Public Discourse Regarding Polrisesuaiprosedur Hashtag as a Trust Issue

This study attempted to describe on how political discourse develops through social media’s hashtags. #PolriSesuaiProsedur hashtag originally appeared to quell another viral hashtag, #PercumaLaporPolisi. This study used social network analysis between multiple internet accounts to shed light on how conversations on social media can actually develop into public discourse based on the hashtag #PolriSesuaiProsedur. This research became important since it would show the extent of public’s trust in the police institution. The research would be conducted on 3 phases. First, big data analysis to see the spread of netizens' conversations related to the #PolriSesuaiProsedur hashtag. Second, a quantitative survey on 5 regencies/cities in Banten Province. Third, FGD to strengthen a comprehensive outlook related to public discussions about trust in the police. The results of the data showed that the #PolriSesuaiProsedur hashtag described an issue that was not organic and centered only on one position. The results also showed how people responded to the hashtag and produced a bubble filter effect that encouraged the emergence of homogenous opinions and behaviors in the society.