[speaker001:] Good morning, Madam. This is room service, may I help you?
[speaker002:] Good morning. I'd like to reserve some rooms for a tourist party.
[speaker001:] All right. What kind of room would you like?
[speaker002:] You see, we are tourists whose requests are different, so please tell me more about it, will you?
[speaker001:] It's my pleasure. We have single rooms, double rooms, suites and luxury suites, ect. Well, here is an introduction to our hotel.
[speaker002:] That's great. I'd like to book four single rooms, five double rooms and three suites.
[speaker001:] All right, madam. For which dates do you want to book the rooms?
[speaker002:] From tomorrow till January 8th. That's five days in all.
[speaker001:] I see. Now please fill out the form.
[speaker002:] Here you are. Is everything OK?
[speaker001:] Just a minute, madam. You should pay a deposit of 500 yuan beforehand.
[speaker002:] OK. Here you are.
[speaker001:] Thank you. Please keep this receipt.
[speaker002:] Thank you. By the way, is there any preferential rate for the party?
[speaker001:] Yes, there is a 15 percent discount.
[speaker002:] That's wonderful. Thank you.
[speaker001:] You're welcome. I hope all of you will have a good time here.