size was not correct

My inseam is 36 length. I ordered 36 length.If I pull them up as high as I can on my belly they still go under my heels.I would also add these jeans have a humongous amount of room...very relaxed....If you have very fat legs this is perfect for you...lolI think they need to look at their sizes again. If you are 36 length I would go for a 32, maybe a 34...or you need to roll up the jeans to not rip them apart from walking on them.