jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom summary dedicated organized professional outstanding relationshipbuilding problemsolving skills driven exceed expectations operate effectively fastpaced highpressure environments selfmotivated team player adept cultivating partnerships building lasting relationships across demographics management levels dynamic reliable exceptional customer service communication skills highlymotivated employee desire take new challenges strong worth ethic adaptability exceptional interpersonal skills adept working effectively unsupervised quickly mastering new skills education training master science human development 052025 university rochester rochester bachelor arts broadcast communications 052004 suny college brockport skills builder inclusive diverse courageous spaces fluent spanish language conversational american sign language design execute eventsprograms diverse communities cross functional collaboration foster positive learning atmosphere forward thinking mentality professional experiences include working fastpaced remote inperson environments thrives collaborative team environment independently manage diverse objectives experience diversity equity inclusion advocate 102022 current university rochester city state assisted development strategic dei plan department work align institutional goals maintained strong knowledge diversity equity inclusion accessibility participating workshops conferences online education classes assessed diversity equity inclusion climate guide development interventions negotiated contracts vendors desired training outcomes fees expenses supported meeting goals monitored efforts train recruit retain individuals underrepresented groups scheduled meetings employees address concerns grievances assistant director community belonging 072018 092022 rochester institute technology rit city state established budgets tracked expenses drive operational efficiency oversaw daily operations mosaic center making space inclusive community responsible leading continual development women color honor ambition leadership development program designed implemented continually advanced leadership development programs realize tangible measurable results strengthen leadership pipeline students directed special projects daily operations cultivated maintained relationships promote positive work culture manager multicultural student life 022012 072018 rochester institute technology rit city state created training modules documentation train staff communicated company directives programs associates ensured followup items completed accurately timely leveraged leadership skills identify deficiencies opportunities improve policies procedures controls enhanced team member performance use strategic tactical approaches motivational coaching training accomplished financial objectives forecasting requirements scheduling expenditures preparing annual budgets cultural programmatic initiatives coordinator 052009 012012 rochester institute technology rit city state planned executed north star centermcas signature events include limited multicultural celebrations homecoming orientations professional development series fostered rapport institutional leadership students build trust cultivate communication communicated effectively delivered positive reinforcement students enabled building trust rapport worked successfully diverse group coworkers accomplish goals address issues related students success recruitment retention associations memberships 2022present lead consultant beyond boundaries consulting 2022present board member writers books literary arts center 2022present member greater rochester chambers dei leadership exchange 2012present founderboard present rochester latino theatre company inc 20172023 member national association student personnel administrators 20132016 chair united way latino leadership development program executive steering committee 20122023 member geva artistic council 20122016 member association sororityfraternity advisers 2001present member latinas promoviendo comunidad lambda pi chi sorority inc certifications 2014 dale carnegie skills success leadership training human relations communication 2014 latino leadership development program united way rochester websites portfolios profiles