[speaker001:] How may I help you?
[speaker002:] I need to return these books.
[speaker001:] What happened to this one?
[speaker002:] The cover came off.
[speaker001:] You 're going to need to pay for the damage.
[speaker002:] How much are you talking?
[speaker001:] It 's going to be $ 5.
[speaker002:] That 's not bad at all.
[speaker001:] It really isn 't.
[speaker002:] Here you go.
[speaker001:] Thank you very much.
[speaker002:] You 're welcome. Have a nice day.