To preface this review, i have stayed at all ranges of vegas hotels, including the Motel 6, Excaliber, Luxor, Mirage, Aria, Wynn and the Encore.\n\nWe arrived at the Paris and on check-in was told there were no rooms with King beds, which we had requested months in advance. \"Paris does not guarantee rooms, but you can pay extra to guarantee a room\". No big deal, but when we asked if they could check again to make sure there were no King beds, we were told \"Umm, I wouldn't lie to you\" with attitude. Ok, again, no big deal (but I thought this was the service industry and Vegas isn't exactly in the best of times right now, so don't they want my future business?). \n\nWhen we got to our room, it was clean but not in the best shape - the carpet had stains, dirty/ratty wallpaper and dated furniture. Outside, there were holes in the hallway walls as well as the elevator. Definitely below what we expected for the price (compared to the other hotels we had stayed at).\n\nWent to take a shower, no hot water (we let the water run for a good 15 minutes). Called the front desk and was told they would send engineering up, but again, very rude front desk. Never had the problem fixed, so switched rooms.\n\nSecond room had hot water, but the TV was broken. No way to access the movie/music menu. No big deal since I only watch ESPN. \n\nOn check out I saw I was charged $10 for movie or music I had ordered. I called to explain that this was impossible since I couldn't even get to the movie/music menu since the TV was broken. This is the conversation I had:\n\n\"Sir, you must have ordered it, the TV doesn't just do this by itself.\"\n\"But I just told you the TV was...\"\n\"Sir, don't cut me off.\"\n\"OK.\"\n\"If the TV was broken you should have called somebody, this is YOUR fault.\"\n\"I just told you, I only watch ESPN so it wasn't a really a problem for me so I didn't call.\"\n\"So it's YOUR fault. Next time you should call.\"\n\"OK. Next time the movie button doesn't work on my TV I will call. Are you going to credit me the $10?\"\n\"No. I just told you it's your fault.\"\n\"Can I talk to someone else.\"\n\"No you can't. This is what I do, you can't talk to anyone else.\"\n\"Can I have your name?\"\n\"No you cannot.\"\n\nThen she gave me her name as \"Barbara\" and then put me on hold and never picked up. \n\nI called back and they put me in touch with an assistant manager who said there was no \"Barbara\" who worked there - So Paris has front desk employees who aren't helpful, are rude and they lie. (On a side note, the assistant manager and operator were nice and helpful).\n\nSo bottom line, I will never be staying here or gambling here again. It's just a poor value, there are much better values to be had elsewhere on the Strip. And if the management can't get their front desk and staff to be polite to people (by the way, politeness and honesty are FREE) they don't deserve to be in the service industry.