[speaker001:] Hello, welcome to the International Business Counter, Sir. What can we do for you today?
[speaker002:] Hi. I need some help with these documents under L C.
[speaker001:] Of course. Is there a problem with them?
[speaker002:] Yes. My Manager sent me in, there's a problem with the shipping time. It's been delayed quite significantly and my manager is unwilling to accept it.
[speaker001:] You will need to return the documents. That's no problem; we can deal with that for you now.
[speaker002:] Thank you. I need to get this done as soon as possible; my manager is tearing his hair out!