[speaker001:] Can I help you?
[speaker002:] Yes, my brakes are not working well.
[speaker001:] What's wrong with them?
[speaker002:] I hear a noise and feel vibrations when step on the brake.
[speaker001:] The front brake?
[speaker002:] I think so.
[speaker001:] What kind of car is it?
[speaker002:] Toyota Corolla 2002.
[speaker001:] Write down your name and address, give me the key, and I will check it out.
[speaker002:] Do you charge for checking it out?
[speaker001:] No.
[speaker002:] How long is it going to take?
[speaker001:] About half an hour.
[speaker002:] I'll wait.