[speaker001:] You've decided that you definitely want to purchase this particular one?
[speaker002:] To be honest, I haven't really done much research.
[speaker001:] I would recommend that you at least glance through these brochures, just to make sure that you have selected the right policy for you. Take your time, Sir.
[speaker002:] Thanks for your advice, after going through all of these materials I've decided not to go with my initial choice.
[speaker001:] Of course, Sir. If I could have your details again and your ID, I'll check them and we can go on.