robert smith information technology specialist ii phone 123 456 78 99 email infoqwikresumecom website wwwqwikresumecom linkedin linkedincomqwikresume address 1737 marshville road alabama summary experienced testing designing enhancing solutions committed improving business productivity efficiency developing insightful solutions current business practices ability document analyze clients existing systems business models understand strengths weaknesses determined opportunities automate existing functions processes translated business requirements functional specifications manage changes specifications redesigned current business processes newer technology skills server 2003 server 2008 r2 windows xp vista 7 8 microsoft office 2007 microsoft office 2013 exchange 2003 exchange 2008 sharepoint active directory work experience information technology specialist ii abc corporation january 2011 present promoting costeffective highperformance computer technology provide continuous improvement inhouse productivity efficiency contributing analytical technical expertise regarding inhouse computerrelated hardware plantbusiness information technology understanding business process utilizes computer information technology installing configuring performance tuning administering troubleshooting inhouse computerrelated hardware software complying company data backup disaster recovery software licensing security authorization policies maintaining audit record plant hardwaresoftware maintaining software licensing developing documenting maintaining necessary inhouse information nonplant floor data collection systems principal information technology specialist abc corporation september 2006 july 2010 setup maintained troubleshoot printers including monitoring ink levels inventory managed window updates enduser systems managed virus protection reports provide resolution issues maintained company phonecommunication system evaluated system potential testing compatibility new programs existing programs evaluated expansions enhancements studying workload capacity computer system maximized use hardware software training users interpreting instructions answering questions dummy description data replace job description relevant current role education bs2011jefferson community college free resume template copyright qwikresumecom usage guidelines