I'm using Uptown for both my Thanksgiving and Christmas transportation needs to the airport.  Not from the airport, as I sometimes can change plans fairly whimsically on the return trip.\n\nMy experience overall with them has been very good.  The only difficulty I had was getting them to pre-charge my card.  I know, it's an unusual request.  But I'm a budgeter/planner and to me part of having the stress out of the way was to charge everything, including the tip to the card, so it was paid and done.  But once I followed up, they did it.  And I thank them for that.\n\nNow for the actual service of picking me up.  It was perfect.  My driver was neat, polite and a few minutes early.  I received a text and no pressure to hurry up (I was running a few minutes late, of course.)  The car was impeccable and there was even a bottle of water waiting for me in the back.  We got to the airport on time, no issues and the driver was completely professional and courteous.  \n\nYes, it was about $30 more than a cab with gratuity.  But the piece of mind of knowing someone courteous was going to show up on time and make it low stress for you?  Priceless.