jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom summary versatile employee adept financial analysis audit support account reconciliations collections proficient preparing financial statements monitoring controls completing closings highly detailoriented proactive diligent also speak english spanish fluently skills cash register customer satisfaction reading selling scheduling sales growth cash vault audit loan application advisement branch operations increased revenue rapport building financial strategy management financial product expertise microsoft access dynamics risk analysis cost budget analysis client relationship management organization supervision communication experience personal banking officer 092016 current first hawaiian bank pukalani hi expanded customer relationships maintaining regular followup processes rapport built strong rapport new existing clients better serve financial needs promote branch loyalty partnered loan mortgage officers financial advisors provide clients optimal financial solutions helped customers open close accounts apply loans make sound financial decisions exercised judgment dispensing information maintain confidentiality sensitive information described promotional offers used persuasive sales techniques upsell services convince clients apply additional banking services created strategic financial solutions suit individualized client needs expanded client base consistent product promotion sales strategy met clients facilitate budget management financial guidance maximized branch revenue optimizing daily operations increased teller efficiency developing implementing improved service methods ordered supplies materials secure inventory sensitive propriety items completed monthend yearend closings kept records auditready monitored timely recording accounting transactions reviewed documents personal identifying paperwork notary services responded promptly customer inquiries complaints find solutions diffuse tension entered new account information computers filed related forms documents interacted prospects better understand products services required procured client credit reports financial documents account establishment prepared appropriate forms regarding cards checks money orders collected recorded customer deposits fees issued receipts executed wire transfers funds compliance banking best practices maintained customer data confidentiality inputting information system alleviated issues quickly getting touch customers explaining steps successful resolution identified company offerings would best meet customer needs provided additional details pricing support worked successfully diverse group coworkers accomplish goals address issues related products services worked closely team members deliver project requirements develop solutions meet deadlines prioritized organized tasks efficiently accomplish service goals sales representative 052014 092016 m3 usa corporation newport beach ca daily tasks include calling customers scheduling appointments following past customers ensure complacency landing customer right product putting something unrealistic finances constant training throughout month maintain appropriate certifications learned sell product also dealership importantly dealt hundreds people find customer needs requirements always hitting monthly goal volume cars even urgently accomplishing csi customer satisfaction index goal pursued generated customer leads well engaged follow activities gain new client accounts interacted customers understand particular needs identify products services best suited helping achieving goals explained features benefits merchandise customers increase sales profits collaborated sales team members share selling strategies gain new insights retained clients obtained referrals promptly resolving customer complaints providing value promoting quality customer service 122012 122014 leslies pool supplies dba austin tx helped company obtain highest goals month selling products intensive reading training month get better customer satisfaction productivity memorized companys product deals week replenished stock everyday throughout aisle operated cash register properly escorted customer organized store returning merchandise proper place restocked displays stocked shelves supplies organized displays focus customer attention specific items recommended merchandise customers based needs preferences educated customers product service offerings demonstrated products customers discussed features redirected objections capture sales met exceeded upselling donation credit card signup targets consistent basis leveraging excellent communication interpersonal strengths worked successfully diverse group coworkers accomplish goals address issues related products services worked closely team members deliver project requirements develop solutions meet deadlines managers assistant 082011 122012 sbarro pizza city state restocked office supplies daily troubleshot problems equipment keep operations ontrack maintained records timely updates employee files conducted inside training sessions educate employees products company policies utilized company reports analyze sales gross profit inventory activity conducted research compiled data prepared documentation consideration presentation upper management read analyzed incoming memos submissions reports determine significance plan distribution helped increase company profitability customer relationship development community involvement marketing campaigns developed successful marketing plans increase sales profits managing costs assigned tasks associates fit skill level maximize team performance delegated daily tasks team members optimize group productivity mentored staff enhance skills achieve daily targets using handson motivational leadership enforced company policies procedures strengthen operational standards across departments organized schedules workflows shift coverage meet expected business demands maintained inventory accuracy counting stockonhand reconciling discrepancies completed inventory audits identify losses project demand secured revenue accurately monitoring transactions deposits eliminate discrepancies monitored cash drawers multiple checkout stations verify adequate cash supply education training bachelor arts business administration 052021 strayer university washington dc iota eta chapter alpha sigma lambda honor society member associate arts political science 082015 palm beach state college lake worth fl mba information technology project management strayer university washington dc