Definition: You are provided with a user review of a restaurant. Your task is to classify the given review into two categories: 1) positive, and 2) negative based on its content.
Input: We were supposed to have reservations for 4 tonight, having made the reservations days ago.  We received a message this afternoon that there was a problem with their reservations and we no longer had one.  No apology, no accomodation for what plans we had made days ago because something messed up in house.  This is on top of having my brother's birthday there a couple months ago, which my sister-in-law planned with a lot of effort and they screwed up those reservations as well making everyone wait two hours and comping 3 appetizers for the inconvenience.  I had been there when it was Tavern on the Water and clearly the new management is running around with its head cut off not knowing which way is up.  Although a great location, I cannot anticipate trying to go back to this place again.
