[speaker001:] I would like to place an order.
[speaker002:] Alright, Ma'am. What items would you like to order today?
[speaker001:] I have your catalog here. Do you want me to tell you the item numbers, or the names?
[speaker002:] You may tell me both, Ma'am.
[speaker001:] Alright. I want to order the satin sheets on page 28.
[speaker002:] The Merriman satin sheets?
[speaker001:] Yes, that's right.
[speaker002:] And what size would you like?
[speaker001:] I need one full set of sheets in King-size.
[speaker002:] Alright, Ma'am. And what color did you want?
[speaker001:] Ivory, please
[speaker002:] So that is product number MS2119, Size
[speaker001:] Yes, I think so. Can I ask you something?
[speaker002:] Certainly.
[speaker001:] I'm a foreigner here. My English isn't perfect. Can you tell me what satin is?
[speaker002:] Satin is like silk, Ma'am. It feels like silk. But it's a different material.
[speaker001:] I see. That's what I thought.
[speaker002:] Anything else today?
[speaker001:] No, I just need the sheets.
[speaker002:] Alright. With shipping charges, your total will be 68 dollars. Will you be paying with credit?
[speaker001:] Yes.
[speaker002:] Visa, Master Card, or American Express?
[speaker001:] Visa.
[speaker002:] Card number?
[speaker001:] 8825 1127 4235 9869.
[speaker002:] Expiration date?
[speaker001:] July, 2006.
[speaker002:] All right, Ma'am. I will run that charge for you. And then I will get your address in a moment
[speaker001:] Thank you.