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Num diálogo renovado com várias tradições de estudo do trabalho e das organizações, a Etnometodologia tem um grande potencial de aplicações em numerosos sectores de actividade.Análise dos cursos de ação situadaAnálise de postos de trabalhoApplied Motion Study (1917)Audit de processos e de procedimentos (modus operandi)Cognitive ArtifactsCommunicative Constitution of Organizations (CCO)Computer Supported Cooperative Work (CSCW)Cultura organizacionalEnactionÉtica e Mediação de conflitosEthnomathematicsEthnomethodologically informed Marketing / User-Centred DesignFieldworkFormação CARM | Conversation Analytic Role-play MethodFormação-Ação (Prezi)Inovação sociotécnica (Théorie de l'Acteur-Réseau)Insider-Outsider Team ResearchRecursos HumanosStorytelling at workSupervisãoTechnomethodologyTranscriçãoVideo AnalysisWeb-Organografia reticular e situacionalA Análise Conversacioanal tem vindo a conquistar protagonismo no domínio da Consultoria organizacional, em vários países do mundo, como indicam as citações reproduzidas no seguinte folheto informativo:PT. - Etno-ACTO | Etnometodologia e Análise Conversacional do Trabalho e das OrganizaçõesFR. - Ethno-ACTO | Ethnométhodologie et Analyse Conversationnelle du Travail et des OrganisationsApresentação PREZI | Link ____________________Analyse Conversationnelle du Travail et des Organisations (ACTO) | Base Zotero.Agostinelli, S., 2010. Entre structure et action: la compétence communicative des TIC. Questions Vives. Recherches en éducation, 7(14), pp.161–174.Arminen, I., 2005. Institutional interaction: studies of talk at work, Aldershot UK: Ashgate Publishing Ltd.Arnaud, N., 2013. De l’intérêt d’une approche pratique et communicationnelle de la compétence collective. Habilitation à Diriger des Recherches (HDR) en Sciences de Gestion. Nantes: Institut d’Economie et de Management de l’Université de Nantes.Binet, M. &#38; Monteiro, D., 2012. Os saberes profissionais operantes nos locais de trabalho: atendimentos de Ação social em micro-análise (Poster). In VII Congresso Português de Sociologia (Sociedade, crise e reconfigurações | Universidade do Porto | 19-22 Junho 2012). Porto: Associação Portuguesa de Sociologia..«O ordenar da interacção pelos seus participantes é minuciosamente descrito e analisado com base em transcrições integrais ou parciais de gravações áudio de atendimentos, que recorrem a convenções de transcrição que tornam visíveis detalhes comportamentais, que o quadro paradigmático de um tal estudo, sistematizado pelos analistas da conversação, torna relevantes» (Binet &#38; Monteiro, 2012).Boden, D., 1994. The Business of Talk: Organizations in Action, Cambridge: Polity Press.Bublitz, W. &#38; Norrick, N.R. eds., 2011. Foundations of Pragmatics, Berlin / Boston: De Gruyter Mouton.Button, G. ed., 1992. Technology in Working Order: Studies of Work, Interaction and Technology, London: Routledge.Clot, Y., 2000. La formation par l’analyse du travail : pour une troisième voie. In B. Maggi, ed. Manières de penser, manières d’agir en éducation et en formation. Paris: PUF, pp. 133–156.Colón De Carvajal, I., 2010. La mobilisation des artefacts technologiques dans l’interaction : Analyse linguistique et multimodale des pratiques professionnelles en centre d’appels. Thèse (dir. Lorenza Mondada). Lyon: Université Lumière Lyon II. Available at: http://tel.archives-ouvertes.fr/tel-00632408 [Accessed April 11, 2013].Cooren, F. &#38; Fairhurst, G.T., 2009. Dislocation and Stabilization: How to Scale Up from Interactions to Organization. In L. L. Putnam &#38; A. M. Nicotera, eds. Building Theories of Organization: The Constitutive Role of Communication. New York / London: Routledge, pp. 117–152..