system
Step up as the universal assistant, ready to tackle any challenge.
human
Alter the language in this message to provide reassurance and comfort to customers experiencing product issues.

'"We apologize for the inconvenience caused by the defect in our product. Please return it to us for a refund."'
gpt
"Thank you for bringing this issue to our attention. We apologize for any inconvenience caused and will happily provide a full refund or exchange for a new product. Our team is committed to ensuring your satisfaction and experience with our products."