professional summary jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom seek maintain fulltime position offers professional challenges utilizing interpersonal skills excellent time management problemsolving skills also within law enforcement security public safety skills public safety security issuing citations effective working relationships first aid maintaining order officer training control crowd prisoner transport protecting people property time management customer service sales expertise order processing microsoft powerpoint inmate supervision firearms training security checks head counts contraband searching crisis prevention intervention defensive tactics active listening deescalating conflicts safety security enforcement behavioral observations contraband prevention store opening closing cash handling cash register operations checking inventories sales leadership work history public safety officer institution security perimeter patrol microsoft office corrections 02xxx2 current dekalb health columbia city safely used firearms modern medical police equipment assisted special investigations crime prevention programs state police local police responded promptly calls protection life property enforcement laws ordinances general public service calls oversee court within hospital respond psychiatric behavioral emergencies within hospital write incident reports reports checkin patients return either onground offground checked vehicle equipment proper functioning prior use assisted special investigations crime prevention programs security event staff member dk security muskegon mi 10xxx1 current greeted guests professionally courteously cultivate welcoming atmosphere making safety top priority enforced security policies removed violators unauthorized individuals premises maintain safe environment inspected adjusted security systems equipment machinery maximize coverage parking lots building interior exterior secured premises personnel patrolling property monitoring surveillance equipment actively listened customers handled concerns quickly escalated major issues supervisor offered friendly efficient service customers handled challenging situations ease crosstrained tickettakingscanner usher bag checker parking attendant crown management 12xxx1 03xxx2 security officer cvph medical center plattsburgh ny gathered information identified implemented resolution planned followup logged filed incident report successfully manage complaints wrote detailed reports property damage theft presence unauthorized persons unusual incidences checked verified photo identification prior granting facility access checked identification persons entering exiting facility eliminate unauthorized visitors reported suspicious activities persons law enforcement random vehicle inspections monitor security video throughout property leod supervisor emergency response team charlies produce portland delivered patient care assessment facilitate optimum patient care developed maintained courteous effective working relationships 01xxx1 02xxx2 took active role search rescue missions stressful challenging conditions carried daytoday duties accurately efficiently participated continuous improvement generating suggestions engaging problemsolving activities support teamwork exceeded goals effective task prioritization great work ethic responds professional therapeutic manner various emergency behavioral incidents maintain appropriate appearance presence optimum results prevent incidents maintain appropriate constant supervision residents designated units participate appropriately implantation behaviors support plans think quickly independently emergency situations units involving patients andor staff deal verbally physically aggressive provocative behaviors residents appropriate manner make routine rounds ensure safety security residents staffing including limited full unit patient checks every 1530 minutes supervise observe residents staff rounding duties account patient unit conduct walk thru designated administration units help provide safe secure environment milieu patients staff provide training units therapeutic options virginia tova deescalation techniques cods white emergency behaviors drills respond scene fire disaster duress alarm emergencys assist needed check security forensic units conduct searches units required consistently interact patients build positive rapport critical participate patients genuine humane professional manner required remain assigned unit duration shift aside designated breaks assist implementation seclusion restraints directed nursing department properly applies approved facility restraint devices worehouse order selector fedex cross border fullerton ca inspected incoming outgoing shipments verify accuracy prevent errors compared received packages shipping documents 10xxx1 12xxx1 alternated goods inventory observing firstin firstout approach keep shelves organized properly stocked kept documentation records accurate uptodate latest data prevent errors processing delivery prepared orders processing requests pulled materials warehouse packed boxes prepared shipments filled shortages available goods requisitioning merchandise suppliers based space demand current pricing interacted guests friendly knowledgeable way safely securely loaded items prevent damage transport picked packed order items kept aisles clear clean restocking prevent accidents enable others easily pass followed orders precisely correct items sizes quantities operated equipment pallet jacks hand trucks move heavy boxes moved merchandise using forklifts pallet jacks hand trucks maintained tidy clean work areas promote optimal productivity safety standards transported merchandise pallets move warehouse froight handler alight ny state loaded unloaded trucks promoted warehouse safety reporting resolving safety hazards observing osha guidelines 09xxx1 11xxx1 education rigged trucks secured cargo verified noted count condition cargo received blocked braced freight prevent shifting product damage transport attached labels finalized products shipment operated equipment observing standard safety procedures used handheld scanners efficiently track maneuver freight throughout distribution network shipped material performed boxing packing labeling preparation related documents organized products streamline packing procedures clotomer service associate certifications lake county ii libertyville il 07xxx1 10xxx1 developed actualized customer service initiatives decrease wait times resolved concerns products services help retention