jessica claire montgomery street san francisco ca 9xxx5 555 4321000 resumesampleexamplecom professional summary proactive solutionsfocused handson technical leader program manager clear understanding cloud computing services well software development deployment architecture thrives fast paced dynamic environment provides strong technical direction strategy development agile devops teams across development unit responsible managing large crossorganizational strategic programs driving delivery aligned strategic business goals strong track record delivery technical programs projects products highly technical dispersed multiteam environment creative demonstrated leader superior analytical abilities excellent technical problem solving crossteam coordination skills ability remove ambiguity manage dependencies communicate effectively dive deep technical details essential possess proven ability communicate across management layers clearly concisely communicate executive level key issues dependencies executive action required holds pmp scrum certification adept technology initiative sdlc methodologies agile waterfall devops technical leadership collaboration negotiation skills customer communication analytical skills policies procedure regulatory compliance security skills conflict risk management project program management change management presentation skills problem solving organizational skills financial management skills cots implementation conversion migration data visualization cloud computing aws azure decision making work history senior information technology project manager 112016 current mantech international corporation morgan ut provided management program oversight infrastructure security projects support ga business units developing implementing marketing supporting strategic goals directed security implementation network access control solution identifies ensured security posture 30000 networked devices implemented data loss prevention capabilities 10000 endpoint devices 6000 email accounts executed business continuity disaster recovery plans infrastructure environments hosting rti systems data successfully managed datacenter relocation moving infrastructure offsite location provided finance program management implementing internal machinelearning application connects people publications clients proposals utilizing structured rti data pinterestlike user interface easily locate important data successfully improving customer satisfaction established proposal tool using artificial intelligence ai immersive technology enable proposal writers access historical proposals support business development proposal process developed revenue prediction application leveraging analytics statistical data modeling provide realtime revenue forecasting backlog pipeline award data generate insights easily accessible created facilitated communication channels organization projects operations building relationships across organization projectbased activities supported data cyber security regulatory compliance initiatives managing quality assurance program including onsite evaluations internal audits customer surveys wrote implemented new rework procedures standardize processes streamline workflow updating creating policy procedures around security data integrity mentored quality control personnel ensuring adherence sop work instructions partnered procurement sourcing vendors provide security infrastructure solutions overseeing contract development execution vendor director project delivery 072010 102016 hcsc downers grove il managed project oversight multimilliondollar implementations licensing regulatory cots solutions government agencies provide licensing regulatory software led large crossfunctional teams establishing new processes ensure adherence pm ba methodologies supported sales team business development proposals contracting new opportunities provided 1st level customer escalation managed program financials including pl budget provided leadership staff 32 project managers business analyst qa personnel defining project roles responsibilities improve communication among functional areas global teams partnered hr talent management define position profiles job postings interviewing methodologies best practices responsible building delivery teams recruiting developing mentoring project staff key contributor develop implement project management office developed best practices techniques tools project planning execution project management ongoing milestonedeliverable tracking communication key performance metrics project managed implemented webbased application solutions micropacts product offerings versa cavu entellitrak various technical mgmt positions 082000032010 nortel networks city state unified communication uc program manager 20072010 information systems program management business operations manager 20062007 professional services manager sw development project management 20012006 product manager joint venture arris 20002001 bachelor science electrical engineering university new brunswick fredericton nb canada project management professional pmp certified scrum master csm education certifications