jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom summary enthusiastic reliable well organized office assistant solid background data entry communication telephone customer service skills ability manage daily office functions strength managing multiple projects simultaneously highlights professional mature attitude appearance professional phone etiquette excellent communication skills effective time management organization multitasking skills quick learn dependable ability work independently collaboratively customer service oriented detail oriented ability work pressure meet strict deadlines multiline phone proficiency filing data archiving data entry familiarity microsoft office word excel powerpoint outlook quickbooks work experience 012008 052014 sales northern tool equipment lafayette la small family owned business lot hats worn 4 employees run store store manager two salespeople jeweler sales job provided courteous prompt service greeting welcoming customers assisting locating theyre looking provided excellent aftersales service sending thank letters birthday anniversary reminders followup calls check see everything going purchases keep behind scenes store running smoothly ordering supplies jewelry boxes gift bags watch batteries office shipping supplies assisted ordering new merchandise store picking new styles creating new styles custom jewelry design used pos data entry sales customer contact information research transaction history entering inventory store data base used outlook email correspondence microsoft word documents excel spreadsheet inventory certain items quickbooks payments office functions included shipping via ups fedex usps scanning documents photo documentation appraisals making photocopies sending faxes filing paperwork invoices vendor files create new vendor files purge year end storage safe keeping answered multiline telephone system took messages return calls transfer appropriate calls owner reason leaving left work stay home baseball mom teenage son husband working overseas msat 97pm hours worked werent allowing necessary time homework transportation tofrom baseball games 101996 012008 sales asst manager manager sales atlanta dental center atlanta ga virginia beach va louisville ky waterford ct jacksonville fl 111996 022008 jewelry sales associate responsible entertaining customers answering questions respectable manner giving assistance clients showing merchandise describing allowing try sales associates also responsible safekeeping afterwards avoid losses theft responsible facilitating customers payment cash credit inhouse financing sale made responsible visual merchandising cleaning displays store pleasing display items responsible inventory items dailynightly counts receivinginputting new inventory computer put stock responsible report suspicious persons activity well missing merchandise assistant manager assisted management employees sales scheduling along usual sales requirements acted manager hisher absence trained served peer coach new sales associates helped customers questions problems complaints person via telephone store manager responsible run profitable store duties train manage team build moral create fun professional working environment drive team keep companies expectations quotas meet exceed time management extreme organization must managed staff approximately 6 sales associates assistant manager counted morning nighttime cash drawers made bank deposits daily assigned employees specific duties best meet needs store responsible weekly recruiting mall new hires review applications weekly interviewed job candidates made staffing decisions trained developed new associates pos system key sales tactics required attend monthly management meetings district manager go stores sales employees individual performance percentages staff issues responsible perform employee evaluationsreviews promotiondemotion letting go scheduled led weekly store meetings employees reordered inventory dropped predetermined levels conducted store inventories using third party inventory group regis store employees performed inventory reconciliation find missing merchandise errors inventory evaluation report generated repeat business exceptional customer service trained employees reason leaving left 20032006 move overseas duty station guam left good 22008 get big pushy corporate world took job small family owned business better opportunity 071993 101994 accounts coordinator western alliance bancorporation orlando fl accounting coordinators job manage process vendor invoices ensure integrity payments company match invoices checks coordinate suppliers maintain records payment status prepare checks pay subs weekly posted receipts appropriate general ledger accounts reconciled discrepancies accounts receivable general ledger account accounts receivable trial balance account researched resolved accounts payable discrepancies coded entered invoices day inhouse accounting software reconciled vendor statements handled payment complaints discrepancies supervised invoice processing purchase orders expense reports credit memos payment transactions communicate effectively manager supervisor vendors suppliers subs field staff managed incoming calls transferred appropriate departments took messages needed managed daily mail sorted delivered department reason leaving left stay home mom birth 3rd child 011991 071993 bank teller ncnb bank city state bank teller one important profiles banking institution front line executive often first person approached customers multitasking must responsibilities include cashcurrency handling check cashing taking deposits withdrawals maintained balancing record 100 accuracy rate errors found corrected reconciled end day using good communication listening skills provide excellent customer service rapidly efficiently prepared customer atm cash change orders counter well busy drivethru window organized stocked maintained teller window area processed quarterly vault atm audits zero error rate collected member loan payments sold cashiers checks travelers checks money orders answered telephone inquiries banking products including checking savings loans lines credit maintained friendly professional customer interactions maintains records sales referrals accounts well spotting scams also spent time floating teller created diversity confidence traveling different locations different customers new faces learn work education 1985 reason leaving recruited offered accepted better job opportunity squires homes high school diploma generalbusiness studies miami coral park miami fl 1985 graduated high school diploma generalbusiness studies miami coral park srn high miami fl skills sales telephone inventory point sale credit cash customer service receptionist retail sales answering associate clients exceed merchandising new hires new sales pos system reconciliation recruiting sales associate sales associates scheduling staffing sale time management visual merchandising payments invoices sales correspondence data entry documentation excel filing microsoft word ordering outlook quickbooks sales service scanning shipping word audits bank teller change orders loans multitasking accounting accounts payable accounts receivable accounts general ledger incoming calls invoice purchase orders archiving data archiving detail oriented etiquette excellent communication skills excellent multitasker microsoft office ms office multiline multiline phone office assistant phone etiquette power point