jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom professional summary meticulous detailedoriented professional 10 years experience expert office protocols computer software use training conflict resolution office management distinguished history reliability effective review close following guidelines regulations drug testing collection procedures hipaa requirements familiarity medicallegal issues surrounding drug testing seasoned teamplayer offering 8 years experience administrative leadership positions wellversed human resource practices medical software use topnotch management abilities financial personnel clerical areas accomplishments resolved product issue consumer testing used microsoft excel develop inventory tracking spreadsheets supervised team 10 staff members skills recruitment training drug alcohol testing diagnostics expertise analyzing skills proofreading application testing executive presentations organizational skills bookkeeping writing reports employee timesheet processing time management scheduling expert computer proficiency spreadsheet management administrative support presentation design records management report development customer relations communications recordkeeping excellent work ethic critical thinking customer service selfmotivated professional troubleshooting multitasking abilities clerical verbal written communication adaptability transcription dictation work history 022018 current office managerpsychological testing coordinator perkins charlotte nc coordinate new hire processing ie review resumes set interviews perform phone screening etc schedule review organize drug alcohol testing responsible planning formal neuropsychological assessment approaches implementation testing well appropriate intervention strategies outpatient subpopulations scheduling patients needed act liaison office manager clinical staff draft letters insurance companies schools affiliated offices schools per request take meeting notes transcribe email document spreadsheet form perform general bookkeeping duties maintain staff company calendars set appointments meetings conference calls suggest changes office task workflow improve efficiency frequently check office supply stock reorder supplies needed track orders maintain vendor relationships train assign tasks new office clerks interns 042016 032018 insurance verification representativeoffice coordinator burgess lee berlin orthopedics pain management city state triage incoming phone calls appropriate party timely organized manner plays role verifying entering patients insurance coverage information including benefits responsible validating patients billing information selecting completing insurance coverage information contact private insurance companies patients accounts medicare medicaid verify obtain information concerning insurance benefits accruing determine patients insurance compatible companys healthcare programs work patient getting maximum benefits program updates refiles patients claims reverify patients current insurance find patients insurance benefit plan takes consideration selected products needed patient verify insurance preadmission patients admission patients day surgeries specified procedures immediately informs finance department business office patients underinsured without insurance responsible reviewing patients case insurance coverage information personalize call contents patient choose right harp internal software insurance code following information provided patients insurance study patients scanned requisition record input information relating insurance coverage take verify patients demographic information registering service procedure identify important patient demographic information missing inform client avoid claim processing issues insurer request precertification benefits patients inpatients outpatients surgery using dde perform verification medicare coverage limits medicare accounts inpatients acquire billing information verifying workers compensation accounts mva contact clinical staff patients clinical information needed insurance provider admission certified perform benefits appeals denied claims 092015 122017 human resource specialistmedical coordinator washington pediatrics city state field telephone calls receiving directing visitors word processing creating spreadsheets upkeep data entry handling scheduling patient appointments greet accommodate incoming outgoing visitors promote hospitable environment persons direct visitors appropriate departments offices maintain inventory perform change supply purchase orders filing documentation mail organized punctual manner assemble staff meetings facilitate personnel functionstasks needed serve assistant clinicians endorse orderly working environment maintenance ethical patient confidentiality preparing updating employment records related hiring transferring promoting terminating explaining human resources policies procedures laws standards new existing employees ensuring new hire paperwork completed processed informing job applicants job duties responsibilities benefits schedules working conditions promotion opportunities etc addressing employment relations issues work complaints harassment allegations processing personnel action forms ensuring proper approval overseeing hiring process includes coordinating job posts reviewing resumes performing reference checks 032012 122015 administrative assistant dental health associates city state answer triage telephone calls professionalism open close dental office according office protocol maintain professional reception area organize patient education materials etc greet welcome patients visitors practice check patients according office protocol verifying updating patient information oversee patient relations handle patient complaints indirect supervision help explain office policy patients confirm next days appointments according protocol patient preferences schedule patients efficient use doctor staff time check patient quickfill list try fill cancellation noshow appointment times collect payment patients time treatment make followup appointments needed prepare financial treatment plans present plan options patient end appointment assist treatment room needed see records stored securely handled compliance hipaa privacy security regulations accurately file patient information arrange patient charts radiographs next days appointments track cases referrals doctors orthodontists update insurance information patients always submit treatment plans predetermination benefits exceptional interpersonal skills maintain effective rapport patients dentists staff members community effective verbal skills communicate patients staff whilst active team player able adapt office policy improvements customer service patient relations experience quick responseaccurate data entry present treatment plans patients short time frame education bachelors hr management berkeley college 2012 certifications hippa training high school diploma west orange high school compliance training languages french negotiated haitian creole negotiated