[speaker001:] Hi. I 'm here for flight 513 to New York but I thought I heard the paging system announce that it is canceled. Is that true?
[speaker002:] I 'm terribly sorry, sir, but I 'm afraid it is true. That flight has been canceled. Would you like to try to book tomorrow 's flight?
[speaker001:] No way! I worked very hard so that I could leave on today 's flight. Are there seats on another airline?
[speaker002:] It 's possible. If you would like to book with another airline the line is right over there.
[speaker001:] You mean the line over there of about 200 people?!
[speaker002:] That 's the one. It seems that everyone is anxious to get to New York tonight.
[speaker001:] This is a rotten way to start a vacation. I HATE lines! Can you book me on tomorrow 's flight?
[speaker002:] Certainly. You will also be receiving a 50 % discount as our way of apologizing for the inconvenience.