jessica claire professional summary 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom exceptional operations manager focused successful team building costcutting operational improvements determined cut costs without impacting quality products services reliable team player committed building highperforming teams skills workflow optimization management training administrative management department oversight staff training staff management work history operations manager 122021 042022 ace hardware north canaan ct onboarding orientation maintaining compliance team leadership customer service planning implementation recruiting hiring established positive effective communication among unit staff organization leadership reducing miscommunications missed deadlines identified resolved unauthorized unsafe ineffective practices set enforced optimized internal policies maintain responsiveness demands devised processes boost longterm business success increase profit levels planned resourced personnel logistics operations component exercises resulting highly trained personnel ready act quickly critical roles partnered vendors suppliers effectively manage budget assessed supplier quality maintain tight cost controls maximize business operational performance directed initiatives achieve regulatory compliance foster good manufacturing practices meet component quality standards trained new employees proper protocols customer service standards assisted recruiting hiring training team members tracked employee attendance punctuality addressing repeat problems quickly prevent longterm habits handled problematic customers clients assist lowerlevel employees maintain excellent customer service observed employees individual strengths initiated mentoring program improve areas weakness scheduled employees timeframe shifts taking account customer traffic employee strengths supported toplevel decisionmaking strategy planning forging productive relationships top leaders serving key advocate various personnel issues construction project manager 022020 122021 aecom north charleston sc directed daytoday operational aspects project scope monitored progress construction activities managed construction schedules achieve adequate project labor coverage read plans blueprints communicated workers put together estimates specifications project documents verified completed projects met approved time quality cost estimates communicated daily vendors keep project fully operational held construction progress regular status meetings project team reviewed project scope required materials labor pricing develop competitive bids kept sites compliant osha federal state local regulations prevent unnecessary delays managed commercial construction projects working effectively general contractors subcontractors engineers architects kept project schedule within budget serving project leader scheduled workforce needs superintendents allocated company resources meet project requirements interviewed hired trained new workers resolved installation inefficiencies reduce project lags promote ontime deliverables mechanical riding superintendent 012010 022020 mechanical systems llc city state worked effectively departments vendors regulators achieve operational objectives collaborated leaders employees drive necessary change mechanical operations provided emergency response handle urgent breakdowns supervised installation different types mechanical equipment keeping work line drawings specifications trained mechanical department personnel procedures safety requirements delegated team assignments reviewed work set schedules maintain optimal coverage mechanical needs coordinated mechanical repair maintenance activities memphis tristate area oversaw training mentoring team 55 mechanical service personnel reported work progress job titles incorporated feedback maintain tight schedules protected workers general public enforcing strict safety practices monitored priorities liaised maintenance team management delegating tasks complete time education instructor accreditation hvac installation repair 032013 nccer memphis tn received accreditation apprenticeship instructor hvac installation fabrication 092005 international training institute memphis tn completed professional development hvac installation professional development completed project design ged 051998 bartlett high school v bartlett tn