We needed our tile floors cleaned in a desperate way. We had just purchased a home that needed some tlc and the floors were gross. In some areas the grout lines were actually black. I explained everything over the phone to Justin and gave him square footage estimates which he was able to estimate a price for cleaning. He was professional, asked thorough questions and was able to help me schedule an appointment right away. The day of the appointment, he and his crew were on time. The floors turned our amazing, way beyond our expectations. Elite's workmanship really shone through. They even removed the paint speckles and smears on the floor from some recent painting we had recently done. The price quoted stayed true, no hidden fees, no \"extras\". Can't say enough good things about Elite and Justin.