Definition: You are provided with a user review of a restaurant. Your task is to classify the given review into two categories: 1) positive, and 2) negative based on its content.
Input: I had a living social voucher and thought that I would be able to use it for a move out clean since there would be no furniture or anything but turned out that they said they could add the voucher to a move out clean if I added another $150. Now this was a 1300 sq ft apartment that they were SUPPOSED to clean on Monday but because they claimed to be so overwhelmed on Monday, they scheduled it for Tuesday (yesterday). So when they arrived which was hours after they were supposed to; they were supposed to call us to let us know when they would be done. Apparently, they came around 12:30 and didn't even call back until the next day only to complain that they were not even able to finish the job because they were so overwhelmed by having to clean a prior job and felt that it was too much to clean our apartment. They complained that it was too much to clean the refridgerator, oven and bathrooms. Now when you do a move out clean, that is about all there is to do, other than cleaning the windows and such. Basically Ms. DAWN CSERNAI was rude and very unprofessional but not completing the job she and her crew were initially hired to do on Monday in which she had us waiting 6 hrs only to tell us that she couldn't do it on Tuesday and then to call us on Wednesday to say that the job was too difficult. Very unprofessional, unreliable and rude. Do not offer specials if you can't handle the workload and do not accept a job if you have no experience in doing it!
