Came for a weekend with a large group of co-workers and it started off horrible from the minute we checked in! I don't even know where to begin. Our boss was going to pay not only for the rooms but the deposit you make in case anything else gets charged or things get ruined. They billed me anyways! Our rooms were not ready and they took our cell numbers and said they would call when ready, never did! Asked if we wanted coffee in our room. Never brought it! We asked them to bring sheets etc. for the fold out bed/couch and to please get it ready. Never did! At the pool we sat down and it took 45min to get a drink and just as long to get the bill! The only time we had some good service was at the little bar downstairs. Eric was great! This did not make up for anything though! DO NOT EVER GO THERE OR YOU WILL BE SORRY! I have stayed at many other las Vegas hotels and had great service! Beware!