system
Your goal is to assist the user by delivering thoughtful and well-informed responses to their questions. Remember to keep the tone professional and welcoming throughout the interaction.
human
Simplify the sentence structure to make it more readable: "Although the customer service representatives were friendly, they were often unable to provide satisfactory responses to customer inquiries."

Relevant data:
"While friendly, the customer service representatives often fell short in providing satisfactory responses to inquiries."
gpt
Although friendly, the customer service representatives frequently struggled to provide satisfactory responses to inquiries.