jessica claire resumesampleexamplecom 555 4321000 100 montgomery st 10th floor professional summary enthusiastic laboratorybusiness information analyst eager contribute team success hard work attention detail excellent organizational skills clear understanding informatics clinical laboratory systems motivated learn grow excel information systems development implementation testing maintenance skills documentation proficiency test case preparation test implementation flexible adaptable teambuilding verbal written communication organization time management teamwork multitasking abilities computer proficiency education michigan state university lyman briggs college east lansing mi 052012 bachelor science medical technology michigan state university college natural sciences east lansing mi 052012 bachelor science clinical laboratory science certifications mlt medical laboratory technician work history northwell health integration testing analyst shirley ny 012019 current exhibit support corporate goals ensure accomplishment reaching team department goals quick learner quality producerworker change implementer reliable dependable team member assist build implementation avero texas lab ensure deployment readiness via jira tasks 235 trainassist team members json file formatting drops avero cognito report testing create maintain documentation team members reference procedures including accurate uptodate troubleshooting assist group issue testing implementation integral member avero texas lab testing implementation team comprehensive project encompassing five different laboratory systems avero copia progenity copia orchard harvest progenity report writer cognito provide ocr user acceptance testing report signoffs bug fix testing corepoint database gistia cognito databaseapplication perform primary expectations dutiesresponsibilities exceeded appropriate level understanding within six months hire became sme corporation multiple critical areas within 12 months customer ticket resolution servicenow incidents 387 24x7 oncall support rotating basis provide id fixesupdates weekly basis triage coverage amend reports pregnancy type sex chromosomes handle multiple responsibilities effective manner use work time productively efficiently balance requirements completing projects mgd riscover igenomix pgd baylor exon still supporting group efforts ensure avero texas lab ontime launch exhibit ability effectively communicate influence others order meet organizational goals share information openly interface well coworkers lead sessions training brainstormingproblemsolving avero texas lab build test workcollaborate using available tools microsoft teams zoom get clarification assist group efforts effective presenting ideas clearly group setting ability accurately judge communication style content based audience lead training sessions riscover billing testing baylor exon billing testing avero lab resulting applications collaborate team promote strong internal teamwork effectively share organize prioritize work optimum results based team needs share information team members convey information necessary move team forward create documents expedite billing testing allow team members effectively complete testing effectively create lis system workflow create external lab reports provide reference troubleshooting provide reference document information flow throughout systems generate cognito json builds consistency testing henry ford hospital main campus laboratory systems analyst city state 122016 012019 analysis meet clients determine define information system requirements objectives laboratory systems requests work closely clients maintain optimum levels communication complete projects assist team leaders evaluating new project requests estimate project complexity customer request timelines define impacts modifying laboratory systems applications current systems project management manage projects impacting laboratory systems data within organizational scope impact risk serve project teams complete assignments project leaders measure project progress report status lead small project teams comprised laboratory staff laboratory systems vendors create project scope schedule maintain project issues list report project status customers leadership work flexible hours achieve exceptional project results customer service development design specify laboratory system application functionality using appropriate tools assure application design meets hfhs pathology needs defined standards define application security control procedures maintain regulatory compliance security information develop application test plans evaluate document results testing according defined standards systemsapplications implementation develop plans implementation laboratory systems applications enhancements pathology prepare training reference materials new application implementations update pathology informatics procedures systemsapplications support provide rotating oncall support laboratory systems operation resolve issues information systems applications associated information systems equipment update knowledge experience support assigned information systems hfhs pathology proficiency minimal assistance develop advanced information systems expertise act lead role support particular application major functionality within pathology informatics team lead role act resource others assist issue resolution prepare pathology informatics procedures implement upgrades teamworkstaff work collaboratively team members customers pathology achieve superior results train team members assigned systems applications within particular area expertise outcomes projects personal development attend meetings conferences activities expand knowledge base complete required training timely manner henry ford hospital main campus blood bank technologist city state 012013 122018 work collaboratively team members customers pathology train team members assigned systems applications within particular areas expertise outcomes projects personal development participate workrelated professional groups information systems user groups special interest groups share knowledge gained team members perform blood type antibody screen testing utilizing neo solidphase instrumentation sunquest system perform batch antigen screening inhouse red blood cell stock utilizing neo solidphase instrumentation troubleshoot neo instrumentation ease sample testing supply blood inventory patient reference workups hfhs satellite hospitals complete cap competency assessments average 2 per year monthly competency assignments timely accurate manner maintain iso compliance blood bank including completing daily 5slean work area manage lowerlevel issues including monitoringaiding repair blood bank computers troubleshoot epic blood product blood bank test ordering nurses doctors special projects assist offshift blood bank epic launch 2013 including monitoring issues answering floor questionshelping trainingquestions coworkers assisted blood bank initiative 2013 compile operating room blood product wastage data analysis monitoring affiliations biomedical laboratory diagnostics student association bldsa michigan state university 2008 2012 member american society clinical laboratory science ascls 2012 present member michigan association blood banks mabb 2012 present member