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Begeisterung über online-reference in den amerikanischen MedienKnowitNow David Barnett of member station WCPN reports from Cleveland, where the public library is offering a new online service featuring real-live librarians to answer questions -- it's an antidote to the often incorrect and poorly organized facts provided by automated Internet searches. The service is available 24 hours a day, seven days a week from the library's Web page. (3:30)" s.a Eintrag vom 12. JuniDie komplette Reportage mit kurzen Kommentaren der Bibliothekare kann man sich hier anhören. 