I got a car. That is the only positive thing I can say! They sent an dirty and disheveled man in an old sweatshirt to pick me up at the repair shop and take me to this location to rent the vehicle. He had no ID on and there was nothing on the vehicle to even suggest that it was from Hertz. He seemed irritated that I asked for ID. He searched around and finally pulled out an old Hertz badge from his wallet. REALLY???? You expect a woman to get into an unmarked car with a man who is dirty and doesn't have visible ID???? I then get to the rental trailer in the back lot of an abandoned car dealership.  It is dirty and sketchy looking.  I was afraid to sit.  I ask to speak to the manager and the kid behind the counter replies that he is the only one there. Fine. May I have the contact info for the manager???? He repeatedly states that he is the only one there and wants to know what the problem is. After I explained to him what had happened, he replied that that is how they do it and that he can't do anything about it. He was rude and belligerent through the entire transaction. When I called Hertz, I was told to call the location and speak to the manager or to write an email. This company clearly is not interested in customer service.