jessica claire resumesampleexamplecom 555 4321000 100 montgomery st 10th floor summary retired 35 years pennsylvania liquor control board dedicated employee believes punctuality strong customer service plcb career summarized way 10 years stores clerk management 15 years plcb central office wine buyer 10 years teaching wine spirit education store employees wine certifications french wine scholar certified specialist wine certified sherry wine specialist experience pennsylvania liquor control board product education coordinator city state 012011 012018 bureau talent management organizational development responsibility traineducate pa region 2 plcb store personnel approx 150 stores expanded knowledge wine liquor products conducted helped develop plcbs comprehensive multilevel product knowledge course curriculum basic wine 6x3 hour session intermediate wine 6x3 hour session advanced wine 6x3 hour session masters wine 6x3 hour session basic spiritsliquors 4x4 hour session seasonal seminars needed 3 4 hours collect analyze report data use operational planning schedulecoordinate store personnel available needed developed training materials user training support explain materials classroom setting tacitita facilitated relevant learning resources educational materials chose implemented program curricula collaborated align teaching calendars meet educational goals performed classroom teacher evaluations observation reports analyzed grading assessment measuring student achievement coordinate curriculum changes department staff attended winespirit seminars remain current standards pennsylvania liquor control board merchandisingretail pricing coordinator city state 072007 012011 bureau marketing merchandising pricing division categories managed italy spain portugal north americaexcept ca primary category contact merchandising pricing overseen entire stock management process evaluated new product proposals new wine vintages negotiated case costs suppliersvendors prepared detail product worksheetscosts retail pricing entered item information order system developed purchase orders assigned categories developed input store distribution orders created pointofsale marketing materials resolved distribution issues coordinated selection inventory agency public special events responsible customer inquiries assisted vip board members legislators state officials agencies winerelated inquiries recommendations developed recommendations expansion reduction creation categories assigned areas identified solutions minimize issues quickly solve problems pennsylvania liquor control board ecommercewine club direct marketing manager city state 092005 072007 bureau marketing special services division wine club ecommerce manager agencys central point contact wine club sales agencys central point contact ecommerce coordinated marketing sales processes responsible marketing monies processing accounting maintenance records executed marketing plans increase branding exposure customer traffic sales built maintained consumer base researched developed product descriptions items offered established monthly semimonthly newsletter developed communication campaigns promotional materials implemented email advertising campaigns developed maintained partnerships vendors generated new business reaching email telemarketing presenting trade shows statewide liaised technical services customer relations personnel additional experience history december 2004 september 2005 liquor purchasing agentbureau product managementluxury wine regions managed australia new zealand central south america south africa asia june 1999 december 2004 liquor purchasing agentbureau wine june 1995 june 1999 liquor purchasing agent product specialist bureau logistics special liquor order division 1800 product hotline retail store experience liquor gallery wine spirits shoppe wine spirits liquor store state store may 1990 june 1995 liquor store general manager 1a wine consultant october 1988 may 1990 liquor store clerk ii asst store mgr march 1985 october 1988 liquor store clerk october 1984 march 1985 intermittent liquor store clerk june 1984 september 1984 seasonal hourly clerk101 military service united states army 3 years 101st airborne division air assault august 1981august 1984 army achievement medal air assault badge jungle expert badge good conduct medal