We ship via FedEx Ground or FedEx Home Delivery. We generally have a one week turnaround time on orders, depending on our current workload. Please contact us at time of order to verify current turnaround times. Click here to view our frequently asked questions page.
If you are unhappy with any of our products for any reason, please contact us to request a Return Merchandise Authorization (RMA) number within 72 hours of receiving the merchandise. Upon returning any unused or undamaged product, we will elect to issue a full refund minus shipping and handling. Products that are kept for longer than 72 hours without requesting a RMA number will be assessed a 20% re stocking fee. All of our products have a one year limited warranty to be free from manufacturing and workmanship defects. We reserve the right to replace or repair any faulty parts. If a product is damaged due to abuse or misuse, we will fix or replace the damaged part or parts at the owner’s expense. For our terms and conditions click here. Please ask us if you have any questions with regards to our products or policies. We know you will be happy with our work!
Synergy Metalworking, LLC
3580 West 1st Ave., Unit A,
Eugene, OR 97402