As I sit here munching on the so-called 'Chopped Salad' I'd ordered for lunch, I contemplate the kind of review I'll give this place. What will I say? Will I mention that they don't know the definition of a CHOPPED salad? The salad I was served was not a CHOPPED salad. Will I mention that when I said something about it to the server she mumbled something incoherently and promptly walked away, not giving a crap about my concerns? Should I mention the kitchen forgot two key ingredients in my $11 salad? Should I write that when I brought it back to the server she yelled back to the kitchen that my salad was made 'all wrong?' Maybe I should mention that the staff didn't know how to handle a dissatisfied customer? Should i put down that the 'manager,' a kid barely out of high school, who could not articulate who he was to me, scrawled on a business card for me to get a free 'chopped' salad on my next visit? No, I won't write any of that.... Here's what I WILL write... \n\nTom's Thumb is an eatery that needs to get a clue. The food was bland (except for the BBQ sauce that I dumped on my salad. Good stuff!) and the help was clueless, evidenced by the lack of friendliness, helpfulness and complete absence of any customer service skills, whatsoever. The staff is poorly trained both on the the register and the kitchen. My all around experience at Tom's was very disappointing. \n\nSo, if you want good food at a great price and friendly service... Go to In and Out Burger. \n\nI'll let you know if the free chopped salad tastes any better...