[speaker001:] Hello, Madam. Are you alright?
[speaker002:] I'm here to pay my telephone bill. I usually go to the post office, but I was told that I could take care of it here. Is that right?
[speaker001:] Yes, that's correct, Madam. You don't need to go to a counter at all, you can use one of our ATM machines. I'll be more than happy to help you.
[speaker002:] I don't usually like to use Atms, I like dealing with a real person, you see.
[speaker001:] I know it does seem a little daunting, but once you get used to it, it will save you a lot of time and trouble.