Let me tell you about a recent visit to the Fry's on Baseline Rd. I went in looking for a camera/video recorder (camcorder? I think that's the right spelling).  I had set a budget of around $300.  Didn't need anything fancy, just a good product.  Upon looking over their inventory I found one I liked.  It was on clearance for $199.  It was a brand name that I like and had everything I needed/wanted.  The clerk advised me that I was going to buy the display model and that all of the clearance items were the last ones they had.  I asked if it came with everything I needed to make the camera functional (battery, recharge cord) and he said yes.  After searching for the \"packet\" that contained the accessories, the clerk discovered that the battery was missing,  I asked how much a new one was and he stated that he was not sure if they even carried it.  He found out that they did and the battery was $80!!!  I stated that there was nothing on the sign that stated the battery was missing.  I asked him to either give me a battery or take $80 off the price of the camera.  He told me that he couldn't do that, so I asked him to get me somebody that could.  He called the department manager, who was at lunch and he said that he could take $20 off the price of the camera.  What good would that have done?  I asked to speak to a store manager and was told that she was busy.  Ok, now I'm P1$$ed off!  So now I write their corporate office.  The response apologizes for the bad service and says I will receive a call......still waiting some 2 weeks later.