timothy better maintown 96660 555 8885678 timbetter21hotmailcom sales manager sales professional proven talent establishing new contacts closing orders generating repeat referral business effective account management excellent customer service exceptional communication presentation negotiation skills outstanding ability earn customer loyalty ability apply strong problemsolving skills persistence resourcefulness achieve positive results account management business development competitive analysis consultative selling contract negotiation prospectingcold calling areas expertise crossselling upselling customer retention lead management market researchanalysis marketing management sales forecasting budgeting professional experience customer service sales representative 062014 current truck inc maintown assist indianapolis sales team testing implementing new sap crm system proficient sap goldmine crm systems leader sap utilization 2016 2017 awarded great lakes regionindianapolis branch aftermarket salesperson year implement sales strategies resulting 130 growth customer base northwest indiana territory accomplish 20 increase revenue training sales professionals achieved 2017 great lakes region top performer award adding 317 units lead cooperative effort growing crown lifts new lift truck market share northwest region 50 4years regional sales manager 052010 042014 abc systems maintown partnered dealers analyze customer needs applying productive solutions meet expectations established service schedule technicians provided quotes negotiated competitive deals expanded developed relationships material handling dealers created turnkey solutions technical support designed resolve unique customer demands