[speaker001:] Can I help you?
[speaker002:] I'm looking for someone who works here, but I lost his business card. His name's Long or Sang or something like that.
[speaker001:] Chang?
[speaker002:] Yeah, that sounds right.
[speaker001:] There are about twenty people named Chang who work here. What department?
[speaker002:] Let me think... accounting, finance, something like that.
[speaker001:] Eric Chang in accounting?
[speaker002:] That's him!
[speaker001:] I'll call him and tell him you're here.
[speaker002:] I appreciate your help.
[speaker001:] Would you like to have a seat over there? It'll just be a minute. And can I have your name?
[speaker002:] Here's my card.
[speaker001:] OK. I'll have him come up to get you.