Reinforcing Fruitful Web Banking Behavior
The online channel should encourage enrollment of desirable potential users, as well as online usage, decrease attrition and grow and retain banking relationships. Gomez talks about a few ways to make that happen.
Jerry R. Licari named national industry director for KPMG LLP; Joseph Mauriello appointed vice chairman of KPMG LLP Financial Services practice; Patrice Blanc selected chairman and CEO of Fimat International Banque S.A.; Greg Sawers appointed managing director and global head of research at Credit Suisse Asset Management.,
Sumitomo Mitsui Banking Corp selected Sybase's PATRIOTcompliance solution; BNP Paribas Securities Services signs a strategic agreement with Reuters group and TIBCO Software; Banco de Credito in Peru renews a seven-year agreement with ALLTEL Information Services; Amalgamated Banks of South Africa chooses Financial Object's activebank2.
North America Bytes
Huntington Nation Bank to use ACI Proactive Risk Manager from ACI Worldwide; Mid-Atlantic Corporate Federal Credit Union to launch InteliData Technologies Corp.'s Electronic Bill Payment and Presentment solution; U.S. Bank redesigns its Internet banking site; Fleet Capital Leasing selects Leasing and Asset Management with mySAP CRM from SAP; South Dakota Credit Union League signs agreement to market SS&C Technologies Inc.'s internet-based products.
Over 5,000 executives are expected for the International Call Center Management Conference and Exposition; Larry Ellison, chairman and CEO of Oracle Corporation, to keynote the Linuxworld Conference & Expo.
Banks Need To Prep For Open Finance
Although U.S. banks have been somewhat slow to adopt the open finance mode of business, Celent Communications predicts that 100% of the top U.S. and European banks will supply their customers with complementary third-party financial products by 2006.
James Hollands appointed sales manager of Financial Objects; Kjerstin Hande named director of sales for Nordic Financial Systems; DTCC appoints new managing director and managing director of asset services; Signature Bank revamps management team.
ZKB implements Exstream's Dialogue software; Citibank uses Fundtech's Global PAYplus; ING Bank Slaski selects Centra to power eLearning solutions
North America Bytes
Citibank starts Virtual Account Numbers; Honda Federal Credit Union to use Mosaic's ATM software; Merchants Bank selects Mitek's check imaging system; First Federal Savings of Wisconsin first to install Opima3 image processing system from WFS.
Microsoft .NET Gathers Steam in Financial Services
Microsoft's architectural development tools, called .NET, are being adopted by a growing number of financial institutions to communicate and share data over the Internet, regardless of computing platform, device or programming language.
May I See Your ID, Please?
DeepGreen Bank is concerned about the marked increase in identity theft, and realizes the need to improve the protection of personal customer information.
Armed with improved payment systems, banks aim to win their latest e-commerce showdown.
Efficiency Gains at 1st Advantage
Can a simple software implementation prevent a major financial institution from sliding further down the dreaded spiral of inefficiency?
New Storage Technology Emerges
As the amount of data stored grows exponentially, the cost and complexity associated with managing that data is also skyrocketing, forcing the need to develop new technology.
Banks Roll Out Online Software
E*Trade Bank, Washington Mutual, First Citizen's Bank and GMAC Bank deploy Consumer e-Finance Suite from Financial Fusion to create next-generation online banking channels.
State Bank of India and ICICI Bank sign ATM and maintenance agreements with NCR; TecBan contracts with NCR to convert its ATM network to the Windows NT operating system; Den norske Bank uses e-learning software from X.HLP.
National Australia Group Taps Gasper
National Australia Group completes the installation of Gasper Manager across four of its banking subsidiaries in the United Kingdom and Ireland.
Authentication and vulnerability assessment technologies help banks spot fraud and security threats.
Industry Group Targets Web Security
The use of emerging XML protocols for Web security is being explored by a newly-formed advisory committee of the Financial Services Technology Consortium.
First Indiana Bank licenses LoanCenter, a consumer loan automation system from Appro Systems; JP Morgan Chase converts to the Voyager online banking platform from Corillian; SunTrust Banks is using ON Command CCM to manage workstations in 1,000-plus bank branches, and to automate the rollout of Windows 2000.
A New Goal For ATMs
ATMs remain a popular and profitable delivery channel, people have more or less confined them to the niche of cash dispensers. The result: stagnant ATM growth.