Methodology For Detecting Level Of Student Satisfaction With Quality Of Educational Process

The research article raises the problem of the quality of the organization of the educational process. In the system of Russian education, there has been a trend aimed at practical orientation, connection with the school and the scientific foundations of the organization and planning of the educational process. And in this link, according to the program of an internal independent assessment of the quality of education, monitoring was carried out at the Chechen State Pedagogical University. The aim of the study was to identify students' satisfaction with the educational process in order to develop practical recommendations and make managerial decisions. During the monitoring, a questionnaire method was used, consisting of 10 questions that were developed with the involvement of specialists from the Department of Philosophy, Political Science and Sociology, Psychology, the Center for the Development and Support of Talented Youth and the Department for Educational and Social Work. 1839 full-time students from 5 faculties and 2 institutes of the university were involved in the survey. According to the results of the study, the average quality satisfaction rate was 59 %, and issues that require special attention and elaboration in the further planning of the educational process. Based on the analysis of monitoring results, practical recommendations have been developed to improve the functioning of the educational process at the university and the quality of the educational process and management decision-making.