Always Unleashed is a fantastic concept and business. We have used them for 5 nights in the last month. The people truly care about the pets. I was very stressed yesterday as I left my two small dogs their for the day for a business trip to California. My flight was delayed and I could not get back in time to pick them up. No problem, they took care of them. My dogs do not like to stay with anyone but us without getting stressed out. They are very happy to stay with Always Unleashed family. \nFrankly I was shocked to read the negative review from the folks trying to abuse the coupons and then complaining about it. That is terrible. Small businesses should not be treated that way. \n\nWe are new to Arizona and hope to find more places like Always Unleashed.