[speaker001:] Hi, Madam, I'm new here, could you tell me where is boarding gate?
[speaker002:] What's your flight number?
[speaker001:] Wait a second, please. Oh, it's CA193.
[speaker002:] Are you a transfer passenger, sir?
[speaker001:] Yes.
[speaker002:] Then the north line is the right track for you to take.
[speaker001:] It's so nice of you.