jessica claire resumesampleexamplecom 555 4321000 montgomery street san francisco ca 94105 professional summary customer service sales professional successful improving customer retention growing revenue organized motivated hardworking proficiency sales customer satisfaction leadership skills govt security clearance energetic driven highly competitive customer service oriented sales oriented time management personnel management superior leadership skills communication skills microsoft proficient education university phoenix online current mba business administration central state university wilberforce oh may 2011 bachelor science business administration management deans list college business industry army rotc chapter advisor kappa alpha psi fratenity inc work history nebraska medical center management assistant sioux falls sd 042011 current increased customer service score corporate average 82 87 awarded opportunity participate enterprises top gun program six months top sellers area work local airport exposed tribrand operations including enterprise national alamo car rentals demonstrated growth proficiently sales customer service awarded top management trainee within north daytoncolumbus area consistently exceeded sales goals month placing within top 10 matrix built sales culture within branch daily creating exciting incentives motivating sale actively participated area sales training led daily sales meetings developed trained coached new employees sales techniques overcoming objections outside sales consisted prospecting conducting facetoface sales calls new existing businesses within branch assigned territory increased fclairet growth 11 aggressive prospecting sales calls managed portfolio approximately 4 accounts logging sales call afterwards grew assigned account rental per day usage 24 analyzed crystal report effectively contact existing accounts preparation sales calls purchased lunch accounts strengthen relationships expand growth opportunities participating sales calls branch manager area sales manager assigned accounts ensure customer satisfaction account accuracy analyzed income statements determined profit lost opportunity us army national guard sergeant squad leader state 012007 current successfully completed us army infantry school successfully completed us army field artillery school graduated warrior leaders course top 10 entire class nominated distinguished leadership award advance leadership training trained time management personnel management learned exceptional organizational skills communicated efficiently leaders also subordinates operated maintained equipment worth 1 million dollars maintained team working great morale environment amongst soldiers time mentor trained team directly operation enduring freedom veteran city state 082011 082012 intl security assistance force isaf ghazni afghanistan truck commander military convoy responsible personnel equipment maintaining positive communication higher headquarters along minute status reports security force regional support command east afghanistan provided personal security high ranking coalition commanders afghan government local nationals served 2 intelligence nco providing significant reports latest enemy activity areas operating along providing mapping grid terrain information concerning missions ensuring fully knowledgeable pertinent intelligence served s6 communications nco responsible filling radios top secrete encrypted communication security keys weekly ensure positive communication amongst surrounding support elements battle space provided radio communication assistances us nato troops affiliations prince hall freemasons kappa alpha psi fraternity inc