[speaker001:] Do you have a reservation?
[speaker002:] Yes, here's our confirmation slip.
[speaker001:] I'm afraid we have no reservation by this name.
[speaker002:] No reservation? Well, then, do you have any rooms available?
[speaker001:] I'm afraid all the rooms are fully booked.
[speaker002:] You mean we can't stay in this hotel tonight?
[speaker001:] You're right.We have no more rooms available for tonight.
[speaker002:] Then, would you recommend any other nearby hotel?
[speaker001:] OK, I'll call ahead.