william kaye business analyst personal info phone 14214567878 email williamkayegmailcom linkedin linkedincominwilliamkaye twitter twittercomwilliamk skills sql requirement elicitation jad brd brmcrm salesforce motivated business analyst 4 years experience eager aid arkham technologies solving industry problems well crafting executing strategic initiatives previous roles saved 05 million redesigning clients data system identified bottleneck generating 20 loss revenue experience 2016 2017 senior business analyst xytras media inc developed user stories tobe process flows support design development salesforce solutions clients worked collaboratively team members design solutions met clients business requirements fulfill user stories participated key meetings clients including requirement sessions system demos user acceptance testing enduser training configured salesforce crm products including workflows validation rules security controls key achievements led team assigned 5m project delivered enterprise data warehouse saved 05 million redesigning clients data system junior business analyst 2014 2016 labeouf wheaton proficient ms office interpersonal skills communication time management collaboration organization languages supported development sales operations strategy setting priorities executing operational plans engaged worked 3 aligned teams sales account management operations effectively achieve data needs analysis results managed 5 concurrent projects drove completion minimal guidance drove process improvement managed aspects salesforce crm incl workflow reporting data integrity maintenance key achievement developed maintained sales analytics reports dashboards provide actionable insights support datadriven decisionmaking sales executive leadership teams identified bottleneck generating 20 loss revenue spanish advanced 2008 german conversational interests genchi genbutsu philosophy running halfmarathons education ba business economics university california los angeles ucla gpa 39 relevant coursework economics 106 management 180 certificates english composition 131b business analytics certificatestanford university level 3 certified business analysis professional cbap