[speaker001:] How may I help you?
[speaker002:] I couldn 't find the book I was looking for.
[speaker001:] Have you checked the database?
[speaker002:] I checked.
[speaker001:] Was it on the shelf?
[speaker002:] It should have been, but it wasn 't.
[speaker001:] Maybe someone took it.
[speaker002:] Will you be getting another copy anytime soon?
[speaker001:] I 'm sure we will.
[speaker002:] Would you be able to reserve it for me?
[speaker001:] I sure will.
[speaker002:] Thank you very much.