If it were possible to give this place a zero I would. I have never been treated so poorly by event staff in my life. I went to the Henderson Pavilion to see A Day to Remember's House Party Tour. I purchased a VIP ticket for this event and all of us were told that we would be able to pick out our own seats. After our visit with the band which ran smoothly we were instructed to pick our seats in the front section of the venue. Everyone picked seats and sat down. About a half hour later other concert goers began entering the venue and it became apparent that there was a problem with miscommunication between the tour managers and the venue. All VIPs were given lawn seats...each of us paid $75 for our tickets while everyone else only paid $30. Needless to say everyone was upset when the security staff told us to move and then forced us to move. They acted like we were all being ridiculous for throwing a fit over being moved and when we complained to them they all said, \"It's not my problem, now go.\" And when a group of us tried to see the venue manager he was miraculously unavailable to speak to us. We had security guards tell us it wasn't the venue's fault, it was the tour manager's fault. I don't care for people who operate their business by pointing fingers. This was obviously a result of miscommunication on both sides. A day to remember pulled through for us however and had a member of their staff work with the venue to get us seats. Our seats were not in the front but I appreciated their effort to make us happy. I hit up all of the members of the band on their instagram profiles and 2 of them got back to me right away informing me that they were working on the problem. Henderson pavilion was a pretty venue and it was clean but their staff was downright rude, unprofessional, and disrespectful. I will never go back.