I noticed this new Thai place so i was excited to try it out for dinner tonight.\nI placed an order around 8pm for pick up on the way home from work and the guy that took the order on the phone said pickup orders were taking about 25 minutes.  I showed up at 8:30pm and sat at the bar waiting. He did not let me know it was going to take  longer than he thought or offer me a beverage in the beginning.  Only after i had been sitting and waiting for an additional 25 minutes he offered me ice water.  \n\nMy order finally came out and I was out the door at 9:05pm and super hungry. I got home and no napkins, no plastic utensils, no to go menu in the bag.\nI had ordered both dishes 3 out of 5 spicy and the owner on the phone told me that their place was one level spicier than other Thai places.  Well guess what?  it's not and the pineapple fried rice i ordered had no spices whatsoever on it.  It was completely bland.  I called the restaurant to tell him that they messed up the order and didn't' put in any spices whatsoever. The guy replied \"i don't know what to tell you, you should have taken some hot sauce\".  Excuse me??? you are going to blame your screw up on me?  He did not apologize or even give me an excuse that they were so busy or say well i hope you will try us again or anything like that.   He just hung up on me.  Are you kidding?  This is not good service.  OK newsflash...the food here isn't even that great to make up for the awful service.   \n\nBecause of my work schedule I tend to eat out pretty often so i work long hours and work too hard for my money to be treated like crap by a restaurant.