Ugh.  Their customs area SUCKS.  Sucks sucks sucks and sucks some more.  If I can help it I will not be flying internationally out of CLT again.  We were in line well over an hour, you can't use your cell phone in line, so you can't check status of the flight your about to miss... you can't get ahead of the game to rebook a flight.  What a nightmare.  \n\nThe customs officers are a a bit too friendly and chatty.  If they'd just shoosh and do their job we'd all probably got through that quicker and less people would have missed their connection.