[speaker001:] Elegance Hotel, is there anything I can do for you?
[speaker002:] Hello, I would like to make a reservation for four nights next week, from Tuesday to Friday.
[speaker001:] All right, single or double room?
[speaker002:] Single room with a bath room, please. I would like a room with a view of the whole city.
[speaker001:] All right. We have a single room available right now.
[speaker002:] What's the rate, please?
[speaker001:] 578 yuan a night, plus VAT, including air-conditioner and TV.
[speaker002:] Does that include breakfast? Can I make calls on outside line?
[speaker001:] Yes, it includes English breakfast. For the phone, I am afraid you can not.
[speaker002:] OK, that's fine. Could you hold it for me?
[speaker001:] Would you like to confirm the reservation?