What a horrific experience! The box office is a complete chaotic disaster, mismanaged and if you have the opportunity to speak with management they are so completely rude and inept that it makes the rest of the show unfortunately worthless.  If only the box office ran as beautifully as the stage performance it would be worth while.  \n\nIf you must see this show, get your tickets early (like several hours or even days as the line before the show is well over an hour and a half wait due to poor design and horrible management).  Lastly it appears they are running a scam of sorts. if you have \"will call tickets\" they can resell your tickets if you don't claim them and \"can do so 4 hours in advance\" of the show so buyer be ware and I don't think they will refund you. Oh and doesn't seem to matter if you are in the long line waiting to pick up your tickets, they will not look for you or try to pull people out that are there for the next performance, they do NOT care.  It's a shame that ugly practices like these ruin a beautiful stage. There are many shows in Vegas, this is not worth the money or the hassle.