[speaker001:] Hello!
[speaker002:] Hello, is Doris available?
[speaker001:] This is Doris. Who's calling please?
[speaker002:] Hi, Doris, this is Mike calling from Parker's Dentistry. I'm calling to confirm your appointment for tomorrow morning at 9 am with Dr.Parker.
[speaker001:] Oh, I almost forgot. Thank you for calling to remind me. Actually. I do need to change the time of my appointment. I have a scheduling conflict. And I can't make it that early.
[speaker002:] If I put you in at a later spot, would that work out?
[speaker001:] It would have to be after lunch. Do you have anything available about 2 o'clock?
[speaker002:] Sorry ma'm, the only opening we have after lunch is one fifteen, but I might be able to work you in after 4. would that be a better time?
[speaker001:] That 's alright,. I think I should be able to make it at one fifteen. Can you put me down for that time slot?
[speaker002:] No problem. I have you appointment changed from tomorrow morning to tomorrow afternoon at one fifteen.
[speaker001:] Wonderful. Thanks very much.