On several occasions I have came to this counter and they did not have my products in stock. Not only that, I can COMPLETELY agree with a previous post that the MUA do not know much about their products. It really is such a dissapointment considering MAC has an outstanding reputation in the makeup industry therefor it is sad when these employees fail to show their skills on themselves and any clients coming in.\n\nI am from Los Angeles and I am so used to going into any MAC store or counter that is well stocked, well informed and knowledgable about their products, and the MUA always looking fantastic.\n\nI am giving two stars because this isn't the worst MAC counter I have encountered. It does seem clean and I have seen MUA santizing products.\nI have been approached (not greeted) but I have experienced their customer service and it truly only does lack knowledge about products and skills to be used with their products. But, to any makeup junkie like myself that can be a really big deal.\n\nIt is very small and can get a little overcrowded at times (during weekends) \nDont remember any MUA names and *Also they accept your empty containers but only in exchange for a lipstick.\n\nVenetian MAC store will give you a lipstick, eyeshadow, or lipgloss.