We welcome all makes and models, foreign
and domestic. BMW, Mercedes, Audi,
Volkswagen, Volvo - No problem!
Thank you for visiting our website. We are a family owned business, father and son operated, with over 30 years experience. Our business has succeeded with honesty, quality work, meeting customer needs and competitive pricing.
At our shops, customers pay considerably less than dealerships, major corporations and many independent shops. We repair vehicles right the first time and do receive much referral business from other local shops when they run into difficult repairs. In fact, we have customers that come to see us after the dealer could not repair their vehicle. Over the last ten years we have accomplished something that really says a lot about how dedicated we are about our work. We have one of the highest ratings for failed emission tests in the state. July of 2003, the air team had been monitoring our progress and came down to our facility to meet us and congratulate us. Here is the link.
At that point, we were growing at a rapid rate and decided we would need a new facility and opened it up by the end of that year. While most shops can attempt to correct a failed emission test and charge a customer regardless of the outcome, we have a policy: if we can not get your vehicle to pass the emission test, you will not pay! We guarantee it. On average, it takes a couple hours to repair a vehicle for a failed emission test. If needed, the drive cycle is followed and when all vehicle monitors are ready, the vehicle is immediately brought to an EPA station to retest. Customers that bring their vehicles to our shops for failed emission tests leave with a passed vehicle without having to take it to the station themselves.
We have a large inventory of exhaust for most makes and models. Replacing a muffler or exhaust pipe usually takes no longer than 45 minutes. Catalytic converters can be custom made to fit almost any exhaust system. We prefer to use direct fit exhaust and not universal style for better performance and longer life!
We accept all major credit cards, checks upon approval
|Factory Muffler originated at 3055 W. Devon in
the late 80's. Many of our current customers date back to when
we first opened up. Our honesty, quality work and great prices have
made them very loyal to us. We have many customers that come to us
through referrals for fast, efficient and dependable results. We
take pride in being honest, reputable, consistent and always do our
best to accommodate customers.
Our waiting room is comfortably set up for customers to feel at ease. Air conditioned and heated, magazines, coffee and television make customers feel like they're right at home.
We are centrally located in West Rogers Park, a convenient shopping area.
Grocery stores, restaurants, movie theaters, Borders, Starbucks, are all within walking distance of Factory Muffler.
We Speak Hebrew, Spanish, Bulgarian and Greek.
|We opened Factory Muffler's second location in December,
of 2003, directly across the Skokie Emission test center.
With one location getting too congested with emission work,
service and repair, a larger full service repair shop
would allow us to bring our customer service to a new
This location had to be converted to an auto repair shop before we opened its doors. All of the equipment such as the lifts, computerized alignment machine with laser, tire installer and balancer, and diagnostic tools are new. We have a spacious sitting area with comfortable couches and chairs to relax on.
We can perform wheel alignments on almost any vehicle, including stretched limousines, SUVS, vans of any size, and pickup trucks. Our inventory of tires gives us an edge on quick tire replacement.
We speak Hebrew, Spanish and Assyrian... Our mission is to satisfy every customer!