«(…) ethnomethodologists and conversation analysts clearly are some of the most empirically-oriented analysts of social life (…)» (Cooren &#38; Fairhurst, 2009: 127).Dalbin, S. &#38; Guyot, B., 2007. Documents en action dans une organisation : des négociations à plusieurs niveaux. Études de communication. langages, information, médiations, 30, pp.55–70.Drew, P. &#38; Heritage, J. eds., 1992. Talk at work. Interaction in institutional settings, Cambridge: Cambridge University Press.Fauré, B. &#38; Gramaccia, G., 2006. La pragmatique des chiffres dans les organisations : de l’acte de langage à l’acte de calcul. Études de communication, 29, pp.25–37.Garfinkel, H. ed., 2005. Ethnomethodological Studies of Work 2nd ed., London / New York: Routledge.Koester, A., 2010. Workplace Discourse, London / New York: Continuum.Krifka, M., Martens, S. &#38; Schwarz, F., 2003. Group Interaction in the Cockpit: Some Linguistic Factors. In R. Dietrich &#38; T. Meltzer (von), eds. Communication in High Risk Environments. Hamburg: Helmut Buske Verlag, pp. 75–101.Larsson, M. &#38; Lundholm, S.E., 2010. Leadership as Work-embedded Influence: A Micro-discursive Analysis of an Everyday Interaction in a Bank. Leadership, 6(2), pp.159–184.Llewellyn, N. &#38; Hindmarsh, J. eds., 2010. Organisation, Interaction and Practice: Studies in Ethnomethodology and Conversation Analysis, Cambridge: Cambridge University Press.Luff, P., Hindmarsh, J. &#38; Heath, C. eds., 2000. Workplace Studies: Recovering Work Practice and Informing System Design, Cambridge: Cambridge University Press..«The investigations discussed in the book, and workplace studies more generally, are providing an important contribution to our understanding of work, technology and interaction. They are generating a rich and diverse body of observations and findings, based on detailed empirical research, about how individuals in organisations use technologies to inform the production and coordination of their actions and activities» (Luff et al., 2000: xiii).Mondada, L., 2006. Interactions en situations professionnelles et institutionnelles : de l’analyse détaillée aux retombées pratiques. Revue française de linguistique appliquée, XI(2), pp.5–16.Oswick, C. &#38; Richards, D., 2004. Talk in organizations: local conversations, wider perspectives. Culture and Organization, 10(2), pp.107–123.Peräkylä, A. &#38; Vehviläinen, S., 2003. Conversation analysis and the professional stocks of interactional knowledge. Discourse &#38; Society, 14(6), pp.727–750.Rawls, A.W., 2008. Harold Garfinkel, Ethnomethodology and Workplace Studies. Organization Studies, 29(05), pp.701–732.Samra-Fredericks, D., 2007. Strategizing as lived experience and strategists’ everyday efforts to shape strategic direction. In G. Johnson et al., eds. Strategy as Practice: Research Directions and Resources. Cambridge: Cambridge University Press, pp. 165–178.Editors’ commentary:    «The research is exemplary in many ways. The quality of access obtained by the researcher is exceptional, and encouraging for those who wish to capture the detail of doing strategy in vivo. (...) In her fine-grained analyses of particular conversations, the author illustrates how much can be revealed in even the smallest of interactions. At the same time, she takes care to embed these small interactions in the organizational context. (...) One may hope with the author that others will take up the challenge of this kind of fine-grained work» (Johnson et al., 2007: 177).Samra-Fredericks, D. &#38; Bargiela-Chiappini, F., 2008. Introduction to the Symposium on The Foundations of Organizing: The Contribution from Garfinkel, Goffman and Sacks. Organization Studies, 29(5), pp.653–675.Sarangi, S. &#38; Roberts, C. eds., 1999. Talk, Work and Institutional Order, Berlin: Mouton de Gruyter.Theureau, J., 2004. L’hypothèse de la cognition (ou action) située et la tradition d’analyse du travail de l’ergonomie de langue française. Activités, 1(2), pp.11–25.Vine, B., 2004. Getting Things Done at Work: The discourse of power in workplace interaction, Amsterdam / Philadelphia: John Benjamins Publishing Company.Wagenaar, H., 2004. “Knowing” the Rules: Administrative Work as Practice. Public Administration Review, 64(6), pp.643–655. Mail | geacclissis@gmail.com  