jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom summary technically proficient results driven professional dedication education initiative transition career business analyst logical troubleshooter demonstrated ability multitask detect problems implement ontime solutions quick grasp new concepts take additional responsibilities apply practical problemsolving methods excellent communication presentation networking skills able work pressure fastpaced environments skills business analytics professional data analysis team leadership avionics finance reputation integrity reliability accountability initiative drive produce results beyond expected core competencies include leadership team building training development auditing reporting troubleshooting diagnostics business intelligence computer savvy analytical problem solving clear communicator quality control microsoft office suite microsoft visio microsoft access oracle sql rstudio defense software jumps dmo rts arows accounts payable mechanical research accounts receivable microsoft access safety auditing microsoft office suite sales blueprints microsoft visio schematics budgeting communicator troubleshooting business analyst networking business intelligence operations management excellent communication optimization customer relations oracle sql experience 072012 072016 aviation technician vse corporation hebron ct customer service payment processing data analysis performance analysis data management personnel data modeling presentation skills database problemsolving electrical systems problem solving fast processes finance project management financial analysis public relations forecasting quality assurance inventory control quality control team building quick leadership rapport team leadership relationship management logistics repairing managing reporting retail loss prevention merchandising knowledge written oral communication skills inventory management excellent communication skills reading comprehension skills financial records analysis supervised team 25 technicians maintenance 12 multimilliondollar aircraft duties included installing repairing troubleshooting evaluating testing servicing maintaining complex parts machines electrical systems interpreted schematics blueprints mechanical layouts diagnose equipment resolve system problems remained current date jobspecific processes procedures order optimize productivity maximize efficiency conducted training sessions quality assurance job procedure workplace safety mentored personnel develop career goals action plans consistently recognized superiors excellence job performance leadership timely accurate execution projects productivity quality control 122011 122012 sales associate seasonal petco middletown ny assisted team daily operations temporary basis inclusive inventory control stocking sales payment processing activation electronic devices customer service offered product service consultations employed upselling techniques answered incoming telephone calls provide information products services store hours policies promotions maintained knowledge current promotions exchange guidelines payment policies security practices negotiated closed deals minimal oversight sold various products explaining unique features educating customers proper application arranged new merchandise signage appealing displays encourage customer sales move overstock items retained product service company policy knowledge serve resource coworkers customers kept apprised emerging trends provided informative customer service assist product selection built maintained effective relationships peers upper management drive team success toward common sales service operational goals assisted customers finding needed electronic furniture items checking inventory items locations helped average 35 customers per day responding inquiries locating products 082007 042010 finance technician corporal department justice boston japan served lead auditor performed financial analysis various departments including logistics accounts payable accounts receivable primary job functions included performing fiscal reconciliations auditing major accounts via classified federal database records verified evaluated validated reconstructed incomplete conflicting data calculated entitlements travel militarytocivilian statuses managing excess 35 million disbursements reimbursements served internal external customer relations representative ranks civilians establish rapport resolve issues ensure exceptional service 052010 082011 finance technician fourth marine logistics group city state researched resolved collections disputes maintain customer relationships coded invoices records maintain organized accurate records automated office operations managing client correspondence record filing data communications implemented program create daily spreadsheets streamline financial reporting supervised team 3 accountants 4th mlg company training employees best practices cultivating strong financial forecasting answered office phone calls emails direct customers answer questions reconciled monthly checks accurate bank statement distribution reviewed bank account statements reconcile accounts documenting correct financial information general ledger accurately tracked verified approved accounts payable accounts receivable invoices total balances financial software conducting monthly balance sheet reviews reconcile variances processed endofday paperwork verifying deposits rectifying discrepancies investigated resolved collections billing disputes tact efficiency reducing outstanding accounts receivable 90 1 year mitigated financial discrepancies preparing bank reconciliations managing field audits reviewing accounting records accuracy education training 2006 graduate 042020 kennesaw mountain high school kennesaw ga bachelor science business analytics management jacksonville university jacksonville fl activities honors certifications professional training research development data modeling technologies report generation quantitative methodology operations management performance analysis budgeting forecasting data management metric reporting process optimization project management public relations additional information awards honors secret security clearance 2012 navy unit commendation 2010 good conduct medal 2010 letter appreciation 2010 navy unit commendation 2009 letter appreciation 2009 accomplishments process improvement created new departmental procedures manual assessed organizational training needs protective services applied safety procedures policies outlined department safety manual secret clearance navy unit commendation 2009 navy unit commendation 2010