Definition: You are provided with a user review of a restaurant. Your task is to classify the given review into two categories: 1) positive, and 2) negative based on its content.
Input: ~ CUSTOMER DISSERVICE ~It's readily apparent that the owner, Celine, treats her Catering Customers very well, and gives them preferential treatment.However, if you're a Walk-in Customer, then it's also very evident that Celine gives you very short shrift.That's right, even though her electric door chime automatically signals your entry, she still takes a few minutes to come and wait on you even when you're her only Customer.The reason for this tardiness is that she busies herself fulfilling her Catering Customers' orders first.And then, just when you think your order will soon be at hand, she adds insult to injury by taking several minutes more than necessary to finally hand you your order. Please understand that I'm talking about a very simple, 1-item order which would have normally taken only a couple of minutes to prepare.Indeed, what should have been a quick in/out experience ends up lasting 10-15 minutes. And, when you're the only customer in her store, you're acutely aware that you just don't rate.To make matters worse, when you ask Celine to put a little extra mayonnaise on your sandwich, she instead hands you a small To Go container of mayonnaise so that you have to inconveniently add it yourself. I don't know whether to call these transgressions poor business practices, or just plain rudeness.Lest you think I'm being too harsh on Celine, this same sad event has happened to me twice only weeks apart.Below is a list of my individual star ratings by category. The mathematical average if all categories were evenly weighted is ~2.3.However, I strongly feel that Celine's rude Customer Disservice is so beyond the pale that only 1 star is what she so richly deserves.A. FOOD QUALITY = 3.5B. FOOD QUANTITY = 3.5C. PRICING = 3.5D. VENUE = 2E. AMBIENCE = 2F. LOCATION = 2G. PARKING = 2H. SERVICE = 1I. CELINE'S PERSONALITY = 1
