NEW INFO..BUYER BEWARE!!!\n\nI was a supporter until recently, All my family and many friends at my urging were customers until this week. Never had a problem and saw many instances of honesty when Mike( the Grandson) was running the front... Something has drastically changed and, not for the better. My son went over for a water pump, was quoted $550.00,based on my recommendation and their reputation, he didnt question it.\nUntil he got home and checked around to find out he could have got it done for 50-60% of that elsewhere. When we picked it up and asked Frank the counterman a few questions, he got flustered and called for grandpa Angelo in the back office!\nAngelo sat down and explained that the reason for the extra cost is that these are genuine GM parts, no rebuilts, no after market,( too many previous problems for the business )'went on to say a lifetime warranty Pointing to the invoice and the parts came from WDI. \"The other quotes from competitors were come on's and aftermarket parts\", Angelo said. Angelo stated he was an 87 year old Vet been in the business 7 decades he said, I have no reason to cheat you, very believeable on the surface.\nSo, my son asked then I'm paying extra for premium GM parts and a warranty, the answer was a Resounding YES,!!!  So usually when I get a warranty, I usually get some kind of document stipulating the warranty,Angelo says yes, points to the invoice and The WDI initials, and says save your invoice, it's good anywhere you go.\nFrank announces, Grandpa give him a flyer, we are handed a generic flyer for a towing service, if we \"break down\".\nWhen quizzed further about the cost of the parts, Angelo said then and only then it was offered, well you\"could\" buy your own parts and we would do the work but no warranty.\n Bottom line, either way your paying twice.\n\nWe had a 10.00 thermostat put in at a cost of $60.00. At tops,TOPS, a $90.00 water pump that was upcharged to $280.00, and 10-12 bucks of anti freeze for $25.00\n\nThese are makups of 100% to 600%\nOn the bright side their labor rates are mostly industry standard.\n\nNow when we got home and checked out this \"WDI\", it is Warren Distributing Inc, a wholesale auto parts operator.\n\nThis is the 1st line on their website:\n\n\"Our growth and leadership in the automotive \"AFTERMARKET\"is built on providing quality service and quality parts\"\n\nPlease make no mistake, this has nothing to do with WDI, it has everything to do with\nThe New R&R and their representations, omissions, and markups...\n\nThey have every right to run their business and charge what they choose...this is way on the high side of what is available or reasonable.\n\nThis has BUYER BEWARE, written all over it, very dissapointing..\n\nIt has changed since Grandson Mike left, and not for the better!