Item not as pictured; Poor customer service from this seller.

I ordered this costume for my daughter (10)for Halloween. She had seen it online and was soooooo excited to be a Gothic High Prom Queen. However, when the costume came the sash said "Hell High Prom Queen" instead of Gothic High. I could not believe they would send this instead & I was not going to let my daughter go out trick-or-treating in something as rude as that! I ended up making a new sash myself for her to wear with it. When I emailed the seller several times about whether or not they had any with the correct sash for a replacement, I didn't even get a reply. I would never consider ordering from this seller again.