Context: I took my final exams two weeks ago and I was sure that I had done well. I studied and got good grades on all of my quizes but when I got my results back I had failed the test and have to retake the class.
Speaker 1: I took my final exams a few weeks ago and I was sure I had done well, but I failed.
Speaker 2: Oh I'm so sorry to hear that!
Speaker 1: I don't know what happened. I studied and passed everything else. Now I have to retake the class and I'm upset
Speaker 2: Is there somewhere you can go for extra help with that course? A tutor or something?