[speaker001:] Excuse me.
[speaker002:] Yes, sir. Can I help you?
[speaker001:] Um, this steak, I asked for to be medium rare.
[speaker002:] Medium rare, that 's right, sir. I remember your order.
[speaker001:] Well, I 'm afraid it isn 't. It 's a bit too well done and rather tough. Would you mind changing?
[speaker002:] If it is not to your satisfaction, I 'll certainly bring you another. But I 'm afraid you may have to wait for a few minutes.
[speaker001:] Yes, that 's all right. Thank you very much.