[speaker001:] Hello, can I help you?
[speaker002:] Yes. Do you have a pharmacy here, please?
[speaker001:] Sure. We have one on the second floor.
[speaker002:] Which floor are we on now?
[speaker001:] This is the first floor. The second floor is one level up.
[speaker002:] And where's the elevator?
[speaker001:] That's just over there. On the right.