[speaker001:] Hello, and welcome to IBA. Which service do you require?
[speaker002:] Hello, Shelly, is it? I'm here on behalf of my company, so I'll need the Corporate Banking Services.
[speaker001:] That's no problem; I can take care of that for you.
[speaker002:] I need to have a credit check done for my company.
[speaker001:] If it's this kind of consultancy service, I'll have to direct you to another department, I'm afraid.
[speaker002:] That's no problem. Do you offer any other consulting services?
[speaker001:] There are many services you can choose from. Why don't you take a look at this leaflet while I find someone who can help you?
[speaker002:] Great. I'll wait right here, thanks.