[speaker001:] Hi, I'd like to return this radio.
[speaker002:] All right. Do you have the receipt?
[speaker001:] Here it is.
[speaker002:] May I ask why you're returning the radio?
[speaker001:] It does not work very well.
[speaker002:] Would you like to exchange it?
[speaker001:] No. I'd just like a refund.
[speaker002:] Certainly. This will take only a few seconds.