[speaker001:] I have a problem with my credit card.
[speaker002:] What's wrong with it?
[speaker001:] There is a charge on my card that I didn't make.
[speaker002:] Can you tell me what the charge was?
[speaker001:] It's for a purse that cost $ 350.
[speaker002:] Are you positive that you didn't buy the purse?
[speaker001:] I can't even afford a purse that expensive.
[speaker002:] I'm very sorry. When was this purchase made?
[speaker001:] I was at work, but the purchase was made at 3
[speaker002:] We're going to investigate this claim.
[speaker001:] OK.Do I have to pay for this charge?
[speaker002:] You won't have to pay for anything.