Currently on hold with Cox \"wait time 10 minutes\"\n\nYou go thru an elaborate menu system to narrow down your issues. Then when they finally get to your call the rep has no idea why you are calling.\n\nCox has been out 4 times to troubleshoot our expensive internet service. The truth is without fiber optic cable the service will never be up to world standard.\n\nShouldn't corporations be required by law to answer the phone? I think they all get away with too much