Took Over 1 Month to be Delivered

I ordered a shawl in mid-December for my sister for Christmas. Not only did it not come for Christmas, but she just received it Jan. 25th! It took a month and a half to arrive. I never received any shipment confirmation or tracking number, so it was impossible to know if it would ever arrive. I paid 12 dollars in shipping, which should have been free after taking so ridiculously long to arrive. It is impossible to get ahold of anyone in customer service. I would strongly advise you to not purchase this product here. You may never receive it or you'll grow old waiting for it to arrive.