I went to Jared's in Washington while on vacation and the customer service there was amazing! My boyfriend took us to look around and the woman that helped us was so kind and knowledgable of the jewelry. She even only kept the prices from me and only told my boyfriend, which I appreciated cuz what girl wants to hear prices and she was listening to our needs and questions and following through with answers. \nI went to Jared in las Vegas on Rainbow and the asian woman that was supposed to help us was unwelcoming and impatient with us. Maybe she didn't take us seriously because we look like a young couple but we expected the same exceptional customer service as before and they definitely did not live up to that standard. \nGetting answers out of her were like pulling teeth. We had to keep digging with questions just to get answers. We'd appreciate a better approach and her asking us questions to meet our needs as clients. From the service we experienced in at Jared on rainbow, the woman doesn't deserve the commission she would receive if we had purchased right then.