Question: How can I get my email when a hacker changed my Yahoo password ? I have not received an answer from Yahoo and have no idea how the hacker figured out my password then changed it to keep me from getting to all my files.  It all happened when I responded to a scam by answering them with the word scam.  These hackers pretend that they are going to buy something (also affected by Ebay, but was able to contact Ebay and fix) that I have for sale and all they want is a fool to walk into their fraudulent trap.  Its disgusting, cowardly and a form or computer terrorism.

Answer: 1. Send an email to abuse@yahoo-inc.com from another email address or at "http://abuse.yahoo.com".\n\n2. Then, contact Yahoo! at "http://login.yahoo.com", select forgot your password.\n\n3. If that fails to reset, contact Yahoo! at their password department (408)-349-1572 -- Can't promise their phone department will fix, but they'll know where to go next.\n\n4. In the future, review the email (copy links to a text file for example) and take note of the source email address.  For example, Corporate emails from Yahoo! don't come from their free mail system address space.  Webmaster@yahoo.com is not a corporate email address.
This question from the Yahoo Q&A forum is categorized in the topic: Computers & Internet