What is the sentiment of this news? Please choose an answer from {strong negative/moderately negative/mildly negative/neutral/mildly positive/moderately positive/strong positive}.
Text: Amazon hopes to add more convenience for its eCommerce customers by offering box-free returns. “We understand that finding a box and tape, and printing a label for a return can still be a hassle,” the company said in a news release Thursday (Dec. 29).
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