[speaker001:] I was wondering whether you could ship the tennis racket overseas to Taiwan.
[speaker002:] I'm sorry we don't ship overseas. It's too much trouble.
[speaker001:] I understand you don't have a history of shipping overseas, but I am willing to pay extra for shipping.
[speaker002:] Maybe we could make an exception for you if you win the bid.
[speaker001:] Thanks so much! By the way, is the racket really Serena Williams '?
[speaker002:] Yes. You'll get a picture of Serena playing with the racket and a document from her.