professional summary jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom detailoriented clinical medical assisting major 42 gpa successfully completing 2020 also highly skilled emt 38 completing basic course december 2022 10 years work experience aiming leverage proven knowledge clinical services data collection analysis patient safety skills successfully fill medical role company frequently praised diligent peers relied upon help company achieve goals wellqualified proven success improving operations solving problems highly proficient building lasting relationships key decision makers customers team members company goals ready leverage training experience take new professional challenges skills highly skilled blood draw proficient microsoft office applications emr knowledgeable personnel documentation verification employment law work history human resources assistant 032021 current hachette book group usa north adams benefits explanations company policies procedures training advertising techniques processing grievance documentation filed paperwork sorted delivered mail maintained office organization organized new employee orientation schedules new hires delivered friendly assistance new hires throughout interviewing hiring process screened applicant resumes coordinated phone inperson interviews created completed personnel action forms hires terminations title changes terminations administered compensation benefits performance management systems safety recreation programs assisted onboarding process 2040 new hires 6month time frame delivered friendly assistance new hires throughout interviewing hiring process filed paperwork sorted delivered mail maintained office organization recruited screened qualified potential employees tracked various statistics kept detailed records support human resources department converted employee status temporary permanent assigned work activities staff related employment compensation labor relations employee relations reduced workers compensation claims instituting corporate safety training program compiled employee records individual departments maintain central files helped employees register benefits programs using online portals organized new employee orientation schedules new hires patient registration representative 012020 032021 good shepherd hospice middle island ny greet persons entering establishment determine nature purpose visit direct escort specific destinations operate telephone switchboard answer screen forward calls providing information taking messages scheduling appointments file maintain records provide information establishment location departments offices employees within organization services provided schedule appointments maintain update appointment calendars set patients system documenting key data confirming eligibility verifying insurance benefits collected payments copays customers using large variety insurance programs adjusting amounts based specific plan directives accurately inputted patient insurance information companys computer system using software collected payments copays customers using large variety insurance programs adjusting amounts based specific plan directives explained financial responsibilities patients well payment options potential collection procedures imposed upon patients responsible parties visited patients rooms collect insurance financial information required registrations set patients system documenting key data confirming eligibility verifying insurance benefits arranged transfers outside facilities communicating effectively facility representatives physicians nursing staff distributed informational materials necessary forms hospital procedures patients scheduled 40 daily appointments using computerized calendars took reservations physicians office staff coordinate bed placements scheduled unscheduled patients identified nonparticipating outofnetwork insurance plans worked patients providers address situations managed office bookkeeping insurance billing patient payments scheduled patient appointments respective doctors calendars followed reminder phone calls greeted visitors initiated triage processes clients streamline patient flow organized maintained patient chart filing system promote quick data finding staff donor processor 022018 012020 grifols inc camden nj conduct chemical analyses body fluids blood urine using microscope automatic analyzer detect abnormalities diseases enter findings computer examine cells stained dye locate abnormalities set maintain calibrate clean test sterility medical laboratory equipment consult pathologist determine final diagnosis abnormal cells found assisted donors person phone answering questions reviewed donor card complete accurate information confirmed donor acceptability cleaned disinfected surfaces equipment spaces according procedures frequency schedule completed quality control assessment equipment used donor screening process medical assistantreceptionist 012016 022018 pomona valley hospital pomona ca answer telephones direct calls appropriate staff greet visitors ascertain purpose visit direct appropriate staff complete insurance claim forms record patients medical history vital statistics information test results medical records prepare treatment rooms patient examinations keeping rooms neat clean interview patients obtain medical information measure vital signs weight height assisted routine checks diagnostic testing collecting processing specimens directed patients exam rooms fielded questions prepared physician examinations documented vital signs health history patients clinic hospital environments education clinical medical assisting 012020 remington college memphis tn gpa 42 certificate emergency medical technician 122021 arkansas state university state university ar certifications phlebotomy aed certified cpr certified