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New Online Service May Change the Way America Surfs; Professional Librarians to be Available Online Ein relativ enthusiastischer Artikel über das 24/7 Reference-Projekt: ""It was a wonderful experience. I had begun to hate the Internet, but my opinion is swinging back", "The librarian had a very helpful e-attitude...", "...it is the best thing I have found on the Net..." and, "I was amazed to get help at 1:00 in the morning.""Das Projekt ist Highlight of the Month beim Institute of Museum and Library Services. [via LibraryPlanet]