Low Quality, NOT made in America anymore, and obvious + Bogus Warranty

I bought this backpack for college and after 9 months it tore in three places. Terrible quality. I paid 5 Bucks to mail it in for repair under warranty and after two months with no responce I called and found out that they won't fix anything because the damage happened, "as a result of normal use,".....well isn't that exactly why companies have a warranty? So that if the product you buy from them shows manufacturing defects that become evident through normal use the product is replaced? This company is a joke and only profits on the fact that they have huge name recognition, but this product was of very low quality and the warranty is a fraud.