I'm not one to overindulge, but when I am desirous for an adult beverage, I want the best.  It was a gift for a colleague that led me back to the spirits purveyor, that until now, was always a pleasure to visit.\n\nFar from expert in my knowledge of Canadian whiskey, I was hoping an experienced staff member of this shop might help me select the best.  Unfortunately, the feeling I got was akin to interrupting a brain surgeon at work--although this one was operating on cardboard with a box cutter.  Brusque at Best, I was given a 3o second primer, and brushed off.  \n\nWhen a few minutes later I asked for a top shelf bottle from a locked case I was tersely informed he was helping another \"guest\".  I patiently waited.  Some time later, my lucky number was called and the agent deigned to open the case to get me selection.  My outstretched hand did not receive the bottle, rather a \"I have to bring this up front for you\", whereupon the agent proceeded to help another guest, despite the fact I was ready to leave.  After this lengthy interlude, I felt trapped and very frustrated that I was not afforded the sane courtesy afforded other guests.\n\nWe all have bad days, but this experience at Total Wine really sucked.  Might be ok for a fast six pack or if you know precisely what you want, but heaven help you if you require any assistance.  I plan to go to costco or bevmo in the future, although both are far less conveniently located.