A woman has described the terrifying moment she plunged 10ft underground after a pavement opened up beneath her on a busy southwest London street. Chip shop worker Jeannie Flynn, 53, lay stricken in the basement of a Fulham cafe as bricks fell down on top of her - but miraculously she was not seriously injured. Ms Flynn was in a state of sheer panic as she heard concerned passers-by screaming 'get her out because it's all going to collapse'. Scroll down for videos . 'Disappeared': Chip shop worker Jeannie Flynn, 53, has described the terrifying moment she plunged 10ft underground after a pavement opened up beneath her on a busy southwest London street . Busy street: Ms Flynn was in a state of sheer panic as she concerned heard passers-by screaming 'get her out because it's all going to collapse' She had been walking to her GPs on Thursday morning to pick up a prescription when a man told her to walk around a one-foot hole in the pavement. As she did so the ground gave way and she plummeted downwards. Speaking to The Sun, she added: 'I fell and I think I screamed. Bricks were falling but didn't hit me. I'm grateful I'm not badly injured.' A worker from the Marrakech Express cafe then came to the rescue opening up their basement and leading her upstairs for a coffee. 'I felt like something stronger! I was really shaky,' she joked. Ms Flynn was taken to a hospital in Fulham and was found to have suffered whiplash and bruising. Her partner Chris Jeffries, 48, claims she could have been killed in the accident. Immediately after the incident, onlookers hearing a loud scream before Ms Flynn 'disappeared' down the gap in the road and landed on the rubble below. Ambulance crews were called to the cafe at about 8.50am to provide medical care. A man takes a picture of the five foot wide by two and a half foot long hole that suddenly appeared on Thursday, exposing the cafe's basement below . At the time there was confusion over whether Ms Flynn had been pushing a pram - but this was not the case. Kate Sissons, who witnessed the fall, posted a picture on Instagram, saying: 'OMG! Poor woman and pram just disappeared down this hole on North End Rd. Shes stuck down there. She added: 'Loud scream and all I could see was the pram. Ambulance and fire on way to get her out. Scary. V v scary [sic].' A nearby flower stall owner, who asked not to be named, said she saw a man come running out of the cafe, shortly before the drama unfolded. 'The hole had been blocked off with tables and chairs but she had squeezed through and went straight down,' she said. 'She didn't have a pram or a buggy, it was a shopping trolley. 'The shop owner was shouting out to her "Don't come through there". 'We looked over and she was down, all the way down the hole. She had walked onto it and it had collapsed beneath her.' Scotland Yard confirmed that officers attended the scene at 8.42am and that a child had not been involved. Paul Smith, 28, a builder who was walking to work when he saw what he described as a 'shocking' scene. He said: 'Someone had fallen through - just like a trapdoor. It's crazy. There is a huge hole in the floor and someone has fallen through the pavement. 'It is about a metre wide and about eight foot deep. I couldn't see inside to see if it was a man or a woman but it was a person and the police were all around.' Atila Mohammed, who runs the Marrakech Express where the hole opened up in front of in North End Road, said he first became aware of the hole shortly before the incident. He said: 'A young man was passing, he came to me and said "I was walking along and the pavement has broken".' Mr Mohammed said that it was while he was checking the man was okay that woman, who was walking quite fast, approached the  hole, which at this point was only quite small. This is the first image that emerged of the incident on Thursday morning, taken by witness Kate Sissons . 'People were outside looking around and everyone said "Stop, stop, stop" as she put her foot on the pavement. 'I said "stop, stop", but I couldn't stop her. There was only a small hole from the man before, but when the lady stepped there she broke everything and it fell. 'I tried to hold her and she fell all the way down. But she's ok now I held her til the end.' He said he lowered her down the five foot wide by two and a half foot long hole and she walked back up to the cafe via the basement and stairs and gave her a coffee while she waited for paramedics to arrive. The cafe manager claims he warned the council about the hole two years ago as he had noticed it was 'sagging'. Mr Mohammed said: 'We were shocked. We told the council nearly two years ago it looks like its sagging and they've done nothing.' Passers-by stop to take a look at the eight foot deep hole, which has been cordoned off since the incident . A cafe regular, who asked not to be named said: 'When we arrived about 9.10 all the police were here. 'We sit here every day and we were told that there was a large hole in the road and that the lady was running along the road, rushing.' The 76-year-old added: 'The cafe manager came out and grabbed her. She had a green coat and blue/black trousers, I heard. 'I thought the woman who told me was joking, but having said that there has been a big droop in that area of pavement for a long long time. I noticed it away back in February. 'I see elderly people pushing shopping trolleys along here - it could have been them we were all shocked it was an accident waiting to happen.' Laura Hill, 30, who lives in Wimbledon but works as a nanny in the area, walks up and down the road 'at least 10 times a day' and says it could have happened to anyone. 'It's an uneven pavement and a very busy area, with a bus stop really nearby. Lots of elderly people sit outside that cafe in the morning too. 'I walk up and down the street at least 10 times a day with the child I look after in a pushchair. When I heard I thought "that could've been me". 'It's all been boarded up now and you have to walk on the road to get past the hole now. People have been stopping to take pictures of it all day.' A London Ambulance spokesman confirmed paramedics were called to the scene at 8.53am after found the patient was 'shaken but not seriously injured' and took her to Charing Cross Hospital. Hammersmith & Fulham Council said that it is investigating claims that Mr Mohammed raised the issue with the council two months ago and the causes of the collapse. A council spokeswoman added: 'The council’s structural engineer has carried out an initial investigation of the basement collapse in North End Road and secured the site. 'The freeholder of the property is legally responsible for the structural integrity of their basement but we are carrying out a full review of what’s happened and will ensure the site is made safe and all necessary actions are taken once we have a full understanding of how this occurred.' She also said that the incident had not been captured on CCTV. Exposed: The basement door of the century old cellar at the Marrakech Express can be seen below . The cafe owner said he was made aware of the hole by another passer-by just minutes before Ms Flynn fell .
Jeannie Flynn has spoken of terror as people screamed about saving her . Chip shop worker, 53, said bricks were falling all around her after she fell . Onlookers describe her 'disappearing' down a hole on busy road in Fulham . She ended up in cafe basement but miraculously was not seriously injured .