I ordered a dozen custom cake pops after finding the bakery on the internet.  I had read the reviews about the poor service but since this was an internet mail order I thought it would be fine.  I ordered a dozen cake pops Tuesday before Easter and was told they would be delivered Federal Express by Saturdaym before Easter.  The Tuesday after Easter still no cake pops.   I called the store and talked to the manager and she told me the order was still in the store.  She told me the order only stated ASAP but I was specifically told they would be deievered Saturday before Easter  which I thought would be great to be there for Easter.  When I asked for a discount on the order since it was late she told me she would do nothing.  When I asked for her to upgrade the shipping to overnight to make up for the inconvenience she told me I was out of luck.  Overall, the other reviews were right.  They are NOT interested in customer service and despite what their staff told me they would not honor their committment or do ANYTHING to make up for their misinformed staff telling me they would arrive Saturday.  I canceled my order and will not do business with this company in the future.