Definition: You are provided with a user review of a restaurant. Your task is to classify the given review into two categories: 1) positive, and 2) negative based on its content.
Input: Terrible. Made an appointment the day before to have a car towed from one location to another. It was the beginning of a holiday weekend, so timing was urgent to get there before they closed. After not hearing from them, I called them in the afternoon. He supposedly had trouble with his truck and was going to send someone else. Just got a call from the backup driver...he knew absolutely nothing and had just gotten an urgent call for a tow. He (the second driver) thought I was stranded somewhere. So now, after a no show, no call, it is too late for the car to be towed in time for anything to get done. Will never call them again...
