Disappointment.  After staying at the Fairmont in San Francisco, my expectations were high especially a luxury resort that nickles and dimes you to death.  I flew in late afternoon and looked forward to drinks at the pool side.  I arrived to find that the poolside bar closed at 5pm (I was 6 minutes late), however there was another bar just up the way.  Even with a map this property is impossible to navigate.  Anyhow, figured I'd grab some food and drink to go and take it back to the pool.  I sat down at the bar but the woman behind the counter was having too much fun flirting with another co-worker and texting on the phone to sell me a $12 drink. I sat patiently I finally received a poorly prepared cocktail and undercooked burger sliders.  The guy sitting next to me ordered a pizza, which looked horrendous.  He ate one slice and offered me the rest, I passed.  It went downhill from here.  I canceled the rest of my stay and booked a room at the Sanctuary.