jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom professional summary highly motivated sales associate extensive customer service sales experience outgoing sales professional track record driving increased sales improving buying experience elevating company profile target market skills guest services inventory control procedures merchandising expertise loss prevention cash register operations product promotions work history 072008 current consultant infosys ltd irwindale ca evaluated diverse organizational systems identify workflow communication resource utilization issues contributed success clients organization improving performance motivation job satisfaction hiring practices training programs management systems liaised customers management sales team better understand customer needs recommend appropriate solutions leveraged business tool expertise develop deploy customer interfaces developed strategic component development plans support future projects leveraged onsite observation personal interviews identify team individual strengths tracked detailed hours expenses project number accuracy rate authored detailed work plans meet business priorities deadlines conducted thorough reviews type operations devise deploy improvement strategies facilitating consistent result managed onsite personnel liaised team senior management initiated success clients organization improving performance motivation job satisfaction hiring practices type programs management systems developed service plans consultation clients performed followups assessing quantity quality services developed comprehensive business cases analyze costs benefits roi tco proposed solutions supported clients business analysis documentation data modeling took detailed notes kept records program performance progress education initiatives leadership created detailed roadmaps action items project goals provided reporting analysis inform budgeting planning conferred existing potential customers assess requirements propose optimal solutions tracked costs expenses compare original budget identify failure points broadened improvement initiatives troubleshooting problems corrective action improved client sales automating system ecommerce feature managed revenue models process flows operations support customer engagement strategies provided outstanding service clients maintain extend relationship future business opportunities developed virtual teams focus trust development extreme programming compiled research data gave professional presentations highlighting finds recommended optimizations devised strategies improve organization efficiency optimize group management collaborated clients develop shape budgets processes business intelligence strategies reviewed internal systems organized training plans address areas need improvement provided updates stakeholders key milestones projects conducted meetings clients determine project intent requirements budgets 092000 112018 vice president healthcare operations cleveland clinic middleburg heights oh identified solved issues production workforce material sourcing drive business objectives spearheaded crossfunctional initiatives across departments achieve business goals bottomline profits resolved issues recommended actions based production compliance reports scheduled interviews healthcare professionals initiated ontime underbudget project management optimize performance identified opportunities improve business process flows overall departmental productivity 022000 052005 rn ambulatory team lead hca physician services group city state administered medications via oral iv intramuscular injections monitoring responses address new concerns managed care admission discharge including patient assessments care planning health educations discharge support monitored patient reactions drugs carefully documented findings maintained quality care comfort patients heart failure pulmonary hypertension conditions reviewed postoperative orders continuously monitored patients postoperative vitals set pca fluids oriented patients unit led successful team comprised rns lpns ancillary staff educated patients families caregivers diagnosis prognosis treatment options disease process management lifestyle options advocated patients communicating care preferences practitioners verifying interventions met treatment goals identifying insurance coverage limitations minimized hospital stays recoverycentered approaches reducing average inpatient stay length oversaw delivery care patients medicalsurgical unit providing direct care delegating nursing assignments supervising team comprised nurses lpns technicians unit clerks orchestrated qualitydriven costeffective care highvolume trauma center setting conferred physicians discuss diagnoses devise wellcoordinated treatment approaches collaborated physicians quickly assess patients deliver appropriate treatment managing rapidly changing conditions teamed trauma emergency interventions involving serious head injuries gunshot wounds thoracic trauma secured controlled narcotics distributed medication schedule meet patient needs minimize misuse opportunities trained new nurses proper techniques care standards operational procedures safety protocols optimize performance safety managed quality care patients heart failure endstage renal disease coronary artery disease implemented interventions including medication iv administration catheter insertion airway management taught patients improve lifestyle choices dramatically reducing chance symptom reoccurrence performed arterial cutdowns inserted central lines inserted endotracheal tubes part trauma team provided exceptional care highacute patients needing complex care ventilator management extensive wound care rehabilitation contributed substantially successful department jcaho accreditation consistently operating highest standards care provided didactic clinical instructions orient new nurses potential student nurses achieve training outcomes organized managed care patients undergoing various therapies procedures provided direct patient care stabilized patients determined next course action education 051991 072009 101994 bsn bachelor science nursing university florida gainesville fl graduated magna cum laude member tri deltas minored respiratory science received cheerleading scholarship master business administration health management clinical assistance university south florida tampa fl associate science state college florida manateesarasota bradenton fl continuing education subject