Difficulty with returns

I purchased 5 pairs of Bali Women's Light Control Tummy Panel Briefs on September 4, 2010. I sent them back for a return on September 20, 2010. In the meantime I ordered a different size of the same panel briefs (5 pairs.) I waited and waited for the refund. Finally, I contacted the Espot company, and they were very rude concerning my refund. There was a lot of correspondence that had to go back and forth and time wasted. Today, February 3, they have credited my refund with Amazon. Even though I love the Bali products I will never deal with Espot Apparel again.