Smart Elderly Care Services in China: Challenges, Progress, and Policy Development

In 2017, the State Council of China published an action plan for the construction of a smart and healthy elderly care industry (2017–2020). The action plan designed and implemented by the State Council of China demonstrates the Central Government’s determination to informationalise and digitalise the Chinese society. Therefore, the market of smart home care services should expectedly mushroom in the coming decades, as the demand for smart home care increase. However, there are a range of barriers to achieving the massification of smart home care services, which will be discussed in the following sections. In addition to the shortage of family care and nursing services, elders being physically and psychologically vulnerable also engenders the Central Government to accelerate the provision of smart home care services to the Chinese elderly population. Here, smart home investment and delivery are necessary when building a sustainable elderly care system. The investment in smart home elderly care can lessen the long-term burden on China’s healthcare system as more elders would be able to self-manage their everyday life and minor physical and psychological problems. In this article, the author would critically analyses China’s implementation of smart home elderly care services, particularly on the benefits and challenges of technological advancement in elderly care and the advantages and problems of relevant policy development. The author also highlights how the informationalisation and digitalisation in elderly care and policy development enhance the convenience of the elderly populations’ everyday life when family care is limited or absent. Additionally, the author assesses what the gaps are in existing smart home elderly care technologies and policy development that need to be addressed by Chinese policymakers to further advance the safety and convenience of the elderly cohorts’ living.