[speaker001:] Hello. May I help you?
[speaker002:] Hi. Last month, our company, Turner Interiors of Beijing, ordered some documents under our new L C. What I want to do is check and see if the documents have arrived yet.
[speaker001:] Let me find that on my screen... yes, the L C is right here. I'm sorry; the documents don't seem to be here yet.
[speaker002:] Oh, dear. When do you think they will arrive?
[speaker001:] It should be around 5 working days, but different cases take different times. Sorry I can't be more precise.