jessica claire resumesampleexamplecom 555 4321000 montgomery street san francisco ca 94105 professional summary successful optimizing security standards improving planning processes managing systems implementation knowledgeable disaster recovery planning roadmapping team development skills security planning organization communications first aidcpr french culture knowledge requirements analysis supervision problem resolution french tutoring education montgomery college rockville md associate science computer networking cefofasa lome 072006 high school diploma work history conduent incorporated information management specialist ridgeland ms 072018 062020 played key role ongoing network design reevaluation optimization keep pace company growth liaised effectively others promote ongoing network design reevaluation optimization scaled company growth coordinated management teams plan develop align execute strategies would meet clients vision mission purpose communicated regularly customers concerning data exchange technology integration worked closely management teams plan develop coordinate execute technical strategies aligned clients vision mission purpose mastec inc information technology specialist richmond va 122012 102018 controlled managed server room wireless network server infrastructure audiovisual equipment laptops video conferencing equipment worked software development team reported errors bugs newly released software assisted deployment release fixes facilitated best user experience continuous support training classes webinars improvements communication system changes prepared reports collecting analyzing summarizing information communicated regularly customers concerning data exchange technology integration provided tier 1 support nontechnical internal users desk side support services built provided basic enduser troubleshooting desktop support windows linux mac systems followed clients verify optimal customer satisfaction following support engagement problem resolution falken industries security forces member city state 032017 072018 employed 1 military working dogs aid worldwide security force operations led managed performed force protection duties protect personnel resources apprehended detained suspects searched persons property conducted interviews gather evidence conducted advanced reconnaissance operations collected intelligence information increased customer satisfaction resolving issues maintained excellent attendance record consistently arriving work time inspected suspicious activities monitored premises criminal acts rule infractions provided detailed reports infractions criminal acts law enforcement trial hearing procedures remained calm assertive mindful think critically problem solve stressful situations guided hazards periodic property safety inspections oversaw remedial action identified potential secured premises personnel patrolling property monitoring surveillance equipment communicated security team building supervisors using twoway radios mobile phones technological devices checked identification persons entering exiting facility eliminate unauthorized visitors enforced security policies removed violators unauthorized individuals premises maintain safe environment worked independently collaboratively resolve urgent issues protect lives property operated handheld metal detector surveillance devices screen individuals entering facility rendered aid injured ill individuals alerted paramedics advanced support us navy boatswains mate security city state 062008 062012 handled landing signalman responsibilities aircapable ships coxswain rhib rigid hulled inflatable boast performed search rescue sar operations responded military civilian ships needing assistance kept watch aboard vessels identify changing conditions potential issues implement corrective actions managed quality assurance program including onsite evaluations internal audits customer surveys led teams example consistently demonstrating correct behaviors enforcing policies procedures patrolled navy base location preserve law order deter detect criminal activity enforce laws regulations respond citizen requests assistance provide public safety performed rescue functions accidents emergencies disasters including directing traffic administering emergency medical aid carrying people dangerous areas backed patrol officers difficult stops answer complex questions policed assigned areas check public roads signs disturbance additional information operation iraqi freedom medal security patrol anti terrorism training