Dreadful customer service.  I am a property manager and run maintenance for close to 100 homes.  I was forced to use this company via one of our home owner's warranty companies.  We needed a part for an LG washer.  Three different times the tenant and owner were quoted conflicting dates that the part would be in and the unit serviced, none of which proved to be true.  When All Desert was confronted with this, its response was that LG is \"notorious for not providing parts when they say they will.\"  I then suggested perhaps they tell this to customers and say that they cannot quote a date of service until the part has arrived.  Furthermore, as a business, if you know you have a bad supplier, perhaps you need to plan contingencies and keep some of their parts on hand or work the relationship better. The tenant has now been ONE MONTH without a washer and I was told that I cannot call LG to verify or speed this up because I would need an account.  I will also be contacting this warranty company with this report as a complaint against them using this vendor. \n\nMy recommendation is to call Comfort Home Appliance for quality work and customer service, 'cause you won't get it with All Desert.