Data Culture: A Statistics Approach in Administrative Decision-Making

In Colombia, public higher education institutions show an organizational structure that allows them, under the concept of university autonomy, to make serious decisions at various administrative levels. This paper presents the results of an administrative-level pilot that consisted of training a group of officials from a public higher education institution (Industrial University of Santander) in statistical measurement techniques and data modeling to determine if it is possible to observe changes in collective behavior in the use of data and decision-making after intensive statistical training. Results show that it is possible to observe positive collective behaviors in the use of data in decision-making, and uninformed decisions are presented, in their entirety, in the group of officials who did not receive statistical training.