Bad Energy. \n\nI try to support local business and really wanted to like this place, but in the 6-7 times I have been there I have yet to feel like they haven't seen me as a burden on their day. I don't know what it is - it may be because I usually have my well mannered 2 year old daughter with me and they aren't overly kid friendly. They don't have highchairs and claim it is because of some restaurant code (I go to restaurants, I see high chairs...). I have had other friends with and without kids in the neighbor share similar experiences . I just heard they implemented a no stroller policy (not confirmed).   I don't want kids screaming and running around when I am eating either, but address it if and when it happens and don't have a smarmy sign up that says unattended kids will be given espresso.\n\nOther than that:\n\nNice clean design, they added a couch and some comfy chairs recently, I think that helped. \n\nTheir sandwiches are lacking, but I really like their chocolate croissants and pop tart knockoffs - almost gave them 2 stars for the croissants, but can't get past the lack of customer service. \n\nCoffee is not great, but they do sell the Cokes that Earthfare sells as Mexican Coke - I think it has real sugar as opposed to high fructose corn syrup - that is good, but I can get that at Earthfare.