marnie wuckert 1587 hauck plaza san francisco ca experience 1 555 740 9740 senior advocate padbergglover new york ny familiar various lines coverage software qa testing multitier enterprise web applications strong experience whitebox webservice integration server backend testing active contributor open source projects knowledge level care guidelines ie locus interqual experience inpatientacute setting outpatient setting knowledge substance abuse asam placement criteria excel smartsheets experience technically focused claims advocate driving initiatives handling complex claims 082018 present role demands handson active claim management problem solving formulating settlement strategies clients negotiation skills senior advocate rolfson llc new york ny 072016 072018 providing leadership taking ownership complex claims essential project manage successful conclusion prior insurance carrier independent adjuster broker experience familiarity property manuscript policies knowledge property time element claim handling claim adjudication processes procedures boiler machinery machinery breakdown claim experience knowledge property applicable laws legal codes procedures processes involving insurance strong communication skills verbal written executive level adequate computer skills relevant microsoft office outlook webbased applications knowledge medicaid patient population education oregon state university bachelors psychology skills creates business development plans forecasting preparing efforts behalf customer assessing customer needs regular basis validating strategic sales model alignment maintaining accurate data sales activity processes product renewals retention existing customers building customer rapport conducting specific customer product analysis expiration following customer industry trends enhancements existing product platforms advises assigned accounts multinationalglobal accounts selling new additional products services existing customers finding additional business multiple areas within existing customer identifying essential customer prospects evaluating position among competitors researching analyzing sales options