good transaction but product not the greatest

I had purchased and used other cool bandanas in the past and loved them. These bandanas when fully saturated are so stiff that they will hardly bend around your neck to tie and then they are uncomfortable because they are so tight. It didn't cool very much either. I had saturated my bandana then put it in a zip lock bag to take with me like I had done with other brands. The service from the seller was just great with prompt shipment.