Question: Why do people blame viruses way to often? Why does people who are supposed to know a lot about computing blame everything on viruses?\n\nI hear it all the time. When people say they have a problem, describes their issue and ask for help. Techies just blame it on viruses and tells them to reinstall everything.\n\nBut WAY TO OFTEN it is not a virus, but a simple configuration error or missbehaving software that casues the error. So why oh why does everyone blame non escisting viruses all the time!?

Answer: I do hope that you're referring to phone technicians.\n\nPersonally, I avoid telling customers to reinstall as much as possible. There is absolutely no reason why anyone should need to reformat their machine over a virus. Absolutely none.\n\nViruses are the easiest to blame though because everyone knows what a virus is. If a phone tech tells you that you have malware or spyware, it's going to raise a lot of questions from you about removing it that he may not be capable of answering.\n\nPhone techs are paid by the call btw, not by the answers given.
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