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Digital reference service agreementsEine Liste mit verschiedenen "Guidelines" kam gestern &#252;ber die Liste livereference:READY FOR REFERENCE LSTA GRANT GUIDELINES FOR SERVICE (Alliance LibrarySystem)COLLABORATIVE DIGITAL REFERENCE SERVICE (CDRS) SERVICE LEVEL AGREEMENT, Library of CongressGUIDELINES FOR COOPERATIVE REFERENCE SERVICE POLICY MANUALS, Reference and User Services Association, American Library AssociationASKA CONSORTIUM GOVERNANCE STRUCTURE, Virtual Reference DeskQ AND A NJ REFERENCE POLICIES AND GUIDELINES, South Jersey Regional Library CooperativeINSTITUTIONAL MEMBERSHIP AGREEMENT , Southwest Florida Library Network, Inc.NC LIVE - INTERIM MEMORANDUM OF UNDERSTANDING