Please keep in mind I like this place.  I like it enough to want to spend a LOT of money here for a special treat for my staff.  I will not likely eat here again.  Here is a letter I wrote to the management:\n==========================================\nToday I attempted to obtain a reservation for next Tuesday. We have a party of 16 who will be looking to celebrate the end of the tax filing season. \n\nI was informed that it is against policy to take a reservation of that size, opting instead to ensure you have room for walk-ins. \n\nI have no doubt that your restaurant is successful and that things are going well. However, I find it strange that any company would turn away guaranteed revenue in favor of the unknown on an evening in the middle of the week. Perhaps if it were the weekend, I would understand, but on a Tuesday? \n\nWhen my staff called two weeks ago attempting to schedule, they were given the same answers I was this morning. I simply could not believe it, so I had to call myself. They were given the answer of \"we need to make sure we have enough staff on the floor.\" I would expect that, if scheduled in advance, you would be able to plan for your staffing. I would also assume that a previously unscheduled staff member would be happy to come in for a two hour shift in exchange for a guaranteed tip of over $150 (at 20%). \n\nI look to Rigatony's as a great neighborhood restaurant that would be outstanding to plan a special occasion such as ours. Apparently I was incorrect, unless the party is 12 or less people. \n\nI wish you best of luck in the future.