Customer Experience framework
An enterprise puts its customers on centre stage – we show how this can be done.
Clients / commissioned by
Counteracting energy poverty at several levels of society.
Clients / commissioned by:
Caritas, Diakonie, SKF Herford, PIKSL, Buddy e.V
Convincing children with poor access to education of inclusion and engaging them.
Clients / commissioned by Aktion Mensch e.V.
PIKSL lab sessions
People with disabilities are real experts in simplification.
In corporation with PIKSL
Ride for the Hood
Carsharing – we have developed innovative concepts.
Clients / commissioned by eines internationalen Automobilkonzerns
Gen Y impulse workshop
What working culture does Generation Y want? An interactive impulse.
Clients / commissioned by In der Gemeinde leben gGmbH und Bethel
What are the trends that characterise personal data management today and in the future?
Clients / commissioned by Deutsche Telekom
Teenagers used Design Thinking to bring their ‘think big’ experience to life.
Clients / commissioned by Telefonica Germany and Deutsche Kinder- und Jugendstiftung
The invoice is the most important customer touch point. We redesigned it.
Clients / commissioned by E.ON Deutschland
Alpener Platz Engel
Co-creative city development with primary-school pupils – a hands-on project.
Clients / commissioned by Interessengemeinschaft Alpener Platz
360 – Including All Perspectives
A municipality becomes a learning organisation – and is thereby empowered to meet greater challenges.
Im Auftrag des Swindon Borough Councils
Change of perspective
Teams of the Cologne Youth Welfare Office practise the development of innovative projects.
Clients / commissioned by Stadt Köln