[speaker001:] Excuse me, sir. Can I help you?
[speaker002:] I'd be glad to have your help. Could you make the air-conditioner cooler?
[speaker001:] I'm sorry. We can not regulate the air-conditioner. As soon as the plane takes off we'll be able to get better ventilation, and the temperature here will drop. Let me get a wet towel for you at the moment.
[speaker002:] Good idea.
[speaker001:] Your wet towel, sir.
[speaker002:] Thank you. Could I have something cold to drink?
[speaker001:] Yes. We have mineral water, orange juice, coke, which do you prefer?
[speaker002:] Orange juice, please.
[speaker001:] Would you like some ice in your drink?
[speaker002:] Yes.
[speaker001:] How much would you like?
[speaker002:] One or two cubes will be OK.
[speaker001:] Here you are, sir.
[speaker002:] I'm awfully sorry to have bothered you.
[speaker001:] It's my pleasure.
[speaker002:] Please accept this tip.