[speaker001:] Good afternoon. This is Michelle Li speaking, calling on behalf of IBA. Is Mr Meng available at all?
[speaker002:] This is Mr Meng speaking, Michelle.
[speaker001:] Oh, hello! Sorry about that. I'm just calling to say that we've received your new Corporate Credit Card from HQ.
[speaker002:] That was quick! I wasn't expecting it until later this week.
[speaker001:] Yes, our application procedures have speeded up since we started using the new fast-track system.
[speaker002:] Shall I come in and collect it?
[speaker001:] Or we can send it to you. But if you would like to use it at the ATM, you'll need to wait for your PIN number.
[speaker002:] Mmmm... if I come in and collect it this afternoon, is there any way I could use it today? Petty cash is getting low, so I need to draw some money.
[speaker001:] As long as you bring your ID, etc, we can serve you over the counter. But you won't be able to use the ATM until your new PIN number arrives.
[speaker002:] I see. Yes, that's fine. I'll be there at around 2:30 pm. See you later, and thanks.