This has got to be one of the worst restaurants that I have ever experienced! I had a layover at the airport in Charlotte and thought it would be a handy place to grab a bite. \n\nFirst suggestion is to order some sort of liquor, as this seems to guarantee you prompt service and attention from the so called waitstaff. \nFirst of all, I sat at a table as instructed by the \"seat yourself\" sign and spent the next 10 minutes being ignored by the staff. Every single one of them walked past me, looked right at me and kept on going, including the young lady who was to be my waitress! EVENTUALLY she came over and took my order. Another 15 minutes went by and I finally received my food, that was hardly worth waiting for! The salad consisted of lettuce, chopped tomatoes with shredded carrots and cheese on top. The brisket sandwich was so dry the only way to get it down was to dip it in the watery au jus that was served with it. Even the pickle was limp and soggy! \n\nWhen time to came to get the check so I could get to my gate, it took 10 minutes of waving my waitress down with no luck and actually having to leave my table to go to get her, interrupting her chat with one of the other servers to get my check! I did notice though that those who were ordering drinks received much more attentive service! \n\nI do not know if this review will reach the management of this establishment (I hesitate to call it a restaurant!) sees these reviews, but if they did, it might help! \n\nIn short, IT IS AWFUL!!!!