I booked a blow dry and the botanical treatment and left looking worse than when I came in-mind you I came in with 1 day old hair. The gal was sweet but seriously should not work on actual customers and need major practice. I literally had 5 different types of product in my hair and it was weighed down and greasy. I told her that my hair was fine and she shouldn't put a shine product on my roots. All she said was \" oh sorry\". At this point, I didn't bother to ask her to redo my simple wash and dry, so I decided to just let it be. Went home, wash and dried my hair and it looked 10 times better. Don't trust this place for anything major as you can see a simple service turned out terrible.