Question: How to delete program/file that refuses to go away? Why does it refuse to go away? Is this spyware? 

Answer: it's probably in use \nFirst. if it's a program remove it from Control Panel-->Add/Remove Programs\nSecond if it's an exe...try terminating it through Task Manager First (Ctrl+Alt+Del)\n\nThird..if it's a large media file (Audio or Video) just wait it might be in use just to calculate length or generate Thumbnail\n\nFourth. if doean't work restarting might fix the problem\n\nFifth. Even if doesn't work..Delete it from Dos by using start-up disk
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