Excellent Product and Service

The quality is excellent - exactly what I expected based on the product description. My order arrived quickly, but they had made a mistake and sent one scarf in the wrong color. I notified them via email. I told them I was returning the unwanted scarf and requested a replacement. They responded very quickly, informing me they were sending the correct color and told me to keep the other scarf. I was thrilled by the fact that I did not have to go to the post office to mail a package back to them. In the future I will always purchase my scarves from Wolfmark. It is convenient and the quality, price and customer service are excellent.I would like to comment on a review left by another customer who was disappointed in the packaging. The scarf was packaged in an unmarked, sealed plastic bag - adequate to protect the product and ensure it arrived undamaged. Vendors who use elaborate packaging must pass that cost on to the consumer. I prefer not to pay extra for packaging that I am going to throw away and believe that simple packaging is better for the environment. I prefer the quality to be in the product as opposed to the packaging.