Security management model for mobile devices in the university community

The declaration of a global health emergency due to the COVID-19 pandemic increased the use of mobile devices to carry out different activities but associated with their use come information security risks. Knowing that the human being in charge of operating mobile devices, the weakest link in the security chain, could be a victim of social engineering attacks by not managing security correctly. This research determined how the university community operates security in mobile devices, for which 310 surveys were applied to students, teachers, administrative and service personnel. For the analysis of the result, the statistical method was used, descriptive analysis, obtaining the result that 89% of respondents correctly managed the risks associated with security. However, the university does not carry out training nor disseminate protection mechanisms to avoid social engineering attacks.