[speaker001:] Good morning, sir. May I help you?
[speaker002:] Good morning. I need a new identification card.
[speaker001:] Why?
[speaker002:] My ID card is lost.
[speaker001:] OK, did you bring your household register or residence booklet?
[speaker002:] I only have my household register.
[speaker001:] It doesn't matter, they are the same thing.
[speaker002:] Here you are, sir. What do I do next?
[speaker001:] OK, I will register you in our database system. What's your name, please?
[speaker002:] Benjamin.
[speaker001:] Please get a mug shot in the next room.
[speaker002:] I've brought with me some of old ones.
[speaker001:] But we need them taken with digital cameras.
[speaker002:] OK, what's next then?
[speaker001:] That's all. Come here a week later and get your ID card.