[speaker001:] Hello again. What can I do for you today?
[speaker002:] Yes, I'm back! It's nice to see you again. I'm here about those documents.
[speaker001:] Ah yes, the ones from Sapporo we were dealing with yesterday?
[speaker002:] That's right. I had a phone call asking me to come back in, about rejecting them?
[speaker001:] Well, we were contacted by your manager and he said...
[speaker002:] Yes, we talked about it and thought it was better and significantly quicker to ask the company to pay a Discrepancy Fee.
[speaker001:] The customer got back to us this morning and they have agreed to pay a Discrepancy Fee of 100 US dollars.
[speaker002:] That's wonderful news! I'm glad we decided to rethink our actions; it's all turned out for the best this way. Thank you for helping us to fix that little problem.