jessica claire resumesampleexamplecom 555 4321000 montgomery street san francisco ca 94105 professional summary systematic organized sap master data specialist trained database systems management using variety technology platforms skills sap master data including material vendor customer master proficient word excel powerpoint outlook adobe acrobat ability quickly learn navigate proprietary systems webbased applications strong verbal communication selfmotivated team leadership operations management database management education ohio state university newark ohio spring 2007 bachelor arts education work history abb ltd sap master data specialist fort smith ar 102013 current responsible creating maintaining customer vendor material master records us canada mexico china produce monthly reports using advanced excel spreadsheet functions experience qm sap module bnp paribas mortgage banker ceres ca 082012 082013 responsible creating new business inbound outbound telephone leads assisting clients entire mortgagerefinance process maintaining highest level customer satisfaction created maintained book business totaled 5 million 15 million monthly basis originated reviewed processed closed administered customer loan proposals lennox international district customer service manager odessa tx 092011 082012 responsible oversight five fitness centers supervisory responsibility four facility managers directly supervised 22 employees urban active polaris indirectly supervised 4 facility managers 54 additional employees spread remaining 4 locations duties included limited ar collections scheduling inventory management company leading less 2 shrinkage monthly dairy farmers america customer service manager homewood al 052008092011 managed retail shop caf gross monthly revenues exceeding 15000mo top 3 sales company supervised 22 customer service employees directly urban active polaris duties included limited ar collections scheduling inventory management company leading less 2 shrinkage monthly