[speaker001:] Good afternoon Sir, may I please see your passport and reservation?
[speaker002:] Here you go.
[speaker001:] I'm sorry sir, this flight has been cancelled due to some mechanical problems.
[speaker002:] Cancelled! So what am I supposed to do now?
[speaker001:] We apologize for any inconveniences that may be caused by this. If your flight is urgent, I can put you on a waiting list for another flight this evening, but it's on a first come first served basis, so there is no guarantee that you will be able to take that flight.
[speaker002:] What's my other option?
[speaker001:] Well, If you can wait until tomorrow, we will put you up in a hotel for today and you can take scheduled flight for tomorrow morning.
[speaker002:] That's fine. I'll do that then.
[speaker001:] Thank you for your understanding sir. I will book your flight now.