[speaker001:] I want to change rooms. In fact, I want a refund for tonight!
[speaker002:] If you tell me the exact problem, I can be more helpful.
[speaker001:] Cockroaches have declared war on my room!
[speaker002:] Allow me to apologize. I'll give you another room right now, and a full refund for tonight.
[speaker001:] Thank you for not asking me to collect the roaches in a jar as evidence.
[speaker002:] Sir, only your mother wants to please you more than we do.