[speaker001:] Hello. Holiday Inn. How can I help you?
[speaker002:] Yes. I booked a single room in your hotel for this Friday. But I 'm sorry to say that I have to cancel it. My wife is very sick now. I don 't think she 'll be able to travel by this Friday.
[speaker001:] Oh, I 'm sorry to hear that.
[speaker002:] Thank you. Can I cancel my reservation?
[speaker001:] Certainly. May I have your name, please?
[speaker002:] My name is Tom Smith.
[speaker001:] Okay. I have canceled your reservation, Mr. Smith.
[speaker002:] Thank you very much.
[speaker001:] You 're welcome. I hope your wife is feeling better soon.