drive sales executes excellent sales floor merchandising selling collected customer feedback made process changes exceed customer satisfaction goals responded customer calls emails answer questions products services helped large volume customers every day positive attitude focus customer satisfaction maintained clean personal appearance modeled stores outfits working clothing department settings wore uniforms per company policy maintained uptodate knowledge product service changes responded proactively positively rapid change provided ongoing guest service recommended products customers thoroughly explaining details corrections officer tory burch boston 062017 01xxx1 sanctioned regulatory compliance managing visual inspections work crew accountability illegal substance checks cell assessments supervised inmates activities transfers monitor compliance implement corrective actions effectively interacted staff offenders visitors public maintain security within facility monitored radio transmissions staff respond immediately directions emergencies routinely counted inmates response potential security breaches conducted pat downs strip searches inmates visitors prevent contraband entering facility inspected condition locks window bars doors gates prevent prisoner escapes examined incoming outgoing mail detect contraband maintained safety security staff public applying defensive techniques physical restraints supervise daily activities offenders observing recording behavior movement ensure safe secure confinement yard officer controls movement throughout whole institution supervise offenders recreation yard supervise offenders work outside housing units within institution ensure offenders feel safe secure recreation yard recreation within housing unit understanding prison rape elimination act prea working canine officers outside recreation institutional feeding conducted ensuring offenders make destinations controlling movement housing units ie medical programs legal visit school approved appointments conducting security rounds pod offenders maintain communications major captain lieutenants pertains movement throughout institution conduct security checks outer inner institution complete institutional paperwork ensuring institutional count conducted properly ensuring newly hired trainees trained properly provide security adult offenders juvenile offenders work offenders mental illness interact visitors staff offenders public maintain orderly secure operations glost arrival representative booz allen hamilton inc reston va 062008 03xxx0 greeted visitors customers upon arrival offered assistance answered questions build rapport retention delivered aboveandbeyond service guests making outside venue reservations setting tours oversaw fastpaced front desk operations guests needs busy facility process customer transactions using mpr market place register process call group sales resolve guest complaints regarding sale issue within park follow cash handling procedures laooratory manageroffice manager hampton university city state set oversaw quality assurance guidelines laboratory work 052016 062017 managed operational documents produced reports detailing activities planned coordinated new development programs meet deadlines within budget kept equipment maintained facility clean organized inventory stocked maximize performance established team priorities maintained schedules monitored performance cultivated positive rapport fellow employees boost company morale promote employee retention maintained store equipment printers fax machines communicated best practices among onsite external personnel align efforts goals maintained professional demeanor staying calm addressing unhappy angry customers encouraged departmental employees present positive exemplary image customers reduced workflow inconsistencies recruiting hiring capable staff members uses principles good customer service answer telephone screen direct calls take relay messages accurately provide information callers schedule appointments coordinate meetings maintain calendars maintain update files records accounts information needed support document functional operations collect maintain inventory office equipment supplies help maintain financial information regarding mmhi budget webbased video conference organization administration coordinate meetings conferences retreats saces associatekey holder harry david city state 112015 032017 coordinated store products conducted inventory counts maintain merchandise flow operated pos system total purchases receive process cash credit payments trained team members successful strategies meet operational sales targets oversaw employee performance corrected problems increased efficiency maintain productivity targets received counted money completed store opening closing procedures broke boxes disposed trash directed customers correct store locations counted cash drawers balanced totals accepted processed customer returns monitored security areas busy periods opened inventory boxes restocked shelves trained mentored new employees processed cash credit debit check payments acoministrative assistant hampton university city state executed record filing system improve document organization management 012014 042016 restocked supplies submitted purchase orders maintain stock levels answered multiline phone system routing calls delivering messages staff greeting visitors set conference rooms technology materials facilitate meetings help maintain financial information regarding mmhi budget scheduled conference rooms prepared agendas maintained calendars prepare meetings events monitored office calendars plan meetings activities travel maximize productivity offered technical support troubleshot issues enhance office productivity screened visitors issued badges maintain safety security scheduled office equipment repair maintenance extend equipment lifespan prevent unplanned downtime booked airfare hotel ground transportation coordinate office travel bachelor science criminal justice chowan university murfreesboro nc high school diploma heritage high school newport news va mental health first aid february xxx1 xxx4 cpr january xxx1 xxx3 therapeutic options virginia tova april xxx1 xxx3 dcjs unarmed security november xxx1 xxx2 dcjs armed security january xxx2 xxx3 security officer handgun january xxx2xxx3 monadnock expandable baton program january xxx2 january xxx4 052012 062008 monadnock expandable baton programoc january xxx2 january xxx4 mental health studiessuicide violent behavior substance abuse december 19 xxx1