Evaluating a digital mental health intervention (Wysa) for Workers' Compensation claimants: Pilot feasibility study.

OBJECTIVE
This study examines the feasibility and acceptability of an AI-led digital mental health intervention in a Workers' Compensation (WC) program, Wysa for Return to Work.


METHODS
Self-reported demographic data and responses to psychosocial screening questions were analyzed alongside participants' app usage through which four key outcomes were measured: recruitment rate, onboarding rate, retention, and engagement.


RESULTS
The data demonstrated a high need for psychosocial interventions amongst injured workers, especially women, young adults, and those with high severity injuries. Those screened for psychosocial risk factors had a higher rate of onboarding, retention, and engagement; and those with severe injuries had higher retention.


CONCLUSIONS
Our study concluded that Wysa for Return to Work, the AI-led digital mental health intervention that delivers a recovery program using a digital conversational agent, is feasible and acceptable for a return-to-work population.