jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom summary driven quality assurance supervisor offering 4 years experience quality assurance shipping receiving auditing inventory management highly skilled optimizing production workflows leading teams toward achievement benchmarks maintaining qa standards proficient identifying defects test program planning implementation documentation expert improving productivity superior collaboration communication skills systematic quality assurance wellversed software development testing protocols helps teams produce highquality work completing thorough quality assurance evaluations strong communicator multitasker organized detailoriented approach proficient complex excel labview deployments skills communications project organization problem resolution problemsolving skills employee training operation monitoring knowledge auditing systems supervision planning coordination operational improvement first aidcpr organization experience 052016 current quality testing supervisor northwest landscape services centennial co inventory management team management process improvement defect recording materials inspection sampling quality assurance project management sound decisionmaking abilities data entry skills test plan development established enforced clear safety policies protect workers injury coordinated efficient maintenance schedules keep systems running peak levels monitored employee work levels optimized performance strategic approaches eliminated knowledge gaps managing continuous training mentoring strategies new junior personnel inspected completed work assess quality identify skill ability issues provided excellent service attention customers facetoface phone conversations improved operations working team members customers find workable solutions recognized management providing exceptional customer service worked closely team members deliver project requirements develop solutions meet deadlines leveraged excel minitab labview software input compile data gathered various sources demonstrated selfreliance meeting exceeding workflow needs handled delegated tasks including testing said product training hiring firing management meetings bringing new product company calling offsite contractors help build better machinery help produce better product building doc audits demonstrations employees meeting various different buyers demonstrate product purchased us work collaborated others discuss new product opportunities performed site evaluations customer surveys team audits 042015 052016 acting manager pizza hut city state coordinated efficient maintenance schedules keep systems running peak levels monitored employee work levels optimized performance strategic approaches established enforced clear safety policies protect workers injury mitigated project downtime effectively managing scheduling dispatching technicians onsite repairs recognized management providing exceptional customer service provided excellent service attention customers facetoface phone conversations improved operations working team members customers find workable solutions achieved costsavings developing functional solutions food cost problems improved customer satisfaction finding creative solutions problems performed site evaluations customer surveys team audits answered numerous calls daily answer customer questions boosted customer satisfaction scores rolling new motivational initiative team workers eliminated knowledge gaps managing continuous training mentoring strategies new junior personnel maintained optimal supply levels meet expected demands without overreaching budget targets 102013 042015 shift leader tim hortons city state upheld company standards compliance requirements operations cleanliness areas documented receipts employee hours inventory movements reviewed applications resumes recommended top candidates interviews positioned skilled staff key areas throughout shift optimize department productivity delegated tasks employees monitored activities task completion coordinated daily shift changes facilitate tasks handle special needs requests inspected incoming supplies conform materials specifications quality standards transformed work area increasing production reducing turnover eliminating waste enhancing quality maintained visually appealing effective displays use lighting signage kept areas clean neat inspectionready times comply product guidelines increased customer base market share promoting product diverse channels organized daily workflow scheduled staff vacations adequate coverage enforced compliance housekeeping safety sanitary requirements protect team members customers education training 062013 high school diploma conneaut area senior high school linesville pa 062013 pro star certified servsafe certified food service management crawford county career technical center meadville pa