This is the one place I like to bring out of town guest. It never disappoints. Customer service is generally good but today our servers seemed preoccupied but the he food is always delicious. Today I was freezing in here since I forgot my jacket, but everything else was exceptional! My favorite breakfast place in Charlotte!!! The red velvet waffles is delicious, I always get extra drizzle, but I generally don't use syrup because I'm not a fan of super sweet!!!