[speaker001:] What do you need today?
[speaker002:] I need to take a few classes.
[speaker001:] What kind of classes would you like to take?
[speaker002:] How about a driver's course?
[speaker001:] Okay, you're going to need to make an appointment.
[speaker002:] I don't understand why I need to make an appointment.
[speaker001:] You need to make one to come down and fill out your paperwork.
[speaker002:] I'd like to make one now if I could.
[speaker001:] Sure you can; when would you like to come in?
[speaker002:] I'd like to come in tomorrow morning at 9
[speaker001:] That'll be fine.
[speaker002:] That's great. Thank you very much.