Let me start by saying I attempted to use this company and my review is not based on their products or install abilities.  I contacted First Impressions after speaking with them at the home and garden show about a small project for two decorative window coverings which they said was not too small of a job and would be able to take on.  They instructed me to contact them after the show with dimensions and other details and would be happy to work on this.  I supplied photos and dimensions and in a reasonable amount of time I was given a quote of $500.  The salesman Shane then followed up and said the owner feels $600 was more reasonable.  I politely declined based on the new price and said I would shop around and circle back should I change my mind.  Approximately 6 weeks later I contacted Shane again and said I would like to move forward,  I resent photos and dimensions per his request and he said he would get back to me the next day after speaking with the owner.  After 20 days and a few follow-up emails from me (all of which were polite and simply asked if there was any update) I was finally (politely) informed that First Impressions could not take this project at this time.  I inquired if it was because the job was too small and received a reply with a very brief apology for the inconvenience.  While all correspondence was polite I simply cannot recommend a company that changes the price on you, then takes 20 days to respond and turns down your business.  Too bad too their products look very nice on the website.\n\nJust a brief update 6/13/14: Since the time of this review I contacted Great Gates who designed and built the product I needed and at a price lower than the original quote provided by First Impression.  I have now used Great Gates for a few different projects and have been satisfied with their service.