1. went for oil change\n2. said it'll be 10mins. manager greets me and is very nice\n3. waiting area is clean\n4. young man from nebraska tries to upsell me over 600$ in stuff... i think overkill!  he was not in a pleasent mood once my guy friend walked over- he didnt make eye contact or even smile\n5. 15 mins.still waiting..... young man came in said it's going to take longer because whoever changes  my oil is doing it wrong.\n6.37dollars for an oil change when i coulda driven a lil further and been happier!   I will never go back customer service is huge!