[speaker001:] Hi, I'm John Sandals, and I have a reservation.
[speaker002:] Would you show me your ID, sir, please?
[speaker001:] Here you go.
[speaker002:] Thank you very much. Now, sir, do you have a credit card?
[speaker001:] Certainly! Would you like my American Express card?
[speaker002:] Regrettably, Mr. Sandals, we accept only MasterCard or VISA.
[speaker001:] I thought American Express was accepted everywhere. Never mind. Here's my VISA.
[speaker002:] Thanks. You're in room 507, a big, nonsmoking room, with a queen bed. Is that okay, sir?
[speaker001:] Yes, that's just fine.
[speaker002:] I'm happy to hear that. Here is your key. Just dial 0 if you need anything.