Bad Customer Service is always a sign that they really don't care that much anout doing a good job.\n\nI have been putting off maintenance on my Mini Coop a little longer than necessary, and I am anticipating alot of work being needed. So, the plan was to drop off the car after work on Friday. It just so happens while I was working on my sales route, I visited \nan account that happened to be rite next door to \"Bavarian Motors\".  Having never been there before, I decided to case out the joint and see if this was the right place for my business. Well, I am glad I did that because it is definately not.  I walked in and encountered a guy by the name of \"Andy Garcia\", who I believe is the owner of the Shop. He was sitting at his desk doing paperwork. When he saw me walk in, he appeared to be uninterested in talking to me. I began explaining to him my situation.\nSuddenly, he interupted me and scolded me for leaning against his stupid door jam.\n\"Can you not put your dirty hands allover my door jam please\", he said. Surprised, I responded \"What? Are you serious?\"  The freaking jerk seemed to be more interested in keeping the whit paint on his door jam clean than adressing my concerns about my car. News flash buddy, you work in a mechanic shop! It is not a Dentist office!\nI asked him, \"Do you even care about earning my business?\".  \"well, you are cleaner than most people who come through here\", he replied.   \"What?!  Are you kidding me?!?!\"\n\nSo, that is my 5 minute experience at \"Bavarian Motors\", and I assure you it will be my last. These people forget that if you work at a service shop, ocassionaly you are going to have to deal with customers. If you don't like that idea, sell your business and go work as a janitor somewhere, so you can clean door jams all day and never have to talk to strangers!