[speaker001:] Hmm. Let me try something.Wait. I have a reservation for someone named Sang here. But it's spelled J A N G. It's not spelled J I A N G. It's for a Mr. C Sang.
[speaker002:] Oh, that must be me! Probably they typed the name wrong.My husband's English isn't so good.
[speaker001:] Yes, sometimes it happens, Ma'am. That's why it is always good to carry your confirmation number. I'm sorry about the inconvenience.
[speaker002:] It's okay. It's probably my husband's fault.Is there a pool in this hotel?
[speaker001:] Yes, of course.The pool is open until 10:00 p. m. So you still have about 45 minutes.
[speaker002:] Good.
[speaker001:] Here is your key. Your room is 379.You can find the elevators just around that corner there, down the hall.Enjoy your stay, Ma'am.
[speaker002:] Thank you.