[speaker001:] all righty okay have you recently had to return anything
[speaker002:] yes I have
[speaker001:] okay tell me about it
[speaker002:] well I have a VCR and I've had to return it a couple of times because of the same part failure and uh it's still not getting a real good picture
[speaker001:] oh my goodness
[speaker002:] and after about three hundred dollars I think it's going to be worth it just to go ahead and get a new machine
[speaker001:] you mean it the warranty wasn't on it or
[speaker002:] so well I didn't get the extended warranty it was out of warranty just barely so uh
[speaker001:] oh
[speaker002:] gosh so how about you
[speaker001:] well I haven't had to return anything recently but I you know I feel I'm going to I'm on a portable phone I'm going to go closer to the station here uh I I feel like things are are not made as well as they used to be I um just cause you for instance clothing I you know I have two children and um we we say they they like nice clothing and I spend a lot of money on it and it just doesn't last and I mean I'm very careful to follow the washing instructions and do exactly what it says and it still still it they still wear out very quickly uh I find things that are sewn very poorly uh they they come come unhemmed or unstitched so easily
[speaker002:] well I will agree with that we've had some run ins especially with buttons as soon as you get them home the buttons fall off after the first time and uh the threads on the inside of the garments
[speaker001:] right right um-hum
[speaker002:] seem like they're just they don't cut threads off they're just a wads of threads and stitching does come undone you know fairly soon and then the prices you pay for them are ridiculous
[speaker001:] they never cut him off oh I know it's really it's silly and and my I have teenagers and they they think they want a certain brand or a certain item well when you buy a brand name that's popular you're paying for the brand name and
[speaker002:] not only that but they're no better than a lot of the the the
[speaker001:] no
[speaker002:] non name brand stuff so
[speaker001:] exactly that's what I you know I'm saying that the you know if I'm paying for the name and I'm paying that much money it'd better be a quality product now I do there's there are some that I think are a little bit better and I and I've been real pleased with them and my kids are have enjoyed wearing them and they've lasted until they've outgrown them but uh the majority of things um don't last and they're just very inferior and you know I try I try to look at the labels and I try I try to to buy things that are made in the USA because I think that's important and yet I find a lot of the the the homemade goods are are inferior and also with cars I um I I bought a new car last summer and I shopped around for a long time I mean we went to a lot of different dealers and I wanted to buy an American car because I had had a Toyota and I really liked it but I felt like I needed to buy buy something that was American made because I felt I owed that well I just could not find an American made car that I felt was worthy of the price they wanted and um I ended up buying another I ended up buying a Nissan and I love it
[speaker002:] well the Americans just haven't gotten the message yet that's one thing because I'm I'm the same way we I do own an American
[speaker001:] huh-uh
[speaker002:] car well a truck but uh in trucks I think you're pretty safe but in cars I've not had an American car that I've been really pleased with
[speaker001:] uh-huh oh I know
[speaker002:] one for gas mileage and two uh the reliability things falling off the inside uh you know frequent tune-ups every foreign car I've ever made I mean that I've ever bought I've I've loved it
[speaker001:] exactly uh-huh yeah and they're so much more solid they sound better when you're in them they feel you feel like you're in a car and not rattling around in something I you know I just I just am real pleased with the Nissan I had and I had a Subaru before the Toyota and I loved that it was just the best car I've ever had in fact I wanted to buy another another one but I really it really what didn't have what I wanted they didn't have the the type of family car I wanted but that car I had for five years and I never had one thing go wrong with it and it um only thing I had to have replaced was the clutch and I had to do that twice because it was my fault because I ride it all the time and uh so you know it wore out
[speaker002:] well clutches are something that you really can't judge I mean they they some go out faster than others and
[speaker001:] yeah
[speaker002:] you know that's those kind of items like that wear items there's no way you can judge
[speaker001:] no
[speaker002:] uh like brakes uh I we have a a Volvo and the brakes go out on it on about every fifteen thousand miles
[speaker001:] yeah that's true is that right
[speaker002:] it's just inherent for that car but the the car is super
[speaker001:] oh I know I've heard great things
[speaker002:] I'd rather put the brakes on it and uh and have the the reliability in the car itself but uh
[speaker001:] yeah oh yes and it's a safe car too it's a good made car
[speaker002:] for the most part it's been a good car we've had it for six years now
[speaker001:] oh that's great well that the the Subaru I had when I sold it it still had the tires the factory tires on it and the factory battery one I mean that's how good it was I never had one trouble with the battery and which is amazing in five years I didn't have to get a new one and it worked perfectly and it was amazing the tires were um excellent and uh you know when I sold it it didn't have that many it was low mileage I didn't think I had like thirty seven thousand miles on it which is nowadays low but uh I got a good price on it it's got good resale value and it was really a good car and you know it it kind of is frightening I think that you're right American uh manufacturers still haven't got the the idea that that quality is important and that
