Definition: You are provided with a user review of a restaurant. Your task is to classify the given review into two categories: 1) positive, and 2) negative based on its content.
Input: I tried twice to get the correct replacement for some bulbs at this store. I even provided the dead bulb for them to match. I was given bulbs that were not exactly like the one I had but they said it was the one even though the contacts were shorter.The first ones did not fit and the second ones blew out immediately when I replaced them. I asked for a refund and it was not honored because 'they couldnt resell the bulbs. ' I was out $15.  Very sad that that Batteries Plus Bulbs would not take responsibility for incorrectly servicing me. I went to a real lighting store and they provided me with the correct bulbs that work!! This is my first negative review ever on a store. I will not be back to it and I do not recommend it.
