[speaker001:] Here's your drink, sir.
[speaker002:] No, that's not right. I didn't order a coffee. I ordered a cola.
[speaker001:] Oh, I'm terribly sorry, sir. I'll go and get you cola right away.
[speaker002:] Waiter!
[speaker001:] Yes, sir. I'll bring your drink right away.
[speaker002:] It's not that. There's an animal in my soup.
[speaker001:] Is there, sir? I'm very sorry. I'll change it straight away.
[speaker002:] I've never been to such a dirty restaurant, and never seen such slow service.
[speaker001:] I'm really sorry.