[speaker001:] I need to know why I'm being charged $ 10 for a movie that I never ordered.
[speaker002:] Hmm. Your file shows that you watched " Titanic " Monday night.
[speaker001:] Monday night? Monday night I was at a great concert.
[speaker002:] Well, as they say, garbage in, garbage out. Let me correct this error, please.
[speaker001:] Thank you. It's very nice when problems can be solved quickly.
[speaker002:] When I deleted the $ 10, the computer automatically added a $ 2 service charge.
[speaker001:] Are you crazy? You made the mistake and now you're charging me for your mistake?
[speaker002:] Sir, if it makes you feel any better, the $ 2 service fee used to be $ 5.
[speaker001:] Why don't you just stick a gun in my ribs and take everything I have?
[speaker002:] Unfortunately, sir, you'll have to pay the $ 2, whether you like it or not.