I ordered some tulips for my wife. Today I received a call to notify me that there are no tulips available. As a customer you would expect to be offered another arrangement or different colored tulips as an alternative. What I was offered was a cancelation due to the disclaimer that says \"no substitutions\" on the invoice. What a shame! So I must wonder, if the tulips are not available, why would they be an option on the Internet? It wasn't my fault, but she really made me feel that way on the phone. Bonnie's sure didn't make my special day go well. Now I must go to the local grocery store to come up with something last second.