jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom objective secure challenging responsible rewarding position business analyst financial industry professional value offered talented business analyst 10 years experience pharmaceutical banking health care hospitality industriessignificant knowledge strong inclination towards systems design managing business expectations hands experience gathering documenting business requirements generating workflow diagrams software development process flow product developmentdeployment selfmotivated committed quicklearner detailoriented team player great communication interpersonal analytical problem solving skills experience business analyst 042010 current pge corporation marysville ca business analyst design technology services firm offering cuttingedge solutions worldcall offshore services across range industry technology segments enterprises independent software vendors isvs determined userbusinessfunctional requirements created vision scope use case documents workflow screen mockups conversion requirements liaised business analysts offshore onsite create data maps prepared business process models used visio create use case diagrams prioritized outstanding defects system problems ensuring accuracy deadlines met performed gap risk analysis existing system evaluated benefits new system validated technical designs created developers functional specifications worked qa team design test plan test cases user acceptance testing uat coordinated work plans project manager client using ms project created documentation training help desk teams business development manager 092004 032010 alto pharmacy ontario ca identified new business development opportunities hospitality firm acquiring extensive experience aspect growing operating business start analyzed implemented numerous business optimization projects helped improved efficiency reduced expenses labor costs maximized profit researched implemented customized new technology solutions point sales systems worked production managers stakeholders design implement tools controls achieve performance goals automated systems put processes inventory vendor management replacing outdated manual processes coordinated analyzed implemented web management marketing solutions conception delivery complied created custom reports business reviews status performance pending business initiatives analyzing databases different systems assistant vice president senior business analyst 061999 092004 dish network corporation paterson nj risk management group provides tools applications reports necessary help risk control team assess financial risk exposure changes market prices interest rates exchange rates commodity prices interfaced business users prepare update business process requirements bpr software system requirements ssr created test cases test scripts interfaced smes prepare bpr documents ongoing projects developed use case uml new product functionality developed workflow screen mockups conversion requirements updated system change request scr forms product data management pdm applied change requests versions addendums conducted risk engineering derive execute action plans time profiled stakeholders performed gap analysis ensure project completeness accuracy conducted risk engineering derive execute action plans time conducted risk engineering derive execute action plans time prioritized business systems problems analyzed legislation conducted impact analysis senior analystdeveloper 091998 061999 forrester research inc chicago il may tag label manufacturer laser ink jet printer labels large assortment multipurpose labels wide variety tag products misit department handled application design development support outfit including large manufacturing department supporting entities involved development maintenance key applications company designed worked different systems including package tracking accounts receivable system inventory mailing lists invoices developed coordinated project plan interacted users understand ensure critical needs analysis creation generation complex reports summary reports general filtered reports using odbc data extracts sql server 65 macola software tools used visual basic ms access visio crystal reports 50 coordinated training installation softwarehardware support end users consultant 051997 091998 phoenix childrens hospital dallas tx goal team ensure critical processes key suppliers vendors unaffected negative effects y2k designed implemented supplier tracking application using microsoft access development included creation database various data entry forms macros import export data complex report generation using msaccess excel 97 based performance asked serve team lead y2k survey critical vendors responsibility included working seniorlevel employees requirement gathering creation database reports using msaccess msexcel research assistant 061996 051997 colgatepalmolive company city state microbiological team worked conjunction hard surface care products team assessing effectiveness soaps detergents comparison competitor products new product development performed microbiological testing hard surface care products comparison studies competitor products acted liaison microbiological laboratory hard surface care products team conduct tests scenarios products various microbial agents designed structured conducted experiments yielding quantitative data result sets help support hypothesis presented results products team led discussions adjustments redesigns needed conducting additional tests technical skills software mssql server team foundation sever visual basic oracle visio sybase msaccess visual sourcesafe msoffice lotus smartsuite netscape msproject front page foxpro crystal reports languages psql vbscript java html c basic access basic operating systems windows 7 2003 xp nt 98 95 unix msdos vaxvms education bs biotechnology 1997 rutgers university new brunswick nj ms computer information systems new jersey institute technology newark nj