[speaker001:] I'd like to check in, PLS.
[speaker002:] Awfully sorry, sir. There are no rooms available now.
[speaker001:] But I 'Ve reserved a room the day before yesterday.
[speaker002:] Sorry, may I have your name?
[speaker001:] Tony Bush.
[speaker002:] Pls wait a minute, let me check. Excuse me, but I can't seem to find your name on our list. Are you sure you have a reservation for tonight?
[speaker001:] Of course, I did it myself.
[speaker002:] I am terribly sorry. There must have been some mistakes. Let me check it again. Oh, yes, there is a name listed as Tommy Bush. It must be the fault of the clerk who registered your name. I apologize.
[speaker001:] Don't worry about that.
[speaker002:] According to the records, your reservation is for a single room with shower and air conditioners for two nights. The room rate will be 110 dollars per night, including 10 % tax and 4 % service charge. Is this right?
[speaker001:] Yes, that's right. I'd like to pay my bill by credit card.
[speaker002:] May I make a copy of your card?
[speaker001:] Here you are.
[speaker002:] Ok, now could you fill out this registration form?
[speaker001:] All right.
[speaker002:] Your room number is 707. Here is your key. The bellhop will help you carry the suitcases to your room. Have a nice evening!