[speaker001:] Good morning and welcome. How can I help you?
[speaker002:] Could you tell me something about safety deposit box rental, please? I need somewhere safe to keep some insurance documents; I just simply don't feel comfortable keeping them at home or in the office.
[speaker001:] We have 3 different types of boxes. We usually rent for 1 year and the fee depends on the size and location of the box.
[speaker002:] I think I'll go for the smallest, as it's just for documents. Will I be the only key holder? I'd perhaps feel a little nervous if I knew someone else could have access to it at any time.
[speaker001:] You can have more than 1 key if you'd like, but we must have signature cards for each box.
[speaker002:] That's great; I can give an extra key to my wife. I feel perfectly comfortable with her having a key. Thanks for your help.
[speaker001:] If you have your ID and are willing to pay a year in advance, we can do that for you today, there is no need to wait.
[speaker002:] OK, I'll take a small, for 1 year, in this branch, please.