[speaker001:] I 'll show you around and explain the operation as we go along.
[speaker002:] That 'll be most helpful.
[speaker001:] That is our office block. We have all the administrative depart ments there. Down there is the research and development section.
[speaker002:] How much do you spend on development every year?
[speaker001:] About 3-4 % of the gross sales.
[speaker002:] What 's that building opposite us?
[speaker001:] That 's the warehouse. We keep a stock of the faster moving items so that urgent orders can be met quickly from stock.
[speaker002:] If I placed an order now, how long would it be before I got delivery?
[speaker001:] It would largely depend on the size of the order and the items you want.