I was so relieved when I walked into Leopold's and met Sarah. Being pregnant with your first child and planning a destination wedding is not easy, let me tell you! But Sarah was so sweet and excited for my husband and I that we felt 100% at ease trusting them to make our simple wedding cake. \n\nWe came in about three and half months before our wedding to have a cake tasting. We showed her a picture of the design we wanted (a small to medium sized three tiered cake with a few succulents surrounded by smaller flowers) The only concerned Sarah expressed was \"capturing the velvety texture of the succulents. We can make them, but they might come out looking waxy and fake. Also succulents those size might end up costing about fifty bucks each. The smaller flowers are fine though.\" She suggested we get succulents from the florist she was using for her own wedding.\n\nWe were so happy with our consultation that WE PAID FOR OUR CAKE THAT DAY IN CASH, including the extra fee for having our cake delivered to the Cosmopolitan. We asked for a 3:00pm delivery just in case we couldn't put the cake in the fridge in our hotel suite to prevent the buttercream frosting from melting. All in all, we eneded up happily paying about $400 and walked out the door. I ended up shipping some pretty artificial succulents to my mother-in-law who dropped them off at the bakery about a week before the wedding. \n\nThe big day finally arrives and we have problems checking in to our hotel which is booked to capacity and not offering early check-in. The front desk says we might not be able to check in until 3:00pm! I jam over to the bakery around 11:00am to ask if our cake could be delivered at 3:30pm instead of 3:00pm. Sarah says our cake is already on a delivery truck! I asked her if the cake was still on-time for the agreed upon 3:00pm delivery and she says YES. She takes down our cell phone numbers so the delivery guy can keep in contact with us if he has any questions.\n\nWe luck out around 12:30pm and the hotel calls to say our room is ready. As we're pulling into the parking structure around 1:00pm, my husband receives a call from the delivery guy saying he's waiting for us! We rush to park the car, check in, run up to the room to drop off our stuff (keep in mind that i'm pregnant!) while the driver goes to deliver other cakes. We get another call 22 minutes later and my husband runs downstairs meet the delivery guy. \n\nWhen I see the cake, my heart is broken. The only thing on the cake are the succulents I BOUGHT and buttercream frosting. It looks nothing like what we asked and paid for. There was even a picture to reference in our order!\n\nMy problem is, if I hadn't have bought the succulents, there would have been NOTHING on the cake. What the hell did we pay almost $400 dollars for!? What an absolute rip off and disappointment! And to add insult to injury, somebody quietly asked my mother-in-law if we bought a frozen cake. At the end of the night, the cake was hardly touched. How much more effin' embarassing could this possibly get? \n\n\nI emailed the bakery a few days later telling them what happened and offering a chance for them to rectify the situation before I posted this review. I've been waiting a week for a response.