[speaker001:] Hello, may I speak with the property manager, please?
[speaker002:] Hello, this is the property manager. How may I help you?
[speaker001:] During that horrible rainstorm last night, my roof began to leak.
[speaker002:] What room was the leak in?
[speaker001:] It was in our bedroom.
[speaker002:] Are you on the top floor, or is there another apartment above you?
[speaker001:] We are on the top floor.
[speaker002:] I will be sending someone out as soon as I can get hold of the roofer. Will you be home this morning?
[speaker001:] Yes, we will be in.
[speaker002:] Fine. If you do end up going somewhere, we can just use our pass key.