I liked the item BUT!!!!

Yesterday I received the item after struggling with the company because of the delay of receiving . I have sent many climes letters and normal letters asking for the trucking number of the item >Because I cannot receive the item without the trucking number >this is the policy of the Shop & Ship company .So After 2 months of waiting I have wrote a clime to the company to return my money! The company answered with promise then they send they sent the snail costume BUUUUUUUUUUUUt it was disaster.The costume was covered with a Normal Plastic not Nylon without any picture for the costume . How can I send it as a gift ?!!! it is really embarrassing to send a unique costume like this in an ordinary shape or cover > I have pay for it 58.00 with handing and shipping . But with it's cover and the way it has packed , it does not deserve that price.I am sorry to say that But it is shameful and disrespectful! I like the itme But the hate the company treat's and delay.