I wish there was a \"no star\" option! This was absolutely the worst customer service experience!\n\nI was the only person in line while 2 tellers were assisting others and two other tellers left for break as I waited while a teller listened to someone tell their life story without knowing how to move the person along. As I waited in line 3 more people joined me while we listened to this guy's story and watched the teller and waited, waited and waited.\n\nThe teller did thank me for my patience but only after I asked the manager if another teller could assist and then charged me $5 for not having an account!\n\nI wonder if they ever heard of social media and reviews like this!\n\nABSOLUTELY THE WORST CUSTOMER EXPERIENCE!