How do I hate the, let me count they ways...\n\nI hate the to the depth of the my consumer sould.\nI hate the to bottom of the worst list.\n\n-----------------------------------------------------------------\nCox used to have great service and great customer service.  I left Las Vegas for 2 years and came back and placed my order for EVERYTHING with Cox.  Well, that everything cost twice as much.... and over a period of 4 months and over 100 technical support calls, there are some things that just never got fixed.\n\nTo add insult to injury after have the DVR replaced once and another person came back, I was told by a supervisor that a lot of them aren't tagged as bad and are sent back in the field and he tried 3-4 more in one visit until one worked.  (sort of, it never fully worked)  I finally just cut them because I can watch a couple of shows over the air and stream the rest.  I didn't like the VoIP phones either as I was told they were not power dependent and that was not correct.\n\nAt the end of months of problems, hours and hours on the phone, dozens of e-mails when i dumped them, they sent me a bill for a DVR!   I'm not sure what on earth I would do with one of their DVS but they were big, ugly silver metal things that I sure wouldn't want.  I know darn well in all those swap outs someone forgot to check oe back in but I had one last fight and that was to NOT pay them for something I didn't have.\n\nI'm glad I never let any company take money out of my accounts. (I always do electronic payment where I send it, they don't take it.)\n\nI would not recommend Cox Communication to anyone who wants reliable, reasonably priced service or competent and caring service staff!