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I reviewed the devices that have hostname reported as SW###. It appears that these devices that are either collected more than once or have no host name collected at all. You may want to review the Solarwinds collection file to see if there are any issues during collection.
How exactly can I do that? I know the devices have a hostname. They all do. They all show their hostnames in Solarwinds and they have hostnames when I log into them. They have SNMP correctly configure and are therefore monitored in Solarwinds. Solarwinds has all our devices once only and I doubt there are that many duplicates. So please let me know how exactly I can review this file you are talking about and what I need to look for in the file.
Hi guys. Our customer is trying to access its Smart Portal for the first time (services.cisco.com) in order to register a collector, but the page "jump" to another page (attached). He tried to use another browser without success. Do you have an idea ...
Does anyone know how long it takes to add a new administrator to the Cisco Services Access Management tool, so that this administrator can start using the SNTC portal? I am the Delegated Administrator and have added a colleague in the Cisco...
Smart Net Total Care Comprehensive View will be Removed
Due to changes in architecture, the ability to set report preferences to “comprehensive view” will no longer be available in the Smart Net Total Care portal after April 5, 2019.
In the ...
Announcing Cisco Services API Availability!
The Smart Net Total Care Services APIs are now available to all customers and partners. The Customer, Alerts, and Inventory APIs are now in our production environment for you to use.
What’s available for ...
If you experience the below Sign On Error when accessing CSAM, SNTC portal or other Cisco sites, please reach out to firstname.lastname@example.org with:
details of the error, i.e., url(s) being accessed
your CCO ID