I had a horrible experience.

After much searching, I finally found and ordered the Yoda costume. However someone keyed the entry in wrong and I received the Chewbacca costume. I could find the Chewbacca costume at any local store- however not the Yoda. It was my first child's first Halloween and it was a big deal to me so I was extremely upset. Because it took awhile to get, by the time the error was discovered- there were no Yoda costumes to be had. I was extemely upset!!!!!!!!!!!! There was nothing anyone could do- I feel there needs to be some kind of verification of order processing so this never happens again. To top it off- I had to wait additional processing time to have my card credited. There needs to be something in place that if it Amazon's error- a customer's card is credited immediately and you wait for the product to come back. I did not change my mind , or order the wrong size. Amazon made there error. My feeling is charge the person who made the error's card if you want your product back so bad. I work in the customer service industry and I understand mistakes are made, however- if it is OUR fault- we immediately rectify it to their satisfaction and they do not hear "We can't do that". I will never trust any ordering on amazon again- I will go elsewhere first. I understand you will not post this and I don't care- I never actually had the product! However- someone at Amazon needs to know this situation.