[speaker001:] Excuse me, could you help me pick out a lotion?
[speaker002:] Sure, what is the problem?
[speaker001:] I got poison oak while hiking, and I need something to help me with the itching.
[speaker002:] I can suggest a product called Techne that comes in a lotion or cream.
[speaker001:] Which do you prefer?
[speaker002:] Hikers tell me that the cream is best because it stays on longer.
[speaker001:] Is there anything else I can do to help with the itching?
[speaker002:] You can take an antihistamine.
[speaker001:] Thank you so much for all of the information.
[speaker002:] You are welcome. Please feel free to ask me a question any time you need help.