant store manager 092008 062010 jack flash arthur il maintained positive customer relationships responding quickly customer service inquiries managed opening closing procedures recommended changes enhance efficiency daily activities responded customer concerns working manager significantly raise customer satisfaction ratings supervised evaluated staff enabling improve skills achieve daily objectives attain advancement interviewed hired trained staff associates equipped comply company policies procedures coached sales associates product specifications sales incentives selling techniques significantly increasing customer satisfaction ratings associate arts sales marketing 081998 kbbz germany arabic negotiated education languages german negotiated