[speaker001:] Can you tell me the differences between a letter and a memorandum, Miss Thong?
[speaker002:] Certainly. A letter must be sent out of the company and must be mailed or posted. A memorandum is a communication within an organization.
[speaker001:] Should we use the layout we use for a letter when we write a memorandum?
[speaker002:] No, not necessary. Usually we have a set form which is printed. We just fill in the printed forms and send it to the person or the offices concerned in the company.
[speaker001:] Of course, let me find one for you.