[speaker002:] well if you can see the transition what I'm beginning to see is that the Japanese cars and and even just foreign cars in as a whole are beginning to
[speaker001:] uh-huh
[speaker002:] get larger but they're able to keep the gas mileage and the reliability whereas the US are beginning to scale down but the gas mileage doesn't improve drastically
[speaker001:] yes right uh-huh you're right you're right
[speaker002:] and that right there ought to tell them something
[speaker001:] oh yeah
[speaker002:] I know we have the technology but I think it's the the glut of the oil companies and and uh big business and the government
[speaker001:] um-hum yes
[speaker002:] in trying to control things that they shouldn't control and uh they're not controlling the things they should control
[speaker001:] exactly
[speaker002:] so I think there's a there's a lot of things there to be said and uh I will continue to buy foreign cars if that's the most reliable product especially when I'm paying for it
[speaker001:] that's right that's right because you
[speaker002:] and I and I hate to have that attitude but I do
[speaker001:] well the thing is when you have to take your car in continually because it's not working and pay that much money in repair price bills it's ridiculous I I had a Plymouth that was just the worst car in the world and I mean everything that could go wrong with it went wrong with it I had it in to the dealership more than I had it out it was terrible and I got rid of it as fast as I could it was the most it was a lemon is what it was and uh you know I will never buy a Plymouth again simply because of that
[speaker002:] oh I know I'm the same way with GM I won't buy a GM car
[speaker001:] is that right
[speaker002:] yeah I like Ford trucks
[speaker001:] um-hum
[speaker002:] and then I like the foreign cars especially Honda I've had a Honda
[speaker001:] oh I've heard good things about a Honda
[speaker002:] that I liked and uh I mean it was super car
[speaker001:] yeah my niece has one and she loves it too yeah
[speaker002:] so I think you know
[speaker001:] but you really liked your Ford truck huh
[speaker002:] well it's been a good truck so far it's only got a forty two thousand miles on it
[speaker001:] uh-huh
[speaker002:] and so far so good don't know what's going to happen when it gets another twenty or thirty thousand miles on it
[speaker001:] yeah well I'm looking for a used truck for my son and it's it's really been hard because we I we just don't have that much money to spend to spend he just turned sixteen uh you know I don't I want to get an inexpensive truck a small one that um you know I only have to pay a couple of thousand or you know three thousand
[speaker002:] oh boy well trucks trucks keep they hold their value
[speaker001:] yeah
[speaker002:] pretty much and and even used trucks are pretty expensive
[speaker001:] yeah they are we did find a couple but um you know they just I wasn't real sure about them and uh so we we kind of passed them up um this one guy is not is trying to make up my his mind whether he wants to sell his it's a Mitsubishi and it's an eighty five and he wants to sell it for about two thousand but uh he's not sure he wants to give it up and start car payments again so we're kind of waiting for him to make that decision but
[speaker002:] oh I can't I can certainly understand that I don't want any car payments either in fact when mine's paid off and
[speaker001:] you know oh
[speaker002:] our other one's paid off uh I don't want to get another car until they just both fall apart
[speaker001:] yeah yeah they're car payments are outrageous now
[speaker002:] well it's it's just anymore they don't benefit you uh from the income tax stand point
[speaker001:] oh that's right
[speaker002:] and uh of course we just can't afford to trade cars like that so
[speaker001:] hum-um hum-um
[speaker002:] we're just going to make it go as far as it can and then when we're forced to get one we will
[speaker001:] well that's why it's important to find a car that you don't have to keep taking in for repairs because if you're gonna keep it a long time
[speaker002:] that's right
[speaker001:] are you I mean shoot you don't want to spend thousands of dollars on repairs
[speaker002:] which can be easily done these days
[speaker001:] yes easily easily and you know that another thing about not only about uh you know products but services you're not real sure of anymore you you take a car in and you think it's fixed or and and how do you know if they really even fixed it and and sometimes I wonder you know and it's kind of scary you just you're not sure
[speaker002:] where where are you from
[speaker001:] I'm from I'm originally from Ohio
[speaker002:] Ohio and where are you now
[speaker001:] I'm in Texas
[speaker002:] you're in Texas
[speaker001:] um-hum yeah
[speaker002:] I was going to say because uh I was going to say if you're up in the in the northern countries the salt would be a big factor on I didn't know how much how they take care of the warranty items when it comes down to corrosion and that sort of thing
[speaker001:] oh yeah yeah it's uh bad up there but I'm I've been in Texas like thirteen years now so
[speaker002:] yeah
[speaker001:] what are what part of Texas are you from
[speaker002:] uh from Coppell
[speaker001:] Coppell I'm from Plano
[speaker002:] Plano
[speaker001:] we're not yeah we're not too far away
[speaker002:] no
[speaker001:] really
[speaker002:] fact my brother lives in Plano
[speaker001:] is that right oh well
[speaker002:] uh-huh but
[speaker001:] I don't have much more to say about things I I feel the same way that you do though I think it things are you know need to get better and I think you need we need to have somehow more of a trust in in US made goods and it's sad that we don't but uh
[speaker002:] I would I would certainly like to And I hope that that before it's too late they do get the message and I I don't know I think a lot of it has to do with uh you know just the attitude of the