I called  as a first patient new to the area and first time pregnant after going through fertility treatments. I gave all my information to the receptionist especially telling her I wanted to schedule an appt. with a MD not a NP only being 5 weeks and fertility Dr. recommending I only see a MD. towards the end the receptionist stated I was all set and I asked her who I would be seeing she said a NP. I stated no I want to see a MD I explained why and she said for the first time you could only see a NP and you will be seeing different MD every time you have an appointment. So I guess its not a organized business? I again explained why I needed to see a MD it was important and she keep repeating no for the first time you have to see a NP. So I said I am requesting to see a MD and your telling me no and she said yes so I told her I couldn't believe what I was hearing and will let people know especially women that have been going through fertility treatment if the customer service is like this I don't want to know what its like with the service.