I came to the shop to ask some questions. I've never owned a vape before and has questions about how it works. The employees they were really friendly and helpful. I had all my questions answered and was comfortable what what I needed to purchase to start. Overall great customer service took the time to help me out even though I didn't know anything about it. Definitely will be coming back to doing business with them and also just to hang out it seems like a real cool hangout spot!