I don't mind their water it tastes good.  My warning would be going in to a  contract with them!!  Seriously, once a Sparklett-OPremium customer always a Sparkletts customer!!!  I dislike the fact that I even have to give them one star.  I am currently three months in to trying to cancel, it's amazing how such a big company can lose paperwork or not have phone calls notated.  Fax me this fax me that, oh well you have to pay an energy surcharge because we said so.  Somehow they actually have a BBB A rating, that's ridiculous. \n\nIt all started when I received an extra $8 charge-not a bill, a charge to my card.  I called and they informed me that my driver was \"doing me a favor\" by delivering an extra bottle and that I would have to pay for that bottle.  Seriously? Like SERIOUSLY??  Didn't do me any favor, last time I checked charging me for something that I didn't ask for or want is not doing anyone a favor except the wallet of Sparkletts.  I did my duty and I faxed my cancellation and they did give me the money back for the bottle.  However they NEVER cancelled my account.  They had no record that I even called.  They showed that I received that bottle credit but \"had no idea why\"!!  So I canceled again.  Then they wanted me to return the cooler that I own or pay them $200!!  I owned the cooler after three years under contract with OPremium (also snakes of business).  So I played the faxing game and my account was canceled as we speak, while I was on the phone, right that very second........or so she said.  So, three months later I go online and see that I have been charged AGAIN.  This time I spoke with Ashley--boy Ashley was a peach :-)\n\nMy account was showing as active, not cancelled at all!  Unfortunately the rep that was handling it doesn't work their anymore.  Apparently it isn't in their business plan to follow through.  Imagine that I was SHOCKED--not really.  So after being a condescending as Ashley could possibly be, she assured me that  she would handle the situation and that I should try to have as good of a day as I could possible have....awww Ashley, thanks.  So I am not playing the fax me this and that game, Ashley is having fun right now and she is pulling my contract from the depths of their filing system...hope she has the best possible day she can have ;-P