[speaker001:] Hello, there. You are looking a little confused; can I help you with something?
[speaker002:] Well, I've always used the Bank Book, but now I have this card. I don't know how to use it in the machine.
[speaker001:] Don't worry; I can help you with that. I understand that new technology can sometimes be unnerving. The first thing we need to do is check the ATM is in service. This one is fine.
[speaker002:] Yes, I sure can. I feel like a dinosaur with all of these youngsters and their electronics. This machine is working, then?
[speaker001:] Yes, this one is in service. Put your card in here, in this slot and wait a moment. Then you will see some instructions on the screen.
[speaker002:] Oh, it wants me to put in my PIN number. OK, I can do that...
[speaker001:] And press " enter " to confirm, here. Now you need to decide which service you need.
[speaker002:] There are so many to choose from. I didn't know you could do all of this using a card.
[speaker001:] That's the beauty of these machines, you can do almost anything. And unlike a person, they don't usually take breaks or go off sick!