Had the hotel Concierge book a roundtrip limo from the airport. I received a call as we landed from the driver (who was very nice) saying that he would be waiting at the baggage claim. \n\nWe saw the driving immediately as we came down the escalator. He introduced himself, got our bags and took us to the limo. We get inside the limo and it was tiny, definitely not able to seat 10 as their website stated!  Apparently the A/C was broken as it was stifling inside. The seats were ripped and the car had a weird smell. \n\nThe driver was very helpful but he couldn't over come the downfall of the car. I went to the Concierge and cancelled the return trip.