Measuring IT Sector Innovations Capabilities through the Company Innovative Leadership Model

This paper aims at presenting the results of research on innovative leadership at the company level for ICT companies in the Republic of North Macedonia and the Republic of Kosovo. The research employed the Company’s Innovative Leadership Model (CILM). The paper intends to bring light to three groups of innovation capabilities indicators, Innovation competencies, Innovation potential and capabilities, and Innovation activity. The Company Innovative Leadership Model evaluates the innovations implemented in companies (past), current innovation activities (present), and companies’ capabilities for future innovation development (prospect). Some 25 ICT companies from the Republic of North Macedonia and 25 from the Republic of Kosovo took part in the research. The results of these two countries are compared to the results from Bulgaria. The research creates a benchmark for the Republic of North Macedonia and Republic of Kosovo ICT companies’ innovative leadership capacities. In conclusion, ICT companies are in the process of expanding their innovation capabilities.