Improving the Timeliness of Discharge Summary Communication: A Quality Improvement Project

such this intervention was not completed during the study period. Conclusion The sending of discharge summaries is often delayed and this has potential consequences for patient care. This study has used the hospital's electronic patient record system to create a report which provides detailed information on areas with the most potential for improvement. Though the targeted interventions were respectively nonsustained, unsuccessful and not implemented, this data can suggest reasons behind poor performance and therefore targets for future interventions, illustrating great sustainability.