[speaker001:] My wife is sick, so I have to cancel a reservation I made.
[speaker002:] If you'll just give me your name, phone, and date of visit, I can cancel your reservation.
[speaker001:] I'm Rudy Randolph at 818-555-1234, April ninth to the fifteenth.
[speaker002:] Mr. Randolph. Okay, one second, sir, and there you go. Your reservation is now cancelled.
[speaker001:] I wish everything in life was so simple. Thank you.
[speaker002:] Not a problem, sir. Please remember us in the future.