The Role of Job Satisfaction as a Mediation of Competence and Motivation on Employee Performance at Marthalia Skincare Clinic Denpasar

Competency, motivation, and job satisfaction variables are thought to be significant in influencing employee performance at the Marthalia Skincare Clinic (MSC). The purpose of this study was to analyze the influence of competence and motivation on employee performance, with job satisfaction as an intervening variable, at the Denpasar MSC Clinic. The method used in this research is quantitative, with a questionnaire that is carried out systematically according to the research objectives. The research was conducted at the MSC Clinic with 34 respondents. This study uses five Likert scales to measure variables when testing the validity and reliability of those variables. This research was analyzed by SEM PLS. The results of the study show that competence has no effect on employee performance; motivation has an effect and is significant on employee performance; job satisfaction has an effect on employee performance; competence has an effect on job satisfaction; motivation is influential and significant on job satisfaction; competence is influential on employee performance through job satisfaction; and motivation is influential on employee performance through job satisfaction. It is suggested that further researchers add alternative constructs that affect employee performance, such as leadership, work discipline, and compensation, and increase references related to research.