[speaker001:] You're spending a very long time on my hair.
[speaker002:] I'm almost done.
[speaker001:] I needed you to be done and finished an hour ago.
[speaker002:] I'm all done now.
[speaker001:] Are you sure you're finished?
[speaker002:] I don't understand.
[speaker001:] You did a horrible job on my hair.
[speaker002:] What's wrong with it?
[speaker001:] I don't like anything about it.
[speaker002:] I apologize.
[speaker001:] That's fine, but I'm not paying for it.
[speaker002:] Excuse me? Let's try to work this out, okay?