[speaker001:] We have some quality-control problems. Mr. Zhang. We need to go to the source to work them out.
[speaker002:] What problems are you having exactly?
[speaker001:] The complaint rate for our new product line is very high, almost eight percent.
[speaker002:] That is high.
[speaker001:] Yes. We keep finding problems when testing the sound boards.
[speaker002:] But your promotional materials claim the broads are the least expensive of their types on the market.
[speaker001:] The least expensive, but still fully functional. And we think that your factory needs to take measures to improve quality-control.
[speaker002:] That will involve additional expenses for us, which we will have to pass on to you as a rate hike.
[speaker001:] I am afraid that is not acceptable. Your contract says that you will deliver a product with a reject rate of less than six percent.
[speaker002:] Well. I will tell you what, Mr. Li. I will review the contract and talk with management. Then we will get together and hash this out.