Poor guys, had a person leave their shop today and left one service tech in the service bay. On a Sunday when all the other Big O's around me where closed. I've been waiting almost 2 hours for a tire rotation. Enough said...\n\n\nUpdate July 23- I talked to a manager after a brake quote of $340 after 2 and a half hour wait. I wondered why so much after I just needed my pads in the back replaced and only paid 156 and some change. So the manager was rude at the end of our conversation and will be reported to BBB. BE AWARE OF THIS PLACE. They are independently owned and think they can get away with this.