Cheap product and the WORST customer service.

"Vic" in L'artisana customer serivce department identified himself as the owner and President of the company. He verbally abused me on the telephone, not only screaming at me but using foul language. NO product is worth being abused when a customer calls about an order being wrong - when I called about my latest order that was shorted on the number of items ordered as well as items that I did not order. Absolutely the WORST customer service I have ever experienced in my life.