Alright, let's talk about the good. These places are great for location. The floor plans are spacious. High ceilings, great sound insulation between apartments and floors, a beautiful pool, prompt maintenance staff. A nice garage as well. I lived here for 2 years and chose to keep my exceptionally expensive apartment through 2 bouts of unemployment and now working at a job that's left me with half the income I was used to because I like the place so much.\n\nSo let's talk about the bad. The windows don't insulate much noise from the street. At all. I woke up to bus sounds many a morning before the sun rose. The elevators are constantly broken. Got groceries, or parking is full on your floor? You're out of luck. Someone above me drilled holes in their concrete wall for hours at a time. Might have been staff, might have been some insane occupant. It definitely never went away though and happened at odd hours. The apartments all have huge windows that ruin the insulation of the place during the summer. I was paying $350 electric bills in the summer with my thermostat set at 78 (and turned off when I went to work). They also have a 'concierge' trash service you can't opt out of. I used it once in 2 years. Their water utility is like, twice as expensive as any I've ever paid. I had three guys living in a house and I'm paying $25. Now I've got a single roommate and I'm paying $50+? Never found out what was going on there. \n\nBut now let's talk about the ugly. My apartment floor plan went on the market at $1925. I chose the unit I'm in because this particular one had sat empty for 3 months. It doesn't have the best view, it's right above hobo-fight bus stop, but for $1625 it was what I wanted at a good price. Back what I was making 80k. Now I'm making 40k, still a decent living, but after pet rent, utilities, and their add-ons, my monthly expenses for owning this place are more like $2100 off of a $1625 rent. I gotta cut costs. So I call up the staff. \"Hey, I see my current, exact apartment (#308) is on the market for $1777 on your website. If you can get me that price and kick in my concessions, or even part of them, I can 100% keep this place. You guys don't have to find a new tenant, it won't sit empty, it's win-win, right?\"\n\nWell, I was wrong. To stay they actually want to increase my rent by $50 dollars. They also inform me that they've not been charging me for my 2nd cat (I paid the 2nd pet deposit for damn sure, so I think they just had a clerical error they never fixed they were trying to turn in their favor).  When I asked them why they couldn't drop my rent so I could stay in my home, I was answered with this line, verbatim. \n\n\"Rent only goes up. Rent never goes down.\"\n\nOh. Well. Maybe I'm stupid. Maybe I'm missing something. So I get off work a little early and I go to the front office. \"Explain this to me.\" I ask. So they do. They explain that even though my apartment is worth less on the market now according to their website, since occupancy rates are high, they do not care for my issues or my loyalty. Which I guess is their right. They run the apartment, not me. I also quote \"It's just the way it is. Do not take it personally.\" \n\nWell that's okay. Don't take the 1 star review personally, then. \n\nIf you want to live in a extremely pleasant business transaction, this is a pricey but decent option. If you want to find a HOME? A place where you feel welcome? Look somewhere else.