carter andrade retail operations manager retail ops managergmailcom new york ny summary experienced retail operations manager passion excellence driving results proven success leading highperforming teams achieving sales goals enhancing customer experience experience ulta beauty retail operations manager led team 20 associates aspects store operations resulting 10 increase sales revenue implemented inventory management system resulting 20 reduction outofstock products new york ny ongoing partnered vendors improve shipment planogram expectations resulting 15 reduction delivery time trained coached team provide exceptional guest service leading 95 satisfaction score sephora assistant manager managed daily operations highvolume store team 15 associates achieved 110 sales goals effective product merchandising promotion developed implemented training programs resulting 20 increase employee retention ensured compliance company policies procedures including inventory control loss prevention macys department manager oversaw daily operations cosmetics department managing team 10 associates achieved 95 instocks effective inventory management replenishment increased sales revenue 12 product merchandising promotional events developed implemented training programs resulting 25 increase employee productivity leadership led team 15 exceed sales goals 25 q2 2021 strengths operational excellence improved inventory accuracy 20 implementation new system los angeles ca date period team building chicago il date period developed mentored 5 associates management positions past year education university illinois urbanachampaign bachelor business administration english native languages spanish proficient skills merchandising inventory management sales management leadership team building vendor management wwwenhancvcom urbana il date period powered enhancy