jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom summary ambitiously pursuing new avenue eager develop knowledge career challenges adaptable driven strong work ethic attention detail ability thrive teambased individually motivated settings looking tackle new responsibilities build upon experience long term career skills detail oriented developed record keeping organizational skills accustomed fast paced customer service based industries office settings customer relationship skills familiar medical terminology icd9 icd10 codes life medical insurance hold edit billing medical documentation experience hipaa compliant confidentiality data security techsavvy adept chat email phone communication ms office applications multitasking capabilities ability prioritize multiple critical tasks experience lifehealth insurance agent conservation 082022 current valley ymca goodyear az sold life insurance policies via telephone zoom assisted agents underwriting knowledgeable practice hipaa confidentially policyholders specialized retention keep policies active paying complete underwriting requirements requested provided leadership training new agents regarding industry practices company policies interviewed prospective clients gather information financial needs discuss existing coverage contacted underwriters submitted forms requirements obtain coverage strengthened traceability developing organization systems keeping records reports agendas rewrote reinstated insurance policies following underwriting business rules wrote field representatives medical personnel others obtain information explain company underwriting policies discuss customer conducted accurate thorough risk selection proper classification insureds negotiated coverage policy pricing service delivery meetings customers promoted high customer satisfaction resolving problems knowledgeable friendly service displayed strong telephone etiquette effectively handling difficult calls diffusing high frustration scenarios senior hold edit medical billing 032020052022 hilton grand vacations cave creek az analyzing patients encounter forms diagnosis codes validate accuracy completeness specificity icd9 icd10 standards accurately input procedure codes diagnosis codes patient information billing software generate uptodate invoices applied hipaa privacy security regulations handling patient information reviewing abstracted relevant clinical data electronic medical records select appropriate code procedures ensuring billing accuracy orders within product class reviewing previously denied claims denial reasons reviewing medical policy requirements insurance plans medical records meet insurance company requirements reviewing prescriptions medical documentation physicians reviewing prior authorization requirements approvals file rebilling insurance companies necessary participates educational opportunities including workshops seminars training classes gain stronger education industry updates federal regulations personal trainer 062019 012020 lifetime fitness beachwood alpha legends gym city state delivered exceptional level service customer listening concerns answering questions studied multiple programs provide health education wellness fitness program development clients created individual workout routines based member fitness level developed new modified existing routines avoid injuries maximize effort facilitate client attainment personal fitness goals guided clients safe exercise taking account individualized physical limitations assisted performing exercises correct manner minimize injuries reracked weights maintain neat organized clean club contributed operation clean friendly well maintained health club generated leads interacting prospective clients practiced honest consistent uncompromising adherence strong moral ethical principles values maintained files detailing personal fitness regimens records contracts newlyimplemented system keep client information current server 092018 032020 paninis bar grill happy moose streetsboro city state welcomed guests personable attitude smile ensuring regulars recognized addressed concerns complaints quickly improve service escalated advanced issues management resolution circulated within assigned areas assess address customer needs effectively prioritizing tasks peak hours communicated effectively patrons establish preferences dietary restrictions make food beverage recommendations cash handling without software earned great attendance record built strong reputation time ready work education training certified personal trainer theory practice personal training 2019 national personal training institute cleveland cleveland oh extensive state approved 600 hour comprehensive educational program personal training indepth coverage client evaluation exercise program design students successfully complete personal training program receive diploma personal training includes 100 hours nutrition cprfirst aid aed certifications associate arts general studies 2016 university akron akron oh completed coursework athletic training anatomy physiology allied health 1 2 human anatomy physiology lab nutrition personal health public speaking psychology medical terminology advanced writing associate arts degree cultivates students habit lifelong learning diverse curriculum teaches students think critically creatively perceptions ideas events people degree designed position student successful employment career advancement focused study simultaneously completed high school courses working part time job high school diploma 2016 akron early college high school akron oh located college campus akron early college high school aechs joint venture akron public schools university akron aechs designed first generation college students high school utilizes small learning communities peer mentors tutors teach empower students learn skills confidence complete challenging coursework upon successful completion high school diploma students 60 earned college credit hours earn associate arts certifications licensed life accident health agent ohio wisconsin michigan 20222023 hippa compliant national personal training institute cleveland diploma certified personal trainer cpt international sports science association certified personal trainer 2016 cpraed first aid