jessica claire resumesampleexamplecom 555 4321000 100 montgomery st 10th floor summary human services student background retail strong technical proficiency work history customer service indepth knowledge technology coupled cashier customer service abilities proven history dependability time management skills team management friendly positive attitude plays role community building critical thinking reliable trustworthy customer service planning people people skills organization time management time man computer skills comp problem resolution works well independently teamoriented basic math schedule management adaptability works well pressure motivated communication flexibility education training phoenix school roseburg 062018 high school diploma umpqua community college roseburg case aid certification social work umpqua community college roseburg associate science human services certifications case aid certification june 2021 experience bass pro shops apparel associate nashville tn 082018 current greeted every nearby customer within 5 seconds engage assist apparel need maintained customers available product selections quickly replenishing products incoming freight kept register totals correct accurate handling cash check card orders recovered organized stock throughout shift keep racks customerready addressed customer requests certain items resolved service issues maximize satisfaction facilitated positive guest experiences promptly locating desired items customers recovered clothing items fitting rooms returned specified department areas initiated loss prevention standards supported customer service goals enhanced relations friendly knowledgeable positive communication positive comme delivered fast friendly knowledgeable service routine questions service complaints shared detailed information help customers make decisions tailed info asked probing questions determine service needs accurately input information electronic systems informed customers billing procedures processed payments provided payment option setup assistance escalated customer concerns store issues inventory requirements supervisors upheld privacy security requirements deescalated problematic customer concerns maintaining calm friendly demeanor helped customers find specific products answered questions offered product advice inspected items damage obtained replacements customers processed sales transactions accurately promptly prevent long customer wait times assisted team leads completing endofday counts securing funds prevent loss theft learned roles departments provide coverage keep store operational received payments products issued receipts properly verified customer identification alcohol tobacco purchases completed daily recovery tasks keep areas clean neat maximum efficiency observed company return policy processing refunds including inspecting merchandise wear damage wrapped items bagged purchases properly prevent merchandise breakage resolved issues cash registers card scanners printers wiped counters conveyor belt remove debris maintain cleanliness operated cash register collected payments provided accurate change hilton grand vacations temp worker waikoloa hi 112017 082018 motivated supported field workers completing work increase work quality efficiency pitched assist supervisors handle various tasks adhered standard operating procedures complied safety quality processes estimated materials labor requirements complete jobs within budgetary timeline requirements followed company safety performance requirements times greeted customers offered immediate assistance assigned work employees based project requirements individual team member strengths organized cleaned work areas safety professional appearance opened boxes merchandise materials restocked designated areas penn state university deli clerk university park pa 052017 082017 removed food items inventory restocked refrigerated frozen cases maintain product availability received new inventory rotated stock dates keep items fresh usable distributed new item samples customers order provide opportunities individuals try products purchase cleaned utensils dishes glasses customer use stored perishable food items freezer refrigerator protect food spoilage maintained work areas clean neat sanitized manner reduce potential illness injury answered telephone inquiries available menu items products services delivered appropriate information customers could make valid choices crosstrained kitchen positions support team meet customer needs stayed calm professional situations resolved conflicts customer satisfaction communicated effectively deli counter customers answer questions make recommendations assessed customer needs including food allergies suggested additional menu items appropriate organized ingredients restocked supplies prepare busy periods sanitized kept work areas tidy cleaning surfaces equipment floors removing trash maintaining machinery adhered food safety sanitation procedures established company regulatory closely agencies observed key food safety procedures checking proper storage appropriate temperatures cold frozen items made orders slicing weighing packaging pricing meats cheeses updated displays cases customerfacing areas increase sales special items accepted processed cash check card mobile payments created aesthetically pleasing food arrangements special orders party trays gave exceptional customer service guests including peak business periods resulted increased sales mcdonalds fast food worker city state 092016 012017 verified orders bagged items easy transport completed opening closing shift change tasks promote store efficiency prepared items according written verbal orders working several different orders simultaneously cleaned food preparation areas cooking surfaces utensils built brand loyalty accomplished customer satisfaction working well food service team members followed company safety standards including food quality sanitation procedures served orders customers windows counters tables safely prepared assembled presented food satisfy customers fill orders operated largevolume cooking equipment grills deepfat fryers griddles caution according manufacturer directions packaged packaged menu items bags trays placed drink orders carriers easy transport took necessary steps meet customer needs effectively resolve food service issues promptly quickly efficiently processed payments made accurate change mastered pointofservice pos computer system automated order taking maintained neat wellgroomed appearance including impeccable personal hygiene hair restraint minimal jewelry met company standards followed established restaurant practices procedures delivering food met quality stand standards kept customer food preparation areas clean wellorganized maximum efficiency accepted transaction payments making change cash payments processing credit cards debit cards gift cards entered requested menu items pos terminal modifying substitutions addons customize orders prepared served beverages coffee tea fountain drinks assuring freshness availability recorded customer orders communicated clearly confirm order maximized customer satisfaction quickly addressing resolving complaints food service correctly received orders processed payments responded appropriately guest concerns carefully maintained proper sanitation health safety standards work areas applying industry best practices company requirements organized food items serving trays carryout packages reviewed contents food trays check receiving complete order answered customer questions regarding food preparation responding concerns regarding potential allergens accomplishments graduated honors june 2018 graduated 6th graduating class 2018