summary jessica claire 100 montgomery st 10th floor555 4321000 4 resumesampleexamplecom resultsfocused information technology professional strength management proactive leader proven skills communication collaboration extensive military background logical thinking disciplined person promotes efficiency influence positive successful outcomes skills resource allocation anticipating problems performance improvement delegating assignments tasks collaboration teamwork problem solving documentation recordkeeping team leadership employee performance evaluations conflict resolution critical thinking microsoft office written verbal communication reliable responsible problemsolving experience interim sql server manager 122021 current pinnacle technical resources inc san jose ca responsible ensuring availability performance maintenance organizations sql server database related infrastructure applications supervise technical professional staff high visibility exposure throughout department human services dhs department health doh department military veterans affairs dnva department drug alcohol programs ddap department aging pda manage team responsible operational fitness availability windows based microsoft sql server databases terrestrial cloud applications provided brokered hhs tso ensure backup procedures microsoft sql server designed manner business recovery point objectives met participate aspects performance management relation microsoft sql server database environment use tools idera diagnostic manager analyze troubleshoot resolve issues real time maintain proactive approach housekeeping databases analysis inefficient tsql queries high consumption hardware analysis appropriate index maintenance required manage configuration servers hosting microsoft sql server sql cloud databases ensure levels performance availability security meet business needs program areas across hhs dc provide technical leadership participate logical physical development interfaces software systems utility programs routines used hhs dc application systems cots products direct manage lead aspect standards policy procedures best practices relate microsoft sql server environment motivated staff acknowledgment hard work achievements sco server dba dept human services city state 122018 122021 troubleshoot sql server services outages related applications sql issues occur 24 x 7 365 days year analyze solve incorrect issues realtime writing problem resolution even sql server related provide daytoday support application developers users relates sql server sql server reporting services integration services multiple sql server releases including sql server 2019 manage sql server databases multiple product lifecycle environments development mission critical production systems configures maintains database servers processes including monitoring system host performance ensure high level performance availability security backup restore functionality databases provide technical guidance assistance application developers database design structure advanced programming techniques efficient use computer resources program error analysis interface applications application developers determining processing requirements capacity planning design system need use database design activities chef data administration dept human services city state 032011 122018 responsible creation training maintenance enforcement department human services standards metadata abbreviations model structure enterprise wide consistency oracle sql mainframe application development life cycle harmonizes management objectives multiple project management methodologies include limited agile waterfall rad seamlessly creation maintenance management data administrations internal webpage include full access updated metadata collections approved accepted abbreviations complete files accepted documentation responsible creation development administration agencies metadata collection data dictionary responsible establishment enforcement data governance policies procedures responsible final acceptance testing cots products concerning model development department human services application developers contractors supervises directs daytoday assignments organized work employees within unit evaluates employee performances develops manages periodically reviews employee training plans provide weekly updates dhs cto pmo daptiv projects within dhsdho tso units maintains weekly updates daptiv ensure potential problems resolved lowest level dhs dho oa education training associate applied science associate applied science avionics sensor sy community college air force maxwell afb al 051983 388 gpa bachelor science bachelor science human resource management 051985 new school social research new york ny 385 gpa microsoft certified professional mcp certifications microsoft certified trainer mct microsoft certified system engineer mcse 1836073 comptia certified comptia network certified itil certified itil v3 certified