[speaker001:] Hello. I sent out my laundry yesterday.Aren 't they ready?
[speaker002:] They'll be ready by this afternoon.
[speaker001:] Oh, no! I'm leaving for Japan at 11 this morning.
[speaker002:] Is that right? We're very sorry.
[speaker001:] I thought it was " the same day " service.Anyway, please do hurry.
[speaker002:] I'm afraid we can't return it by 11 o'clock.
[speaker001:] Well, then, would you send it to Japan, please?
[speaker002:] Yes, we'll do so.