[speaker001:] How can I help you?
[speaker002:] I seem to have lost my train ticket.
[speaker001:] What 's your destination?
[speaker002:] I 'm supposed to be going to shanghai.
[speaker001:] Ok. When is your train supposed to leave?
[speaker002:] It 's supposed to leave in 30 minutes.
[speaker001:] OH, dear. What 's your last name, please?
[speaker002:] S M I T H.
[speaker001:] And your passport number?
[speaker002:] Z3264356.
[speaker001:] Let me see... it doesn 't look like we have any information about your ticket here.
[speaker002:] Is there anything you can do for me? If I don 't make it to shanghai in time, my wife is going go kill me.
[speaker001:] Oh dear. I 'm really sorry, sir. But you don 't have any proof of purchase. You 'll simply have to purchase another ticket.
[speaker002:] How much is that going to cost me?
[speaker001:] It depends on how you want to travel. If you want a soft sleeper, it will cost 610 RIB, if you want a hard seat, it will only cost 100RMB.
[speaker002:] I can 't possibly travel on a hard seat for 10 hours!
[speaker001:] looks like you might like the soft sleeper then.
[speaker002:] Yes, fine. Let me see how much money I have in my wallet.
[speaker001:] ... sir?
[speaker002:] Where 's my wallet? Someone has stolen my wallet!
[speaker001:] Perhaps it 's in your other pocket.
[speaker002:] You 're right. It is. Let me have a look. I have 419.6 RIB. is that enough?
[speaker001:] You 're just 4 mao short for the hard sleeper, but I 'll let it go. Anything for love!
[speaker002:] Thanks, ma 'am. You 're a lifesaver!