jasmine chou highly stressresistant operations manager skilled crm resource planning budgeting washington usa jasmine chou 6261233456 jasminechoucakeresumecom operations manager 5 years experience strategy development process optimizations currently seeking position business operation manager smile ltd increase customer retention rate develop resource distribution strategy enhance efficiency collaborated 8 teams joy corp redesign purchasing process 50 revenue growth work experience mar 2015 present june 2014 feb 2015 business operation manager joy corp assessed distribution resources reduced cost 30 adopted automatic inventories system reduced personnel costs 80 developed new business strategies organized relevant training programs hr department sales operations manager happiness corp optimized selling process reduced cost 60 increased revenue 40 managed 15member sales team formulated performance policies improved employees satisfaction rate 50 generated 25 growth sales education sep 2000 jun 2014 chinese university hk ba finance skills strategic planning resource planning budgeting problemsolving communication negotiation team player sales skill mandarin cantonese leadership english