Amazing! Just had my second blowout and it is fabulous! I was about 10 minutes late and felt SO bad because 1.) it's rude and 2.) when I'm late it messes up all the other appointments for the stylist(s). The staff were so kind and did not make a big deal about it at all (and it was New Year's Eve which has been booked since Thanksgiving). That is true customer service. \n\nAlso, even though I was late the stylist did not rush my hair. She certainly worked fast but I didn't feel like my style was going to be subpar or less than perfect. And it wasn't---it looks great. True customer service and exceptional work. \n\nI may have tried Drybar once before but now I'm a longterm client. I plan to use Drybar anytime I need to feel a little extra pretty and special.