I go to this particular Rita's 1-2 times a week and I usually have great customer service with the exception of one employee named Ashley.  She in not pleasant at all and has horrible customer service. She even rolled her eyes and shook her head upon me entering the store yesterday,,,,,Totally Unacceptable! I don't understand how the owners can allow this type of employee to continue this horrific behavior, especially with the reputation of Rita's. I have written a complaint as well as called the owner to see if she can speak with Ashley about her poor work ethics so that I can continue to visit this store and have an enjoyable experience. I will let you all know the outcome.