career overview jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom experienced business analyst extensive industry experience banking financial services sector professional expertise includes requirements gathering agile environment disaster recovery planning training new colleagues including business analysts qualifications strong analytical skills strong structured query language sql skills information security project management strong collaborative skills testing expertise storyboarding technical skills jira sharepoint accomplishments requirements analysis high proficiency 3 2013 completed business requirements analysis drafting comprehensive rd globalization project ahead schedule leadership served lead ba electronic discovery group served equivalent scrum master group migrated formal agile methodology project management managed complex inhouse application including role product owner product manager business analyst third level support prepared design specifications developed reporting analytics tested managed user adoption work experience business analyst 042007 current 4 wheel parts performance centers tampa fl developed managed project plans providing status updates management conducted extensive testing documentation applications developed inhouse gathered requirements developed stories interfaced developers design create innovative solutions address complex business needs within electronic discovery trained new users colleagues system processes tools supported user community approximately 30000 distinct enterprise wide users data specialistanalyst 072003 052003 accenture honolulu hi developed training processes procedures electronic discovery operations group harvested electronic evidence analyzed evidence provided requesters accordance regulations policies pertaining privacy efficiency identified bottlenecks implemented new improved processes policies business analystproject manager 081998 052003 first consumers national bank city state managed banks y2k project budget excess 5mm project completed time accordance federal state regulations requirements managed implementation new remittance processing system budget excess 3mm project completed time saved bank approximately 40kmonth labor expenses education training history political science 1993 university new mexico albuquerque new mexico double major concentration analytical studies coursework included selfstudy assisting professors tutoring undergraduate students