jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom summary highlymotivated employee desire take new challenges strong worth ethic adaptability exceptional interpersonal skills adept working effectively unsupervised quickly mastering new skills skills data security icd9 coding experience medical terminology understanding medical terminology filing systems expertise hipaa regulations claims submissions compliance reviews paperwork coordination error reviews workforce management expense tracking strategic planning financial management experience roi specialist 052023 current trinity health systems inc kenmare nd completes information release requests including acquiring returning patient charts precisely correctly scanning medical records transmitting daily accordance requests established protocols defined productivity quality standards requests datestamped important information highlighted speed processing verifying requests approvals distribution medical information accordance established protocols carries quality checks every work guarantee release correctness privacy accurate billing paying close attention showing respect ensuring customers request understood carried promised proactive discovering clients problems worries one may provide exceptional customer service verifying patients requests via emr systems cerner heidis etc negotiated settlements opposing counsel insurance companies ensure maximum compensation clients managed large caseload personal injury claims including car accidents slip fall cases researched complex billing issues involving multiple providers services rendered period time assisted reconciliation accounts receivable ledgers monthend close process certified notary public 112019 current new jersey resources corp wall nj performed notarization property developers documents reviewed loan documents accuracy obtain clients signatures deliver loan documents escrow loan companies specialized deeds power attorney wills provided notarization services public reviewed endorsed appropriate documentsaffidavits requiring execution notary public behalf company advised clients proper completion documents requiring notarization ensured compliance applicable laws rules regulations governing practice notary public provided information customers regarding state notary laws regulations maintained log book record notary signings verified identities individuals signing documents examining valid forms identification interpreted legal terminology contained within real estate documents fulfillment coordinator bpo onboarding 122022 052023 suddath companies minnesota ga reviewed accurately recorded new renewed policies clients ensure needs met drafted stop losses companies per state make sure policies meet state level requirements gathered prepared data required rx stop loss claims requested tracked actively work forms clients audited reviewed clients contracts ensure data entered correctly agents receiving disbursements appropriately investigated discrepancies clients stated needs actual coverage requirements participated meetings senior management discuss current projects develop action plans implementation warranty administrator 052021 122022 around clock pumping city state reviewed processed warranty claims ensure accuracy information resolved discrepancies warranty coverage customers developed maintained relationships vendors suppliers thirdparty providers related warranty services monitored warranty costs identifying areas cost savings opportunities assisted creating standard operating procedures processing warranty requests created detailed records customer interactions related warranties dispatch manager 032020 052021 around clock plumbing city state communicated customers multi phone system determine needs monitored drivers performance ensuring compliance safety regulations route optimization ontime services supported service technicians also problem solving skills prioritize service emergencies analyzed data identify trends customer orders optimize routes maximum efficiency provided training new dispatchers company policies procedures well best practices scheduling routes evaluated existing processes related routing systems software upgrades implementations zone field warranty specialist 042018 032019 marketsource city state worked closely honda warranty systems verify codes billing geographically coordinated traveled routes visit vehiclescustomers affected recall assisted customers best options insure safe recall completed via field repair shop repair duties also included dispatching scheduling repair technician repair onsite dispatching tow truck send shop repairs well assisting setting rental car replacement end day duties included submitting detailed information dealer track explain either status vehicle successful making sure repair completed prepared reports detailing current status outstanding warranties well trends associated specific products manufacturers warranty settlement specialist 102016 022018 sharecareconcentrix city state assisted preparation settlement documents closing researched title issues worked attorneys resolve discrepancies ensured compliance applicable laws regulations policies procedures related warranties facilitated communication customers vendors internal departments claims process inspected vehicles needed repairs maintenance services advised customers accordingly processed customer payments reconciled accounts prepared bank deposits medical billing reconciliation 072014 102016 demourneymedco city state analyzed financial information related damages incurred clients due personal injuries sustained maintained accounts payable receivable ledgers ensuring invoices recorded correctly verified patient insurance eligibility coverage medical services rendered reviewed coded submitted claims insurance companies government payers maintained detailed records billing activities compliance company policies procedures utilized various software programs enter data system accurately education training bachelor arts digital communications multimedia 052014 university alabama tuscaloosa al high school diploma 052010 columbia high school huntsville al advanced diploma