[speaker001:] Is this the right counter to check in for this flight?
[speaker002:] Yes, it is. Please put your luggage on the scale.
[speaker001:] Your luggage is overweight. The free allowance for luggage is 20 kilos.
[speaker002:] Oh, can I keep this little suitcase as hand-luggage?
[speaker001:] OK, in this way it's just below the limit.
[speaker002:] Here's your ticket and your boarding card.
[speaker001:] All right. I will begin boarding soon.