When we went, the service was ridiculously slow at lunch. Getting seated is one thing, but between the time we got seated and actually got our food was at least an hour (with ordering our drinks and food). From what we ordered, my pizza was amazing (not worth the wait, but yummy). My brother's burger was average, as was my mother's sandwich. Of note, the fries on both of their dishes were cold. Not \"not warm,\" but cold. And we didn't even bother complaining for fear of how long it'd be to get new fries. Overall, we spent 2 hours for overall average food, next to no service, and left dissatisfied. (Our waitress did seem very nice, just maybe too many tables. The host on the other hand needed to get the stick out of his butt and cut with the attitude.)