[speaker001:] Hello.Is this ABC Rent-a-car Company?
[speaker002:] Yes, speaking.May I help you?
[speaker001:] This morning we rented a car and we are on the way to Niagara Falls. I'm afraid we have a car accident near the border.
[speaker002:] That's too bad.What kind of accident is it? Are you all right?
[speaker001:] I'm all right, but my friend is seriously injured.Will you call an ambulance and the police?
[speaker002:] OK. I'll do it right away, but tell me how it happened.
[speaker001:] I ran into the guardrail when I turned to the left.