First let me say I know it's Tuesday, so staff for business levels!  The line is wrapped around almost to the gas station area, two registers, one open, and about 5 other employees.   Here is NO sense of urgency to get guests taken care of in a timely manner.  In fact I watched as one guest was called,  he didn't hear his number, called again, nothing, so it was set aside.  The guest came to he counter, gave his number, instead of reaching back and getting his order they made him wait another few minutes, why? Just give him the order!  Never again at this location,  service sucks, even on a regular day.