We stayed because we found a good deal on groupon and didn't mind the distance from the strip...however even for the price, super disappointing experience. When I called for check in time I was told 3, when we arrived i was told between 3 and 4.. We didn't get a room until 445 and that's after me having to complain. The bell boy at the desk was extremely rude and unprofessional, even cursed at me. Like I get we're at the hard rock but really?! \nI called the maid service for extra towels and had to wait almost hour to receive them. All in all the staff is rude and everything at this hotel was difficult. I've stayed at hotels that were even cheaper and had a better \"5 star\" experience.