I went there for a custom facial. If the girl who did the facial was well trained, she hid it well. I guess the skin analysis they go on and on about on their very professional looking website consists on merely the question \"do you have any skin conditions\". She just started doing stuff, no info, no questions and she didn't keep me posted even after I initially asked what she was doing. Right after the cleansing, she did a really long \"massage\" which just didn't feel very good. When I asked her what she was putting on my face she said \"oh just massage oil\". It was weird to me, also because this took very long and when I go for a facial I want attention paid to my skin and not a 15 minute face/ arm rub right in the beginning, not even if it would be a very good one. I can go on and on about different little things that all amounted to the impression that the whole thing was rather amateur like- for 85 bucks (had appointment misbooked, kept forgetting to not touch/rub my one arm bc of injury). The girl was personally friendly though, I have to say that...