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Ein paar Reaktionen auf den Artikel von Todd Miller In defense of stupid users im Library Journal, 130(5), 58, die in DIG_REF dazu kamen:Think of it this way -- you get mORe with OR.Google does recognize OR, but it must be typed in upper case....librarians believe it is the users, not their systems, that are broken."only librarians like to search, everyone else likes to find." Roy Tennant, "Five Easy Pieces," Library Journal, 11/15/2004.The job of information professionals is not to make all users into information professionals. Our job is either to give them the right tools for the job or do the job for them.