I know this place used to be the be place back in the day but it just keeps slipping more and more into slum status. Fortune or mis fortune, however you would like to look at it, I am in Vegas every other week or so. I have stayed off and on at the Riviera for years and witnessed first hand its descent into the dregs. \nHere I am today, not my first choice for sure but it came up with a good rate so I thought, why not, let's see how the Riviera is doing. Ugh!!!!  It is Tuesday, I stood in line to check in/check out, stood there for nearly 20 minutes. They had two desk clerks and b periodically someone would step from behind and help someone.  I get to the desk and it is 12:00, I'm told that in addition to having to pay for my room and the \"resort fee\", I have to pay an early check in fee of $20.00. Seriously? 20 . 00 so she tells me I have to wait until 4:00 to check in without the fee. She also tells me I don't have to wait in line, I can check in myself at a Kiosk after 4:00. I note that all of the kiosks currently say, \"not in service, use next kiosk\". I have a meeting in roughly a half an hour, there is no one at the bell desk and a long line there too so I drag all of my luggage back out to the car vowing to NEVER stay at the Riviera again and to NEVER book any events there or even refer it to anyone ever. Would have been nice to clean up a little and change out of my shorts and t shirt in a hotel room rather than a bathroom since I have a meeting.\nWhen you read the negative reviews here and elsewhere, believe them. If I could give them less than a star I would.