[speaker001:] May I help you?
[speaker002:] I can 't find the book I want.
[speaker001:] Why don 't you try looking at the database?
[speaker002:] I checked it already.
[speaker001:] Do we have it available?
[speaker002:] It wasn 't there.
[speaker001:] I guess it is lost.
[speaker002:] Will you be getting another copy?
[speaker001:] Yes, we will.
[speaker002:] Could you reserve a copy for me?
[speaker001:] I can do that.
[speaker002:] That 's great. Thanks a lot.