[speaker001:] How can I help you this afternoon?
[speaker002:] I want to take out some money, but there's a massive queue for the ATM so I thought I'd do it over the counter.
[speaker001:] Unfortunately, an ATM is being refilled because it ran out of money. That's what's causing the hold up.
[speaker002:] Oh, I see. I thought maybe it was just the time of the day, although it isn't usually busy at 2:30 in the afternoon.
[speaker001:] You are right, you've just missed the lunchtime rush. Could you fill out a withdrawal slip, please?
[speaker002:] I did that already, while I was waiting. Also, here's my card.
[speaker001:] Thank you. And you require...
[speaker002:] 800 RIB, please.
[speaker001:] Please enter your personal code right here, on the key pad. And sign here, please.
[speaker002:] OK...
[speaker001:] Thank you. Here's your card back and your money. Please double check it for me.
[speaker002:] Yes, that's great. Thanks.