jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom summary smart devops engineer career spent designing planning talented leader extensive knowledge high availability architecture concepts highlymotivated employee desire take new challenges strong worth ethic adaptability exceptional interpersonal skills adept working effectively unsupervised quickly mastering new skills ready tackle new challenges project planning development capacity skills amazon web services linuxunix operating system administration source code management git github continuous integration using jenkins code build tools maven code quality control sonarqube nexus mysql database administration containerization docker kubernetes terraform ansible experience devops engineer 012018 current amazoncom inc poway ca google cloud platform azure devops work tools stack jira slack pagerduty service duty cyber security time management project management programming languages java bash shell scripting agilescrum methodology cicd compatibility testing script maintenance updates automated application build deployment driving efficiency code development process deployed supported infrastructure automation configuration management tools defined build configuration standards provision infrastructure services developed procedures automate code builds deployments assisted development team creating rolling timely solutions delivered software solutions consistent product roadmap meeting release plan milestones integrated systems thirdparty applications enable visualization integration analytics end users participated brainstormed technical working groups progress meetings solve issues implemented configured security services properly harden infrastructure tested troubleshot application documented issue resolutions development team scheduled ongoing performance quality assurance checks software applications automated performance test scripts mentored trained engineers improve processes companywide drove operational tools processes monitor maintain platforms target service levels explored upandcoming technologies software products provide leveraging guidelines worked closely systems analysts engineers programmers understand limitations develop capabilities resolve software problems delivered detailed specifications regarding materials manpower time needed proposed solutions resolved customer issues establishing workarounds solutions debug create defect fixes coordinated testing validation procedures software development lifecycle recommended improvements facilitate team project workflow devised automation backup recovery protocols preserve safeguard data coordinated system installations testing code corrections reviewed project requirements identify customer expectations resources needed meet goals assessed code testing stage determine potential glitches bugs developed requirements system modifications new system installations performed troubleshooting postrelease software faults support live service installed software patch design updated software upon release vendor patches mitigate vulnerabilities improved corrected existing software system applications coordinated installation software systems collaborated user experience team design implementation new features analyzed code corrected errors optimize output collaborated support team assist client stakeholders emergent technical issues develop effective solutions compliance executive 062016 122017 homebase group company city state providing valuable compliance advice business unit management regarding policies control procedures identified potential areas compliance vulnerability risks implemented corrective action plans resolutions monitor regulatory changes conduct legal research verify ongoing compliance dynamic federal state legislation responsible delivering robust due diligence process review policy inline operational standard managed coordinate regulatory requirements ensuring companys policies procedures comply regulatory ethical standards using qualitative risk analysis quantitative analysis prioritize standard goals maintained compliance frameworks policies documentation support audits maintained revised policy procedures general operation compliance program planned executed compliance audits check company policies procedures controls organized training programs educate company staff benefits consequences complying defying regulations monitored compliance risk controls identify deviations offer recommendations developed implemented strategies necessary minimizing risk noncompliance adhered deadlines optimizing regulatory operational performance developed systems track monitor compliance regulatory requirements internal policies liaised regulatory agencies internal departments facilitate regulatory related matters participated networking learning opportunities remain current evidencedbased practices created managed action plans mitigate audit discoveries compliance concerns stayed abreast applicable laws state federal regulation report violations senior revenue supervisor 112014 052017 constancy nigeria limited city state conduct independent field examinations investigations income tax returns submit adjustmentsrefunds eob pricing correct trains supervises employees engaged collection recording payment received responsible daily processing payments providing follow clients supervisors redeveloped variable compensation programs improve profitability productivity across revenue producing areas field collection compliance small businessselfemployed division assist research resolve record problems provided leadership insight mentoring newly hired employees supply knowledge various company programs delegated work staff setting priorities goals resolved customer complaints answered customers questions coordinated supervisors combining group efforts achieve goals discussed job performance problems employees identifying causes issues find solutions trained employees best practices protocols managing teams maintain optimal productivity guided employees handling difficult complex problems reviewed reports employee attendance productivity effectiveness evaluate performance issued work schedules duty assignments deadlines office administrative staff consulted managers resolve problems relating employee performance office equipment work schedules reviewed employees work check adherence quality standards proper procedures interpreted explained work procedures policies brief staff education training certified introduction cyber security 102022 northeastern university boston certified data privacy fundamentals 102022 university maryland college park maryland bachelors science public administration 012019 estg university