Overrated and not worth my drive to this side of town. \n\nFirst of all, when I make any kind of electronics purchase, I always do my homework...this way, I know if I'm paying too much for something. \n\nMy first experience with Fry's was back in 1996 when I moved to L.A. When the one here in Vegas opened up, I visited...and altogether, have shopped here at least five times since it opened. I have purchased copy paper, CDroms, SD cards, a camcorder and a camera here. Despite how much I've spent, it's only because I felt I got value for my dollar. \n\nYet today, it was proven why I should never patronize this store again. I waiting in the computer department for a grand total of 45 minutes. I'm the type of shopper that looks around before I bother an associate. I don't like wasting people's time so once I narrowed down my choices to three different printers, I went for help. I politely interrupted a guy who was chitchatting with a fellow co-worker about on work-related crap and he said he would have someone meet me in the printer department as soon as an associate became available. So I waited. And waited. And waited. I counted about nine associates wandering around aimlessly within the computer department (yes I know some could have ACTUALLY been working) and I even felt like I was getting the shaft. (For what it's worth, the same guy who told me that someone would be with me, came back to me and said, \"You're next. Someone will be here in just a second.\" NO ONE EVER CAME TO THE PRINTERS!)  What ticked me off about this whole thing...is that I WORK IN RETAIL AND HAVE BEEN IN RETAIL FOR 15+ years and I can assure you that if any of my employees had neglected any customers the way I was neglected, they would have been warned and I know it would never happen again. \n\nMy hubby got so pissed he walked off and said, \"Let's not spend out money here.\" I waited. I said, \"5 more minutes.\" After the 5 minutes were up, we walked away...not before I left my cart full of stuff in the middle of an aisle. PSSTTSHHHT.....don't pay attention to me...go ahead and do my go-backs. \n\nP.S. If any higher ups working for Fry's Electronics are reading this, the employee morale in your Vegas store SUCKS and your store isn't even clean and organized. :P Oh...and maybe you shouldn't allow your employees to text or check their FB when they're on the clock...especially when people are about to drop $$$ and your employees ignore them. \n\nP.P.S. I went across the street at STAPLES and not only did the associate pay attention to me, he walked me through the details of my new printer...that was $70.00 CHEAPER than your advertised price!!