[speaker001:] Emergency road service. May I help you?
[speaker002:] I have a flat tyre.
[speaker001:] All right. What's your membership card, please?
[speaker002:] 489 3362 1978.
[speaker001:] And your name?
[speaker002:] Eve.
[speaker001:] What's the expiration date on your card?
[speaker002:] It's July 16,2009.
[speaker001:] Where is your car now?
[speaker002:] It's on the west street, near Royal Hotel.
[speaker001:] And which direction were you going?
[speaker002:] I was going west.
[speaker001:] What is the make and model of your car?
[speaker002:] BMW 530.
[speaker001:] What color is it?
[speaker002:] It's red.
[speaker001:] What's your licence plate number?
[speaker002:] SAY 201.
[speaker001:] All right, Madam. I'll have a tow truck there within 30 minutes.