Definition: You are provided with a user review of a restaurant. Your task is to classify the given review into two categories: 1) positive, and 2) negative based on its content.
Input: Bob (the manager) and Justin are fantastic.  They really know their stuff, there's no hard sell, they're honest and direct and the prices are so reasonable.  I originally went in with a bike I'd had for 5 years (from Craigslist!) and never really maintained.  I knew it was in rough shape and had an idea what might be wrong, but Justin looked it over thoroughly then and there was really honest about how much work/money was needed to make it safe and rideable again - key for me as I'm 4 1/2 months pregnant and bike commute to my downtown job.  When I got another bike, I brought it there right away for a tuneup and again, they did a fantastic job.  A few weeks later, I started having trouble with it - gears wouldn't change, chain seemed to be skipping, tension on the chain was getting much higher - and when it finally seized on me right in the middle of the Main/Union intersection at 7.30am, I wheeled it back to the store and knocked the door.  Bob was there early and with no hesitation, let me in and had it up on the stand right away.  He called me before 10am with the prognosis and I was able to pick up my bike and cycle home that night.  Not only did he replace the faulty part with a part that will likely last the lifetime of the bike, but he also looked the bike over for free, even checking a wheel that he replaced for me the previous time.    They are just AWESOME.  Love love love you guys - if you have a bike, this is where you need to go.  Great prices, service is outstanding and they really know their stuff.  This is a no BS bike shop fo sho.
