The customer service at this store is by far the worst I've seen. I was there today during their Semi- Annual sale and used a the email coupon on my purchase. Once leaving the store I noticed that my tax rate was Extremely high for my purchase (12.25%) . Once I informed one of the two employees she informed me with a very nasty attitude that it is preset and it is the correct amount. After repeating myself several times and not getting now where she told me she could do nothing and have me a card for the store manager and told me to email her. \n\nAfter calming down I later discovered that they were charging me the tax on my pre coupon dollar amount which is still wrong. How are you going to charge tax on a dollar amount that is not my purchase amount. Needless to say I will NEVER shop at this location again which is sad since this is the closet to my home. I would rather spend the extra money in gas to go to Huntersville.