After hearing from some friends for months that we must try Roosters, we had dinner there with my parents.   We had 6:30 reservations and the water glasses were filled promptly as we were seated.  THAT is where the prompt and good service ended.   \n\nIt took over 15 minutes for the waitperson to come to our table and bring us menus.  She asked if we would like drinks and we gave her our order.  THey didn't have the burbon my father requested and she forgot whether I wanted salt on my margarita.\n\nShe brought us our drinks and then she decided to read from the 'specials' menu what the specials of the day were.  Guess we could have read them ourselves. We gave her our order, but being Sunday night, I guess they had run out of several of the items we requested as she kept saying it was a really busy weekend.  Great for them, not what we needed to hear over and over.... \n\nFast forward 20 minutes later when she brought us our salads.  Three out of 4 of them were OK, my father's blue cheese dressing was the consistency of water and he asked for them to take the salad away.  The manager came over and said it must have been a bad batch of dressing and he was having the chef make more.  They brought him another salad and different dressing.  It was still not the blue cheese dressing that he had ever had, but he ate it.  \n\nThe dining experience was NOTHING like we had thought it to be.  We can handle a loud restaurant, but we were seated to the side of the wood fire grill and all night we kept getting interrupted by employees yelling orders to each other.  The wait person was pleasant enough, but she was off a beat at almost every step of the dinner.  When we needed her, she was no where to be found, when we had no need for her she stopped by.\n\nLike other reviewers have said, the portions were very sparse.  I get nouvelle cuisine, but this was not that.  It was sparse portions and to add insult to injury, all sides were a-la-carte.    The food prices were medium to high for what they were.\n\nSadly, we will probably not be giving this restaurant another chance as it failed on so many levels.  I assume that they must get it right now and again based on some of the more positive reviews.  All I can say is I hope you hit a good day the next time you want to spend almost $50.00 a person for a casual dinner out in Charlotte.