I wouldn't even take my worst enemy's vehicle to this place! \n\nJorge the service writer is horrible. Had my car all day and never called to tell me that they didn't even have a Vag-Com which is a common tool used to read the computer on VW and Audis. He also lied to me about properly draining the oil pan on my VW, it is different then most since it has 2 drain plugs for a upper and lower pan section. Normally I would not have asked and trusted their ability but since they didn't even have the proper 500 dollar computer to do a code scan I was worried and rightly so. \n\nI got to the shop to pick up my vehicle and they said the one pan screw head socket hole was stripped and showed me. I knew it was fine from the day before since I had just crawled under the vehicle to inspect it. They probably didn't have the right size socket and stripped it.  At this point I just wanted my vehicle back and away from their incompetent hands. I didn't say anything about the pan plug since I was already on the verge of a meltdown. \n\nLong and short of it. If you have a honda you will probably be fine. Since it seems that this is owned by a honda dealer. If you value your car or have a European make.. Go someplace else!