One star is way too much to be giving these bullying thieves. Their public service department has a monopoly on the water in the town and they take full advantage of it, charging  ridiculous late fees plus a $20 fee to disconnect and another $20 to reconnect. Then they don't tell you exactly when they're going to cut your water off. You can be just 10 days late on your bill and BAM, off goes your water. I've been with this pathetic joke of a company for 24 years and have had my water turned of TWICE, in 24 years!!! That qualifies for these bastards to charge me an extra $150 deposit, after 24 years of me being their customer. The only reason I have to bend over and take their raping is because they have a monopoly on the water in Henderson and they're the ONLY ONES that supply the water. And they know it. What a total joke this company is!! I almost feel like moving out of this town just so I don't have to deal with these SOBs.