My experience at applause salon was extremely dissatisfying! (FYI despite the name I am a girl writing this review not a boy) Anyway, I went in because of the groupon offer and figured I would be getting a great deal based on my previous experience with new places I've found on groupon, but this was certainly NOT the case with applause salon. When I first walked in, the place was not busy at all yet I had to wait for my nail technician to finish filing the nails of an employee before working on me; a client with an appointment. After I had chosen from the extremely limited color selection, my pedicure started. However, I had to change the color of my polish twice during my pedi because the nail technician didn't like the polish I chose! But the manicure was even worse!!! I chose a shellac mani and was promised a hand and arm massage which I didn't receive. I had to compromise my colors (again) and that's not even the worst part! One of the colors I chose wrinkled once it was dry and after voicing my concern instead of taking it off and redoing my nails, my technician said it's not going to get any better!!! Umm, I've gotten plenty of gel manicures and this is NOT normal!!! He also left visible edges of paint around my nails because he didn't cut or push back the cuticles even after I asked! I was so fed up all I wanted to do was leave but I couldn't because the front desk receptionist was busy having a lengthy conversation with an employee about a shirt while ignoring me waiting to check out. My manicure is so bad I would love to go back and get it fixed but I do not want to step foot in there again and waste more time and money. Based on my experience, I do not recommend this salon!Please do yourself a favor and save your money!!!