Airline Hwy in Prairieville
I feel like I was given WOW service because of Logan's friendliness! He smiled the whole time. Even when he had to ask Zach a question, he kept on smiling and made the best of things.
Airline Hwy and Bluebonnet in Baton Rouge
Jacob provided me with WOW service. He was extremely friendly to me and had fantastic suggestions to help make my beverage better. Although he had no cookies baked for purchase, he apologized and promised to have them on my next visit. He suggested one of the coffee cakes as a good pairing with my beverage.
Old Metairie in New Orleans
Mia greeted at least 1 customer by name when he approached the register. She even asked if he wanted his usual and knew what that was. She was friendly and helpful in taking my order. She was enthusiastic in her work and professional at the same time. Leah was delivering the drinks and was also friendly. She addressed customers by first name and announced their drink as well. She asked one gentlemen customer a personal, friendly question to which he seemed happy to reply. Leah commented to a female customer when she was delivering her drink that her daughter who had been in was "adorable and a doll." Both employees seemed to remember their customers and some of their regular orders as well.
Our Lady of the Lake Hospital in Baton Rouge
It was nice to see the group working so well together as a team. There was good cooperation and consideration for the customers, as well. The team worked cohesively to get customer orders completed quickly and correctly. It was a smooth interaction. The associate above went out of his way to be sure customers were served quickly and orders were being taken care of.
Congress in Lafayette
Kristy suggested a coffee when I seemed indecisive. My coffee was delicious. The barista who made the coffee added an extra topping. Three employees all tried to answer my question about the calories. The male employee remained busy cleaning and fixing the toilet.
Mag Commons in New Orleans
Everyone worked together so well to ensure the best customer service possible. They were friendly and professional, giving every guests a great start to their day.
Burbank in Baton Rouge
An associate came to my table and offered me a coffee refill. She offered to pick up my used plate, but I wasn't ready. She was nice and went above and beyond in her duties.
Royal in New Orleans
Nadine was very efficiently and quickly handling a steady stream of customers with varied orders. She was cheerful and helpful to every one of us. She smiled and cheerfully greeted and served each individual's needs. The barista preparing the drinks was also efficiently filling orders. He thanked customers when delivering drinks.
Poydras in New Orleans
Lane was very professional, friendly and courteous when I called ahead to confirm they were open and to find our their location. When I arrived, he greeted me with a smile. After my order, he thanked me and bid me a good day. He was genuinely helpful and attentive when answering my questions and explaining further about the loyalty program. When I went to leave, Lane called me by name, thanked me for coming and invited me to come again. He said, "Thank you Miss [my name], and please come see us again."