I wanted to like this place so bad, based on all of the good reviews it received on yelp and a bunch of recommendations I kept getting from my friends. Unfortunately, I just did not have the same experience they had.\n\nAt first, everything seemed okay. I was greeted by Oliver, who was very welcoming. I ordered a sandwich (I don't remember the name), a cup of thai curry soup, a chocolate pastry, and a water cup. I expected to wait anywhere between 15-25 minutes considering how busy it was at the time. I waited a whole hour for my food to finally get to my table. That's right, one whole hour. For just one sandwich, a cup of soup, a pastry, and a water cup. That's it. \n\nOn top of waiting for about an hour, I saw other customers come in after me and receive their food before me. I went up and asked how much longer for my food because it's been about an hour and one of the workers told me it was coming right up. I saw my receipt, so I know my food was not given to the wrong people/forgotten/skipped. I finally got my food, and it was good, but not worth an hour wait, especially when you notice from people that came in after you were already half way through their meals. \n\nI wanted to speak to someone, and finally one of the workers asked me how my food was. I told her it was good, except for the amount of time I had to wait. I was glad to finally talk to someone who seemed to care about my misfortune, but whoops! Nevermind! Before I even got to elaborate or explain how long I was waiting and how others got their food in a fraction of the time, she was already running back towards to kitchen saying \"sorry for the wait.\" Seriously? If you're going to ask someone about their experience, at least act like you care enough to listen to the whole thing.\n\nMaybe I just came in on a bad day, but regardless, the service should be consistent. I would have appreciated someone taking the time to listen to me, or checking up on me while noticing I was waiting for awhile. Maybe that would give me a reason to come back, but since none of that happened, I don't know how I could ever want to come back.