This place is ridiculous. My fianc\u00e9e and I went there back in June and spoke with Ricardo Martinez. We spent a while there shopping around and although he was pleasant and helpful at the time of service-here comes the unspeakable part- we told him we would like a total of all the things we wanted to finance to see where we were at. He explained that he would draw up a \"mock\" sales order to see where we were at. We said again and again, \"we don't want our credit run yet, we just want to see the total we are working with\" he ASSURED us he wasn't doing that, and proceeded to type things up. Then he asked me to enter personal info into his computer ( address, phone #) we kept saying \"really? Ok, but we DONT want the credit run yet\" he kept assuring us it wasn't going to be, he just needed the info the draw up the mock order. Then he asked me to enter in my social. Red flag- I said \" why? I don't want the credit run just yet\" he AGAIN assured me that he just needed it to proceed with the mock order. Ok.....(I realize part of this is my stupid fault for not reading things and going based of the trust of a salesman). Then he printed up the \"mock\" order. My fianc\u00e9e and I discussed some things and decided that we would wait a bit on making the purchase. Fast forward to last week. We finally decided to pull the trigger on our furniture- we return back to RC and have a different salesman total everything for us, we explained to him that we were there months ago and had the previous saleman draw up a mock order, so we might be in the system? He printed up our total and we proceed to the cashier to run a credit check for financing. The gal at the cashier took all of our info made us sign and thumbprint an application, and then ran our credit- she returned with out running our credit and asked us if the last time we were there in June, when our credit was run, if we had fixed some things on it because last time our credit was declined. WHAT!?! I then proceeded to tell her that we have never authorized our credit to be run there, in June I had never signed anything, let alone gave a thumb print to authorize my credit to be run, and in fact went out of my way to NOT have my credit run because we weren't sure if we were going to purchase last time. She assured me my credit had been run by the salesman Ricardo Martinez- and I asked how was that possible if I didn't sign anything or give my thumbprint like I did this time. She went on her computer and stated in the notes section back in June Ricardo Martinez added a note stating we would be returning to give thumb print and signatures. This slimy sales man ran my credit unbeknownst to me and then proceeded to leave those notes to cover his ass if it ever came back. I was LIVID!!! I asked to speak to a manager, although again pleasant, she said she would speak with said salesman, and address the issue- very nice manager, but didn't seem like it was a big deal. The next day I get a phone call from who? Ricardo Martinez himself- he says \"he heard there was an issue\" I said \"yes the issue is that you ran my credit back in June without my authorization\" he completely ignored what I said \"and replied \"I'm glad the issue was taken care of\" I replied \" it's not, you ran my credit without my authorization!\" He then replied \" sorry there was an issue, I'm glad we were able to take care of the problem and it's all good\" (I suspect someone was standing there while he was speaking with me because he was ignoring every word I said I then replied \" it's not all good, I will be contacting your corporate office about this\" and then I hung up. Next day another lady contacted me, I still haven't contacted the store back at this time, because I am going straight to corporate- it's one thing removing it from my credit that you made an inquiry, but we are missing the point- YOUR SALESMAN LIED, what kind of people do you have working there??? Who trains your staff that way. How many people that just go in there to get a quote get hosed and don't even know because they never went back??? And RC Wiley - don't even try to leave some lame comment reply to this with an \" I'm sorry this happened, addressing the issue, blah blah blah\" I know that is done as a formality for yelp, hopefully the other readers are not foolish enough to fall for \"yelp replies\" from a company that you are required to write for bad reviews.