Supply Chain Disruptions during the COVID-19 Pandemic in General Trading Companies

The occurrence of the COVID-19 pandemic has only affected the death and human health of almost all countries in the world, including Indonesia, but has also affected the business and industrial sectors. In this case, the general trading sector is one of the sectors affected and experiencing supply chain disruptions, namely general trading companies which experienced a high decline in demand and hampered supply of traded goods from suppliers abroad, especially in China. This study investigates supply chain disruptions in Indonesian general trading companies using a qualitative exploratory approach. 2 case studies on companies with heavy equipment trading are used in this study. The results indicate that almost every side of the supply chain occurs disruptions such as purchase price and delivery time in the supply side. On the operation side, the factor of supply chain disruptions such as health fees and productivity and demand orders, visits to customers, s and others are factors in the demand side.