Great environment, people are super nice.  I am rating this a 2 because I went there to get my hair done for my Vegas trip later that afternoon.  My stylist, Jillian, was very personable.  I think so much so that she spent A LOT of time talking, even had to stop blow drying my hair to finish a conversation even though I could easily hear her over the blow dryer.  I think her blowdrying skills are lacking, she is trying to make up for it in personality.  At the end of it, I had Shirley Temple curls (she barely put any hair spray in it), and said that my hair would become the loose curls that I wanted by the time I went out in Vegas (which would be 4 hours later).  Not only were they loose, but my hair was SO FLAT.  It looked terrible.  Luckily I brought my curling wand and re-did my hair.  This is the second time I've been to Drybar, and even though I found a good deal through Groupon, I think I'm done with this place.