[speaker001:] May I help you?
[speaker002:] Yes, I would like to place an order for toner cartridges. We have a standing agreement with you company, so we will need the same amount as last time.
[speaker001:] Let me key in your information into my computer. I will pull up our records for you. Do you have an order number? What name is the order listed under?
[speaker002:] It should be under Leslie Smith. The number is 184796 A.
[speaker001:] Yes, Mr. Smith. I have an order for three cases of cartridges, it that what you would like to refill?
[speaker002:] Yes.
[speaker001:] Is there the correct billing address?
[speaker002:] No, PLS post the bill to 124 Hildrod Lane, Milton County, 98830.
[speaker001:] I will send you an invoice in the next few days. Your order should be delivered before the end of the day on Monday.
[speaker002:] Thank you.