A Case Study of Grassroots Water Conservancy Services Evaluation and Obstacle Factors Diagnosis Based on Gray Correlation-TOPSIS Model in Hunan Province, China

Based on the evaluation model of the gray correlation-TOPSIS method, this paper examines the index system of grass-roots water conservancy services in Hunan Province, China. This paper aims at the present situation of grassroots water conservancy in Hunan province, which assisted it in developing grassroots water conservancy services. The evaluation indicators include five criteria levels (institutional staffing, personnel quality, management level, public policy and service capacity) and twenty-four indicator levels. In this paper, the weight calculation method combined with an analytic hierarchy process and an entropy weight method, as well as quantitative and qualitative methods, was used to conduct an empirical study on the basic water conservancy service level of Hunan Province in 2020. The results classify grassroots water services in Hunan Province into three levels. By fitting the GDP of cities and prefectures with the comprehensive closeness, we conclude that there is considerable convergence between the grassroots water conservancy service level of Hunan Province and its local economic level. The more developed the economy, the higher the grassroots water conservancy service level. In addition, through obstacle factor analysis, the main constraints of grassroots water conservancy in various cities and prefectures are obtained. Therefore, the grassroots water conservancy service’s ability can be comprehensively improved from three aspects: serviceability, capital investment, and talent construction. This indicator system can promote the overall governance capacity of grassroots water conservancy in the future development of cities and prefectures, and it can also provide Hunan with experience and case examples for the implementation of rural revitalization.