Surprised...

Before buying most products I usually consult Amazon.com to see the user reviews. I noticed that this bag had a very good rating of 4.5. I noted the lower reviews and went with purchasing the bag. I do quite a bit of traveling and wanted a light weight but durable bag. I was pleased when I opened the packaging from Amazon. The bag "looked" good. I began to pack it. Like the reviewer which gave this product a 1 star, the liner between the main and side compartments ripped while I was packing the bag. I didn't have time to send back and reorder, so I pressed on packing. I went to the airport and checked the bag. When I got to my destination the bag was open, having had the zipper fail. It seems that both the zippers w/pulls were torn off. I understand that zippers can get caught in baggage reclaim machines/belts. However, I do A LOT of traveling, and this was the first time this has happened to a piece of my luggage. For that reason I have given the review score and I would not purchase this bag again, nor recommend it...if used as "luggage". Since I live overseas and the airline offered to repair the zipper, I will do that instead of returning.