It pains me to write such a bad review, because I had very high hopes for this hotel. I was in Vegas with a group of friends celebrating a promotion. We thought The Cosmopolitan would be a fun place to stay, given the word of mouth we heard before coming. \n\nUnfortunately we had a terrible experience and I strongly suggest that you and your group does not make the same mistake we did. \n\nI'll start with the biggest problem... safety. We spent the day at the pool, and on the way back up to the hotel, the elevator broke. We were trapped for 2 hours. With 20 people. Including a pregnant woman. It was a miserable experience to say the least. To make it worse, the hotel did absolutely nothing to try to make the experience better. Not even an apology or complimentary meal. The whole situation was handled poorly, and it left a bad taste in all of our mouths. \n\nThere were lots of other little things that we did not like, for the price we paid. General clenliness... unfriendly staff... tacky decor. Add it all up, and I would never refer a friend or colleague to this hotel.\n\nI strongly recommend you stay away and book at a hotel that has its act together.