jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom professional summary seasoned operations manager solid record success streamlining operations decrease costs promote organizational efficiency exceptional business expert focused construction landscaping determined cut costs without impacting quality products services reliable team player committed building highperforming teams offering 20 years experience proven success management quality assurance leadership highly skilled improving throughput continuous process improvement cclairefunctional collaboration accomplished building highperforming teams inspiring staff achieve personal professional goals operations manager extensive background administration human resources supervise daily operations organizations strong competencies addressing operational issues concerns quickly determines staffing requirements work assignments schedules new projects excellent skills hiring recruiting develop highperforming teams supervised daily operations skills work flow planning risk analysis management budgeting forecasting management experience expense control strong communication work history 072017 current operations manager cardinal logistics salt lake city ut written skills cleaning protocols positive professional ability lift followup devised strategies boost customer sales drive referrals due excellent service resulting new customer relationships reviewed companys strategic plans developed departmental goals standards support vision promoted energetic atmosphere purpose drive improvements customer care experiences worked tandem construction manager better understand business process initiate improvements helping company improve sales 25 first quarter year year developed cultivated lucrative relationships new existing clients effective communication exemplary interpersonal skills oversaw daytoday business operations sales floor fostering deep professional relationships wholesale contacts customers 072015 072017 financial services representative south georgia medical center nashville ga assisted account reviews preparation account reviews prepared research reports stock bonds mutual funds assigned supervisor maintained database verifying information recording new information needed developed financial models projects presentations participated conference calls meetings interacted key leaders assisted monthend closing processes verified journal entries developed skills necessary manage various organizational bank accounts reviewed weekly monthly budget performance reports ensuring departments agencies operated within allocated budgets investigated excessive expenses reporting discrepancies reviewed monthly requisitions accuracy completeness reconciled transactions determined payment approval statuses improved financial status analyzing results monitoring variances recommending actions senior analyst 072014 072015 insurance sales representative national general tallahassee fl customized existing insurance programs suit individual client needs analyzing specific requirements sought new clients developed client relationships networking direct referrals lead databases cold calling recommended type amount coverage based analysis customers circumstances using persuasive sales techniques reviewed policy applications errors liaised underwriters facilitate quick completion application process worked accommodate new different insurance requests explored new value opportunities optimize insurance agency reputation approached potential clients using direct marketing techniques including mailings phone contacts sold auto home life various insurance products individuals affinity groups within assigned territory using consultative selling techniques 052013 072014 sr accounting representative education simon eye associates city state prepared weekly accounts payable aging schedules ran payment selection reports payment requirements weekly performed detailed account activity analysis required monthend financial variance reporting kept journals documented accounts payable cash disbursements developed monthly quarterly annual profit loss statements balance sheets directed vendor invoice entry corporate overhead costs purchase orders answered vendor inquiries followed quickly phone email managed complex problemsolving upper management order complete projects ontime within budget streamlined bookkeeping procedures increase efficiency productivity 062013 bachelor science criminal justice kaplan university indiana 051991 associate science business management goldey beacom college wilmington