I unfortunately had the same experience as the other reviewer, I bought flowers for my wife and they died within a day or two.  Scary how similar my experience with the staff was.  They were rather rude regarding their poor flower selection and life of their flowers.  I definitely will not do business with them again.  Thomas H and Aurora E posted on the same day right after the \"owners\" response using very similar language and typing skills; i.e. using caps for a number of words and the poor grammar is the same.  That is a little suspect but I know it happens on yelp.  It's rather sad this company has to stoop to such low levels.  You would think they would just apologize and want to offer good customer service instead of quoting policy over and over.  In the \"owners\" 357 word response, not a single \"sorry\" or \"we will do better\" or \"we will make it right\" comment.  Nothing but a long winded explanation about what their policy is and why they are like Macy's (ironic that Macy's actually has amazing customer service and would probably be upset knowing this flower shop is comparing their lack of customer service to Macy's).  I think that is very telling about the owner's and staff at this shop.\n\nI love supporting local business, but not ones that act like you should be thankful for doing business with them, it should be the other way around.