[speaker001:] Okay. When they first said the subject, my mind went kind of blank. I thought, Gee, I haven't taken anything back for a long time.
[speaker002:] Well, I haven't either, uh, I, I hate returning things.
[speaker001:] Yeah.
[speaker002:] I mean, I, I have a friend who, if she likes something, isn't sure what size somebody might need, will buy it in every color and size and, you know, take everything back again [LAUGHTER].
[speaker001:] Yeah.
[speaker002:] It's, you know, it's a game to her, but I, I do not like to do that [LAUGHTER]. I consider it kind of a, a waste of my time. And so I'm usually, uh, pretty careful when I shop
[speaker001:] Uh-huh.
[speaker002:] and I also, you know, usually have, have checked over things, you know, if it's like an appliance or something to make sure, uh, it has the features in it that I want.
[speaker001:] Right.
[speaker002:] [Child whining] Now we've had one lately, um, oh, a, uh, a [child whining] Dustbuster Plus
[speaker001:] Uh-huh.
[speaker002:] that we bought, and we've had it for a while, but all of a sudden it just wasn't working, and it looks like there's a part missing from it. My husband opened it up and whatever, and of course we don't have the receipt any more, so we can't take it back [LAUGHTER].
[speaker001:] Of course, [LAUGHTER] uh-huh.
[speaker002:] Uh, but, I think a lot of goods are made not to last real long
[speaker001:] Right
[speaker002:] uh,
[speaker001:] right, just to get you by five years and then you'll throw it away rather than have it fixed
[speaker002:] Yeah.
[speaker001:] We're, we're a wasteful society, for sure.
[speaker002:] Well, that's true, and lot of times though, it is, it costs so much to get something fixed
[speaker001:] Right.
[speaker002:] that you almost [breathing] are just as well off buying another one
[speaker001:] Right.
[speaker002:] you know, if it's,
[speaker001:] And you usually get what you pay for. We bought some walkie-talkies a couple of years ago for Christmas, and they were like ten dollars, and we expected them [LAUGHTER] to work nice for the little kids, and they didn't work
[speaker002:] Uh-huh.
[speaker001:] worth anything [LAUGHTER]. So we took those back, and that's about that all that [LAUGHTER] were taken back in ages.
[speaker002:] Well, yeah, I think a lot of times, if you get a brand name
[speaker001:] Yeah.
[speaker002:] uh, you know, if it's a, a good brand, I, you, I think there's, there can be a lemon in anything
[speaker001:] Right.
[speaker002:] but, uh, I think more often than not, you, you pretty well know what you're getting ahead of time, and, uh
[speaker001:] Right.
[speaker002:] you know, if you buy a good one, you shouldn't have any, you know, too much of a problem with it, I mean, we, we had a car once that we tried to have declared a lemon under the lemon law
[speaker001:] Oh, really.
[speaker002:] which is
[speaker001:] It's hard.
[speaker002:] extremely difficult to do. We never could get it [LAUGHTER] declared a lemon, and the car would go and, without any warning whatsoever, you could be going down the freeway at sixty and it would stop
[speaker001:] Oh, wow.
[speaker002:] and I, there was just, you know, and, oh, we went round and round with the manufacturer and, and everything, and they got it finally semifixed, but it was such a hassle
[speaker001:] Uh-huh, and it just pertained to that [LAUGHTER].
[speaker002:] yeah, yeah it, it really is, uh, but, gee, [LAUGHTER] this is, of all the topics I have had, I'm doing this thing, this is kind of the strangest one.
[speaker001:] [LAUGHTER] I, at first I thought of food, you know, because that's what, mainly what I buy, it seems like, and, uh, you know, I still don't have any, anything to do there, but,
[speaker002:] Uh-huh.
[speaker001:] But I, I think, too, a lot of people don't buy their warranties either because they know that when it's that old they're going to buy a new one, so.
[speaker002:] Well, I think that's true, and I, uh, now we generally don't buy a warranty, because you think, you know, at least for the first couple of years, nothing should go wrong with it.
[speaker001:] Yeah, my husband is really good at fixing things, too, so he usually, be able to fix anything that's minor, and
[speaker002:] Uh-huh.
[speaker001:] and that has saved us [LAUGHTER] thousands of dollars, you know, from to mechanic to
[speaker002:] Uh-huh.
[speaker001:] anything like that
[speaker002:] Uh-huh.
[speaker001:] but, but, it was interesting to, I don't know if they're making them better or not, I, it's hard to say. Some, I think they more of their parts plastic, which, you know, makes things break easier, but I think the technology is better.
[speaker002:] Ye-, I think technology is better, I'm, I'm not sure. I think
[speaker001:] About quality.
[speaker002:] you've got a good point with the plastic and that. I don't think necessarily that, things are being made better
[speaker001:] Right.
[speaker002:] uh, you know, I, I, everything is so automated, uh, and things can be made without, [LAUGHTER] I think
[speaker001:] Yeah,
[speaker002:] a human hand ever touching it, you know
[speaker001:] Yeah.
[speaker002:] an awful lot of things, and I think that certainly makes a difference from, back from the time when somebody handcrafted something and, you know, had some pride in it.
[speaker001:] Right. Well, people aren't willing to pay those prices very often, so, you know, for a handcrafted something, so
[speaker002:] Well, yeah, that's
[speaker001:] so.
[speaker002:] that's true.
[speaker001:] So, if we get what we [LAUGHTER] what we deserve [LAUGHTER].
[speaker002:] Yeah, well, I, I do, uh, you know, craft work and sell [child crying] stuff at shows and that, and uh, uh, you know, it's, it's, it's a real eye-opener as far as, you know, why people charge what they do to, you know.