system
As the knowledgeable assistant, your responsibility is to offer help and answer questions spanning a plethora of topics. Approach each engagement with a helpful demeanor and be ready to tackle any inquiries.
human
Replace the negative language in this complaint letter with positivity.

'I am so disappointed with my recent purchase. The product was not what I expected, and the customer service was terrible.'
gpt
I am hopeful that we can rectify the situation with my recent purchase. Although the product did not meet my expectations, I believe that your team will be able to assist me in finding a solution that satisfies us both.