jaylani chernis manual qa tester jaylanichernisgmailcom 475 1716107 123 maple street buffalo ny 14221 education associate applied science quality assurance technology suny erie community college buffalo ny aug 2017 may 2022 relevant coursework quality control principles statistical process control lean manufacturing six sigma root cause analysis continuous improvement techniques inspection testing methods quality management systems iso standards auditing practices links linkedincominjaylanichernis skills selenium jira testrail postman sql python jenkins profile diligent manual qa tester 1 year experience ensuring software quality meticulous testing defect identification proficient test case design execution documentation well collaborating crossfunctional teams enhance product functionality user experience strong analytical problemsolving skills keen eye detail commitment delivering reliable efficient software solutions employment history manual qa tester techolution ny apr 2023 present conducted extensive manual testing major clients web application resulting identification resolution 150 critical bugs ensuring seamless user experience upon launch collaborated closely team developers product managers implement comprehensive test plans three major projects contributing ontime delivery high customer satisfaction ratings streamlined qa process creating detailed test documentation reducing time spent manual testing 25 increasing overall team efficiency trained mentored four new qa team members helping quickly adapt company processes consistently meet performance expectations junior manual qa tester lorven technologies ny jul 2022 feb 2023 successfully identified reported 250 critical software bugs issues within first six months employment leading 30 improvement overall product quality stability streamlined testing process creating implementing comprehensive test plan test case library resulting 20 reduction testing time 15 increase defect detection rate collaborated crossfunctional teams resolve 100 highpriority defects within tight deadlines contributing timely product releases 10 increase customer satisfaction ratings certificates istqb certified tester nov 2021 asq certified quality engineer jun 2020 languages english spanish hobbies memberships international software testing qualifications board istqb association software testing ast