[speaker001:] shall um actually actually I've had I've had very good luck on consumer products lately
[speaker002:] um-hum
[speaker001:] um you know just about I've I've uh gotten recently it's been a new mother board for my computer and that's working fine
[speaker002:] uh a new motherboard
[speaker001:] yeah
[speaker002:] okay
[speaker001:] because my my other one bit the dust after after a power failure
[speaker002:] yeah
[speaker001:] so I I got a you know a very inexpensive motherboard from someone in California very happy we were very fast
[speaker002:] uh-huh
[speaker001:] other other than I'm I'm in house conservation buying anything
[speaker002:] oh yeah
[speaker001:] how about you
[speaker002:] I'm not buying much in terms of consumer products these days uh I prefer to travel rather than buy things so
[speaker001:] yeah I I hear you there the I I guess you know given a choice most people are kind of holding off on
[speaker002:] uh right
[speaker001:] getting anything um I'm trying to think back in mind if there's ever been anything anything I got you know the the things I've been most disappointed with is that when you go those time share gimmicks
[speaker002:] exactly yes
[speaker001:] and and you get you get like the the quality luggage which is like yes you too can have vinyl you know wallet
[speaker002:] um right or from the sidewalk vendors that are supposed to be the real thing
[speaker001:] right you know I I find there's that you just have to be really careful because like especially if you watch TV there's like all such of scams going on where you know like uh you you really have to listen to what they're selling you I mean there's a lot of things like um
[speaker002:] oh
[speaker001:] God you you like you know yes you can get whole sacks of beef you know delivered fresh to you if you buy our thousand dollar refrigerator
[speaker002:] uh-huh
[speaker001:] or um you know all all these multilevel marketing things
[speaker002:] all of the well have you noticed even the the newspaper coupons do that
[speaker001:] they they're tying them in now
[speaker002:] you know right you can get fifty five cent off if you buy two and something else
[speaker001:] right
[speaker002:] and not anything that you want
[speaker001:] right
[speaker002:] so I mean if you use the coupon you're just falling for the gimmick and there you are
[speaker001:] like you know we've I'm getting married this summer and we're going to like wedding expos and things to get fashion and half the thing's like yes we'll give you a free makeover we're Mary Kay cosmetics and
[speaker002:] uh-huh
[speaker001:] you know once your name on you our mailing list you know you're damned for life because
[speaker002:] oh that's right that's right
[speaker001:] or or you you know or all these little I really think multilevel marketing is undermining the quality quality of American business because people getting so focused on the progress other than the products
[speaker002:] uh-huh
[speaker001:] you know it's it's like well you know I could get two hundred distributors on to me each selling one dollar a week and I'll be rich but
[speaker002:] yeah oh all those pyramid schemes
[speaker001:] yeah that's what multilevel
[speaker002:] yeah
[speaker001:] you know Amway and uh Al Williams insurance which I guess is Primerica now
[speaker002:] and right and even somewhat is Mary Kay you know she's a local girl
[speaker001:] Mary Kay you know they they're something yeah oh do oh we we have Dallas to blame for Mary Kay
[speaker002:] yeah I'm afraid so sorry
[speaker001:] but yeah I I I find that you know the place where uh I I think the the the one one place were we uh you know consumer price I did fairly well I was leading electronics industry
[speaker002:] yeah except that I was with a friend yesterday we had his Macintosh
[speaker001:] um-hum
[speaker002:] and he had taken it back to the store for repair
[speaker001:] yeah
[speaker002:] and the vendors are not living up to the contracts that they get with you for so I mean this is a this is an expensive piece of equipment
[speaker001:] too expensive in my opinion but
[speaker002:] yeah well whatever but it's what he wants because he's an animator
[speaker001:] right
[speaker002:] and he's using all of those tools and he's having a really difficult time with the hardware and the vendor that he bought it from gave it back to him yesterday charged him forty five dollars and told him that it was a software problem
[speaker001:] oh no not that
[speaker002:] oh yeah
[speaker001:] oh actually actually you know it it's like I have yeah I've I've got a VCR and recently it kind of just capped out on me
[speaker002:] um-hum
[speaker001:] and you know I typically when your VCR breaks what you have to do you have to like give it to these guys for weeks
[speaker002:] right
[speaker001:] and then eventually they'll get get it back to you but I happen to know this guy who I met met recently he just like took it down to his basement popped off the cover you know took a couple of things off so okay this is just junked up cleaned it out it's working fine didn't charge me anything
[speaker002:] oh
[speaker001:] you know I think that the service the really where the American consumer products uh kind of failing is is in the customer service
[speaker002:] oh exactly and and you know there was no reason that Mike should have had to pay forty five dollars for somebody to run a diagnostic that he had already run and he already knew that it wasn't a software problem
[speaker001:] right I I mean the best example I guess I guess there's some really it's not um uh the the chain the some really luxurious uh department uh department store in in Texas