We went this past Wednesday for our company's annual Christmas Dinner - Third year in a row we had chosen 131 Main but probably the last.  Partly due to location, partly due to wanting to do something different and partly due to service and quality of food for price offered.  Our waitress was exceptionally pleasant with a terrific personality.  But, she was also quite forgetful.  We had a party of 7 and my wife and I arrived about 20 minutes after the rest of the group due to traffic issues. Water had already been served to the other 5 folks.  When we ordered our drinks, we also requested water.  The water never came.  When I ordered a 2nd beer, the waitress forgot and I had to remind her.  When the entrees arrived, my order omitted the mashed potatoes so I had to ask her to bring.  Another member of our party requested bread for the table when the entrees were served.  The bread never came.  After we were done with dessert, I requested a box from another employee for the balance of our key lime pie.  (Very big piece by the way).  When our waitress came back, I told her I was waiting for a box.  She said \"I'm sure its on the way.\"  About 5-10 minutes later, she came back and I asked again for the box. This time, it came.\n\nAs to the food, most of our party was satisfied with their entrees.  One person ordered the ribeye and they commented - nothing special.  They actually said \"Outback has a better ribeye.\"  My wife had the shrimp and grits and loved it.  The apps ordered were cornbread and deviled eggs.  Both excellent.  Key Lime pie we shared was also very good and more than enough for two.  Our 16 year old got to enjoy the rest when we got home.\n\nNo manager stopped by the table to ask us about dinner/service.  In a restaurant like this, I am accustomed to a manager doing that.  If 131 reads this, I suggest you make that standard practice - especially for groups of our size.\n\nAs we left, the hosts at the front said nothing to us - no \"thanks for coming in\", no \"have a happy holiday\"...