[speaker001:] I need to cancel my reservation. I have personal matters that need fixing.
[speaker002:] That's not a problem. Just give me your name, phone number, and date of visit.
[speaker001:] Rudy Randolph, 818-555-1234, April 9 through 15.
[speaker002:] I see your info here on the screen. I'll hit just one button, sir, and you're cancelled.
[speaker001:] Thank you. I'm glad that wasn't too much of a bother.
[speaker002:] It's a pleasure.