jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom professional summary experienced dependable trade finance professional bringing management experience willingness take added responsibility meet tight deadlines enthusiastic team player strong work ethic advanced complex problem solving skills skills certified documentary credit specialist exceptional interpersonal communication skilled microsoft programs ms word ms excel powerpoint access client account management effective leader knowledgeable sap ebbs eximbills system swift consistently meet goals efficient multitasker conflict resolution customer serviceoriented organized deadlineoriented work history 072012 112016 senior trade finance analyst royal bank scotland city assisted head trade managing team deliver high quality servicesupport internal external customers customer focus ensuring daily processing activities carried timely accurate manner compliance regulatory statutory requirements rbs compliance policies procedures affecting business area issue management escalation transaction prioritization assisted implement necessary process improvements increase efficiency quality teams work outputs worked clients resolve transaction issues document receipt dispatch including verification signatures callback scanned reconciled work items sent processing offshore processing centre goi ensured jobrelated assignmentsprojects may periodically assigned department head management completed expeditiously attended customers queries reviewed swift messages received handles correspondences general filing including filing file copy schedule swift tracersmessages attended service request logged client service team close appropriate action taken performed required reconciliations escalate error relevant officers checked rectified unreconciled unmatched items till resolution ensured required periodic reporting carried prior reporting deadlines adhoc basis assigned dept head serve working committees pertaining implementation computer subsystems projects continued education current banking products services cdcs 082011 072012 trade finance executive wilson international trading pte ltd city responsible completion trade transaction cycle liaise commodity trading teams financing various trade transactions manages monitors issuance processing letters credit documents payment documents acceptance ensures full compliance commercial financial documents specifications letters credit documents payment documents acceptance effectively handles checking evaluating export documents trade related documents 052011 082011 trade operations executive golden range pte ltd city assists traders reviewing implementing commodity trading contracts handles checking processing authorizing export import transactions process letter credits bills discounting bid bonds performance guarantees bills negotiation banks 102009 042011 assistant executive officer best denki singapore pte ltd city planned successful marketing advertising strategies improve credit card usage stores expanded customer base variety effective marketing techniques effectively liaised bank partners develop profitable salesdriven promotions stores initiated promotion bank products utilizing various marketing advertising methods 042006 102009 senior trade specialist standard chartered bank city 022008 current junior trade specialist standard chartered bank city effectively managed open account remittances documents payment document acceptance trade loans standby letter credit ensured compliance banks policy including limited group local code conduct health safety diversity inclusion business continuity planning central bank regulations concerning foreign exchange escalated management policy breaches appropriate handling closely coordinated corporate clients bank counterparts ensure paralleled processing ensured accurate regulatory reports education 2006 bachelor arts economics de la salle university manila liberal arts economics applied corporate management international trade finance economics seminars training classes various banking finance economic issues certified documentary credit specialist ucp600 standard chartered bank elearning module imports international trade operations procedures standard chartered bank elearning module guarantees international trade operations procedures standard chartered bank elearning module exports international trade operations procedures standard chartered bank elearning module open account international trade operations procedures standard chartered bank e learning module operational risk management assurance framework standard chartered bank elearning module anti money laundering refresher course standard chartered bank elearning module certifications certified documentary credit specialist passed october 2015