I woke up to an 85 degree house. My AC had stopped blowing cold air. After doing a quick search on yelp, I choose Dekes by rating. The dispatcher sent someone by a couple hours after my call.\n\nThe AC was diagnosed with a broken compressor and I was given an option of repair for $2400 or a new unit for $3000. The man was quick and matter-of-fact, which did not add to my skepticism. When I declined the repairs, he informed me I would be billed $85 for the less than 5 minute visit. Observing the AC afterwards, he left the cover unscrewed as well.\n\nAnd that's the reason for my rating. If I had known I would have to pay $85 for the visit, I would not have requested their services. How else does a customer make an educated purchase on repairs if quotes must be paid for? If a company wants to bill for diagnoses and travel time, it ought to be stated during the initial request.