jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom summary respectful friendly energetic driven strong background medical office front desk receptionistdoctors assistant several years experience providing exceptional customer service excellent working team player working individual skilled facilitating efficient flow patientcustomers checkin checkout always willing take task adapt quickly new needs policies computer literate excel data entry microsoft word outlook clean professional appearance great multitaskingcommunication ability stay calm pressure team player leader skills customer service organized detailed oriented insurance verification availity medical records maintenance payment processing nextgen software chirotouch software experience front desk medical receptionist 092020 current ricoh americas corporation bethlehem pa enthusiastically welcomed patients visitors greeting patients visitors person telephone answering referring inquiries check people take payments checking perform clerical duties scheduling appointments filing photocopying answering multiline phone system taking messages scheduling patient appointments verifying patients insurance eligibility benefits created sent authorization requests patients ensured availability treatment information filing retrieving patient records protected patient data strict compliance hipaa requirements translator spanish speaking patients processed endofday reports helped patients telephone inperson resolve various billing scheduling issues relayed messages transferred records staff offices facilitate effective patient care supported accounting reconciling daily payment charges maintaining accurate records gave patients positive first impressions maintaining neat lobby areas greeting person promptly updated nextgen accounts new patient information data assisted billing classifying patient information correctly verifying patients insurance coverage following missing incorrect information prepared upcoming appointments printing patient information forms transmitted medical records correspondence behalf patients practitioners updated patient medical records direct intake information transcribed practitioner messages chiropractic assistant 102019 082020 path medical port saint lucie fl greeted delivered exceptional guest relations incoming visitors patients professionally provided friendly knowledgeable assistance gathered forms copied car insurance cards ids collect patient information billing insurance filing emailing faxing scanning coordinated smooth appointment handling initial consultations documentation maintained current balanced efficient schedule appointments supported patients backgrounds basic advanced chiropractic needs kept patients ontrack prescribed treatment plans monitoring progress sending reminders updating doctor current information avoided treatment delays gathering documentation outside providers completing informed consent paperwork help patients get therapy rooms needed explained procedures patients reduce anxieties increase patient cooperation preserved confidentiality patient information line hipaa internal guidelines maintained team productivity organizing charts insurance forms entering information computer smoothed procedures physicians passing instruments helping patients feel comfortable answering routine questions coordinated efficient office schedules based patient provider availability verified level supplies requested new inventory meet service levels cleaned prepared maintained examinations rooms treatment areas supported patient care conducting new patient intake educating patients prescribed exercises various therapeutic activities implementing passive treatments sales 042022 current five star quality care inc annapolis md placed orders answered customer questions inperson email phone maximize customer service contacted new existing customers outline benefits products monitored customer order process addressed customer issues fostered relationships customers expand customer base retain business improved overall customer purchasing experiences promote steady revenue followedup clients installations assess quality service customer satisfaction answered product questions uptodate knowledge sales promotions shipping manager 022013 122017 bimbo bakeries usa easton pa greet welcome guests person phone answer direct inquiries designated department developed utilize effective filing retrieval systems maintained office supplies placing orders evaluating new products performed basic bookkeeping activities responsible routing proper shipping receiving documents tracking numbers etc prepared managed shipping documents invoices processed payments fielded client questions implemented security safety programs drove employee morale performance effective team leadership mentoring drafted packing lists bills lading reviewed accuracy estimated delivery needs based strategic reviews invoices work orders demand forecasts met customer needs routine expedited services associate degree 012018 daytona state college daytona beach fl high school diploma 012008 taylor middle high school pierson fl education training