[speaker001:] I'm calling today about a bill that I never received.
[speaker002:] Can you tell me which credit card it was for?
[speaker001:] It was for my Master Card.
[speaker002:] You should've gotten that bill two weeks ago.
[speaker001:] I haven't got it in the mail yet.
[speaker002:] The computer is showing that all bills have been mailed.
[speaker001:] What am I supposed to do about my bill then?
[speaker002:] Maybe you should call your post office.
[speaker001:] But if it's their mistake, can I get an extension on my bill payment?
[speaker002:] Yes, but you will need to send us proof of their mistake.
[speaker001:] Okay, thank you very much for your help.
[speaker002:] Not a problem. Enjoy the rest of your day.