advocate robert smith phone 123 456 78 99 email infoqwikresumecom website wwwqwikresumecom linkedin linkedincomqwikresume address 1737 marshville road alabama objective hospital medical biller collector seek utilize education skills healthcare management environment career highlights include becoming leading customer service representative motivational leader lead diverse group individuals meet mission vision goals organization academic background focuses human resources management strategy planning skills typing data entry customer service microsoft office work experience advocate mahalani street august 2014 present advocate colleagues inquiry regarding billing execute clean claim submission answer phone calls received throughout day negotiate insurance company resolution getting claims paid timely manner review medical claims clean claim submission prevent reimbursement delay address concerns issues superiors needed assistance clarifications analyze generated reports followup correspond correspondence coming insurance advocate united 20112014 answer incoming phone calls healthcare providers ie physicians offices clinics idenhual fy type assistance provider needs le benefit eligibility billing payments authorizahual ons treatment explanahuai benefits eobs communicahuai clients concerning open enrollment op hual ons focus resolving issues first call navigate appropriate computer systems idenhual fy current status issue provide appropriate response caller deliver informahuai ques hual ons posihuai conversahuai onal compassionate manner facilitate developing relahual onship provider providing best client experience complete documentahuai necessary track provider issues facilitate reporhual ng trends meet performance goals established posihual areas efficiency call quality provider sahual sfachuai first call resoluhual metric system experience education free resume template copyright qwikresumecom usage guidelines