I'm NEVER staying at Planet Hollywood Resort & Casino again... I left this morning FIVE HOURS ago and realized I left my favorite dress (that I bought in Australia) was in the closet. I called and I get a \"There's no log of a lost item from that room number.\" So I call back and I get a \"check with lost and found\" and I get nothing. Then I call the front desk again and at this point I'm crying because there's no f*cking reason they shouldn't have my dress!!!! You are REQUIRED to hold on to it and TRY to get it back to its RIGHTFUL owner. So then I am on hold because the front desk guy who I call said he'll try to find someone who can help me, and eventually the phone reroutes to someone else. She gets me in contact with security so I'm filing a stolen item report. Truth is, the dress isn't worth much in cash but I got it 8000 miles away and I'll never be able to replace it. I'm supposed to go back to this hotel on May 30th for another concert, but knowing they have staff who steals from people? Screw that. It's the principle of it. What if it was a diamond ring or something of more value? You guys are THIEVES and you have shitty people working for you and I'm NOT going back to this hotel. Ever.