[speaker001:] How can I help you today?
[speaker002:] I am returning something that I bought yesterday.
[speaker001:] What would you like to return?
[speaker002:] I'm returning a cellphone.
[speaker001:] Was there something wrong with it?
[speaker002:] It's defective.
[speaker001:] What isn't working on it?
[speaker002:] It keeps turning off on it's own.
[speaker001:] Alright, do you have the receipt?
[speaker002:] I have it right here.
[speaker001:] I'm going to take care of this and refund your money.
[speaker002:] Thanks for your help.