[speaker001:] Hello, my name is Bill Martin and we have a reservation for party tonight.
[speaker002:] Yes, what can I do for you?
[speaker001:] I need to cancel that. We have had a last minute change of plans.
[speaker002:] I see. Would you like me to reschedule you for another night?
[speaker001:] OK, we will let you know as early as possible. By the way, will we be able to get a refund on this cancellation?
[speaker002:] Certainly.
[speaker001:] Thank you very much.
[speaker002:] That's all right. I hope we can help you at some other time. Good-bye.
[speaker001:] Good-bye.