I felt very confident signing up with them since a couple people had recommended them to me. However, I have an issue with the customer service and organization(or lack there of). Which is a disappointment because that was supposed to be there selling point. They had needed proof of address, which I sent to them by email. I got no reply, so two days later I followed up with them. I got one reply from someone saying they never received the email and then about an hour later I got another email from someone else saying they found it and would be forwarding it to the proper people. Then, I receive a call almost two weeks later stating that they would close my account by this Saturday if I did not provide proof of address.  I called back stating that I had provided it and was told it was taken care of. The \"gentleman\" on the phone asked me to forward the email to him and I could tell by his tone that he thought I was lying, not sure why. Anyway, I deleted the original emails, so unfortunately I didn't have the one stating it was taken care of. All I had were the ones in my sent inbox. So, I just sent him the proof again. I don't understand why they went about it this way, but the guy that called me really sealed the deal for me that I will be closing the account anyway. Clueless and rude. None of this makes much sense to me because even if they closed the account I get my money back and they lose a customer.