jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom summary accomplished marketing specialist skilled achieving operational efficiency increasing revenue financial services health care manufacturing industries business process improvement data analysis asset management expert skilled marketing professional focused exceeding revenue goals driving highvolume new user acquisition growing subscriptionbased businesses versed aspects marketing campaigns concept development execution launch highlights microsoft office tools ms office word excel powerpoint microsoft project microsoft sql server sql management studio ssms integration ssis sequel server reporting ssrs sql server data tools ssdt visual studio business intelligent microsoft office tools report builder accomplishments hired trained managed team 21 successful lower cadre staffs excellent written verbal communicator customer serviceoriented deadlinedriven drove revenue generation recordbreaking levels creating new new approach strategies increased customer satisfaction 45 revamping service protocols experience 042015 current database analyst ameriprise financial detroit mi involved designing developing optimizing database designed table schemes relation permissions ensure database integrity wrote sql queries determine information generate reports creating subqueries quickly efficiently maintained data integrity extraction transformations loading process creating packages dts running jobs using visual studio ssdt management studio ssis developed supported etl extraction transformation loading components used move large amounts data source data source excel sql server ms word flatcsv files etc optimized operational databases datamart data warehouse excel flatcsv file created new tables views indexes experience writing ddl dml statements multiple table joins unions created scheduled jobs nightly backup database sql server agent use creative techniques compare data conflicting data types resolve issues contribute project team efforts ensure operational support requirements implemented responsible generating reports optimizing database queries run faster proven ability work independently small teams handle multiple tasks simultaneously adapt quickly changes generate reports different data source ssrs 012014 042015 assistant manager customer service manager 012010 2014 112009 2011 air products chemicals tx successfully managed activities number team members multiple locations addressed negative customer feedback immediately maintained standard verifying applicants eligibility licenses administering grading written examinations traffic laws contributed safety lives property administering high level road tests rate applicants driving ability processing reinstatement transactions maintained 95 better customer service flow using lobby management system ensure customers served timely efficient manner motivated guided employee performance participates employee discipline provides input formal performance planning evaluation achieved excellent operation maintenance customer service center csc served assistant supervisor high volume center social media coordinator almo corporation saint charles mo published related content via top social media channels oversee company website updates increase community participation content monitored conversation social media properties assisted editors marketing managers make social media roi managed online contests giveaways identify opportunities different social media sites like twitter facebook develop manage relationships different vendors manage publishing twitter handle consistently engage two way dialogue community measure success activities compile reports foster relationships bloggers related marketing teams logistics specialist federal mogul city state supported managed salesaccount managers staff handled inputs updates new hire information assisted new staff hiring process completion required forms handled distribution letters agreement staffs monitored system best sales performance collaborated national account executive develop implement talent management retention programs generated reports track monthly sales goals staff sales bonus prepared memos correspondence completed data analysis reports via microsoft excel education bachelor science technical management human resource devry university chicago il 2002 bachelor science marketing polytechnic kebbi marketing business administration management plateau state polytechnic jos plateau business administration management skills agile backup brand strategy competitive analysis content customer service database analysis data analysis dts data warehouse databases database designing dml driving etl forms hiring letters marketing microsoft excel excel microsoft office ms office powerpoint microsoft project word ms word performance analysis product marketing quality control realtime reporting safety sales microsoft sql server sql sql server supervisor tables visual studio website excellent communicatorspoken written