[speaker001:] Hi I came in on flight 513. Everyone else took their luggage off the conveyor belt, but mine didn 't seem to be there.
[speaker002:] Let me check the computer. Uh-oh, Looks like your luggage is on its way to Paris.
[speaker001:] You 're kidding. What am I going to do?
[speaker002:] Well, we can give you this lovely shaving kit and call you the minute your luggage arrives here. Just leave us a contact number.
[speaker001:] You can reach me at 13661306917.
[speaker002:] Thank you. I am terribly sorry about this. It very rarely happens. We do have a sophisticated tracking system, so I know we will find it soon. But we apologize for the inconvenience.
[speaker001:] That 's ok. There wasn 't anything important in there anyway. The shaving kit more than makes up for my lost luggage.
[speaker002:] Wow! I have been working here for 15 years and you 're the first person to accept a lost luggage situation cheerfully.
[speaker001:] I 'Ve had a lot worse problems than this traveling so it 's really no big deal.