[speaker001:] Hi, there 's a problem with this stereo. I 'd like to return it, please.
[speaker002:] What 's the problem?
[speaker001:] The tape player doesn 't work.
[speaker002:] O. K. Do you have your receipt?
[speaker001:] Yes, here you are.
[speaker002:] Thank you. Do you want your money back, or would you like to exchange it?
[speaker001:] I think I 'd like to just get another stereo, please.
[speaker002:] O. K. Here 's a receipt for store credit. Just take it back to the stereo section and one of our salesmen will help you.
[speaker001:] Thanks a lot.
[speaker002:] No problem. Thank you.