[speaker001:] Good evening, madam. Did you ring for service? Who can I do for you?
[speaker002:] Yes. The light in this room is too dim. Please get me a brighter one.
[speaker001:] Certainly, madam. I'll be back right away. Do you mind if I move your things?
[speaker002:] Oh, no. Go ahead.
[speaker001:] Thank you. How is the light now?
[speaker002:] It's much better now. Thank you.
[speaker001:] You're welcome. And if you need any other things, please let us know.
[speaker002:] Ah, yes, the room is too cold for me. I feel rather cold when I sleep. Can you turn off the air-conditioning?
[speaker001:] The air-conditioning is already off, madam.
[speaker002:] Maybe I'm getting a cold.
[speaker001:] Would you like an extra blanket?
[speaker002:] OK. And would you please get me some hot water, too? I think I need to take some medicine.
[speaker001:] Certainly, madam. I'll be right back. Here is a blanket and hot water for you. Anything else?
[speaker002:] No, thanks.
[speaker001:] Good night, madam.