We're changing donor cover and making it better and more transparent for your donors.
What does actually this mean?
We're now able to provide a real-time calculation of the exact fees incurred on a donation. This new calculation takes into account their chosen payment method (e.g., a Visa transaction fee is less than an Amex fee) and accurately adjusts the rate to cover 100% of the transaction fees. This is presented at the point of donation, allowing your donors to clearly see what their intended gift is as well as the associated fees.
This new version of Donor Cover has been operating in Ireland and recently launched in New Zealand and the US. 90% of Irish donors add it and 80% of New Zealand/US Donors have been adding it too!