DOWNINGTOWN, Pennsylvania, USA
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At Penntext, we care about your customer service experience, Please send us an email if you have any questions. We understand how important it is for our customers to receive their orders as quickly as possible. Most of our orders ship out next business day. For many years we have been providing our customers with quality used books at great prices... we hope we can do the same for you! Feel free to contact us with any questions, and thanks for considering Penntext!
Terms of sale for PENNTEXT
Here is our return policy:
In order to return your item and receive a refund, you must send us your return post marked no later than 30 days after our tracking records indicate that your package was delivered. Please understand that, unless you are returning due to an error on our part, you are responsible for the cost of shipping the return package to us, and we cannot refund to you the shipping charge you originally paid upon ordering the book. We will refund the purchase price of your merchandise.
If you're returning due to an error on our part, we apologize for the trouble! In this case, we will refund to you the original cost of shipping which you paid upon ordering the item and the full purchase price of the item. The prepaid return shipping label will be at no cost to you as well.
Feel free to contact us with any questions, and thank you for choosing Penntext.
Please send the book back to this address:
Penntext - Returns
520 Lincoln Ave, Ste 100
Downingtown, PA 19335
Please include the pack slip for processing purposes or write the Order # on the package. Also, please include the reason for the return.
Thank you for your business!