[speaker001:] Good afternoon, Lexington Software. Angelina Dawson, how can I help?
[speaker002:] Hello, this is Quinn from IBA.
[speaker001:] Ah, hello Quinn. Oh dear, you are calling to tell me there is a problem, aren't you?
[speaker002:] I'm afraid so, yes.
[speaker001:] Hmm... well, it was my first attempt! Is it a very big mistake, or can we just alter it?
[speaker002:] Unfortunately it's rather a big mistake.
[speaker001:] What do you recommend we do?
[speaker002:] I would recommend we scrap this one and you bring in another set as soon as possible.
[speaker001:] I trust your judgement. Thank you, Quinn. I'll be back tomorrow with a new set. Bye for now.