[speaker001:] Good morning, welcome to Bank of the USA. How may I help you today?
[speaker002:] Hi, I need to transfer some money to another account. It 's urgent.
[speaker001:] Okay, have you made a wire transfer at our bank before?
[speaker002:] No. I 'Ve never made a transfer before.
[speaker001:] It 's alright, I will take you through the procedure. Are you transferring funds to a company or an individual account?
[speaker002:] A company account. I need to pay a bill.
[speaker001:] Okay, I 'll need the name of the company and their bank routing number as well as their bank 's address and phone number.
[speaker002:] I have all the information in this folder.
[speaker001:] Well. You 'Ve come prepared. I have all the necessary materials so we can go ahead and make the transfer right now. It 's a simple transaction, and we can process it today.
[speaker002:] Oh, that 's such a relief. I didn 't want the payment to be overdue. Thank you so much.
[speaker001:] It 's my pleasure.