professional background continued 20182022 operations manager maintained sops departments implemented new companywide protocolsprocedures streamline communication office management managed studio space coordinated meetings course recordings virtual inperson events served manager hundreds live events 10week height pandemic booking artists facilitating livestream real time social media marketing daytoday maintenance social media pages paid advertising 20162020 executive assistant gatekeeper communications via phone email behalf calendar management daytoday meetings projects nationwide travelperformances managed website social media posting fan correspondence paid advertising coordinated financial payments vendors production assistance media projects music videos movies studio album recordings etc software skills microsoft office suite google suite notion trello canva teamwork airtable slack quickbooks lucidchart typeform asanal educational background 2015 2019 university bachelors music piano elective studies business cum laude distinction creativity business administration minor media studies minor advertising certificate references progress october 2022 certification previous supervisor previous supervisor coo founder ceo founder