We've been here several times and always experienced great service and food. However, we walked out about a week ago due to awful service. We asked for a booth and were seated in the bar area. Maybe we had bar staff waiting on us and that explained the service, but there shouldn't be any difference from the main room. We ordered two salads, I had soup and appetizer, and we got a kids meal. The service was fine at first, with the kids meal coming out first, then my soup....then my appetizer....then nothing. Had to ask for more bread. About 45 min after waiting, we asked the front staff to tell the manager to get us some service. A few min later, our waiter came back, no apology, no eye contact, very sullen. He took a couple dishes away and said the food would be coming soon. Fifteen minutes later, still nothing, the waiter couldn't even be bothered to come by again. An hour after we had arrived and my husband still hadn't gotten anything to eat except the bread. We decided to leave and talked to the manager who apologized, comped what we had ordered and gave us a gift card. We'll obviously come back since this is clearly not normal for a restaurant like this, but was very surprised at such poor service on this night.