[speaker001:] Thank you for calling ABC company, may I help you?
[speaker002:] I'm Lui, I'd like to Speak to Mr. Smiths.
[speaker001:] Sorry, we have two Smiths, Robert Smith and Jim Smith, which one would you like to speak to?
[speaker002:] I'd like to speak to Mr Robert Smith.
[speaker001:] He is on the line.