DO NOT STAY IN THIS HOTEL IF YOU ARE OVER 25 YEARS OF AGE!\n\nI stayed at the Planet Hollywood Hotel on April 18-21. It was the most miserable hotel experience that I have ever had. \n\nFirstly, when I took the bus from the airport, the busses are instructed to drop guests off at a certain location. It was a long walk from that point to the hotel reception (on an underground street), and there was no one to assist with bags. I was traveling alone with a suitcase, a carry on, a computer bag and a infant car seat (meeting my family later), and I had to manage all this by myself. The hotel itself has double doors at the entrance, and they are neither revolving nor automated. And there is no doorman to open the door for you.\n\nI had to stand in line for 45 minutes before I could check in to my room. I got a room with a view of the swimming pool (the alternative view is of back walls of the hotel). The view was very nice as I could see parts of the Vegas strip. The noise coming from the pool was so loud (loud music) that an afternoon nap was out of the question (and I was on the 18th floor!). You can not escape the blaring music. It's in the lobby while you're waiting to check in. It's even in the elevators. And while I think of it, if you don't want your kids to see the scantily clad women on the elevator doors, either blindfold them, or don't bring them to this hotel.\n\nAs a parent of young children, I try to get to bed at a reasonably early time. On my first night, at 2am, I was woken by loud noises coming from the adjoining room. Eventually I banged on their door, and told them to keep it down. The next morning, I called the front desk and told them about the incident. I told them that I wanted to move to another room, but all they could offer me was a room with no view, so I told them that I would stay where I was. I asked them to talk to the guests next door, and ask them to keep it down, but they were not willing to do that.\n\nOn my 3rd night, I was again woken by loud noises coming from next door at 1:35am. I called my neighbors on the hotel phone, and told them that they were creating a disturbance and needed to keep it down. They told me that \"this is Vegas, and we can do what we want\". I called hotel security, and asked them to deal with it. Half an hour later, I was again woken by loud noises, and so again I called security who told me that they were busy moving the guests to another room. At 3am, I was woken by the phone in my room. There was no-one on phone. 15 minutes later same thing. I called the hotel manager, and told him about it. He said that he would put a block on my phone. At 4am, I was woken by loud banging on my door. No one there. Again, I called the manager, and asked him to review the security tapes (he told me that there were cameras on the floors). 15 minutes later, some hotel employee knocked on my door to say that there were in fact no cameras on the floors, and asked if there was a problem. At 5am, I was again woken by banging on my door, and there was no one there. I never did get back to sleep, and got about 90 minutes sleep total that night. \n\nI had very strong words with the manager in the morning, and told him that I felt that the hotel had not done enough to halt this nightmare (these guests should have been removed from the premises or the hotel should have placed someone outside my door). I told him that the hotel needed to comp me a room for a future stay (not that I would actually want to stay at this hotel again). He told me that my inconvenience didn't warrant further compensation, and offered me a free breakfast..\n\nThe pools at this hotel are average.\n\nMy recommendation if you're visiting Vegas and are not in your teens, pay the extra money and stay at the Bellagio.