Can Teleworking Lead to Economic Growth during Pandemic Times? Empirical Evidence at the European Union Level

Teleworking is known as a way of the future that enhances economic growth as an accumulation of physical as well as human capital. Using digitalization that increase the procedures and services efficiency and reduce the repetitive work of employers by using technology, teleworking improves firm performance by enhancing efficiency, motivation, and knowledge creation. This paper aims to analyze the influence of teleworking, based on its characteristics and determinants under the influence of financial and pandemic crises, on economic growth as measured by GDP growth; this was performed using econometric models from the literature and fuzzy logic. The econometric analysis included a two-step approach regarding the years 2008–2020 (including COVID-19 pandemic period) for the 27 member states of the EU. The research results suggest that access to the Internet, employment ratio, and average wage significantly influenced the teleworking ratio of the employees. Furthermore, the access to the Internet made a significant difference in using teleworking, given the infrastructure that was already created in the first COVID-19 pandemic wave. Employees took advantage of it and continued, at a lower scale, to maintain social distancing, although the measures taken in the second wave were not perceived to be as tough as in the first one.