jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom professional summary resultsoriented business leader 5 years experience daytoday business operations management effective liaison key clients accounts external business stakeholders leverage trends across industries markets derive solutions approaches focused creating value customers profitability company streamlines processes efficiency productivity wellversed applying multifaceted approach managing safety operations productivity across multiple business lines merger acquisitions specialist adept creating seamless integration new operations businesses skills administrative management workflow optimization planning implementation problem anticipation resolution customer service finance accounting oversight work history 062022 current operations manager hawthorne gardening woodland wa staff training budget development management team leadership focus followthrough ms office work consultant develop implement short longterm practice priorities systems ensure effective implementation manage busy schedule maximize productivity worklife balance space creative projects wellness manage projects information client contracts invoicing support budgeting tracking income expenses produce monthly profitloss statements plan provide tech logistical support online inperson events including travel catering materials development keep practice website book website wordpress regularly updated provide research design presentations copy editing proofing services needed responsibilities manage calendar including setting confirming meetings clients keeping calendar current uptodate review calendar 032021 current dental front office coordinator hilton worldwide denver co scheduled rescheduled cancelled appointments dental patients helped patients complete necessary medical forms documentation conducted communications transactions patients visitors foster positive experience completed patient referrals medical specialists prepared insurance claim forms explained benefits outlined pricing details procedures services adhered strict hipaa guidelines protect patient privacy referred patients dental triage treat severe unusual symptoms complaints greeted visitors patients determine needs check appointments direct accordingly managed office logistics scheduling appointments maintaining files collecting payments secured signin sheets dental charts encounter forms safeguard sensitive data information kept detailed records office inventories placed orders supplies 062020 022021 lead client service representative ethos veterinary health llc roseville ca executed devised business development strategies attract acquire new clients using content marketing coldcalling networking helped large volume customers every day positive attitude focus customer satisfaction coordinated client meetings offer expert individualized service driving sales boosting brand loyalty managed master calendar scheduling confirming appointments coordinated operations staff resolve service problems boost client satisfaction maintained managed customer files databases introduced clients available online resources services increase convenience greeted pet parents warm smile pleasantly asked signins upon arrival maintained office waiting room keeping common areas clean tidy answered owner animal health questions advised best care practices fielded phone calls pet owners answered questions took messages veterinarians 122019 052020 administrative assistant education 052015 banner health tempe az executed record filing system improve document organization management answered multiline phone system routing calls delivering messages staff greeting visitors restocked supplies submitted purchase orders maintain stock levels edited documents improve accuracy language flow readability coordinated patient scheduling checkin checkout payments billing greeted pet parents warm smile pleasantly asked signins upon arrival maintained office waiting room keeping common areas clean tidy entered data pet records office visits computer system answered owner animal health questions advised best care practices cleaned disinfected exam areas surgical equipment kennels prevent diseases control odors processed new patients updated client records key information using standardized registration systems encrypted databases fielded phone calls pet owners answered questions took messages veterinarians high school diploma henry county high school mcdonough ga