[speaker001:] May I help you with something?
[speaker002:] I would like to return these books.
[speaker001:] What happened to this book?
[speaker002:] I dropped it, and the cover tore off.
[speaker001:] I 'm going to have to charge you for the damage.
[speaker002:] How much?
[speaker001:] It 's only $ 5.
[speaker002:] That 's not too bad.
[speaker001:] I know it 's not.
[speaker002:] Here 's the money for the book.
[speaker001:] Thank you for your payment.
[speaker002:] You are very welcome.