charlotte may senior operations manager healthcare startup remote team leadership helpenhancvcom linkedincom dallas texas summary seasoned operations professional offering 5 years robust experience healthcare startups skilled strategic change management operations optimization crossfunctional project execution efficient analyzing business trends managing remote teams drive sustainable growth experience operations manager healthbridge 20162019 cleveland ohio led multiple operations healthcarefocused startup driving innovation efficiency led managed team 25 remote employees resulting significant operational efficiency increase identified operational bottlenecks trends optimizing workflow 35 worked crossfunctionally cx strategy core ops teams reduce claims turnaround time 20 partnered product department design execute technology roadmap improving operational processes 30 deputy operations manager medpearl 20142016 austin texas managed crossfunctional teams projects healthcare consulting firm managed team 15 remote professionals enhancing team productivity 25 implemented strategic changes driving 40 increase operational efficiency facilitated successful collaborations business intelligence payer partnerships teams improving overall operations 30 associate operations manager healfront 2012 2014 houston texas managed daytoday operations healthcare implementation startup managed mentored group 10 remote employees ensuring smooth workflow execution identified rectified operational bottlenecks reducing downtime 15 collaborated internal stakeholders deliver innovative insights future scale education master business administration southern methodist university bachelor science health care administration university north texas 20102012 dallas texas 20062010 denton texas strengths project management successfully executed companywide project increased operational efficiency 35 previous job healthbridge team leadership managed mentored team 25 remote employees healthbridge thereby driving increase productivity 20 problem solving identified rectified operational bottlenecks previous role healfront reducing downtime 15 skills team leadership operations management strategic change management business intelligence claims management remote team management analytical skills process optimization stakeholder engagement certification certified professional health information management systems course provided healthcare information management systems society himss lean six sigma black belt healthcare course provided lean six sigma company powered enhancy wwwenhancvcom