STAY AWAY!!! This is a bait and switch shop. \n\nI was quoted a price over the telephone (I was comparing prices on rear brakes which had already been inspected) and was told the entire process would take about 45 minutes. I hurried in. About 40 minutes after I arrived, Scott \"The Manager from Corporate\", told me the price would be double what he had quoted me over the phone. When I told him to take my car down and give me the keys, he told me he'd honor the original price. Smart choice! \n\nHe then told me it would be about 45 minutes, to which I didn't respond. It actually took over 4 hours for them to complete the work. Scott never checked in with me or gave me any updates. When I asked him how much longer, he told me about another 30 minutes...which meant another hour. \n\nI have never seen so many upset customers all pour into a business at one time. One lady came in and threatened a law suit and to contact the Better Business Bureau for some shoddy work they did two weeks ago. Another customer came back and complained that they hadn't put an oil cap back on his car and his car was now acting up. And another client, a doctor, who came in for a $9.99 oil change was on his cell phone complaining to a friend that he'd been \"roped into all kinds of extra services\". He was here for about two and a half hours...for a $9.99 oil change. \n\nDo yourself a favor and STAY AWAY! Do not patronize this unethical establishment. They are the Kings of OVER-promise and UNDER-deliver.