I just had one of the worst experiences ever at this place tonight all thanks to the GM Damon! I have never been talked down to or treated like trash in my life, especially as a paying customer, until this evening all thank to the GM Damon. First, the GM Damon scolded my husband, myself and our 10+ friends like unruly children for asking if we could have the misters on outside in 90 degree weather. Then the GM proceeded to joke loudly with patrons across the patio about the amount of bleach that needs to be used to clean lately because of all the blood (referring to the recent shooting that occurred here)! When I went to the front counter to grab a business card I saw him and asked what his name was to which he rudely responded \"Damon. Want me to give you the number to Corporate.\" A manager should know how to talk to people and solve an issue so that patrons come back, not challenge them to call corporate. I don't know what this guys power trip was but clearly there is a reason he is the closing manager on a Sunday night. Perhaps Zipps should look into the type of people it calls \"managers\" and provide them with proper training. We have been coming here since this place opened and lately it has really gone down hill. Very, very disappointing.