jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom professional summary 20 years experience creating actionable insights delivery business intelligence data analytics solutions financial services insurance organizations successful team leader coaching managing implementation large complex data projects areas expertise agile waterfall project management data analytics business intelligence hadoop data lake architecture data governance business alignment proficient jira confluence professional experience data architecture manager agile scrum master 052018 current guardian life insurance co city state safe agile transformation web analytics ga360 etl technologies portfolio planning strategy vendor sourcing contracting coaching performance pivotal role scrum master leading guardians agile transformation within enterprise data services 2 years experience leading scrum kanban teams toward agile release train art objectives including coordinating dependencies resolving blockers successful record delivering program epics business stakeholders focused platform innovation data architecture analytics collaborated product owners define features user stories prioritize team backlogs coached team members improved morale maturity program increment planning activities daily scrums system demonstrations retrospective ceremonies championed agile data governance data quality dashboards coaches release train engineers result quality reliability agile metrics improved significantly key contributions data analytics web analytics aws data lake architecture delivered agile portfolio kpi metrics dashboards enabling business leaders visualize key data realize insights make quick accurate decisions improved business managed web analytics team worked digital marketers implement ga360 tools collect analyze report website data track web audience behavior led team data engineers responsible establishing standards enable 53 emr spark optimization reduced storage costs improved performance applications data portfolio manager 012010 052018 guardian life insurance co city state implemented financial modeling tool enabled general agents perform analytics reporting compensation expenses earnings based future sales assumptions led design development implementation enterprise data warehouse 20 source systems built hadoop hive hosted aws across four different product lines designed developed implemented customer experience cx data mart technical lead data mart integrated voc survey data 360degree view customer provided analytics platform measure customer loyalty base decisions implemented sales reporting data mart using ssas cubes tableau data mart replaced 5day manual process compile sales reports access db cubes enabled fully automated dashboards individual multilife disability sales via sharepoint portal led one first data science projects guardian develop claim likelihood model collaborated guardian actuaries pivotal labs created random forest predictive model identified improvements cash flow reserves analysis product pricing implemented bi solution disability insurance actuarial finance business areas designed developed implemented ms sql data warehouse ssas cubes enabled claims experience studies policy studies earnings analysis inforce policy reporting implemented new business metrics reporting platform using sql oracle informatica business objects new platform replaced manual access db application enable automated reporting new business underwriting activity processing cycle time corporate business systems manager 092000 012010 guardian life insurance co city state managed team 20 web mainframe developers established application development standards application portfolio strategy technology roadmaps sunset outdated legacy systems consolidated redundant administration systems resulting merger worked closely business leaders develop annual project portfolio budgets priorities implemented filenet based document imaging workflow solution support new business underwriting claims administration merger berkshire guardian life required files work processes coordinated across 4 offices different parts country technical manger 061990 082000 experian city state hired mainframe cobol programmer promoted technical manager within 5 years contributed building database 13 million businesses ground used business credit risk marketing services offered experian education bachelor science management information systems 011989 university rhode island kingston ri certifications scrum master certified