professional profile jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom experienced operations manager strategic planner possessing solid understanding property management accounting business practices fiscal analysis financial reporting construction mechanical systems safety environmental programs excels building teams fostering environment conducive change productivity constant improvement highlights public policy background data collection analysis expert pegasys financial system expert acquisition software systems extensive background property management technical background electronics mechanical systems experienced team member major projects construction experience personnel matters sensitive difficult nature knowledge suite planning tools chatter groups individual development plans salesforce applications experience operations manager 012008 current hertz corporation downers grove il salary 99264 usd per year hours per week 40 series 1101 pay plan gs grade 13 supervisor timothy hile 7574416914 prior supervisor stephen millerxxx9733688 leed certification two buildings round one national effort actively utilize employee viewpoint surveys affect change improve workplace climate employee satisfaction effective implementing new programs policies procedures extensive experience understanding many program areas within gsa work together interrelate sponsor regional waste diversion team 2014 utilize gpm epm course project execution utilize reta asset business plan oa tool applications pbs portal oversee program areas field office require experience knowledge essential effective operations efficient operations customer satisfaction able work across business lines regards projects property management deep understanding divisions gsa interrelate within project program area experience contributing directing activities projects programs following disciplines design construction building management space planning leasing procurement safety environmental management project management developing projects differing budgets within gsa funds another area vast experience work several budget accounts budget activity 61 building operations budget activity 54 basic repair alterations budget activity 80 nonrecurring work authorization reimbursable projects budget activity 55 ra line item projectsenergy projects budget activity 53 rental space budget activity 63 energy rebates past years work limited budgets make funding decisions based priority necessity difficult decisions need decided team environment parties disciplines lend expertise decision trained continue train many gsa employees within pittsburgh field office served trainer mentor participated training supervisor 10 employees program areas employees cover range disciplines include business manager budget technician procurement technician lease manager property manager administrative assistant construction control representative related areas completed midyear annual appraisals six seven employees year constant communication written oral employees receive performance feedback continuous basis ensure employee appraisals written comments critical element summary comments training requirements documented performance based well employee executed duties compared performance plan criteria written documentation clear expectations continued improved job performance guide staff property managers responsible facets facility management programs respective sites employ use knowledge federal acquisition regulation code federal regulations osha regulations gsa policy directives supervising employees five federally owned properties within realm responsibility supervision two located downtown pittsburgh area comprise excess 15 million square feet federal complex erie two small social security buildings also federally owned supervision ongoing mechanical custodial needs buildings well daily customer tenant needs areas extreme importance operations manager building operating equipment security safety building systems control management heating ventilation air conditioning equipment fire control alarm systems electrical distribution vault power distribution panels emergency standard plumbing intrusion detection systems card key access systems elevators oversee supervise operation approximately 100 federally leased properties around pittsburgh western pennsylvania area involves ongoing supervision property managers conduct periodic inspections manage leased locations utilizing lease management desk guide lease contract prior consolidation business acquisition programs provided oversight program areas several years include annual budget submittals monthly status funds analysis procurement work flow assignment approving official simplified acquisitions typical field office budget managed approximately 17 million worked closely business manager ensure funds obligated expended proper functional category serve field office team member regional projects include construction lease renewals new lease build construction renewing renegotiating service contracts led effort convert recurring contracts annual obligations limited obligation government authority logo effort lasted year required changes recurring contracts responsibility implement logo assigned team field office required us work closely regional contracting officers accomplish change recurring contract challenges faced operations manager include unique situations require much time effort resolve one example unique situation follows us courthouse pittsburgh indoor firing range utilized us marshals service firing range large interior building adjacent parking courts employees unique location requires annual monthly maintenance cleaning keep conditions safe use range building tenants funding cleaning range ceased november 2012 decided consultation us marshals service close range due high lead levels well beyond allowable safe safety life preservation property always paramount making types decisions communication us marshals service regional support employees essential moving forward towards resolution range status decided present costs keep range open costs return space gsa time 2015 moving towards closing range federal occupational health assessment done range criteria assessment gsa policy indoor firing range design operations maintenance criteria dated april 12 2012 numerous recommendations changes upgrades