jessica claire 9 resumesampleexamplecom 555 4321000 montgomery street san francisco ca 94105 summary compliance professional wellorganized ability manage multiple priorities self driven able manage schedules meet deadlines coordinate others perform tasks minimal supervision skilled adapting diverse audience tight deadlines negotiate successful outcomes challenging problems knowledgeable areas consumer finance laws within auto finance industry regard compliance licensing annual reporting regulatory overview highlights agile development methodologies requirements analysis design phases business process improvement user acceptance testing scope project definition superb communication skills advanced problem solving abilities critical thinking education northwood university may 2013 bba bba management bba management accomplishments experience southern company business analyst cartersville ga 032014 current act liaison business technical staff levels representing project management office support lead assist clients requirements definition project definition project planning provide indepth business process viewpoint issue reviews implementation planning sessions assist project management process includes planning defining scope design testing quality assurance compliance system documentation user training sitel governance risk compliance pompano beach fl 082013 032014 served point contact itrelated audits including external pci sox soc1 soc2 internal audits worked directly auditors obtain list inscope resources documents personnel provides information meeting invites advance auditors visit provided support egrc repository system record related policy procedures include archer sharepoint worked postaudit phase assist stakeholders preparing response audit findings september 2013 april 2014 governance risk complianceserved point contact itrelated audits including external pci sox soc1 soc2 internal audits worked directly auditors obtain list inscope resources documents personnel provides information meeting invites advance auditors visit provided support egrc repository system record related policy procedures include archer sharepoint worked postaudit phase assist stakeholders preparing response audit findings anthem inc licensing specialist mendota heights mn 062012 082013 independently researched assessed regulatory licensing requirements 50 states following types business licensing sales finance licensure securitization licensure collection agency licensure secretary state foreign authority qualification general business licensure uniform consumer credit code registration presented research interpretation results governance manager companys general counsel determine course action needed ensure business licensing acquired department interior legal specialist east hartford ct 012012 062012 responsible managing complex complaints complex complaints related functions business ensure department company policies procedures followed complex complaints written complaints received federal state regulatory agencies attorneys bbb written complaints addressed senior executive management business small business administration paralegal specialist city state 092005 012012 prepare proof documents various types sba loans including home loans business loans economic injury standalone loans create custom loan closing documents prepare organize documents connection residential real estate closings including mortgages deeds trust thorough understanding work experience reviewing mortgages deeds trust modifications lease agreements analyzing title survey documents along aspects closing process ocess maintaining sba compliance loan transactions stay apprised regulations legal precedent maintain knowledge specialized legal terminology verifying home loans apply indepth knowledge amending deeds trust mortgages statements additional advances commercial loans adjust security agreements uniform commercial code ucc filings reflect modified terms conditions evaluate criteria used secure collateral commercial loans including machinery equipment inventory accounts receivable furniture stocks mobile homes aircraft ships determine appropriate type ucc filing security agreement submit lien skills accounts receivable agency business process closing commercial loans credit clients executive management filing finance internal audits interpretation inventory legal machinery managing office sharepoint pci personnel policies project management project planning quality assurance real estate requirements definition research sales system documentation user training type ucc written