REMOTE WORKING DURING THE COVID-19 PANDEMIC AND JOB-RELATED EMOTIONAL EXPERIENCES

The main purpose of the study is to investigate resilience (emotional resilience), hope, and job dissatisfaction based on the personal differences and work-related changes of remote working employees because of the COVID-19 pandemic period. The study is designed as a quantitative study with a quota sampling method. The data for the hypotheses prepared for the research question is obtained by the survey method. In addition to the socio-demographic information form, job dissatisfaction, resilience, and hope scales are used to test the hypotheses. The study sample consists of 269 participants working remotely due to COVID-19 pandemic. Hypotheses are analysed with difference and relation tests. It was concluded that there was a significant and negative correlation between job dissatisfaction for both hope and resilience, job dissatisfaction negatively affects the hope and resilience level of employees, but socio-demographic characteristics were not determinative on their emotinal experiences. In addition to these findings, regardless of the conditions, the respondents who experienced remote work had high levels of resilience ( mean=4.0384) and hope (mean=4.0019) and low levels of job dissatisfaction (mean=1.9182). Accordingly, hope and resilience are essential to overcome job dissatisfaction, which is a vital outcome discussed in the literature. Increasing these capacities is both beneficial for employees who are working in unusual circumstances and for generally desired organizational outcomes.