jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom summary compassionate advocate outstanding communication skills goes extra mile provide assistance victims abuse proficient knowledge court procedures network resources hard work skills document preparation effective multitasking community advocacy knowledge federal state laws time management spanish fluency community outreach education establishing effective relationships courtroom procedures events planning collaboration teamwork building trust relationships justice programs experience advocate 052022 current bcfs sacramento ca built trust rapport victims violent crimes remaining calm compassionate variety situations completed reports paperwork documentation accurately time reached individuals via phone email sms deliver help support advocated victims difficult situations filing police reports connecting needed services informed victims legal processes timelines provided direct support coaching intervention increase selfsufficiency goal attainment attended hearings victims provide emotional support identified appropriate community resources provided referrals services used computerized systems tracking information gathering troubleshooting gathered analyzed information advocate safety wellbeing progress presented general public outside agencies raise awareness garner support initiatives performed data input document care services plans needs assessments progress notes made appropriate referrals followup referrals certain families received needed services conducted presentations victimization issues create traumainformed community medical office specialist 082020 042022 hca saginaw tx registered patients scheduled appointments acquired insurance authorizations procedures tests ordered attending physician interacted providers medical professionals regarding billing documentation policies procedures regulations communicated patients resolve inquiries schedule appointments address billing questions collected information verified insurance collected copayments patients part checkin process maintained smooth flow examinations keep appointments schedule cleaned disinfected exam tables trays lamps comply infection control policy adhered hipaa requirements safeguard patient confidentiality scheduled confirmed patient appointments consultations office receptionist 012014 072020 nations roof grand rapids mi scheduled confirmed appointments answered directed incoming calls using multiline telephone system processed payments updated accounts reflect balance changes delivered administrative support team members making copies sending faxes organizing documents rearranging schedules prepared correspondence reports documents final formats correct punctuation capitalization grammar spelling protected clients rights maintaining confidentiality personal financial information submitted claims insurance companies researched resolved denials explanations benefit rejections answered customer invoice questions resolved issues discovered invoicing collection process contacted insurance providers verify insurance information obtain billing authorization input payment history financial data keep customer accounts uptodate system submitted claims insurance companies assessed billing statements correct diagnostic codes identified problems coding entered procedure codes diagnosis codes patient information billing software facilitate invoicing account management medical assistant 012005 022014 sun river health beacon ny interviewed engaged patients obtain medical history chief complaints vital signs organized charts documents supplies maintain team productivity relayed messages patients physicians concerns condition updates refill requests facilitate treatment cleaned maintained medical equipment following procedures standards documented notes patient visits responded patient callbacks phonein prescription refill requests educated patients medications procedures physicians instructions secured patient information maintained patient confidence completing safeguarding medical records contacted pharmacies submit refill patients prescriptions conducted insurance verification precertification preauthorization functions labeled completed lab requisitions using icd cpt coding education training medical assistant san antonio college medical dental asst mcallen tx