Oh my god, I hate this UPS so, so, so much.  I have never been there 1 time when there wasn't some crazy ass shit going on and being completely mishandled by the single, bitchy, employee.  It is only open 4 hours a day.  It is clearly, drastically, understaffed by people who hate their jobs and take it out on the customers.  The computers never work, the lobby is way too small to handle the amount of traffic that comes through, and nothing is ever where it is supposed to be.\n\nOne word in defense of the crabbiness of the employees though:  in my visits to this UPS customer service location I have witnessed some of the most astounding acts of customer stupidity I have ever witnessed in my life, including in 3 years of working in a cofee bar:\n\n--Trying to ship monster truck tires.  Not in boxes.  No addresses printed on them.  Just monster truck tires.\n\n--Trying to ship refrigerators.  Entire refrigerators.  PLURAL!  TWO REFRIGERATORS!  Also not in boxes\n\n--Trying to ship all of one's worldly posesseions.  In boxes this time, but in about 400 small boxes.\n\nIf I had to deal with being yelled at because UPS charges more to ship monster truck tires than FedEx does very single day, I would be crabby too.