I hate this location. Worst customer service. Won't let me exchange a defective asus laptop 10 days after the 30 days. Gave it to them to fix and failed 3 times.  The geek squad girl was rude and I believe they tampered the serial code on the laptop. Basically tried to charge me when I told them it's under warranty for the first year. They said they won't exchange it but will keep fixing it because it's under warranty. Worst $700 investment on asus and bestbuy.