Motivation and Quality of Work Life of In-Home Paid Caregivers of Older Adults

Hiring in-home paid caregivers (IPCs) to tend to older adults at home has been one of the popular long-term care strategies in several urban aging societies. Relevant studies in the Global South that provide empirical findings have been lacking. This study contributes to the literature on home care by conducting a qualitative analysis of work motivation and the quality of work life of female IPCs in Thailand. We found that work motivation involved the desire for personal economic improvement and the search for an emotional anchor. Analysis of quality of work life pointed to three major themes: great contribution but low recognition and support; interdependence as an ultimate career goal; and effective training as a key to opportunity and success. We proposed a theoretical extension to the existing care theories and suggested necessary policy interventions to sustain the supply of IPCs.