Search for Medical Information and Treatment Options for Musculoskeletal Disorders through an Artificial Intelligence Chatbot: Focusing on Shoulder Impingement Syndrome

Background: The ChatGPT is an artificial intelligence chatbot that processes natural language text learned through reinforcement learning based on the GPT-3.5 architecture, a large-scale language model. Natural language processing models are being used in various fields and are gradually expanding their use in the medical field. Purpose: This study aimed to investigate the medical information or treatment options that ChatGPT can provide for SIS. Method: Using ChatGPT, which is provided as a free beta test, messages related to SIS were entered, and responses to medical information and treatment options were received and analyzed. Result: ChatGPT not only provided answers to the definition, prevalence, and risk factors of SIS, but also symptoms, diseases with similar symptoms, and orthopedic tests according to the messages input. Additionally, a list of treatment options and exercises were provided. Conclusion: ChatGPT will be able to provide overall useful medical information and treatment options to patients unfamiliar with SIS. However, caution is required as it contains content that may be biased or inappropriate information for patients with SIS. Nevertheless, if natural language processing technology develops further, it is expected to be able to express more detailed medical information and treatment options.