jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom summary knowledgeable security professional 10 years experience designing implementing security solutions highavailability environments goaloriented professional significant success planning analyzing implementing security plans initiatives excel developing comprehensive secure network designs systems hardworking employee customer service multitasking time management abilities devoted giving every customer positive memorable experience skills telecommunications systems protecting networks reporting documentation linux server monitoring computer viruses resource allocation risk mitigation organizational skills maintenance repair supervision leadership people skills good work ethic reliable trustworthy problem resolution team building flexible schedule team management customer service friendly positive attitude conflict resolution active listening computer skills planning organizing data management microsoft office experience analysis problem solving cisco routers switches electrical equipment twoway radios network security telecommunications field service load testing systems network protocols software installation configuration structured cabling wiring troubleshooting diagnosis equipment installation highspeed internet repair circuit layouts communication tower repair field installation schematics reading equipment maintenance equipment purchase requests mechanical equipment repairs technical support facility preparation technical operations safety equipment transport critical thinking 112018 current network security engineer first republic menlo park ca provide advice guidance forward networks subject matter expert ensure successful ongoing usage adoption technologies take ownership technical issues working crossfunctional teams document problem resolution steps troubleshooting procedures work directly vendors internal product management engineering teams share knowledge experiences ultimately improve customers success walk customers adoption usage forward networks platform build customer project plans document best practices scalable repeatable processes develop metrics reporting understand key customer needs trends undertake education forward networks incorporate usage across functions processes provide training new technology engineering colleagues develop perform demonstrations technical solution develop metrics reporting understand key customer needs trends create deliverables outlining data driven metrics showcase value project officer creation implementation interface control documents icd interface control agreements ica marine corps common intelligence server mccis marine corps common source server applications mccassa gathered data pertaining customer needs identify predict evaluate system network requirements contributed task list maintaining network security across workstations servers peripherals provided effective resolutions issues escalated problems knowledgeable support quality service submitted recommendations regarding infrastructure overhauls promoted continuous improvement governance processes spearheaded server infrastructure development quality control staging production operations 102017 112018 taclane engineer core network engineersupervisor general dynamics information technology sig co bn city state responsible design development implementation data voice andor video communications networks part project execution team work closely project managers customers determine technical requirements see requirements completion installing configuring maintaining general dynamics information technology gdit taclane devices crypto devices within joint service provider jsp network submitting proposed designs engineering review board respond questions scheduling authorized service interruptions asi implement proposed solutions responsible reporting operation maintenance crypto equipment remedy logging master station log msl plan network layouts configure systems user environments analyze network topologies traffic capacity requirements document engineering installation plans eip various documents created standard operating procedure sop taclane team configured routers switches firewalls hardware deploy manage lan wan wireless networks corrected network faults malfunctions restore connectivity individual users entire facilities implemented tested validated maintained networking services according solution designs employed firewalls vpns safeguard network security block unauthorized access collaborated professionals identify system needs implement comprehensive solutions replaced faulty damaged network hardware components improve performance monitored system performance promote network speed availability reliability assisted clients employees explaining properly use network equipment performed disaster recovery tasks data backups mitigate damages performed preventive maintenance networking hardware related software configured network equipment installations performed lifecycle refreshes performed postinstallation testing turnkey services effectively managed variety missioncritical network tasks included vulnerability application patching data backups network configurations performed tests newly installed hardware software provide components interface correctly network conducted scheduled maintenance nonpeak hours uninterrupted service 122014 102017 satcom satellite communications operator maintainer supervisor satellite communications city state perform duties satellite communications operatormaintainer included maintaining complete knowledge regarding operational facets shift operation many types cryptographic equipment well communications equipment consisting satellite modems slm665086503650 modem sdm300a modem om73 modem bandwidth efficient modem bem enhanced bandwidth efficient modem ebem anusc28 modem electronic patch panels include anusc63 multiplexer integration dcss automated subsystem midas matrix subsystem multiplexers include fcc100 tactical satellite signal processor tssp enhanced tactical satellite signal processor etssp promina responsible coordinating supervising repairing major communications systems subsystems support systems facility responsible reporting operation maintenance status command group higher command headquarters using simple tools wwoprs remedy system master station log msl supervised circuit restoral procedures outage reporting systems within satellite communications satcom facility technical control facility tcf according disa defense dissemination system dds 302nd signal battalion standards ensured resources properly supervised trained utilized support 100 task coverage operational maintenance activities provided technical direction coordination supervision