I was in on January 3 for an oil change and brake inspection.  After paying $17.99 for the brake inspection I was  told that I needed new brakes and rotors.  On January 5 I went for a second opinion.  Was not charged anything and was physically shown I had 50% left on my pads.  In addition, I have wheel locks on my tires and firestone did not ask me for the key.  So, how did they look at my pads and measure them in mm?  I will not return for absolutely anything.  No trust there.