Monday to Friday, 8 a.m. to 6 p.m. (CET)
Phone +423 235 23 25
LGT SmartBanking Pro can be used on a web-enabled desktop or laptop. The following browsers can be used for LGT SmartBanking Pro:
Chrome (86.0 and higher)
Firefox (84.0 and higher)
Edge (87.0 and higher)
Safari (11.1 and higher)
The following two data packages are available:
The SWIFT data package contains the following messages in SWIFT format:
MT535, MT536, MT940, MT950, MT999, MT300, MT320, MT330, MT350, MT515, MT544, MT546, MT566, MT599, MT600
The LGT Standard data package contains a position file, a transaction file and an exchange rates file. All three files are provided in both CSV and XML format.
Both data packages (SWIFT and LGT Standard) are delivered as standard. Delivery can also be limited to one data package depending on requirements. The data is delivered as at the booking date.
Do you use a portfolio management solution from a third-party provider for your asset management? Would you like to use it to send orders directly to LGT?
The LGT order interface in the popular FIX format enables you to fully digitalize the entire order management process.
For security reasons, you will need a user account complete with personal user ID and password in order to access LGT SmartBanking Pro. A letter containing these details will be mailed to you. Your activation letter will be sent by separate cover. Please keep these documents in a safe place and do not share them with anyone else.
SmartBanking Pro can only be used on a desktop or laptop. For security reasons, you will always need to provide authentication on a second device as well as entering your user ID and password. This means that you will need an LGT cryptogram scanner or smartphone running the LGT SmartBanking app in order to use LGT SmartBanking Pro. You can download the LGT SmartBanking app from your mobile device’s app store. If you choose to use it, the LGT cryptogram scanner - a small, separate scanning device - will be sent to you together with the letter containing your personal user ID. You can use the LGT cryptogram scanner or your smartphone to scan the cryptogram on your desktop or laptop to provide authentication. A security code will then appear to complete the authentication process.
Online banking applications are popular targets for fraudsters. For example, they try to circumvent security measures by obtaining user data via deceptive e-mails or malware and in this way gaining access to online banking. We at LGT therefore advise you to always be attentive and observe the following security instructions when using online banking:
Protect your data
Never give user IDs, passwords or access and activation letters to any third party, and do not take any photos, copies or scans of these.
Recognize phishing mails
Use the latest release of all operating systems and browsers and up-to-date, tested antivirus programs on all devices (computers, laptops, cell phones, tablets, etc.).
Activate your computer’s firewall.
Please report any suspicious activity or irregularities in connection with your online banking immediately to Support (tel. +423 235 23 25, Mon to Fri, 8 a.m. to 6 p.m. (CET)).