jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom website portfolio profiles professional summary knowledgeable dedicated customer service professional extensive experience healthcare retail industries solid team player positive demeanor proven skills establishing rapport clients motivated maintain customer satisfaction contribute company success specialize quality speed process optimization articulate resultsoriented exemplary passion developing relationships cultivating partnerships growing businesses small business owner hadalynj designs mom 4 amazing kids accomplishments reading comprehension client satisfaction hipaa regulations accounts payable accounts receivable administrative duties operational requirements skills office meetings call transfers patient registration clerical support customer communication work history consultant 072021 current hillard heintze los angeles ca passionate getting clean chemical free skin care cosmetics hands many people possible providing knowledge harmful ingredients larger brands skin care cosmetics look labels fostered friendly warm exceptional customer experience recommended retail products athome use met sales goals building customer relations recruiting new customers increasing likelihood repeat business client base 7 yearly sales totaling upwards 4k registrar 052009 062011 basised austin tx organized reviewed filed paperwork secure recordkeeping verified paperwork accuracy checked completion prior processing greeted every guest personable approach provided knowledgeable service updated computer system latest information keep records current accurate followed detailed directions management complete daily paperwork computer data entry answered managed incoming outgoing calls recording accurate messages distribution office staff increased customer service success rates quickly resolving issues volunteered help special projects varying degrees complexity maintained clean reception area promote positive professional environment clients facilitated timely checkin greeting visitors establishing purpose visits accurately inputted patient insurance information companys computer system using nextgen coordinated nursing staff process direct patients appropriate departments collected processed copayments outofpocket charges using nextgen verified important patient information dob insurance providers demographics entry patient management system used cerner nextgen schedule manage patient appointments answered telephone calls offer office information answer questions direct calls staff set patients system documenting key data confirming eligibility verifying insurance benefits imaged scanned patient registration documentation electronic patient record via nextgen scheduled patient appointments respective doctors calendars followed reminder phone calls carried front office duties utilizing data entry skills framework medical database answered phone calls messages 13 physicians office pulmonary medical facility scheduling appointments handling patient inquiries lead decorator 112004 052009 publix super market city state handled phone calls regarding inquiries cancelled orders ordering conflicts verified accuracy orders meeting strict deadlines producing completed products kept work area safe sanitized washing utensils tools countertops maintained sanitary food prep station following established safety procedures sanitizing instructions designed specialty cakes weddings birthdays graduations prepared special creams frostings cakes dessert specialties precisely arranged display cases throughout workday highlight finished products used variety baking decorating tools mixers carving tools confectionery products decorated dessert pastries cakes quickly precisely organizing prioritizing task disposed damaged expired goods uphold safety standards provide fresh products managed material inventory ordered new materials needed decorated fondant softfrosted style cakes daily accurately packaged priced product according publixs pricing procedures followed daily opening closing procedures brick mortar bakery location weighed boxed wrapped bakery products recorded maintained accurate supplies lists clients projects provided exemplary customer service least 100 patrons daily highvolume shopping center location education degree general education kennesaw state university kennesaw ga attended one full year general education classes decided going working field better option time high school diploma 052001 harrison high school kennesaw ga affiliations