[speaker001:] Hello. This is Hamilton 's Heating and cooling service. Can I help you?
[speaker002:] Yes. My home freezer is not working properly.
[speaker001:] What 's the problem?
[speaker002:] It keeps running all the time, never stopping. And it makes a strange sound. All the ice cream inside it melted.
[speaker001:] Maybe the compressor is going bad.
[speaker002:] Can you send the technician to check it out?
[speaker001:] Sure. But there is a minimum charge of $ 60 for a service visit. If your freezer needs parts, there will be an additional charge.
[speaker002:] Okay. I 'll pay the charges.
[speaker001:] All right. let me check our technician 's schedules. I 'll call you back and let you know what time we can send a service technician to your house. What is your phone number?
[speaker002:] My number is 627-555-1234.
[speaker001:] Okay. I 'll call you right back.
[speaker002:] Thank you. Good bye.
[speaker001:] Bye.