jessica claire resumesampleexamplecom 555 4321000 100 montgomery st 10th floor summary business analyst 8 years experience complete knowledge various methodologies waterfall agile scrum kanban including business analysis data analytics change management project management requirement gathering ecommerce ach recursive payments possess excellent client interaction communication skills experience working complex geographically dispersed team environments believe contribute effective solutions organization needs provide great financial gains seeking balanced dynamic environment apply professional skills field business analysis data analytics expertise prepared business requirement documents brd use cases business systems designs bsd software requirements specifications srs functional requirements specification frs project plans requirement traceability matrix rtm throughout sdlc organized meetings stakeholders requirement elicitation conducted jad session excellent knowledge waterfall agile methodology ology including scrum kanban managed project inception implementation phase accepting pm duties complete understanding asis tobe business processes experience converting requirements technical specifications conducted impact analysis project performance stability strong analytical problemsolving skills excellent planning multitasking abilities proven experience utilizing people process knowledge help enterprises make critical decisions conducted meeting smes clarity business requirements skills proficient microsoft office suite word powerpoint excel access project visio worked analyzing bugs quality assurance team order correct errors familiar equities fixed income annuities derivatives skill skills uml rup waterfall agile scrum ms sql ms excel ms project windows 10 ms word ms visio tableau microsoft bi windows nt windows server 2003 spice confluence jira ms powerpoint rational requiste pro statistics education training ccny ny bs electrical engineering microsoft certified system engineer mcp id 2469001 experience airgas inc business analyst richmond 102014 current tap go contact less fare payment system mta needed highly robust fare payment system fault tolerant efficient accountable without dependencies fully automated customer friendly ease use cost effective environmentally friendly maintenance free offer account reporting tap go contact less fare payment introduced called one metro card ny omny responsibilities authored project documents vision document project scope requirements management plan project documentation brd frd assisted product owner maintaining grooming product backlog assisted product owner identified potential risk dependencies gaps supervised developmental stages product defining vision owning managing product backlog worked pm tracked integration schedules deadlines prepared workflow diagrams analyze scenarios designed new process flows using ms visio documented business process various business scenarios created use cases diagram facilitate developers clear understanding complete correct impact analysis supervised user acceptance testing wrote test cases quality assurance performed gap analysis identify deficiencies current system set acceptance criteria validate proposed user story worked sme design team forum tag known validator managed data quality data mapping data lineage using sql created adhoc reports using excel sql senior leadership worked legal team ensure data collection aligned data privacy guidelines provided feedback developers facilitate modifications necessary final rollout created dashboards stakeholders show customer behavior new technology worked database architect data quality data security acuity international assistant project manager los alamos nm 032008092014 created work breakdown structure maintained timesheet budget negotiated contractors cost budget scope brought value agency successfully cut cost maintained scope monitored risks delivered time airgas inc business analyst riverdale il 011993 022008 mta new york city transit biggest transportation system us serving new york city 100 years various upgrade needed legacy infrastructure stay date current demand technology proposed server upgrade required windows nt 40 windows server 2003 including microsoft exchange server emails also recommended senior leadership upgrade current system active directory better control security responsibilities perform data profiling new data source feeds ensure data completeness assess data usability performed server upgrade windows nt 40 windows server 2000 windows server 2003 active directory wrote sql queries developed excel templates efficiently replicate testing results data validation analyzed positions reference data attributes multiple upstream source feeds identify data relationships create reference data mapping documentdata dictionary performed reconciliation ledger risk finance data identify data gaps validate sources designed comprehensive project plan ms project including key milestones task timelines resolutions coordinated technical lead developers prioritize validate document developed detailed functional requirement document capture level effort task documented functional requirement document conducted requirement walkthrough users addressed concerns raised ensured timely signoffs keep project schedule accomplishments created uml diagrams using ms visio use case state diagram etc conducted gap analysis analyze variance current state future state proficient reading electrical circuit diagrams blueprints basic understanding amazon web services ec2 s3 tableau microsoft bi good handson experience sql data manipulation queries data modeling basic understanding swift 129 series messages rtgs payments architecture excellent skills business analysis object oriented analysis data analysis etl data mining data cleansing data mapping requirement analysis business modeling corlead pro colead project team members roles key deliverables established deadlines milestones communication processes also performed question answer sessions prepared state diagrams activity diagrams sequence diagrams business workflow developed project plan scheduled iterations identified key milestones managed change requests basic knowledge payment system payments hub clearing settlement ach payment knowledge quality assurance every phases deliver quality project additional information authorized work united states us citizen languages hindi negotiated punjabi negotiated