Definition: You are provided with a user review of a restaurant. Your task is to classify the given review into two categories: 1) positive, and 2) negative based on its content.
Input: Do NOT stay here! My husband, I, and our younger kids stayed here this last Saturday for a basketball tournament to wake up to a note on the door with $100 charge on our card for accusing us of smoking in our room. We don't smoke and it was not our room!  After multiple times telling them it was not us, my husband even telling the front desk to come to our room to see for themselves they refused. Absolutely ridiculous and not only will we nor the program we are with ever stay here again. Which is 20-50 rooms each year. I will also be reporting them to the BBB as well as putting it out there on any review I can to warn anyone how our experience was. I am disputing this charge with my credit card company but the fact I have to take extra time out to get this fixed is ridiculous. I have left two msgs with a manager with no response.
