as I'm reading each review I see I am not alone in wanting to warn you DO NOT MOVE IN HERE!!!\n  I moved in last July and things started the day I moved in. No one had called to inform me that there was still money needed down that they didn't realize wasn't on the application! (office couldn't get ahold of mngr for awhile so we sat there until they did instead of being able to move in) now 9months latr I can't wait to move out in July! \n\ni was in office the other day listening to residents complain that their apt smells like cat pee every time it rains .a few months back my toilet over flowed thru the back part and it took maintenance (so much for emergency number) almost 2 hrs when I called at 8pm. they would not replace the carpet even tho the water had been sitting in the entire bedroom bathroom and front entry for 2 days at least. and when u would walk back in the apt it would smell like sewage. they brought in huge blowers for 3 days and when I asked about my sleeping arrangement they said maybe I could stay w a neighbor!!!! It could b mold infested as we speak!!  no one would keep me posted on the progress or let me know when carpet people were coming I would just come back home and people were in there. I finally had to call the manager of all the pillar properties to finally get some answers and only then did Tracey fly into some half ass action!!!! \n\nthey don't inform u each time they let themselves into a unit! I hav had miantanence enter while I'm giving therapy sessions out of my home!!! they don't tell u that century link is an option over cox bcuz they get a kickback from cox but I hav researched and used both and century link actually has the stronger signal and less issues and lower monthly bill!!!!\n\n I called the last 3 days to the office to ask about my rent total because yet again I received no water bill in the mail!! and I also have a screen door that came off the track. I haven't had a call back (it's Friday now so I'm sure my messages will b lost in the wknd ) nor does anyone ever answer the phone up there!!\n    three times since July I hav had pkgs come thru the post office... (which they deliver to office automatically instead of knockin on ur door w it first) and two were supposed to come at a time. they would lose one for a few days making me call the post office or saying the post office lady never delivered it, adding that she \"usually checks em as delivered b4 they are actually here w us\" .... only to finally go back in on Monday (after the mail lady tells u \"they do this all the time! I delivered it , they have it\") and they search again and go \"oh here it is! it was here the whole time!\"  \nmy freezer froze over one time and leaked in the kitchen everywhere from the ice maker and the first guy covering the wknd shift told me just to unplug the water thing from the back of the fridge til Monday! I didn't kno what he meant so a few hours later after I kept having to use towels to keep it from leaving the tiny kitchen he came and did not fix it but unplugged it!!! when I finally got someone to come on Monday the nice white haired guy came n fixed it and then asked why the wknd guy didn't just fix it? I told him he had said to unplug it til Monday to which the guy told me he does that alot to get out of work!! (so why is that guy still workin for the pillars then? because this is the work ethic of most the staff) \n   now don't even get me started about the pool area!!! if it's working (when I moved in in July the pool water was about 85\u00b0 , and most the time filled with dirt and debris from all the Unmanicured  lawn and trees)  anytime after 5pm u cannot go down there with children because there are obnoxious loud trashy people getting wasted and listening to music that the whole pool area has to listen to as well! They stay out there as late as possible sometime even after the pool is closed (which I noticed they hav started chaining the gates shut which looks like south Phoenix ghetto in Scottsdale) and most people don't even bother going to the pool now except these few that I evn know have been getting 10day move out notices which they never follow thru with!!! \nI used to live here about 7 or 8 yrs ago and I'm sad that I moved back!!! since management has changed the whole place has gone to shit!!! I'm surprised people r still renting here!! don't make the same mistake I did!! they have cheaper move in deals for a reason!!! it's seriously bringing an apt complex that used to be at least an 8 down to a 1 or 2 :( !!! SAVE URSELF!! LIVE FAR FROM THIS PLACE!!