Where do I start? I am just starting out the second year of my lease, and highly regretting having renewed it in the first place.  \nI originally moved in December 2011, the unit I was told I was getting and shown, was not the unit I ended up with and when I received my keys I opened the door to an apartment that had not been cleaned after the last tenant.  The previous tenant had left trash, belongings, filth and even moldy food in the fridge.  Honestly, at that point I should have asked that they shredded my lease and looked elsewhere.  They took three days to clean the apartment that they had received a month's notice I would be moving in to, and about three weeks of constant phone calls for basic maintenance requests - leaky faucets, a non-functional oven, screwed up carpet, broken windows with no screens, non-functioning heat, eventually non-functioning cooling, and a refrigerator that wouldn't close tightly.  Many of those items to this day (January 2014) have not been addressed, and I am still constantly requesting maintenance work that never seems to get taken care of.  \n\nThere have been several (four I think?) management company changes in the year that I have lived here, the most recent to Alliance Residential, which I thought would mean positive change as they are such a large company and perhaps had better financial backing and organization than the last few companies the property owner used.  Was I ever wrong! This newest management change has been by far the worst; I at least felt like the group immediately previous to them actually cared about the tenants and was reachable.  Alliance has simply replaced warm bodies in the office and on the maintenance staff, and the staff really treats this like their job - not our home.  Maintenance requests require angry emails in order to be addressed, sometimes my rent payment goes through their website and sometimes it doesn't - you can be sure though that I'll get hit with the late fees if it's not in by the first, the property is covered in animal feces from lazy dog owners and trash from the homeless people that seem to have free reign over the property, dogs running off leash and defecating on doorsteps, urinating all over the walkways with no one to clean it up, extraordinarily questionable neighbors who \"take in homeless boys off the street', and are admittedly unemployed, drunk neighbors stumbling around the property on a regular basis (after coming home at 10am with their daily case of Milwaukee's Best), there is no security to speak of- even when complaints are made you are advised to make repeated police reports versus the management actually looking into constant issues, neighbors leave cat food everywhere to feed the feral cats that roam the neighborhood and are quickly multiplying because of this, and you'll be lucky to be able to use one of 2 washers and dryers for 25 units (and the homeless that come bathe in the sinks and use the units themselves). The units are hastily remodeled, so looking at them is nice, but living in them is another story.  At least one of the pools has not been properly cleaned since Alliance took over in July. There has been sediment in there since monsoon season.  Even the maintenance staff has gone as far as to say that the owner just doesn't want to put the money into his own property.  Sadly, that's obvious.\n\nOverall, I would highly recommend against moving into this property.  I only signed my lease again, as I intend to move out of state in December 2014 so the thought of moving into a new address for only a year seemed too much. Again, regretting that decision. If you rely on the website as a guide, you may think you are moving into a trendy central Phoenix property with hip, clean neighbors and maybe getting a community of people you are excited to live near or even become friends with.  The reality is, this is quickly approaching Section 8 territory and the management doesn't necessarily care to change any of that.  What you are actually getting are many filthy, loud neighbors who care even less about where they live than the property managers do.