personal website wwwheatherellaclairecom professional summary jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom educated public policy solid interdisciplinary foundation recognized ability lead teams develop team members leaders resolve conflicts highly organized detailoriented leader capable directing highperforming teams develop solutions solve operational technical problems able implement systems across multiple operations superior organizational communication skills skills strategic program planning policy implementation excellent oral written expressive communication skills knowledge federal state laws supervising managing large staff administrative supervisory experience 10 years litigation investigations compliance project management data collection analysis document reviewing regulatory examinations risk analysis conducting investigations information gathering work history negotiations staff management effective communication report writing financial forecasting data collection strategic financial planning data collection research forecasting trends financial management budgeting general ledger accounting evaluating capital projects preparing budgets 032021 current director compliance investigations clark county school district ccsd city state develop recommend interpret evaluate department policies regulations procedures standards pertaining maintenance custodial grounds investigate draft issue maintenance grounds custodial employee discipline suspension dismissals complied gathered investigated claims grievances suspensions dismissals employee performance complied gathered investigated evidence support claims grievances suspensions dismissals employee performance assist supervisors managers discipline leave procedures compliance provide support schoolbased administrators discipline employee behavior conflict policies procedures applied knowledge application state laws support investigations knowledge application nevada revised statues nrs nevada administrative codes nac clark county school district regulations knowledge application district negotiated agreements administrative staff support staff knowledge application human resource policies procedures rules pertaining staff consult office general counsel implementation contract management legal matters pertain staff present information behalf facilities division employee grievance hearings knowledge appeals hearings investigate internal external complaints review employee discipline cases determine appropriate level discipline facilitate preparation organization supporting documentation presentation appeal meetings provide administrative support analysis districtwide data regarding use employee leaves provide analytical information required represent facilities division administrative hearings grievance suspension dismissals etc train staff supervisory evaluation disciplinary procedures initiated training mentoring methods help department employees better understand improvement procedures reviewed financial reports streamlined operations increase productivity company profits reviewed documented investigated allegations suspected wrongdoing including theft fraud violations policy law testified formal company hearings criminal civil court proceedings reported investigative findings management human resources researched issues laws related investigations managed quality programs reduce overdue compliance activities confirmed data licensing information investigations notified violators required changes bring operations compliance kept informed regarding pending industry changes trends best practices 032020 032021 director finance business operations nevada institute autonomous systems city state administered financial aspects contracts including establishing checking coding procedures monitoring reports updating internal files established enforced internal controls workflows policies tracking reconciling reporting accounting activities reviewed historical records current operational data forecasting information identify capitalize system enhancement opportunities performed routine closings maintained clean accurate accessible records kept close eye transaction updates throughout quarter validated existing accounting management reporting systems assess quality conformance identify problems implement corrective actions prepared internal regulatory financial reports including balance sheets income statements 102017 032020 management executive finance business operations nevada institute autonomous systems nias city state direct hr operations including strategic workforce planning goal cascading performance management staffing benefits administration monitored handled employee claims including performancebased harassment incidents worked directly governors office economic development work closely organizational leadership including board directors strategically affect direction operations created alternative solutions improve employee relationships applied excellent problemsolving process development strategic implementation skills lead supervise oversee support areas operations oversaw directed requirements gaps analysis training development implementation new programs identified targeted areas need improvement close monitoring tracking daily operations prepared fiscal business plans strategically direct business operations strengthen controls mitigated process gaps managed supervised operational functions including regulatory compliance employee performance management liaised levels management mitigate direct compliance issues investigation resolution provide insight training feedback andor recommendation appropriate channels managed effective action plans respond personnel issues compliance violations served technical expert demonstrating knowledge applicable laws legal proceedings provided documentation testimony assist successfully winning cases prevent appealable decisions matters regarding legislation applicable specific areas maintained current knowledge applicable laws regulations department labor dol standards agency procedures served representative agency civil claims unemployment claims scheduled conducted evaluations company policies procedures internal control structures levels management developed launched first unmanned autonomous vehicle workforce development program providing oversight direction supervision research development implementation