Melissa is very rude and unprofessional. I initially spoke with her about getting a dog several months before we ended up addopting a different dog. Our intention was to get a playmate for our current Shiba Inu. We were worried as some shiba's can be very aggressive, we wanted to make sure that we got the right fit. In conversation she was always very short and nonspecific with her answers. When talking about the other dog I asked her \"if this doesn't work out can we return the dog and get a refund\". She sent me an e-mail with a two word response...\"of course\". Several months later when we adopted a dog from her we weren't told any differently yet a receipt that read \"non-refundable\" was slipped into the dogs paperwork. \n\nI was suprised that she didn't have any intention of introducing the dogs before we took the new one home. With a rescue, I thought that the resuce would be concerned with the welfare of the animals they would be adopting out. She told us that we couldn't bring our dog ot her house/ the rescue because it might upset the other dogs. She also had no intrest in coming to our home to make sure it would be appropriate. When we got to her home we realized that she had a large frenced in yard full of shibas and Akitas. She mentioned that most of these dogs were her dogs. My thought is that she may be more of a puppy mill and is trying to adopt out the altered dogs that she gets in because they do her no good. She also makes a little money off of the process...especially with a one day turn around.\n\nThe dog that we had addopted had been dropped off the same day and Melissa knew very little about her. The dog ended up being very aggressive and attacked my dog several times. She turned our household upside down and had to be returned. We called and  e-mailed Melissa several times and didn't get a response for several days. Finally she responded and we brought the dog back. At that point we hoped to get another dog. Melissa had no intention of contacting us again. We sent her several e-mails and it was like pulling teeth to get a response. She once offered to get us a Shiba Inu/ Chiuaua mix. We asked for a refund and she sent us a rude e-mail letting us know that that was not going to happen.\n\nI would like to warn anybody against using this rescue. Adopt a dog that needs a home from the humane society.