jessica claire montgomery street san francisco ca 94105 555 4321000 resumesampleexamplecom summary motivated business analyst successful managing customs compliance inventory control customer service transportation logistics excellent problem solving interpersonal skills highlights 3pl knowledge ltl knowledge rate negotiations cost reduction resultsoriented rate negotiations detailoriented cost reduction types 8090 wpm works well independently customer serviceoriented accomplishments named lean six sigma green belt candidate 2012 customer service researched calmed rapidly resolved client conflicts prevent loss key accounts computed data reports provided required weekly monthly quarterly reports listing sales figures client track records customer interface greeted customers upon entrance handled cash credit transactions assisted customers phone regarding store operations product promotions orders experience business analyst 2006 022013 scientific games topeka ks documented process flows developed requirements functional improvements enhancementsmanipulated data using pivot tables pivot charts macrosidentified process boundaries determined opportunities automate processes functions developed metrics used determine inefficiencies areas improvementdeveloped organizational change management strategies accounts receivable 032005 092005 productivity inc denver co verified details transactions including funds received total account balances suggested process improvements secure prompt regular receipts organization coded general ledger processed vendor invoice payments worked closely accounting manager controller balanced batch summary reports verification approval researched resolved billing invoice problems accounts receivableoffice manager 021992 092003 handy pantry city state executed accounts receivable reporting enhancements reconciliation procedures managed accounting operations accounting close account reporting reconciliations evaluated accounting requirements discovery meetings potential clients performed debit credit total accounts computer spreadsheetsdatabases using specialized accounting software received recorded banked cash checks vouchers well reconciled records bank transactions addressed resolved nonroutine complex unexpected variances reconciled bank statements clients books prepared financial statements client documents education accounting gaston college dallas nc coursework accounting finance