[speaker001:] Hello, this is Lucie Jing calling from Lincoln Bank. May I speak to Mr Was, please?
[speaker002:] Speaking.
[speaker001:] Ah, hello, Mr Was. I'm just calling about your new credit card. It has arrived with us, so you can either come to collect it, or we can send it on to you.
[speaker002:] Sending it won't be necessary. I'm actually coming in for a meeting with my Personal Banker this afternoon.
[speaker001:] What perfect timing!
[speaker002:] Indeed. Is there anything I need to do before I collect it?
[speaker001:] Not really. But we do recommend you to read through our terms and conditions again before you sign the card, just in case there is something you aren't happy with.
[speaker002:] I'm sure it'll be fine. How about my PIN number?
[speaker001:] That will be sent on to you within 2 working days. Then, you can start using your new card.
[speaker002:] Great. I'll be in later today. Thanks for calling. Bye.