gaurav taneja j 9953776253 infogetsetresumescom linkedin linkedincomcompanygetsetresumes retail sales associate leveraging 5 years experience sales associate 5 years experience retail environments recognized ability communicate customers providing exceptional service ensure client retention positive feedback proven ability increase sales upselling techniques well implementing processes drive profitability exceptional customer service communication skills insatiable drive best version every day profile summary expertise implementing sales strategy client prospecting presenting promotional programs maximize revenue highly skilled analyzing market trends opening new markets guiding launch new products proficient consensus building negotiating communication operational experience adept identifying existing customer needs executing predetermined selling process potential buyers typically involving product demos presentations extensive experience developing relationships generating leads preparing organising daily work schedule order existing potential sales outlets core competencies account acquisition retention powerful presentations lead qualification generation cold calling telephone sales sales negotiation b2b b2c sales client relationship management market analysis research product knowledge professional experience space consultants hyderabad retail sales associate sept 2019 oct 2021 engaged proactively customers provided excellent service ascertaining meeting needs delivered friendly efficient customer experience sales checkout ordering process assisted merchandise recovery maintenance sales floor meet company standards maintained orderly appearance throughout sales floor coordinated managers team members replenishment signage reticketing duties needed introduced promotions opportunities customers crossselling products increase purchase amounts served customers familyfocused retail environment emphasis customer service addition financial inventory management tasks developed new customer prospects referrals built customer relationships drive sales congiz hyderabad retail sales associate feb 2016 aug 2019 approached customers initiated conversations determine needs preferences resolved customers technical questions timely professional manner along educating customers exceeded sales quotas awarded top salesperson two years row tablets 10 stores provides quality customer service addressing customers questions suggesting merchandise meets needs assisted average 40 customers per day finding selecting items provided recommendations generated 8k additional revenue stocked replenished organized inventory accuracy efficiency completing function 10 faster average associate achieved average 140 sales goals three consecutive months managed proper attractive merchandise display ensuring strategic placement products maximized purchases provided outstanding customer service receiving 96 customer service feedback surveys recommended better merchandise display management implemented resulted 35 improved sales academic credentials mba sales marketing indian institute management calcutta 2016 bachelors business administration marketing xavier institute business management mumbai 2013 technical skills microsoft office access visual studio sdlc javascript html css personal dossier languages known english hindi references documents available upon request athar khan resume confidential page number 11