I spent over $10,000 getting the floors redone in my new house as well as ceiling fans and kitchen backsplash.  In February, the store called me to inform me that I had a $212.14 credit to my order.  Assuming that the credit was for unused labor in the installation of my floors, I went to the store to get the refund.  After 1/2 hour of \"processing,\" I was told that the credit was pending to my Home Depot credit card.  However, after waiting over 30 days, the credit never appeared on my credit card.  So, I went back to the store two weeks ago to enquire about the status of the refund.  I was told that the person responsible would be in later that day and that she would call me.  Two weeks later, since I never heard back from the store, I went back to the store (this being the third time).  This time, I was told that the refund was an error and that I was not due a refund.  So, three visits to the store resulted in no refund.  Why call me to tell me that I have a refund if there wasn't any?  Complete waste of time, gas, and energy.  What a way to appreciate my $10,000+ worth of business.  Home Depot is now on my permanent boycott list!  Well done, jerks!