I've never left a review of any kind before but feel that patrons of K-9 and Kitty's should be aware of my experience.  I have been their customer for a couple years and the grooming has always been fine. However, on my dog's most recent visit, she was returned to me with two very large bruises on either side of her belly. The bruise's size and placement were exactly where they would be if you were to pinch the skin of her belly and squeeze with significant pressure. When I confronted the shop with my discovery, they swore they had no idea what happened and denied any involvement. No one attempted to apologize or accept responsibility. The fact remains that she had no such injuries when I brought her in.   I am shocked and appalled at what happened to my dog and how the situation was handled. If someone could do that to a dog, they should not be working with dogs professionally.  I've attached photos of her bruises in the photo section of this page.