[speaker001:] Good afternoon. May I help you?
[speaker002:] Yes, I 'm here to see Joanna Stevens. I have an appointment at four.
[speaker001:] Certainly, may I take your name? I 'll let her know you 'Ve arrived.
[speaker002:] Sure, it 's Josh O 'Neil.
[speaker001:] Ms. Stevens will be with you momentarily. Can I offer you something to drink?
[speaker002:] Yes, a coffee would be nice, thank you.
[speaker001:] Here you are. Ms. Stevens is ready for you now. I 'll show you to her office, right this way.