Every time I've come back to give it a chance, the shittier the service has gotten.\n\nI've waited an hour to get my order taken, nearly 2 hours for the food to come out, spoiled meat, and have been told my order is \"out of stock\" at the last minute -- among other things. I've only come back these past few times because they've offered my family comps.\n\nThe only foods I've found to be decent are the loco moco, the prime rib, the BBQ baby back ribs never fail, and the fettuccine alfredo. Their general tso's chicken didn't taste like it was supposed to; all it tasted like was ginger. Their nachos are pitiful. And their roast beef was disgusting and tasted spoiled. We've sent back our orders at least four times out of the many times we've eaten here (because it's always free lol)\n\nThey are ALWAYS understaffed. Their waitresses and waiters are rude and give attitude.