I'm surprised this company has 5  5-star reviews on here, my experience with them was not even close to a five star rating. When I first called and spoke to a representative he was okay as far as customer service goes. I wanted a quote for mailing postcards and he told me he would have a quote for me and send it to me via email. Two weeks have flown by and I haven't received a quote or phone call so I decided to shoot them an email to get an update. Still no response. I called and I only got their voice mail. The only thing they managed to do for me was send me samples of their products which were okay but I got way better sample products from their competitors. I am definitely disappointed with them.