Milchbot: App to Support the Process of Feeding and Caring for Dairy Cows in Peru

At present, Peru's agricultural sector has a shortfall of professionals, so livestock producers cannot be provided with relevant and reliable information to ensure good nutrition and care for dairy cows, which affects productivity. Milchbot is a chatbot that answers queries about the feeding and care of dairy cows based on reliable documentation. To do so, a chatbot model was designed to cover the topics of feeding, care, news and frequently asked questions for the planning, feeding and care processes about dairy cows. The model consists of a friendly interface, a dialog engine and a search engine that allows you to find and provide information from a document storage. This model was implemented employing Watson Assistant and Discovery. Milchbot was used and evaluated by 6 livestock producers and 7 zootechnicians. The results of the usability and satisfaction surveys show a high rating for both livestock producers and zootechnicians, and it should be noted that zootechnicians gave very high ratings on satisfaction.