jasmine bell professional implementation consultant johnsmithemailcom london uk summary highly skilled motivated implementation consultant extensive experience enterprise software implementation project management customer service requirements analysis proficient freshdesk helpdesk software excel pm tools experience senior implementation consultant ruleguard ongoing london uk led implementation regulatory compliance software financial firms resulting 100 customer satisfaction captured analyzed business requirements determine optimal implementation plan managed customer acceptance planning signoff process delivered projects time specification resulting 100 customer satisfaction developed customer relationships loyalty implementation consultant compliance solutions date period new york usa implemented compliance software multiple financial institutions resulting streamlined processes improved efficiency leveraged software platform satisfy requirements effective setup configuration managed communication range internal external projects resulting improved efficiency trained new existing users software platform resulting increased productivity assisted developing customer relationships loyalty technical support analyst tech support inc date period san francisco usa provided technical support customers resulting increased customer satisfaction managed helpdesk using freshdesk software resulting improved efficiency resolved technical issues timely professional manner resulting increased customer satisfaction collaborated development team provide optimal customer experience strengths project management delivered multiple projects ontime budget measurable results problem solving developed creative solutions complex problems resulting increased efficiency customer satisfaction customer service provided exceptional customer service resulting high customer satisfaction ratings repeat business skills business analysis enterprise software implementations project programme management customer relationship management technical aptitude excellent written verbal communication creative problem solving time management prioritisation triage personal organisation achievements successful implementation enterprise software solution led successful implementation enterprise software solution major financial services client resulting increased efficiency cost savings wwwenhancvcom powered enhancu