provided guidance advice training improve understanding related laws regulatory requirements issued nevada revised statutes nrs faa regulations osha federal legislation wrote presented reports outlining findings recommendations compliance audits enhanced accountability responsibility compliance efficiently allocating tasks assessments mitigation monitoring auditing gathered organized evaluated data make accurate assessments current operations supervised 75 employees including scheduling training employee performance management directed projects according schedule quality demands supervised technicians logistics crew maintenance crew volunteers student workers uav pilots flight data crew created organizational structures improve accounting finance functions assessed expansion plans presented costs forecast trends recommend changes built strengthened productive valuable industry partnerships drive collaboration engagement revenue stream development audited balanced reconciled payroll 75 personnel identified capitalized community business opportunities effective networking executed core financial processes including vendor setup payment operational expenses administration bank accounts account reconciliations prepared cash flow projections cost analysis monthly quarterly annual reports performed banking business administration financial tasks guarantee fivestar service clients developed strategic plans daytoday financial operations mitigated process gaps managed operational functions including account openings trades documentation regulatory compliance marketing collateral met stakeholders establish favorable business relationships support mutually beneficial interests drafted quarterly yearly reports company financial metrics assess successes account deficiencies reduced eliminated different types financial discrepancies improving documentation reporting accuracy budget operational controls collaborated executive team preparation annual capital operating budgets forecasts financial reporting analysis prepared accurate financial reports monthly statements accounts receivable planned budgets authorized expenditures monitored accounting processes established service rates coordinated financial reporting oversee fiscal procedures created distributed reports internal external finances audits budgets completed journal entries reconciliations account analysis prepare quarterly financial documents general account management 092015 092017 finance business operations analyst nevada system higher education city state mapped current business operational processes provided training improvement reviewed files records documents obtain business information key data order respond development requests implemented directed applied direct policies rules regulations state administrative manual sam nevada administrative code nac nevada revised statues nrs supervised team analysts administrative support staff student employees implemented business technical client training new systems supervised software integration conducted interviews key business users collect information business processes user requirements documented business processes analyzed procedures ensure alignment changing business needs created organizational structures improve accounting finance functions executed core financial processes including vendor setup payment operational expenses administration bank accounts account reconciliations 062005 072012 human resources executive macys inc city state completed human resource operational requirements scheduling assigning employees monitored handled employee claims including performancebased compliance matters collected analyzed information monitor compliance outcomes identify address trends non compliant behavior maintained compliance local state federal laws addition establishing organizational standards maintained current understanding state federal policies eeo ada department employment training rehabilitation detr division workers compensation developed executed hr policies programs workforce job development recruitment hiring compensation benefits employee labor relations build stafffocused human resources office culture provided team leadership supervisory support management collaborated legal compliance teams review paperwork obtain feedback procure available information new training processes addressed employee conflicts appropriate urgency following corporate procedures oversaw hr functions including hiring staffing training payroll labor law compliance reduced workers compensation claims instituting corporate safety training program education phd public affairs public policy analysis university nevada las vegas las vegas nv progress researchoriented degree addresses demand conceptual analytical skills areas public policy public management public administration trained conduct research study contemporary issues vital society surrounding applicable federal state laws regulations policies agendas exploring public policy implementation publicsector practitioners decisions across board 122018 master arts public university nevada las vegas las vegas nv developed skills leading managing public governance learned analyze synthesize think critically solve problems make decisions articulated applied public service perspective learned communicate interact productively diverse changing workforce citizenry studied understanding inner workings governmental organizational structures key principles public management administration basic methods researching analyzing public policy issues graduated 39 gpa 052004 bachelor arts political science government california state university dominguez hills carson ca minor accounting career accomplishments supervisory supervisory experience 10 years supervised team 75 staff members documented resolved employee performance compliance issues led positive results applicable laws proficient federal state laws knowledgeable nevada state laws regulations nrs nac sam detr nevada workers compensation technology proficient developed strong knowledge hardware software keeping abreast new applications increased efficiency productivity management staff policy development developed implemented programs outlining proper business procedures office policies regulations procures training developed implemented trained employees new company policies conducted training best practices safety management procedures compliance