Question: Stop message at startup - Smartbridge Alerts:BT Help Notifier? Smartbridge Alerts:BT Help Notifier - Entry point not found\nThe procedure entry point Get process image file NameW could not be located in the dynamic link library PSAPI.DLL

Answer: Are you getting this message?\n\n"Smart Bridge Alert: MotiveSB.exe-Entry Point Not Found \nThe procedure entry point GetProcessImageFileNameW could not be located in the dynamic link library PSAPI.DLL."\n\nTry this: (from Microsoft)\n\nLate Breaking Notes and Issues in Internet Explorer 7 Beta 2:\n\nThe following open issues in Internet Explorer 7 Beta 2 may be addressed in\nBeta updates and in the final release of Internet Explorer 7. We are\nmentioning them here because we think they may impact Beta 2 customers. The\ninformation applies to all Microsoft platforms, unless the note specifies\ncontent unique to Windows Vista or Microsoft XP SP2.\n\na.. SmartBridge -- SmartBridge is distributing an old version of\nPSAPI.DLL. As a result, users may receive the following error message after\ninstallation of Internet Explore 7 Beta 2:\nSmartBridge Alerts:MotiveSB.exe Entry Point Not Found\n\nThe procedure entry point GetProcessImageFileNameW could not be located in\nthe dynamic link library PSAPI.DLL\n\nTo work around this error:\n1.. Navigate to the installation location for SmartBridge (&#92;Program\nFiles&#92;Verizon...&#92;Smart...)\n2.. Find PSAPI.DLL and rename it to something like PSAPIOLD.DLL\n3.. Reboot the system\nThe program will find the new PSAPI.DLL in the &#92;Windows&#92;System32 directory\nand function normally
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