I have a charge on my bill I don't understand
If you see a charge on your bill that you don’t recognise, it will most likely be related to servicing or maintenance such as:
- Reconnecting or disconnecting your meter
- Special meter-read request
- Locking your meter
- Changing your meter type
These fees are charged by Northern Ireland Electricity Networks Limited Transmission and Distribution. Find full details on what other charges you might be billed for.
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