I wouldn't do business with this law firm even if it was the last traffic ticket lawyer on earth. I rather pay the fee and go to traffic school then have them rip me off. It's the principle that's important to me. \n\nTo make a long story short, basically the customer service representative I dealt with was really hard to get on the phone and there technology are old (I had to request using e-mails as a faster way to communicate, they just deal with faxing. They don't have a system that will keep you posted on your case. I don't know if they even have a website). Well back to the review, I initially talked to a representative and she told me it will be around $250-$300 dollars because I wanted to budget my finances then the next time I talked to her, she gave me a different quote of $300-$400 dollars. Now, I think she wouldn't do that on purpose but that's just poor business practice keeping track of new potential customer's conversations. Therefore, I took my business to a different law firm that I can trust.