[speaker001:] Hi. This is the Customer Service. How can I help you?
[speaker002:] Hi. I bought one of your vacuums from spend-wart. It 's broken now.
[speaker001:] Is it under warranty?
[speaker002:] I think so. I bought it four months ago.
[speaker001:] Yes, it is still covered by our warranty. Tell me the mode number of your vacuum, please.
[speaker002:] Okay. The model number is 6594 c.
[speaker001:] What 's your address, your name and your phone number?
[speaker002:] 906 Ottawa street. My name is David Yang. My phone number is 713-786-0234.
[speaker001:] Okay. There are two Customer Service Offices in your area. The nearest one is Chadwick and Hacks Appliances.
[speaker002:] Could you tell me where the office is located?
[speaker001:] Sure. 878 Fennel South.
[speaker002:] Oh, I know that place. It 's only two minutes drive.
[speaker001:] You have to call the office first.
[speaker002:] All right. Thank you very much for your help.
[speaker001:] My pleasure.