Went to Thai Basil on Chandler in Ahwatukee a little over a year ago and haven't been back since.  We waited over an hour for our food and it was burnt and tasted bad and it seemed like the whole place had no idea what they were doing.  Got a front row seat to a rather portly gentlemen who was picking up a to go order and had to wait over an hour for it as well once he got in the restraunt to pick up his food.   Guy made a huge scene in front of everyone in the joint while he yelled at the staff, and eventually walked out after they refunded him his money.  If I want this kind of service and food I'll go eat over at Native New Yorker on cheap chicken wing night.  If you want good Thai food go to Yupha's in Tempe, that place destroy Thai Basil in every single way period.