Internet of things in Saudi public healthcare organizations: The moderating role of facilitating conditions

The Internet of Things (IoT) is an innovative technology that has the potential to help public hospitals better meet the demands of hospitalization. However, only a small portion of the research looked at patients' behavioural intentions (BI) to utilise IoT healthcare devices (IoTHD). This study intends to investigate the variables that influence the BI's use of IoTHD. The research suggests that the BI may be explained by factors of UTATU. The patients of public hospitals make up the population. A questionnaire was used to obtain the data using convenience sampling. Participants in this research totalled 161. Smart Partial Least Square results demonstrated that social influence (SI) has an impact on performance expectancy (PE). Technological complexity (TC) and playfulness (PP) had an impact on effort expectancy (EE). Additionally, the BI to adopt IoTHD was impacted by PE, EE, perceived security (PS), and perceived privacy (PV). The impact of PE and EE on BI to use IoTHD was not moderated by the facilitating conditions (FC). In order to improve patients' perceptions of IoTHD usage in public health organisations, simple process and more positive word of mouth is required.