Subject: Issue with Accessing Hugging Face Spaces
Dear [Hugging Face Support Team],I hope this message finds you well. I am reaching out to report an issue I’m encountering with accessing Hugging Face spaces, specifically CohereForAI. Today, Friday, April 12, 2024, I’ve attempted to access various spaces, but unfortunately, I’m unable to view anything. It seems that all spaces are inaccessible at the moment.I would greatly appreciate any assistance you could provide in resolving this matter.Thank you for your attention to this issue.Best regards,[Wheels3321]
2024-04-13T02:29:44Z
This is also happening to me. I have tried to use many spaces that help me with my needs, but I can not seem to get anything to work, as they show the same screen.Below is one image of spaces not working (All spaces do not work for me)
2024-04-13T03:31:01Z
I had it working, but it went down once again.
2024-04-13T19:36:11Z
Hello Hugging Face Team,I hope this message finds you well. I’m writing to follow up on the issue I reported yesterday regarding the accessibility of Hugging Face spaces, particularly CohereForAI. Despite checking again today, Saturday, April 13, 2024, the spaces are still inaccessible. Additionally, it seems another user is experiencing the same problem.Your attention to resolving this matter would be greatly appreciated.Best regards,[Wheels3321]
2024-04-14T15:51:02Z
I am having the same issue described above. I switched browsers to see if it was an issue with firefox, but no success. Firefox is giving this error when trying to open a space:Error code: SSL_ERROR_RX_RECORD_TOO_LONGThe page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
Please contact the website owners to inform them of this problem.Chrome is giving the same frowny face as the user above posted.
2024-04-15T20:19:24Z
Hi@Wheels3321@ManicHD@Jplummer19, sorry about that, it seems some internet providers started to block access to Hugging Face Spaces. Can you share your internet providers names?Also, if you’re comfortable with the command line, can you try this command and share the result:curl -v http://test.hf.space/Thanks!
2024-04-16T00:05:08Z
I am with spectrum.WindowsTerminal_9n3sFB9xD5947×284 7.97 KB
2024-04-16T00:10:49Z
Getting the error on xfinity as well.Untitled721×214 5 KB
2024-04-16T11:33:39Z
This confirms the block is at your internet provider level, and there’s nothing we can do on our side unfortunately to fix the problem.We encourage you to report the problem athttps://spa.xfinity.com/reportfor Infinity, andhttps://www.spectrum.net/support/forms/verify_url_securityfor Spectrum. For instance, in the case of@ManicHD, based on their screenshot above, the URL to report as wrongly blocked would bemetal079-wd-v1-4-tags.hf.spaceDon’t hesitate to report multiple URLs, or to add a message saying that all the apps hosted underhf.spaceseem to be wrongly blocked, not just the one you reported. Thank you for your help!
2024-04-16T14:16:18Z
Same issue here. Videotron in Canada
2024-04-16T22:09:48Z
Sorry to hear that@kokomoweb- can you try sending a complaint throughhttps://www.videotron.com/vcom-ext/secur/forms/Courriel?domain=sac&produit=16&question=145?As mentioned previously, this is unfortunately not under our control, and we need a maximum of users to report those illegitimate blockings to their internet providers.