[speaker001:] Can you show me how to use this phone?
[speaker002:] Yes, I can help you with that. Pick up the receiver and hit one of the buttons. Do you hear a tone?
[speaker001:] No, I don't hear anything.
[speaker002:] Next you dial 9 on the keypad. You should hear the tone change. Did you hear it change?
[speaker001:] I'm not sure.
[speaker002:] OK. Well, after you get the line to change you have an outside line. Who are you trying to call?
[speaker001:] I am trying to call a client.
[speaker002:] To call a number on the outside you now just dial the number. For inside calls, punch in the extension number. Has someone given you an extension list?
[speaker001:] No, I don't know anyone's extension.
[speaker002:] All of the extensions are listed on the wall chart over there if you ever need help.