[speaker001:] okay hi Norma have you uh taken anything back lately uh that you've bought
[speaker002:] hi well the only thing we've taken back recently are plants shrubbery that were guaranteed and we had no problem with it we got our money got our money back
[speaker001:] well why very good good well what do you think that uh consumer goods goods are generally getting better or worse in quality
[speaker002:] well I believe they're better
[speaker001:] I do too I believe about ten years ago that we went through a terrible time but I don't I I believe that they're better now than they were
[speaker002:] I think so I don't think that shoddy not as shoddy electrical appliances I think are pretty good reliable reliable
[speaker001:] however I didn't like it very well when the transmission went out on my car with sixty three thousand miles on it
[speaker002:] right
[speaker001:] and I don't like it very well if when my electric blanket that was only one year old went out at uh on one side
[speaker002:] oh did you return it
[speaker001:] no I had moved away
[speaker002:] no uh-huh
[speaker001:] I had taken the first one back I didn't think that it heated well enough it never did get anything but just moderately warm took it back and um the people told me well that's the way it's supposed to be and I fell for it and uh when I got this one it did a little it heated a little bit warmer and then after one year it started heating only on one side
[speaker002:] huh so either you or your husband can be warm but not both
[speaker001:] also I took an iron back after having it only one year
[speaker002:] oh
[speaker001:] now I figure that uh anybody that is dumb enough to iron needs to have an iron that will last a long time and one year of ironing only once a week is not long enough for it to last
[speaker002:] no huh-uh did they replace it
[speaker001:] well without even any question but I think it was the store
[speaker002:] uh-huh Wal-Mart I was going to say it must have been Wal-Mart
[speaker001:] Wal-Mart yes and uh well well have you been buying any clothes lately any new clothes
[speaker002:] I haven't bought any new clothes well the last thing I bought was a dress last summer and the buttons turned on it over over the winter the buttons tarnished slightly and I have not gone back about it
[speaker001:] that was poor quality I think
[speaker002:] I think it is too and it was an expensive dress
[speaker001:] I wondered if it weren't expensive and they should have put buttons on it that would last forever
[speaker002:] yes it was that's right that's what I think too and one belt loop the one um you know like the chain link chain belt loop
[speaker001:] yes
[speaker002:] half of it raveled out and that was I believe a Leslie Faye dress and it was
[speaker001:] the
[speaker002:] I think over a hundred dollars
[speaker001:] do you spend that much on your dresses
[speaker002:] yep I don't usually but I did that one
[speaker001:] you're really divulging very personal information
[speaker002:] but I think it should've been better than that for that money is what I mean
[speaker001:] oh of course I do too well I believe that we've been talking about five minutes and Norma it is just wonderful to talk to you
[speaker002:] okay I think so good talking to you too I've enjoyed it ah
[speaker001:] you are a good one to talk about consumer goods because you keep up on it all the time
[speaker002:] well we'll be talking to you later bye-bye
[speaker001:] bye-bye