There are many companies out there that are trying to grab the biggest market share of the growing correctional industry. However, one of the companies that have been dominating this sector for many years is Securus Technologies. It is offering a broad range of products to the inmates as well as the law enforcement officers. The company primarily operates in North America, and also provides its services to correctional agencies in District of Columbia and Canada. The CEO of Securus Technologies is planning rapid expansion shortly to the rest of the United States as well. As of now only 2,400 correctional agencies uses its services, but that is expected to grow massively in the time to come.
One of the factors that have contributed to the growth of Securus Technologies in recent years is its focus on research and development as well as its attentive customer service. While many other companies in the industry are flooded with bad reviews on their customer service, Securus Technologies recently won the Gold Stevie Award for the best customer service. Securus Technologies understands the problems that the correctional industry is going through and believes that technology can help in bridging the problems the sector is going through.
It is for this reason; Securus Technologies recently introduced the video visitation service that allows the inmates and their family members to communicate through video chat. It is a very helpful as well as economical service that doesn’t only allow the prisoners to talk, but also see their loved ones. Securus Technologies also provides highly advanced investigative technology and services. It helps the law enforcement agencies to perform well while safeguarding themselves and their interests. It gives the law enforcement officers an edge over the criminals, which is essential these days. The investigative services of Securus Technologies are highly applauded in the industry.