range play key role decision close range instrumental throughout entire process providing data reports feedback regional team members estimates serving liaison headquarters local us marshals service contacts new agency past two years federal buildings personnel training act fbpta effort aimed evaluating enhancing knowledge property mangers others play direct role public building management assessment tool use document track progress plan training needs supervise related tool also new gsa enterprise idp individual development plan tool allows employee present long term goals short term goals training needs supervisor approval building owners management institute bomi courses program certifications fulfill majority fbpta requirement encourage employees take courses pursue bomi certification property manager 022007 012008 jvm group lisle il salary 70702 usd per year hours per week 40 series 1176 pay plan gs grade 12 supervisor stephen miller xxx9733688 maintained william moorhead federal building pittsburgh pa property manager conducted oversight daily maintenance operations building duties property management wide varied common duties custodial oversight mechanical oversight tenant relations customer service emergency response utility usage monitoring asset management conjunction regional team contracting officers representative recurring nonrecurring contracts level ii certification course duties building manager participated project teams developing statements work schedules milestones cost estimates needs identified major prospectus project took place moorhead federal building 2003 2009 project participated aspects phases include planning tenant interface tenant needs interviews relocations acquisition move services furniture installation needs security services supervised managed led field office team interfaced regional team effort environmental concerns issue renovation whereas asbestos abatement accomplished almost areas building required working closely industrial hygienist planning containment removal disposal air monitoring ensure tenant safety tenant moves building tenants included swing space permanent relocation law enforcement agencies moved building leased space new lease construction new building operating equipment installed maintenance requirements changed required team attend commissioning equipment collection operations maintenance manuals inclusion preventative maintenance schedule employee training needed business manager 042002 022007 pinnacle technical resources inc greenville sc salary 56927 usd hours per week 40 series 1101 pay plan gs grade 12 supervisor stephen miller xxx9733688 administered annual operating budget excess 15 million field office annually composed submitted field offices operating budget request complex document required review contracts expenditures anticipated next two fiscal years escalations contract values adjustment contract values written justifications new unusual budget requests item escalation exceeded consumer price index following items must reviewed requested annual basis following two fiscal years onetime cleaning requests onetime maintenance requests space changes common joint use areas cafeteriaconcessions equipment onetime services security requirements workload changes would result increase decrease occupied space repairs funding personnel onboarding offboarding recurring contract projections cleaning maintenance utilities approved tracked funding simplified acquisition procurements beneath micro purchase threshold 150000 worked many budget activities addition operating budget funded reimbursable maintenance repair alterations projects various budget allowances reviewed monthly status funds ensure procurements recorded correctly obligated correct funding reviewed certified monthly open items reports ensure open obligations expenses accruals valid served field office liaison regional budget group education mba business administration 2002 duquesne university pittsburgh pa gpa gpa 372 credits earned 60 semester hours emphasis finance management relevant course work business administration economics managers organizational financial control management accounting environment business financial accounting organizational behavior management business problems ii intro total quality management classical contemporary management training development organizational communication seminar advanced real estate topics none real estate licensing 1999 community college allegheny county pittsburgh pa pittsburgh pa gpa gpa 400 completed two courses real estate field better prepare work realty services specialist gsa classes completed real estate fundamentals real estate practices total credits earned gpa 400 bachelor arts professional studies 1995 duquesne university pittsburgh pa bachelor science degree achieved 1995 gpa 377 major field study business course duquesne university saturday college program approximately 90 credits transferred various colleges attended throughout military enlistments saint leo college sumter area technical college university maryland colleges attended serving active duty awards 2013 philadelphia federal executive board excellence government awards program silver medalist category supervisory achievement 2013 pittsburgh federal executive board excellence government awards program bronze medalist category supervisory achievement 2010 award 25 years government service level 5outstanding performance evaluation past 6 years performance awards tied rating medals awards military enlistments united states air force air force commendation medal air force outstanding unit award w1 oak leaf cluster air force good conduct medal w1 oak leaf cluster air force overseas long tour ribbon air force longevity service award ribbon nco professional military education graduation ribbon air force training ribbon skills business skills financial accounting procurement business writing computer software programs excel word access power point budget funds management economics conflict resolution customer service technical skills experience technician included basic electronics electrical systems heating ventilation air conditioning electrical power generation hydraulics plumbing water management workplace safety teachingtraining taught real estate licensing law community college part time train numerous interns journeyman level employees gsa