My best friend and I went here for an impromptu birthday dinner after we spent the day at the spa.  It wasn't packed, but it looked fairly busy.  I like the decor of the restaurant.  It's very warm and inviting.  But speaking of warm!  They sat us at a table by the long fireplace in the middle of the restaurant and it was overly warm!  I was sitting on the other side of the table and had to strip down to a tank top.  We should have asked to be moved right away but it seemed bearable at first.  However, by the time we were done with dinner, we were both roasting.\n\nFirst off, the service is super slow.  They are really nice and friendly, but just so SLOW!  It took forever for someone to take our order.  We both ordered lobster chowder to start with.  I felt it was pretty bland.  There was a lot of corn and potatoes and about 2 small pieces of lobster.  I was not impressed.  After that, it was probably about 30 minutes from after they cleared our lobster chowder plates before they started bringing out our dinner.  We ordered the chateaubriand, which they slice tableside.  We asked for medium rare but it was definitely more rare, which I was okay with but my friend wanted it just a tadbit closer to medium rare.  They gave me my part since I was okay with rare, and they took her pieces back to throw back on for a little bit.  We also ordered the hashbrowns, which came with a sunny-side up egg on top.  The Chateaubriand comes with potatoes and vegetables.  We waited a good 5 minutes before they came back with her steak, and when they did, it was completely overcooked, almost to medium well.  Since we had already waited so long for our food and didn't want to be big complainers, we just said it was fine.  What a massive disappointment.  By the time they brought her steak back, everything on our table had gone cold.  \n\nThe overall experience was just okay.  I really think that if they hadn't been SOOOO slow with the service, this might have been a 4-star experience.  The other thing that really sucked was our $99 chateaubriand being cooked at the wrong temp, TWICE. With so many awesome restaurants available and at that price, I probably won't eat there again.