Staff was very rude well the front desk girl was. Lost my I.d. on vacation and they turned my daughter away who is 17 all though they were given a dmv print out of my I.d a expired I.d.. a birth certificate a social security card and a gym card the girl was rude from the beginning and after a hour of sitting there she then decides to turn us away. I call the other office and they tell me that will be fine to come on in but after speaking with the other office they then said \"we have the same policy\" its bad enough to be going through a situation and these people who are on a power trip make it worse..dont be ridiculous seriously! She looked down on my daughter either for being hispanic or being pregnant at 17 either way none of her business and other then this situation they had a room full of people waiting due to being slow as turtles