I hate writing, so I'll keep this short and sweet.  My car was very dirty and my dog had urinated on the leather passenger seat about a week earlier.  I used vinegar and enzymes for the smell, but had no idea the amount of damage I had done to the leather, until it started to show.  They cleaned the seat repeatedly and treated it.  They got the leather nice again- unfortunately the urine smell is still a bit in the foam.  Not their fault.  They spent a lot of time trying to get that smell out and they did a very nice job on the leather damage.  Tim, the owner offered to run a special machine that gets smells out any day of the week that's good for me (in addition to all the time they spent already-  I was there about an hour while they worked on my car.)  I've read I need to use a needle/syringe and inject the vinegar and enzymes through the stitching holes into the foam.  That's what I should have done to begin with, not pour vinegar and water-based enzymes over the whole seat, damaging the leather.  I'll take him up on the smell removal machine if the needle thing doesn't work.  It's nice to know that's included if I need it.  \nEcowash went out of their way for me and did the best job possible with the seat.  They closed and stayed late to work on it.  The rest of my car is like it was detailed.  Perfect.  They honestly cared about me being happy with the results.  The owner Tim came in two or three times to ask if I was ok and apologize for it taking so long.  I appreciate when a business goes out of their way to do the best job possible and  ensure that I am happy.  Thank you Tim and Ecowash :)