Gamification Framework With Reference to Business Perspective





Purpose:  The purpose of this manuscript is to develop and present a gamification framework with eight gamifying mechanics for the business environment and  delineate how these mechanisms are  different in-game and business/workplace considering gamification as an application of games in non-gaming contexts.
 
Theoretical framework:  The gamification mechanics has eight framework elements –meaning, accomplishment, ownership, scarcity, employment, social influence, unpredictability, and avoidance. Each framework element has 4 sub-elements. Every framework element has described in detail where do they appear in the game vs where do they appear in the business/workplace and their relevance.
 
Design/methodology/approach: The eight-element gamification mechanics framework developed considering the business in e-commerce industry. Each and framework element was dissected and developed considering in business/workplace environment in parallel with the gaming environment under non-gaming contexts.
 
Findings:  The study resulted in the development gamification mechanics framework for a business environment which can be applied in any business environment and workplace.
 
Research, Practical & Social implications:  The developed gamification mechanics framework can be used in any business environment/workplace for performance improvement and enhancing employee engagement. We have provided a detailed description of each gamification mechanics framework element, however. The sub-elements may vary from organization to organization and business to business. Before applying this framework the organization should review the framework along with the organization business goals and decide the course of action.
 
Originality/value: The study offers the business and other organization to implement the gamification framework with eight elements for organizational growth, employee engagement



