Very disappointed with this place. Just got to Vegas and decide to order some food. Placed the order online (you can't use coupons online), but we were hungry so who cares. The order never finished loading so I decided to call them. Spoke with a woman and told me the order did go through and it would take at least 1 hour and a half to get the food. After hanging up I decide it was too long of a wait so I called her back to cancel. She asked for my address and told me \"ok, your order is canceled\" I said thank you and hung up. 3 minutes later she calls me back and with attitude says \"you just called to cancel your order and hung up on me, what is your room number\" Are you kidding me? What kind of service is this? I tried to tell her she told me everything was canceled but she did not listen. Then let me know how there is 3 different orders from this hotel, how was she supposed to know which one was my order. Not sure of the name of the lady because I could barely understand her, but she was working at 1am on Dec. 25.\n\nFirst impression always counts. Go somewhere else for pizza.