career overview jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom enthusiastic customer servicetelesales representative indepth knowledge sales account management training 15 years experience retail real estate medical insurance sales customer service core strengths strong organizational skills invoice processing seasoned conflict resolution sharp problem solver adaptive team player telecommunication skills accomplishments energetic work attitude large cashcheck deposits expert customer service expert telephone inquiries specialist customer assistance worked company systems live support diligently completed assigned tasks working overtime needed quality communication interacted 50 affiliate stations us puerto rico ensuring reliable highspeed delivery residential smallbusiness customers computed data reports provided required weekly monthly quarterly reports listing sales figures client track records sales consistently generated additional revenue skilled sales techniques customer service researched calmed rapidly resolved client conflicts prevent loss key accounts multitasking cashiered two cash registers tandem maximize customer flow database maintenance assisted managing company database verified edited modified members information work experience customer advocate ally pittsburgh pa 022010 2011 responsible working phone day call center assist members physicians responding telephone written inquiries prompt accurate objective manner spending approximately 90 scheduled time phone according business need customer service experience working various lines business ie cdhp medicare wellness disease managementduties include medical claims billing coding medical benefit quotes conducting research well vast knowledge medical terminology anatomy data entry typing interpersonal verbal written communication skills analytical organizational skills independent decision making skills clotomer service agent wipro ltd raleigh nc 032002 092002 greet checkin passengers checkin passenger baggage assist passengers misplaced baggage verify passenger departure documentation assist unaccompanied minors ums comply security requirements reschedule passengers flight interruptions assist passengers arriving international flights documentation international departures produce required work related documentation monitors crts keyboards passenger processing carrier supplied carrier specific reservationticketing software scales weighing passenger baggage ticket baggage tag printing equipment pacent care assistant technician brighton gardens city state 102000 122000 provide basic patient care including assisting patient care planning assessments including recording vital signs height weight input output collect test specimens report record patients condition patient treatments check deliver food trays assist feeding patient necessary refill water ice assist patients mobility turn positioning range motion exercises transferring patients wheelchair assist ambulation discontinuation ivs clean irrigate lacerations set rapid infuser heptafiler setup answer phones locate equipment transport non critical patients assist critical patients foley catheters dressing changes feed patients assist comfort measures safety measures attend psyche patients escort patients treatment areas clean rooms collect specimens chest tube setups relieve mrs clinitech documentation collection change sharp boxes o2s decontamination procedures ekgs assist 02 delivery clean instruments postmortem care copy charts admissions splint assistance suction crutch walking instructions adjustments take vital signs assist pelvic exams perform phlebotomy educational patient care 102000 background skills maric college san diego ca gpa gpa 30 gpa 35 gpa 30 gpa 35 clo lauderelevant coursework licenses certificationspatient care assistant technician certified nurses assistant paraleglal penn foster scranton pa 2004 anatomy basic billing call center charts interpersonal ca customer service data entry decision making delivery documentation ekgs medical terminology monitors organizational skills paralegal assist patients patient care phlebotomy positioning coding range motion research safety san collect specimens technician telephone phone answer phones typing take vital signs recording vital signs weighing written written communication skillsprofessional friendlycareful active listenerstrong public speakermultitasking