I use YELP all the time and find the information beneficial however while visiting my 80 year old aunt in Las Vegas she asked that I take her to a salon to cut her hair.  My was a bit long so I decided to find a place in YELP and we could both get our hair cut.  I called and made an appointment for the both of us so we could make her other appointments.  When we arrived I knew that the place wouldn't be in the best location after I had read the reviews.  The two owners there were in the middle of working on other clients.  1pm came and went and 15 minutes later my aunt asked if it would be much longer since she had another appointment.  The two guys who I can only assume are Ric and Noel became angry and said they couldn't exactly say how long they would be and we wouldn't expect to get in right away to a doctors office.  These two guys started becoming very irate, yelling at my aunt and myself about time and their behavior became unacceptable, snarky to the point of scaring my aunt.  They said they could reschedule and I explained that I lived out of town and would be leaving and this was the only time I was available.  They then told us to leave.  Ric or Noel stated that he couldn't work under pressure and wouldn't be able to cut our hair.  This behavior is UNACCEPTABLE, UNPROFESSIONAL and I would never recommend a place that yells at a 80 year old woman EVER.  DO NOT GO HERE.  These guys should not run a business or be around the public until they learn to control their outbursts.  I would say they probably wrote the below recommendations to get people into the salon.