jessica claire 100 montgomery st 10th floor 555 4321000 resumesampleexamplecom summary seeking challenging position associate solutions architect amazon web services enhance knowledge using prior professional experience carry duties ensure proper company procedures fulfilled simultaneously customers needs ambitious dedicated enthusiastic always willing learn skills quickbooks programs saas applications joomla content management system cms html css basic knowledge constant contact acymailing zoho desk zendesk microsoft teams slack ecwid ecommerce software intercom microsoft office campaignpilot facebook ads manager facebook creator studio instagram google business profile meta business suite skills verbal written communication typing speed 70 wpm product promotion time management relationship building strategic marketing social media management marketing digital marketing customer relationship management crm experience digital marketing manager 062022 current dish network corporation roseland nj promoted within company previous website customer support specialist role develop online marketing strategies around 1520 golf course resort businesses work 50 contacts golf course accounts including owners golf professionals marketing directors develop marketing plans provide technical support reach business goals write create schedule daily social media content increase brand exposure reputation engagement customers develop deliver creative digital content including weekly email newsletters flyers pamphlets unique campaigns using canva promote club events drive revenue courses create manage schedule paid campaigns using facebook ads manager budgets 1000month analyze open rate statistics email campaigns track performance ads give recommendations customers improve traffic click conversion rates utilize instagram facebook campaignpilot google acymailing promote products services content pitch ideas customers successful promotions events line business help keep informed increase revenue variety ways website customer support specialist 022021 062022 wencor temecula ca support service website clients working primarily saas b2b setting content management systems joomla wordpress maintain highest level frontline customer service current customer base keep customer retention satisfaction rate high conduct live software trainings produce tutorials customers get running joomla saas applications install various plugins customers system based current needs recommend additional products services future business goals maintain customer websites using frontend technologies html css troubleshoot email issues requesting removal domain blocklists help ensure highest rate successful email deliveries work primarily zoho desk zendesk webbased ticketing systems handle escalated requests provide solutions customers embed social media widgets onto websites establish cohesiveness media channels perform accounts receivable duties including accepting credit card payments investigating invoice disputes always keeping sensitive customer business information confidential customer service specialist 052016 092016 nbc universal dallas tx provided assistance implementation training software solutions physicians offices across nation generated leads worked independently create pipeline business researched industry trends changes government regulations purpose developing persuasive arguments participated marketing events central florida promote product educate consumer worked collectively software developers technical support troubleshooting account executive 042015 052016 ad solutionssharp electronics city state researched qualified new opportunities office products software solution services central florida various cold calling techniques prepared delivered sales presentations capital equipment top level executives ranging managers ceos provided ongoing training demonstrations current prospective clients application use equipment liaison service installation department department finance department ensure rapid response time client satisfaction obtained clients various vertical markets including medical legal commercial industrial nonprofit managed contracts equipment leasing help transition client previous vendor bachelor arts broadcast communications 122013 university central florida orlando fl education training accomplishments sandler sales training presidents club may 2015 may 2016 connect