Factors Affecting Six Sigma Green Belt Deployment – Case of Company A

Six sigma is a technique of quality control that is used to improve existing products and service of companies, through detecting and removing defects, with the aim of streamlining business processes quality control in order to reduce variation across the board. Company A’s employees fail to complete six sigma green belt projects. During six sigma green belt deployment, some factors affect its success. This study is important because it identifies the factors and challenges that affect six sigma deployments and contribute towards the knowledge of six sigma deployment. A quantitative method was used. 56 participants from Company A (quality managers, operation managers, team managers, operational technical managers, metrologist, plant managers, supply quality inspectors, plant technical service managers, R and D scientist, workshop specialists, procedural and quality Generals) were selected. As a result of this study, the most important factors influencing the intentions of green belts to complete the six sigma projects are support of Company A’s management and failure of selected team.