Hands down awesome!! Jon took us out for two and a half hours over Phoenix this morning and it was incredible. We ended up being the only passengers so we were able to stay out later than the other hot air balloons and see everything up high, then drop to the mountains and back up again! Jon is one of those people who truly loves what he does and it shows from the takeoff to 7000ft above ground and back! Jon and Keith (the crew chief) were both so great and friendly, and made this experience one of the best my husband and I could have hoped for! Fantastic and I would do it again in a heartbeat!