jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom executive summary strategic outcome oriented leader 20 years experience planning program management process innovations collaborative dependable solutions driven business partner excellent communication analytical relationship building skills lead teams emphasis delivering objectives ontime onbudget great customer service fostering teamwork core qualifications strategy planning implementation program project management budget pl management process innovation improvement professional experience 032015 032016 director enterprise risk management apollo global management palm beach fl crossteam collaboration proactive risk mitigation inspire motivate team train coach mentor staff develop implement corporate enterprise risk management erm framework tools templates simplify reporting corporate level spanning multiple business units geographies combined revenues 81b ensure erm framework aligned iso 31000 coso regulatory requirements uk corporate governance code 2014 supports laws sarbanesoxley act 2002 utilize change management adkar methodologies rollout corporatewide erm policy supporting guidelines templates assist executives risk champions creation maintenance risk maps companywide level business unit level lead risk deep dives selected top risks across business units geographies presentation pearson executives board directors selected top risks reviewed monthly prepare semiannual reporting erm maturity status top risks pearson executives external audit committee board directors erm outputs distilled inclusion externally facing pearson annual report support assessment risks part strategic planning process evaluate roi investment payback period strategic initiatives 092013 032016 director pmo ceridian corporation minneapolis mn engage primary stakeholders ensure objectives organization established agreed upon assessment line business revenues 38b engage executive management team understand manage threats opportunities arising objectives organization lead weekly crossfunctionalcrossproject meeting order provide executives portfolio view issues assist project prioritization ensure project management policies adhered processes followed appropriate techniques adopted increase adoption project management processes two business units eleven develop improved tools templates measuring monitoring reporting data internal external stakeholders develop deliver training project management topics tools trained 1000 project managers program managers senior managers establish early warning indicators critical business activities provide information potential sources risk develop individual employee development plans identify training coaching needs career planningand performance evaluations assigned project team leadership staff 022008 082013 manager project management office iron mountain scarborough lead develop implementation policies procedures standards guidance consistent portfolio program project initiating planning executing monitor control closing 18b business units lead development methods capture report metrics concerning program risk conditions effectiveness monitor control activities encompassing scope management schedule financial performance resource management provide direct project management support first year programs struggling programs provide direct assistance programs transitioning legacy systems ensure timely report events adversely impacting customer obligations customer contracts data privacy data security potential negative media wherein damage corporate reputation possible work closely finance quality technology sales delivery implement overall objectives included scope accountability develop individual employee development plans identify training coaching needs career planning performance evaluations assigned project team leadership staff 092006 012008 financial analyst bcd travel dallas tx identify customer requirements apply cost rates proposal scope change estimates prepare cost estimates contracts per request proposal maintain analyze historical data production rates maintain necessary data explain financial results variances business units management enable interpret evaluate control effects financial transactions improve process creating tracking cost variance analyses 062001 082006 business analyst abbott laboratories maple grove mn assist implementing technology solutions costeffective way identifying requirements project program communicating requirements clearly stakeholders facilitators partners meet stakeholders develop maintain communicate requirements traceability matrix develop test cases requirements develop modify procedures solve end user problems conduct root causal analysis identify resolve technical issues identify customer requirements apply cost rates proposal scope change estimates use request proposals assist preparing cost estimates contracts 082000 052001 project manager agreeya solutions manteca ca overall responsibility successful initiation planning design execution monitoring controlling closure project develop maintain project charter project plan requirements scope management plan master schedule budget quality plan communication plan resource plan risk register contract valued 50m develop implement processes procedures schedules communicate information internal external stakeholders status scope schedule budget risks issue resolution throughout project work clients ensure plans schedules viable state understands roles deadlines clear lines communication established facilitate highlevel client subcontractor meetings multiple participants guiding discussions among multiple stakeholders reach concrete decisions monitor schedule deadlines deliveries ensure project commitments executed time communicate schedule changes project staff working directly senior level clients provide solutions dayto day operational issues ensure scope changes reflected contracts budgets activities schedule communicate scope budget changes team members 081997 042001 systems administrator mri software detroit mi design maintain productivity enhancements selected business areas based management control system iso 9001 certified internal iso 9001 auditor design forms procedures support new revised workflows calculate analyze success resulting changes observe work activity identify time requirements reasonable expectancies output experiment new methods completing tasks assure continuing compliance established procedures assess probable impact proposed changes business environment administer corrective preventive action system promote identification resolution risks issues levels staff product manager development implementation distributed scoring services providing guidance technical direction representatives departments clarify requirements identified number performance scorers needed based item types scoring rates collaboration scoring directors scouted permanent temporary scoring locations around country accommodate peaks volume managed capacity plan instances entailed moving projects one location another based delays upstream worked closely human resources ensure right number scorers hired location assisted human resources interviewing 100s performance scoring candidates 071991 031997 project coordinator taskforce new york ny communicate internal production departments production control ensure smooth timely processing projects responsible supervision lower classified employees assure productivity quality timeliness work assist project managers processing issues provide knowledgeable support project education 2013 2002 affiliations mba business administration mount mercy university cedar rapids ia bachelor science applied business mount mercy university cedar rapids ia project management professional pmp 2008 present pmi risk management professional pmirmp 2013 present certified scrum product owner cspo 2012 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