Prioritisation of Supply Chain Resilience Enabling Factors using the Fuzzy DEMATEL Approach: Integration Perspective

This research proposes a framework of key enabling factors for improving supply chain resilience (SCR) capability from the perspective of supply chain integration. The research methodology consists of three stages: (i) the enabling factors of SCR are identified through a comprehensive literature review of case studies of major disruptions and SCR, (ii) the Q-sort method is applied to classify those factors according to the experts’ opinions, and (iii) the causal relationships among the factors are determined using the fuzzy DEMATEL approach. Of all activities associated with supply chain integration, information sharing with suppliers emerges as the most prominent factor for SCR. The influential enabling factors and their causal relationships can be used to prioritise those factors and develop guidelines for improving SCR.