[speaker001:] Good morning! The Inland hotel. How may I help you?
[speaker002:] Good morning. I 'd like to book a room for Friday night and Saturday night.
[speaker001:] Certainly. What kind of room would you like?
[speaker002:] A single room please. I hope you 're not fully booked.
[speaker001:] A single room? That 's fine. In whose name shall I make the booking?
[speaker002:] Jones. According to your website, the nightly rate is $ 50, including breakfast.
[speaker001:] We offer a 20 % discount for guests staying of Friday and Saturday. The total cost will be $ 80, including breakfast.
[speaker002:] Thank you very much. I look forward to seeing you on Friday.
[speaker001:] Could I just take your credit card number please? I should mention that there is a cancellation charge of $ 20.
[speaker002:] That 's fine. My credit card number is...