Beware of buying

I purchased this backpack in December. It was nice at first, but then stitching started coming loose and the inside pocket has a big hole in it (only lipstick went in that pocket) Due to Amazon's return policy (30 days) they were not able to help me with the bag. The Amazon Support was wonderful. They did help me find a number so I could call Prada.Prada would not honor their quality of the backpack because I bought it at Amazon. If I bought it in a store, they would fix it for me. The first person I spoke to at Prada Corp. was rude and condescending. The second person I spoke to was much nicer, but once she found out I bought the backpack on Amazon, she was a little bit condescending.The moral of the story is, I won't buy Prada from Amazon again due to being stuck with a substandard product and no way to ensure Prada will fix it.