I had a small lamp that broke during a move.  Since I am new to the area, I was concerned that I would be ripped off from a store I was unfamiliar with.  I brought in my lamp and was greeted by Becky.  She was able to handle my repair within seconds at no charge. I appreciated the quick attention (turns out my problem was minor) and the fact that they didn't make me drop it off and charge for a repair.  I will most definitely be back!