operation troubleshooting communications equipment responsible technical writing include satellite equipment reports ser detailed outage reports dor action reviews aar effort provide command group snapshot mission capabilities site provide command staff operations chief sound technical advice effort support mission polices regulations directed higher headquarters governmental agencies maintain high visibility operation maintenance efforts performed satellite communications satcom facility technical control tcf facility performed duties operations manager analyzing interpreting broad communications according users requirements developing highly technical communication guidance facilitate installation activation telecommunications satcom facility coordinating supervising implementation ground mobile forces gmf missions naval communication missions white house communications agency whca missions national airborne operations center naoc missions revised implemented maintained mission essential task listing metl creating new site certification training program trained subordinate personnel operation maintenance three angsc52av92g medium satellite terminals four ssma anusc28 modem systems two military strategic tactical relay milstar command post terminals two single channel transponder injection subsystems sctis terminals associated dscs equipment conducted site surveys order fulfill requirements needed support newly installed circuits satellite trunks requested telecommunication service requests tsr telecommunications service orders tso performed preventative maintenance checks services pmcs operator level demand maintenance assigned communication equipment created standard operating procedure sop satcom maintenance team coordinated employee schedules according shift changes availability complied company policies objectives communication goals provided ongoing training address staff needs identified corrected performance personnel issues reduce impact business operations manually installed replaced system components ladders hands knees tight areas attics roofs crawl spaces performed advanced troubleshooting diagnostic procedures find root causes devise corrections logged service calls closed work orders recording issues resolved services provided 082010 102014 microwave communications operator maintainer mobile maintenance team chief supervisor us army city state perform duties microwave communications operator maintainer mobile maintenance team chief standardized tactical entry point stepteleport department defense gateway consisting joint warfighter interbase telecommunications network jwitn defense satellite communications systems satcom facility primary technical control tcf facility department defense dod joint chiefs staff jcs unified combatant commanders ucc intelligence community federal agencies 24 hour worldwide command control communications intelligence responsible coordinating supervising repairing major communications systems subsystems support systems facility responsible troubleshooting testing installation cryptographic microwave radio security electronic communications equipment systems provide command staff operations chief sound technical advice effort support mission polices regulations directed higher headquarters governmental agencies provide services military branches okinawa japan via jwitn well versed maintaining repairing troubleshooting insuring continuous movement voice data communications one location another via major communications networks defense satellite communications system dscs satellite trunks microwave radio system ground mobile forces gmf missions national airborne operations center naoc missions complex circuits systems interpreting schematic diagrams single line diagrams drawings responsible preventative maintenance checks services pmcs 18 communication sites include generators hvac systems lights alarm systems backup battery systems created standard operating procedure sop mobile maintenance team monitored employee productivity provide constructive feedback coaching coordinated employee schedules according shift changes availability operated intrusion detection access control cctv feeds track building activities planned managed resources consistently meet production quality cost goals reviewed completed work verify consistency quality conformance dispatched maintenance safety teams address alarm calls evaluated prioritized incoming calls successfully allocate response team resources helped handle problems fires floods different building areas complied company policies objectives communication goals installed telecommunications computer hardware software programs applications initiate functional operation tested circuits malfunctioning telecommunication equipment isolate malfunction sources configured automated network services maximize reliability modified existing software meet specified needs reduce costs furnished advanced technical assistance system users troubleshooting telecommunications related network system hardware software peripherals routed cables trunk lines entry points specified equipment following diagrams designed wiring plans new buildings built renovations data voice communications handled multiple simultaneous deployment projects strict deadlines measured cut spliced installed wires cables analyzed technical manuals diagrams determine proper connections data communication lines logged service calls closed work orders recording issues resolved services provided created network diagrams new existing networks performed cost justifications education training 072018 associate arts criminal justice saint leo university saint leo fl accomplishments csudsu fiber modem communications including ds3 speeds operations idirect triton subsystem experienced tmde include signal generators oscilloscopes spectrum analyzers fireberds tberds multimeters experienced dscs equipment include converters converters high power amplifiers high voltage power supplies low noise amplifiers experienced dcss ancillary equipment include slm665086503650 modems sdm300a modem om73 modem usc28 modem bem ebem modems midas matrix promina timeplex knowledgeable background maintenance operation promina 800 multiplexer include providing dsn interswitch trunks ist niprnet siprnet video teleconferencing vtc cdssmu long locals expert knowledge cryptographic data transfer devices include koi18 kyk13 anpyq10 cyz10 expert knowledge cryptographic devices include kg84a kg95 kg175a kg175d kg175f kg175g kg175 certifications aws academy cloud foundations training 2022 gcssarmy erps course 2015 us army unit armorer course 2016 microwave communications operatormaintainer course 2010 satellite communications operatormaintainer cross trained 2014