Family owned and operated since 1999, Helios is a distributor of a variety of high-quality brands to beauty stores throughout Australia. They supply natural and organic beauty and self-care products including makeup, body care, hair care, lip balms, nail polishes and remover, men’s care, and much more.
Case for Change
Due to the age of their previous client portal, it suffered from performance issues, and it was impacting their ability to efficiently collect purchase orders from their customers and so they decided it was necessary to finally replatform to a more modern, better performing B2B ecommerce solution… enter Cloudfy.
Key B2B Features
✓ ERP INTEGRATION WITH SAP BUSINESS ONE
To populate their new ordering portal with their product listings, inventory counts, customer records and custom wholesale price points, their new b2b ecommerce portal comes integrated with SAP Business One, where they store all these pertinent date points.
✓ CATALOG DOWNLOADS
With Cloudfy’s View Catalog feature installed on their website, Helios gives their beauty store customers the ability to view and/or download their complete selection of product catalogs. Beauty store retailers log into their portal and download these marketing and promotional materials to help in their sales. They can now easily print them and post them in their stores or use them to create pamphlets for mailers and other marketing initiatives.
✓ PRODUCT DOWNLOADS
Through their client portal, Helios’ customers have access to an entire library of product media, right at their fingertips. Their retailer clients can pull the information they need for the products they carry in their stores, and then promote those products on their website or via social media, or print them out for the purposes of in-store display.
✓ CLIENT INVOICE PORTAL
Cloudfy also provides increased efficiency for Helios and their customers by setting up a client payment portal which helps to encourage customer self-service habits. Invoices are pulled from SAP Business One and populate the portal so when customers log in to their dashboard, they can view their invoices and even pay them right there through the website.
✓ PAYMENT GATEWAY INTEGRATION
Their new b2b webstore comes integrated with their payment gateway Eway, enabling their clients to safely and securely submit payments online.
If you need similar features and integrations to improve service for your B2B customers, contact us now to request your free Cloudfy demo.