The phone interaction wasn't the most customer friendly from being placed on hold a couple times to the unorganized questions trying to make an appointment. Regardless, from the previous reviews I wanted to give this place a shot. Fast forward to the store, I walk in and the first gentleman just stares at me, so I tell him I am hear for an appointment. He said, \"Well, you're going to have  to wait\". They were obviously already with customers, so I do not mind a little bit of a wait. But to automatically make me feel unwanted and an annoyance to their business was not a smart business image to represent to new customers. This place is a joke. 2 young kids were the only 2 people running the place, and one with a horrible attitude. From the looks of the reviews things must run much more smoothly when the owner is there. Avoid this place unless you're working with the manager. Will NOT be back.\n\nIf you're looking for a professionally ran barber shop with great customer service and a killer barber go to Exclusively Mens Salon and Spa. Sam will take great care of you with care and consistency!