jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom summary skilled dedicated healthcare clerkprofessional adept providing excellent administrative clerical support high energy environments dedicated providing topquality patientcentered care highly skilled addressing acute chronic conditions resourceful navigation complex healthcare environments optimize patient care skills calm levelheaded duress medical terminology knowledge detailoriented critical thinking medical recordkeeping experience stay home mom 082014 current united family stores abilene tx organization time management verbal written communication computer proficiency hipaa compliance tended childrens general needs providing supervision safety daytoday activities engaged children games puzzles promote mental development enjoyment floral designer 122009 122010 wegmans food markets vienna va prepared processed floral orders customer specifications via phone resulting instore consultations set colorful inspiring store displays arrangements participated client consultations discuss floral designs special occasions christenings weddings funerals communicated clearly effectively customers determine type arrangement desired occasion date time location arrangement needed promoted customer satisfaction recommending flower pairings greenery options floral arrangements utilized expert communication skills collaborate customers design bouquets corsages floral pieces meet requirements promoted high customer satisfaction resolving problems knowledgeable friendly service exceeded customer satisfaction finding creative solutions problems prioritized organized tasks efficiently accomplish service goals maintained updated knowledge continuing education advanced training assisted customer requests answered questions improve satisfaction nurse techclerk 022009 112009 whidbey island public hospital freeland wa used mobility devices transport patients looked physical emotional symptomatic changes patient condition obtained necessary care medical concerns distributed drinking water nourishment residents helped residents walk without selfhelp devices exhibited compassionate care communication regarding issues surrounding death dying rendered handson nursing care direct rn supervision adhering medical center policies procedures answered signal lights bells intercom systems determine resident needs turned repositioned residents using proper body mechanics prevent pressure ulcers fostered relationships patients caregivers healthcare teams achieve individual care plan targets maintained accurate timely flow information completing thorough patient records updating healthcare team patient status assisted residents bathing dressing promote personal hygiene conducted routine checks patient vitals blood pressure blood sugar heart rate observed reported unusual symptoms changes charge nurse collected specimens monitored vitals maximized patient comfort maintain optimal environment delivered messages ran errands delivered highquality customer service deep commitment knowledge performance answered telephones directed calls took messages communicated patients families doctors medical professionals answer questions address complaints reviewed files records documents obtain information respond requests supported office clerical functions using word processing software email office machines computed recorded proofread data reports followed confidentiality rules preserve data quality reduce potential information compromise answered multiline telephone system routed calls appropriate personnel cashier supervisor 112006 092009 regency nursing home city state mentored employees management complicated sales complex issues difficult customers tracked company inventories moved excess stock arranged products improve sales greeted customers responded requests information built maintained working relationships peers upper management authorized discounts special actions resolve customer disputes maintain satisfaction called backup cashiers peak times minimize wait time customers oversaw work cashiers identify strengths weaknesses customer service payment processing merchandising plans supported frontend procedures keep items wellstocked prevent shrinkage processed payments promptly customers exceed productivity standards resolved customer problems investigating issues answering questions building rapport trained employees cash drawer operations customer service protocols carry assigned tasks performed merchandising signage updates weekly seasonal promotional changes processed exchanges returns inputting company database certified nursing assistant 112005 112006 company name city state distributed drinking water nourishment residents assisted patients shaving bathing oral hygiene promote healthy habits overall wellness facilitated activities daily living personal hygiene management feeding ambulation turned repositioned residents using proper body mechanics prevent pressure ulcers looked physical emotional symptomatic changes patient condition obtained necessary care medical concerns used mobility devices transport patients exhibited compassionate care communication regarding issues surrounding death dying rendered handson nursing care direct rn supervision adhering medical center policies procedures supported nonambulatory residents range motion exercises maintained accurate timely flow information completing thorough patient records updating healthcare team patient status collected specimens monitored vitals maximized patient comfort maintain optimal environment answered signal lights bells intercom systems determine resident needs education training associate arts general education 052023 lincoln land community college springfield il certification nursing assistance 102005 capitol area career center springfield il