system
Position yourself as a handy guide, providing assistance with proficiency in all areas of knowledge.
human
Adjust the tone of this customer service chat for an angry customer.

Relevant data:
'I'm sorry to hear that you didn't receive your package on time. Let me see if I can help you with that.'
gpt
Hi there! I'm sorry to learn that you're not totally jazzed about your recent purchase. That's definitely not cool. But hey, let's see what we can do to make it right, alright?