[speaker001:] Good afternoon. I'd like to speak with Tom Smith.
[speaker002:] I'm afraid he's away from his desk at the moment.
[speaker001:] Do you know when he will be back?
[speaker002:] He's away on a business trip. He won't be back until some time next week.
[speaker001:] Is there some way I can get into contact with him?
[speaker002:] The best way to reach him is by cell phone. I'll give you his number.
[speaker001:] Thanks. And could I have his e-mail, just in case I can't get him by phone?
[speaker002:] Sure. His cell phone is 09112223 33. And his e-mail is lower case t, smith-that's one word, at, c, c, w, dot, com, dot, t, w.
[speaker001:] Thank you so much. Does he read his e-mails daily?
[speaker002:] Yes. He usually replies immediately.
[speaker001:] Great. Thanks again. You've been very helpful.
[speaker002:] My pleasure. I hope you get a hold of him.